Abridge

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated Staff Application Security Engineer to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices. Impact both the vision and hands-on execution of our secure software development lifecycle (SDLC) across the entire product portfolio. You'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, and mentor others to build secure-by-default systems at scale in the age of AI. This position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization. WHAT YOU’LL DO SECURE DEVELOPMENT & ARCHITECTURE LEADERSHIP - Lead Threat Modeling and Design Reviews: Impact the product from ideation through to code that is shipping to production. Conduct advanced threat modeling and security architecture reviews for complex systems, new products, and platform initiatives, providing expert guidance and requirements to meet Abridge’s security goals. - Define Security Strategy: Define and implement the technical roadmap for the Application Security program, focusing on scalable assurance, proactive security measures, and setting clear standards and guardrails. - Mentor and Enable: Act as a subject matter expert and trusted advisor to product and engineering teams, providing mentorship on security features, product defense, secure coding practices, application architecture, and vulnerability remediation strategies. - Conduct Training & Awareness: Develop training materials for engineers to build a foundation of security best practices across the engineering organization. VULNERABILITY MANAGEMENT & INCIDENT RESPONSE - Code and Security Reviews: Perform and lead in-depth secure code reviews (both manual and tool-assisted) to identify complex security vulnerabilities and flaws, including logic and authorization vulnerabilities that automated tools often miss. Get hands on with assessing AI models, agents, and architectures. - Internal Penetration Testing: Lead internal penetration testing engagements for net new products and historical systems identify security risks across our environment. - Vulnerability Program Oversight: Design and enhance the end-to-end vulnerability management program for Abridge’s products and applications, ensuring timely identification, prioritization, and remediation of critical security issues while doing so in as developer-friendly a way as possible. - Security Incident Response: Serve as an expert on Abridge’s products and applications for the security incident response team, assisting in investigating and resolving security events and incidents. WHAT YOU’LL BRING - Experience: 10+ years of direct experience in an Application Security role, with a demonstrated history of designing and implementing security improvements at scale. - Programming Fluency: Deep proficiency in one or more major programming languages (Python and NextJS a big plus) and a solid background in software development principles. - Cloud & Containers: Extensive experience securing applications deployed in Cloud environments (GCP a big plus) and knowledge of containerization technologies (Kubernetes). - Technical Depth: Expert-level knowledge of web application security techniques and principles, APIs, IAM (including identity, authentication/authorization, RBAC, ABAC), applied cryptography, etc. - AI Security: Deep understanding of the security of AI and ML models, agents, and associated systems. BONUS POINTS IF… - Security Research: Proven experience contributing to or leveraging open-source security tools, publishing security research, managing bug bounty programs, and active engagement in the security industry. - Cross-Functional Influence: Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization. - Data-Driven Security: Experience defining and utilizing security metrics to measure and report on the effectiveness of the AppSec program to both technical and executive audiences. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Join Abridge as a Senior Technical Recruiter and help us build world-class Platform and ML Engineering teams! Our Engineering organization is at the forefront of developing cutting-edge AI solutions for healthcare, and we're looking for an exceptional talent partner to fuel our growth. This position will be instrumental in Abridge's continued success as we plan to double our team size this year. If you're passionate about identifying and attracting top-tier technical talent while making a meaningful impact in healthcare technology, we want to hear from you. This full-cycle recruiting role offers the opportunity to shape our technical hiring strategy while working alongside a passionate, innovative, and supportive team that's transforming healthcare through AI. WHAT YOU’LL DO - Own the full recruiting lifecycle for Platform Engineering and Machine Learning roles, from sourcing and screening to offer negotiation and closing - Partner strategically with Engineering leadership to understand technical requirements, team dynamics, and hiring priorities - Source passive candidates through creative outreach, networking, and building strong talent pipelines for current and future needs - Drive inclusive recruiting practices that attract diverse talent and create equitable hiring experiences for all candidates - Enhance our employer brand by representing Abridge's mission and culture to the technical community - Optimize recruiting processes to ensure efficient, candidate-friendly experiences that reflect our values - Provide data-driven insights on market trends, compensation benchmarks, and recruiting metrics to inform hiring strategy WHAT YOU’LL BRING - 5+ years of full-cycle technical recruiting experience at fast-growing startups or high-growth technology companies - Proven track record of successfully recruiting senior-level Engineering and Machine Learning talent in competitive markets - Strategic partnership skills – experience being a trusted advisor to hiring managers, challenging assumptions, and driving high-quality hiring decisions - Business acumen to assess team skill gaps, determine optimal role requirements, and understand how new hires will impact team performance and business outcomes - Exceptional communication skills with the ability to build rapport with technical candidates and articulate complex role requirements clearly - Strong project management abilities – proven experience juggling multiple priorities, managing stakeholder expectations, and communicating decisions across various audiences - ATS proficiency with hands-on experience using and optimizing recruiting technology and tools - Passion for healthcare technology and understanding of how AI can transform patient outcomes This is a hybrid role requiring a minimum of 3 days per week in our San Francisco or New York City office, with flexibility for remote work on other days. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Want to work on building out security from the ground up at the leading edge of AI in healthcare globally? We're looking for a very experienced and highly motivated Senior Application Security Engineer to join our team as one of the first engineers on the Abridge Security team. In this role, you'll be a key technical leader, driving key initiatives that shape our product, infrastructure, and engineering practices. Impact both the vision and hands-on execution of our secure software development lifecycle (SDLC) across the entire product portfolio. You'll work cross-functionally with product and engineering teams to integrate security seamlessly, automate security capabilities and controls, and mentor others to build secure-by-default systems at scale in the age of AI. This position requires deep technical expertise, a builder's mindset, and excellent communication skills to influence security culture across the organization. WHAT YOU’LL DO SECURE DEVELOPMENT & ARCHITECTURE LEADERSHIP - Lead Threat Modeling and Design Reviews: Impact the product from ideation through to code that is shipping to production. Conduct advanced threat modeling and security architecture reviews for complex systems, new products, and platform initiatives, providing expert guidance and requirements to meet Abridge’s security goals. - Define Security Strategy: Define and implement the technical roadmap for the Application Security program, focusing on scalable assurance, proactive security measures, and setting clear standards and guardrails. - Mentor and Enable: Act as a subject matter expert and trusted advisor to product and engineering teams, providing mentorship on security features, product defense, secure coding practices, application architecture, and vulnerability remediation strategies. - Conduct Training & Awareness: Develop training materials for engineers to build a foundation of security best practices across the engineering organization. VULNERABILITY MANAGEMENT & INCIDENT RESPONSE - Code and Security Reviews: Perform and lead in-depth secure code reviews (both manual and tool-assisted) to identify complex security vulnerabilities and flaws, including logic and authorization vulnerabilities that automated tools often miss. Get hands on with assessing AI models, agents, and architectures. - Internal Penetration Testing: Lead internal penetration testing engagements for net new products and historical systems identify security risks across our environment. - Vulnerability Program Oversight: Design and enhance the end-to-end vulnerability management program for Abridge’s products and applications, ensuring timely identification, prioritization, and remediation of critical security issues while doing so in as developer-friendly a way as possible. - Security Incident Response: Serve as an expert on Abridge’s products and applications for the security incident response team, assisting in investigating and resolving security events and incidents. WHAT YOU’LL BRING - Experience: 7+ years of direct experience in an Application Security role, with a demonstrated history of designing and implementing security improvements at scale. - Programming Fluency: Deep proficiency in one or more major programming languages (Python and NextJS a big plus) and a solid background in software development principles. - Cloud & Containers: Extensive experience securing applications deployed in Cloud environments (GCP a big plus) and knowledge of containerization technologies (Kubernetes). - Technical Depth: Expert-level knowledge of web application security techniques and principles, APIs, IAM (including identity, authentication/authorization, RBAC, ABAC), applied cryptography, etc. - AI Security: Deep understanding of the security of AI and ML models, agents, and associated systems. BONUS POINTS IF… - Security Research: Proven experience contributing to or leveraging open-source security tools, publishing security research, managing bug bounty programs, and active engagement in the security industry. - Cross-Functional Influence: Demonstrated ability to drive large, cross-functional technical projects that impact security posture across the entire organization. - Data-Driven Security: Experience defining and utilizing security metrics to measure and report on the effectiveness of the AppSec program to both technical and executive audiences. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE We're looking for a Revenue & Technical Accounting Manager to own how Abridge accounts for its most complex arrangements, and to design the agentic systems that let a lean team do that work at scale. Abridge's AI is used by clinicians at hundreds of health systems. As we grow into a multi-product platform, our commercial and business operations are becoming more sophisticated, and each one brings new accounting challenges. The role has three parts: - Revenue accounting. Turn those arrangements into accurate, well-documented, audit-ready financials, and get the answer right before the close, not after. - Technical accounting. Research and document the questions a fast-growing, pre-IPO company faces: stock-based compensation, financings, M&A, and customer incentives paid in equity. Coordinate with external specialists on technical accounting matters requiring specialized expertise, managing inputs, timelines, and deliverables. - Agentic systems design. You'll be on point to design and build the agentic systems that take in our agreements, pull out the terms that matter, and account for them, with people reviewing the judgment calls. This is systems design work, not just using tools someone else built. No coding background is required—just curiosity, openness to learning, and a willingness to experiment and build. You'll report to our Senior Manager of Revenue & Technical Accounting. You'll work closely with: - our GL Accounting Manager, who runs the close - our FinOps Lead, who handles day-to-day subscription setups and basic contract changes - our Systems, RevOps, Legal, and Deal Desk partners - our Big 4 auditors We're an automation- and agentic-first team. We build our own apps, agents, and workflows so a lean team can keep up with a fast-scaling business, and you'll help set the direction for agentic accounting and technical research at Abridge. WHAT YOU'LL DO Own Revenue Accounting - Own the revenue accounting that feeds our monthly, quarterly, and year-end close: complex revenue entries, deferred revenue and unbilled rollforwards, and revenue flux review. Our GL Accounting Manager runs the close. You make sure revenue is right going in. - Review complex new and amended customer contracts. That means identifying performance obligations, determining transaction price, allocating standalone selling price (SSP), and flagging non-standard terms early with Deal Desk and Legal. - Partner with our FinOps Lead, who owns standard subscription setups and basic contract modifications. You're the escalation point when a contract gets complicated. - Own the accounting for consideration payable to customers, including service credits and equity-based customer incentives such as warrants. This includes quarterly assessments of whether milestones are probable, and the resulting catch-up adjustments. - Maintain our SSP analysis. Own the accounting for partner revenue-share arrangements and for capitalized contract costs (commissions under ASC 340-40). Research, Document, and Defend Technical Positions - Research and draft decision-ready memos on the questions a pre-IPO company faces: stock-based compensation, financings and preferred stock, M&A and purchase accounting, and equity-based customer incentives. Other areas include ASC 606, ASC 842 leases, and ASC 350-40 capitalized software. - Settle technical positions ahead of the audit, not during it. Partner with our auditors and external advisors so conclusions are agreed before the books are final. - Keep our revenue recognition policy and related accounting policies current as new products, pricing models, and transactions come up. - Translate complex accounting into plain language for commercial, product, and executive stakeholders. Help them understand how deal structure drives the P&L. Design Agentic Systems for Our Agreements - Design and build the agentic system that takes in new and amended agreements, extracts pricing, terms, and non-standard clauses, and drafts the accounting treatment and entries for review. - Define the workflow end to end: where agents do the work, where a person reviews, the controls and audit trail, and the exception path. - Co-own oversight of our revenue agent with our FinOps Lead: review its output, refine its rules, and keep improving its accuracy. - Partner with our Systems team on the data flow from Salesforce and our contract management system into our ERP. - Bring the same approach to technical research: agents that pull guidance, draft first-pass memos, and keep a record of our positions. Be Audit-Ready - Serve as a primary point of contact for our Big 4 auditors on revenue and technical accounting areas: PBC schedules, walkthroughs, and responses to technical queries. - Draft the revenue and technical accounting sections of our annual financial statements and footnotes. - Design and document the key controls over revenue, including the controls around our agentic systems, as we build toward public-company readiness. WHAT YOU’LL BRING - Big 4 foundation: Assurance or Accounting Advisory experience at a Big 4 firm, at Senior to Manager level. We're open to candidates coming directly from Big 4. Some private-industry experience is a plus. - Technical strength: A very strong technical foundation, with exposure across revenue recognition, stock-based compensation, financings, M&A, and leases. - Credentials: Active CPA license. - ASC 606 experience: Hands-on ASC 606 experience, in any industry. - Memo writing that holds up: You've written technical memos that auditors accepted, or evaluated technical memos as an auditor, and you're comfortable defending a position with a Big 4 engagement team. - Builder mindset (required): You've built apps, scripts, or automations, or you're eager to build agentic AI workflows, and you want to help shape how agentic accounting and research work here. Everyone on our team builds. Advanced Excel/Google Sheets and working knowledge of SQL, Python, or AI tools will help you hit the ground running. - Systems thinking: You can design a workflow end to end, including the data, the controls, and the exception handling, not just automate a single task. - Communication: You can explain a complex accounting conclusion to a sales leader in two sentences. BONUS POINTS IF… - Some private-industry experience, ideally owning revenue recognition at a high-growth SaaS, AI, or tech company. - Apps, agents, or automations you've built that other people use. - Worked through stock-based compensation, financings, or M&A at a pre-IPO or recently public company. - Applied ASC 718 to warrants or equity instruments issued to customers or partners. - Experience with ASC 842, ASC 340-40, or purchase accounting (ASC 805). - Led or supported an ERP or revenue-system implementation. - Worked with health systems or other enterprise customers operating under master agreements with many statements of work. - Exposure to IPO readiness, SOX, or SEC reporting. We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you're interested in the role but aren't sure whether you're a good fit, we'd still like to hear from you. This role is based in San Francisco. You must be able to work in our SF office on a regular hybrid schedule (M/W/F). WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As a Partner Success Director at Abridge, you own the relationship with your health system partners — full stop. You are the face of Abridge: the person executives call, the person clinicians trust, and the person who knows each partner’s people, priorities, and growth potential better than anyone. This is a high-touch, high-ownership role. You’ll go deep with a focused book and deliver a level of service, urgency, and strategic partnership that sets Abridge apart. WHAT YOU’LL DO - Partner Development: - Build and maintain strong executive, operational, and technical relationships across your health system partners — going wide enough to ensure no critical relationship is a single point of failure, and deep enough that partners see Abridge as indispensable. - Be the first call your partners make — serving as the primary point of contact and providing clear, timely, and reliable communication that earns confidence at every touchpoint and keeps all stakeholders informed and aligned. - Act as a trusted advisor to health system leaders, offering strategic guidance and best practices that connect Abridge’s capabilities to the partner’s clinical and operational priorities. - Know your partner data inside and out — usage trends, adoption patterns, growth potential — and use it to spot early signals, get ahead of risk, and build a compelling, data-backed story for every stakeholder conversation. - Conduct regular executive business reviews with key stakeholders, assessing product performance, sharing value attainment, and aligning around continued opportunity to expand impact. - Collaborate with the sales team to identify and advance expansion opportunities, outlining goals, milestones, and action plans and presenting new features and solutions with clear articulation of benefits and ROI. - Track partner expansion metrics and contribute directly to revenue growth and retention targets. - Clinician Success: - Build deep, trusted relationships with clinicians and healthcare professionals across your strategic customers — understanding their workflows, pain points, and objectives well enough to anticipate needs before they surface. - Offer guidance and best practices that genuinely move the needle for clinicians — connecting Abridge’s capabilities directly to their workflows, productivity, and patient outcomes. - Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions. - Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions. - Monitor clinician satisfaction and adoption data closely, identifying early signals of engagement or friction and converting them into targeted interventions that drive scaled, sustainable utilization. - Partner Advocacy: - Partner internally across sales, product, and other cross-functional teams to drive partner growth, remove barriers to adoption, and ensure partners experience Abridge at its best. - Serve as the voice of the customer internally, sharing partner insights, feedback, and success stories to drive product and service improvements. - Contribute to the development of partner success resources and best practices, such as case studies, engagement materials, and new communication strategies, ensuring your wins become team wins WHAT YOU’LL BRING - Proven experience and a passion for customer, client facing roles, including but not excluded to a background in management consulting, enterprise SaaS, or health system innovation. - Strong understanding of the healthcare landscape, including the dynamics and challenges faced by large health enterprises and clinicians. - Strong problem-solving skills, with a proactive and results-oriented mindset. - Thrive in a high-touch model: you’re managing a focused book of strategic partners, not a high-volume portfolio. The depth of your relationships and the quality of your outcomes matter far more than breadth. - Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels. - Technical aptitude and ability to quickly understand and effectively communicate complex software solutions. - Genuine passion for Abridge’s mission — people who are energized by what we’re building and why it needs to exist - Strong organizational and project management capabilities. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge is hiring Research Scientists to join our Strategic Research team to rigorously evaluate and advance the real-world impact of ambient AI on patient outcomes, care quality, and provider experience. In this role, you will design and lead empirical studies of Abridge models and products in partnership with health systems, leveraging large-scale clinical conversation data to generate new insights about care delivery, documentation quality, clinical decision-making, and downstream patient outcomes. You will operationalize complex constructs—such as quality of care, safety, cognitive burden, and return on investment—using principled measurement frameworks and rigorous experimental or quasi-experimental methods. Working closely with our science and product teams, you will also develop evaluation frameworks that inform model development and product strategy. Your work will contribute to broader scientific understanding of how AI systems affect patients and providers in the real world. This role sits at the intersection of methodological innovation and practical impact, applying serious measurement science to systems that directly shape patient care. About Strategic Research: The Strategic Research team at Abridge has two primary functions: (i) designing and conducting rigorous research studies investigating the impact of ambient AI as an intervention https://pubmed.ncbi.nlm.nih.gov/39775871/ in partnership with collaborating health systems; and (ii) supporting external research efforts that leverage Abridge data. In addition to driving and supporting empirical studies of the impact of ambient AI-enabled technologies, the team works closely with our science and engineering teams on core model evaluation. The common thread to all our work is ensuring that every partner-facing research initiative meets the highest standards of rigour, credibility, and strategic value. WHAT YOU’LL DO - Design and conduct evaluations of Abridge models and products - Engage with external researchers and other stakeholders on designing and conducting research on ambient AI and research that leverages Abridge data - Develop a strong user-centric and patient-centric mindset, grounding the research in empathy for the real world experience of providers and patients - Collaborate across our cross-functional product teams to ensure the research is deeply informed by current practices and our product roadmap - Write technical reports and give presentations to internal and external stakeholders - Actively contribute to the wider research community by publishing original research in leading peer-reviewed publication venues - Mentor research interns WHAT YOU’LL BRING - PhD in statistics, biostatistics, computer science, economics, information systems, clinical informatics, or a related field. - Expertise in rigorous quantitative or mixed-methods approaches for conducting evaluations using observational and experimental data. - Strong research track record in evaluation and measurement, as evidenced by high-impact publications at peer-reviewed journals or conferences. - A problem-before-method mindset. You do not change the question to make it amenable to simple analysis, but instead push the methodological frontier to solve the real world problems that matter to health systems, providers, and patients. - A curious, adaptable, and proactive mindset, with a desire to learn and grow as a researcher in a fast-paced startup environment. - Passion for and understanding of Abridge’s mission. MUST BE WILLING TO WORK FROM OUR NEW YORK CITY OFFICE AT LEAST 3X PER WEEK. This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to New York City. We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge is expanding beyond physicians and into broader care team workflows, and Nursing is one of Abridge’s most important new product areas. Nurses carry a large share of documentation and care coordination, especially in inpatient and ED settings. Their workflows involve frequent handoffs, fragmented data, and significant administrative load. As PM Lead for Nursing, you will own the nursing journey end to end. You will lead discovery with nurses and nursing leaders, set product strategy, and work closely with engineering, design, clinical science, machine learning, and customer teams to build experiences that nurses return to throughout their shifts. The opportunity is to combine conversations, longitudinal chart context, and explicit nurse direction to help nurses understand their patients, document efficiently, coordinate care, and get work done. You will shape the end-to-end Nursing experience across Abridge surfaces and EHR integrations and partner closely with clinical experts, engineering, design, and health system leaders. This is a hybrid role, with a preference for this PM to be based out of NYC, but open to SF. WHAT YOU’LL DO - Lead Nursing product strategy and discovery. Define the product vision and roadmap for Nursing across inpatient, ED, and ambulatory use cases. Identify and prioritize workflows that create real time time savings, operational ROI, and measurable impact for health systems. - Deliver clinician love for a new user type. Conduct deep user research with nurses, nurse managers, and CNIOs to understand documentation patterns, care coordination gaps, and device-specific workflows. Test hypotheses quickly and iterate based on adoption, retention, and perceived time savings. - Deliver high quality Nursing workflows. Partner with engineering and design to build intuitive and reliable documentation and handoff experiences across mobile, desktop, and EHR surfaces. Support workflows like many-to-one documentation, team-based notes, carry-forward, and handoff summaries. - Integrate deeply with EHR and enterprise environments. Work across Epic, Cerner, and Meditech workflows to ensure we meet table stakes expectations and can scale nursing adoption inside large hospital systems. Ensure data and context flows align with our broader strategy of leveraging clinical context to create defensible value. - Define success and measure impact. Establish KPIs such as time saved per shift, documentation completeness, task throughput, and workflow adoption. Build a clear path to monetization and demonstrate early value through design partners and beta deployments. WHAT YOU BRING - 5+ years of product management experience with 0 to 1 ownership in a complex domain. - Strong ability to understand and design for highly variable workflows across settings and roles. - Experience partnering closely with engineering, design, and ML teams - Ability to translate strategic goals into clear product decisions, sequencing, and measurable outcomes. - Comfortable operating in ambiguity and creating structure where little exists. - Excellent communication and stakeholder management skills, especially with clinical audiences. - Deep customer empathy and product taste BONUS POINTS IF… - Experience working with clinical SMEs, and health system stakeholders. - You have worked directly with nursing, inpatient, or ED operational workflows. - You have experience with Electronic Health Records like Epic, Cerner, Meditech. - You have built productivity tools, workflow automation, or ambient intelligence products. - You have worked in health systems, health IT, or clinical operations roles. - You have hands-on experience shipping products that deliver measurable operational or financial ROI in healthcare. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge is a fast-growing, AI-native healthcare company. We are seeking an IT Operations Specialist to support our San Francisco office and rapidly scaling workforce. This role provides onsite and remote support across hardware, software, access, collaboration tools, and conference room technology. You will help build a modern IT operations function designed for an AI-native company. You will use AI ITSM, automation, and agentic workflows to resolve issues, reduce manual work, and improve the employee experience. You will also partner across Abridge to develop scalable processes that support our continued growth. WHAT YOU’LL DO - Own daily IT support operations and serve as the primary escalation point for complex employee issues. - Manage support requests through Serval, including triage, resolution, escalation, documentation, and follow-up. - Build agentic support workflows that improve response times, resolution quality, and the employee experience. - Design and maintain automations for onboarding, offboarding, access requests, birthright access, and other employee lifecycle events. - Manage account access across SaaS applications using secure, scalable, and policy-based processes. - Provide expert support for workplace hardware, desktop software, collaboration tools, and conference room technology. - Identify recurring issues and replace manual work with reliable, well-documented automation. - Maintain clear operating procedures, support documentation, and service performance data. - Partner with PeopleOps, Security, Engineering, and business teams to build effective technical solutions. - Help define the standards, systems, and automation that will shape the future of IT Operations at Abridge. WHAT YOU’LL BRING - 3 to 5 years of experience in IT operations, service desk, or enterprise end-user support. - Experience managing tickets, incidents, access requests, and escalations in a fast-paced environment. - Strong technical troubleshooting skills across SaaS applications, hardware, operating systems, and workplace technology. - Experience building or managing IT workflows, integrations, and automations. - Clear written and verbal communication skills, including the ability to explain technical issues to non-technical employees. - Strong organization and attention to detail while managing multiple priorities. - A service-focused approach that combines urgency, sound judgment, and consistent follow-through. - Strong problem-solving skills and a proactive approach to identifying operational improvements. - The ability to work across teams and translate business requirements into scalable IT processes. - A strong interest in agentic support, automation, and the continued evolution of enterprise IT. BONUS POINTS - Experience with Serval or another AI ITSM platform eg., Console, Ravenna - Experience supporting regulated organizations, including healthcare, finance, or government. - Familiarity with identity and access management, role-based access control, and employee lifecycle automation. - Experience with Google Workspace, Slack, Zoom, and Zoom Rooms. - Experience using APIs, workflow tools, or scripts to automate IT operations. - Experience with Mobile Device Management (MDM) systems. - Working experience in a both Mac & Windows operating systems - Working experience in a fast paced tech startup with a customer first mindset. The salary range provided is based on transparent pay guidelines and is an estimate for candidates residing in the San Francisco and New York City metro areas. The actual base salary will vary depending on the candidate's location, relevant experience, skills, qualifications, and other job-related factors. Additionally, this role may include the opportunity to participate in a company stock option plan as part of the total compensation package. Must be willing to work from our SF office at least 3x per week This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco. We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Our agentic AI-powered products are bringing joy back to the practice of medicine, and we're building out our engineering presence in New York. We're looking for an engineering leader to be the senior technical presence in our SoHo office — someone who will own business-critical product areas end-to-end while setting the bar, the culture, and the pace for the engineers we hire around them. This is a builder's role first and a site leader's role second. You'll scope and ship product in an area that is still being defined, grow a team from a small core, and represent Abridge engineering in New York. This role is based in New York and requires working from our SoHo office five days / week. We believe the fastest way to build this team is in person, and we're looking for someone who wants to set that example. WHAT YOU’LL DO - Build our New York engineering presence: Be the senior engineering voice in our NY office. Establish the operating rhythm, quality bar, and culture of the office. Make New York a place strong engineers want to do their best work. - AI-native leadership: Bring a real point of view on how agentic engineering changes the way software gets built — in the product you ship and in how your team works. - Drive pace and performance: Raise the execution velocity of the org around you. Set business context for your team, partner closely with product and design, and be a multiplier for the leaders and engineers you work alongside. - Own an area and ship it: Take a product area from ambiguity to shipped, enterprise-grade software. You'll set technical direction, make the architecture calls, and be accountable for the output of your team. We don't expect you to code daily, but we expect you to be close enough to the tech to unblock, and to still enjoy being hands-on. WHAT YOU’LL BRING - At least 5+ years managing software engineering teams — including time as a manager of managers or as the most senior engineering leader in a location. - Track record of building something from zero to real scale, and of owning the product outcome rather than just the engineering process. - Hands-on technically. You can read and review the code your team is shipping, get into a codebase when something needs unblocking, and hold your own in a technical design discussion. - A clear, well-formed point of view on AI and agentic engineering, and evidence you've acted on it. - Skilled at hiring and mentorship, with a track record of helping engineers grow their skills and careers — and of hiring quickly while keeping the bar high. - Has thrived in a fast-growing startup and knows how to operate in that environment. Excited to be hands-on in a fast-moving, productive, and supportive environment, and willing to pitch in wherever needed. - Based in New York and excited to be in the SoHo office five days a week. - Genuine passion for Abridge's mission to improve healthcare in America and across the world. BONUS POINTS IF… - Experience as a site lead, or as the founding senior engineering leader for a new office or region. - Experience managing or working directly with AI/ML engineering teams and shipping AI- or ML-powered product features. - Experience working in a health tech environment, or in another highly regulated, enterprise-sold domain. - Founder or early-employee experience. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge’s in-house legal team is a group of lawyers and legal professionals operating across multiple disciplines. As we continue to expand, we are looking for an experienced privacy lawyer to join our growing legal team. You will be responsible for promoting a culture of privacy and security within the organization. In this role you will collaborate closely with legal colleagues in the commercial team, advise the engineering and product teams to ensure that our business practices adhere to privacy laws and regulations globally, and partner closely with the security function to safeguard and maintain the integrity of our data. WHAT YOU’LL DO - Advise teams on privacy laws related to clinical data, artificial intelligence, machine learning, product development, and the responsible use of sensitive information. - Help scale practical, cross-functional privacy programs aligned with HIPAA and other applicable U.S. privacy frameworks, including CCPA/CPRA, biometric privacy laws, and emerging state privacy legislation. - Embed privacy into product development by partnering with Product, Design, Engineering, Data Science/Analytics, Security, and Marketing from early concept through launch. - Support data sharing and ecosystem questions (first/third-party, vendors, partners, internal platform services), including governance and contractual expectations in partnership with commercial counsel. - Monitor evolving privacy, cybersecurity, healthcare, and AI regulations, assess their potential impact on Abridge, and translate developments into clear recommendations and action plans. - Help maintain and update privacy and security policies and notices. - Support the negotiation of commercial terms, including negotiating BAAs. - Build and improve scalable tools—templates, playbooks, intake paths, and training—to help builder teams move faster with confidence. - Establish strong working relationships with key stakeholders and drive alignment across competing points of view to reach practical outcomes. - Contribute toward the communication of the Privacy Team’s mission and vision to internal partners and stakeholders. - Learn and grow as part of a collaborative and diverse Privacy Team! WHAT YOU’LL BRING - Have 7+ years of legal experience at a technology company or technology-focused law firm. - Experience leading, developing, advising, and evaluating programs that ensure products comply with laws, regulations, and external commitments. - A practical, risk-based approach and the ability to balance legal, regulatory, business, and customer considerations. - Strong business judgment and the ability to work independently in an environment that values autonomy, accountability, and trust. - Excellent communication and relationship-building skills, with the ability to translate complex legal requirements into clear, actionable guidance for technical and nontechnical audiences. - Strong organizational skills and the ability to manage multiple high-priority matters in a dynamic, fast-moving environment. - A Juris Doctor degree from an accredited law school and active membership in good standing with at least one U.S. state bar. BONUS POINTS IF YOU HAVE - Strong preference for prior experience on healthcare or health tech. - Familiarity with recent trends in the intersection of privacy regulations and artificial intelligence. This is a hybrid role requiring employees to work from our SF or NYC office 3 days per week. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Today, Abridge captures the clinical conversation across 300+ health systems and helps clinicians document in real time. Clinical Decision Support (CDS) is the next step: a chat-based assistant clinicians can turn to before, during, and after the visit — to prepare for their day, get evidence-based answers during the visit, and wrap up tasks afterward. It draws on the patient's chart, the medical literature, and the conversation itself, surfacing guidance without interrupting care. We're hiring a Product Lead to own CDS end to end: strategy, the in-workflow experience, and the content and partnership strategy behind what we surface and when. You'll take CDS from early access to broad adoption across web, mobile, and EHR-embedded surfaces, while driving new capabilities and expansion opportunities. Doing this in a way that earns clinician trust means guidance that's genuinely useful and safe, without adding alert fatigue. You'll work across clinical science, ML, engineering, design, and commercial teams. What You'll Do - Own CDS strategy and roadmap. Define the vision, sequencing, and success metrics for CDS — from answering clinicians' questions on demand to proactively surfacing the right evidence. Decide what we build, license, or partner for. - Own the content and evidence strategy. Partner with Clinical Science on evidence quality and clinical validity, and decide what we surface — across guidelines, journals, and reference sources — and what we won't ship until the quality bar is met. - Go deep with clinicians. Conduct hands-on user research: shadowing clinicians in exam rooms, observing them interact with our products, understanding the friction they face across specialties and care settings. Turn those insights into product conviction. - Ship high-quality in-workflow experiences. Partner with engineering, design, and ML to surface guidance that's timely, trustworthy, and easy to act on. Sweat the details of when and how it appears. - Integrate deeply with EHR environments. Work across Epic and other EHR surfaces so CDS fits seamlessly into existing clinical routines, using chart context (labs, meds, prior notes) to make guidance relevant. Understand the constraints and opportunities of embedded vs. standalone experiences. - Define metrics and drive outcomes. Establish clear KPIs across adoption, engagement, and clinical quality and safety, and use data to evaluate what's working. Build a culture of measurement and iteration on your team. - Navigate ambiguity and move fast. Create structure and clarity in areas where the right answer isn't obvious. Form hypotheses, test them quickly, and update your approach when the data says you're wrong. What You Bring - 7+ years of product management, with significant ownership of complex, high-stakes, or AI products. This is a senior IC role. - Track record of shipping 0 to 1 products and taking them to real adoption and revenue. - Strong product taste and user empathy. You build for real user workflows — you know the difference between an answer that's technically correct and one a clinician actually trusts and acts on. - Comfort working with clinical, scientific, or evidence-based content, and a high bar for accuracy in domains where being wrong has real consequences. - Strong technical fluency. You can hold your own with engineering and ML on tradeoffs like quality, latency, reliability, and what's feasible. - Ability to make build vs. buy vs. partner decisions and defend them. - Clear communication. You explain complex tradeoffs simply and get clinical, engineering, and business partners aligned on a decision. Bonus Points If… - You have clinical, healthcare, or medical informatics experience, or have shipped EHR-integrated clinical workflow products. - You've built agentic or assistant-style products — systems that reason, retrieve, and act across tools. - You've worked with medical content, knowledge bases, or evidence retrieval and grounding systems (e.g., RAG). - You've worked in regulated environments with a high compliance bar. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge is seeking an experienced Privacy Counsel to lead our privacy team and scale our privacy and data governance program as the company grows. This is a highly visible role at the intersection of artificial intelligence, healthcare, data governance, data protection, and product innovation. You will serve as a trusted legal advisor to senior leadership and partner closely with Security, Product, Engineering, and other cross-functional teams. You will provide practical, risk-based guidance, lead critical privacy and data initiatives, and build systems that enable Abridge to innovate responsibly while meeting evolving regulatory and customer expectations. The ideal candidate brings deep privacy expertise, sound business judgment, and experience operating with autonomy and leading a team in a fast-paced, high-growth environment. WHAT YOU’LL DO - Build Abridge’s privacy program, providing practical, product-focused counseling to the Security, Product and Engineering teams. - Advise teams on privacy laws related to artificial intelligence, machine learning, clinical data, product development, secondary use of data and the responsible use of sensitive information. - Help develop, maintain, and scale global privacy programs. - Support data sharing and ecosystem questions (first/third-party, vendors, partners, internal platform services), including governance and contractual expectations in partnership with commercial counsel. - Monitor and respond to changes in privacy laws and regulations, including AI regulations. - Draft, maintain, and operationalize privacy policies, playbooks, templates, governance standards, and training materials that promote awareness and consistent decision-making across the company. - Work cross functionally with talented product and engineering teams in evaluating the impact of privacy and data protection laws and regulatory guidance on exciting product developments. WHAT YOU’LL BRING - Have 10+ years of experience with a mix of in-house, health tech, or technology-focused law firm roles. - Experience building, developing, advising, and evaluating programs that ensure products comply with laws, regulations, and external commitments. - Knowledge of HIPAA and other healthcare privacy requirements, as well as CCPA/CPRA, biometric privacy laws, and applicable U.S. state privacy and data security frameworks. - A practical, risk-based approach and the ability to balance legal, regulatory, business, and customer considerations. - Strong business judgment and the ability to work independently in an environment that values autonomy, accountability, and trust. - Excellent communication and relationship-building skills, with the ability to translate complex legal requirements into clear, actionable guidance for technical and nontechnical audiences. - Strong organizational skills and the ability to manage multiple high-priority matters in a dynamic, fast-moving environment. - A Juris Doctor degree from an accredited law school and active membership in good standing with at least one U.S. state bar. BONUS POINTS IF… - Strong preference for prior experience on healthcare or health tech. - Familiarity with recent trends in the intersection of privacy regulations and artificial intelligence. - IAPP CIPP certification. This is a hybrid role requiring employees to work from our SF or NYC office 3 days per week. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As a Staff IT Engineer, you will be a technical leader responsible for driving efficiency and scale across the entire corporate IT infrastructure and enterprise ecosystem. You will design, build, and maintain mission-critical automation solutions that eliminate manual processes, enhance security posture, and improve the employee experience globally. This role requires deep engineering expertise, an IT product mindset for automation, and the ability to mentor junior team members while tackling the organization's most complex integration and scaling challenges. You will work directly with IT leadership, Security leadership, and department heads across the company. Operating at the intersection of healthcare AI and enterprise IT, you will be expected to architect and enforce automation standards that meet the rigorous demands of a HIPAA-compliant, SOC 2-audited environment. WHAT YOU'LL DO - Workflow Automation: Develop scalable, resilient workflow automation solutions to streamline critical business processes, including onboarding/offboarding, access requests, compliance enforcement, and self-service IT support. - API and Integration Development: Serve as the subject matter expert for integrating disparate systems by building robust, fault-tolerant connections using APIs and event-driven architectures. - Identity and Access Management (IAM): Drive automation within the IAM infrastructure, focusing on automated role assignment, least-privilege policy enforcement, and audit-friendly logging of authentication and authorization events. - Enterprise Data Engineering: Architect and engineer robust data platforms for IT, ensuring efficient collection, normalization, and secure storage of high-volume enterprise data for reporting, audit, and advanced analytics. - Technical Leadership: Act as a force multiplier for the team — establishing engineering best practices, leading code reviews, documenting architectures, and mentoring engineers in automation principles. - Business Systems & Custom Application Deployment: Own the end-to-end deployment and lifecycle management of business-critical systems and custom-built applications, from architecture and vendor evaluation through implementation, integration, and ongoing support — ensuring solutions are secure, scalable, and aligned with enterprise IT standards. WHAT YOU'LL NEED - Experience: 10+ years in IT Engineering, IT Apps Development, or DevOps, with at least 5 years dedicated to large-scale enterprise automation. - Cloud & Platform Expertise: Deep hands-on experience automating complex operations and governance across GCP, AWS, and/or Azure. You will bring an ability to build and modularize infrastructure provisioning using Infrastructure as Code (i.e. Terraform). - Programming Proficiency: Highly proficient in at least one modern programming language; strong preference for Python. - Systems Integration: Proven experience with REST/GraphQL APIs and querying and managing relational databases (SQL strongly preferred). - Automation Platforms: Extensive experience designing and managing centralized automation platforms (e.g., n8n, SOAR, Ansible, Workato, or custom frameworks). - Compliance Context: Experience operating in regulated industries (healthcare, finance, or similar) with exposure to SOC 2, HIPAA, or equivalent compliance frameworks. - Communication: Able to communicate effectively across a wide range of audiences — from engineers to GTM stakeholders, from individual contributors to executives. BONUS POINTS - Experience with agentic AI or ML models applied to IT automation (proactive issue detection, intelligent routing, NLP). WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Our generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Data Engineer to join our growing US-based Data Engineering team. In this crucial role, you will build and optimize large scale data infrastructure to drive business decisions and machine learning research. WHAT YOU’LL DO - Build and maintain scalable data services, pipelines and storage solutions for the feedback of unstructured application data for ML training and evaluation purposes. - Build and manage OLAP databases, ELTs and general data tooling for analytics , business decisions and products features. - Work closely with a team of frontend and backend engineers, product managers, and analysts. - Optimize data infrastructure to enhance the throughput, latency and reliability of the data system. - Investigate and correct issues identified through data operations monitors, tools, and reports. - Designs data integrations and data quality framework. WHAT YOU’LL BRING - 8+ years of experience in Data Engineering or Backend Engineering with a focus on data systems. - Proficient in at least one general purpose programming language (e.g., Python, Java, Scala) and SQL (any variant) - Proficiency with at least one modern cloud provider (GCP, AWS, Azure) and accompanying data services - Experience in building systems that manage the ingest, transformation, and management of both structured and unstructured data types - Deep knowledge of modern data infrastructure best practices - Experience with distributed systems and different distributed processing frameworks - Experience with Terraform, Kubernetes, and containerization technologies. - Familiarity with the deploying ML models at scale a bonus - Experience in building data products that are well-modeled, documented and easy to understand and maintain. - Ability to prioritize amidst changing priorities in a fast moving environment WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Our generative AI-powered products are revolutionizing the practice of medicine, and we’re looking for a highly motivated Senior Data Scientist to join our growing US-based Data Science team. Your work will be instrumental in driving product strategy, directly influencing how healthcare professionals engage with patient data. You’ll work across Abridge’s full product portfolio, partnering with product, engineering, science, commercial and finance teams to drive decisions with data. WHAT YOU'LL DO - Extract meaningful insights and identify trends and patterns relevant to our business and product, by collecting, cleaning, and analyzing internal and external data. - Ensure end-to-end visibility and understanding of our AI generation pipelines, from internal quality metrics to automated assessment in production. - Investigate and correct issues identified through data operations monitors, tools, and reports. - User Behavior Modeling: Identify user patterns and insights by analyzing user interactions, engagement metrics, funnel analysis, etc. for product improvement and feature development. It is critical for data to drive increased user engagement and retention. - A/B Testing: Design and analyze A/B tests to evaluate the effectiveness of product features and design changes. - AI model evaluation: Design and analyze metrics to evaluate our AI models, guide the team on gaps in evaluation processes, and drive solutions to improve measurable outcomes. - Collaboration with Product Teams: Work closely with product managers, designers, and engineers to translate data insights into product priorities. - Serve as a domain expert for the business context of our analytics data, sharing your understanding of the assumptions and limitations of our business metrics. - Continually enhance our understanding of the business and product, by identifying and filling gaps in our data sources. This includes working closely with multidisciplinary teams such as product, engineering, partner success, and the executive team. WHAT YOU'LL BRING - 8+ years using Python, R, SQL for analytics - 5+ years in product-facing roles, driving product outcomes through A/B testing, defining aggressive project and company-level goals, and helping teams achieve them. - Experience with data visualization tools, both BI tools (e.g. Tableau, Looker, Sigma) and code-based tools (e.g. Seaborn, ggplot2) - Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion. - Comfort building data capabilities from the earliest stages through rapid growth, including interfacing closely with data engineering and machine learning Bonus - Knowledge of healthcare settings, electronic health records (EHR), and healthcare billing are all a plus Must be willing to work from our SF or NYC office at least 3x per week This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As an Senior Product Counsel (Data Products, Machine Learning, and AI), you'll play a pivotal role as the go-to legal advisor for the teams building Abridge's AI and machine learning models, products, and technologies. This role is highly cross-functional across Abridge with a focus on advising product teams on the cutting edge of AI model and product developments, from ambient clinical documentation to emerging agentic and multimodal healthcare experiences. This is a unique opportunity to work at the forefront of the legal, AI, and healthcare fields, shaping how a category-defining company navigates novel legal terrain. WHAT YOU'LL DO - Serve as go-to counsel and partner for teams building Abridge's core AI models and products, advising on legal issues that span model development, agentic workflows, multimodal outputs, and downstream clinical use. - Identify, address, and design practical mitigations for AI-specific legal risks, including model behavior, output accuracy, IP, data provenance and training rights, and liability for AI-generated content. - Develop and scale flexible legal processes, frameworks, and contract language suited to the pace of frontier AI development, rather than relying solely on precedent from other industries. - Serve as an internal expert on AI legal and policy matters, helping shape Abridge's positions on emerging AI regulation and representing those positions with external counsel, regulators, and industry groups as needed. - Support privacy impact assessments, model risk assessments, and data governance frameworks specific to AI training, fine-tuning, and deployment. - Partner with legal, product, and compliance stakeholders on AI principles such as transparency, accountability, and human oversight. WHAT YOU'LL BRING - Passion for Abridge's mission and the drive to support fast-moving AI product and research teams. - 8+ years of legal experience, including 4+ years counseling on AI, machine learning, or other emerging technology products. Prior in-house experience is required. - Creativity in navigating novel legal matters, including building new processes, language, and frameworks to meet the needs of a fast-moving company in an emerging industry. - Working knowledge of AI-specific legal issues, including IP and copyright in AI-generated content, training data rights, model liability, and responsible AI principles. - Proven ability to translate complex regulatory and technical AI concepts into clear, practical guidance for non-legal, technical audiences. - Comfort operating with ambiguity, tight timelines, and a high volume of novel legal questions with no settled precedent. - Strong sense of ownership, intellectual curiosity about technology, and sound judgment in ambiguous situations. BONUS POINTS IF… - You have prior in-house experience at a growth-stage AI or healthcare technology company. - You have a strong understanding of federal and state healthcare laws, including HIPAA and data privacy regulations, as applied to AI systems. This role is in San Francisco or New York City. Monday/Wednesday/Friday are in office days. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE We're looking for Software Engineering Interns to join Abridge's Engineering team for a 3-month internship program in Spring 2027, with the possibility of extension. You'll collaborate with our engineering team to build and ship real-world features that translate cutting-edge language model capabilities into dependable clinical systems. With mentorship and guidance, you'll gain hands-on experience designing, coding, and releasing AI-powered software that makes a meaningful impact on clinicians' workflows. What You'll Do - Design and build end-to-end features, enhancing our existing systems and contributing to agentic LLM workflows (retrieval pipelines, structured tool use, chained LLM calls) - Fix user-facing bugs and issues, and make quality-of-life improvements across our backend and frontend systems - Get hands-on with evaluation frameworks that measure accuracy, robustness, and clinical reliability - Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.) - Develop a strong user-centric mindset, building empathy for Abridge's clinicians and the challenges they face - Collaborate across cross-functional product teams — design, product, machine learning, and infrastructure — to ship features to our customers - Receive guidance from an experienced software engineering mentor, and collaborate one-on-one with teammates within your pod What You'll Bring - Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field - A strong interest in pursuing a full-time software engineering role in 2027 — high-performing interns are eligible to receive a return offer - AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify - Passion for and understanding of Abridge's mission - A curious, adaptable, and proactive mindset, with a desire to learn and grow in a fast-paced startup environment - A collaborative, low-ego mindset — we move fast, and we need team players who are eager to contribute wherever needed Base Salary: $40/hr Must be willing to work from our San Francisco (Potrero) office 5x per week. This internship is based in our San Francisco office. Relocation to SF will be supported through reimbursements. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE We're looking for Software Engineering Interns to join Abridge's Engineering team for a 3-month internship program in Fall 2026, with the possibility of extension. You'll collaborate with our engineering team to build and ship real-world features that translate cutting-edge language model capabilities into dependable clinical systems. With mentorship and guidance, you'll gain hands-on experience designing, coding, and releasing AI-powered software that makes a meaningful impact on clinicians' workflows. What You'll Do - Design and build end-to-end features, enhancing our existing systems and contributing to agentic LLM workflows (retrieval pipelines, structured tool use, chained LLM calls) - Fix user-facing bugs and issues, and make quality-of-life improvements across our backend and frontend systems - Get hands-on with evaluation frameworks that measure accuracy, robustness, and clinical reliability - Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.) - Develop a strong user-centric mindset, building empathy for Abridge's clinicians and the challenges they face - Collaborate across cross-functional product teams — design, product, machine learning, and infrastructure — to ship features to our customers - Receive guidance from an experienced software engineering mentor, and collaborate one-on-one with teammates within your pod What You'll Bring - Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field - A strong interest in pursuing a full-time software engineering role in 2027 — high-performing interns are eligible to receive a return offer - AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify - Passion for and understanding of Abridge's mission - A curious, adaptable, and proactive mindset, with a desire to learn and grow in a fast-paced startup environment - A collaborative, low-ego mindset — we move fast, and we need team players who are eager to contribute wherever needed Base Salary: $40/hr Must be willing to work from our San Francisco (Potrero) office 5x per week. This internship is based in our San Francisco office. Relocation will be supported through reimbursements. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge is looking for Clinician Scientists to drive the development of our AI-powered clinician tools. We’re looking for someone who can combine deep clinical expertise with a background in AI. In this role, you will help shape AI-driven tools and ensure our models generate accurate, high-quality products that enhance clinician efficiency and patient care. You’ll work closely with engineers, researchers, product managers, and clinicians to refine AI models, validate outputs, and develop new capabilities that improve documentation workflows. Must be willing to work from our SF office at least 3x per week This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of three times per week. Relocation assistance is available for candidates willing to move to San Francisco. WHAT YOU’LL DO - Develop and refine AI-driven clinical tools across notes, risk adjustment (HCC capture), clinical decision support, and prior authorization using clinical expertise and prompt engineering - Define what “clinically meaningful” output looks like for each product area, including acceptable error rates, failure modes, and quality thresholds - Collaborate with cross-functional teams (engineers, data scientists, clinicians) to integrate medical insights into AI models. - Write, review, and optimize prompts to improve AI model performance in clinical contexts. - Build and refine evaluation tools to streamline medical documentation quality assessment, including hallucination detection, omission detection, and medication safety checks - Translate clinical needs into technical specifications and data models. - Define clinical guardrail metrics and baselines; own pre/post evaluation requirements for any model update that affects clinical output - Contribute to product development, revenue cycle management, and broader business initiatives - Monitor clinical guideline update cycles and flag when product behavior needs to evolve based on new standards or payer policies WHAT YOU’LL BRING - MD, PA, DO (or equivalent clinical degree) with direct experience working in clinical practice - Deep understanding of medical documentation, clinical workflows, and medical terminology - Ability to evaluate AI-generated clinical notes, provide structured feedback, and guide improvements - Strong knowledge of healthcare data standards (e.g., FHIR, HL7) and privacy regulations (e.g., HIPAA) - Hands-on experience in clinical data validation and quality assessment - Experience collaborating with engineers and product teams to build AI-powered clinical tools - Strong analytical and problem-solving skills - Excellent written and verbal communication skills NICE TO HAVE - Experience in software engineering, particularly in prompt engineering or AI model development - Python programming skills and experience with deep learning frameworks such as PyTorch, JAX, and/or TensorFlow - Previous experience in AI-powered clinical documentation tools or clinical decision support systems - Published research in AI, machine learning, or healthcare technology WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As an Associate GC, Product (Data Products, Machine Learning, and AI), you'll play a pivotal role as the go-to legal advisor for the teams building Abridge's AI and machine learning models, products, and technologies. This role is highly cross-functional across Abridge with a focus on advising product teams on the cutting edge of AI model and product developments, from ambient clinical documentation to emerging agentic and multimodal healthcare experiences. This is a unique opportunity to work at the forefront of the legal, AI, and healthcare fields, shaping how a category-defining company navigates novel legal terrain. WHAT YOU'LL DO - Serve as go-to counsel and partner for teams building Abridge's core AI models and products, advising on legal issues that span model development, agentic workflows, multimodal outputs, and downstream clinical use. - Identify, address, and design practical mitigations for AI-specific legal risks, including model behavior, output accuracy, IP, data provenance and training rights, and liability for AI-generated content. - Develop and scale flexible legal processes, frameworks, and contract language suited to the pace of frontier AI development, rather than relying solely on precedent from other industries. - Serve as an internal expert on AI legal and policy matters, helping shape Abridge's positions on emerging AI regulation and representing those positions with external counsel, regulators, and industry groups as needed. - Support privacy impact assessments, model risk assessments, and data governance frameworks specific to AI training, fine-tuning, and deployment. - Partner with legal, product, and compliance stakeholders on AI principles such as transparency, accountability, and human oversight. WHAT YOU'LL BRING - Passion for Abridge's mission and the drive to support fast-moving AI product and research teams. - 12+ years of legal experience, including 6+ years counseling on AI, machine learning, or other emerging technology products. Prior in-house experience is required. - Creativity in navigating novel legal matters, including building new processes, language, and frameworks to meet the needs of a fast-moving company in an emerging industry. - Working knowledge of AI-specific legal issues, including IP and copyright in AI-generated content, training data rights, model liability, and responsible AI principles. - Proven ability to translate complex regulatory and technical AI concepts into clear, practical guidance for non-legal, technical audiences. - Comfort operating with ambiguity, tight timelines, and a high volume of novel legal questions with no settled precedent. - Strong sense of ownership, intellectual curiosity about technology, and sound judgment in ambiguous situations. BONUS POINTS IF… - You have prior in-house experience at a growth-stage AI or healthcare technology company. - You have a strong understanding of federal and state healthcare laws, including HIPAA and data privacy regulations, as applied to AI systems. This role is in San Francisco or New York City. Monday/Wednesday/Friday are in office days. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE We're looking for early-career Software Engineers who are highly driven and passionate about making a real-world impact through AI for healthcare. You'll join a cross-functional team of researchers, clinicians, and engineers to help translate cutting-edge language model capabilities into dependable clinical systems. You'll be building AI-powered features that touch real clinical workflows, shipping production code, and growing fast in an environment where GenAI is at the center of everything we build. You will be given an unusual amount of responsibility and autonomy. You will be surrounded by people who want to do their best work. You will experience accelerated learning and career growth. You will have a path to become a future leader of the company. The journey will be demanding but rewarding. WHAT YOU'LL DO - Contribute to backend and frontend systems across Abridge - Shift projects, tackling a wide variety of challenges as you grow and upskill at a startup operating at scale - Collaborate across ML, infrastructure, product, and clinical teams — and develop a genuine understanding of the users and clinicians we serve - Contribute to evaluation frameworks that measure accuracy, robustness, and clinical reliability — including automated pipelines and human-in-the-loop review - Think with an agent-first approach. Continuously learn and relearn agentic coding. - Fine-tune your judgment on where the human in the loop is critical. - Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.) - Build and iterate on agentic LLM systems — including retrieval pipelines, structured tool use, and chained LLM workflows — as part of a collaborative engineering team - Contribute to monitoring and observability systems that keep our LLM workflows healthy in production - Learn from senior engineers and bring curiosity and fresh perspective to every problem WHAT YOU'LL BRING - A degree in CS or a related field, or equivalent experience (projects, bootcamp, open source — we care about what you can build not where you learned it) - Hands-on GenAI experience — through coursework, personal projects, internships, or hackathons. You've integrated an LLM API, built a RAG pipeline, experimented with agents, or shipped something AI-powered and can speak to what you learned - Familiarity with LLM orchestration concepts (prompt chaining, tool use, retrieval) even if you haven't yet used them in a production setting - AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify - Curiosity about model evaluation, failure modes, and what it actually takes to make an LLM system reliable - Collaborative, low-ego mindset — we move fast, and we need teammates who pitch in wherever needed *This role is onsite 5 days a week in our SF office. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As an ML Infrastructure Engineer at Abridge, you’ll play a pivotal role in building and optimizing the core inference infrastructure that powers our machine learning models. Your work will be instrumental in enhancing the scalability, efficiency, and performance of our AI-driven solutions. You will work with our Infrastructure and Research teams to build, deploy, optimize and orchestrate across our AI models. What You'll Do - Design, deploy and maintain scalable Kubernetes clusters for AI model inference and training - Develop, optimize, and maintain ML model serving infrastructure, ensuring high-performance and low-latency. - Collaborate with ML and product teams to scale backend infrastructure for AI-driven products, focusing on model deployment, throughput optimization, and compute efficiency. - Optimize compute-heavy workflows and enhance GPU utilization for ML workloads. - Build a robust model API orchestration system - Collaborate with leadership to define and implement strategies for scaling infrastructure as the company grows, ensuring long-term efficiency and performance. What You’ll Bring - 5+ years of experience in building and deploying machine learning models in production environments. - Deep understanding of container orchestration and distributed systems architecture - Expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management - Experience developing APIs and managing distributed systems for both batch and real-time workloads - Excellent communication skills, with the ability to interface between research and product engineering Ideally, You Have - Expertise with model serving frameworks such as NVIDIA Triton Server, VLLM, TRT-LLM and so on. - Expertise with ML toolchains such as PyTorch, Tensorflow or distributed training and inference libraries. - Familiarity with GPU cluster management and CUDA optimization - Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices - Experience with container registries, image optimization, and multi-stage builds for ML workloads - Experience orchestrating across ASR models or LLM models for building various GenAI applications WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge was founded to power deeper understanding in healthcare. Our ambient AI platform transforms clinical conversations into high-quality documentation and is expanding into clinical workflows such as coding, clinical decision support, and care navigation. The quality of these products depends on the models beneath them - and on our ability to improve those models using signals that only Abridge can access at scale. We are hiring a Product Lead to partner with ML Science on Abridge's foundation-model and post-training work. You will help turn our proprietary corpus of clinical conversations, clinician edits, EHR context, and downstream actions into durable model capabilities. You will own the product strategy that connects research bets to product outcomes: where an in-house model can create meaningful advantage, which capabilities and workloads to prioritize, what evidence is required to scale an approach, and how a successful model moves from experiment to production. This is not a traditional feature-PM role, and it is not a research-program-manager role. You will operate at the intersection of model science, platform strategy, and clinical product delivery. You will need enough technical depth to challenge assumptions and make consequential tradeoffs with scientists and engineers, while keeping the work anchored in clinician value, patient safety, and business impact. You must be located in San Francisco for this opportunity or willing to relocate to San Francisco. WHAT YOU'LL DO - Set the product strategy for Abridge's model family. Translate company and product priorities into a coherent portfolio of models, with explicit choices across capability, quality, latency, cost, safety, and controllability. - Own the path from research to product impact. Define the hypotheses, milestones, decision gates, and success metrics that move models from experiments into shadow mode and production. - Turn proprietary data into a product advantage. Shape how Abridge uses de-identified conversations, final notes, clinician edits, EHR context, and care actions as training and feedback signals, in partnership with Data, Privacy, Security, and Clinical teams. - Make model investment decisions legible. Build clear frameworks for when to use a frontier model, an open model, a prompted workflow, or an Abridge-trained model; quantify expected quality, serving-cost, latency, control, and strategic benefits. - Partner with Evals on promotion criteria. Define the product-relevant capabilities and failure modes that matter for each model use case, while the Evals team owns shared measurement infrastructure and neutral evaluation standards. - Create a tight learning loop with product teams. Convert production failures, clinician feedback, edit behavior, and emerging product needs into training priorities; make model improvements visible in user and business outcomes. - Drive cross-functional execution. Align ML Science, ML Engineering, Product Engineering, Clinical Science, Data, Evals, and product pods around priorities, interfaces, ownership, and delivery - often without formal authority. - Communicate the strategy. Make complex research choices understandable to executives and product teams, clearly separating demonstrated results, working hypotheses, and long-term bets. WHAT YOU BRING - 7+ years of product-management or closely related experience, including substantial ownership of ML-powered products, model platforms, or AI infrastructure. - A track record of turning ambiguous technical capabilities into shipped products and measurable user or business outcomes. - Strong working knowledge of the modern model-development lifecycle, including data strategy, fine-tuning and preference optimization, evaluation, inference, experimentation, and production monitoring. - The technical judgment to reason with ML scientists and engineers about training objectives, reward design, data quality, model selection, scaling, latency, and serving cost - without pretending to be the scientist in the room. - Strong product judgment about where proprietary models create durable differentiation versus where external models or conventional systems are the better choice. - Experience creating clarity across multiple teams: defining decision rights, sequencing dependencies, resolving disagreement, and maintaining speed in a high-ambiguity environment. - A high bar for evidence, safety, and trust. You know that aggregate model scores can hide consequential failures and that clinical AI requires explicit escalation, abstention, and human-review paths. - Excellent written and verbal communication, including the ability to explain a technical strategy to both research teams and company leadership. BONUS POINTS IF... - You have directly worked on LLM post-training, reinforcement learning, preference optimization, distillation, model routing, or domain-adaptive pretraining. - You have managed a portfolio spanning frontier APIs, open-source models, and in-house models. - You have experience with human-feedback or expert-annotation systems, especially where feedback is sparse, subjective, or expensive. - You have shipped AI in healthcare, life sciences, or another safety-critical and regulated domain. - You have worked on products involving clinical documentation, medical reasoning, agentic workflows, or longitudinal context. - You have partnered with research teams on high-compute bets where staged evidence was required before scaling investment. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role Abridge's has multiple products - the core product is ambient clinical notes, but we’ve expanded surfaces: billing, clinical decision support, orders, nursing, etc. Measuring quality reliably and iterating fast without breaking clinician trust sit at the core of every single product’s success. The Evals team owns the tooling, templates, and consultation that product teams use across the eval lifecycle: curate, build, iterate, and deploy. This builds the strategy, platform, and process that enables evals to be fast, trustworthy, consistent, and a true moat. We are hiring a Product Manager to lead this platform. You will work with 10+ teams and partner closely with engineering, ML, data science, and clinician science. You will help set the standard for how Abridge measures AI quality, decide what the platform builds, and make evaluating a new model cheap and routine as frontier models ship frequently. What You'll Do - Drive product strategy and execution for the evals platform. Own the roadmap across the eval lifecycle and own outcomes against it. - Build the shared measurement infrastructure. Help build the systems that let any pod define quality, run experiments, compare models, and watch production. Own the standards for LLM judges, rule-based evaluators, human annotation, and online monitoring, and be clear about where each belongs. - Make model selection fast and routine. Give teams a repeatable way to evaluate a new frontier model within days of release, and a defensible framework for when a post-trained specialty model is worth it over a prompted frontier one. Keep the eval system model-agnostic so it stays a neutral referee. - Own the operating model across pods. Define the eval gates from early build through GA and steady-state monitoring, which gates are hard versus advisory, and who owns non-negotiable floors like critical-error rates. Land this across pods you don't own, without formal authority. - Cross functional execution. Work with Data Engineering on the de-identification pipeline, Data Science on bootstrapping judge quality with less human annotation, Clinical Science on flagged production cases, and the agent platform team as workflows go agentic. - Operate with a high bar for quality, speed, and accountability. What You Bring - 5+ years of product management experience with significant ownership of ML powered products or platform systems. - Deep understanding of how to measure and improve model quality, including evaluation frameworks, annotation pipelines, and benchmark design. - Strong technical fluency across ML, data pipelines, and distributed systems. - Experience working closely with ML researchers and engineers to drive impact in production. - Ability to balance long term architectural investments with near term quality improvements. - Strong communication skills and the ability to translate complex technical concepts into clear decisions and narratives. - A track record of delivering high quality products in domains where accuracy, reliability, and trust are paramount. Bonus Points If… - You have experience building evaluation platforms, ML observability systems, or quality measurement pipelines. - You have worked in clinical, healthcare, or regulated environments with a high bar for accuracy and compliance. - You have worked on specialty specific or domain specific model adaptations. - You have worked on personalization systems, context ingestion frameworks, or ambient intelligence products. - You have experience shipping large scale ML products with human in the loop workflows. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE We are looking for GenAI Software Engineers of all levels who are passionate about making a positive impact. You’ll collaborate closely with a cross-functional team of researchers, clinicians, and engineers to translate cutting-edge language model capabilities into dependable, real-world clinical systems. Your focus will be on designing advanced LLM-driven workflows that can reason through complex clinical contexts, leverage agentic capabilities and structured tool use, navigate branching chains of LLM calls, integrate seamlessly with retrieval systems, and consistently generate outputs that meet the highest standards of clinical reliability and trust. A major part of this role will involve developing and applying rigorous evaluation frameworks (both automated and human-in-the-loop) to continuously assess accuracy, robustness, multilingual capabilities, and more. This is an opportunity to design experiments to probe failure modes, simulate edge cases, and stress-test LLM workflows under realistic load and challenging real-world conditions. You’ll apply a disciplined, data-driven approach to understanding model behavior—developing tools to measure system performance, conduct A/B tests against established baselines, and generate clear, actionable insights that inform deployment decisions. This high-impact role will own the end-to-end productionization of LLM workflows: deploying models into low-latency, high-uptime environments, building monitoring and observability systems, implementing post-processing guardrails, and managing workflow versioning. WHAT YOU’LL DO - Design and build agentic systems that turn LLMs into composable, dependable tools—leveraging retrieval, tool use, agentic reasoning, and structured outputs. - Collaborate with ML and infra engineers to scale and optimize agentic workflows, managing latency, context windows, and model choice. - Write high-quality, modular code that’s graceful under failure, flexible to change, and easy to iterate on. - Own major architectural decisions—how we architect workflows, define data flow, cache intermediate state, and structure generative outputs. - Drive rigorous evaluation: build benchmark datasets, develop automated and human-in-the-loop frameworks, design experiments to surface failure modes and edge cases, run A/B tests to inform deployment, and distill insights from clinician feedback to evaluate and guide model improvement. - Leverage frontier capabilities: rapidly prototype with new models and model capabilities, open-source tools, and novel prompting techniques. WHAT YOU’LL BRING - 3+ years of experience building production-grade systems, with 1–2+ years focused on LLM-powered or agentic products. - Deep fluency with LLM APIs, prompting strategies, and orchestration patterns (e.g., LangChain, LlamaIndex, custom pipelines). - Experience with retrieval systems (e.g., semantic and lexical retrieval, vector DBs, efficient kNN), function calling, tool-use, or agentic workflows. - Working knowledge of model evaluation, experience building diverse datasets, conducting both automated and human-in-the-loop evaluations, running A/B tests, and working with subject matter experts to guide model improvement. - Strong Python fundamentals—including ability to write clean code, design comprehensive test-cases, and familiarity with core language features and standard libraries; experience with async programming, performance profiling, packaging, and deployment tooling is strongly preferred. - Good taste and intuition: You know when to move fast, ship, and iterate and also when to take a beat to tackle tech debt. We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. Must be willing to work from our SF or NYC office at least 3x per week. This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE From transcribing medical conversations to delivering key takeaways, our trailblazing work in machine learning research makes the Abridge experience possible. We're currently looking to hire research scientists with experience in machine learning and natural language processing. The ideal candidate will bring technical mastery, fluency with foundation models, genuine interest in the medical domain, and strong critical thinking skills to the role. At Abridge, all of our ML work has a strong research component, and all of our research scientists contribute directly to real products that impact the lives of doctors. WHAT YOU'LL DO - Advance the state of the art in medical NLP, in areas including conversation summarization, evidence extraction, outcome prediction, evaluation techniques, and experimentation. - Actively contribute to the wider research community by sharing and publishing original research - Help to define important problems, identify appropriate baselines, develop state-of-the-art methods, and ship them into production. - Dial deeply into real-time feedback from clinicians to guide further refinements and innovations - Be results-oriented in the face of ambiguous problems and uncertain outcomes WHAT YOU'LL BRING - Strong research background, as demonstrated through papers and a graduate degree (MS or PhD) in Electrical Engineering, Computer Sciences, Mathematics, or equivalent experience. - High-impact publications at peer-reviewed AI conferences (e.g. ACL, COLM, EACL, NAACL, NeurIPS, ICML, ICLR, Interspeech, ICASSP, SLT, MLHC, ML4H). - Significant real-world impact, as demonstrated through open source contributions and deployed technology. - Strong programming skills with proven experience crafting, prototyping, and delivering machine learning solutions into production. - Experience with deep learning libraries (e.g. PyTorch, Jax, Tensorflow) and platforms, multi-GPU training, and statistical analyses of observational and experimental data. We value people who are eager to learn new things and recognize that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. Must be willing to work from our SF office at least 3x per week This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.