OpenAI

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. We develop and execute strategies that drive awareness, engagement, and usage for OpenAI’s products and platform among our core audiences. Our Consumer Product Marketing team helps people discover ChatGPT’s capabilities, build everyday habits, and get more value from our products and subscriptions. We bring together customer insight, positioning, and measurable adoption programs, partnering closely with Product, Engineering, Research, Design, Data Science, and Growth to connect what we launch with how people use it. About the Role As a Product Marketer on OpenAI’s Consumer Product Marketing team, you will help people discover what ChatGPT can do, put it to use, and keep coming back. You will own the consumer lifecycle email program, turning product launches and customer insights into campaigns that drive activation, engagement, retention, and paid adoption. You will set the channel strategy and roadmap, develop compelling messaging and creative, and lead campaigns from brief through launch and measurement. Working with product marketing leads and partners across Product, Growth, Data Science, Engineering, and Creative, you will build relevant journeys for free and paid users, from their first experience with ChatGPT to discovering new capabilities and getting more from a subscription. This is a hands-on role for a marketer who combines strong storytelling with analytical rigor and operational ownership. You should be equally comfortable sharpening a headline, defining an audience, interpreting an experiment, and improving how campaigns get built. Success means a repeatable program that delivers measurable user impact and useful learnings every week. In this role, you will: - Own the strategy, roadmap, and standards for ChatGPT’s consumer lifecycle email program across product launches, sustained adoption campaigns, and automated journeys. - Turn product positioning, customer research, and usage insights into clear messages, compelling creative, and practical use cases that help people take action. - Map the customer journey, identify barriers to adoption, and prioritize opportunities using audience needs, behavioral data, and expected business impact. - Build and optimize onboarding, feature activation, setup reminders, and re-engagement programs that help free and paid users build lasting habits with ChatGPT. - Partner with the consumer subscriptions PMM and Growth teams on trials, upgrades, and subscriber retention, translating plan value into relevant lifecycle campaigns. - Lead campaign delivery from briefing and copywriting through creative development, localization, quality assurance, and launch, coordinating agencies and cross-functional partners. - Define audience segments, eligibility, timing, and calls to action with Data Science and Engineering so each message reaches the right users at the right moment. - Develop a testing roadmap across messaging, creative, targeting, and customer journeys. Partner with Data Science on experiment design and holdouts, then turn successful tests into ongoing programs. - Measure incremental product adoption, active usage, retention, and paid conversion alongside email engagement. Share regular readouts with clear learnings, limitations, and recommended next steps. - Improve campaign production and reporting through reusable templates, automation, and better tooling in partnership with Marketing Operations and Engineering. - Partner with Growth and product teams to connect email with landing pages, in-product messaging, push notifications, and broader campaigns, sharing insights that improve the customer experience. You might thrive in this role if you: - Have 6+ years of experience in product marketing, lifecycle marketing, or growth marketing for consumer products, including hands-on ownership of email programs. - Have built and scaled lifecycle campaigns that measurably improved product adoption, engagement, retention, or subscription growth. - Are a strong writer and creative partner who can turn complex product capabilities into clear benefits, useful examples, and compelling calls to action. - Understand consumer behavior and can use research and behavioral data to identify meaningful audience segments and moments in the customer journey. - Bring strong analytical judgment, including experience with A/B testing, holdouts, and measuring incremental impact, and can turn results into practical decisions. - Are comfortable working with campaign platforms, audience logic, automation, and technical partners to take programs from strategy through deployment and reporting. - Build strong partnerships across Product, Marketing, Design, Data Science, and Engineering, and can guide agencies and align teams without formal authority. - Take initiative, prioritize well, and maintain a high bar for quality while navigating fast-moving launches, changing requirements, and evolving tools. - Bonus: experience with consumer subscription businesses, SQL, and using AI tools to improve campaign development, analysis, or operations. Workplace & Location - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Business Marketing team helps organisations understand, adopt, and create value with AI. In EMEA, Consumer and Business Marketing plan as connected partners—bringing together audience insight, global narratives, product launches, customer proof, partnerships, field activity, and demand generation into coherent regional programs. We work closely with country and regional GTM teams, Global Integrated Marketing, and Production to build relevance, trust, adoption, and durable commercial impact across a diverse set of markets. About the Role We’re hiring an Integrated Marketing Manager to shape how businesses across EMEA understand, experience, and choose OpenAI. You’ll own end-to-end regional B2B programs and build them side by side with EMEA Consumer Marketing, so audience strategy, market priorities, and campaign sequencing work as one joined-up regional plan. You’ll translate global launches and campaigns into locally relevant market moments, and build EMEA-led programs where regional insight creates a stronger path to impact. The role has a dotted-line relationship to the Global Integrated Marketing lead and partners closely with Production: shaping global work early, recommending budget allocations across global, regional, and local activity, and turning strategy into decision-ready briefs with clear scope, timing, feedback, and approvals. You’ll also partner deeply with Sales and Marketing Operations. This is a hands-on role: you will set the strategy, write the brief, align contributors, unblock delivery, and stay close to performance and learning. In this role, you will: - Own the EMEA B2B integrated marketing strategy and quarterly plan, working side by side with Consumer Marketing to align priority audiences, markets, launches, campaign sequencing, channels, and measurement. - Turn audience insight, cultural and competitive context, product truth, customer proof, and business priorities into sharp regional strategies and creative briefs that work across paid, owned, earned, social, field, partner, and sales channels. - Partner with regional Sales and GTM leaders and with Marketing Operations on segmentation, target-account and audience priorities, campaign infrastructure, attribution, reporting, and pacing against pipeline goals. - Orchestrate Brand, Creative, Product Marketing, Customer, Communications, Growth, Demand Generation, Field, Partner Marketing, agencies, local teams, and Production into one coherent audience journey. Serve as the marketing interface to Production: provide decision-ready briefs, align scope, budgets, timing, feedback, and approvals, and protect quality across markets. - Partner with Global Integrated Marketing through the role’s dotted-line relationship to shape global campaigns early, bring them effectively into EMEA, and recommend clear allocations across global, regional, and local investment. Use AI to deepen insight, improve briefs and workflows, test new formats, and accelerate high-quality execution; be accountable for measurable progress across awareness, consideration, engagement, pipeline, adoption, consumption, and revenue. You might thrive in this role if you: - Have significant experience leading integrated B2B marketing or go-to-market programs across multiple EMEA markets, including building joined-up plans with consumer or brand teams, ideally in enterprise technology, AI, cloud, or another category with complex buying journeys. - Bring strong strategic judgment, credibility with senior stakeholders, and the ability to lead independently through ambiguity while staying close to execution. - Have a proven track record of driving measurable brand and commercial outcomes, including awareness, consideration, engagement, adoption, pipeline, consumption, or revenue. - Have a strong command of audience strategy, positioning, creative development, channel planning, budget and agency management, full-funnel measurement, and the trade-offs required across markets. - Bring practical AI fluency and experience using AI tools to improve insight, experimentation, execution, and learning—not simply to automate existing work. - Have experience operating in a global-regional-local matrix, influencing global campaign development, serving as a clear marketing partner to Production, allocating budgets across competing priorities, and adapting programs to different EMEA cultures, market maturity, regulations, and commercial conditions. - Can build credibility with senior business and technical decision-makers and turn customer insight and proof into campaigns that help complex buying groups progress. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s People team aims to hire, engage, and retain world-class talent to safely build and deploy universally beneficial Artificial General Intelligence (AGI). The HR team, a vital subset of the People team, supports a diverse group of scientists, engineers, and business professionals, with expertise spanning employee relations, immigration, compensation and benefits, learning and development, project management, and more. About the Role We’re seeking an HR Business Partner to support our growing teams across EMEA, with a particular focus on France. This role will help build scalable, locally compliant people practices and support strong employee relations as we grow. You will partner closely with regional People leadership, Legal, Employee Relations, and other People COEs to strengthen our approach to employee relations and employee representation in France. This will include building practical governance, manager practices, and operating processes that are compliant and sustainable as we scale. Beyond France, this role will serve as a trusted HR partner to managers and teams across EMEA. You will combine strong operational execution with thoughtful business judgment to support performance, organizational health, employee relations, and disciplined people practices at scale. This role reports into the International HRBP Lead, who owns regional organizational design and workforce planning. You will operate as a key regional execution partner to them, translating strategic direction into consistent delivery, elevating manager capability, and proactively surfacing people risks and themes. If you're joining us in person, we offer relocation support and follow a hybrid schedule: three days a week in the office, with the option to work from home on Thursdays and Fridays. Our offices are designed for focus and connection, with spaces for both individual work and collaboration. Your Responsibilities - Lead employee-representative work in France: Partner with Legal, Employee Relations, People Operations, and local stakeholders to own and deliver CSE-related processes, including elections, consultations, employee communications, documentation, governance, and effective ongoing operating rhythms. - Build sustainable employee relations processes: Help establish clear processes for engaging with employee representatives, preparing for required information and consultation processes, maintaining appropriate documentation, and coordinating inputs from relevant business and People stakeholders. - Support managers operating in the French employee relations environment: Equip managers and leaders with practical guidance on working effectively within French employment and employee-representation frameworks, escalating complex matters to Legal or specialist teams as appropriate. - Drive strong day-to-day HR execution: Partner with managers across EMEA to support performance management cycles, feedback conversations, organizational changes, and employee relations matters with consistency and care. - Be the go-to partner for frontline managers: Provide practical, timely guidance on team health, coaching conversations, policy interpretation, performance management, and manager enablement. - Support and operationalize People programs: Help implement and maintain performance, engagement, retention, and employee experience initiatives, ensuring processes are clear, scalable, and well executed across different EMEA jurisdictions. - Triage and resolve employee relations issues: Identify issues early, assess risk, recommend appropriate actions, and partner with Employee Relations, Legal, and other COEs on complex or sensitive matters. - Maintain operational rigor: Track employee relations themes, maintain complete and accurate documentation, coordinate recurring processes, and ensure actions and commitments are followed through. - Collaborate cross-functionally: Work closely with HRBPs, Legal, Employee Relations, People Operations, Total Rewards, and other COEs to provide a consistent and high-quality employee experience across EMEA. We’re Seeking - Strong HR foundation: Approximately 8+ years of HR experience, including meaningful experience partnering directly with managers in fast-paced, high-growth, or complex international environments as a Senior HR Generalist or HR Business Partner. - French employee relations experience: Practical experience working with French employment practices and employee representative bodies. Direct experience establishing, supporting, or working closely with a CSE, works council, or comparable employee representative structure is highly valued. - Experience with employee representative processes: Familiarity with employee elections, consultation processes, employee representative communications, and the governance and documentation associated with formal employee representation. - Execution-oriented partnership: Comfortable owning detailed, time-sensitive workstreams and coordinating across multiple stakeholders while maintaining sound judgment and strong follow-through. - Strong project management: Able to take complex, multi-stage employee-representative processes and translate them into clear milestones, owners, dependencies, communications, and operating processes. - Manager coaching capability: Able to guide managers through performance conversations, organizational changes, and employee relations issues with clarity and confidence. - Operational strength: Brings structure, organization, and discipline to people processes and can build repeatable practices as the organization scales. - Good judgment under pressure: Balances empathy, employee experience, business needs, and appropriate risk management while handling sensitive matters with discretion. - High integrity: Trusted, fair, principled, and comfortable operating in an environment where confidentiality and sound judgment are essential. - Language capability: Professional fluency in French and English is strongly preferred given the role’s responsibility for supporting employee relations and representative processes in France. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a Member of Technical Program Staff to drive the development, prototyping, and integration of innovative hardware solutions used for data collection as well as robotic systems. You will work closely with mechanical, electrical, test, manufacturing, and supply chain teams to set functional requirements, coordinate hardware iterations, and move solutions from prototype through early production. This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: - Drive functional requirements for various end effector sub-systems, sensing technologies, integration of various peripherals into one system to drive data collection for model development, related milestones, and validation criteria. - Collaborate with research teams, align system-level integration requirements, deliverables, calibration needs, configurations to test, etc. - Work closely with the operations team in getting the data collection hardware rolled out, monitor the field failures as those pop-up and make sure the right stakeholders are involved in resolution. - Coordinate the design and integration of tactile sensing materials, mechanical structures, PCBAs, interconnects, harnesses, and signal paths into robotic systems. - Establish effective mechanisms for design reviews, drawing and documentation readiness, change control, design releases, decision tracking, characterization and validation readiness, and production readiness. - Partner with manufacturing, test, and supply chain on prototype builds, assembly constraints, DFM/DFA, end-of-line test requirements, equipment lead times, handoffs, and the transition to manufacturable assemblies. - Drive tradeoff decisions with the right stakeholders across material selection, mechanical performance, functionality, reliability, scaling, cost, quality, schedule, and lead time for both robot and data collection hardware by collaborating cross-functionally and quantifying impact to the program. You might thrive in this role if you: - Understand material properties, compliance, bonding, packaging, tolerances, and integration constraints that affect tactile sensor performance in robotic systems. - Have experience integrating PCBAs, interconnects, small form factor connectors, analog signals, and EMI-sensitive hardware into compact mechanical assemblies. - Enjoy occasional hands-on work as well planning for building, testing, and debugging physical systems, including characterization and validation setups, calibration, durability, signal quality, and failure modes. - Have led complex electromechanical hardware programs from evolving requirements through prototype builds and manufacturing. - Understand the deliverables for data collection hardware, manage expectations and fast iterations, have had to make judgment calls without having to wait for a decision to emerge from large meetings to keep things moving. What success looks like: - Functional requirements, mechanical interfaces, performance targets, characterization plans, validation plans, and reliability goals are aligned across engineering teams. - Fit, alignment, bonding, wear, signal integrity, EMI, calibration, durability, functionality, reliability, and scaling risks are surfaced early and driven to closure. - Design reviews, drawings, documentation, change control, characterization and validation setups, and production-release mechanisms are operating effectively. - Prototype builds transition toward manufacturable assemblies with DFM/DFA, end-of-line test requirements, equipment lead times, and cross-functional tradeoffs quantified and resolved. - Supply chain risks are well accounted for, manufacturing process or design improvements are well rationalized with as clear scope as possible for a given phase, hardware and firmware teams are aligned on priorities across multiple systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The ChatGPT Velocity team owns the health of the end-to-end developer and deploy loop for ChatGPT-facing services. Our mission is to help ChatGPT engineers ship confidently with a fast, lightweight development cycle and a trusted path to production. ChatGPT development depends on a long chain: local environments, Bazel builds, CI, tests, merges, release candidates, deploys, synthetics, alerts, and production health. When any link is slow, flaky, or unclear, engineers lose hours, fixes reach users later, and on-call load rises. This team turns that cross-cutting drag into owned, measured, and durable improvements. About the Role We are hiring an experienced infrastructure engineer to make ChatGPT development dramatically faster and more reliable. You will work across local development, build systems, CI, deployment infrastructure, test ownership, and production safety signals to reduce the time and attention required to move a healthy change from development to production. This is not a narrow tooling role. The best person for this job will be comfortable diagnosing messy distributed systems, reading developer pain signals from Slack and metrics, building reliable automation, negotiating ownership across teams, and making tradeoffs between velocity and production safety. You should enjoy treating engineers as users and turning confusing workflow failures into clear, measured systems. In this role, you will: - Reduce local development startup and iteration latency for ChatGPT engineers - Improve Bazel and build performance for local machines, devboxes, and CI, including cache effectiveness, reproducibility, disk usage, remote cache behavior, and observability into invalidations. - Improve CI reliability and merge throughput by reducing unrelated failures, tail latency, flaky or mis-owned tests, quarantine friction, and repeated manual reruns. - Build agents that help PRs make forward progress: rebasing, conflict resolution, CI triage, safe reruns, owner routing, and clear identification of external blockers. - Make deploy pipelines more self-healing, especially when transient alerts, known-bad clusters, recovered synthetics, stale RCs, or noisy gates should not require human babysitting. - Improve deploy observability so engineers can quickly tell where a change is, what is blocking it, whether the signal is trustworthy, and who owns the next action. - Establish lightweight metrics for before-and-after impact, such as commit-to-prod latency, deploy-window throughput, CI tail latency, local bootup time, failure rates, manual interventions, false-positive gates, and developer-reported pain. You might thrive in this role if you: - Have strong experience with large-scale developer infrastructure, build systems, CI/CD, deployment systems, or production reliability. - Can debug across local machines, devboxes, remote caches, monorepos, service dependencies, auth systems, and distributed deploy pipelines. - Are comfortable with systems like Bazel, Buildkite, Kubernetes, Temporal, Python/TypeScript services, GitHub workflows, and large monorepo tooling, or can ramp quickly on equivalents. - Think in product loops as much as systems loops: you care whether developers can understand and trust the workflow, not just whether a subsystem is technically healthy. - Know how to replace repeated manual intervention with policy-backed automation while preserving production safety. - Communicate well across teams and can turn ambiguous "this is slow/broken/flaky" reports into crisp owners, hypotheses, metrics, and shipped fixes. - Prefer practical measurement over vibes, while still knowing that developer frustration is often the first signal of a real systems problem. - Are energized by high-leverage work where a small improvement can save hundreds of engineering hours. Nice to have: - Experience improving developer experience in a very large monorepo. - Experience with remote execution, remote caching, hermetic builds, or cache reproducibility. - Experience designing CI quarantine, test ownership, merge queue, or auto-revert systems. - Experience with progressive delivery, canary/preview/stable deploy pipelines, synthetics, alert quality, and deploy-manager style workflows. - Experience building agent-assisted developer workflows, such as automated PR babysitting, CI triage, or conflict resolution. - Familiarity with security and access-control constraints around secrets, internal auth, VPN/exit-node networking, and local development. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role You will define and build the CI/CD systems that qualify frontier models and the software stack running on OpenAI’s custom AI accelerators. Your work will make correctness, performance, and stability measurable on every change, from individual commits through production releases. This role spans model workloads, accelerator software, systems infrastructure, and developer productivity. You will establish scalable CI/CD, GitOps, and monorepo practices; design trustworthy regression and benchmarking pipelines; and partner with model, compiler, kernel, runtime, firmware, and hardware teams to shorten feedback loops without compromising production readiness. In this role, you will: - Define the model CI strategy for frontier models running on OpenAI custom silicon and integrated accelerator systems. - Build production CI/CD pipelines for functional regression, performance benchmarking, software stability, and release qualification. - Design representative test matrices across models, configurations, hardware generations, software components, and deployment environments. - Create reliable performance baselines, regression detection, bisect and triage workflows, and clear ownership for failures. - Establish GitOps practices for reproducible configuration, promotion, rollback, auditability, and environment consistency. - Shape monorepo architecture, dependency management, build and test boundaries, change validation, and developer workflows at scale. - Develop scalable orchestration, artifact management, caching, scheduling, observability, and capacity controls for accelerator-backed CI. - Partner with model, compiler, kernel, runtime, firmware, validation, and hardware teams to translate release risks into automated gates. - Improve CI reliability, speed, debuggability, and cost efficiency while maintaining high confidence in production software. You might thrive in this role if: - Have built or operated large-scale CI/CD, developer infrastructure, test automation, or production engineering systems. - Understand modern software delivery practices, including GitOps, release promotion, rollback, reproducibility, and policy-driven automation. - Have experience designing monorepos, build systems, dependency graphs, test selection, or change-impact analysis. - Can design regression and performance-benchmarking systems with stable baselines, useful metrics, and actionable failure diagnosis. - Are proficient in Python, Go, Rust, C++, or another language used to build reliable infrastructure and automation. - Have worked with distributed systems, schedulers, containers, clusters, or heterogeneous compute infrastructure. - Can collaborate with model and systems engineers to turn complex accelerator workloads into repeatable production qualification. - Care deeply about reliability, observability, developer experience, and reducing time from code change to trustworthy signal. To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Business Marketing team helps organizations understand, adopt, and get value from OpenAI’s products. We work across product marketing, content, creative, and web to connect what our technology can do with the needs of the people and businesses using it. About the Role We’re looking for a Senior Web Experience Strategist to shape the customer journey across openai.com . You’ll help audiences ranging from individual developers to large enterprises discover what’s possible, find relevant information, and take the right next step. You’ll think through the full experience: how people arrive, explore products and use cases, learn through content, and move toward getting started or speaking with OpenAI. You’ll shape how navigation, content, and storytelling connect across the site, including deeper pages and transitions into product and sale-led experiences. This is a senior individual contributor role focused on audience needs, product understanding, and experience strategy. You’ll partner with Web, Design, Content, Product Marketing to build, test, and improve these journeys. This role is based in San Francisco and in office three days a week. In this role, you will: - Define audience journeys. Understand visitors’ needs and create paths from discovery and learning through evaluation, adoption, and deployment. - Connect the website experience. Shape navigation, information architecture, and connections across products, use cases, stories, and resources, wherever someone enters the site. - Guide content and storytelling. Identify what visitors need at each stage and partner with Content and Creative to build understanding as people explore deeper. - Connect self-service and human support. Make it easy to explore independently, get started, or reach the right OpenAI team when a conversation would help. - Turn strategy into shipped work. Create journey maps, experience briefs, and rough wireframes. Partner with Web on a long-term roadmap and stay involved through delivery. - Improve journeys over time. Use research, visitor behavior, and experimentation to find gaps and measure whether people can understand their options and take useful next steps. You might thrive in this role if you: - Have 10+ years of experience leading web strategy, digital experience, UX, or product strategy, either in-house at a technology company, relevant agency and/or consultancy. - Have shaped and improved complex websites, preferably for B2B technology companies, serving multiple products and audiences, with a portfolio that explains your decisions and contribution. - Bring strong product judgment and can connect technical capabilities to audience needs, practical use cases, and adoption paths. - Have experience in customer journeys, information architecture, navigation, and content strategy, including how storytelling works across a complete experience. - Understand when self-service helps customers move forward and when a go-to-market conversation adds value. - Can turn ambiguous needs into clear direction, collaborate across disciplines, and use research and experimentation to improve your work. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Product Policy team develops and implements policies that shape how OpenAI’s technology is built and used. We work with teams across the company to turn complex questions about AI’s benefits and risks into practical guidance for responsible research, product development, and deployment. About the Role As Research Lead, Policy Communications, you will build and lead a rigorous research program that helps OpenAI understand how people engage with complex AI policy issues. You will design qualitative and quantitative studies, develop durable research practices, and translate findings into clear recommendations for Policy, Communications, Product, and other partners. Your work will help teams communicate complex topics accurately, responsibly, and in ways that are useful to a broad range of audiences. This role can be based in San Francisco or Remote. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You’ll be responsible for: - Build and manage a mixed-methods research program from initial questions through study design, fieldwork, analysis, reporting, and documentation. Establish high standards for quality, consistency, and responsible research practice. - Design rigorous quantitative research, including surveys and longitudinal studies. Oversee questionnaire design, sampling, weighting, vendor quality, analysis, and clear communication of uncertainty and limitations. - Lead qualitative research, including interviews and focus groups, to understand how people interpret complex policy topics. Use these insights to improve the clarity, accuracy, and usefulness of policy communications. - Turn findings into executive-ready reports with practical recommendations for Policy, Communications, Product, Marketing, Data Science, Legal, Privacy, and other partners. Build reusable research tools, benchmarks, and knowledge that strengthen decision-making over time. We’re looking for someone with: - We’re looking for a senior mixed-methods research leader who combines deep quantitative and qualitative expertise with strong strategic judgment. You should be able to independently turn an ambiguous policy communications question into a rigorous well-scoped research plan, a clear interpretation of the evidence, and practical recommendations that teams can use. - You might thrive in this role if you: - Bring substantial experience leading public-opinion, communications, policy, market, or behavioral research in a complex or fast-moving environment. - Have deep survey-methods expertise, including questionnaire design, sampling, weighting, panel and vendor quality, experimentation, statistical analysis, longitudinal research, and clear treatment of uncertainty. - Design and conduct or oversee strong qualitative research, including recruitment, interviewing or moderation, synthesis, and integration with quantitative findings. - Have experience designing research across varied populations and judging whether a sample can support the conclusions being drawn. - Translate research into clear communications, policy, and product recommendations, and influence senior cross-functional partners when evidence challenges a preferred direction. - Communicate complex methods and findings clearly; manage research vendors, budgets, timelines, privacy, and research ethics; and build durable systems that let organizational learning compound. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Enterprise Marketing team helps the world’s largest organizations understand, adopt, and scale AI responsibly. We partner closely with Sales, Solutions, Product Marketing, Customer Success, Events, and executive leadership to create programs that accelerate strategic customer growth and strengthen OpenAI’s position as the leader in enterprise AI. Within Enterprise Marketing, the Field Marketing team is responsible for translating business priorities into high-impact customer engagement motions across industries, regions, and strategic accounts. We build and run programs that create pipeline, accelerate opportunities, deepen executive relationships, and bring OpenAI’s latest innovations directly to enterprise decision-makers. About the Role As an Enterprise Field Marketer, you will be a growth partner to Enterprise Sales, owning field marketing programs that create pipeline, accelerate strategic opportunities, and deepen relationships with priority enterprise accounts. You will own the full program lifecycle: translating sales priorities into field plans, identifying the right accounts and moments, executing high-quality customer programs, driving follow-up with sellers, and measuring business impact. This is a hands-on role for someone who can move from territory strategy to tactical execution quickly, with strong commercial judgment and high accountability for outcomes. This role is based in San Francisco, CA or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Travel is expected for customer events, executive programs, industry conferences, and internal planning moments. In this role, you will: - Build and execute field marketing plans aligned to priority seller groups, strategic accounts, industries, and regions. - Partner closely with Sales leadership on account prioritization, territory planning, outreach strategy, pipeline goals, and follow-through. - Own the full lifecycle of field programs, from strategy and planning through execution, seller enablement, follow-up, and measurement. - Run high-impact customer programs including executive dinners, roundtables, forums, workshops, industry moments, roadshows, and third-party conference activations. - Turn marquee moments into measurable pipeline opportunities with clear target accounts, success metrics, seller ownership, and post-event conversion plans. - Collaborate with Product Marketing, Events, Comms, Marketing Operations, Solutions, Customer Success, Partnerships, and executive stakeholders to deliver compelling customer experiences. - Track performance, communicate business impact, and build repeatable playbooks that help field marketing scale across enterprise segments. You might thrive in this role if you: - Have 8+ years of experience in enterprise field marketing, ABM, regional marketing, sales enablement, or related B2B growth roles supporting complex sales motions. - Have a track record of creating measurable pipeline impact through field programs, executive engagement, account-based programs, or industry marketing. - Understand enterprise buying cycles, pipeline creation, stage progression, and how field marketing can influence seller productivity. - Have partnered closely with enterprise sellers and sales leadership on territory planning, account prioritization, QBRs, pipeline reviews, and follow-up. - Can operate across strategy and execution: you can shape the plan, manage stakeholders, and personally drive the details. - Are highly organized, commercially minded, resourceful, and comfortable making progress when inputs are incomplete. - Communicate clearly and can influence senior stakeholders across Sales, Marketing, Product, and customer-facing teams. - Are energized by AI and excited to help enterprises turn new technology into measurable business value. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Our strategic customers are increasingly running multiple deployment workstreams at once across areas such as Frontier, workforce intelligence, software engineering, cybersecurity, AI infrastructure, and AI distribution. The Delivery Lead is deployed selectively when a strategic customer has multiple materially interdependent delivery workstreams and no single workstream owner can resolve the dependencies between them. The Account Director (AD) continues to own account strategy, executive relationships, commercial outcomes, and use-case prioritization; technical delivery owners own solution design and execution within each workstream. The Delivery Lead owns the cross-workstream delivery contract—the integrated critical path, shared dependencies, program-level launch gates, resource conflicts, and time-bound escalation—and has delegated authority to drive those decisions. This is a senior delivery leadership role for someone who can make program-level tradeoffs, turn cross-workstream ambiguity into decisions, and protect the integrated critical path without absorbing the AD’s or technical delivery owners’ accountability. It is not a general account-advisory or coordination role. About the Role The Account Director (AD) owns account strategy, executive relationships, the commercial plan, use-case selection and prioritization, and the customer-outcome narrative. Technical delivery owners own solution design and execution within individual workstreams. The Delivery Lead is assigned only when multiple workstreams have material dependencies and owns the program-level critical path, cross-workstream sequencing, integrated launch gates, resource-contention decisions, and delivery-risk escalation. Within the agreed scope, the Delivery Lead has delegated authority to require a decision, set program milestones, re-sequence dependent work, and call a readiness hold. Changes to customer priority, use-case scope, or commercial commitments return to the AD; technical decisions remain with the technical delivery owner. The Delivery Lead does not create a second customer success plan, own individual use cases, manage technical resources day to day, or sit between the customer and the teams doing the work. Success is measured by the time required to resolve cross-workstream blockers, schedule predictability, integrated launch readiness, and clean handoffs—not by the number of meetings, status artifacts, or resources coordinated. The Delivery Lead stands down or hands off program-level governance once cross-workstream dependencies no longer require a dedicated owner. In this role, you will: - Own the cross-workstream delivery contract for designated multi-workstream programs, including the integrated critical path, shared dependencies, program-level commitments, decision owners, and launch gates. - Set the integrated critical path and program milestones, while leaving solution design and workstream execution with the relevant technical delivery owners. - Secure named decision owners and time-bound resolution for cross-workstream blockers before they become executive surprises. - Drive cross-workstream sequencing and capacity tradeoffs within the agreed scope; return changes to customer priority, use-case scope, or commercial commitments to the Account Director, and technical decisions to the relevant technical owner. - Run one program-level decision and dependency cadence that consumes, rather than duplicates, account and individual workstream cadences. - Resolve cross-workstream resource conflicts with functional leaders; staffing and day-to-day direction within each workstream remain with the relevant functional or technical owner. - Translate the customer priorities and outcomes agreed by the Account Director into program-level acceptance criteria, and provide delivery evidence back to the account team. - Define and enforce integrated launch and handoff gates, including the authority to call a readiness hold when cross-workstream criteria are not met. - Provide leadership with a forward-looking view of program health, material risks, decisions required, and the integrated path to production and scale. You might thrive in this role if you have: - Experience leading complex enterprise customer programs, transformation initiatives, or large-scale technology deployments. - Strong technical aptitude and the ability to understand AI/ML systems, APIs, integrations, enterprise architecture, security dependencies, and deployment-readiness risks. - Demonstrated ability to translate customer and business outcomes into actionable execution plans with clear milestones, owners, dependencies, and success measures. - Strong judgment under ambiguity and a track record of identifying risk early, separating signal from noise, and driving clear decisions. - Ability to exercise delegated program-level authority while working across teams outside the reporting line, with clear judgment about what belongs to the account owner, the Delivery Lead, and the technical delivery owner. - Excellent cross-functional communication skills, with the ability to operate effectively with executives, technical teams, customer operators, and functional partners. - Strong operational discipline and experience building scalable cadences, artifacts, and mechanisms that improve execution. - Commercial and customer-value orientation, with an ability to connect delivery execution to measurable outcomes and account health. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About The Role Own the end-to-end data-center hardware quality and reliability loop for OpenAI’s 3P infrastructure and 1P current and next-gen platforms. Turn field failures into quantified risk, fast containment, verified root cause, improved MQE/NPI and manufacturing-test coverage, accurate spares forecasts, and upstream changes that prevent recurrence. The first hire must combine practical hardware/system understanding, reliability engineering, data fluency, and cross-functional technical leadership at data-center scale. Key Responsibilities • Build and govern the field-quality data model across telemetry, tickets, RMA/repair, FA, firmware, configuration, supplier, and manufacturing genealogy. • Define AFR, ASR, DPPM, MTBF/MTTR, repeat-repair, NTF, repair-cycle-time, and forecast-versus-actual metrics with explicit denominators and uncertainty. • Provide fleet-level macro views and unit/FRU/cohort-level micro views; detect shifts and bound affected populations. • Lead systemic field-failure triage, containment, failure analysis, 8D/CAPA, risk assessment, corrective-action verification, and recurrence monitoring. • Develop cohort, life-data, reliability-growth, and spare-demand projections by product, FRU, supplier, configuration, geography, and age. • Partner with MQE and NPI to convert field mechanisms into manufacturing-test coverage, screening/stress profiles, diagnostics, control plans, DFR/DFS requirements, FMEA/FTA, mission profiles, FRU strategy, and qualification gates. • Close the loop by verifying whether upstream changes reduce field recurrence. • Define supplier/CM FA standards, field-data contracts, scorecards, escalation paths, and closure evidence. • Provide serviceability, TCO, and spares inputs without owning inventory execution or procurement. • Create concise executive decision packages: population at risk, exposure, confidence, options, cost/risk, and recommendation. • Run the cross-functional reliability council and, as the team grows, mentor the 1P and 3P Field Quality Engineers. Qualifications • BS in electrical, mechanical, computer, materials, reliability engineering, physics, or equivalent experience; MS preferred. • 8+ years in hardware quality/reliability, server/rack systems, or mission-critical infrastructure; 3+ years owning field-failure, RMA, or CAPA outcomes. • Solid working understanding of hardware and system architecture across board, tray, rack, firmware, telemetry, manufacturing test, and fleet behavior; deep expertise in every subsystem is not required. • Reliability statistics: censored life data, Weibull/Poisson/binomial methods, confidence bounds, MTBF/MTTR, and reliability growth. • Hands-on FMEA/FTA, accelerated or reliability-demonstration testing, 8D/CAPA, FA, and corrective-action verification. • Working proficiency with SQL and Python/R or equivalent analytics tools. • Ability to influence design, validation, operations, suppliers/CMs, and senior leaders without direct authority. Preferred Skills • GPU/AI server platforms, liquid cooling, high-power delivery, high-speed networking, rack integration, or data-center operations. • Design for serviceability: FRU boundaries, diagnostics, repair workflows, tooling/access, and spares policy. • Qualification-to-field correlation and mission-profile development. • ODM/CM/supplier experience: FA quality, audit, QBR, and corrective-action governance. • Linux/BMC/IPMI/Redfish logs and fleet telemetry. • Leadership of a cross-generation reliability program or launch-readiness gate. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. As part of the OpenAI for Government team you will work across the U.S. national security and cyber ecosystem, helping to accelerate adoption through hands-on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. You will partner with government organizations to identify high-impact opportunities, translate complex cyber mission challenges into AI-enabled solutions, and drive secure deployments that help cyber professionals move faster and operate more effectively. If you're passionate about responsibly deploying frontier AI to uplift public institutions, strengthen cyber resilience, and transform how the government serves the American people, we want you on our team. About the Role The Strategic Delivery Lead (Cyber) will identify and deliver on some of OpenAI’s most complex and high-impact deployments for the U.S. national security and cyber enterprise. In this role, you will work closely with our national security partners and cyber mission owners to make their hardest problems solvable on the OpenAI Platform API and ChatGPT Enterprise. The role is highly cross-functional and customer-facing: You’ll partner with Research, Engineering, Go-to-Market, Forward Deployed Engineers, Solutions Architects, security teams, and external stakeholders to align on scope, unblock delivery, and communicate progress at every level, from technical teams to C-suite. You will own and drive execution of technical delivery workstreams led by internal teams (Forward Deployed Engineers, Researchers, Solutions Architects), ensuring clear problem-framing, crisp milestone definitions, proactive risk identification, rapid issue resolution, and effective translation between business objectives and cyber mission requirements and technical solutions, while consistently communicating clear progress and demonstrating tangible value to national security customers. Accountability for contractual milestones and acceptance criteria sits with you. This is a high-trust, high-autonomy role. Success requires deep program management expertise, executive presence, experience operating in cyber or national security environments, and a passion for making novel technology deliver real-world value. In this role, you will: - Forge and manage strategic partnerships with key national security and cyber mission users to identify and deliver on the most impactful AI and AGI use cases. - Serve as the accountable lead for delivering high-impact national security and cyber-focused engagements tied to defined contractual milestones. - Act as a key translator between technical teams and business stakeholders, clearly articulating technical progress, risks, requirements, and dependencies in language accessible to both senior executives and technical practitioners. - Work with government, defense, industry partners, and academia to identify key concepts for national security AI use including cyber defense, threat intelligence, security operations, incident response, and vulnerability management workflows and then translate them into actionable delivery plans that align technical feasibility with national security impact. - Partner deeply with technical teams (FDEs, SAs, Research) to frame complex business and technical problems into actionable, scoped projects, serving as a strategic sounding board and thought leader to guide technical direction, anticipate blockers, and align teams proactively. - Establish best practices around milestone tracking, internal coordination, and delivery operations at scale. - Build internal consensus across teams with competing priorities, secure commitments from stakeholders you do not manage, and drive complex projects to completion with limited dedicated resources - Lead regular progress reviews with national security and cyber stakeholders, ensuring transparency and confidence in delivery. - Identify delivery risks early and work cross-functionally to mitigate blockers and maintain program velocity. - Navigate ambiguity and evolving requirements with composure, helping internal and external teams stay aligned. - Help shape the future of how OpenAI engages with national security and cyber customers through milestone-based delivery programs. You’ll thrive in this role if you: - Have 10+ years of experience in cybersecurity, national security consulting, delivery leadership, or senior program management roles, driving complex technical initiatives across cross-functional teams to deliver results for national security missions. - Active U.S. Government TS/SCI clearance, with a strong preference for an active Counterintelligence or Full Scope Polygraph - Are willing to travel up to 50% and work on-site with national security and cyber customers to build strong relationships and deeply understand their needs. - Have experience leading organizational transformation initiatives (AI, digital, or business transformation) directly with national security departments or agencies. - Have led complex national security or cyber-focused programs in enterprise SaaS, AI/ML, consulting, cybersecurity, or transformation environments. - Have a proven track record influencing and shaping customer decision-making at executive/board level and the ability to drive clarity, accountability, and alignment at senior levels. - Demonstrated experience delivering outcomes in lean, fast-moving environments by influencing without authority, making thoughtful tradeoffs, and mobilizing cross-functional teams around the highest-priority work. - Strong track record of execution in delivering ambitious goals on complex cross-functional projects. - Prior experience managing large scale AI/ML or enterprise API-based deployments. - Are passionate about how AI and AGI can enhance the national security mission and strengthen cyber capabilities. - Thrive in extremely ambiguous, fast-moving environments and can create clarity and momentum where none yet exists. - See yourself as a bridge between frontier AI research and cyber mission impact, and are motivated by enabling that connection. - Care about mission impact and want to help national security customers use AI responsibly and effectively. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About this Team At OpenAI, we’re here to do something extraordinary: build safe AGI that benefits everyone. That mission demands people who are not just brilliant but also deeply aligned with our values. Our Recruiting team is the gateway—connecting exceptional humans to meaningful, high-impact work. We’re a close-knit, mission-driven crew that takes pride in thoughtful, relationship-first hiring. We partner deeply with teams across OpenAI to find, engage, and support the people who will shape the future of AI. About this Role We are looking for an experienced Recruiter specializing in G &A functions to join our team. This role involves leading full-cycle recruitment efforts, from initial role definition to offer acceptance, focusing on building robust teams across various teams. Reporting to ourGlobal Head of Business Recruiting , you will collaborate closely with hiring managers and global recruitment colleagues to ensure a seamless and effective hiring process. In this role, you will: - Manage full-cycle recruitment for G&A roles, including identifying talent needs, managing the recruitment process, and negotiating offers. - Work directly with business leaders to understand departmental objectives and develop proactive hiring strategies that align with organizational goals. - Ensure an outstanding candidate experience by representing OpenAI professionally and upholding our commitment to diversity and inclusion in all hiring practices. - Collaborate with internal teams such as HR, Legal, and Compensation to ensure compliance and operational excellence throughout the recruitment lifecycle. - Utilize advanced sourcing strategies and tools to attract and engage top-tier candidates, with a focus on enhancing diversity within our teams. - Provide expert advice and support to hiring managers on best practices in interviewing, candidate evaluation, and employment branding. You might thrive in this role if you have: - 5+ years of full-cycle recruiting experience, particularly within in-house environments at high-growth companies. - A strong track record of hiring for G&A roles. - Excellent communication skills and the ability to engage effectively with diverse teams and stakeholders across cultures. - A high level of adaptability in fast-paced, evolving environments—balancing strategic vision with hands-on execution. - A continuous improvement mindset and the ability to evolve processes to meet global hiring needs. - Proficiency with ATS and sourcing platforms such as Ashby, LinkedIn Recruiter, and other modern recruitment tools. Workplace & Location This role can be based in our San Francisco or New York City office. We are also considering applications to work remotely from within the U.S. If you're remote, we ask that you're open to occasional visits to our HQ when it makes sense for your role. When applying, let us know which location(s) work for you. If you're joining us in person, we offer relocation support and follow a hybrid schedule: three days a week in the office, with the option to work from home on Thursdays and Fridays. Our offices are set up for focus and connection—with adjustable desks, phone booths, conference rooms, stocked kitchens, and cozy spots to unwind or catch up with teammates. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI across defense, intelligence, federal civilian, state and local, and international public-sector missions. We help public servants use frontier AI in ways that are effective, trusted, and grounded in real-world requirements for safety, reliability, security, compliance, and accountability. Government Trusted Access programs help eligible public-sector organizations and practitioners use advanced capabilities for approved, high-value work in sensitive domains. These programs bring together OpenAI for Government, Product Policy, Legal, Security, International, Research, User Operations, Technical Success, Global Affairs, and domain experts. Each program has distinct eligibility criteria, safeguards, and decision owners; our job is to make the overall government experience coherent and executable. About the Role We are seeking a Program Manager to coordinate OpenAI’s Government Trusted Access portfolio across high-trust domains, such as cyber and bio. You will build and run the operating mechanisms that move government participants from initial interest through review, onboarding, activation, ongoing support, and program improvement. The right person is a highly organized, low-ego operator who can move between strategy and detail. You are comfortable working across technical, policy, legal, safety, security, customer, and operational teams; you build durable systems without adding unnecessary process; and you communicate clearly when facts, ownership, or requirements are still evolving. This role is based in Washington, DC. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Coordinate government participation across domain-specific Trusted Access programs, including cyber and biology, while helping stand up future programs as the portfolio evolves. - Own the end-to-end program operating rhythm across intake, qualification, review, approval, onboarding, activation, ongoing support, renewal, and offboarding. - Maintain a clear portfolio view of applicants and participating organizations, access levels, requirements, owners, dependencies, commitments, risks, and decisions needed. - Build practical program mechanisms such as roadmaps, ownership maps, decision logs, risk registers, service standards, operating reviews, dashboards, and executive updates. - Coordinate cross-functional reviews across OpenAI for Government, Safety, Product Policy, Legal, Security, Product, Research, User Operations, Technical Success, Global Affairs, and domain experts. - Preserve clear decision boundaries: ensure the right domain owner makes eligibility, policy, safety, security, and access decisions while keeping the broader process moving. - Identify stalled reviews, broken handoffs, unclear ownership, capacity constraints, and recurring operational gaps; bring the right context, options, and recommendation to resolve them. - Partner with government-facing teams to set accurate expectations, coordinate participant communications, and ensure commitments are tracked through completion. - Define and monitor program health through measures such as review time, backlog age, onboarding completion, activation, support demand, participant outcomes, and operational risk. - Turn manual and one-off work into scalable workflows, documentation, training, automation, and tooling while retaining appropriate human judgment for sensitive decisions. - Capture lessons across domains and translate them into reusable operating patterns without flattening meaningful differences between programs. You might thrive in this role if you: - Have 5–10 years of experience in program management, strategy and operations, product operations, trust and safety, risk operations, support operations, government technology, implementation, or a related field. - Have led complex, cross-functional programs from an ambiguous problem statement through launch and steady-state operation. - Can build trust and drive alignment without direct authority while keeping ownership, accountability, and escalation paths clear. - Can translate technical, policy, legal, safety, security, and customer requirements into practical workflows and decision structures. - Are analytically fluent and comfortable using operational data, dashboards, case-management systems, and lightweight automation to identify bottlenecks and improve program health. - Communicate clearly and directly with technical teams, operators, government stakeholders, and executives, especially when evidence is incomplete or tradeoffs are sensitive. - Learn unfamiliar domains quickly, ask strong questions, and know when to bring in specialists rather than overstate your own expertise. - Operate calmly in a fast-moving environment, exercise sound judgment with sensitive information, and follow through reliably on details and commitments. - Experience supporting government, public-sector, national-security, regulated, or other security-conscious organizations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday) You’ll be responsible for: - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance. - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Polished enterprise communication and are calm with high-stakes customers during live incident calls - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Applied AI Engineering (AIE) team helps customers around the world build and deploy AI solutions that deliver measurable business value. We combine technical expertise and hands-on engineering to identify high-impact use cases, develop and evaluate solutions, and guide customers from experimentation to production—bringing deployment insights back to OpenAI’s product and research teams. About the Role We are seeking a Technical Program Manager to lead the planning, execution, and ongoing operations of programs across OpenAI’s global Applied AI Engineering team. You will turn customer, field, and leadership priorities into actionable programs spanning regions and customer segments, managing milestones, dependencies, risks, and delivery in collaboration with AIE, Sales, Product, and partner teams. Alongside execution, you will own and improve AIE’s internal operating mechanisms and tooling, and work with leadership to resolve adoption and delivery bottlenecks. This role combines hands-on program ownership with the opportunity to inform AIE priorities and industry strategy, improve how the team operates, and scale successful approaches globally. This role is based in San Francisco, California in the United States. In This Role, You Will - Own end-to-end delivery and operations for a prioritized portfolio of global AIE initiatives, including project plans, milestones, dependencies, risks, regional rollout, leadership updates, and performance tracking. - Co-own industry strategy with AIE and GTM leaders across regions: synthesize customer and field feedback, identify recurring workflows and adoption barriers, and prioritize use cases and investments. - Partner with AIEs across regions and customer segments to identify recurring adoption, delivery, and operational bottlenecks and root causes; work with leadership to prioritize actions, align resources, and drive resolution. - Lead the design of reusable technical industry workshops—including agendas, demos, materials, and actionable next steps—that regional teams can adapt, with delivery led by AIE and other technical teams. - Work with hyperscaler and ecosystem partners to jointly develop industry use cases and coordinate technical readiness, launches, and go-to-market execution. - Own the roadmap, quality, and lifecycle of API and industry demos, technical blueprints, and field enablement playbooks, partnering with technical teams to keep assets current, reusable across regions and customer segments, and aligned with customer needs and product capabilities. - Design and run field-wide technical campaigns in collaboration with AIE, Sales, Product, and partner teams, tailoring regional execution to move customers from discovery and evaluation toward adoption. - Own and improve AIE’s internal operating mechanisms and tooling—including intake, prioritization, operating reviews, and reporting. Establish feedback loops, shared success metrics, and dashboards for delivery, field and customer adoption, API usage, and business impact across regions; use automation and insights to improve team effectiveness and inform AIE, industry, and product priorities. You Might Thrive in This Role If You - Bring at least 10+ years of technology-industry experience, with a track record in technical program management, technical strategy, technical GTM, industry programs, or technology consulting. Experience at hyperscalers, independent software vendors (ISVs), or consulting firms is preferred. - Have driven technical sales motions and field-wide campaigns with measurable customer adoption or business results. - Bring strong technical fluency in AI, APIs, cloud platforms, and enterprise deployment tradeoffs, with experience scoping use cases and shaping technical demos, prototypes, workshops, or reference implementations with engineers. - Can turn customer and field signals into a clear industry point of view, distinguish repeatable needs from one-off requests, and prioritize investments. - Have experience partnering with hyperscalers or technology ecosystems on joint solutions, technical enablement, or go-to-market programs. - Have built and managed internal workflows or tooling that teams use day to day. Use automation and AI-powered business intelligence (BI) tools to reduce manual work, build dashboards, define success metrics, and turn adoption and program-performance data into decisions. - Have led large-scale global initiatives from initial design through multi-region rollout and ongoing operations, balancing shared standards with local needs. You navigate ambiguity, influence without formal authority, and communicate clearly with technical, field, partner, and executive audiences across regions and functions. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About The Team The Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs. About The Role We're looking to advance how OpenAI builds and understands pretraining data at scale. You'll treat data quality and curation as core research problems: developing new methods to select, combine, and transform data; creating datasets that improve model capabilities; and designing rigorous experiments to understand how data choices and interventions affect model learning and downstream behavior. You'll work closely with frontier models and web-scale data to build evidence for which approaches work and why, then translate successful research into scalable data processing pipelines We Expect You To - Have a strong track record of new or improved ML ideas, through publications, projects, or applied research. - Own and drive a research agenda, from choosing the right problems to carrying long-running work through to impact. - Be excited by OpenAI’s empirical, collaborative approach to research. Nice To Have - Thoughtfulness about AI’s impact, including privacy, provenance, and data quality. - Experience building high-performance deep learning or large-scale data processing systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our times. The Recruiting team is at the heart of this mission, tasked with identifying and hiring exceptional individuals who align with OpenAI's values and cultural ambitions. Our approach to recruitment aims to set the standard for excellence and innovation in the field, connecting outstanding candidates with opportunities to impact the future of AI. About the Role Our team is growing to help OpenAI build the next phase of highly capable intelligent computer systems. We’re looking for a highly experienced Recruiter who advises hiring managers and partners closely with senior leaders across the organization. You're driven to work on high-value talent initiatives and are close to the industry’s most sought-after talent. You’ll work with our existing team members—including technical recruiters, coordinators, sourcers, and cross-functional partners—to drive key hires across engineering, AI, and technical domains. In this role, you will: - Independently manage stakeholder expectations for top-of-funnel initiatives across the business - Partner with executives and hiring managers to deeply understand current and future hiring needs - Design and execute strategic sourcing plans to map talent and drive top-of-funnel activity - Own the candidate experience from first engagement through loop interview stage, delivering exceptional service and fast turnaround - Act as a thought partner to hiring teams, offering talent market insights, funnel data, and best practices - Source technical talent through creative outreach, events, and passive campaigns - Build and maintain nurturing campaigns and brand-forward recruitment marketing efforts You might thrive in this role if you have: - 8+ years of progressive recruiting experience in high-growth, premier tech environments - Proven success hiring in niche and competitive technical talent markets - Strong interpersonal skills and the ability to build trust with senior stakeholders - Clear, compelling written and verbal communication skills - Comfort navigating ambiguity and shifting priorities in a fast-paced environment About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Wireless Regulatory Engineer – SAR About the Team The Consumer Devices team at OpenAI builds products that bring advanced AI capabilities into thoughtfully designed consumer experiences. We work across hardware, software, design, and research to develop reliable products from early exploration through production. About the Role We’re looking for a Wireless Regulatory Engineer to support RF exposure compliance for consumer hardware. You’ll work closely with RF, antenna, hardware, software, and regulatory teams throughout the product development lifecycle, helping ensure products meet applicable requirements while maintaining a high bar for performance and user experience. This role is based in Mountain View, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: - Develop and execute RF exposure test and validation strategies for consumer wireless products. - Partner with engineering teams to evaluate product designs and identify potential compliance risks throughout development. - Perform and analyze RF exposure measurements and communicate findings clearly to cross-functional teams. - Support product development from early prototypes through validation, certification, and production. - Coordinate testing with external laboratories and review results and supporting documentation. - Translate applicable regulatory requirements into practical engineering guidance. - Partner with RF and antenna teams to balance regulatory requirements with product performance. - Develop tools and workflows that improve testing efficiency, consistency, and data analysis. - Investigate issues, identify root causes, and work with engineering teams to develop effective solutions. - Support global regulatory certification activities for wireless consumer products. You might thrive in this role if you: - Have a Master’s degree or equivalent experience in Electrical Engineering, Computer Engineering, RF Engineering, or a related technical field. - Bring deep experience with SAR, RF exposure, or wireless regulatory testing. - Have a strong understanding of RF fundamentals, measurement techniques, and wireless systems. - Have experience translating regulatory requirements into engineering and product decisions. - Are comfortable performing hands-on testing, analyzing complex measurement data, and troubleshooting hardware systems. - Have experience working with external test laboratories and supporting product certification. - Collaborate effectively across RF, antenna, hardware, software, manufacturing, and operations teams. - Are comfortable working in fast-moving, ambiguous product development environments. Minimum Qualifications - Experience in SAR, RF exposure, wireless regulatory engineering, or a closely related field. - Experience supporting consumer hardware from prototype through mass production. - Experience with wireless products incorporating multiple radios and connectivity technologies. Preferred Qualifications - Experience developing test automation or data-analysis tools. - Experience supporting regulatory approvals across multiple global markets. - Experience working on products that integrate hardware, firmware, and software. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents. - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation. - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers. - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through. - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners. - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams. - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes. - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates. - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations. - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed. - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure. - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments. - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation. - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally. You might thrive in this role if you: - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues. - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations. - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses. - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through. - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable. - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving. - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries. - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring. - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done. - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed. - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English , and the interview process will include conversations in both languages. In this role, you will: - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents. - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation. - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers. - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through. - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners. - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams. - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes. - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates. - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations. - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed. - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure. - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments. - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation. - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally. You might thrive in this role if you: - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues. - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations. - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses. - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through. - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable. - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving. - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries. - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring. - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done. - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed. - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English , and the interview process will be conducted in English. In this role, you will: - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents. - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation. - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers. - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through. - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners. - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams. - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes. - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates. - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations. - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed. - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure. - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments. - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation. - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally. You might thrive in this role if you: - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues. - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations. - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses. - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through. - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable. - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving. - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries. - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring. - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done. - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed. - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements. In this role, you will: - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents. - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation. - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers. - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through. - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners. - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams. - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes. - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates. - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations. - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed. - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure. - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments. - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation. - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally. You might thrive in this role if you: - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues. - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations. - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses. - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through. - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable. - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving. - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries. - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring. - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done. - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed. - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team Special Situations builds and grows new businesses, capabilities, and first-of-kind or highly strategic partnerships for OpenAI. We take on opportunities with meaningful upside where the offering, commercial model, partnership structure, or delivery approach still needs to be developed. We bring together commercial judgment, operating experience, and industry expertise to turn these opportunities into results. Our work spans first engagements, expansion into new markets, and longer-term businesses and partnerships that we help build and scale. About the role We’re hiring a Deal Lead to develop and execute some of OpenAI’s most consequential commercial opportunities. You’ll identify where our capabilities can create meaningful value, shape what we offer and how we bring it to market, structure and negotiate partnerships, and drive the work from an initial thesis through launch and growth. You’ll work closely with Product, Research, GTM, Finance, Legal, and delivery teams to connect customer needs, technical capabilities, and viable economics. This is a hands-on role: you’ll drive the commercial strategy and execution. In this role, you will: - Identify and develop high-value opportunities across industries, markets, and emerging capabilities, translating customer needs into concrete AI use cases and commercial opportunities. - Shape new offerings and business models: define who we serve, what we offer, how we price it, and how we bring it to market. - Originate and grow customer and partner relationships, building executive alignment around the opportunity, desired outcomes, and path forward. - Work with FDEs, researchers, Product, and GTM teams to prioritize use cases and define scope, success criteria, resourcing, and a viable delivery approach. - Structure and negotiate complex partnerships, including revenue sharing, royalties, outcome-based pricing, and other non-standard commercial arrangements. - Drive executive-level decisions on strategy, economics, resourcing, and risk, keeping internal teams and external partners aligned as the work evolves. - Drive commercial outcomes beyond signature, including launch, adoption, revenue, viable economics, and expansion. - Build on early successes to develop repeatable offerings and partnerships, continuing to lead strategic relationships or establishing clear ownership as they scale. You may thrive in this role if you: - Have significant experience in business development, partnerships, corporate development, private equity, or founding roles where you personally led complex commercial opportunities from concept through execution. - Have originated, structured, and closed significant deals—and stayed accountable for what happened after signing. - Can turn an ambiguous opportunity into a clear commercial thesis, prioritized use cases, viable economics, and an executable plan. - Bring strong commercial and financial judgment, including experience designing pricing, evaluating business models, and negotiating terms that align incentives. - Learn unfamiliar industries quickly and bring relevant domain expertise, with an understanding of how sophisticated customers buy, partner, and deploy technology. - Work effectively with FDEs, researchers, engineers, and product teams to connect technical capabilities with customer value and realistic delivery commitments. - Build executive alignment across organizations, communicating opportunities, risks, and tradeoffs clearly and driving decisions when priorities differ. - Are equally comfortable shaping strategy and doing the hands-on work: customer discovery, financial modeling, proposals, negotiations, and resolving execution blockers. - Create structure and accountability across cross-functional teams without relying on formal authority. - Exercise sound judgment under uncertainty, adapting as evidence changes and recognizing when to invest more, change course, or walk away. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Global Security Operations Center (GSOC) protects the safety of our people, workspaces, and global operations. We operate 24/7 in a fast-paced, high-growth environment, providing incident response, threat monitoring, situational awareness, and support to teams across the organization. Our mission is to enable OpenAI employees to do their most important work securely and with confidence, wherever they are in the world. About the Role We are looking for a GSOC Operator to join our Global Security Operations Center team. In this role, you will monitor security systems, identify and respond to incidents, and provide real-time support to employees and partners around the world. You will be responsible for maintaining situational awareness, coordinating emergency communications, and ensuring accurate documentation and escalation across all security events. This role is based in our San Francisco office. GSOC operates 24/7, and shift coverage—including nights, weekends, and holidays—will be required. In this role, you will - Monitor and manage access control, video surveillance, alarms, and other security technologies. - Communicate with internal partners using Slack, Jira, and other collaboration tools. - Identify, assess, and respond to security alerts and incidents; escalate appropriately. - Support emergency notifications and mass communication systems during critical situations. - Provide global travel monitoring and situational awareness to help keep employees safe. - Maintain detailed logs, reports, and documentation of all security events and responses. - Follow established procedures and contribute to continuous improvement of playbooks and workflows. - Deliver excellent service and support to employees, visitors, vendors, and partner teams. - Participate in routine training, drills, and skill development to maintain readiness. You may be a fit for this role if you have - 5+ years of experience in GSOC, corporate security, or protective operations, or a bachelor’s degree in a relevant field. - Military, law enforcement, or emergency operations center experience may substitute for traditional GSOC experience. - Hands-on experience with access control and VMS platforms (e.g., Genetec). - Proficiency with Slack, Jira, Google Workspace, and incident documentation workflows. - Familiarity with travel risk monitoring tools (e.g., International SOS) is a plus. - Experience with emergency mass notification systems and/or AI-enabled security tools is helpful. - Strong verbal and written communication skills and the ability to stay composed under pressure. - A customer-focused mindset, with the ability to learn, adapt, and follow protocols with precision. - A collaborative, resilient, and team-oriented approach. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers within the Spanish market. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. - Own and achieve a defined revenue target within an assigned territory or vertical. - Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. - Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. - Structure and negotiate complex commercial agreements. - Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. - Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. - Partner with Customer Success Managers to ensure seamless post-sale transitions and coordinated expansion strategies. - Maintain rigorous pipeline management and accurate revenue forecasting. You might thrive in this role if you: - Have 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles. - Have 3+ years of experience as proven advisor influencing executives and clients. - Fluent in Spanish & English language. - Have experience owning revenue targets and closing complex deals. - Can build structured business cases and influencing senior stakeholders (internally and externally). - Have strong verbal and written communication skills. - Can operate in ambiguous, fast-changing environments. - Understand the client’s business and priorities to define success metrics and align on partnership goals. - Translate analytical insights into compelling commercial narratives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in the UAE. We use a hybrid work model of 3 days in the office per week. In this role, you'll: - Manage approximately a dozen key accounts, developing and executing strategies for a comprehensive account plan - Lead our enterprise prospects’ journeys from consideration to successful deployment - Partner with solutions and research engineering to build and execute complex customer programs and projects - Own a consumption revenue target - Manage consumption revenue forecasts - Analyse key account metrics to create reports and provide insights to internal and external stakeholders - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering - Support the recruitment and onboarding of other teammates - Support the development of company culture We're seeking someone with experience including: - 5-7+ years selling platform-as-a-service and/or software-as-a-service in the UAE - Achieving revenue targets >$1M per year for more than 3 years - Designing and executing complex deal strategies - Supporting the growth of fast-growing, high-performance companies - Working directly with c-level executives - Communicating technical concepts to customers and internal stakeholders - Leading high-visibility customer events (CAB, conferences, product launches, etc.) - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organisation. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G’s International Public Sector team, you will help public institutions in the UK, Middle East (ME) and Latin America (LATAM) translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a Global Account Director (GAD) to lead OpenAI’s public-sector work across the UK, ME and LATAM. You will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, executive presence, local fluency, and the ability to move between strategy, discovery, capture, procurement, delivery governance, and relationship management without day-to-day direction. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will - Own a focused portfolio of UK, ME and LATAM public-sector accounts. - Build and execute comprehensive account plans that map mission priorities, stakeholders, procurement paths, partners, use cases, risks, and long-term expansion opportunities. - Drive complex opportunities through the full sales cycle, from pipeline generation, discovery, qualification, capture, and commercial strategy through negotiation, closure, adoption, and expansion. - Lead public-sector customers through their AI adoption journey, helping them identify responsible, high-impact use cases and connect mission outcomes to OpenAI’s capabilities and limitations. - Translate between government leaders, end users, technical teams, policy and security stakeholders, and internal product and engineering partners, clearly communicating requirements, progress, risks, and dependencies. - Serve as the accountable customer lead for engagements tied to clear outcomes, customer milestones, adoption measures, and commercial commitments, coordinating closely with technical specialists. - Work closely with the Partnerships team, global and regional system integrators, cloud and technology providers, local delivery partners, resellers, and strategic international partners to shape joint pursuits, deployment models, and purchasing paths. - Develop capture strategies, competitive positioning, win themes, teaming decisions, and proposal narratives that reflect UK, ME and LATAM market conditions. - Navigate public-sector procurement, tendering, security, data-residency, compliance, and sovereignty requirements, bringing Legal, Security, Policy, Global Affairs, Finance, and other partners into opportunities early. - Build trusted relationships with senior government executives and decision-makers, while staying close to operational users and technical stakeholders whose workflows determine successful adoption. - Maintain accurate pipeline, forecasting, account records, customer follow-up, and executive reporting, with disciplined follow-through across markets and time zones. - Monitor the government, technology, procurement, partner, and competitive landscape across UK, ME and LATAM markets, surfacing insights that inform product roadmaps and go-to-market strategy. - Represent OpenAI at government, partner, and industry forums, strengthening networks and identifying opportunities that advance responsible public-sector adoption of AI. We’re seeking someone with experience including - 10+ years in government, diplomacy, national security, international development, multilateral institutions, public-sector technology sales, business development, consulting, transformation, systems integration, or a closely related field, with meaningful ownership of complex customer outcomes. - Direct experience in government, diplomacy, national security, foreign affairs, or international organisations, or very significant experience working with those customers in sensitive, regulated, or high-consequence environments. - Material experience operating credibly in sensitive or national-security-adjacent settings; an active or recently held government security clearance is valuable, and the ability to obtain or maintain any clearance required for the portfolio may be necessary. - A strong record of shaping and closing complex cross-border deals: account planning, discovery, qualification, stakeholder mapping, capture, proposal development, negotiations, forecasting, closure, adoption, and expansion. - Executive presence with senior diplomats, ministers, multilateral executives, government leaders, and decision-makers, alongside credibility with technical, operational, procurement, policy, and security stakeholders. - Sound understanding of multilateral and public-sector procurement, funding, contracting, security, privacy, data-residency, sovereignty, and compliance requirements across more than one ME or LATAM market. - Ability to orchestrate regional and international partners, including system integrators, resellers, cloud providers, development institutions, advisory partners, and delivery partners. - Enough AI and enterprise-technology fluency to explain OpenAI’s products, capabilities, limitations, and responsible-use trade-offs clearly to diplomatic, multilateral, and government audiences, and to engage the right specialists early. - High ownership, exceptional written and verbal communication, diplomatic judgement under ambiguity, strong capacity management across regions and time zones, and willingness to travel across ME and LATAM, and internationally as needed. Nice to have - Deep relationships across international organisations, regional bodies, development institutions, foreign affairs, defence, national security, or other sensitive public-sector communities. - Experience developing opportunities across more than one ME or LATAM market, ideally with exposure to international organisations or regional bodies. - Experience with AI/ML, cloud, data platforms, cybersecurity, API-based products, public-sector digital transformation, or regulated cross-border technology deployments. - Experience moving a complex cross-border opportunity from early mission discovery through procurement, deployment governance, adoption, and measurable outcomes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team Life sciences is one of the clearest areas where advances in intelligence can meaningfully benefit the world at large. The OpenAI Life Sciences team works at the intersection of advancing frontier life sciences model capabilities and building products to help scientists accelerate their research and leverage the full potential of AI for scientific work. Rosalind Workbench brings together the scientific tools, data sources, interactive biology file viewers and core life sciences workflows into a central environment to help scientists investigate questions, design experiments, analyze results, and advance discovery. Rosalind Workbench can be used with any OpenAI models including GPT-Rosalind, our dedicated life sciences model, which combines frontier reasoning with specialized tool orchestration across medicinal chemistry, genomics, wet-lab assistance, and other scientific applications. Our long term vision is for teams of agents to work together across these domains, giving researchers access to broader expertise and the ability to pursue more ambitious scientific questions. About the role We’re looking for an Engineering Manager to lead the team building Rosalind Workbench and its supporting infrastructure. You’ll hire and develop engineers, set technical direction, and turn an ambitious product roadmap into focused, reliable releases. This is a hands-on leadership role. You should be comfortable reviewing architecture and code, investigating difficult failures, and helping engineers make consequential technical decisions. You’ll work closely with product, design, research, Codex engineering, and customer-facing teams to bring new scientific capabilities into everyday use. In this role, you will - Build and lead the engineering team. Hire strong engineers, coach technical leaders, provide clear feedback, and establish ownership and accountability across product and infrastructure work. - Drive technical planning and delivery. Translate scientific and customer needs into scoped milestones. Make explicit tradeoffs, resolve dependencies, and keep a small team focused as the product and research agenda evolve. - Shape the Workbench architecture. Guide development across scientific interfaces, agent and tool orchestration, local and remote compute, durable execution, and persistent project state. Build shared components that support new scientific workflows. - Make scientific work inspectable and reproducible. Preserve the inputs, versions, results, and decisions behind an analysis. Ensure scientists can move between conversations, viewers, and follow-up investigations without losing context or control. - Own engineering quality in production. Establish testing, release practices, observability, and an effective on-call process. Improve workflow reliability, latency, and cost, and lead resolution of problems that prevent scientists from completing their work. - Coordinate across teams and partners. Align with Codex on shared platform capabilities and with customer-facing engineers on deployment needs. Lead technical decisions about building or integrating scientific tools, specialist models, data sources, and experimental service providers. - Turn customer learning into reusable improvements. Work directly with scientists and design partners to understand their workflows. Address enterprise requirements such as private compute, credentials, networking, permissions, and data handling, with clear ownership for common product improvements and customer-specific integrations. - Connect product engineering with research. Help turn capabilities proven in internal research into supported product features. Build instrumentation and feedback pipelines that measure successful workflows and repeat use, and support evaluation and model improvement under explicit consent and data-use requirements. - Build safety and trust into the product. Partner with security, privacy, and safety teams to implement appropriate access controls, review points, auditability, and retention policies throughout scientific workflows. You might thrive in this role if you - Have experience managing engineering teams that ship and operate complex software products. - Bring strong software engineering fundamentals and the technical judgment to work across user-facing applications, backend services, data systems, and compute infrastructure. - Have helped turn early prototypes or research capabilities into reliable products used by external customers. - Can create clarity in ambiguous situations, communicate technical decisions plainly, and coordinate teams with different priorities and reporting structures. - Care deeply about product usability and can translate expert workflows into software that users can understand, inspect, and trust. - Build teams where engineers take ownership, learn quickly, and maintain high standards while shipping. - Are motivated by scientific discovery and willing to learn closely from scientists and domain experts. Particularly relevant experience - Scientific software, computational biology, bioinformatics, chemistry, or laboratory workflows. - AI agents, model inference, tool integrations, or evaluation infrastructure. - Workflow orchestration, long-running jobs, reproducible computation, or artifact versioning. - Enterprise software deployed with private data, customer-managed infrastructure, and organizational access controls. - Developer platforms that let users build, validate, and share reusable tools or workflows. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Product Design & Manufacturing (PD&M) vertical works with customers across the product lifecycle, from product engineering to the factory floor. We help manufacturers identify and deploy high-value applications of frontier AI that shorten product development cycles, improve product performance, reduce waste, increase factory uptime, and improve output and yield. About the Role We are hiring a Manufacturing Expert to bring deep factory-operations expertise and commercial judgment to customer engagements. You will lead early discovery and advise Forward Deployed Engineering (FDE) and account teams on factory context, opportunity fit, and potential impact. FDE owns problem selection, project scoping, and proposals; you will provide the domain expertise needed to inform those decisions and keep delivery grounded in operating reality. This is a hands-on, customer-facing role at the intersection of manufacturing, AI, deployment, and business development. You will speak the customer’s language, help operators and executives articulate underlying problems, and steer conversations toward work that can deliver meaningful value and is a strong fit for OpenAI. Success means focusing OpenAI on valuable, operationally grounded manufacturing problems; helping FDE make better scoping and proposal decisions; earning customers’ trust in our manufacturing judgment; and turning successful engagements into broader partnerships. Over time, this role could grow into leading OpenAI’s manufacturing practice. Key Responsibilities - Join and help lead early customer conversations and workshops, bringing relevant manufacturing context to operators, technical leaders, and senior executives. - Surface and frame high-value manufacturing problems, then advise FDE and account teams on likely fit, impact, constraints, and adoption considerations. - Partner with FDE and customer teams throughout delivery to keep solutions grounded in operational reality, identify manufacturing risks early, and support adoption and measurable customer value. - Serve as the manufacturing expert in the room, bringing credibility across factory processes, production systems, operational constraints, and business tradeoffs. - Help win and expand strategic partnerships by shaping account strategy, executive engagement, compelling use cases, buyer narratives, and credible commercial paths. - Establish a clear operating cadence across priority manufacturing pursuits and deployments, with explicit owners, capacity tradeoffs, risks, decisions, and measures of success. - Turn lessons from customer and factory-floor work into reusable discovery methods, launch standards, product-feedback loops, and recommendations for product, go-to-market, partnerships, and enablement. - Develop relationships across priority sectors, including automotive, industrial and agricultural equipment, and consumer electronics. - Operate with high agency and low ego, moving fluidly between executive conversations, working sessions, analysis, writing, and delivery follow-through. Qualifications - Deep expertise in manufacturing processes and factory operations, with the credibility to speak the customer’s language and challenge assumptions. - A track record of operating factories or complex production environments, or directly implementing manufacturing solutions with customers. - Strong technology and AI fluency, along with the learning agility to operate effectively in a fast-moving frontier-technology environment. - Excellent discovery and problem-framing skills, including the ability to help customers articulate ambiguous operational needs and advise FDE on fit and impact. - The ability to partner credibly with FDE and other technical teams while respecting their ownership of problem selection, scoping, proposals, and architecture. - Evidence of commercial impact in complex technical or industrial environments, including earning executive trust, shaping account strategy, challenging risky or low-value work, and helping win or expand partnerships. - High agency, low ego, sound judgment, and a willingness to do the detailed work required to move outcomes forward. - Clear, concise communication and exceptional follow-through across factory operators, senior executives, account teams, and cross-functional technical partners. Preferred Qualifications - Experience with product development, product design, or simulation workflows, including relevant tools, systems, and processes. - Experience with supply-chain processes, systems, or workflows. - A degree in engineering, physics, or a related technical field. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Communications team is responsible for helping people understand our technology, our mission, and the impact AI can have when deployed safely and responsibly. Across EMEA, we work closely with business, start-up, developer, product, marketing, global affairs, and policy teams to tell clear, credible stories about how OpenAI is helping organisations build, scale, and solve meaningful problems. The EMEA B2B Communications team is small, fast-moving, and highly cross-functional. We support some of OpenAI’s most important external audiences, including enterprises, founders, developers, technical communities, journalists, creators, and policymakers. Our work spans proactive storytelling, media relations, executive communications, launches, events, case studies, and campaigns that build awareness, understanding, and trust. About the Role We’re seeking a strategic, hands-on communications leader to help shape and deliver OpenAI’s B2B communications across EMEA. This role will report to the Head of B2B Comms, EMEA and will be a senior member of a small, high-impact regional communications team. The B2B Comms Lead, EMEA will build awareness, understanding and trust with business audiences by showing how organisations across the region are using OpenAI to transform how they work, serve customers and create value. The role will connect OpenAI’s global priorities with the needs of EMEA markets, combining clear strategy with excellent day-to-day execution. This person will work cross-functionally with B2B and global communications, GTM, marketing, product, legal, global affairs and country communications teams. International travel will be required. In this role, you will: - Drive the EMEA B2B communications strategy, translating global priorities into a focused regional programme with clear audiences, narratives and outcomes. - Lead proactive, integrated campaigns across earned and owned channels that build understanding of OpenAI’s technology, demonstrate business value and strengthen trust. - Build a strong pipeline of customer, partner and ecosystem stories that show tangible impact across markets and priority industries. - Shape regional narratives and messaging, translating complex technology and product developments into clear, compelling stories for business audiences. - Lead communications for relevant launches, executive moments and tentpole events across EMEA, ensuring strong regional coordination and local relevance. - Build and maintain trusted relationships with leading business, technology and trade media, as well as influential creators and commentators across the region. - Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials, talking points and engagement plans. - Partner closely with country communications leads and global teams to create clear ways of working, share insight and ensure EMEA perspectives inform global strategy. - Identify emerging opportunities and reputational risks, providing sound communications counsel and helping the team respond quickly and confidently. - Manage agency partners, budgets and operating rhythms, setting a high bar for strategic thinking, creativity and execution. - Lead and develop team members where relevant, contributing to an ambitious, collaborative and low-ego culture in which everyone is comfortable being flexible and scrappy. You might thrive in this role if you: - Have substantial senior communications experience in-house or at an agency, with a strong track record in B2B technology, enterprise, advertising and business communications. - Have experience leading regional or international communications programmes within global organisations and complex operating environments. - Have excellent media relations instincts and established relationships with business and technology journalists across the UK, Europe and MENA. - Have exceptional writing and editing skills, with the ability to turn complex technical concepts into clear, accurate and engaging business narratives. - Have a record of developing proactive campaigns and customer stories that deliver measurable communications and business impact. - Demonstrate strong executive counsel and issues-management judgment, including the ability to operate calmly and make good decisions at pace. - Have demonstrated success working cross-functionally with teams such as GTM, marketing, product, legal, global affairs and local market teams. - Have experience managing agency partners, budgets and teams, with strong organisational skills and the ability to prioritise across competing demands. - Have deep curiosity about AI and its impact on businesses and society; familiarity with enterprise software, emerging technology or the AI landscape is a plus. - Bring a highly collaborative, pragmatic and hands-on approach, with the confidence to lead strategically and step into execution when needed. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure, protecting sensitive data, supporting employees’ velocity, and meeting global compliance standards are essential to our success and societal impact. Security at OpenAI is a cross-cutting organization that includes Security, Privacy, IT, GRC, Corporate Security, and other teams. Program Managers play a critical role in aligning teams and delivering execution at scale. About the Role We’re seeking a Program Manager to build and own programs that span OpenAI’s Security organization, with a core focus on Mergers & Acquisitions. You will work across domains from diligence through Day 1 readiness, integration, onboarding, and transition to ongoing ownership. You will also apply what you build to other priorities that span Security teams. You will learn how work actually moves between teams, spot gaps and unclear ownership, and build practical systems that make complex transitions easier to execute. This role is deeply cross-functional and execution-focused. It requires a structured operator who thrives in ambiguity, partners effectively across boundaries, and applies principled judgment to drive programs at speed from initial planning through durable handoff. You will use AI and automation to reduce repetitive work and help teams operate at greater scale, while applying sound judgment to sensitive information and consequential decisions. In this role, you will: - Own Security & IT M&A programs, including supporting System Operations and other engineering teams in defining and performing timely diligence assessments, and scoping, planning, and executing acquisition integrations. Carry the work through Day 1 readiness, onboarding of people and systems, post-close priorities, and handoff to ongoing owners. - Partner with Corporate Development, IT, Infrastructure, Application, Legal, Privacy, Security, GRC, Corporate Security and other teams to understand cross-functional requirements and navigate tradeoffs. Make responsibilities and decision rights clear while bringing in the right experts for technical and risk judgments. - Learn partner teams’ workflows and identify missed dependencies, bottlenecks, duplicated effort, and risks that could slow an integration or weaken its outcome. Address recurring problems at their source. - Establish scalable frameworks and processes to support core programs, including defining durable program goals and core measures of success. Build useful intake paths, playbooks, onboarding checklists, decision points, and handoff standards that teams adopt in practice. - Use AI and automation to organize information, surface gaps, improve documentation, route work, and track follow-through, with appropriate handling of sensitive information and human review of risk decisions. - Create and maintain program-level visibility across deals, risks, milestones, and dependencies, ensuring program outcomes are delivered reliably and at high quality. Measure whether the work improves readiness, reduces manual effort, closes risks, and makes future transitions more predictable. - Communicate status, risks, tradeoffs, and decisions clearly to technical and executive audiences and drive cross-functional execution with urgency and care. - Own additional programs that span Security and IT as organizational priorities evolve, applying and improving the systems built through the M&A portfolio. You might thrive in this role if you: - Are an empathetic communicator and leader who is able to influence a variety of cross-functional and executive audiences, and build durable trust with partners. - Have 5+ years of experience leading complex cross-functional programs, with a proven record of successful partnership in security, IT, infrastructure, privacy, trust, product risk, or other technical domains. - Have carried programs from an ambiguous starting point through execution and lasting ownership. - Have built a new program, workflow, or operating model yourself and can show how you earned adoption and improved results. - Are curious about how teams work in practice and can find the underlying issue behind a missed handoff or recurring exception. - Have used AI or automation to improve a real workflow and can explain what changed, how people adopted it, and where human judgment remains necessary. - Have experience in Mergers & Acquisitions or related areas. - Thrive in high-trust environments, bring rigor and systems thinking to ambiguity, and operate with a bias for aligned execution over org boundaries. - Are structured, detail-oriented, and rigorous in ensuring quality, accountability, and durable delivery. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements. In this role, you will: - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents. - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation. - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers. - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through. - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners. - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams. - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes. - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates. - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations. - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed. - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure. - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments. - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation. - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally. You might thrive in this role if you: - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues. - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations. - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses. - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through. - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable. - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving. - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries. - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring. - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done. - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed. - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while protecting sustainable unit economics. The Applications Technology Strategic Finance team partners closely with Product to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, including economic margins, pricing, and partnership deal pricing and structuring. About the Role We are hiring a senior strategic finance thought partner to support OpenAI’s Ads business. You will partner closely with Ad Sales leadership and be responsible for driving financial planning and forecasting, evaluating new initiatives, and providing decision-quality insights on performance. You will help build the financial foundations required to scale the Ads business—from forecasting and performance measurement to supporting our GTM strategy to economic modeling for new products and initiatives. This is a unique opportunity to influence the trajectory of frontier AI products while working at the intersection of strategy, finance, and technology. This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Serve as the Strategic Finance partner to our Ads sales team, helping shape business strategy and investment decisions. - Support financial evaluation for our Ads business, including modeling revenue, establishing core metrics, identifying leading indicators, tracking variance to expectations, and surfacing risks and opportunities. - Partner with Product and GTM leaders on strategic initiatives and new product launches to shape growth plans. - Analyze business trends and translate data into actionable insights that inform both long-term strategy and day-to-day decision making. - Build and scale financial planning rigor, including forecasting methodology, management reporting, and performance narratives that improve decision velocity and accountability. - Stay up to date on market trends and competitive dynamics to refine financial strategies. - Prepare and deliver high-quality executive and Board materials communicating business performance, key drivers, and strategic recommendations. You might thrive in this role if you have: - 8+ years of experience in investment banking, consulting, or buy-side investing, coupled with operating experience at a fast-paced, scaling technology company. - 2+ years in Ads Finance, with Ads P&L ownership and experience supporting growth across multiple verticals, formats, and international markets. - Exceptional analytical and financial modeling skills, including building detailed operating models and product P&Ls to evaluate growth opportunities and investment decisions. - Strong business judgment and the ability to critically assess financial performance, opportunities, and risks. - The ability to translate complex financial data into clear insights and recommendations, and communicate them effectively to senior leadership. - High attention to detail and a commitment to accuracy in financial analysis and reporting. - Familiarity with digital advertising business models. - A hands-on, roll-up-your-sleeves mentality and comfort operating in a fast-moving, ambiguous environment. - Enthusiasm for the deployment of AI and OpenAI’s mission. - Experience with SQL. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach businesses with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the small and medium business lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale. You will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning businesses reach value and build durable habits. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Partner with B2B product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement. - Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability. - Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently. - Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey strategies across onboarding, activation, continuation, retention, resurrection, and monetization. - Lead the design, launch, iteration, and optimization of templates and journeys across email, push, and in-product messaging, including the deep-linked landing and post-click product experiences that complete the loop. - Partner with Growth DS to build a measurement system that connects reach, eligibility, delivery, engagement, landing behavior, task completion, retained activity, and incremental value through sound experiments and holdouts. - Optimize the small and medium business lifecycle portfolio—not just individual sends—by improving inventory, relevance, personalization, prioritization, and per-user frequency. - Inform our owned channel / upsell strategy–establish a high bar for deliverability, user preferences, localization, and operational quality, and trust while influencing senior stakeholders across the company. You might thrive in this role if you have: - 10+ years of experience in lifecycle, CRM, retention, growth, product marketing, or marketing technology, ideally in a global B2B business serving self serve small businesses, enterprises, and developers. - A track record of building and scaling lifecycle tooling or platforms with Engineering for multiple teams, products, audiences, or markets. - Strong technical and product fluency across event and identity models, data pipelines, APIs, segmentation, triggering, decisioning, experimentation, and deployment systems; coding experience is not required. - Deep campaign and journey craft, with experience designing evergreen programs that move users from message to product value and durable behavior. - Strong experimentation and measurement judgment, including incrementality, holdouts, cohort quality, retention, and lifetime value—not just delivery or click metrics. - Experience creating operating models, governance, templates, and quality standards that increase organizational velocity without creating channel chaos. - Executive-level cross-functional influence and clear communication across Engineering, Product, Data Science, Analytics, PMM, Creative, Legal, Privacy, and regional teams. - A hands-on, systems-oriented leadership style: you can set a multi-year direction, write the brief, inspect the journey, diagnose failures, and make pragmatic tradeoffs in a fast-moving environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Search Product Infrastructure team builds the systems that power search experiences across ChatGPT. We partner with teams developing models, operating inference infrastructure, building specialized search experiences, and maintaining search indexes to bring advances in models and retrieval into production. Our work spans search orchestration, model serving, experimentation, and distributed systems, with direct impact on answer quality, responsiveness, reliability, and efficiency at ChatGPT scale. About the Role As a senior engineer on the Search Product Infrastructure team, you will design, build, and operate the systems that connect models with search at ChatGPT scale. You will tackle challenges in search orchestration, inference efficiency, experimentation, and production reliability, making tradeoffs that directly shape answer quality and user experience. Working closely with researchers and partner engineering teams, you will own projects from technical design through launch and iteration, evolving the architecture as models, product capabilities, and demand grow. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design and evolve the services that coordinate search classification, retrieval, ranking, and model inference, working closely with researchers and partner engineering teams to bring new capabilities into production. - Improve end-to-end latency, throughput, and infrastructure efficiency through profiling, caching, request routing, and capacity planning, making informed tradeoffs between search quality, reliability, and compute cost. - Build experimentation tooling and automation to run reproducible A/B tests, define success metrics, and measure product impact. Use shadow traffic and load testing to validate system behavior, estimate capacity needs, and support safe production rollouts. - Own production reliability through observability, resilient fallback behavior, incident response, and automation that improves launch safety and reduces operational toil. - Build search APIs and tool interfaces that enable models and agents to retrieve information reliably while respecting access controls and preserving source attribution. You might thrive in this role if you: - Have significant experience designing, building, and operating large-scale distributed systems, with depth in performance, reliability, or resource efficiency. - Bring experience in one or more of search, information retrieval, ML infrastructure, inference serving, or other high-throughput online systems. - Have strong programming and systems debugging skills, and are comfortable working across languages and unfamiliar parts of a production stack. - Can turn ambiguous product or research needs into clear technical plans, align partners across teams, and carry projects through deployment and measurable results. - Enjoy learning across systems and ML, investigating unfamiliar problems, and sharing technical decisions and lessons clearly with others. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team The Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior. This team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems. About the Role As an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows. Presentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams. This role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work. In this role, you will: - Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software. - Design and lead technical talks, live demos, workshops, hackathons, and repeatable hands-on programmes that turn initial interest into sustained adoption. - Work directly with selected customers to build Codex workflows, integrations, and automations, resolve technical blockers, and evaluate effectiveness and reliability. - Turn successful approaches into reusable code examples, guides, and tools that help more startups succeed with Codex and OpenAI’s broader platform. - Collaborate with account teams, developer experience, and ecosystem partners to reach developers and founders, prioritise opportunities, and drive measurable customer value. - Translate customer experiences and developer feedback into actionable insights for OpenAI’s Product, Research, and Engineering teams. You’ll thrive in this role if you: - Have experience building at, founding, or working closely with early-stage startups, and understand the pace, ambiguity, and practical trade-offs involved. - Bring strong software engineering fundamentals and enjoy building practical AI applications, integrations, and developer tools. - Are an active user of Codex or other AI coding tools, with a thoughtful perspective on how they can improve software development. - Are a compelling communicator who enjoys presenting, delivering live demos, and leading hands-on workshops for developers and founders. - Have a talent for turning complex technical ideas into clear explanations, engaging examples, and reusable resources that help others succeed. - Combine developer empathy with sound technical judgment: you can uncover what a team needs, troubleshoot problems, and help them adopt effective, reliable workflows. - Bring high agency, curiosity, and end-to-end ownership, working independently while collaborating closely with colleagues and ecosystem partners. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After Statsig joined OpenAI, the team began the next chapter: bringing that deep product expertise, customer intuition, and mature platform infrastructure into OpenAI as the experimentation and rollout platform for every product we ship. Today, we support teams across ChatGPT, Codex, model measurement, consumer experiences, business subscriptions, developer products, and the shared infrastructure that connects them. These teams rely on Statsig to safely introduce new capabilities, compare product and model behavior, measure impact, and roll changes forward or back with confidence. We are at a defining moment in the platform journey. OpenAI has the data, product surface area, and pace of innovation to learn faster than almost any organization in the world, but that potential only becomes real if teams can experiment responsibly, measure clearly, and roll out changes safely. We are evolving experimentation systems to help teams learn from product behavior and make better evidence-based decisions. Based out of OpenAI’s Bellevue office, we are a close-knit team that values in-person collaboration, urgency, craft, and impact. We build for other builders, and the best version of this team is one where every OpenAI product team can move faster because the experimentation and rollout layer is dependable, fast, and easy to use. About the Role We are looking for a Machine Learning Engineer to lead the technical direction for ML-powered experimentation and insights capabilities. You will build production systems that learn from privacy-protected product and experimentation data to generate evidence-backed insights and support decision-making, and help teams decide which ideas are worth testing live. This is an end-to-end, 0-to-1 role. You will work across ML modeling, retrieval and LLM systems, statistical methods, simulation, data and training pipelines, backend services, and user- and agent-facing product experiences. The hard part is not merely producing a plausible answer. It is making each insight and prediction traceable, calibrated, useful, and safe enough to influence real product decisions. Live experiments remain the source of causal validation. You will design systems that make uncertainty explicit, backtest against historical outcomes, compare predictions with online results, learn from misses, and abstain when the evidence is weak. You will preserve clear review, permission, and approval boundaries as automation becomes more powerful. You will collaborate closely with teams building ChatGPT, Codex, model measurement workflows, consumer products, Growth, business subscription experiences, developer products, and shared infrastructure. You will turn their most important learning and decision problems into general platform capabilities that can support the full company. In This Role, You Will - Set and execute the technical roadmap for Generative Insights and Predictive Experimentation, from early prototypes through production adoption. - Build cross-experiment learning systems that retrieve and synthesize historical experiments, detect recurring effects and segment behavior, reanalyze prior results when data or methods improve, and generate hypotheses with clear evidence and provenance. - Develop predictive models and simulation workflows, including simulation-based evaluation approaches, to estimate likely impact, affected segments, regression risk, and uncertainty before a full live experiment. - Create high-quality datasets and feature or retrieval pipelines from exposures, events, metrics, experiment metadata, and replay data, with strong lineage, freshness, privacy, and data-quality controls. - Establish rigorous evaluation through offline benchmarks, backtests, calibration, drift monitoring, prediction-to-outcome comparisons, and explicit failure or abstention behavior. - Turn models into durable product, API, and agent workflows that move from an insight to experiment design, approval-gated action, and measured learning. - Partner deeply with data science and product teams on experiment design, causal inference, sequential decision-making, variance reduction, and the boundary between prediction and causal evidence. - Build reliable services and intuitive workflows so sophisticated ML capabilities are understandable and useful to teams making high-stakes product decisions. - Provide technical leadership across engineering, product, data science, and research partners, and raise the bar for production ML quality across the platform. You Might Thrive In This Role If You - Have led ambiguous 0-to-1 production ML products where success was measured by better real-world decisions, not only offline model metrics. - Have strong hands-on experience across the ML lifecycle: dataset design, training or adaptation, evaluation, deployment, monitoring, and iteration. - Bring depth in one or more of LLM and retrieval systems, ranking or recommendation, forecasting or anomaly detection, causal ML or experiment analysis, or simulation. You do not need to have done all of them. - Have strong software engineering fundamentals and can build high-quality production systems in Python while working comfortably across data, backend, and platform boundaries. - Have a strong grounding in machine learning, statistics, computer science, or a related field through formal study or equivalent practical experience. - Understand experimentation and statistical reasoning, especially why predictive accuracy is not the same as causal validity. - Treat calibration, uncertainty, provenance, privacy, and human review as product requirements, not cleanup work. - Can translate ambiguous partner questions into a product and technical roadmap, and work well with product, data science, research, and infrastructure partners. - Enjoy building for internal power users and agents, and can make sophisticated ML capabilities feel clear and actionable. - Value in-person collaboration and want to help shape a growing Bellevue-based team. Location and Workplace This role is based in Bellevue, Washington. The team works in person and uses that time to move quickly, solve ambiguous problems together, and stay close to the product teams we support. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio. You’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models. Your work may span several areas based on your expertise and team priorities: - Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models. - Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits. - Payments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage. - Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences. You’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ownership. This role is based in San Francisco, with three days per week in the office. In this role, you will: - Architect and build shared services and APIs that make billing, subscription, and payment capabilities easier to adopt and extend across products. - Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores. - Solve correctness and recovery problems involving asynchronous events, partial failures, retries, and reconciliation. - Improve payment success and resilience through processor integrations, routing, and recovery strategies. - Work with risk and integrity teams to incorporate abuse prevention into purchasing flows while maintaining a reliable customer experience. - Build testing, observability, and operational tooling that make failures easier to detect, diagnose, and resolve. - Lead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation. - Partner with Product, Finance, Operations, and engineering teams to balance immediate launch needs with long-term platform investments. - Provide technical leadership through hands-on development, design reviews, and mentorship. You might thrive in this role if you: - Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams. - Have deep experience designing, building, and operating backend or distributed systems in production. - Reason carefully about data modeling, state transitions, idempotency, consistency, concurrency, and failure recovery. - Have built systems where correctness and reliability are critical, including integrations with external providers and complex dependencies. - Combine strong technical judgment with product and business understanding, making pragmatic decisions as requirements evolve. - Bring clarity to ambiguous problems and communicate effectively with technical and non-technical partners. - Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership. Experience in payments, billing, subscriptions, memberships, e-commerce, offers, promotions, or other transactional platforms is particularly valuable. We also welcome engineers with exceptional distributed systems experience who are motivated to develop expertise in these domains. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Recruiting team helps bring together the people who advance our mission of ensuring artificial general intelligence benefits all of humanity. We partner closely with leaders across the company to identify exceptional talent, build thoughtful hiring processes, and deliver an outstanding candidate experience. This role supports Applied Foundations, partnering with engineering leaders to hire the managers and senior leaders who will help build and scale OpenAI’s foundational engineering capabilities. About the Role We’re looking for an experienced technical recruiter with a strong track record of hiring engineering leaders. You’ll own leadership searches from initial role definition and talent mapping through assessment, offer negotiation, and close. You’ll serve as a trusted advisor to senior engineering leaders, helping clarify what each role requires, understand the talent market, and make thoughtful hiring decisions. You’ll bring the judgment to navigate ambiguous searches, the credibility to engage accomplished engineering leaders, and the persistence to build relationships well before someone is ready to make a move. Experience in executive search or an in-house leadership recruiting function is particularly valuable. You should be equally comfortable shaping a search strategy and personally doing the work to deliver a successful hire. In this role, you will: - Lead full-cycle searches for engineering managers and senior engineering leaders across Applied Foundations. - Partner with hiring leaders to define role scope, leadership expectations, technical requirements, and the outcomes a successful hire will deliver. - Develop talent maps and targeted search strategies, combining direct sourcing, referrals, market research, and long-term relationship building. - Engage passive leadership candidates through thoughtful outreach and substantive conversations about their experience, motivations, and potential impact at OpenAI. - Partner with hiring teams to assess leadership capabilities, including building teams, developing managers, setting technical direction, and leading through change. - Advise senior stakeholders using market intelligence and search evidence, including when to revisit requirements, broaden a talent pool, or adjust the hiring approach. - Own complex closing strategies, partnering with hiring leaders and compensation colleagues to navigate competing opportunities, equity considerations, counteroffers, and career decisions. - Maintain a rigorous operating rhythm across searches, communicating progress, surfacing risks early, and delivering a consistent, thoughtful candidate experience. - Strengthen leadership recruiting practices by sharing insights, improving assessment approaches, and helping teammates navigate challenging searches. You might thrive in this role if you: - Bring substantial technical recruiting experience, with a demonstrated track record of personally owning and closing engineering leadership searches. - Have experience in executive search, in-house leadership recruiting, or a comparable environment requiring targeted research, senior stakeholder partnership, and discretion. - Can evaluate leadership scope beyond titles and partner with hiring managers to distinguish technical expertise, people leadership, and organizational impact. - Build credibility with senior engineering leaders and offer clear recommendations, including constructive pushback when needed. - Have successfully managed complex offers and understand how compensation, role scope, organizational context, and personal motivations influence a leadership candidate’s decision. - Combine strategic judgment with strong sourcing and execution skills, taking ownership from search kickoff through close. - Learn unfamiliar technical domains quickly and adapt effectively as priorities or role requirements evolve. - Communicate clearly, handle sensitive information thoughtfully, and approach feedback with humility and a willingness to update your perspective. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development. You’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery. Approximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required. This role is based in San Francisco, with three days per week in the office. In this role, you will: - Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs. - Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences. - Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights. - Develop reusable purchasing components and capabilities that help teams launch and monetize new products. - Collaborate with engineering and cross-functional partners to deliver reliable purchasing experiences and support product launches. - Lead initiatives from exploration and technical design through implementation, launch, and ongoing operation. - Set engineering standards and provide technical leadership through hands-on development, design reviews, and mentorship. You might thrive in this role if you: - Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams. - Have deep expertise in iOS or Android and a track record of shipping and operating production mobile applications. - Have professional experience contributing to frontend web or backend development and enjoy working across platforms to move things forward - Combine strong engineering fundamentals with product intuition and attention to performance, reliability, and the details of the customer experience. - Use data and experimentation to identify opportunities and evaluate the impact of your work. - Bring clarity to ambiguous problems, align partners, and make thoughtful tradeoffs between immediate product needs and reusable capabilities. - Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership. Experience in e-commerce, growth, checkout, subscriptions, or mobile monetization is particularly valuable, as is experience with app-store billing integrations and mobile release processes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ full-stack engineers to shape purchasing experiences and monetization capabilities across OpenAI products. You’ll work across web experiences, product APIs, and shared components, combining strong product judgment with technical depth. The work ranges from improving checkout conversion and performance to enabling new pricing models, offers, and ways for customers to purchase our products. You’ll help identify opportunities, turn ambiguous goals into concrete technical plans, and lead initiatives from exploration through launch. As patterns emerge across products, you’ll develop reusable capabilities that make future launches faster and more consistent. This is a hands-on technical leadership role with substantial ownership over architecture, implementation, and product outcomes. This role is based in San Francisco, with three days per week in the office. In this role, you will: - Architect and build purchasing experiences end to end, from frontend interactions through the product APIs and backend integrations that support them. - Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights. - Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels. - Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results. - Lead initiatives from early exploration and prototyping through implementation, rollout, and ongoing operation. - Shape frontend and product API architecture, balancing immediate delivery with maintainability and reuse across products. - Work across engineering teams and business functions to turn complex requirements into simple, effective customer experiences. - Provide technical leadership through hands-on development, design reviews, and mentorship. You might thrive in this role if you: - Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams. - Have strong experience building sophisticated web applications and the backend APIs that power them. - Have repeatedly taken customer-facing products from ambiguous ideas through production and ongoing iteration. - Understand how frontend performance, latency, interaction design, and API architecture affect customer experience and business outcomes. - Combine strong product instincts with experience using experimentation and A/B testing to decide what to build and measure its impact. - Make pragmatic tradeoffs between shipping quickly and investing in reliable, reusable systems. - Communicate clearly across functions and can move work forward without a fully defined roadmap. - Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership. Experience in e-commerce, growth, checkout, subscriptions, offers, or monetization is particularly valuable. Direct payments experience is helpful but not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn. The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products. About the Role As an Abuse Investigator specializing in scams and fraud on the Intelligence and Investigations team, you will investigate misuse of OpenAI products that could deceive or defraud people and organizations. You will assess complex cases, distinguish harmful activity from legitimate use, and make well-supported recommendations for action. You will respond to time-sensitive issues and work with partners across the company as investigations evolve. This role calls for strong investigative judgment, technical fluency, and clear communication. In this role, you will: - Investigate potential scams and fraud involving OpenAI products, including complex or coordinated activity, and document clear, defensible findings. - Assess urgent and ambiguous cases, distinguish substantiated abuse from legitimate use, and recommend proportionate responses. - Communicate findings, uncertainty and recommendations clearly to leadership and cross-functional partners. - Work with colleagues across the company to improve how OpenAI responds to emerging scams and fraud. You might thrive in this role if you: - Understand online scams and financial fraud, and can adapt as tactics and risks evolve. - Bring strong technical and analytical skills, including experience working with complex information and learning new tools. - Make careful judgments from incomplete or conflicting evidence and state the limits of your conclusions. Relevant language or regional expertise is a plus. - Have at least five years investigating online scams, financial fraud, cybercrime or related forms of online abuse. - Have at least two years of experience conducting applied abuse research or improving investigative practices. - Write clear, well-supported reports and explain findings to technical and nontechnical audiences. - Understand how AI products can be misused and can adapt your investigative approach as products and risks change. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence that benefits all of humanity. Our EMEA organization translates OpenAI’s global mission and strategy into meaningful local impact, working across Growth, Product, Marketing, Partnerships, Finance, Research, Operations and Compliance. About the role As Strategy and Operations lead, you will develop country strategies, identify the most important market opportunities and barriers, align cross-functional teams around a focused set of priorities, and personally drive initiatives through to measurable outcomes. This is an individual-contributor role. The primary focus is Consumer, with opportunities to create adjacent impact across B2B. You will go deep in a small number of priority markets while building approaches that can scale across EMEA. This is not a strategy-only role. The successful candidate will combine rigorous analysis and market judgment with urgency, hands-on execution and the ability to influence without formal authority. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will - Build country strategies: Develop plans, priorities and forecasts for key European markets and translate company strategy into practical local action. - Drive growth and conversion: Use data, customer insight and experimentation to improve acquisition, engagement, retention, conversion and monetization. - Lead market expansion and localization: Identify opportunities, build scalable launch frameworks and determine where products and go-to-market should adapt. - Turn strategy into execution: Personally move initiatives from diagnosis and prioritization through delivery, measurement and iteration. - Lead cross-functional teams: Align Product, Growth, Marketing, Brand, Partnerships, Finance, Research, Operations and Compliance around shared outcomes. - Represent regional insight: Ensure European market and customer perspectives shape global roadmaps and decisions. - Measure and scale impact: Define success metrics and determine when a successful local approach should be replicated. You might thrive in this role if you - Have 10 years + of experience in growth, strategy, business operations or quantitative analytics with meaningful responsibility for outcomes. - Have developed country, regional or multi-market strategies and translated them into focused execution plans. - Bring exceptional analytical and problem-solving skills, including forecasting, financial modeling and growth metrics. - Can show examples of personally taking initiatives from insight through launch and measurement. - Understand European markets while maintaining a regional and scalable perspective. - Communicate clearly with senior stakeholders and influence teams without formal authority. - Operate with high ownership and urgency in ambiguous, resource-constrained environments. - Have a deep interest in AI and alignment with OpenAI’s mission. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence that benefits all of humanity. Our EMEA organization translates OpenAI’s global mission and strategy into meaningful local impact, working across Growth, Product, Marketing, Partnerships, Finance, Research, Operations and Compliance. About the role As Strategy and Operations lead, you will develop country strategies, identify the most important market opportunities and barriers, align cross-functional teams around a focused set of priorities, and personally drive initiatives through to measurable outcomes. This is an individual-contributor role. The primary focus is Consumer, with opportunities to create adjacent impact across B2B. You will go deep in a small number of priority markets while building approaches that can scale across EMEA. This is not a strategy-only role. The successful candidate will combine rigorous analysis and market judgment with urgency, hands-on execution and the ability to influence without formal authority. This role is based in Paris. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will - Build country strategies: Develop plans, priorities and forecasts for key European markets and translate company strategy into practical local action. - Drive growth and conversion: Use data, customer insight and experimentation to improve acquisition, engagement, retention, conversion and monetization. - Lead market expansion and localization: Identify opportunities, build scalable launch frameworks and determine where products and go-to-market should adapt. - Turn strategy into execution: Personally move initiatives from diagnosis and prioritization through delivery, measurement and iteration. - Lead cross-functional teams: Align Product, Growth, Marketing, Brand, Partnerships, Finance, Research, Operations and Compliance around shared outcomes. - Represent regional insight: Ensure European market and customer perspectives shape global roadmaps and decisions. - Measure and scale impact: Define success metrics and determine when a successful local approach should be replicated. You might thrive in this role if you - Have 10 years + of experience in growth, strategy, business operations or quantitative analytics with meaningful responsibility for outcomes. - Have developed country, regional or multi-market strategies and translated them into focused execution plans. - Bring exceptional analytical and problem-solving skills, including forecasting, financial modeling and growth metrics. - Can show examples of personally taking initiatives from insight through launch and measurement. - Understand European markets while maintaining a regional and scalable perspective. - Communicate clearly with senior stakeholders and influence teams without formal authority. - Operate with high ownership and urgency in ambiguous, resource-constrained environments. - Have a deep interest in AI and alignment with OpenAI’s mission. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We’re looking for a Rack Power Engineer with deep expertise in high-power conversion and distribution to design, qualify, and support power systems for AI supercomputers. You will own rack power solutions—including power shelves, AC/DC rectifiers, power supply units (PSUs), power management controllers (PMCs), and high-current distribution—from requirements and supplier development through deployment. You will also monitor fleet rack power health, lead debugging and root-cause investigations, and drive improvements into hardware, firmware, and qualification coverage. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own rack power architecture and requirements for high-power AI supercomputing systems, including power budgets, AC input interfaces, DC distribution, redundancy, efficiency, serviceability, and integration with data center infrastructure. - Drive the design and supplier development of power shelves, rectifiers, PSUs, PMCs, busbars, connectors, and protection circuits. Review electrical designs and control behavior, and evaluate performance, cost, reliability, and availability trade-offs. - Define and execute component, shelf, and rack qualification plans covering load transients, current sharing, hot-swap, startup and shutdown, redundancy failover, fault protection and recovery, thermal limits, and AC disturbances and ride-through. - Partner with firmware and software teams to define and validate PMC functionality, telemetry, alarms, power sequencing, power capping, and fault handling. Verify communication interfaces, firmware updates, interoperability, and regression coverage. - Characterize rack power under representative AI workloads. Translate steady-state demand and fast power excursions into design margins, protection settings, energy-storage needs, and deployment requirements with system and data center teams. - Establish fleet rack power health metrics with operations teams. Analyze telemetry, event logs, and failure trends to detect degraded power capacity, redundancy loss, current imbalance, and recurring power faults. - Lead lab and fleet debugging across power hardware, firmware, and system interfaces. Reproduce failures, identify root causes with suppliers, validate corrective actions, and feed lessons into designs, qualification tests, and fleet remediation. - Work with electrical, mechanical, thermal, firmware, manufacturing, reliability, and data center teams to take rack power systems through prototype builds, qualification, production, and deployment. Drive supplier test reviews, manufacturing test coverage, and closure of power-related issues. - Evaluate emerging rack power technologies, including higher-voltage DC distribution and battery or supercapacitor energy storage. Partner with suppliers to qualify viable solutions and with safety and compliance teams to address applicable product requirements. You might thrive in this role if you: - Have at least 10 years of industry experience in power electronics or power delivery systems, including hands-on design and qualification of high-power rack or data center power systems. - Have a master’s degree in Electrical Engineering, Power Electronics, a related field, or equivalent practical experience. - Have strong knowledge of AC/DC rectifiers, power shelves, PSUs, and DC distribution, including three-phase inputs, power conversion topologies, control-loop stability, current sharing, redundancy, protection coordination, and high-current busbars and connectors. - Have experience defining and qualifying PMCs or related power controllers, including telemetry, fault management, hardware–firmware integration, and interfaces such as PMBus, I²C, CAN, or Ethernet. Understand how rack power controls interact with system power management. - Have strong laboratory and debugging skills using oscilloscopes, power analyzers, programmable AC sources, electronic loads, and data acquisition systems. Can build automated tests, analyze fleet telemetry with tools such as Python, and drive root-cause investigations through verified corrective actions. - Have taken power products from requirements through qualification and production with suppliers and cross-functional teams. Bring familiarity with safety, EMC, and reliability qualification; communicate technical trade-offs clearly; and work effectively through ambiguity. Experience with high-density AI racks, OCP power architectures, or energy-storage systems is a plus. To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Finance Program Management Office (FinPMO) is responsible for driving and scaling cross-functional finance programs and M&A integrations. FinPMO partners closely across Accounting, Strategic Finance, Corporate Development, Equity, Procurement, Treasury, Risk, and Legal to ensure financial change through M&A and other new business models is executed in a controlled, auditable, and operationally effective way. FinPMO plays a critical role in managing M&A including financial deal diligence, finance operations, post-close integrations, reporting and controls. We help quarterback the M&A process to help ensure corporate integrations are executed cleanly, risks are managed proactively, and leadership has clear deal visibility. About the Role As a M&A Finance Integration Lead, you will own and scale OpenAI’s finance integration model. This is a highly cross-functional, transactions driven role for someone who can bring structure to ambiguity, translate deal complexity into executable workplans, and drive successful M&A outcomes across multiple teams. We’re looking for someone to be the central point of accountability to oversee finance workstreams across the full M&A lifecycle. You’ll ensure integrations are executed cleanly, financial risks are mitigated early, and our books, controls, and systems remain stable as OpenAI scales. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: - Define and build standardized, scalable M&A finance integration frameworks. - Drive consistent execution across multiple, simultaneous M&A integrations. - Ensure timely, accurate M&A diligence including historical financials, revenue, equity, tax, and procurement. - Lead integration planning for deal close readiness across accounting, valuation, payroll, banking, entities, and controls. - Translate deal terms and integration strategy into actionable workplans, timelines, and dependencies. - Ensure on track deal execution accounting, operational integration, systems cutover, and reporting. - Proactively surface post-close deal integration risks and drive mitigation plans. You might thrive in this role if you have: - 10+ years of experience across M&A, deal integration and finance transformation, ideally in an Investment Banking/PE backed environment and/or high-growth technology company. - Demonstrated experience leading multiple, concurrent M&A negotiations and deal integrations with complex cross-functional dependencies. - Strong understanding of deal accounting, controls and reporting in a fast changing environment. - Exceptional stakeholder management and executive communication skills. - A Bachelor’s degree in Finance, Business Administration, or a related field (CPA or MBA a plus). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Strategic Sourcing & Procurement helps OpenAI secure the products, services, and partnerships that support our research, build our products, and grow our business. We work with teams across the company to make sound commercial decisions and move important work forward. As OpenAI grows, we are rethinking how sourcing works: bringing expertise into decisions earlier, simplifying contracting, and using AI to give Procurement more time for judgment and strategic work. What we learn internally—and through our supplier and enterprise-buyer relationships—can also inform better products, partnerships, and industry adoption. About the Role We’re looking for a senior leader to head Sourcing Enablement & Delivery, leading sourcing operational delivery, contracting enablement, and AI transformation—and building Procurement’s contribution to OpenAI’s commercial growth. You will build the teams, systems, service model, and cross-functional partnerships that enable sourcing and contracting at scale, helping teams move quickly without losing commercial discipline or accountability. You will partner with GTM, Sales, and Partnerships to develop Procurement’s contribution to OpenAI adoption and commercial growth. Bring procurement-industry knowledge, buyer insights, and lessons from internal AI use into customer engagement, product feedback, and opportunities across the procurement ecosystem. Reporting to the Head of Strategic Sourcing, you will manage the Sourcing Delivery and Contract Management leaders and shape this new function’s priorities, team, and measures of success. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Priorities and what success looks like - A focused roadmap: clear choices about what to build first, what to defer, and how progress will be measured. - Stronger delivery: capable leaders and teams, faster execution, less rework, and fewer unresolved ownership gaps. - AI adoption: sustained use of AI-enabled capabilities, with measurable gains in quality, capacity, and user experience. - Commercial results: increased OpenAI adoption across the procurement industry and a measurable contribution to commercial growth, consistent with independent supplier selection and purchasing decisions. In this role, you will: - Build and lead the organization. Hire and develop managers, coach performance, and build succession and leadership depth. Decide how employees, contractors, delivery partners, and AI share the work. Hold leaders accountable for results, capacity, and team health. - Own sourcing enablement and delivery operations. Set service commitments and quality standards with the Delivery and Contract Management leaders. Match support to deal complexity and risk, and use internal customer feedback to improve the service. Category and Sourcing leads retain ownership of their strategies and deals, including supplier selection, negotiations, and purchasing. - Lead the sourcing operating rhythm. Bring demand, priorities, and capacity into one forward plan, informed by workload and performance data. Work with category leaders to make tradeoffs, resolve dependencies, and follow through on commitments. Provide inputs to Procurement-wide planning and functional business reviews. - Strengthen contracting. Partner with Legal and Procurement Operations/COE on contract lifecycle management, approved templates, and negotiation playbooks that improve quality and free category teams to focus on strategic deals. - Lead RACI development. Define responsibilities, decision rights, handoffs, and escalation paths within Procurement and across partner teams. Define how the team prioritizes work, allocates resources, and resolves delivery issues. - Create mechanisms to bring sourcing into decisions earlier: connect business demand, supplier activity, and renewals—including work outside formal intake—with Sourcing teams, so options can be shaped before commitments and Finance and cross-functional teams can have better visibility. - Build and prove AI-enabled ways of working. Own use-case priorities, adoption, and business outcomes for sourcing and contracting experiences that begin in ChatGPT and connect to trusted enterprise systems. Partner with Finance Enterprise Technology on technical delivery and with Legal, Security, and Operations on controls and support, including preserving access restrictions and contractual commitments. Turn what works into reusable capabilities, demonstrations, and product feedback. - Define Procurement’s commercial-enablement approach with GTM, Partnerships, Legal, and Compliance including program scope, decision rights, purchasing independence, and information-sharing boundaries. Lead Procurement’s analysis, coordination, and follow-through for approved programs; GTM owns customer sales. Maintain independent purchasing decision-making and identify and escalate any proposed linkage between OpenAI’s purchasing commitments and customer sales. - Help define goals and measures of success for Procurement’s contribution to OpenAI adoption and commercial growth with Sourcing leadership and cross-functional partners. - Bring procurement-buyer expertise into GTM. Own this team’s buyer insights and use cases. Work with Marketing, Sales, Product, Customer Success, and Partnerships to shape demonstrations, industry content, and customer conversations, using examples approved for external use. - Drive OpenAI adoption across the procurement industry. Work with Sourcing leadership, partners and GTM to explore how Procurement third-parties and partners can adopt and distribute OpenAI capabilities. Contribute industry expertise and evidence from internal use; GTM and Partnerships own commercialization. - Partner with Legal and Compliance to embed business-integrity and confidentiality safeguards; implement required disclosures, recusals, and independent-decision making arrangements. You might thrive in this role if you: - Have 12+ years of experience in strategic sourcing, procurement, vendor management, or commercial leadership, with strong judgment about supplier choices, negotiations, contracts, and risk. - Have built or transformed a procurement capability through rapid growth or change, with clear evidence of better execution, commercial outcomes, or user experience. - Have managed managers and developed strong teams through hiring, coaching, performance management, succession planning, and thoughtful use of internal and external capacity. - Have worked in or closely with marketing, sales, or commercial teams, ideally serving procurement buyers. You can turn customer needs into use cases and business cases, and deliver commercial results with partner teams. - Know the procurement industry—its buyers, technology providers, service firms, and buying priorities. You understand how to sell to Procurement, including how buyers assess risk, negotiate, and secure internal support. - Use industry analysts, market research, buyer conversations, and professional networks to form a point of view on emerging trends and inform roadmaps, partnerships, and GTM priorities. - Have turned AI, automation, or enterprise technology into capabilities people use. You can work with technical partners, drive adoption, measure improvements, and recognize where human judgment remains essential. - Can set direction when the path is not defined. You prioritize work and resources, explain tradeoffs plainly, and earn support from teams you do not manage. You are curious about AI and willing to test, learn, and change course. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own relationships with a portfolio of advertising partners, serving as their primary point of contact. - Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. - Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. - Identify opportunities to expand partnerships through increased product adoption and incremental investment. - Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. - Surface advertiser feedback and insights to inform product improvements and long-term strategy. - Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: - Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role. - Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment. - Are comfortable interpreting performance data and translating insights into strategic recommendations. - Have experience with data querying (e.g. SQL, advanced excel/GSheet) - Communicate clearly and build trust with both technical and non-technical stakeholders. - Operate with ownership and accountability in fast-moving, evolving environments. - Demonstrate sound judgment and a commitment to user trust and responsible platform growth. - Spanish language fluency is required for this role. - Full working rights for Ireland. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission. About the role OpenAI is looking for an Applied Risk Standards Specialist to lead standards work for applied risk in applications, including mental health, youth safety, age assurance, functional efficacy, reliability, and privacy-related risks. You will help turn internal research, safety policies, and evaluation methods into technically sound, measurable, and adaptable standards that build public trust and support responsible deployment. This role sits within our AI standards and global assurance function in Global Affairs. Working closely with Safety Systems, Research, Product, Model Policy, Legal, and third-party evaluators, you will author proposals, negotiate requirements, and represent OpenAI in priority standards bodies. You will take on the drafting and external engagement needed to advance this work, enabling technical experts to focus on the underlying methods and evidence. You will also bring emerging requirements back into internal planning before they become established expectations. Alongside this primary portfolio, you will support the AI Standards and Global Assurance Lead on frontier AI assurance, contributing to risk-management standards, evaluation and benchmarking requirements, and approaches to independent assessment. The role connects technical practice with external standards. It does not replace the teams responsible for evaluation methods, safety decisions, controls, internal compliance, or implementation. You will own standards drafting, review coordination, negotiation, and assessment-design contributions within an agreed mandate. In this role, you will - Lead the development of applied AI risk standards. This includes working with technical and policy teams to define and advance standards for mental health, youth safety, age assurance, efficacy, reliability, and privacy-related risks, with a particular focus on evaluations and assessments. - Work with technical owners to turn research, internal policies, and evaluation methods into credible test methods, assessment criteria, and standards grounded in real system behavior. - Bring emerging requirements into internal planning and work with responsible teams to clarify their implications for evaluations, controls, and assurance for our products. - Work with technical and GRC partners on assessor competence, independence, conflicts of interest, evidence access, reporting, and the distinction between management-system audits and technical evaluations. - Contribute drafting, representation, and coordination on frontier risk-management and independent-assessment standards. - Lead assigned standards-body workstreams, negotiate proposals, and coordinate internal input, reducing the external engagement burden on technical experts. Contribute to relevant ISO/IEC, INCITS, NIST consortium, and cross-industry work. - Maintain clear approvals, negotiating positions, contribution records, and implementation handoffs so that external commitments remain connected to technical owners and available capacity. You might thrive in this role if you - Have technical depth in evaluation science, AI evaluations and red teaming, AI safety, or trust and safety, combined with demonstrated ability to translate that expertise into credible standards or assessment methods. - Have authored or materially shaped standards, evaluation criteria, control frameworks, or normative technical contributions—not only coordinated participation. - Can translate a broad safety objective into a clear requirement and explain what evidence would demonstrate that it has been met. - Understand the differences among organizational risk-management processes, model and system evaluations, mitigation testing, and broader assurance claims. - Can evaluate sensitive, context-dependent outcomes, including uncertainty and variation across users and use cases, without overstating what a benchmark or assessment can establish. You do not need to be an expert in every risk domain. - Understand how assessor competence, independence, incentives, and access affect the credibility of an assessment. - Can build consensus without sacrificing technical rigor, and know when to compromise, challenge a proposal, or escalate a decision. - Earn trust with technical teams while communicating clearly with lawyers, executives, policymakers, and external standards participants. - Write precisely, exercise discretion, and can independently move a defined workstream from initial proposal through review, negotiation, and handoff. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a Deployment Lead Life Sciences, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Life Sciences vertical, partnering with pharmaceutical companies, clinical research organizations, and other data and services providers to deploy next-generation AI capabilities across their drug discovery, development, and operations. You will own delivery end-to-end: embedding with Life Sciences customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: - Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria. - Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. - Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management. - Partner with Product and Research so platform components and research workstreams land in time to support deployment goals. - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models. - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. - Shape how we engage Life Sciences customers You’ll thrive in this role if you: - Bring 7+ years of customer‑facing technical delivery leadership and have expertise in the Life Sciences space. - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. - Excel in high ambiguity environments. Know how to simplify complex and dynamic work. - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems. - Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions. - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs. - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls. - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution. - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role You will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Financial Services vertical, partnering with banks, asset managers, and private capital investors to deploy next-generation AI capabilities across their operations, investment processes, and portfolio companies. You will own delivery end-to-end: embedding with Financial Services customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: - Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria. - Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. - Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management. - Partner with Product and Research so platform components and research work streams land in time to support deployment goals. - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models. - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. - Shape how we engage Financial Services customers You’ll thrive in this role if you: - Bring 7+ years of customer‑facing technical delivery leadership and have expertise in the Financial Services industry. - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. - Excel in high ambiguity environments. Know how to simplify complex and dynamic work. - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems. - Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions. - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs. - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls. - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution. - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software. We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex. About the Role As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption. You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery. You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity. This role is based in our Madrid office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria. - Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software. - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process. - Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations. - Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback. - Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness. - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution. - Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely. - Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams. - Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments. - Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows. You’ll thrive in this role if you: - Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting. - Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management. - Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable. - Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows. - Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable. - Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback. - Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost. - Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes. - Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives. - Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies. - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments. - Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required. - Are able to speak English and Spanish fluently. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s API Multicloud team is responsible for extending OpenAI’s API platform into strategic cloud environments, starting with AWS . The team’s mission is to distribute OpenAI’s API broadly and safely by enabling key API technologies in AWS-native environments, in close partnership with Amazon and internal teams across Codex, Research, Safety Systems, and Applied. The team is focused on bringing core developer and enterprise capabilities into cloud-native environments, including AWS-hosted Codex, model customization / post-training as a service, and new stateful runtime environments for agentic workloads. This work sits at the intersection of production ML systems, developer platforms, model behavior, and large-scale infrastructure. About the Role We’re hiring Machine Learning Engineers to build and improve the AI systems that help strategic partners adapt OpenAI models to important use cases in cloud-native environments. This role spans post-training workflows, evaluation, data pipelines, model behavior, and API/infrastructure integration. You’ll work at the boundary between partner needs and core ML systems: helping teams understand what is and isn’t working, diagnosing issues in training and evaluation workflows, and turning those learnings into improvements to the underlying platform. You should enjoy working with external technical partners, extracting the real goal from messy requests, and pushing back or reframing when the requested experiment is not the highest-leverage path. You’ll collaborate closely with Research, Applied, Safety Systems, infrastructure teams, and external technical partners to solve ambiguous model-performance problems. When you succeed, strategic partners and internal teams will be able to improve model behavior with confidence, driving measurable product improvements while the systems behind that work become more reliable, scalable, and effective over time. In this role, you will - Partner with strategic customers and internal teams to define target model behaviors, diagnose failure modes, and translate real-world needs into training, evaluation, and system requirements. - Build and scale production ML systems for model customization, post-training, and fine-tuning-as-a-service workflows. - Design, run, and interpret experiments to see whether training and customization workflows are producing the intended outcomes, and identify changes to data, evaluation, training, or infrastructure that improve performance. - Partner with backend and infrastructure engineers to integrate ML capabilities into AWS-native API environments. - Feed learnings from partner deployments back into the platform by proposing and implementing improvements to post-training systems, tooling, APIs, and developer workflows. - Work closely with Research and Applied teams to bring model improvements, training workflows, and evaluation best practices into production. - Help design systems that allow strategic partners and enterprise customers to safely customize OpenAI models for high-value use cases. - Debug and improve complex systems spanning model behavior, training data, APIs, distributed infrastructure, and customer-facing product surfaces. - Operate with high ownership in a 0→1 environment where requirements are ambiguous, systems are evolving quickly, and reliability matters. Your background might look something like: - Master’s or PhD in Computer Science, Machine Learning, or a related field, or equivalent practical experience. - 3+ years of professional engineering experience in relevant ML, infrastructure, or product-driven engineering roles. - Strong ML engineering experience building, training, fine-tuning, evaluating, or deploying production AI systems, with hands-on experience in deep learning, transformer models, and frameworks like PyTorch or TensorFlow. - Hands-on experience with training and fine-tuning large language models, including methods like supervised fine-tuning, distillation, preference optimization, reinforcement learning, or other post-training techniques. - Strong software engineering fundamentals, including data structures, algorithms, systems design, and high-quality production code in Python, Rust, or similar languages. - Experience with model customization, evaluation systems, data pipelines, distributed systems, cloud infrastructure, or production ML platform tradeoffs. - Ability to operate across model behavior, APIs, and infrastructure, while collaborating closely with Research, Safety, product engineering, infrastructure, and external technical partners. - Comfort moving quickly through ambiguity, owning problems end-to-end, and learning whatever is needed to get the job done. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The ChatGPT organization at OpenAI supports our mission by building products that bring cutting-edge AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language. Recent advances in our multimodal models have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering, unlocking entirely new creative and professional workflows. We work at the intersection of research and product, partnering closely with researchers, designers, product managers, and platform engineers to bring state-of-the-art image generation capabilities to life across ChatGPT and our mobile applications. Millions of users rely on these experiences every day to create, communicate, learn, and build. About the Role We are seeking an experienced Android Software Engineer to build and improve image generation experiences within the ChatGPT Android app. You will help define how users create, edit, and interact with visual content powered by the latest multimodal AI models. This is an opportunity to work on a highly visible product area, translating cutting-edge AI capabilities into intuitive, performant, and delightful mobile experiences used by millions around the world. ChatGPT's Android app already enables users to generate and transform images directly from their devices, and we're just getting started. In this role, you will: - Build and ship new Android features that power image generation and image editing experiences. - Create intuitive user experiences that make advanced AI capabilities feel seamless and accessible. - Collaborate closely with Product, Design, Research, and Engineering teams to bring new multimodal capabilities to production. - Drive improvements in app performance, reliability, architecture, testing, and developer tooling. - Optimize media-heavy workflows, rendering performance, networking, and responsiveness across a wide range of Android devices. - Own projects end-to-end—from ideation and implementation through launch, measurement, and iteration. - Help shape the future of AI-powered creativity on mobile. You might thrive in this role if you: - Have deep experience building Android applications using Kotlin and modern Android development frameworks. - Have shipped consumer-facing mobile products at scale and care deeply about performance, quality, and user experience. - Enjoy working on highly cross-functional teams and collaborating closely with product, design, and research partners. - Are excited by multimodal AI and the opportunity to bring cutting-edge image generation technology to millions of users. - Have experience building media-rich, graphics-intensive, camera, photo, video, or creative tooling applications. - Thrive in fast-moving environments where you can help define both the product and technical direction. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the role As a Pricing Strategist focused on GTM, you will help shape pricing strategy for B2B enterprise customers across our product portfolio. Working within Finance and partnering with GTM, Sales, and Product, you will focus on pricing analytics, price performance, and the effectiveness of credit programs while contributing to broader commercial strategy. In this role, you will - Build regular pricing-performance reviews, analyze discounting and concessions, and turn findings into better pricing guidance. - Develop commercial strategies and pricing programs for customer segments such as education, startups, and government. - Define objectives and success measures for credit programs and promotions, and evaluate their return on investment. - Translate segment goals and product pricing strategy into scalable pricing frameworks and commercial structures. - Partner on strategic enterprise deals to align commercial proposals with sound deal economics and pricing strategy. You might thrive in this role if you - Approach problems from first principles, identify root causes, and develop clear options for stakeholders. - Work effectively through ambiguity and differing perspectives. - Understand how sales organizations operate and collaborate well across GTM strategy, Finance, and Product. - Bring relevant experience from consulting, strategy and operations, or pricing, particularly work involving analytical teams. Experience with pricing analytics, pricing frameworks, discounting guardrails, or new-product pricing is helpful, but a strictly pricing-specific background is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Intelligence & Investigations Engineering team builds systems that detect, analyze, and disrupt abuse across OpenAI’s products. We partner closely with the Child Safety team and cross-functional groups to protect users while advancing OpenAI’s goal of developing AI that benefits everyone. About the Role As a Fullstack Engineer focused on child safety, you’ll build data-intensive, AI-powered applications and infrastructure that enable operators and investigators to work effectively and responsibly. You’ll adapt quickly in ambiguous, fast-moving environments to deliver well-crafted, reliable tooling for high-severity safety work. *Candidates should understand this role involves exposure to sensitive and egregious content. In this role, you will: - 4+ years of experience as a software engineer - Prototype, build, and maintain intelligence systems that detect, triage, and enable efficient human review of possible high severity harm - Work hand in hand with operators and investigators, designing and delivering systems that enable them to do their work faster, more accurately, and more safely. - Develop across the stack: UIs, services, pipelines, and anything else required to solve the problems we face. - Interact with partners across Product Policy, Platform Integrity, Safety Systems, and Research - Contribute to the team’s technical strategy, especially for child safety related tools and systems - Report on impact in a data-driven fashion You might thrive in this role if you: - Have a strong software engineering foundation and enjoy owning systems end-to-end—from infrastructure and data ingestion to frontend tooling - Are energized by working at the frontier of AI capabilities, integrating new models and APIs into practical systems - Have experience building and operating large-scale data pipelines or search/retrieval systems - Are proficient in Python and/or TypeScript, and familiar with tools like Spark, Kafka, Flink, data warehouses, and SQL - Take a product-minded approach, design with user workflows in mind, and iterate quickly based on feedback - Favor pragmatic solutions and can ship in hacky, low-support environments when needed - Are comfortable navigating ambiguity and open-ended problem spaces with evolving goals - Have prior experience working on engineering for high-severity harms - Bring intuition for the pain points and workflows of operations and investigative teams, and curiosity about solving complex investigations - Bonus: prior knowledge of child-safety-specific challenges such as secure handling of quarantined content and reporting to NCMEC About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Technology Vertical team builds within Core Products. The team’s mission is to transform every major function in a technology company with AI to drive higher economic output, while people remain owners of the outcomes: setting intent, applying judgment and craft, directing iteration, and owning the result. About the Role As a Product Manager on the Technology Vertical team, you will shape how knowledge workers use AI in their daily work. You’ll craft enterprise products at the intersection of novel research capabilities and genuine enterprise needs, driving the full feedback loop from research, to product, to OpenAI’s own enterprise functions, to the broader Technology Vertical. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the product roadmap for a line of business within tech verticals, using OpenAI’s organization to test, refine, and scale new workflows. - Develop the ecosystem strategy across technology partners in your line of business You might thrive in this role if you: - Have built enterprise products for non-developer knowledge workers and understand the needs of both individual contributors and organizational buyers. - Can turn complex workflows, integrations, and permission requirements into clear product decisions. - Are comfortable developing a strategy while working closely with engineers, customers, and cross-functional partners to ship and learn. - Bring strong judgment about which vertical-specific needs should become reusable capabilities across a broader product. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that AGI benefits all of humanity. Our Internal Communications team helps employees stay informed, connected, and engaged so they can focus on building and deploying safe and impactful AI. We partner across the company to explain what’s being built, why it matters, and how it connects to our strategy and mission. About the Role We’re looking for an internal communications professional to help employees understand the work happening across OpenAI’s research and product organizations. You’ll translate technical developments, product milestones, and team priorities into clear, useful communications that connect people to the work and to one another. Reporting to the Internal Communications lead for Research and Product, you’ll be the second member of the team dedicated to this part of OpenAI. You’ll independently own specific communications programs and projects within the broader strategy, build trusted relationships with technical teams, and identify stories and information employees need to hear. You’ll also help build practical processes that allow a small team to support a broad and fast-moving organization. This role requires strong writing and editing skills, technical curiosity, and sound judgment. You should enjoy asking questions, making sense of complex information, and moving work forward independently, with guidance from your manager on broader strategy and sensitive issues. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones. - Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery. - Translate complex technical and research concepts into accurate, accessible stories for employees with different levels of technical knowledge. - Build trusted relationships with researchers, product managers, engineers, and cross-functional partners to stay close to their work, identify important developments, and surface communication needs. - Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials. - Develop demos, research deep dives, and Q&A sessions that help employees hear directly from technical teams, including shaping content and preparing speakers. - Maintain and improve communications workflows, including editorial planning, templates, review processes, and shared resources that keep information timely and easy to find. - Use employee questions and feedback to improve communications, identifying gaps in understanding and recommending follow-up content or changes to format and cadence. - Partner with your manager on major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input. You might thrive in this role if you: - Have 5+ years of experience in internal communications, product communications, journalism, or a related field, ideally with exposure to research or technical teams. - Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience. - Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines. - Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it. - Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners. - Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance. - Enjoy creating practical, repeatable processes that improve the quality and consistency of communications. - Respond well to feedback and adapt as priorities change. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Events team advances that mission by connecting the people building AI with the people using it to solve problems, create new things, and open up opportunities for others. We bring developers, business leaders, customers, partners, and communities together to experience our technology firsthand and imagine what they can build with it. From global gatherings to hands-on experiences, our ambition is to inspire people to think bigger—and give them the ideas, relationships, and confidence to help shape what comes next. About the Role We’re looking for a Global Head of Events to lead a large, established global events and production team, with the opportunity to define what comes next. Working with OpenAI’s executive team, you’ll set the direction for our event portfolio, focus investment on the experiences that matter most, and give the team the clarity and support to do its best work. This is a chance to build on a substantial foundation and create the experiences people will associate with OpenAI for years to come. Your remit will span the company: flagship conferences, product launch experiences, developer gatherings, executive programs, regional events, and our presence at important industry and cultural moments. You’ll own the strategy, team, investments, and agency relationships that make that work possible. The team also leads in-house production for OpenAI’s town halls, webinar studio, and film projects. You’ll bring creative judgment, business instincts, and a love of bringing people together. You’re entrepreneurial and deeply curious: ready to start with an open question, find a direction, and learn by making things. You can make good decisions with incomplete information, bring others along, and change course when you learn something new. You’re also excited to use AI in your own work and help the team discover better ways to plan, create, and deliver experiences. In this role, you will - Set OpenAI’s global events strategy and focus investment on the experiences that matter most. - Partner with executives on event priorities, programming, and participation in key moments. - Create flagship gatherings and original formats that bring our products, ideas, and communities together. - Work across Brand, Creative, Product, Research, and Communications to create thoughtful, cohesive attendee experiences. - Lead and develop a global events and production team, while helping regional teams adapt experiences for their markets. - Own budgets, agencies, vendors, and complex production in partnership with Finance, Procurement, Legal, and Security. - Oversee in-house production for town halls, webinars, and film projects. - Partner with Revenue Marketing, Field Marketing, and developer teams on audience goals and follow-through; connect live, digital, and hybrid events to engagement beyond the room. - Define success across product understanding, adoption, community, customer relationships, brand, and business results, using feedback and AI to improve future experiences. You might thrive in this role if you - 14+ years of experience in global events, experiential marketing, and large-scale production, including leadership of teams, budgets, and programs across multiple markets. - A track record of creating distinctive flagship experiences and building the teams and processes to deliver them consistently. - Strong creative judgment and an understanding of how to design experiences for developers, business leaders, customers, partners, and communities. - Experience developing leaders, setting priorities across a broad portfolio, and guiding an established team through change. - Experience leading complex live and recorded productions, managing agencies and significant budgets, and partnering with senior stakeholders. - The ability to connect event investment to meaningful outcomes while keeping the attendee experience central. - An entrepreneurial approach to ambiguity, curiosity about AI, and firsthand experience using it to improve your work. Workplace & Location This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About OpenAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. Our mission requires a team that brings diverse perspectives, strong judgment, and a deep commitment to safe and beneficial deployment. About the role The ANZ B2B Marketing Lead is the accountable market owner for OpenAI’s B2B marketing strategy, execution, and outcomes across Australia and New Zealand. They set priorities with local GTM leadership, translate global and regional strategy into locally effective programs, and drive measurable pipeline, adoption, and customer trust. They remain hands-on while drawing on regional and global specialists, represent ANZ customer and market needs in broader planning, and build the operating model and capabilities needed to scale. The role prioritises enterprise and mid-market opportunities across Australia and New Zealand, while coordinating startup, developer, and partner programs with regional and global specialists. You will partner closely with Sales, Partnerships, Product Marketing, Communications, Legal, APAC Marketing, and Global Marketing to set local priorities, activate relevant programs, and bring ANZ customer and market insights into broader planning. Responsibilities - Own ANZ B2B marketing strategy and investment recommendations across Australia and New Zealand, prioritizing enterprise and mid-market opportunities in alignment with local GTM, regional, and global goals - Plan and run integrated marketing programs across ABM, field events, executive programs, roundtables, partner co-marketing, customer stories - Activate global and regional campaigns for the ANZ market, adapting messaging, channels, proof points, and execution for local audiences - Create high-impact local content, including customer stories, executive narratives, sales enablement, newsletters, and campaign assets - Partner with Sales to identify priority enterprise and mid-market accounts, industries, pipeline gaps, and buyer objections across Australia and New Zealand - Work with Product Marketing, APAC Marketing, and Global Marketing to adapt launches and B2B narratives for audiences across Australia and New Zealand - Coordinate with Comms, Global Affairs, Legal, and policy partners on trust-sensitive messaging and external programs - Build partner marketing strategies with priority ecosystem, channel, and industry partners, drawing on Partnerships and regional and global marketing specialists - Coordinate startup and developer programs with the relevant specialist teams as part of the ANZ B2B plan - Manage agencies, vendors, timelines, budgets, reporting, and post-campaign measurement - Establish operating rhythms and performance dashboards for ANZ B2B marketing - Represent ANZ customer and market needs in regional and global planning, advising leadership on opportunities, risks, and investment priorities - Identify capability gaps and recommend the resourcing, specialist support, and operating model needed to scale ANZ B2B marketing Qualifications - 10+ years of experience in B2B, enterprise, field, demand generation, or integrated marketing, with substantial ANZ B2B market experience - Proven experience driving measurable B2B pipeline and adoption through integrated demand generation, field marketing, events, and content programs - Proven experience building and executing account-based marketing (ABM) programs for strategic enterprise accounts, with measurable account engagement and pipeline impact - Proven experience executing integrated marketing programs that translate global or regional campaigns into locally relevant messaging, channels, content, and activation - Strong understanding of enterprise and mid-market buying dynamics across Australia and New Zealand, including trust, risk, privacy, procurement, partner influence, and stakeholder alignment - Full professional English fluency with strong writing, editing, and content production judgment for audiences across Australia and New Zealand - Demonstrated ability to work cross-functionally with Sales, Product Marketing, Comms, Legal, Partnerships, and regional and global teams - Strong project management skills and proven ability to manage multiple programs, agencies, vendors, budgets, and stakeholders - Analytical ability to connect marketing activity to pipeline, account engagement, adoption, and business outcomes - Demonstrated ability to own market strategy and hands-on execution, prioritise investment, and build repeatable marketing capabilities in ambiguous environments - Strong stakeholder influence and ability to bring local customer and market insight into regional and global planning - Proven ability to build and execute integrated marketing plans across relevant B2B channels, including brand, digital, and influencer channels Preferred qualifications - Experience marketing AI, developer, SaaS, infrastructure, cloud, data, or other technical products - Familiarity with Salesforce, Marketo, event platforms, and marketing analytics tools - Partner marketing experience, ideally including partner-led GTM and ecosystem co-marketing in ANZ - Experience with regulated or trust-sensitive industries such as financial services, healthcare, public sector, education, or professional services - Experience in startups, high-growth technology companies, or global-local matrix organizations - An existing network across ANZ enterprise technology, partner, agency, creative, production, or industry communities - Deep understanding of the business and consumer landscape, cultural context, and media and marketing dynamics across Australia and New Zealand Why this role matters ANZ is a strategically important B2B market for OpenAI. The right marketer will build the trust, customer proof, integrated programs, and operating model needed to turn market interest into durable adoption. This role will shape how OpenAI shows up to businesses across Australia and New Zealand at a pivotal moment for AI adoption. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Revenue Accounting, Technical team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, operationally sound monetization. We advise on commercial and contract design, establish clear accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting. About the Role We’re looking for a Manager of Revenue Accounting, Technical to drive the end-to-end technical revenue and operational workstream for OpenAI’s strategic commercial deals—from early structuring and deal-desk review through contracting, launch, and ongoing governance. Reporting to the Head of Revenue Accounting, Technical, you will serve as a key revenue advisor for complex and non-standard strategic deals, translating commercial objectives into revenue models that are economically sound, accounting-compliant, and operationally executable. You will partner with senior team members on the most novel or high-risk matters across strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures. You will engage from the earliest stages of a deal to shape economics, pricing, commercial terms, contract language, and product design; define the supporting data, billing, settlement, reporting, systems, controls, and revenue-recognition model; and drive cross-functional readiness through launch. After launch, you will help govern amendments, monitor whether the model is operating as intended, resolve execution issues, and evolve the approach as the partnership or business model changes. This role requires strong technical accounting judgment, commercial fluency, clear cross-functional communication, and the ability to independently drive complex workstreams while knowing when to seek input or escalate. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the day-to-day technical revenue workstream for a portfolio of strategic commercial deals from initial concept and term-sheet development through contracting, launch readiness, post-launch changes, and ongoing governance. - Build and pressure-test revenue models for strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share arrangements, and other emerging commercial models, including pricing, minimum commitments, incentives, credits, variable consideration, usage mechanics, and settlement flows. - Partner through the deal-desk process with Strategic Partnerships, Product, GTM, Strategic Finance, Legal, GTM Deal Desk, Tax, Finance Systems, and Revenue Operations to shape deal economics, pricing, contract terms, product configuration, and operational design from initial proposal through approval and launch. - Assist senior team members in evaluating complex transactions under ASC 606, including principal-versus-agent considerations, gross-versus-net presentation, performance obligations, variable consideration, contract combinations, commitments, credits, incentives, and related-party considerations, escalating precedent-setting judgments for senior review. - Translate technical conclusions into required commercial and contract terms, practical deal-desk guidance, approval guardrails, and clear intake, escalation, and decision-making processes for material deals, amendments, and renewals. - Design revenue models end to end by defining the contracting, product, data, order-to-cash, usage, billing, invoicing, settlement, reconciliation, reporting, systems, and control requirements needed to operate them; partner with operational teams to build, test, document, and scale the resulting processes. - Lead cross-functional launch readiness for strategic deals, validate that systems, data, billing, reporting, and controls reflect the approved structure, and help resolve post-launch issues, amendments, or changes in actual deal economics. - Develop clear internal decision materials and operating requirements, coordinate concurrent deal workstreams, and improve the playbooks, templates, and guidance that make strategic-deal execution more consistent and scalable. You might thrive in this role if you have: - 5+ years of technical revenue accounting or related advisory experience, with strong ASC 606 expertise and experience independently owning complex analyses and workstreams. - Experience working in or closely with a deal-desk function to support strategic commercial deals end to end, including complex collaborations, cloud marketplaces, platform distribution, licensing, revenue-share models, or other multi-party transactions. - Demonstrated ability to craft and pressure-test revenue models, influence commercial strategy, pricing, product design, and contract terms, and translate the agreed structure into executable operational flows. - Experience navigating emerging monetization models such as advertising revenue, marketplaces/commerce platforms, or other multi-sided ecosystems is a strong plus. - Strong working knowledge of principal-versus-agent analysis, gross-versus-net presentation, variable consideration, consideration payable to a customer, contract combinations, and complex performance-obligation assessments. - Experience driving cross-functional launch readiness, validating systems and operational processes, and resolving post-launch issues for complex or unfamiliar revenue models. - Experience translating evolving commercial structures into operational revenue models spanning contracting, product setup, usage data, billing, settlement, accounting, reconciliation, reporting, systems, and controls. - Sound commercial judgment and strong communication skills, with the ability to explain complex accounting issues and practical trade-offs to accounting and non-accounting stakeholders. - Demonstrated success managing multiple strategic deals from intake through launch and ongoing governance, improving repeatable processes, and operating effectively in ambiguous, rapidly changing environments; experience mentoring others is valued. - CPA preferred; a mix of Big 4 (or accounting advisory), commercial deal support, and technology industry experience in high-growth environments is highly valued. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. About the Role As an ITAV Operations Engineer at OpenAI, you will administer and troubleshoot conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. You will serve as the technical bridge between our support vendors and ITAV Engineering, resolving escalations that require internal access, administrative permissions, or deeper technical investigation. You will maintain reliable configurations, execute changes using established standards, and turn recurring issues into improvements to systems, documentation, and automation This is an in-office role and will require 5 days a week in our San Francisco office. Travel 30% of the time to support ITAV systems, technical changes, and operational readiness. International travel is required. In this role, you will: - Set up, configure, administer, and maintain conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. - Resolve vendor escalations that require internal administrative access or technical expertise, owning diagnosis, remediation, and verification of service restoration. - Manage assigned ITAV installation and commissioning scope for office builds, refreshes, and moves, adds, and changes using established standards, and verify that completed systems are ready for ongoing operation. - Serve as the technical bridge between vendors and ITAV Engineering, providing clear diagnostic evidence and escalating issues that require changes to system designs or engineering standards. - Execute software updates, configuration changes, equipment replacements, and conferencing move/add/change requests using established standards and recovery procedures. - Validate operational readiness for new or upgraded systems, including configuration, monitoring, administrative access, documentation, and support handoffs. - Investigate recurring failures and work with ITAV Engineering to implement and validate lasting improvements. - Maintain runbooks and recovery procedures, and train vendors and support technicians on approved tasks, access boundaries, and escalation requirements. - Partner with IT Systems Operations on identity and access, and with Workplace and content owners on service requirements and user training. - Build, operate, and improve AI and agentic workflows for repeatable administration, configuration checks, and troubleshooting; validate results, handle failures, and measure reductions in manual effort. You might thrive in this role if you have: - 5+ years of experience implementing and troubleshooting enterprise AV systems, including installation, commissioning, and working from technical designs; hands-on experience with Logitech, Cisco, QSYS and Google Meet conferencing hardware. - Hands-on expertise configuring, administering, and troubleshooting video conferencing platforms such as Google Meet, Zoom, and Microsoft Teams. - Experience working with support vendors to diagnose escalated issues, perform administrative actions outside vendor permissions, and document verified resolutions. - Experience administering AV or workplace technology services, including configuration, monitoring, software updates, and recovery, as well as migrating video conferencing platforms. - Practical knowledge of enterprise networking, including IP addressing, VLANs, DNS, DHCP, and multicast, sufficient to diagnose AV connectivity and work effectively with Network Engineering. - Experience configuring and troubleshooting wayfinding and conference room booking hardware, software, and room-resource integrations. - Experience deploying and troubleshooting AV over IP, including Q-LAN, Dante, and NDI. - Experience configuring and troubleshooting systems in the Q-SYS control ecosystem. - Experience applying AV build standards, validating system performance, and maintaining clear configuration and support documentation. - Experience using IT ticketing systems to prioritize technical escalations, communicate with users and partner teams, and meet agreed support expectations. - Experience using basic scripting, such as Bash, Lua, Python, or JavaScript, and AI or agentic workflows to automate repeatable work, validate results, handle failures, and document how others can operate it. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Employee Tech & Experience (ETX) helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and AV, we make technology simple, reliable and secure. Employee needs guide what we build, improve and choose to eliminate. About the Role Reporting to the Head of Global IT, you’ll lead ETX globally, building on the team’s capabilities and customer-zero work to continually advance the employee experience. You’ll shape ETX’s strategy, investment priorities and operating model in partnership with leadership across the company, turning new capabilities into measurable amplification. You’ll develop leaders and strengthen teams where people feel valued, own meaningful work and enjoy working together. This role is based at our San Francisco headquarters and requires an in-office presence. In this role, you will: - Lead the next stage of ETX’s global growth across Helpdesk, SysOps, Logistics and AV, with a shared strategy and accountability for employee outcomes. - Continually elevate the employee experience through research and design, directing investment to simplify entire user journeys, remove unnecessary effort and amplify what employees can accomplish. - Accelerate ETX’s agent-led and customer-zero work as capabilities advance: continually challenge which workflows need to exist, extend what agents can own end to end and evolve the operating model to deliver measurable amplification. - Develop leaders who earn trust, grow others and sustain an environment where people feel valued, take pride in their work and enjoy working together. Give people meaningful ownership and opportunities to stretch and grow, with clear priorities and sustainable workloads. - Scale global services to support company growth, with clear commitments to reliability, security, responsiveness, and effective controls. Measure performance through employee effort, service quality, and time to resolution. - Shape priorities and investment with leadership across the company, accelerating execution across functions with accountability for adoption and measurable improvements in how employees work. - Translate employee friction into lasting improvements in policy, service design, and ownership. Hold ETX accountable for restoring productivity, communicating with empathy, and addressing the underlying causes of recurring failures. You might thrive in this role if you: - Have led global organizations through growth and transformation, with measurable improvements in employee experience and reliability. - Start with what employees need. Use research and design to challenge assumptions and remove unnecessary work. - Rethink how the organization works as AI advances, expanding what agents can own and delivering measurable amplification. - Build leadership teams that help people grow, own meaningful work and enjoy working together. - Set direction and investment priorities with leadership across the company. Own execution, adoption and lasting results. The impact you’ll have You’ll help people at OpenAI do their most ambitious work. You’ll compound the impact of ETX’s agent-led work, turning advances in AI into measurable amplification, giving people back time and making technology simpler and more reliable as we grow. You’ll develop leaders who grow others, sustaining a culture where people feel valued, own meaningful work and enjoy achieving together what once felt out of reach. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team At OpenAI, our User Operations team safeguards our products and users from legal risk, regulatory non-compliance, fraud, and abuse. The team operates at the intersection of operations, compliance, and user trust, embedded within the broader User Operations organization and collaborating cross-functionally with Legal, Governance Risk & Compliance, Policy and Engineering. We support a global and diverse user base across OpenAI’s suite of product offerings, and developer tools by managing sensitive inbound tickets, regulatory obligations, and escalations. Every user-facing action is grounded in our commitment to legal integrity, ethical practice, and regulatory excellence. About the Role We are seeking an independent, adaptive, and operations-minded Regulatory Operations Analyst to help scale and evolve OpenAI’s global regulatory and compliance operations from San Francisco. This role focuses on complex regulatory operations, including work under the EU Digital Services Act (DSA) and EU AI Act, as well as regulatory inquiries and complaints across the Americas, and Asia-Pacific. You’ll manage sensitive cases independently, exercise sound judgment on escalations, and work closely with Legal Counsel, Governance, Risk and Compliance (GRC), and other cross-functional partners. You’ll also bring a working understanding of privacy and intellectual property matters so you can recognize and escalate related issues when needed. Beyond frontline casework, you’ll help shape the documentation, workflows, tooling, and automation that support safe, scalable and regulatory and legal compliance operations. This role is essential to building scalable, high-integrity operations that protect user rights, meet our obligations under emerging and current regulations. You’ll also contribute to multi-phase transitions and automation efforts that support our long-term operational model. Please note: This role may involve exposure to sensitive or concerning content, including complaints involving harassment, fraud, or regulatory violations. Strong personal discretion, empathy, and resilience are essential. In This Role, You Will: Handle and resolve complex regulatory and user issues involving: - Regulatory, audit, or compliance inquiries and user complaints across Europe, North America, Latin America, and Asia-Pacific. AI governance and regulatory frameworks (e.g., EU AI Act, DSA, and OSA) - Regional content moderation and online safety requirements in markets including EU, UK, Brazil, Indonesia, and Australia - Trust & Safety incidents that intersect with regulatory obligations - Privacy and intellectual property escalations e.g. privacy rights requests or copyright takedowns - Perform risk evaluations and investigations to shape the safety of our users and compliance with regulatory frameworks - Act as incident manager for highly sensitive regulatory reviews, coordinating with Legal on the interpretation of legal and regulatory standards - Interface directly with Legal, Governance Risk & Compliance, Privacy, Product, Policy and Support teams to coordinate escalations and resolution paths - Implement operational workflows for regulatory compliance and build and maintain tooling, escalation playbooks, and knowledge domains - Contribute to vendor training and governance models, especially during transitions and ramp-up phases - Lead or participate in cross-functional initiatives that strengthen our regulatory and legal infrastructure - Monitor operational health through case quality audits, SLA tracking, escalation accuracy, and data analysis You Might Thrive in This Role If You: - Have 8+ years of experience in regulatory compliance, legal operations, and trust & safety, preferably in a global or high-growth tech environment - Have translated content moderation or online safety requirements into operational workflows and can navigate evolving global frameworks as it relates to AI - Have partnered with in-house legal counsel, DPOs, or external regulators on audits, inquiries or escalations - Understand tiered support structures and have worked with vendor operations at scale - Bring a structured automation first, systems mindset to operational governance and risk evaluation - Communicate clearly, empathetically, and effectively, especially in writing responses to sensitive issues - Operate well in ambiguity and can manage multiple priorities simultaneously with speed and precision - Thrive in high-autonomy environments, making sound decisions independently and coordinating effectively across teams and time zones About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Technical Revenue team partners with Product, Legal, GTM, Strategic Finance, Revenue Accounting, Finance Systems, and the company’s GTM Deal Desk organization to enable scalable, audit-ready monetization. We advise on commercial and contract design, establish defensible accounting positions under ASC 606, and provide clear conclusions and handoffs for downstream execution by Revenue Accounting Operations. About the Role We’re looking for a Senior Manager of Technical Revenue Enablement to lead Revenue Recognition deal advisory for OpenAI’s general B2B commercial activity. Reporting to the Head of Technical Revenue, you will serve as the primary Revenue Recognition counterpart to OpenAI’s Deal Desk organization, partnering with Legal, GTM, Product, Pricing, and Strategic Finance throughout the presignature deal lifecycle. You will own intake and triage, advise on non-standard terms, approve arrangements supported by established policy and precedent, and route novel or strategic matters to the appropriate technical owner. You will build a scalable deal-advisory model by translating ASC 606 into practical contract guardrails, approved language, decision trees, review thresholds, and clear service levels. This role requires deep technical accounting judgment, commercial fluency, strong stakeholder influence, and the ability to make timely, risk-based decisions in a fast-moving environment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead the Revenue Recognition deal-advisory function for general B2B transactions, serving as the primary finance counterpart to OpenAI’s GTM Deal Desk organization. - Partner early with GTM Deal Desk, Legal, GTM, Product, and Strategic Finance to evaluate proposed economics and terms before commitments are made or contracts are signed. - Own deal intake and triage, distinguish standard, non-standard, novel, and strategic arrangements, and route matters to the appropriate technical owner based on policy, materiality, and risk. - Review and resolve revenue recognition issues involving performance obligations, variable consideration, commitments, credits, concessions, contract modifications, options, incentives, implied promises, acceptance provisions, and consideration payable to a customer. - Approve transactions covered by established policy and precedent, and develop clear, recommendation-led escalation packages for novel or material judgments. - Translate technical conclusions into practical commercial guardrails, approved contract language, fallback positions, decision trees, and training for GTM Deal Desk, Legal, and GTM. - Partner with contract-review operations to establish review service levels, prioritization standards, stakeholder communications, performance metrics, and feedback loops that support deal velocity without compromising revenue integrity. - Prepare audit-ready conclusions and standardized accounting handoffs for Revenue Accounting Operations, including performance obligations, transaction price, allocation, revenue pattern, monitoring requirements, and billing-versus-revenue differences. You might thrive in this role if you have: - 10+ years of technical revenue accounting, revenue recognition, or related advisory experience, with deep ASC 606 expertise and experience leading complex workstreams. - Significant experience partnering with commercial Deal Desk, Legal, Sales or GTM teams on high-volume B2B contracts and non-standard commercial terms. - Strong command of performance-obligation analysis, variable consideration, consideration payable to a customer, contract modifications, material rights, principal-versus-agent analysis, and gross-versus-net presentation. - A track record of translating technical accounting requirements into practical contract language, commercial guardrails, and workable alternatives. - Strong risk-based judgment and the ability to distinguish routine matters, precedent-supported exceptions, novel policy questions, and strategic transactions. - Experience building or improving deal intake, triage, approval, escalation, service-level, and governance processes. - Demonstrated ability to balance deal velocity with accounting integrity, audit readiness, and clear decision rights. - Strong commercial judgment and executive communication skills, with the ability to explain complex accounting issues and practical trade-offs to senior non-accounting stakeholders. - Demonstrated success influencing cross-functional stakeholders without direct authority in ambiguous, rapidly changing environments. - CPA strongly preferred; a mix of Big 4 (or accounting advisory) and technology industry experience in high-growth environments is highly valued. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Life sciences is one of the clearest areas where advances in intelligence can meaningfully benefit the world at large. The OpenAI Life Sciences team works at the intersection of advancing frontier life sciences model capabilities and building products to help scientists accelerate their research and leverage the full potential of AI for scientific work. Rosalind Workbench brings together the scientific tools, data sources, interactive biology file viewers and core life sciences workflows into a central environment to help scientists investigate questions, design experiments, analyze results, and advance discovery. Rosalind Workbench can be used with any OpenAI model, including GPT-Rosalind--our dedicated life sciences model, which combines frontier reasoning with specialized tool orchestration across medicinal chemistry, genomics, wet-lab assistance, and other scientific applications. Our long term vision is for teams of agents to work together across these domains, giving researchers access to broader expertise and the ability to pursue more ambitious scientific questions. About the Role We’re looking for a Product Manager to shape Rosalind Workbench for life sciences. You will own product strategy and execution, working directly with researchers in academic labs, biotech, and pharma to understand where AI can meaningfully improve their work. You’ll partner with engineering, research, design, and customer-facing teams to turn emerging capabilities into intuitive products that scientists return to. This role calls for strong product judgment, depth in life sciences, and the ability to move from an ambiguous research problem to a focused, shippable experience. In this role, you will have the opportunity to define the future of AI guided scientific discovery and build the capabilities and tools that help advance the scientific frontier for researchers and help increase the accessibility of model intelligence for scientific use. This is a chance to shape how AI shows up in one of the world’s most important and complex industries, with enormous room for product innovation, real-world impact, and long-term platform leverage. We move with urgency, hold a high bar for quality and trust, and care deeply about building products that can help improve human health outcomes. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: - Shape Rosalind Workbench’s strategy and roadmap, prioritizing high-impact workflows across discovery biology, verification, and CRO management. - Partner with engineering, research, and design to turn scientific data, tools, and models into intuitive workflows with the depth and control experts need. - Prototype with Codex, Rosalind Workbench, and GPT-Rosalind to validate ideas with scientists before committing engineering time. - Partner with Safeguards, Preparedness, Product Policy, and go-to-market teams to build responsible access to scientific capabilities into researcher onboarding and product workflows. - Drive enterprise readiness for pharma and biotech, spanning data protection, admin controls, research-system integrations, and security, compliance, and procurement requirements. - Own execution from discovery through launch and iteration, translating user needs and technical constraints into clear requirements and driving adoption with go-to-market partners. - Build scientific rigor into the experience through reproducible analyses, traceable evidence, visible uncertainty, and scientist review. - Use product data, researcher feedback, and market insight to improve scientific utility, reliability, adoption, and business impact. You might thrive in this role if you: - Have a track record of shipping products that solve complex user problems, taking ambitious products from zero to one and scaling adoption or commercial success. Founder experience is a plus. - Bring substantive life sciences experience through research, industry, or building tools for scientists. You can discuss experimental design, data quality, and biological interpretation with researchers; an advanced degree is helpful, but equivalent practical experience matters. - Combine strategic judgment with a hands-on builder mindset: prototype ideas, choose focused use cases, and stay close to execution. - Have built model evaluations or benchmarks, ideally for scientific or agentic workflows, and know how to assess validity, uncertainty, and reliability. - Can translate between scientists, engineers, designers, and commercial teams. You have the technical fluency to reason about data and tool integrations, model limitations, and the tradeoffs involved in reliable scientific workflows. - Exercise sound judgment about evidence, uncertainty, privacy, and safety. You know that a convincing output is not sufficient proof of scientific validity, and you build evaluation and expert feedback into product development. - Have shipped into life sciences, pharma, or regulated research environments and understand data governance, compliance, and responsible access to sensitive capabilities. - Care deeply about helping scientists make discoveries. You combine curiosity and user empathy with a high bar for usability, and are motivated to make advanced AI useful across the realities of everyday research. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team We are hiring a Partnerships Manager based in Germany with primary responsibility for Germany. You will own some of OpenAI’s most important business development and partnerships in the German market while contributing to broader EMEA and international priorities. The role is responsible for identifying, developing, and executing partnership strategies that accelerate adoption of OpenAI’s products across enterprise, developer, and consumer channels. About the Role You will manage relationships with strategic partners in Germany and on cross-border opportunities, ranging from global technology platforms to regional champions, including enterprise software vendors, telcos, cloud providers, and government-aligned organizations. This is a deeply cross-functional role requiring close collaboration with Product, Engineering, GTM, Legal, and Policy teams. Although the role has clear accountability for Germany, team priorities may evolve, so you must be ready to take on other markets, verticals, or partnership types. Please note that this role is based out of our Munich office, with 3 days a week required in the office. In this role, you will: - Own partnership strategy and execution for Germany, driving end-to-end partnership development and delivery in the market while contributing to broader EMEA and international priorities. - Negotiate and close strategic local and cross-border deals across commercial terms, product scope, data/privacy, brand/marketing, incentives, and expansion paths. - Lead senior partner relationships: build trust, align on joint value props, and manage complexity. - Partner closely with Product, Engineering, GTM, Legal, Policy, and regional counterparts to align roadmaps, navigate constraints, and execute partnership initiatives. - Bring deep knowledge of Germany and a strong point of view on country and sub-region differences across EMEA, informing prioritization, positioning, and partner selection. Apply that judgment flexibly when supporting opportunities beyond Germany or in new verticals. - Define success metrics and use analytical judgment to assess progress, surface risks, and communicate outcomes to internal stakeholders. You might thrive in this role if you have: - 10+ years of experience in strategic partnerships, product partnerships, business development, or general management within the technology industry. - Fluency in English and German. - Demonstrated success leading high-impact local and international partnerships involving major technology partners, including complex cross-border work. - Deep understanding of the German market, combined with experience operating across multiple countries and international markets. - Product-savvy with the ability to engage technical stakeholders credibly and influence product direction and roadmap tradeoffs. - Exceptional communication, negotiation, and executive presence. - Strong analytical instincts and comfort using data to inform decisions and communicate impact. - Ability to thrive in a fast-paced, highly ambiguous environment, operate both independently and collaboratively, and adapt quickly across changing markets, verticals, and partnership types. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team We are hiring a Partnerships Manager based in France with primary responsibility for the French market. You will own some of OpenAI’s most important business development and partnerships while contributing to broader EMEA and international priorities. The role is responsible for identifying, developing, and executing partnership strategies that accelerate adoption of OpenAI’s products across enterprise, developer, and consumer channels. About the Role You will manage relationships with strategic partners in France and on cross-border opportunities, ranging from global technology platforms to regional champions, including enterprise software vendors, telcos, cloud providers, and government-aligned organizations. This is a deeply cross-functional role requiring close collaboration with Product, Engineering, GTM, Legal, and Policy teams. Although the role has clear accountability for France, team priorities may evolve, so you must be ready to take on other markets, verticals, or partnership types. Please note, this role is based in Paris with 3 days per week required in the office. In this role, you will: - Own partnership strategy and execution for France, driving end-to-end partnership development and delivery in the market while contributing to broader EMEA and international priorities - Negotiate and close strategic local and cross-border deals across commercial terms, product scope, data/privacy, brand/marketing, incentives, and expansion paths. - Lead senior partner relationships: build trust, align on joint value props, and manage complexity. - Partner closely with Product, Engineering, GTM, Legal, Policy, and regional counterparts to align roadmaps, navigate constraints, and execute partnership initiatives. - Bring deep knowledge of France and a strong point of view on country and sub-region differences across EMEA, informing prioritization, positioning, and partner selection. Apply that judgment flexibly when supporting opportunities beyond France or in new verticals. - Define success metrics and use analytical judgment to assess progress, surface risks, and communicate outcomes to internal stakeholders. You might thrive in this role if you have: - 10+ years of experience in strategic partnerships, product partnerships, business development, or general management within the technology industry. - Fluency in English and French - Demonstrated success leading high-impact local and international partnerships involving major technology partners, including complex cross-border work. - Deep understanding of France, combined with experience operating across multiple countries and international markets. - Product-savvy with the ability to engage technical stakeholders credibly and influence product direction and roadmap tradeoffs. - Exceptional communication, negotiation, and executive presence - Strong analytical instincts and comfort using data to inform decisions and communicate impact - Ability to thrive in a fast-paced, highly ambiguous environment, operate both independently and collaboratively, and adapt quickly across changing markets, verticals, and partnership types About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. This role is based in our San Francisco HQ and we offer generous relocation support for new hires. In this role, you will: - Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. - Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. - Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. - Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. - Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance. - Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions. - Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities. - Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally. - Help train internal sales and success teams on technical capabilities, integrations, and evolving product features. You will thrive in this role if you: - Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role. - Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations. - Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses. - Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders. - Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets. - Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch. - Demonstrate strong ownership, bias for action, and customer empathy. - Care deeply about responsible platform growth, user trust, and long-term partner success. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. About the Role We are looking for a senior product communications leader to own OpenAI’s B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof. Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence. This is an exceptionally fast-paced, hands-on role that spans every altitude of communications. You will move from setting strategic positioning and shaping executive narratives to writing launch materials, developing media pitches, and delivering the details that make a story land. Working closely with Product, Research, Marketing, Sales, and our central Product Communications team, you will identify buyer needs, substantiate our claims, and carry a clear, consistent B2B story into the market. This role reports to the Head of Business Communications. In this role, you will: - Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims. - Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners. - Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our products create value in practice. - Turn complex product developments into clear, accurate stories for people who buy, build with, or assess our products. - Build relationships with reporters and other voices who shape enterprise technology decisions, developing stories that extend beyond launch-day coverage. - Drive launch execution from early messaging and customer proof through spokesperson preparation, media outreach, and learning from the response. - Advise senior partners on the business story, clarify ownership and expert review early, and help teams make sound decisions quickly when priorities change. You might thrive in this role if you have: - Deep experience communicating complex enterprise technology in terms of business needs and outcomes. - A record of leading significant launches and building a durable market narrative between them. - Excellent writing, with a habit of explaining technical capabilities without jargon. - Strong judgment about what enterprise buyers need to know, what customer evidence supports, and where future ambition begins. - The confidence to work closely with senior executives and bring teams to a decision under pressure. - The ability to move from strategy into hands-on execution at speed, and curiosity about new ways to reach business audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. This role is based in our San Francisco HQ and we offer generous relocation support for new hires. In this role, you will: - Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. - Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. - Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. - Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. - Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance. - Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions. - Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities. - Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally. - Help train internal sales and success teams on technical capabilities, integrations, and evolving product features. You will thrive in this role if you: - Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role. - Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations. - Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses. - Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders. - Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets. - Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch. - Demonstrate strong ownership, bias for action, and customer empathy. - Care deeply about responsible platform growth, user trust, and long-term partner success. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across custom silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the platforms behind them. We connect kernel development with the broader software stack to deliver complete product capabilities. About the Role As an Operating Systems Engineer focused on the Linux kernel, you will design, develop, and maintain the kernel capabilities that underpin OpenAI’s consumer devices. You’ll bring deep expertise in one or more Linux kernel subsystems and carry solutions through the higher-level software stack. Your ownership will extend into the userspace services, libraries, tools, and interfaces needed to deliver complete product features. You’ll shape the boundaries between kernel and userspace, make design decisions across the stack, and see your work through development, integration, and production. In this role, you will: - Build kernel capabilities: Design, implement, and maintain Linux kernel subsystem changes that support device capabilities and product requirements. - Own features across the stack: Choose appropriate kernel and userspace boundaries, and build the interfaces and supporting components needed to deliver reliable features in shipped products. - Debug complex system behavior: Use tracing, profiling, instrumentation, and diagnostic tools to resolve correctness, concurrency, performance, power, and reliability issues in development and production. - Measure and validate improvements: Develop tests and representative workloads to demonstrate repeatable performance, power, and reliability gains and detect regressions across kernel and userspace. - Partner across disciplines: Work with hardware, firmware, platform, and application engineers to turn system requirements into understandable, maintainable solutions. - Contribute sustainable kernel changes: Prepare reviewable patches, incorporate feedback, and contribute fixes and improvements upstream where appropriate. Maintain product-specific changes responsibly as the kernel evolves. Minimum Qualifications - Substantial hands-on experience designing, developing, and debugging one or more Linux kernel subsystems, such as memory management, storage, networking, high-speed peripherals, power management, scheduling, or virtualization. - Proficiency in C for kernel and low-level systems development. - Strong understanding of kernel concurrency, synchronization, memory ownership, and resource lifetimes. - Experience delivering systems capabilities across kernel and userspace, including designing interfaces and diagnosing problems that cross that boundary. - Understanding of Linux kernel development principles and practices: maintainable designs, appropriate abstractions, reviewable patches, compatibility awareness, and careful validation to prevent regressions. You might thrive in this role if you: - Are proficient in Rust for systems programming, with experience developing Linux kernel code in Rust alongside C. - Participate in the Linux community through patches, code review, testing, bug reports, technical discussions, or collaboration with subsystem maintainers. - Take ownership of complete solutions and follow problems across system boundaries. - Make careful tradeoffs among functionality, security, performance, power, and maintainability, and explain your decisions with evidence. - Work constructively through technical review and communicate clearly with teammates across disciplines. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across systems software and product engineering to build reliable consumer devices and the platforms behind them. We develop the connectivity and networking foundations that support communication across OpenAI products and systems. About the Role As an Operating Systems Engineer focused on connectivity and networking, you will design, develop, and maintain the OS capabilities that enable reliable, secure, and efficient communication across OpenAI products and systems. Your work will span Wi-Fi and Bluetooth frameworks, IP networking, and advanced network services and policy. You’ll develop OS services, libraries, and interfaces for a broad range of connectivity needs, make design decisions across software boundaries, and carry solutions through development, integration, and production. In this role, you will: - Build connectivity foundations: Design, implement, and maintain OS services, frameworks, and APIs for Wi-Fi, Bluetooth, and IP networking. - Develop reusable network capabilities: Build connection management, network configuration and selection, service discovery, and routing capabilities. - Enable secure communication: Develop network services and policies for secure communication, traffic management, and isolation across varied network environments. - Resolve issues across the stack: Investigate correctness, concurrency, interoperability, and reliability issues across OS components, protocol stacks, and application interfaces. - Improve performance and efficiency: Use tracing, profiling, and repeatable measurements to improve latency, throughput, resource use, and power efficiency. - Validate real-world reliability: Build diagnostic tools, representative workloads, and automated tests to validate interoperability and failure recovery across changing network and operating conditions, measure reliability improvements, and protect gains with regression coverage. - Deliver maintainable product capabilities: Partner with hardware, firmware, security, platform, and application engineers to translate system requirements into shipped capabilities and clear, maintainable interfaces for integration and troubleshooting. Minimum Qualifications - Substantial hands-on experience developing Wi-Fi and Bluetooth functionality in operating-system frameworks, system services, or connectivity middleware. - Strong understanding of IP networking, including IPv4/IPv6, TCP/UDP, DNS, DHCP, routing, and socket behavior, with practical experience implementing and debugging networked systems. - Experience implementing advanced networking capabilities in one or more areas such as routing and network policy, VPNs and tunneling, traffic management, or network isolation. - Experience designing and maintaining platform APIs and the services behind them, including connection lifecycle management and integration with other OS components. - Proficiency in C++ for systems development, including concurrent programming, memory ownership, and resource lifetime management. - Strong understanding of asynchronous systems, interprocess communication, and failure handling. - Experience diagnosing complex connectivity issues using system traces, protocol captures, logs, and structured debugging. - Ability to work across disciplines, make sound technical tradeoffs, and carry solutions from investigation through implementation and validation. You might thrive in this role if you: - Have delivered connectivity capabilities in shipped products and resolved interoperability issues across software stacks and third-party implementations. - Bring depth in transport protocols and performance, including QUIC, congestion control, multi-path networking, or operation across multiple network interfaces. - Have experience with network virtualization, proxies, NAT, firewalls, or policy enforcement within an operating system. - Have improved connectivity performance or power consumption, supported by repeatable measurements and regression coverage. - Understand security and privacy considerations in connectivity services, including authentication, permissions, and credential handling. - Are proficient in Rust for systems programming. - Take ownership of complete solutions and follow problems across framework, service, and underlying stack boundaries. - Use experiments and measurements to challenge assumptions and guide technical decisions. - Work constructively across disciplines and make careful tradeoffs among functionality, security, reliability, performance, power, and maintainability. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Plugin Ecosystem team builds the platform and product experiences that let people extend ChatGPT and Codex. We work on plugins, skills, connectors, interactive apps, and open standards like the Model Context Protocol (MCP). We make plugins easy to discover, install, and use, ensure they’re invoked at the right time, and help people find new ways to get value from them. We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work spans creation and publishing, reliable execution across our products, clear permissions and approvals, and the controls admins need to bring plugins to their organizations. We work closely with research to improve plugin quality as models evolve. About the Role We’re looking for product-minded engineers to build the systems behind plugins and improve how models use them. Depending on your focus, you may scale generalist infrastructure and identity-related integrations across products, or improve plugin quality at the intersection of backend engineering and applied AI or work on the product experience itself to drive plugin usage. You’ll work across teams and own problems from diagnosis and design through implementation and release. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex. - Build intuitive experiences that help users discover, install, and use plugins to get more done. - Make plugins easier to create, test, publish, update, and share. - Improve when and how models use plugins, from choosing the right plugin to completing a task. Work with Research to diagnose failures and measure improvements as models evolve. - Improve plugin reliability and interaction quality across ChatGPT and Codex, including interactive apps, with clear error messages and recovery paths. - Build consistent permissions, approvals, and admin controls that help individuals and organizations confidently adopt plugins. - Work with developers and partners to turn recurring problems into improvements to the platform, tooling, and documentation. - Collaborate across engineering, Product, Research, Security, and Trust & Safety to scale plugin infrastructure and deliver safe, reliable execution. You might thrive int his role if you: - Care about product quality and can make complex capabilities feel intuitive, from discovering a useful plugin to completing a task with it. - Have strong opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions. Experience with identity, permissions, or integration-heavy systems is especially valuable. - Enjoy talking with users and developers, understanding what they’re trying to accomplish, and turning recurring problems into product and platform improvements. - Can move between product questions and technical details, collaborate across teams, and take an ambiguous problem through to production. - Are comfortable working across web interfaces and backend systems. Experience building applied AI systems, diagnosing model–tool interactions, and measuring reliability and quality is especially valuable. - Have built products people rely on or software that other developers use, such as an API or SDK, an open-source project, a developer platform, or internal tools with real users. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team: About the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT6-Astra, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. Across OpenAI’s enterprise product suite, it is critical to offer organizations the technology to securely establish, connect, and manage people and non-human identities across OpenAI products. The Enterprise Identity team builds shared identity foundations and enterprise controls for authentication and federation, provisioning and lifecycle, secure access, session management and revocation, administration, auditability, and access visibility so identity and access can be governed consistently across products. We build the foundational systems that enable organizations to adopt OpenAI products with confidence.. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time. About the Role: We’re looking for an experienced Product Manager for OpenAI’s Enterprise Identity product efforts. You will lead efforts to deliver critical capabilities such as SSO, SCIM, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments. This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: - Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, and advanced admin controls. - Partner with customers and internal teams to design features that meet diverse enterprise security and compliance needs. - Collaborate with engineering and GTM to evolve the enterprise identity data model for complex organizational hierarchies and administration models. - Lead cross-functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces. - Establish and track KPIs to measure product success, adoption, and reliability. You might thrive in this role if you: - Have 10+ years of product management experience leading large-scale enterprise products. - Have strong product judgment and can simplify complex problems. - Work effectively with technical teams and ship high-quality products. - Are analytical, user-focused, and an excellent cross-functional communicator. - Care deeply about using AI to improve how businesses operate. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Frontier Assurance team brings independent scrutiny into OpenAI’s safety decisions and helps the public understand and assess our safety work. We lead third-party assessments and safeguard testing for OpenAI’s flagship launches, pilot new assurance mechanisms such as embedded auditing, run our misalignment disclosure process, and incorporate independent expert input as evidence for critical safety decisions. About the Role As a Research Program Manager on the Frontier Assurance team, you will build programs that bring independent expertise into frontier AI safety decisions and make the evidence behind those decisions understandable to the public. You will lead external research partnerships and third-party assessments, coordinate public safety documentation, and develop new approaches to independent scrutiny and transparency. Working across research, engineering, product, policy, and communications, you will help ensure external findings inform concrete decisions and that our public explanations accurately reflect the evidence, limitations, and remaining uncertainty. We’re looking for people with deep experience in research partnerships and program management with technical and research teams. This role combines partnership management, cross-functional coordination, an understanding of AI safety research, alignment, and evaluations, and strong communication skills. You will work with researchers and engineers within OpenAI and across the external community to initiate projects, set ambitious goals and milestones, and drive execution across multiple teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design and run third-party assessment programs for frontier models and safeguards, including independent evaluations, adversarial testing, and new approaches such as embedded auditing. Work with researchers and external partners to define assessment questions, scope, access, timelines, and deliverables. - Build and manage strategic research partnerships with third-party evaluators, academic labs, and other independent experts, prioritizing expertise, independence, and diversity of perspectives. Enable rigorous research, including work that challenges internal assumptions. - Bring external findings to safety decision-makers and translate them into actionable recommendations for safeguards, deployment, product, and policy. Track follow-up actions and ensure partners understand how their input was considered. - Partner with research, product, policy, and communications teams to explain the evidence behind OpenAI’s safety approach: what we tested, what we learned, how findings shaped safeguards and deployment decisions, and where limitations and uncertainty remain. Translate complex technical results into accurate, accessible communication for expert and public audiences. - Lead public transparency programs, including system cards, summaries of third-party assessments, and updates on significant findings and follow-up actions. Develop approaches to sharing methods, results, and limitations while protecting privacy, security, and sensitive information. - Create channels for researchers and civil society to ask questions, provide feedback, and inform future assessments and transparency efforts, including beyond individual launches. - Own program goals, milestones, dependencies, and risks across assessment and transparency work, keeping internal and external stakeholders informed and resolving obstacles to execution. You might thrive in this role if you: - Have an understanding of AI evaluations and measurement, and can engage with technical teams on evaluation design and results. - Can interpret evaluation findings and communicate what they do and do not establish, including methodological limitations, uncertainty, and disagreement. - Have experience building research partnerships and managing external stakeholders, especially academic researchers and independent experts. - Can synthesize technical and social science research into clear executive summaries and accessible explanations for public audiences. - Have experience delivering technical publications or public reports across multiple contributors, and exercising judgment about what to share, with whom, and when. - Have worked cross-functionally across product, research, and engineering teams and can coordinate complex programs with policy and communications partners. - Have an understanding of and interest in frontier AI safety and policy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Product Policy team develops and implements policies that shape how OpenAI’s technology is built and used. We work with teams across the company to turn complex questions about AI’s benefits and risks into practical guidance for responsible research, product development, and deployment. About the Role As Product Policy Manager, Regulation, you will map external regulatory and legislative trends and synthesize them into concrete research, product, and policy requirements. You will connect deep expertise in regulation and public policy with a sophisticated understanding of AI and strong product judgment. Your remit will span frontier AI, youth, wellbeing, use in high-stakes domains, deceptive use, and other emerging issues. Working closely with Legal and Global Affairs, you will help Product, Engineering, Research, and Safety teams understand what external developments mean for their work, what decisions or evidence are needed, and how to act. We’re looking for someone who combines deep regulatory and public-policy expertise with an in-depth understanding of AI and a demonstrated ability to advise product and engineering teams. You should be able to move from complex external developments to clear decisions and requirements that teams can implement. This role can be based in San Francisco or Remote. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Map and prioritize regulatory and legislative developments across jurisdictions and AI issue areas. Distinguish enacted requirements, proposals, guidance, and emerging expectations; assess their relevance, uncertainty, timing, and implications for our models and products. - Translate external developments into actionable research questions, evaluation needs, product requirements, and policy recommendations. Identify gaps in evidence, define the intended outcome and acceptance criteria, and make tradeoffs and open questions clear. - Advise Product, Engineering, Research, and Safety teams throughout design, launch, and iteration. Partner with Legal on legal interpretation and applicability, and with Global Affairs on legislative context and external engagement, to develop feasible implementation options and clear ownership. - Maintain traceability from external signals to internal decisions, requirements, and implementation. Track material changes, surface dependencies and emerging risks, and use research, product evidence, and expert input to refine recommendations and inform external policy discussions. You might thrive in this role if you: - Bring substantial experience in AI or technology regulation, public policy, product policy, or a related field, including interpreting complex regulatory and legislative developments across jurisdictions and translating them into action. - Understand AI deeply, including model capabilities and limitations, training and deployment, evaluations, and safety mitigations. You can reason about how requirements differ at the model, product, and deployment levels and identify where further research is needed. - Have a strong record of product advising and close partnership with product managers, engineers, and researchers. You can turn ambiguous concerns into specifications, implementation options, acceptance criteria, and decisions that improve products. - Exercise sound judgment under uncertainty, prioritize across a broad portfolio, and manage work from an emerging external signal through implementation and iteration. - Communicate clearly and precisely with technical teams, legal and policy experts, and executives. You can explain regulatory complexity, distinguish evidence from assumptions, and resolve disagreement constructively. - Bring breadth across AI policy issues—including frontier risks, youth, wellbeing, high-stakes uses, and deceptive use—and the ability to build depth quickly with subject-matter experts, research, data, and user insights. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made up of Sales, Solutions, Support, Marketing, and Partnership professionals who work together to bring AI to as many users as possible. About the role Our Sales team helps customers understand how highly capable AI can transform their businesses. As an Account Director, Large Enterprise, you’ll work with some of our largest accounts across a variety of industries, winning new business and expanding adoption within existing customers. This role combines technical understanding, executive engagement, and ownership of complex enterprise sales. You’ll create demand, develop opportunities, and lead deals from initial engagement through negotiation, deployment, and expansion. You’ll help executives move from curiosity about AI to a clear understanding of how it can change the way their businesses operate—and build a practical path to realizing that value. We’re looking for someone with a hunter mentality who takes initiative and creates momentum. You’re comfortable opening doors, building relationships across business units, and bringing commercial and technical stakeholders together around an enterprise transformation strategy. Success means both winning business and helping customers turn their commitments into sustained adoption and consumption. This role can be based in our San Francisco, New York City or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you’ll: - Own a portfolio of large enterprise accounts across industries, developing account strategies that drive new business, enterprise adoption, and expansion. - Create demand through proactive prospecting, executive outreach, and a deep understanding of each customer’s business priorities. - Own complex deals end to end, including opportunity development, qualification, business case creation, technical evaluation, negotiation, and close. - Help senior executives understand AI’s potential to transform their business, identify priorities, and build alignment around a roadmap for investment and deployment. - Build relationships across business units and functions, connecting executive sponsors, business leaders, technical teams, and procurement to advance shared goals. - Partner with solutions engineering to translate complex technical capabilities into customer programs with measurable business outcomes. - Win initial deployments and expand successful use cases across teams, business units, and geographies. - Own a consumption revenue target, partnering across the customer lifecycle to turn signed agreements into production usage and sustained growth. - Maintain rigorous account plans, opportunity management, and revenue forecasts, taking responsibility for moving opportunities forward and resolving obstacles. - Bring customer and market insights to product, engineering, and GTM teams to inform our roadmap and approach to enterprise customers. - Help build the processes, practices, and culture of a growing, high-ownership sales organization. We’re seeking someone with experience including: - 14+ years selling complex platform-as-a-service and/or software-as-a-service products to large enterprise customers. - Demonstrated success winning new customers and expanding existing accounts. - Generating pipeline and creating demand through proactive account development, including opportunities where the customer has not yet defined a project or allocated budget. - Designing and executing complex deal strategies with multiple decision-makers, technical requirements, and procurement processes. - Selling across business units and functions, building support beyond a single buyer, team, or use case. - Working directly with C-level executives to connect technology investments to business strategy, operational change, and measurable value. - Selling technically complex products in close partnership with engineering and solutions teams. - Leading enterprise transformation opportunities from early discovery through deployment, adoption, and expansion. - Managing consumption-based revenue models, including forecasting usage, driving adoption, and identifying opportunities for growth. - Succeeding in fast-growing environments that require independent judgment, initiative, and accountability. You might thrive in this role if you: - Have a hunter mentality. You seek out opportunities, open doors, and build demand. You’re motivated by winning new customers and uncovering new opportunities within established accounts. - Take ownership. You drive progress at every stage of a deal. You set clear next steps, bring the right people together, and stay accountable when decisions are difficult or the path forward is unclear. - Can guide an executive journey. You meet leaders where they are, challenge their thinking thoughtfully, and help them develop a concrete vision for how AI can transform their business. - Are customer-centric and commercially driven. You connect customer outcomes to durable growth. You pursue opportunities where our technology can deliver meaningful value and stay engaged as customers move from purchase to adoption. - Are technically curious. You enjoy understanding complex products and can explain their capabilities, limitations, and business implications to both technical and nontechnical audiences. - Think across the enterprise. You see connections between business units, build relationships across functions, and turn an initial use case into a broader strategy for adoption. - Are a builder. You thrive in a high-ownership environment, make sound decisions with incomplete information, and help establish the practices that allow a growing team to succeed. - Have a passion or deep curiosity for artificial intelligence. You’re excited to help customers deploy AI thoughtfully and realize its potential to benefit their businesses and users. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the novel platforms required to support them. We partner closely with research to bring advanced AI capabilities into the physical world. About the Role As an Operating Systems Engineer focused on on-device inference, you will design, develop, and ship the OS stack that makes advanced AI capabilities reliable, responsive, and energy efficient on consumer devices. Your work will span OS services and frameworks, inference runtime integration, model fitting, scheduling, and performance and power management. You’ll partner with research to adapt models to device constraints, make design decisions across the stack, and carry solutions from early exploration through integration and production. In this role, you will: - Build the inference platform: Design and implement maintainable OS services, frameworks, and clear interfaces for inference execution, model loading and lifecycle, and resource management. - Fit models to device constraints: Partner with researchers on quantization, runtime integration, and memory optimization to meet memory, compute, and energy budgets while evaluating model quality and product behavior. - Coordinate system resources: Develop scheduling and resource policies that balance inference with other device activity, preserving responsiveness within latency, memory, battery, and thermal constraints. - Advance performance and power management: Develop and validate execution strategies that adapt to workload needs, available resources, and changing device conditions. - Debug across the stack: Use tracing, profiling, and structured debugging to investigate correctness, concurrency, performance, and reliability issues across models, inference runtimes, and OS components. - Measure and validate improvements: Build diagnostic tools, instrumentation, representative device workloads, and automated tests to demonstrate repeatable performance and energy gains on physical devices, catch regressions, and validate sustained use. - Bring capabilities to production: Collaborate with research, hardware, firmware, platform, and product engineering teams to turn emerging model capabilities into maintainable systems and reliable shipped features. Minimum Qualifications - Substantial hands-on experience designing, developing, and debugging operating system components, system services, or performance-critical platform software. - Proficiency in C++ for systems development, including concurrent programming, memory ownership, and resource lifetime management. - Hands-on experience integrating or optimizing inference runtimes or machine learning workloads in resource-constrained environments. - Strong understanding of scheduling, memory management, and how workloads compete for shared system resources. - Experience diagnosing complex system behavior and delivering performance or power improvements supported by repeatable measurements. - Ability to work across disciplines, translate research and product needs into system requirements, and explain technical decisions and tradeoffs clearly. You might thrive in this role if you: - Have delivered end-to-end on-device inference in shipped products, from model adaptation and runtime integration through OS support and production debugging. - Have adapted models for deployment through quantization, compression, or related techniques, balancing quality, execution cost, and memory requirements. - Have optimized inference across CPUs, GPUs, or neural accelerators, accounting for data movement, synchronization, and execution placement. - Are proficient in Rust for systems programming. - Take ownership of complete solutions and follow problems across model, runtime, and operating system boundaries. - Challenge assumptions, develop new approaches when existing techniques fall short, and use experiments and measurements to guide decisions. - Work constructively across disciplines and make careful tradeoffs among model quality, performance, power, reliability, security, and maintainability. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As the Manager of Applied AI Architects in London, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the DACH region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship. - Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market. - Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements. - Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities. - Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production. - Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment. - Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed. - Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience. - Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth. - Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices. - Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs. You might thrive in this role if you: - Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment. - Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises. - Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams. - Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact. - Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers. - Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements. - Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership. - Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems. - Are comfortable leading across Northern Europe and partnering across European markets from London, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models. - Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership. - Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale. About the Role As a Research Engineer in OpenAI's Monetization Group, you will have the opportunity to work with some of the brightest minds in AI. You'll contribute to deploying state-of-the-art models in production environments, helping turn research breakthroughs into tangible solutions. If you're excited about making AI technology accessible and impactful, this role is your chance to make a significant mark. In this role, you will: - Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact. - Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives. - Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches. - Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices. - Make a Difference: Monitor and maintain deployed models to ensure they continue delivering value. Your work will directly influence how AI benefits individuals, businesses, and society at large. You might thrive in this role if you: - Master's/ PhD degree in Computer Science, Machine Learning, Data Science, or a related field. - Demonstrated experience in deep learning and transformers models - Proficiency in frameworks like PyTorch or Tensorflow - Strong foundation in data structures, algorithms, and software engineering principles. - Experience with search relevance, ads ranking or LLMs is a plus. - Are familiar with methods of training and fine-tuning large language models, such as distillation, supervised fine-tuning, and policy optimization - Excellent problem-solving and analytical skills, with a proactive approach to challenges. - Ability to work collaboratively with cross-functional teams. - Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines - Enjoy owning the problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are hiring an International Marketing Lead, SMB Ads, reporting to the Head of SMB Ads Marketing, to build and scale OpenAI’s SMB Ads business outside the United States. You will own SMB business targets across international markets and lead the team and cross-functional plans that deliver advertiser acquisition, activation, retention, and revenue growth. This is a strategic and hands-on leadership role at the intersection of product marketing, growth marketing, demand generation, lifecycle marketing, partnerships, and sales enablement. You will directly manage the international SMB Ads marketing team and lead its work within a global matrix: set country priorities and resource choices, translate global strategy and capabilities into regional and local execution, and bring local insight back to shape global plans. In this role, you will: - Own international advertiser and revenue targets. Translate them into country plans spanning acquisition, activation, retention, expansion, and advocacy. - Prioritize countries based on market potential, product readiness, channel economics, and regulatory and operational requirements. Balance global consistency with local relevance. - Launch locally relevant go-to-market programs with regional marketing, sales, and partnership leaders across positioning, demand generation, lifecycle, education, offers, and conversion. - Improve the international advertiser experience with Product, Engineering, Data Science, and Operations, from signup and campaign creation to payments, measurement, support, and trust. - Align regional sales leaders around shared growth goals, market plans, enablement, and coordinated customer engagement. - Direct investment across markets and programs. Align budgets, team capacity, agency resources, and global capabilities with growth opportunities, and refine allocation as results emerge. - Lead international performance reviews, forecasting, and growth initiatives with Sales, Product, and Finance. Use experimentation, funnel insights, and return on investment to improve results. - Hire, coach, and develop the international SMB Ads marketing team. Establish clear goals and a culture of experimentation, collaboration, and accountability. - Connect regional and local insights to global strategy. Establish planning and review rhythms that shape marketing, product, and operational roadmaps. You might thrive in this role if you: - Bring significant experience owning international business or growth targets, with measurable customer and revenue results in SMB, self-serve, advertising, SaaS, marketplace, commerce, or fintech businesses. - Demonstrate success hiring and developing marketing teams, scaling across countries, and leading collaboration among global, regional, and local teams. - Balance global strategy with local customer needs, prioritizing investment across markets, segments, and programs. - Understand how to acquire, activate, educate, and retain SMB customers at scale. - Use funnel data, market research, customer insight, and experiments to make clear decisions in evolving markets. - Build trusted partnerships with regional sales and marketing leaders, global specialist teams, Product, Engineering, Partnerships, Legal, and Operations. - Combine growth, lifecycle, content, partner, and field programs into effective market plans. - Bring familiarity with advertiser acquisition, campaign setup, and education on platforms such as Google Ads, Meta Ads, TikTok for Business, Amazon Ads, Reddit, or Snap. - Translate strategy into execution, launching programs, evaluating results, and scaling successful approaches. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Role As Head of Finance - Data Centers, you will be the finance leader for OpenAI’s self-built data center efforts. You will partner with teams across infrastructure, real estate, energy, construction, procurement, and finance to turn proposed sites into sound investment decisions and funded projects. This role spans the full development lifecycle: evaluating opportunities, building investment cases, forecasting capital needs, managing construction budgets, and helping determine how projects should be financed. You will give leadership a clear view of project economics, funding requirements, and risks as we build data center capacity at scale. In this role, you will: - Lead financial evaluation of proposed data center and related power infrastructure projects, including site economics, development costs, capacity phasing, lifecycle costs, and key risks. - Build and own project-level models and capital expenditure forecasts that connect construction schedules, power delivery, equipment procurement, contingencies, and funding needs. - Establish capital budgets and financial controls for active builds. Track commitments, actual spending, change orders, and forecasts to completion; identify cost or schedule risks early. - Partner with development, engineering, energy, construction, and procurement leaders on decisions that affect cost, timing, and long-term performance. - Work with Treasury, Corporate Finance, Tax, and Legal to evaluate financing options, including project or construction debt, leases, joint ventures, and other partnership structures where appropriate. - Prepare investment recommendations and capital approval materials for senior leadership, translating complex project details into clear choices and tradeoffs. - Build a consistent portfolio view of project costs, cash requirements, milestones, and financial performance. Partner with Accounting and operations teams through project completion and handoff. You might thrive in this role if you have: - Prior experience as the finance leader for large-scale data center builds or major electric generation projects. You have directly owned investment analysis, capital budgets, and financial decisions through development and construction. - Prior experience in investment banking or private equity. This is a strong preferred part of the background for this role. - 10+ years of experience across strategic finance, infrastructure finance, project development, or related fields. - Strong command of project finance, capital project economics, capex and cash flow forecasting, budget management, and the financing structures used to develop large infrastructure assets. - Excellent financial modeling skills and the judgment to test assumptions, quantify uncertainty, and recommend a path forward. - Working knowledge of construction cost drivers and risks, including utility and power timelines, procurement, contracts, and change orders. - The ability to work closely with technical and construction teams while communicating clearly with senior finance and business leaders. - Strong track record of hiring, leading and developing high performing teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Real Estate & Workplace (REW) team creates and operates the workplaces and services that help OpenAI employees do their best work. Within Workplace Experience, Transportation connects our global office network through programs designed around employee needs, local conditions, and operational excellence. About the Role As Global Transportation Program Sr. Manager, you will own the strategy, expansion, and day-to-day performance of OpenAI’s employee transportation programs. You will make it easier for employees to get to and between our workplaces through reliable, accessible, and cost-effective commuting options. We’re looking for a builder who has launched and scaled employee transportation programs across countries in a fast-growing organization. You will translate our global workplace expansion plans into a transportation roadmap, establishing the systems, vendor partnerships, and operating practices needed to support new markets and growing offices. You’ll balance global consistency with local needs, creating repeatable approaches that enable local teams to deliver reliable service as the company scales. Location and work model : San Francisco, CA based, with required travel up to 10% to our global offices. This role will be in office Monday - Wednesday, with the option to work from home Thursdays and Fridays. In this role, you will: - Own a global transportation expansion roadmap aligned with office openings, headcount growth, and changing commute demand. Prioritize investments, forecast capacity and costs, and lead launches from market assessment through operational readiness and ongoing service delivery. - Manage the global employee transportation portfolio across shuttles, parking, micromobility, transit and commuter benefits, and EV charging. Determine the right service mix for each market based on employee needs, local infrastructure, accessibility, and cost. - Build a scalable operating model across regions, including repeatable launch playbooks, clear global and local ownership, vendor standards, integrated tools and reporting, and training for local teams. Adapt programs to local infrastructure, regulations, and benefit practices without rebuilding the approach for every office. - Manage transportation vendors from sourcing and onboarding through service reviews, renewals, corrective action, and transitions, partnering with Strategic Sourcing and Legal on commercial terms. - Own program budgets, forecasts, invoice review, and business cases; use utilization and cost data to recommend where to invest, optimize, or retire services. - Partner with Workplace Operations, Real Estate, Facilities, Corporate Security, People/Benefits, Payroll, Finance, Legal, IT, and Internal Comms to clarify ownership and deliver integrated programs. - Work with Benefits, Payroll, and Legal to design and administer transit benefits, parking eligibility, subsidies, and reimbursement policies appropriate to each market. - Establish clear service levels, incident escalation, backup plans, and outage communications so employees can navigate disruptions safely and confidently. - Improve the end-to-end employee journey, including discovery, enrollment, booking, support, and feedback; build clear intake, tracking, and resolution processes with internal teams and vendors. - Measure service reliability, adoption, capacity utilization, employee satisfaction, accessibility, and cost effectiveness; turn findings into improvements and concise leadership recommendations. You might thrive in this role if you: - Have directly built and scaled employee transportation programs across multiple countries during significant organizational growth, with demonstrated results in new-market launches, service reliability, adoption, and cost management. - Bring hands-on experience across multiple transportation modes, including shuttles, parking, micromobility, and transit or commuter benefits, with the ability to manage an integrated portfolio. - Can turn ambiguous expansion needs into practical plans, budgets, operating standards, and clear decisions while staying close to daily service delivery. - Have managed complex vendor relationships and commercial performance, including service levels, budgets, procurement processes, and service recovery. - Use data to evaluate demand, service quality, utilization, and cost, and can explain tradeoffs clearly to employees, partners, and leaders. - Build effective partnerships across functions, regions, and external providers, and can drive decisions and accountability without relying on formal authority. - Apply sound judgment to safety, accessibility, local requirements, and employee data, bringing in the right specialists when needed. - Communicate clearly, act on feedback, and remain calm and accountable during service disruptions or changing priorities. - Experience with commute-management platforms, transportation demand management, sustainability measurement, or systems integrations is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team The ChatGPT Library team is building the persistence layer that helps people and organizations collaborate with increasingly capable AI systems. ChatGPT Library provides users with a durable place for their files, context, and creations, forming a substrate between humans and agents—a foundation for AI that can remember, retrieve, and act on the right context over time. The team sits within the Personalization organization and partners closely with product, design, research, model, and infrastructure teams. Its work helps models become a useful second brain for individuals—for example, answering questions such as “What did I work on last week?”—and supports enterprise use cases that turn company knowledge into accessible, actionable context. About the role We are looking for a hands-on engineering manager to lead a team of approximately 9–10 engineers and own execution across the product roadmap. This is a technical leadership role for someone who can set a high product bar, build a strong team, shape architecture, and contribute directly when needed. You will form and translate an ambitious product vision into a focused roadmap and help the team ship reliable, intuitive experiences at the intersection of AI, knowledge, and collaboration. The ideal candidate leads by example. You are comfortable moving between people leadership, product decisions, technical design, and code. Founder or early-stage startup experience is especially valuable because the role requires urgency, sound judgment under ambiguity, and a willingness to operate across boundaries. In this role you will • Lead, coach, and grow a team of approximately 9–10 engineers while creating clarity, accountability, and a healthy execution rhythm. • Own the engineering roadmap for Library, working with product and design partners to prioritize the highest-impact problems. • Set a high bar for product quality, technical excellence, reliability, privacy, and user trust. • Provide hands-on technical leadership through architecture reviews, prototyping, debugging, and coding when it will accelerate the team or unblock a critical path. • Build systems that allow AI products to persist, retrieve, and use personal and organizational context effectively. • Partner across Personalization, model, research, infrastructure, enterprise, and third-party integration teams to deliver cohesive end-to-end experiences. • Navigate ambiguity, make pragmatic tradeoffs, and turn emerging AI capabilities into a clear product and engineering plan. • Hire exceptional engineers and develop technical leaders who can scale the team’s impact. You might thrive in this role if you • Have experience managing and developing high-performing engineering teams while remaining technically hands-on. • Have a strong software engineering foundation and are comfortable contributing production code in a modern codebase. • Have built and shipped user-facing products with a high quality bar, ideally in fast-moving or zero-to-one environments. • Bring founder, startup, or early-stage product experience and know how to create momentum with limited structure. • Can reason about distributed systems, data persistence, retrieval, permissions, collaboration, and the product implications of AI-native architectures. • Communicate clearly across engineering, product, design, research, and executive stakeholders. • Balance long-term technical direction with near-term delivery and know when to simplify, prototype, or invest for scale. • Care deeply about building AI products that are useful, trustworthy, and intuitive for both individuals and organizations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s Forward Deployed Engineering team partners with banks, asset managers, insurers, and private capital firms to deploy production-grade AI systems in high-stakes financial environments. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into reliable, auditable systems that create measurable business impact. Our work turns early deployments into repeatable solution patterns, operating standards, and evaluation practices that scale across regulated financial institutions. About the role We are hiring a Forward Deployed Engineer (FDE) to lead end-to-end deployments of OpenAI’s models inside financial services organizations where correctness, latency, explainability, and control matter. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems. You will measure success through production adoption, workflow efficiency, risk reduction, revenue impact, and evaluation-driven feedback loops that inform product, model, and GTM strategy. You’ll work closely with Product, Research, GTM, Security, Legal, and GRC to deliver systems that meet enterprise standards for governance, auditability, and operational resilience. You will also play a central role in shaping OpenAI’s Financial Services offering — identifying high-value use cases, defining solution patterns, and building the first repeatable deployments that scale across institutions. Learn more about some of our work with financial institutions . This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% may be required. In this role, you will - Design and ship production AI systems around models, owning integrations, data flows, reliability, observability, and on-call readiness across financial workflows. - Lead discovery and scoping from pre-sales through post-production, translating ambiguous business problems into hypothesis-driven problem framing, system requirements, and delivery plans with measurable outcomes. - Define and enforce launch criteria for regulated financial environments, including controls, audit artifacts, evaluation benchmarks, and acceptance thresholds tied to risk and performance. - Build in sensitive data environments where access controls, data lineage, explainability, and failure modes shape architecture and operating procedures. - Run evaluation loops that measure model and system quality against workflow-specific financial benchmarks (e.g., accuracy, latency, coverage, false positives) and use results to drive iteration. - Own delivery state across multiple workstreams, making trade-offs between scope, speed, and quality to protect production outcomes. - Distill deployment learnings into hardened primitives, reference architectures, playbooks, and tooling that scale across financial institutions. - Surface field feedback that informs model behavior, product capabilities, and platform gaps in real-world financial use cases. You might thrive in this role if you - Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries. - Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences. - Have experience with financial workflows such as research, trading, risk, compliance, underwriting, operations, or investment processes, and understand how incentives and controls shape adoption. - Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks. - Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes. - Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture. - Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns. - Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere. About the Role As an Applied AI Engineer focused on quantitative investment and trading firms, you will partner directly with researchers, engineers and technical leaders to apply OpenAI’s models and Codex to their research and development workflows. You will combine an understanding of how quants work with hands-on technical skills, helping customers identify valuable opportunities, evaluate approaches and take successful experiments into production. You will work with both practitioners and senior leaders, connecting advances in AI to the problems that matter most to their firms. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Work directly with quantitative investment and trading firms to identify opportunities across research, data analysis and software development, translating their needs into practical implementations, evaluations and measurable outcomes. - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes. - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators. - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance. - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution. - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact. - Lead technical workshops and hands-on sessions that help quantitative researchers and engineers apply OpenAI’s models and Codex effectively in their day-to-day work. - Bring the needs of quant customers into OpenAI’s product development, translating deployment experience, evaluations and feedback into clear requirements for Product, Research and Engineering. - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments. You might thrive in this role if you: - Have worked in quantitative research, quantitative development or a closely related role, or can demonstrate an excellent understanding of how quantitative investment and trading teams operate. You understand their research processes, technical environments and expectations for rigorous evaluation. - Have practical, hands-on experience with LLMs, whether through tools such as Codex or through building AI applications. Deep experience deploying LLM systems is valuable, but strong quant expertise and the ability to learn quickly are the priorities. - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management. - Are highly proficient in Python and comfortable building and debugging research tools, data workflows or software systems. - Bring a rigorous approach to evaluating quantitative, statistical or machine-learning systems, and can apply that discipline to assessing AI outputs and workflows. - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost. - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes. - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives. - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments. - Learn quickly, challenge assumptions constructively and collaborate with humility. You are motivated to deepen your expertise in applied AI and help others adopt it successfully. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse, misalignment, and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency. Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations. Within Safety Systems, the Model Policy team works to ensure that frontier models behave safely and reliably in real-world environments by designing policies that define safe model behavior. Some of our publications include: - Safety at every step - OpenAI GPT6 System Card - OpenAI Model Spec About the Role We’re hiring a Model Policy Manager to shape model behavior for U.S. government use, with a focus on national security applications. You’ll define nuanced policies and translate them into training and evaluation criteria, helping models navigate high-stakes scenarios while preserving their usefulness and capabilities. This role is based in our San Francisco office. We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays. In this role, you will: - Develop model policies that guide safe and useful behavior. - Build evaluations, identify policy gaps and model failures, and use findings to improve policies and training. - Work with research, engineering, and domain experts to support safe, reliable deployment. You might thrive in this role if you: - Bring relevant experience in AI safety, policy, or risk assessment. - Have strong judgment and can turn complex safety questions into clear, practical policies. - Have the technical fluency to work hands-on with model data and evaluations. - Are motivated by OpenAI’s mission and the responsible use of AI in safety-critical settings. - Have an active TS/SCI clearance or equivalent. Security Requirements - Active TS/SCI clearance or equivalent is preferred but not required About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse, misalignment, and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency. Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations. Within Safety Systems, the Model Policy team works to ensure that frontier models behave safely and reliably in real-world environments by designing policies that define safe model behavior. Our relevant publications include: - Safety at every step - OpenAI GPT6 System Card - OpenAI Model Spec - GPT-Live - ChatGPT Images 2.5 About the Role We are hiring a Model Policy Manager to focus on the safety of multimodal models. In this role, you will shape how OpenAI identifies, evaluates, and addresses risks in multimodal AI models - such as GPT-Live and ChatGPT Images - as well as multimodal capabilities in frontier AI models. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design and maintain model policies for audio, image, video, and omni-modal behavior. - Translate theories of harm and threat models into behavioral safety policies, evaluation criteria, grading guidance, and safeguards. - Identify and analyze safety regressions and failure patterns to identify gaps in existing policies and inform policy iteration. - Develop policy artifacts that support model training, evaluation, and deployment, including behavior instructions, human-data campaigns, golden sets, and evaluations. - Partner with AI researchers, domain experts, and product teams to operationalize policy into measurable model behavior. You might thrive in this role if you: - Have strong judgment about the real-world risks of advanced multimodal AI systems. - Possess experience turning ambiguous safety questions into clear data-driven policies, behavioral boundaries, and measurable evaluation criteria. - Treat policy as an end-to-end, measurable system by testing whether it produces the intended model behavior and diagnosing gaps across policy, data, graders, and safeguards. - Leverage strong technical judgement to design policies around model behavior that can realistically be trained, measured, and supervised at scale. - Demonstrate strong technical fluency and uses AI tools to accelerate policy development, evaluate model behavior, analyze failure patterns, and turn findings into actionable improvements. - Are comfortable working hands-on with model data and evaluation results, including inspecting examples, analyzing failure patterns, assessing data quality, and distinguishing policy failures from grader, model, or system failures. - Enjoy fast-paced, collaborative research environments where priorities shift as models, evidence, and risks change. - Take a pragmatic, evidence-driven approach to reducing risk while preserving beneficial uses of AI. - Have hands-on experience driving consensus and action in ambiguous spaces. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Industrial Compute organization is building and operating the infrastructure required to support frontier AI at unprecedented scale. The organization works across data center development, power, design and construction, hardware, supply chain, deployment, facilities operations, and external partnerships. As this infrastructure footprint grows, OpenAI must ensure that sustainability, operational reliability, and responsible development are incorporated into infrastructure decisions from the beginning rather than addressed as separate downstream initiatives. About the Role We are seeking an Infrastructure Operations & Sustainability Lead to develop and execute the sustainability strategy for OpenAI’s global infrastructure portfolio. This role will translate environmental priorities and external commitments into practical operating requirements across site selection, data center design, construction, equipment procurement, deployment, and ongoing operations. You will build the frameworks, metrics, governance, and cross-functional programs required to improve environmental performance while preserving the speed, reliability, and scalability demanded by OpenAI’s infrastructure roadmap. The role will partner closely with infrastructure operations, site development, engineering, construction, power, hardware, supply chain, finance, legal, public policy, government affairs, communications, and external infrastructure partners. This is a senior leadership role requiring infrastructure fluency, sustainability expertise, executive judgment, and the ability to drive complex initiatives across organizational boundaries. Key Responsibilities - Develop and maintain a comprehensive sustainability strategy for OpenAI’s global compute infrastructure. - Translate sustainability objectives into actionable requirements for site selection, design, construction, procurement, commissioning, and operations. - Establish decision frameworks that balance environmental impact with infrastructure reliability, deployment speed, cost, and scalability. - Develop strategies addressing operational and embodied carbon, water stewardship, materials, construction impacts, waste, circularity, and equipment lifecycle management. - Partner with data center engineering and operations teams to identify practical improvements in infrastructure efficiency, resource use, resilience, and operational performance. - Incorporate sustainability considerations into self-build, colocation, cloud, and strategic infrastructure-partner decisions. - Establish measurable goals, operating metrics, dashboards, and governance mechanisms for infrastructure sustainability programs. - Improve the quality, consistency, and auditability of environmental and operational data across internal teams and external partners. - Work with hardware, manufacturing, and supply chain teams to develop supplier requirements and lifecycle strategies for infrastructure equipment. - Evaluate emerging technologies, design approaches, and operating practices and determine which should move from pilot programs into scaled deployment. - Develop business cases that clearly communicate environmental impact, implementation requirements, cost, schedule, and operational tradeoffs. - Partner with Public Policy and Government Affairs on infrastructure-related sustainability positions, regulatory developments, and external engagement. - Represent OpenAI in conversations with infrastructure partners, industry organizations, policymakers, community stakeholders, and other external parties. - Provide executive leadership with clear assessments of progress, material risks, strategic choices, and recommended actions. - Build repeatable playbooks that allow sustainability practices to scale across sites, geographies, infrastructure partners, and technology generations. Qualifications - 12+ years of experience in sustainability, infrastructure operations, environmental strategy, data center infrastructure, the built environment, or a related field. - Experience leading sustainability or operational-improvement programs across a large, complex, and geographically distributed organization. - Demonstrated ability to translate high-level environmental objectives into practical engineering, procurement, construction, and operational requirements. - Strong understanding of carbon, water, materials, waste, circularity, and lifecycle considerations within physical infrastructure. - Experience building metrics, governance systems, and executive reporting for complex operational programs. - Ability to evaluate technical, financial, environmental, regulatory, and reputational tradeoffs together. - Strong cross-functional leadership and the ability to influence senior stakeholders without relying on direct authority. - Experience working with external partners, suppliers, regulators, policymakers, or industry organizations. - Excellent written and verbal communication, including the ability to make complex subjects clear and decision-ready for executives. - Comfort operating in a fast-moving environment with incomplete information, changing priorities, and significant external scrutiny. Preferred Skills - Experience with hyperscale data centers, cloud infrastructure, industrial facilities, or another power- and resource-intensive operating environment. - Familiarity with data center design, construction, facilities operations, hardware supply chains, and infrastructure-development lifecycles. - Experience with embodied-carbon reduction, sustainable construction materials, water-positive programs, equipment circularity, or infrastructure-efficiency initiatives. - Knowledge of greenhouse-gas accounting, environmental disclosure frameworks, lifecycle assessment, and sustainability-related data systems. - Experience developing external partnerships or industry initiatives that produced measurable operational outcomes. - Familiarity with energy procurement and utility policy sufficient to partner effectively with dedicated power and energy teams. - Experience building or leading multidisciplinary sustainability and infrastructure programs through periods of rapid organizational growth. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Our Executive Operations team serves as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We are pivotal in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company. Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals. About the Role This team member will be a proactive and adaptable partner to leaders, supporting complex calendar and schedule management, expenses, team meetings and events, and travel as needed. The role requires a high level of coordination across internal and external engagements, working closely with other members of Executive Operations. This role is based in Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will - Manage complex calendars, balancing competing priorities while ensuring leaders’ time is aligned with business needs. - Coordinate internal and external meetings, resolve scheduling conflicts, and facilitate effective communication across stakeholders. - Plan and manage domestic and international travel, ensuring seamless logistics and execution. - Support team operations, including All Hands meetings, offsites, happy hours, and other team events. - Process and manage expense reports in accordance with company policies. - Build strong working relationships across teams and develop trusted partnerships with the leaders you support. - Help improve operating rhythms, identify opportunities to streamline processes, and contribute to operational excellence. - Collaborate closely with other members of Executive Operations to support high-impact initiatives and cross-functional work. - Exercise sound judgment, professionalism, and discretion when handling confidential information. You might thrive in this role if you have - 4 to 7 years of executive support, executive operations, or similar experience. - Experience supporting one or more senior leaders in a fast-paced, high-growth environment. - Demonstrated experience managing complex calendars, scheduling across multiple stakeholders, and resolving competing priorities. - Experience coordinating complex travel, meetings, and other operational needs with strong attention to detail. - Excellent written and verbal communication skills with the ability to tailor communication to different audiences. - A collaborative mindset and enjoy partnering across teams to solve problems and move work forward. - Strong organizational skills and the ability to operate independently in an environment with changing priorities. - Fluency with Google Workspace, Slack, and modern productivity tools, with curiosity to learn new technologies. - Interest in AI and the technology OpenAI is building. - Comfort working in a fast-moving and often ambiguous environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Within Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows. About the Role We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI. This role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI. You should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly relevant. Success requires a strong foundation in production troubleshooting and reliability, alongside the ability to build trusted relationships with customer engineering leaders and executives. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will... - Set the strategy for Dedicated Support Engineering. Define the function’s charter, service model, priorities, and growth plan. Translate customer needs and company priorities into clear decisions about where to invest and how to scale. - Build and develop a high-performing global organization. Hire and coach senior technical talent, develop future leaders, and establish expectations for technical depth, customer ownership, collaboration, and performance. - Design the customer engagement model. Establish how DSEs are assigned to customers, build account knowledge, conduct operational reviews, and prepare for critical events. Define clear responsibilities and handoffs with Support, Technical Success, Sales, and Engineering. - Set the standard for technical ownership. Ensure the team uses evidence, reproduction, and systems-level investigation to advance complex issues. Develop the team’s judgment on when to continue investigating, mitigate, or engage Engineering, and stay close enough to the work to guide difficult decisions. - Build proactive reliability into the service. Establish practices for assessing customer architectures and dependencies, identifying emerging risks, and preparing for launches, migrations, and traffic growth. Ensure incident learnings lead to completed corrective actions. - Lead through critical customer situations. Serve as a senior escalation point, align responders across teams, and communicate clearly with customer executives. Maintain accountability for the customer’s support experience through mitigation, resolution, and follow-through. - Own delivery quality and sustainable growth. Build capacity plans, coverage arrangements, and investment proposals that support service commitments. Balance customer complexity, team workload, and time for proactive work as the customer portfolio grows. - Define and measure meaningful outcomes. Establish measures of investigation quality, time to mitigation, recurring issue reduction, customer confidence, and proactive risk reduction. Use these insights to improve the service and guide investment. - Influence product and engineering priorities. Turn patterns across customer investigations into evidence-backed recommendations. Build alignment with senior partners on reliability, observability, supportability, and tooling improvements. - Make AI and automation foundational to the function. Apply OpenAI’s technology to preserve customer context, accelerate investigations, detect risks, and automate repeatable work. Establish evaluations and human oversight so these capabilities improve quality and customer trust. You might thrive in this role if you... - Have 12+ years of experience in technical customer-facing roles, including 6+ years of leadership responsibility for enterprise Support Engineering, Technical Account Management, or a comparable function supporting complex production environments. - Have built or materially scaled a dedicated technical customer program, with ownership of its service model, staffing, delivery standards, and outcomes. - Bring experience leading senior engineers and developing technical leaders across regions, with a clear approach to hiring, coaching, and performance. - Have a strong technical foundation in APIs, distributed systems, cloud infrastructure, and enterprise integrations. You can evaluate investigation quality, challenge hypotheses, and guide teams through ambiguous failures. - Have maintained long-term technical relationships with strategic enterprise customers, connecting architecture and workload context to business impact and operational priorities. - Have led high-stakes customer escalations and can earn trust with both engineering teams and executives while communicating uncertainty accurately. - Can influence senior stakeholders across organizational boundaries, resolve competing priorities, and translate customer evidence into concrete technical and operational changes. - Have demonstrated sound judgment in balancing customer commitments, service quality, staffing, and the economics of a growing support function. - Have delivered measurable improvements through automation or AI and can distinguish promising experiments from capabilities ready for dependable customer use. - Are comfortable establishing direction in ambiguity, taking accountability for difficult decisions, and building a team that operates with curiosity, humility, and urgency. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT Multimodal team works across voice, image generation, and other multimodal experiences to turn frontier research capabilities into reliable products. The team connects product usage and failure patterns with research, evaluation, data, inference, capacity, and external partnerships so that model and product improvements translate into better experiences for users. About the Role We are seeking a Technical Program Manager to build the flywheel that helps ChatGPT multimodal products learn from real-world usage and improve quickly. You will lead programs spanning production-signal mining, evaluation and data pipelines, research-to-production parity, multimodal capacity planning, and complex cross-functional dependencies for voice and image-generation launches. You will work closely with product engineering, research, Human Data, inference and capacity teams, safety partners, and external vendors or product partners. Success requires technical depth, strong systems thinking, comfort with ambiguity, and the ability to turn fragmented or manual work into durable mechanisms that teams adopt. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Build a system for mining production conversations and product signals to identify representative multimodal workflows, user needs, and failure modes. - Establish and maintain evaluations for the highest-priority multimodal behaviors and use cases, with clear coverage, quality standards, and ownership. - Package production signals into decision-ready data and evaluations that research teams can use to improve model behavior. - Measure whether model, prompt, configuration, and product changes produce meaningful improvements in multimodal evaluations and user outcomes. - Close gaps between research and production environments, including system prompts, sampling behavior, multimodal configurations, inference differences, and other sources of parity drift. - Create a repeatable process for reproducing product failures with research partners and validating fixes in the shipped experience. - Lead multimodal capacity planning by forecasting demand, translating it into GPU and serving needs, and managing headroom and reallocation tradeoffs for voice and image-generation workloads. - Improve the tooling and operating processes used to plan, launch, and operate multimodal capabilities as demand and model behavior evolve. - Coordinate targeted multilingual data collection across research, Human Data, and external vendors. - Drive cross-functional programs that multimodal launches depend on, including multimodal actor recruitment and selection and voice-related product partnerships across vehicles, smart speakers, and headphone ecosystems. - Create clear operating cadences, decision rights, metrics, risk management, and executive-ready communication across complex, time-sensitive programs. You might thrive in this role if you: - Have led technically complex programs across machine learning, multimodal products, model evaluation, data pipelines, inference, capacity, or large-scale product infrastructure. - Can move fluently between user-facing product behavior and the underlying model, evaluation, configuration, serving, and capacity systems. - Have built mechanisms that convert production signals into prioritized evaluations, data, engineering work, and measurable product improvements. - Can reason credibly about GPU demand, serving constraints, latency, reliability, quality, and launch tradeoffs. - Have closed research-to-production gaps and can drive structured debugging and validation across teams with different environments and incentives. - Turn manual or fragmented workflows into scalable tooling, clear ownership, and durable operating practices. - Lead effectively across research, engineering, product, operations, Human Data, and external partners without relying on direct authority. - Communicate crisply, make ambiguity tractable, and use metrics and evidence to drive decisions. - Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace. - Care about OpenAI's mission and about expanding responsible access to advanced AI systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with retail and consumer businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of Retail customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects. - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities. - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes. - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment. - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production. - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans. - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders. - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams. - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged. - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization. - Apply Retail expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities. - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices. You might thrive in this role if you: - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success. - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact. - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers. - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy. - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows. - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript. - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership. - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes. - Bring meaningful Retail expertise or strong fluency with the needs of retail and consumer businesses. - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan. - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.