OpenAI

About the Team OpenAI’s Industrial Compute organization is building the infrastructure required to develop and operate increasingly capable AI systems at global scale. The Manufacturing Operations team works across Hardware Engineering, Manufacturing Engineering, Manufacturing Quality, Rack Integration, System Enablement, Supply Chain, Logistics, Deployment, and Hardware Operations to convert complex hardware designs into reliable production systems. We partner closely with ODMs, JDMs, contract manufacturers, and component suppliers to ensure that servers, racks, networking equipment, and supporting infrastructure are manufactured, validated, and delivered at the quality and scale required by OpenAI. About the Role We are seeking a Technical Program Manager to lead manufacturing operations programs across OpenAI’s hardware supply base in Singapore and the broader APAC region. You will own cross-functional execution from new product introduction through production ramp and sustaining operations. You will coordinate manufacturing partners and internal engineering teams around factory readiness, capacity, material availability, build plans, validation, quality gates, issue resolution, and delivery commitments. This role requires strong technical fluency, disciplined program management, and the ability to operate directly with manufacturing partners in fast-moving, high-stakes environments. You should be comfortable working at both the factory floor and executive-review levels, translating complex manufacturing conditions into clear risks, decisions, and recovery plans. This role is based in Singapore and requires regular travel to manufacturing partners across the APAC region. Key Responsibilities - Lead manufacturing operations programs for AI servers, racks, networking systems, and related infrastructure across regional manufacturing partners. - Own integrated program plans spanning NPI, factory readiness, material availability, tooling, test development, qualification, production ramp, and shipment. - Coordinate Hardware Engineering, Manufacturing Engineering, Manufacturing Quality, Supply Chain, Rack Integration, System Enablement, Logistics, Deployment, and Hardware Operations. - Drive manufacturing readiness reviews and establish clear entry, exit, and production-release criteria. - Partner with ODMs, JDMs, contract manufacturers, and suppliers to manage build plans, capacity, production schedules, and delivery commitments. - Track manufacturing metrics including yield, first-pass yield, cycle time, throughput, work in progress, defect rates, rework, quality escapes, and on-time delivery. - Identify material, capacity, process, quality, test, and engineering risks that could affect production or deployment. - Lead cross-functional resolution of manufacturing issues involving hardware, firmware, test systems, supplier processes, quality, or configuration. - Ensure corrective actions have clear owners, deadlines, validation plans, and evidence of effectiveness. - Manage engineering changes, configuration control, deviation processes, and the introduction of design updates into active production. - Coordinate the transition from NPI into sustaining manufacturing with complete documentation, stable processes, trained teams, and clear ownership. - Partner with deployment and Hardware Operations teams to ensure manufactured systems arrive complete, validated, traceable, and ready for installation. - Build dashboards and operating mechanisms that provide clear visibility into production status, constraints, quality, delivery risk, and recovery plans. - Prepare concise updates and decision materials for senior technical and operational stakeholders. - Develop repeatable manufacturing playbooks that support increasing volume, multiple hardware platforms, and a growing global supplier network. Qualifications - 8+ years of experience in technical program management, manufacturing operations, NPI, hardware operations, or a related field. - Experience leading complex hardware products from development through qualification, production ramp, and sustaining operations. - Experience working directly with ODMs, JDMs, contract manufacturers, component suppliers, or factory operations teams. - Technical familiarity with servers, storage, networking equipment, rack-level systems, electronics, or other complex hardware products. - Strong understanding of manufacturing readiness, production planning, capacity management, quality gates, test processes, and change control. - Experience managing cross-functional programs involving engineering, quality, supply chain, manufacturing, logistics, and operations. - Ability to use production data to identify constraints, prioritize risks, and drive measurable improvements. - Experience leading high-severity manufacturing or quality escalations through containment, root cause, corrective action, and verified resolution. - Strong written and verbal communication skills, including the ability to explain technical and operational risks to executives. - A track record of creating structure in ambiguous environments and driving commitments without relying on formal authority. - A bachelor’s degree in engineering, manufacturing, operations, supply chain, or a related technical discipline. Preferred Skills - Experience manufacturing AI infrastructure, GPU servers, high-performance computing platforms, data center equipment, or rack-scale systems. - Experience supporting manufacturing partners and suppliers across Singapore, Southeast Asia, Taiwan, or the broader APAC region. - Familiarity with manufacturing quality methods such as FMEA, control plans, RCCA, 8D, statistical process control, and process capability analysis. - Experience with factory test development, hardware validation, system qualification, or production telemetry. - Familiarity with ERP, MES, product lifecycle management, supplier-quality, or manufacturing analytics systems. - Experience using SQL, Python, or business-intelligence tools to analyze manufacturing data and automate reporting. - Experience operating through rapid production ramps, constrained supply conditions, or significant product transitions. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government helps public-sector institutions use advanced AI responsibly to improve services and advance critical missions. The Partnerships team builds the external ecosystem and internal operating mechanisms required to deliver that work at scale. Role Summary We are seeking a Partnerships Operations Lead to build and run the operating foundation for OpenAI for Government’s Partnerships team. This person will serve as the operational connective tissue across the partner team, working closely with Account Directors, Solutions Architects, Revenue Operations, Deal Desk, and other cross-functional stakeholders to move opportunities from initial engagement through agreement and execution. They will help ensure a smooth handoff to Technical Success across accounts by establishing clear readiness criteria, capturing the right commercial and customer context, and aligning teams on partner roles, commitments, dependencies, and success outcomes. The ideal candidate is a true utility player who combines the relationship instincts of a growth oriented builder with the rigor of an exceptional business operator. They thrive in ambiguity, create processes that do not yet exist, and move fluidly between deal execution, workflow design, analysis, and cross-functional coordination. Key Responsibilities - Own the end-to-end operating cadence for partner-sourced and partner-influenced opportunities, from intake and qualification through approvals, contracting, launch, and expansion. - Build and continuously improve operating processes, standard procedures, stage gates, decision rights, and service expectations that make partner execution faster and more predictable. - Operationalize new and existing government partner motions—including cloud providers, resellers, and sell-through models—by translating requirements that differ from standard commercial motions into clear workflows, enablement, decision rights, and cross-functional handoffs. - Coordinate deal execution across Account Directors, Revenue Operations, Deal Desk, Legal, Finance, Security and Compliance, Product, Technical Success, and partner teams, ensuring every action has a clear owner and timeline. - Establish a consistent handoff from commercial teams to Technical Success by standardizing readiness criteria, account context, use cases, partner responsibilities, commitments, dependencies, and success plans. - Unblock complex deals by surfacing issues early, driving approvals and escalations, managing exceptions, and closing gaps between functions. - Maintain the operational source of truth for contract milestones, partner launches, handoff readiness, dependencies, and risks, with a high bar for process and data quality; coordinate with Revenue Operations to ensure partner context is reflected in pipeline and CRM data. - Own the government-partner operating cadences for deal execution, launch tracking, and business reviews; coordinate with Revenue Operations on pipeline and forecasting inputs and turn the resulting data into concise insights and actions. - Identify and implement workflow, tooling, and automation improvements that reduce cycle time, eliminate recurring friction, and enable the partner team to scale. Qualifications - 7+ years of experience in operations, Revenue Operations, Sales Operations, Deal Desk, go-to-market business operations, or complex program management. - A track record of building operating processes and cross-functional workflows from the ground up in a fast-moving organization. - Experience supporting the end-to-end deal lifecycle in enterprise technology, public sector, or another complex and regulated environment. - Exceptional program-management skills, with the ability to coordinate multiple high-priority workstreams, stakeholders, decisions, and deadlines. - Strong systems and data orientation, including experience with CRM, reporting, workflow, and collaboration tools. - Ability to move between detailed execution and systems-level problem solving without losing speed, accuracy, or accountability. - Excellent written and verbal communication, sound judgment, and the ability to influence cross-functional teams without relying on formal authority. NICE TO HAVE - Experience operating partner, alliance, channel, or co-sell programs in enterprise technology, cloud, or AI. - Familiarity with public-sector procurement, government contracting, and customer implementation or Technical Success handoffs. You might thrive in this role if you: - Are a true utility player. You are comfortable moving between process design, deal problem-solving, analysis, documentation, and hands-on coordination. - Are a builder. You see ambiguity as an invitation to create clear, durable systems that help teams operate better. - Are deal-oriented. You understand what makes complex opportunities move, anticipate bottlenecks, and bring urgency to the critical path. - Are a cross-functional connector. You translate clearly among commercial, operational, legal, financial, and technical stakeholders and keep teams aligned. - Are a systems thinker. You look for root causes, remove recurring friction, and use data and automation to improve how work gets done. - Take ownership with low ego. You are calm under pressure, highly reliable, and willing to do whatever is needed to help the team and its customers succeed. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team: We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to identify, structure, and scale partnerships that expand how businesses adopt and benefit from OpenAI. You will work across priority sectors, including legal, professional services, information services, and other B2B categories, while maintaining the flexibility to pursue the highest-impact opportunities as the market evolves. About the Role: You are a senior business development and partnerships leader with strong judgment, high ownership, and a track record of originating and closing complex partnerships. You can move from market strategy and executive engagement through deal development, launch, and growth. You combine strategic thinking, commercial discipline, and hands-on execution, and you can create clarity and momentum across multiple internal and external stakeholders. Key Responsibilities: - Develop a portfolio strategy for high-impact B2B partnerships. - Identify and prioritize partners based on customer reach, differentiated data or workflows, distribution, strategic value, and growth potential. - Originate, structure, negotiate, and launch complex product and commercial partnerships. - Build joint value propositions and business plans spanning integration, distribution, go-to-market, and customer adoption. - Lead executive relationships and establish durable cross-functional partnership governance. - Coordinate product, engineering, sales, marketing, legal, finance, security, policy, and operations to deliver partnership outcomes. - Translate partner and market insight into product strategy and new partnership models. - Track adoption, pipeline, revenue impact, strategic milestones, and partner performance, and communicate progress and risks clearly. Qualifications: - 10+ years of experience in strategic partnerships, business development, enterprise technology, or platform ecosystems. - Proven experience personally originating and closing complex partnerships with senior executives. - Demonstrated ability to evaluate opportunities across industries without relying on a single-sector playbook. - Strong understanding of enterprise workflows, SaaS, data, AI products, and B2B distribution models. - Excellent strategic and commercial judgment, with the ability to make principled tradeoffs and drive disciplined execution. - Strong cross-functional leadership across product, engineering, GTM, legal, finance, security, policy, and operations. - Outstanding executive communication and relationship-building skills in a fast-moving, ambiguous environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The ChatGPT Library team is building the place where people can save, organize, rediscover, and build on the content they create with ChatGPT. Our goal is to make ChatGPT more useful over time by helping users seamlessly return to important files, images, conversations, and other content across their devices. The team works at the intersection of product engineering, design, and AI research to create intuitive, personalized experiences that make users’ content easy to find and act on. On Android, we are focused on delivering fast, reliable, and deeply native experiences that put a user’s evolving body of work at their fingertips. ABOUT THE ROLE We are looking for a senior Android engineer to help build the future of ChatGPT Library on mobile. You will own high-impact product experiences across the Android stack, shaping how millions of people save, organize, discover, and interact with their content in ChatGPT. IN THIS ROLE, YOU WILL: - Build and ship new Android experiences that help users easily access, organize, and build on the content they create with ChatGPT. - Own features end to end—from early product exploration and technical design through implementation, experimentation, launch, and iteration. - Develop scalable, maintainable foundations that allow Libraries experiences to evolve quickly as new AI capabilities emerge. - Improve the architecture, performance, reliability, and responsiveness of content-rich experiences across a wide range of Android devices. - Thoughtfully integrate Android platform capabilities to create experiences that feel intuitive and native to mobile. - Partner closely with product, design, research, data science, and engineering teams to translate emerging AI capabilities into useful, polished products. - Help establish technical direction and raise the quality bar for Android development across the team. HOW WE WORK We care deeply about building products that are intuitive, useful, and trustworthy. We move quickly from ideas to working experiences, learn from how people use the product, and continuously refine what we build. Engineers are involved throughout the product-development process and have meaningful ownership over both technical decisions and the user experience. The Libraries team operates in a fast-moving and highly collaborative environment. We value strong judgment, thoughtful experimentation, technical excellence, and a willingness to navigate ambiguity as we define an entirely new category of AI-powered personal computing. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have a strong track record of building and shipping high-quality Android products used at scale. - Bring deep expertise in Kotlin, Jetpack Compose, the Android SDK, and modern Android architecture and development practices. - Care deeply about product quality, including performance, reliability, accessibility, responsiveness, and visual polish. - Enjoy owning complex product experiences across the full Android stack. - Have strong product instincts and are energized by turning ambiguous ideas into simple, intuitive user experiences. - Design scalable and maintainable systems that enable other engineers to move faster. - Work effectively across engineering, product, design, research, and data science. - Are excited to build zero-to-one experiences and adapt quickly as AI capabilities and user expectations evolve. If you’re excited about shaping how people organize, rediscover, and build on everything they create with ChatGPT, we’d love to hear from you. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's Environmental, Health & Safety (EHS) team partners across the company to enable safe, responsible growth. This role will be a senior EHS partner to our robotics operations as our operating footprint expands. You will work closely with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and external partners to integrate safety into how our facilities are designed, built, staffed, and operated. About the Role We are seeking a Senior Manager, EHS - Robotics to provide senior, hands-on safety leadership across multiple sites. This role is for an experienced EHS leader who can operate independently in a fast-moving technical environment, anticipate risk before it becomes an incident, and build practical safety systems that scale with the business. Our robotics operations are scaling quickly, with a growing mix of construction, commissioning, workforce expansion, and around-the-clock operations. This creates a complex and evolving risk environment and requires strong preventive planning, consistent field presence, and sustained incident-management oversight. This leader will own site-level EHS strategy and execution for the robotics portfolio while partnering with the broader EHS team on company-wide standards and programs. The successful candidate will look around corners: planning for future ramps, identifying requirements early, influencing design and operating decisions, and creating durable systems that enable teams to move quickly without compromising safety. In this role you will: - Serve as a senior EHS partner across robotics R&D operations, owning site-level safety strategy, priorities, and execution as the footprint scales. - Anticipate EHS requirements for new operations, equipment, processes, construction phases, staffing ramps, and 24/7 operations, and translate them into practical plans before work begins. - Lead proactive risk identification and control across robotics activities, including machine safety, ergonomics, electrical safety, material handling, hazardous materials, contractor safety, and other site-specific risks. - Build and maintain site EHS programs, risk assessments, procedures, training, inspections, corrective-action systems, emergency preparedness, and compliance processes appropriate to each site's risk profile. - Partner with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and vendors to embed safety into facility design, equipment deployment, work planning, and operating decisions. - Provide visible field leadership across shifts and operating conditions, establishing mechanisms that support effective EHS coverage and escalation for 24/7 operations. - Lead incident response and investigation for significant events; ensure timely fact-finding, root-cause analysis, corrective actions, verification, trend analysis, and communication of lessons learned. - Use incident, near-miss, inspection, and operational data to identify recurring risks and drive preventive actions across sites rather than addressing events in isolation. - Oversee contractor and contingent-worker safety interfaces, clarifying responsibilities, expectations, reporting, and corrective-action ownership across multi-employer worksites. - Maintain strong regulatory compliance and readiness, including applicable Cal/OSHA and OSHA requirements, while developing metrics and reporting that make site risks, actions, and performance visible to leadership. You’ll thrive in this role if you have: - 15+ years of progressive EHS experience, including significant leadership responsibility in robotics, advanced manufacturing, R&D, industrial, or similarly complex technical environments. - Strong technical knowledge across occupational safety and health, with depth in areas such as machine safety, ergonomics, electrical safety, hazardous energy, material handling, hazardous materials, contractor safety, and incident investigation. - Demonstrated experience supporting complex sites through rapid scale, construction and operational overlap, commissioning, process change, or transition to extended or 24/7 operations. - Strong working knowledge of OSHA and Cal/OSHA requirements and the ability to translate regulatory obligations into practical, scalable operating programs. - Demonstrated success influencing senior technical and operational leaders, especially where EHS does not directly own the work and decisions must be made through partnership. - Experience building EHS systems, programs, metrics, vendor support, and operating rhythms for an emerging or rapidly scaling organization. - Strong judgment and the ability to balance operational speed, technical complexity, workforce needs, compliance, and risk without defaulting to overly rigid solutions. - Clear, credible communication skills with executives, engineers, operators, contractors, employees, and external partners, including the ability to communicate during high-pressure incidents. - Comfort operating independently in ambiguity, with the technical depth, field orientation, pragmatism, and ownership needed to anticipate what is coming and build durable safety capability ahead of growth. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI’s Governance team helps shape how the company responsibly develops and deploys increasingly capable AI. We bring together technical evidence, policy, and operational perspectives to help the company address emerging risks, resolve difficult questions, and make well-supported decisions. Our work includes shaping and improving governance practices, supporting effective oversight, developing clear assessments and recommendations, and ensuring that decisions lead to action. We work closely with research, safety, security, legal, and product teams to identify gaps, reconcile different views, and improve our approach as capabilities and circumstances change. ABOUT THE ROLE We are looking for a curious, high-agency Research Program Manager who can reason from first principles, make sense of incomplete or conflicting information, and move difficult work forward. You will help shape the substance of governance reviews, connect ideas and evidence across teams, and develop recommendations that are both well-founded and practical. The work requires someone who can use established approaches where they fit, recognize when circumstances call for a different approach, and update their thinking as new evidence emerges. You should bring sound judgment, a willingness to experiment and learn, and the program-management discipline to turn good analysis into action. Depending on your experience and the team’s needs, your work may focus on safety advisory and board-level oversight, deployment governance, or standards and strategic partner commitments. IN THIS ROLE, YOU WILL: - Bring together technical, policy, and operational inputs to develop coherent assessments, recommendations, and decision materials for governance bodies and senior leaders. - Work through emerging or ambiguous questions, test assumptions, identify gaps or conflicting evidence, and help determine what additional analysis or decisions are needed. - Engage critically with research, evaluations, safeguards, and risk assessments, working with the relevant experts to understand what the evidence supports and where uncertainty remains. - Partner with governance-body chairs, technical leaders, and other stakeholders to shape substantive reviews, frame the questions that matter, and communicate conclusions clearly. - Translate feedback, recommendations, and decisions into concrete work with accountable owners, milestones, dependencies, and clear criteria for completion. - Drive that work forward across teams, resolve blockers, surface difficult tradeoffs, and escalate disagreements or resource gaps when needed. - Help teams understand which governance processes apply, integrate reviews into research and deployment plans, and identify changes that require further consideration. - Maintain clear records of decisions, rationale, conditions, commitments, exceptions, and unresolved questions. - Help improve governance practices, standards, and guidance as capabilities, evidence, and circumstances evolve. - Build and refine practical tools, operating cadences, and sources of truth that improve the quality and pace of the work. - Develop trusted relationships across Research, Safety Systems, Preparedness, Security, Legal, Product, leadership, and relevant external partners. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have experience leading complex, cross-functional work in a research, technology, policy, safety, security, governance, or related environment. - Take initiative, move quickly, and find practical ways forward when ownership, requirements, or the path to an answer are unclear. - Are intellectually curious and can learn unfamiliar subjects well enough to ask sharp questions, test an argument, and recognize when deeper expertise is needed. - Can synthesize complicated or conflicting information without losing important distinctions, limitations, or uncertainty. - Write clearly and precisely, particularly when explaining difficult issues and recommendations to senior decision-makers. - Bring strong program-management fundamentals and a record of turning ambiguous requests into work that gets finished. - Exercise sound judgment in sensitive situations, navigate disagreement constructively, and know when to act independently or seek a decision. - Are willing to try new approaches, learn from feedback, and change your mind when the evidence changes. - Build useful structure without adding unnecessary process. - Care deeply about the responsible development and deployment of increasingly capable AI systems. HELPFUL EXPERIENCE: - Research program management or strategy and operations in a technically complex organization. - AI safety, preparedness, model evaluations, cybersecurity, or technical risk management. - Advisory committees, board-facing work, executive decision support, or other consequential reviews. - Translating policies, standards, or governance decisions into practical requirements and programs. - Strategic partnerships or sensitive deployment contexts. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service. About the Role We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standards, and supports reliable, scalable operations. Key Responsibilities - Develop and establish a datacenter-focused manufacturing quality program that supports global deployment schedules. - Conduct vendor capability assessments, quality audits, and improve vendor performance across production, testing, and delivery phases. - Develop and track quality metrics to assess manufacturing performance and identify trends and work to refine processes, training, and quality controls to mitigate deployment risks. - Establish effective cross-functional communication between manufacturing sites, datacenter design teams, and operations. - Collaborate with engineering, sourcing, and site operations to establish quality processes and standards with project goals. - Mentor supplier teams and provide structured feedback to drive continuous improvement. - Audit quality activities at supplier sites to verify compliance with requirements and lead corrective and preventive action plans for audit findings and quality nonconformances. - Facilitate root cause analysis and drive systemic process improvements for recurring manufacturing issues and DC quality and reliability issues. Travel - Domestic and international travel as needed (estimated 30%) to manufacturing sites, datacenter locations, and partner facilities. Qualifications - 10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations. - Bachelor’s degree in engineering, manufacturing, construction management, or related field (or equivalent work experience). - Demonstrated ability to analyze data, solve problems, and improve manufacturing processes. - Proven track record managing deliverables for complex projects or supplier programs. - Strong communication skills with experience influencing both technical and executive audiences. Preferred Skills - Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components. - Experience in supplier performance management for mission-critical facilities. - ASQ Certified Quality Engineer, Quality Manager, Quality Auditor or Lean Six Sigma certified Green Belt. - PMP or equivalent project management certification. - Experience in industrial or high-volume manufacturing environments. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team builds next-generation AI-native silicon and systems while working closely with software, research, and manufacturing partners to co-design hardware tightly integrated with AI models. In addition to delivering systems for OpenAI’s supercomputing infrastructure, the team develops the tools, methodologies, and strategic partnerships needed to accelerate hardware innovation. ABOUT THE ROLE We’re seeking an experienced Hardware Strategic Sourcing Manager to own sourcing strategy and supplier partnerships for fiber and optical interconnect components across OpenAI’s next-generation AI infrastructure. Reporting to the Head of Partnerships & Strategic Sourcing, you will lead sourcing across fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, connectorized and standalone passive optical assemblies, fiber-array units (FAUs), fiber-to-chip and coupling interfaces, detachable connectors, optical routing, and assigned optical packaging, assembly, and test services. You will work closely with electrical engineering, optical engineering, systems engineering, mechanical and packaging engineering, quality, rack integration, data-center deployment,manufacturing, supply chain, finance, legal, and program management teams to translate demanding bandwidth, signal integrity, reliability, and scale requirements into resilient supplier partnerships and scalable commercial strategies. Your work will directly support the performance, reliability, manufacturability, and scale of the high-speed optical connectivity required for OpenAI’s next-generation AI systems. IN THIS ROLE, YOU WILL: - Develop and execute a comprehensive sourcing strategy for fiber and optical interconnect components supporting high-bandwidth AI systems and infrastructure. - Own sourcing across optical fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, standalone passive optical assemblies, FAUs, fiber-to-chip interfaces, detachable connectors, and optical routingDevelop a deep understanding of the optical supply chain, including critical raw materials, fiber and cable manufacturing, connector ecosystems, component manufacturing, assembly and test capacity, and key sub-tier dependencies. - Identify, evaluate, qualify, and manage suppliers across the fiber and optical interconnect ecosystem, including fiber manufacturers, cable and assembly suppliers, connector manufacturers, optical component suppliers, fiber suppliers, connector/ferrule suppliers, FAU suppliers,manufacturing partners. - Lead RFIs, RFPs, and RFQs; establish evaluation criteria; coordinate technical and commercial assessments; and recommend sourcing decisions aligned with performance, cost, supply security, quality, capacity, and scalability requirements. - Partner with engineering teams to evaluate supplier capabilities across optical performance, insertion loss, return loss, signal integrity, bandwidth, power consumption, reliability, thermal performance, mechanical robustness, manufacturability, and production readiness. - Partner with engineering to understand technology roadmaps and translate next-generation system requirements into sourcing strategies, supplier development plans, and long-term capacity requirements. - Negotiate supplier agreements covering pricing, engineering support, nonrecurring engineering, tooling, manufacturing and test capacity, lead times, quality requirements, intellectual property, warranties, service levels, and long-term supply commitments. - Develop and maintain detailed cost models and pricing frameworks covering fiber, connectors, cable and assembly content, optical and electronic components, manufacturing, testing, yield, logistics, supplier margins, and total cost of ownership. - Drive competitive cost structures through should-cost analysis, open-book pricing, benchmarking, volume agreements, value engineering, supplier competition, and multiyear cost-reduction roadmaps. - Collaborate with engineering and manufacturing teams to support supplier qualification, design reviews, component selection, validation, pilot builds, system bring-up, production readiness, and ramp to volume. - Establish sourcing and capacity strategies that address long lead times, constrained manufacturing capacity, sub-tier dependencies, supplier concentration, geographic and geopolitical exposure, technology transitions, and component lifecycle risks. - Develop multi-source and supply-continuity strategies for critical optical components, identifying where supplier concentration or specialized manufacturing capabilities create risk to development or production ramps. - Work with suppliers to secure capacity ahead of demand, including visibility into raw materials, manufacturing equipment, assembly capacity, test capacity, yield, and sub-tier constraints that could limit system production. - Build and manage strategic supplier relationships through executive engagement, business reviews, performance scorecards, issue escalation, corrective action plans, and alignment on future fiber and optical-interconnect technology roadmaps. - Partner with finance, legal, security, quality, and operations teams to ensure sourcing decisions meet technical, commercial, compliance, and risk-management requirements. - Develop repeatable processes and reporting for category strategy, supplier performance, pricing, capacity planning, component availability, and supply risk, including relevant ERP, MRP, and PLM workflows. YOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE: - Ten or more years of experience in strategic sourcing, procurement, supplier management, or supply-chain leadership within optical communications, fiber optics, high-speed interconnects, semiconductors, networking hardware, data-center infrastructure, or advanced hardware manufacturing. - Demonstrated experience sourcing fiber-optic components, optical cable assemblies, sourcing fiber connectivity, passive optical assemblies, optical packaging/assembly services, or similar high-volume hardware-integration categories.Strong familiarity with the fiber and optical interconnect supply chain, including cable assemblies, harnesses, fiber shuffles, backplanes, FAUs, fiber-to-chip interfaces,optical packaging services.electronics, assembly, test, and associated manufacturing processes. - Experience evaluating optical and interconnect suppliers against technical requirements such as bandwidth, insertion loss, signal integrity, reliability, thermal performance, power, quality, manufacturability, and production readiness. - Understanding of the technical and supply-chain challenges associated with scaling high-speed optical connectivity in AI, hyperscale data-center, or high-performance computing environments. - A proven track record of leading competitive sourcing processes, negotiating complex commercial agreements, and building long-term supplier partnerships. - Expertise in should-cost modeling, open-book pricing, total cost of ownership, supplier cost structures, and commercial optimization for hardware components and assemblies. - Experience securing supplier capacity and managing supply constraints across complex, multi-tier global supply chains. - Experience supporting supplier qualification, product development, manufacturing readiness, program bring-up, production ramp, and ongoing supplier performance management. - The technical credibility to collaborate effectively with optical, electrical, signal-integrity, systems, manufacturing, and reliability engineers and translate engineering requirements into actionable sourcing strategies. - Strong analytical judgment and the ability to balance cost, performance, supply continuity, quality, capacity, and delivery across a complex supplier ecosystem. - Experience working with global suppliers and identifying opportunities to improve supply resilience, production capacity, and long-term technology alignment. - Comfort operating in a fast-moving, ambiguous environment and building scalable sourcing processes where established playbooks do not yet exist. - A commitment to OpenAI’s mission of ensuring that artificial general intelligence benefits all of humanity. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. ABOUT THE ROLE We’re looking for an experienced Creative Director, Copy to join our growing in-house creative team focused on OpenAI’s business audiences. In this role, you’ll help define how we communicate the value of OpenAI to organizations - from growing businesses and startups to global enterprises and developers building with our technology. You’ll concept and write across integrated campaigns, product launches, customer stories, events, and other brand moments. You’ll translate complex products, technical capabilities, and business outcomes into clear, compelling ideas that resonate with decision-makers, builders, and teams adopting AI. This is a deeply hands-on role for someone who is equally comfortable developing a big campaign platform, shaping a messaging framework, writing a film script, or refining a headline. You’ll work closely with design, production, product marketing, and communications from the earliest stages of an idea through execution. To us, creativity is a team sport. Ideas get better when you talk them through and build on each other’s thinking. We value curiosity over certainty, kindness over ego, and the ability to balance creative ambition with clarity and decisiveness. This role is based in New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. IN THIS ROLE YOU WILL - Concept and write integrated brand campaigns for OpenAI’s business audiences - Translate complex products, technical capabilities, and use cases into clear, human, and emotionally resonant stories - Develop campaign platforms, messaging frameworks, headlines, scripts, manifestos, and narrative systems - Create work that connects OpenAI’s products to meaningful business challenges and outcomes - Shape how OpenAI speaks to business leaders, technical decision-makers, developers, and teams adopting AI - Write across customer stories, product launches, films, digital experiences, events, social content, and executive communications - Partner closely with design, motion, production, brand strategy, and agency teams to bring ideas to life - Collaborate with Product Marketing, Sales, Product, Communications, and other partners to understand audiences and business priorities - Build flexible messaging systems that can work across industries, audiences, markets, and channels - Evolve and steward OpenAI’s voice and tone across business communications - Present creative ideas and explain the thinking behind them to cross-functional partners and senior stakeholders - Move fluidly between high-level concepts and detailed execution, staying close to the work throughout the process - Manage multiple complex projects, evolving inputs, and compressed timelines with clarity and confidence - Help challenge conventions about what enterprise and technology marketing can look and sound like YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience writing for brands, gained at a creative agency known for creative excellence and/or in-house at a modern technology company, with experience in both strongly preferred - Are an exceptional writer and conceptual thinker with a portfolio of distinctive, integrated creative work - Have experience writing for B2B, enterprise, developer, or other technically sophisticated audiences - Can make complex products and technical concepts understandable without flattening their meaning - Understand how to connect product capabilities to customer needs, organizational change, and meaningful business outcomes - Can move comfortably between campaign concepts, messaging strategy, scripts, headlines, long-form narratives, and detailed copy - Have deep fluency in voice, tone, rhythm, structure, and storytelling - Can find a compelling creative idea in an ambiguous brief—or help shape the brief when one doesn’t yet exist - Enjoy building ideas collaboratively with designers, strategists, producers, and cross-functional partners - Can advocate for ambitious creative work while responding constructively to strategic, technical, and commercial constraints - Operate autonomously and take strong ownership of your work from concept through execution - Balance creativity with the clarity, credibility, and precision required for business audiences - Are comfortable working across multiple projects and adapting quickly as priorities and inputs evolve NICE TO HAVE - Experience working with enterprise technology, developer platforms, SaaS products, or emerging categories - Experience writing customer stories that connect individual experiences with broader organizational impact - Familiarity with the needs of enterprise buyers, technical evaluators, developers, and business leaders - Experience with executive storytelling, major industry events, or sales-enablement narratives - Background in editorial, long-form storytelling, filmmaking, or documentary work - Familiarity with integrated campaign development and scalable brand systems - Curiosity about AI, the future of work, and how technology changes the way organizations operate and create About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Youth team is focused on making AI safe, useful, and empowering for young people. Our work spans foundational protections—including age assurance and always-on safety—as well as new learning and education experiences. We’re also exploring how OpenAI’s technology can support K–12 schools, educators, classrooms, and collaborative learning. About the Role We’re looking for a staff-level product designer to shape how young people safely engage with AI and help define OpenAI’s emerging education experiences. You’ll work across immediate product needs and ambitious zero-to-one opportunities, from age-appropriate safety systems to tools for learning and group work. A high craft bar is imperative. You’ll be expected to pair exceptional interaction and visual design with deep product thinking—turning complex questions around safety, learning, and institutional needs into experiences that feel clear, trustworthy, and engaging. This is a highly generative role for someone who can move from early exploration to concrete, high-fidelity product direction. You’ll partner closely with product, engineering, research, safety, policy, and design to establish durable patterns for a space that is still being defined. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role you will: - Establish an exceptionally high standard for craft across OpenAI’s youth and education experiences. - Lead end-to-end design for products that help young people use AI safely, confidently, and productively. - Design clear, age-appropriate experiences for safety, age assurance, and other sensitive or high-trust interactions. - Shape zero-to-one K–12 experiences spanning school districts, educators, classrooms, collaborative work, and builder-style workflows. - Turn emerging ideas into compelling concepts, prototypes, and high-fidelity product experiences that teams can evaluate and build. - Partner with research, engineering, product, safety, policy, and design to balance user needs, technical capabilities, and responsible deployment. - Conduct and apply research with relevant users and partners to understand the needs of young people, educators, and institutions. - Develop reusable patterns and principles that create coherence across youth and education products as the area grows. You might thrive in this role if you: - Bring exceptional interaction and visual design craft and are motivated to raise the quality of design across OpenAI. - Are a highly generative designer who explores broadly, iterates deeply, and turns ideas into concrete, polished product direction. - Pair strong craft with deep product and systems thinking. - Have led substantial, ambiguous, or zero-to-one product areas and can help shape both vision and execution. - Can design thoughtful experiences for sensitive, high-trust, or safety-critical contexts. - Understand how to create products that are engaging and intuitive without compromising safety or clarity. - Can navigate the needs of multiple audiences, including young people, educators, administrators, and institutional partners. - Communicate clearly, build alignment across disciplines, and remain hands-on throughout the product-development process. - Are energized by the opportunity to define how AI can support learning while serving young people responsibly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE ROLE As a Field CTO (Strategic Pursuits), you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback. This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy. IN THIS ROLE, YOU WILL: CUSTOMER & DEAL STRATEGY - Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor. - Translate customer business needs into scalable technical solutions and architectures. - Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption. - Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations. ARCHITECTURE & IMPLEMENTATION GUIDANCE - Guide customers on best practices for deploying and scaling AI-driven solutions in production. - Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security. - Act as a trusted advisor to ensure long-term success, not just short-term wins. PRODUCT & FEEDBACK LOOP - Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization. - Identify gaps, opportunities, and emerging patterns from customer deployments. - Influence product direction based on real-world usage, scalability needs, and enterprise requirements. GTM STRATEGY & THOUGHT LEADERSHIP - Help shape GTM strategies by identifying repeatable patterns across industries and customer segments. - Develop scalable frameworks, reference architectures, and playbooks for broader field teams. - Represent the company externally through customer engagements, industry events, and thought leadership. EXPERIENCE - 15+ years of experience in technical leadership roles. - Strong background in enterprise architecture, cloud platforms, and modern software systems. - Experience supporting enterprise sales cycles or working closely with GTM teams. - Exposure to AI/ML systems, especially LLMs and applied AI use cases, is highly preferred. SKILLS & CAPABILITIES - Ability to translate complex technical concepts into clear business value for non-technical stakeholders. - Strong problem-solving skills with a bias for action and ownership. - Excellent communication and executive presence. - Proven ability to influence without authority across cross-functional teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Forward Deployed Engineering team partners with leading semiconductor companies to deploy production-grade AI systems across the entire chip design lifecycle: design, verification, and physical design. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into systems that materially improve engineering workflows and accelerate innovation. Our work turns early, high-touch deployments into repeatable solution patterns, reference architectures, and evaluation practices that scale across the semiconductor ecosystem. About the Role We are seeking a highly skilled Physical Design Engineer to join our semiconductor-focused Forward Deployed Engineering team. This is a senior IC role that will begin with a strong emphasis on physical design expertise, technical judgment, advisory leverage, and customer credibility, with the expectation that the person will grow into a broader Forward Deployed Engineering role over time. In the near term, you will serve as the team’s physical design SME across semiconductor deployments: helping FDEs, Product, and Research understand backend implementation workflows, pressure-test AI-assisted solution ideas against real physical design constraints, and raise the quality of our customer-facing technical work. You will help the broader team build fluency in implementation flows, EDA tooling, signoff methodology, and the trade-offs that shape physical design decisions in practice. Over time, we expect this role to expand beyond SME support into broader FDE ownership: partnering directly with customers, shaping deployment strategy, building and iterating production-grade AI systems, driving technical workstreams, and helping turn high-touch semiconductor deployments into repeatable solutions. This is a strong fit for someone who brings deep physical design expertise today and is excited to grow into a customer-facing, systems-building, delivery-oriented FDE role. In this role, you will: - Serve as the physical design SME for semiconductor customer engagements, helping FDE teams understand backend implementation workflows, constraints, and opportunities - Partner with FDEs during customer discovery and scoping to translate ambiguous pain points into clear solution hypotheses, success criteria, and technical plans - Support customer-facing technical conversations as a trusted advisor, engaging credibly with technical leaders - Help shape AI-assisted solutions across physical design workflows, including floorplanning, place and route, clocking, timing closure, congestion, power, physical verification, and signoff - Guide feasibility and integration decisions across the entire chip design lifecycle: design, verification, and physical design - Partner with FDEs and customer SMEs to curate evaluation datasets, golden tasks, rubrics, and acceptance criteria for physical design use cases, ensuring evals reflect real workflows and meaningful success metrics - Build or guide lightweight prototypes, benchmarks, methodology experiments, and internal tools that validate opportunities and accelerate solution development - Educate and mentor the broader FDE team on physical design concepts, implementation flows, EDA tooling, and key trade-offs so the org can engage customers with greater depth and confidence - Surface repeated customer signal to Product and Research to help shape roadmap, model behavior, and platform capabilities for semiconductor use cases - Progressively take on broader FDE responsibilities, including customer discovery, solution architecture, prototype development, production deployment, and ownership of technical workstreams Minimum Qualifications - BS with 7+ years, MS with 5+ years, or equivalent industry experience in physical design, physical implementation, or backend signoff for complex ASIC or SoC programs - Demonstrated success bringing complex designs through tapeout, with hands-on experience in floorplanning, place and route, CTS, timing closure, power analysis, physical verification, and signoff - Deep familiarity with industry-standard EDA tools and flows for synthesis, PNR, STA, physical verification, equivalence checking, and power analysis - Strong understanding of how physical design intersects with microarchitecture, RTL, verification, design methodology, libraries/PDKs, and system-level PPA trade-offs - Strong communication and collaboration skills, with the ability to translate deep technical trade-offs clearly in customer-facing and cross-functional settings - Comfortable operating as a consultative expert and advisor — unblocking teams, shaping decisions, and raising technical quality without necessarily being the direct implementation owner - Strong scripting and automation skills in Python, Tcl, or similar - Excited to grow beyond domain SME responsibilities into a broader Forward Deployed Engineering role, including hands-on solution building, customer-facing delivery, and ownership of deployment outcomes Preferred Qualifications - Experience working across multiple semiconductor companies, design environments, or tool stacks, with a point of view shaped by different engineering cultures and methodologies - Experience partnering with external customers, strategic accounts, or design partners in a technical advisory capacity - Experience defining or scaling evaluation workflows, benchmarks, or acceptance criteria - Exposure to adjacent workflows such as design and/or verification - Experience applying AI/LLM systems to semiconductor workflows - Prior experience in solutions engineering, field engineering, customer-facing technical delivery, or consultative technical roles - About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The ChatGPT Search Infrastructure team builds the foundational systems that power search experiences across ChatGPT. We develop the infrastructure that connects models with search systems and other sources of real-time information, enabling ChatGPT to deliver timely, relevant, and trustworthy answers to users around the world. Our work sits at the intersection of product engineering, AI, and large-scale infrastructure. We build shared platforms and abstractions that enable product teams to independently develop, evaluate, and launch new search-powered experiences. These platforms provide the guardrails, testing capabilities, observability, and rollout controls needed to prevent reliability, scalability, quality, and latency regressions while supporting rapid product iteration. The team partners closely with: - Post-Training on model launches, experimentation, and prompt optimization - Search product verticals on new user experiences - Inference on GPU efficiencies - Indexing and Retrieval on the systems that identify and deliver relevant information - Capacity/Fleet team to ensure optimal regionalized provisioning of GPUs and CPUs About the Role We are looking for an Engineering Manager to lead the team responsible for ChatGPT’s Search Infrastructure. You will set the technical and organizational direction for the systems that bring search capabilities into ChatGPT. You will guide architectural decisions across search orchestration, model and prompt integration, serving infrastructure, experimentation, observability, evaluation, and product integrations. You will balance immediate launch and product needs with the long-term reliability, scalability, latency, and maintainability of the platform. A central responsibility of this role is creating leverage for Search product verticals. You will lead the development of extensible platforms that allow those teams to independently build, test, and launch features without requiring ongoing involvement from the core infrastructure team. These platforms must include strong interfaces and automated guardrails that enable fast iteration while protecting the reliability, scalability, latency, and quality of ChatGPT Search. This role requires technical depth across the full Search stack and the ability to understand and influence systems owned by partner teams. You will be expected to develop a coherent technical direction across model behavior, inference, search orchestration, indexing, retrieval, experimentation, and infrastructure—even when execution spans multiple organizational boundaries. You will lead multiple complex workstreams, empower experienced engineers to own major technical areas, and partner with product, research, Post-Training, Search Quality, Inference, Indexing, Retrieval, and infrastructure teams to translate emerging model and search capabilities into reliable experiences operating at global scale. In this role, you will: - Define and drive the technical strategy, architecture, and roadmap for ChatGPT Search Infrastructure, spanning search orchestration, APIs, model and prompt integration, serving, experimentation, evaluation, observability, and product integrations. - Lead and develop a team of experienced engineers, create meaningful ownership opportunities, and foster an inclusive, high-trust culture with clear accountability and high standards. - Partner with Post-Training on model launches, A/B experiments, search-behavior evaluation, and prompt optimization, translating model improvements into production-ready product experiences. - Build reusable platforms that enable Search product vertical teams to independently implement, test, and launch features, with automated guardrails that protect reliability, scalability, quality, and latency. - Partner with Inference, Indexing, and Retrieval teams to evolve the end-to-end Search architecture, adapt serving optimizations, and improve product outcomes across the stack. - Define and uphold service objectives of at least 99.9% availability, sub-second latency where required by the user experience, and the scalability needed to support ChatGPT’s continued growth. - Establish strong engineering practices across system design, testability, observability, experimentation, capacity planning, rollout safety, operational readiness, and incident prevention. - Independently lead multiple complex workstreams, remove technical and organizational bottlenecks, and build alignment across product, research, and infrastructure teams in ambiguous and rapidly changing environments. You might thrive in this role if you: - Have experience managing senior engineers and leading teams responsible for complex, high-scale infrastructure, online serving, or distributed systems. - Bring significant technical depth in backend infrastructure, platform engineering, APIs, low-latency serving, experimentation platforms, or AI-powered product development. - Understand how models, prompts, inference systems, search orchestration, indexing, retrieval, and infrastructure work together to deliver an end-to-end user experience. - Have partnered with research or Post-Training teams to launch models, run controlled experiments, evaluate model behavior, or optimize prompts in production. - Have built shared platforms that allow other engineering teams to independently develop and launch features within well-defined reliability, scalability, quality, and performance guardrails. - Have shaped the architecture of systems with demanding availability, latency, and scale requirements, with testability, observability, safe rollout, and operational excellence built in from the outset. - Can move comfortably between technical depth, product strategy, organizational leadership, and people management while exercising strong judgment in ambiguous environments. - Build strong cross-functional partnerships, empower experienced engineers to lead, and care deeply about developing people and creating an inclusive, sustainable team culture. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe achieving this goal requires real-world deployment and continuous iteration based on how our products are used—and misused—in practice. The Child Safety team is responsible for detection, review, and enforcement of OpenAI’s Child Safety product policies. We leverage a balanced use of technology and subject matter expertise to scale our operations. We collaborate with internal legal, research, and policy teams, external experts, and other industry stakeholders to keep OpenAI aligned with evolving regulations and industry best practices around child safety. About the Role As a Child Safety Enforcement Specialist on the Intelligence & Investigations, you independently lead defined child safety investigations and projects from triage through documented outcome. You apply strong working knowledge of policy and investigative practice, surface trends in abuse signals, recommend evidence-based mitigations, and coordinate with partners to deliver reliable safety outcomes. The role includes sensitive content review and may involve supporting quality and workflow improvements. You’ll be responsible for: This role supports child safety investigations, enforcement, reporting, and process improvement. The work includes significant review of sensitive content and analysis of user behavior. This role independently owns defined projects, aligns with cross-functional priorities, and escalates complex legal or policy questions through established channels. In this role, you will: - Independently review and investigate child safety content and behavior, including CSAM and grooming signals, applying policy consistently and documenting evidence and rationale. - Lead well-defined high-risk escalations end to end; anticipate blockers, communicate progress, and make or recommend enforcement decisions within policy and escalation boundaries. - Identify potential mandatory-reporting cases and prepare accurate, timely NCMEC CyberTip reports through approved legal and operational review flows. - Analyze case and detection data to identify patterns, quality gaps, and emerging abuse trends; propose practical, data-informed improvements to investigative workflows and tooling. - Collaborate with Legal, Policy, Product, Engineering, and operations partners to implement scoped mitigations, resolve dependencies, and clearly communicate findings and outcomes. You might thrive in this role if you have: - Experience investigating child safety abuse or comparable Trust & Safety issues, with sound judgment in sensitive content review and enforcement - Ability to independently own defined investigative projects, anticipate obstacles, and deliver high-quality, clearly documented outcomes - Working knowledge of NCMEC CyberTip reporting workflows and the judgment to escalate legal or policy uncertainty appropriately - Ability to identify patterns in case or detection data, recommend practical mitigations, and communicate progress and findings to cross-functional partners - Comfort using investigative tools and data; SQL, statistics, or technical collaboration experience is a plus, while engineering is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Strategic Futures team is a small, research- and writing-focused group exploring how advanced AI could reshape public policy, institutions, and society over the long term. We operate like an internal think tank: developing clear views of desirable long-range outcomes, examining the choices that could make those outcomes more likely, and producing ideas that help OpenAI and the broader public navigate profound technological change. The team is intentionally lean and highly collaborative. Our work draws from public policy, law, economics, political science, history, institutional design, technology, and other relevant disciplines. We partner closely with experts across OpenAI to connect long-range thinking with evolving AI capabilities, organizational priorities, and real-world policy questions. ABOUT THE ROLE We are looking for a highly organized and strategic operator to serve as Chief of Staff and Program Manager for the Strategic Futures team. Working closely with the team’s leader, you will translate broad priorities into coordinated execution, establish the systems and operating rhythms that keep a small team performing at a high level, and ensure important work moves forward with clarity and consistency. This is a hands-on role combining chief-of-staff partnership, program management, strategic planning, cross-functional coordination, and communications. You will make it easier for the team to focus on high-quality research and writing by ensuring priorities are clear, decisions are documented, dependencies are visible, collaborators are engaged, and follow-through is reliable. You will also serve as a central connector between Strategic Futures and teams across OpenAI, helping the group build trusted relationships, navigate organizational complexity, and contribute effectively to broader company priorities. IN THIS ROLE, YOU WILL: - Partner closely with the leader of Strategic Futures to translate the team’s strategic direction into clear priorities, operating plans, and concrete deliverables. - Own team-wide planning and execution across research projects, publications, cross-functional collaborations, public-facing work, and special initiatives. - Convert open-ended goals into structured workplans with clear outcomes, owners, milestones, timelines, dependencies, and decision points. - Develop and maintain lightweight operating systems, including team roadmaps, project trackers, meeting cadences, decision logs, risk registers, and publication or launch plans. - Establish operating rhythms that give the team appropriate visibility and accountability without creating unnecessary process. - Coordinate work across Global Affairs, Legal, Research, product policy, safety, preparedness, Communications, and other relevant teams. - Build productive relationships with internal partners and help ensure Strategic Futures has a clear and consistent presence across the organization. - Prepare executive-ready briefings, strategic updates, presentations, agendas, decision documents, talking points, and other written materials. - Plan and run effective team and cross-functional meetings, ensuring participants are prepared, decisions are captured, and action items are completed. - Anticipate potential bottlenecks, gaps, and competing priorities, and proactively develop solutions that keep work moving. - Maintain visibility across the team’s portfolio and help the team leader make informed prioritization and resource-allocation decisions. - Coordinate internal review and approval processes for research, publications, presentations, and other public-facing work. - Support external engagements, convenings, and public communication when appropriate. - Develop AI-enabled workflows that improve project management, knowledge sharing, information synthesis, coordination, and team effectiveness. - Help define and evolve the team’s operating model, norms, and ways of working as Strategic Futures grows. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 5 or more years of experience in chief-of-staff roles, program management, strategic operations, research operations, consulting, policy, communications, or a related field. - Have demonstrated success driving complex initiatives involving multiple stakeholders, functions, and competing priorities. - Bring exceptional organizational skills and the ability to create clarity, momentum, and accountability in an ambiguous environment. - Can move fluidly between strategic questions and detailed execution, from helping shape a team-wide priority to ensuring the next meeting has the right pre-read and decision-maker. - Know when a new process or system will improve execution—and when it would simply add unnecessary overhead. - Are energized by helping highly independent researchers and writers do their best work. - Are an excellent writer and synthesizer who can turn complex discussions into clear decisions, plans, briefings, and communications. - Build trusted relationships across policy, legal, communications, product, safety, and technical research teams. - Can engage credibly with subject-matter experts without needing to be the deepest expert in every discipline. - Exercise excellent judgment and discretion when working on sensitive, high-visibility, or still-developing initiatives. - Proactively identify what needs to happen next rather than waiting for detailed direction. - Bring high ownership, strong attention to detail, low ego, and a consistent bias toward action. - Are comfortable operating in a fast-moving organization where priorities may evolve as AI capabilities and external conditions change. - Have strong interest in advanced AI and its long-term implications for public policy, governance, institutions, and society. - Are proficient with AI tools and can apply them thoughtfully to operational workflows, research synthesis, knowledge management, and coordination. IT WOULD BE NICE IF YOU: - Have worked in AI policy, emerging technology, government, public affairs, a think tank, a research organization, or another intellectually intensive environment. - Have supported a senior leader while simultaneously owning a broader portfolio of programs and team operations. - Have experience coordinating research publications, external communications, public events, or other high-visibility outputs. - Have helped establish or scale the operating model of a new team, organization, or function. - Are familiar with the organizational and policy questions surrounding advanced AI. LOCATION This role is based in San Francisco. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Client Platform Engineering (CPE) team delivers trusted devices at scale: secure by default, reliable by design, and effortless to use. We own platform capabilities across macOS, Windows, iOS, Android, and Linux, spanning endpoint posture and device trust, application delivery, onboarding, updates, telemetry, workflow orchestration, and employee-facing remediation. The team partners deeply with Security, Research, Applied, and specialized engineering groups to enable and protect OpenAI while reducing friction for the people advancing our mission. About the Role As an Engineering Manager for CPE, you will lead a team of engineers responsible for the strategy, delivery, and operation of OpenAI’s cross-platform client foundation. You will combine people leadership with strong technical judgment: setting direction, developing engineers, reviewing architecture and tradeoffs, and creating the operating mechanisms that turn ambiguous needs into durable platform outcomes. This is a high-leverage role at the intersection of security, reliability, developer velocity, and employee experience. CPE is a highly technical platform engineering organization delivering first-party services, automation, observability, and safe fleet operations. We’re looking for a leader who can guide its next chapter, scaling the team and its systems, partnering across the company, and raising the bar for secure, reliable, low-friction experiences across every supported platform. In this role, you will: - Lead and develop a high-performing engineering team; hire thoughtfully, coach engineers, create clarity, and foster an inclusive, high-accountability culture that pushes perceived limits. - Define and execute a multi-year client-platform strategy and roadmap across macOS, Windows, iOS, Android, and Linux, including how Codex and agents can reshape employee computing. - Provide technical direction for endpoint posture, device trust, application delivery, device onboarding, updates, fleet telemetry, workflow orchestration, and employee-facing remediation. Lead the team to rethink the platform from first principles as Codex and agent capabilities advance: what software needs to be built, what agents can own end to end, and which employee workflows no longer need to exist. - Guide architecture and engineering tradeoffs across first-party services, open-source tooling, SaaS platforms, IaC/GitOps, CI/CD, and cloud infrastructure. Decide what to build, buy, standardize, retire, or redesign as AI changes what the platform can do. - Establish clear goals, ownership, planning, design reviews, and execution rhythms that let the team move quickly without sacrificing quality. - Raise the bar for reliability and evidence-backed security through observability, drift detection, staged rollouts, release gates, rollback paths, incident learning, runbooks, and healthy operational ownership. Use telemetry to see friction, measure outcomes, and improve before issues become tickets. - Partner with Security, IT, Research, Applied, Product, and specialized engineering teams to align priorities and land company-wide changes, dogfood OpenAI products in real employee workflows, and continuously improve internal platforms. - Balance strong security and compliance controls with developer velocity, employee experience, and operational simplicity. Define where agents can act, where humans approve, and how actions are evaluated, audited, and reversed. - Use adoption, reliability, evidence-backed security posture, data freshness, employee experience, workflow completion, friction, agent effectiveness, and operational-load metrics to steer investment and communicate impact. - Partner with IT and Security teams to compound CPE’s impact across employee experience, security posture, and operational scale. You may be a fit for this role if you have: - Built and led teams that owned secure, reliable, mission critical services and infrastructure at scale, from strategy through production operations. - Delivered internal platforms, tooling, and services that materially improved reliability, security, and employee experience. - Made sound software and infrastructure engineering decisions at scale. Deep endpoint expertise is strongly preferred. - Raised production readiness through direct technical review of architecture, automation, code, IaC/GitOps, CI/CD, observability, and operational tradeoffs. - Operated infrastructure with material security or identity risk through staged rollouts, incidents, and decisions that balanced risk, compliance, and employee or developer experience. - Committed to joining the team’s engineering on call rotation after ramp up and using firsthand operational context to improve reliability and reduce toil. - Built inclusive teams that do excellent work, communicated with clarity and candor, and influenced partners across Security, IT, and Product/Engineering. You might thrive in this role if you have: - Deep experience with one or more client-platform tool ecosystems such as Jamf, Intune, Android Enterprise, FleetDM/osquery, Munki/AutoPkg, or Linux configuration management. - Experience building internal platforms or services for app delivery, device posture/trust, onboarding, notifications, workflow orchestration, or fleet telemetry. - Familiarity with cloud infrastructure, Terraform, Kubernetes/containers, service orchestration, and large-scale observability. - Experience partnering with security, compliance, or privacy teams in high-assurance environments. - Experience supporting research, developer, robotics, hardware-lab, or other specialized computing environments. - A record of contributing to open-source tooling, engineering communities, or cross-company technical standards. This role is based in San Francisco, CA. We offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options. About the Role The Economic Development Lead works upstream across the national pipeline, beginning engagement before a project is public and helping shape the incentive, relationship, community-benefit, and approval strategy for sites under evaluation. This role enters early during site evaluation and deal formation; once a project moves toward announcement, the dedicated Community Engagement Lead becomes the local owner while the Economic Development Lead continues to support agreement-linked commitments and incentive execution. Key Responsibilities - Own incentive strategy and negotiations. - Build local and state economic-development relationships. - Develop community-benefit commitments tied to project agreements. - Coordinate with Site Selection, Land, Power, Legal, Finance, and Community Engagement. - Identify political, commercial, and approval risks early. - Transition local relationships and commitments to the assigned Community Engagement Lead as a project moves toward announcement. Qualifications - 6+ years in economic development, public-private partnerships, infrastructure development, government affairs, or a related field. - Experience structuring and negotiating incentive packages for large infrastructure, energy, technology, or real estate projects. - Strong relationships and judgment across local, state, and regional economic-development stakeholders. - Ability to connect incentives, community benefits, legal commitments, project economics, and approval risk. - Excellent cross-functional coordination, negotiation, and executive-communication skills. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's data and storage infrastructure spans data platforms, online databases, and file/object storage. These systems underpin data ingestion and processing, durable persistence, indexing and retrieval, and product file experiences. As frontier models and agents evolve how they use memory, history and snapshots, the underlying architecture increasingly shapes the capabilities products can deliver—and their latency, reliability, cost and efficiency. About the Role We are looking for a technically deep TPM to independently define and lead multiple programs across data platforms, online databases and storage infrastructure. You will connect model, product and data-consumer requirements to architecture, and work with the relevant engineering teams to take new capabilities through production adoption and repeatable expansion. The design scope is exabyte-scale storage and infrastructure spanning multiple millions of CPU cores. The challenge is not simply forecasting more resources: it is making complete, workload-ready capacity repeatable, with a clear path from product requirements through architecture, deployment and validation. A data pipeline, database query, file operation or execution snapshot can affect whether a product or agent succeeds; you will connect those outcomes to the systems underneath. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Translate model, product and data-platform needs into precise access patterns, consistency, durability, freshness, availability and scalability requirements. Connect memory, history, retrieval and resumable work to capability and end-to-end latency. - Partner with engineering to transform data and storage architecture into repeatable scale units: standardized provisioning, placement, routing, data movement and readiness checks that bring storage, compute and networking online together. Tie each expansion to the workloads it can serve. - Lead cross-stack programs connecting ingestion and processing, databases and indexes, and file/object storage. Make data ownership, schema compatibility, change-data-capture, replay and consumer-readiness contracts explicit so the full data path remains correct and usable. - Make cost and efficiency architectural inputs. Evaluate physical versus logical footprint, index and replication amplification, redundant copies, tiering, caching and network movement against the cost of serving useful workloads. - Drive resilience and recovery programs with explicit failure scenarios and validation. Distinguish database backup, failover and point-in-time recovery from execution/workspace save-and-restore; verify correctness, recovery time, safe resumption and isolation from live traffic. - Coordinate lifecycle correctness across files, objects, databases and data platforms, including metadata, retention, deletion and snapshots. Incorporate privacy, access control, auditability and residency requirements into the design and consumer contracts. - Lead adoption and major migrations through compatibility checks, representative workload testing, staged cutovers, rollback and operational handoff. Improve APIs, guardrails and self-service so new capacity and capabilities can be consumed predictably. - Measure architecture changes through product and platform outcomes: task completion and continuity, data freshness, query/retrieval and snapshot latency, throughput, reliability and cost/efficiency. Use those results to drive durable performance and operational improvements. You might thrive in this role if you: - Have independently owned complex production programs in data platforms, databases or storage infrastructure and can explain the architectural decisions, your contribution and the resulting impact. - Have deep working knowledge of hyperscaler/cloud storage technologies, such as Amazon S3 or Azure Blob Storage, including their performance, placement, resiliency and cost constraints. - Understand the full data and storage stack: product access patterns and APIs; ingestion and processing; databases, storage engines and indexes; caching, replication and data movement; and the durable-storage, CPU and network layers that support them. - Can translate model, product and data-consumer needs into precise platform requirements, challenge assumptions and define evidence that a capability, recovery path or scaling change is ready. - Have led delivery across product, model, data, database, storage and infrastructure teams, especially where no single team owns the end-to-end result. - Can use workload evidence to make tradeoffs across capability, correctness, reliability, latency and cost/efficiency, and build mechanisms that improve decisions as requirements change. - Communicate complex decisions clearly and maintain ownership through production adoption, not only a launch milestone. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Startups are creating many of the most disruptive and category-defining AI applications. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will lead a team that supports startups building effectively with OpenAI’s APIs, providing access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. This leadership role will be responsible for driving and implementing the sales strategy within our startups segment, recruiting and leading a team of technical sales professionals, and achieving successful deployments with startup customers. The ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more. This individual will need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: - Lead a team of sellers - Partner with solutions to build and execute complex customer programs and projects - Manage consumption revenue forecasts - Contribute to the development of programs and strategic initiatives focused on startup customers - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies - Support the recruitment and onboarding of other teammates - Support the development of company culture We're seeking someone with experience including: - 8+ years leading Sales teams - Deep experience working in the startup ecosystem either as a founder, early startup employee, or by working with startup customers - Selling platform-as-a-service and/or software-as-a-service at a product-led growth company - Designing and executing complex deal strategies - Supporting the growth of fast-growing, high-performance startups - Leading high-visibility customer events (CAB, conferences, product launches, etc.) - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence - Reporting on customer success activities You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Madrid. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own technical delivery across multiple deployments from first prototype to stable production - Build full-stack systems that deliver customer value and sharpen how we learn - Embed closely with customer teams, understand their needs, and guide adoption of what you build - Scope work, sequence delivery, and remove blockers early - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery - Contribute directly in the code when progress or clarity depends on it - Codify working patterns into tools, playbooks, or building blocks that others can use - Share field feedback that helps Research and Product understand where the models succeed and where they can improve - Keep teams moving through clarity and follow-through You might thrive in this role if you - Bring 6+ years of engineering or technical deployment experience that includes customer-facing work - Professional fluency in Spanish and English is required, as this role supports Spanish-speaking customers - Have scoped and delivered complex systems in fast-moving or ambiguous environments - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience - Simplify complexity and make fast, sound decisions under pressure - Communicate clearly with engineers, product teams, and customer stakeholders - Spot risks early and adjust without slowing down - Model calm and judgment when the stakes are high About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own technical delivery across multiple deployments from first prototype to stable production - Build full-stack systems that deliver customer value and sharpen how we learn - Embed closely with customer teams, understand their needs, and guide adoption of what you build - Scope work, sequence delivery, and remove blockers early - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery - Contribute directly in the code when progress or clarity depends on it - Codify working patterns into tools, playbooks, or building blocks that others can use - Share field feedback that helps Research and Product understand where the models succeed and where they can improve - Keep teams moving through clarity and follow-through You might thrive in this role if you - Bring 6+ years of engineering or technical deployment experience that includes customer-facing work - Professional fluency in Spanish and English is required, as this role supports Spanish-speaking customers - Have scoped and delivered complex systems in fast-moving or ambiguous environments - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience - Simplify complexity and make fast, sound decisions under pressure - Communicate clearly with engineers, product teams, and customer stakeholders - Spot risks early and adjust without slowing down - Model calm and judgment when the stakes are high About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We’re looking for a Robotics Control Systems Engineer to take on a foundational role within our robotics team. You’ll help architect, implement, tune, and verify the control infrastructure that enables intelligent, reliable, and responsive robot behavior. This is a deeply hands-on role focused on real-time systems, actuation, dynamics, low-level hardware interaction, and whole-robot performance. You’ll spend significant time working directly with robots onsite: debugging behavior, tuning subsystems, running experiments, and providing feedback across mechanical, electrical, and software teams. This role is based in San Francisco, CA, and requires in-person 5 days a week. In this role, you will: - Design and implement real-time control algorithms for robotic systems, including motion control, feedback loops, state estimation, actuator control, and subsystem tuning. - Define the control architecture from low-level actuators and hardware interfaces through whole-robot behavior and policy. - Identify and characterize actuator, hardware, and software parameters through rigorous experimentation, testing, commissioning, and verification. - Work with machine learning engineers to implement reinforcement learning models. - Collaborate across mechanical, electrical, and software teams to integrate control logic with sensing and actuation hardware. - Help inform the mechanical and electrical design to maximize capability and flexibility. - Create the control system architecture; determine the correct level of abstraction from actuators all the way up to whole-robot policy. You might thrive in this role if you: - Have a strong robotics background, including manipulators, mobile robots, or other complex physical systems. - Have experience with actuation, control systems, robot dynamics, estimation, subsystem tuning, or whole-body motion. - Are comfortable being hands-on with robotic hardware, including commissioning, debugging, testing, and iterating on real robots. - Have strong fundamentals in classical control, system dynamics, and estimation, with exposure to modern learning-based or reinforcement learning approaches. - Can move comfortably across the stack, from low-level actuator behavior and hardware interfaces to higher-level algorithms and whole-robot performance. - Have experience writing performant production-quality software in C++ or Rust. - Experience with robotic hardware and enjoy iterating quickly between simulation and real-world testing environments. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production. In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: - Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI foundational technologies like Codex. - Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. - Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners. - Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications. - Contribute to our open-source developer and enterprise resources. - Scale the Deployment Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories. - Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams. You’ll thrive in this role if you: - Bring 7+ years of technical consulting (or equivalent) experience with public sector customers (U.S. federal preferred), bridging technical teams and senior stakeholders. - Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners. - Understand network and cloud architecture, including experience with on-premise deployments. - Are an effective and polished communicator who can translate business and technical topics to all audiences. - Have industry experience in programming languages like Python, Go, or Typescript. - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done. - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption. Applied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes. ABOUT THE ROLE We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units. This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal. You will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback. This role is open in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL - Build, manage, and develop a high-performing team of Applied AI Engineers supporting large and complex enterprise customers. - Own the quality and impact of the team’s work across solution design, implementation, production readiness, adoption, and expansion. - Coach the team through decisions involving architecture, model selection, evaluations, reliability, latency, safety, security, governance, and cost. - Establish an operating model for prioritizing accounts and engagements according to customer needs, strategic value, technical complexity, and potential for repeatable impact. - Serve as a senior technical escalation point during critical launches, production incidents, complex integrations, and high-stakes customer decisions. - Partner with customer executives and technical leaders to connect implementation decisions to measurable business and operational outcomes. - Help customers progress from experimentation to production systems and sustained adoption across their organizations. - Partner closely with Sales and Solutions Engineering to create continuity throughout the customer lifecycle and maintain shared accountability for customer success. - Translate customer needs and recurring implementation challenges into actionable feedback for Product, Research, Engineering, Security, and other internal teams. - Identify scalable market patterns, distinguish them from bespoke requests, and advocate for investments that can benefit multiple customers. - Develop reusable architectures, evaluation methods, playbooks, tooling, and enablement that improve time to value across the enterprise portfolio. - Establish mechanisms for measuring production implementations, adoption, customer outcomes, delivery quality, team capacity, and the impact of reusable work. - Hire thoughtfully, raise the technical and leadership bar, and foster a culture of accountability, curiosity, collaboration, inclusion, and continuous learning. - Represent OpenAI with credibility and sound judgment in conversations with senior customer and internal stakeholders. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have significant experience managing customer-facing technical teams, such as Applied AI Engineers, Solutions Architects, Forward Deployed Engineers, Customer Engineers, or Technical Account Managers. - Have built or led teams responsible for implementing complex software, data, machine learning, or AI systems in enterprise environments. - Maintain sufficient technical depth to evaluate architectures, ask incisive questions, challenge assumptions, and coach engineers through difficult implementation decisions. - Have experience taking AI, machine learning, or other technically complex systems from prototype to production. - Understand production-system requirements, including reliability, observability, security, privacy, data governance, evaluation, and operational readiness. - Have led teams through ambiguity, competing priorities, escalations, and rapidly evolving products or markets. - Can translate effectively among technical details, customer needs, product strategy, and business outcomes. - Have worked with large organizations involving multiple business units, stakeholder groups, procurement processes, or governance requirements. - Demonstrate strong executive presence and can build trust with engineering leaders, business executives, security teams, and other senior stakeholders. - Have designed operating models, coverage strategies, prioritization frameworks, or repeatable delivery processes for a growing technical organization. - Are a strong cross-functional partner who can navigate disagreement directly while maintaining trust and shared accountability. - Use data and clear principles to allocate limited resources across a large portfolio of opportunities. - Care deeply about developing people and have a track record of coaching team members, raising performance, and building inclusive teams. - Are energized by helping organizations adopt frontier AI responsibly and turn emerging capabilities into durable value. RELEVANT EXPERIENCE MAY INCLUDE - Leading teams in applied AI engineering, solutions architecture, forward-deployed engineering, professional services, technical consulting, or customer engineering. - Implementing generative AI, machine learning, developer platforms, cloud infrastructure, data platforms, or other complex enterprise technologies. - Working with customers in semiconductors, media, entertainment, or similarly complex and technology-intensive industries. - Supporting global customers, multi-business-unit implementations, regulated workflows, or large-scale organizational transformations. - Building technical enablement, reusable solution patterns, evaluation frameworks, or customer implementation methodologies. Direct experience in these industries is not required. We value leaders who can recognize common technical and organizational patterns while adapting their approach to different customer environments. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI develops models that can reason through complex problems and hardware designed for the demands of advanced AI. AI for Chips connects these efforts: applying increasingly capable AI systems to the work of semiconductor engineering. Our goal is to help engineers develop better chips and shorten design cycles. This work brings research, model training, and hardware expertise together to build tools that engineers can use on real designs, with correctness and measurable performance at the center. ABOUT THE ROLE We’re hiring a Software Engineer to build the research infrastructure and tooling that help OpenAI models design silicon. You’ll turn chip-design workflows into reliable environments for reinforcement learning and evaluation, and make it easier for researchers to run experiments and iterate on new ideas. You’ll move between software engineering, tool integration, and open research problems. We value strong coding fundamentals, clear technical judgment, and independent execution. Prior chip-design experience is helpful, but you can learn the domain alongside the team’s hardware specialists. IN THIS ROLE, YOU WILL: - Build and maintain infrastructure for reinforcement learning environments, evaluations, and long-running experiments. - Integrate electronic design automation (EDA) tools into workflows for RTL generation, verification, and physical design optimization. - Improve experiment reliability, reproducibility, observability, and performance; debug failures across tools, services, and infrastructure. - Develop tooling and model harnesses that let researchers test ideas quickly and measure correctness and power, performance, and area (PPA). - Collaborate with researchers and engineers to turn successful experiments into reusable systems and training workflows. - Own ambiguous projects end to end, communicate progress, and use results to guide the next iteration. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have strong software engineering fundamentals, with experience designing, implementing, and debugging reliable systems. - Can work across a stack, investigate unfamiliar failures, and make practical tradeoffs between speed, correctness, and maintainability. - Have independently delivered substantial software projects and can explain your technical decisions and their impact. - Are comfortable working with researchers on evolving requirements and turning open-ended problems into working software. - Are interested in learning how reinforcement learning and chip-design tools fit together. - Care about developing safe, beneficial AI. NICE TO HAVE: - Experience with research infrastructure, distributed systems, experiment orchestration, or ML tooling. - Familiarity with reinforcement learning, model evaluations, or training workflows. - Experience with Python, containerized tools, and reproducible development environments. - Experience with RTL, Verilog/SystemVerilog, EDA tools, formal verification, or chip-design automation. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. ABOUT THE ROLE We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. IN THIS ROLE, YOU WILL: - Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements. - Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations. - Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. - Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage. - Conduct quality reviews and provide feedback to improve consistency across global teams. - Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements. - Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations. - Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed. - Note: each person in this role will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday) YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations. - Have experience working in incident response, law enforcement response, or escalations management. - Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. - Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. - Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. - Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. - Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. - Thrive in ambiguous, high-autonomy environments and balance speed with diligence. - Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. ABOUT THE ROLE We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This role is part of a 24/7 global operation team and will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday) We use a hybrid work model of 3 days in the Singapore office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. IN THIS ROLE, YOU WILL: - Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements. - Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations. - Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. - Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage. - Conduct quality reviews and provide feedback to improve consistency across global teams. - Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements. - Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations. - Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations. - Have experience working in incident response, law enforcement response, or escalations management. - Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. - Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. - Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. - Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. - Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. - Thrive in ambiguous, high-autonomy environments and balance speed with diligence. - Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models. The Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth. As we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines. About the Role We are seeking a Strategic Sourcing Manager, Data Center Infrastructure: Owner Furnished Equipment to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities. You will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion. The ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects. Key Responsibilities - Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute. - Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs. - Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors. - Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities. - Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps. - Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity. - Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations. - Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery. - Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution. - Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking. - Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy. Qualifications - Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field. - 8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management. - Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects. - Proven experience negotiating complex commercial agreements with strategic suppliers. - Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance. - Experience partnering with engineering, construction, finance, legal, and operations organizations. - Excellent analytical, financial modeling, negotiation, and executive communication skills. Preferred Skills Experience sourcing one or more of the following infrastructure systems: - HV to MV Substation and Transformer Equipment - Medium voltage electrical distribution equipment & MV to LV transformers - Low voltage electrical distribution equipment (switchgear, busway, UPS) - Power system protection, control & monitoring products - Prefabricated electrical skids and e-houses - Modular data center infrastructure - Modular cooling plants and their components (Heat exchangers, pumps, chillers, VFD) - Experience working with different forms of cooling (air and water cooled chillers, dry or adiabatic coolers, CRAH, CRAC, Air Handling Units) - Structural steel, enclosure systems and fabrication processes - Steel, stainless steel piping and components (valves, control valves, flanges) Top Skillsets - Experience supporting hyperscale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs. - Familiarity with long-lead equipment planning and supplier capacity management. - Experience working with global supplier networks across North America, Europe, and Asia. - Experience working with EPC, design-build, or integrated project delivery partners About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will: - Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations. - Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards. - Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events. - Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation. - Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation. - Establish clear ownership boundaries across Product, Engineering, Legal, Privacy, Product Policy, Support, Product Quality, and other operational partners. - Build launch-readiness plans, tabletop exercises, training, quality controls, reporting, and post-launch monitoring. - Use operational data, customer signals, product telemetry, and case outcomes to identify patterns and improve upstream products and systems. - Determine where AI and automation can improve triage, evidence assembly, consistency, and response while preserving appropriate human judgment. - Stand up priority workflows, operate them through launch and early-life stabilization, and transition them into durable homes across USRO and partner teams. You Might Thrive in This Role If You: - Have 8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field. - Have built a complex safety or risk program from an ambiguous starting point through launch and scaled operation. - Understand the realities of handling high-severity incidents, regulated workflows, sensitive customer information, and time-critical escalations. - Can translate product, engineering, legal, privacy, and policy constraints into workflows that operational teams can execute. - Are technically fluent and can reason through data flows, telemetry, access controls, audit logs, case systems, automation, and failure modes. - Use data to assess workflow health, identify emerging patterns, evaluate quality, and make risk-based decisions. - Can establish clear accountability across teams with overlapping responsibilities and different risk tolerances. - Know how to balance launch speed with safety controls, monitoring, rollback criteria, and longer-term system development. - Communicate clearly with operational, technical, legal, and executive audiences when evidence is incomplete or tradeoffs are difficult. - Are highly practical and willing to build the workflow, not only define the strategy. - Experience supporting consumer hardware, connected devices, or other products used in shared environments. - Experience with product-safety investigations, recalls, field failures, safety advisories, or hazardous-product handling. - Experience designing workflows involving privacy-sensitive sensor, diagnostic, media, or household data. - Familiarity with warranty, repair, reverse logistics, identity recovery, fraud, or ownership disputes. - Experience building vendor training, quality-assurance, incident-response, or specialist-review programs. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About OpenAI: OpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while working to deploy them safely and responsibly through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. About the Role: We are seeking an experienced and versatile Japan Consumer Marketing Manager to develop and execute locally relevant consumer programs in one of our most important and culturally nuanced markets. Reporting to the Japan Marketing Lead, this is a hands-on role for a full-stack consumer marketer with deep understanding of the Japanese consumer landscape—someone who can translate strategy into locally resonant campaigns, shape narratives that build trust, and accelerate adoption and repeat usage at scale. The ideal candidate combines strong consumer marketing instincts with excellent execution in complex, cross-functional environments. This role will manage integrated initiatives spanning brand, product storytelling, digital, social, creators, partnerships, community, and lifecycle, while representing the voice of Japanese consumers internally. Key Responsibilities: - Develop and execute Japan-specific consumer marketing plans under the Japan Marketing Lead, ensuring strong local relevance while aligning with global priorities. - Drive full-funnel initiatives that grow users and weekly active users, deepen activation and repeat usage, and improve retention, advocacy, and sentiment. - Act as a local expert and thought partner—bringing deep insights into Japanese culture, consumer behavior, and media dynamics to inform strategy, creative, and execution. - Manage and collaborate with local agencies, creators, and production partners to deliver culturally authentic, high-quality campaigns and content. - Partner closely with cross-functional teams including product marketing, communications, partnerships, and regional leadership to deliver integrated programs with clear impact. - Represent the voice of Japan internally, ensuring local nuance, context, and market realities are reflected in marketing strategy, messaging, and decision-making. Qualifications: - 7+ years of marketing experience, with a strong track record of delivering high-impact consumer campaigns and measurable user or usage growth in Japan. - Deep understanding of the Japanese consumer landscape, cultural context, and local media and marketing ecosystems. - Proven ability to build and execute integrated marketing plans across brand, digital, influencer/creator, and partner channels. - Comfortable operating at both strategic and hands-on executional levels in a fast-paced, ambiguous environment. - Strong network of local agencies, creatives, creators, and production partners; demonstrated experience managing external partners. - Excellent communicator and collaborator, with the ability to influence stakeholders across functions and geographies. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role This role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners. You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in India and can be based out of either Delhi, Mumbai or Bangalore. For locations with an office, we operate in a hybrid model of 3 days in the office. In this role, you'll: - Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan. - Win lighthouse accounts through outbound sales outreach. - Partner with solutions and research engineering to build and execute complex customer programs and projects. - Own a consumption revenue target. - Manage consumption revenue forecasts. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience including: - 7+ years of direct selling experience in Data and AI or Cloud. - Designing and executing complex go to market strategies. - Orchestrating programmatic sales motions with partners. - Experience operating in fast paced, high growth environments. - Working directly with c-level executives. - Leading high-visibility customer events (CAB, conferences, product launches, etc.). - Hands on experience with AI tools. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options. About the Role The Site Selection Lead sets the site-selection strategy for powered-land and greenfield/brownfield opportunities. This role defines, with cross-functional partners, what makes a site attractive, executable, and scalable, then turns that shared rubric into portfolio choices and deployment plans. Key Responsibilities - Own the site-selection strategy across priority geographies, including market maps, pipeline segmentation, source refreshes, live-location tracking, and portfolio prioritization. - Convene Power, Land, Development, Engineering, Construction, Environmental, Community, Commercial, Legal, and Finance partners to define the shared rubric for a high-quality site. - Translate that rubric into clear screening criteria across power readiness, land control, timing, scale, cost, community risk, environmental constraints, AHJ path, budget, schedule, and counterparty credibility. - Orchestrate Commercial, Legal, Finance, Power, and Development teams to shape exclusivity, initial terms, site-control strategy, funding assumptions, and the path to deployment before deeper commitment. - Build a deployment plan for top candidates that identifies capacity, sequencing, capital implications, critical-path approvals, risks, owners, and stage-gate decisions. - Lead conceptual site planning and test-fit screening using boundaries, map layers, buildings, substations, roads, parking, laydown, stormwater, utility corridors, acreage, and estimated load. - Maintain a single decision-support view of pipeline stage, site health, power readiness, finance review, maps, project evidence, outstanding source data, owners, deadlines, and escalations. - Present executive-ready advance, defer, or stop recommendations with clear trade-offs, resource asks, and next steps; hand qualified sites to the Development Lead with a complete screening record. Qualifications - 6+ years in site selection, infrastructure development, data center development, energy development, commercial real estate, or a related field. - Strong strategic judgment on market intelligence, portfolio construction, site viability, counterparty credibility, and prioritization. - Demonstrated ability to lead cross-functional organizations through ambiguous decisions and align technical, commercial, legal, and finance stakeholders. - Commercial and financial fluency sufficient to connect site quality, deal terms, capital implications, schedule, and deployment risk. - Experience building site funnels, screening frameworks, mapping or test-fit workflows, dashboards, and executive decision materials. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions. About the Role We are looking for a Strategy & Operations Lead to lead and scale operational excellence across India. Reporting to the General Manager, India, this leader will work hand in hand with the GM to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor. This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind. This role is based in Bangalore, India and we use a hybrid model of 3 days in office. In this role, you will: - Define and implement the India operating strategy in alignment with APAC & global objectives and regional priorities. - Drive execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics. - Partner with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region. - Establish KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making. - Build and optimize scalable processes across business lines, including consumer, product, partnerships, and other key functions. - Identify operational gaps and inefficiencies, and implementing continuous improvement initiatives. - Support market entry strategies and operational readiness for India - Enable strategic partnerships through strong operational frameworks and close partnership with relevant teams. - Help build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently. - Collaborate closely across functions to drive accountability and deliver against regional goals. - Ensure seamless coordination between global and regional stakeholders. - Act as a central point of accountability for operational delivery across India. - Build, lead, and mentor a high-performing regional operations team. - Foster a culture of accountability, inclusion, operational rigor, and continuous learning. - Develop leadership bench strength across key markets and functions. You might thrive in this role if you have: - Significant experience leading regional or international operations in a fast-scaling, complex business environment. - Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans. - Experience operating across multiple markets, functions, and business lines, ideally within India. - A track record of building scalable operating systems, processes, metrics, and reporting frameworks. - Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams. - Excellent business judgment, with a bias toward action and strong accountability for outcomes. - Experience supporting market expansion, operational readiness, and/or regional growth initiatives. - Strong people leadership skills, including experience building and developing high-performing teams. - Comfort operating in ambiguity and creating structure in fast-moving environments. - High integrity, low ego, and a collaborative leadership style. - Strong written and verbal communication skills, with the ability to bring clarity to complex topics. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Security is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms. The Host Assurance team exists to make bare metal and VMs dependable & scalable foundations for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability. About the Role OpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments. Success in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability. You will partner closely with infrastructure, research, and confidential computing initiatives—including novel hardware platforms and emerging deployment models– to make the secure path the easiest path. This role is well suited for engineers who enjoy working across trust services, operating systems, hardware and firmware validation, and infrastructure security, and who are excited by ambiguous, high-impact problems at the boundary of hardware and large-scale systems. In this role, you will: - Design, build, and operate components of the Host Assurance platform that establish trust in both bare-metal & VM hosts before they are eligible for production use. - Help ensure hosts are verifiably trustworthy from delivery and installation through secure bootstrap and readiness to join orchestration systems. - Build and improve systems such as machine identity, certificate issuance and enrollment, HSM-backed or key-management-backed trust services, host attestation, measurement, and baseline verification tooling. - Validate delivered hardware and firmware against vendor claims and continuously detect and manage drift over time. - Eliminate insecure bootstrap patterns while preserving deployment throughput and operational reliability. Partner with provisioning, fleet, and orchestration teams to deliver paved paths where the secure approach is the easiest approach. - Own software components through implementation, operational readiness, launch, and ongoing operation. Define readiness criteria, validate behavior under load and failure, establish monitoring and actionable alerts, plan staged rollouts and tested recovery procedures, and maintain runbooks. Use production experience to improve reliability and reduce operational burden. - Participate in production support via oncall rotation. - Help define observable, testable security properties for host platforms and improve the telemetry and validation needed to enforce them in practice. - Work across different deployment models and provider boundaries while maintaining a consistent bar for host trust outcomes. You might thrive in this role if you: - Have strong software engineering experience building and operating reliable production systems at scale. - Bring depth in distributed systems, backend or platform engineering, operating systems, or infrastructure security. Experience with PKI, HSMs, machine identity, attestation, secure boot, or hardware security is valuable but not required. - Can reason across services, APIs, and host software, and learn the boot, firmware, and hardware trust mechanisms relevant to your work. Apply sound judgment to trust boundaries, correctness, and safe failure behavior. - Have experience writing production quality code and ability to reason clearly about failure modes, operational safety, and long-term maintainability. - Have experience supporting critical production systems at scale, such as being on-call. - Balance rigor with pragmatism, and care about making strong security controls deployable in real-world environments. - Are self-directed, low ego, and willing to work across disciplines to solve the most important problems. - Enjoy building in ambiguous spaces where the architecture is still emerging, stakes are at all time high, and the future is being built. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time. As OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor. About the Role We are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable. This role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations. You will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechanisms. Key Responsibilities Establish and run Infrastructure Operations' goal-setting and operating cadence, including quarterly goals, weekly performance reviews, prioritization, action tracking, decision logs, escalation paths, and closure criteria. - Translate leadership priorities into clear programs with owners, milestones, dependencies, success metrics, and resourcing assumptions; maintain source-of-truth hygiene across goals, status, dates, risks, and decisions. - Build and operate dashboards, scorecards, and executive-ready reporting for operational health, capacity readiness, SLA and MTTR performance, delivery pipeline status, and material risks. - Define authoritative data models and reporting standards for milestones, timelines, delivery risk, capacity state, readiness, handover, exceptions, and operational performance; drive consistent adoption across the portfolio. - Own the 1P+3P delivery-tracking program across sites and partners, integrating schedule and progress inputs, maintaining quantity and timeline forecasts, surfacing risks early, and driving cross-functional follow-through. - Define Operations' requirements for capacity acceptance and operational handover, including readiness evidence, risk and exception workflows, approvals, sign-offs, and post-handover action tracking. - Own the Information Governance Process and controlled-document lifecycle across relevant Operations workflows, including standards, procedures, work instructions, templates, ownership, approvals, versioning, exceptions, and obsolescence. - Lead operations software and tooling implementations from discovery through rollout: map workflows, write requirements, design data and integration patterns, partner with engineering and vendors, test solutions, and drive adoption. - Improve the connections among reporting, ticketing, knowledge, delivery-tracking, sourcing, and operational systems so teams can work from consistent data instead of manual, fragmented updates. - Program-manage cross-functional initiatives across Infrastructure Operations and its interfaces with Data Center Engineering, Compute TPMs, 1P Delivery, construction, commissioning, sourcing, and external infrastructure partners. - Coordinate internal and external resources supporting systems, dashboards, process design, and document governance; make dependencies and ownership explicit while keeping functional DRIs accountable for their domains. - Capture lessons learned, identify recurring operational bottlenecks, and implement automation and process improvements that make the organization more predictable, scalable, and effective. Qualifications - Have 8+ years of experience in technical program management, operations program management, infrastructure delivery, operations transformation, or a comparable role in a complex technical environment. - Have led end-to-end software or systems implementations for an operations organization, including workflow discovery, requirements, data models, integrations, testing, rollout, adoption, and continuous improvement. - Are fluent with dashboards, KPIs, operational data, and executive reporting; you can turn incomplete inputs into clear definitions, trusted metrics, and decisions. - Have built governance mechanisms that work in practice: goal-setting, operating reviews, intake and prioritization, risk and issue management, action tracking, decision logs, and escalation. - Bring experience with data centers, construction, commissioning, infrastructure operations, cloud, manufacturing, or another mission-critical physical-infrastructure environment. - Can influence across senior leaders, technical DRIs, vendors, and partner organizations without relying on direct authority, and communicate clearly from working-team detail to executive summary. - Are comfortable navigating ambiguity, changing ownership boundaries, urgent timelines, and high operational stakes while maintaining rigor and momentum. - Hold a bachelor's degree in Engineering, Computer Science, Information Systems, Construction Management, Operations Management, Business, or an equivalent combination of education and practical experience. Preferred Skills - Experience with hyperscale or AI infrastructure, including 1P, 3P, colocation, or CSP delivery models. - Familiarity with project controls, scheduling, operational readiness, commissioning, capacity acceptance, SLA/MTTR reporting, incident or ticketing workflows, and handover governance. - Technical fluency with APIs, integration patterns, BI/reporting tools, workflow platforms, data quality controls, and automation; SQL or equivalent analytical skills are a plus. - Experience managing vendors, consultants, or embedded support resources and converting ad hoc support into repeatable operating capability. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s 1P Hardware Systems team operates at the intersection of Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, and Finance to translate infrastructure demand into an executable systems plan. The Planning Lead connects system demand and deployment timing to site and configuration requirements, power availability, XPU needs, hardware supply commitments, manufacturing capacity, and site readiness. About the Role OpenAI is seeking a 1P Hardware Systems Planning Lead to own the integrated demand, supply, and deployment plan for our 1P AI infrastructure systems. This role will connect infrastructure demand and site power availability to system configurations, XPU requirements, and hardware supply commitments—creating a single, actionable view of whether our deployment plan can be met. You will establish the planning mechanisms that allow teams to see what changed, understand the impact, and act quickly when demand, supply, configuration, site readiness, or power timing moves. You will work across Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, Finance, and external partners to identify gaps early and drive recovery plans to closure. This is a highly cross-functional role for someone who combines systems-level thinking, strong analytical judgment, and rigorous program execution. The ideal candidate can turn complex and changing inputs into a clear operating plan, surface the decisions that matter, and drive accountability across teams without relying on formal authority. Success also requires strong communication judgment: the ability to align cross-functional teams, brief leadership at a concise and decision-oriented level, and go deep into the underlying assumptions, dependencies, risks, and recovery plans when needed. In this role, you will: - Own the integrated planning process for 1P hardware systems, connecting system demand, deployment timing, site and configuration requirements, power availability, XPU needs, and supply commitments. - Maintain a clear, decision-ready supply plan that shows changes from the prior plan; weekly pull-ins and push-outs; site, deployment, and system-configuration impacts; power availability assumptions and timing; system demand and corresponding XPU requirements; current supplier and manufacturing commitments; gaps between forecast, requirements, and committed supply; and recovery actions with accountable owners and target closure dates. - Validate that the end-to-end supply plan is executable, including the timing and dependencies across components, XPU availability, system integration, factory capacity, site readiness, and deployment. - Lead a weekly deployment and supply review focused on material changes, emerging risks, required decisions, and recovery-plan execution. - Publish and maintain a weekly delta report that clearly explains what changed, why it changed, and the downstream impact to deployments, sites, configurations, power, and supply. - Track forecast-versus-commit gaps at a weekly level, identify the underlying constraints, and drive recovery plans with named owners and dates. - Coordinate the biweekly end-to-end supply picture update for leadership and key stakeholders, including the latest system forecast; how the forecast aligns with site power availability and timing; current supply commitments; weekly gaps to commit; and the plan and timing to close each gap. - Partner with Hardware Engineering and Infrastructure teams to translate roadmap, configuration, and deployment changes into updated system and XPU requirements. - Work with Supply Chain, manufacturing partners, and suppliers to pressure-test commitments, understand constraints, and establish credible recovery paths. - Anticipate supply and deployment risks, develop scenarios and tradeoffs, and provide crisp recommendations to senior leaders. - Build scalable planning models, reporting standards, and operating mechanisms that improve forecast accuracy, change control, traceability, and executive decision-making as 1P infrastructure scales. You might thrive in this role if you have: - Significant experience in hardware systems planning, supply planning, program management, operations, or a related role supporting complex, high-volume technology products or infrastructure. - Strong understanding of the dependencies among hardware demand, component supply, manufacturing capacity, system configurations, site readiness, power availability, and deployment schedules. - Experience building and managing integrated demand-and-supply plans at weekly granularity, including forecast changes, supply commits, gaps, scenarios, and recovery actions. - Demonstrated ability to pressure-test whether a plan is executable rather than simply consolidating inputs from different teams. - Exceptional analytical skills and the ability to translate complex datasets and technical dependencies into clear insights, decisions, and actions. - Strong program leadership, including experience establishing operating cadences, driving cross-functional accountability, and closing issues across organizations. - Demonstrated experience communicating effectively across cross-functional teams and with senior leadership, with the judgment to tailor the level of detail to the audience—distilling complex issues into concise, decision-ready updates while going deep on assumptions, dependencies, risks, and recovery plans when needed. - Comfortable operating in a fast-moving, high-ambiguity environment where requirements, priorities, and constraints evolve quickly. - High ownership, sound judgment, and a bias toward surfacing risks early and driving them through resolution. - Experience with AI infrastructure, hyperscale data centers, or accelerator systems. - Experience with semiconductors, server or rack manufacturing, or complex hardware supply chains. What success looks like: - A single, trusted view of 1P hardware system demand, supply commitments, deployment timing, and associated gaps. - Clear weekly visibility into changes, pull-ins, push-outs, and their impact on sites, configurations, power, systems, and XPUs. - Early identification of risks to the deployment plan, with quantified impact and actionable recovery paths. - Every material gap has a clear recovery plan, accountable owner, target date, and escalation path. - Forecast, supply, manufacturing, site-readiness, and power assumptions remain aligned across teams. - Leadership receives a concise, consistent, and decision-oriented biweekly view of the end-to-end supply picture. - Planning processes and tools scale with the pace, volume, and complexity of OpenAI’s 1P infrastructure roadmap. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. The Power Execution team owns the strategy and execution required to secure reliable, scalable, and economically resilient power for OpenAI’s global data center portfolio. The team sits at the intersection of commercial, technical, policy, legal, and operational work, partnering across OpenAI and with utilities, grid operators, regulators, counterparties, and public-sector stakeholders. About the Role The Energy Regulatory Lead will own energy regulatory strategy and execution for OpenAI’s infrastructure growth. This role will be the primary bridge between the Power Execution team and Public Policy and Government Affairs on energy regulatory matters, ensuring that OpenAI’s external engagement is grounded in project realities and that changing policy and regulatory conditions are translated into actionable infrastructure decisions. This is an individual contributor lead role and does not have direct reports initially. The role combines portfolio-level regulatory positioning with transactional regulatory work: evaluating jurisdictional pathways, supporting utility and energy transactions, coordinating approvals and filings, and helping project teams navigate tariffs, interconnection, load-service requirements, market rules, and regulatory risk from diligence through execution. In this role, you will: - Develop and maintain OpenAI’s energy regulatory strategy across priority U.S. markets and, as needed, emerging geographies for infrastructure expansion. - Coordinate closely with Public Policy and Government Affairs to shape energy regulatory priorities, engagement plans, messaging, and positions before utilities, public utility commissions, grid operators, state energy offices, and other relevant policymakers. - Translate project requirements—load size, timing, reliability, cost, carbon, and expansion needs—into clear regulatory objectives and external engagement strategies. - Lead regulatory diligence for powered-land, data center, utility, supply, and energy-infrastructure opportunities; identify applicable tariffs, service rules, approval pathways, filing requirements, queue and interconnection constraints, and material regulatory risks. - Support transactional work with Legal, Commercial, Procurement, Finance, and project teams, including regulatory review of utility service agreements, special contracts, tariff arrangements, interconnection agreements, PPAs, supply structures, and related energy transactions. - Coordinate regulatory submissions, testimony, comments, data requests, stakeholder meetings, and approval processes with internal teams, outside counsel, consultants, utilities, and other counterparties. - Monitor utility rate cases, integrated resource plans, transmission and interconnection proceedings, RTO/ISO market developments, capacity and reliability rules, and state and federal policy changes that could affect cost, schedule, reliability, or growth. - Build decision frameworks and executive-ready analyses that compare regulatory pathways, clarify tradeoffs, surface escalation points, and support go / no-go and investment decisions. - Develop durable relationships with utilities, regulators, grid operators, policymakers, industry groups, and external advisors while coordinating carefully with OpenAI’s public-policy and government-affairs owners. - Create repeatable playbooks, trackers, and governance for regulatory diligence, transaction support, approvals, and cross-functional escalation across the infrastructure portfolio. You might thrive in this role if you have: - 10+ years in energy regulation, utility strategy, power markets, energy transactions, infrastructure development, or a related role. - Deep understanding of U.S. electric utility regulation, tariffs, public utility commission processes, RTO/ISO structures, transmission and interconnection, and large-load service requirements. - Experience supporting or leading regulatory work for large energy consumers, utilities, developers, data centers, generation, transmission, or other power-intensive infrastructure. - Demonstrated ability to connect policy and regulatory strategy with transaction execution, project schedules, commercial terms, and operational requirements. - Experience working with utility service agreements, special contracts, interconnection agreements, PPAs, regulatory filings, or comparable energy-infrastructure transactions. - Strong cross-functional judgment and the ability to partner effectively with Public Policy, Government Affairs, Legal, Commercial, Finance, Sustainability, Engineering, and site-readiness teams. - Excellent written communication and executive-summary skills; able to make complex regulatory issues clear, practical, and decision-ready. - Comfort operating in a fast-moving, ambiguous environment and managing multiple high-stakes workstreams at once. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise. In this role, you will: - Prospect, qualify, and close new advertising opportunities across the Travel vertical. - Own and achieve a defined revenue target across an assigned portfolio of travel advertisers. - Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders. - Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes. - Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions. - Structure and negotiate complex commercial agreements. - Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. - Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion. - Collaborate with Product, Engineering, Marketing, Policy, and Operations to support complex deals and inform future advertising solutions. - Maintain strong pipeline management, accurate forecasting, and a deep understanding of Travel industry trends. You might thrive in this role if you: - Have 10+ years of experience in digital advertising, performance marketing, client strategy, consulting, or enterprise sales. - Have experience working with Travel advertisers, such as airlines, hotels, cruise line, online travel agencies, travel marketplaces, or tourism boards. - Have 3+ years of experience advising and influencing senior executives and client stakeholders. - Have a proven track record of owning revenue targets and closing complex advertising or commercial deals. - Understand travel customer journeys, booking behavior, seasonality, loyalty programs, and performance metrics. - Can create compelling business cases and translate advertiser objectives into measurable partnership strategies. - Have strong verbal and written communication skills. - Can operate effectively in ambiguous, fast-changing environments. - Are excited to help shape a new advertising platform while maintaining high standards for user experience, trust, and responsible growth. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Marketing team helps OpenAI bring products, research, and company priorities to the world with clarity, creativity, and impact. We partner across Product, Research, Design, Creative, Communications, Finance, Legal, and Go-to-Market teams to translate complex technology into work that people can understand, trust, and use. Marketing Strategy & Operations builds the operating systems that help this work move with focus and speed. We connect priorities to plans, plans to resourcing, and resourcing to execution, so teams can make better decisions earlier and stay aligned as priorities evolve. About the Role We’re looking for a Strategy & Operations Lead, Hardware Marketing to help build and run the operating system for OpenAI’s Hardware Marketing work. This role will partner closely with Hardware Marketing leadership, Product Marketing, Product, Design, Creative, Production, Communications, Finance, Legal, and external partners to bring structure to a fast-moving, highly cross-functional product area. You will help the team clarify priorities, build plans, manage intake, track decisions, surface risks, frame tradeoffs, and keep critical workstreams moving from planning through operating readiness. This is a strong fit for someone who can operate independently in ambiguity, build practical systems from scratch, and move fluidly between strategy and execution. Experience with complex product launches or sensitive, cross-functional product areas is preferred. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Build and run the core operating rhythm for Hardware Marketing, including planning cycles, planning reviews, weekly priorities, decision forums, risk tracking, and leadership-ready updates. - Partner with Hardware Marketing leadership to translate business and product priorities into clear workstreams, owners, milestones, dependencies, and decisions. - Create visibility across planned and reactive work, helping the team understand what is committed, what is net-new, and where tradeoffs or escalation are needed. - Drive intake and prioritization processes that help Hardware Marketing evaluate new requests against current priorities, capacity, budget, and operating readiness. - Partner with Finance and Marketing leaders on planning inputs, visibility, and tradeoff framing. - Partner with Resource Management, Recruiting, Creative, Production, and Program Management to identify role gaps, operating reviews, planning inputs, resourcing needs, and leadership updates. - Prepare and run key operating forums, including operating readiness reviews, executive check-ins, cross-functional planning meetings, and decision follow-through. - Build lightweight tools, templates, trackers, and playbooks that help the Hardware Marketing team move faster with better shared context. - Proactively identify systemic issues across workflows, decision rights, communication paths, and resourcing, then design practical fixes that can scale. - Maintain strong judgment around confidentiality, access, and context-sharing so the right people have the right information at the right time. You might thrive in this role if you: - Have 12+ years of experience in strategy and operations, business operations, product operations, marketing operations, program management, or a related operating role. - Have supported complex product areas or launches with many stakeholders, unclear paths, and changing priorities. - Experience with complex product launches or sensitive, cross-functional product areas is preferred. - Can take broad, ambiguous goals and turn them into clear plans, owners, decisions, and operating rhythms. - Are comfortable leading cross-functional work across senior stakeholders, creative teams, product teams, finance, legal, communications, and external partners. - Know how to use trackers, dashboards, written updates, and decision docs as tools for alignment, not as process for process’ sake. - Can zoom out to understand business context and zoom in to chase down the details that make work actually move. - Communicate clearly, directly, and with good judgment, especially when surfacing risks, tradeoffs, or unresolved decisions. - Are energized by building 0-1 systems in a fast-moving environment and improving them as the work changes. - Use AI and automation thoughtfully to reduce manual work, improve visibility, and help teams operate with more leverage. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem. A central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized. You will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems. This is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position. In This Role, You Will - Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust. - Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations. - Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations. - Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces. - Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies. - Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems. - Develop end-to-end cryptographic protocols spanning devices, secure hardware, policy services, and backend infrastructure. - Build security capabilities supporting device attestation, secure boot, factory provisioning and restoration, user registration, and authentication. - Design controls that make trusted software and policy changes verifiable, auditable, and subject to appropriate multi-party authorization. - Write, review, test, and audit secure embedded software for resource-constrained environments. - Develop test harnesses, emulators, fuzzers, and fault-injection tooling to validate security properties and failure behavior. - Threat-model hardware and software trust boundaries and translate findings into concrete engineering improvements. - Partner with hardware, firmware, infrastructure, application, and security teams to integrate secure-by-default capabilities into production systems. - Help establish engineering standards for HSM development, applied cryptography, secure key management, and certificate infrastructure. Minimum Qualifications - 5+ years experience building secure embedded firmware for constrained environments - Deep programming experience in C, C++, or Rust. You Might Thrive in This Role If You Have - A strong track record of designing, implementing, debugging, and shipping production systems software. - Hands-on experience developing security-critical software or firmware within, or directly adjacent to, an HSM, secure element, TEE, or hardware root of trust. - Experience developing one or more of the following: - HSM firmware or trusted applications - Cryptographic mechanisms or hardware-accelerated cryptographic services - HSM device drivers, host libraries, SDKs, or middleware - PKCS#11 providers, mechanisms, or integrations - Secure key-provisioning or key-injection protocols - HSM-backed certificate authority or code-signing systems - Signing-policy enforcement within a hardware-backed trust boundary - Strong knowledge of applied cryptography, digital signatures, key hierarchies, secure key management, and cryptographic protocol design. - Experience with PKI, X.509 certificates, certificate authorities, certificate issuance, and certificate lifecycle protocols. - Familiarity with secure boot, measured boot, device identity, remote attestation, or hardware-backed storage. - Experience reasoning about concurrency, memory safety, privilege separation, hardware interfaces, failure modes, and side-channel or physical attack considerations. - The ability to evaluate security designs and personally implement the software required to realize them. - Clear communication skills and the ability to collaborate across hardware, firmware, backend, and product teams. Additional Experience That May Be Helpful - Firmware development for ARM TrustZone or another trusted execution environment. - Experience with commercial or cloud HSM platforms such as Thales Luna, Entrust/nShield, Utimaco, Marvell LiquidSecurity, AWS CloudHSM, or comparable systems. - Experience with PKCS#11, KMIP, OpenSSL providers or engines, secure-element APIs, or platform-native key-storage frameworks. - Device manufacturing, secure provisioning, factory restore, or silicon bring-up experience. - Secure boot ROM, bootloader, firmware-signing, anti-rollback, or authenticated-update development. - Developing trusted applications or cryptographic services inside an HSM or secure coprocessor. - Hardware/software co-design involving cryptographic accelerators, secure processors, or custom silicon. - Multi-party authorization, quorum-controlled deployments, tamper-resistant audit mechanisms, or attestable policy systems. - Secure or private storage systems based on hardware-protected keys. - Experience sustaining high-assurance security software in production. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. - Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era. - Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time. - In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes. - Design and refine incident response processes and documentation across strategic customers, engineering and support teams. - Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows. - Provide support coverage during holidays and weekends based on business needs. You might thrive in this role if you: - Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success. - Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level. - Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation). - Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis. - Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools. - Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications. - Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident. #LI-NM2 About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. Our Growth Marketing team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets. This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making. ABOUT THE ROLE In this role, you will build and run the creative and advertising operations system that powers OpenAI’s paid marketing programs. You will connect Creative and Growth Marketing teams, establish clear processes for producing and launching high-quality ads, and keep the operational details behind paid campaigns organized, accurate, and scalable. You will help translate growth priorities into creative briefs and testing roadmaps, coordinate assets and approvals across internal teams and external partners, and turn performance results into clear next steps. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL: - Build and manage the end-to-end paid creative operating system, including creative intake, briefing, production, asset delivery, approvals, trafficking, launch, reporting, and iteration. - Serve as the day-to-day connector between Creative, Brand, Growth Marketing, agencies, and production partners, keeping priorities and timelines clear and on track. - Partner with Growth Marketing to build and maintain creative testing roadmaps, translating campaign goals, audience insights, and performance data into briefs, hypotheses, test plans, and clear success metrics. - Develop and maintain the tools and processes that keep creative production organized, including asset libraries, production calendars, naming conventions, tagging, version control, specifications, and documentation. - Track creative test results, document learnings, and partner with Growth Marketing and Creative to identify what is working, what needs to change, and what should be tested next. - Continuously improve workflows, templates, reporting, and automation to increase creative throughput, reduce errors, and make paid marketing operations more efficient and reliable. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - 7+ years of experience in creative operations, growth or performance marketing, integrated marketing, or a related role supporting paid marketing programs. - Exceptional attention to detail and operational rigor, with a track record of owning high precision work in either creative or campaign operations. - Experience building or improving creative production workflows, project trackers, asset libraries, approval processes, and other systems that help teams execute consistently. - Hands-on familiarity with major paid advertising platforms such as Meta, Google, TikTok, YouTube, Reddit, or LinkedIn, including campaign trafficking, asset requirements, and launch QA. - Working knowledge of marketing tracking and measurement, including UTMs, pixels, conversion events, platform reporting, and basic campaign or creative performance analysis. - Strong project management and organizational skills, with the ability to manage multiple deadlines, keep stakeholders aligned, surface risks early, and follow through on details. - Clear written and verbal communication, strong cross-functional collaboration skills, and the ability to turn growth priorities into actionable briefs, testing plans, and next steps. - Comfort working in a fast-moving environment and a proactive, resourceful approach to solving problems; experience with billing, invoicing, vendor management, or workflow automation is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Statsig team is responsible for the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Teams across ChatGPT, Codex, model measurement, monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to introduce capabilities safely, measure their impact, and make high-confidence product decisions. About the Role As a Product Lead on the Statsig team, you will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, translate company-wide needs into durable capabilities, and help Statsig become a core part of OpenAI’s product development system. We’re looking for a product leader who combines strong product judgment, technical fluency, and deep analytical thinking. You should be comfortable navigating ambiguous customer needs, influencing teams across the company, and balancing rapid adoption with reliability, usability, and measurement quality. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel requirements should be confirmed with the recruiter before publishing. In this role, you will: - Define the product vision, strategy, and roadmap for experimentation, feature management, dynamic configuration, rollout safety, and analytics. - Partner with product, engineering, research, data, design, and infrastructure leaders to turn recurring launch and measurement needs into reusable platform capabilities. - Develop a deep understanding of workflows across ChatGPT, Codex, model measurement, monetization, subscriptions, and developer products, then establish clear priorities across competing needs. - Drive adoption by making sophisticated experimentation and analytics capabilities intuitive, trustworthy, and easy to integrate into product development. - Establish goals, success metrics, planning mechanisms, and operating cadences that help the team execute effectively. - Balance speed and product quality with reliability, correctness, developer experience, performance, and safety. You might thrive in this role if you: - Have led product strategy for technical, data-intensive, or platform products serving many internal or external customers. - Bring strong product sense and can translate ambiguous workflows into a clear strategy, roadmap, and set of durable product investments. - Are technically fluent across experimentation, analytics, data platforms, APIs, developer tools, or adjacent infrastructure. - Have a track record of influencing senior product, engineering, research, data, and infrastructure partners without relying on direct authority. - Can use qualitative customer insight and quantitative evidence to set priorities and evaluate product impact. - Are comfortable operating through high ambiguity, rapid growth, organizational change, and evolving customer needs. - Have experience with experimentation platforms, feature flagging, product analytics, growth systems, or data products. This is helpful but not a must have. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission. About the Role As AI agents move from answering questions to taking action across the internet, the standards that govern identity, delegated authority, discovery, communications, agentic-commerce and payment interfaces, agent-facing web access, agent-specific provenance, and auditability will determine whether agents can operate safely, interoperably, and with clear accountability. OpenAI is looking for an Agent Standards Manager to lead execution of our external technical standards strategy for a defined set of agent standards workstreams. This role will work closely with Agent Security, Applied and Platform teams, Product, Legal, GRC, Global Affairs, and GTM to turn OpenAI’s technical architecture and controls into credible specifications, protocol profiles, assurance criteria, and implementation guidance—and to bring emerging external requirements back into product and security roadmaps before they become blockers. The positions developed here are technical standards positions, not broad public-policy positions. This is a builder’s role as much as an external-facing role. You will execute a prioritized standards plan, author and negotiate protocols, build coalitions, secure the right internal approvals, and represent OpenAI in assigned technical forums. You will also help create repeatable processes that let the company shape agent standards without depending on a single person or relying on technical teams to carry external standards work on top of their core jobs. The Agent Standards Manager is an integrator, not the owner of every underlying technical system. Security, Product, Engineering, and other designated technical teams retain ownership of architecture, threat models, controls, product decisions, approvals, and implementation. This role owns workstream planning, standards translation, drafting, negotiation, external representation within approved mandates, commitment traceability, and implementation handoff. In this role, you will: - Own a focused workstream plan for core agent identity, discovery, and delegated-authorization standards, with adjacent agentic-commerce, web-access, provenance, and auditability work assigned through portfolio prioritization. - Recommend where OpenAI should lead, shape, monitor, oppose, or decline to participate within the assigned workstream, based on technical maturity, governance quality, strategic leverage, implementation readiness, and company priorities. - Develop technical standards positions and normative contributions that preserve distinctions among the human or service principal, agent, workload or runtime, task, session, resource, and policy decision. - Shape requirements for scoped delegation, attenuation, step-up approval, revocation, credential custody, runtime binding, discovery, interoperability, agent-specific provenance, and auditable action trails. - Embed with Agent Security and Applied or Platform teams to translate internal architecture and controls into technically credible specifications, profiles, white papers, and assurance evidence without overstating maturity or deployment status. - Lead review and approval paths across Product, Security, Engineering, Legal, GRC, Global Affairs, and GTM; maintain clear mandates, red lines, owners, dependencies, and external commitments. - Represent OpenAI in priority venues and coalitions, such as IETF and OAuth-related work, FIDO, OIDF, W3C, AAIF, and relevant NIST or ISO efforts; build trust with peer companies, standards operators, and public-sector stakeholders. - Bring external standards intelligence back into product, security, compliance, and go-to-market decisions early enough to shape roadmaps and avoid retrofit, launch, procurement, or market-access friction. - Contribute reusable playbooks, decision records, contribution patterns, and handoffs that reduce key-person risk across the assigned workstream. You might thrive in this role if you: - Have strong experience in technical standards, internet protocols, identity and access, security architecture, applied cryptography, or closely related product or infrastructure work. - Have authored, edited, or materially shaped normative specifications, profiles, drafts, or conformance requirements in serious technical standards or open-source governance settings. - Can reason clearly about OAuth and OIDC, FIDO or WebAuth, workload identity, HTTP signatures, delegated authority, credential lifecycle, revocation, provenance, and auditability; you do not need to be expert in every layer. - Understand that agent trust is a composed stack rather than a single credential, and can separate principal, agent, runtime, task, session, resource, and policy claims. - Can distinguish adopted standards, stable extensions, active drafts, working-group proposals, and exploratory ideas—and know how that maturity should change OpenAI’s posture. - Earn trust with engineers and security leaders while also communicating crisply with lawyers, product leaders, executives, policymakers, and external standards participants. - Have strong judgment in ambiguous, high-stakes environments and know when to lead, compromise, oppose, escalate, or walk away. - Write clearly, negotiate constructively, and are comfortable representing OpenAI externally with discretion. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Research role building training methods, measurements, and evaluation systems that reduce harmful or misaligned agent actions while preserving useful autonomy.

Agent safety research role focused on oversight systems, system-level mitigations, sandboxing, controls, and evaluation of increasingly capable autonomous agents.

About the Team The Web team brings OpenAI’s brand, mission, and products to life online. We work across brand design, marketing, communications, and engineering to create clear, accessible web experiences for a global audience. This role is dedicated to Business Marketing, helping organizations understand how OpenAI’s products can support their work. We combine thoughtful storytelling, strong visual craft, and intuitive user experiences to make complex ideas approachable and useful. About the Role We’re looking for a hands-on Web Designer to create exceptional experiences for business audiences on OpenAI.com http://OpenAI.com. You’ll help people understand our products, explore their relevance to their organizations, and find the right next step. As an individual contributor, you’ll own projects from early exploration through launch, working closely with engineers, brand designers, marketers, and writers. You’ll bring strong visual judgment and UX thinking to the work, balancing user needs, business goals, and technical constraints while contributing to a cohesive experience across the site. This role is based in New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own design from concept through implementation, developing information architecture, user flows, wireframes, prototypes, and high-fidelity responsive designs. - Translate complex product capabilities and business use cases into clear stories and compelling web experiences. - Design product, solution, and campaign experiences that help business audiences discover, evaluate, and take action. - Partner with engineers, brand designers, marketers, and writers to shape ideas, make thoughtful tradeoffs, and ship polished work. - Evolve and apply our web design system, creating reusable patterns that support both consistency and expressive storytelling. - Stay involved through implementation and design QA, paying close attention to accessibility, responsive behavior, interaction details, and performance. - Use research, feedback, analytics, and experimentation to understand what works and improve experiences over time. You might thrive in this role if you: - Have a track record of shipping high-quality websites or web products, with a portfolio that demonstrates both visual craft and thoughtful UX decisions. - Bring a strong eye for typography, layout, hierarchy, and interaction, and care about the details that make an experience feel cohesive. - Think in systems and can turn complex content and information hierarchies into clear, intuitive experiences. - Can move confidently from early concepts and prototypes to detailed designs, and partner closely with engineers to bring them to life. - Work well across disciplines, communicate your reasoning clearly, and balance user needs with brand expression and business goals. - Are comfortable with ambiguity, seek feedback, and take ownership of moving work forward. - Are curious about OpenAI’s mission and motivated to help people understand and use AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Global Employee Relations and People Standards team brings together expertise in employee relations, employment investigations, and People compliance, policy, and standards. We play a critical role in shaping how OpenAI supports its people through complexity, growth, and change. Our team guides and supports the company through some of its most nuanced and high-impact people challenges. We operate with deep context and care, balancing trust, judgment, and creativity in every situation. We don’t default to predefined frameworks. Instead, we take a principled yet flexible approach, designing thoughtful, tailored solutions that reflect our values, the needs of our employees, and the unique pace of OpenAI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We’re looking for a Senior Employee Relations Partner to focus on the non-investigative side of ER work, supporting high-trust, high-impact people matters. This includes conflict resolution, high-risk performance management, sensitive employee exits, and navigating workplace dynamics that require thoughtful, strategic support even when they don’t involve formal investigations. This role will report to the senior manager of the team. We're looking for someone who brings creativity, flexibility, and a deeply human-centered approach to solving people challenges. You’re energized by complexity and nuance, and instinctively seek out tailored, thoughtful solutions rather than one-size-fits-all answers. You don’t just apply rules; you understand context, think strategically, and help leaders make principled decisions that reflect our values and evolving culture. This role is a fit for someone who adapts quickly, thrives in uncertainty, and focuses on what’s possible, not just what’s standard. This work requires exceptional interpersonal skills and the ability to connect across all levels, build trust quickly, and guide leaders with clarity and confidence. You should be comfortable in a high-growth, fast-changing environment, making sound decisions with imperfect information. You bring expertise in navigating high-tension, highly escalated employee situations, and remain calm, clear-headed, and grounded under pressure. You’ll approach your work with urgency, empathy, and strong judgment, serving as a collaborative partner and steady presence in nuanced people moments. Your impact will help reinforce a culture of clarity, accountability, and psychological safety, and support leaders and teams in doing their best work through times of growth and complexity. This role will report to the senior manager of the team and will collaborate closely with cross-functional partners across the People Team. In this role, you will: - Advise and guide managers, HRBPs, and cross-functional partners through complex or high-risk employee situations, including performance management, conflict resolution, reorganizations, and difficult conversations. You’ll bring emotional intelligence and principled thinking to every interaction. - Help shape the responsible adoption of AI-enabled tools within ER, identifying opportunities to improve workflows, knowledge sharing, and service delivery while maintaining confidentiality, appropriate safeguards, and meaningful human review. - Help build scalable tools and frameworks that strengthen ER support across the company and reduce over-reliance on formal processes or investigations. - Translate recurring ER challenges into scalable tools, guidance, operating practices, and manager resources without creating unnecessary process or bureaucracy. - Act as a sounding board and escalation partner for workplace culture concerns, manager-employee dynamics, and early signals of broader people issues. - Collaborate cross-functionally with HRBPs, Legal, cross-functional partners, and leadership to ensure alignment on people decisions, organizational changes, and policy implementation. - Navigate ambiguity with a proactive, calm, creative, and solutions-oriented mindset, helping to clarify issues and move toward resolution in a dynamic, evolving environment. - Use data and insight to identify trends and advise on systemic solutions that promote trust, engagement, and long-term cultural health. You may thrive in this role if you have: - A Bachelor’s degree with 10+ years of experience in employee relations or other People roles, ideally in high-growth, fast-paced, and highly dynamic environments. Experience in tech, research, or mission-driven orgs is a plus. - A non-conventional mindset. You bring creative, outside-the-box thinking to complex people issues, and you’re not bound by the way things have always been done. You know when structure helps, and when a bespoke approach is the better path. - Proven experience managing high-tension, highly escalated employee situations with discretion, empathy, and calm under pressure. You know how to de-escalate effectively, build trust in difficult moments, and support people through emotionally charged or high-stakes scenarios. - A proven track record of handling complex matters with a steady, thoughtful, and pragmatic approach. - Exceptional interpersonal and relationship-building skills—you build trust quickly, communicate with warmth and clarity, and can connect with employees, managers, and senior leaders alike. - Demonstrated ability to design and implement scalable solutions—not only manage individual cases—including frameworks, tools, operating practices, or programs that improved how an organization handled recurring people challenges. - Experience and passion adopting or championing new technology, including AI-enabled tools, to improve team workflows. You approach AI adoption thoughtfully, with attention to confidentiality, accuracy, safeguards, and human judgment. - Strong executive presence and the ability to earn credibility with senior leaders and executives. You communicate a clear point of view, support it with sound reasoning, and remain open and adaptable when challenged. - A track record of operating effectively when policy, precedent, ownership, or the path forward is unclear. You can create structure from ambiguity and make progress without waiting for perfect information. - A low-ego, high-ownership mindset. You’re equally comfortable advising executives and rolling up your sleeves to fine-tune a template, fix a process, or support an employee through a difficult moment. - Strong instincts for people and culture, with the ability to read situations, understand organizational dynamics, and offer grounded, empathetic guidance. - Excellent verbal and written communication skills, especially when navigating sensitive or high-stakes conversations. - Comfort operating in ambiguity and rapid change, with the ability to move quickly and decisively while staying aligned with OpenAI’s mission and values. - A commitment to fairness, discretion, and principled decision-making. You’re thoughtful, balanced, and clear-eyed, even under pressure. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Product Explorations team is a small, high-ownership product exploration group focused on turning new model capabilities into impactful user experiences. We operate across Applied and Research, working closely with product, engineering, design, and research partners to identify promising opportunities, prototype quickly, validate ideas, and determine which efforts should scale into larger product investments. Our objective is broad: discover and build experiences that can meaningfully improve user engagement, product impact, and revenue across OpenAI’s products. We move quickly, follow strong product signals, and take ideas from early exploration to meaningful user impact. About the Role We are looking for product-minded full stack engineers to join the Product Explorations team and drive high-impact, net-new product explorations. In this role, you will independently identify promising opportunities, move quickly from idea to prototype, and work across teams to validate and launch new experiences. You will operate with a high degree of autonomy, use strong product intuition, and make thoughtful decisions in ambiguous environments. You may work on a new ChatGPT experience one week, explore a new model capability the next, and partner with Research or Applied teams to turn the strongest ideas into scalable products. This role is a strong fit for someone who enjoys building from scratch, iterating quickly, and working on projects where the path forward is not always obvious. In this role, you will: - Identify and pursue high-leverage product and technical opportunities across OpenAI’s products - Move quickly from idea to prototype, validation, launch, and iteration - Build full stack product experiences that unlock value from new model capabilities - Work closely with Research, Applied, product, design, data science, and engineering partners - Use user feedback, product signals, and experimentation to determine which ideas should scale - Drive alignment across teams and helping shape a culture of speed, ownership, curiosity, and thoughtful experimentation You might thrive in this role if you: - Have experience building and shipping full stack product experiences, from early prototypes through production - Thrive in early-stage, highly iterative environments and can move quickly from idea to execution with limited structure - Bring strong product intuition and an ability to identify what matters most for users and the business - Communicate clearly and collaborate effectively across engineering, product, design, and research - Bring a high degree of autonomy, agency, and ownership in ambiguous environments - Want to work at the intersection of model capabilities, product development, and user impact Location: - This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT OPENAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. Our mission requires a team that brings diverse perspectives, strong judgment, and a deep commitment to safe and beneficial deployment. ABOUT THE ROLE We are seeking an experienced APAC Field Marketing Lead to build and lead OpenAI’s B2B demand-generation engine across the region. Reporting to the APAC B2B Lead, this person will own the regional strategy that turns market opportunity into repeatable, measurable pipeline. This is a senior, hands-on role at the intersection of digital demand generation, field marketing, and regional enablement. You will build scale programs that country teams can localize and deploy, while partnering closely with APAC event teams to make events a more strategic, measurable part of the demand-generation mix. RESPONSIBILITIES - Define and execute APAC B2B demand-generation strategy aligned with GTM, revenue, segment, and pipeline priorities - Build scale digital programs across lifecycle, webinars, nurture, paid/owned channels - Create regional campaign frameworks, content kits, audience strategies, and localization guidance that help country teams move faster and perform better - Partner with country marketers and GTM leaders to identify local pipeline gaps, adapt programs, and prioritize support - Lead demand-generation strategy for the APAC event portfolio, including event selection, audience acquisition, sales plays, follow-up, conversion, and ROI - Connect events, digital journeys, content, and Sales follow-up into integrated full-funnel programs - Partner with Sales, RevOps, and Marketing Ops on funnel health, lead quality, attribution, dashboards, and experimentation - Translate global B2B programs into APAC-ready motions and bring regional insights back into global strategy - Manage agencies, vendors, budgets, timelines, reporting, and post-program learning loops - Establish a clear operating rhythm for planning, performance reviews, and investment decisions QUALIFICATIONS - 15+ years of experience in B2B, enterprise, field, demand-generation, or integrated marketing, ideally across multiple APAC markets - Proven track record building digital and scale programs that generate or influence enterprise pipeline - Strong experience with lifecycle, webinars, events, content, paid/owned channels, and Sales follow-up - Demonstrated ability to partner with Sales and RevOps to improve funnel performance and connect marketing to revenue outcomes - Experience supporting distributed country teams and influencing effectively in a regional-global matrix - Strong strategic judgment on event portfolio choices, audience strategy, and post-event conversion - Analytical fluency with CRM, marketing automation, attribution, dashboards, and campaign performance data - Excellent communication, stakeholder management, and executive presence - High ownership, adaptability, and comfort building systems in fast-moving, ambiguous environments PREFERRED QUALIFICATIONS - Experience marketing AI, developer, SaaS, cloud, infrastructure, data, or other technical products - Familiarity with Salesforce, Marketo, event platforms, intent tools, and marketing analytics workflows - Experience with partner-led GTM, ecosystem co-marketing, or account-based orchestration - Exposure to regulated or trust-sensitive industries across APAC - Experience in high-growth technology companies or global-local matrix organizations - Fluency in an APAC language in addition to English WHY THIS ROLE MATTERS APAC is a strategically important and highly diverse growth region for OpenAI. The right marketer will build the scalable programs, country enablement model, event strategy, and measurement discipline required to turn regional momentum into durable enterprise pipeline. This role will shape how OpenAI’s B2B marketing engine operates across APAC at a pivotal moment for AI adoption. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for an Executive Programs Lead, Americas to build and lead the portfolio through which OpenAI engages its most important customers and executives across the region. You will own the regional strategy, team, and quality bar for Executive Briefings and a broader portfolio of C-suite engagements, recurring executive forums, advisory programs, and proven formats ready to scale. Your mandate is to turn high-stakes customer moments into a durable business capability, one that consistently advances important relationships while preserving the judgment and customization that exceptional executive experiences require. This is a senior people-leadership role for a builder who can set direction, make disciplined portfolio choices, and create the systems and team required to deliver at scale. You will partner closely with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives, moving comfortably between long-term design and the critical details of a live engagement. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. Travel across the Americas and occasional global travel are also expected. In this role, you will: - Own the Americas portfolio of recurring executive-engagement programs and the regional capability that supports them, setting its strategy, priorities, investments, and measures of success. - Lead and develop the regional team responsible for program strategy, operations, and delivery, creating clear ownership and an unusually high standard of execution. - Translate enterprise and regional priorities into a focused portfolio, including where executive engagement can materially advance an important customer relationship or business outcome. - Build an operating model that enables consistent quality and responsible scale while preserving the judgment required to determine what should be repeatable and what should remain bespoke. - Ensure priority programs bring together the right customer context, narrative, speakers, demos, experience, and follow-through. - Partner with Sales leadership and customer-facing teams to connect each engagement to meaningful customer objectives, decisions, and next steps. - Establish measures that connect customer insight, relationship progress, business results, experience quality, and operational health. - Manage regional resources, budget, vendors, and capacity with discipline, making clear tradeoffs and surfacing risks early. - Represent the Americas in global planning and help successful approaches travel across regions while preserving what needs to remain locally owned. You might thrive in this role if you: - Have 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, experience centers, field marketing, or a comparable enterprise capability. - Have led and developed a high-performing team with accountability for a visible portfolio, not only individual programs. - Have built or transformed a high-touch customer capability, moving it from reactive or heavily bespoke delivery toward a more strategic and scalable model. - Bring strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives. - Understand the difference between an exceptional executive experience and a polished event—and can connect that experience to meaningful customer and business progress. - Know how to prioritize rigorously, say no constructively, and make difficult resource decisions without losing stakeholder trust. - Can translate strategy into a working system with clear ownership, strong standards, and reliable execution. - Can operate credibly in a fast-moving technical environment and build effective partnerships across Product, Research, Marketing, Sales, and customer-facing teams. - Move comfortably between setting direction, developing leaders, reviewing the system, and personally stepping into a critical moment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working. We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention. About the Role We are hiring a Vendor Lead to build and scale the outsourced operating model that supports our Ads business in EMEA and globally. This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality. This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale. In this role, you will: - Build and scale BPO operating models, governance structures, and performance frameworks for Ads. - Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality. - Lead business reviews and executive governance forums with BPO partners and internal stakeholders. - Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early. - Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis. - Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions. - Create workforce and capacity plans aligned to business demand and growth forecasts. - Determine which customer segments and sales motions should be handled by BPO partners versus internal teams. - Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity. You might thrive in this role if you have: - 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization. - Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion. - Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn. - Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets. - Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams. - Interest in using AI and automation to improve execution, visibility, and seller productivity. Workplace & Location - This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week. Occasional travel will be required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE ROLE We’re seeking an Associate General Counsel to lead commercial legal strategy and execution for OpenAI’s silicon initiatives and the semiconductor ecosystem that supports our AI infrastructure. This is a senior, highly cross-functional role for a lawyer who can advise business and technical leaders across the semiconductor development, manufacturing, and supply lifecycle. The role will partner closely with silicon engineering, infrastructure, strategic sourcing, supply chain, manufacturing, finance, partnerships, IP, policy, regulatory, and trade compliance teams to structure and negotiate strategic arrangements with semiconductor ecosystem partners, technology providers, and critical suppliers. This person will help establish the commercial frameworks needed to protect OpenAI’s technology and support resilient, scalable commercial arrangements. We’re looking for an experienced technology transactions lawyer with meaningful semiconductor industry experience who can translate highly technical and operational issues into practical commercial structures. The ideal candidate combines strong judgment, commercial creativity, and the ability to lead complex, high-value transactions in a fast-moving and complex global ecosystem. This role is based in San Francisco, CA. We use a hybrid work model of 3-days in the office per week and offer relocation assistance to new employees. THIS ROLE WILL: - Lead commercial legal strategy and risk management for OpenAI’s silicon and related technology initiatives. - Advise senior business, engineering, sourcing, and operational stakeholders on strategic relationships, commercial priorities, and complex transactions. - Draft, negotiate, and advise on sophisticated development, manufacturing, supply, licensing, services, and strategic partnership agreements. - Structure commercial arrangements that support long-term business and operational requirements. - Advise on the commercial and operational issues that arise across the development, production, delivery, and lifecycle of strategic products and services. - Partner with intellectual-property counsel and other specialists on ownership, licensing, confidentiality, and technology-related matters. - Identify and manage material commercial, technical, regulatory, and supply-chain risks across strategic programs. - Collaborate with cross-functional teams and subject-matter specialists to address global compliance, operational, and business issues. - Lead the resolution of significant commercial, supplier, and execution escalations and support practical, timely decision-making. - Develop scalable legal playbooks, templates, processes, and governance frameworks that enable the business to move quickly while managing risk. - Lead cross-functional legal work streams and coordinate effectively with specialist and outside counsel on complex and strategically important matters. SKILLS/EXPERIENCE NEEDED - 12+ years of legal experience, including significant senior-level technology transactions and commercial contracting experience. - Have a JD and license or qualification to practice in CA. - A mix of in-house and top-tier law firm experience, with demonstrated ability to independently advise senior business, engineering, and operational leaders. - Background in technology, infrastructure, manufacturing, supply chain, or other technically complex commercial matters. - Demonstrated ability to structure and negotiate high-value development, supply, licensing, services, and strategic partnership agreements. - Strong judgment in managing commercial, operational, IP, confidentiality, and regulatory risk. - Familiarity with global supply chains, cross-border commercial arrangements, and related compliance considerations. - Excellent communication skills, with the ability to translate complex issues into clear, practical, business-aligned guidance. - Experience building scalable legal processes, templates, playbooks, and cross-functional workflows. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

TECHNICAL PROGRAM MANAGER – APPLIED INFRASTRUCTURE ABOUT THE TEAM The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand. About the Role We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way. Location: San Francisco, CA (Hybrid – 3 days/week in-office) IN THIS ROLE, YOU WILL: - Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage). - Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company. - Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment. - Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams. - Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations. - Drive cross functional programs to evolve our infrastructure to support new growth and scale - Work with external vendors and partners (e.g., cloud providers) to manage delivery schedules, capacity projections, and cost growth. - Communicate project risks, progress, and key decisions clearly to technical and executive stakeholders. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 7+ years of experience leading large-scale, technical infrastructure programs, especially in compute resource planning, system scalability, or platform engineering. - Understand how cloud infrastructure, distributed systems, and foundational infra components (compute, storage, networking) come together to power complex products. - Have worked with hyperscalers or cloud providers (e.g. Azure) to manage infrastructure delivery and planning cycles. - Are structured and detail-oriented, with the ability to untangle complex dependencies and drive clarity across ambiguous problem spaces. - Excel at building durable processes, driving alignment across teams, and communicating clearly across technical and business audiences. - Can navigate complex and ambiguous problems at the intersection of infrastructure and business About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together in one organization to accomplish this. In pursuit of this mission, our OpenAI for Government team helps customers understand how to leverage and deploy our highly capable AI products across their organizations. The team comprises Sales, Solutions, Support, Marketing, and Partnerships professionals who collaborate to create valuable solutions and bring AI to as many users as possible. About the role Our OpenAI for Government team has a unique mission to help government customers understand the transformative impact that highly capable AI models can have on their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and a value-driven approach tailored to state and local government customers. This Account Director will own a portfolio of strategic state and local government accounts. The ideal candidate brings deep knowledge of the state and local government landscape, established relationships with government leaders, and a track record of driving technology adoption within complex public sector organizations. You’ll lead key opportunities through the entire sales cycle, from pipeline development through close. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role requires regular travel to engage customers, partners, and industry stakeholders. This role is based in Washington, DC, or San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: - Manage a focused set of key accounts, developing and executing comprehensive account plans - Lead state and local government customers through their AI adoption journeys, from initial consideration through successful deployment - Partner with Solutions and Research Engineering to build and execute complex customer programs and projects - Own and manage a consumption revenue target - Oversee consumption revenue forecasting and reporting - Analyze key account metrics and provide insights to internal and external stakeholders - Closely monitor the state and local government landscape—including agencies, policies, competitors, and partners—to inform product roadmaps and corporate strategies - Build and maintain executive relationships with state CIOs, agency leaders, innovation offices, procurement stakeholders, and other senior public sector decision-makers - Collaborate cross-functionally with Solutions, Marketing, Communications, Business Operations, People Operations, Finance, Product Management, and Engineering - Support the recruitment and onboarding of team members focused on state and local government - Foster the development of our company culture within the state and local government practice We're seeking someone with experience including: - Bringing 10+ years of experience selling enterprise technology solutions to state and local government customers or leading digital transformation, AI adoption, enterprise technology modernization, innovation initiatives, or large-scale technology deployments from within state or local government organizations - Consistently achieving annual state and local government revenue targets exceeding $2 million over multiple years - Designing and executing complex deal strategies, including navigating state procurement processes, cooperative purchasing vehicles, requests for proposals, and government contracting mechanisms - Supporting growth in fast-paced, high-performance environments - Working directly with senior government executives and agency leaders - Communicating technical and strategic concepts clearly to government customers and internal stakeholders - Leading high-visibility customer events, executive briefings, and industry engagements - Gathering, distilling, and applying detailed market intelligence, including agency priorities, policy changes, and competitor activity - Selling to large state agencies, cities, counties, public safety organizations, transportation agencies, or other complex state and local government organizations - Building strong relationships across government ecosystems, including with government leaders, technology stakeholders, and partner communities You might thrive in this role if you: - Thrive in a startup environment. You can operate at a highly strategic level while remaining willing to roll up your sleeves and execute tactically as an account lead. - Are a strategist. You deeply understand go-to-market best practices and continually raise the bar for the organization. You think and plan across a multiyear horizon and bring internal and external stakeholders along with your strategy. - Are customer-centric. You are motivated to understand customers’ priorities and help them achieve mission-critical objectives using AI. You build trusted relationships with government executives and stakeholders across agencies. - Have a passion for or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in ways that benefit government missions and humanity. You’re enthusiastic about educating customers on AI capabilities and their strategic implications. - Are a builder. You enjoy shaping how our company grows its state and local government business. You excel at establishing robust systems and processes tailored to government requirements and executing them with precision and agility. - Are excited by new challenges. You thrive when solving complex government-specific problems. Bespoke challenges requiring multidimensional knowledge excite you, and you’re eager to experiment with innovative solutions in government environments. - Push the organization forward. You proactively contribute to strategic initiatives and help advance our state and local government go-to-market approach. You plan years ahead, effectively aligning internal stakeholders and external government partners to achieve long-term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Go-to-Market team helps organizations understand, adopt, and deploy OpenAI’s technology to solve meaningful business challenges and create lasting value. The Technology team works with leading software, internet, cloud, infrastructure, cybersecurity, semiconductor, and digital-native companies as they build new AI-powered products, transform internal operations, and rethink how they serve their customers. We partner with executives, product leaders, engineers, and go-to-market teams to help organizations integrate OpenAI’s capabilities into their products and businesses responsibly and at scale. The team collaborates closely with Solutions Engineering, Customer Success, Product, Research, Partnerships, Marketing, and Operations to turn customer priorities into successful, durable deployments. ABOUT THE ROLE We are looking for an experienced Account Director, Tech to help build and grow OpenAI’s business across the technology industry. You will own relationships with a portfolio of strategic technology companies, helping executive, product, and technical leaders understand how OpenAI’s products can accelerate innovation, improve productivity, and create differentiated customer experiences. You will be responsible for developing account strategies, creating qualified pipeline, navigating complex enterprise sales cycles, and expanding adoption across products, teams, and use cases. This role requires a combination of enterprise sales leadership, technical fluency, commercial judgment, and the ability to operate credibly with both business and engineering stakeholders. You should be comfortable engaging with customers that have sophisticated technical environments, rapidly evolving AI strategies, and high expectations for product performance, security, reliability, and scale. Success in this role will be measured by revenue growth, depth of customer adoption, strength of executive relationships, and your ability to help technology companies build with and deploy OpenAI’s products successfully and responsibly. IN THIS ROLE, YOU WILL - Own and grow a portfolio of strategic technology accounts, with responsibility for pipeline creation, revenue, customer adoption, and long-term expansion. - Develop comprehensive account strategies aligned with each customer’s business priorities, product roadmap, technical architecture, and AI ambitions. - Build trusted relationships with senior executives and leaders across product, engineering, data, AI and machine learning, infrastructure, security, finance, procurement, and go-to-market functions. - Help customers identify and prioritize high-value opportunities to embed OpenAI’s capabilities into customer-facing products, developer platforms, and internal workflows. - Lead complex enterprise sales cycles from initial discovery and technical evaluation through commercial agreement, deployment, and expansion. - Create demand within strategic accounts by connecting OpenAI’s capabilities to new products, revenue opportunities, operational improvements, and competitive differentiation. - Partner closely with Solutions Engineering and customer technical teams to evaluate architectures, address implementation requirements, and support secure, scalable deployments. - Work with Customer Success to develop adoption plans, measure customer outcomes, and expand successful use cases across the organization. - Navigate sophisticated commercial conversations involving usage-based business models, enterprise agreements, security requirements, procurement processes, and multi-year commitments. - Coordinate with Product and Research teams to represent customer needs, communicate product feedback, and provide insight into emerging industry trends. - Collaborate across Partnerships, Legal, Finance, Marketing, and Operations to remove obstacles and deliver a strong customer experience. - Maintain operational discipline across account planning, forecasting, pipeline management, executive communication, and internal stakeholder alignment. - Share repeatable sales motions, customer insights, and market intelligence that help shape OpenAI’s broader technology industry strategy. - Represent OpenAI externally at customer meetings, executive briefings, and relevant industry events. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have significant experience selling enterprise software, cloud, infrastructure, data, developer, cybersecurity, or AI solutions to large technology companies. - Have consistently met or exceeded ambitious revenue targets while managing complex, strategic accounts. - Understand how technology companies evaluate, build, launch, and scale new products. - Can engage credibly with technical audiences while translating complex capabilities into clear business value for executive stakeholders. - Have experience developing new opportunities within sophisticated accounts rather than relying solely on an established pipeline. - Are comfortable navigating conversations involving product architecture, APIs, data strategy, security, governance, infrastructure, and technical implementation. - Have experience leading complex sales processes involving product, engineering, security, legal, procurement, finance, and executive decision-makers. - Can build strong relationships with C-level leaders while developing broad stakeholder support throughout a customer organization. - Bring a consultative approach and can help customers shape their AI strategy rather than simply respond to defined requirements. - Are comfortable operating in an evolving market where customer needs, product capabilities, and competitive dynamics change quickly. - Demonstrate strong judgment, attention to detail, and operational rigor across forecasting, deal strategy, and account prioritization. - Are energized by building new markets, developing repeatable commercial motions, and helping define how technology companies adopt AI. - Care deeply about responsible AI development and helping customers deploy powerful technology safely and thoughtfully. PREFERRED QUALIFICATIONS - Experience working with large software, internet, cloud, infrastructure, cybersecurity, semiconductor, or digital-native companies. - An established network of senior relationships across the technology industry. - Experience selling developer-facing products, APIs, platform technologies, or consumption-based solutions. - Familiarity with generative AI, machine learning, foundation models, cloud architecture, data infrastructure, or modern application development. - Experience supporting customers that embed third-party technology into their own commercial products. - Understanding of the commercial and technical considerations involved in building AI-powered products at enterprise scale. - Experience expanding initial technical evaluations or product use cases into strategic, multi-year customer relationships. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Customer Readiness helps customers and partners build the practical skills and confidence to use AI and OpenAI products safely and effectively. The team focuses on role- and skill-based learning paths, practical content, and product experiences that accelerate learning in the workplace. It brings together learning and enablement expertise, field insight, product signals, and measurement to improve learner and business outcomes. Together, these experiences will help enterprise users build practical AI skills, apply them with confidence in their work, and demonstrate what they can do. Employers will gain a clearer view of workforce skills and progress, helping them recognize capability, focus development where it matters most, and build confidence in workforce readiness. About the Role We’re looking for a full-stack engineer to define and build a new class of learning experiences. This is an early-stage product area where technical judgment, product sense, and learner empathy are critical. You will be setting a technical vision for how people use AI to learn how to use AI, safely and beneficially. This is a hands-on, 0-1 product engineering role with broad technical and product ownership. You’ll set direction, make foundational decisions, and ship the first versions of experiences that can grow into the default way people learn at work. You will drive full-stack product experiences end to end, from prototype through launch, instrumentation, iteration, and production hardening. The work spans interaction design, frontend implementation, backend APIs and services, learner state, content and runtime integration, telemetry, evaluation, reliability, safety, accessibility, and launch readiness. You’ll work closely with our education, GTM, and engineering teams to translate how people learn into products people want to use. bring role- and skill-based learning paths into the product, designing coaching, feedback, and adaptive support which responds to each learner’s goals, context, and progress. You’ll lead focused experiments, measure what helps learners progress and where they struggle, and use that evidence to shape what comes next. Strong candidates will be product engineers with experience and a strong interest in education, learning science, assessment, behavior change, or AI literacy. You’ll help shape how OpenAI supports structured, adaptive learning in the flow of work, from a learner’s first entry point through practice, feedback, progress, and repeated use. In this role, you will: - Own the vision and execution for OAI’s native learning offering - Build and launch end-to-end product experiences that help users build and apply AI skills through real work, starting in ChatGPT. - Design the core systems behind those experiences, including learner state, progress and re-entry, content and runtime integration, experimentation, telemetry, and evaluation - Create reusable components and internal tools that allow education and content partners to develop, configure, test, and improve learning experiences - Build and test clear entry points, realistic hands-on practice, useful feedback, telemetry, and evaluation. Use evidence from real use to decide which capabilities for saved context, progress, re-entry, and reuse are needed next. - Partner closely with colleagues across Customer Readiness, EDU Engineering, learning science, research, design, data, content, support, and customer-facing teams. Reuse technical and learning patterns where they help while keeping the experience grounded in professional and enterprise use cases. - Work closely with design and users to turn product and learning goals into clear requirements, prototypes, milestones, reusable UI patterns, and product metrics, then refine the experience through evidence. - Define the learner intent and problem for each release, then use product data, learner feedback, and operational signals to evaluate product quality, learning, transfer to real work, and adoption against that intent. - Make pragmatic tradeoffs across speed, quality, scalability, and operational simplicity in a 0-to-1 product area. Qualifications: - Substantial experience building and operating high-quality user-facing products with a record of staff-level technical leadership and hands-on delivery - Strong full-stack engineering skills, including modern frontend technologies such as TypeScript and React, backend services and APIs, relational databases, stateful user flows, and instrumentation, with practical judgment about distributed systems, reliability, and performance. - Experience building in 0-to-1 or fast-moving product environments where user needs, product shape, and success measures are still evolving. - Strong user empathy and a high bar for product and interaction quality, accessibility, reliability, safety, security, and performance. - Experience collaborating across engineering, research, product, design, data, content, operations, and customer-facing teams. - Ability to use qualitative feedback and product data to identify friction, prioritize work, and improve outcomes. - Clear written and verbal communication, including the ability to explain technical decisions and tradeoffs to different audiences. - Careful judgment when building products that shape how people understand and use AI. You might thrive in this role if: - You like 0-to-1 product work where the right answer is discovered through shipping, measurement, and iteration. - You are excited by product surfaces that sit close to real users, real workflows, and measurable user and business outcomes. - You can move between prototype speed and production-quality engineering without losing sight of the user. - You enjoy working with non-engineering partners and turning domain expertise into clear product experiences. - You are energized by education, behavior change, skill development, or helping people gain confidence with new tools. - You have strong opinions about product craft but can adjust quickly as evidence comes in. Nice to have: - 5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies - Former founder, or early engineer at a startup who has built a product from scratch is a plus - Experience building education, edtech, learning, tutoring, coaching, assessment, onboarding, training, or enablement products. - Experience in AI literacy, workforce learning, enterprise enablement, developer education, or similar spaces where users need to build confidence and skill over time. - Experience building AI products, LLM applications, developer tools, agent-assisted workflows, or personalized user experiences. - Experience building customer-facing, revenue, sales, support, or go-to-market systems where product quality and operational feedback loops matter. - Experience translating research into product decisions, experiments, evaluation, measurement, and iteration. - Experience building product surfaces used by both individual users and organizations, including admin, reporting, or support-readiness considerations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously. Our work spans three areas: - Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks. - Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work. - Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful agent autonomy (for example future versions of auto-review https://alignment.openai.com/auto-review/). About the Role This role focuses on oversight and system-level mitigations that enable increasingly capable agents to operate safely and autonomously in real environments. We prioritize building oversight systems that are used in practice today, both internally and externally (see our recent work on action monitoring for codex https://alignment.openai.com/auto-review/ and former code review https://alignment.openai.com/scaling-code-verification/). We also study longer-term questions about how increasingly capable agentis systems can be supervised, constrained, and corrected. We’re looking for a safety&security minded researcher or engineer who can reason rigorously about security boundaries and agent behavior, then build and test practical mitigations. A background in AI control or security is welcome but not required. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design, build, and evaluate system-level controls for agent actions like agent-based review. Plan how they fit in a broader system including sandboxing with process isolation and permission boundaries. - Work closely with a Codex harness engineering team to productionize the AI controls. - Red-team end-to-end agentic systems to measure whether controls prevent data exfiltration, unsafe tool use, and other harmful outcomes. - Improve the safety–productivity tradeoff by measuring and reducing missed harmful actions, unnecessary blocks, approval burden, and latency. You might thrive in this role if you: - Have strong systems or security instincts and can reason concretely about isolation boundaries, permissions, attack surfaces, and failure modes in complex systems. - Enjoy turning ambiguous safety questions into concrete threat models, reproducible experiments, and practical mitigations, and revising your approach based on evidence from deployment. - Can build robust experimental infrastructure and design evaluations that distinguish promising mitigations from brittle ones. - Are deeply interested in frontier AI alignment, safety and control. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously. Our work spans three areas: - Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks. - Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work. - Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful autonomy (for example future versions of auto-review https://alignment.openai.com/auto-review/). About the Role We’re looking for strong executors with excellent judgment, comfort with ambiguity, and an understanding of frontier model research. You don’t need prior safety or alignment experience, we also welcome people that recently realized that alignment and safety is a critical area to contribute to. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Train and evaluate frontier models to reduce harmful or misaligned agent actions, forming clear hypotheses and executing independently through ambiguity. - Mine incidents and build scalable measurement, data-processing, and evaluation systems that turn real failures into repeatable safety signals. - Collaborate closely with post-training, capabilities, oversight, and pre-training partners to ship research-backed mitigations into large-scale training and agent systems. You might thrive in this role if you: - Have demonstrated strength in research engineering, ML engineering, quantitative research, or applied model research, with the ability to own ambiguous projects end to end. - Bring excellent technical execution across experimentation, data, evaluation, and/or infrastructure, plus strong intuition for modern frontier-model research. - Are motivated by agent safety and eager to work on urgent, practical problems even if your prior work was outside safety or alignment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms. The Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate. ABOUT THE ROLE We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation. You will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL: - Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure. - Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements. - Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation. - Improve the reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms. - Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions. - Increase visibility into what is shipping when, and make cross-platform dependencies and launch risks clear to engineers, product managers, and launch owners. - Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity. - Drive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems. - Can engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs. - Have delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency. - Know how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption. - Use data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization. - Lead effectively across platform and product teams, resolve ambiguity, and keep multi-team execution moving without direct authority. - Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability. - Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions. - Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace. - Care about OpenAI's mission and about expanding responsible access to advanced AI systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Ona team at OpenAI is helping build the software factory for the enterprise. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to make progress across the software lifecycle—beyond a single developer’s laptop or active session. Our focus is helping enterprises move from experimenting with agents to using them reliably in production. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work. We’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly. About the Role We’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel. You’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers. In this role, you will: - Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes. - Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools. - Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery. - Build security into execution workflows through clear permissions, credential handling, isolation, and auditability. - Own production quality: testing, safe rollouts, observability, performance, and operational reliability. - Partner with frontend and design colleagues to make complex backend capabilities straightforward to use. You might thrive in this role if you: - Have strong Go skills and experience building and operating production backend systems. - Understand distributed systems, concurrency, and state, and can reason about failures and recovery. - Have practical experience with Linux, containers, cloud infrastructure, and networking, including routing, DNS, and secure connectivity. - Can design clear APIs and data models that simplify complex workflows. - Are product-minded and want to stay close to customers, understand their needs, and own solutions from problem discovery through launch and iteration. - Communicate technical decisions clearly and work effectively across disciplines and locations. Experience building on AWS, GCP, or Azure is a plus. Depth in one or more of developer platforms, workflow engines, Kubernetes, networking, sandboxing, identity systems, security products, or AI-agent workflows would be useful; we don’t expect expertise across all of them. Frontend experience is welcome but not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting, Accounting Policy, and Financial Reporting organization partners across Finance to assess complex corporate matters and develop well-supported U.S. GAAP conclusions. The team supports non-routine business activities requiring thoughtful technical judgment, scalable accounting policies, financial statement disclosures, processes, and controls. About the Role You will partner closely with Technical Accounting, Financial Reporting and Controllership to translate complex accounting conclusions into scalable operational procedures. You will build processes for non-standard transactions, including warrants, equity-method investments, debt and equity securities, non-controlling interests, hypothetical liquidation at book value allocations, business combinations, and other complex financing, investment, and capital arrangements. You will advise stakeholders across Corporate Accounting, Financial Reporting, Treasury, Legal, Tax, Strategic Finance, FP&A, Equity, Internal Controls, valuation specialists, and external auditors. You will help resolve complex accounting questions, align leaders on material judgments and risks, and translate conclusions into audit-ready memoranda, close entries, disclosures, processes, and controls. This is a highly visible role for an accounting professional who can turn technical conclusions into practical execution, support non-routine transactions through recurring close processes, and strengthen operational accounting across Finance. In this role, you will: - Own operational accounting for complex financing, investment, equity, and capital arrangements, including classification, measurement, presentation, disclosure, and recurring close processes. - In partnership with technical accounting, lead day-one and recurring accounting for non-standard transactions, including fair-value measurements, equity-method investments, debt and equity securities, warrants, noncontrolling interests, and hypothetical liquidation at book value allocations. - Perform reconciliations for assigned accounts, investigate discrepancies, and drive issues to resolution. - Support the resolution of complex accounting matters during monthly and quarterly close. Ensure conclusions are reflected in financial statement presentation, footnote disclosures, journal entries, reconciliations, ownership, and controls. - Build operational processes to assess impairment indicators and asset recoverability for goodwill, intangible assets, long-lived asset groups, equity-method investments, nonmarketable equity investments, and debt securities, as applicable. - Coordinate valuations for non-standard transactions with Technical Accounting and valuation specialists. - Lead audit support for assigned investments and other complex accounting areas. Prepare evidence-backed schedules, memoranda, reconciliations, valuation support, and financial statement tie-outs. - Analyze significant equity and other compensation awards, and partner with Equity Administration and Controllership to ensure accurate, timely accounting and booking. - Coordinate with Tax on downstream impacts without owning tax conclusions. - Partner with Financial Reporting and Internal Controls to strengthen controls, SOX/ICFR readiness, impairment monitoring, audit trails, tie-outs, and subsequent-event procedures. - Monitor emerging accounting standards and translate new guidance into policies, implementation plans, disclosures, reporting calendars, and scalable processes. - Participate in cross-functional initiatives involving accounting-policy implementation, operating-model changes, legal-entity matters, and systems or process improvements. - Develop pragmatic accounting policies, playbooks, decision frameworks, and automation that improve consistency, strengthen capability, preserve judgment, reflect economic substance, and escalate unresolved issues. You might thrive in this role if you: - Hold a CPA, CA, or equivalent accounting qualification, or bring comparable demonstrated technical-accounting expertise. - Bring 5+ years of progressive experience in technical accounting, accounting advisory, public accounting, corporate controllership, or complex financial reporting, with meaningful industry or transaction experience. - Demonstrate broad U.S. GAAP expertise across corporate accounting, financial instruments, consolidation, business combinations, equity-method investments, debt and equity securities, impairment, fair value, financial statement presentation, and complex ownership structures. - Apply relevant guidance across ASC 320, 321, 323 326, 350, 360, 470, 480, 718, 805, 810, 815, and 820; and other applicable guidance as the facts require. - Have developed or reviewed audit-ready technical memoranda, implemented conclusions in recurring operations, worked constructively with external auditors, and grounded conclusions in evidence, economic substance, and authoritative guidance. - Have experience with significant aspects of close and reporting, acquisitions or investments, complex ownership structures, consolidation, or impairment assessments. Understand how technical decisions affect journal entries, reconciliations, disclosures, and controls. - Understand how accounting policies and judgments flow into close, financial statements, disclosures, reconciliations, significant estimates, treasury activity, and external-reporting readiness. - Set priorities across consequential workstreams and raise the bar for inclusive, scalable accounting practices while protecting financial reporting integrity. - Have experience with Oracle Fusion Accounting Hub, accounting rules engines, automated subledgers, ERP implementations, or similar source-to-general-ledger systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: - Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team - Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time - Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, product reliability and launch supportability - Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners - Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness - Identify and scale practical AI-powered workflows across support operations, using automation, LLMs, and internal tooling to reduce manual work, improve resolution quality, and help the team operate more effectively at scale - Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction - Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization You might thrive in this role if you: - Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling - Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team - Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries - Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams - Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions - Are passionate about using tools and automation to drive efficiency and improve customer outcomes - Possess exceptional communication, organization, and problem-solving skills - Have a high ownership mindset with a bias toward action; comfortable operating in ambiguity, driving clarity, and rolling up their sleeves to get things done About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents. This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact. This role is based in London/Dublin. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations. - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development. - Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption. - Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams. - Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption. - Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite. - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions. - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements. - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development. You might thrive in this role if you: - Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments. - Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences. - Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases. - Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time. - Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base - Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact. - Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum. - Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities. - Are personally committed to fostering the safe and responsible evolution of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: - Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan - Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal - Partner with solutions and research engineering to build and execute complex customer programs and projects - Own a revenue target - Manage revenue forecasts - Analyze key account metrics to create reports and provide insights to internal and external stakeholders - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering - Support the recruitment and onboarding of other teammates - Support the development of company culture We're seeking someone with experience including: - 8+ years selling and renewing platform-as-a-service and/or software-as-a-service - Designing and executing complex deal strategies - Supporting the growth of fast-growing, high-performance companies - Working directly with c-level executives - Communicating technical concepts to customers and internal stakeholders - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT infrastructure team is responsible for ensuring that our products can serve rapidly growing demand with the performance, reliability, and quality our users expect. This work sits at the intersection of product demand, model deployment, inference, research, fleet, and capacity. The team translates changing product and model needs into clear capacity decisions and safe, scalable launches. ABOUT THE ROLE We are seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting and capacity allocation with model readiness, rollout planning, launch coordination, and post-deployment learning. You will also own mode deployment beyond capacity by working with cross functional teams across research, post-training, inference and product to own mainline model deployment. You will bring structure to constrained-capacity decisions, improve the tooling and mechanisms teams use to prioritize demand, and help new models reach users safely and efficiently. Success requires technical depth, sound judgment under ambiguity, and crisp execution across product, research, infrastructure, and operations teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL: - Own cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations. - Build durable intake, prioritization, and decision mechanisms that connect product demand and model requirements to available serving capacity. - Partner with product, research, inference, fleet, and capacity teams to develop scenarios, surface tradeoffs, and drive timely allocation decisions. - Lead model deployment readiness and rollout planning, including serving-capacity allocation, launch sequencing, validation, and operational handoffs. - Establish clear readiness gates, risk reviews, rollback criteria, and escalation paths for model deployments. - Drive launch coordination through deployment and post-launch learning, turning recurring gaps and manual work into scalable tooling and operating practices. - Define and operationalize metrics for forecast accuracy, capacity utilization and headroom, deployment velocity, reliability, latency, quality, and user impact. - Create concise, decision-ready communications that make dependencies, risks, capacity constraints, and launch choices clear to technical and product leaders. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have led complex technical programs in infrastructure, distributed systems, capacity planning, model serving, or large-scale deployment environments. - Can reason credibly about demand, supply, headroom, reliability, latency, and quality tradeoffs, and translate them into executable plans. - Have built operating mechanisms or tooling that replaced fragmented, manual workflows with scalable systems and clear ownership. - Are effective in high-ambiguity, constrained environments where priorities change and decisions require explicit tradeoffs. - Build alignment across research, engineering, product, finance or capacity planning, and operations without relying on direct authority. - Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability. - Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions. - Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace. - Care about OpenAI's mission and about expanding responsible access to advanced AI systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. About the Role As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact. You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey, and path to production value. You will work across academic, research, administrative, and operational contexts—helping customers determine where AI can responsibly improve teaching and learning, accelerate research, strengthen student and faculty services, and make institutional operations more effective. You will account for the realities of education environments, including shared governance, complex stakeholder networks, academic calendars, accessibility, data privacy, responsible-AI expectations, and the need to build confidence among communities with differing levels of AI readiness. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, education programs, and partners. This role calls for strong education-sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy, academic and operational workflows, and hands-on technical conversations. In this role, you will: - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing education customers and pre-sales prospects. - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, value-realization path, and expansion opportunities. - Lead discovery with institutional executives, academic leaders, researchers, faculty, administrators, and technical teams to identify and prioritize use cases connected to meaningful institutional objectives. - Translate education priorities into clear Applied AI Architectures spanning models, applications, institutional data, identity, integrations, security, privacy, governance, evaluation, and deployment. - Guide institutions through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its responsible path to production. - Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs. - Develop a focused use-case portfolio across areas such as teaching and learning, research, student and faculty services, knowledge management, software development, and administrative operations. - Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs. - Build trusted relationships and technical champions across CIOs, CTOs, CISOs, provosts, deans, research leaders, faculty, administrators, and other institutional stakeholders. - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, Product, Research, education specialists, partners, and other delivery teams. - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged. - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization. - Identify repeatable education patterns and reusable architectures that can accelerate responsible adoption across institutions, departments, campuses, and education systems. - Translate field insights into actionable feedback for Product, Engineering, and Research, representing the needs and production patterns of education customers. - Help identify expansion opportunities where OpenAI can support additional academic, research, administrative, or operational workflows. You might thrive in this role if you: - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success. - Have guided complex organizations from technical evaluation through production adoption and measurable value realization. - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers. - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy. - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows. - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript. - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership. - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes. - Can translate technical capabilities into institutional value across priorities such as student success, research productivity, faculty enablement, administrative effectiveness, accessibility, risk, and governance. - Communicate clearly and can turn ambiguity, competing stakeholder needs, and complex technical choices into a practical narrative, executive decision, or action plan. - Work collaboratively across disciplines and care deeply about helping education institutions deploy advanced AI safely, responsibly, and in service of their missions. - Meaningful experience with education technology, higher education, K–12 systems, research institutions, or similarly mission-driven and consensus-oriented environments is an added bonus About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. Within Ads Marketing, Partner Marketing is responsible for building the ecosystem that helps advertisers access, activate, measure, and grow on ChatGPT through the partners they already work with. Our team brings that ecosystem to life by meeting advertisers where they already work, while also helping them discover new platforms and capabilities that can strengthen their advertising strategy. We partner with technology, measurement, agency, and other strategic partners to make it easier for advertisers to access ChatGPT Ads, launch and optimize campaigns, measure performance, and grow their investment over time. About the Role ChatGPT Ads is creating a new environment for how people discover products, evaluate options, and make decisions. As advertising in ChatGPT grows, our partner ecosystem will play a critical role in helping advertisers access, measure, and get more value from this new channel. We’re looking for an experienced individual to focus on ads partner marketing to help build and scale the partner marketing function for ChatGPT Ads. In this role, you will develop the strategy, programs, and go-to-market frameworks that activate our ecosystem of technology, measurement, and other strategic partners. You will work closely with partners ranging from global advertising platforms and measurement companies and emerging technology providers. Your goal will be to turn partnerships into meaningful business impact by helping partners bring advertisers onto ChatGPT Ads, accelerate adoption, increase investment, and demonstrate the value of advertising in a conversational environment. This is a highly cross-functional role at the intersection of partnerships, product marketing, sales, communications, and growth. You will help define how we bring partners to market, where we invest, and how we scale successful programs as the ecosystem grows. In this role, you will: - Support our overall ecosystem strategy in identifying partners, programs, and investments that can drive advertiser adoption, revenue, and ecosystem growth. - Develop differentiated go-to-market strategies across technology, measurement, and other strategic partner segments. - Build and scale partner marketing frameworks that prioritize resources based on partner potential, advertiser impact, and business opportunity. - Design and execute integrated co-marketing programs across launches, campaigns, events, content, webinars, customer stories, and other demand-generation channels. - Partner with product and our partnerships teams to translate strategic relationships and product integrations into compelling advertiser-facing value propositions. - Drive advertiser acquisition and activation through partners, including programs designed to onboard new advertisers, grow spend, and accelerate adoption of new capabilities. - Create scalable partner enablement programs and marketing materials that help partner sales and customer teams confidently position and sell ChatGPT Ads. - Develop joint messaging, positioning, launch narratives, and marketing assets in close partnership with Product Marketing, Communications, Product, Legal, and Brand. - Identify and develop customer and partner stories that demonstrate how advertisers are using ChatGPT Ads and the impact of conversational advertising across the customer journey. - Establish measurement frameworks for partner marketing, connecting programs to advertiser activation, pipeline, revenue, product adoption, and other business outcomes. - Build repeatable processes for partner launches and co-marketing so the organization can support a rapidly expanding ecosystem without sacrificing quality or impact. - Serve as a strategic marketing advisor to priority partners, helping them identify opportunities to bring ChatGPT Ads into their broader customer and go-to-market strategies. You might thrive in this role if you: - Have 8+ years experience in partner marketing, platform marketing, product marketing, ecosystem marketing, or a related role in advertising or technology. - Understand the digital advertising ecosystem and how advertisers work across buying platforms, agencies, measurement providers, and marketing technology. - Have experience building partner programs from the ground up and turning one-off partnerships into scalable go-to-market motions. - Can move comfortably between strategy and execution, from defining an ecosystem framework to launching a campaign with a partner. - Are highly cross-functional and know how to align teams with different incentives, priorities, and ways of working. - Have strong positioning and storytelling instincts and can translate technical integrations into simple, compelling customer value. - Have experience developing and executing external-facing programs, including events, webinars, partner activations, and other customer-facing initiatives. - Use data to determine where to invest, which programs to scale, and whether marketing activity is translating into meaningful business outcomes. - Are comfortable operating in an emerging category where the playbook is still being written. - Have experience working with senior executives and external partners and can represent the business with credibility in high-visibility situations. - Are excited by the opportunity to help define how advertising evolves as conversational AI becomes a more important part of the customer journey. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We’re looking for a Marketing Scientist to join OpenAI’s Ads Marketing Science function. Reporting to Marketing Science leadership, you’ll be a senior individual contributor who combines rigorous measurement expertise with strong client judgment and hands-on execution. Your mission is to help OpenAI Ads prove and improve advertisers’ media performance. You’ll work with sales, partners, and clients supporting all forms of measurement including verification, attribution, incrementality, brand, marketing mix modeling (MMM), and scalable advertiser reporting, connecting sound methodology to decisions advertisers can act on. You will partner closely with Sales on key advertising accounts and with Product, Engineering, Data Science, Partnerships, Legal, and Privacy. Initial priorities include advancing incrementality measurement, helping onboard measurement partners to privacy-forward measurement workflows and integrations, and creating reusable programs, tools, agents, skills, and workflows that let sales and clients access high-quality Marketing Science support at scale. In this role, you will: - Partner with Sales, advertisers, and agencies to shape learning agendas, interpret results, and improve media performance. - Apply rigorous advertising measurement approaches across attribution, incrementality, marketing mix modeling, and other relevant methodologies. - Develop scalable measurement programs and guidance that improve decisions and adoption of rigorous measurement practices. - Shape advertiser-facing insights experiences that translate campaign and audience data into actionable performance recommendations. - Conduct auction optimization analyses to identify delivery, pricing, and performance opportunities that improve advertiser outcomes. - Communicate complex concepts clearly and uphold high standards for privacy, quality, transparency, and responsible interpretation. You might thrive in this role if you: - Have deep expertise (10+ years) in advertising measurement, including experimentation, incrementally testing, attribution, and econometric approaches such as MMM. - Are a hands-on senior individual contributor who works directly with large datasets using SQL, Python or R, and AI-enabled analytical workflows, without sacrificing rigor or judgment. - Are a trusted client advisor who can navigate sophisticated advertiser questions, measurement discrepancies, and executive conversations with clarity and sound judgment. - Have designed or operated lift and incrementality programs, including experiment design, power analysis, governance, diagnostics, and statistical quality standards. - Bring experience with third-party measurement providers, partner onboarding, APIs or data integrations, and translating partner needs into practical product requirements. - Have partnered effectively with Product, Engineering, and Data Science to turn measurement methodology into scalable tools, reporting, or platform capabilities. - Can translate complex statistical concepts into practical decisions for both technical and non-technical audiences. - Thrive in fast-paced, high-ambiguity environments and can influence across teams without relying on formal authority. - Care deeply about privacy-forward, trustworthy measurement that helps advertisers understand, prove, and improve media performance. Location: - This role is located in London and requires a hybrid work schedule - Monday to Wednesday in office. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Role OpenAI is seeking a senior individual contributor to help shape and execute some of our most complex and high-impact commercial opportunities. As AI becomes increasingly important to how organizations operate, the ability to translate sophisticated products and commercial structures into clear, compelling customer narratives is a strategic advantage. In this role, you will serve as an embedded strategic partner to AMER account teams, with a particular focus on high-value, complex, and first-of-kind deals. You will work directly with sellers and cross-functional partners to lead the overall deal strategy, structuring, value narrative, negotiations, and business cases that bring business terms to contractual closure. You will also translate insights and patterns from individual deals into practical frameworks, tools, and resources that improve the quality and consistency of deal execution across the field. This role partners closely with Sales, Pricing, Deal Desk, Strategy, Revenue Operations, Finance, Product, and Legal to help OpenAI move quickly, strengthen proposal quality, and navigate complex commercial opportunities effectively. This role will report to the Americas Deal Strategy Leader. In this role, you will: - Partner directly with AMER account teams on complex, high-value, and strategic opportunities, from initial deal strategy through customer proposal, negotiation, and deal closure. - Develop deal strategies that bring together customer priorities, commercial considerations, competitive positioning, and OpenAI’s broader business objectives. - Create executive- and CFO-ready proposals, ROI analyses, value narratives, and business cases for highly complex and/or first-of-kind deals. - Support critical customer and executive conversations by presenting recommendations, business cases, and the rationale behind proposed commercial approaches. - Build and maintain practical ROI frameworks, calculators, proposal templates, and value narratives that account teams can apply across opportunities. - Contribute to scalable deal-support mechanisms, including negotiation playbooks, deal clinics, office hours, and structured intake processes. - Partner with Pricing, Deal Desk, Finance, Product, Legal, Revenue Operations, Enablement, and Strategy to ensure deal recommendations reflect current products, commercial guidance, and business priorities. - Turn lessons from strategic and bespoke deals into reusable resources that improve speed, consistency, and seller productivity. - Apply AI to improve deal workflows and scalability through tools such as automated deal briefs, knowledge retrieval, guided proposal development, and self-service resources. - Identify recurring themes across strategic deals and share insights that can inform future commercial approaches, field motions, products, and policies. You might thrive in this role if you have: - 8+ years of experience in deal strategy, strategic sales, strategic pricing, commercial strategy, or a related function. - Experience partnering directly with sales teams on highly complex, high-value, or first-of-kind commercial opportunities. - A track record of personally developing deal strategies, customer proposals, ROI models, or business cases that helped advance commercial outcomes. - Strong communication and storytelling skills, with the ability to translate complex products and commercial concepts into clear, compelling customer narratives. - Financial and analytical rigor, including experience developing ROI analyses and executive- or CFO-ready materials. - Experience working across Sales, Finance, Product, Legal, Pricing, and Operations to navigate complex commercial decisions. - Strong judgment and the ability to bring structure and clarity to ambiguous or highly bespoke commercial situations. - A collaborative, hands-on approach and comfort working directly with account teams and customers in fast-moving deal cycles. - Familiarity with using AI to improve workflows, scale expertise, and increase productivity. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We validate complete device experiences across software, cloud services, connectivity, accessories, and real-world operating environments, combining hands-on system testing, structured test development, hardware-in-the-loop environments, diagnostics, and automation to uncover issues that component-level testing alone cannot reveal. ABOUT THE ROLE As a Systems Test Engineer, End-to-End Validation, you will design and execute end-to-end testing for complex device experiences spanning hardware, software, connectivity, cloud services, and accessories. You’ll translate product behavior and real-world use cases into structured, reproducible test procedures and build test environments that allow failures to be reliably reproduced and diagnosed. You’ll also identify opportunities to automate repetitive or high-value scenarios, working with engineers to turn complex manual workflows into scalable validation systems. Because this is a new category of devices, you’ll have the opportunity to build the end-to-end validation foundation early—shaping test coverage, environments, and workflows from prototype through launch. We’re looking for someone who combines strong systems thinking, hands-on testing skills, technical curiosity, and a rigorous approach to reproducing and diagnosing failures across multiple components. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL: - Design end-to-end test coverage: Develop structured test plans and reproducible procedures for user journeys, realistic usage patterns, edge cases, degraded conditions, and failure scenarios across devices, services, connectivity, and accessories. - Build and operate complex test environments: Maintain setups involving devices, servers, networks, accounts, peripherals, accessories, and controlled environmental conditions; prepare devices and environments for release validation, execute test campaigns, track results, and communicate risks and blocking issues. - Reproduce failures and diagnose systems: Reproduce complex failures, isolate contributing components, collect logs and telemetry, and provide engineers with clear reproduction steps and supporting evidence. - Automate high-value scenarios: Identify repeatable manual workflows that benefit from automation and develop or partner on tooling for device control, setup, measurement, data collection, and test execution. - Strengthen regression coverage: Convert field issues, production failures, and previously discovered bugs into repeatable regression tests and maintain coverage across product releases. - Partner across teams: Work with embedded, systems, cloud, hardware, QA, and product teams to understand system behavior, improve testability, and close gaps in validation coverage. MINIMUM QUALIFICATIONS - Experience with system-level, integration, end-to-end, or validation testing for complex hardware-software products. - Skill in translating loosely defined product behavior into clear, repeatable, and measurable test procedures. - Experience testing systems that span devices, networks, backend services, mobile applications, or connected accessories. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Enjoy hands-on debugging and can methodically isolate failures across hardware, firmware, software, connectivity, and cloud services. - Are comfortable working with logs, diagnostics, command-line tools, network tools, and device configuration utilities. - Have experience automating tests or test setups using Python or similar scripting tools, while recognizing when manual testing provides better coverage. - Understand how to create reliable test environments with controlled setup, configuration, preconditions, expected results, and recovery procedures. - Are comfortable working across engineering disciplines and communicating complex failures with clear evidence and reproducible steps. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a PCB Layout Engineer to design high-density electronics for next-generation robotic systems. You will own PCB layout from floor planning through fabrication release, working closely with electrical, SI/PI, mechanical, and manufacturing teams. This role is based in San Francisco and requires in-person presence four days per week. In this role, you will: - Own PCB layout, component placement, routing, and fabrication release for complex robotic systems. - Collaborate with SI/PI engineers to refine layouts based on simulation results. - Implement high-speed routing, controlled impedance, power distribution, decoupling, grounding, EMI/EMC, thermal, and mechanical-integration requirements. - Work directly with fabricators and assembly partners to define stack-ups, establish design rules, drive DFM/DFA/DFT reviews, and close findings before release. - Prepare fabrication and assembly documentation, including drawings, ODB++, drill files, stack-up tables, and manufacturing notes. - Inspect newly received PCBAs and participate in board-level manufacturing failure analysis. - Contribute to reusable design constraints and layout workflows, and maintain component-library assets such as symbols, footprints, and 3D models. You might thrive in this role if you: - Have 6+ years of experience designing complex, multilayer PCBs. - Are fluent in Cadence Allegro PCB Designer and Constraint Manager. - Have strong HDI design experience, including fine-pitch BGAs, microvias, blind and buried vias, via-in-pad, and sequential lamination. - Understand signal and power integrity fundamentals, including return paths, differential pairs, length matching, crosstalk, and power delivery. - Have experience working with PCB fabricators on stack-up development, manufacturing constraints, and DFM. - Communicate effectively across engineering disciplines and with external manufacturing partners. Preferred qualifications: - Experience with rigid-flex boards or other mechanically constrained designs. - Experience routing PCIe, DDR, USB, Ethernet, MIPI, or similar high-speed interfaces. - Familiarity with SI/PI simulation tools such as Cadence Sigrity or Ansys SIwave. - Experience laying out power supplies or other power-electronics circuits or mixed-signal systems. - Familiarity with IPC standards, Cadence SKILL scripting, or layout automation. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's Industrial Compute organization is building and scaling the infrastructure required to support frontier AI. The Infrastructure Strategic Sourcing team connects technical and project requirements to supplier readiness, contracting, purchasing, equipment delivery, and portfolio-level risk visibility across owner-furnished contractor-installed equipment (OFCI), data center networking, rack systems and integration, fiber, cabling, optical interconnects, and related infrastructure. The team partners across Pre-Construction, Design, Construction, Electrical and Mechanical Engineering, Network Engineering, Hardware and Rack Delivery, Strategic Sourcing, Procurement, Legal, Finance, Accounts Payable, Logistics, and external suppliers. We build the operating mechanisms that keep sourcing decisions, purchase execution, long-lead equipment, network and fiber dependencies, rack readiness, and delivery commitments aligned to infrastructure schedules. About the Role We are seeking an Infrastructure Sourcing Operations Lead to own procurement operations across pre-construction, design, construction, and sourcing through purchase order issuance, while maintaining visibility through invoice resolution, production, logistics, delivery, installation, and readiness. The portfolio includes electrical and mechanical OFCI, networking equipment, rack systems and integration, fiber, cabling, optical interconnects, and other infrastructure required to bring capacity online. In this role, you will set priorities, make or escalate decisions that affect cost, supplier relationships, contractual position, and delivery schedules, and define the standards used by execution support for queue management, documentation, tracker maintenance, and recurring reporting. Success requires sound commercial and program judgment, operational rigor, systems thinking, and the ability to turn incomplete information across vendors, tools, and project teams into clear decisions, accountable actions, and credible leadership reporting. Key Responsibilities - Own sourcing-operations intake and prioritization, translating requirements and need-by dates across electrical and mechanical OFCI, networking, rack systems, fiber, cabling, optical interconnects, and related infrastructure into actionable procurement workstreams aligned to project schedules. - Drive vendor readiness and onboarding; own exceptions, stakeholder commitments, escalations, and readiness decisions before purchase execution. - Lead contract coordination for NDAs, service agreements, master agreements, statements of work, and related workflows; resolve nonstandard business issues and drive Legal and stakeholder decisions. - Own purchase-order strategy, package quality, approval sequencing, urgent escalations, and exceptions through PO issuance. - Review invoice exceptions involving quantity, pricing, tax, delivery evidence, payment terms, or other commercial discrepancies and determine the recommended resolution. - Maintain portfolio visibility across electrical and mechanical OFCI, networking equipment, rack systems and integration, fiber, cabling, optical interconnects, and related infrastructure from design and configuration readiness through production, shipment, delivery, installation, testing, and exception closure; assess critical-path and capacity impact and lead supplier escalation. - Own source-of-record requirements, including data definitions, status logic, milestones, permissions, restricted cost visibility, governance, and reporting quality. - Design and continuously improve operating mechanisms, SOPs, intake processes, templates, escalation paths, and tool workflows across Procurement, Legal, Finance, vendors, and Infrastructure teams. - Produce concise leadership reporting that distinguishes facts from assumptions, surfaces aging decisions and material risks, quantifies schedule or commercial impact, and recommends action. Qualifications - 8+ years of experience in sourcing operations, procurement, infrastructure program management, construction operations, supply chain, or a related field, or equivalent demonstrated experience. - Demonstrated ownership of complex procurement or capital-project workflows spanning vendor readiness, contracting, PO execution, invoice management, and delivery tracking. - Experience integrating supplier commitments and long-lead requirements across OFCI, networking, rack systems, fiber, cabling, or interconnect infrastructure with design, construction, commissioning, deployment, and operational need-by dates. - Strong critical-path, risk-management, and recovery-planning capability, with evidence of driving issues through closure under schedule pressure. - Experience building scalable operating mechanisms, dashboards, KPIs, trackers, SOPs, and governance for data distributed across multiple systems and stakeholders. - Sound commercial judgment and the ability to frame nonstandard contract, pricing, invoice, or supplier issues for timely decisions. - Proven ability to influence Procurement, Legal, Finance, Engineering, Construction, suppliers, and senior leaders without direct authority. - Excellent written and verbal communication skills, including concise executive updates and clear separation of facts, assumptions, risks, and recommendations. - Ability to manage multiple concurrent, high-priority workstreams in a fast-paced and ambiguous environment. Preferred Skills - Experience with hyperscale data centers, AI infrastructure, cloud infrastructure, mission-critical facilities, advanced manufacturing, or other large capital programs. - Working knowledge of critical electrical and mechanical OFCI, data center networking, rack architecture and integration, fiber and structured cabling, optical interconnects, controls, and commissioning equipment, including the dependencies from design and configuration readiness through delivery, testing, installation, and startup. - Experience with procurement, contract-lifecycle, workflow, and reporting platforms. - Experience launching tools, participating in user acceptance testing, training users, and driving adoption of standardized processes. - Bachelor's degree in engineering, construction management, supply chain, business, operations, finance, or equivalent practical experience; relevant professional certification is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Role OpenAI is seeking a senior, hands-on commercial leader and builder to establish and scale Deal Strategy across EMEA while personally shaping and executing some of our most complex and high-impact commercial opportunities. As AI becomes increasingly important to how organizations operate, the ability to translate sophisticated products and commercial structures into clear, compelling customer narratives is a strategic advantage. This is a builder role that will begin as a high-impact individual contributor. The successful candidate will establish the EMEA Deal Strategy motion hands-on with the potential over time to build and lead a broader regional team. In this role, you will serve as the EMEA Deal Strategy leader and an embedded strategic partner to account teams, with a particular focus on high-value, complex, and first-of-kind deals. You will work directly with sellers and cross-functional partners to personally lead the overall deal strategy, structuring, value narrative, negotiations, and business cases that bring business terms to contractual closure. You will also translate insights and patterns from individual deals into a regional operating model, practical frameworks, tools, and resources that improve the quality, consistency, and scalability of deal execution across the field. This role partners closely with Sales, Pricing, Deal Desk, Strategy, Revenue Operations, Finance, Product, and Legal to help OpenAI move quickly, strengthen proposal quality, and navigate complex commercial opportunities effectively. In this role, you will: - Partner directly with EMEA account teams on complex, high-value, and strategic opportunities, from initial deal strategy through customer proposal, negotiation, and deal closure. - Develop deal strategies that bring together customer priorities, commercial considerations, competitive positioning, and OpenAI’s broader business objectives. - Create executive- and CFO-ready proposals, ROI analyses, value narratives, and business cases for highly complex and/or first-of-kind deals. - Support critical customer and executive conversations by presenting recommendations, business cases, and the rationale behind proposed commercial approaches. - Build and maintain practical ROI frameworks, calculators, proposal templates, and value narratives that account teams can apply across opportunities. - Contribute to scalable deal-support mechanisms, including negotiation playbooks, deal clinics, office hours, and structured intake processes. - Partner with Pricing, Deal Desk, Finance, Product, Legal, Revenue Operations, Enablement, and Strategy to ensure deal recommendations reflect current products, commercial guidance, and business priorities. - Turn lessons from strategic and bespoke deals into reusable resources that improve speed, consistency, and seller productivity. - Apply AI to improve deal workflows and scalability through tools such as automated deal briefs, knowledge retrieval, guided proposal development, and self-service resources. - Identify recurring themes across strategic deals and share insights that can inform future commercial approaches, field motions, products, and policies. You might thrive in this role if you have: - 8+ years of progressively responsible experience in deal strategy, strategic sales, strategic pricing, commercial strategy, or a related function, ideally with regional or multi-market scope. - Experience partnering directly with sales teams on highly complex, high-value, or first-of-kind commercial opportunities. - A track record of personally developing deal strategies, customer proposals, ROI models, or business cases that advanced commercial outcomes and created broader organizational impact. - Strong communication and storytelling skills, with the ability to translate complex products and commercial concepts into clear, compelling customer narratives. - Financial and analytical rigor, including experience developing ROI analyses and executive- or CFO-ready materials. - Experience leading through influence across Sales, Finance, Product, Legal, Pricing, and Operations to navigate complex commercial decisions and align senior stakeholders. - Strong judgment and the ability to bring structure and clarity to ambiguous or highly bespoke commercial situations. - A hands-on leadership approach: you are comfortable starting as an individual contributor, working directly with account teams and customers in fast-moving deal cycles, and building credibility through execution. - Demonstrated leadership potential—such as setting direction, mentoring others, building programs or operating rhythms, and mobilizing cross-functional teams—whether or not you have previously held formal people-management responsibility. - Familiarity with using AI to improve workflows, scale expertise, and increase productivity. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Search research team focuses on building the systems that help AI systems find, retrieve, and use information from the world. We aim to make answers more useful and grounded for more than a billion ChatGPT users. About the Role We’re looking for a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You’ll partner closely with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex technical work forward. This role combines technical depth, product judgment, and hands-on execution. You’ll work across retrieval, indexing, and model improvements, while collaborating with policy, legal, and external data partners. You’ll help teams make informed tradeoffs and build practical ways of working that support a fast-moving research environment. This role is based in San Francisco, CA. In this role, you will: - Lead programs across model training, retrieval, large-scale indexing, and search infrastructure. - Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs. - Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost. - Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust. - Identify technical and cross-functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership. - Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non-technical domains. - Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows. You might thrive in this role if you: - Have substantial technical experience and a record of delivering complex programs across multiple engineering teams and a large technical stack. - Have worked on search, information retrieval, indexing, or similarly complex systems. Direct experience with consumer or enterprise search products is especially valuable. - Can understand technical architectures and tradeoffs, ask useful questions, and communicate effectively with both engineers and researchers. - Bring clarity to ambiguous research problems and adapt plans as teams learn, while maintaining ownership and momentum. - Combine product judgment with program discipline, connecting technical decisions to the quality of the user experience. - Are resourceful and hands-on, comfortable moving between program strategy and the details needed to unblock execution. - Build trust across functions, communicate clearly, and influence decisions across teams with different priorities. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's Research Team is at the forefront of AI research, pushing the limits of what AI can achieve. Our team is dedicated to developing advanced AI systems that are powerful, safe, and beneficial for everyone. About the Role The Research IP Partnerships team is in need of Technical Program Managers (TPMs) to streamline the integration of our applied research with external strategic partners. This role is critical for synthesizing research from cross functional teams, enabling model deployment, and ensuring new technologies are effectively adopted. You will act as the connection that enables our partners to deploy the most advanced AI models. Your primary focus will be to increase our research velocity and ensure that our deployments are successful and collaborative with our partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Build and share a deep understanding of frontier AI model development - Partner with internal and external teams to drive deployment of the latest OpenAI technologies - Manage critical inquiries from both technical and non-technical partners - Design and implement simple, scalable processes that solve complex problems - Deliver high-profile pipeline and tooling projects on tight deadlines - Work across research and engineering to align goals, streamline communication, and support business priorities You might thrive in this role if you: - Have experience in a strategic partnerships and technical program management role - Can right-size process to align stakeholders while ensuring speed of delivery (action-oriented) - Are fantastic at building cross-functional relationships and having empathy for the many roles involved in deploying research - Can design and build tools (via code / no-code / AI) to facilitate internal processes - Are a great communicator across written, presentation, and visual forms. - Are engaged and curious about the rapidly evolving AI landscape. Specific technologies / skills that will be helpful in this role - Experience with agentic models or OpenAI LLM APIs - No-Code/Low-Code Platforms: e.g. Airtable, Zapier, Retool About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Interpretability team studies internal representations of deep learning models. We are interested in using representations to understand model behavior, and in engineering models to have more understandable representations. We are particularly interested in applying our understanding to ensure the alignment of powerful AI systems. Our working style is collaborative and curiosity-driven. ABOUT THE ROLE OpenAI is seeking a researcher passionate about understanding deep networks, with a strong background in engineering, quantitative reasoning, and the research process. You will develop and carry out a research plan in mechanistic interpretability, in close collaboration with a highly motivated team. You will play a critical role in helping OpenAI ensure future models remain safe even as they grow in capability. This will make a significant impact on our goal of building and deploying safe AGI. In this role, you will: - Develop and publish research on techniques for understanding representations of deep networks. - Engineer infrastructure for studying model internals at scale. - Collaborate across teams to work on projects that OpenAI is uniquely suited to pursue. - Guide research directions toward demonstrable usefulness and/or long-term scalability. You might thrive in this role if you: - Are excited about OpenAI’s mission https://openai.com/about/ of ensuring AGI benefits all of humanity, and are aligned with OpenAI’s charter https://openai.com/charter/. - Show enthusiasm for long-term AI safety & alignment, and have thought deeply about technical paths to safe AGI. - Bring experience in the field of AI safety & alignment, mechanistic interpretability, or spiritually related disciplines. - Hold a Ph.D. or have research experience in computer science, machine learning, or a related field. - Thrive in environments involving large-scale AI systems, and are excited to make use of OpenAI’s unique resources in this area. - Possess 2+ years of research engineering experience and proficiency in Python or similar languages. - Are deeply curious. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. You’ll be responsible for: - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance. - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: - Speak fluent business-level Korean. - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Polished enterprise communication and are calm with high-stakes customers during live incident calls - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. You’ll be responsible for: - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance. - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: - Speak fluent business-level Korean. - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Polished enterprise communication and are calm with high-stakes customers during live incident calls - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. ABOUT THE ROLE As the Manager of Applied AI Architects in Munich, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the DACH region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching. This role is based in Munich. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL: - Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship. - Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market. - Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements. - Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities. - Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production. - Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment. - Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed. - Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience. - Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth. - Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices. - Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment. - Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises. - Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams. - Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact. - Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers. - Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements. - Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership. - Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems. - Are comfortable leading across DACH and partnering across European markets from Munich, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models. - Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership. - Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Achieving this requires effective engagement with policymakers and the broader communities impacted by AI. Our Global Affairs team builds authentic, collaborative relationships with public officials and the wider AI policymaking community. We work to ensure that insights from policymakers and external stakeholders inform OpenAI’s work and, in collaboration with colleagues across the organization, support the development of thoughtful regulation, industry standards, and the safe and beneficial development of AI. About the Role As the Policy and Partnerships Lead CEE & Baltics, you will develop and lead OpenAI’s public policy and partnerships strategy across Central and Eastern Europe and the Baltics as part of our broader European team. You will determine where OpenAI should engage most deeply, develop differentiated country strategies, and connect national political and policy dynamics with OpenAI’s broader European and global objectives. You will build trusted relationships with governments, regulators, public administrations, civil society, business, research institutions, and other influential stakeholders, while identifying practical, high-impact opportunities to demonstrate how AI can contribute to economic competitiveness, public-sector modernization, education and skills, security, resilience, and broader societal benefit. You will also serve as an important bridge between national capitals and Brussels, surfacing regional intelligence, assessing where national debates may influence Europe-wide outcomes, and translating OpenAI’s European priorities into locally credible strategies and engagement. This is a senior, high-ownership role at the intersection of public policy, government affairs, and partnership building. You will work closely with colleagues across Global Affairs, Legal, Communications, Product, Safety and Security, Partnerships, and Go-to-Market, and report to the Head of EU Member States Policy & Partnerships. Warsaw is the preferred location for this role. Exceptional candidates based elsewhere in Central and Eastern Europe or the Baltics may be considered, subject to employment feasibility. We offer relocation assistance to new employees. The role will involve frequent travel across the region, periodic travel elsewhere in Europe and occasional travel to the US (approximately three times per year). In this role, you will: - Develop and execute OpenAI’s public policy and partnerships strategy across Central and Eastern Europe and the Baltics, identifying priority markets, issues, and opportunities for engagement. - Build and maintain trusted relationships with senior policymakers, regulators, public administrations, civil society organizations, researchers, business leaders, and other influential stakeholders. - Develop differentiated country strategies that reflect local political, economic, and regulatory dynamics while advancing OpenAI’s broader European and global priorities. - Lead engagement on key AI and technology policy issues, helping shape policy environments that support the safe and responsible development and deployment of AI. - Identify and develop partnerships, programs, coalitions, and initiatives that translate OpenAI’s mission and policy priorities into tangible regional impact. - Monitor political, legislative, and regulatory developments across the region, surface emerging risks and opportunities, and provide clear strategic recommendations to internal stakeholders. - Serve as a bridge between national capitals and Brussels, helping connect national policy developments with EU-level debates, regulation, and implementation. - Represent OpenAI in senior-level meetings, industry forums, conferences, and other public and private engagements. - Prepare OpenAI leaders for engagement with policymakers and external stakeholders, including developing briefing materials, policy positions, and strategic recommendations. - Work cross-functionally with Legal, Communications, Product, Safety and Security, Partnerships, Go-to-Market, and other teams to develop and execute coordinated strategies. You might thrive in this role if you: - Have deep knowledge of the political, institutional, and technology-policy landscape across Central and Eastern Europe and/or the Baltics, with meaningful credibility in at least one priority market. - Have an established network and experience building trusted relationships with policymakers, regulators, civil society, and other senior stakeholders. - Understand EU policymaking and the interaction between Brussels-level policy, national politics, regulation, and implementation. - Bring strong technology-policy judgment and an understanding of issues relevant to AI, such as privacy, data, competition, copyright, product safety, and consumer protection. Direct AI-policy experience is a significant plus. - Have a track record of translating political relationships and policy objectives into concrete partnerships, programs, coalitions, campaigns, or other initiatives with meaningful impact. - Are comfortable working across multiple countries and political environments, recognizing where a common regional approach creates leverage and where local nuance is essential. - Are highly self-directed and able to manage multiple markets and workstreams through rapid cycles of analysis, decision-making, and execution. - Build trust with senior stakeholders while exercising the judgment to challenge assumptions, reshape an approach, or advise against opportunities that are unlikely to have meaningful impact. - Are an effective coalition builder who can bring together internal teams and external partners around a shared strategy. - Communicate complex technical and policy concepts clearly to diverse audiences and have the executive presence to represent OpenAI in sensitive, senior-level settings. - Bring strong strategic thinking, problem-solving, project management, and cross-functional leadership skills. - Care deeply about the potential for AI to benefit society while remaining thoughtful about its risks and the responsibilities associated with its development and deployment. - Demonstrate sound judgment, intellectual agility, and outstanding personal integrity. - Are fluent in English. Professional proficiency in at least one CEE or Baltic language is strongly preferred, with Polish particularly valuable. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Systems Integration team is responsible for building the infrastructure, tooling, and validation systems that ensure our device software our device software is reliable, testable, and ready to ship. We design and maintain build systems, CI pipelines, automated test frameworks, and hardware-in-the-loop labs to enable rapid, safe product launches. Our work spans build systems, developer tools, systems integration, and cross-team collaboration to ensure developers can build reliably and ship with confidence. About the Role We are looking for an engineer to help evolve OpenAI’s Consumer Products build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, software quality, and on-device software. You will work on the systems that determine how quickly and confident engineers can move: Bazel-bazed builds, Buildkite pipelines, test coverage, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly. Our mission is to enable OpenAI to ship software running on consumer devices rapidly with a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping products instead of fighting infrastructure. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In This Role, You Will - Own and evolve Bazel and yocto-based build and test workflows in a polyrepo environment - Design and maintain Starlark rules, macros, toolchains, and integrations that make builds hermetic, reproducible, and easy for teams to adopt - Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, retry behavior, and flake isolation. - Build systems that reduce unnecessary CI work through affected-target detection, dependency graph analysis, test selection, caching, batching, and smarter scheduling - Unify local and CI development workflows so engineers can reproduce CI behavior, debug build failures, and iterate quickly without learning every detail of the build stack - Operate and optimize build infrastructure across Docker/OCI images, Kubernetes-based runners, cloud resources, and remote cache/execution systems - Instrument build and CI systems with metrics, logs, traces, dashboards, and analytics so we can measure speed, reliability, cost, and developer impact - Partner directly with users to understand pain points, onboard projects, debug hard build issues, and remove systemic bottlenecks - Use modern AI tools to pioneer novel CI failure analysis, flaky test debugging, PR triage, automated remediation, and developer-facing information - Own the reliability of the systems you build, including participating in an on-call rotation for critical developer and factory infrastructure Technologies Commonly Used In This Environment Include - Bazel and Starlark for build and test workflows - Buildkite for CI orchestration - Docker and OCI images for build and runtime packaging - Kubernetes for CI runners and infrastructure orchestration - Python, Go, TypeScript, Rust, C++, and other languages in a large monorepo - Terraform for infrastructure as code - Remote caching, remote execution, artifact storage, and build telemetry systems Minimum Qualifications: - 5+ years of engineering experience, including significant experience building infrastructure and tooling for developers - Hands-on experience with Bazel, Buck, Gradle, or similar build systems, and understand the trade offs of hermetic builds, dependency graphs, caching, sandboxing, and remote execution - Have built CI systems at scale, especially in environments where build time, queue time, test flakiness, and developer trust materially affect engineering velocity You May Be A Strong Fit If You - Are comfortable with owning production software and working in environments with strong SLA requirements - Can debug distributed build and CI failures across source control, dependency management, containers, runners, remote caches, test frameworks, and service infrastructure. - Care deeply about developer experience and have empty for the small sources of friction that slow teams down or create operational toil - Are excited to apply AI to developer infrastructure in ways that increase team velocity without weakening quality, reliability, or safety - Have operated in a polyrepo environment with source code from multiple parties About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. We create programs that bring OpenAI’s products, research, and perspective closer to the priorities, decisions, and work of enterprise customers. Some of the most consequential opportunities cannot be served by adapting an existing campaign, event, or playbook. They require a new model: a way for customers to experience what is possible, learn by doing, and turn insight into action. Our team builds and scales those models across markets. ABOUT THE ROLE We are looking for a senior program builder to create differentiated executive and enterprise experiences. You will shape the experience thesis, build and test the first version, and help determine whether the work should become part of a broader repeatable program, remain bespoke, or stop. This role focuses on incubation: developing new experiences, strengthening consequential customer moments, and creating the principles and materials needed for durable ownership. Your initial focus will be helping bring a new flagship, hands-on enterprise customer experience to life in San Francisco, developing new executive and practitioner formats around it, and supporting selected strategic-account interventions where a differentiated approach is needed. This is a senior, hands-on individual-contributor role for a builder who combines customer and commercial judgment with original program design and excellent execution. You will work across Sales, Product Marketing, Product, Research, Solutions, Design, Events, Operations, regional marketing, and executive teams. You will be expected to make clear choices, build directly, and stay close to the work until the model is proven and ready for durable ownership. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the nature of the work, periods of more intensive onsite participation are expected as new experiences are designed and launched. Travel may be required. IN THIS ROLE, YOU WILL: - Identify customer or business opportunities where an existing program or format is insufficient. - Define the audience, desired action, experience thesis, and measures of success. - Design and build the first version of a differentiated executive or enterprise experience. - Build prototypes and test the most important assumptions before committing significant budget, executive time, or organizational capacity. - Lead cross-functional work from brief through early launch, resolving unclear decision rights, dependencies, resource gaps, and tradeoffs. - Use customer action, adoption or commercial progress, experience quality, feasibility, and reuse to decide whether a program should scale, change, remain bespoke, or stop. - Partner with the broader strategic-program and executive-program teams to determine where a new model belongs and what durable ownership requires. - Turn successful pilots into clear principles, playbooks, operating requirements, and clean handoffs. YOU MIGHT THRIVE IN THIS ROLE, IF YOU: - Have 10+ years of experience in strategic programs, enterprise marketing, customer innovation, executive programs, field marketing, or a related go-to-market discipline. - Have personally built a meaningful customer-facing program or capability from the ground up and helped it scale. - Can form an original program thesis from an ambiguous opportunity and translate it into an experience and operating model. - Understand enterprise customers and can connect program choices to adoption, relationship, and commercial outcomes. - Know how to prototype, learn quickly, make hard tradeoffs, and stop work that does not earn further investment. - Are equally comfortable writing the brief, facilitating a consequential decision, reviewing the experience, and resolving a launch issue. - Create clarity and momentum across functions and time zones without relying on formal authority. - Build for handoff and durable ownership rather than making yourself the permanent hero operator. - Are deliberately choosing a senior individual-contributor path because you want to remain close to consequential work. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Partnerships team supports that mission by building trusted relationships with creators, talent, experts, and organizations that help people understand and use AI in meaningful ways. We work closely with teams across OpenAI to develop thoughtful partnerships and programs grounded in trust, usefulness, cultural relevance, and measurable impact. Our focus extends beyond promoting individual product features. We aim to help partners discover valuable applications of AI, share credible insights with their communities, and create lasting value for both OpenAI and the people we work with. About the Role We are seeking a Scaled Partnerships Manager to own the agency relationships and operating systems that enable OpenAI to work with influencers and creators at scale. This person will manage key creator marketing agencies and platforms, establish clear standards for selection, pricing, deliverables, brand safety, execution, and measurement, and ensure our programs are both culturally credible and operationally rigorous. You will translate go-to-market priorities into repeatable creator programs across a mix of micro, mid-tier, and larger creators. You will be accountable for the full agency and campaign lifecycle, from annual planning and briefing through execution, paid amplification, reporting, optimization, and post-program learning. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In This Role, You Will - Lead scaled creator marketing programs aligned to business priorities. - Own the creator agency portfolio, including partner selection, scopes, budgets, staffing, performance expectations, operating cadence, and business reviews. - Build a clear agency model that defines each partner’s role, internal and external ownership, and how work moves from brief through launch and reporting. - Hold agencies accountable for day-to-day creator sourcing, vetting, negotiation, contracting, content development, execution, and optimization. - Partner with Creator Partnerships to determine what belongs in the scaled motion and when a creator requires a bespoke, relationship-led approach. - Direct high-volume paid creator programs across the creator spectrum, aligning creator selection, campaign scope, and investment with audience and performance goals. - Standardize creator tiering, pricing, usage rights, disclosures, content approvals, brand safety, and escalation processes. - Establish consistent briefs, deliverable packages, rate benchmarks, negotiation principles, timelines, and measurement requirements. - Partner with Growth and Media on paid amplification, creator licensing, whitelisting, audience testing, and reuse of high-performing content. - Set campaign goals and reporting frameworks across awareness, engagement, education, adoption, conversion, content performance, and brand impact. - Use performance data, audience insights, and cultural signals to optimize creator mix, creative formats, agency performance, and investment. - Coordinate across Brand, Creative, Product Marketing, Growth, Communications, Legal, Safety, Finance, Procurement, and regional teams. - Build campaign-level operating infrastructure for scaled creator marketing, including campaign intake and prioritization, calendars, workflows, agency governance, performance dashboards, and post-campaign learning.. - Protect OpenAI’s brand and user trust by holding agencies and creators to clear standards for accuracy, disclosure, product claims, rights, safety, and responsible AI communication. You Might Thrive in This Role If You - Have 14+ years of experience in creator, influencer, integrated, social, growth, or paid media marketing, including significant agency management. - Have led high-volume creator programs across multiple campaigns, audiences, markets, budgets, and cross-functional teams. - Have a strong track record selecting, managing, and holding creator agencies accountable for creative quality, operational excellence, and business results. - Understand the full creator marketing lifecycle, from sourcing and vetting through contracting, content development, amplification, reporting, and optimization. - Can operate creator marketing with the rigor of a performance channel while protecting creator authenticity and audience trust. - Understand paid social, creator licensing, whitelisting, content testing, attribution, and cross-channel measurement. - Can build practical systems, standards, benchmarks, and dashboards that improve speed, consistency, transparency, and decision-making. - Are a disciplined budget and agency manager who can negotiate effectively, clarify accountability, and address underperformance quickly. - Can translate product and go-to-market priorities into clear briefs, audience strategies, and repeatable creator programs. - Bring strong cultural judgment around creator selection, creative control, disclosure, brand safety, rights, and responsible AI communication. - Can influence senior stakeholders across Marketing, Product, Communications, Legal, Safety, Finance, Procurement, and regional teams. - Thrive in fast-paced, ambiguous environments and can balance strategic planning with hands-on execution while building a new capability from the ground up. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We develop and execute strategies that build understanding of OpenAI, deepen engagement with our key audiences, and communicate why we build, how our technology is creating value, and how we approach its broader societal impact. We work closely with Global Affairs, Communications, Creative, Research, Product, and other teams to translate complex topics into clear, relevant, and compelling stories. Our work spans national campaigns and locally tailored efforts, helping people understand both the opportunities created by AI and the important issues surrounding its development and adoption. About the Role We are seeking an experienced Integrated Marketing Lead to lead policy- and reputation-focused campaigns that strengthen the OpenAI brand nationally and within local communities. This person will spearhead integrated campaigns and corporate communications initiatives that help people understand why OpenAI builds, the impact of our technology, and how we are engaging with some of the most consequential issues surrounding AI—including infrastructure and data centers, jobs and economic opportunity, and youth safety. The role combines national paid media with locally relevant marketing and engagement efforts. The ideal candidate understands policy, public affairs, and civic audiences while also being a sophisticated brand marketer who can make complex subjects accessible and meaningful to a broader public. This person will bring strategic vision, sound judgment, organizational clarity, and exceptional execution to highly visible work. They will collaborate closely with Global Affairs, Communications, Creative, Research, and external agency partners to build trust and shape understanding of OpenAI at both the national and local levels. In this role, you will: - Lead policy and brand campaign strategy: Develop integrated marketing strategies that communicate why OpenAI builds, demonstrate the real-world impact of our technology, and address important policy and societal issues. - Build national and local campaigns: Lead a mix of national paid-media campaigns and locally tailored efforts that reach policymakers, civic and community leaders, influential stakeholders, and the broader public. - Translate complex issues into compelling stories: Turn nuanced topics—including AI infrastructure, data centers, jobs, economic opportunity, and youth safety—into clear, credible, and engaging narratives for diverse audiences. - Own campaigns from strategy through measurement: Manage the full campaign lifecycle, including audience insights, briefs, creative development, media strategy, stakeholder alignment, execution, launch, optimization, and post-campaign analysis. - Connect policy expertise with brand building: Ensure policy-focused communications strengthen the broader OpenAI brand, create greater understanding of our mission, and build long-term trust. - Champion creative excellence: Partner with internal creative teams and external agencies to develop distinctive, culturally relevant work while maintaining accuracy and sound judgment on sensitive topics. - Drive cross-functional collaboration: Work closely with Global Affairs, Communications, Creative, Research, Product, and other partners to align priorities, navigate complex issues, and bring campaigns to market effectively. - Develop audience and market insight: Build a deep understanding of policy, civic, and local audiences and use research, data, and cultural insight to determine the most effective messages, channels, and messengers. - Measure and improve impact: Establish clear campaign objectives and measurement plans, using results and audience feedback to continuously strengthen our strategy and execution. You will thrive in this role if you have: - Relevant experience: 12+ years of experience in integrated marketing, brand marketing, corporate reputation, public affairs, policy communications, or advertising, including significant experience leading complex, high-profile campaigns. - Policy audience expertise: A strong understanding of policymakers, civic leaders, advocacy organizations, community stakeholders, and other audiences that influence public understanding and policy conversations. - Brand-building experience: A demonstrated ability to translate complex or technical subjects into accessible stories that strengthen reputation, build trust, and connect a brand with a broad public audience. - National and local campaign experience: Proven success developing national campaigns as well as locally tailored marketing or public-affairs efforts informed by regional and community context. - Paid-media expertise: Experience leading substantial paid-media campaigns across channels such as television, digital video, social, print, audio, out-of-home, and local media. - Integrated campaign leadership: Proven success managing campaigns across paid, owned, earned, experiential, and community channels, with strong strategic and project-management skills. - Exceptional judgment: The ability to navigate sensitive, fast-moving, and highly visible issues with care, accuracy, and an understanding of reputational and policy considerations. - Communication and influence: Strong written, verbal, and presentation skills, with the ability to communicate effectively and influence decisions at the executive level. - Cross-functional leadership: A track record of bringing together teams with different perspectives and areas of expertise to deliver against a shared objective. - Agility and adaptability: Comfort operating in a fast-paced, evolving environment and adjusting strategies in response to new developments, audience insights, and external dynamics. Preferred Qualifications - Experience developing campaigns related to technology policy, corporate reputation, economic impact, infrastructure, workforce issues, online or youth safety, or other complex societal topics. - Experience partnering closely with public policy, government affairs, corporate communications, research, and community-engagement teams. - Experience managing creative and media agencies and substantial campaign budgets. - A passion for storytelling and for making complex ideas understandable, relevant, and human. - A test-and-learn mindset grounded in research, measurement, and continuous improvement. - Familiarity with artificial intelligence, emerging technology, and the evolving public conversation surrounding their impact. Workplace & Location - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Industrial Compute team is building and productizing infrastructure capabilities that help organizations deploy and operate advanced AI systems at scale. The team works across AI hardware, systems engineering, physical infrastructure, and customer delivery to turn emerging technologies into reliable, repeatable infrastructure solutions. Our work sits at the intersection of technical strategy, product development, engineering, and deployment. We partner closely with customers and internal engineering teams to solve complex infrastructure challenges spanning compute, power, cooling, controls, and facility efficiency. About the Role We are seeking a senior, hands-on Data Center Infrastructure Architect to develop and optimize the physical infrastructure required for large-scale AI deployments. This is a broad technical role spanning data center architecture, electrical and mechanical systems, high-density compute, controls, telemetry, and digital modeling. You will use simulation, operational data, and digital-twin approaches to evaluate infrastructure designs, identify system-level constraints, and improve efficiency, reliability, cost, and speed of deployment. The ideal candidate can move fluidly between first-principles analysis, facility and equipment design, computational modeling, engineering review, and real-world implementation. You should be comfortable working across disciplines rather than operating solely within electrical, mechanical, or software boundaries. Key Responsibilities - Define system-level architectures for high-density AI data centers across power, cooling, IT equipment, controls, and facility infrastructure. - Develop digital twins and other computational models that represent the behavior of data center systems under changing workloads, environmental conditions, equipment configurations, and failure scenarios. - Use design and operational data to identify constraints, improve PUE and related efficiency metrics, and optimize capacity, reliability, water consumption, cost, and deployment schedules. - Evaluate tradeoffs across electrical topology, cooling architecture, rack density, redundancy, controls, maintainability, constructability, and operational complexity. - Translate evolving AI hardware requirements into practical facility, rack, power, and thermal architectures. - Establish reference architectures, modeling standards, design assumptions, performance requirements, and validation methodologies that can be reused across customer deployments. - Partner with software, data, controls, hardware, mechanical, electrical, construction, commissioning, and operations teams to connect digital models with real infrastructure behavior. - Integrate telemetry from systems such as BMS, EPMS, DCIM, SCADA, equipment controllers, and IT hardware into modeling and optimization workflows. - Lead technical reviews of customer and partner designs, identify material risks, and recommend changes grounded in quantitative analysis. - Work with customers and delivery teams to adapt reference solutions to site-specific constraints while preserving performance, reliability, and efficiency objectives. - Support pilots, commissioning, performance testing, and post-deployment analysis to validate models and continuously improve infrastructure designs. - Help shape the technical roadmap for Industrial Compute’s physical-infrastructure products and engineering services. Qualifications - Significant experience designing or optimizing hyperscale data centers, large mission-critical facilities, or comparable infrastructure systems. - Broad knowledge of data center electrical and mechanical systems, including power distribution, backup power, thermal management, liquid cooling, heat rejection, controls, and monitoring. - Experience making system-level design decisions across multiple engineering disciplines. - Experience developing or applying simulation, optimization, digital-twin, or physics-based modeling techniques to physical infrastructure. - Strong understanding of data center efficiency and performance metrics, including PUE, WUE, utilization, capacity, reliability, and total cost of ownership. - Experience working with operational telemetry and translating real-world system behavior into design improvements. - Ability to evaluate complex tradeoffs involving performance, reliability, cost, schedule, scalability, sustainability, and maintainability. - Demonstrated ability to lead technical work in ambiguous, rapidly changing environments. - Strong written and verbal communication skills, including the ability to explain complex engineering decisions to customers, executives, and cross-functional teams. - Bachelor’s degree in mechanical engineering, electrical engineering, systems engineering, applied physics, or a related technical discipline. Preferred Skills - Experience with high-density GPU clusters and direct-to-chip liquid cooling. - Experience connecting facility models with workload, rack, server, or chip-level power and thermal behavior. - Familiarity with modeling or engineering tools such as Modelica, MATLAB/Simulink, Python, EnergyPlus, computational fluid dynamics tools, or equivalent platforms. - Experience with BMS, EPMS, DCIM, SCADA, PLCs, data historians, or industrial controls. - Experience developing reference designs or new infrastructure architectures within a hyperscaler, data center operator, advanced engineering organization, or major design consultancy. - Experience taking an infrastructure concept from modeling and prototype validation through deployment and operational feedback. - Advanced degree in an engineering or scientific discipline. Success in the First Year - Establish a credible system-level model of power, cooling, compute, and facility behavior for priority Industrial Compute use cases. - Identify and validate meaningful opportunities to improve efficiency, capacity, reliability, or deployment cost. - Deliver reusable reference architectures and engineering methodologies for customer deployments. - Create a repeatable feedback loop connecting modeling, operational telemetry, commissioning results, and future design decisions. - Become a trusted technical partner to internal engineering teams, customers, and infrastructure delivery partners. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Business Development sits at the front of this motion, where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience (2-3 of those in a full 360 closing role) who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams. This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Partner with Account Directors on account strategy, multi-threading, and deal progression - Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts - Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness - Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals. - Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification You may thrive in this role if you: - Have 4+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry - Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments - Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail) - Strong communication skills and executive presence; able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers - Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes - You enjoy evangelizing new technology and helping the market understand what’s possible - You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced VC Partnerships Manager to join our Startups Go To Market team. You will play a critical role in managing relationships with top venture capital funds and startup accelerators, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups across stages with resources that help them get started with OpenAI APIs and build quickly, and provide access to OpenAI teams, community, and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for forming and managing partnerships with top venture investors, accelerators, and other partners in the startup ecosystem, as well as working across the OpenAI organization to help startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in our San Francisco office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees. In this role, you will: - Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem. - Develop strategies to drive adoption of OpenAI’s models among thousands of startups and ensure companies have the resources they need to build quickly and effectively using OpenAI’s models. - Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firm and internal teams. - Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams. - Represent OpenAI at startup ecosystem events and speaking engagements. - Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders. - Contribute to the development of programs and strategic initiatives focused on startup customers. - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies. - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience including: - Passion for the startup ecosystem and supporting the growth of fast-growing companies. - Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup. - Technical understanding of AI technologies and AI product landscape. - 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives. - Public speaking skills, and able to communicate technical concepts to customers and internal stakeholders. - Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.). - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting team plays a crucial role in helping OpenAI navigate complex, judgmental, and rapidly evolving accounting matters with rigor and clarity. We aim to bring both technical excellence and strong business partnership to some of the most novel accounting questions in the industry. About the Role As Senior Manager, Technical Accounting, Compute Infrastructure, you will lead the evaluation, documentation, and operationalization of complex accounting matters related to OpenAI's compute infrastructure, strategic investments, and other non-routine business activities.. This role sits at the intersection of U.S. GAAP technical accounting, infrastructure strategy, financial reporting, controls, and cross-functional execution. Key areas may include cloud compute arrangements, data center and colocation arrangements, lease accounting under ASC 842, power purchase agreements, strategic investments, consolidation evaluations under ASC 810, financial instruments, and other emerging or non-standard arrangements. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead technical accounting analysis for complex, judgmental, and non-routine transactions under U.S. GAAP. - Evaluate accounting implications for compute infrastructure arrangements, including cloud compute, data center, colocation, lease, PPA, infrastructure procurement, and related commercial arrangements. - Partner with Controllership, Tax, Legal, FP&A, Procurement, Infrastructure, and other cross-functional teams to assess the accounting implications of new products, commercial arrangements, strategic transactions, and business initiatives. - Prepare and review technical accounting memoranda, position papers, and other auditor-ready documentation. - Translate technical accounting conclusions into operational guidance, including journal entries, close procedures, workpapers, disclosure considerations, and control requirements. - Advise on accounting areas such as ASC 842 lease accounting, ASC 810 consolidation and VIE evaluations, financial instruments, strategic investments, and financial statement presentation. - Help design scalable accounting processes, controls, policies, and documentation to support OpenAI's continued growth. You might thrive in this role if you have: - Enjoyment in solving complex accounting questions that do not have obvious answers and building scalable accounting frameworks for new and evolving business activities. - Ability to move between technical U.S. GAAP research and practical business execution. - Comfortability in partnering with both accounting teams and non-accounting stakeholders. - Strong judgment, clear communication, and the ability to document conclusions in a way that supports audit, reporting, and operational needs. - CPA or equivalent accounting qualification. - 10+ years of progressive accounting experience. - Prior public accounting experience at the manager or senior manager level. - Strong technical accounting foundation under U.S. GAAP. - Hands-on experience preparing or reviewing technical accounting memoranda and supporting accounting conclusions with external auditors. - Experience with ASC 842 lease accounting. - Experience with complex or non-routine accounting transactions involving multiple accounting standards. - Ability to translate technical accounting conclusions into practical close, reporting, disclosure, and control requirements. - Strong cross-functional partnership skills and ability to work with Legal, Finance, Tax, Procurement, Infrastructure, and business teams. - Big 4 National Office, Accounting Advisory, or technical accounting consulting experience. - Experience in a technology, infrastructure, cloud, data center, energy, or high-growth company environment. - Experience with ASC 810 consolidation / VIE evaluations, ASC 321 / ASC 323 investments, financial instruments, PPAs, or strategic investments. - Experience supporting pre-signature deal review or advising business partners before transaction execution. - Experience building scalable technical accounting policies, processes, controls, and operating models. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in São Paulo, Brazil. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan. - Partner with solutions and research engineering to build and execute complex customer programs and projects. - Own a consumption revenue target. - Manage consumption revenue forecasts. - Analyze key account metrics to create reports and provide insights to internal and external stakeholders. - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience in: - 6+ years selling platform-as-a-service and/or software-as-a-service. - Designing and executing complex deal strategies. - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers. - Supporting the growth of fast-growing, high-performance companies. - Working directly with C-level executives. - Communicating technical concepts to customers and internal stakeholders. - Leading high-visibility customer events (CAB, conferences, product launches, etc.). - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Role As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap. You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature. In this role, you will: - Own and execute the AMER higher education territory and account strategy, prioritizing institutions where OpenAI can support meaningful, responsible, and scalable transformation. - Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization. - Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions. - Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans. - Translate AI model and platform capabilities, limitations, integration approaches, governance requirements, privacy, security, and safety considerations into clear institutional value, credible technical plans, and practical transformation roadmaps. - Own new-business, subscription, and consumption revenue; forecast pipeline and usage-based growth; and use adoption, value realization, and expansion signals to manage the business. - Develop durable executive relationships and a broad coalition of institutional champions across decentralized stakeholder groups. - Bring structured market insight from higher education customers into product, policy, partnership, and go-to-market strategy. - Represent OpenAI as a thoughtful partner at executive forums, industry events, customer advisory discussions, and the broader higher education ecosystem. Qualifications: - 10+ years of experience selling platform-as-a-service and/or software-as-a-service solutions, with a sustained record of meeting or exceeding meaningful revenue targets through complex, multi-year enterprise sales motions. - Direct experience selling to higher education institutions or systems, with a strong understanding of decentralized decision-making, academic and administrative stakeholders, governance, procurement, privacy, security, and change management. - Demonstrated ownership of consumption- or usage-based revenue, including forecasting usage, driving adoption, creating new use cases, and converting customer outcomes into expansion. - The technical depth to learn complex AI products, lead effective discovery, partner closely with technical teams, explain technical concepts accurately at both executive and practitioner altitudes, and translate them into academic, operational, research, and commercial outcomes. - Experience leading strategic transformations rather than isolated point-solution sales, including governance, change management, adoption, and measurable operational, academic, research, or user outcomes. - Strong executive presence, structured communication, and the ability to earn trust across senior leaders, technical experts, faculty, administrators, and end users. - Excellent account planning, qualification, negotiation, forecasting, and cross-functional orchestration skills. - High judgment, curiosity, resilience, and comfort operating through ambiguity, product change, and evolving customer needs. - A mission-driven approach to deploying AI responsibly and helping institutions build durable capability rather than short-lived pilots. You might thrive in this role if you: - Are customer-centric and start with the institution’s mission, users, constraints, and desired outcomes rather than a predetermined product pitch. - Can move fluidly between a boardroom conversation about institutional strategy and a working session about architecture, data, governance, rollout, and measurement. - Treat the signature as the beginning of the work and are energized by adoption, usage growth, value realization, and expansion. - Are a builder who creates repeatable plays while adapting to the distinctive culture and operating model of each institution. - Bring informed optimism about AI alongside the rigor to surface risks, tradeoffs, and implementation realities. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers. You’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. In this role, you'll: - Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans. - Lead federal customers through their AI adoption journey, from consideration to successful deployment. - Partner with solutions and research engineering to build and execute complex government customer programs and projects. - Own and manage a federal consumption revenue target. - Oversee consumption revenue forecasting and reporting. - Analyze key federal account metrics and provide insights to internal and external stakeholders. - Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies. - Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Support the recruitment and onboarding of federal-focused team members. - Foster the development of our company culture within the federal practice. We're seeking someone with experience including: - 14+ years selling platform-as-a-service and/or software-as-a-service specifically into federal government accounts. - Achieving federal revenue targets of >$2M per year consistently over multiple years. - Designing and executing complex federal deal strategies, including familiarity with government contracting and procurement processes. - Supporting growth in fast-paced, high-performance federal environments. - Working directly with senior government executives and federal agency leaders. - Communicating technical and strategic concepts clearly to government customers and internal stakeholders. - Leading high-visibility federal customer events, briefings, and industry engagements. - Gathering, distilling, and processing detailed federal market intelligence (agency priorities, policy changes, competitor activities, etc.). You might thrive in this role if you: - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. - Are customer-centric. You are motivated to deeply understand federal customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with government executives and stakeholders across agencies. - Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in a way that benefits federal missions and humanity. You’re enthusiastic about educating government customers on AI capabilities and strategic implications. - Are a builder. You enjoy impacting how our company grows its federal business. You excel in establishing robust systems and processes tailored to federal requirements, executing them with precision and agility. - Are excited by new challenges. You thrive when solving complex federal-specific problems. Bespoke challenges requiring multidimensional federal knowledge excite you, and you’re eager to experiment with innovative solutions within government environments. - Are a strategist. You deeply understand federal go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external federal stakeholders to achieve long-term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Safety Systems org https://openai.com/safety/safety-systems is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Safety Engineering team builds the platforms and tools that make OpenAI’s models safe to use in the real world. We partner closely with researchers, product teams, and policy to turn safety ideas into reliable, scalable systems: measuring risk, enforcing safeguards, and continuously improving how models behave in production. Our work sits at the intersection of product engineering, data, and AI, and directly shapes how millions of people experience OpenAI’s technology. About the Role We’re looking for a self-starter engineer who loves building products in an iterative, fast-moving environment—especially internal tools that unlock real-world impact. In this role, you’ll build full-stack tooling for our Safety Systems teams that directly improves the safety and reliability of OpenAI’s models, including in sensitive areas like mental health and other vulnerable-user protections. Your work will increase the team’s velocity in identifying and fixing safety issues and help tighten the feedback loop between policy, data, and the model training cycle. In this role, you will: - Own the end-to-end development of internal tools that help improve the safety of OpenAI’s models (with a focus on areas like mental health and other vulnerable-user protections) - Partner closely with Safety Systems researchers, engineers, and model policy creators to understand workflows, pain points, and requirements—and translate them into durable product solutions - Build full-stack experiences to support core model policy workflows, such as labeling and inspecting data, analyzing and reviewing failure cases, and surfacing insights for iteration - Optimize internal applications for usability, speed, and scale to increase team velocity and reduce time-to-fix for safety issues - Transform successful AI assisted safety workflows into external facing safety products, that empowers developers to build safer AI, uplift the industry standard for AI safety, and prepare the world for more capable AGI. You might thrive in this role if you: - Have 5+ years of relevant engineering experience at tech and product-driven companies - Are proficient with JavaScript, React, and other web technologies - Are proficient with at least one backend language (we use Python) - Have experience with relational databases like Postgres/MySQL - Have an interest in AI/ML (direct experience not required) - Are excited to partner closely with researchers and policy writers to ship tools that directly improve the safety of OpenAI’s models About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI’s Research Program Management team partners with researchers and engineers to advance the development of increasingly capable, safe, and beneficial AI systems. We work alongside teams developing our core models, helping turn ambitious research goals into coordinated execution across model training, alignment and safety, and research infrastructure. The team also regularly collaborates with our closest cross-functional partners such as Security, Applied product and engineering, Strategy, and Scaling. ABOUT THE ROLE As a Research Program Manager, you will embed with research teams and help drive some of the most technically complex and consequential work behind OpenAI’s model development. Depending on your focus, your work may span training, reasoning, evaluations, compute, research infrastructure, safety, model launch readiness, and governance. You will translate evolving research priorities into actionable programs, help teams navigate technical and operational tradeoffs, and keep important work moving as new issues emerge. This is a hands-on technical role: you will engage directly with research workflows, experimental results, technical systems, and engineering constraints; not simply coordinate from the sidelines. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 5+ years of experience in research program management, technical program management, or related roles in fast-moving environments. - Can engage substantively with researchers and engineers on topics such as model training, experimental design, model safety, evaluation methods, data workflows, compute infrastructure, or distributed systems. - Are comfortable working directly with technical tools, research data, experimental results, or operational workflows to understand problems and develop practical solutions. - Have a strong track record of moving complex, ambiguous technical initiatives forward across multiple teams and stakeholders. - Can distinguish what is known from what is uncertain, ask incisive technical questions, and help teams make sound decisions with incomplete information. - Know how to introduce structure without creating unnecessary processes, and care about making researchers more effective. - Bring a high bar for quality and can recognize when evidence, evaluation results, or execution plans need closer scrutiny. - Communicate clearly across technical and nontechnical audiences, including researchers, engineers, and organizational leaders. - Take ownership without waiting for perfect conditions, adapt quickly as priorities change, and follow difficult problems through to resolution. - Care deeply about advancing AI research responsibly and helping ensure increasingly capable systems benefit humanity. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for the most severe user-safety risks—including Frontier Risk and Material Harm—that are accurate, fast, defensible, and scalable. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and safe automation. About the Role We’re looking for a senior cybersecurity and cyber intelligence practitioner who is also an operations leader, strategist, and people manager. You’ll bring sound cyber judgment, strong analytical and automation instincts, and the ability to stay close to the work while setting direction, managing and developing people, aligning partners, building programs from 0→1, and translating ambiguity into durable operating systems. This role combines senior individual-contributor depth with direct people-management accountability. You’ll personally shape complex cyber judgments, operating models, SOPs, quality systems, and automation strategies while building, coaching, and holding accountable a high-performing team. You’ll also lead through influence across FTEs, BPO partners, and cross-functional teams. Baseline operational health—including quality, queue coverage, productivity, and SLA adherence—is table stakes; success is additionally measured by durable improvements to decision quality, stakeholder alignment, reviewer capability, and the systems that run the operation. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Set the strategic direction for Cyber Operations and translate high-level organizational priorities into a clear operating model, roadmaps, SOPs, escalation paths, quality goals, and safe-access strategies. - Serve as the senior cybersecurity and cyber intelligence expert for complex and high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. - Build trust, create clarity, navigate disagreement, and move people through ambiguity across FTEs, BPO partners, and cross-functional teams. - Turn policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. - Build and scale reviewer capability through onboarding, certification, coaching, feedback, recurring calibration, and close partnership with vendor leadership. - Own operational health across Cyber Operations, including queue coverage, reviewer productivity, quality metrics, SLA adherence, escalation hygiene, and proactive identification of performance gaps before downstream teams need to flag them. - Use analysis and automation to diagnose root causes, surface risk, prioritize high-leverage fixes, and reduce manual effort. - Build durable quality and evaluation systems that improve decision quality through calibration, adjudication, monitoring, and feedback loops. - Build new operational capabilities from 0→1, then scale them: define the problem, align partners, test the model, establish metrics, and turn what works into repeatable operations. - Present crisp recommendations, tradeoffs, and operational strategy to executives and internal and external partners; represent Cyber Operations in high-stakes discussions and launch decisions. You might thrive in this role if you: - Have 8+ years of experience in cybersecurity, cyber intelligence, threat intelligence, incident response, security research, or a related field, including 4+ years of leading teams. - Built and scaled a cyber operations, cyber intelligence, or abuse-prevention capability across regions, products, or a large user base. - Designed and launched human-in-the-loop automation or evaluation systems that materially improved safety, quality, or operational scale. - Bring strong cyber judgment and can reason deeply about attacker behavior, emerging threats, abuse patterns, and ambiguous dual-use activity. - Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs—and can translate high-level strategy into execution. - Are highly analytical and can turn operational data into clear priorities, root-cause diagnoses, and measurable improvements. - Have a record of creating programs, workflows, or teams in ambiguous environments; you are a self-starter who creates structure and follows through. - Can influence across organizations, coach others, navigate disagreement, and bring people together across functions and levels. - Have exceptional executive presence and presentation skills; you can distill complex cyber risk into crisp recommendations, tradeoffs, and decisions for senior leaders. - Bring exceptional customer-service acumen: understand user and partner needs, communicate with empathy and precision, de-escalate sensitive situations, and balance safety with a high-quality experience. - Can translate complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations. - Exercise sound judgment and discretion when handling sensitive material. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation. In this role, you will: - Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps. - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Polished enterprise communication and are calm with high-stakes customers during live incident calls - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation. You’ll be responsible for: - Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps. - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Polished enterprise communication and are calm with high-stakes customers during live incident calls - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The OpenAI for Government AI Architect team partners with public sector organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with government agencies, public institutions, and partner organizations serving the government to identify where AI can advance critical missions, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, Security, Global Affairs, and specialist delivery teams to help public sector customers adopt advanced AI responsibly and effectively. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. The Account Director leads the overall account strategy and relationship, while you lead the technical strategy, customer journey, and path to production impact. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong public sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects. - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities. - Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritize use cases tied to meaningful mission and operational outcomes. - Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment. - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production. - Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector. - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans. - Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders. - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams. - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged. - Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realization. - Apply public sector and mission expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities. - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices. You might thrive in this role if you: - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success. - Have guided complex organizations from technical evaluation through production adoption and measurable impact. - Have experience working with government agencies, public institutions, or government contractors and understand how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption. - Build credibility with senior technical and government leaders while communicating equally well with hands-on engineers and program teams. - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy. - Understand modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows. - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript. - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to establish clear handoffs and ownership. - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes. - Bring meaningful expertise in a relevant public sector mission or customer segment. - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan. - Work collaboratively across disciplines and care deeply about helping public sector organizations deploy advanced AI safely and responsibly. While a security clearance is not required, candidates with an existing clearance may have additional opportunities to engage. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. About the Role We are seeking a Web Producer to own the execution and delivery of web projects across OpenAI.com http://OpenAI.com. You’ll drive work from intake through launch, translating briefs into clear production plans, coordinating cross-functional inputs, managing timelines and dependencies, and ensuring every experience is accurate, polished, and delivered on time. You’ll partner closely with Marketing, Growth, Product, Design, Communications, and Engineering to operationalize web work in a fast-moving environment. This is a hands-on production role: you’ll build pages while owning the details, quality, communication, and follow-through that make launches run smoothly. This role is based in San Francisco. The role requires a hybrid schedule, with employees in the office Monday through Wednesday. In this role, you will: - Own web projects from intake through launch, translating requests and creative briefs into structured production plans, managing timelines, dependencies, and handoffs, and proactively surfacing risks. - Build and update pages using existing components, templates, and design systems; implement content, layouts, imagery, assets, and metadata accurately across single-page updates and multi-page launches. - Partner with Marketing, Growth, Product, Design, Communications, content, SEO, Legal, and Engineering teams to clarify requirements, coordinate inputs and approvals, and ensure the finished experience reflects its intended design. - Lead pre-launch quality assurance across content, layout, links, assets, responsive behavior, accessibility, SEO, performance, and brand consistency; identify and resolve issues before launch. - Manage multiple parallel requests while communicating project status, blockers, decisions, and tradeoffs clearly; balance speed with a high bar for quality, accuracy, and reliable delivery. - Coordinate post-launch fixes and follow-ups, document launch details, and improve repeatable production workflows to reduce rework, prevent last-minute surprises, and deliver consistently polished web experiences. You might thrive in this role if you have: - Experience producing and shipping web or digital projects in a marketing or product environment, including site updates, campaigns, or larger launches. - Hands-on experience within a CMS, including building and updating pages with reusable components, templates, and established publishing workflows. - Strong project management and organizational skills, with exceptional attention to detail and the ability to manage multiple priorities, timelines, dependencies, and handoffs. - An ability to turn ambiguous requests and creative briefs into concrete execution plans, clarify requirements, identify practical solutions, and keep cross-functional work moving. - Familiarity with design systems, responsive web experiences, quality assurance, SEO fundamentals, accessibility, brand standards, and web performance. - Clear, proactive communication and a collaborative working style, with the ability to build trust across disciplines, operate independently, and adapt quickly in a fast-moving environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of AI. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with product, engineering, developer relations, comms, and sales teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role We’re looking for a Startup Content Marketing Manager who loves technology and wants to work closely with the founders building new products and companies with OpenAI. At OpenAI, you’ll work inside the company building the models and directly with founders turning those capabilities into new products and companies. You’ll try what they’re building and dig into the ideas, technical choices, and lessons behind their work. You’ll turn those discoveries into founder stories, practical guides, demos, and campaigns that help other builders see what’s possible and imagine what they could create next. This is a high-agency, hands-on individual-contributor role. You’ll own campaigns from the first founder conversation through publication and results. You’ll work with startup customers, ecosystem partners, and colleagues across OpenAI, with room to follow a promising idea, try an unexpected format, and make something founders genuinely want to read, watch, and share. In this role, you will: - Build relationships with founders and technical teams, get hands-on with their products, and uncover stories and practical lessons other builders can apply to their own work. - Own defined startup content campaigns from the first idea and creative brief through production, distribution, and measurement. - Support co-marketing programs with startup customers and ecosystem partners, helping turn their work into stories that are valuable to both the featured company and the wider founder community. - Write, create, and coordinate founder profiles, customer stories, practical guides, demos, and other content across social, email, events, partner channels, and founder communities. - Partner with field and events teams to capture compelling ideas, conversations, and product moments, then turn them into content that reaches well beyond the room. - Work with startup GTM, customer marketing, product marketing, social, and communications to make each story accurate, distinctive, and useful to its intended audience. - Build clear briefs, editorial calendars, and repeatable workflows that help good ideas move quickly from discovery to publication. - Define success, track performance, and use audience feedback and data to improve the stories, formats, and channels you pursue next. You might thrive in this role if you: - Have 4+ years of experience in B2B, content, customer, or integrated marketing. - Have worked with startup, founder, builder, or developer audiences and understand what earns their attention and trust. - Can point to content campaigns or co-marketing programs you helped bring to life, explain your contribution, and show what you learned from the results. - Take ownership of a defined project, make sound decisions with incomplete information, and keep work moving through ambiguity. - Proactively identify and resolve blockers, flag risks early, and know when to ask for a decision, more context, or cross-functional support. - Build strong relationships with founders, customers, and colleagues, and can bring people with different priorities together around a clear plan. - Love the craft of storytelling. You ask good questions, notice the revealing detail, and can explain a technical idea clearly without losing what makes it interesting or accurate. - Are deeply curious about technology and AI. You enjoy trying new products, understanding how they work, and talking with the people building them. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. In this role, you will: - Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. - Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. - Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. - Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. - Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance. - Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions. - Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities. - Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally. - Help train internal sales and success teams on technical capabilities, integrations, and evolving product features. You will thrive in this role if you: - Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role. - Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations. - Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses. - Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders. - Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets. - Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch. - Demonstrate strong ownership, bias for action, and customer empathy. - Care deeply about responsible platform growth, user trust, and long-term partner success. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team ensures that our customers’ experience is nothing short of exceptional. We resolve complex issues, provide guidance, and support customers in maximizing value with our products. Within User Operations, Ads Safety Operations helps OpenAI grow advertising in a way that is safe, trusted, and sustainable for advertisers, users and the business. The Ads Safety Support team sits within Ads Safety Operations and owns the advertiser-facing support journey: helping advertisers navigate ads products, policies, reviews, and enforcement decisions while turning frontline insights into better guidance, tooling, and product experiences. About the Role We’re looking for a Senior Advertiser Support Specialist to help build and scale advertiser support within Ads Safety Operations. You’ll work directly with advertisers through support tickets, escalations, owning high-impact questions related to ads policies, review outcomes, product behavior, and operational processes. Many cases will be novel or ambiguous, and you’ll be expected to investigate carefully, communicate clearly, and drive them to resolution in a fast-moving product environment. As OpenAI’s advertising ecosystem grows, your work will help advertisers operate successfully at scale while serving as a critical bridge between frontline support and the teams responsible for product quality, policy integrity, and platform safety. Beyond resolving individual cases, you’ll help define what world-class support looks like in an AI-native environment. You’ll turn support interactions into operational intelligence, identifying recurring friction, gaps in guidance, and emerging issues to improve support at scale, and protect the quality and safety of OpenAI’s ad ecosystem. You’ll partner closely with Engineering, Product, Policy, Legal and Go To Market partners to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. In this role, you will: - Own advertiser cases from initial intake through resolution, including complex or sensitive Ads Trust & Safety escalations; investigate whether issues stem from policy, review operations, product behavior, tooling, or another dependency, then communicate clear next steps and follow through. - Develop deep expertise across advertiser workflows, ads policies, enforcement processes, review systems, and support tooling. - Build a detailed view of advertiser friction by combining ticket themes, escalation patterns, quality findings, and service metrics to prioritize improvements and identify emerging experience or safety gaps. - Turn frontline learnings into clearer help content, stronger playbooks, better routing and escalation criteria, improved knowledge management and quality standards, and self-service opportunities. - Partner with Product, Policy, Engineering, Legal, Data Science, and Go To Market teams to resolve recurring issues, surface advertiser feedback, and scale durable solutions. - Drive operational excellence through AI-assisted workflows and automation that reduce manual effort, improve team efficiency, and elevate support quality. - Support readiness for new ads formats, features, and markets by anticipating advertiser questions and identifying support risks early. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you: - Have 6+ years of experience in customer support, user operations, ads operations, Trust & Safety, risk operations, escalations, or a related field, including ownership of high-impact customer or advertiser cases. - Bring strong investigative judgment and can translate ambiguous signals into policy support, operational gaps, product defects, and expected behavior - Can synthesize data trends, feedback, QA findings, and service metrics into clear priorities and system improvement while maintaining strong judgment and safeguards - Have improved support processes, knowledge bases, escalation workflows, routing systems, or quality programs. - Are comfortable using AI and emerging technologies (i.e. Codex, ChatGPT, OpenAI API, etc.) and/or code (e.g. Python) to automate repetitive tasks and integrating tools - Build trust with cross-functional partners, communicate clearly and empathetically with advertisers and internal teams, and drive action without formal authority. - Thrive in ambiguity, learn quickly, manage competing priorities, and bring a humble, service-oriented mindset. - Bonus: Understand advertiser workflows, ads ecosystems, policy enforcement, account reviews, or ads safety operations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role As a Product Marketing Manager for Partner Marketing on the Hardware team, you will help shape the partnership strategy for a new product ecosystem and bring that ecosystem to market with the right partners, programs, and commercial motions. This role calls for a strategic, relationship-oriented marketer who can identify high-potential partners, understand their priorities, and turn shared opportunities into durable, high-impact go-to-market plans. You will work closely with Product, Design, Engineering, Integrated Marketing, Sales, Comms, Finance, Legal, and partner-facing teams to define how first-, second-, and third-party partners participate in our hardware ecosystem. You will lead the marketing and commercial aspects of partnerships, support joint launches, and ensure partner needs are understood internally while OpenAI’s product, brand, and customer experience standards are represented externally. This role reports into the VP of Product Marketing, Hardware, and offers a unique opportunity to build the partner marketing foundation for a new category of AI-powered devices. In this role, you will: - Help craft and implement the partnership strategy for OpenAI’s hardware product ecosystem. - Identify, prioritize, and evaluate potential partners for participation in first-, second-, and third-party partner programs. - Build and maintain strong relationships with partners, serving as a trusted counterpart through launches, growth moments, ambiguity, and challenges. - Understand partner stakeholders, business models, priorities, and constraints, and advocate for those perspectives internally. - Lead the commercial marketing aspects of partnerships, including positioning, launch strategy, sales enablement, distribution, and joint marketing plans. - Manage partner execution for joint product launches, campaigns, events, and other go-to-market efforts. - Partner cross-functionally with Product, Design, Engineering, Legal, Finance, Sales, Comms, and Integrated Marketing to align partner strategy with product and business goals. - Develop partner narratives, messaging, and materials that clearly communicate the value of OpenAI’s hardware products and ecosystem. - Monitor partner performance, market feedback, and customer signals to improve future programs and deepen partner impact. You might thrive in this role if you: - Have 10+ years of experience in product marketing, partner marketing, business development marketing, ecosystem marketing, or related go-to-market roles. - Have experience building or scaling partner programs, ideally in consumer hardware, platforms, devices, developer ecosystems, or emerging technology categories. - Are highly relationship-oriented and can build trust with external partners while navigating complex internal priorities. - Can translate partner needs, customer insights, and product strategy into clear positioning, launch plans, and commercial programs. - Have led successful cross-functional launches or campaigns with multiple internal teams and external partners. - Bring strong business judgment across marketing, sales, distribution, and commercial partnership models. - Are an excellent communicator and storyteller, with the ability to influence senior stakeholders internally and externally. - Are comfortable operating in a fast-moving, ambiguous environment where the strategy, product, and ecosystem are being built in parallel. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable responsible enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work cross-functionally across Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, Operations, and Customer Success to translate strategic partnerships into measurable outcomes for customers. Global consulting and advisory partners are essential to helping enterprises move from AI strategy to production deployment. PwC brings global reach, deep industry and functional expertise, technology and transformation capabilities, and longstanding relationships with complex and regulated enterprises. This role will lead OpenAI’s global partnership with PwC and create the strategy, operating model, and field motions needed to turn that relationship into repeatable customer and commercial impact. This role is based in San Francisco, New York City, or Seattle. We use a hybrid work model of three days in the office per week. About the Role We are hiring a Partner Director, PwC to serve as the single accountable owner of OpenAI’s strategic relationship with PwC globally. You will define the partnership thesis and joint business plan, build executive alignment, activate PwC’s industry, advisory, technology, sales, and delivery organizations, and develop repeatable go-to-market motions that accelerate enterprise AI adoption. This is a strategic and hands-on leadership role. You will move fluidly between senior executive engagement, joint account and opportunity strategy, solution and delivery alignment, field enablement, governance, and day-to-day execution. Success requires a strong understanding of how a large, matrixed professional-services organization operates, commercial discipline, technical fluency, and the ability to align teams without relying on formal authority. The ideal candidate has led a high-impact global alliance with PwC, built measurable pipeline and customer outcomes through partnerships, and knows how to convert company-level strategy into productive field behavior and successful deployments. In this role, you will: - Own the global PwC relationship, including alliance strategy, executive alignment, joint planning, pipeline growth, customer outcomes, delivery quality, and long-term expansion. - Develop and execute a joint business plan with clear priorities, investments, decision rights, milestones, and measures of success. - Build trusted relationships across PwC’s global and regional leadership, industry and functional practices, alliance teams, client partners, sales organizations, architects, and delivery leaders. - Translate executive commitments into repeatable field motions spanning account mapping, opportunity qualification, co-selling, solution development, technical engagement, delivery handoffs, and escalation. - Shape joint propositions and transformation plays that combine OpenAI products and capabilities with PwC’s industry, advisory, technology, data, security, risk, governance, and delivery strengths. - Lead joint account planning and strategic customer pursuits with PwC and OpenAI field teams, with particular focus on complex and regulated enterprises. - Create a clear engagement model for OpenAI sellers and technical teams, including when to involve PwC, how opportunities are qualified, who owns each step, and how channel conflict is resolved. - Partner with Product, Engineering, Solutions, Security, Legal, Finance, and Commercial teams to support complex customer engagements and remove technical, contractual, compliance, and operational blockers. - Build PwC capability through executive sponsorship, field enablement, technical readiness, reusable solution patterns, and disciplined delivery handoffs. - Establish governance across executive business reviews, pipeline inspection, forecasting, milestone tracking, performance reporting, and escalation management. - Set and monitor partnership KPIs, including qualified pipeline, conversion, production adoption, customer value, partner readiness, delivery quality, and return on OpenAI investment. - Allocate scarce OpenAI resources toward opportunities with the greatest strategic value, commercial potential, customer impact, delivery readiness, and repeatability. - Represent OpenAI in senior partner, customer, and industry engagements with clarity, sound judgment, and strong executive presence. - Build the operating model and team capacity required to scale the PwC alliance over time. You might thrive in this role if you have: - Significant experience leading strategic alliances, GSI or advisory partnerships, ecosystem sales, business development, or enterprise go-to-market programs in AI, cloud, data, SaaS, or enterprise technology. - Direct experience working with PwC and deep familiarity with its organizational model, incentives, decision-making networks, partner economics, industry and functional practices, and enterprise delivery motions. - A proven record of owning a global, multi-year partnership with measurable pipeline, revenue, adoption, deployment, or customer outcomes. - Experience designing and scaling joint operating models across large, matrixed organizations, including governance, account planning, incentives, staffing, delivery handoffs, and escalation. - Demonstrated success shaping and advancing complex C-suite enterprise transformation opportunities from strategy through production deployment. - Strong executive presence and the ability to build credibility with senior PwC and customer leaders while remaining close to operating details. - Commercial judgment and experience prioritizing investments, qualifying opportunities, managing forecasts, and making clear tradeoffs. - Technical fluency across enterprise AI, cloud environments, data platforms, security, governance, risk, and modern application architectures. - Strong cross-functional leadership and the ability to align Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, and Operations without direct authority. - Experience building partner enablement, joint solutions, industry plays, and scalable field engagement models. - Comfort operating in ambiguity and creating structure, accountability, and momentum in a rapidly evolving market. - Excellent written and verbal communication, negotiation, and executive presentation skills. - A builder mindset, high ownership, low ego, and a consistent focus on customer value and responsible AI adoption. What success looks like: - OpenAI and PwC have a clear global alliance thesis, differentiated joint value proposition, executive governance model, and measurable business plan. - PwC and OpenAI field teams know when and how to engage one another, and qualified opportunities progress through a consistent co-sell and delivery motion. - The partnership produces strategically aligned pipeline and converts priority opportunities into secure, successful production deployments with demonstrable customer value. - Joint solution patterns and industry plays become repeatable rather than remaining bespoke. - OpenAI resources are allocated transparently toward the highest-impact opportunities. - PwC teams demonstrate growing readiness and accountability across selling, architecture, implementation, and customer success. - The alliance earns sustained executive sponsorship and delivers measurable year-over-year growth. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. ABOUT THE ROLE We’re looking for a senior communications leader to shape how OpenAI communicates about cybersecurity. This person will define the global narrative, lead communications for major product, research, and business milestones, and build sustained programs that explain how OpenAI is helping advance cyber defense while managing the risks created by increasingly capable models. The role will connect OpenAI’s work across cybersecurity products and capabilities, responsible deployment, threat intelligence, enterprise security, research, and public policy. You will work closely with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing to anticipate opportunities and risks, develop coordinated communications, and build trust with security practitioners, customers, policymakers, and the public. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through major launches, technical disclosures, and fast-moving issues. This role reports to the Head of Communications, Business and is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance. IN THIS ROLE, YOU WILL: - Define and lead communications strategy for OpenAI’s cybersecurity work, from global narrative development through launches, research, threat reporting, and sustained storytelling. - Build a clear, differentiated story about how OpenAI can strengthen cyber defense while developing and deploying advanced capabilities responsibly. - Lead communications for major cybersecurity products, model capabilities, research, partnerships, policy initiatives, and company milestones. - Partner closely with the Product and Research Communications team, along with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing, to deliver coordinated communications across earned, owned, executive, and social channels. - Own media engagement and build trusted relationships with leading cybersecurity, technology, national-security, policy, and business press. - Advise senior leadership on positioning, messaging, launch strategy, reputation, and communications for high-visibility or fast-moving security issues. - Translate complex technical, security, product, and policy decisions into clear and credible communications, while establishing messaging systems and operating rhythms that keep teams aligned. YOU MIGHT THRIVE IN THIS ROLE, IF YOU HAVE: - 12+ years of communications experience, with deep experience in cybersecurity, security technology, threat intelligence, national security, infrastructure, or another highly technical field. - Strong press instincts and relationships, with a track record of shaping narratives and landing meaningful coverage with cybersecurity, technology, policy, or business media. - Enough technical fluency to work credibly with security researchers, engineers, threat analysts, product leaders, and technical journalists. - Experience communicating consequential products, research, threat findings, vulnerabilities, incidents, or policy issues in high-scrutiny environments. - Exceptional judgment about accuracy, transparency, confidentiality, and the risks created by imprecise language. - Skill advising senior executives and technical leaders through high-visibility moments with calm and clarity. - The ability to move fluidly between setting the strategy and executing the details, while aligning diverse stakeholders behind a coherent story. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Role OpenAI’s Applications organization spans rapidly growing Consumer, Enterprise, Developer, and Hardware businesses. As we scale across EMEA, APAC, and LATAM, we’re building the financial and operating model that will help our regional teams make faster, better decisions. We are hiring a senior Strategic Finance partner to help shape that work. You’ll serve as a trusted advisor to regional GMs, connecting market strategy with business performance and guiding where and how we invest. By bringing together insights across growth, revenue, OpEx, headcount, and marketing effectiveness, you’ll help leaders understand market health, set priorities, and drive measurable outcomes. You’ll create the frameworks, operating rhythms, and decision processes needed to scale our international business, while contributing to broader Strategic Finance priorities across Marketing. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Periodic international travel is expected. In this role, you will: - Own an integrated view of OpenAI’s international performance—spanning countries, regions, and Consumer, Enterprise/API, and Developer businesses—to guide growth, resource allocation, and investment decisions. - Partner with regional GMs and functional leaders to shape country strategies spanning Product, Sales, Growth and Brand Marketing, Partnerships, Communications, and Policy. - Lead regional financial planning and forecasting, tracking budgets, headcount, capacity, investments, and risks against the company plan. - Build and operationalize investment frameworks across markets, channels, and programs, evaluating expected returns, opportunity costs, and tradeoffs to recommend what to fund and when. - Create regional and country scorecards and lead regular business reviews that track key metrics, surface risks, drive decisions, and ensure follow-through. - Design decision rights and escalation paths across a cross-functional, matrixed organization so regional leaders can move quickly and major cross-market decisions receive appropriate review. - Partner with Marketing, Growth, and Data Science to strengthen acquisition and retention measurement and translate results into executive-ready recommendations. - Build scalable, AI-enabled workflows that improve reporting, forecasting, and investment evaluation across regions. You might thrive in this role if you have: - 10+ years of progressive experience across Strategic Finance, investment banking, consulting, private equity, or related operating roles. - 2+ years of Strategic Finance experience at a high-growth technology company, including meaningful partnership with international, Marketing, Growth, or GTM teams. - Exceptional financial modeling and analytical skills, with experience managing complex budgets and translating market economics, investment tradeoffs, and performance data into decisions. - A track record of serving as a trusted thought partner to executives and cross-functional leaders. - Fluency across Consumer and B2B business models, international market dynamics, and Growth, Brand, or go-to-market investment. - Experience designing planning processes, operating cadences, scorecards, or investment frameworks that create clear ownership and produce measurable business outcomes. - High agency, sound judgment, and comfort building structure in ambiguous, fast-moving environments. - Enthusiasm for AI and experience partnering with Data Science; SQL familiarity is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Role We’re seeking a Contract Recruiting Coordinator to join our team, focusing on supporting the logistics and coordination of the recruiting efforts for OpenAI. In this role, you will: - Act as point of contact for candidates; coordinating, scheduling, and managing interviews as well as travel and accommodation arrangements when needed. Making sure everyone is in the right place at the right time. - Use Ashby (our ATS) and relevant recruiting tools to stay organized and help keep our busy team on track. - Work with our team to support OpenAI’s recruiting team. This will include supporting multiple functions, cross-training, hosting and scheduling support and completing assigned tasks. - Handle high-volume global scheduling of interviews: phone screens, video conferencing, presentations and onsite interviews. - Communicate updates to candidates regarding their applicant/interview status as needed. - Develop strong candidate and stakeholder relationships (Hiring Managers, Recruiting, etc.) and maintaining effective communication channels. You might thrive in this role if you: - Have 2+ years of experience in a fast paced recruiting coordinator position. - Are passionate about candidate experience: we see our candidates as our guests, and we are their hosts. It is the coordinator's job to ensure a smooth experience. - Are detail-oriented, highly organized, and able to multitask. - An excellent communicator, both written and verbal. With an appropriate blend of professionalism and friendliness. - Are self-directed with a high sense of urgency while maintaining a meticulous attention to detail. - Anticipate possible issues before they arise and effectively problem-solves in advance. This includes independently making quick, educated decisions. - Have ability to maintain a high degree of professionalism and a calm demeanor. - Are willing to take initiative and have the confidence to keep interviews running on time and hold stakeholders accountable in order to maintain a positive candidate experience. Additional details: - This is a temporary contract assignment supporting OpenAI. - The role will be employed and paid through our third-party staffing agency. - This role can be based in one of our offices: San Francisco, CA, New York, NY, or Seattle, WA. Our offices follow a hybrid work model: three days in the office each week, with the option to work from home on Thursdays and Fridays. Our open-plan spaces feature height-adjustable desks, conference rooms, phone booths, well-stocked kitchens with snacks and drinks, and more. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The Astral team builds high-performance developer tools to power the future of programming, at OpenAI and beyond, including Ruff, uv, and ty. The Astral toolchain sees hundreds of millions of installs per month and powers hundreds of millions of package downloads per day for the Python ecosystem. As a team, we are building on those foundations to continue solving impactful tooling problems as programming evolves. About the Role We are looking for an experienced software engineer to build next-generation programming language tooling. If you like writing high-performance Rust, it could be a good fit; if you like thinking about the future of programming, it could also be a good fit. Strong candidates tend to have deep experience with Rust, Python, open source, compilers, or developer tools — but few candidates are deep in all of these areas, and we've hired candidates without prior Rust or Python experience. In this role, you will: - Design and implement features in Astral’s existing open source projects (Ruff, uv, ty, and python-build-standalone, and more). - Support Astral’s open source projects as a maintainer, triaging user issues, reviewing pull requests, and participating in community discussions. - Evolve the Astral toolchain to accelerate development velocity at OpenAI. - Build entirely new tools, in entirely different programming ecosystems, to power the future of agentic software development. Your background might look something like: - 5+ years of professional engineering experience, excluding internships, in relevant engineering roles. - High agency and comfort operating in a fast-moving environment, with strong ownership of security, reliability, and operational excellence. - Strong developer empathy and communication skills, including experience maintaining open source projects. - Exceptional systems engineering fundamentals and a track record of leading complex projects from ambiguous problem statements through to user impact. - Proficiency in one or more system programming languages (like Rust). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our AI Product Counsel team, you will lead legal compliance initiatives for global online safety, platform, and AI regulations, including the UK Online Safety Act, EU Digital Services Act, EU AI Act, and similar emerging frameworks. You will partner closely with Product, Policy, Safety, Engineering, Security, Operations, and other teams to translate complex regulatory requirements into scalable, practical compliance solutions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Serve as the primary legal expert on the Online Safety Act, Digital Services Act, EU AI Act, and related global AI, platform, and online safety regulations. - Lead the design and implementation of scalable compliance programs, governance frameworks, controls, and operating processes. - Partner with Product, Engineering, Safety, Policy, Operations, and Security teams to translate regulatory obligations into practical product and operational requirements. - Monitor emerging regulations and enforcement trends, anticipate their impact, and help shape OpenAI’s compliance strategy. - Develop repeatable processes, playbooks, escalation paths, and decision frameworks that enable teams to move quickly while managing risk responsibly. - Support engagement with regulators, external counsel, industry groups, and other stakeholders as needed. You’ll thrive in this role if you: - Have 10+ years of experience with a mix of in-house or technology-focused law firm roles. - Have deep expertise in the UK Online Safety Act, EU Digital Services Act, EU AI Act, and similar global regulatory frameworks. - Have experience building or leading scalable legal compliance programs in a fast-moving technology environment. - Can translate complex legal requirements into practical product, technical, and operational guidance. - Build cross-functional relationships and communication styles that resonate with teams to balance risk-taking with responsible development. - Demonstrate strong ownership, sound judgment, and comfort operating in ambiguous and rapidly evolving regulatory environments. - Have a JD and license or qualification to practice in CA. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Achieving this goal requires more than cutting-edge research—it demands deep, ongoing engagement with the policymakers, communities, institutions, and partners shaping the future of AI. The Global Affairs team leads this engagement. We cultivate authentic, collaborative relationships with public officials, regulators, civil society, community stakeholders, and the broader AI policymaking community to ensure diverse perspectives inform our work. By bringing external insights into OpenAI and sharing our learnings transparently, we help advance thoughtful regulation, responsible industry standards, and governance frameworks that promote the safe and beneficial development of AI technologies. In close partnership with our research, product, and policy colleagues, the LATAM Public Policy team leads our Global Affairs engagement across all of Latin America — working across countries to anticipate emerging issues, craft forward-looking strategies, and champion policies that align technological progress with human values. Our mission is to help shape the global conversation on AI and ensure that the benefits of this transformative technology reach people everywhere. Examples of priority markets in the region include Brazil, Argentina, Colombia and Chile. About the Role OpenAI is seeking a strategic, entrepreneurial, and highly capable leader to serve as our South America Lead. In this role, you will build and execute OpenAI’s public policy and strategic engagement efforts across South America—during a period of exceptional momentum for AI governance, innovation, and infrastructure development. Reporting to the Head of LatAm Public Policy, you will lead OpenAI’s work with the governments in South America, regulators, academic institutions, industry partners, civil society, and the broader South American innovation ecosystem. You will anticipate and shape political, policy and regulatory trends, support public-sector and enterprise adoption of AI technologies, and identify opportunities for strategic partnerships across the region. This role will involve: Strategy & leadership: - Develop and implement OpenAI’s Public Policy strategy in South America, aligning global priorities with political, policy, and partnership opportunities at the regional level. Stakeholder & political engagement: - Cultivate direct relationships with federal, state and city-level policymakers, regulators, ministerial officials, and civil society leaders. - Anticipate and shape legislative, regulatory, and political developments related to AI and any other matters relevant to OpenAI such as innovation, safety, infrastructure, and economic development. Partnerships & ecosystem building: - Identify and develop partnerships across finance, academia, agriculture, industry and the health sector to enable responsible AI deployment. - Support enterprise and public-sector adoption of AI tools, collaborating closely with OpenAI’s commercial and technical teams. Implementation & execution: - Translate strategy into implementation plans with clear timelines, partner engagement plans, goals, and deliverables. - Produce insights, memos, activity updates, and recommendations for internal and executive audiences. - Organize and lead meetings, events, roundtables, and official engagements across Brazil, Argentina, Colombia, Chile, and other countries. Cross-functional collaboration: - Work closely with research, engineering, product, legal, communications, and partnerships teams to align policy strategies with technical roadmaps and company priorities. - Ensure South American perspectives inform OpenAI’s global work on safety, governance, and deployment. You’ll thrive in this role if you: - Are a seasoned operator at the intersection of public policy, technology, and government relations, comfortable navigating complex, rapidly evolving environments. - Are a relationship-builder who earns trust with senior leaders in government, academia, and industry. - Enjoy working in a high-energy, start-up-style environment and are willing to roll up your sleeves—operating with humility, good judgment, and optimism. - Thrive both independently and as part of a collaborative, high-performing, peer-led team. - Are a compelling communicator who can translate complex technical and policy concepts into clear, persuasive narratives for diverse audiences. - Are energized by cross-functional work and can bring technical, legal, commercial, and operational teams together around shared goals. We’re looking for a blend of: - 15+ years of experience in public policy, government relations, technology policy, economic development, or a related field. - Demonstrated success engaging federal governments across multiple jurisdictions. - Proven ability to shape legislation or regulation, lead high-stakes policy campaigns, or build strategic partnerships across public and private sectors. - Experience advising senior executives on political, regulatory, and public-affairs risks and opportunities. - Deep knowledge of South America’s political, regulatory, and economic ecosystem—including AI-related issues such as copyright, safety, privacy, innovation, competition, and infrastructure. - Outstanding communication, negotiation, and interpersonal skills with a track record of influencing senior stakeholders. - Experience working cross-functionally across legal, research, communications, commercial, and policy teams. - Strong strategic judgment, integrity, situational awareness, and political instincts. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team We’re hiring Software Engineers to join our broader Infrastructure organization, which supports multiple high-impact teams. Depending on your interests and experience, you could work on one of several focus areas—including Core Distributed Systems, Reliability Engineering, Observability, Developer Productivity or Cloud Infrastructure. About the Role All teams are deeply collaborative, work on mission-critical services, and are responsible for building distributed, scalable infrastructure to bring OpenAI’s technology to the world through products like ChatGPT and the OpenAI API. You’ll work closely with stakeholders to understand infrastructure, data and compute needs, setting the technical strategy that supports cutting-edge research and product development. This is a critical role for someone who is passionate about solving complex engineering problems at scale, ensuring their performance, scalability and reliability Team Focus Areas - Distributed Systems: Owning and building important, highly scalable, available, performant, and reliable distributed systems (and their building blocks) to power the entire stack at OpenAI - Systems Engineering: Work across layers of the stack—debugging system bottlenecks, evolving core infrastructure, and solving novel problems in performance and scalability. - Reliability Engineering: Build scalable, fault-tolerant systems and lead efforts around service health, incident response, and resilience. - Observability: Design and maintain observability tooling (metrics, logs, tracing) to give teams visibility into production systems at scale. - Developer Productivity: Create tools, environments, and workflows that help engineers ship high-quality software faster and more safely. - Cloud Infrastructure: Own the cloud-native infrastructure (compute, networking, storage) that underpins all services and research workloads. - Databases: Building high performance, distributed database systems that power all of OpenAI's product stack. In this role you will: - Design, build, and maintain reliable and performant systems used across engineering. Work with your team to define technical strategy, architecture, and long-term goals. - Collaborate with other engineers, product managers, and researchers to build infrastructure that meets evolving needs. - Improve internal tooling, automation, and developer experience. - Contribute to incident response, postmortems, and the development of best practices around system reliability and scalability. You might thrive in this role if you: - Strong software engineering skills with experience in Python, Go, C++, Rust, or similar languages. - Experience designing, operating, or scaling distributed systems or developer infrastructure. - Comfort working in Linux environments, and with tools like Kubernetes, Terraform, CI/CD pipelines, and modern observability stacks. - Ability to navigate complex systems and a willingness to dig deep when debugging tricky issues. - Excellent communication and collaboration skills, especially in cross-functional settings. Qualifications: - 4+ years of relevant industry experience, with 2+ years leading large scale, complex projects or teams as an engineer or tech lead - A passion for distributed systems at scale with a focus on reliability, scalability, security, and continuous improvement. - Excellent communication skills, with ability to build consensus among stakeholders both internally and externally. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s User Operations team ensures that our customers' experience is nothing short of exceptional. We resolve complex issues, provide guidance, and support customers in maximizing value with our products. Within User Operations, Ads Safety Operations helps OpenAI grow advertising in a way that is safe, trusted, and sustainable for advertisers, users and the business. The Ads Safety Support team sits within Ads Safety Operations and owns the advertiser-facing support journey: helping advertisers navigate ads products, policies, reviews, and enforcement decisions while turning frontline insights into better guidance, tooling, and product experiences. About the Role We’re looking for a Senior Advertiser Support Specialist to help build and scale advertiser support within Ads Safety Operations. You’ll work directly with advertisers through support tickets, escalations, owning high-impact questions related to ads policies, review outcomes, product behavior, and operational processes. Many cases will be novel or ambiguous, and you’ll be expected to investigate carefully, communicate clearly, and drive them to resolution in a fast-moving product environment. As OpenAI’s advertising ecosystem grows, your work will help advertisers operate successfully at scale while serving as a critical bridge between frontline support and the teams responsible for product quality, policy integrity, and platform safety. Beyond resolving individual cases, you’ll help define what world-class support looks like in an AI-native environment. You’ll turn support interactions into operational intelligence, identifying recurring friction, gaps in guidance, and emerging issues to improve support at scale, and protect the quality and safety of OpenAI’s ad ecosystem. You’ll partner closely with Engineering, Product, Policy, Legal and Go To Market partners to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. In this role, you will: - Own advertiser cases from initial intake through resolution, including complex or sensitive Ads Trust & Safety escalations; investigate whether issues stem from policy, review operations, product behavior, tooling, or another dependency, then communicate clear next steps and follow through. - Develop deep expertise across advertiser workflows, ads policies, enforcement processes, review systems, and support tooling. - Build a detailed view of advertiser friction by combining ticket themes, escalation patterns, quality findings, and service metrics to prioritize improvements and identify emerging experience or safety gaps. - Turn frontline learnings into clearer help content, stronger playbooks, better routing and escalation criteria, improved knowledge management and quality standards, and self-service opportunities. - Partner with Product, Policy, Engineering, Legal, Data Science, and Go To Market teams to resolve recurring issues, surface advertiser feedback, and scale durable solutions. - Drive operational excellence through AI-assisted workflows and automation that reduce manual effort, improve team efficiency, and elevate support quality. - Support readiness for new ads formats, features, and markets by anticipating advertiser questions and identifying support risks early. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you: - Have 6+ years of experience in customer support, user operations, ads operations, Trust & Safety, risk operations, escalations, or a related field, including ownership of high-impact customer or advertiser cases. - Bring strong investigative judgment and can translate ambiguous signals into policy support, operational gaps, product defects, and expected behavior - Can synthesize data trends, feedback, QA findings, and service metrics into clear priorities and system improvement while maintaining strong judgment and safeguards - Have improved support processes, knowledge bases, escalation workflows, routing systems, or quality programs. - Are comfortable using AI and emerging technologies (i.e. Codex, ChatGPT, OpenAI API, etc.) and/or code (e.g. Python) to automate repetitive tasks and integrating tools - Build trust with cross-functional partners, communicate clearly and empathetically with advertisers and internal teams, and drive action without formal authority. - Thrive in ambiguity, learn quickly, manage competing priorities, and bring a humble, service-oriented mindset. - Understand advertiser workflows, ads ecosystems, policy enforcement, account reviews, or ads safety operations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences. The Strategy & Operations function supports Business Marketing with operating models and cadences; strategic planning; portfolio, resource, and investment management; measurement and organizational learning that empower our teams to move at pace with clarity and confidence. About the Role We’re looking for a Resource Manager that will put the right work in the right place, with the right people, at the right level of effort. Creative work is where the portfolio becomes real. You will work closely with creative teams, integrated marketing, product marketing, agencies, regional teams, and leadership to ensure high-priority work has a realistic path forward. You will create clarity for teams on how to move fast, using intuitive and simple processes rather than adding complex systems or bureaucracy. This role owns the front door to business creative and integrated marketing work: intake, triage, prioritization, routing, staffing, and capacity planning across product campaigns, line-of-business motions, integrated marketing programs, launches, regional requests, and one-off asks. Because of that, this role requires a strategic thinker who applies rigor and judgment to every new idea. You will independently assess what matters most, clarify the real need behind the ask, and determine whether work should be grouped into an existing campaign, routed to another team, self-served, supported by an agency or contractor, deferred, or declined. This role may be based in San Francisco or performed remotely, subject to approved hiring locations and recruiting guidance. In this role, you will: - Own the Business Marketing portfolio system, including intake, work classification, prioritization, routing, resource assignments, capacity visibility, and decision tracking. - Evaluate incoming requests against business priorities, strategic importance, urgency, audience impact, readiness, required skills, and available capacity. - Independently recommend what should move forward, what should be grouped with related work, what should be self-served, what should be redirected, and what should be deferred or declined. - Turn fragmented asks into coherent programs by identifying patterns, shared audiences, overlapping deliverables, reusable assets, and opportunities to batch work. - Match work to the right internal team, creative discipline, agency, contractor, regional partner, or self-service path based on skills, capacity, complexity, and business impact. - Build creative solutions when resources are constrained, including sequencing, scope reduction, reuse, agency support, contractor support, self-service options, and alternative delivery paths. - Balance urgency with importance, making clear tradeoffs when every stakeholder believes their work is urgent. - Maintain a trusted view of capacity, demand, staffing gaps, bottlenecks, and upcoming portfolio risk. - Create clarity across global strategy teams, global execution teams, Business Marketing, Consumer Marketing, and shared services where ownership, budgets, or operating models overlap. - Build lightweight tools, workflows, reporting, and AI-enabled systems that improve intake quality, resource decisions, and portfolio visibility over time. - Communicate difficult decisions clearly and constructively, helping stakeholders understand the rationale, alternatives, and next steps. You might thrive in this role, if you: - Bring 7+ years of experience in creative operations, resource management, portfolio management, integrated marketing operations, agency operations, production, or consulting. - Strong understanding of how integrated marketing, creative, PMM, brand, agencies, content, web, events, and regional teams work together; preferably within a fast-paced tech environment. - Excellent business judgment and the confidence to make prioritization and resource decisions independently. - Experience managing constrained creative resources across multiple disciplines, projects, campaigns, stakeholders, and timelines. - A systems mindset: you can see patterns across work, identify duplication, create useful operating models, and improve workflows without overengineering them. - Comfort navigating highly matrixed organizations where teams, budgets, resources, and decision rights do not always align. - Strong stakeholder instincts and the ability to redirect, defer, or decline work while maintaining trust. - Data fluency and comfort using tools, dashboards, and AI-enabled workflows to improve resource planning and decision-making. - A calm, practical approach to ambiguity, competing priorities, and high-pressure environments. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute OpenAI’s joint go-to-market plan with AWS. This role will translate shared priorities into integrated programs across co-sell, marketplace, campaigns, field activations, customer proof, enablement, and executive engagement that accelerate adoption and drive measurable business impact. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and AWS stakeholders to move plans from strategy through execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who thrives in ambiguity, works through influence, and creates clarity across complex stakeholder environments. This is a hybrid role based in San Francisco, and in office three days a week. Occasional travel will be required. In this role, you will: - Create and execute the joint go-to-market plan with AWS across co-sell, marketplace, campaigns, field activations, customer proof, enablement, and executive engagement, with clear goals for adoption, pipeline, and revenue impact. - Build clear partner narratives, messaging, and positioning for OpenAI and AWS solutions, joint value propositions, and shared customer outcomes. - Launch and scale co-marketing programs across campaigns, webinars, customer stories, executive events, field activations, thought leadership, and demand generation. - Partner with Sales, Partnerships, Product Marketing, Field Marketing, and Communications to align priorities, investment, and execution. - Enable internal and AWS-facing teams with messaging frameworks, partner collateral, customer proof points, and sales enablement materials. - Coordinate cross-functional initiatives across OpenAI and AWS marketing, alliances, product, sales, and executive stakeholders. - Track program impact across pipeline, sourced or influenced revenue, adoption, engagement, and partner performance. - Help establish scalable operating mechanisms, processes, and best practices for strategic partner marketing. You might thrive in this role, if you: - Bring 10+ years of experience in partner marketing, product marketing, strategic alliances, ecosystem marketing, or enterprise go-to-market roles. - Have experience developing and executing joint go-to-market programs with a major cloud, technology, or enterprise platform partner; AWS experience is a plus. - Strong storytelling and messaging skills, with the ability to simplify complex technical concepts into compelling customer value. - Proven ability to operate cross-functionally and influence stakeholders across multiple organizations and levels. - Experience building and scaling integrated marketing programs that drive measurable business outcomes. - Strong executive presence and comfort operating in fast-moving, ambiguous environments. - Excellent program management and organizational skills, with strong attention to detail and follow-through. - Analytical mindset with experience measuring campaign and partnership performance through pipeline, adoption, engagement, or revenue metrics. - Passion for AI and excitement about shaping how businesses adopt transformative technologies. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE TEAM The Consumer Devices team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work at the intersection of custom silicon, embedded systems, operating systems, and cloud services to deliver reliable, production-ready devices at scale. ABOUT THE ROLE We are looking for an Operating Systems Engineer to build and harden the OS foundations for OpenAI products. We are especially interested in experienced, passionate, and innovative operating systems developers who thrive on building foundational platform software and solving hard problems in security, privacy, performance, power, and reliability. You will work across the OS kernel, core OS services, security and privacy primitives, performance and power, and the frameworks that connect applications and UI to the system. This role emphasizes deep debugging and systems ownership from development through production. You will collaborate closely with embedded, firmware, hardware, application, and product engineering teams. Experience with hardware bring-up is a plus, but not required. WHAT YOU WILL DO - Work on end-to-end OS capabilities spanning the OS kernel, userspace services, application frameworks, UI toolkits, and application-facing APIs. - Develop, integrate, and maintain OS components, both kernel-bound and in userspace, including scheduling, memory management, filesystems, drivers, IPC/RPC mechanisms, and security-relevant subsystems. - Build and maintain core OS services and daemons (init, service management, device discovery, networking primitives, time, logging, update hooks, crash handling, and so on). - Design and implement security and privacy mechanisms: - Secure boot and measured boot integration points (where applicable). - Mandatory access control and sandboxing. - Secrets management, secure storage, key handling, and least-privilege service design. - Privacy-preserving telemetry, data minimization, and user-consent oriented system behaviors. - Establish a performance and power discipline: - Instrumentation, profiling, and regression detection for boot time, latency, throughput, and memory. - Power measurement workflows, battery and thermal aware tuning, and energy regression prevention. - Build first-class debugging and observability for the OS: - Tracing and profiling using tools such as ftrace, perf, eBPF, BPFtrace, LTTng, systemtap, flamegraphs. - Crash triage and root cause analysis across kernel and userspace, including postmortem tooling and symbolication. - Provide stable, well-documented platform interfaces for application frameworks and UI frameworks: - Windowing/compositing primitives (e.g., Wayland), input pipelines, graphics stack integration (e.g., DRM/KMS), and UI performance. - System APIs for permissions, notifications, background execution, storage, device access, and lifecycle management. - Contribute to reliability and release readiness: - Production hardening, incident response participation, and cross-team debugging. - Test strategy across unit, integration, and hardware-in-the-loop environments; improve coverage and reduce flakiness. REQUIRED QUALIFICATIONS - Strong experience with systems programming (such as with Linux, BSD, etc), including meaningful work in the kernel (drivers, core subsystems, or platform enablement) and operating systems. - Professional proficiency in C, C++ for low-level systems development. - Experience building or maintaining core OS services and platform software (system services, daemons, init/service management, device management, logging/telemetry pipelines). - Track record of debugging complex issues across kernel/userspace boundaries using tracing, profiling, and structured root cause analysis. - Familiarity with security fundamentals in OS design: isolation boundaries, privilege separation, secure IPC, attack surface reduction, and vulnerability mitigation practices. STRONGLY PREFERRED - Production experience with Rust in systems contexts (kernel-adjacent tooling, userspace services, security-sensitive components, or performance-critical libraries). - Experience with OS security hardening: SELinux/AppArmor policy, sandboxing, seccomp, namespaces/cgroups, secure boot chains, exploit mitigations. - Experience setting up and operationalizing observability: eBPF-based tooling, perf pipelines, automated regression detection. - Performance and power optimization experience, including measurement methodology (power rails, battery instrumentation, thermal constraints) and closed-loop tuning. - Experience supporting application or UI frameworks at the OS boundary (Wayland/compositors, graphics pipeline performance, input latency, lifecycle/permission models). NICE TO HAVE - Hardware bring-up exposure (bootloader/early boot debugging, device tree/ACPI, board revisions, peripheral enablement), even if not your primary background. - Experience with OTA/update systems, partitioning strategies, rollback/health checks, and update security (signing, provenance). - Experience contributing to upstream open source projects (Linux kernel, system components) and managing long-lived downstream patches responsibly. WHAT SUCCESS LOOKS LIKE - The OS is secure by default, privacy-preserving, and designed for least privilege. - Performance and power characteristics are measurable, repeatable, and continuously improved with low regression rates. - Debugging is fast: tracing, logs, crash artifacts, and metrics make issues diagnosable in development and in the field. - Application and UI teams have stable, well-documented system interfaces that enable high-quality product experiences. WORKING STYLE - You take ownership across boundaries: kernel, services, tooling, and the interfaces that applications rely on. - You are comfortable making careful tradeoffs between security, privacy, performance, power, and developer velocity. - You communicate clearly with partner teams and can translate low-level findings into actionable changes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We’re looking for a Marketing Scientist to join OpenAI’s Ads Marketing Science function. Reporting to Marketing Science leadership, you’ll be a senior individual contributor who combines rigorous measurement expertise with strong client judgment and hands-on execution. Your mission is to help OpenAI Ads prove and improve advertisers’ media performance. You’ll work with sales, partners, and clients supporting all forms of measurement including verification, attribution, incrementality, brand, marketing mix modeling (MMM), and scalable advertiser reporting, connecting sound methodology to decisions advertisers can act on. You will partner closely with Sales on key advertising accounts and with Product, Engineering, Data Science, Partnerships, Legal, and Privacy. Initial priorities include advancing incrementality measurement, helping onboard measurement partners to privacy-forward measurement workflows and integrations, and creating reusable programs, tools, agents, skills, and workflows that let sales and clients access high-quality Marketing Science support at scale. This role is based in either San Francisco or New York, and follows a hybrid schedule (Monday-Wednesday). In this role, you will: - Partner with Sales, advertisers, and agencies to shape learning agendas, interpret results, and improve media performance. - Apply rigorous advertising measurement approaches across attribution, incrementality, marketing mix modeling, and other relevant methodologies. - Develop scalable measurement programs and guidance that improve decisions and adoption of rigorous measurement practices. - Shape advertiser-facing insights experiences that translate campaign and audience data into actionable performance recommendations. - Conduct auction optimization analyses to identify delivery, pricing, and performance opportunities that improve advertiser outcomes. - Communicate complex concepts clearly and uphold high standards for privacy, quality, transparency, and responsible interpretation. You might thrive in this role if you: - Have deep expertise (10+ years) in advertising measurement, including experimentation, incrementality testing, attribution, and econometric approaches such as MMM. - Are a hands-on senior individual contributor who works directly with large datasets using SQL, Python or R, and AI-enabled analytical workflows, without sacrificing rigor or judgment. - Are a trusted client advisor who can navigate sophisticated advertiser questions, measurement discrepancies, and executive conversations with clarity and sound judgment. - Have designed or operated lift and incrementality programs, including experiment design, power analysis, governance, diagnostics, and statistical quality standards. - Bring experience with third-party measurement providers, partner onboarding, APIs or data integrations, and translating partner needs into practical product requirements. - Have partnered effectively with Product, Engineering, and Data Science to turn measurement methodology into scalable tools, reporting, or platform capabilities. - Can translate complex statistical concepts into practical decisions for both technical and non-technical audiences. - Thrive in fast-paced, high-ambiguity environments and can influence across teams without relying on formal authority. - Care deeply about privacy-forward, trustworthy measurement that helps advertisers understand, prove, and improve media performance. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences. The Strategy & Operations function supports Business Marketing with operating models and cadences; strategic planning; portfolio, resource, and investment management; measurement and organizational learning that empower our teams to move at pace with clarity and confidence. This is a hybrid role, based in San Francisco Bay Area (preferred) or New York City three days a week. About the Role Business Marketing moves quickly, and this role sits close to the work. We’re looking for an analytical, highly collaborative Business Operations Manager who can turn a complex marketing budget into better day-to-day decisions. You will partner with marketing leaders, Strategic Finance, Procurement, Data Science, agencies, and regional teams to plan and pace spend, manage commitments, answer urgent questions, and translate investment data into clear actions. This role is not for someone who prefers back-office operations. You will be embedded in the business, understand what teams are trying to achieve, and help them move faster with confidence. You will run the operating rhythm for budget administration across a global, highly matrixed team: maintaining a trusted view of allocations, POs, contracts, actuals, forecasts, and risks; reconciling inputs across different marketing functions, regions, and shared services; and surfacing tradeoffs for leadership and Strategic Finance. You will also partner with Data Science to better connect spend to outcomes, lead useful ad hoc analysis, and build AI-enabled tools and workflows that take the friction out of budget management and make the information more timely, intuitive, and genuinely useful. In this role, you will: - Own day-to-day budget administration across allocations, forecasts, commitments, purchase requests, purchase orders, invoices, accruals, actuals, and reconciliation. - Partner with Business Marketing leadership and Strategic Finance to operationalize allocation decisions, maintain forecasts, prepare scenarios, and surface tradeoffs. - Work side-by-side with marketing leaders across campaigns, events, agencies, contractors, regions, and shared services to plan, pace, track, and manage spend. - Manage the purchasing and contract lifecycle with Procurement, Finance, Legal, agencies, contractors, and vendors, including POs, SOWs, renewals, rate cards, and commitments. - Maintain a trusted global view of spend; reconcile conflicting inputs, identify variances, duplicate costs, timing differences, and at-risk spend, and escalate material issues early. - Build models, dashboards, and ad hoc analyses that connect investments to business goals and help leaders decide what to fund, reduce, defer, challenge, or escalate. - Partner with Data Science and Analytics to improve how Business Marketing understands ROI, effectiveness, and the relationship between spend and outcomes. You might thrive in this role, if you: - Bring 4+ years of experience in business operations, strategic finance, FP&A, marketing operations, business analytics, consulting, or a related quantitative role in a fast-moving, matrixed organization; B2B business understanding preferred. - Strong hands-on experience with significant, at scale budgets, forecasts, purchase orders, commitments, accruals, invoices, and reconciliation. - Excellent analytical skills and genuine curiosity: you enjoy digging into messy data, answering ad hoc questions, and finding the business story behind the numbers. - Practical understanding of purchasing, contracts, agencies, vendors, and the operational details that keep spend moving responsibly. - Ability to communicate clearly, build trust with marketers and finance partners, and create alignment across different marketing functions, regions, and shared services without formal authority. - An AI-native builder mindset: you see a repetitive spreadsheet, approval, reconciliation, or reporting task and start thinking about how to make it simpler, faster, and more useful. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the role ChatGPT is changing quickly and so is the market around it. We are looking for a brand strategist who can set direction across a portfolio of important, rapidly changing questions about ChatGPT. We want to help people better understand what ChatGPT stands for, why people should choose it, and how it can become a more useful part of their lives. You will turn complex product, audience, and market signals into clear choices, differentiated positions, and compelling creative work. The remit spans positioning, audience understanding, product and brand storytelling, and creative strategy. Your role is to help connect those areas into a coherent view of how ChatGPT should show up over time. OpenAI has a high-agency culture, and this is an especially dynamic and proactive team. People who thrive here are extremely comfortable with change. You should get energy from the opportunity to identify the most important problems before they are fully defined, bring the right people together, and create momentum around a clear direction. You will have space to find opportunities, shape priorities, influence product and marketing decisions, and build new approaches where no playbook exists. Expect the work to be hands-on. You will work closely with creative, product, product marketing, research, design, and communications partners, setting direction while staying involved from the first idea through delivery. We are looking for someone already immersed in AI who sees this as a moment they want to help shape. In this role, you will: - Set direction for how ChatGPT is positioned in the market and shape its broader story across products, audiences, and moments. Develop differentiated positions grounded in what the product does, what people need, how the category is changing, and where the alternatives fall short. - Lead a portfolio of high-impact brand and product marketing work. Identify the questions that matter most, establish priorities across competing opportunities, and help teams make clear choices about where to focus and what to leave behind. - Use market and audience insight to influence product and marketing decisions. Connect customer needs, cultural shifts, competitive dynamics, and technical tradeoffs to clear recommendations about the product, its positioning, and how it should reach people. - Help new products land. Turn complex capabilities into strong launch ideas, demos, stories, and creative work that make their value immediately apparent. - Lean in to make work. Write the positioning and brief, build rough prototypes, shape ideas quickly, and stay close to execution. - Find opportunities we are under-serving. Identify an audience, use case, or product opening; make the case for it; define what success should look like; and bring the right partners together to move it forward. - Build frameworks that make the work better at scale. Create useful approaches to positioning, audience strategy, narrative development, and creative briefing that help teams make stronger and more consistent decisions without adding unnecessary process. - Stay close to culture. Bring a sharp understanding of how AI is interacting with creators, communities, internet behavior, emerging formats, and the wider world. Help the organization distinguish meaningful shifts from temporary noise. - Use AI throughout the work and help others learn faster. Explore new tools and capabilities, build useful workflows, test ideas quickly, and turn what you learn into practices the broader team can use. - Raise the standard of the work around you. Bring people through competing priorities, challenge assumptions constructively, mentor peers, and help senior cross-functional partners reach clear decisions and sustain momentum. You might thrive in this role if: - You are a senior brand or product strategy leader with 10+ years of experience. - You have set positioning and marketing strategy across a portfolio of products, audiences, or major initiatives—not only individual campaigns. - You have experience as a brand-side leader in the technology industry and have influenced product and business decisions through a strong understanding of customers and the market. - You are already deep into AI. You use ChatGPT or other advanced tools regularly and can show us something you made or improved with them. You experiment freely, evaluate outputs critically, and know when human judgment matters. - You have strong strategic and creative judgment. You can identify the central choice in a complicated problem, express a distinctive point of view, and recognize when the resulting work is genuinely good. - You can connect audience and market insight with product capabilities and technical tradeoffs, then use that understanding to influence senior stakeholders and long-term direction. - You are deeply connected to culture and can explain why an idea, behavior, community, or format matters without simply chasing what is trending. - You like doing the work yourself. You can write, prototype, give useful creative direction, and stay involved through execution. You do not need a title or a large team to have an impact. - You have independently led multiple complex, cross-functional workstreams and can point to consequential decisions, disagreements you resolved, and meaningful work you helped get over the line. - You build frameworks and ways of working that improve the quality and consistency of the work beyond your own projects. - You raise the strategic bar for others through clear thinking, direct feedback, mentorship, and high standards. - You work well in ambiguity. You notice gaps, define the right problems, make sound decisions with incomplete information, and change direction without losing momentum. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - seek to further regulation, industry standards, and safe and beneficial development of AI tools. About the Role As a US Congressional Lead on the Global Affairs team, you will help develop strategies and advance OpenAI’s engagement with the U.S. Congress, including developing and managing relationships with House and Senate lawmakers and staff. You will support OpenAI’s U.S. Global Affairs team in meetings, briefings, hearings and other engagements with Congress. You will also facilitate collaboration with civil society and industry partners relevant to Congressional engagement and in alignment with OpenAI’s mission. OpenAI releases industry-leading research and tools. You will face new challenges as the impact of cutting edge generative AI technologies continues to be explored and as the needs of the organization evolve. Day-to-day work may encompass anything from helping to shape strategic initiatives and policy documents to preparing our leaders for engagements with government officials or representing OpenAI in private and public forums. We are looking for a self-directed and creative individual with Capitol Hill experience, experience managing private sector and civil society relationships, plus an understanding of AI-related legislative and regulatory issues and processes. This role is based in Washington, DC and may require frequent travel to participate in meetings and events with key stakeholders. We offer relocation assistance to new employees. You should thrive in this role if you: - Are well versed in the issues around emerging AI technologies, especially in the U.S. Congressional context. - Are an enthusiastic and effective coalition builder who thrives as a member of a high performing, peer-led global team. - Are highly organized, and are used to working as an accountable individual contributor as well as a team player. - Are passionate about the promise of technology and the future of artificial intelligence but thoughtful about its potential risks. We're looking for a blend of: - Demonstrated experience (8+ years) and credibility in working with Republicans in the U.S. federal government, particularly the legislative branch. - Demonstrated knowledge and understanding of the U.S. government, institutions, and processes, and the key policy issues and debates related to AI. - Extensive experience in technology policy, with experience working with the Commerce, Judiciary, and/or Appropriations Committees. - Track record of effectively working with cross-functional teams, especially communications, policy and legal teams, and aligning a diverse range of internal and external partners - Sound judgment and outstanding personal integrity - Ability to execute in fast and flexible environments through rapid cycles of analysis, decision, and action - Excellent communication, presentation, and interpersonal skills, with the ability to convey complex technical and policy concepts to diverse audiences - Strong strategic thinking, problem-solving, and project management skills - Genuine care and knowledge about the impact of technology on society About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. - Own and achieve a defined revenue target within an assigned territory or vertical. - Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. - Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. - Structure and negotiate complex commercial agreements. - Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. - Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. - Partner with Customer Success Managers to ensure seamless post-sale transitions and coordinated expansion strategies. - Maintain rigorous pipeline management and accurate revenue forecasting. You might thrive in this role if you: - Have 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles. - Have 3+ years of experience as proven advisor influencing executives and clients. - Have experience owning revenue targets and closing complex deals. - Can build structured business cases and influencing senior stakeholders (internally and externally). - Have strong verbal and written communication skills. - Can operate in ambiguous, fast-changing environments. - Understand the client’s business and priorities to define success metrics and align on partnership goals. - Translate analytical insights into compelling commercial narratives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role We’re looking for a Product Design Manager to lead a team focused on consumer growth. You’ll manage and develop a team of eight or more product designers working across the customer journey—from discovery and onboarding through activation, engagement, retention, and expansion. This is a design leadership role centered on building an exceptional team, setting direction, and maintaining an extraordinarily high bar for craft. You’ll create the conditions for designers to do their best work, helping them navigate ambiguity, make thoughtful product decisions, and ship cohesive experiences at scale. You’ll partner closely with leaders across product, engineering, data science, research, content design, and go-to-market functions. You’ll combine deep design judgment with strong business acumen, ensuring the team’s work advances user needs, product quality, and sustainable business outcomes. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: - Lead and grow a high performing team of product designers, giving them the clarity, feedback, and support they need to do their best work. - Keep the craft bar high, helping the team turn complex problems into experiences that feel simple, intuitive, and cohesive from end to end. - Set a clear design vision for how people discover, adopt, and continue getting value from our products. - Decide where the team should focus, match people to the right opportunities, and make thoughtful tradeoffs along the way. - Work closely with product, engineering, data science, research, and business leaders to shape both the long-term direction and what we build next. - Bring together research, data, experimentation, and design judgment to create meaningful value for users and the business. - Connect the dots across teams, journeys, and surfaces so the overall experience feels intentional—not like a collection of separate features. - Help shape what responsible, AI-native consumer growth looks and feels like at a global scale. You might thrive in this role if you: - Have experience leading and growing a sizeable product design team and know how to hire thoughtfully and help people develop. - Have a strong eye for craft and know how to raise the quality of the work through clear direction, thoughtful critique, coaching, and good decisions. - Have led design for consumer products at scale, especially across complex journeys or a portfolio of connected work. - Understand how design choices shape adoption, retention, revenue, and long-term product health, and use data, research, experimentation, and judgment to guide those choices. - Know how to find the problems that matter most and turn a fast-moving, ambiguous space into a clear vision and set of priorities. - Can move comfortably between big-picture strategy, portfolio planning, and the details of the work. - Communicate clearly, build strong cross-functional relationships, and bring teams and senior leaders along with you. - Are excited to rethink familiar growth patterns and create experiences that feel truly native to AI. - Care deeply about building products that are useful, trustworthy, and worthy of people’s time. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans across a portfolio of strategic technology partners and independent software vendors. This role will turn ecosystem relationships into focused programs across launches, campaigns, customer proof, enablement, events, and demand generation that accelerate adoption, strengthen partner advocacy, and drive measurable business impact. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner organizations to prioritize opportunities and move plans from strategy through execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can operate across a broad ecosystem, work through influence, and create repeatable motions in ambiguity. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. In this role, you will: - Create and execute joint go-to-market plans across priority technology partners and ISVs, spanning launches, campaigns, customer proof, enablement, events, and demand generation, with clear goals for adoption, pipeline, and revenue impact. - Build compelling ecosystem narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. - Launch and scale co-marketing programs across campaigns, webinars, customer stories, product launches, executive events, thought leadership, and demand generation. - Set investment priorities across a diverse partner portfolio using clear business criteria, partner readiness, customer relevance, and measurable impact. - Partner with Sales, Partnerships, Product Marketing, Field Marketing, and Communications to align GTM priorities and execution. - Enable internal and partner-facing teams with messaging frameworks, partner collateral, customer proof points, and sales enablement materials. - Coordinate initiatives across partner marketing, alliances, product, sales, and executive stakeholders. - Track performance across pipeline, sourced or influenced revenue, adoption, engagement, and partner health, and use insights to improve programs. You might thrive in this role, if you have: - 10+ years of experience in partner marketing, product marketing, strategic alliances, ecosystem marketing, or enterprise go-to-market roles. - Experience developing and executing joint go-to-market programs with strategic technology, software, or enterprise partners. - Strong understanding of ecosystem business models and the ability to prioritize across partners with different levels of maturity, reach, and opportunity. - Strong storytelling and messaging skills, with the ability to simplify complex technical concepts into compelling customer value. - Proven ability to operate cross-functionally and influence stakeholders across multiple organizations and levels. - Experience building and scaling integrated marketing programs that drive measurable business outcomes. - Strong executive presence and comfort operating in fast-moving, ambiguous environments. - Excellent program management and organizational skills, with strong attention to detail and follow-through. - Analytical mindset with experience measuring campaign and partnership performance through pipeline, adoption, engagement, or revenue metrics. - Passion for AI and excitement about shaping how businesses adopt transformative technologies. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans with strategic cloud and technology partners. This role will translate partner priorities into integrated programs across campaigns, events, customer proof, enablement, and demand generation that build awareness, accelerate adoption, and support measurable business outcomes across enterprise audiences. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner teams to move plans from strategy through detailed execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can manage multiple workstreams, build strong partner relationships, and work through influence in a fast-changing environment. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. Occasional travel will be required. You’ll be responsible for: - Create and execute distinct joint go-to-market plans with Google Cloud and Oracle across campaigns, events, customer proof, enablement, and demand generation, with clear goals for awareness, adoption, pipeline, and revenue impact. - Build clear partner narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. - Launch and manage co-marketing programs across campaigns, webinars, customer stories, executive events, field activations, thought leadership, and demand generation. - Coordinate day-to-day execution with partner marketing, alliances, product, sales, and executive stakeholders across both partner organizations. - Partner with Sales, Partnerships, Product Marketing, Field Marketing, and Communications to align priorities, timelines, and execution. - Create and maintain messaging frameworks, partner collateral, customer proof points, and sales enablement materials. - Track program performance across pipeline, adoption, engagement, and partner activity, and use insights to improve future programs. - Help build scalable processes, calendars, and operating rhythms for strategic partner marketing. We’re looking for someone with: - 7+ years of experience in partner marketing, product marketing, strategic alliances, ecosystem marketing, or enterprise go-to-market roles. - Experience developing and executing joint go-to-market programs with technology, software, cloud, or enterprise partners. - Strong storytelling and messaging skills, with the ability to simplify complex technical concepts into compelling customer value. - Proven ability to manage cross-functional programs and influence stakeholders across multiple organizations. - Experience executing integrated marketing programs that drive measurable business outcomes. - Excellent program management and organizational skills, with strong attention to detail and follow-through. - Comfort operating in fast-moving, ambiguous environments and balancing multiple priorities. - Analytical mindset with experience measuring campaign and partnership performance through pipeline, adoption, engagement, or revenue metrics. - Passion for AI and excitement about shaping how businesses adopt transformative technologies. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team: OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. In this role you will: - As a Hardware Test Engineer, you will work on Machine Learning/AI hardware system projects to craft the solutions for current and future data center deployments. - You will bring a strong understanding of hardware system testing, excellent project management skills, and the ability to collaborate across multiple teams to ensure efficient lab operations. - You will be responsible for designing, implementing, and executing comprehensive test plans that ensure the reliability, performance, and scalability of our supercomputing hardware systems. You will develop detailed test plans and methodologies tailored to hardware components, including processors, memory modules, custom accelerators and interconnects. - You will collaborate with hardware design, manufacturing, firmware teams and vendors to identify, analyze, and resolve issues affecting hardware, power, thermal and high-speed interconnects. You will perform in-depth debugging on the hardware system - Excellent analytical skills to diagnose hardware issues, troubleshoot problems, and propose solutions. Ability to interpret complex test data, identify trends, and draw meaningful conclusions. - High-speed links, with a focus on SerDes (Serializer/Deserializer) technology to assess signal integrity, error rates, and overall link performance. - You will collaborate with the lab manager to maintain the equipment and hardware systems, including oscilloscopes, thermal test chambers, liquid cooling systems, and other measurement devices. - You will utilize advanced diagnostic and measurement tools to capture performance metrics and analyze system behavior. You will develop and maintain automation scripts to streamline testing processes. Proficiency in Python, Bash and test automation frameworks to develop automated test scripts is highly desired. - Effective communication to clearly document test results, report defects, and collaborate with cross-functional teams. You might thrive in this role if you: - Have at least 10 years of industry experience, including experience testing or supporting hardware design teams for datacenter applications - Proven experience in hardware testing and validation, with hands-on experience with oscilloscopes, power supplies, analyzers, and other test instruments. - Have a strong understanding of electrical, power and thermal testing methodologies. - Have expertise with protocol of common interfaces such as SPI, I2C, USB, DDRx, and have experience characterizing and verifying compliance of Datacenter Ethernet interfaces. - Hands-on experience with high-speed electrical and thermal test equipment such as oscilloscopes, VNA, TDR, thermal cameras, heat sinks, and test chambers. - Experience in using Cadence Allegro and automation / scripting. - Have a strong bias toward action, and won’t take no for an answer. - Have experience and good knowledge of system testing from xPUs, board, rack level to data center level - Have a strong intrinsic desire to learn and fill in missing skills; and an equally strong talent for sharing that information clearly and concisely with others. - Are comfortable with ambiguity and rapidly changing conditions. - Have excellent analytical, problem-solving, and troubleshooting skills. To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the role OpenAI is building a world-class global mobility and immigration program—agile, compliant, technology-enabled, and designed to help exceptional people work where they can have the greatest impact. In this role, you will lead high-impact strategic initiatives, including U.S. permanent residence strategy, M&A, organizational change, and global expansion. This is a senior individual-contributor role for a builder who can translate legal and operational complexity into clear, practical solutions. Reporting to the Head of Global Mobility & Immigration, you will partner with the broader team and lead through expertise and influence across Legal, Corporate Development, Recruiting, People, Finance, business teams, and external counsel to turn emerging business needs into scalable programs, policies, and durable controls. What you'll do - Set the roadmap, principles, governance, and operating model for priority global mobility and immigration initiatives. - Lead the U.S. permanent residence strategy, including PERM planning, controls, communications, compliance and continuous improvement. - Own immigration and mobility workstreams for M&A, divestitures, restructurings, entity changes, and new-market entry—from diligence through integration. - Lead global expansion strategy, ensuring work authorization, business travel, and compliance in rapidly growing international jurisdictions. - Build reusable playbooks, decision frameworks, risk assessments, and change-management plans. - Partner with Legal, Corporate Development, Recruiting, People, Finance, and business leaders to identify implications early and drive sound decisions. - Establish dashboards and program-health measures covering compliance, cycle time, quality, cost, vendor performance, and employee experience. - Manage external counsel and vendor partners through clear service levels, quality standards, budgets, and outcomes. - Use systems, automation, and AI-enabled tools to improve case handling, documentation, communications, and leadership visibility. You might thrive in this role if you - Bring 7+ years of progressive experience in corporate immigration, global mobility, or related program management. - Have deep knowledge of U.S. employment-based immigration, including PERM, I-140, adjustment of status, and major nonimmigrant visa categories. - Have built or materially improved a complex immigration or mobility program in a fast-growing, multinational environment. - Bring experience supporting M&A, restructurings, entity changes, new-market entry, or another significant business transformation. - Can turn technical requirements into practical policies, controls, workflows, and clear guidance for employees and business partners. - Have a track record of leading complex cross-functional programs, influencing senior stakeholders, and driving decisions through ambiguity. - Use data, systems, and automation to improve compliance, visibility, efficiency, and service quality. - Communicate with precision, exercise sound judgment, and balance employee experience with business and compliance needs. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

ABOUT THE ROLE As a member of the Data team within the Go-to-Market organization, you will help build a data-driven culture, improve decision-making, and advance strategic initiatives through analytics. This is a full-stack data role spanning data modeling, metric definition, visualization, analysis, and self-service tooling. You will build trusted, scalable data sources and products that give the business reliable, actionable insights. The work calls for judgment: you will choose the tool, approach, and level of investment that best fit each problem, from a focused analysis to a durable production data product. As a core partner to the GTM organization, you will address both foundational and ad hoc analytics needs. You will turn complex data into clear narratives that help technical and non-technical audiences understand what is happening, why it matters, and what they should do next. IN THIS ROLE, YOU WILL - Partner closely with GTM teams to proactively identify high-impact questions and translate business needs into data models, metrics, analyses, and scalable technical solutions. - Define, source, validate, and operationalize the metrics that guide the business, helping teams incorporate them into planning and day-to-day decisions. - Lead cross-functional data projects across established and emerging business areas, including setting the data strategy for greenfield domains. - Build scalable data models and pipelines that integrate and transform data from multiple sources into trusted, accessible datasets. - Create dashboards, reports, analytical tools, and other data products that enable stakeholders to answer questions independently. - Own the lifecycle of metrics, analytical models, and data products from initial exploration and prototyping through production and ongoing maintenance. - Choose the most effective approach for each problem—whether an analysis, metric, data model, visualization, or self-service product—based on the audience, urgency, complexity, and expected value. - Exercise strong judgment when prioritizing competing requests, balancing immediate business needs with investments that improve the long-term quality and scalability of the data ecosystem. - Use AI-assisted development tools to increase productivity while maintaining clear, tested, and maintainable code, data models, and documentation. - Turn complex findings into clear, persuasive narratives through presentations, written memos, dashboards, and other formats suited to the audience. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience in a relevant data role within fast-moving, results-oriented organizations. - Can independently structure and own ambiguous, high-impact business problems from initial framing through recommendation and execution. - Are highly autonomous, resourceful, and creative when navigating technical, operational, and stakeholder constraints. - Exercise strong judgment when deciding what to prioritize, how deeply to invest, and when a quick answer should become a durable data product. - Have deep SQL expertise and extensive experience working with large datasets and designing ETL workflows. - Understand effective software and analytics engineering practices and can use AI tools to move faster without creating brittle systems, unclear code, or unnecessary complexity. - Are proficient in a quantitative programming language, preferably Python. - Have experience with BI tools such as Tableau or Looker and know how to enable effective self-service analytics. - Have worked with custom visualization frameworks such as React, Streamlit, or Plotly Dash. - Can turn complex analysis into persuasive stories using memos, presentations, dashboards, and other formats. - Bring exceptional attention to detail and a strong commitment to accuracy. - Have delivered significant business impact, ideally within Sales, Finance, Support, or another GTM function. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.