Vectara

THE OPPORTUNITY People at Vectara are passionate about helping users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Our team is a group of unquestionable all-stars in their respective fields of computer science and business. Our work is validated by some of the most demanding technology, financial services, and semiconductor companies in the world. - Broadcom has standardized on Vectara as the central platform for Agentic RAG and Conversational AI. Combining Agentic RAG and Search together powers their customer facing support serving 3M users. - Texas Instruments uses Vectara for air-gapped on-prem search that accelerates design-in decisions. - Compass Real Estate replaced a five-person engineering effort with a single AI expert building on Vectara. - Aon enables non-technical analysts to query complex claims data in natural language. The business outcomes are concrete. Customers consistently describe Vectara as the moment their AI strategy went from experimentation to production. Joining Vectara means joining a growing, well-funded company at the exact inflection point when enterprise AI is moving from pilots to scale. You will work alongside a team that has built some of the most influential search, retrieval, and machine-learning systems in the industry. The problem space is large, the market is early, and the impact of every hire is visible. We are looking for the few people who have the grit to join a Series A startup that is growing rapidly in a quickly evolving market. You are someone who doesn't back down from a challenge and will do what it takes to make it successful. You want to be part of a team that puts in the hours with pipeline generation, finding deals by networking and creativity, and 100% hustling. You are effectively the owner of your business in the region and a founding Enterprise Account Executive. If this fits you, continue reading. Own the full sales cycle from first outreach to signed contract. You find, develop, and close your own opportunities. Inbound marketing is in place but consider that extra. - Sell into complex enterprise accounts where the buyer is technical (VP of Engineering, CIO, CDO, Head of AI/ML) and the problem is real — data sprawl, compliance risk, AI accuracy, knowledge retrieval at scale. - Navigate multi-stakeholder deals across IT, security, legal, and the business line. Build champions, map the org, and drive consensus. - Develop deep expertise in Vectara’s platform so you can answer hard technical questions, and earn the trust of engineering-led buyers. - Partner closely with our engineering team — we have a very large engineering org relative to sales, and they’re your secret weapon. Bring them into deals early and often. - Build your territory from scratch. Create your own target lists, develop your own outbound sequences, and generate pipeline through hustle, creativity, and relentless follow-up. - Give direct feedback to the product team. At this stage, what you hear from the market shapes what we build next. QUALIFICATIONS - 3–8 years of enterprise or mid-market B2B SaaS sales experience, ideally selling technical products to technical buyers. - Proven track record of exceeding quota in environments with limited brand recognition or sales infrastructure. - Experience selling into at least one of: AI/ML, data infrastructure, cloud platforms, cybersecurity, or enterprise software. - Comfortable engaging with C-suite, VP, and Director-level stakeholders across both technical and business functions. - Strong written and verbal communication — you can write a compelling cold email and deliver a boardroom presentation with equal confidence. - Based in or willing to travel to key markets. We’re building a distributed team, but face-to-face matters. - You don't need a perfect LinkedIn profile. Your story matters most. Your customer relationships and their trust matters more than the length of your experience. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more. Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.

THE OPPORTUNITY People at Vectara are passionate about helping users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Our team is a group of unquestionable all-stars in their respective fields of computer science and business. Our work is validated by some of the most demanding technology, financial services, and semiconductor companies in the world. - Broadcom has standardized on Vectara as the central platform for Agentic RAG and Conversational AI. Combining Agentic RAG and Search together powers their customer facing support serving 3M users. - Texas Instruments uses Vectara for air-gapped on-prem search that accelerates design-in decisions. - Compass Real Estate replaced a five-person engineering effort with a single AI expert building on Vectara. - Aon enables non-technical analysts to query complex claims data in natural language. The business outcomes are concrete. Customers consistently describe Vectara as the moment their AI strategy went from experimentation to production. Joining Vectara means joining a growing, well-funded company at the exact inflection point when enterprise AI is moving from pilots to scale. You will work alongside a team that has built some of the most influential search, retrieval, and machine-learning systems in the industry. The problem space is large, the market is early, and the impact of every hire is visible. We are looking for the few people who have the grit to join a Series A startup that is growing rapidly in a quickly evolving market. You are someone who doesn't back down from a challenge and will do what it takes to make it successful. You want to be part of a team that puts in the hours with pipeline generation, finding deals by networking and creativity, and 100% hustling. You are effectively the owner of your business in the region and a founding Enterprise Account Executive. If this fits you, continue reading. Own the full sales cycle from first outreach to signed contract. You find, develop, and close your own opportunities. Inbound marketing is in place but consider that extra. - Sell into complex enterprise accounts where the buyer is technical (VP of Engineering, CIO, CDO, Head of AI/ML) and the problem is real — data sprawl, compliance risk, AI accuracy, knowledge retrieval at scale. - Navigate multi-stakeholder deals across IT, security, legal, and the business line. Build champions, map the org, and drive consensus. - Develop deep expertise in Vectara’s platform so you can answer hard technical questions, and earn the trust of engineering-led buyers. - Partner closely with our engineering team — we have a very large engineering org relative to sales, and they’re your secret weapon. Bring them into deals early and often. - Build your territory from scratch. Create your own target lists, develop your own outbound sequences, and generate pipeline through hustle, creativity, and relentless follow-up. - Give direct feedback to the product team. At this stage, what you hear from the market shapes what we build next. QUALIFICATIONS - 3–8 years of enterprise or mid-market B2B SaaS sales experience, ideally selling technical products to technical buyers. - Proven track record of exceeding quota in environments with limited brand recognition or sales infrastructure. - Experience selling into at least one of: AI/ML, data infrastructure, cloud platforms, cybersecurity, or enterprise software. - Comfortable engaging with C-suite, VP, and Director-level stakeholders across both technical and business functions. - Strong written and verbal communication — you can write a compelling cold email and deliver a boardroom presentation with equal confidence. - Based in or willing to travel to key markets. We’re building a distributed team, but face-to-face matters. - You don't need a perfect LinkedIn profile. Your story matters most. Your customer relationships and their trust matters more than the length of your experience. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more. Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.

Vectara provides an Agent Platform that allows organizations to rapidly create AI applications that are grounded in the context from their data and knowledge. Our end-to-end platform provides critical capabilities required for enterprise adoption: high accuracy even with incredibly complex data, powerful agent harness, comprehensive observability, ability to run in any environment (cloud, VPC, on-premise), and a flexible security model. We build AI for doing. We are passionate about helping users take advantage of breakthroughs in applied AI to solve problems and get stuff done. Our team is a group of unquestionable all-stars in their respective fields of computer science, design, and business. We are curious and always learning. Join us in our mission to help the world find meaning through trusted Generative AI. Role Overview: Vectara is looking for a Senior Product Manager based in Palo Alto to bridge the gap between our technical capabilities and our commercial success. As our leading PM, you will navigate the space between Product, Sales, and Engineering, translate market signals into a concrete roadmap, continuously refine our competitive edge, and align our go-to-market strategy with our product direction. You will leverage your sales acumen to anticipate the needs of your colleagues in the field and keep them armed with what they require to be successful. You will rely on your technical expertise to deeply understand our product and how customers use it to drive value. You will maintain a strong, collaborative relationship with Engineering and ML to maximize the impact of their work on roadmap delivery and customer success. As a Product Manager for a customer-obsessed company, you will relentlessly focus on the customer, framing everything in terms of the value we provide to them. Responsibilities: - Product Strategy & Execution : You’ll be responsible for the success of priority initiatives, from initial concept to market delivery. You will align our long-term company goals with customer requirements and competitive trends. - Product Roadmap : You will maintain a roadmap that is compelling to customers and exciting to the market. You’ll strike the right balance between tactical customer needs, competitive differentiation, sellability, and product vision. - Customer Engagement : You will be the product lead in key customer conversations and discovery sessions. You’ll validate our value proposition in real-time and communicate our product direction with authority. You’ll be responsible for ensuring fruitful design partner engagements, driving the process when needed. - Competitive Intelligence : Maintain an expert-level understanding of the AI landscape, especially around agents. You will turn these insights into actionable product decisions and sharper positioning for our sales team. - Commercial Strategy : Contribute to our packaging and pricing models as they evolve. You’ll help define value metrics and pricing approaches that balance revenue acceleration with margins, while acknowledging practical sales realities. - Product Definition : Maintain a problem-oriented product development process, first developing a deep understanding of the customer problem, then identifying a solution space, selecting options, weighting tradeoffs, and working jointly to find the best solution that achieves the goal within the constraints. - Cross-Functional Alignment : Serve as the primary point of coordination between internal teams, ensuring stakeholders are updated and aligned. You will ensure that product launches are well-supported with all required assets, that Marketing is saying the right thing, that Sales is selling the product the right way, and that Field Engineering effectively handles the customer feature requests. - Market Engagement : Effectively participate in our Analyst Relations program by influencing analysts in our favor and leveraging them for insights. Participate regularly in Field Marketing events, sharing the Vectara story. Qualifications: - 7+ years in Product Management (or equivalent experience) in B2B SaaS / enterprise software; meaningful experience working on AI/ML/Data products strongly preferred. - Located near Palo Alto and able to participate in customer meetings in-person when needed; comfortable representing our product and company externally. - Strong business and GTM instincts and experience shaping strategy, packaging, and pricing. You understand how products are sold and adopted in enterprise contexts. - You’re technical enough to collaborate effectively with engineers and AI teams. You can discuss concepts like agent harnesses, retrieval, embeddings, evaluation, hallucinations, latency, devops, and deployment models. - Track record of driving cross-functional alignment across Product, Engineering, Sales, and Marketing. - Articulate and clear communicator when writing and speaking. You’re able to reframe the same idea in various ways to suit an audience and can succinctly summarize complex ideas. - You’re scrappy and tenacious. You’ll always find a way to accomplish a goal. You don’t accept failure. - Comfortable operating in ambiguity. You can create structure, prioritize ruthlessly, and keep teams moving without perfect information. - Bonus: familiarity with semiconductor / hardware-adjacent industries or enterprise buyers (e.g., manufacturing, regulated industries). - Bonus: prior experience in competitive markets against modern AI startups, search, knowledge management, or enterprise platforms. Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. A supportive, caring company culture that treats each team member with respect and empathy.

Vectara provides an Agent Platform that allows organizations to rapidly create AI applications that are grounded in the context from their data and knowledge. Our end-to-end platform provides critical capabilities required for enterprise adoption: high accuracy even with incredibly complex data, powerful agent harness, comprehensive observability, and the ability to run in any environment (cloud, VPC, on-premise). We build AI for doing. We are passionate about helping users take advantage of breakthroughs in applied AI to solve problems and get stuff done. Our team is a group of unquestionable all-stars in their respective fields of computer science and business. Come join us in this mission. Role Overview: Vectara is looking for an experienced Sales Engineer to join us. You will be connecting customers with the magic of our product, aligning our capabilities to the pain points and business opportunities they are attacking. You will remain the trusted technical point of contact throughout the customer's journey with our product. You will work as an integral part of our Sales and Customer Success motions, and you will work hand-in-hand with our Professional Services team. This will include assisting them as they first learn about the product and conduct their evaluation, then helping as they build their first production application, then providing assistance and guidance once they have launched. By doing so you will play an integral part in delivering sales and customer satisfaction outcomes for our business. To do this well you will maintain a strong relationship with our Product, Engineering, and Machine Learning teams, so you can effectively respond to customer needs while ensuring that what we build meets the requirements of the market. You will be the technical face of the company and build relationships with the technical leaders within the customers you serve. In this way you will positively influence your customers and help them successfully navigate their way through the AI era. If you enjoy being a technical thought leader who provokes fresh ideas on what is possible, provides clear explanations for how to incorporate AI into impactful products, and has a very strong customer-first orientation, then we should talk. Key Responsibilities: While accomplishing the above big picture outcomes, your day-to-day tasks will include the following: - Providing technical product expertise - Conducting demos, including custom-built ones when needed - Helping with POCs - Assisting customers with architecture, design, and development - Scoping and planning PS projects - Conducting evaluations and performance tuning of retrieval and agentic pipelines to ensure applications meet rigorous enterprise requirements - Responding persuasively to functional and technical elements of RFIs/RFPs - Conducting regular check-in meetings with customers to update them on new features and identify opportunities for expanded usage - Communicating relevant feedback to internal teams to improve our product and processes Qualifications: - 5+ years of Sales Engineering experience, supporting the GTM motion of companies in one of the following spaces: AI, ML, search, analytics, data engineering - Experience selling technical products to AI, Data, or IT organizations within large enterprises - 2+ years of Professional Services or internal development experience, working in large enterprises to design and develop applications - Experience with agentic AI development, spanning the context layer to the agent harness - skills, tools, guardrails, etc. - Development experience with Python and/or Java - Experience developing apps that heavily consume REST services - Understanding of architectural principles for cloud-based platforms, including SaaS, VPC deployments, multi-tenancy, and automation - Understanding of architectural principles for on premise systems, including hardware, compute (especially GPUs), virtualization (especially k8s), and networking - Strong communication, interpersonal and collaboration skills - Compelling storyteller, with experience building product narratives and pitches - Ability to communicate complex technology concepts crisply and simply - Should be available to travel to visit your accounts up to 20% of the time - Bachelor’s degree in Computer Science, Computer Engineering or an equivalent field of study; MS a plus but not required - Location: US West Required, Bay Area preferred Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. A supportive, caring company culture that treats each team member with respect and empathy.

Vectara provides a scalable platform to deploy your Enterprise AI Agents and AI Assistants with Accuracy, Security, and Explainability like no other solution. Our enterprise RAG Platform offers unparalleled Accuracy, Security, and Explainability by leveraging the strongest models for retrieval, embedding, reranking , a optimized LLM trained for quality , and advanced Hallucination Mitigation . We are the developers of the Hughes Hallucination Evaluation Model and Correction model, core to ensuring accuracy, quality, and responsible AI that is production ready . These innovations have been cited in the New York Times, Visual Capitalist , and many other leading publications. This platform has allowed us to be very successful with over 100 Enterprise clients including the likes of large US military organizations, Financial services, Healthcare, and Manufacturing. Our founding team includes industry veterans and experts in neural information retrieval and distributed systems from Google. Join us as we pursue our mission to help the world find meaning. People at Vectara are passionate about ensuring customers take advantage of breakthroughs in applied Artificial Intelligence (AI) to solve real-world technology and business problems today. Our team is a group of unquestionable all-stars in their respective fields of computer science and business from Google, Cloudera, Splunk, MongoDB, Elastic, and more. Job responsibilities Design, prototype, research and build AI systems for Vectara. Train, evaluate and deploy ML models in the domains of Natural Language Processing, Information Retrieval, AI Agents, Large Language Models (LLMs) and Multimodal Large Language Model (MMLLMs). Improve the quality of Vectara’s AI Agents and RAG-as-a-service platform, working on features like multilinguality, self-supervised learning, agentic behavior and hallucination reduction. Publish technical blogs, papers, and patents. Requirements: BS/MS in Computer Science, Statistics, Electrical/Computer Engineering, Mathematics, or a related field. 5+/4+ years of professional work experience after BS/MS applying machine learning to real-world problems, and crafting scalable and effective ML/AI solutions. Strong domain knowledge in at least one of the following: RAG, LLM, information retrieval, Multimodal LLMs. Excellent programming skills in Python. Proficiency in data/ML libraries such as pandas, transformers, and torch. Familiarity with the technical details of deep learning concepts, such as Transformers, Retrieval-Augmented Generation (RAG), mixture of experts (MoE). Hands-on experience in training ML systems end-to-end from data curation to evaluation and deployment. Preferred requirements: PhD in Computer Science/Engineering with 1+ years of industry experience. Publications in prestigious venues such as ACL, NAACL, EMNLP, NeurIPS, ICML, ICLR as a key author. Experience as an ML engineer in an early-stage, high growth environment. Expertise in the following areas: Embedding models, rerankers Multimodal retrieval, question answering, and reasoning Vector databases, BM25 Planning and reasoning in LLMs Multilinguality in LLMs NLG Evaluation such as hallucination detection Location requirements: We support remote applicants from all over the US but candidates who can come to the office 2-3 days a week in our Palo Alto office are preferred. Equity and Salary Range: Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning. Perks and Benefits: 100% paid Medical, Dental, Vision begins on your first day! Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.