Senior Manager, Revenue Accounting, Order Management & Billing

Description

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We're seeking an experienced Order Management & Billing professional to join our Revenue Accounting Team. In this pivotal role, you'll spearhead the development and scaling of our order management processes while solving complex, cross-functional challenges. You'll collaborate across the organization to drive critical financial infrastructure improvements. If you're passionate about making a significant impact at an innovative company at the forefront of AI development, join us in our mission to build cutting-edge, safe AI systems. Responsibilities Core Operations & Financial Management - Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness - Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures - Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications - Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics - Develop and track operational metrics to support strategic decision-making - Support global business operations and international customer requirements Strategic Partnerships & Collaboration - Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections - Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems Process & System Optimization - Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience - Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions - Independently own the end-to-end RFP process and implementation of new systems in the order management domain, from initial requirements gathering through selection, deployment, and integration Compliance, Controls & Documentation - Establish and maintain robust controls and segregation of duties within order management and billing operations - Support audit requirements by preparing documentation and addressing inquiries - Develop and maintain documentation for team processes and procedures You may be a good fit if you have - Bachelor's degree in Accounting, Finance, or related field - 7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 5+ years in a reviewer role - Working knowledge o