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Staff Product Engineer, Enterprise AI
Why Thunderbird? Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data. We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first. Our small but growing distributed team includes more than 65 people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, AI offerings, and enterprise-facing work to build independent, privacy-respecting alternatives to big tech ecosystems. Our revenue model combines user donations, which help keep Thunderbird’s applications freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation. A note about Thunderbird and Mozilla: Thunderbird Technologies Corporation is the nonprofit-owned company behind Thunderbird email and a growing portfolio of products. While part of the Mozilla family, Thunderbird is a separate entity from Mozilla Corporation and Mozilla Foundation with its own compensation programs, benefits, and employment policies. To learn more, visit www.thunderbird.net and www.thunderbolt.io The opportunity Thunderbird is expanding beyond email with Thunderbolt, an open-source AI client designed for organizations that need more control over their data, infrastructure, and model choices. We’re looking for a Staff Full-Stack Product Engineer: a full-stack engineer who ships production code and works directly with the partners and enterprise customers adopting Thunderbolt. You’ll spend most of your time in the codebase, building the features, integrations, and customizations that real deployments need. The rest of your time goes to working alongside technical partners to get those deployments running and keep them healthy. Thunderbolt is delivered largely through technical partners and systems integrators who own the day-to-day customer relationship. You’ll be the engineer behind them. You’ll understand how a customer’s environment actually works, turn that understanding into working software, and fix the hard problems that need someone who knows the code. What you’ll do - Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration. - Work directly with technical partners and enterprise customers to understand their environments, requirements, and constraints, and turn them into technical plans and working software. - Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments. - Diagnose and fix complex issues across the application, infrastructure, identity and access, integration, and data-access layers, including bugs and regressions that need a code change and a release. - Maintain customer-specific customizations over time so they keep working as the core product evolves. - Spot which customer requests should become general product capabilities, and work with product and engineering to build them that way rather than as one-offs. - Bring real-world deployment feedback into roadmap and prioritization discussions. - Write the documentation, deployment guidance, and runbooks that let partners handle routine issues on their own. - Use AI-assisted development tools thoughtfully to move quickly while keeping strong judgment about quality, security, and maintainability. What you bring - 10+ years of professional software engineering experience, including significant time building and shipping production applications with Staff-level scope and impact. - Strong full-stack engineering skills, including modern TypeScript or JavaScript, component-based front-end frameworks, and back-end services, APIs, and integrations. - Meaningful experience working directly with customers, partners, or systems integrators in a technical capacity where you also wrote the code. Forward deployed, embedded, consulting, and implementation engineering work all count. - Experience building or supporting AI-enabled applications, such as LLM platforms, RAG systems, agents, enterprise search, or data connectors. - Solid understanding of enterprise deployment concerns, including authentication and identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability. - Judgment about when to build something custom, when to generalize it into the product, and when to push back on a request. - Clear communication skills with both technical implementers and non-technical stakeholders, including being honest about what the product can and can’t do today. - Strong collaboration skills, including experience working closely with product managers, designers, engineers, and other cross-functional stakeholders. - Comfort operating independently in an early-stage product where requirements, architecture, and processes are still taking shape. Bonus points for - Experience with self-hosted, private cloud, sovereign, or regulated deployment environments. - Experience with Docker, Kubernetes, CI/CD, and cloud deployment. - Experience working with European enterprise or public sector customers, or with data residency and sovereignty requirements. - Experience supporting security reviews, privacy assessments, or enterprise procurement processes. - Open-source contributions, or experience in open, highly collaborative engineering environments. What success looks like In your first few months, you’ll help land Thunderbolt’s first enterprise deployments. That means shipping the customizations those customers need, getting partner-hosted deployments stable, and fixing the issues that only show up in real environments. Over time, success means each new deployment takes less custom work than the last. You’ll have turned one-off requests into reusable product capabilities, and partners will be able to handle routine issues without pulling in engineering. Work environment You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of Thunderbird Technologies Corporation. In this role, you’ll also collaborate closely with engineering, product, design, enterprise-facing teams, technical partners, contractors, and external contributors working on Thunderbolt. This is a remote, full-time position. Many of Thunderbolt’s customers and partners are based in Europe, so some regular overlap with European business hours is expected. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines. Compensation & benefits We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: - Canada: $155,000 - $185,000 CAD We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self. Work & career - Fully remote work & schedule flexibility - Company-provided laptop - Annual bonus program - Monthly remote work stipend - Annual professional development stipend - Access to Coursera l earning platform - Industry conferences - Company all-hands and team gatherings Rest & play - 24 days PTO per year (prorated) - Your birthday - Year-end company shutdown - 9 wellbeing days - Public holidays - Other paid leave - Quarterly wellbeing stipend for personal / family activities Health & family - RRSP contributions - Health, dental, & vision insurance - Disability insurance - Life insurance - Employee assistance program - Paid parental leave - Paid sick days Work eligibility Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship. How to apply Please apply directly through our career page . We carefully review every cover letter and screening question, so take the time to answer each fully. We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration. Our commitment to diversity, equity, and inclusion Thunderbird believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Thunderbird will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
Lead Product Manager, AI Technology
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: We're looking for a Lead Product Manager to run execution on Zynga's internal AI operating platform - the system through which teams across the company access, govern, and act on AI capabilities. This role owns the operational backbone that turns AI requests into shipped capabilities: intake, triage, research, execution with engineering, and measurement of impact. You'll partner directly with engineering to drive delivery across a platform spanning several interconnected surfaces (chat, knowledge bases, connectors/MCPs, workflows, and documents). This is a hands-on, execution-heavy role for someone who's energized by running a tight operational loop - turning incoming requests into scoped work, keeping engineering unblocked, and holding the team accountable to outcomes with data. You'll work within a roadmap and priorities set by product leadership, and focus on making sure the right things get built, on time, and that you can prove they're working. What You'll Do: - Drive day-to-day execution of the AI platform roadmap in close partnership with engineering - from spec through release and post-launch iteration. - Build and run the intake and triage process for incoming requests (studio needs, feature ideas, bugs, integration asks), establishing clear criteria for prioritization and a repeatable operating cadence. - Conduct research to support product decisions - technical landscape scans (models, tooling, competitive AI platforms), stakeholder discovery, and feasibility assessments - and turn findings into clear, actionable write-ups. - Own the measurement framework for the platform: usage, adoption, and performance metrics, reporting cadence, and the mechanisms to catch regressions or gaps early. - Write clear, detailed, and technically grounded specs and requirements for complex, cross-surface features; make day-to-day tradeoff calls when priorities, timelines, or scope conflict. - Act as the primary product point of contact for engineering on your area, unblocking the team and escalating the right issues to leadership. - Coordinate with design, other product leads, and studio stakeholders to keep execution aligned with agreed priorities. - Stay current on the technical AI landscape (models, agent frameworks, emerging tools) as it relates to features already in flight or under evaluation. - Be a role model for AI-first ways of working: actively look for pieces of your own product work - intake, triage, research, reporting - that can be moved into agentic workflows rather than done by hand, and set the example for how the rest of the team should operate. - Contribute to team operating practices - documentation standards, spec quality, reporting rigor - that keep execution consistent as the platform grows. What You Bring: - 6+ years of end-to-end PM experience, leading complex, technical, multi-team product areas from strategy through delivery. - Deep technical fluency & engineering partnership: Able to navigate specs, APIs, and system constraints to make credible tradeoffs and earn team trust. - AI/ML expertise: Hands-on experience with AI-powered products (LLMs, agents, RAG, automation) and using AI tools to streamline internal workflows. - Strong operational rigor: Track record of designing structured intake/triage processes, managing competing priorities, and driving multi-workstream execution. - Data-driven decision making: Proficient in defining metrics, analyzing data (SQL/dashboards), and using evidence to prioritize and measure impact. - Exceptional communication: Proven ability to write clear specs and translate complex technical execution for both engineering and senior leadership. - High agency in ambiguity: A self-starter who thrives in undefined environments, takes ownership, and shapes process rather than waiting for direction. - Bachelor’s degree or equivalent practical experience (advanced degree a plus). Agile-fluent. What We Offer You : Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site The pay range for this position in Ontario at the start of employment is expected to be between $118,300 and $168,300 CAD per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy. Please note that Zynga is unable to provide visa sponsorship or assistance for this position. All candidates must be legally authorized to work in the United States without requiring current or future employer sponsorship. We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).
Software Architect
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Come join the AI team at Zynga making an impact across all of the company's games - Central Technology! As a Software Architect you will be responsible for the technical vision, design and implementation of AI-powered tools and systems that elevate developer productivity and player experiences at scale. We're looking for outstanding engineers with a passion for artificial intelligence and the desire to work in a team with dynamic strengths. What You'll Do: - Design and architect scalable AI systems, full stack applications, and cloud infrastructure running in AWS with a focus on LLM-powered services and agentic workflows - Own cross-cutting architecture decisions and the technical strategy for AI tools that multiple game studios and engineering teams across Zynga depend on - Establish and uphold engineering standards: code quality, testing, review culture, CI/CD, and reliability practices. - Advocate for and implement new AI technologies, frameworks, and engineering standards, keeping the team at the forefront of a rapidly evolving landscape - Evaluate and choose AI platforms and infrastructure with a long-term lens. - Document and build comprehensive plans for architecture and system designs across the AI tooling ecosystem. - Work collaboratively across game studios, product, and central technology teams to understand developer needs and propose AI-driven solutions that meaningfully improve productivity - Establish engineering processes and metrics to measure software process, operations, and quality - Partner with stakeholder on realistic scoping and sequencing; flag technical risk early. - Coach and mentor engineers What You Bring: - Bachelor’s or Master’s degree in Computer Science, or equivalent - 8+ years of professional experience in software development of cloud based software - Experience with AI/ML systems integration at the platform layer. - Demonstrated expertise in Python across multiple programming languages, architectures, and system types. - Strong familiarity and experience using AWS and/or other cloud computing platforms (IaaS, PaaS, SaaS) - Experience with containers and Kubernetes/EKS - Experience with database systems (SQL, NoSQL) - Deep understanding of algorithms, design patterns, debugging and performance optimization - Excellent interpersonal skills and the ability to communicate with senior leadership with confidence and clarity - Familiarity with web development using JS, Angular and React is a plus What We Offer You : Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy. Please note that Zynga is unable to provide visa sponsorship or assistance for this position. All candidates must be legally authorized to work in the United States without requiring current or future employer sponsorship. We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).
Principal Software Engineer, Full-Stack Developmen...
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Come join the AI team at Zynga making an impact across all of the company's games - Central Technology! As a Principal Software Engineer, you will be responsible for the technical vision, design and implementation of AI-powered tools and systems that elevate developer productivity and player experiences at scale. We're looking for outstanding engineers with a passion for artificial intelligence and the desire to work in a team with dynamic strengths. What You'll Do: - Build, improve & maintain Zynga's AI-powered developer tools and applications across the full stack, spanning frontend interfaces, APIs, and backend services. - Design and architect scalable AI systems and integrations running in cloud infrastructure, including LLM-powered features, agentic workflows, and MCP-based services. - Take a hands-on approach in architecting, writing, and reviewing code across frontend and backend layers of the AI tooling ecosystem. - Proactively identify & recommend improvements to address systemic problems, tech debt, and opportunities to enhance AI capabilities across the platform. - Follow engineering best practices to ensure code quality, performance, reliability, and responsible AI development standards. - Collaborate effectively with teammates, product, and stakeholders across Zynga, contributing to an innovative environment of technical excellence in AI tooling. - Review detailed tech plans from others, aligning with the AI tools team and Zynga-wide technical vision for AI-driven developer productivity. - Provide production & integration support for shared AI tools and services used across Zynga's game studios and development teams. What You Bring: - B.S. in Computer Science, or equivalent - 6+ years of hands-on software development experience, with significant exposure to AI/ML systems or developer tooling - Strong full stack programming experience across frontend (React, TypeScript) and backend (Python, GoLang, and/or Node.js) - Experience designing and building LLM-powered applications, agentic workflows, or AI developer tools - Experience in programming RESTful and event-driven services, with familiarity with MCP or similar tool-integration protocols a plus - Experience with database systems (SQL, NoSQL) and cloud infrastructure (AWS, GCP) - Experience in object-oriented and service-oriented design of scalable applications and systems - Familiarity with IDE extensions, CLI tooling, or browser-based developer tools a plus - Knowledge of the evolving AI/ML landscape, emerging foundation models, and responsible AI practices a plus - Experience working cross-functionally with product, design, and engineering teams on technical implementations and rollouts What We Offer You : Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site The pay range for this position in Ontario at the start of employment is expected to be between $118,300 and $168,300 CAD per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy. Please note that Zynga is unable to provide visa sponsorship or assistance for this position. All candidates must be legally authorized to work in the United States without requiring current or future employer sponsorship. We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).
Senior Commercial Manager, D2C - Change and Go-to-...
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: Sony Interactive Entertainment (PlayStation) is seeking a Senior Commercial Manager to shape, lead, and scale strategic e-commerce initiatives across the global Direct to Consumer business. You will identify and size growth opportunities, turn customer, market, competitive, and trade data into clear commercial choices, and influence product direction. You will lead initiatives from validation through launch, adoption, optimization, and transfer into sustainable business ownership. You will be accountable for the quality of the commercial recommendation and the measurable outcome. Working with Product, Engineering, Merchandising, Marketing, Analytics, Data Science, Finance, Legal, and Operations, you will establish the evidence required to act, challenge assumptions, and align senior stakeholders around customer and commercial value. This role requires senior commercial judgment and strong hands-on analytical capability. It is not a Data Scientist or project coordination position. What you'll be doing: - Drive strategy initiatives in Direct-to-Consumer by identifying the commercial problem, influencing product roadmap and owning pilot and execution. - Turn complex data into commercial decisions using BI tools, Query Large Data Sets and advanced design of agentic AI to surface insights, diagnose problems, shape decisions and make recommendations. - Define robust measurement approaches in partnership with Analytics and Data Science for commercial initiatives to assess performance against key business metrics. - Shape ML roadmaps by providing commercial context and assess ML outputs and forecasts against business objectives, and feedback to ML and measurement teams. - Drive the full life cycle of commercial strategies from ideation to go-live and handover to day-to-day business operators. - Influence senior and executive stakeholders by translating evidence and insight into compelling narratives, clear choices, and actionable recommendations. - Lead cross-functional decisions and change globally, resolve ambiguity without waiting for perfect information. - Build scalable and sustainable commercial capabilities through reusable playbooks, effective governance, continuous learning loops, automation, and clear transfer criteria. What we're looking for: - At least 8 years of experience in management or strategy consulting or relevant experience in commercial strategy, e-commerce, digital commerce, product strategy. - Measurable commercial impact and growth mindset with a strong record of owning recommendations, driving exeution and delivering outcomes. - Advanced hands-on data analytics skills, for exploring, interrogating complex data and building visual stories. - Strong commercial modelling skills and experience building business cases for strategic initiatives. - Practical knowledge of experiment design and measurement frameworks in the context of evaluating strategy or feature impact. - Leading global cross-functional initiatives on commercial transformation highly focused on people change. - Strong experience of partnering with Data Science, Analytics, ML, Product and Engineering teams. - Experience of operating and making decisions under uncertainty without having perfect information. - Executive communication skills, with the ability to translate analytical findings and complex concepts into clear recommendations for senior stakeholders. What we value: - Commercial judgment - Accountability - Pace and adaptability - Constructive challenge - Scalable thinking - Inclusive leadership Benefits : - Hybrid working - Discretionary bonus opportunity - Private Medical Insurance - Dental Scheme - 25 days holiday per year - On Site Gym - Subsidised Café - Free soft drinks - On site bar - Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Responsible AI & Governance Technical Specialist
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Are you passionate about Responsible AI and ensuring products are built and deployed ethically and safely? Sony Interactive Entertainment is seeking a highly motivated and experienced Senior Responsible AI & Governance Technical Specialist to help ensure our AI products and technologies are developed and deployed ethically, safely, and in alignment with our values. Demonstrable experience in Responsible AI and AI Governance is required. Technical skills are also a must. In this role, you will operate at the intersection of modern AI technology, policy, and ethics. You will design and implement technical governance frameworks, guidelines, and best practices that support responsible AI innovation across the organization. You will identify and assess potential risks, conduct technical and business evaluations, and partner closely with cross-functional stakeholders to embed responsible AI principles into product development lifecycles, adapting to AI-enabled and agentic systems in particular, and identifying where AI-specific guidance or risk mitigations are needed. This is a highly collaborative role working across engineering, product, information security, legal, and business teams to ensure AI initiatives align with regulatory requirements and SIE’s broader strategic goals. The ideal candidate brings a strong understanding of generative AI use cases, technical and sociotechnical risk, and product development, balancing responsible AI commitments with internal and external innovation. If you are passionate about AI Governance and Responsible AI, and have demonstrable experience and skills required for this position, we encourage you to apply. This is an opportunity to build and mature an AI governance program within a fast-evolving landscape. What You’ll Be Doing: - Contribute to long-term strategies for building safe, ethical, and innovative AI products and tools - Serve as a technical Responsible AI advisor for generative and agentic AI systems, helping teams assess architectures, tool integrations, MCP implementations, data flows, permissions, autonomy, and appropriate human oversight and guardrails - Engage stakeholders across the organization to gather feedback and address AI Governance and Responsible AI technical considerations - Use AI governance, risk tooling and discovery insights to identify emerging risks and support appropriate remediation and technical solutions - Experiment hands-on with emerging AI capabilities, including agents, MCP servers, tool integrations, APIs, and evaluation frameworks, to understand their capabilities and risks and translate findings into practical governance guidance - Sit on relevant domain boards as a technical specialist, partnering closely with Product and Engineering - Conduct ethical and safety risk assessments, advising teams on mitigation strategies related to bias, fairness, robustness, transparency, and societal impact - Partner with engineers, product managers, designers, online safety and more, to proactively identify unintended consequences and emerging risks of AI - Coordinate with Information Security and relevant technical teams to align AI governance reviews and risk assessments with security requirements and technical controls - Contribute to company-wide best practices for responsible AI development and deployment, including AI literacy materials and case studies What We’re Looking For: - At least 3 years of experience in AI Governance, Responsible AI, Corporate Governance, AI safety, AI policy, or a related field, with meaningful experience evaluating AI technologies and systems - At minimum, 5 years of experience contributing to or leading cross-functional programs from strategy through operational implementation, partnering with product, engineering, legal, security, and operations teams - Strong technical fluency in modern AI systems, including LLMs, agentic architectures, tool use/function calling, APIs, cloud services, and automation - Hands-on experience working with or evaluating agentic AI systems; familiarity with MCP or comparable protocols and agent/tool integration frameworks strongly preferred - Experience with AI red teaming, adversarial testing, or other technical approaches to identifying risks in LLM and agentic systems - Understanding of agentic and sociotechnical AI risks, including excessive agency, permissions and data access, unintended tool use, human oversight, systemic risk, and emergent behaviors - Ability to translate technical findings and risks into practical controls, mitigations, and guidance for engineering, product, and business teams - Ability to independently drive outcomes across cross-functional teams with minimal supervision - Strong analytical and communication skills, sound judgment, and the ability to challenge assumptions and navigate ambiguity in a fast-moving environment - Ability and curiosity to stay current with emerging AI capabilities, risks, frameworks, and industry developments, particularly within technology, entertainment, and gaming Preferred Qualifications: - Familiarity with relevant regulations, standards and ethical guidelines (e.g., EU AI Act, OECD Principles, NIST AI RMF, ISO/IEC 42001) - Proficiency in producing meaningful visualizations and reports, and effectively presenting technical results to diverse audiences - Industry experience in tech, gaming or (interactive) entertainment At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $132,800 - $199,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Senior Software Engineer - AI & Agentic Architectu...
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Software Engineer - AI & Agentic Architecture This is a senior individual-contributor role combining deep hands-on engineering with multiple agentic frameworks & SDKs, harnesses, MCP, and APIs, technical leadership, and close collaboration with engineering, security, and product teams. You'll design and ship agentic systems, developer tooling, and reusable platform capabilities that improve productivity across SIE. What you'll do: Agentic & AI Engineering - Design, build, and operate production-quality agentic applications using agentic SDKs/harnesses — including multi-agent orchestration, subagent delegation, tool integration, and lifecycle hooks. - Design Model Context Protocol (MCP) tool and resource interfaces that give coding agents/harnesses safe, reliable access to backend systems and enterprise data. - Engineer prompts for reliable structured output (JSON schemas, few-shot examples, validation/retry loops) and build evaluation frameworks to measure and improve output quality. - Manage context effectively across long documents, multi-turn conversations, and multi-agent handoffs; design escalation and human-in-the-loop patterns for production reliability. Developer Productivity - Configure and extend Codex/Claude Code for team-wide use: AGENTS.md/CLAUDE.md hierarchies, custom slash commands, Agent Skills, path-specific rules, and plan mode. - Integrate agentic development into CI/CD pipelines for automated code review, test generation, and PR feedback, tuned to minimize false positives and duplicate findings. - Build and maintain MCP server integrations (project- and user-scoped) that extend agent-native development capabilities across engineering workflows. - Identify high-value opportunities for AI-assisted development and design reusable capabilities that multiple teams can adopt, not just one-off solutions. Discovery, Prototyping & Production Delivery - Partner directly with engineering teams to understand workflows, pain points, and opportunities through hands-on discovery. - Rapidly prototype and validate new AI capabilities with real users, then take successful prototypes into secure, observable, maintainable production systems. - Own the full lifecycle: implementation, testing, deployment, monitoring, and iteration. Technical Leadership - Provide hands-on technical leadership through architecture discussions, code reviews, and troubleshooting of agentic systems. - Mentor engineers on agentic design patterns, prompt engineering, and agent-native development practices. - Communicate tradeoffs, risks, and results clearly to both technical and non-technical stakeholders. - Contribute to engineering standards, reusable patterns, and documentation that help other teams build effectively with agentic development tools. Requirements - 6+ years of professional software engineering experience, including significant hands-on work building and operating AI/LLM-powered or agentic applications. - Strong programming skills (Java, Python, Go, Rust, or C++) and solid engineering fundamentals — API design, testing, debugging, code review, maintainable code. - Practical, production-grade experience with agentic SDKs/harnesses, MCP, and LLMs — tool use, orchestration, RAG, context management, structured output, and evaluation. - Experience designing MCP tool/resource interfaces and reasoning about tool selection, error handling, and reliability in multi-agent systems. - Demonstrated experience integrating AI into CI/CD and developer workflows. - Ability to work in ambiguous problem spaces, evaluate tradeoffs, and make pragmatic engineering decisions. - Strong written and verbal communication skills, with experience mentoring and leading through influence. Preferred Qualifications - Demonstrated expertise across agentic architecture, MCP integration, Codex/Claude Code configuration, prompt engineering, and context management. - Experience building multi-agent research or customer support systems, or structured data extraction pipelines. - Experience with AWS, Docker, Kubernetes, Terraform, and GitOps in support of AI/agentic infrastructure. - Familiarity with vector databases, embeddings, and AI evaluation frameworks. - Contributions to open-source projects involving AI, agentic systems, or developer tooling. - Strong systems thinking — understands how models, agents, tools, context, APIs, data, and infrastructure fit together as production systems, and can reason about dependencies and tradeoffs across the stack. - A track record of adapting quickly to new AI tools, models, and frameworks as the space evolves. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $177,300 - $265,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Sr. Principal Machine Learning Engineer - Central...
Riot has petabytes of data and state-of-the-art processing technologies to build products that elevate the player experience at a massive scale. As a Sr. Principal ML Engineer within the Central Product team, you will define and drive the modeling architecture that powers personalization, matchmaking, and social experiences across the player ecosystem - in and around the game.Working alongside Product Leaders, Software Engineers & Data Engineers who lead foundational data systems for social graph, presence, chat, and matchmaking telemetry, you will lead the AI and modeling layer that transforms this data into intelligent, adaptive, and fair experiences for our players. Your work ensures that every player connection - from friend recommendations to lobby matchmaking and in-game social features - feels meaningful, fair, and personalized through responsible, scalable machine learning systems. Responsibilities: - Modeling Architecture for Player Intelligence Graph - Define and lead the modeling architecture that powers player personalization, matchmaking, social graph recommendations, and community discovery. - Develop models for churn model, revival models. - Drive multi-objective optimization frameworks balancing fairness, latency, diversity, and experience quality. - Establish and standardize evaluation protocols (match quality, satisfaction metrics, toxicity mitigation). - Real-Time Lifecycle, Personalization & Player Experience AI - Build real-time inference systems for personalized content, store offers, matchmaking and player interactions at scale. - Partner with the Data Engineers to integrate low-latency data pipelines and feature stores into online model serving. - Lead adoption of contextual bandits, reinforcement learning, and graph ML for adaptive, session-aware personalization. - Drive experimentation systems for live-service optimization (player retention, engagement, satisfaction). - Collaboration & Cross-Disciplinary Influence - Work in lockstep with the Product leaders, Software Engineers & Data Engineers to define data schema, pipeline, and feature requirements that support advanced modeling. - Collaborate deeply with Data Engineers to align ML and data-system architecture. - Co-define standards for data schema design, feature lineage, and model observability. - Jointly drive automation and reliability across the data + ML lifecycle — from ingestion to inference. - Ensure shared governance for real-time player data, ensuring quality, security, and compliance. - AI Governance - Define Responsible AI standards for matchmaking and social systems — including fairness, transparency, and explainability. - Implement bias mitigation and trust calibration mechanisms to ensure equitable player experiences. - Partner with Research and Player Dynamics teams to ensure ethical alignment and reduce emergent negative behaviors. - Lead post-launch evaluations of algorithmic impact on community health and player sentiment. - System Architecture & Optimization - Drive org-wide model optimization standards - latency, throughput, memory efficiency. - Architect systems for multi-model orchestration (e.g., skill, preference, and toxicity models working in concert). - Define telemetry standards for online model observability and drift detection. - Partner with platform teams to optimize inference cost and hardware utilization. - Mentorship & Cross-Disciplinary Leadership - Mentor senior ML engineers and data scientists, strengthening system design and experimentation practices. - Collaborate with Data Engineering, Game Engineering, and Player Insights teams to define unified data contracts. - Represent the ML discipline in cross-functional design reviews, ensuring data-driven decision making. - Contribute to hiring, interview calibration, and craft council development for ML excellence. Required Qualifications: - 15+ years in Machine Learning or Applied AI; 3+ years in a principal or staff-level technical leadership role. - Proven experience in real-time, large-scale ML systems - matchmaking, recommendations, or personalization. - Deep expertise in graph ML, reinforcement learning, and representation learning. - Proficiency in PyTorch, TensorFlow, JAX, and modern data/serving frameworks (Ray, Kafka, Flink, Redis). - Strong understanding of A/B testing, experiment design, and player experience metrics. - Track record of defining cross-team ML standards and leading technical direction. Desired Qualifications: - Background in game development, player behavior modeling, or social ecosystems. - Experience in trust & safety, toxicity detection, or community health models. - Familiarity with Vertex AI, SageMaker, or internal orchestration systems for real-time inference. - Demonstrated success integrating ML systems with live-service game backends. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: - Safeguarding confidential and sensitive Company data - Communication with others, including Rioters and third parties such as vendors, and/or players, including minors - Accessing Company assets, secure digital systems, and networks - Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
PhD Data Scientist, Intern
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our Fraud, Losses, and Financial Crime Data Science team builds the models and data products that protect Stripe and its users from fraud, account takeover, and financial crime. We own the full fraud and loss modeling stack - from account takeover detection and card fraud classification to merchant-level loss estimation, unsupervised anomaly detection, and financial crime risk modeling. We partner with Fraud Engineering, Financial Crimes Engineering, and Risk Operations to bring these systems into production and ensure they have measurable impact on Stripe's financial integrity and user trust. What you’ll do As an intern at Stripe you’ll work on projects across our stack that directly impact the way millions of businesses operate. You’ll own problems end to end with the support of your manager and teammates. It’s an opportunity to work alongside some of the most creative and technically rigorous data analysts and scientists in the industry. You'll partner deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. You'll work closely with partners to extract insights from the rich and complex data at Stripe. You'll build metrics, scalable data pipelines, dashboards, and reports to inform and run the business. You'll deliver actionable business recommendations through analyses and data storytelling. Our internship program is competitive and the expectations are high. Responsibilities - Applying probability distributions, statistical inference, and hypothesis testing to quantify uncertainty and evaluate business outcomes - Using Python or R for data analysis, data processing, visualizations, statistical modeling, machine learning, predictive analytics, automation, and implementing causal inference and experimental analyses - Building, training, and evaluating predictive models across regression and classification tasks for bias-variance trade-offs and model selection - Modeling temporal dependencies, seasonality, and trend decomposition to generate and evaluate time-series predictions - Identifying structural patterns, clusters, and outliers in unlabeled data - Deploying models in production and adjusting model thresholds to improve performance - Designing, running, and analyzing complex experiments and leveraging causal inference designs - Using SQL and Spark to create, transform, and analyze large datasets - Learn quickly by asking great questions, finding how to work with your mentor and teammates effectively, and communicating the status of your work clearly - Present your work to the Data Science team, partner teams, and fellow interns. Who you are - Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. - Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. - Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements - Enrolled in a quantitative PhD program (e.g. Data Science, Statistics, Economics, Mathematics, etc.) with the expectation of graduating in December 2027 or spring/summer 2028 - Experience with SQL and a scientific computing language (such as Python, R, etc.) - Proficiency with AI tools to accelerate model development, analysis, and coding - Experience communicating and collaborating with multidisciplinary stakeholders in a team environment Preferred qualifications - Experience writing and debugging data pipelines - Demonstrated ability to evaluate and receive feedback from mentors, peers, and stakeholders via experience from previous internships or other multi-person projects - Ability to learn new systems and form an understanding of those systems, through independent research and working with a mentor and subject matter experts
Account Executive, AI Startups - Grower
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The AI Startups team is focused on one of Stripe’s most strategic growth areas: enabling the monetization and scaling of AI-native and AI-enabled businesses. We are in a unique position to partner with the most ambitious AI companies at the forefront of artificial intelligence. Our team collaborates across infrastructure, foundational models, agents, and applications to support these companies in their growth and global commercialization using Stripe’s comprehensive financial stack. What you’ll do Responsibilities - Own contract renewals and lead commercial negotiations to increase revenue and market share among existing customers. - Develop and implement sales cycle strategies to drive product adoption, new sales, and client retention at scale. - Address complex client needs by collaborating with product, sales, risk, and operations teams to enhance our offerings. - Build and refine the go-to-market playbook for AI monetization and usage-based billing (UBB), including segmentation, messaging, sales strategy, and pipeline generation. - Engage with AI founders and industry influencers to position Stripe as the preferred infrastructure for monetizing AI. - Represent Stripe in market-facing activities (e.g., hackathons, webinars, events) to elevate our presence in the AI and billing ecosystem. Who you are We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s clients and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! Minimum requirements - 5+ years of experience in a client-facing/sales role - Ability to understand complex technical ecosystems and build great relationships with technical customers - Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements - Analytical ability to manage complex pricing and cost considerations - Experience managing projects with input from cross-functional teams - A knack for working well with a wide range of stakeholders, both internally and externally - Ability and motivation to operate in a highly ambiguous and fast-paced environment - Superior verbal and written communication skills Preferred qualifications - Prior experience in a sales and/or customer-facing role at a high growth technology company - Experience with Excel and SQL, or a willingness to learn
Technical Program Manager, AI Tooling
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for an experienced Technical Program Manager to build and run the program operating system for Figma's growing Internal AI Tooling portfolio. Reporting into the CIO PMO and embedded within the team driving this work, you'll partner closely with Product and Engineering leaders to translate an emerging roadmap into coordinated, secure, and scalable capabilities used across Figma — bringing together Engineering, Security, Legal, Procurement, Data Engineering, Business Systems, IT, Enablement, and business teams. You'll create clarity across this system by establishing lightweight planning and governance, aligning teams around shared milestones and decisions, and ensuring initiatives move from intake through release and operational handoff with clear ownership and measurable outcomes — shaping not only what gets delivered, but also how Figma evaluates, builds, releases, and operates internal AI capabilities as the portfolio grows. The ideal candidate can bring structure to an ambiguous, fast-moving environment without introducing unnecessary process, and can lead complex work through influence rather than direct authority. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: - Translate the Product Manager's roadmap and prioritized outcomes into integrated program plans, milestones, release schedules, decision points, and clear ownership - Manage execution of the Internal AI Tooling roadmap across technical teams and business stakeholders - Operationalize a transparent intake and routing process so requests have a defined problem, expected business outcome, delivery path, risk profile, and accountable owner before work begins - Establish and facilitate lightweight planning and execution cadences, including program reviews, dependency reviews, decision forums, release-readiness reviews, and stakeholder updates - Maintain an integrated view of dependencies, risks, issues, assumptions, and decisions, driving timely resolution or escalation when work is blocked - Coordinate security reviews, legal and procurement milestones, data dependencies, vendor commitments, and business-system integrations so these workstreams are engaged at the appropriate stage of delivery - Ensure releases have appropriate acceptance criteria, operational ownership, support processes, runbooks, escalation paths, and feedback loops before handoff - Partner with Product and stakeholders to define measurable outcomes and provide clear reporting on delivery health, adoption readiness, operational performance, and realized impact We'd love to hear from you if you have: - 5+ years of technical program management, or technical delivery experience in a cloud, SaaS, enterprise-technology, or internal-tools environment - Demonstrated experience leading complex programs across Product, Engineering, Security, Legal, Data, Business Systems, Operations, and business stakeholders - A track record of translating product roadmaps into integrated plans, milestones, dependencies, decision points, release schedules, and measurable outcomes while maintaining clear ownership boundaries between Product, Program, and Engineering - Technical fluency with enterprise systems, APIs, integrations, data flows, platform dependencies, identity and access, and software-delivery lifecycles. You do not need to be an engineer, but you should be able to engage credibly in technical planning and tradeoff conversations - Excellent written and verbal communication, facilitation, and influencing skills, with the ability to establish lightweight governance, present concise decisions and risks, and create accountability without relying on direct authority While it's not required, it's an added plus if you also have: - Direct experience delivering internal AI tooling, platform, or product programs in a rapidly evolving technology environment - Experience with responsible AI, model governance, security, privacy, compliance, or AI risk-management frameworks - Familiarity with enterprise SaaS, middleware, low-code or no-code automation, identity platforms, data platforms, vendor evaluation, or procurement processes - Experience with change management, enablement, enterprise adoption, Product Operations, or establishing a new program-management practice in an emerging organization At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 - $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: - Holding interviews in an accessible location - Enabling closed captioning on video conferencing - Ensuring all written communication be compatible with screen readers - Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Data Scientist
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our work is broad and varied, influencing how our products work (e.g., understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, and quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. We have a variety of Data Science roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you'll do We're looking for a variety of Data Scientists to partner with the Product, Finance, Payments, Security, Risk, Growth, and Go-to-Market teams. You'll work closely with a specific part of the business, playing a crucial role in optimizing our systems and leveraging data to make strategic business decisions. As Data Scientists at Stripe, it's our mission to ensure that the company strategy, products, and user interactions make smart use of our rich data, using techniques like machine learning, statistical modeling, causal inference, optimization, experimentation, and all forms of analytics. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - PhD with 3 years, MS or MA with 6 years, or BS or BA with 8 years of data science or quantitative modeling experience - Proficiency in SQL and a computing language such as Python or R - Experience in working with cross-functional teams to deliver results - Ability to communicate results clearly and a focus on driving impact - A demonstrated ability to manage and deliver on multiple projects with a high attention to detail - Strong business acumen and experience in synthesizing complex analyses into actionable recommendations - Proficiency with AI tools to accelerate model development, analysis, and coding Preferred qualifications - Strong knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, product analytics, causal inference, and experimentation - Experience deploying models in production and adjusting model thresholds to improve performance - Experience designing, running, and analyzing complex experiments or leveraging causal inference designs - A builder's mindset with a willingness to question assumptions and conventional wisdom - Experience with distributed tools such as Spark, Hadoop, etc. - A PhD or MS in a quantitative field (e.g., Statistics, Engineering, Mathematics, Economics, Quantitative Finance, Sciences, Operations Research)
High School Internship, Software Engineering (Summ...
This role is intended for current high school students graduating in 2027 or later. Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier, from solo founders to established enterprises, united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe do not tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many, especially the new and innovative ones, we think that Stripe is one of the very best places to learn about how the world works. What you’ll do This is a small, selective internship for exceptional high school students and recent graduates whose technical work already stands out well beyond what we typically see at this stage. We are not looking for potential or credentials alone. We are looking for students who can show, through what they have built, researched, or contributed, that they are ready to do substantive engineering work with a Stripe team. You will spend 12 consecutive weeks between May and August working in person from Stripe’s San Francisco or Seattle office on a scoped engineering project. You will own a problem end to end with support from your manager and teammates, contribute to Stripe’s codebase, and learn how engineers build reliable systems used by millions of businesses. Recent Stripe intern projects include expanding Payments Foundation Model capabilities to improve generalized anomaly detection, building more approachable fraud controls, creating safer payouts, and developing user-facing solutions that prevent costly pricing mistakes and make merchant checkout setup easier. You will work alongside Stripe’s collegiate interns and full-time employees. That means participating in the same team environment, learning how engineers at different stages approach technical decisions, and building relationships across the broader Stripe community. This is not a trainee or classroom-based program. You will receive support from your manager and teammates, but you will be expected to contribute to your team’s work, learn quickly, communicate clearly, ask strong questions, and produce work that holds up under technical review. As with Stripe’s collegiate internships, strong performance may lead to consideration for future opportunities at Stripe, including full-time employment for interns who meet the relevant eligibility and hiring requirements. Future opportunities are not guaranteed and will depend on individual performance and Stripe’s hiring needs. Responsibilities - Participate fully in the team you join, including team discussions, decisions, and the technical design process. - Write, test, and document software intended for production use by Stripe teams and users. - Give and receive technical feedback through code reviews and design discussions. - Collaborate with engineers and cross-functional partners to seek and incorporate feedback. - Learn unfamiliar systems through independent research and close work with your manager, mentor, teammates, and subject matter experts. - Communicate the status of your work clearly, including progress, risks, open questions, and where you need help. - Use current AI development tools thoughtfully while applying rigorous judgment to review, refine, test, and validate outputs. What We Look For We don't have a test score threshold. We look for people who have already started acting like the engineers and operators we most admire. - Ambitious builder: Y ou are energized by building solutions without a clear precedent and working through difficult technical problems. You can point to technical work that shows unusual initiative, depth, or originality for someone at your stage. - Rigorous thinker: You care about whether your work is correct, not just whether it runs. You test your assumptions, examine edge cases, and can explain the choices you made. - Adaptable problem solver: You learn quickly, respond well to feedback, and keep making progress when the path is unclear. - Collaborative teammate: You communicate clearly, treat others with kindness, and know when to work independently and when to ask for help. Minimum requirements - Currently enrolled in high school, or graduating from high school before the internship begins. - Available to work full-time and in person from Stripe’s San Francisco or Seattle office for 12 consecutive weeks during a mutually agreed period between May and August 2027. We cannot accommodate remote participation, a shorter internship, or breaks within the 12-week period. - Experience programming through independent projects, research, coursework, competitions, open source contributions, a startup, or another setting. We work mostly in Ruby, Java, JavaScript, Go, and Scala. We believe new programming languages can be learned when the fundamentals are strong. - Evidence of exceptional technical achievement for your stage. This could include a product or system you built, a substantial open source contribution, original research, meaningful work at a startup, advanced competition performance, or another body of work that demonstrates comparable depth and ownership. - Ability to explain your individual contribution to the work you submit, including the problem, technical decisions, tradeoffs, testing, feedback, and what you would improve. - Experience working with others on a technical project and incorporating feedback from peers, mentors, teachers, users, or collaborators. - Ability to learn unfamiliar systems through independent research and work with a mentor or subject matter expert. - Clear written and verbal communication. - Ability to meet the employment eligibility, minimum age, and documentation requirements for the role’s location by the internship start date. Final contract language is subject to Legal review. Preferred qualifications - One or more areas of deeper technical knowledge, such as frontend, backend, infrastructure, data, machine learning, security, or developer tools, balanced with strong general programming fundamentals. - Experience writing high-quality pull requests, tests, technical documentation, or design notes. - Familiarity navigating an unfamiliar codebase or contributing to a multi-person project. - A record of sustained technical work over time, not only one-time awards or credentials. - Curiosity about how businesses operate and how software can improve the conditions for economic growth. What to submit - A resume or short summary of your technical experience. - In that summary please include one or two examples of your strongest work, such as a repository, live product, technical paper, research abstract, competition submission, or project write-up. Private work may be described without sharing confidential material. - For each example, a short explanation of the problem, what you personally contributed, the hardest technical decision, how you tested the work, and what you learned. - Optional: High school transcript, standardized test scores. Please note that this is an hourly position with a pay rate of $60 per hour.
Content Optimization Specialist
The Technical Content team is looking for an experienced Content Optimization Specialist who will help grow the visibility of Datadog across traditional search and AI-assisted search platforms. As part of the Community organization, you will optimize written and video technical content for search engines, answer engines, generative engines, and AI/LLM experiences while identifying new opportunities as audience needs and search behavior continue to evolve. You should understand how content is surfaced, cited, and summarized across traditional search, AI-assisted search, and agentic platforms. The ideal candidate has hands-on experience optimizing content that targets search demand from a highly technical audience and wants to apply their skills to the evolving AEO/GEO landscape. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace, in the office three days per week, to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do : - Translate complex technical concepts into clear, well-structured content that aligns with audience-specific search intent. - Manage on-page content optimization, including metadata, structure, and internal linking - Analyze how Datadog content is surfaced, cited, and summarized across AI-assisted search and agentic platforms, and use those findings to guide content optimization. - Collaborate with cross-functional stakeholders across our Community, Marketing, and Product Management teams to ensure content aligns with SEO/AEO/GEO best practices and supports key growth initiatives. - Conduct keyword research and content gap analysis that inform content production and optimization. - Create content briefs and outlines that turn research findings into clear requirements for content development and optimization. - Monitor and report on the results of content optimization efforts, highlighting gains, losses, and opportunities across search rankings, earned citations, AI visibility, traffic, and user engagement. Who You Are : - You have experience creating a high volume of technically accurate content for an engineering and developer audience. - You have a portfolio of content you’ve developed in previous roles and can show how your work contributed to measurable business results. - You have 3-5 years of hands-on SEO experience, with a focus on on-page content optimization. - You have 1-2 years of experience optimizing content for AI-assisted search and agentic platforms (ChatGPT, Claude, Gemini, Codex, etc.) - You are proficient with several SEO/AEO tools, such as Profound, Conductor, Semrush, Ahrefs, and Google Search Console. - You have 2-5 years of experience working as a technical content writer, journalist, or content strategist at an AI or SaaS company. - You stay up to date on SEO, AEO, GEO, and AI trends and know how to translate industry changes into opportunities. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - High income earning opportunities based on self performance - New hire stock equity (RSU) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Sales training in MEDDIC and Command of the Message - Intra-departmental mentor and buddy program for in-house networking - An inclusive company culture, opportunity to join our Community Guilds - Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $112,000 - $140,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Senior Customer Engineer,Indonesia
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Singapore What you will do as a Senior Customer Engineer The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. - This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior Customer Engineer SLED TX (Austin, Dallas o...
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Austin, Dallas or Houston TX Senior Customer Engineer SLED *This is a work-from-home 100% remote role, but you should reside in Texas." What you’ll do as a Senior Customer Engineer SLED About the Role At Cloudflare , we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion. Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, this specialized role will focus heavily on our SLED (State, Local, and Education) and Local Government sectors. You will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire public sector customer journey. Key Responsibilities - Technical Validation : Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, and Developer Platforms) tailored to public sector procurement and compliance standards . - Customer Adoption & Value Realization : Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks common in municipal and educational IT infrastructures . - Commercial Accountability & Expansion : Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory : Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. - AI Orchestration & Workflow Automation : Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory. Minimum Qualifications - Public Sector Expertise : Proven experience working with or selling into SLED, Local Government, State or Municipal agencies , with a deep understanding of public sector buying cycles, compliance requirements, and unique government IT constraints. - Experience : Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). - Technical Acumen : Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. - Commercial Mindset : Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and public sector/enterprise sales cycles. - Communication : Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level government C-suite/elected official business strategy. Strongly Preferred Qualifications (The "Good-to-Haves") - Cloudflare AI Stack Experience : Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize. - Applied AI Knowledge : Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures. - Coding/Scripting : Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Compensation Compensation may be adjusted depending on work location. - For Texas based hires: Estimated annual salary of $231,000-$275,000+ OTE, Base + Commissions Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Digital Customer Engineer
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Kuala Lumpur, Malaysia What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Research Manager - Foundation & World Models
As a Research Manager within Datadog AI Research (DAIR), you will lead a team working on fundamental research in foundation models and world models while remaining deeply engaged in the technical direction of the work. You will advance large-scale pre-training and multimodal learning across the diverse signals generated by distributed systems, including metrics, traces, logs, topology, and events. You will provide technical leadership to a team of researchers and research engineers, mentor and develop highly technical talent, shape research direction, and collaborate with Datadog’s product and engineering teams to translate research advances into products. This role is designed for an exceptional researcher or technical leader who wants to maintain a strong hands-on research identity while developing and leading a high-performing team. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: - Lead research in foundation models, world models, and multimodal learning, setting the technical direction for ambitious research programs grounded in observability and security - Guide and mentor researchers and research engineers while remaining closely involved in research strategy, experimentation, model development, and technical problem-solving - Train large-scale multimodal models on diverse telemetry data, including metrics, logs, traces, topology, events, and other non-text modalities - Advance approaches to pre-training, representation learning, world modeling, scaling, and evaluation for models that learn the dynamics of complex distributed systems - Collaborate with cross-functional teams across Research, Product, and Engineering to translate research advances into scalable Datadog capabilities - Contribute to research publications, present at top-tier conferences such as NeurIPS, ICLR, and ICML, and help open-source key model artifacts and benchmarks Who You Are: - You hold a PhD in Computer Science, Machine Learning, or a related field, or have equivalent experience, with deep expertise in areas such as foundation models, world models, multimodal learning, or generative modeling - You have demonstrated the ability to lead technically ambitious research at meaningful scale, whether in an industry research lab, startup, academic environment, or another research setting - You have extensive hands-on experience designing, training, or evaluating large-scale deep learning models (such as large language models), with experience in multimodal or non-text data considered a strong plus - You have a track record of research impact through influential publications, significant model or system contributions, widely used research artifacts, or equivalent technical achievements - You have operated at a senior technical level and have experience leading, mentoring, and developing teams of researchers or engineers, while remaining deeply hands-on in technical direction and execution - You want to develop and support a research team while maintaining a strong technical identity, and you can communicate complex research findings effectively across technical and non-technical audiences Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - High income earning opportunities based on individual performance - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Sales training in MEDDIC and Command of the Message - Intradepartmental mentor and buddy program for in-house networking - An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) - Access to Inclusion Talks, our Internal panel discussions - Free, global Spring Health benefits for employees and dependents age 6+ - Competitive global benefits - Giving programs Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. LI-Onsite About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Senior Software Engineer - Distributed Systems (Ap...
At Datadog, Batch Engineering owns something most engineers only dream about: a domain. They are responsible for the systems that apply signal finding models at scale, and are looking for a senior backend engineer to own and grow this space from our Paris hub. You'd be architecting the scalable systems that power both internal data science and external customers, while building influence over a team that's tackling real, meaty infrastructure problems every day. The core here is Kafka and Flink while collaborating with data scientists on signal systems that work at scale. Most backend engineers work in one or the other; you'd own both end-to-end. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do - Design, build, and operate the backend systems that apply signal finding models at scale for internal data science teams and external customers. - Own Kafka and Flink components end to end, from architecture and implementation through production reliability, performance, and evolution. - Partner with data scientists to turn models and signal requirements into robust production workflows. - Improve the scalability, observability, and operational resilience of data processing systems as usage grows. - Lead technical decisions in your domain, collaborate across engineering teams, and help other engineers grow through design reviews and mentorship. Who You Are - You have significant backend engineering experience building and operating distributed systems in production. - You have hands-on experience with Kafka and Flink, including designing or improving data processing pipelines at scale. - You can reason through tradeoffs in throughput, latency, reliability, and maintainability, and turn those decisions into clear designs and working code. - You enjoy collaborating with data scientists and engineering partners to translate open-ended requirements into dependable systems. - You can take ownership of a technical area while sharing context, reviewing designs, and supporting the growth of teammates. - You’re curious about using AI tools to improve how you build software and able to evaluate their output critically. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Intradepartmental mentor and buddy program for in-house networking - An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) - Access to Inclusion Talks, our internal panel discussions - Free, global mental health benefits for employees and dependents age 6+ - Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Staff Data Scientist, Healthcare Economics
Staff Data Scientist, Healthcare Economics at Pomelo Care. Femtech Insider network role. Industry tags: Apps, Child Care, Children, Community and Lifestyle, Health Care, Healthcare, HealthTech, Hospital, Hospitals and Health Care, Information Services (B2C), Medical Records Systems, Mobile. Skills: Health Economics, Statistical Modeling, Data Analysis, Data Visualization, Problem Solving, Program Evaluation, Value-Based Care. Locations: United States. Work mode: on site.
Staff Data Scientist, Healthcare Economics
Staff Data Scientist, Healthcare Economics at Pomelo Care. Femtech Insider network role. Industry tags: Apps, Child Care, Children, Community and Lifestyle, Health Care, Healthcare, HealthTech, Hospital, Hospitals and Health Care, Information Services (B2C), Medical Records Systems, Mobile. Skills: Health Economics, Statistical Modeling, Data Analysis, Data Visualization, Problem Solving, Program Evaluation, Value-Based Care. Locations: United States. Work mode: on site.
Staff Data Scientist, Healthcare Economics
Staff Data Scientist, Healthcare Economics at Pomelo Care. Femtech Insider network role. Industry tags: Apps, Child Care, Children, Community and Lifestyle, Health Care, Healthcare, HealthTech, Hospital, Hospitals and Health Care, Information Services (B2C), Medical Records Systems, Mobile. Skills: Health Economics, Statistical Modeling, Data Analysis, Data Visualization, Problem Solving, Program Evaluation, Value-Based Care. Locations: United States. Work mode: on site.
Staff Data Scientist, Healthcare Economics
Staff Data Scientist, Healthcare Economics at Pomelo Care. Femtech Insider network role. Industry tags: Apps, Child Care, Children, Community and Lifestyle, Health Care, Healthcare, HealthTech, Hospital, Hospitals and Health Care, Information Services (B2C), Medical Records Systems, Mobile. Skills: Health Economics, Statistical Modeling, Data Analysis, Data Visualization, Problem Solving, Program Evaluation, Value-Based Care. Locations: United States. Work mode: on site.
Principal Software Engineer- Agentic Customer Care
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY Safety Experience? Safety is paramount at Roblox, and it shows up in everyday human moments. A rating left on a game. The words a Customer Care agent chooses when replying to a report. Whether a suspended account feels like a fair call or an arbitrary one. How fast someone gets back into an account they thought was gone for good, guided by an agentic Customer Care experience. Every one of these moments runs through systems we build: our tools, our data pipelines, our audit trails. We are looking for a Principal Software Engineer to join our Safety Experience team within the Trust & Safety organization. In this role, you will revolutionize Roblox users' perception of safety by developing agentic applications and complex technical solutions at scale. You Will: - Design and build agentic workflows and technical solutions for both customer facing applications and internal use cases. - Stay familiar with recent trends in LLMs and develop innovative solutions and features for the chatbot, while optimizing for cost. - Influence the team's roadmap and long-term strategy in collaboration with product, operations, and other cross functional stakeholders to develop the next generation of safety experience. - Provide technical leadership, influencing decisions within and beyond the pod - Mentor junior engineers to strengthen their technical skills and support their professional growth. You Have: - A Bachelor's degree in Computer Science, or a related field, with a minimum of 8 years of hands-on experience. A graduate degree is highly preferred. - Proven experience developing innovative solutions using LLMs is required. - Extensive experience with modern programming languages such as C#, Java, Python, or similar, with a strong emphasis on writing efficient, maintainable, and scalable code. - In-depth knowledge of contemporary software design patterns, including microservice architecture, RESTful APIs, and Remote Procedure Calls (RPC), with a proven track record of building robust and scalable systems. - Demonstrated ability to develop end-to-end solutions for complex technical challenges, collaborating across multiple teams from conception through to launch. - Proven experience developing innovative solutions using LLMs is highly desirable. - Prior experience in machine learning is helpful. You Are: - A Technical Leader: You have initiated and facilitated challenging technical solutions. Your technical expertise influences product direction. You foster a culture of technical excellence. - Versatile: You're a jack of all trades and you are comfortable with several languages and technologies already; you are adaptable in any situation. You are resourceful, and take a creative and strategic approach to solving hard problems. - Analytical : Excited to investigate large, ambiguous problems, and quantify the problems and the solutions. - User Oriented: You always start with the needs of the user, whether they are Roblox users or internal engineers before architecting a solution. - Team Oriented: You lift up your peers and find ways to make the team stronger. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $295,250 - $345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Staff DevSecOps Engineer
About IonQ: IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance . Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before. What to expect The Platform Engineering team builds, secures and operates scalable infrastructure supporting cloud-managed SaaS products with on-premises components deployed at customer sites. As our Staff DevSecOps Engineer, you will provide the technical leadership for our software factory, defining how software is built, secured and released across the organisation. You will own the roadmap, architecture and tooling that enable every engineering team to deliver software securely, consistently and at scale, while remaining hands-on with automation, infrastructure and platform engineering. Working closely with Architecture, Site Reliability Engineering, Cloud Operations and Product Development, you will drive an automation-first culture where secure software delivery, developer experience and operational excellence are embedded into every stage of the software lifecycle. - Define and evolve the software factory, including CI/CD platforms, release engineering, developer tooling, Infrastructure as Code, dependency management and software supply-chain security. - Deliver secure-by-default engineering practices through automated security controls, policy enforcement, vulnerability management, compliance automation and AI-driven workflows. - Mentor engineers, establish engineering standards and collaborate across technical teams to deliver scalable, secure and highly automated development platforms. What you'll be doing You will lead the design, implementation and operation of the organisation's DevSecOps platform, ensuring software moves securely and efficiently from commit to production. You will develop reusable CI/CD pipelines, Infrastructure as Code modules and self-service developer capabilities that improve productivity whilst maintaining the highest security standards. You will own release management, dependency and supply-chain security, security operations and hybrid infrastructure consistency across cloud and on-premises environments. You will also drive the adoption of agentic automation and AI-enabled workflows to reduce manual effort, improve operational efficiency and enhance software delivery. - Own the software-factory roadmap, CI/CD platform, release engineering, Infrastructure as Code, internal developer platform and software supply-chain security. - Embed security throughout the delivery pipeline through automated scanning, policy enforcement, vulnerability management, secrets management and continuous compliance. - Develop agentic automation for pipeline operations, dependency management, release processes and operational support, while providing technical leadership, mentoring and engineering governance. What you'll bring You are an experienced DevSecOps or Platform Engineering leader with more than eight years of production engineering experience and recent hands-on responsibility for building and operating enterprise-scale CI/CD platforms. You have designed production Infrastructure as Code, embedded security into delivery pipelines and delivered measurable improvements across software delivery, release management, dependency governance or vulnerability remediation. You are passionate about automation and continuously removing manual effort through tooling, scripting and intelligent workflows. - 8+ years of production engineering experience with recent hands-on responsibility for enterprise-scale CI/CD platforms, Infrastructure as Code and production automation. - Proven experience embedding security into software delivery through automated scanning, policy enforcement, vulnerability management and measurable operational improvements. - Strong scripting and automation skills, with a demonstrated ability to simplify complex operational processes through reusable tooling and automation. You'll be a great fit with You have deep expertise in modern software supply-chain security, internal developer platforms and secure software delivery. You understand how to balance developer productivity with governance, compliance and operational resilience, while creating platforms that engineering teams enjoy using. You bring practical experience of AI-enabled software delivery, modern release engineering and cloud-native platform design, with a passion for building secure, scalable and highly automated engineering ecosystems. - Proven expertise in software supply-chain security, including artefact signing, Software Bills of Materials (SBOMs), provenance and SLSA principles. - Experience designing internal developer platforms, self-service engineering capabilities and release management processes, including expedited production releases. - Hands-on experience with agentic automation, AI or LLM security, and intelligent workflow orchestration within modern DevSecOps environments. Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401(k), unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!
Staff Software Engineer, Native Mobile
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Staff Software Engineer, Native Mobile to join the App Infra team within the Consumer & Business group and help lead Coinbase's greenfield native mobile app rewrite. This team is replacing the existing React Native app with native Swift and Kotlin builds, using AI-driven agentic workflows to translate and rebuild every core surface for millions of customers. Your direction will determine how the team works: you'll bring deep iOS or Android expertise to set the technical bar, own quality outcomes, and translate org strategy into the team's technical execution as product teams onboard to native. What you'll do: - Own the architecture of core native app surfaces in Swift and Kotlin, making the structural decisions that product teams build on as they onboard to native. Make this architecture enforceable: define the module boundaries and responsibilities, visibility rules, and compile-time checks that yield a high quality and scalable codebase by default. - Stay hands-on across the team's codebases, writing and reviewing code at depth rather than directing from a distance. - Lead the agentic code translation workflow, implementing high-quality automated systems for the team's recurring migration work before asking for headcount, and setting what gets automated versus what stays human across the translation pipeline. - Own developer experience for the native codebase, accelerating every engineer who onboards by improving build speeds, local development workflows, and CI/CD reliability, and by defining the architectural patterns and documentation that make native mobile development at Coinbase a world-class experience. - Shape the dual-app agentic synchronization strategy during the transition, prioritizing the highest-impact outcomes and designing the daily agent automations and human review processes that keep native and React Native codebases in sync. - Become a leader throughout the entire mobile community at Coinbase, defining best practices, mentoring L3-L5 mobile engineers across all teams, and fostering connection and support between all mobile engineers. Required Skills and Experience: - 8+ years of iOS or Android mobile software engineering experience (Swift/iOS or Kotlin/Android), with working proficiency in the other platform and willingness to develop cross-platform fluency, as engineers on this team own both iOS and Android. - Track record of shipping high-quality mobile applications at scale with ownership of architecture decisions, performance budgets, and release quality, with outcomes that would not have happened without your direct involvement. - Deep understanding of mobile performance optimization, including cold start, frame stability, scroll jank, and time to interaction, with experience profiling and tuning across device tiers including low-end Android. - Demonstrated ability to translate org strategy into team-level technical execution, build alignment across cross-team and cross-functional partners, and secure commitment on migration timelines and quality standards. - Experience with AI-assisted code generation or LLM-driven development workflows, with demonstrated judgment on what to automate and what requires human review. - Experience improving developer experience through build systems, CI/CD pipelines, and release tooling, with improvements adopted beyond your immediate team. - Uses generative AI responsibly, maintaining human oversight to deliver business-ready outputs and measurable gains in workflow efficiency, cost, and quality. Job# P78587 Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $218,025 - $256,500 USD - Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. - Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. - US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. - Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . - Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Senior Staff Software Engineer, Native Mobile
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Staff Software Engineer, Native Mobile to join the App Infra team within the Consumer & Business group as a technical architect for Coinbase's native mobile future. This is the most significant client platform shift in the company's history, replacing the React Native app with native Swift and Kotlin builds for millions of customers. Coinbase mobile engineers will be expected to support both iOS and Android on their teams using AI-driven agentic translation at unprecedented scale. You'll own outcomes spanning the App Infra team and our ~30 product teams, set our architectural patterns, and relentlessly drive Coinbase towards a novel, world-class mobile development experience. What you'll do: - Define the technical strategy to make the native app development future at Coinbase a reality. - Lead the AI-assisted migration approach, designing reusable AI-automation paradigms such as agent swarms, automated dual-repo synchronization, and continuous improvement of translation efficiency using automated feedback loops. - Architect a paved-road native framework in Swift and Kotlin that sets the architectural bar across teams, unlocking the ability for a single mobile contributor to be productive in both iOS and Android codebases simultaneously. - Drive organizational readiness as a trusted cross-functional partner with product, design, and engineering leadership, resolving cross-team blockers, de-escalating conflict during the dual-app straddle period, and holding peer leaders to a high bar so their patterns spread across teams. - Mentor L5-L6 engineers, develop the technical leadership pipeline for native mobile, and recruit actively through reputation, ensuring the team excels in your absence and your successor is developing. - Become a leader throughout the entire mobile community at Coinbase, defining best practices and fostering connection and support between all mobile engineers. Required Skills and Experience: - 12+ years of software engineering experience with deep expertise in iOS or Android native mobile development (Swift/iOS or Kotlin/Android) and strong working proficiency in the other platform, operating at depth across your own and adjacent team codebases. - Track record of owning outcomes spanning 2-3+ teams that drive business impact, including multi-phase platform migrations or rewrites at scale where you shaped strategy and made trade-offs that raised ROI across teams. - Deep mobile performance expertise across iOS and Android, including cold start optimization, frame stability, scroll jank elimination, and device-tier profiling, with experience setting the architectural bar and defining ownership boundaries other teams build against. - Proven influence without authority at senior levels, with experience changing the technical direction of teams outside your own, securing leadership alignment on ambiguous high-stakes decisions, and resolving cross-team blockers using all tools at your disposal. - Experience designing AI-native engineering workflows adopted across teams, including LLM-driven code generation, agent-based automation, or reusable automation patterns that re-implement existing workflows. - Uses generative AI responsibly, maintaining human oversight to deliver business-ready outputs and measurable gains in workflow efficiency, cost, and quality. Job# P78586 Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $253,895 - $298,700 USD - Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. - Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. - US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. - Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . - Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Senior Software Engineer, Native Mobile
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Software Engineer, Native Mobile to join the App Infra team within the Consumer & Business group. This team is executing a greenfield rewrite of Coinbase's retail mobile app from React Native to native Swift and Kotlin, using AI-assisted code generation to deliver a dramatically faster, higher-quality experience for millions of customers. You'll bring deep iOS or Android expertise to build core app surfaces, contribute to the design of Coinbase’s native mobile agentic workflow, and contribute to the foundation of Coinbase’s future mobile platform as product teams onboard to the native codebase. What you'll do: - Accelerate every other Frontend engineer at Coinbase by defining architectural patterns, improving build speeds, and defining optimal development workflows. - Own the development of core app surfaces in Swift and Kotlin, translating existing React Native flows into performant native implementations that meet strict performance budgets, and setting the project-level quality bar through code and design reviews. - Build within the AI-assisted code generation loop, orchestrating AI as a force multiplier by leveraging LLM-driven translation while applying native mobile expertise to validate architecture, catch edge cases, and ensure production-quality outputs. - Partner with product teams during onboarding to review native PRs, challenge suboptimal patterns, and attack slow paths the team has accepted, such as flaky tests, painful deploys, or ambiguous handoffs between native and React Native codebases. - Drive performance optimization across device tiers, architecting robust solutions through trade-off analysis to eliminate loading indicators, scroll jank, and stall counts, with particular attention to low-end Android devices. - Contribute to the dual-app parity strategy during the transition period, identifying and killing technical debt that matters while ensuring feature and bug fix synchronization between codebases. Required Skills and Experience: - 5+ years of iOS or Android mobile software engineering experience (Swift/iOS or Kotlin/Android). - Demonstrated ability to build and ship performant mobile applications with a focus on frame stability, cold start optimization, and responsive UI across diverse device populations. - Proficiency in Swift or Kotlin with working knowledge of the other, and willingness to develop cross-platform fluency, as engineers on this team own both iOS and Android. - Experience with mobile CI/CD pipelines, build systems, and release processes, with a track record of delivering project-level outcomes that compound beyond the immediate cycle. - Uses generative AI responsibly, maintaining human oversight to deliver business-ready outputs and measurable gains in workflow efficiency, cost, and quality. Job# P78585 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): $186,065 - $218,900 USD - Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. - Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. - US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. - Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . - Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Group Product Manager, Customer Engagement & Exper...
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Group Product Manager to lead the Customer Engagement & Experience (CEE) product team within our EE organization, which defines and builds Coinbase's retail customer support experiences. You'll own the full support ecosystem serving over 100 million customers worldwide, from AI-powered self-service and automation to the Concierge program for our highest-value customers, and the social support strategy that meets customers where they are. You'll lead a team of product managers, technical program managers, and designers to deliver a cohesive experience that balances automation with human support, with the ambition to automate more than 90% of customer contacts while maximizing quality across every support surface and interaction. What you'll do: - Own the multi-year vision, strategy, and roadmap for Coinbase's retail customer support experiences, aligning Engineering, Design, Data, and CX behind ambitious goals tied to company-level automation, quality, and retention outcomes. - Drive the next generation of AI-powered self-service and automation across Coinbase product surfaces, the Help Center , and chat, voice, and social channels, building clean handoffs between AI agents and human specialists so customers get the right help in the right moment. - Own the strategic direction for the Concierge program, pairing dedicated human concierges with AI-powered tooling to deliver a relationship-based support experience that builds trust and deepens engagement with our most valuable customers. - Build proactive support capabilities that detect and resolve issues before customers contact us, identify churn risks and engagement opportunities, and turn public social support moments into trust-building experiences. - Develop and mentor a globally distributed product group, holding an extremely high quality bar for craft, operational excellence, and customer outcomes across everything the team ships. Required Skills and Experience: - 10+ years of product management experience, with 5+ years shipping customer-facing support, self-service, or automation products in fintech, financial services, or similarly regulated domains at global scale. - 5+ years leading and developing product management teams, including managing senior PMs and operating through influence across large, cross-functional organizations. - Demonstrated experience delivering AI-powered products (e.g., LLM-based assistants, agentic workflows, intelligent routing, or automation) with appropriate controls, evaluation, and governance. - Proven ability to define measurable outcomes (automation rate, product and support quality, customer effort scores, retention), instrument product surfaces, and use data to drive roadmap prioritization across a multi-team portfolio. - Leverages AI to accelerate output, efficiency, and quality of the product group in addition to identifying priorities and tradeoff opportunities across a diverse portfolio of product investments. - Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $243,865 - $286,900 USD - Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. - Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. - US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. - Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . - Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Senior Data Scientist
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. The work: We're looking for a Senior Data Scientist to drive analytics across Ripple's product and business portfolio. You'll build the scientific frameworks teams use to evaluate product and business performance, and use AI tooling to accelerate the speed and reach of your analysis. In this role, you'll partner with product and business leads to frame the right questions, bring rigor to how they're answered, and make sure decisions rest on a consistent, thorough foundation. You'll take on ambiguous, high-impact problems, build analyses and tooling others can reuse, and raise the analytical bar of the teams you work with. What you’ll do: - Serve as the data science lead for one or more product or business areas — Payments, Stablecoin, or Custody — applying strong methodology and tackling the hardest analytical problems in your domain. - Partner with product and business leads to shape roadmap decisions: which initiatives to prioritize, what success looks like, and how we'll measure it. - Build the scientific frameworks your teams rely on: product and network health metrics, causal inference approaches, and forecasting that holds up across institutional and developer surfaces. - Apply AI to accelerate analytics — using LLMs and agentic workflows to scale insight generation, automate routine analysis, and make data more self-serve for non-DS partners. - Drive evidence-based evaluation of growth across customers, corridors, and on-chain activity, surfacing the causal drivers behind adoption and volume. - Define and communicate the metrics your teams and leadership run on, translating complex results into clear narratives for senior stakeholders. - Raise the bar for the DS function through mentorship and by modeling strong analytical practice for the data scientists around you. What you'll bring: - 7+ years in data science or quantitative analysis, with a track record of measurable impact on product and business decisions. - Experience as the data science partner to cross-functional teams, shaping roadmaps and helping leaders make better-informed calls. - Track record designing analytics and measurement frameworks that other teams adopt and build on. - Hands-on experience applying AI to accelerate analytics workflows — agentic analysis, AI-assisted insight generation, natural-language data interfaces. - Strong expertise in experimentation, causal inference, forecasting, and statistical modeling. - Expertise in Python or R, fluency in SQL, and experience with large-scale data tech (Databricks). - Experience with FinTech, payments, crypto, or blockchain data is a strong plus. - Advanced degree (MS, PhD) in a quantitative field preferred. - Excellent communication skills — able to translate technical depth into clear narratives for senior stakeholders. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range $164,000 - $205,000 USD WHO WE ARE: Do Your Best Work - The opportunity to build in a fast-paced start-up environment with experienced industry leaders - A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. - Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. - In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. - Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team - We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances - Competitive salary, bonuses, and equity - Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support - Employee giving match - Mobile phone stipend Take Care of Yourself - R&R days so you can rest and recharge - Generous wellness reimbursement and weekly onsite & virtual programming - Generous vacation policy - work with your manager to take time off when you need it - Industry-leading parental leave policies. Family planning benefits. - Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Machine Learning Engineer
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Job Duties: Design, build, and maintain scalable ML infrastructure to support notification relevance, targeting, ranking, and personalization across channels (e.g. push, email, in-app notifications) for millions of users. Architect and implement end-to-end ML pipelines for notifications, including data ingestion, feature computation, model training, evaluation, deployment, and online serving in production environments. Collaborate cross-functionally with data scientists, product managers, and engineers across teams to define requirements, align on priorities, and deliver end-to-end notification solutions. Lead design and implementation of experimentation frameworks (e.g. A/B testing, multi-armed bandits, or similar methods) to evaluate new notification models, ranking strategies, and targeting policies. Mentor and provide technical guidance to engineers, sharing best practices in machine learning engineering, distributed systems, and ML infrastructure design. Full-time telecommuting is an option. Requirements: Bachelor’s degree in Computer Science, Engineering (any field) or related quantitative discipline and five (5) years of experience in the job offered or related occupation. Special Skill Requirements: (1) designing, building, and iterating large-scale scalable software systems; (2) designing and building ML recommender systems at high scale; (3) Delivering large and complex systems with significant business impact; (4) Cross-functional collaboration on large-scale projects with complex dependencies across teams; (5) Object-oriented programming (Python, Golang, or Java); (6) Building ML models with PyTorch or TensorFlow; (7) API design and integration with REST, HTTP, Thrift, or gRPC; (8) Working with largescale key-value and NoSQL storage and caching systems (Redis, Cassandra, DynamoDB); (9) Working with large-scale messaging and event-driven systems (Apache Kafka, AWS SQS, SNS, SES ); (10) Building workflows using orchestration systems (Kubeflow, Ray, Apache Airflow, AWS Step Functions); (11) Working with large-scale analytics and data warehousing platforms (Google BigQuery, Amazon Redshift); (12) Experience with observability, logging, tracing and monitoring tools such as Prometheus, Grafana, AWS Cloudwatch; (13) Designing, running, and analyzing A/B experiments to measure and optimize system performance Benefits: - Comprehensive Healthcare Benefits and Income Replacement Programs - 401k with Employer Match - Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support - Family Planning Support - Gender-Affirming Care - Mental Health & Coaching Benefits - Flexible Vacation & Paid Volunteer Time Off - Generous Paid Parental Leave Submit a resume with references using the apply button on this posting or by email at: applicationsreview@reddit.com at Req.# 1016.125.2. Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. The base pay range for this position is: $230,000.00 - $322,000.00 USD LI-DNI In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Staff Product Engineer, Enterprise AI
Why Thunderbird? Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data. We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first. Our small but growing distributed team includes more than 65 people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, AI offerings, and enterprise-facing work to build independent, privacy-respecting alternatives to big tech ecosystems. Our revenue model combines user donations, which help keep Thunderbird’s applications freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation. A note about Thunderbird and Mozilla: Thunderbird Technologies Corporation is the nonprofit-owned company behind Thunderbird email and a growing portfolio of products. While part of the Mozilla family, Thunderbird is a separate entity from Mozilla Corporation and Mozilla Foundation with its own compensation programs, benefits, and employment policies. To learn more, visit www.thunderbird.net and www.thunderbolt.io The opportunity Thunderbird is expanding beyond email with Thunderbolt, an open-source AI client designed for organizations that need more control over their data, infrastructure, and model choices. We’re looking for a Staff Full-Stack Product Engineer: a full-stack engineer who ships production code and works directly with the partners and enterprise customers adopting Thunderbolt. You’ll spend most of your time in the codebase, building the features, integrations, and customizations that real deployments need. The rest of your time goes to working alongside technical partners to get those deployments running and keep them healthy. Thunderbolt is delivered largely through technical partners and systems integrators who own the day-to-day customer relationship. You’ll be the engineer behind them. You’ll understand how a customer’s environment actually works, turn that understanding into working software, and fix the hard problems that need someone who knows the code. What you’ll do - Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration. - Work directly with technical partners and enterprise customers to understand their environments, requirements, and constraints, and turn them into technical plans and working software. - Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments. - Diagnose and fix complex issues across the application, infrastructure, identity and access, integration, and data-access layers, including bugs and regressions that need a code change and a release. - Maintain customer-specific customizations over time so they keep working as the core product evolves. - Spot which customer requests should become general product capabilities, and work with product and engineering to build them that way rather than as one-offs. - Bring real-world deployment feedback into roadmap and prioritization discussions. - Write the documentation, deployment guidance, and runbooks that let partners handle routine issues on their own. - Use AI-assisted development tools thoughtfully to move quickly while keeping strong judgment about quality, security, and maintainability. What you bring - 10+ years of professional software engineering experience, including significant time building and shipping production applications with Staff-level scope and impact. - Strong full-stack engineering skills, including modern TypeScript or JavaScript, component-based front-end frameworks, and back-end services, APIs, and integrations. - Meaningful experience working directly with customers, partners, or systems integrators in a technical capacity where you also wrote the code. Forward deployed, embedded, consulting, and implementation engineering work all count. - Experience building or supporting AI-enabled applications, such as LLM platforms, RAG systems, agents, enterprise search, or data connectors. - Solid understanding of enterprise deployment concerns, including authentication and identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability. - Judgment about when to build something custom, when to generalize it into the product, and when to push back on a request. - Clear communication skills with both technical implementers and non-technical stakeholders, including being honest about what the product can and can’t do today. - Strong collaboration skills, including experience working closely with product managers, designers, engineers, and other cross-functional stakeholders. - Comfort operating independently in an early-stage product where requirements, architecture, and processes are still taking shape. Bonus points for - Experience with self-hosted, private cloud, sovereign, or regulated deployment environments. - Experience with Docker, Kubernetes, CI/CD, and cloud deployment. - Experience working with European enterprise or public sector customers, or with data residency and sovereignty requirements. - Experience supporting security reviews, privacy assessments, or enterprise procurement processes. - Open-source contributions, or experience in open, highly collaborative engineering environments. What success looks like In your first few months, you’ll help land Thunderbolt’s first enterprise deployments. That means shipping the customizations those customers need, getting partner-hosted deployments stable, and fixing the issues that only show up in real environments. Over time, success means each new deployment takes less custom work than the last. You’ll have turned one-off requests into reusable product capabilities, and partners will be able to handle routine issues without pulling in engineering. Work environment You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of Thunderbird Technologies Corporation. In this role, you’ll also collaborate closely with engineering, product, design, enterprise-facing teams, technical partners, contractors, and external contributors working on Thunderbolt. This is a remote, full-time position. Many of Thunderbolt’s customers and partners are based in Europe, so some regular overlap with European business hours is expected. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines. Compensation & benefits We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: - US: $185,000 - $220,000 USD We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self. Work & career - Fully remote work & schedule flexibility - Company-provided laptop - Annual bonus program - Monthly remote work stipend - Annual professional development stipend - Access to Coursera l earning platform - Industry conferences - Company all-hands and team gatherings Rest & play - 24 days PTO per year (prorated) - Your birthday - Year-end company shutdown - 9 wellbeing days - Public holidays - Other paid leave - Quarterly wellbeing stipend for personal / family activities Health & family - 401(k) contributions - Health, dental, & vision insurance - Disability insurance - Life insurance - Employee assistance program - Paid parental leave - Paid sick days Work eligibility Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship. How to apply Please apply directly through our career page . We carefully review every cover letter and screening question, so take the time to answer each fully. We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration. Our commitment to diversity, equity, and inclusion Thunderbird believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Thunderbird will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
Global Workplace Business Operations Lead
Overview The Workplace Experience team powers and connects the workday for all Perplexity employees across our global offices. We are hospitality and experience-driven at the core. We are made up of People people, meaning that we love supporting each other and all of the People in our workplace. We take on the good and the bad with optimism and with a positive, kind approach to solving problems, dealing with the obstacles handed to us, and proactively creating good around us. We think about each moment through the lens of our colleagues (our customers) so that we can create thoughtful and memorable experiences no matter what task we have at hand. As our Global Workplace Business Operations Lead, you will manage the business operations and cross-functional program delivery that enable our global Workplace Experience team to scale. In collaboration with the Head of Workplace Experience, you will set the operating framework for your areas, make decisions within agreed priorities and approval limits, and remain hands-on in delivering results. You will own the effectiveness of portfolio operating processes and internal project delivery. What You’ll Do - Own the Workplace operating framework: Lead annual and quarterly planning for your areas, translate team strategy into priorities and resource plans, and establish clear decision rights, delivery commitments and measures of success. Resolve sequencing and capacity trade-offs within agreed parameters and recommend when to add people, vendors or technology. - Lead internal capital-project delivery: Take accountability for integrated delivery plans across office openings, refreshes and other capital initiatives. Direct the work of external PMs within agreed scopes, align internal workstreams, resolve delivery issues and hold partners accountable for schedule, cost, quality and operational readiness. - Own portfolio controls and insight: Establish dependable lease administration, obligation tracking, space and occupancy information, and portfolio reporting. Set data and control standards, ensure actions have owners, and turn trends and risks into recommendations before deadlines or capacity constraints become problems. - Drive financial planning and performance: Own the processes and quality of operating and capital forecasts, commitments, actuals and variance analysis in partnership with Finance. Challenge assumptions, recommend corrective actions and investment trade-offs, and give the Head of Workplace Experience a reliable basis for budget and commitment decisions. - Set the systems and reporting roadmap: Own business requirements, governance and improvement priorities for workplace tools such as Envoy. Establish useful performance measures, improve data quality, and automate repeatable work while maintaining appropriate controls and keeping processes practical for the team. - Lead EHS program governance: Establish a risk-based plan, clear responsibilities and a review cadence with qualified vendors and internal teams. Drive follow-through on assessed obligations and remediation across offices and remote populations, maintain evidence of completion, and escalate material risks without substituting for specialist advice. - Set standards for delivery and handover: Own the development and use of project playbooks, planning processes and operational-readiness criteria. Bring together design standards and occupancy requirements, and ensure completed projects transfer to local operations with the documentation, training, vendor arrangements and issue ownership needed to run well. - Serve as a senior operating partner: Lead cross-functional operating and project reviews, surface decisions with clear recommendations, and represent your areas with internal and external partners. Drive resolution within your authority, escalate material changes with options, and build accountability without adding unnecessary layers. What You Bring - Senior functional leadership: 8+ years in workplace business operations, corporate real estate, facilities programs or a closely related field, with increasing responsibility for complex, multi-site programs and their outcomes. You have operated with substantial autonomy, not only administered plans set by others. - Project and program management expertise: You are a project manager at the core. You are quick and agile, but methodical when it comes to planning for, organizing, tracking, and executing on a project in a way that keeps everything and everyone aligned and on task. - Relevant delivery depth: You have a record of delivering office buildouts, relocations or capital improvements as an internal owner, with accountability for scope, financial performance, schedules, change control and external delivery partners. - Strong financial and analytical judgment: You have experience driving forecasting and reporting processes, challenging assumptions and translating portfolio data into resource or investment recommendations; strong spreadsheet and analytical skills. - Experience building an operating framework: You have established planning, governance, performance measures and systems that helped a growing function deliver more predictably. You know when structure improves execution and when it becomes unnecessary process. - Leadership across organizational boundaries: You can secure commitments, challenge constructively and resolve competing priorities across teams and vendors. You communicate risks and recommendations credibly to senior leaders and know which decisions to make independently and which to escalate. - Hands-on ownership and sound judgment: You can move between portfolio-level trade-offs and project details, deliver through others without losing accountability, handle sensitive information responsibly, and maintain a kind, service-oriented approach under pressure. - Helpful, not required: International portfolio experience, workplace technology ownership, EHS program governance, or a relevant project-management credential.
Director of Events and Experiences
Perplexity is seeking a Director of Events to own our events worldwide: the ones we host, the stages we speak on, and the ones we sponsor. You will set the strategy, run production, manage the budget, and build the team. If you have produced a flagship and a dinner in the same week, know what a good sponsorship deal looks like, and want to build an events function from the ground up, this role is for you. Responsibilities - Own events. Hosted, speaking, sponsored. Strategy, budget, production, results. - Set the calendar. Decide which events we run, which we speak at, and which we skip. - Produce hosted events. Launches, dinners, summits, roadshows. Concept, programming, venue, vendors, run of show. - Run the speaking program. Pick the stages. Prepare the speakers. - Manage sponsorships. Negotiate terms, design our footprint, and account for the spend. - Run field events with Sales. Get the right customers in the room. Make sure someone follows up. - Be Perplexity. Our events should look and feel like our product. Work with Brand and Creative on every one. - Lead the team. Equal parts IC and manager. - Build the system. Playbooks, event tiers, intake, vendors, agencies, budgets. - Measure. Attendance, coverage, pipeline, signups. Know which events worked and stop doing the ones that didn't. - Be on site. For the events that matter, you are in the room. Qualifications - 12+ years producing events, including large hosted events, sponsorships, and field programs, ideally in-house at a technology company. - Has built or led an events team. - Has owned large budgets, agency relationships, and vendor contracts. - Has negotiated sponsorships and knows a bad deal when they see one. - Has run an executive speaking program: selecting stages, preparing speakers, managing the day. - Knows production: run of show, staging, AV, registration, staffing, security, permits. - Drives measurement. Has built event attribution and tracked brand sentiment, and reports what each event returned. - Can partner with Sales, Product, Comms, Brand, Finance, Legal, and executives. - Power user of AI tools. Most of your work already runs through them, and you can show us how. - Based in San Francisco or New York. Willing to travel internationally.
Business Operations Manager, Marketing and Communi...
Perplexity is scaling at a pace few companies experience, and the Communications and Marketing team is growing with it. We're hiring a Business Operations Manager to build and run the operating system underneath, so an incredibly busy team can move fast and stay in lockstep. That means keeping the wheels turning: the tool stack, agencies and vendors, budgets, contracts, and the dashboards leadership relies on. It also means building what doesn't exist yet, and making sure everyone knows what's happening and nothing gets dropped. Half builder, half connective tissue. If you like turning ideas into things people use every day, this role is for you. What you'll do - Own the marketing and comms tool stack: evaluate, procure, onboard, provision access, train the team, and retire what we've outgrown - Build and maintain internal tools such as calendars, intake forms, dashboards, trackers, and automations, and keep them reliable as more people depend on them - Run the team's operating rhythm: priorities, launch and campaign calendars, planning cycles, and the cross-functional handoffs that carry work from idea to launch without dropped threads - Manage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performance - Keep contracts and procurement moving with Legal and Finance so agreements never become the bottleneck - Be the connective tissue across the team: know who's working on what, spot dependencies early, and keep people aligned without adding meetings - Act as a thought partner and triage point to leadership: keep them informed, spot problems early, know when to escalate, propose solutions, and see them through - Add rigor without slowing anyone down, knowing the difference between process that helps and process that's overhead What you bring - 4-7 years in marketing operations, business operations, or a similar systems-and-process role, ideally in a fast-growing technology company - You build things. You've stood up tools, automations, or dashboards yourself, and AI tools are already part of how you work - Strong analytical instincts, able to turn messy inputs into numbers leadership can trust - Experience managing agency, contractor, or vendor relationships and working with Legal and Finance on contracts and procurement - Exceptionally organized and genuinely relational. People like working with you, tell you things early, and trust you with what's really going on - A clear, direct communicator who can brief an executive, run a cross-functional meeting, and write a process doc people actually follow - Demonstrated experience working closely with and as a trusted partner to senior executives - Comfortable in ambiguity and thinks in scale, building things that hold up when the team, budget, or number of launches doubles - No specific tool stack required. You've operated marketing or comms systems in a high-growth environment and can pick ours up fast
Product Operations Manager (DesignOps)
About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As a Product Operations Manager (Design) , you will sit within Mistral's Product Operations function, with a focus on streamlining the operations of the design team. You will own how the Design team operates as a system — its cadences, its rituals, its coordination, and the connective tissue that lets designers focus on design. This role exists because a design org at our scale needs someone whose full-time job is the operating system itself: defining it, holding it, and continuously tuning it so the team runs with a heartbeat rather than on ad-hoc heroics. You will own the team's weekly and quarterly cadences — from leadership syncs to planning, retros, and share-outs — and establish how we track work, surface it outward, and make decisions. You'll design the forums where decisions get made and recorded, keep the rituals that create alignment, and aggressively cut the ones that are just overhead. Equally, you are the bridge across the org. You will coordinate the interlocks between Brand and Marketing for upcoming launches, and between Product and Product Design for the build pipeline — so interdependencies are understood and planned for, not discovered at the last minute. You will partner closely with marketing, PMs, engineering, GTM to align design work with go-to-market timing and surface what's shipping before it ships. This is a team-of-one role with a founding design-ops mentality. You will build the discipline from scratch, automate repetitive coordination with AI where it helps, and coordinate people where it matters. You report to the Head of Product Operations, working day-to-day with the Head of Design and the design team. What You Will Do - Define the operating system of the design team — the cadences, forums, rituals, and source-of-truth that keep the team aligned and moving forward. - Own the weekly and quarterly cadences, from leadership syncs and critiques to planning, retros, and headcount-cycle inputs. - Coordinate the Brand × Marketing and Product × Product Design interlocks so design work is surfaced with enough lead time and dependencies are planned, not discovered late. - Establish how the team tracks and shares out work — a single source of truth for status, and the forums where design is made legible to the rest of the org. - Design and hold decision-making forums so decisions get made, recorded, and not relitigated. - Separate ritual from overhead — keep the cadences that create alignment and cut the ones that are just tax. - Automate repetitive coordination, reporting, and tracking with AI so the team spends time on design, not admin. - Bring the wider Product Operations toolkit to the design team — data and analytics for transparent reporting, structured feedback loops and early-access programmes, and launch coordination that aligns design work with product release cycles and go-to-market timing. - Partner with marketing, PMs, engineering and GTM to align design work with go-to-market timing and surface what's shipping. What We're Looking For - 6–10 years of experience in design operations, product operations, program management, or a chief-of-staff role within a creative or product organization. - A founding design-ops mindset — you've built operational disciplines from scratch, not just maintained inherited ones. - Comfortable automating with AI tools to remove repetitive overhead, while equally skilled at coordinating people and building coalitions without authority. - Strong systems thinking — you design repeatable rhythms and processes, not just run meetings. - Design literacy — enough background to have felt the pain designers feel and to be credible with the team. - A make-it-happen attitude: positive, bias to action, unblocks rather than escalates. - Excellent communication and synthesis skills — you turn scattered signals into a shared source of truth. - Ability to thrive in ambiguity and define your own scope in a role with no playbook and no team to delegate to. What We Offer We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page . Privacy Policy Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy .
Head of Field Operations, EMEA
About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Lead a growing business operations field partnership team that helps regional sales leaders turn business insight into focused execution and sustainable growth. You will partner with three regional VPs across Northern, Central and Southern Europe, supporting approximately 50–60 account executives. You will develop the team’s ability to advise leaders, solve commercial problems and drive action. Global Revenue Operations provides pipeline analytics and business insight. Your team will translate those insights into regional priorities, practical interventions and measurable results, with clear ownership and consistent follow-through. You will also work closely with GTM Systems, gathering feedback from sellers and sales leaders to identify process gaps and opportunities for AI and automation that reduce manual work and help teams move faster. Key responsibilities - Lead and develop the team. Coach and prioritize the work of a growing business operations field partnership team, with clear regional coverage, accountability and development plans. - Partner with regional leadership. Translate EMEA growth objectives into quarterly priorities, market focus, account coverage and resource allocation. - Own territory planning and execution. Lead territory design, rollout and ongoing management with Sales and global RevOps; align account allocation to market potential, seller capacity and ramp, and resolve coverage gaps. - Drive capacity and quota planning. Partner with Sales, Finance and global RevOps on headcount, capacity and regional quotas; translate plans into territory targets and track attainment. - Shape regional pipeline targets. Advocate for pipeline creation and coverage targets with Sales, Marketing and global RevOps; track progress and drive recovery plans where gaps emerge. - Run the regional operating cadence. Lead weekly, monthly and quarterly business reviews that produce decisions, owners and deadlines; track performance, escalate blockers and close out actions. - Strengthen forecast discipline. Challenge assumptions with sales leaders and managers, inspect changes and surface risks, slippage and upside early. - Turn insight into action. Interpret global analytics in regional context, diagnose root causes, agree interventions and measure results. Feed field context and unanswered questions back to global RevOps. - Improve productivity through AI and automation. Gather seller and leadership feedback, prioritize opportunities with GTM Systems, define requirements, pilot improvements and measure adoption, time saved and execution speed. - Deliver cross-functional change. Represent EMEA in global initiatives and coordinate regional adoption with Sales, Finance, Marketing, Enablement and GTM Systems. Equip managers to embed improvements in daily execution. Must-haves - Experience leading and developing sales operations, revenue operations or commercial business partnership teams. - A track record of translating analysis into action and measurable results. - Credibility with senior sales leaders and the ability to influence decisions without formal authority. - Strong commercial judgment across territories, capacity, quotas, pipeline, forecasting and seller productivity. - Experience delivering cross-functional improvements in a growing B2B technology business. Nice-to-haves - Experience supporting multiple European markets. - Experience leading through rapid organizational growth. Foundational skills - Analytical problem solving. - Clear communication and constructive challenge. - Prioritization, ownership and follow-through. - Coaching and delegation. - Process improvement and AI/automation judgment. What success looks like - Regional leaders have clear priorities backed by evidence and practical action plans. - Territories, capacity and quotas are aligned to regional opportunity and field realities. - Pipeline and performance gaps trigger timely interventions with measured outcomes. - Business reviews consistently produce decisions and completed follow-up. - Business partners earn leaders’ trust and operate with increasing independence. - Seller feedback leads to adopted process improvements that save time and accelerate execution. - Regional feedback improves global priorities, and global initiatives are used effectively in the field. What We Offer We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page . Privacy Policy Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy .
Strategic Account Executive, Federal Sales - Austr...
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role As a Strategic Account Executive, Federal Sales at SpaceXAI, you'll drive revenue growth across a named territory of large federal accounts on our Public Sector team. You'll work closely with engineering organizations - from CTOs to individual development teams - to understand how they build software, demonstrate how Cursor transforms developer productivity, and land and expand Cursor across their organizations. This role requires deep technical fluency, the ability to navigate complex enterprise and government buying processes, and a genuine passion for AI-powered developer tools. You'll be a foundational member of our enterprise sales motion, based in either Sydney or Canberra. What you’ll do - Own a named book of federal accounts; drive new agency acquisition, expansion revenue, and long-term strategic growth - Lead complex, multi-threaded sales cycles across Engineering, Product, Security, Procurement, Legal, and mission-critical stakeholders - Become a trusted product expert; guide federal prospects through trials, technical evaluations, security reviews, and large-scale rollouts - Build executive relationships and cultivate day-to-day champions across agencies, integrators, and technical teams - Quantify value with clear ROI cases tied to developer productivity, AI adoption, mission outcomes, and secure software delivery - Be the voice of the federal customer and influence the roadmap with actionable feedback on product, compliance, deployment, and procurement needs - Partner closely with Field Engineering and our AI Deployment team to deliver outcomes from proof of concept through production deployment and expansion - Navigate federal procurement processes, contract vehicles, partners, and compliance requirements to accelerate adoption You may be a fit if - You have 10+ years of closing experience in enterprise or federal technology sales, ideally selling developer tools, technical SaaS, infrastructure, cybersecurity, or emerging technologies - You have a consistent track record of landing new logos, expanding strategic accounts, and exceeding quota through self-sourced pipeline generation - You’re a true hunter — you proactively build pipeline from scratch through outbound prospecting, account mapping, partner leverage, creative sourcing, and relentless follow-up - You’re comfortable navigating complex federal sales cycles and selling to technical and mission-oriented stakeholders — from engineers and program leaders to CISOs, CIOs, and senior executives - You understand, or are excited to learn, federal buying motions, procurement processes, security expectations, and partner ecosystems - You bring an analytical approach to understanding customer needs combined with creative, tactical follow-through to advance opportunities - You’re an excellent communicator who can build trust across all levels of an organization - You’re passionate about AI and excited by the idea that transforming how software gets written is one of the most important problems to work on right now
Strategic Account Executive, Enterprise - Phillipp...
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role As a Strategic Account Executive, Enterprise at SpaceXAI, you'll drive revenue growth across a named territory of large enterprise accounts in the Philippines. You'll work closely with engineering organizations, from CTOs to individual development teams, to understand how they build software, demonstrate how Cursor transforms developer productivity, and land and expand Cursor across their organizations. This role requires deep technical fluency, the ability to navigate complex enterprise buying processes, and a genuine passion for AI-powered developer tools. You'll be a foundational member of our enterprise sales motion covering the enterprise market for Philippines. You will be performing this role based in Singapore. What you'll do - Own a named book of enterprise accounts for Philippines; drive new logo acquisition and expansion revenue - Lead complex, multi-threaded sales cycles across Engineering, Product, Security, Procurement, and Legal - Become a trusted product expert; guide prospects through trials, evaluations, and large-scale rollouts - Build executive relationships and cultivate day-to-day champions within each account - Quantify value with clear ROI cases tied to developer productivity and AI adoption - Be the voice of the customer and influence the roadmap with actionable feedback - Partner closely with Field Engineering and our AI Deployment team to deliver outcomes from proof of concept to expansion You may be a fit if - You have 7+ years of closing experience in enterprise tech sales, ideally selling developer tools, technical SaaS, or emerging technologies - You have a consistent track record of landing new logos and exceeding quota through self-sourced pipeline generation - You're a true hunter - you proactively build pipeline from scratch through outbound prospecting, creative sourcing, and relentless follow-up, rather than relying on inbound demand - You're comfortable navigating complex sales cycles and selling to technical stakeholders, from ICs to CTOs - You bring an analytical approach to understanding customer needs combined with creative, tactical follow-through to advance opportunities - You're an excellent communicator who can build trust across all levels of an organization - You're passionate about AI and excited by the idea that transforming how software gets written is one of the most important problems to work on right now
Field Marketing Manager, Healthcare / SLED
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role As our Field Marketing Manager for Healthcare / SLED , you will be the primary growth engine and lead marketing architect for Healthcare and State, Local & Education (SLED) — responsible for pulling together people and resources to build a full GTM marketing motion that lands and expands some of the company’s largest, most critical named accounts in these verticals. This role sits in the Public Sector organization . You’ll help support Public Sector overall, with a clear focus on Healthcare and SLED, and you’ll collaborate across adjacent verticals where motions overlap (including Life Sciences events). We are looking for a high-energy, revenue-minded marketing strategist who can alternate between strategic pipeline and account planning with vertical sales and flawless execution of industry experiences for customer executives. If you are obsessed with driving pipeline from high-touch, standout programs and are a self-starter who thrives at the intersection of technical innovation, healthcare / public-sector narrative, and enterprise GTM, we want you. This is a remote role with travel for industry programs and customer engagements. What You’ll Do Pipeline Architecture & Vertical Ownership - Own the Healthcare / SLED GTM: Build and execute a data-driven marketing plan for Healthcare and SLED, and orchestrate core business partners into one motion aimed at must-win accounts. - Master the Land & Expand: Own the vertical pipeline target. Design and run the programs that help priority accounts land, expand, and adopt more of the platform, focused where the commercial opportunity is highest. - Creative Agility: Fearlessly think outside the standard playbook to deploy memorable in-person, virtual, and next-gen experiences — and the operational workflows that bring them to life. - Industry Narrative: Translate the Cursor (now part of SpaceXAI) mission into healthcare and SLED language — the problems these buyers already feel (clinical / payer / provider / state & education IT), the outcomes they are measured on, and why this platform is the answer. Partner with PMM and corporate marketing so the story stays sharp, consistent, and specific enough that a CIO, CMIO, or public-sector technology leader hears their world, not a generic AI pitch. - Sales Partner: Act as the strategic marketing partner to Healthcare and SLED sales. Lead planning calls, provide account-level insights, analyze vertical pipeline trends, lock alignment on priority accounts, and maximize the impact of every motion. Know what you run as Vertical vs what you plug into Enterprise Field formats. Support broader Public Sector needs as needed. Measurement & Operational Excellence - Event Orchestration: Obsess over the end-to-end details of every program — ideation, promotion, vendor management, onsite, and follow-up — going beyond day-of execution. - Data-Driven Iteration: Track every dollar spent against pipeline generated. Manage your vertical budget toward high-impact investments on critical accounts. - Feedback Loop: Serve as the eyes and ears of Healthcare and SLED. Feed Corporate and PMM real-time feedback on messaging resonance and competitive shifts. Your DNA - The Healthcare Vertical Owner: You assemble Sales, PMM, Enterprise Field, FE/Solutions, and CS/ADM into one motion aimed at pipeline on the company’s largest accounts, not just events. 5–7+ years of healthcare marketing / GTM experience is required (provider, payer, health systems, health tech, or adjacent). You know how to sell into healthcare buying centers and can partner credibly with sales on complex, regulated accounts. - The Revenue Mindset: You care about pipeline and closed-won, not leads. You speak sales and will be held to a number. - The Gritty Optimizer: A self-starter who can build a program from a blank page and tighten it with the data. - Exceptional Communicator: Sharp and persuasive, whether it’s a personal invite to a CIO / CMIO or a QBR for leadership. Technical & Tactical Toolkit - Field Presence: Ability to travel (~30%) to host industry programs, support Vertical Sales, and connect with customers in-market. - Event Craft: Experience producing high-end, white-glove executive experiences — including industry-flagship overlays (e.g. HIMSS / CHIME / HLTH-class motions) and 1:few vertical ABM — that stand out in a crowded market.
Field Engineer - South Korea
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the Role We’re hiring Field Engineers to partner with prospective and strategic enterprise customers. As a Field Engineer, you’ll be the technical face of Anysphere in the field, helping customers evaluate Cursor, guiding them through proofs of concept, and ensuring they see the full value of AI in their engineering workflows. You’ll work hand-in-hand with Sales, Product, and Engineering to scope solutions, demonstrate capabilities, and act as a trusted advisor to technical stakeholders. This is a highly customer-facing role where you’ll combine deep technical fluency with strong communication skills to drive adoption and influence product direction. What you’ll do - Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements - Build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor - Translate customer requirements into solution designs, guiding them on best practices for rollout, prompt strategy, and context configuration - Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs - Act as the customer’s technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering - Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding - Maintain deep knowledge of Cursor’s capabilities and competitive landscape to position our value effectively - Support strategic account planning and help drive expansion opportunities with technical validation You may be a fit if - You have strong communication skills and executive presence, equally comfortable coding alongside developers or presenting to CTOs. - You have a deep understanding of the software development lifecycle, modern engineering org structures, and developer productivity challenges - You have hands-on technical ability, and while you don’t need to be a full-time engineer, but you should be fluent in technical workflows, AI tooling, and debugging complex environments - You are customer-obsessed with a knack for translating technical details into business impact - Speak fluent Korea and business level English
Product Manager, Platform
What you’ll do - Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them. - Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach. - Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next. - Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility. - Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes. - Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration. Qualifications - Experience owning product strategy and execution on technical products and platforms, or shared systems used by multiple teams such as billing and monetization, identity and access, developer platforms, data and experimentation, internal tooling, support, etc. - Strong technical fluency. You can reason about APIs, data flows, system dependencies, and failure modes, and work closely with engineers on consequential tradeoffs. - Strong analytical skills. You can investigate problems independently, define meaningful metrics, and evaluate the impact of platform investments. - Strong written and verbal communication, with the ability to align teams around priorities and make difficult decisions when their needs compete. - High ownership and sound judgment in a fast-moving environment. You are comfortable moving between long-term strategy and hands-on execution without adding unnecessary process. - A focus on customer outcomes and product quality, including when your immediate users are internal teams. Where this person needs to spike - Systems thinker, detail-oriented, problem solver. This person needs to have experience wrangling thorny, complex problems. We need someone that is excited about diving into messy workflows, reading through dozens of support tickets, thinking through edge cases no one’s thought of, assuming different behavior across platforms, proactively considering enterprise vs. consumer workflows, etc. - Experience working on platforms with multiple stakeholders and non-trivial tradeoffs. This person is building products simultaneously for customers, agents, and other internal employees. - Is “AI-native.” Can build AI products whose outputs require evaluation, safeguards, and human-in-the-loop design. - Strong analytical skills and experience defining metrics in ambiguity, breaking down workflows, and using quantitative and qualitative evidence to prioritize. - Some experience working on critical software: support platforms/agents, legal/compliance tooling, identity and account tooling, billing, fraud, trust-and safety, etc. - High-ownership. This person needs to feel dissatisfied by the current support flow, and hungry to do whatever it takes to clear the backlog.
Partner Manager Lead – Hardware OEMs
About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Compute OEMs (Dell, HPE, HP,…) play an indispensable role in the development of Mistral AI, as suppliers of sovereign AI infrastructure of our strategic clients in public sector and sensitive industries, but also as AI Infrastructure suppliers of Mistral AI's owned datacenters. As the first hire for Mistral AI’s Hardware OEM Partnerships team, you will play a pivotal role in establishing and managing relationships with leading hardware OEMs. You will be responsible for driving the adoption of Mistral AI's technology of on-premise, edge and device deployments. Your responsibilities will incde: In this role you will lead and grow Mistral AI's partnerships with Hardware OEMs, driving joint go-to-market (GTM) initiatives and expanding business opportunities across both organizations. You will serve as the primary owner of the relationship with Hardware OEMS, aligning cross-functional teams and executive stakeholders to deliver measurable business impact. Success in this role means building strong executive-level relationships, driving OEM deals, and consistently identifying and executing new growth opportunities. You will play a critical role in shaping partnership strategy, influencing product collaboration, and ensuring Mistral AI fully leverages Hardware OEMs’ ecosystem, programs, and resources to accelerate revenue and market presence. What Makes You a Qualified Candidate - 10+ years of experience working with hardware OEMs in solution sales, direct sales or channels - Proven track record managing complex partner relationships and driving measurable business outcomes - Strong experience in alliance management within the high-tech industry at strategic and operational levels - Demonstrated ability to engage and influence senior leadership and C-level executives - Strong knowledge of Sovereign AI frameworks and offerings Nice-to-have qualifications - Experience developing and executing GTM strategies and business plans with partners - Strong understanding of Hardware OEM's business model, products, programs, and funding structures - Ability to identify and scale new business opportunities through partnerships - Excellent relationship-building, communication, and stakeholder management skills - Strong organizational skills with the ability to manage multiple priorities and touchpoints - High energy, entrepreneurial mindset, and results-driven approach What We Offer We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page . Privacy Policy Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy .
Head of Revenue Operations
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About The Role As the Head of Revenue Operations, you will be the architect of ElevenLabs' commercial operating system - the planning, data, processes, systems, and AI-powered workflows that enable our GTM organization to scale revenue predictably and efficiently. You’ll own the operational foundation across our entire revenue organization, spanning Sales, Marketing, Partnerships, and Customer Success. You’ll work directly with GTM leadership to shape how we plan, measure, and execute our commercial strategy. This is a high ownership role for someone who thrives at the intersection of strategy, data, systems, AI, and execution. You’ll have significant influence over how ElevenLabs scales its revenue organization and will build the infrastructure, operating model, and team required for the next stage of growth. In This Role You Will - Own the commercial operating model across Sales, Marketing, Partnerships, and Customer Success, ensuring the organization can scale revenue predictably and efficiently. - Partner with the CEO, CFO, and GTM leadership team on revenue strategy, annual planning, forecasting, organizational design, investment decisions, and long-range growth planning. - Lead territory design, segmentation, quota setting, capacity planning, headcount planning, and GTM productivity across Corporate, Mid-Market, Enterprise, Strategic, and Partnerships. - Establish the operating cadence for the GTM organization, including forecasting, pipeline reviews, business reviews, performance management, and executive reporting. - Build the data, analytics, and systems foundation that gives leadership a trusted view of pipeline, conversion, productivity, attainment, retention, expansion, and revenue efficiency. - Own the evolution of the GTM technology stack, including Salesforce, ensuring systems, data, processes, and workflows scale with the business. - Lead the AI transformation of Revenue Operations, using AI and automation to increase productivity, improve decision-making, eliminate manual work, and fundamentally rethink how GTM teams operate. - Partner across Sales, Marketing, Finance, Legal, Product, and Customer Success to create consistent processes, shared definitions, and strong commercial execution. - Drive continuous improvement across the revenue funnel, from pipeline generation and acquisition through expansion and renewal. - Build and lead a world-class RevOps organization, developing the talent, structure, and capabilities required for ElevenLabs’ next stage of growth. Requirements - 10+ years of Revenue Operations, Sales Operations, or related GTM experience, including significant leadership experience in a high-growth SaaS or technology company. - Proven track record of scaling revenue organizations across multiple GTM motions and segments, including Enterprise, Strategic, Mid-Market, and Partnerships. - Deep expertise in revenue planning, forecasting, territory and capacity planning, sales processes, compensation, and GTM performance management. - Strong understanding of usage-based business models and the metrics that drive efficient growth, including pipeline generation, acquisition, expansion, retention, and revenue productivity. - Experience building scalable GTM systems, data infrastructure, and operating processes, with deep familiarity with Salesforce and modern GTM technology. - Demonstrated ability to use AI and automation to increase GTM productivity, improve decision-making, and fundamentally rethink how Revenue Operations operates. - Exceptional analytical and strategic thinking skills, with the ability to translate complex data into clear insights and decisions for executive leadership. - Proven ability to partner with and influence senior executives across Sales, Marketing, Finance, Product, Legal, and Customer Success. - Exceptional leadership and organizational skills, with a track record of building and developing high-performing RevOps teams. - Strong business judgment, bias for action, and comfort operating in a fast-moving, ambiguous environment. Location This role is remote across the US, with the option to work from our San Francisco or New York offices if preferred. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Customer Success - Strategic - EMEA
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role - Drive strategic account management: Build and manage high-impact relationships across a book of 20-30 enterprise and strategic clients, ensuring alignment between customer objectives and product strategy. - Accelerate customer value: Lead onboarding and long-term adoption initiatives across multiple products, ensuring customers achieve meaningful and measurable outcomes. - Drive multi-product adoption: Analyze customer usage and engagement across our product suite to identify opportunities for increasing adoption, deepening integration, and maximizing customer value across our customers business - Own commercial outcomes: Manage renewals and expansions across your portfolio, owning key metrics such as Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and new product expansion while also contributing to overall company growth targets. - Shape the CS organization: Partner with CS Leadership and cross-functionally with Engineering, Sales, and other cross functional teams to refine processes, develop scalable solutions, and define best practices that enhance the customer experience. - Champion customer success excellence: Act as the voice of the customer internally, influencing roadmap priorities and ensuring long-term partnership success. Requirements - 7-10 years of experience in Customer Success, Account Management, or Strategic Partnerships within a fast-paced SaaS environment. - Proven success demonstrating and delivering value for customers leveraging technical or mission-critical products (ideally in AI or related technologies). - Deep experience operating with strategic accounts in the DACH market - you understand the ecosystem, challenges and nuances of of this market and can guide the rest of the GTM team on these - Strong commercial acumen with a track record of owning and exceeding renewal and expansion goals. - A builder mindset with a focus on scalable systems, operational excellence, and continuous improvement. - Exceptional communication and relationship management skills, with the ability to influence stakeholders at all levels of complex organizations. - Analytical and creative problem-solving abilities, adept at turning insights into strategic opportunities. - Fluency in English and German is essential additional languages are an asset. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategic Account Executive, Enterprise - Victoria
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role As a Strategic Account Executive for Victoria, you’ll be one of the foundational members of Cursor’s enterprise sales team in the region. You’ll help large engineering organizations discover, adopt, and expand their use of Cursor, owning strategic accounts across Victoria and working directly with engineering leaders, CTOs, developer platform teams, and procurement stakeholders. This is a rare opportunity to bring a product engineers already love into some of ANZ's most sophisticated technology, financial services, enterprise, and digital-native organizations and to help shape how software gets built in the AI era. What you’ll do - Own a named book of strategic enterprise accounts across Victoria, driving new logo acquisition and expansion revenue - Run a disciplined, full-cycle sales process from prospecting and discovery through evaluation, negotiation, and close - Build and execute account strategies that connect Cursor’s capabilities to the technical and business priorities of engineering leaders, CTOs, and developer platform teams - Create pipeline through outbound prospecting, executive mapping, inbound follow-up, partner referrals, and your own network - Partner closely with Sales Engineering, Product, and Customer Success to deliver high-quality evaluations and ensure customers realize value quickly - Navigate complex enterprise buying processes, including security reviews, legal negotiations, procurement, and multi-stakeholder approval cycles - Serve as the voice of Australian enterprise customers internally, sharing market feedback and deal learnings with Product, Marketing, Customer Success, and GTM leadership - Help establish Cursor’s enterprise presence in Victoria by building repeatable motions, local market insights, and early customer references - Consistently meet and exceed quarterly and annual revenue targets You may be a fit if - You have 7+ years of enterprise B2B sales experience, ideally selling developer tools, infrastructure, cloud, security, AI, or other technical SaaS products to engineering-led organizations - You have experience selling into strategic or large enterprise accounts in Victoria - You’re comfortable navigating complex buying committees across engineering, IT, security, legal, procurement, finance, and executive stakeholders - You’re a true hunter: you proactively build pipeline from scratch through outbound prospecting, creative sourcing, executive engagement, and persistent follow-up - You have strong command of pipeline management, account planning, and forecasting across a strategic book of business - You’re energized by technical products and can hold credible conversations with senior engineers, platform leaders, and CTOs about how Cursor fits into modern development workflows - You’re a self-starter who thrives in an early-stage, resource-constrained environment and can build process, playbooks, and regional learnings as you go - You care deeply about AI and believe transforming how software is written is one of the most important problems to work on right now
Strategic Account Executive, Enterprise - South Ko...
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role As a Strategic Account Executive for South Korea, you’ll be one of the foundational members of SpaceXAI’s enterprise sales team in the region. You’ll help large engineering organizations discover, adopt, and expand their use of Cursor, owning strategic accounts across APJ and working directly with engineering leaders, CTOs, developer platform teams, and procurement stakeholders. This is a rare opportunity to bring a product that engineers already love into some of Korea's most sophisticated technology, financial services, enterprise, and digital-native organizations and to help shape how software gets built in the AI era. What you’ll do - Own a named book of strategic enterprise accounts across Korea, driving new logo acquisition and expansion revenue - Run a disciplined, full-cycle sales process from prospecting and discovery through evaluation, negotiation, and close - Build and execute account strategies that connect the Grok platforms capabilities to the technical and business priorities of engineering leaders, CTOs, and developer platform teams - Create pipeline through outbound prospecting, executive mapping, inbound follow-up, partner referrals, and your own network - Partner closely with Sales Engineering, Product, and Customer Success to deliver high-quality evaluations and ensure customers realize value quickly - Navigate complex enterprise buying processes, including security reviews, legal negotiations, procurement, and multi-stakeholder approval cycles - Serve as the voice of Korea's enterprise customers internally, sharing market feedback and deal learnings with Product, Marketing, Customer Success, and GTM leadership - Help establish SpaceXAI’s enterprise presence in Korea by building repeatable motions, local market insights, and early customer references - Consistently meet and exceed quarterly and annual revenue targets You may be a fit if - You have 10+ years of enterprise B2B sales experience, ideally selling developer tools, infrastructure, cloud, security, AI, or other technical SaaS products to engineering-led organizations - You have experience selling into strategic or large enterprise accounts in Korea - You’re comfortable navigating complex buying committees across engineering, IT, security, legal, procurement, finance, and executive stakeholders - You’re a true hunter: you proactively build pipeline from scratch through outbound prospecting, creative sourcing, executive engagement, and persistent follow-up - You have strong command of pipeline management, account planning, and forecasting across a strategic book of business - You’re energized by technical products and can hold credible conversations with senior engineers, platform leaders, and CTOs about how Grok fits into modern development workflows - You’re a self-starter who thrives in an early-stage, resource-constrained environment and can build process, playbooks, and regional learnings as you go - You care deeply about AI and believe transforming how software is written is one of the most important problems to work on right now - Speak fluent Korean
Strategic Account Executive, Enterprise - Indonesi...
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role As a Strategic Account Executive for Indonesia, you’ll be one of the foundational members of SpaceXAI’s enterprise sales team in the region. You’ll help large engineering organizations discover, adopt, and expand their use of Cursor, owning strategic accounts across Indonesia and working directly with engineering leaders, CTOs, developer platform teams, and procurement stakeholders. This is a rare opportunity to bring a product engineers already love into some of the most sophisticated technology, financial services, enterprise, and digital-native organizations and to help shape how software gets built in the AI era. What you’ll do - Own a named book of strategic enterprise accounts across Indonesia, driving new logo acquisition and expansion revenue - Run a disciplined, full-cycle sales process from prospecting and discovery through evaluation, negotiation, and close - Build and execute account strategies that connect SpaceXAI’s capabilities to the technical and business priorities of engineering leaders, CTOs, and developer platform teams - Create pipeline through outbound prospecting, executive mapping, inbound follow-up, partner referrals, and your own network - Partner closely with Sales Engineering, Product, and Customer Success to deliver high-quality evaluations and ensure customers realize value quickly - Navigate complex enterprise buying processes, including security reviews, legal negotiations, procurement, and multi-stakeholder approval cycles - Serve as the voice of Indonesia's enterprise customers internally, sharing market feedback and deal learnings with Product, Marketing, Customer Success, and GTM leadership - Help establish SpaceXAI’s enterprise presence in Indonesia by building repeatable motions, local market insights, and early customer references - Consistently meet and exceed quarterly and annual revenue targets You may be a fit if - You have 7+ years of enterprise B2B sales experience, ideally selling developer tools, infrastructure, cloud, security, AI, or other technical SaaS products to engineering-led organizations - You have experience selling into strategic or large enterprise accounts in Indonesia - You’re comfortable navigating complex buying committees across engineering, IT, security, legal, procurement, finance, and executive stakeholders - You’re a true hunter: you proactively build pipeline from scratch through outbound prospecting, creative sourcing, executive engagement, and persistent follow-up - You have strong command of pipeline management, account planning, and forecasting across a strategic book of business - You’re energized by technical products and can hold credible conversations with senior engineers, platform leaders, and CTOs about how Cursor fits into modern development workflows - You’re a self-starter who thrives in an early-stage, resource-constrained environment and can build process, playbooks, and regional learnings as you go - You care deeply about AI and believe transforming how software is written is one of the most important problems to work on right now
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