Browse AI Jobs — Page 126

Software Engineer, GenAI Platform

$153,120 – $196,750

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the role: Foundation AI builds the platforms, services, and infrastructure that enable machine learning and generative AI across Roblox. In this role, you’ll work across areas such as model training and inference, LLM services, Agent infrastructure, data systems, experimentation, evaluation, and developer tooling while learning how to build reliable systems at scale. You’ll design, code, test, launch, and operate production features, partnering with teams across product, research, data, infrastructure, safety, creator, engine, discovery, and economy. You will report to an Engineering Manager within Foundation AI organization. You will: - Build platforms and services that power machine learning, generative AI and agentic platform and product experiences across Roblox. - Explore emerging technologies, including ML frameworks, LLMs, agentic systems, distributed systems, and GPU infrastructure. - Improve the speed, reliability, observability, and cost efficiency of AI development - Contribute to systems operating at Roblox scale while balancing quality, latency, reliability, and responsible data use. You have: - You have an undergraduate/graduate degree in computer science or equivalent experience in engineering, a related technical field. - 1–3 years of experience in software engineering, distributed systems, cloud services, or a related area. - Experience building projects through coursework, internships, research, or personal work. - Working knowledge of one or more programming languages, such as Go, Python, or Rust, along with an interest in learning new technologies. - Interest in machine learning, generative AI, distributed systems, data infrastructure, or developer platforms. - Strong communication skills and a willingness to collaborate across teams and disciplines. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $153,120 - $196,750 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

👤 HumanFull-timeMid

By RobloxSep 25, 2026

Senior Software Engineer (Backend/Product focus, A...

Negotiable

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the AIaaS (AI-as-a-Service) team, you will be responsible for building the production systems that enable the safe and reliable deployment of our cutting-edge 3D and 4D generative AI models. You will design, implement, and scale robust, high-performance product infrastructure to orchestrate the complex workflow for producing high-fidelity 3D and 4D textured meshes. We are seeking accomplished software engineers with a passion for developer-facing product APIs, experience building large-scale distributed systems, and a commitment to writing high-quality, well-tested code to solve complex GenAI serving challenges at scale. You Will: - Design, build, and own critical components of the product infrastructure supporting our generative AI efforts focusing on usability, reliability, scalability, and performance. - Develop delightful, intuitive, easy to use developer-facing APIs for democratizing 3D creation. - Build seamless integrations with other sub systems such as Pricing, Orchestration, Safety with an eye for observability. - Implement robust pipelines for collecting datasets and evaluating to build safe and compliant multimodal AI systems. - Collaborate closely with Product Managers, other partner teams in Roblox Engine and Infrastructure to ship reliable products. - Drive improvements in product & backend infrastructure architecture, engineering best practices, and operational excellence. - Ensure data quality and governance are implemented at the system level through automated checks and monitoring. You have: - Have minimum 5+ years of professional experience and a tool chest of system design experience upon which to draw to build scalable, reliable platforms for all of Roblox. - Experience architecting, designing, and developing a wide-array of software products. - Thrive in building complex, high-scale distributed systems from the ground up. - Are passionate about the potential of generative AI, particularly in creative domains like 3D/4D content. - Are comfortable operating in a dynamic, fast-paced environment. - Excel at writing clean, efficient, well-tested code in languages like Python, C#, or Go. - Have experience with cloud data platforms and distributed processing technologies (e.g., Kubeflow, Temporal, S3, etc.). - Value collaboration and enjoy working closely with cross-functional teams, especially product managers, researchers, and ML engineers. - Bachelor's degree or higher in Computer Science, Computer Engineering, Data Science, or a similar technical field. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $243,290 - $295,250 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

👤 HumanFull-timeSenior

By RobloxSep 25, 2026

Distinguished Engineer, Machine Learning - Discove...

Negotiable

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Engineer/Technical Director on Discovery, you’ll be in charge of the overall technical vision and execution for all machine learning initiatives across search and discovery teams. The mission of these teams is to connect a billion users with the best connections and content at the right time, covering a very diverse range of search and recommendation problems at a high scale. This is fundamental to how we personalize the experience to drive engagement and retention for Roblox users. With daily active users growing at a record rate, we are looking for expert tech leaders who are passionate about crafting and building machine learning solutions to power Search and Recommendations. You Will: - Own the technical direction and implementation for the machine learning solutions that power the search and recommendation systems, driving Roblox content distribution. - Author specs for new features and improvements. You would be responsible for setting the AI strategy, pushing the frontier of recommendation technology, and driving business outcomes across candidate generation, ranking, objective functions, and value delivery for both users and developers. - Build and evolve infrastructure for training, serving, and evaluating both traditional ML models and Generative AI models (e.g., embedding-based retrieval, transformers, LLM-based workflows) - You will co-design models and systems, working at the intersection of model architecture and infrastructure, partnering closely with core modelers, data and AI infrastructure engineers, and product teams to push the boundaries of large-scale training and serving. - Lead other engineers by example and through technical direction as an individual contributor and create an engineering culture of excellence - Become an authority on our technology stack and make sure we always build new solutions the right way - Collaborate with other teams within Roblox to make sure we are building products with community and company first attitude. - Balance researching new technologies with a practical approach to realize the research efforts into the Roblox products - Collaborate with the industry and communities where applicable and be ambassador for Roblox. You Have: - 10+ years of experience and a consistent record of delivering and improving large-scale search and recommendation systems. - Experience crafting and building large scale machine learning models with billions of parameters and launching them into production. - The capability of breaking down long-term product requirements into iterative deliverable stages. - Initiated and facilitated challenging technical decisions across multiple teams and organizations. You are empathetic and find common understanding. - Deep technical expertise, you always start with the needs of the user, whether they are Roblox users or internal engineers. - A generalist approach and you have mastered several languages and technologies already; you can easily adapt to any situation. - The ability to roll up your sleeves to tackle data problems or machine learning problems when they come up. - A creative and strategic approach to solving hard problems. You simplify the complex. You bring in fresh ideas from new places. - BS in Computer Science or a related discipline, MS/PhD are a definite plus. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $419,390 - $457,970 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

👤 HumanFull-timeExpert / Staff+

By RobloxSep 25, 2026

Principal AI Programmer, Unreal Assistant

Negotiable

WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. PROGRAMMING - UNREAL ENGINE What We Do Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of programming experts are always innovating to improve the tools and technology that empower content developers worldwide. What You'll Do We're looking for a Principal Al Programmer who builds products that integrate Al into Unreal Engine. You'll design and ship the full stack of systems that let LLMs act inside the engine (from end to end, not just a single layer), bringing depth in game engine architecture, cloud services, and how LLMs actually work. In this role, you will - Design and build LLM-driven agents and tools that operate directly inside Unreal Engine, including engine-side C++/Python tooling and editor scripting - Design and extend the cloud-hosted agent harness, services, and database that mediate between LLMs and the engine - Work across the full stack (engine tooling, cloud backend, and the web UI used to drive and monitor agents) to ship end-to-end features - Evaluate and integrate emerging LLM capabilities (tool use, multi-agent orchestration, context management) into Epic's engine and pipeline tooling - Define technical direction for the reliability, safety, and evaluation of LLM-driven engine automation - Partner closely with engine, tools, and backend programmers, and mentor others on both game engine internals and LLM system design What we're looking for - Strong software programming background with hands-on experience in a game engine (Unreal Engine strongly preferred), including engine architecture and tooling/editor scripting - Practical experience building or shipping products powered by LLMs (agents, tool-calling, RAG, prompt/context programming), or a strong conceptual understanding of how LLMs work - Experience with cloud-native services and infrastructure: web APIs, databases, and service architecture and deployment - Excellent programming skills across C++ (engine-side) and Python and/or a web backend language - Ability to work full-stack and reason about tradeoffs across engine code, backend services, and a web front end - Excellent written and verbal communication skills - BS/MS in Computer Science or a related field EPIC JOB + EPIC BENEFITS = EPIC LIFE We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Pay Transparency Information The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs). British Columbia Base Pay Range $274,049 - $401,939 CAD ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here . Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here .

👤 HumanFull-timeExpert / Staff+

By Epic GamesSep 25, 2026

Principal AI Engineer, Unreal Assistant

Negotiable

WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. ENGINEERING - UNREAL ENGINE What We Do Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide. What You'll Do We're looking for a Principal Al Engineer who builds products that integrate Al into Unreal Engine. You'll design and ship the full stack of systems that let LLMs act inside the engine (from end to end, not just a single layer), bringing depth in game engine architecture, cloud services, and how LLMs actually work. In this role, you will - Design and build LLM-driven agents and tools that operate directly inside Unreal Engine, including engine-side C++/Python tooling and editor scripting - Architect and extend the cloud-hosted agent harness, services, and database that mediate between LLMs and the engine - Work across the full stack (engine tooling, cloud backend, and the web UI used to drive and monitor agents) to ship end-to-end features - Evaluate and integrate emerging LLM capabilities (tool use, multi-agent orchestration, context management) into Epic's engine and pipeline tooling - Define technical direction for the reliability, safety, and evaluation of LLM-driven engine automation - Partner closely with engine, tools, and backend engineers, and mentor others on both game engine internals and LLM system design What we're looking for - Strong software engineering background with hands-on experience in a game engine (Unreal Engine strongly preferred), including engine architecture and tooling/editor scripting - Practical experience building or shipping products powered by LLMs (agents, tool-calling, RAG, prompt/context engineering), or a strong conceptual understanding of how LLMs work - Experience with cloud-native services and infrastructure: web APIs, databases, and service architecture and deployment - Excellent programming skills across C++ (engine-side) and Python and/or a web backend language - Ability to work full-stack and reason about tradeoffs across engine code, backend services, and a web front end - Excellent written and verbal communication skills - BS/MS in Computer Science or a related field EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here . Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here .

👤 HumanFull-timeExpert / Staff+

By Epic GamesSep 25, 2026

Member of Technical Staff (Search Core DevOps Engi...

Negotiable

Perplexity is seeking a DevOps engineer to join our small team in revolutionizing the way people search and interact with the internet. You will be responsible for leading the design, implementation, and scaling of the infrastructure, tooling and systems that support our Search feature. The ideal candidate should have experience in designing highly scalable infrastructure, building systems, tools and performing testing, monitoring, and maintenance. Our backend stack includes Python, Go, Rust, PostgreSQL, DynamoDB, Redis, and Kubernetes - built alongside dedicated in-house AI and search interfaces. Responsibilities: - Design and implement highly available, high-performance, and scalable systems. - Design and implement various tools for other engineers helping them with their day to day job. - Design and implement CI/CD and other workflows to enhance stability, robustness and speed of iteration. - Maintain and optimize key-value and relational databases. - Scale and load balance web server backends to meet rapidly changing needs. - Monitor systems and applications, proactively identifying and resolving reliability, scalability, or performance issues. - Develop monitoring tools, alerts, and dashboards to provide visibility into system health and performance. Qualifications: - Strong experience with cloud infrastructure built on AWS. - Proficient in database management and caching strategies. - Excellent problem-solving and troubleshooting skills, with the ability to analyze, debug, and resolve complex technical issues. - Experience working with containers (Docker, Kubernetes) and orchestration tools. - Excellent communication and collaboration skills. - Experience with Python and Terraform. - 3+ years of DevOps/SRE/System Administration experience.

👤 HumanFull-timeExpert / Staff+

By PerplexitySep 25, 2026

Technical Recruiter

$172,000 – $240,000

Negotiable

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers within the Spanish market. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. - Own and achieve a defined revenue target within an assigned territory or vertical. - Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. - Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. - Structure and negotiate complex commercial agreements. - Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. - Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. - Partner with Customer Success Managers to ensure seamless post-sale transitions and coordinated expansion strategies. - Maintain rigorous pipeline management and accurate revenue forecasting. You might thrive in this role if you: - Have 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles. - Have 3+ years of experience as proven advisor influencing executives and clients. - Fluent in Spanish & English language. - Have experience owning revenue targets and closing complex deals. - Can build structured business cases and influencing senior stakeholders (internally and externally). - Have strong verbal and written communication skills. - Can operate in ambiguous, fast-changing environments. - Understand the client’s business and priorities to define success metrics and align on partnership goals. - Translate analytical insights into compelling commercial narratives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

👤 HumanFull-timeSenior

By OpenAISep 25, 2026

Account Director, Digital Natives | MENA

Negotiable

Negotiable

SambaNova is a leader in next-generation AI infrastructure, delivering a full-stack inference platform for customers worldwide. At the core of SambaNova's technology is the RDU (Reconfigurable Dataflow Unit) — a chip built on a dataflow architecture rather than the traditional GPU model. Its decode performance is especially strong for agentic workloads like multi-turn agents, code generation, and long-running applications. RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. SambaNova is looking for a highly strategic and execution-focused Field & Partner Marketing Manager to lead regional field and partner marketing initiatives. This role is responsible for driving pipeline growth across a designated geography by aligning marketing investments with sales priorities, accelerating partner engagement, and delivering high-impact field programs. As the regional marketing leader, reporting to the VP of Demand and Field Marketing, you will serve as the primary marketing partner to the Area Vice President (AVP) of Sales and regional partner teams, owning the execution of integrated campaigns, executive events, partner co-marketing initiatives, and localized demand programs that contribute directly to pipeline and bookings targets. This is a hands-on, high-visibility individual contributor role designed for someone who thrives in a fast-paced environment and is passionate about translating business strategy into measurable revenue outcomes. What You'll Do Regional Demand & Pipeline Generation - Own the regional field marketing activations strategy and execution plan aligned to quarterly and annual pipeline goals. - Partner closely with Comms, Demand Generation, Marketing Operations, Product Marketing, and Digital teams to localize global campaigns and optimize regional performance. - Track, measure, and report on marketing contribution to pipeline, bookings, and ROI. Field Marketing & Executive Engagement - Plan and execute regional events, executive roundtables, customer workshops, and third-party sponsorships. - Develop account-based marketing (ABM) programs in partnership with Sales to engage strategic target accounts. - Support executive engagement opportunities, including customer meetings, industry conferences, and VIP experiences. - Ensure consistent follow-up and campaign orchestration before, during, and after field activations. Partner Marketing & Ecosystem Development - Lead regional partner marketing strategy across cloud, technology, channel, and strategic alliance partners. - Build and execute joint go-to-market campaigns, co-sponsored events, webinars, and content syndication programs. - Collaborate with partner account teams to maximize MDF investments and drive measurable pipeline outcomes. - Support partner enablement initiatives and help scale awareness of SambaNova solutions across the ecosystem. Cross-Functional Leadership - Act as the central marketing point of contact for regional Sales, Partner, and Business Development teams. - Partner with Marketing Operations to ensure accurate campaign tracking, attribution, and reporting. - Work closely with Corporate Marketing and Communications to amplify regional customer stories, announcements, and thought leadership. - Bring market insights and customer feedback back to Product Marketing and executive leadership to influence strategy. What We're Looking For - 8+ years of experience in B2B enterprise technology marketing, with significant experience in field marketing, partner marketing, demand generation, or integrated campaigns. - Proven track record of building and executing programs that generate measurable pipeline and revenue impact. - Experience partnering directly with enterprise sales organizations and regional leadership teams. - Strong understanding of account-based marketing, partner ecosystems, and enterprise buying motions. - Experience managing executive events, customer engagement programs, and strategic partner activations. - Analytical mindset with the ability to interpret campaign performance and optimize investment decisions. - Excellent communication, project management, and cross-functional collaboration skills. - Ability to work independently, manage multiple priorities, and thrive in a high-growth, high-accountability environment. Preferred Qualifications - Experience in AI infrastructure, cloud, semiconductors, enterprise software, or high-performance computing markets. - Familiarity with partner ecosystems including cloud providers, OEMs, systems integrators, and channel partners. - Experience working in a global organization with distributed sales and marketing teams. - Proficiency with Salesforce, marketing automation platforms, and modern marketing analytics tools. Base Salary Range: Base Pay Range £120,000 - £146,000 GBP Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.

👤 HumanFull-timeSenior

By SambaNova SystemsSep 24, 2026

Principal Product Marketing Manager

Negotiable

SambaNova is a leader in next-generation AI infrastructure, delivering a full-stack inference platform for customers worldwide. At the core of SambaNova's technology is the RDU (Reconfigurable Dataflow Unit) — a chip built on a dataflow architecture rather than the traditional GPU model. Its decode performance is especially strong for agentic workloads like multi-turn agents, code generation, and long-running applications. RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. SambaNova is hiring a Principal Product Marketing Manager to lead product positioning, portfolio strategy, and sales enablement for SambaRack and SambaStack. This role will define how SambaNova presents its purpose-built AI infrastructure to the market, translate product differentiation into clear customer value, and equip the field with the narratives and tools needed to win. About the Role This is a principal-level product marketing role for an experienced strategist and hands-on creator who can move from market insight to a crisp product narrative, and from that narrative to the launches, messaging, presentations, one-pagers, competitive guidance, and training used across the go-to-market organization. You will own the market-facing strategy for SambaRack—the turnkey, rack-level system built around SambaNova RDUs for large-scale AI inference—and SambaStack—the full-stack enterprise AI platform that combines hardware and software for deployments on premises or through dedicated cloud hosting. You will partner closely with Technical Product Marketing, Account Executives, and Field Marketing to turn technical proof, customer needs, and field insight into differentiated product messaging and scalable go-to-market execution. Technical Product Marketing will contribute deployment-oriented technical content and demonstrations, while you will own product and portfolio positioning, audience and use-case strategy, launch narratives, competitive differentiation, sales enablement, and consistent market execution. Responsibilities - Own positioning, messaging, value propositions, personas, priority use cases, packaging narratives, and competitive differentiation for SambaRack and SambaStack - Define the portfolio story that connects purpose-built RDU hardware, rack-level infrastructure, full-stack software, model serving, and deployment flexibility into a clear customer value proposition - Build differentiated messaging for enterprise AI teams, infrastructure leaders, data center operators, inference providers, sovereign AI initiatives, technical evaluators, partners, and the field - Lead go-to-market strategy and launch planning for major SambaRack and SambaStack capabilities, working across Product, Engineering, Sales, Communications, Developer Relations, Partner Marketing, and Design - Develop high-quality sales enablement, including pitch decks, solution presentations, one-pagers, battlecards, discovery guidance, objection handling, competitive plays, and executive-ready content - Create market-facing content such as product briefs, web copy, launch assets, blogs, customer presentations, thought leadership, and solution narratives - Partner with Technical Product Marketing to translate deployment experience, technical proof, and demonstrations into sharper positioning and more useful seller guidance - Work with Account Executives and Field Marketing to refine product messaging around customer needs, activate it through field and regional programs, and build scalable enablement for customer conversations - Equip sales, solutions, partners, and customer-facing teams with repeatable training and content; measure adoption and improve materials based on field feedback - Lead market, customer, and competitive research to identify emerging needs, sharpen differentiation, inform roadmap discussions, and improve go-to-market priorities - Build customer proof points, references, use cases, and stories that make SambaRack and SambaStack value concrete - Establish messaging governance and reusable frameworks that keep product, sales, web, campaign, partner, developer, and executive narratives aligned - Define success metrics for launches, enablement adoption, message pull-through, content usage, field readiness, and business impact What We’re Looking For - 10+ years of experience in B2B product marketing, product strategy, technical product marketing, or a closely related role, including ownership of complex enterprise technology portfolios - Deep fluency in AI infrastructure, enterprise AI, semiconductors, data center systems, cloud platforms, or another technically complex market - A track record of creating differentiated positioning for integrated hardware-software products and translating it into launches, sales enablement, content, and measurable go-to-market outcomes - Exceptional writing, editing, presentation, and narrative-development skills across executive, business, field, and technical audiences - Strong strategic judgment paired with a willingness to build the deck, write the one-pager, develop the battlecard, edit the web page, and deliver the training - Experience influencing executive leaders and coordinating Product, Engineering, Technical Product Marketing, Account Executives, Field Marketing, Communications, Design, and partner stakeholders without direct authority - Ability to operate independently, prioritize high-leverage work, and bring structure to ambiguity in a fast-moving environment Preferred Qualifications - Experience marketing AI inference platforms, accelerator systems, turnkey data center products, full-stack enterprise platforms, or cloud infrastructure - Experience developing product and portfolio strategy across related hardware and software offerings - Experience building a sales enablement program with measurable adoption, field readiness, and business impact - Familiarity with enterprise buyers, infrastructure decision-makers, technical evaluators, inference providers, partner ecosystems, and managed-service use cases - Experience leading category creation, a major product launch, competitive repositioning, or a portfolio-wide messaging transformation - A portfolio of high-quality positioning, launch, enablement, thought-leadership, or product-marketing work Why This Role Matters SambaRack and SambaStack give SambaNova a differentiated product story spanning purpose-built hardware and a full-stack enterprise AI platform. This role will make that story clear, consistent, and commercially useful—shaping how the market understands the portfolio and giving sellers and partners the positioning and tools they need to create demand and win. Base Salary Range: Base Pay Range $227,000 - $278,000 USD Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.

👤 HumanFull-timeExpert / Staff+

By SambaNova SystemsSep 24, 2026

Partner Marketing Manager

Negotiable

SambaNova is a leader in next-generation AI infrastructure, delivering a full-stack inference platform for customers worldwide. At the core of SambaNova's technology is the RDU (Reconfigurable Dataflow Unit) — a chip built on a dataflow architecture rather than the traditional GPU model. Its decode performance is especially strong for agentic workloads like multi-turn agents, code generation, and long-running applications. RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. SambaNova is looking for a Partner Marketing Manager to build and scale our global partner marketing strategy and programs. This role will work across strategic technology, channel, and ecosystem partners to develop joint go-to-market programs that increase awareness, engage target accounts, and contribute to the pipeline. This is a highly cross-functional role working closely with Growth, Field Marketing, Product Marketing, Sales, and our partner organizations. The ideal candidate is both strategic and hands-on—comfortable building the partner marketing framework while also driving campaigns, joint activations, enablement, and programs from concept through execution. What You’ll Do - Own and execute the global partner marketing strategy, aligned to SambaNova’s awareness, target-account, and pipeline goals. - Build integrated “Better Together” campaigns with strategic partners, translating joint value propositions into awareness and demand programs. - Develop joint go-to-market plans across digital, content, events, executive programs, ABM, and field activations. - Serve as the central marketing lead for SambaNova’s strategic partner relationships, coordinating priorities and plans across internal and partner teams. - Partner closely with regional Field + Partner Marketing teams to activate global partner strategies in North America, EMEA, and APAC. - Own and scale SambaAcademy partner enablement, ensuring partners have access to the training, messaging, content, and assets needed to effectively represent SambaNova. - Build a scalable partner marketing framework including joint planning, MDF, campaign execution, enablement, measurement, and reporting. - Identify opportunities to amplify SambaNova through partner channels, audiences, events, executive relationships, and ecosystems. - Work with Product Marketing and technical teams to translate partner integrations and technical differentiation into compelling joint stories and programs. - Establish KPIs and measure the impact of partner marketing on awareness, engagement, target-account penetration, and pipeline. What We’re Looking For - 6+ years of B2B marketing experience, with meaningful experience in partner, alliance, channel, or ecosystem marketing. - Experience developing and executing joint go-to-market programs with technology partners. - Strong understanding of integrated marketing across digital, content, events, ABM, field, and partner channels. - Ability to manage complex cross-functional and cross-company relationships and move programs forward in a fast-paced environment. - Strong program management skills with the ability to take initiatives from strategy through execution and measurement. - Comfortable working with technical products and translating complex technology into compelling partner stories and campaigns. - Data-driven mindset with experience measuring partner program performance and pipeline impact. - Experience in AI, infrastructure, semiconductors, cloud, or enterprise technology is strongly preferred. Base Salary Range: Base Pay Range $196,000 - $240,000 USD Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.

👤 HumanFull-timeSenior

By SambaNova SystemsSep 24, 2026

Staff Product Designer, Enterprise

Negotiable

Scale is hiring a Staff/Senior Product Designer to lead product design for Scale’s rapidly growing ‘AI for Enterprise Data’ business unit. The mission of AI for Enterprise Data is to accelerate the deployment of AI by helping large enterprises solve their most ambitious challenges. This role will take on multiple products ranging from 0-1 initiatives to improving established products. This includes a suite of powerful AI tools for insurance AI, document processing, and more. Responsibilities - Design end to end user flows, wireframes, high-fidelity mockups, and interactive prototypes for desktop web applications. - Partner with Product Managers, Engineers, Data Scientists, and Operations team members to solve product and business challenges. - Advocate for the voice of the user as the founding designer of the business unit. - Prioritize and execute work in a fast paced environment with rapid timelines and high amounts of scope and ambiguity. - Contribute to the evolution of our company-wide design system and interaction patterns. - Take ownership to identify product gaps and rally support for proposed solutions. Qualifications - Experience leading end-to-end B2B and enterprise web applications. - Extremely high proficiency in Figma, fast execution speed is a must. - Experience designing dashboards, data visualization, domain-specific editors, and forms. - Understanding of front-end development processes for web interfaces. - Strong communication and collaboration skills, including customer-facing meetings. - Portfolio of product design projects that highlight your diversity of skills. Nice-to-haves - Exposure to artificial intelligence, machine learning, and other technical concepts. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

👤 HumanFull-timeExpert / Staff+

By Scale AISep 24, 2026

Infrastructure Solution Architect, South Korea

Negotiable

ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role • You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. • You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results. • You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations. • You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production. • You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs. • You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages. • You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world. • You will travel approximately 30 to 60% of your time. • Your role will involve spending time at the client’s office. What You Will Do Delivering value to the customers • Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives. • Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process • Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities. Product deployment • Guide and support customers in deploying our models and products into their infrastructure. • Work closely with customers to deploy relevant solutions according to their specific requirements. • Regularly liaise with the product and technical teams to relay feedback and suggest improvements. • Develop custom features for customers as needed. Customer Onboarding • Responsible for onboarding customers on our products, providing guidance on deployment and integration • Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces Project management • Define and track success metrics of the POC being rolled out at customers. • Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward. What We're Looking For • You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.) • You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect • You're experienced with deploying and managing AI-based products in production environments • You are fluent in Python • You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools • You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure • You have been involved in a customer facing role • You have strong project & stakeholder management skills • You have foundational knowledge in AI/ML/Data science • You have ability to connect technology and business value • You are result driven and resilient • Being familiar with sales qualification concepts is a strong plus We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success. Hiring Process (optional) • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min System Design • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

👤 HumanFull-timeMid

By Mistral AISep 24, 2026

Web Project Manager

Negotiable

SambaNova is a leader in next-generation AI infrastructure, delivering a full-stack inference platform for customers worldwide. At the core of SambaNova's technology is the RDU (Reconfigurable Dataflow Unit) — a chip built on a dataflow architecture rather than the traditional GPU model. Its decode performance is especially strong for agentic workloads like multi-turn agents, code generation, and long-running applications. RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. SambaNova is a leader in next-generation AI infrastructure, delivering a full-stack inference platform for customers worldwide. At the core of SambaNova's technology is the RDU (Reconfigurable Dataflow Unit) — a chip built on a dataflow architecture rather than the traditional GPU model. Its decode performance is especially strong for agentic workloads like multi-turn agents, code generation, and long-running applications. RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. About the Role Reporting to the Director of Digital Marketing, this role supports the SambaNova digital ecosystem, including sambanova.ai and the SambaAcademy educational partner portal, and collaborates with teams managing SambaCloud and our Documentation site to ensure a consistent user experience. Beyond the day-to-day maintenance, this role will be responsible for planning functional improvements, building new pages, ongoing content updates, and ensuring the quality of what’s published. This is a hands-on role. You will work directly with the design team and web developers who provide deeper technical support. Expect to be in the HubSpot CMS daily, building and QA'ing pages. You'll receive and prioritize projects among stakeholders, but ultimately, it’s your job to ensure builds and updates happen predictably, page loads are fast, and conversion from visit to pipeline improves measurably. What You'll Do SITE OWNERSHIP & CMS - Manage the sambanova.ai web and SambaAcademy partner portal roadmap: intake, scoping, prioritization, and timelines. - Build, publish, and QA pages in HubSpot CMS: templates, modules, CTAs, and UX. - Maintain the design system and component library so pages stay consistent as the site grows. - Run the governance layer: page request process, naming conventions, approvals, and documentation. WEB OPERATIONS & PERFORMANCE - Own site performance and Core Web Vitals; partner with developers on page speed, caching, and technical fixes. - Maintain analytics and tag infrastructure: GA4, Google Tag Manager, and conversion events. - Run an A/B and multivariate testing program on headlines, layouts, and CTAs, and act on the results. - Improve website accessibility (WCAG 2.1 AA). - Coordinate with the content manager and SEO efforts on technical SEO: site structure, schema, crawlability, and redirect hygiene. - Monitor uptime, broken links, form failures, and integration errors; fix or escalate. AGENCY & STAKEHOLDER MANAGEMENT - Work with design team and web development agencies: project scope, timelines, and quality of delivery. - Translate business requests into clear technical requirements. - Partner with marketing ops on forms, lead routing, and CRM handoffs so every page feeds the funnel correctly. - Manage translation service to ensure content updates are also localized for Japanese pages. - Report on web performance and roadmap status to marketing leadership on a regular cadence. What We're Looking For - 5-8 years of experience managing B2B websites, ideally in tech. - Bachelor's degree. - Hands-on HubSpot or WordPress CMS expertise: building and publishing, not just reviewing. - Working knowledge of HTML, CSS, and responsive design; enough technical depth to evaluate developer work and debug an issue. - Analytics fluency. GA4 and Google Tag Manager, with a standard of using data to decide next steps. - Demonstrated project management across competing stakeholders and deadlines, with the judgment to prioritize. - Vendor and agency management experience, including project budget accountability. - Understanding of technical SEO fundamentals, site performance, and web accessibility standards. - Curiosity about technology, particularly AI/ML. No CS degree required, but able to understand the products well enough to represent them accurately on the site. - Familiarity with Figma, Jira, Asana, and basic design or video tooling (Canva, Wistia) for fast turnarounds. Base Salary Range: Base Pay Range $167,000 - $204,000 USD Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.

👤 HumanFull-timeSenior

By SambaNova SystemsSep 24, 2026

Senior Recruiter, GTM & Business

Negotiable

About the Role Together AI is building the AI Acceleration Cloud. We are building an end-to-end platform for the generative AI lifecycle, integrating fast, reliable inference and model-shaping services with cutting-edge AI cloud infrastructure. We're looking for an exceptional Senior GTM & Business Recruiter who can help us scale our teams while keeping the bar of excellence high. You'll own end-to-end hiring across GTM and Business functions, from first conversation through offer close, and partner with GTM leadership to translate ambitious hiring plans into real teams. This role is based out of our Headquarters in San Francisco. Responsibilities - Own full-cycle strategic recruiting across GTM and Business organizations. - Partner with executives and leaders to define hiring strategies, candidate profiles, and interview processes. - Manage the candidate journey from sourcing handoff to offer stage, ensuring a seamless and exceptional experience. - Provide market intelligence, funnel metrics, and competitive insights to shape hiring strategies and influence decisions. - Collaborate with sourcers, coordinators, and recruiters to streamline processes and deliver a consistent, brand-aligned candidate experience. - Act as a strategic thought partner to leaders, scaling from concept to execution with data-driven insights, creativity, and sound judgment. Requirements - 5+ years of business or GTM recruiting experience in high-growth tech environments. - Strong ability to build and maintain relationships with leadership and hiring teams. - You thrive in a fast-paced, ambiguous environment with rapidly shifting priorities. - Expertise in designing new interview processes and hiring strategies from the ground up. - You adapt gracefully under pressure and navigate changing priorities with ease. - Ability to do more with less, you thrive in a scrappy environment and you find creative solutions to problems About Together AI Together AI, the AI Native Cloud, is purpose-built for AI engineers. AI application developers get high-performance inference that scales reliably, fine-tuning and reinforcement learning for creating frontier-level specialized models, and pre-training at massive scale for fully custom intelligence, all around a marketplace of leading open models that teams can run, adapt, and own. Trusted by Cursor, Decagon, ElevenLabs, Salesforce, and Zoom, Together serves 400+ trillion tokens a month. Compensation We offer competitive compensation, startup equity, health insurance, and other benefits. The US base salary range for this full-time position is: $165,000 - $210,000 + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge. Equal Opportunity Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. Please see our Privacy Policy at https://www.together.ai/privacy

👤 HumanFull-timeSenior

By Together AISep 24, 2026

Digital Content Manager

Negotiable

SambaNova is a leader in next-generation AI infrastructure, delivering a full-stack inference platform for customers worldwide. At the core of SambaNova's technology is the RDU (Reconfigurable Dataflow Unit) — a chip built on a dataflow architecture rather than the traditional GPU model. Its decode performance is especially strong for agentic workloads like multi-turn agents, code generation, and long-running applications. RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. SambaNova is a leader in next-generation AI infrastructure, delivering a full-stack inference platform for customers worldwide. At the core of SambaNova's technology is the RDU (Reconfigurable Dataflow Unit) — a chip built on a dataflow architecture rather than the traditional GPU model. Its decode performance is especially strong for agentic workloads like multi-turn agents, code generation, and long-running applications. RDUs are packaged into SambaRack, rack-scale hardware that lets customers deploy state-of-the-art models with better performance, greater energy efficiency, and faster time to value. About the Role As a member of the Growth and Digital Marketing team, this role owns the content engine behind our digital channels. Working closely with the product marketing team, you will identify high-value topics, write most of it, and make sure it attracts attention once it’s published. You'll manage the editorial calendar and the content on sambanova.ai , and create the assets demand gen depends on, including landing pages, gated reports, nurture copy, and campaign narratives. This is a hands-on role that requires a strong writer. Working with external resources, you'll use search and performance data to understand what content resonates with target audiences. Success looks like a content program that measurably grows organic traffic, keyword rankings, and pipeline. What You’ll Do WEB & ORGANIC SEARCH - Own content on sambanova.ai , including product pages, solution pages, resource hub, and blog, keeping it accurate as the products and messaging evolves. - Conduct keyword research and build an SEO content roadmap that maps to high search rankings. - Handle on-page SEO end-to-end: titles, meta descriptions, heading structure, internal linking, schema, and image optimization. - Partner with the web project manager and design team on the architecture, performance improvements; and test headlines, CTAs, and layouts. - Audit existing web page content quarterly, and refresh as needed. FULL-FUNNEL CONTENT - Plan and manage the editorial calendar across blog, web, and email, coordinating with product marketing, developer relations, social, and comms. - Write and edit content across formats: technical blog posts, customer case studies, whitepapers, and newsletters. - Translate engineering and product input into narratives a non-specialist executive can follow and an AI engineer won't dismiss. - Maintain voice, terminology, and style standards; and edit work from freelancers, agencies, and internal subject-matter experts. - Repurpose content. Strong assets can translate into a blog series or email program. DEMAND GENERATION & CAMPAIGNS - Create campaign content: landing pages, gated assets, ad copy, webinar abstracts, and multi-touch nurture sequences. - Work with demand gen and marketing ops to map content to funnel stage and buyer segment, and close the gaps that show up in the journey. What We’re Looking For - 4-6 years of experience in content marketing, B2B tech preferred, with published work to share. - Bachelor’s degree - Working SEO fluency. Keyword research, on-page optimization, content structure for search and LLM answer engines. - Demand gen literacy. Understanding campaign frameworks and how to optimize for conversion. - Analytical habits. Leverage GA4 to evaluate content performance. - Hands-on tooling with HubSpot CMS. - Project ownership. Ability to prioritize and meet multiple deadlines for multiple stakeholders on time. - Curiosity about technology - particularly AI/ML. No CS degree required, but able to understand technology to convey benefits to target audiences. - Basic design or video literacy (Wistia, Canva, light editing) for fast turnarounds. Base Salary Range: Base Pay Range $167,000 - $204,000 USD Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified. EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws. Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.

👤 HumanFull-timeSenior

By SambaNova SystemsSep 24, 2026

AI Deployment Manager, Scale

Negotiable

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About SpaceXAI SpaceXAI builds the vertically integrated stack for useful AI: models, the products people work in every day, and the compute underneath. We're Cursor + Grok as one company: Grok Build (Cursor) for engineering in real codebases, Grok Bot for autonomous knowledge work, and Grok when you want to steer the result. Same intelligence layer; not a coding-only tool company. We're a flat, talent-dense team that likes truth-seeking, sharp debate, and shipping. About the role We're standing up Scale ADM from first principles: an agentic, human-last motion for a large enterprise book. This is a founding seat. You'll help invent how SpaceXAI drives customer outcomes at scale across hundreds of accounts with a small team, using agents to surface risk and opportunity, and putting people where judgment still matters. What you'll do - Help found and run the Scale ADM motion across a wide enterprise portfolio - Use agentic workflows to triage health, prioritize outreach, and keep human time scarce and high leverage - Drive value realization that supports retention and expansion: deepen adoption, find account whitespace, and open growth paths across the book - Amplify what already exists (marketing webinars, customer education, onboarding) and turn live learning into reusable motions without reinventing the wheel - Shape playbooks and offerings from voice of customer: tailor what we deliver based on what we hear You may be a fit if - You've thrived in high-velocity, multi-customer environments and like building the machine, not only running it - You bring real product fluency (beyond developers alone) and you're leaning into AI: proficient today, or hungry to get there fast - You're energized by agents as coworkers: you design how they work - You've done customer success or adjacent post-sales work and know how to drive customer outcomes, and why that matters - You know how to manage accounts and relationships for outcomes: find whitespace, deepen adoption, and open growth paths

👤 HumanFull-timeRemoteMid

By AnysphereSep 24, 2026

Principal Customer Engineer, Central Majors - Toro...

Negotiable

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Toronto, Canada About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

👤 HumanFull-timeExpert / Staff+

By CloudflareSep 24, 2026

Senior Data Scientist, Engine Infra

Negotiable

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and developers. WHY ENGINE INFRA? Engine Infra team is responsible for the game-server fleet that simulates live experiences — making it efficient, observable, and reliable on Roblox edge infrastructure and regional cloud capacity, from multiplexing and ARM bursting through telemetry, resource allocation, and edge latency. You Will: - Define Metrics — Own Engine Infra metrics, telemetry logging, and validation for the RCC fleet and edge compute. Establish KPIs for game-server efficiency, reliability, and player experience — including CPU and memory, heartbeat, occupancy and multiplexing efficiency, crash and OOM rates, runtime error codes, and latency quality (e.g. DataPing vs RakPing) that directly affect creators and players. - Transform & Visualize Data for Actionable Insights — Access and process raw RCC and engine telemetry, build analytics pipelines, and deliver clear operating views of the fleet. Turn per-instance, per-game, datacenter, and channel signals into dashboards and decision systems that help Engine Infra pack more players onto fewer cores, allocate CPU and memory correctly, and keep multiplexed and large-server processes healthy. - Design Experiments & Apply Causal Inference — Lead channel tests, hardware A/Bs, and causal analyses for multiplexing, ARM64 bursting, regional capacity, and edge latency. Measure trade-offs among efficiency, stability, and quality; separate host, container, engine, content, and release effects; and estimate player-experience impact (including latency-sensitive cohorts, not only global averages) so launches ship on evidence. - Drive Cross-Functional Collaboration — Partner with Engine Infra, Game Engine, Networking, Matchmaking, Infrastructure, Product, and TPMs, and with teams such as Creator Analytics and Growth, to debug ambiguous production issues and open new capacity and quality opportunities. - Shape the Future of Roblox’s Foundation — Influence how Roblox runs live experiences on owned edge and cloud hardware — a more efficient RCC fleet, better regional capacity, lower edge latency, and a platform that stays interactive as we scale toward larger, denser servers. You Have: - Advanced degree in Computer Science, Statistics, Engineering, or a related field with a focus on large-scale system analysis. - 4+ years as a Data Scientist, with a proven track record of working on high-volume telemetry, product quality optimization. - Expertise in processing massive, noisy datasets (like crash logs or telemetry pings) and building scalable pipelines for reporting. - Experience using first-principles reasoning to debug complex, ambiguous system failures that don't always have a clear cause. - Experience presenting deep technical results to Engineering leaders and using data storytelling to prioritize work and future investment. Nice to Have: - Direct experience with game engines or systems performance - Experience in game development or working on real-time interactive systems - A background or interest in memory management, OS-level interactions, or network stack optimization. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $221,380 - $263,670 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

👤 HumanFull-timeSenior

By RobloxSep 24, 2026

Data Scientist - Client Platform

Negotiable

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord is where millions of people hang out every day - 90% of them play games, spending over 5 billion hours across thousands of titles each month. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. We’re looking for a Data Scientist to join our Client Platform Data Science team, where you’ll help make sure that Discord just works. You’ll partner with the teams that design, build, and support Discord - improving app performance, enhancing the user experience, and driving growth. Your work will span strategic analyses, experimentation, and dashboarding. Specifically, we’re looking for someone who can help us take Discord’s mobile and desktop reliability to the next level through better metrics, monitoring, and automation. If you’re passionate about data and want to make a real impact, we’d love to hear from you! What you'll be doing - Partner with teams throughout Discord through the full analytics lifecycle - from exploratory analyses to dashboards, reports, and A/B testing - Define KPIs and diagnostic metrics that improve the user experience, and build dashboards to make them timely and actionable - Build custom datasets to monitor novel product features and processes - Share insights with technical and non-technical audiences, and iterate based on feedback - Champion A/B testing best practices - helping teams design, analyze, and interpret experiments correctly - Collaborate with data and engineering teams to design scalable and future-proof instrumentation and self-serve tooling What you should have - 2+ years of hands-on analytics experience turning ambiguous business problems into clear, actionable insights - Experience designing, analyzing, and interpreting A/B tests at scale - Strong SQL skills and experience building clean, performant dashboards (Tableau, Looker, or similar) - Clear communication skills, with the ability to make complex findings easy to understand - Curiosity, a collaborative attitude, and a drive to solve hard problems Bonus Points - Passion for Discord or online communities - Experience with performance/reliability analytics for online services - Familiarity with social or subscription products (social graphs, LTV, funnel analysis) - Production ETL or BigQuery experience - Experience using AI in data science work The US base salary range for this full-time position is $160,000 to $200,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

👤 HumanFull-timeMid

By DiscordSep 24, 2026

Staff Machine Learning Engineer, App Ads Modeling

Negotiable

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible first workforce! We’re looking for a Staff-level Machine Learning Engineer to join Reddit’s Ads Ranking Org. This role is part of a broader effort to enhance Reddit’s ML-powered ad ranking systems through improved model architectures, contextual embeddings, and conversion-optimized modeling. The ideal candidate will bring strong end-to-end modeling expertise, a deep understanding of modern deep learning techniques, and a passion for building systems that drive measurable impact in ads marketplaces. While ads experience is a plus, strong modelers from recommendation systems, search relevance, or other performance-driven domains are encouraged to apply. This position will sit on the App Ads Modeling team and report directly into the Ranking Org. Responsibilities: - Design and train advanced ML models (e.g., DNNs, transformers) to power Reddit Ads Ranking - Develop and optimize features including embeddings, contextual signals, and cross-session behavior - Work closely with product, infra, and data teams to drive end-to-end model deployment and performance analysis - Mentor other MLEs and contribute to modeling best practices across the org - Shape the long-term modeling vision across one or more domains (conversion, app ads, shopping, brand, etc.) Required Qualifications: - 7+ years of industry experience, including several years in applied ML roles - Strong experience with Deep Learning architectures and ML frameworks (TensorFlow, PyTorch) - Strong background in recommendation systems, ads ranking, or similar domains - Experience working with large-scale datasets and complex feature pipelines - Strong problem-solving and experimentation skills - State of the Art models for Ads or Recsys experience (ex: Transformers, Recsys) - Knowledge about Recsys or Ads funnel - Track record of delivering high-impact models in production settings - Comfort collaborating with infra and data teams on feature serving and training pipelines Preferred Qualifications: - Experience with conversion modeling, app ads, or performance/brand ads - Experience in ads marketplaces at peer companies - Publications, patents, or industry contributions in applied ML or ranking systems Benefits: - 100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago) - Comprehensive Healthcare Benefits and Income Replacement Programs - 401k with Employer Match - Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support - Family Planning Support - Gender-Affirming Care - Mental Health & Coaching Benefits - Flexible Vacation & Paid Volunteer Time Off - Generous Paid Parental Leave LI-AJ1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $230,000 - $322,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

👤 HumanFull-timeRemoteExpert / Staff+

By RedditSep 25, 2026

Global Mobility Lead

Negotiable

ABOUT THE JOB We're looking for an experienced Global Mobility Lead to build and run the programs that help employees join, move, and work across borders. You will own our mobility policies, immigration casework, and vendor relationships, and partner with Legal, Finance, and People Ops to make cross-border moves clear, compliant, and well supported. WHAT YOU’LL OWN GLOBAL MOBILITY - Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds. - Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support. - Manage employment-based immigration casework in partnership with outside counsel: H-1B (including cap-subject and change-of-employer/AC21 timing), L-1, TN, E-3, O-1, F-1 OPT/CPT, and employer-sponsored permanent residence. Own the internal timeline, the start-date reality check, and the manager/candidate communication. - Own daily immigration intake and case execution, including employer questionnaires, supporting documents, employment verification letters, signatures, counsel follow ups, and case closure. - Own right-to-work compliance across jurisdictions: I-9 and E-Verify in the US, Home Office share-code checks in the UK, and equivalent checks in our EU and other markets. - Decide and document the entity/employment model for each new market (direct entity, EOR, or non-resident payroll registration) with Finance and Legal. - Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance. - Model and track mobility cost, including sponsorship and premium-processing fees, so leadership can make go/no-go calls with real numbers, and obtain and document required approvals before committing sponsorship or spend DATA AND SYSTEMS - Build the tracking layer: mobility case pipeline, immigration deadlines and expirations, compensation comparisons, etc. - Stand up mobility dashboards: case volume, cycle time, cost per move, band penetration, offer-to-band variance, and equity-gap trend. - Write the employee-facing documentation so moves and pay decisions are predictable and explainable, not one-off negotiations. What we’re looking for REQUIRED - 6+ years of experience in global mobility, with real ownership of cross-border moves and immigration casework, not just vendor hand-offs. - Working fluency in US employment-based immigration and at least one other major jurisdiction’s work-authorization regime (UK, EU, or Canada). - Strong analytical skills: comfortable in spreadsheets and HRIS reporting, able to build a defensible model and explain the assumptions behind it. - Judgment about risk. You know when to escalate to Legal, when to flag classification or permanent-establishment exposure, and how to say no clearly. - Excellent written communication: you’ll draft policies, verification letters, offer rationales, and executive-facing recommendations. - Comfort with ambiguity, high volume, and shifting priorities.

👤 HumanFull-timeSenior

By PerplexitySep 24, 2026

B2B Comms Lead, EMEA

Negotiable

About the Team OpenAI’s Communications team is responsible for helping people understand our technology, our mission, and the impact AI can have when deployed safely and responsibly. Across EMEA, we work closely with business, start-up, developer, product, marketing, global affairs, and policy teams to tell clear, credible stories about how OpenAI is helping organisations build, scale, and solve meaningful problems. The EMEA B2B Communications team is small, fast-moving, and highly cross-functional. We support some of OpenAI’s most important external audiences, including enterprises, founders, developers, technical communities, journalists, creators, and policymakers. Our work spans proactive storytelling, media relations, executive communications, launches, events, case studies, and campaigns that build awareness, understanding, and trust. About the Role We’re seeking a strategic, hands-on communications leader to help shape and deliver OpenAI’s B2B communications across EMEA. This role will report to the Head of B2B Comms, EMEA and will be a senior member of a small, high-impact regional communications team. The B2B Comms Lead, EMEA will build awareness, understanding and trust with business audiences by showing how organisations across the region are using OpenAI to transform how they work, serve customers and create value. The role will connect OpenAI’s global priorities with the needs of EMEA markets, combining clear strategy with excellent day-to-day execution. This person will work cross-functionally with B2B and global communications, GTM, marketing, product, legal, global affairs and country communications teams. International travel will be required. In this role, you will: - Drive the EMEA B2B communications strategy, translating global priorities into a focused regional programme with clear audiences, narratives and outcomes. - Lead proactive, integrated campaigns across earned and owned channels that build understanding of OpenAI’s technology, demonstrate business value and strengthen trust. - Build a strong pipeline of customer, partner and ecosystem stories that show tangible impact across markets and priority industries. - Shape regional narratives and messaging, translating complex technology and product developments into clear, compelling stories for business audiences. - Lead communications for relevant launches, executive moments and tentpole events across EMEA, ensuring strong regional coordination and local relevance. - Build and maintain trusted relationships with leading business, technology and trade media, as well as influential creators and commentators across the region. - Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials, talking points and engagement plans. - Partner closely with country communications leads and global teams to create clear ways of working, share insight and ensure EMEA perspectives inform global strategy. - Identify emerging opportunities and reputational risks, providing sound communications counsel and helping the team respond quickly and confidently. - Manage agency partners, budgets and operating rhythms, setting a high bar for strategic thinking, creativity and execution. - Lead and develop team members where relevant, contributing to an ambitious, collaborative and low-ego culture in which everyone is comfortable being flexible and scrappy. You might thrive in this role if you: - Have substantial senior communications experience in-house or at an agency, with a strong track record in B2B technology, enterprise, advertising and business communications. - Have experience leading regional or international communications programmes within global organisations and complex operating environments. - Have excellent media relations instincts and established relationships with business and technology journalists across the UK, Europe and MENA. - Have exceptional writing and editing skills, with the ability to turn complex technical concepts into clear, accurate and engaging business narratives. - Have a record of developing proactive campaigns and customer stories that deliver measurable communications and business impact. - Demonstrate strong executive counsel and issues-management judgment, including the ability to operate calmly and make good decisions at pace. - Have demonstrated success working cross-functionally with teams such as GTM, marketing, product, legal, global affairs and local market teams. - Have experience managing agency partners, budgets and teams, with strong organisational skills and the ability to prioritise across competing demands. - Have deep curiosity about AI and its impact on businesses and society; familiarity with enterprise software, emerging technology or the AI landscape is a plus. - Bring a highly collaborative, pragmatic and hands-on approach, with the confidence to lead strategically and step into execution when needed. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

👤 HumanFull-timeMid

By OpenAINov 12, 2026

Security Program Manager

$129,600 – $310,000

About the Team OpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure, protecting sensitive data, supporting employees’ velocity, and meeting global compliance standards are essential to our success and societal impact. Security at OpenAI is a cross-cutting organization that includes Security, Privacy, IT, GRC, Corporate Security, and other teams. Program Managers play a critical role in aligning teams and delivering execution at scale. About the Role We’re seeking a Program Manager to build and own programs that span OpenAI’s Security organization, with a core focus on Mergers & Acquisitions. You will work across domains from diligence through Day 1 readiness, integration, onboarding, and transition to ongoing ownership. You will also apply what you build to other priorities that span Security teams. You will learn how work actually moves between teams, spot gaps and unclear ownership, and build practical systems that make complex transitions easier to execute. This role is deeply cross-functional and execution-focused. It requires a structured operator who thrives in ambiguity, partners effectively across boundaries, and applies principled judgment to drive programs at speed from initial planning through durable handoff. You will use AI and automation to reduce repetitive work and help teams operate at greater scale, while applying sound judgment to sensitive information and consequential decisions. In this role, you will: - Own Security & IT M&A programs, including supporting System Operations and other engineering teams in defining and performing timely diligence assessments, and scoping, planning, and executing acquisition integrations. Carry the work through Day 1 readiness, onboarding of people and systems, post-close priorities, and handoff to ongoing owners. - Partner with Corporate Development, IT, Infrastructure, Application, Legal, Privacy, Security, GRC, Corporate Security and other teams to understand cross-functional requirements and navigate tradeoffs. Make responsibilities and decision rights clear while bringing in the right experts for technical and risk judgments. - Learn partner teams’ workflows and identify missed dependencies, bottlenecks, duplicated effort, and risks that could slow an integration or weaken its outcome. Address recurring problems at their source. - Establish scalable frameworks and processes to support core programs, including defining durable program goals and core measures of success. Build useful intake paths, playbooks, onboarding checklists, decision points, and handoff standards that teams adopt in practice. - Use AI and automation to organize information, surface gaps, improve documentation, route work, and track follow-through, with appropriate handling of sensitive information and human review of risk decisions. - Create and maintain program-level visibility across deals, risks, milestones, and dependencies, ensuring program outcomes are delivered reliably and at high quality. Measure whether the work improves readiness, reduces manual effort, closes risks, and makes future transitions more predictable. - Communicate status, risks, tradeoffs, and decisions clearly to technical and executive audiences and drive cross-functional execution with urgency and care. - Own additional programs that span Security and IT as organizational priorities evolve, applying and improving the systems built through the M&A portfolio. You might thrive in this role if you: - Are an empathetic communicator and leader who is able to influence a variety of cross-functional and executive audiences, and build durable trust with partners. - Have 5+ years of experience leading complex cross-functional programs, with a proven record of successful partnership in security, IT, infrastructure, privacy, trust, product risk, or other technical domains. - Have carried programs from an ambiguous starting point through execution and lasting ownership. - Have built a new program, workflow, or operating model yourself and can show how you earned adoption and improved results. - Are curious about how teams work in practice and can find the underlying issue behind a missed handoff or recurring exception. - Have used AI or automation to improve a real workflow and can explain what changed, how people adopted it, and where human judgment remains necessary. - Have experience in Mergers & Acquisitions or related areas. - Thrive in high-trust environments, bring rigor and systems thinking to ambiguity, and operate with a bias for aligned execution over org boundaries. - Are structured, detail-oriented, and rigorous in ensuring quality, accountability, and durable delivery. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

👤 HumanFull-timeRemoteSenior

By OpenAISep 24, 2026

Dedicated Support Engineer - San Francisco

$180,000 – $260,000

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements. In this role, you will: - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents. - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation. - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers. - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through. - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners. - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams. - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes. - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates. - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations. - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed. - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure. - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments. - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation. - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally. You might thrive in this role if you: - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues. - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations. - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses. - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through. - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable. - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving. - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries. - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring. - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done. - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed. - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

👤 HumanFull-timeMid

By OpenAISep 24, 2026

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