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AWS Specialist Sellers, Strategic Pursuits
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the Role We are hiring a Senior Specialist Seller to join the Strategic Pursuits team and lead priority opportunities generated through the joint AWS and OpenAI co-sell motion. You will partner closely with Account Directors, AWS field teams, and cross-functional stakeholders to identify, shape, advance, and close high-value strategic enterprise engagements. This role is ideal for a senior seller with deep experience in enterprise technology, AI, cloud, or complex transformation sales motions. You should be comfortable operating in executive-facing environments, aligning multiple stakeholders, and turning customer priorities into commercially compelling and technically credible opportunities. This role is based in London or Munich. We operate on a hybrid model of 3 days per week in office and offer relocation support. In this role, you will: - Lead commercial execution of priority AWS/OpenAI co-sell opportunities across strategic enterprise accounts. - Identify and qualify high-potential opportunities focused on GenAI adoption, frontier platform use cases, and enterprise-wide transformation. - Partner with AWS and OpenAI field teams to align account strategy, messaging, stakeholder mapping, and execution plans. - Develop customer-facing value propositions that connect OpenAI capabilities with business priorities and AWS infrastructure strategies. - Drive executive-level engagement including customer meetings, business case development, negotiations, and account reviews. - Coordinate cross-functionally with Sales, Partnerships, Solutions Architecture, Product, Legal, Finance, and Deal Desk teams to progress complex opportunities. - Build repeatable co-sell playbooks, qualification frameworks, account planning processes, and sales assets to scale the joint motion. - Manage pipeline health, forecasting inputs, deal risks, blockers, and escalation needs across assigned pursuits. - Serve as a trusted advisor to Account Directors by bringing strategic selling expertise and deal-structuring judgment. - Maintain awareness of competitive dynamics across hyperscalers, GenAI platforms, and enterprise AI vendors. You might thrive in this role if you: - Have 15+ years of experience in enterprise sales, strategic business development, cloud partnerships, or complex technology go-to-market roles. - Have a strong track record of shaping and closing large-scale enterprise technology deals. - Bring experience in AI, GenAI, cloud, data, enterprise software, or professional services sales. - Have worked in overlay sales, specialist seller, strategic pursuits, or partner-led co-sell environments. - Understand AWS commercial models, enterprise account planning, cloud commitments, and partner operating rhythms. - Can engage credibly with CIOs, CTOs, CDOs, business leaders, procurement teams, and partner executives. - Demonstrate strong commercial judgment in opportunity qualification, deal strategy, and escalation management. - Thrive in ambiguity and can build new operating motions from the ground up. - Communicate clearly and synthesize technical, customer, and commercial inputs into actionable recommendations. - Have prior experience at AWS, another major cloud provider, a leading enterprise software company, or a high-growth AI company. - Understand partner-led sales motions involving hyperscalers, GSIs, or strategic technology partners. - Bring familiarity with enterprise AI use cases across industries such as financial services, healthcare, retail, manufacturing, technology, energy, or public sector. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Pursuits Lead
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the Role At OpenAI, we're building toward an agent-first world where AI systems reason, act, transact, and create alongside people and businesses. As agents become a primary interface for work, the Strategic Pursuits Team leads our most complex enterprise opportunities and helps define how customers adopt OpenAI at scale. We're seeking a Strategic Pursuits Lead to shape and close high-impact enterprise opportunities across Frontier, AI Solutions, ChatGPT, Codex, API, and emerging offerings. This person partners with customers, account teams, Product, FDE, Legal, Finance, GTM, and executives to turn ambiguous demand into a clear vision, business case, commercial structure, delivery path, and repeatable GTM motion. This is a builder role for someone who thrives in ambiguity, can operate without a playbook, and is energized by creating the playbook while running the pursuit. The right person brings executive presence, commercial judgment, product intuition, and the ability to make messy work executable. This role can be based in our San Francisco or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead strategic pursuits from early qualification through customer alignment, proposal, commercial structure, and transition into delivery; define the opportunity, build the business case, align resources, and drive toward a decision. - Build executive-grade customer narratives that translate use cases, technical capabilities, and customer priorities into board-ready value propositions, ROI logic, mutual action plans, and clear deployment paths. - Architect commercial and engagement models across platform, solutions, services, and strategic partnerships, balancing near-term revenue with durable enterprise adoption. - Orchestrate internal alignment across Product, FDE, GTM, Legal, Finance, Ops, and leadership; unblock decisions and ensure the right resources are engaged at the right moments. - Design repeatable pursuit motions by converting first-of-kind deal learnings into playbooks, proposal templates, FAQs, operating models, and field enablement. - Bring customer and market signal back into OpenAI so strategic pursuits shape roadmap priorities, packaging, pricing, partner strategy, and the enterprise playbook. What success looks like - High-priority pursuits become executable deals with clear customer outcomes, executive alignment, commercial logic, resourcing plans, and a path to signature. - The strategic-pursuit playbook scales: qualification, scoping, proposal narrative, ROI/business case, commercial structure, and handoff patterns are reusable by the field. - Cross-functional teams move with urgency because Product, FDE, GTM, Legal, Finance, Ops, and leadership understand the customer ask, decision path, resource needs, and next moves. - Customer learnings improve product, packaging, and GTM by turning first-of-kind pursuit patterns into clearer offers, better resourcing models, and sharper field guidance. You might thrive in this role if you have: - 10+ years in strategic partnerships, complex enterprise GTM, platform sales, business development, corporate strategy, or strategic deal execution in high-growth technology. - Proven ability to lead high-ambiguity, multi-threaded initiatives where customer vision, product strategy, technical delivery, and commercial structure evolve in parallel. - Strong commercial judgment and experience shaping multi-product, multi-stakeholder, or first-of-kind enterprise deals. - Exceptional at influencing across executive, technical, commercial, and operational audiences, with the judgment to be both connective tissue and decision driver. - Systems thinker who can translate frontier capabilities into practical customer strategies, commercial models, operating motions, and deployment paths. - Deeply aligned with OpenAI's mission to ensure AGI benefits all of humanity, and motivated to turn frontier technology into practical, governed impact at enterprise scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Research Engineer/Research Scientist- Personal AGI...
About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. In the Model Experience team, we shape the default character and behavior of ChatGPT: how the model communicates, responds to users, uses its capabilities, and behaves across different contexts and languages. Our goal is to make every interaction with ChatGPT thoughtful, helpful, and trustworthy. We take an opinionated view of what good human–AI interaction should look like, then turn that vision into real model behavior through human data, evaluations, reward models, and post-training. Our work sits at the intersection of research, product, and model design. We partner closely with teams across OpenAI to conduct research and ensure our models are thoughtful, safe, reliable to serve millions of users. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research and the quality of human-AI interaction. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own and pursue a research agenda to improve model capability and performance. - Collaborate closely with the other research and product teams, allowing customers to optimize their own models. - Build robust evaluations for tracking modeling improvements. - Design, implement, test, and debug code across our research stack. You might thrive in this role if you: - Have a deep understanding of machine learning and machine learning applications. - Have good judgment about model behavior and can communicate this judgment effectively. - Enjoy taking ambitious, qualitative problems and turning them into concrete training interventions. - Have a working knowledge of relevant models, and building evaluations for model capability improvement. - Are comfortable diving into a large ML codebase to debug. - Thrive in a dynamic, technically complex, and collaborative environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Data Center Compute, OpenHouse Savannah 2026
About the Team OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient. As the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery. Our work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted. About the Role We are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online. You’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production. This is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models. Key Responsibilities - Help build, scale, and operate OpenAI’s global compute infrastructure. - Solve complex problems across software, hardware, manufacturing supply chain, and data center systems. - Improve the reliability, performance, efficiency, and scalability of critical infrastructure. - Partner with cross-functional teams to bring new compute capacity online quickly and reliably. - Identify bottlenecks across technical, operational, and physical systems, and develop practical solutions. - Build tools, processes, systems, or infrastructure that improve execution at scale. - Contribute to the long-term architecture and operational maturity of OpenAI’s compute footprint. Qualifications - Have experience building, scaling, or operating complex technical systems. - Enjoy working on ambiguous, high-impact problems where the path forward is not always defined. - Are comfortable collaborating across disciplines, including software, hardware, operations, and physical infrastructure. - Have strong technical judgment and a bias toward execution. - Care deeply about reliability, speed, safety, and operational excellence. - Are excited by the challenge of building infrastructure at unprecedented scale. - Want your work to directly support the development and deployment of frontier AI. Preferred Skills - Have experience with AI infrastructure, high-performance computing, distributed systems, GPU clusters, or cloud-scale platforms. - Have worked on hardware systems, manufacturing, supply chain, data center development, or large capital infrastructure projects. - Have domain expertise in civil, controls, mechanical, hardware, electrical, thermal, power, networking, or facilities engineering. - Have helped bring new technical platforms, data centers, factories, or large-scale systems from concept to production. - Have experience operating in fast-moving environments where technical depth and execution speed both matter. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Associate General Counsel, Commercial – Infrastruc...
About the Team OpenAI’s Legal team plays a crucial role in advancing our mission by tackling novel and consequential legal issues in AI. The commercial infrastructure legal team supports the systems and facilities that make advanced AI possible, including compute, first-party silicon, colocation, and first-party data center development. About the Role We’re seeking a senior commercial infrastructure lawyer to lead legal work across our rapidly growing data center development and colocation portfolio. You will advise on complex, high-value transactions involving new data center sites, power, construction, colocation, and related infrastructure arrangements. This role is designed for a lawyer who understands how data centers are developed and operated—not a general real estate practitioner. You will work closely with infrastructure, finance, procurement, and operations teams, while coordinating outside counsel where appropriate, to help projects move quickly and responsibly. San Francisco is preferred, and occasional travel may be required. In this role, you will: - Lead commercial legal strategy and risk management for data center development and colocation transactions. - Draft, negotiate, and advise on colocation agreements, construction agreements, power-related arrangements, and other contracts supporting data center development. - Support first-party projects involving raw land, site and power rights, design and construction, EPC models, third-party build-to-suit structures, and leasebacks. - Partner cross-functionally with infrastructure, finance, procurement, operations, and other stakeholders on fast-moving, complex projects. - Manage and collaborate effectively with outside counsel across a high volume of infrastructure matters. - Develop scalable legal playbooks and contracting approaches for a growing portfolio of data center sites. You might thrive in this role if you have: - 12+ years of legal experience, primarily in commercial legal roles. - Deep, hands-on experience drafting, negotiating, and advising on colocation and data center agreements. - Experience with one or more of the following: first-party data center builds, construction and EPC agreements, power arrangements, raw-land development, build-to-suit projects, or leasebacks. - A track record leading sophisticated, high-value commercial infrastructure transactions. - Experience at a hyperscaler, cloud or compute provider, data center developer, major colocation company, or law firm practice focused on comparable commercial infrastructure matters. - A mix of in-house and top-tier law firm experience. - Excellent judgment and the ability to operate autonomously in a highly technical, fast-paced environment. - Strong communication skills and an ability to translate complex legal issues into practical, business-aligned guidance. - A JD and license or qualification to practice in California. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Communications Manager, Monetization
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business. This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission. You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance In this role, you will: - Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling. - Build a clear, differentiated story about how OpenAI approaches ads, including the value it creates for users, businesses and the broader ecosystem. - Partner closely with Product, GTM and Marketing to deliver coordinated campaigns across earned, owned, and social channels in support of business outcomes. - Own media engagement and build trusted relationships with leading business, technology and advertising press. - Advise senior leadership on positioning, messaging, launch strategy, and how to proactively shape industry conversations. - Translate complex product, technical and commercial decisions into clear, accessible communications for a range of audiences. - Establish messaging, operating rhythms and communications systems that keep teams aligned as the business grows. You might thrive in this role if you have: - 12+ years of communications experience, with deep experience in ads and monetization at a high-growth technology company. - Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media. - Demonstrate exceptional editorial judgment and taste. - Skilled at advising senior executives and navigating high-visibility environments with calm and clarity. - Can move fluidly between setting a strategic vision and executing the details. - Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing. - Highly collaborative leader who can align diverse stakeholders behind a unified story. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Federal Account Director, Intelligence Community
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Government Sales team has a unique mission to help the U.S. Intelligence Community understand the transformative impact that highly capable AI models can bring to its most critical missions. This role combines technical understanding, strategic vision, relationship management, and value-driven sales strategy tailored specifically to Intelligence Community customers. You’ll drive key opportunities throughout the full sales cycle, from pipeline generation through deployment and expansion. You’ll collaborate closely with researchers, engineers, solution strategists, and cross-functional partners to help Intelligence Community customers advance their missions through AI. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In addition, this role requires frequent on-site engagement at customer and partner facilities across the Washington, D.C./Northern Virginia corridor, including classified environments. In this role, you will: - Manage a focused set of key U.S. Intelligence Community accounts, developing and executing comprehensive account strategies. - Lead Intelligence Community customers through their AI adoption journey, from initial consideration through successful deployment and expansion. - Build trusted relationships with senior leaders, mission owners, technical stakeholders, acquisition professionals, and other decision-makers across the Intelligence Community. - Partner with Solutions and Research Engineering teams to design and execute complex customer programs and deployments. - Develop and execute capture and co-sell strategies with federal systems integrators and specialized mission partners to position OpenAI in multi-year programs of record. - Align opportunity planning and deal strategy to MIP and NIP funding cycles, classified contract vehicles, appropriations timing, and extended approval chains. - Work with cleared technical teams to demonstrate value across cloud, hybrid, on-premises, and air-gapped environments and translate technical fit into mission outcomes. - Own and manage an Intelligence Community consumption revenue target. - Develop pipeline, lead complex deal strategies, and drive opportunities through the full sales cycle. - Oversee revenue forecasting, pipeline management, and account reporting. - Analyze account performance and provide actionable insights to internal and external stakeholders. - Closely monitor Intelligence Community priorities, policies, acquisition trends, competitors, and partners to inform product roadmaps and company strategy. - Navigate complex security, compliance, procurement, and contracting requirements associated with Intelligence Community customers. - Collaborate cross-functionally with Solutions, Product, Engineering, Government Affairs, Marketing, Communications, Business Operations, People Operations, Finance, and Legal. - Support the recruitment and onboarding of team members focused on the Intelligence Community. - Help build and strengthen OpenAI’s culture and operating model within the Intelligence Community practice. We're seeking someone with experience including: - 10+ years selling commercial technology, including platform-as-a-service, software-as-a-service, cloud, data, cybersecurity, or other enterprise technology, to the U.S. Intelligence Community. - A documented track record of closing high-value, multi-stakeholder enterprise technology deals across major Intelligence Community organizations and their supporting ecosystems. - An active Top Secret clearance with Full Scope Polygraph. - Developing and executing complex account and deal strategies within the Intelligence Community. - Navigating Intelligence Community procurement, acquisition, contracting, security, and deployment processes. - Deep familiarity with MIP and NIP funding cycles, classified contract vehicles, multi-year programs of record, and extended acquisition timelines. - An established senior-level network of GS-15/SES/SIS and C-suite relationships across major Intelligence Community organizations and their supporting ecosystems. - Experience partnering with federal systems integrators and specialized mission partners on capture strategies, co-selling, and program expansion. - Proven experience selling cloud, cybersecurity, hybrid-cloud, or AI infrastructure into sensitive or classified environments, including on-premises and air-gapped deployment patterns. - Consistently delivering growth in fast-paced, high-performance environments. - Working directly with senior Intelligence Community executives, mission leaders, technical stakeholders, and decision-makers. - Deep relationships and native familiarity with Intelligence Community missions, organizational structures, workflows, and buying processes. - Translating technical capabilities into clear mission outcomes and strategic value. - Communicating technical and strategic concepts clearly to both Intelligence Community customers and internal stakeholders. - Leading high-visibility customer briefings, executive engagements, demonstrations, and industry events. - Gathering, distilling, and applying detailed market intelligence, including agency priorities, policy developments, budget trends, acquisition strategies, and competitor activity. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand defense customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with senior executives and stakeholders across defense and national security agencies. - Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in ways that advance national security missions and benefit humanity. You’re enthusiastic about educating defense customers on AI capabilities and strategic implications. - Are a builder . You enjoy impacting how our company grows its defense and intelligence business. You excel in establishing robust systems and processes tailored to defense customer requirements, executing them with precision and agility. - Are excited by new challenges. You thrive when solving complex, mission-critical defense and national security problems. Bespoke challenges requiring multidimensional knowledge excite you, and you’re eager to experiment with innovative solutions within national security environments. - Are a strategist. You deeply understand defense go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external defense and intelligence stakeholders to achieve long-term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Customer Learning Program Lead
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly capable AI systems effectively, responsibly, and with confidence. We help customers build the confidence and practical skills to use OpenAI effectively, change how work gets done, and realize lasting value. About the Role Helping organizations adopt AI takes more than access to powerful technology. People across the workforce need the skills and confidence to use it well. Within Customer Education, you will lead the enterprise learning program and team. You will set direction, develop the team, and build a clear, high-quality learning portfolio that moves customers from first learning to confident use and meaningful business impact. This is a rare opportunity to define how customers learn with OpenAI at global scale, alongside the teams shaping the technology. In this role, you will: - Lead and develop a high-performing Customer Learning team. - Own the customer-facing Learn experience, curriculum, and program portfolio—from strategy through results. - Turn priority customer needs into role-based tracks, paths, and high-quality programs. - Make the portfolio easy to understand, with clear starting points, progression, and relationships among experiences. - Lead how learning reaches customers through owned and partner channels. - Use customer and product evidence to measure impact and decide what to build, scale, improve, defer, or stop. You might thrive in this role if you: - Build strong teams, grow talent, and create accountability. - Shape education strategy from customer needs and turn it into programs with measurable impact. - Make clear portfolio choices about investment, capacity, and focus. - Turn complex learning into clear journeys customers can understand and use. - Reach customers through owned and partner channels, building trust across teams. Qualifications Required - 10+ years in customer education, product education, digital learning, customer adoption, or a related field. - Substantial experience managing and developing a multidisciplinary customer education or learning team. - Experience building and scaling a customer-facing learning program or portfolio, including strategy, planning, resourcing, delivery, and measurable results. - Experience designing role-based learning and driving customer discovery and engagement across owned and partner channels. - Evidence that your work changed product use, adoption, or measurable customer value. - Excellent cross-functional leadership, executive communication, and curiosity about AI. Preferred - Experience with enterprise software, developer tools, AI, or another fast-moving field. - Experience serving global audiences through learning platforms, academies, or digital education programs. Why OpenAI? AI is becoming a foundational capability for every company and role. This role will shape how millions of customers learn to use increasingly powerful AI well—and create a global standard for customer learning as the category evolves. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
AI Deployment Engineer, Agent Enablement
About the team The Agent Enablement Applied AI Engineering team works across engineering, product, design, partnerships, and strategic customers to grow an open ecosystem of agent-enabled sites and services. We help partners adopt the OpenAI tech stack related to identity, permissioning, agent-auth primitives so users can safely connect ChatGPT and Codex to the tools, services, and workflows they already use. Our team also works with external partners on defining the standards for agent access, marketplace offerings as well as other agent enablement initiatives to ensure users of ChatGPT and Codex go from intent to task completion seamlessly. About the role We are looking for an Applied AI Engineer to help strategic partners design, build, validate, launch, and operate agent enablement integrations across web applications, connectors, APIs, CLIs, MCP servers, and developer tools. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated technical engagements, and turn ambiguous identity and agent-workflow requirements into secure, production-ready integrations. You will work across partner product and engineering teams and OpenAI’s product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams. You will identify high-value user journeys, choose the right integration path, prototype and review architectures, write code, run evaluations and dogfood, trace failures end to end, guide launch and rollout, and support post-launch iteration. The best person for this role moves fluidly between full-stack code, OAuth/OIDC and identity systems, product judgment, project leadership, and clear communication with engineers and executives. This role is a fit for a product-minded engineer who wants to stay close to users and partners while going deep on authentication, permissions, reliability, safety, and developer experience. The principle objective is to help partners ship low-friction, trustworthy agent experiences that work across real-world account states, enterprise constraints, and user expectations. This role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the technical partner journey for priority agent enablement integrations—from use-case selection and readiness assessment through architecture, prototype, implementation, evaluation, launch, rollout, and ongoing maintenance. - Help partners choose and implement the right integration path across browser sign-in, connector-initiated OAuth, and agentic account linking or provisioning, with clear user journeys and safe fallback behavior. - Write production and sample code, build reference implementations and test harnesses, and create the technical guidance, integration checklists, evaluations, and debugging tools that move partners from concept to production. - Debug identity and agent workflows end to end: user interface state, browser redirects, PKCE/OIDC transactions, token exchange and validation, account mapping, connector callbacks, CLI or MCP handoffs, latency, retries, rate limits, logs, traces, and metrics. - Review partner architectures and implementation plans for API contracts, scopes and permissions, consent, terms acceptance, and account policy, secret handling, data boundaries, privacy, reliability, and long-term maintainability. - Run hands-on evaluations, dogfood, launch-readiness reviews, staged rollouts, and post-launch investigations; turn findings into concrete fixes rather than one-off workarounds. - Contribute targeted improvements to ChatGPT, Codex, and the Agent Enablement platform, including identity protocols, APIs, SDKs, docs, examples, internal tooling, partner-debugging workflows, launch guardrails, and user-facing consent or control experiences. - Work closely with product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams to make partner launches smooth, safe, and repeatable. - Bring structured signals from partners back to product and engineering, and turn recurring integration patterns into platform requirements, reference architectures, playbooks, and developer guidance. You’ll thrive in this role if you: - Have 4–6 years of professional software engineering or AI engineering experience and are strong enough technically to contribute to the platform itself while still enjoying hands-on coding. - Have operated in a customer or partner facing roles in scoping projects, building MVPs, presenting trade-offs in solution design and architecture, understanding user value drivers as well as scoping and executing on tight implementation plans. - Have built and operated production full-stack products, APIs, backend services, developer platforms, connectors, or integrations, and can reason across frontend, backend, auth, data models, reliability, privacy, and UX constraints. - Have a strong understanding of how plugins and connectors work with coding agents, integrating MCP servers, using CLIs and APIs to access external tools. - Can work comfortably with external engineers, product leaders, and executives, and translate partner feedback into crisp technical plans and product improvements. - Are comfortable with ambiguity and rapidly changing conditions, and can turn high-level ideas into runnable prototypes, API contracts, technical specs. - Balance urgency with judgment and can keep complex partner launches moving while staying precise about the details that matter. Preferred qualifications: - High-level understanding of the identity stack, including how OAuth works. - Experience designing or operating APIs, webhooks, schemas, SDKs, CLIs, MCP servers, tool-calling systems, or other developer-facing integrations. - Prior customer-facing or partner-facing engineering experience, including leading technical calls, navigating ambiguity, and helping external teams ship production software. - Strong familiarity with AI products, LLM APIs, ChatGPT or Codex surfaces, coding harnesses, developer platforms, agent workflows, or ecosystem products. - Experience with evaluations, staged rollouts, observability, incident response, launch operations, and turning production learnings into durable platform improvements. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Head of Government Cyber Integration, OpenAI for G...
About the Team OpenAI's mission is to ensure that artificial intelligence benefits all of humanity. OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI across defense, intelligence, federal civilian, state and local, and international public-sector missions. We work at the intersection of technology, policy, operations, security, and delivery to help public servants use frontier AI in ways that are effective, trusted, aligned with democratic values, and grounded in real-world consequences. The team helps government agencies transform how they work through secure, compliant AI tools and mission-aligned deployments, including ChatGPT Enterprise, ChatGPT Gov, APIs, Codex, and emerging frontier capabilities. We partner with government leaders, operators, technologists, and policy stakeholders to translate cutting-edge AI into measurable mission impact while meeting government requirements for safety, reliability, security, compliance, and trust. Cyber is a critical government mission area. OpenAI's government cyber work brings together OpenAI for Government, Product, Research, Security, Product Policy, Legal, Global Affairs, and Communications to help trusted public-sector defenders responsibly use AI to protect government networks, critical infrastructure, and national-security systems. About the Role We are seeking a senior government cyber leader to serve as Head of Government Cyber Integration for OpenAI for Government. This role will integrate OpenAI's government cyber work across strategy, testing and evaluation, trusted access, deployment, policy, security, and external engagement. This is a matrix leadership role, not a replacement for line management. Product teams still own product roadmaps. Research and Safety still own model capability measurement and risk mitigation. Security still owns OpenAI's security posture and customer security requirements. Product Policy, Legal, and Global Affairs still own policy, legal, and government-affairs judgments. OpenAI for Government owns government delivery. The Head of Government Cyber Integration owns coherence across the government cyber mission: maintaining the full sight picture, clarifying ownership, convening the right cross-functional group, translating government requirements into action, and escalating decisions that cut across functions. The role should make OpenAI more legible, credible, and useful to government cyber-defense stakeholders. The Head of Government Cyber Integration will provide senior support and strategic guidance to OpenAI's government cyber testing and evaluation work, help drive OpenAI for Government's cyber strategy, advise on trusted-defender workflows and access programs, and ensure that product, research, security, policy, and deployment decisions are informed by real government cyber missions. In this role, you will: - Lead government cyber integration for OpenAI for Government, creating one shared operating picture across trusted-defender access, government cyber evaluations, priority customers, model and product readiness, deployment constraints, policy decisions, and communications moments. - Provide strategic advice and support to OpenAI's government cyber testing and evaluation, including sensitive engagements with NSA, CISA, CYBERCOM/CNMF, CAISI/AISI, allied government cyber agencies, and trusted external evaluators. - Advise OpenAI for Government on cyber strategy, priority agencies and missions, government trusted access expansion for cyber models, classified and accredited deployment considerations, senior cyber stakeholder engagement, and how to sequence government cyber opportunities. - Translate government cyber requirements into clear product, research, security, and deployment asks, working closely with Product/Codex Cyber, Research/Safety, Security, Public Sector Security, and deployment teams. - Chair a regular government cyber cross-functional team that keeps owners aligned, resolves ambiguity, identifies gaps, and forces unresolved tradeoffs into writing before they become blockers. - Maintain a living inventory of government cyber programs, open questions, owners, dependencies, advisors, candidates, customer commitments, and decisions needed. - Partner with Product Policy, Legal, Global Affairs, and Safety on defensive-use boundaries, government cyber authorities, access governance, ZDR/Eyes-Off tradeoffs, customer attestations, internal governance escalations, and responsible-access framing. - Translate cyber evaluation findings into concrete recommendations for government deployment, access, safeguards, safety-stack expectations, security controls, monitoring, escalation, and external engagement. - Represent OpenAI credibly with senior government, allied, and cyber-defense stakeholders, translating between technical evidence, operational cyber needs, policy implications, and deployment decisions. - Help identify, recruit, and onboard government cyber talent, advisors, evaluators, and partners who strengthen OpenAI's ability to support trusted public-sector defenders. You might thrive in this role if you: - Have held senior cybersecurity, cyber operations, intelligence, or national-security leadership roles and are trusted by government, industry, and technical cyber communities. - Bring deep credibility with NSA, CISA, CYBERCOM/CNMF, CAISI/AISI, allied cyber agencies, and public/private cyber-defense partners. - Understand how government cyber missions, authorities, procurement paths, accreditation requirements, and operational constraints differ from ordinary commercial cybersecurity motions. - Can move fluidly between cyber operations, defensive workflows, frontier AI capability, evaluations, product strategy, security controls, policy constraints, and executive decision-making. - Are comfortable advising without owning every reporting line, and can create alignment across teams with different incentives, vocabularies, and risk tolerances. - Can distinguish evaluation signal from noise, explain uncertainty clearly, and turn ambiguous technical findings into decisions about government deployment, access, safeguards, and external engagement. - Think clearly about the defensive/offensive cyber boundary and understand why real national-security cyber missions often require practical judgment rather than simplistic categories. - Have the executive presence to be OpenAI for Government's senior cyber voice externally while maintaining enough technical curiosity and humility to stay grounded in the work of product, research, security, and safety teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, Privacy Engineering (Lawful Acc...
About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and Engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls. About the Role We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows. This role is based in San Francisco, CA, with two additional locations under consideration: London, UK, and Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit. - Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly. - Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows. - Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences. - Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability. - Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements. - Help define the architecture and roadmap for reusable privacy and legal-infrastructure foundations as OpenAI’s products and obligations evolve. You might thrive in this role if you: - Have experience building or operating systems for lawful data access requests and understand the domain’s legal-process lifecycle, privacy and security constraints, auditability requirements, and operational sensitivities. - Strong backend engineering fundamentals and experience building production services or data-intensive systems. - Ability to reason carefully about correctness, authorization, security, and privacy when working with sensitive data. - A track record of turning ambiguous requirements into pragmatic plans and communicating technical tradeoffs clearly. - End-to-end ownership, including operating what you build, and comfort learning unfamiliar products and domains. - Care for operator experience and a drive to make complex workflows safer, clearer, and more efficient. - Experience collaborating across Engineering, Legal, operations, Privacy, and Security stakeholders. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Growth - Digital Marketing (Enterprise)
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a B2B Enterprise Paid Marketing leader to build and scale global demand generation across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy for complex enterprise buying journeys, connect paid media to account-based marketing (ABM) programs, and own performance from target-account engagement through pipeline and revenue. You will partner closely with Sales, GTM, field marketing, product marketing, marketing operations, data science, finance, design, and product to translate enterprise priorities into coordinated campaigns. This team combines rigorous measurement with close sales alignment, rapid experimentation, and a deep understanding of buying committees, long sales cycles, and regional enterprise needs. In this role, you will: - Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for enterprise audiences, including planning, forecasting, budget pacing, audience design, and performance management. - Build and scale ABM programs across priority accounts and segments, coordinating paid media with sales outreach, field marketing, executive engagement, events, and lifecycle programs. - Partner with Sales and GTM leadership to align investment with account priorities, territories, pipeline goals, and product or solution plays. - Optimize performance across the enterprise funnel, from account engagement and qualified demand through opportunities, pipeline, and revenue, with clear attribution and incrementality frameworks. - Develop audience and messaging strategies for buying committees, industries, company sizes, use cases, and stages of the enterprise purchase journey. - Create a closed-loop operating rhythm with Sales and Marketing Operations that turns account-level signals, pipeline quality, and win/loss feedback into channel decisions. - Design experiments and scalable playbooks across markets while accounting for regional sales motions, localization needs, privacy constraints, and platform nuances. - Build AI-enabled creative, targeting, reporting, and optimization workflows that increase speed and personalization while maintaining quality and control. You might thrive in this role if you have: - 10+ years of B2B growth, demand generation, or performance marketing experience, including meaningful ownership of enterprise programs. - 6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level. - A strong track record building and scaling enterprise ABM programs that generate measurable account engagement, qualified pipeline, and revenue. - Experience partnering closely with Sales, GTM, field marketing, product marketing, and marketing operations to plan and execute integrated campaigns. - Deep understanding of complex B2B buying journeys, buying committees, long sales cycles, account segmentation, and sales-assisted conversion. - Experience connecting media and account signals across CRM, marketing automation, intent, attribution, and BI systems to guide investment decisions. - Strong analytical and experimentation skills, including incrementality, attribution tradeoffs, pipeline measurement, and translating analysis into action. - Experience scaling enterprise marketing across international markets with thoughtful localization and alignment to regional sales motions. - Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Growth - Digital Marketing (Business)
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a B2B Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy across self-serve and sales-assisted journeys, develop programs for distinct business segments, and own measurable impact from demand creation through customer growth. You will partner closely with Sales, GTM, product marketing, lifecycle, product, engineering, data science, finance, design, and marketing operations to connect paid campaigns to the right buying journeys. This team thrives on rapid iteration, rigorous measurement, and close feedback loops that improve lead and account quality, conversion, pipeline, and long-term customer value. In this role, you will: - Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for B2B audiences, including planning, forecasting, budget pacing, audience design, and performance management. - Build and optimize programs across self-serve, product-led, and sales-assisted motions, adapting channel strategy to segment, use case, buyer, and funnel stage. - Partner with Sales and GTM teams to align campaigns with revenue priorities, product launches, solution plays, account segments, and regional opportunities. - Optimize full-funnel performance from demand capture and qualified leads through activation, pipeline, conversion, expansion, and long-term customer value. - Develop B2B audience, offer, and messaging strategies for decision-makers, practitioners, company sizes, industries, and use cases. - Create strong feedback loops with Sales and Marketing Operations, using lead quality, account engagement, pipeline progression, and customer insights to improve performance. - Drive experimentation and incrementality measurement, translating results into scalable playbooks across markets, segments, and sales motions. - Build AI-enabled creative, targeting, reporting, and optimization workflows that increase iteration velocity while maintaining quality and control. You might thrive in this role if you: - 8+ years of B2B growth, demand generation, or performance marketing experience, ideally in high-growth technology or subscription businesses. - 6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level. - A track record of launching, scaling, and optimizing B2B paid programs at significant budget levels with clear impact on qualified demand, pipeline, or revenue. - Experience marketing across self-serve, product-led, and sales-assisted journeys and adapting programs for SMB, mid-market, and enterprise segments. - Experience partnering closely with Sales, GTM, product marketing, lifecycle, and marketing operations to build integrated acquisition programs. - Strong analytical and measurement skills across experimentation, incrementality, attribution, lead and account quality, pipeline, and unit economics. - Experience working with CRM, marketing automation, intent, attribution, and BI systems to connect media signals to downstream business outcomes. - Experience scaling B2B programs internationally, including localization and alignment with regional market dynamics and sales motions. - Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
AI Support Engineer, Biosciences - San Francisco
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences customers. This is both a builder role and a frontline support role. You will work directly with customers, own complex cases, diagnose technical and operational issues, and coordinate cross-functional teams through resolution. You will also create the intake paths, playbooks, knowledge, tooling, and operating mechanisms needed to support life sciences workflows across ChatGPT, Codex, and the OpenAI API. You’ll partner closely with Account Directors, Product, Engineering and Forward Deployed Engineering, Security, Legal, and bioscience subject-matter experts. You will help customers receive coordinated, accurate answers while maintaining clear boundaries between technical support, scientific consultation, product feedback, and roadmap commitments. This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: - Work directly with Rosalind and life sciences customers, taking ownership of complex technical and operational support cases from intake through resolution. - Serve as a critical escalation point and final line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Support customer workflows across ChatGPT, Codex, and the OpenAI API, including questions about tool access, environment constraints, reproducibility, product behavior, and responsible model usage. - Build bioscience-aware intake flows, diagnostic procedures, routing logic, escalation paths, playbooks, response templates, and internal and customer-facing knowledge content. - Determine whether an issue requires technical support, workflow enablement, scientific consultation, solutions architecture, product feedback, or another specialized response, and route it to the appropriate owner without losing context or accountability. - Coordinate complex escalations across Product, Engineering, Forward Deployed Engineering, Security, Legal, Account Directors, and bioscience subject-matter experts, providing clear handoffs and driving cases through closure. - Maintain appropriate boundaries around scientific guidance: support standard Rosalind usage and technical workflows while engaging qualified bioscience experts for novel scientific consultation, research optimization, or domain-specific validity judgments. - Identify recurring issues across scientific workflows, specialized tooling, access and provisioning, governance, and product usage, then turn those patterns into durable fixes, better documentation, and product improvements. - Build a repeatable customer-feedback loop that captures and synthesizes bugs, product gaps, and unmet needs for the Rosalind, Product, and Engineering teams. - Use AI, automation, and lightweight technical solutions to improve triage, routing, case summarization, knowledge management, and support quality. - Help define the long-term operating model, service levels, coverage requirements, and specialization strategy for biosciences support. - Foster a supportive, rigorous, and customer-focused culture within User Operations. You might thrive in this role if you: - Have 8+ years of experience in technical support, support engineering, escalations, technical account management, solutions operations, product operations, incident management, or a related customer-facing technical role. - Bring meaningful familiarity with life sciences disciplines or workflows, such as computational biology, bioinformatics, genomics, transcriptomics, drug discovery, or related fields. - Can rapidly understand and triage questions involving scientific tools and workflows while recognizing when specialized scientific expertise is required. - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Demonstrate polished enterprise communication: calm with high-stakes customers during live incident calls and proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. Preferred qualifications - Experience supporting software, data, or AI products used in regulated or security-sensitive scientific environments. - Experience working with computational research environments, scientific software, cloud platforms, APIs, or data-intensive workflows. - A degree or equivalent practical experience in a life sciences, computational, engineering, or other relevant technical field. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Growth - Digital Marketing (Consumer)
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Consumer Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy, oversee execution at significant scale, and grow a broad consumer product across diverse audiences, use cases, and international markets. You will partner closely with product, engineering, data science, finance, design, brand, creative, lifecycle, and regional marketing to connect paid experiences to in-product journeys. This team combines rapid iteration, rigorous measurement, consumer insight, and culturally relevant creative to drive acquisition, activation, retention, and long-term user value worldwide. In this role, you will: - Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for a scaled consumer product, including planning, forecasting, budget pacing, audience strategy, and performance management. - Manage significant investment across a broad international portfolio, balancing global consistency with market-level opportunity, platform dynamics, and cultural nuance. - Optimize the full consumer journey from acquisition through activation, engagement, retention, and monetization, with a focus on durable unit economics and cohort quality. - Develop audience, use-case, offer, and creative strategies that reach diverse consumer segments and translate across languages, cultures, and stages of product maturity. - Partner with regional marketing and localization teams to prioritize markets, adapt campaigns, and build repeatable international launch and scaling playbooks. - Drive experimentation and incrementality measurement, defining hypotheses, designing tests, and translating consumer and market insights into channel decisions. - Partner cross-functionally with product, engineering, data science, lifecycle, brand, and creative to improve conversion journeys, measurement foundations, and growth systems. - Build AI-enabled creative, targeting, reporting, and optimization workflows that increase iteration velocity and personalization while maintaining quality and brand integrity. You might thrive in this role if you have: - 8+ years of consumer growth, acquisition, or performance marketing experience, ideally for a scaled global technology, marketplace, subscription, or mobile product. - 6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level. - A track record of scaling consumer paid programs at significant budget and audience levels while delivering measurable acquisition and long-term value outcomes. - Substantial experience leading international consumer marketing across multiple regions, languages, and levels of market maturity. - Strong understanding of consumer behavior, segmentation, creative strategy, localization, and the relationship between paid media and the end-to-end product experience. - Strong analytical and measurement skills, including experimentation, incrementality, attribution, cohort quality, retention, monetization, and LTV/CAC. - Experience partnering with product, engineering, data science, lifecycle, brand, creative, finance, and regional teams to build durable growth systems. - Demonstrated ability to balance global scale with local relevance, including adapting audiences, messaging, creative, and channel mix to market-specific needs. - Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Hardware Technical Program Manager, Infrastructure...
About the Team The Industrial Compute team is responsible for building the physical infrastructure that powers OpenAI’s largest-scale AI systems. We design, deploy, and operate next-generation compute infrastructure across a rapidly expanding global footprint, combining OpenAI-owned infrastructure with strategic cloud and infrastructure partners to support frontier AI workloads. As our infrastructure footprint grows, operational excellence across third-party providers becomes increasingly critical. Our team ensures external infrastructure partners consistently deliver the reliability, performance, and operational maturity required to support OpenAI’s rapidly expanding compute environment. About the Role We are seeking a Hardware Technical Program Manager, Infrastructure Partner Operations to lead operational delivery across OpenAI’s third-party infrastructure partners, including major cloud service providers and strategic compute vendors. In this role, you will serve as the primary operational program manager for external infrastructure partners, driving accountability for service delivery, operational readiness, incident management, performance reporting, and continuous operational improvement. You will work closely with partner engineering and operations teams while coordinating internally across Hardware Engineering, Infrastructure Operations, Capacity Planning, Networking, Supply Chain, Deployment, Reliability Engineering, and executive leadership. Success in this role requires someone who understands how hyperscale infrastructure organizations operate, can establish strong operational governance with external partners, and is comfortable driving complex technical programs without direct ownership of the underlying infrastructure. Key Responsibilities - Own operational engagement with third-party infrastructure providers, ensuring consistent execution against operational commitments, service-level agreements (SLAs), and performance expectations. - Develop operational governance frameworks with strategic partners, including business reviews, operational scorecards, escalation processes, executive reporting, and performance improvement plans. - Define, track, and continuously improve key operational metrics related to infrastructure availability, deployment execution, incident response, operational health, service quality, and partner performance. - Build dashboards and reporting mechanisms that provide clear visibility into partner operational performance, risks, trends, and areas requiring executive attention. - Drive cross-functional coordination between OpenAI teams and external infrastructure providers to resolve operational issues, remove execution blockers, and improve delivery outcomes. - Lead operational escalations involving infrastructure availability, deployment execution, hardware operations, capacity delivery, or service performance, ensuring timely resolution and clear executive communication. - Establish repeatable operating rhythms with external partners, including weekly operational reviews, executive business reviews, service reviews, action tracking, and long-term improvement initiatives. - Partner with Capacity Planning, Hardware Operations, Networking, Deployment, Reliability Engineering, and Supply Chain teams to ensure external infrastructure providers remain aligned with OpenAI’s operational priorities. - Identify systemic operational risks across partner organizations and proactively drive corrective actions that improve long-term operational effectiveness. Qualifications - 7+ years of experience in Technical Program Management, Infrastructure Operations, Cloud Operations, Service Delivery, or Technical Account Management within large-scale infrastructure environments. - Experience managing operational relationships with external infrastructure providers, cloud service providers, hardware vendors, or strategic technology partners. - Strong understanding of hyperscale cloud infrastructure, data center operations, infrastructure delivery, or large-scale distributed systems. - Experience developing operational KPIs, SLAs, service health metrics, dashboards, and executive reporting for complex technical organizations. - Demonstrated success leading cross-functional operational programs involving both internal stakeholders and external partners. - Strong program management skills with the ability to drive accountability across organizations without direct authority. - Excellent written and verbal communication skills with experience presenting operational performance to senior technical and executive leadership. - Bachelor's degree in Engineering, Computer Science, Information Systems, Operations, or equivalent practical experience. Preferred Skills - Experience managing cloud infrastructure operations within organizations such as Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), or other hyperscale cloud providers. - Experience leading operational governance, service delivery, customer success engineering, technical account management, or infrastructure operations for enterprise cloud customers. - Strong understanding of service-level agreements (SLAs), operational KPIs, incident management, escalation processes, root cause analysis, and continuous service improvement methodologies. - Experience building executive dashboards, operational scorecards, business review frameworks, and data-driven performance reporting. - Familiarity with infrastructure operations supporting GPU infrastructure, AI infrastructure, high-performance computing (HPC), or hyperscale data center environments. - Experience managing complex cross-company technical relationships while balancing customer priorities, engineering constraints, and operational execution. - Proven ability to influence senior stakeholders across both internal teams and external partner organizations without direct authority. - Experience driving continuous operational improvements through metrics, process optimization, and structured governance. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Site Operations Technician
About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models. The Site Operations team serves as OpenAI's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards. We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness. As Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale. About the Role We are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses. This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers. You will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly. The ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same. Key Responsibilities - Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues. - Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure. - Support coordination of vendors, contractors, and partner organizations performing work on-site. - Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging. - Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners. - Support physical audits of racks, equipment, inventory, and infrastructure assets. - Assist with site access coordination and ensure work activities comply with established operational procedures. - Maintain accurate operational documentation, logs, and site records. - Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades. - Escalate operational risks that may impact availability, safety, or project schedules. - Partner with cross-functional teams to continuously improve operational processes and site execution. Qualifications - Have an Associate's degree, technical certification, military experience, or equivalent practical experience. - Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure. - Have experience working in technical or operational environments requiring strong attention to detail. - Are able to document issues clearly and communicate effectively across technical and non-technical teams. - Are comfortable working in active data center or industrial environments. - Are able to lift equipment, move hardware, climb ladders, and perform physical work as required. - Are willing to work flexible schedules, including occasional evenings or weekends during major deployments. Preferred Skills - Experience supporting hyperscale data centers or cloud infrastructure. - Familiarity with server hardware, networking equipment, racks, and structured cabling. - Experience using inventory management or asset tracking systems. - Knowledge of basic safety procedures for mission-critical facilities. - Experience coordinating contractors or external vendors. - Familiarity with ticketing systems and operational workflows. - OSHA, First Aid, or similar operational certifications are a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Data Scientist, Inference Capacity Optimization
About the Role OpenAI’s Industrial Compute organization is responsible for ensuring our compute infrastructure scales efficiently to support millions of users and increasingly sophisticated AI models. We’re looking for a Data Scientist to partner closely with Capacity Systems Engineering, Infrastructure, Product, and Research to optimize inference capacity across our global GPU fleet. This role combines statistical modeling, large-scale data analysis, forecasting, and systems thinking to drive critical decisions around infrastructure investments, performance-efficiency trade-offs, and customer experience. You’ll transform complex operational data into actionable insights that directly influence how OpenAI allocates and scales one of the world’s largest AI compute environments. Key Responsibilities - Build statistical and machine learning models to profile and improve GPU utilization, latency, throughput, and overall fleet efficiency. - Develop forecasting models for inference demand across products, regions, and model families. - Analyze production workloads to identify latency bottlenecks and capacity constraints, highlighting optimization opportunities. - Partner with Capacity Systems Engineering to inform infrastructure planning and long-term GPU investment strategies. - Design experiments and simulations to evaluate scheduling policies, serving strategies, and infrastructure tradeoffs. - Build dashboards and operational metrics that enable leadership to make data-driven capacity decisions. - Collaborate with Product, Research, Finance, and Infrastructure teams to align compute planning with business growth and model roadmaps. - Communicate technical findings clearly to both engineering teams and executive leadership. Qualifications - MS or PhD in Statistics, Computer Science, Operations Research, Applied Mathematics, Economics, or related quantitative discipline (or equivalent industry experience). - 5+ years of experience working in the infrastructure data science space. - Strong expertise in Python and SQL. - Experience building forecasting, optimization, or predictive models. - Strong understanding of experimentation, statistical inference, and causal analysis. - Experience communicating analytical insights to executive stakeholders. Preferred Skills - Capacity planning - Distributed systems - AI infrastructure - Datacenter design and buildout - Queueing theory - Time-series forecasting - Operations research - Supply-demand modeling - Reinforcement learning for resource allocation - Cost optimization About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
HRBP, Consumer Devices
About the Team - The HR Business Partner (HRBP) team at OpenAI helps shape how our organization operates and performs. We work alongside senior leaders and their teams to design effective organizations, strengthen leadership capabilities, and help people do their best work. - Our expertise spans leadership coaching, organizational design, talent strategy, employee relations, and change management. Our work is grounded in a deep understanding of OpenAI’s Contributions & Impact (C&I) culture and the needs of teams working at the frontier of AI and hardware. - We operate with urgency, empathy, and sound judgment. We value sincerity over polish, collaboration over ego, and a relentless focus on meaningful impact. About the Role - We’re looking for an experienced HR Business Partner to support OpenAI’s Consumer Device's team. - This is an opportunity to partner closely with leaders and teams doing highly ambitious, multidisciplinary work. You’ll serve as a trusted advisor as the organization builds, collaborates, and evolves—helping create the conditions for people and teams to perform at their best. - The role combines strategic advising with hands-on partnership. You’ll help leaders think through organizational questions, coach managers through complex situations, strengthen people practices, and make thoughtful trade-offs that balance the needs of our people, teams, and mission. - This is an individual contributor role. Come build with us. Your Key Responsibilities - Shape high-performing, resilient teams: Partner with leaders on organizational design, talent planning, and ways of working that support strong performance and sustainable teams. - Advise with context and judgment: Develop a deep understanding of the organization and provide thoughtful guidance on people, leadership, and organizational matters. - Collaborate across OpenAI: Work closely with fellow HRBPs, People centers of excellence, and cross-functional partners to create a cohesive employee experience rooted in humanity, humility, and impact. - Evolve people programs: Strengthen approaches to performance, engagement, and talent development by building solutions that are practical, scalable, and aligned with how OpenAI operates. - Guide and develop managers: Offer candid, actionable feedback and help managers build the skills needed to lead effectively. - Anticipate and solve problems: Stay close to the work, identify challenges early, diagnose root causes, and develop durable solutions as priorities evolve. - Lead meaningful change: Help teams navigate organizational change with empathy, clarity, and rigor, including when established playbooks do not exist. We’re Seeking - Deep HRBP expertise: At least five years of experience as an HR Business Partner supporting hardware, engineering, or similarly technical organizations in fast-moving environments. - Experience with multidisciplinary teams: An ability to understand and support organizations that bring together different technical, creative, and operational disciplines. - Strategic partnership: The ability to see the broader organizational picture, guide leaders through difficult trade-offs, and adapt as circumstances change. - Impactful coaching: Skill in delivering candid feedback with care and strengthening leadership capability across an organization. - Resourceful problem-solving: Sound judgment and the ability to diagnose complex challenges, test thoughtful solutions, and establish a path forward without an existing playbook. - Calm, clear change leadership: Steadiness, empathy, and influence during moments of ambiguity or transition. - High integrity: A reputation for discretion, fairness, and trustworthiness, particularly when the stakes are high. Workplace & Location This role is based in San Francisco, with an in-office schedule on Monday, Tuesday, Thursday, and Friday. We are not considering remote applications at this time. We offer relocation support to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, Ads Integrity
About the Team The Integrity team builds the systems that protect OpenAI’s products, users, and ecosystem from abuse. We work across product engineering, infrastructure, safety, and operations to detect and prevent harmful, fraudulent, deceptive, and adversarial activity at global scale. As OpenAI builds new ads experiences, we are establishing the integrity foundation that will keep the ads ecosystem safe and trustworthy from the start. This includes protecting advertiser onboarding, detecting unsafe or policy-violating ad content, preventing fraudulent and abusive advertiser behavior, and defending the ads ecosystem against spam, manipulation, and other forms of abuse. Ads Integrity is a new and highly cross-functional area. The team partners closely with Ads, Product, Safety, Policy, ML, Privacy, Security, and operations teams to build protections directly into the ads platform rather than layering them on after the fact. This is an opportunity to define how integrity works for a new ads ecosystem from first principles. About the Role We’re looking for an experienced Software Engineer to build the backend systems and infrastructure that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse. In this foundational role, you will design systems that detect, prevent, and respond to harmful, deceptive, fraudulent, or policy-violating activity across the ads lifecycle. The problems span advertiser onboarding and verification, account and behavioral risk, content safety, spam and fraudulent interactions, detection and enforcement infrastructure, and the systems that connect integrity signals and models to real-time product decisions. This is not an ML-specialist role, but familiarity with ML for Ads integrity is always welcome. You’ll work closely with ML engineers and researchers and build systems that consume and operationalize ML-based signals, but your primary focus will be designing and operating robust backend and distributed systems. You’ll help determine how signals, rules, models, and human review come together into reliable integrity protections for advertisements that can operate at OpenAI scale. This role is particularly well suited to an engineer who has built large-scale systems in integrity, trust and safety, anti-abuse, fraud, risk, security, or a related adversarial domain. You will have significant ownership over what we build and how we build it, partnering across Integrity and Ads to establish the architecture and technical foundations that will protect OpenAI’s ads ecosystem as it grows. This role is based in San Francisco. We offer relocation assistance to new employees. In this role, you will: - Design and build large-scale backend systems that detect and prevent harmful, deceptive, fraudulent, or policy-violating activity across the ads ecosystem. - Build low-latency integrity infrastructure capable of evaluating risk signals and making decisions in or near real time. - Develop scalable risk-signal pipelines, decision systems, rules and enforcement infrastructure across the advertiser and ads lifecycle. - Build advertiser onboarding, business verification, account-risk, fraud-detection, and abuse-prevention capabilities that make it harder for malicious actors to enter or exploit the ecosystem. - Develop systems that support ads-specific content safety and enable the detection and enforcement of unsafe, misleading, deceptive, or policy-violating ads. - Build protections against spam, fraudulent interactions, manipulation, and other adversarial behaviors that threaten the health of the ads ecosystem. - Partner with ML teams to integrate classifiers and model-based signals into production integrity systems, including both lightweight real-time protections and more sophisticated asynchronous detection. - Build feedback loops, review systems, and integrity metrics that improve detection quality while carefully managing false positives and impact on legitimate advertisers and users. - Create tooling and infrastructure that enable operations and policy teams to investigate abuse and make fast, consistent, and explainable decisions. - Engineer systems that adapt as adversaries change their tactics and support effective experimentation, monitoring, and incident response. - Partner closely with Ads Engineering to integrate integrity protections throughout the ads platform without compromising reliability, latency, or product quality. - Help define the technical strategy and architecture for Ads Integrity as both the product and underlying threat landscape evolve. You might thrive in this role if you: - Have significant experience building and operating large-scale backend or distributed systems. - Have worked on integrity, trust and safety, anti-abuse, fraud, risk, security, business verification, or another domain where systems must operate against sophisticated or evolving adversaries. - Have built detection, decisioning, enforcement, verification, investigation, or risk infrastructure in production. - Understand how rules, heuristics, risk signals, ML-based signals, and human review can work together within a dependable production system. - Are comfortable building ML-adjacent infrastructure and partnering closely with ML teams without needing to be an ML domain expert. - Have built low-latency, high-throughput services or data pipelines with demanding reliability, correctness, privacy, and security requirements. - Can reason about false positives, adversarial behavior, explainability, auditability, and the operational impact of automated enforcement. - Think holistically about threat models, system architecture, data quality, observability, user impact, and ecosystem health. - Can define technical direction in an ambiguous 0→1 environment and independently drive complex work across teams. - Communicate clearly and work effectively across engineering, product, policy, safety, security, operations, and machine-learning teams. - Have experience with ads, ads integrity, advertiser systems, or ads fraud. This is a plus, but not a requirement. - Are excited to build the integrity foundation for a new product area rather than inherit a mature system. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Senior Counsel, Commercial (Robotics)
About the Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are seeking an experienced commercial attorney to serve as the primary legal partner supporting Robotics. In this role, you will provide practical, business-oriented legal counsel across hardware development, manufacturing, supply chain, procurement, and strategic commercial initiatives. You will work closely with Robotics leadership and cross-functional partners to help build scalable legal frameworks that enable innovation while thoughtfully managing risk. This is a unique opportunity to help shape the legal foundation of a rapidly growing robotics organization developing cutting-edge technologies. You will negotiate high-impact commercial agreements, advise on complex operational matters, and partner closely with technical and business teams to support the development and commercialization of next-generation robotics systems. This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role, you will: - Serve as the primary legal partner supporting Robotics leadership and cross-functional teams. - Provide practical, business-oriented legal advice to teams across hardware engineering, manufacturing operations, supply chain, procurement, finance, and operations. - Draft, review, and negotiate complex commercial agreements, including supplier, manufacturing, development, consulting, licensing, procurement, and strategic partnership agreements. - Advise on legal issues arising throughout the hardware development lifecycle, including manufacturing, supply chain operations, vendor relationships, and emerging business initiatives. - Identify commercial, regulatory, intellectual property, privacy, compliance, and other legal risks associated with commercial transactions, partnering with subject matter experts across the Legal organization as needed. - Develop scalable legal processes, templates, playbooks, and guidance that enable the organization to move quickly while managing risk appropriately. - Monitor and advise on legal and regulatory developments affecting hardware development, manufacturing, and global operations. - Collaborate closely with colleagues across Employment, Privacy, Intellectual Property, Regulatory, Compliance, Security, Tax, Trade, and other Legal teams to provide coordinated legal support. - Translate complex legal concepts into clear, actionable guidance for technical and non-technical stakeholders. - Build trusted relationships across the organization and serve as a strategic advisor to Robotics leadership. You might thrive in this role if you: - Have 8+ years of experience across a leading law firm and/or in-house legal department supporting technology companies. - Bring significant experience drafting and negotiating sophisticated commercial agreements, particularly involving hardware supply, manufacturing, procurement, development, licensing, and strategic partnerships. - Are comfortable operating in fast-paced, entrepreneurial environments where priorities evolve quickly and there isn't always an established playbook. - Exercise sound business judgment and provide practical legal advice that enables teams to move quickly while appropriately managing risk. - Communicate complex legal concepts clearly and tailor guidance to technical and business audiences. - Build strong cross-functional relationships and influence through partnership rather than authority. - Demonstrate a high degree of ownership, intellectual curiosity, and enthusiasm for emerging technologies. - Operate independently while effectively managing multiple priorities and competing deadlines. - Have a JD and license or qualification to practice in California. What success looks like: - Robotics teams view Legal as a trusted strategic partner and engage early on key initiatives. - Commercial agreements are negotiated efficiently while balancing business objectives, operational needs, and legal risk. - Practical legal frameworks, templates, and scalable processes enable the Robotics organization to move faster with greater consistency. - Emerging legal and regulatory issues are identified proactively, with thoughtful recommendations that support informed decision making. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Support Delivery Lead
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Key Responsibilities: - Build and lead a team of the foremost technical and troubleshooting experts at OpenAI. You are the last line of defense before the core Engineering team. - Partner with engineering and customer teams to build out our systems to ensure that we resolve escalated issues. You will engage with senior leaders internally or with customers and coordinate resources across multiple teams as needed. - Take learnings from resolving customer issues and operationalize those solutions at scale, iterating on internal processes with Engineering/Go-To-Market/vendor partners, influencing product roadmaps, and improving overall customer experience with support. - Manage scaling and operations of the team in order to deliver 24x7 coverage globally, including holidays and weekends based on business needs. - Build strong relationships with our customers to ensure their application’s success. - Ensure the team is assisting broadly where needed beyond the ‘core remit’ of the team - Be a part of the broader leadership team in Support. You will have the opportunity to build not just within this team, but across the organization. Qualifications: - Have 10+ years of experience in technical support engineering or software engineering - Have 5+ years of experience leading technical support engineering or software engineering teams, ideally in high-scale or fast-paced environments - Have experience leading highly skilled engineering teams and are comfortable empowering senior ICs while setting a clear technical and operational direction. - Bring deep technical experience in application development or infrastructure, paired with a strong instinct for operational systems and customer reliability. - Are a strong cross-functional partner with a proven ability to influence engineering and product roadmaps through support-driven insights. - Take an automation-first approach and have a track record of implementing tooling or processes that scale support impact through AI and systems thinking. - Thrive in ambiguous environments and balance strategic leadership with a willingness to get into technical details when needed. - Are energized by customer impact and excel at building trust with strategic accounts during critical issues or periods of transformation. - Are mission-driven, collaborative, and operate with high integrity and humility. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Support Delivery Lead, Ads
About the Team The Ads Support Delivery team is responsible for helping successfully operate and grow on our Ads product. This includes technical guidance, troubleshooting complex delivery and monetization issues, and partnering closely with Product, Engineering, Trust & Safety and Go-To-Market teams to resolve customer-impacting problems and improve the platform over time. The team’s mission is to deliver a high-quality customer experience at scale by combining strong human support with automation, self-service, and AI-enabled workflows, while maintaining high operational rigor. About the Role: As a Support Delivery Lead for Ads, you will lead a team responsible for end-to-end support delivery across the ads ecosystem, including campaign setup, delivery, billing, measurement, and policy navigation. You will set the operational bar for quality, responsiveness, and consistency; coach and grow the team; and translate support signals into actionable improvements with Engineering, Product, and Go-To-Market partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead and support a team of Ads support engineers, ensuring they have the tools, clarity, and coaching needed to operate at a high bar in a technically complex domain. - Set clear expectations and operating standards, run recurring performance reviews, and build development plans that grow both technical depth (ad tech fluency) and customer-facing excellence. - Design and continuously improve support coverage for ad buyers, ensuring the team can diagnose delivery issues and monetization and integration issues with equal rigor. - Act as the bridge between Support Delivery, Engineering, Product, and Go-To-Market teams. Drive alignment on priorities, escalation paths, launch readiness, tooling improvements and mechanisms to reduce repeated customer pain points. - Partner with engineering teams to resolve complex customer issues, while generating valuable insights to inform product development and GTM strategies. - Handle escalated customer or partner engagements with professionalism, ensuring OpenAI is well-represented in challenging situations and complex builds. - Contribute to the development of innovative strategies that drive the efficiency, scalability, and growth of the user operations team, aligning with organizational goals. - Partner with Product and Engineering on Ads launches and changes to ensure support readiness (playbooks, known issues, tooling, training). Proactively identify rollout risks and ensure support feedback loops influence product decisions. You might thrive in this role if you: - Have 12+ years of experience in Support Delivery, Customer Operations, Ads Operations, or similar environments, including 6+ years of direct people management. - Have experience supporting advertising products and workflows, with demonstrated understanding of advertiser needs. - Have strong cross-functional leadership skills, with a track record of influencing Product and Engineering roadmaps using customer impact, operational data, and clear prioritization. - Have demonstrated ability to define, implement, and manage operational and business KPIs; comfort building reporting mechanisms and running metrics-driven operating cadences. - Have strong project/program management skills, with the ability to drive complex initiatives across time zones and stakeholder groups. - Have demonstrated ability to take an automation-first approach, with a track record of applying AI, tooling, and systems thinking to design and implement processes that scale support impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Support Delivery Lead, Government
About the Team OpenAI’s User Operations team helps customers adopt AI successfully and get exceptional value from our products. We resolve complex issues, provide technical guidance, and partner with Sales, Technical Success, Product, Engineering, Security, and other teams to deliver an excellent customer experience at scale. The Government Support Delivery team serves public-sector customers, including U.S. Government agencies and organizations operating under FedRAMP requirements. We help customers deploy and use OpenAI products reliably while navigating complex technical, security, and compliance needs. About the Role We are looking for an experienced technical support leader to build and lead the team responsible for supporting OpenAI’s government customers. You will set the team’s technical and operational direction, develop talented support engineers, and ensure that complex customer issues are resolved with urgency, sound judgment, and care. Your team will work directly with public-sector customers and partner closely with Product, Engineering, Security, Technical Success, and customer-facing teams. You will turn what the team learns from customer issues into lasting improvements across our products, documentation, tools, and support practices. This is an opportunity to shape a critical support function from the ground up and define how OpenAI delivers trusted, technically excellent support to government customers. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. To comply with a U.S. government contract, applicants for this position must be U.S. citizens, U.S. nationals, or U.S. persons (i.e., U.S. lawful permanent residents, refugees, and asylees). This role is based in Washington, DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Build and lead a team of highly skilled support engineers, setting clear expectations and creating an environment in which people can do their best work and grow. - Set the technical and operational direction for Government Support Delivery, including service standards, success measures, team practices, and coverage planning. - Serve as a senior escalation point for complex and high-impact customer issues, coordinating the right experts across OpenAI and communicating clearly with customer and internal leaders. - Develop a support model that meets the needs of U.S. Government agencies and other public-sector customers, including organizations operating under FedRAMP requirements. - Build trusted relationships with strategic customers and represent OpenAI with professionalism, discretion, and sound judgment during critical issues. - Partner with Product, Engineering, Security, Technical Success, and customer-facing teams to improve escalation paths, launch readiness, product quality, and the overall customer experience. - Turn recurring customer issues into scalable solutions through better processes, documentation, training, self-service resources, automation, and product improvements. - Help scale global support operations, including on-call, holiday, and weekend coverage based on business needs, while contributing to the broader Support Delivery leadership team. You might thrive in this role if you have: - 12+ years of experience in technical support engineering, software engineering, customer engineering, site reliability, infrastructure, or a related technical field. - 6+ years of experience leading technical support engineering, customer engineering, or software engineering teams in high-scale, security-sensitive, or fast-moving environments. - A bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. - Experience supporting government, public-sector, regulated, or security-conscious customers and working through complex technical and organizational requirements. - Strong technical depth across areas such as SaaS applications, APIs, cloud infrastructure, authentication, networking, observability, or distributed systems. - A record of developing experienced technical teams, setting a clear direction, and balancing customer outcomes with team health and sustainable operations. - Experience leading critical incidents and customer escalations involving senior technical and business stakeholders. - The ability to influence Product and Engineering priorities using customer insights, operational data, and clear judgment. - A systems-oriented approach and experience using AI, automation, scripting, or internal tools to improve support quality and scale. - Excellent written and verbal communication skills, including the ability to explain technical, security, and compliance topics to a range of audiences. - A collaborative, mission-driven approach grounded in integrity, humility, discretion, and a strong commitment to customer impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Engineering Manager, Model Flywheel
About the Team The ChatGPT Model Flywheel team unified goal is to transform model advancements into great ChatGPT user experiences through reliable serving, rapid experimentation, safe deployment, and continuous improvement. Team Focus Areas - Model Experimentation: - Enable rapid, safe model validation for ChatGPT and Codex products through experiment automation and lifecycle management. - Model Deployment: - Ensure safe, scalable deployment of model capabilities with robust rollout and operational tooling. - Automate capacity management and incorporate platform-wide health monitors. - Model Measurement: - Build comprehensive evaluation and measurement systems for model quality, from user signals to launch scorecards. - Improve end-to-end feedback loops for continual model improvement. Key Partnerships Collaborate cross-functionally with teams including Model Measurement DS, Research, Codex, Fleet, Inference, and API. In this role, you will: - Elevate and consolidate ChatGPT’s harness, context management, and system prompt frameworks. - Drive expansion and improvement of multi-tier model experiences. - Support and scale self-serve experiment capabilities and automated guardrails. - Lead model rollout automation, capacity management, and health monitoring. - Shape end-to-end measurement systems (evals, grader signals, user feedback, etc.). You might thrive in this role if you have: - Proven experience leading engineering teams in complex, cross-functional environments. - Demonstrated success shipping production systems at scale (ideally for AI or large backend services). - Deep understanding of model-driven product development, deployment lifecycle, and measurement tooling. - Excellent communication and collaboration skills—experience interfacing directly with engineering, research, and product stakeholders. - Prior involvement with large language models, distributed infrastructure, or experimentation platforms is a plus. Why Work With Us - Tackle highly impactful technical challenges at the cutting edge of AI. - Collaborate with world-class researchers, engineers, and product leaders. - Build infrastructure and experiences used by millions. - Shape the future of how people interact with AI. If you’re passionate about advancing AI reliability, safety, and user impact at a global scale, we encourage you to apply! About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
AI Deployment Engineer, Plugins
About the Team The Ecosystem Applied AI Engineering team supports strategic partners as they build high-quality technical integrations into ChatGPT and Codex. Our goal is to create products users depend on, drive adoption and retention, and build an ecosystem where partners win when OpenAI wins. About the Role We are looking for an Applied AI Engineer to help strategic partners design, build, evaluate, submit, launch, and maintain high-utility plugins for ChatGPT and Codex. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated partner engagements, and translate ambiguous product needs into production-ready integrations. You will work across partner product and engineering teams and OpenAI's product, engineering, partnerships, legal, policy, design, and go-to-market teams. You will identify the right use cases, prototype and review implementations, run evaluations, debug issues across systems, guide partners through submission and review, and support launch and post-launch iteration. The best person for this role moves fluidly between code, product judgment, project leadership, and clear communication with engineers and executives. This role is a fit for a product minded engineer who wants to stay close to users and partners while still going deep on code, reliability, evaluations, and developer experience. The goal is to help partners ship plugins that are not merely technically functional, but genuinely useful in ChatGPT and Codex. This role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the technical partner journey for priority B2B plugins—from pitch and readiness assessment through architecture, build, evaluation, submission, launch, and ongoing maintenance. - Identify strong plugin use cases, define crisp user journeys and expected behaviors, and help partners focus on workflows where ChatGPT or Codex can create meaningful user value. - Write production and sample code, build prototypes and reference implementations, and create the technical guidance, evals, launch checklists, and debugging tools that move partners from concept to production. - Debug API contracts, OAuth/login, tool invocation, latency, retries, rate limits, observability, data model, and user-experience issues across partner and OpenAI systems. - Review partner architectures and implementation plans for API design, scopes and permissions, data handling, safety, privacy, reliability, and long-term maintainability. - Contribute targeted fixes and improvements to ChatGPT, Codex, and the plugins platform, including APIs, SDKs, docs, examples, internal tooling, partner debugging workflows, and launch guardrails. - Work with product, engineering, design, partnerships, legal, policy, support, and go-to-market teams to make partner launches smooth and repeatable. - Bring structured signal from partners back to product and engineering, and turn patterns from successful launches into reusable playbooks, examples, platform requirements, and implementation guidance. You might thrive in this role if you: - Have 4-6 years of professional software engineering experience and are strong enough technically to contribute to the platform itself while still enjoying hands-on coding. - Have built and operated production APIs, backend services, developer platforms, apps, plugins, connectors, or integrations and can reason across frontend, backend, auth, reliability, privacy, evaluations, and UX constraints. - Bring strong product sense and can distinguish a plugin that “works” from one that will be genuinely useful to users. - Communicate clearly with external engineers, product leaders, executives, and internal cross-functional stakeholders. - Can make ambiguous partner ideas concrete through runnable prototypes, API contracts, technical specs, and pragmatic implementation guidance. - Are comfortable reading unfamiliar code, making targeted platform changes, and debugging distributed systems with logs, traces, metrics, and experiments. - Care deeply about user trust, privacy, data handling, and product quality in AI-powered experiences. - Balance urgency with judgment and can keep launches moving while staying precise about details that matter. Preferred qualifications: - Experience with OAuth/login flows, API design, webhooks, schemas, rate limits, observability, SDKs, and production launch operations. - Prior customer-facing or partner-facing engineering experience, including leading technical calls, navigating ambiguity, and helping external teams ship production software. - Familiarity with AI products, LLM APIs, tool calling, MCP, ChatGPT or Codex surfaces, developer platforms, or marketplace ecosystems. - Comfortable making targeted changes across backend services, frontend surfaces, SDKs, docs, internal tools, or monorepo codebases when needed. - Strong written communication skills, including docs, implementation notes, launch plans, and partner-facing technical guidance. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Partner Director, HCL, Wipro & Cognizant
About the Team OpenAI's GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI's mission toward AGI. We work cross-functionally across Product, Engineering, Security, Legal, Marketing, Customer Success, and Sales to turn strategic partnerships into measurable business outcomes. This role sits within the GTM Partnerships organization and is responsible for leading OpenAI's strategic relationships with three of the world's largest Global Systems Integrators (GSIs): HCLTech, Wipro, and Cognizant . These partners play a critical role in helping enterprise customers design, deploy, and scale AI solutions by combining OpenAI's technology with deep industry expertise, consulting capabilities, and global delivery organizations. This role reports to the Head of GSIs and will be responsible for driving executive alignment, joint go-to-market strategy, commercial execution, and scalable partnership programs across these strategic accounts. About the Role We are hiring a Partner Director, HCL, Wipro & Cognizant to lead and grow three of OpenAI's most strategic Global Systems Integrator partnerships. You will own executive relationships, develop and execute joint business plans, and drive coordinated go-to-market motions that accelerate customer adoption and revenue growth. This is a highly strategic, externally facing role that requires a blend of executive relationship management, commercial leadership, operational excellence, and ecosystem expertise. You'll work closely with OpenAI Sales, Solutions Engineering, Customer Success, Product, Marketing, Legal, Security, and partner leadership teams to build repeatable motions that generate pipeline, enable successful customer deployments, and deepen long-term strategic alignment. The ideal candidate understands how large consulting organizations operate, has experience driving revenue through strategic partnerships, and thrives in fast-paced, highly collaborative environments where they can build new programs while scaling existing ones. In This Role, You Will - Own the strategic and commercial relationships with HCLTech, Wipro, and Cognizant , driving long-term partnership growth and executive alignment. - Develop and execute joint business plans that accelerate customer acquisition, AI adoption, and revenue across enterprise accounts. - Build scalable co-sell motions with OpenAI Sales teams, including joint account planning, pipeline generation, executive engagement, and opportunity management. - Partner closely with alliance leaders, AI practice teams, industry leaders, and delivery organizations within each GSI to develop repeatable AI transformation offerings. - Drive field collaboration between OpenAI Account Executives and partner sellers to increase pipeline creation, customer wins, and successful deployments. - Establish strong operating cadence across internal and partner stakeholders through quarterly business reviews, executive governance, pipeline inspections, forecasting, and performance reporting. - Collaborate with Product, Engineering, Solutions Engineering, Customer Success, Marketing, Security, Legal, and Commercial teams to support partner-led customer engagements and remove blockers to execution. - Help partners build differentiated OpenAI capabilities through enablement programs, certifications, solution development, and AI practice expansion. - Identify new market opportunities, industry solutions, and regional growth initiatives that strengthen OpenAI's position within each partner organization. - Represent OpenAI alongside executive partner leadership in customer meetings, strategic planning sessions, conferences, and industry events. You Might Thrive in This Role If You Have - Significant experience leading strategic alliances, Global Systems Integrator partnerships, or ecosystem relationships within enterprise software, cloud, AI, or consulting. - Deep familiarity with large GSIs—particularly HCLTech, Wipro, and Cognizant —and an understanding of how they operate across consulting, systems integration, managed services, and enterprise transformation. - Experience building and executing joint go-to-market strategies that produce measurable pipeline, customer adoption, and revenue growth. - A strong track record of influencing enterprise sales organizations and driving successful co-sell execution across complex buying cycles. - Experience developing executive relationships across both business and technical stakeholders. - Strong operational rigor with experience managing governance frameworks, business reviews, forecasting, pipeline health, and executive communications. - Technical fluency and the ability to engage credibly with solution architects, AI practice leaders, delivery organizations, and engineering stakeholders without being hands-on technical. - Experience supporting enterprise AI, cloud, SaaS, or digital transformation initiatives for large global customers. - Excellent communication, negotiation, and executive presentation skills. - A builder mindset with the ability to create scalable partnership programs, solve ambiguous problems, and drive execution across multiple stakeholders. - The ability to thrive in a fast-moving, high-growth environment while balancing strategic thinking with operational excellence. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
PCBA Manufacturing Engineer
About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. We work closely with hardware design teams, manufacturing partners, suppliers, and data center operations to deliver the compute platforms that power frontier AI. The Manufacturing Engineering team ensures our hardware can be built, tested, deployed, and supported at hyperscale. We bridge Hardware Engineering, Quality, Supply Chain, Contract Manufacturers, and Hardware Operations to continuously improve manufacturing performance throughout the product lifecycle. As our fleet grows globally, sustaining manufacturing engineering becomes increasingly important to maintain product quality, improve manufacturability, and rapidly resolve production issues. About the Role We are seeking a PCBA Manufacturing Engineer (Sustaining) to support production and continuous improvement of printed circuit board assemblies (PCBAs) used throughout Industrial Compute hardware platforms. This role focuses on sustaining engineering after product launch. You'll partner closely with Hardware Design, Quality, Manufacturing, Test Engineering, Supply Chain, and our contract manufacturers to resolve production issues, improve manufacturing yield, reduce failures, implement engineering changes, and ensure stable high-volume manufacturing. The ideal candidate has experience supporting complex server, networking, accelerator, storage, or high-performance electronics manufacturing environments. Key Responsibilities - Own sustaining manufacturing engineering for PCBA production across multiple hardware platforms. - Drive root cause investigations for manufacturing defects, field failures, and production escapes. - Partner with Hardware Design Engineers to improve manufacturability (DFM/DFA/DFT). - Support engineering change orders (ECOs) and manufacturing change implementation. - Work directly with contract manufacturers to improve production yield, cycle time, and quality. - Analyze manufacturing data to identify recurring process issues and improvement opportunities. - Develop corrective and preventive actions (CAPA) for manufacturing and supplier quality issues. - Support failure analysis activities including electrical, functional, and process investigations. - Improve manufacturing documentation, work instructions, assembly processes, and test procedures. - Collaborate with Test Engineering to improve production test coverage and manufacturing diagnostics. - Support supplier qualification, process validation, and manufacturing readiness for design revisions. - Travel to manufacturing partners as needed to support production and issue resolution. Qualifications - Bachelor's degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, or related field. - 5+ years supporting high-volume PCBA manufacturing. - Experience with SMT manufacturing, PCB fabrication, and electronic assembly processes. - Strong understanding of manufacturing process control, yield improvement, and statistical analysis. - Experience performing root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or FMEA. - Experience working with contract manufacturers and global supply chains. - Ability to interpret schematics, BOMs, assembly drawings, and manufacturing documentation. - Excellent cross-functional communication and project management skills. Preferred Skills - Experience with server, accelerator, networking, storage, or AI hardware platforms. - Familiarity with ICT, Flying Probe, Boundary Scan, Functional Test, and System-Level Test. - Experience supporting high-speed PCBAs involving GPUs, CPUs, memory, PCIe, Ethernet, or high-speed interconnects. - Knowledge of IPC standards (IPC-A-610, IPC-6012, IPC-7711/7721). - Experience with manufacturing execution systems (MES), PLM systems, and engineering change management. - Enjoy solving complex manufacturing problems using data and structured root cause analysis. - Like working directly with manufacturing partners and factory teams. - Can bridge hardware design and manufacturing execution. - Have strong troubleshooting skills across electronics, assembly processes, and production testing. - Enjoy continuous improvement and process optimization. - Are comfortable balancing technical depth with fast operational execution. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Power Trading Lead
About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. The Power & Land team owns the energy strategy required to secure reliable, scalable, and economically resilient power for OpenAI’s global data center portfolio. About the Role The Power Trading Lead will own commodity hedging strategy and execution across OpenAI’s data center power portfolio. This role will translate large, dynamic electricity and fuel exposures into practical hedging, procurement, and risk-management strategies that protect infrastructure economics while preserving flexibility for growth. This is an individual contributor lead role and does not have direct reports initially. The role will work across power markets, utility tariffs, retail and wholesale supply structures, natural gas and power hedges, renewable and clean firm products, and portfolio risk analytics to support long-term compute growth. Key Responsibilities - Develop and maintain OpenAI’s commodity hedging strategy across electricity, natural gas, and related energy exposures for data center operations and growth. - Quantify portfolio exposure by market, site, load shape, tenor, tariff, and supply structure, and translate that exposure into clear hedging recommendations. - Evaluate and execute hedging structures including fixed-price supply, forwards, swaps, options, retail supply products, congestion and basis risk mitigation, and related instruments where appropriate. - Partner with utilities, suppliers, traders, banks, consultants, and market counterparties to source competitive products and improve risk-adjusted energy economics. - Build decision frameworks for when to hedge, how much to hedge, and which risks to retain across different stages of site development, construction, and operations. - Coordinate with finance, treasury, legal, procurement, energy regulatory, sustainability, and site-readiness teams to ensure hedging strategy aligns with broader infrastructure objectives. - Monitor wholesale power markets, gas markets, congestion, basis, capacity, ancillary services, tariff developments, and regulatory changes that could affect portfolio cost or reliability. - Produce executive-ready analyses on commodity risk, hedge performance, downside scenarios, and recommended actions. - Help build repeatable governance, controls, reporting, and playbooks for commodity risk management across the infrastructure portfolio. Qualifications - 10+ years in power trading, energy procurement, commodity risk management, utility strategy, energy markets, or related roles. - Deep understanding of U.S. wholesale power markets, retail supply structures, utility tariffs, congestion and basis risk, capacity, and natural gas market linkages. - Experience designing or executing hedging strategies for large energy consumers, generators, utilities, data centers, or other power-intensive infrastructure. - Strong analytical ability to translate complex market exposure into clear commercial, financial, and executive recommendations. - Experience working with ISDAs, supply contracts, risk limits, approvals, and internal controls is a plus. - Strong cross-functional communication skills and comfort operating in a fast-moving, ambiguous environment. - Excellent judgment, documentation, and executive-summary skills. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Land Development & Due Diligence Lead
About the Team OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options. About the Role Responsible for validating that proposed sites are buildable, compliant, and cost-effective. You will lead diligence across civil, geotechnical, environmental, and entitlement dimensions, identifying risks and driving mitigation strategies. Key Responsibilities - Lead all technical diligence: geotech, soils, title/ALTA surveys, mineral rights, and access. - Oversee permitting/entitlement path and schedule governance with agencies. - Evaluate generator air permits, wetlands, floodplain, and stormwater constraints. - Manage consultants performing feasibility studies and environmental assessments. - Deliver go/no-go recommendations with risk and mitigation options. - Build diligence templates and playbooks to scale future site reviews. Qualifications - 8+ years in land development, civil/environmental engineering, or data center diligence. - Knowledge of permitting, entitlements, and AHJ engagement. - Strong project management and technical review skills. - Experience managing consultants and interpreting complex studies. - Regularly communicate site readiness updates, risks, and milestones to executive stakeholders. - Establish and track key performance indicators to assess the effectiveness of the site selection program and the contributions of external vendors and partners. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Power Land Developer, Development & Power Projects
About the Team OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options. About the Role The Powered Land Developer will support the advancement of powered-land opportunities across the portfolio, reporting to the Development & Power Project Lead. This is an individual contributor lead role and does not have direct reports initially. This role will own day-to-day development execution across approximately 1–3 active sites depending on complexity, including utility applications, interconnection requests, study follow-through, queue milestones, consultant workstreams, schedule and risk management, and readiness handoff for opportunities advancing to deeper diligence, commercial commitment, or execution. The role translates study and utility findings into clear schedule, budget, and risk implications for portfolio decisions. Responsibilities - Manage day-to-day advancement of powered-land opportunities from intake through readiness. - Own utility application and interconnection follow-through across active powered-land opportunities, including utility inputs, study responses, and queue milestones. - Scope and manage external studies and consultant workstreams needed to validate readiness. - Track development schedules, dependencies, risk registers, site-readiness milestones, and key budget implications. - Translate technical findings into clear schedule, budget, and risk implications and escalate material blockers or trade-offs to the Development & Power Project Lead. - Partner with land, environmental, economic development, and community affairs leads to align project advancement. - Support expansion planning, infrastructure sequencing, and long-term power-risk mitigation. - Define readiness criteria and prepare handoff packages for opportunities moving into deeper diligence or execution. - Help build repeatable playbooks for powered-land development across geographies. Qualifications - 6+ years in energy infrastructure, energy project development, site development, data center development, or related project delivery roles. - Strong understanding of utility coordination, interconnection processes, and development scheduling. - Experience managing multi-party workstreams across developers, utilities, consultants, and agencies. - Ability to track multiple complex sites concurrently and translate uncertainty into clear actions. - Strong communication and documentation skills. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Technical Deployment Lead, Semiconductors
About the Team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Deployment Lead, you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the semiconductor vertical to deploy next-generation AI capabilities. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel between 25-50% is required. In this role, you will: - Own the technical delivery plan for multiple interdependent work streams, translating customer objectives into a roadmap with milestones, dependencies, and acceptance criteria. - Run day-to-day engineering execution by tracking and driving delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. - Embed with Semiconductor customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. - Shape production deployments that integrate with customer infrastructure, data systems, and engineering toolchains, including export-controlled environments. - Partner with Product and Research so platform components and research work streams land in time to support deployment goals. - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models. - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. - Help define how OpenAI engages Semiconductor customers. You might thrive in this role if you: - Bring 7+ years of customer‑facing technical delivery leadership. - Have deep expertise in Semiconductor workflows, including RTL design, verification, EDA tooling, and physical implementation. - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. - Excel in high ambiguity environments. Know how to simplify complex and dynamic work. - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems. - Think strategically and pattern-match. Able to step back from execution detail, recognize broader trends across deployments, and connect customer needs to scalable, reusable solutions. - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs. - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls. - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution. - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Engineering Manager, Core Experimentation
About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After joining OpenAI, the team began its next chapter: bringing deep product expertise, customer intuition, and mature platform infrastructure into the product development system used by every OpenAI team. Today, teams across ChatGPT, Codex, model measurement, consumer monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to safely introduce new capabilities, measure impact, and roll changes forward or back with confidence. We are at a defining moment as adoption accelerates and the platform becomes a company-wide standard. About the Role We are looking for an Engineering Manager, Statsig Product to lead the product engineering organization responsible for Statsig’s post-acquisition journey at OpenAI. You will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, build the organization and leadership structure needed for the next phase, and establish the operating model for a platform that serves teams across the company. The right leader can operate across product strategy, technical architecture, organizational design, developer experience, reliability, and executive alignment. You will help preserve what made Statsig strong while integrating it deeply into how OpenAI launches, measures, learns, and makes product decisions. In this role, you will: - Build, lead, and scale a high-performing product engineering organization, including managers, senior technical leaders, and product-platform engineers. - Define the multi-year product engineering strategy for experimentation, feature flags, dynamic configuration, rollout safety, and analytics. - Establish clear ownership, operating mechanisms, planning processes, and execution standards across Statsig product workstreams. - Partner with leaders across ChatGPT, Codex, model measurement, ads, subscriptions, developer products, research, data, and infrastructure. - Translate recurring launch, measurement, and experimentation needs into durable platform capabilities that serve the broader company. - Guide technical direction across frontend, backend, SDK, data, analytics, and infrastructure surfaces. - Balance rapid adoption with reliability, performance, correctness, usability, and safety. - Serve as a senior escalation point for complex product-platform tradeoffs, integration decisions, and cross-company prioritization. - Build a strong leadership bench and create an organization that can scale as Statsig becomes core infrastructure for OpenAI product development. You might thrive in this role if you: - Have substantial engineering leadership experience, including leading managers or multiple engineering teams. - Have built or scaled product, experimentation, analytics, developer tools, growth platform, or internal platform organizations. - Bring strong product sense and can turn ambiguous customer workflows into durable platform strategy. - Can set direction across multiple workstreams while giving teams clear ownership and autonomy. - Have a track record of building strong leadership teams, hiring senior talent, and developing managers. - Can operate credibly with senior product, engineering, research, data, and infrastructure leaders. - Understand how to balance product quality, developer experience, reliability, performance, and adoption. - Are comfortable leading through high ambiguity, organizational change, and post-acquisition integration. - Want to shape one of the highest-leverage product platforms inside OpenAI. Success in this role looks like: - A strong Statsig Product Engineering organization is built with clear leadership, ownership, priorities, and execution mechanisms. - Statsig has a coherent product and engineering strategy that serves teams across OpenAI. - Product teams can launch progressively, measure clearly, and make faster, higher-confidence decisions. - The platform becomes more reliable, easier to use, and more valuable as adoption scales. - Senior cross-functional partners trust the organization to turn company-wide needs into reusable platform capabilities. - Statsig becomes a core part of how OpenAI ships safely, learns quickly, and improves products at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Product Engagement Specialist, User Operations
About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Specialist on the User Operations team you will be a hands-on systems builder responsible for making product launches and frontline feedback more scaleable, measurable and actionable across both internal User Operations and external third-party teams. You’ll be responsible for not only managing the project timelines, but also designing and shipping the workflows, tooling and data systems that connect the voice of the user into actionable improvements for Product and Engineering teams. We’re looking for people who thrive at the intersection of project management, team enablement, and customer advocacy, and enjoy working cross-functionally in a fast-paced, evolving environment. We are also looking for individuals that will not just do the day to day work - but will also be deeply involved in architecting the systems of feedback sharing and collection with our stakeholder groups across Support, Product, and Engineering. Think data systems, not better slide decks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design, build, and own scalable systems for launch readiness, feedback capture, triage, synthesis, and routing. - Coordinate product launches across internal User Operations teams and external third party teams to ensure seamless execution and support readiness. - Develop and implement scalable feedback loops between support teams and product/engineering teams, ensuring customer insights are integrated into product development and strategy. - Serve as the voice of the user, advocating for their needs and pain points in product and engineering discussions. - Collaborate with cross-functional teams (e.g., Product, Engineering, Marketing, and Operations) to align on product launch goals and timelines. - Lead efforts to document and standardize launch procedures, ensuring they are easily repeatable and scalable as the product line grows. - Monitor post-launch performance, gathering data from support teams to evaluate product impact and inform future improvements. - Identify potential risks and challenges during product rollouts, proposing solutions to mitigate disruptions to customer service. - Regularly report on the performance of the feedback loop, including key insights, trends, and actionable recommendations for the product roadmap. You might thrive in this role if you: - Have 8+ years of experience in product launch coordination, especially within a customer support environment (internal and/or external). - Bring product management, technical program management, or similarly hands-on experience taking ambiguous problems from discovery through delivery and adoption. - Enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams. - Are technically fluent in areas such as APIs, integrations, data flows, analytics, automation, or lightweight scripting, even if you are not a software engineer. - Are passionate about customer advocacy and have experience translating customer feedback into strategic product insights. - Are highly organized and able to manage multiple projects with competing deadlines. - Have excellent communication skills, with the ability to clearly articulate technical concepts and customer pain points to diverse audiences. - Are proactive and take ownership of initiatives, from ideation through to implementation and post-launch analysis. - Are comfortable working in a fast-paced environment where priorities can shift quickly. - Have a data-driven mindset, using metrics and feedback to guide decision-making and optimize processes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Industrial Compute
About the Team OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient. As the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery. Our work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted. About the Role We are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online. You’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production. This is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models. Key Responsibilities - Help build, scale, and operate OpenAI’s global compute infrastructure. - Solve complex problems across software, hardware, manufacturing supply chain, and data center systems. - Improve the reliability, performance, efficiency, and scalability of critical infrastructure. - Partner with cross-functional teams to bring new compute capacity online quickly and reliably. - Identify bottlenecks across technical, operational, and physical systems, and develop practical solutions. - Build tools, processes, systems, or infrastructure that improve execution at scale. - Contribute to the long-term architecture and operational maturity of OpenAI’s compute footprint. Qualifications - Have experience building, scaling, or operating complex technical systems. - Enjoy working on ambiguous, high-impact problems where the path forward is not always defined. - Are comfortable collaborating across disciplines, including software, hardware, operations, and physical infrastructure. - Have strong technical judgment and a bias toward execution. - Care deeply about reliability, speed, safety, and operational excellence. - Are excited by the challenge of building infrastructure at unprecedented scale. - Want your work to directly support the development and deployment of frontier AI. Preferred Skills - Have experience with AI infrastructure, high-performance computing, distributed systems, GPU clusters, or cloud-scale platforms. - Have worked on hardware systems, manufacturing, supply chain, data center development, or large capital infrastructure projects. - Have domain expertise in civil, controls, mechanical, hardware, electrical, thermal, power, networking, or facilities engineering. - Have helped bring new technical platforms, data centers, factories, or large-scale systems from concept to production. - Have experience operating in fast-moving environments where technical depth and execution speed both matter. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Associate - SF
About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Account Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week (Monday through Wednesday) and offer relocation assistance to new employees. In this role, you will: - Partner with Account Directors on account strategy, multi-threading, and deal progression - Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts - Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness - Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals. - Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification You may thrive in this role if you: - Have 4+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry - Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments - Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail) - Strong communication skills and executive presence; able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers - Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes - You enjoy evangelizing new technology and helping the market understand what’s possible - You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Internal Communications, Enterprise & Growth
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team supports OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Internal Communications team aims to create clarity, trust, and shared understanding that inspires our employees to do their best work. About the Role We are looking for an Internal Communications professional to support our Enterprise and & Growth portfolio, specifically B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce teams. This role is well suited for a highly organized communicator who writes clearly, learns quickly, brings calm execution to a fast-moving environment, and enjoys finding creative ways to keep employees informed and connected. In this role, you will: - Support day-to-day internal communications for the Enterprise & Growth portfolio, including product, partnership, leadership, and organizational announcements. - Help plan and execute internal events for supported executives and teams, including org-wide All Hands, managers meetings, Q&As, leadership AMAs, employee engagement moments, and launch-related gatherings. - Support logistics and execution for company-wide customer storytelling programs, bringing customer insights, examples, and impact stories to employees. - Monitor high-traffic Slack channels and other employee feedback signals across supported teams to identify emerging questions, information gaps, and opportunities to improve clarity or connection. - Maintain intake and calendar, tracking key moments, milestones, dependencies, audiences, and review timelines. - Contribute to broader Internal Communications priorities as needed, bringing flexibility, curiosity, and strong follow-through across the team. You might thrive in this role if you have: - 3+ years of experience in internal communications, event coordination, marketing communications, operations, or a related field. - Experience supporting internal events, team meetings, All Hands, or employee engagement moments. - Excellent organization and project coordination skills, including demonstrated experience in tracking deadlines, dependencies, logistics, and stakeholder feedback. - Sound judgment and discretion, particularly when handling confidential or sensitive information across technical, customer-facing, and business teams. - A collaborative approach, with the ability to build trust, anticipate communications needs, and keep cross-functional teams aligned. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
B2B Marketing Lead, India
About the Role We are seeking an experienced and versatile India Business Marketing Lead to drive OpenAI’s enterprise and B2B marketing strategy in India. This is a critical leadership role for a full-stack B2B marketer with strong India market judgment—someone who can operate across enterprise, startup, developer, and partner audiences, build foundational capabilities, and deliver high-impact programs that support revenue growth and long-term trust. This role will be responsible for shaping and executing integrated B2B marketing initiatives that support enterprise adoption, partner-led growth, startups, and developer-adjacent business audiences in India. The ideal candidate brings deep experience working with sales-led GTM teams, navigating complex stakeholder environments, and translating global strategy into locally effective execution for India. The preferred location for this role is Mumbai . In this role, you will: - Lead the development and execution of India B2B marketing strategy, aligned with global priorities and India GTM objectives. - Drive full-funnel B2B marketing programs across field marketing, content, customer marketing, events, executive engagement, and partner marketing. - Partner closely with India GTM, Partnerships, Product Marketing, Comms, and Global Affairs to deliver integrated programs that support enterprise adoption and pipeline growth. - Translate global B2B narratives and launches into India-relevant, market-specific execution across enterprise, startup, developer, and partner motions. - Establish strong India marketing operating rhythms, including planning cycles, agency management, budget oversight, performance measurement, and reporting. - Act as the India voice for B2B marketing, bringing market insight, customer perspective, trust signals, and local nuance into global strategy discussions. - Build and scale foundational B2B marketing capabilities in India, with an eye toward future team growth and specialization. You might thrive in this role if you have: - 10+ years of experience in B2B or integrated marketing, ideally within technology, platforms, or high-growth environments. - Proven track record of building and executing B2B marketing programs that support enterprise or partner-led GTM motions in India and/or similarly complex markets. - Strong understanding of India enterprise buying dynamics, including the role of trust, regulation, partners, SI ecosystems, and local proof points. - Demonstrated ability to operate at both strategic and executional levels in fast-moving, ambiguous environments. - Experience working closely with Sales, GTM, Partnerships, Product Marketing, and Comms teams in a matrixed organization. - Excellent communicator and collaborator, with strong stakeholder management and influence skills across business, policy, product, and GTM audiences. - Experience managing teams, agencies, vendors, and regional or local partners in India preferred. Nice to Have: - Experience marketing AI, developer, or highly technical products. - Familiarity with regulated industries or trust-sensitive enterprise environments. - Prior experience leading India, South Asia, regional, or global marketing scopes. At OpenAI, we value thoughtful builders who are excited to operate at the intersection of technology, business, and societal impact. If you’re motivated by complex challenges, India market nuance, and the opportunity to shape how AI is adopted by businesses in India, we’d love to hear from you. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Finance, B2B Partnerships
About the Team OpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We work across Partnerships, GTM, Product, Compute, and Operations to allocate and deploy resources to the highest-impact opportunities while protecting sustainable unit economics. The B2B Strategic Finance team focuses on the financial performance of our B2B products and GTM functions, ensuring tight alignment between financial objectives and company strategy. We: - Drive operational planning, financial forecasting, and performance management for our B2B business, - Provide analytically-grounded insights on B2B product and financial performance to inform strategic resource allocation, - Build the “0→1” financial foundations required to scale and accelerate growth. Within B2B, Partnerships are a critical lever to accelerate growth. You will help shape this business and drive successful outcomes from it. About the Role This Strategic Finance Partnerships hire will own our B2B Partnerships P&L and help drive strategic decision-making. You will be a critical finance partner to our Partnership teams, deal leads, Product owners, and Operations teams, responsible for pricing, structuring and driving success from partnerships, translating opportunities into decision- and exec-ready economics, and managing the overall Partnerships book of business. You will shape how OpenAI approaches Partnerships revenue targets, unit economics, investments, measurement, and prioritization. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Help manage the overall Partnerships business at a strategic priority, top-line impact, and resourcing / investment level. - Own the financial evaluation of new B2B partnerships, modeling revenue, contribution margin, compute costs, cash flow, investment needs, and risk. - Drive measurable outcomes from priority existing partnerships - especially distribution partnerships - through targets, operating plans, leading indicators, and recurring reviews. - Develop deal structures and guardrails across pricing, revenue share, funding, commitments, and downside protections to align incentives and protect unit economics. - Partner with Partnerships, GTM, Product, and Operations to define incrementality, channel attribution, and success metrics, and turn performance gaps into action. - Integrate partnership economics into forecasts, planning, and resource allocation, while building scalable models, reporting, and governance. - Deliver high-quality executive and Board-facing presentations to communicate performance and strategic recommendations that influence key business stakeholders. - Stay current on market dynamics to shape OpenAI’s B2B Partnerships strategy. You might thrive in this role if you have: - 8+ years of experience in investment banking, consulting, or buy-side investing and operational experience at a fast-paced, scaling company. - A strong ability to critically evaluate opportunities and risks in financials. - Expert modeling skills, including building detailed P&Ls and operating models. - The ability to distill complex financial data into actionable insights and effectively influence leadership. - Excellent communication skills and the ability to craft compelling narratives using data. - A partnership mentality to working cross-functionally with key business partners and driving mutual success. - Attention to detail and a commitment to accuracy in financial reporting, budgeting, and analysis. - Strong daily AI workflow habits, including using Codex to move faster on analysis, modeling, documentation, and operating processes. - Familiarity with SaaS and/or consumption-driven business models and metrics relevant to OpenAI. - An enthusiastic "roll up your sleeves" mentality and ability to deal effectively with ambiguity in a fast-paced environment. - Deep enthusiasm for the deployment of AI and OpenAI’s mission. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
IT Support Dublin, EMEA Regional Lead
About the Team The IT Services and Support team is responsible for delivering seamless, efficient, and reliable workplace technology across the organization. We provide frontline IT support, run employee lifecycle operations, support conference rooms and events, manage vendors and assets, and continuously improve systems, documentation, and workflows to strengthen the employee experience as OpenAI grows. About the Role As the EMEA Regional IT Support Lead based in Dublin, you will be the senior onsite IT owner for the Dublin office while serving as the regional lead for IT support across EMEA. You will combine high-quality hands-on support with regional coordination, operational leadership, and process improvement. Your scope includes frontline support, onboarding and offboarding, AV and event readiness, vendor and equipment management, office build and workplace technology support, executive support, and the design of scalable support workflows across offices and time zones. We are looking for someone who is customer-focused, technically strong, and able to operate independently in a fast-moving environment. You should bring strong judgment, clear communication, and the ability to turn ambiguous operational needs into reliable systems that improve the employee experience. This role is the onsite IT lead in our Dublin office, serves as the regional lead for EMEA IT support, requires 5 days in office per week, and offers relocation assistance to new employees. This role is based in our Dublin office. In this role, you will: - Own EMEA IT Support: Take end-to-end ownership of the regional support experience, from prioritizing needs and resolving escalations to addressing systemic gaps and driving improvements. - Lead EMEA Regional Support: Partner across offices and time zones to improve coordination, strengthen support coverage, and drive a more consistent employee experience across EMEA. - Own Employee Lifecycle Operations: Lead or support onboarding and offboarding workflows including device preparation, account readiness, access coordination, and day-one support. - Drive AV and Event Readiness: Support conference rooms, executive meetings, events, and other high-visibility gatherings, ensuring workplace technology and AV systems are reliable. - Manage Vendors and Equipment: Coordinate procurement, repairs, maintenance, inventory tracking, and device management practices to maintain secure, standardized, and scalable operations. - Partner on Office Build and Workplace Technology: Work closely with Workplace Services, Security, and other stakeholders to support office growth, changes, and workplace technology readiness. - Improve Support Systems and Processes: Identify friction, improve documentation, build repeatable workflows, and introduce lightweight automation and scalable operational improvements across support, inventory, onboarding, and related IT processes. - Provide Executive and White-Glove Support: Deliver thoughtful, high-touch support for executives and other critical stakeholders when needed. - Collaborate across OpenAI: Communicate clearly with technical and non-technical partners, align stakeholders, and drive well-scoped initiatives without relying on formal authority. You might thrive in this role if you: - Have strong technical expertise in macOS and working knowledge of Windows, along with identity and device management tools such as Azure AD, Jamf, and Intune. - Have hands-on experience with enterprise collaboration and productivity platforms such as Google Workspace, Microsoft 365, Slack, and Atlassian products. - Have experience configuring and troubleshooting AV and collaboration systems such as Google Meet, Microsoft Teams, and Crestron in office and event settings. - Demonstrate excellent written and verbal communication skills and can explain technical issues clearly to both technical and non-technical audiences. - Have experience leading or coordinating support work across multiple offices, stakeholder groups, or time zones. - Have a track record of improving support operations through documentation, workflow design, automation, or lightweight scripting. - Can manage vendors, inventory, procurement, and workplace technology operations with strong execution and attention to detail. - Are effective at cross-functional project management and can move initiatives forward through influence, organization, and follow-through. - Bring a customer-first mindset, sound operational judgment, and the ability to stay calm and effective in high-pressure support situations. - Enjoy mentoring more junior teammates, supporting executives, and helping scale regional support practices. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Manager, Forward Deployed Engineer - Tokyo
About the Team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 40%, although mainly local. To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role, you will: - Lead and grow a team of FDE delivering production systems with frontier models - Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality - Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community - Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices - Use judgement to distinguish what requires action and what does not - Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback - Define how we staff and support field teams that can scale without added complexity You might thrive in this role if you: - Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers - Have led high-pressure technical projects from prototype to production - Write and review production-grade code across frontend and backend - Simplify complex work and make fast, sound decisions under pressure - Elevate team performance through clarity, not process - Operate with urgency in ambiguous or evolving environments - Translate field experience into sharp, actionable feedback for Product and Research - Build deep trust with your team by modeling calm, focus, and judgment when it matters most About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Lead Thermal Simulation Engineer
About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve people's lives. About the Role We are seeking a lead thermal simulation engineer to help accelerate the design and development of next-generation robotic systems through modeling, simulation, and analysis. You will work closely with mechanical, electrical, controls, and robotics engineers to evaluate designs before hardware is built, identify risks early, and guide critical architecture decisions. This role spans structural and thermal analysis and design across robotic subsystems including actuators, mechanisms, structures, electronics, and integrated systems. You will develop simulation workflows that improve engineering velocity, increase confidence in design decisions, and help us build more capable, reliable, and manufacturable robotic platforms. This role is based in San Francisco, CA. This role will be expected to be in office 4 days per week and offer relocation assistance to new employees. In this role, you will: - Perform thermal simulations to assess heat generation, cooling strategies, thermal interfaces, and system-level thermal performance - Partner with mechanical, electrical, and controls engineers to influence design decisions early in development - Build simulation models to evaluate robotic actuators, transmissions, mechanisms, structures, soft goods, and integrated assemblies - Correlate simulation results with physical testing and develop methodologies to improve model accuracy - Support architecture trade studies by evaluating design concepts before hardware is built - Develop simulation workflows, standards, and best practices that scale across the robotics organization - Identify technical risks and recommend design changes to improve performance, reliability, and manufacturability - Support root cause investigations by combining test data, failure analysis, and simulation results - Contribute to long-term simulation capabilities including multiphysics modeling, digital twins, and system-level analysis You might thrive in this role if you: - Enjoy using first-principles engineering and simulation to solve complex multidisciplinary problems - Are comfortable operating in ambiguous environments where simulation and design helps guide architecture decisions rather than simply validate finished designs - Have strong intuition for mechanical systems and can connect simulation results to real-world hardware behavior - Balance modeling rigor with practical engineering judgment and development speed - Enjoy collaborating closely with hardware teams and influencing products from concept through deployment Preferred qualifications: - Experience performing thermal simulation and design of complex electromechanical systems - Proficiency with commercial CAE tools such as Simcenter 3D, Abaqus, Ansys, Nastran, LS-DYNA, COMSOL, or equivalent platforms - Experience correlating simulation models with physical test data and validation campaigns for high volume products - Familiarity with robotic systems, actuators, mechanisms, power electronics, batteries, or other highly integrated hardware systems - Experience developing simulation methodologies, automation tools, or organization-wide thermal workflows About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, Codex — User Activation
About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem, governance, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. The User Activation team owns the product experiences that help developers discover Codex, understand its capabilities, connect it to their workflows, and turn initial usage into sustained adoption across teams. About the Role As Codex adoption grows, our challenge is no longer just building powerful AI capabilities. It is helping developers and teams quickly understand how Codex fits into their work, connect it to the tools and codebases they already use, and unlock workflows that make Codex feel like a true teammate. This role will help build the full-stack product surfaces that drive activation and adoption across Codex Enterprise. You will work across onboarding, workspace setup, integrations, discovery, collaboration, usage insights, and ecosystem capabilities that help Codex spread naturally through organizations. You will partner closely with product, design, research, infrastructure, GTM, and customers to identify where users get stuck, where teams fail to adopt Codex, and what product experiences can turn curiosity into repeatable value. This role owns systems end-to-end: from polished frontend experiences to backend services, experimentation, analytics, and production operations. In this role, you will: - Build onboarding, setup, and discovery experiences that help developers quickly connect Codex to their repositories, tools, environments, and existing workflows. - Create product surfaces that help users discover Codex capabilities, including plugins, skills, integrations, templates, recommendations, and workflow entry points. - Build collaborative team experiences that make Codex easier to adopt across organizations, including workspace setup, invitations, sharing, team-level configuration, and usage visibility. - Develop full-stack systems across web, IDEs, CLI, and integrations, balancing polished user experience with reliable backend architecture. - Partner with product and design to run experiments, understand activation funnels, identify adoption blockers, and iterate quickly based on real user behavior. - Work directly with customers, GTM, and Forward Deployed teams to translate real-world adoption challenges into scalable product capabilities. - Help define what great onboarding, discovery, and activation look like for an AI software engineering teammate. You might thrive in this role if you: - Have strong full-stack software engineering fundamentals and experience building polished, production-grade user experiences. - Are comfortable working across frontend and backend systems, ideally with technologies such as React, TypeScript, Python, Go, or similar tools. - Have experience building onboarding, activation, growth, collaboration, discovery, or developer-product experiences. - Care deeply about user experience and can turn ambiguous customer problems into simple, intuitive product flows. - Enjoy working across product, design, engineering, analytics, and customer-facing teams. - Are comfortable using data, experimentation, and user feedback to guide product decisions. - Enjoy 0 → 1 environments, move quickly through ambiguity, and bring strong product judgment to technical trade-offs. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, GPU Infrastructure- ChatGPT Eng...
About the Team ChatGPT relies on a large and growing GPU fleet to serve inference workloads reliably and efficiently. We develop the systems and tools that make it possible to introduce new models, manage production deployments, respond to operational issues, and use infrastructure effectively at scale. Our work spans distributed systems, platform engineering, infrastructure automation, and developer experience. We partner closely with research, infrastructure, and product teams to make model deployment more reliable, more efficient, and easier to manage. About the Role We are looking for a software engineer with experience building or operating large-scale production systems. You will design and develop systems that support the model lifecycle in production, including deployment orchestration, configuration management, operational automation, reliability, and capacity management. You will help transform complex operational processes into scalable platform capabilities that enable teams across OpenAI to deploy and manage models with greater confidence and less manual effort. This role is a good fit for engineers who enjoy solving complex operational problems and building software that makes production infrastructure easier to run at scale. In This Role, You Will - Build and evolve the platform used to deploy, configure, and manage models across ChatGPT. - Develop systems for deployment orchestration, model rollouts, operational visibility, and production readiness. - Create abstractions and tooling that simplify complex infrastructure and improve the developer experience. - Automate operational workflows, including incident detection, diagnosis, mitigation, and recovery. - Improve the reliability, scalability, and efficiency of model deployments and the infrastructure that supports them. - Build systems that support capacity planning, resource allocation, and infrastructure utilization. - Partner with research, infrastructure, and product engineering teams to identify common challenges and deliver reusable platform capabilities. - Shape the technical direction of the model management platform as ChatGPT and its underlying systems continue to evolve. You Might Thrive in This Role If You - Have built or operated internal platforms, distributed systems, or large-scale production infrastructure. - Enjoy turning complex operational problems into reliable software and reusable abstractions. - Have experience with deployment systems, orchestration, configuration management, or infrastructure automation. - Understand production reliability, observability, capacity planning, and incident response. - Care about developer experience and building tools that make other engineering teams more effective. - Are comfortable working across organizational boundaries and taking ownership from system design through production operation. - Thrive in fast-moving environments with significant technical ambiguity. - Are interested in model-serving or ML infrastructure, but do not need specialized experience with GPUs or low-level hardware. Qualifications - Five or more years of software engineering experience building production infrastructure. - Strong programming skills in Go, Python, C++, Rust, or a comparable language. - Experience designing or operating highly available distributed systems. - Experience with platform engineering, infrastructure engineering, production engineering, site reliability engineering, or similar disciplines. - Strong systems design, debugging, and operational problem-solving skills. - Strong communication skills and experience collaborating across engineering teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Growth Marketing Manager, SMB Ads
About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. The SMB Ads Marketing team is building the growth engine for small and medium-sized business advertisers: helping them discover the platform, sign up, launch campaigns, understand performance, and grow spend over time. We take a data-driven approach to understanding customer needs, market dynamics, and funnel behavior. We partner closely with Product, Engineering, Data Science, Sales, Partnerships, Marketing Operations, Design, and Communications to create a cohesive end-to-end advertiser experience and help businesses unlock value from OpenAI's advertising platform. About the Role We are hiring a Growth Marketing Manager, SMB Ads to help build and execute high-velocity growth programs for small business advertisers. This person will work across acquisition, activation, lifecycle, and conversion, with an initial focus on helping advertisers move from interest and sign-up to first meaningful spend & retention over time This is a hands-on growth role for someone who loves turning ideas into shipped experiments. You will build campaigns, lifecycle journeys, landing page tests, messaging tests, audience experiments, AI-assisted workflows, reporting improvements, and practical conversion programs. As the SMB Ads business grows, this role may continue to support acquisition and activation and expand deeper into same-store growth, lifecycle, retention, and repeat spend. In This Role, You Will: - Execute growth experiments across acquisition, activation, lifecycle, and early retention. - Build email, in-product, landing page, audience, messaging, and offer tests that help SMB advertisers reach first spend and repeat value. - Use AI tools to prototype marketing assets, automate workflows, analyze funnel data, generate creative variations, and build internal growth systems. - Partner with Growth, Product, Engineering, Data Science, and Marketing Operations to turn strategy into shipped experiments and measurable learnings. - Support improvements to sign-up, onboarding, campaign creation, measurement, and advertiser education. - Maintain experiment documentation, QA checklists, learnings, and performance readouts. - Translate ambiguous growth ideas into concrete tests, campaign plans, launchable assets, and clear next steps. - Help identify new ways to convert, activate, retain, and grow SMB advertisers. You Might Thrive in This Role If You: - Have 4-7 years of experience in growth marketing, lifecycle marketing, GTM engineering, marketing operations, product growth, demand generation, or performance marketing. - Have shipped campaigns, experiments, automations, landing page tests, lifecycle programs, or conversion initiatives. - Are comfortable working across ambiguous, fast-moving growth problems with incomplete information. - Can interpret funnel metrics, campaign performance, experiment results, and customer behavior signals. - Are fluent with AI tools and use them to accelerate marketing execution, workflow automation, analysis, personalization, prototyping, or internal tooling. - Have strong writing and customer judgement, especially for translating product value into clear SMB-facing messaging. - Enjoy working across Marketing, Product, Engineering, Data Science, and Operations. - Have experience with SMB growth, self-serve funnels, advertiser growth, PLG SaaS, marketplaces, commerce, fintech, local services, creator tools, or other high-volume customer funnels. - Have experience with lifecycle marketing, CRM, segmentation, activation, onboarding, winback, or retention programs. - Have familiarity with ads products, SMB acquisition, campaign setup, advertiser education, or self-serve growth funnels, including platforms such as Google Ads, Meta Ads, TikTok for Business, Amazon Ads,, Reddit, Snap or similar. - Are comfortable using no-code or low-code tools, analytics tools, marketing automation platforms, SQL, scripting, or AI-assisted coding workflows to create leverage. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
AI Deployment Engineer, Enterprise
About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineeriIng teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere. About the Role As an Enterprise Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve. This role is based in our SF or NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria. - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes. - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators. - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance. - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution. - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact. - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback. - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments. You’ll thrive in this role if you: - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting. - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management. - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable. - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment. - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost. - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes. - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives. - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments. - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, Codex Cyber
About the Team Codex is OpenAI's software engineering agent. Codex Security extends that work into one of the most important product areas in AI: helping organizations find, validate, prioritize, and fix real vulnerabilities in the software they build and depend on. The Codex Cyber team is building the product and platform foundations for AI-native application security. This includes Codex Security product experiences, cloud-based security analysis, platform controls across Codex, customer deployment and support tooling, and infrastructure that helps security researchers and cyber models improve over time. The team is early, small, and growing quickly, with a mandate to move fast and hire exceptional builders. About the Role We are looking for software engineers first: strong full-stack or product-minded generalists who can own ambiguous product and platform problems end to end. Security experience is helpful, and security curiosity is important, but this is not a role for security specialists who only occasionally write code. The right person is an excellent builder who is excited to work in security and can turn complex research, product, and customer needs into reliable systems. You will work across user-facing product surfaces, developer workflows, backend services, security analysis pipelines, cloud infrastructure, and internal tooling. You may build features that make Codex Security more useful for application security teams, systems that scale cloud-based security analysis, platform controls that make agentic coding safer, or infrastructure that helps security researchers and models become more effective. You will collaborate closely with engineering, product, security research, infrastructure, and customer-facing partners as Codex Cyber becomes a major product and platform investment for OpenAI. In this role, you will: - Build end-to-end product features for Codex Security, from developer-facing interfaces to APIs, backend services, and workflow tooling. - Own ambiguous 0-to-1 projects across product pods, platform security controls, customer deployment workflows, and cyber model infrastructure. - Translate security research and model capabilities into intuitive workflows that help teams find, validate, prioritize, and remediate vulnerabilities with high signal. - Design scalable, observable systems for long-running analyses across large codebases and enterprise environments. - Partner with product, security research, infrastructure, and customer-facing teams to iterate quickly from real-world feedback. - Help shape the technical direction and architecture of Codex Cyber as the team and product surface area grow. You might thrive in this role if you: - Are an excellent software engineer with strong fundamentals and enough range to work across product, backend, infrastructure, and developer tooling. - Enjoy building high-quality product and platform experiences across the full stack. - Are high-agency, low-drama, and comfortable owning features from concept to production in a fast-moving environment. - Have built developer tools, workflow-heavy platforms, security products, internal infrastructure, or product features for technical users. - Have strong product instincts and care about making complex technical systems understandable and useful. - Are excited by security and AI. Direct experience in product security, application security, vulnerability research, defensive security, identity, SSO, or secure developer workflows is a plus, not a requirement. - Like ambiguous 0-to-1 work and can turn messy requirements into crisp, scalable systems. Goals & impact - Build AI-native security products that help users find and fix important vulnerabilities in real software systems before attackers do. - Increase the usefulness and trustworthiness of Codex Security by turning research insights into dependable workflows, product surfaces, platform controls, and remediation tooling. - Help define a new category of security tooling where models reason over real code, validate exploitability, and propose fixes directly in developer workflows. Key technical challenges - Combining model outputs, security analysis, and user workflows into one cohesive product experience. - Designing high-confidence validation and remediation flows that distinguish real issues from noisy or speculative findings. - Scaling product and platform infrastructure for large repositories, complex enterprise environments, and long-running analyses. - Creating developer-friendly interfaces and APIs that make advanced security capabilities understandable and actionable. - Building platform controls and internal systems that help Codex Cyber move quickly while meeting OpenAI's bar for safety, security, and reliability. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, ChatGPT Shopping
About the Team ChatGPT is evolving from answering questions to becoming a deeply personalized assistant that helps people discover, create, and make decisions across everyday life. We're building new multimodal product experiences that combine language, images, personalization, and interactive interfaces to help millions of users accomplish tasks in entirely new ways. This team sits at the intersection of AI research, product engineering, design, and consumer experiences. We move quickly, ship frequently, and work on products that define how people interact with AI every day. About the Role We're looking for exceptional full stack product engineers who love building polished consumer experiences from the ground up. You'll work across frontend, backend, AI-powered workflows, and rich interactive interfaces to create new product experiences that blend conversation, visual understanding, personalization, and commerce. You'll collaborate closely with designers, researchers, product managers, and model teams to rapidly prototype, launch, and iterate on experiences used by millions of people. This is an opportunity to help invent entirely new interaction paradigms—not just build traditional web applications. In This Role, You Will - Design and build end-to-end product experiences across web services, APIs, and modern frontend applications. - Partner closely with product, design, and research to rapidly prototype and launch new AI-native experiences. - Build intuitive, performant interfaces that make advanced AI capabilities feel simple and delightful. - Develop scalable backend systems that power personalized, real-time product experiences. - Work with multimodal capabilities including text, images, and interactive UI components. - Iterate quickly using user feedback, experimentation, and product metrics. - Help define engineering standards, architecture, and technical direction for a fast-growing product area. You Might Thrive If You - Have significant experience building consumer-facing products end to end. - Are comfortable moving across frontend, backend, infrastructure, and product architecture. - Care deeply about craft, user experience, and product quality. - Enjoy ambiguity and are energized by taking ideas from zero to one. - Think like both an engineer and a product builder. - Have strong systems thinking while maintaining exceptional attention to detail. - Communicate well across engineering, design, product, and research teams. Preferred Qualifications - Strong experience with modern frontend technologies (React, TypeScript, Next.js, or similar). - Experience building scalable backend services using Python, Go, Node.js, Rust, or comparable technologies. - Familiarity with distributed systems, APIs, and cloud infrastructure. - Experience building highly interactive consumer products. - Background working with AI, machine learning products, search, recommendations, personalization, or multimodal systems is a plus. - A track record of shipping products quickly while maintaining engineering quality. What Success Looks Like Successful engineers on this team combine strong technical execution with excellent product judgment. They move fluidly between prototyping and production systems, collaborate effectively across disciplines, and consistently deliver experiences that feel intuitive, elegant, and magical to users. They are excited by fast iteration, comfortable making decisions with imperfect information, and motivated by building products that redefine how people use AI every day. Why OpenAI At OpenAI, you'll work alongside some of the world's best researchers, engineers, designers, and product thinkers to build AI that benefits everyone. We value curiosity, ownership, humility, and a bias toward shipping impactful products. If you're excited about inventing new consumer experiences powered by frontier AI—and want to help shape the future of how millions of people interact with technology—we'd love to hear from you. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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