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Senior Solution Engineer- (AI & Start-Ups). Los An...
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations - Los Angeles - We are only considering locally based candidates and are not offering relocation. - Senior Solutions Engineer - (AI & Start-Ups) - About the Role Digital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet — the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers are the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground. This role is for a technologist who genuinely enjoys being in the room with builders. You'll be equally comfortable jumping into a Slack channel with a founding engineer, whiteboarding an architecture with a lead developer, and stepping into a strategic conversation with a CTO about their platform and AI roadmap. You speak the language of engineers fluently and can hold a credible, detailed technical conversation — but this is not a software developer role, and you won't be writing production code every day. Your superpower is technical discovery, translation, and evangelism: understanding what a builder is trying to accomplish, mapping it to the full breadth of the Cloudflare Developer Platform, and inspiring teams to build on Cloudflare rather than just consume a single service. The Digital Native segment leans heavily on Solutions Engineering to lead technical discovery within the cloud-developer vertical. You'll be expected to go deep on the Cloudflare Developer Platform — Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, and the broader developer ecosystem — far beyond basic storage, and to make the case for Cloudflare as the place to build. This role covers both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a "builder" personality with a strong mix of pre-sales/technical customer-facing experience who thrives in an agile, fast-moving environment. What you'll do as a Senior Solutions Engineer The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer-facing technologist within the Cloudflare Solutions Engineering team, focused on the developer-first, digital-native segment. You have experience in a pre-sales or other technical customer-facing role, and you're at your best when engaging directly with engineering teams and technical founders. In this role you'll partner closely with the sales team from the very start of the cycle — joining early discovery calls, qualifying opportunities from the get-go, and embedding yourself in customer Slack channels and working sessions. You'll lead technical discovery, deliver compelling demos and architecture discussions, run proof-of-concept builds, and evangelize the Cloudflare Developer Platform as the foundation for our customers' next products and AI initiatives. Responsibilities Specifically, we are looking for you to: - Lead technical discovery within the cloud-developer vertical — asking the right questions to uncover how a customer builds, what they're trying to ship, and where Cloudflare fits. - Engage early and often: join sales-led discovery calls from the outset, help qualify deals from the get-go, and stay embedded with customer teams (including in their Slack channels and working sessions) throughout the cycle. - Identify and map customer initiatives and business problems — especially around new product development and AI initiatives — to the Cloudflare platform. - Build relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO. - Develop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership. - Lead demo and proof-of-concept / build activities for Cloudflare prospects and customers. - Evangelize the Cloudflare Developer Platform (Workers, Workers AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages and more) — making the case for customers to build on Cloudflare, not just use it for storage or CDN. - Demonstrate your expertise with your peers through the creation of professional content, including reference architectures, demos, blog posts and other knowledge-sharing activities. - Represent and evangelize Cloudflare externally at Developer, Community, Technology and Industry events with thought leadership and expertise. - Apply in-depth vertical knowledge or domain expertise. Advise on best practices. Desirable Skills, Knowledge, and Experience - Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations. - A genuine "builder" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations. - The ability to speak engineers' language credibly — you can hold your own on architecture, APIs, and platform design — without this being a hands-on, code-every-day developer role. - Strong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise. - A good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start). - Solid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day. - Ability to work on several projects and activities concurrently. - Highly driven, curious, team-oriented, and able to work with a sense of urgency. - You've built web applications before, or contributed to existing web applications in a meaningful way — enough to have real empathy for how developers work. - Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CTO/CISO). - Relationship building: a proven track record of building deep technical relationships with engineers and technical founders. Experience managing various stakeholder relationships to build consensus on technical solutions/projects. - Experience managing technical sales within accounts, including developing champion-style relationships, driving technical wins, and assisting with technical validation. - Bachelor's Degree or equivalent in relevant work experience. - The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates. A deep understanding of the Cloudflare Developer Platform and core industry components (and a desire to learn more): - The Cloudflare Developer Platform — serverless compute and application development with Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages. Familiarity with building or architecting applications on a serverless/edge platform is a strong plus. - AI/GenAI application patterns — inference at the edge, RAG, vector databases, and how startups are operationalizing AI initiatives. - HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), and serverless application development. - Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP. - Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management. - Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication. - Cloud computing technologies such as AWS, GCP, Azure and others. - Some scripting or programming familiarity with one or more of JavaScript/TypeScript, Python, Golang, BASH — enough to read code, build a demo, and converse with engineers (not to ship production software). - Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC. - An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome. - You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to technical founders and C-levels. - You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions. - You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important. - You understand how to manage a project, work to deadlines, and prioritize between competing demands. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior Customer Engineer, Digital Native Enterpris...
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location : Hybrid — San Francisco/Bay Area. We are only considering candidates working currently in the Bay Area. About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We're not looking for people who wait for a polished roadmap. We're looking for builders — people who spot the "normalized" problem everyone else has learned to live with and have the curiosity and drive to fix it. Our culture is built on iteration, leveraging AI to move faster and sharing every improvement across the team. If you value curiosity over bureaucracy and see AI as a partner in solving hard problems, you'll fit right in. About the Role & the Team Customer Engineers on the Digital Native Enterprise team work with Cloudflare's most innovative and high-growth accounts — Cloud-native, technologically advanced companies building at internet scale. This role focuses on both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a builder with a deep technical foundation and a commercial mindset, capable of engaging from the engineer in the weeds to the executive in the boardroom — across Application Development, Performance, Security, and Infrastructure. As a Customer Engineer, you are a technologist embedded within the GTM organization. You own the technical relationship from initial discovery through onboarding, adoption, renewal, and expansion. You'll be delivering architectural value and measurable business outcomes across the entire customer lifecycle. You will report to the Regional Customer Engineering Leader and partner closely with your aligned Account Executives. What You'll Do Technical Validation (Pre-Sales) - Lead technical discovery, design bespoke architectures, and deliver compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio — Security, Networking, and Developer Platforms - Build technical champions and executive relationships within target accounts - Represent Cloudflare at industry events, developer communities, and cybersecurity conferences Customer Adoption & Value Realization - Serve as the primary technical contact from contract signature through full platform adoption - Lead and oversee technical onboarding and implementation — you are the engineering relationship, not a handoff - Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value Commercial Accountability & Expansion - Carry a variable quota tied directly to new business acquisition and ongoing account growth - Identify and drive strategic cross-sell and upsell opportunities grounded in platform usage data and customer business objectives - Lead technical Quarterly Business Reviews (QBRs) that translate platform metrics into C-level ROI Trusted Advisory - Maintain continuous, deep relationships with key stakeholders — from engineering leads to CISOs and CTOs — throughout the entire customer lifecycle - Advise on architecture best practices, security posture, and Cloudflare platform strategy aligned to customer business goals What We're Looking For Required - Deep understanding on The Life of a Request on the Internet - Experience in a customer-facing technical role: Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering - Broad technical expertise across: web security (WAF, DDoS mitigation, TLS, Zero Trust / SASE), networking (BGP, DNS, SD-WAN, MPLS, TCP/IP), and cloud infrastructure (AWS, GCP, Azure) - Exceptional communication and presentation skills — equally fluent in a whiteboard architecture session with engineers and a strategic business review with the C-suite - AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Preferred - Hands-on experience with Cloudflare's Developer and AI platform: Workers, Workers AI, AI Gateway, Vectorize - Applied AI knowledge: prompt engineering, LLM orchestration, Retrieval-Augmented Generation (RAG) architectures - Proficiency in Python, JavaScript, or Go — able to write integration scripts, API connectors, and edge computing functions - Familiarity with CDN, reverse proxy (WAF), forward proxy (SWG), and serverless application patterns - Hands-on experience building cloud-based applications - Experience building relationships and driving technical wins across multi-stakeholder, enterprise accounts Bonus Points - Cloudflare platform certifications or meaningful hands-on deployment experience - Exposure to DevOps, security operations, or emerging GenAI trends - Relevant industry certifications (cloud, security, networking) Compensation Compensation may be adjusted depending on work location. - For San Francisco based hires: Estimated annual salary of $231,000-$275,000 OTE, Base + Commissions - Los Angeles based hires: Estimated annual salary of $221,000 - $267,000 OTE, Base + Commissions. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior Customer Engineer - San Francisco
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location - San Francisco, US About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion. Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms). - Customer Adoption & Value Realization: Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. - AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory. Minimum Qualifications - Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). - Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Bonus Points - Cloudflare AI Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize. - Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures. - Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Compensation This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. For Bay Area based hires: Estimated annual salary of $212,000.00 - $292,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Presales Customer Engineer, Enterprise (Sydney)
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Sydney , Australia About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion. Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, Zero Trust and Developer Platforms). - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. - Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory. Minimum Qualifications - Experience: 7+ years experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer. - Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture: - Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP - Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Local and Global Traffic Management - HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development - Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication - Cloud computing technologies such as AWS, GCP, Azure and others - Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH - Understanding of, or experience with, regulatory requirements such as IRAP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC, Essential Eight. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Strongly Preferred Qualifications (The "Good-to-Haves") - Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway. - Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures. - Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Presales Customer Engineer, Enterprise (based in M...
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Melbourne , Australia About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion. Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, Zero Trust and Developer Platforms). - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. - Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory. Minimum Qualifications - Experience: 7+ years experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer. - Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture: - Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP - Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Local and Global Traffic Management - HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development - Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication - Cloud computing technologies such as AWS, GCP, Azure and others - Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH - Understanding of, or experience with, regulatory requirements such as IRAP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC, Essential Eight. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Strongly Preferred Qualifications (The "Good-to-Haves") - Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway. - Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures. - Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior Data Scientist, Creator Platform
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency, and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling, and machine learning. Aligned and partnering with product verticals, we use this extensive toolbelt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products, and measure impact on our community of players and creators. WHY CREATOR PLATFORM? At Roblox, the Creator Platform team is responsible for the systems that determine how creators build, publish, earn, and thrive on the platform. As a Senior Data Scientist, you will be the primary strategic data partner across some of the most business-critical and safety-sensitive areas in the creator ecosystem — including creator reputation, publish gating, anti-abuse, rewards, data foundations, and AI enablement. This is a high-ownership, high-autonomy role. You will work across trust & safety, measurement, data infrastructure, and AI-enabled analytics — owning end-to-end problem framing, model development, and executive-facing recommendations in areas that directly shape platform integrity and creator success. You Will: - Own Creator Reputation & Publish Gating: Serve as the primary DS owner for the Creator Reputation Model and Good Standing score — ML systems that estimate creator trustworthiness and gate publishing access for new or alt accounts before they accumulate creator history. Maintain and improve the auto-approval model for DevEx requests. - Build & Maintain Anti-Abuse Models: Lead anti-abuse modeling for creator rewards and creator analytics, ensuring the integrity of creator incentive systems and identifying bad actors at scale. - Drive Creator Data Foundations: Serve as DRI for core creator data infrastructure — documenting all key creator tables, designing trustworthy data contracts, and building the semantic layers and analytical frameworks that enable reliable self-serve analysis across the team. - Enable Agentic & AI-Powered Analytics: Lead DS AI enablement for the creator org — building skills, evaluation frameworks, and scalable AI-enabled workflows that reduce analyst toil and elevate the team's analytical capacity. - Own Creator Analytics Reporting: Define top-line success metrics and own measurement for creator analytics, providing leadership with a clear, consistent view of creator health and platform performance. - Support Creator Store & Select: Provide coverage for Creator Store safety scores, store metrics, and asset usage analysis. Serve as a dedicated DS partner for Select, helping shape how we open access to early-stage creators as creator reputation becomes a core input to eligibility. - Create Zero-to-One Frameworks: Define analytical standards and measurement approaches for new, ambiguous product areas — translating complex technical systems into interpretable, movable metrics for product and engineering leadership. You Have: - Seniority & Breadth: High Senior or Principal-level DS experience, with a track record of owning complex, cross-functional data problems end-to-end — from problem framing and data infrastructure through modeling, experimentation, and executive communication. - ML & Trust/Safety Chops: Proven ability to build, evaluate, and maintain ML models, especially for trust & safety, anti-abuse, or reputation systems. Experience with ecosystem or marketplace settings is a strong plus. - Experimentation & Causal Inference: Strong statistical rigor, experimentation design, and causal inference skills — ideally applied in complex, mediated settings where simple A/B tests don't tell the full story. - Data Foundation Expertise: Ability to contribute to the data foundation layer for AI — including table documentation, semantic layer design, data contracts, and trustworthy infrastructure for AI-enabled analysis. - AI for Analytics: Deep understanding of agentic and self-serve analytics use cases, including how to turn DS workflows into scalable, AI-enabled products. Familiarity with evaluation frameworks for AI outputs. - Technical Depth: Expert-level SQL and Python, with enough engineering fluency to work effectively across data pipelines, model outputs, and production-facing systems. - Communication & Influence: Excellent written and verbal communication skills; able to translate technical findings into clear product and business recommendations for senior stakeholders. - Comfort with Ambiguity: Experience operating independently in zero-to-one environments — defining the problem, building the data, and owning the answer without a playbook. - Technical Leadership: Ideally, someone who can raise the bar for adjacent DS workstreams through mentorship, code review, and cross-functional partnership. - Academic Background: BS, MSc, or PhD in Computer Science, Statistics, Applied Math, or a related quantitative field. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $263,670 - $322,820 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Senior, Business Risk & AI Automation
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Position Overview We're seeking a highly motivated and analytical Senior, Business Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including core financial processes and platform regulatory risks and more. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you! What You’ll Do - Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead. - Spearhead the testing of core business process controls (e.g. financial reporting, revenue recognition, payroll and equity compensation, etc.) using agentic AI systems to identify and mitigate potential threats. - Collaborate cross-functionally with Finance and Accounting, Sales, People & Culture, Legal, and other key stakeholders to strengthen controls and drive business process improvements. - Serve as a subject matter expert and champion for the use of AI and automation in risk management. - Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team. Who You Might Be - An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation. - A subject matter expert with experience supporting internal controls and SOXtesting in the technology industry, preferably platform companies. - A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it. - A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment. Knowledge, Skills, and Abilities - Professional certifications such as CPA, CIA, CISA, and/or CISSP preferred - Controls testing experience, including business process controls, entity-level controls, application controls, and key reports. - Ability to assess complex processes to identify risks and opportunities for automation - Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc) - Critical thinker that can focus on solutions and comfortable with ambiguity Benefits - Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support - Family Planning Support - Gender-Affirming Care - Mental Health & Coaching Benefits - Comprehensive Medical Benefits & Health Care Spending Account - Registered Retirement Savings Plan with matching contributions - Income Replacement Programs - Flexible Vacation & Paid Volunteer Time Off - Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Senior Machine Learning Engineer (Fraud)
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. On the ML Fraud team, you’ll build and improve machine learning systems that make real-time transaction decisions, protecting consumers and merchants while balancing fraud loss, customer experience, and conversion. You’ll work closely with experienced ML engineers, platform partners, and cross-functional stakeholders to take models from idea to prototype to production, and to keep them healthy with strong measurement and monitoring as fraud patterns evolve. What you’ll do - You will lead development of new fraud prediction models using a mix of approaches for tabular, graph, and behavioral data - You will build and scale feature pipelines and training datasets from proprietary and third-party signals, partnering with data and platform teams when needed. - You will prototype new modeling ideas and features, run offline experiments, and drive the best-performing approaches into production with appropriate risk controls. - You productionize models: integrate into batch and/or real-time decision systems, and improve reliability, latency, and operational robustness. - You will instrument and monitor model and data health, and help define retraining/backtesting workflows as fraud patterns evolve. - Identify and implement foundational improvements to how the team builds models. - You will collaborate across Engineering, Fraud Analytics, Product, and ML Platform to define requirements, evaluate tradeoffs, and communicate results clearly to both technical and non-technical audiences. What we look for - You have 6+ years experience researching, training, tuning and launching ML models at scale. Relevant PhD can count for up to 2 years of experience. - Track record of delivering high impact machine learning models in a low latency live setting - Strong Python skills and experience writing production-quality code. - Experience building and evaluating models for tabular classification problems (preferably gradient-boosted decision trees like LightGBM/XGBoost/CatBoost, or similar). - Experience with a deep learning framework (PyTorch preferred). - Experience working with distributed data processing or parallel compute frameworks (Spark preferred; Ray/Dask or similar). - Experience with ML lifecycle tooling for training orchestration, experimentation, and model monitoring (e.g., Kubeflow, Airflow, MLflow, or equivalent internal platforms). - Proficient in using AI-powered developer tools (e.g., Claude Code, Cursor, or similar) to accelerate iteration, debugging, and code quality as part of day-to-day development workflows. - You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. - You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. - Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. - You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $153,000 - $213,000 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: - Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents - Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses - Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge - ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Business Development Lead, Enterprise
Perplexity is seeking a Business Development Lead to build and scale our enterprise BDR team. In this role, you will hire, coach, and lead a team of BDRs generating qualified pipeline for our Enterprise Account Executives. This role is ideal for a hands-on sales leader who has built pipeline generation functions before and wants to shape the outbound motion of one of the fastest-growing enterprise businesses in AI. RESPONSIBILITIES - Hire, onboard, and coach a team of BDRs, establishing the ramp plan, operating cadence, and performance bar - Own the BDR contribution to sourced pipeline and qualified opportunities - Design and iterate the outbound playbook, including account targeting, vertical messaging, and multi-channel prospecting - Partner with Enterprise AEs on account planning, lead routing, and handoff quality - Build vertical fluency on the team so reps can hold credible conversations with buyers in industries such as Financial Services, Legal, Life Sciences, and Consulting - Coach reps to position Perplexity's full product suite, matching the right entry point to each account - Run the operating rhythm: weekly 1:1s, call and message reviews, pipeline inspection, and a clear performance scoreboard - Collaborate with Sales, Marketing, RevOps, and Strategic Finance on lead quality, source attribution, and compensation design - Develop BDRs into future Account Executives and build a strong internal talent pipeline QUALIFICATIONS - 4+ years in SaaS sales or business development, including 1 to 2+ years directly managing a BDR or SDR team - Proven track record of building or scaling a pipeline generation team in a high-growth environment - Prior closing experience strongly preferred - Skilled at coaching reps on outbound prospecting, qualification, and executive engagement - Data-driven operating style with the ability to define, track, and improve conversion metrics - Experience with modern prospecting tools and AI-native sales workflows - Exceptional written and verbal communication; comfortable engaging with senior stakeholders internally and externally - Experience with CRM systems (e.g. Salesforce) - Bachelor's degree or equivalent experience The cash compensation for this role is $180-240k OTE based on experience level.
Site Operations Technician
About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models. The Site Operations team serves as OpenAI's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards. We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness. As Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale. About the Role We are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses. This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers. You will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly. The ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same. Key Responsibilities - Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues. - Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure. - Support coordination of vendors, contractors, and partner organizations performing work on-site. - Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging. - Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners. - Support physical audits of racks, equipment, inventory, and infrastructure assets. - Assist with site access coordination and ensure work activities comply with established operational procedures. - Maintain accurate operational documentation, logs, and site records. - Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades. - Escalate operational risks that may impact availability, safety, or project schedules. - Partner with cross-functional teams to continuously improve operational processes and site execution. Qualifications - Have an Associate's degree, technical certification, military experience, or equivalent practical experience. - Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure. - Have experience working in technical or operational environments requiring strong attention to detail. - Are able to document issues clearly and communicate effectively across technical and non-technical teams. - Are comfortable working in active data center or industrial environments. - Are able to lift equipment, move hardware, climb ladders, and perform physical work as required. - Are willing to work flexible schedules, including occasional evenings or weekends during major deployments. Preferred Skills - Experience supporting hyperscale data centers or cloud infrastructure. - Familiarity with server hardware, networking equipment, racks, and structured cabling. - Experience using inventory management or asset tracking systems. - Knowledge of basic safety procedures for mission-critical facilities. - Experience coordinating contractors or external vendors. - Familiarity with ticketing systems and operational workflows. - OSHA, First Aid, or similar operational certifications are a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Manager, Forward Deployed Engineer - Tokyo
About the Team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 40%, although mainly local. To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role, you will: - Lead and grow a team of FDE delivering production systems with frontier models - Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality - Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community - Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices - Use judgement to distinguish what requires action and what does not - Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback - Define how we staff and support field teams that can scale without added complexity You might thrive in this role if you: - Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers - Have led high-pressure technical projects from prototype to production - Write and review production-grade code across frontend and backend - Simplify complex work and make fast, sound decisions under pressure - Elevate team performance through clarity, not process - Operate with urgency in ambiguous or evolving environments - Translate field experience into sharp, actionable feedback for Product and Research - Build deep trust with your team by modeling calm, focus, and judgment when it matters most About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Member of Technical Staff (Secure Intelligence Ins...
Perplexity is seeking energetic researchers and engineers to join our Secure Intelligence Institute (SII), Perplexity's flagship research center for advancing security, privacy, and trust in frontier intelligence. SII’s goals are to advance frontier AI security research, translate those advances into concrete improvements in Perplexity's systems, and share knowledge and resources that strengthen the broader AI ecosystem. As a member of SII, you'll conduct original and impactful research on improving the security and privacy of frontier intelligence systems. Your goal will be to conduct research that is not only rigorous in theory, but practical enough to improve the systems people rely on every day. This work will be informed by the realities of operating general-purpose AI systems used by millions of people and thousands of enterprises, and you'll be expected to translate both your own research and advances from the broader community to practical improvements that protect and defend Perplexity's users. Responsibilities - Develop threat models for emerging attack surfaces in AI-native products, including browser, search, and autonomous agents. - Identify and analyze security and privacy threats across AI systems, infrastructure, and user-facing products. - Develop novel defenses, mitigations, and detection mechanisms for security and privacy in AI-native products. - Build security evaluation frameworks, benchmarks, and datasets to measure the effectiveness of different defense mechanisms. - Partner with Perplexity’s Security Engineering team to translate state of the art research into shipped security features and hardened system architectures. - Collaborate with top-tier academic and industry researchers in SII's external research network. - Publish findings at premier venues and contribute to the broader security research community. Qualifications - Hold a PhD (or equivalent research experience) in Computer Science, Computer Engineering, or a related field, with a primary focus on security and/or privacy. - Experience publishing at top security conferences (IEEE S&P, USENIX Security, ACM CCS, NDSS) demonstrating original, impactful research contributions. - Deep expertise in one or more of: security of agentic systems, systems security, web and applications security, program analysis, and software security. - Proficiency in Python (bonus points for TypeScript, Go, and/or Rust). - Ability to operate with high independence, willing to dive in and take ownership, and comfortable in a fast-paced environment where research directly informs product. - Clear and concise communcation, translating complex attack narratives into actionable insights for engineering and leadership.
Research Program Manager, Human Data Campaigns
About the Team OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-5, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams. About the Role As a Research Program Manager (RPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team. This role is based in our San Francisco HQ. In this role, you will: - Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks. - Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions. - Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim. - Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights. - Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management. - Scale Your Impact : Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities. You might thrive in this role if you: - Are proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights. - Are proficient in Python for interacting with various tools via APIs, including sending requests, processing responses, and integrating functionalities into workflows. - Are proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making. - Are excited to understand the technicalities of cutting edge AI research and work alongside researchers from instantiation to launch. - Enjoy being part of an ambitious and technically-minded team. - Have experience working at large scale across a portfolio of projects. - Want to get your hands dirty; grit and creative problem solving will be required daily. - Have an action-oriented and deeply curious mind. - Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you. - Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization. - Thrive in dynamic environments and can navigate ambiguity with ease. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Communications Manager, Monetization
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business. This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission. You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance In this role, you will: - Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling. - Build a clear, differentiated story about how OpenAI approaches ads, including the value it creates for users, businesses and the broader ecosystem. - Partner closely with Product, GTM and Marketing to deliver coordinated campaigns across earned, owned, and social channels in support of business outcomes. - Own media engagement and build trusted relationships with leading business, technology and advertising press. - Advise senior leadership on positioning, messaging, launch strategy, and how to proactively shape industry conversations. - Translate complex product, technical and commercial decisions into clear, accessible communications for a range of audiences. - Establish messaging, operating rhythms and communications systems that keep teams aligned as the business grows. You might thrive in this role if you have: - 12+ years of communications experience, with deep experience in ads and monetization at a high-growth technology company. - Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media. - Demonstrate exceptional editorial judgment and taste. - Skilled at advising senior executives and navigating high-visibility environments with calm and clarity. - Can move fluidly between setting a strategic vision and executing the details. - Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing. - Highly collaborative leader who can align diverse stakeholders behind a unified story. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
AI Support Engineer, Biosciences - San Francisco
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences customers. This is both a builder role and a frontline support role. You will work directly with customers, own complex cases, diagnose technical and operational issues, and coordinate cross-functional teams through resolution. You will also create the intake paths, playbooks, knowledge, tooling, and operating mechanisms needed to support life sciences workflows across ChatGPT, Codex, and the OpenAI API. You’ll partner closely with Account Directors, Product, Engineering and Forward Deployed Engineering, Security, Legal, and bioscience subject-matter experts. You will help customers receive coordinated, accurate answers while maintaining clear boundaries between technical support, scientific consultation, product feedback, and roadmap commitments. This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: - Work directly with Rosalind and life sciences customers, taking ownership of complex technical and operational support cases from intake through resolution. - Serve as a critical escalation point and final line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Support customer workflows across ChatGPT, Codex, and the OpenAI API, including questions about tool access, environment constraints, reproducibility, product behavior, and responsible model usage. - Build bioscience-aware intake flows, diagnostic procedures, routing logic, escalation paths, playbooks, response templates, and internal and customer-facing knowledge content. - Determine whether an issue requires technical support, workflow enablement, scientific consultation, solutions architecture, product feedback, or another specialized response, and route it to the appropriate owner without losing context or accountability. - Coordinate complex escalations across Product, Engineering, Forward Deployed Engineering, Security, Legal, Account Directors, and bioscience subject-matter experts, providing clear handoffs and driving cases through closure. - Maintain appropriate boundaries around scientific guidance: support standard Rosalind usage and technical workflows while engaging qualified bioscience experts for novel scientific consultation, research optimization, or domain-specific validity judgments. - Identify recurring issues across scientific workflows, specialized tooling, access and provisioning, governance, and product usage, then turn those patterns into durable fixes, better documentation, and product improvements. - Build a repeatable customer-feedback loop that captures and synthesizes bugs, product gaps, and unmet needs for the Rosalind, Product, and Engineering teams. - Use AI, automation, and lightweight technical solutions to improve triage, routing, case summarization, knowledge management, and support quality. - Help define the long-term operating model, service levels, coverage requirements, and specialization strategy for biosciences support. - Foster a supportive, rigorous, and customer-focused culture within User Operations. You might thrive in this role if you: - Have 8+ years of experience in technical support, support engineering, escalations, technical account management, solutions operations, product operations, incident management, or a related customer-facing technical role. - Bring meaningful familiarity with life sciences disciplines or workflows, such as computational biology, bioinformatics, genomics, transcriptomics, drug discovery, or related fields. - Can rapidly understand and triage questions involving scientific tools and workflows while recognizing when specialized scientific expertise is required. - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Demonstrate polished enterprise communication: calm with high-stakes customers during live incident calls and proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. Preferred qualifications - Experience supporting software, data, or AI products used in regulated or security-sensitive scientific environments. - Experience working with computational research environments, scientific software, cloud platforms, APIs, or data-intensive workflows. - A degree or equivalent practical experience in a life sciences, computational, engineering, or other relevant technical field. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
IT Support Engineer
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. Responsibilities End-User Support - Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person - Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) - Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement - Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) - Handle escalations requiring cross-team coordination - Participate in an on-call rotation for urgent issues outside business hours - Provide hands-on support for user technology, AV systems, conference rooms, and printers Communication & Documentation - Communicate clearly with users of all technical levels - Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles - Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves Operational Improvement - Help streamline onboarding and other high-volume operations as the company scales - Contribute to automation efforts - Maintain and improve device management, identity, and access systems - Assist with scripting (Bash, Python) to automate repetitive tasks You may be a good fit if you - Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment - Are an excellent communicator who genuinely enjoys helping people solve problems - Have strong troubleshooting skills and are methodical, curious, and persistent - Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android - Have significant experience with Google Workspace administration - Have experience with Slack administration — workspace management, permissions, and troubleshooting - Have substantial experience supporting and administering additional SaaS tools - Understand identity and access fundamentals — SSO, MFA, directory services - Are familiar with MDM fundamentals and endpoint management concepts - Have experience with basic scripting (Bash or Python) for automation - Take ownership of problems and follow through until they're resolved - Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?" - Are organized enough to manage competing priorities without things falling through the cracks - Propose solutions when you see a process that doesn't scale - Are looking to develop deeper technical skills and take on more complex systems administration challenges over time Strong candidates may also - Be familiar with zero-trust security concepts and endpoint security tooling - Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals - Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns) - Have experience using AI tools to improve personal or team productivity Location This role is based in our San Francisco office. We expect you to be in-office 4 days per week during your first few months, with the opportunity to work remotely up to 2 days per week after that. What Makes This Role Unique You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic. Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 - $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Federal Account Director, Intelligence Community
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Government Sales team has a unique mission to help the U.S. Intelligence Community understand the transformative impact that highly capable AI models can bring to its most critical missions. This role combines technical understanding, strategic vision, relationship management, and value-driven sales strategy tailored specifically to Intelligence Community customers. You’ll drive key opportunities throughout the full sales cycle, from pipeline generation through deployment and expansion. You’ll collaborate closely with researchers, engineers, solution strategists, and cross-functional partners to help Intelligence Community customers advance their missions through AI. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In addition, this role requires frequent on-site engagement at customer and partner facilities across the Washington, D.C./Northern Virginia corridor, including classified environments. In this role, you will: - Manage a focused set of key U.S. Intelligence Community accounts, developing and executing comprehensive account strategies. - Lead Intelligence Community customers through their AI adoption journey, from initial consideration through successful deployment and expansion. - Build trusted relationships with senior leaders, mission owners, technical stakeholders, acquisition professionals, and other decision-makers across the Intelligence Community. - Partner with Solutions and Research Engineering teams to design and execute complex customer programs and deployments. - Develop and execute capture and co-sell strategies with federal systems integrators and specialized mission partners to position OpenAI in multi-year programs of record. - Align opportunity planning and deal strategy to MIP and NIP funding cycles, classified contract vehicles, appropriations timing, and extended approval chains. - Work with cleared technical teams to demonstrate value across cloud, hybrid, on-premises, and air-gapped environments and translate technical fit into mission outcomes. - Own and manage an Intelligence Community consumption revenue target. - Develop pipeline, lead complex deal strategies, and drive opportunities through the full sales cycle. - Oversee revenue forecasting, pipeline management, and account reporting. - Analyze account performance and provide actionable insights to internal and external stakeholders. - Closely monitor Intelligence Community priorities, policies, acquisition trends, competitors, and partners to inform product roadmaps and company strategy. - Navigate complex security, compliance, procurement, and contracting requirements associated with Intelligence Community customers. - Collaborate cross-functionally with Solutions, Product, Engineering, Government Affairs, Marketing, Communications, Business Operations, People Operations, Finance, and Legal. - Support the recruitment and onboarding of team members focused on the Intelligence Community. - Help build and strengthen OpenAI’s culture and operating model within the Intelligence Community practice. We're seeking someone with experience including: - 10+ years selling commercial technology, including platform-as-a-service, software-as-a-service, cloud, data, cybersecurity, or other enterprise technology, to the U.S. Intelligence Community. - A documented track record of closing high-value, multi-stakeholder enterprise technology deals across major Intelligence Community organizations and their supporting ecosystems. - An active Top Secret clearance with Full Scope Polygraph. - Developing and executing complex account and deal strategies within the Intelligence Community. - Navigating Intelligence Community procurement, acquisition, contracting, security, and deployment processes. - Deep familiarity with MIP and NIP funding cycles, classified contract vehicles, multi-year programs of record, and extended acquisition timelines. - An established senior-level network of GS-15/SES/SIS and C-suite relationships across major Intelligence Community organizations and their supporting ecosystems. - Experience partnering with federal systems integrators and specialized mission partners on capture strategies, co-selling, and program expansion. - Proven experience selling cloud, cybersecurity, hybrid-cloud, or AI infrastructure into sensitive or classified environments, including on-premises and air-gapped deployment patterns. - Consistently delivering growth in fast-paced, high-performance environments. - Working directly with senior Intelligence Community executives, mission leaders, technical stakeholders, and decision-makers. - Deep relationships and native familiarity with Intelligence Community missions, organizational structures, workflows, and buying processes. - Translating technical capabilities into clear mission outcomes and strategic value. - Communicating technical and strategic concepts clearly to both Intelligence Community customers and internal stakeholders. - Leading high-visibility customer briefings, executive engagements, demonstrations, and industry events. - Gathering, distilling, and applying detailed market intelligence, including agency priorities, policy developments, budget trends, acquisition strategies, and competitor activity. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand defense customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with senior executives and stakeholders across defense and national security agencies. - Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in ways that advance national security missions and benefit humanity. You’re enthusiastic about educating defense customers on AI capabilities and strategic implications. - Are a builder . You enjoy impacting how our company grows its defense and intelligence business. You excel in establishing robust systems and processes tailored to defense customer requirements, executing them with precision and agility. - Are excited by new challenges. You thrive when solving complex, mission-critical defense and national security problems. Bespoke challenges requiring multidimensional knowledge excite you, and you’re eager to experiment with innovative solutions within national security environments. - Are a strategist. You deeply understand defense go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external defense and intelligence stakeholders to achieve long-term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Head of Revenue Accounting - Deal Desk & Technical...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems. As we scale, our revenue is growing extremely quickly, our commercial agreements are getting more complex, and the related systems and controls need to keep pace. We are looking for a Head of Revenue Accounting, Deal Desk & Technical Accounting to own the accounting judgments behind that growth — the technical positions we take, the deals we approve, the disclosures we produce, the revenue systems that process it all, and the controls that make it dependable. You will act as the company's authority on complex revenue accounting questions. That includes developing our revenue recognition policies, leading enhancements to our revenue system, as well as designing, implementing, and operating our internal controls. You will set the bar for how much of this work Claude can do, so your team spends its time on key judgments rather than mechanics. Much of this role's impact comes through influence rather than authority. You'll shape deals before they're signed by getting to Sales and Legal early with a point of view on structures, and you'll shape our systems roadmap by advocating to engineering and systems partners for automation. This is a role for someone who can enable deal and business velocity while maintaining appropriate controllership. Key responsibilities - Own technical accounting. Serve as the company's authority on complex revenue recognition matters — researching, concluding, and documenting positions in clear, well-reasoned memos, and explaining those conclusions to internal stakeholders and external auditors. - Own the deal desk from accounting. Own our contract approval policy and its execution: define the accounting guardrails for non-standard terms, serve as the accounting approver in deal review, and partner with Sales and Legal to structure agreements that work commercially while maintaining appropriate controllership. - Influence deal structures before they're signed. Build the credibility and relationships to shape how deals and programs are constructed rather than reacting to them — getting to Sales, Legal, and Finance early with a clear point of view, and making the accounting case in commercial terms that decision-makers can act on. - Lead financial reporting and disclosure. Lead preparation of revenue related footnotes and technical disclosure positions, and build toward public-company reporting readiness. - Lead the revenue system enhancements. Own the ongoing roadmap of our revenue system — requirements, design, testing, cutover, and post-launch optimization — partnering with Finance Systems. - Influence the systems and automation roadmap. Advocate with engineering and system partners for the automation your team needs, translating accounting requirements into system priorities and building the working relationships that get them sequenced and shipped. - Design and implement internal controls. Build controls over financial reporting for revenue and technical accounting processes, including documentation, testing, remediation, and audit support. - Build scalable processes. Design well-documented processes that hold up as transaction volume and deal complexity multiply, replacing manual effort with automation. - Apply Claude to the team's work. Utilize Claude to streamline processes, including accelerating research, drafting memos, reviewing contracts, and preparing reconciliations and disclosures. - Enable growth while maintaining controllership. Partner across Sales, Finance, Legal, and systems teams to support new products, pricing models, and go-to-market motions, and advise leadership on accounting implications before decisions are made. - Lead and grow the team. Set priorities, mentor the team, and raise the technical bar as the team scales. Minimum qualifications - A track record of leading and developing a high-performing accounting team. - Deep expertise in revenue recognition under ASC 606 for software, subscription, or consumption-based business models. - Personal ownership of complex technical accounting research — writing position memos, defending those conclusions with external auditors, and preparing the resulting disclosures under US GAAP. - Experience designing, implementing, and operating internal controls over financial reporting, including documentation and testing. - Demonstrated ability to influence non-accounting stakeholders — shaping commercial deal and program structures with Sales and Legal, and shaping automation priorities with systems teams. - Experience owning a revenue or billing platform (Zuora or comparable), either as implementation lead or as the accounting owner of its roadmap. - CPA or an equivalent professional accounting qualification. Preferred qualifications - Public company experience, or experience preparing a high-growth company for public reporting and SOX 404 compliance. - Background at a national or Big Four firm. - Experience with consumption-based, usage-based, or hybrid revenue models, particularly in AI, cloud, or infrastructure. - Experience using large language models or AI tooling to automate accounting, contract review, or controls work. - Experience standing up or overhauling a deal desk approval process. - Hands-on Zuora implementation or operation experience. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 - $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Business Systems Analyst
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Business Systems Analyst on Anthropic's BizTech team, you'll play a crucial role in bridging the gap between business needs and technical solutions. You'll translate complex business requirements into technical specifications and architectural decisions, ensuring engineering teams build solutions that scale with our rapid growth. You'll work closely with stakeholders across the organization to understand their requirements, configure systems, and ensure our business technology ecosystem operates efficiently and effectively. This role combines analytical thinking with technical expertise to design, implement, and maintain systems that drive operational excellence. You'll be responsible for analyzing business processes, gathering requirements, and translating them into technical solutions. As we continue to scale rapidly, you'll help ensure our systems and processes evolve to meet the growing demands of our organization while maintaining the high standards of efficiency and reliability that Anthropic requires. Responsibilities - Drive end-to-end delivery of technical projects from conception through launch - Configure and customize business systems to meet specific organizational needs, including user permissions, workflows, and integrations - Manage technical vendor evaluation for business applications, including contract negotiations, service level agreements, and ongoing vendor performance assessment - Create and maintain comprehensive system documentation, including process flows, user guides, configuration specifications, and technical documentation - Lead knowledge management initiatives to ensure institutional knowledge is captured, organized, and accessible to all team members - Own technical risk assessment and mitigation strategies - Analyze current business processes and identify opportunities for automation and optimization - Act as a liaison between technical teams and business users, translating complex technical concepts into user-friendly language - Conduct system testing, validation, and user acceptance testing for new implementations and updates - Provide ongoing support and training to end-users across the organization - Monitor system performance and usage metrics to identify areas for improvement - Collaborate with cross-functional teams to ensure business systems integrate seamlessly with other platforms - Stay current with emerging technologies and industry best practices in business systems management You may be a good fit if you: - Have 5+ years of experience as a Business Systems Analyst or similar role in a technology-focused environment - Possess strong analytical and problem-solving skills with the ability to break down complex business processes - Have experience with systems configuration and customization across various business applications - Are skilled at requirements gathering and translating business needs into technical specifications - Excel at documentation creation and maintenance, with exceptional attention to detail - Have experience managing vendor relationships and evaluating technology solutions - Are an effective communicator who can bridge the gap between technical and non-technical stakeholders - Thrive in a fast-paced environment with changing priorities and requirements - Have experience with API integrations and iPaaS solutions - Have a passion for process improvement and automation - Are proactive and self-directed with the ability to manage multiple projects simultaneously - Care about the societal impacts of your work and are excited about contributing to AI safety Strong candidates may also: - Have experience with enterprise level business systems - Have knowledge of database management and SQL - Have experience with project management methodologies (Agile, Scrum, etc.) - Have certifications in relevant business systems or project management - Have experience with business intelligence and reporting tools - Have worked in high-growth startup environments - Have knowledge of ITIL or other IT service management frameworks - Have experience implementing knowledge management systems or intranets Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $205,000 - $270,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Recruiting Solutions Engineer
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Recruiting Solutions Engineer dedicated to Recruiting at Anthropic, you will be the trusted technical partner helping recruiters build with Claude as we transform how Anthropic hires. The role spans three connected lanes — education, technical support, and building — in that order. Your first mission is helping recruiters help themselves: finding the AI skills and workflows our strongest recruiters have already invented, codifying them, and teaching them at scale. Where self-serve runs out, you provide hands-on technical support. And where the same need keeps surfacing, you build fast pilots that prove the workflow. Working closely with Recruiting leadership, People Products Engineering, and Data Solutions, you'll own the full enablement loop: you'll leverage your AI engineering expertise to turn recruiter-built skills into reusable assets, design evaluation approaches for AI-assisted hiring workflows, and create the technical resources that let a recruiting org operate at the frontier of AI. Key responsibilities - Serve as the dedicated technical advisor to the Recruiting organization — embedded with recruiters, sourcers, and coordinators to expand what's possible with Claude in real hiring workflows - Lead with education: identify and codify the skills and workarounds recruiters have created, turn them into teachable and reusable assets, and run the enablement motion (sessions, office hours, workshops) that scales them across the org - Work hands-on with recruiters: pairing on prompts, skills, and agent workflows; debugging where things break; turning support patterns into documentation so the same question isn't answered twice - Develop fast prototypes and pilots for high-value workflows that education alone can't solve — built scrappy, validated with real recruiter usage, and designed from day one with a graduation path into People Products' production stack - Collaborate closely with our internal AI governance group (the AI Council) to vet recruiter-built skills into shared tooling, and with People Products to hand off pilots that earn productionization - Identify patterns across teams and engagements, and contribute insights back to Recruiting leadership, Data Solutions, and People Products - Create technical content for recruiting audiences: documentation, tutorials, sample skills, and walkthroughs that assume curiosity rather than an engineering background - Foster community engagement through internal hackathons, demo sessions, and technical office hours Minimum qualifications - Experience as a Software Engineer, Forward Deployed Engineer, Solutions Engineer, or in a technical enablement role — or equivalent builder credibility from shipping real products - Production experience building LLM-powered applications and workflows, including prompting, context engineering, agent architectures, and evaluation - Strong programming skills (e.g., Python, TypeScript) and a pragmatic approach to internal tooling — you'd rather ship a working pilot this week than architect for a year - Genuine enthusiasm for teaching audiences without engineering backgrounds: you can translate AI concepts into language and habits that stick, and you measure success by what people can do without you - The judgment to know when a problem needs enablement, when it needs support, and when it needs software — and the discipline not to build when teaching will do - Strong communication skills that earn trust with both recruiters and engineers - Passion for making powerful technology safe and beneficial Preferred qualifications - Experience with recruiting or people technology (Greenhouse, Workday, scheduling and sourcing tools) - Experience working inside or alongside recruiting, people operations, or another operations-heavy function - A track record of internal-tools or platform work where the customer sat next to you - Experience running enablement programs, workshops, or developer relations-style motions The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 - $290,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Cash Manager, Treasury
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building Treasury with scale and automation in mind from the start. We're creating modern, well-controlled processes that can grow with the business - supported by strong systems, clear governance, and practical use of AI-enabled tools. We're designing AI-native workflows from day one, with human in the loop, SOX-grade controls built in rather than bolted on. This role reports to the Treasury Ops Lead and owns the company's global cash and liquidity function. You'll run the daily cash desk - positioning, forecasting, funding, and payments, while building the visibility and liquidity structures (pooling, concentration, repatriation) that let a multi-entity, multi-currency company see and deploy its cash as one balance sheet. This is a hands-on role for someone who enjoys both execution and process building. You should be comfortable running the daily position while designing the cash architecture the company will run on at 10x scale. Key responsibilities - Own daily cash positioning across all entities and currencies, track balances, consolidate activity, and set the daily funding plan - Direct cash management operations: wire/ACH execution, cash concentration, sweep structures, and cash pooling activities - Build and run the short- and medium-term cash forecast (13-week and beyond), including variance tracking, scenario modeling, and reporting to leadership - Identify and implement strategies to optimize working cash balances and minimize idle funds - right cash, right entity, right currency, right time - Monitor liquidity risk, counterparty exposure, and concentration limits; escalate before they become issues - Build a single global view of cash - consolidate balance and transaction reporting across all banks, entities, and currencies into one source of truth - Partner with the Accounting team to design and manage intercompany funding and settlement processes, including cross-border movement, netting, and documentation - Streamline cross-border transaction flows and optimize cash repatriation strategies in partnership with Accounting, Tax, and Legal - Support pooling / in-house-bank structures as the entity footprint grows - Manage bank relationships from the services side including fee analysis, service reviews, wallet allocation, and connectivity - to get the most out of our banking partners - Design the "Claudification" layer for cash: identify which workflows to be automated, build the automation, keep humans in the decisions that need judgment - Support TMS buy vs build evaluation/implementation with a cash-and-liquidity lens: bank connectivity (SWIFT, APIs, host-to-host), balance/transaction reporting, cash-position and forecast modules - Partner with Finance Systems to simplify and automate cash reporting and forecasting - Own cash and liquidity data quality - the source of truth that positioning, forecasting, and investment decisions depend on - Execute cash processes with strong focus on controls, documentation, segregation of duties, and audit readiness - Support development and maintenance of cash management, liquidity, and ST investment policies and procedures - Document cash-desk controls for SOX readiness - not as a separate project, but as how the work gets done - Partner with Accounting on close activities, cash reporting, and audit requests Minimum qualifications - You currently own the daily cash position. You log into the bank portals or TMS, you run the position, you set the funding plan, you execute the wires. This is a doing role, not a managing role - Liquidity-native depth. You came up through the cash desk - positioning, forecasting, pooling, intercompany funding, FX settlement. You think in cash flows and funding needs, not just balances - Multi-entity, multi-currency fluency. You've moved money across borders, worked through repatriation constraints, and built (or run) a global pooling or concentration structure - Player-coach DNA. You still do the work - run the position, chase the variance, troubleshoot the wire — while building the system so nobody has to do it manually next quarter - Hands-on TMS experience. You've worked in a Treasury Management System (Kyriba, GTreasury, Trovata, Quantum, or similar) on the cash/forecasting/connectivity side: configured it, broken it, fixed it - SOX in your DNA. You think in audit trails, approval chains, and segregation of duties — not because compliance makes you, but because well-controlled processes are the ones that scale - Comfort with ambiguity. There's no playbook here. You'll write it - AI-first mindset. Not a prompt engineer - a Treasury person who wants the model handling data so you can focus on decisions Preferred qualifications - 5–8 years in Treasury / cash management , ideally at a growth-stage or scaling company where you saw the cash structure get built, not just inherited - Built or run a cash pooling, notional pooling, or in-house-bank structure - Cash repatriation experience - worked with Tax on dividends, intercompany loans, or capital returns to move trapped cash - Short-term investment / money-market experience within an investment policy - Worked with bank APIs, SWIFT reporting, or Treasury aggregators (Trovata, Kyriba, or direct connectivity) - Exposure to SOX readiness or IPO prep, even as a contributor - CTP certification The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 - $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
[C] Data Engineer, Safeguards
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Data Engineer on the Safeguards team, you will build the data foundations that keep our AI systems safe. The Safeguards team works to monitor models, prevent misuse, and ensure user well-being — and doing that well requires robust, reliable data infrastructure. In this role, you will design and build the pipelines, warehousing solutions, and analytical tooling that power our safety and trust efforts at scale. You'll work closely with engineers, data scientists, and policy teams to ensure the Safeguards organization has the data it needs to detect abuse patterns, measure the effectiveness of safety interventions, and make informed decisions about model behavior and enforcement. This is a high-impact role where your work directly supports Anthropic's mission to develop AI that is safe and beneficial. Key responsibilities - Design, build, and maintain scalable data pipelines that support safety monitoring, abuse detection, and enforcement workflows - Develop and optimize data models and warehousing solutions to enable efficient analysis of large-scale usage and safety data - Build and maintain dashboards and reporting infrastructure that give Safeguards teams visibility into model behavior, misuse patterns, and enforcement outcomes - Collaborate with engineers to integrate data from multiple sources — including model outputs, user reports, and automated classifiers — into a unified analytical layer - Implement data quality frameworks, monitoring, and alerting to ensure the reliability of safety-critical data - Partner with research teams to surface data insights that inform model improvements and safety interventions - Develop self-service data tooling that enables stakeholders to explore safety data and generate reports independently - Contribute to data governance practices, including access controls, retention policies, and privacy-compliant data handling Minimum qualifications - Proficiency in SQL and Python, with hands-on experience building and maintaining ETL/ELT pipelines - Experience with cloud data platforms such as BigQuery, Redshift, Snowflake, or similar - Experience with modern data stack tools such as dbt, Airflow, Spark, or similar orchestration and transformation frameworks - Experience building dashboards and data visualizations using tools such as Looker, Tableau, or Metabase - Ability to communicate clearly and translate complex data concepts for both technical and non-technical audiences Preferred qualifications - 8+ years of experience in data engineering, analytics engineering, or a related role - Comfort contributing across the stack and picking up work outside your immediate scope when the situation calls for it - Background in trust and safety, integrity, fraud, or abuse detection data systems - Experience with large-scale event streaming systems such as Kafka, Pub/Sub, or Kinesis - Experience building data infrastructure that supports ML model monitoring or evaluation - Familiarity with data privacy and compliance frameworks such as GDPR, CCPA, or similar - Background in statistical analysis or experience working closely with data scientists - A genuine interest in the societal implications of AI and in making AI systems safer The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $1 - $2 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Head of Engagement Management
As Head of Engagement Management, you will own account management and growth strategy for one or several of Scale’s most strategic GenAI customers, working across GTM, ML, finance, and Delivery Operations teams to develop sustainably successful growth plans. You'll operate at the center of the relationship — serving as the senior, operationally grounded thought partner to some of the world's leading AI research teams and the internal owner of how Scale grows with them. You will manage a team of Engagement Managers aligned to the account, overseeing their work across project oversight, tracking, escalation, and customer relationship management. You’ll also be responsible for identifying and developing new demand generation opportunities in partnership with other teams at Scale. You'll build deep relationships with our most important customer contacts, including ML researchers, navigate challenging conversations with confidence rooted in operational knowledge, and earn new work by driving exceptional customer outcomes. Your team won't run data pipelines directly — instead you will own the customer relationship end to end, translate complex research needs into human data programs, partner closely with the operations, engineering, and ML teams who execute them, and think strategically about how to sustainably grow the account. The ideal candidate pairs a technical foundation with proven judgment in high-stakes, client-facing settings, and brings a track record of building and leading strong teams. What you’ll do: - Lead and develop a team of Engagement Managers covering Scale's most strategic GenAI lab accounts — hiring, coaching, setting goals, managing performance, and resource planning and allocation across accounts as priorities shift. - Own account growth strategy for your customer(s), with full accountability for retention, expansion, and commercial development against revenue and growth targets. - Build and maintain deep, trust-based relationships with frontier AI lab researchers and operations leads, serving as a thought partner across the project lifecycle from ideation to execution. - Identify and develop new demand generation opportunities in partnership with GTM, and coordinate and track GTM activities across teams at Scale. - Partner across GTM, ML, Finance, and Delivery Operations to build sustainable, well-resourced account coverage plans and resolve cross-functional tradeoffs. Hold internal teams accountable to customer quality and throughput expectations. - Set the standard for how your team translates sometimes ambiguous research needs into well-defined human-data programs. - Build the processes and best practices that evolve the Engagement Management function as Scale's GenAI business and customer set grow. What we’re looking for: - 6+ years in a technical product/program management, customer success, and/or consulting role, including significant customer ownership in B2B environments. - Demonstrated ownership of account growth — building new relationships and expanding existing accounts against commercial targets. - 2+ years managing a team, with a track record of hiring, developing, and retaining strong performers. - A technical foundation (academic or professional exposure to CS, Engineering, Economics, Statistics, or another STEM field) and a deep understanding of the ML training lifecycle. - Hands-on experience working with data or AI/ML models through engineering, research, a technical product role, or engagement management itself8. - An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results. Ideally you’d have: - A graduate degree (PhD, MS) or research experience in a STEM field. - Experience at a frontier lab or a company developing foundational models, or a technical leadership role at a high-growth AI company. - Experience scaling a customer-facing or delivery function (process, tooling, or team build-out). Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $224,800 - $281,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Machine Learning Infrastructure Engineer, Safeguar...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team builds the systems that detect and mitigate misuse of our AI models, from individual policy violations to sophisticated, coordinated attacks.
Technical Program Manager (Gen AI Data Engine), Pu...
Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade computer vision solutions and delivering them into operational use cases that matter. We’re hiring a technical program manager (TPM) to lead and coordinate delivery of GenAI data workflows and ML Ops for a critical national security customer. As a TPM on our public sector delivery team, you will own or support a customer account plan, triage customer technical issues, use data and analytics to align internal resources around Scale’s hardest problems, and drive the data workflows underpinning the reliability of solutions that add direct value to Scale’s Public Sector customers. You will: - Manage customer relationships from the executive to the end user - Work alongside national security & intelligence community customers to support genAI data workflows - Lead or support a cross-functional project team to deliver on and exceed the customer's AI/ML objectives - Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success - Learn technical concepts and tools to necessary depth, leveraging that expertise to create solutions from scratch or drastically improve existing solutions - Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the GenAI data domain Must haves: - An active TS/SCI clearance with full-scope polygraph (FSP) - 3+ years of work experience succeeding in stakeholder management or a customer-facing role - A basic understanding of the ML operations process including processes underpinning GenAI data labeling, training, and test & evaluation - Familiarity with the U.S. intelligence community and national security apparatus - A track record of structured, analytics-driven problem solving - Excellent verbal and written communication skills - High cross-functional influence and EQ - Willingness to be onsite with a customer in vicinity of Northern Virginia 3+ days per week and able to travel at least 25% of the time (as needed) We have a diverse team with a variety of skill sets, many have: - A technical background (education or professional experience with computer science, economics, statistics, engineering) - Professional experience, often in a customer-facing technical program management role in industry or government. - Prior experience managing technical customers - A proven track record in B2B client-facing roles and expanding client relationships - Prior experience owning the technical implementation of solutions to the government Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $199,200 - $249,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Business Development Representative
About Pinecone Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: As a Business Development Representative, you’ll be the primary catalyst for user activation and expansion. You will work at the critical intersection of our Product-Led Growth (PLG) motion and our high-growth revenue engine. Your core mission is to identify high-potential users within our self-serve funnel and proactively convert them into qualified sales opportunities. You are part researcher and part automation hacker. You will partner closely with our Revenue Operations team to combine creative outreach with GTM (Go-To-Market) engineering workflows (using tools like Clay, n8n, Zapier, etc.) to deliver personalized, data-backed touchpoints at scale. You'll collaborate closely with Sales, Customer Success, and Solutions Engineering to accelerate our PLG motion, turning a robust sign ups & usage funnel into a predictable revenue engine and setting a new standard for AI-native GTM. Responsibilities: - Drive Sales Opportunities: Proactively engage users exhibiting high-potential usage signals (e.g., specific API patterns, advanced feature experimentation, new workspace invites) to guide them toward opportunities for the sales team. - Identify & Convert: Execute highly personalized, data-driven outreach sequences to connect with AI practitioners, technical leads, and business decision-makers. Your goal is to understand their platform behaviors and signals in order to generate qualified sales leads. - Surface PQLs: Partner with RevOps and Growth to analyze product telemetry and surface Product-Qualified Leads (PQLs) with clear expansion potential (e.g., users building RAG, Agents, semantic search, or recommender systems). - Work on GTM Automation: Collaborate with RevOps to build and maintain scalable sales automation workflows using tools like Clay, n8n, Zapier, Retool, and our own product's query insights to dramatically reduce manual prospecting. - Innovate on Engagement: Go beyond standard outbound. Use AI-assisted personalization, shareable technical sandbox links, LinkedIn video DMs, and voice notes to provide tangible value in every interaction. - Create Feedback Loops: Work cross-functionally with Product and Marketing to provide direct feedback on inbound quality, user friction points, and emerging persona trends from the front lines. Requirements: - Has 1–2+ years of BDR/SDR experience in a fast-paced, technical startup—ideally in developer tools, data infrastructure, or the AI/ML space. - Deeply understands modern PLG + Sales hybrid models and is energized by the challenge of bridging product usage to revenue. - Is comfortable and credible when speaking to technical personas (e.g., Founders, ML Engineers, Data Scientists) and can translate complex product value into tangible business outcomes. - Possesses a "guide" or "teacher" mindset, genuinely motivated by helping users solve problems and achieve "aha" moments that lead to deeper product adoption. - Thrives in ambiguous and fast-changing environments; you have high agency, are proactive, and are guided by data. - Is passionate about AI, automation, and GTM innovation. You naturally use tools like ChatGPT, Clay, Gong, and Loom to be more effective. - Loves metrics (PQLs, conversion rates, consumption) but doesn’t wait to be told what to do, constantly iterating on playbooks and documenting what works. Bonus Points: - Direct experience with vector databases, LLM applications, embeddings, or developer ecosystems. - You've built your own prospecting automations or played with tools like Navattic, Salesroom, Regie.ai http://Regie.ai, or n8n. - You have worked in a pod-based or "full-cycle lite" GTM setup where BDRs are responsible for driving adoption and consumption metrics, not just booking meetings. - You can show examples of creative, high-value outreach you've designed. Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Software Engineer, Agent - Travel & Hospitality
ABOUT US At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM - The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business. - Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint. - We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice. - Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle. - Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy. - Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day. EVEN BETTER... - Language Fluency: Professional fluency in both Spanish and English. - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity ar
Founding Full Stack Engineer, AI Incubation
Know where you belong! Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. The Role We’re looking for a Founding Full Stack Engineer, AI Incubation to be the technical owner for this initiative. This is a hands-on, high-ownership role for a Staff/Principal-level engineering leader who can build quickly, make strong technical decisions, and help turn an early product thesis into a working product. You’ll work directly on the core experiences users rely on to discover, evaluate, and build meaningful connections. You’ll identify where today’s dating experiences create friction, ambiguity, or low-quality outcomes, and rethink how AI can help create a more useful, trusted, and personalized experience. You should be excited by zero-to-one product building: taking an ambiguous opportunity, defining the fastest path to learning, building the first version, putting it in front of users, and iterating based on real behavior. How you’ll make an impact Build end-to-end product experiences that span frontend applications, backend services, agent workflows, cloud infrastructure, integrations, and internal tooling. Design AI-powered systems that help the product understand user intent, reason about compatibility, personalize recommendations, and improve through feedback over time. Partner closely with product, design, and research to rapidly translate insights into prototypes, pilots, and production-ready features. Use frontier AI tools and modern engineering workflows to compress the path from idea to working product, while maintaining strong technical judgment around reliability, privacy, and scale. Instrument the product with analytics, event tracking, dashboards, and experimentation tools so the team can evaluate engagement, retention, quality, and product-market signal. Improve the reliability, observability, scalability, and performance of the systems and workflows you build. Define the early system architecture and technical roadmap, and serve as a strategic technical thought partner to Match Group leadership. We could be a match if you: 8+ years of software engineering experience, including experience operating at Staff, Principal, founding engineer, technical lead, or equivalent level. A track record of building and shipping consumer products in fast-moving environments, ideally across zero-to-one, early-stage, or startup contexts. Deep full-stack technical range, with the ability to move independently across product surfaces, backend systems, data architecture, infrastructure, and production operations. Experience with mobile development using React Native, Swift, Kotlin, Flutter, or similar technologies. Experience working with modern AI development workflows and practical experience building AI-powered products used by real users High technical judgment around reliability, privacy, security, observability, maintainability, and scale. Clear communication skills and the ability to serve as a trusted technical partner to product, design, research, engineering, and senior leadership. Strong ownership mindset, with the ability to operate without a large team, detailed specs, or fixed roadmap. High judgment around consumer trust, identity, privacy, and emotionally personal user experiences. Nice to have: Experience in dating, social discovery, consumer social, messaging, marketplaces, creator platforms, gaming, community products, or subscription-based consumer products. Experience building AI-native consumer products or AI-powered features used by real users. Experience with recommendation systems, ranking systems, personalization, matching, marketplace liquidity, network effects, or consumer discovery systems. Prior experience as a founder, founding engineer, early startup employee, or zero-to-one product builder.
Principal Machine Learning Engineer, Content Safet...
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Content Safety? As a Principal Machine Learning Engineer for Content Safety, you will define the future of proactive moderation, driving immense social impact through cutting-edge, innovative ML solutions, focused on critical and ambiguous safety challenges. You will set the 3-5 year technical strategy and architectural blueprint for how Roblox uses machine learning for content moderation. You will own the architectural and execution roadmap of massive-scale ML systems that mitigate violative UGC content before it impacts our community. You will feel a deep sense of responsibility in proactively protecting our community thoughtfully and fairly, while balancing user freedom with platform civility. Your efforts will ensure Roblox remains one of the safest places on the internet for our broad community of over 100 million daily active users. You will: - Define and Own the Technical Vision: Define and lead the multi-year technical vision, architectural strategy, and execution for machine learning solutions in Content Safety, ensuring these systems proactively and effectively detect and mitigate violative content at massive scale. - Strategic Stakeholder Partnership: Collaborate with executive-level Product, Data Science, Policy, and Operations leaders to define and prioritize the strategic machine learning roadmap, influencing product strategy and demonstrating the impact of ML on user trust and safety outcomes. - Lead Innovation: Oversee the adoption and safe deployment of innovative machine learning techniques (e.g., transfer-learning, self-supervised learning, quantization, LoRA, distillation). - Drive End-to-End Product Development: You will not just model; you will build. You will work cross-functionally to construct datasets from scratch where none exist, build auto-labeling pipelines, and ship solutions to solve novel technical problems. - Ship Code, Not Just Models: Expect to spend roughly 30-40% of your time on backend and integration work . You will be responsible for integrating your work into the production stack, leveraging modern AI coding tools (e.g., Cursor) to accelerate velocity and handle infrastructure complexity You have: - 8+ years of experience designing, developing, and operating large-scale, high-impact machine learning systems in a production environment. - A proven track record of successfully setting the long-term technical direction for an entire ML domain, demonstrating the ability to take ambiguous problems from concept to scaled production impact. - Deep expertise in advanced ML architectures and techniques, including Computer Vision (CV) and/or Vision-Language Models (VLMs) - Expertise in architecting scalable, real-time ML inference services and robust data pipelines - Demonstrated success in leading and resolving high-stakes, cross-functional conflicts and technical disagreements, with an ability to build consensus among diverse stakeholders. - Exceptional product sense and strategic planning ability: able to translate platform safety requirements into an achievable, iterative technical roadmap. You are: - A Visionary Architect: Capable of synthesizing complex business and safety goals into a clear, compelling, and actionable technical strategy. - A Pragmatic Builder: You are scrappy and impact-oriented. You view undefined data and messy systems as opportunities to build structure rather than blockers to progress. - Comfortable with Ambiguity: You thrive in undefined or open-ended problem spaces, providing structure, clarity, and decisive direction to your teams. - An Inspiring Leader: Passionate about developing the next generation of technical leaders, managers, and engineers. - An Executive Communicator: Highly effective at communicating complex technical concepts to both engineering teams and non-technical executive leadership. - Committed to Ethical AI: Dedicated to building ML systems that are fair, transparent, and operate with the utmost responsibility toward user safety and platform civility. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $295,250 - $345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Senior Data Scientist
WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. ANALYTICS What We Do Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic. What You'll Do This position will primarily be responsible for developing strategic insights to inform Finance and Product leadership on the Epic ecosystem. The Senior Data Scientist will work in a cross-functional team environment under the direction of the Ecosystem Director of Analytics. In addition to other responsibilities, this position will maintain the core business reporting and forecasting that the org relies on, and develop high-leverage data models to improve the efficiency of the entire Insights department. In this role, you will - Maintain and evolve core business reporting to analyze fluctuations across our core businesses — decomposing the underlying factors and isolating the causal influence of external events and internal activations - Build, maintain, analyze, and leverage time series forecasting methods to anticipate ecosystem trends and inform Finance and Product planning - Develop and maintain core data models leveraged by the entire department, improving consistency, efficiency, and analytical leverage across teams - Perform executive deep dives on high-priority subjects relevant to the Fortnite ecosystem, translating complex analysis into clear narratives for leadership - Build a deep understanding of our products and become an expert on all analytics data collected - Take accountability for the quality of data reported by our products, and work with engineering and QA to consistently monitor and improve our data - Support users of our self-service data pipeline, helping them understand the data they are using and teaching them appropriate methods to access and summarize it - Collaborate with the ecosystem analytics team to enhance data-driven decision-making across the organization What we're looking for Required Qualifications: - Minimum 5-7 years of professional experience as a Data Scientist or in a related field - Expertise with SQL and Python - Familiarity with time series modeling - Demonstrated skills in predictive analytics, especially within complex and high-dimensional environments - Strong written and verbal communication skills with experience delivering presentations to senior leadership, including C-suite executives - Demonstrated understanding of both contemporary video games and analytics best practices Preferred Qualifications : - Expertise with machine learning and PySpark - Experience with time series forecasting libraries such as Prophet - Experience developing and leveraging AI workflows - Experience with causal inference methods - Passion for the gaming industry EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here . Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here .
Staff Data Scientist, ML (People Analytics & Insig...
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Talent Management & Analytics team is scaling to its next major milestone—integrating advanced predictive insights and tactical AI into our workforce systems. Our mission is to build the data solutions that help the entire company recruit exceptional talent, design high-performing team structures, and put active organizational insights directly into the hands of everyone making team decisions. Operating at the intersection of data science, product development, and organizational psychology, we are transforming how Robinhood uses data to empower our workforce and anticipate organizational needs. As a Staff Data Scientist, you will serve as the team's technical and strategic anchor, owning the vision, design, and delivery of the high-impact data products that our executives, people partners, and line managers rely on every day. Your focus will be entirely on solving meaningful organizational problems: understanding what enables exceptional talent to thrive, accelerating team performance, and designing proactive strategies that support long-term retention across Robinhood. This is a unique opportunity to apply state-of-the-art language models and predictive analytics to solve critical talent problems! This role is based in our Menlo Park, CA, Chicago, IL, and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do - Spearhead the next phase of talent intelligence: Take the team beyond descriptive reporting and build the predictive frameworks that show not just what is happening in our workforce, but what will happen next. - Architect a unified workforce data model: Pipeline data across disparate recruiting systems, performance cycles, surveys, and internal tools into a single, cohesive data model that maps the entire employee lifecycle; use AI-native workflows aggressively to parse unstructured text like exit notes and survey feedback at scale. - Define the metrics dictionary and semantic layer: Standardize how metrics like headcount, attrition, and workforce trends are measured across the company; build the semantic layers that keep this data consistent and trustworthy at scale. - Drive data access control and governance: Build the frameworks for role-based access controls and data masking so HR, Finance, and line managers have exactly the access they need without risking sensitive personnel data. - Redesign employee sentiment architecture: Replace traditional annual survey cycles with a continuous, always-on listening framework that captures real-time organizational health and highlights leading risk indicators. - Own product delivery: Act as the technical product owner for internal data interfaces—collaborating directly with Enterprise Engineering to ensure exceptional user utility, predictive accuracy, and data reliability. - Enforce rigorous statistical standards: Apply experimental design, A/B testing, and psychometric methodologies to ensure our predictive workforce models and survey frameworks are scientifically backed and statistically valid. What you bring - 7+ years of data science experience, with advanced skills in Python, SQL, and direct experience with modern data infrastructure like Snowflake, BigQuery, or dbt. - Strong product focus and experience defining user requirements, collaborating with engineers, and taking internal data tools from conception to launch. - Deep understanding of statistics, experimental design, and psychometrics or survey methodology to design research-backed questions. - Direct experience integrating language models into data pipelines to automate text processing and summarization at scale. What we offer - Challenging, high-impact work to grow your career. - Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. - Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. - Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. - Employer-paid life & disability insurance, fertility benefits, and mental health benefits. - Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! - Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $217,000 - $255,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $191,000 - $224,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $170,000 - $199,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Senior, Business Risk & AI Automation
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Position Overview We're seeking a highly motivated and analytical Senior, Business Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including core financial processes and platform regulatory risks and more. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you! What You’ll Do - Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead. - Spearhead the testing of core business process controls (e.g. financial reporting, revenue recognition, payroll and equity compensation, etc.) using agentic AI systems to identify and mitigate potential threats. - Collaborate cross-functionally with Finance and Accounting, Sales, People & Culture, Legal, and other key stakeholders to strengthen controls and drive business process improvements. - Serve as a subject matter expert and champion for the use of AI and automation in risk management. - Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team. Who You Might Be - An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation. - A subject matter expert with experience supporting internal controls and SOXtesting in the technology industry, preferably platform companies. - A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it. - A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment. Knowledge, Skills, and Abilities - Professional certifications such as CPA, CIA, CISA, and/or CISSP preferred - Controls testing experience, including business process controls, entity-level controls, application controls, and key reports. - Ability to assess complex processes to identify risks and opportunities for automation - Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc) - Critical thinker that can focus on solutions and comfortable with ambiguity Benefits - Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support - Family Planning Support - Gender-Affirming Care - Mental Health & Coaching Benefits - Comprehensive Medical Benefits & Health Care Spending Account - Registered Retirement Savings Plan with matching contributions - Income Replacement Programs - Flexible Vacation & Paid Volunteer Time Off - Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Senior Machine Learning Engineer, Safety
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like. About the Role: The Safety ML team is hiring a Machine Learning Engineer to build and iterate on the next generation of safety systems at Reddit. In this pivotal role, you will be responsible for developing, training, and optimizing state-of-the-art large language models (LLMs) in order to scalably and efficiently support the enforcement of Reddit Rules. You will be partnering closely with other Safety teams (Operations, Engineering, Product, Data Science) at Reddit to identify and build solutions that will help keep users safe as Reddit grows. Responsibilities: - Design, develop, optimize and deploy ML models, including large language models, for various natural language processing tasks. - Implement and maintain training pipelines, leveraging distributed training and optimizing for performance and efficiency. - Collaborate with cross-functional teams to gather requirements, define model architectures and iterate on model development. - Conduct model evaluations, performance analysis, and optimization to improve model accuracy and reduce biases. - Stay up-to-date with the latest research and advancements in the field of natural language processing, multimodal signals, and large language models. - Contribute to the development of best practices, guidelines, and ethical AI principles for responsible ML development and deployment. Required Qualifications: - 5+ years of relevant MLE experience in natural language processing, deep learning, and AI model development. - Strong background in Python programming and deep learning frameworks like TensorFlow, PyTorch, or Hugging Face Transformers. - Expertise in distributed training frameworks (e.g., Ray Training, PyTorch Distributed), and efficient utilization of hardware resources. - Proficiency in data preprocessing, tokenization, embeddings, and language modeling techniques. - Passion for developing scalable, well-designed, and responsible AI solutions that positively impact society. - Excellent communication and collaboration skills, with the ability to discuss complex technical topics with diverse teams. - Entrepreneurial spirit, self-motivation, and a bias towards action in fast-paced environmen LI-SP1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $216,700 - $303,400 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Customer Learning Program Lead
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly capable AI systems effectively, responsibly, and with confidence. We help customers build the confidence and practical skills to use OpenAI effectively, change how work gets done, and realize lasting value. About the Role Helping organizations adopt AI takes more than access to powerful technology. People across the workforce need the skills and confidence to use it well. Within Customer Education, you will lead the enterprise learning program and team. You will set direction, develop the team, and build a clear, high-quality learning portfolio that moves customers from first learning to confident use and meaningful business impact. This is a rare opportunity to define how customers learn with OpenAI at global scale, alongside the teams shaping the technology. In this role, you will: - Lead and develop a high-performing Customer Learning team. - Own the customer-facing Learn experience, curriculum, and program portfolio—from strategy through results. - Turn priority customer needs into role-based tracks, paths, and high-quality programs. - Make the portfolio easy to understand, with clear starting points, progression, and relationships among experiences. - Lead how learning reaches customers through owned and partner channels. - Use customer and product evidence to measure impact and decide what to build, scale, improve, defer, or stop. You might thrive in this role if you: - Build strong teams, grow talent, and create accountability. - Shape education strategy from customer needs and turn it into programs with measurable impact. - Make clear portfolio choices about investment, capacity, and focus. - Turn complex learning into clear journeys customers can understand and use. - Reach customers through owned and partner channels, building trust across teams. Qualifications Required - 10+ years in customer education, product education, digital learning, customer adoption, or a related field. - Substantial experience managing and developing a multidisciplinary customer education or learning team. - Experience building and scaling a customer-facing learning program or portfolio, including strategy, planning, resourcing, delivery, and measurable results. - Experience designing role-based learning and driving customer discovery and engagement across owned and partner channels. - Evidence that your work changed product use, adoption, or measurable customer value. - Excellent cross-functional leadership, executive communication, and curiosity about AI. Preferred - Experience with enterprise software, developer tools, AI, or another fast-moving field. - Experience serving global audiences through learning platforms, academies, or digital education programs. Why OpenAI? AI is becoming a foundational capability for every company and role. This role will shape how millions of customers learn to use increasingly powerful AI well—and create a global standard for customer learning as the category evolves. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, Web Platform
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude.ai is Anthropic's flagship consumer product, spanning web, mobile, desktop, and browser extensions—and it's growing fast. The Web Platform team owns the foundational layer that makes all of this possible: the shared infrastructure, components, APIs, and tooling that let every other product team at Anthropic ship quickly, reliably, and with confidence. As a Software Engineer on this team, you'll be hands-on building the platform that other engineers depend on every day. This means designing and shipping shared components and design-system-level abstractions, evolving the backend-for-frontend (BFF) APIs that power our client applications, and improving the build, deploy, and observability systems that keep Claude.ai running smoothly across surfaces. Your work will directly shape how fast teams across Anthropic can innovate—and how stable their experiences are when they do. This is a great fit if you care deeply about developer experience and want your engineering work to have outsized leverage: instead of shipping one feature, you're building the tools and systems that make dozens of features possible. Key responsibilities - Improve developer velocity across the organization by reducing friction in our build, deploy, and testing pipelines - Work on performance and reliability: identify and resolve latency issues, improve observability, and help establish high standards that the rest of the platform team can build on - Design and build shared UI components, libraries, and abstractions that product teams across Anthropic use to ship consistently and efficiently on web and mobile - Partner closely with product engineering teams to understand their needs, unblock them when possible, and shape platform investments around where the most impact is - Help maintain and evolve documentation and tooling that make the platform approachable for engineers joining or building on top of it Minimum qualifications - Have strong practical skills in modern web technologies (React, TypeScript or comparable frameworks) and experience designing or consuming APIs that serve frontend applications - Care about developer experience and have a track record of building things that make other engineers more productive - Have solid instincts around reliability, observability, and performance—and enjoy operationalizing those instincts in production systems - Thrive in fast-paced, collaborative environments and enjoy working closely with cross-functional partners - Pick up slack, even if it goes outside your job description Preferred qualifications - Have 5+ years of software engineering experience, with significant time spent building shared platforms, developer tools, or infrastructure that other engineers rely on - Building shared component libraries, design systems or reusable UI infrastructure - API design and and client-server architecture patterns that balance flexibility with consistency across client platforms - Performance optimization and latency reduction in production web applications - CI/CD, build systems, and/or deployment automation - Observability and monitoring (e.g. metrics, logging, tracing) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
GTM Strategy & Operations, Policy
About the Role We’re looking for a senior individual contributor to lead GTM Strategy & Operations for Security & Safety, in close partnership with the Policy team. This role will help translate policy, security, and safety considerations into clear GTM strategies, operating models, launch plans, and scalable execution mechanisms. You’ll work across Product, Policy, Safety, Security, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations to understand customer and field needs, shape business recommendations, and support the successful adoption of security- and safety-critical products and capabilities. This role is ideal for someone who combines strong strategic and operational judgment with the ability to work effectively on complex policy-adjacent topics. You’ll help ensure that GTM plans reflect relevant policy requirements and that recurring customer and field insights inform future policy and product decisions. In this role, you will: - Define the GTM operating model for the Security & Safety program, including ownership, decision forums, planning cadences, and escalation paths. - Partner with Policy, Product, Security, Safety, Legal, and Data to translate policy considerations into actionable GTM guidance and operating processes. - Develop go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement. - Build mechanisms to capture recurring customer and field needs related to security, safety, application security, and policy implementation. - Translate customer feedback and field requirements into recommendations for product roadmaps, policy development, enablement, and operational priorities. - Support the operationalization of data-retention policies and related customer or deployment requirements across GTM. - Track customer demand, implementation blockers, and market signals to refine GTM strategy and inform Policy and Product partners. - Establish operating rhythms that improve coordination across GTM and partner functions. - Prepare concise analyses, recommendations, and materials for senior stakeholders and executive decision-making. - Drive priority initiatives from strategy through implementation across multiple teams and workstreams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Sales Development Lead - Europe
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a Sales Development (Lead) to lead and scale our growing SDR team. You'll be stepping into an exciting phase: we already have a strong foundation SDRs in place, new starters joining, and more hires planned as we continue to grow. This role is pivotal in shaping how we generate pipeline, break into new markets, and drive top-of-funnel excellence at ElevenLabs. You'll bring structure, coaching, and strategy to a high-velocity team, while working closely with Account Executives and sales leadership to fuel our ambitious growth targets. If you're a player-coach who thrives in fast-paced environments, loves building and developing talent, and gets energy from seeing your team win — we'd love to hear from you. In this role you will: - Lead and coach a team of SDRs with plans for continued headcount growth - Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff - Build onboarding, enablement, and coaching frameworks that set your team up for long-term success - Partner with Account Executives and sales leadership to align on pipeline targets and performance metrics - Use data and tooling to continuously optimise strategy, outreach quality, and conversion rates - Support go-to-market experimentation as we expand across customer segments and global markets - Foster a team culture of curiosity, accountability, and continuous improvement Requirements - 4+ years of experience in sales or business development, with at least 1–2 years in a management or team lead capacity - Experience building or scaling high-performing SDR or BDR teams in fast-growing tech environments - Strong understanding of outbound prospecting, especially to technical and enterprise personas - Skilled in sales metrics, CRM/reporting tools, and modern outreach techniques - Excellent coaching and communication skills — you're energised by developing others - Comfortable with ambiguity and pace — you thrive in high-growth, rapidly changing environments - A genuine passion for technology, innovation, and AI Bonus: - Experience in early-stage or Series A–C startup environments - Exposure to voice tech, AI, developer tools, or creative platforms - Worked with globally distributed teams #LI-Remote
iOS Developer
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for an iOS Engineer to join the Mobile team. You'll work across the full product cycle - from ideation and experimentation through to shipping - with a focus on building features that drive real engagement and a great user experience. You'll also play a key role in shaping new apps in the audio AI space, bringing your technical expertise to products built from the ground up. - Drive the development of innovative features through data analysis, experimentation, and product ideation - Own and evolve the mobile platform infrastructure needed to build, test, and ship at pace - Contribute to architecture decisions and technical direction for the app - Collaborate closely with design, product, research, and data science teams REQUIREMENTS - Strong native iOS engineering background, with a track record of shipping features that improve user experience and drive engagement - Highly analytical, with hands-on experience designing and running A/B tests and data-driven experiments - Comfortable with ambiguity and fast-moving environments - A genuine drive to learn and a talent for sharing knowledge clearly with those around you This role is remote-first, so it can be executed from anywhere with the ability to operate between GMT +3 and GMT-7 preferred, and during our core hours 14:00 to 18:00 GMT+1 required.
Forward Deployed Engineer - Software Engineer - In...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote, so it can be executed globally. ABOUT THE ROLE You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact. Embedded with our most strategic customers, you’ll get a front-row seat to some of our highest-stakes projects. From brainstorming technical architectures and product features to building full-scale integrations, you’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible. What you will do: - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies. - Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers. REQUIREMENTS - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python and strong software development knowledge, inclusive of a deep understanding of software development, software architecture, and APIs integration. - Excellent communication and problem-solving skills. Especially in terms of ability to summarize complex technical knowledge and using logic in pursuing optimal solutions.
Forward Deployed Engineer - Software Engineer - Br...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote, so it can be executed globally. ABOUT THE ROLE You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact. Embedded with our most strategic customers, you’ll get a front-row seat to some of our highest-stakes projects. From brainstorming technical architectures and product features to building full-scale integrations, you’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible. What you will do: - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies. - Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers. REQUIREMENTS - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python and strong software development knowledge, inclusive of a deep understanding of software development, software architecture, and APIs integration. - Excellent communication and problem-solving skills. Especially in terms of ability to summarize complex technical knowledge and using logic in pursuing optimal solutions.
Forward Deployed Engineer - Software Engineer - AN...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT ELEVENLABS ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw. WHAT WE OFFER - Learning & development: Annual discretionary stipend towards professional development. - Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: We bring the entire company together at a new location every year. - Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend. ABOUT THE ROLE You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact. Embedded with our most strategic customers, you’ll get a front-row seat to some of our highest-stakes projects. From brainstorming technical architectures and product features to building full-scale integrations, you’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible. What you will do: - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies. - Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers. REQUIREMENTS - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python and strong software development knowledge, inclusive of a deep understanding of software development, software architecture, and APIs integration. - Excellent communication and problem-solving skills. Especially in terms of ability to summarize complex technical knowledge and using logic in pursuing optimal solutions. LOCATION This role will require you to be based within Singapore. #LI-Remote
Events Manager - Europe
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a highly motivated, self-starter Event Manager to lead the planning and execution of successful events that drive brand awareness and engagement. Your expertise in event strategy, project management, and marketing events will be pivotal in creating memorable experiences that align with our brand and business objectives. Collaborating closely with cross-functional teams and sales, you will be responsible for every stage of event planning, from ideation and budgeting to logistics and post-event analysis. Your ability to think creatively, problem-solve, and manage multiple projects simultaneously will ensure our events are executed flawlessly and deliver measurable results. In this role, you will: - Develop and execute event plans that align with business objectives and drive attendance and engagement. - Organise conferences, webinars and strategic breakfasts/dinners/lunches with key customers or potential clients. - Collaborate with cross-functional teams to ensure seamless execution of events, including venue selection, vendor management, and logistics, managing the full end to end planning process. - Create compelling event messaging and content that resonates with target audiences and drives interest and attendance. - Manage event budgets and timelines, ensuring all deliverables are completed on time and within budget. - Analyze event performance metrics and provide recommendations for future improvements and optimizations, - Follow up with participants in events in collaboration with the sales & growth teams. - Build and maintain relationships with key stakeholders, including sponsors, partners, and vendors. - Stay up-to-date on industry trends and best practices, and incorporate them into event marketing strategies to stay ahead of the competition. REQUIREMENTS - 5+ years events experience with three of these years specifically in event or marketing events planning in a fast paced tech organisation. - Experience working cross-functionally with sales, marketing, product development and comms to execute flawless events. - Have budget and time management skills; within tight deadlines. - Be agile with meticulous attention to details. - Be confident and able to express ideas and point of view thoughtfully and with passion. - Be transparent and unafraid to challenge, ask questions or call out obstacles. - Have excellent organizational skills and ability to roll up your sleeves to get things done. - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization. - English is a must. Plus ideally proficiency in French, German, or Spanish.
Enterprise Solutions Engineer - Nordics
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, you can expect to: - Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. - Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. - Craft compelling technical demonstrations that clearly communicate our product's value proposition. - Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. - Build self-service tools and documentation that empower customers to implement solutions independently. - Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! REQUIREMENTS We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: - Are passionate about AI, technology and ElevenLabs products. - Enjoy working directly with customers, iterating on solutions and providing tailored support - Have a talent for identifying patterns that can be standardized and scaled. - Have strong empathy for customers, sales and product teams. - Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. - Excellent communication skills with the ability to adapt messaging to different audiences.
Enterprise Solutions Engineer - Italy
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, you can expect to: - Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. - Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. - Craft compelling technical demonstrations that clearly communicate our product's value proposition. - Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. - Build self-service tools and documentation that empower customers to implement solutions independently. - Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! REQUIREMENTS We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: - Are passionate about AI, technology and ElevenLabs products. - Enjoy working directly with customers, iterating on solutions and providing tailored support - Have a talent for identifying patterns that can be standardized and scaled. - Have strong empathy for customers, sales and product teams. - Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. - Excellent communication skills with the ability to adapt messaging to different audiences.
Software Engineer, Ads Integrity
About the Team The Integrity team builds the systems that protect OpenAI’s products, users, and ecosystem from abuse. We work across product engineering, infrastructure, safety, and operations to detect and prevent harmful, fraudulent, deceptive, and adversarial activity at global scale. As OpenAI builds new ads experiences, we are establishing the integrity foundation that will keep the ads ecosystem safe and trustworthy from the start. This includes protecting advertiser onboarding, detecting unsafe or policy-violating ad content, preventing fraudulent and abusive advertiser behavior, and defending the ads ecosystem against spam, manipulation, and other forms of abuse. Ads Integrity is a new and highly cross-functional area. The team partners closely with Ads, Product, Safety, Policy, ML, Privacy, Security, and operations teams to build protections directly into the ads platform rather than layering them on after the fact. This is an opportunity to define how integrity works for a new ads ecosystem from first principles. About the Role We’re looking for an experienced Software Engineer to build the backend systems and infrastructure that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse. In this foundational role, you will design systems that detect, prevent, and respond to harmful, deceptive, fraudulent, or policy-violating activity across the ads lifecycle. The problems span advertiser onboarding and verification, account and behavioral risk, content safety, spam and fraudulent interactions, detection and enforcement infrastructure, and the systems that connect integrity signals and models to real-time product decisions. This is not an ML-specialist role, but familiarity with ML for Ads integrity is always welcome. You’ll work closely with ML engineers and researchers and build systems that consume and operationalize ML-based signals, but your primary focus will be designing and operating robust backend and distributed systems. You’ll help determine how signals, rules, models, and human review come together into reliable integrity protections for advertisements that can operate at OpenAI scale. This role is particularly well suited to an engineer who has built large-scale systems in integrity, trust and safety, anti-abuse, fraud, risk, security, or a related adversarial domain. You will have significant ownership over what we build and how we build it, partnering across Integrity and Ads to establish the architecture and technical foundations that will protect OpenAI’s ads ecosystem as it grows. This role is based in San Francisco. We offer relocation assistance to new employees. In this role, you will: - Design and build large-scale backend systems that detect and prevent harmful, deceptive, fraudulent, or policy-violating activity across the ads ecosystem. - Build low-latency integrity infrastructure capable of evaluating risk signals and making decisions in or near real time. - Develop scalable risk-signal pipelines, decision systems, rules and enforcement infrastructure across the advertiser and ads lifecycle. - Build advertiser onboarding, business verification, account-risk, fraud-detection, and abuse-prevention capabilities that make it harder for malicious actors to enter or exploit the ecosystem. - Develop systems that support ads-specific content safety and enable the detection and enforcement of unsafe, misleading, deceptive, or policy-violating ads. - Build protections against spam, fraudulent interactions, manipulation, and other adversarial behaviors that threaten the health of the ads ecosystem. - Partner with ML teams to integrate classifiers and model-based signals into production integrity systems, including both lightweight real-time protections and more sophisticated asynchronous detection. - Build feedback loops, review systems, and integrity metrics that improve detection quality while carefully managing false positives and impact on legitimate advertisers and users. - Create tooling and infrastructure that enable operations and policy teams to investigate abuse and make fast, consistent, and explainable decisions. - Engineer systems that adapt as adversaries change their tactics and support effective experimentation, monitoring, and incident response. - Partner closely with Ads Engineering to integrate integrity protections throughout the ads platform without compromising reliability, latency, or product quality. - Help define the technical strategy and architecture for Ads Integrity as both the product and underlying threat landscape evolve. You might thrive in this role if you: - Have significant experience building and operating large-scale backend or distributed systems. - Have worked on integrity, trust and safety, anti-abuse, fraud, risk, security, business verification, or another domain where systems must operate against sophisticated or evolving adversaries. - Have built detection, decisioning, enforcement, verification, investigation, or risk infrastructure in production. - Understand how rules, heuristics, risk signals, ML-based signals, and human review can work together within a dependable production system. - Are comfortable building ML-adjacent infrastructure and partnering closely with ML teams without needing to be an ML domain expert. - Have built low-latency, high-throughput services or data pipelines with demanding reliability, correctness, privacy, and security requirements. - Can reason about false positives, adversarial behavior, explainability, auditability, and the operational impact of automated enforcement. - Think holistically about threat models, system architecture, data quality, observability, user impact, and ecosystem health. - Can define technical direction in an ambiguous 0→1 environment and independently drive complex work across teams. - Communicate clearly and work effectively across engineering, product, policy, safety, security, operations, and machine-learning teams. - Have experience with ads, ads integrity, advertiser systems, or ads fraud. This is a plus, but not a requirement. - Are excited to build the integrity foundation for a new product area rather than inherit a mature system. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Sales Development Lead - US
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for a Sales Development Lead to drive our growing SDR team to the next stage of maturity as an organization. You’ll be stepping into an exciting phase: we already have a strong foundation SDRs in place, new starters joining, and more hires planned as we continue to grow. This role is pivotal in shaping how we generate pipeline, break into new markets, and drive top-of-funnel excellence at ElevenLabs. You’ll bring creative and proactive outbound strategies, strategy to a high-velocity team, while working closely with Account Executives and sales leadership to fuel our ambitious growth targets. We are particularly interested in finding builders who can leverage the power of AI and automation to redefine the SDR role as it exists today. If you're a player-coach who thrives in fast-paced environments, loves building and developing talent, and gets energy from seeing your team win - we’d love to hear from you. In this role you will: - Lead a team of SDRs with plans for continued headcount growth - Foster go-to-market experimentation as we expand across customer segments and global markets - Inspire a team culture of curiosity, accountability, and continuous improvement - Use data and tooling to continuously optimize strategy and supersede impact metrics - Establish and refine scalable processes for outbound prospecting, qualification, and AE handoff - Build onboarding, enablement, and coaching frameworks that set your team up for long-term success - Partner with Account Executives and sales leadership to align on pipeline targets and performance metrics REQUIREMENTS - 4+ years of experience in sales or business development, with at least 1–2 years in a management or team lead capacity - Deep AI fluency and builder experience - Experience managing high-performing SDR or BDR teams in fast-growing tech environments - Strong understanding of outbound prospecting, especially to technical and enterprise personas - Skilled in sales metrics, CRM/reporting tools, and modern outreach techniques - Excellent coaching and communication skills — you're energized by developing others - Comfortable with ambiguity and pace — you thrive in high-growth, rapidly changing environments Bonus: - Experience in early-stage or Series A–C startup environments - Exposure to voice tech, AI, developer tools, or creative platforms - Worked with globally distributed teams This role is remote-first and can be executed from anywhere in the United States. The ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates based in San Francisco. #LI-Remote
General Manager - Brazil
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This is an in-country role based in Brazil. About the role ElevenLabs is one of the fastest-growing AI companies in the world, and Brazil is one of our most strategic markets. We're looking for an experienced General Manager to own the country end to end, build the founding commercial and technical team, and drive ElevenLabs to market leadership in Brazil. This is a role for an execution-focused operator who has built and led high-performing teams in Brazil, understands the enterprise landscape deeply, and is ready to build something with real legacy. In this role, you will: - Develop and execute the Brazil country strategy including sales, customer delivery, KPI setting, and hiring - Design the optimal pipeline to reach ambitious B2B sales targets and personally lead relationships with the top 30 strategic accounts in the market - Hire the founding Brazil team responsible for sales and implementations - Define event priorities and brand awareness investments in market - Represent ElevenLabs at events and in media appearances - Build and leverage the partner ecosystem to generate new collaborations and sales opportunities in partnership with the global BD team - Ideate, own, and drive big bets for the country Requirements: - 15+ years of experience leading teams and highly complex projects in Brazil - Background in consulting and sales - Deep expertise deploying technical products and solutions to enterprise customers - Owner mentality, hands-on and self-starting with a bias toward results - Outstanding communication and interpersonal skills - Proven ability to build and scale high-performing teams - Native Portuguese speaker, strong English fluency required Location: Remote-first, executable from Brazil with ability to travel for client meetings, primarily in São Paulo. #LI-Remote
Deployment Strategist Lead - Nordics
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate. You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them. No two days are the same, but you should expect to: - Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points. - Build and lead a team of forward deployed engineers within the region. - Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions. - Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations. - Guide customers on best practices for implementing our voice and audio AI models to maximise their effectiveness. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models. - Build and deliver compelling demos of our voice and audio AI technology to new and existing customers. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies. REQUIREMENTS - Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations. - People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture. - Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building. - Excellent communication and problem-solving skills, especially in terms of ability to summarise complex technical concepts and using logic in pursuing optimal solutions. - Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact. - Technical aptitude to quickly understand our voice and audio AI models and their applications. - Nice-to-have: Partner Ecosystem Development: Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
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