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Performance Engineer, Inference Systems
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's inference fleet serves Claude to millions of users across our own products and the world's largest cloud platforms. The stack that makes this possible is deep and tightly coupled: accelerator kernels, model servers, distributed routing, autoscaling, capacity management. Every layer affects the others, often in ways that are hard to see in isolation. The Inference System Dynamics team is responsible for understanding that whole system and holding it to a high bar across four dimensions: throughput, latency, reliability, and correctness . We measure how the fleet performs against its theoretical performance frontier, run cross-layer investigations to explain the gaps, and own the correctness checks that make sure Claude's outputs are right, not just fast, across hardware platforms and serving configurations. We don't own the individual components. We instrument and model them, find the highest-leverage opportunities across them, and partner with the owning teams to land the wins. You'll work across all four areas. One week that might mean tracing a tail-latency regression from request timing down through routing and batching into a kernel overhead; the next it might mean tightening a correctness eval so it catches an output regression introduced by a quantization change. We're looking for performance engineers who treat correctness as part of performance. Key Responsibilities - Run cross-layer performance investigations across throughput, latency, and reliability, sizing the gap between actual fleet performance and theoretical rooflines, identifying root causes, and quantifying the value of closing them - Own and improve the correctness evaluation pipeline that validates model output quality across hardware platforms, numerics, and serving configurations, and lead the investigation when it catches a regression - Build the observability, dashboards, and modeling tools that make throughput, latency, cost, reliability, correctness, and their interactions legible across the stack - Partner with kernel, serving, routing, autoscaling, and capacity teams to prioritize and land the highest-impact optimizations your analysis surfaces - Ruthlessly stack-rank a large surface area of opportunities by impact and effort, and say no to the ones that don't make the cut Minimum Qualifications - Hands-on performance engineering experience: profiling, roofline analysis, latency/throughput optimization, and root-cause investigation in complex production systems - Proficiency in Python, with the ability to read, instrument, and contribute to large production codebases you didn’t write - Solid data analysis skills (e.g. SQL, pandas, or similar) sufficient to turn raw telemetry into clear findings - Ability to communicate quantitative results clearly in writing to influence priorities on teams you don't manage - Genuine interest in correctness as an engineering discipline: numerics, evaluation design, regression detection Preferred Qualifications - Experience with ML systems, especially training or inference infrastructure or general LLM serving stacks. Direct large-scale inference experience is a strong plus - Familiarity with GPU/TPU/accelerator performance concepts (memory bandwidth, kernel overheads, quantization, collective communication). Reasoning about these matters more than having written kernels yourself - Experience with reliability engineering for high-throughput services: autoscaling, load balancing, request routing, tail latency - Experience with model evaluation or numerical regression-detection pipelines - Experience building observability or telemetry for distributed systems - Comfortable having impact through influence and evidence rather than direct ownership Representative Projects - Trace a 350ms latency gap on a new accelerator platform from end-to-end request timing down to a server scheduling overhead, quantify the win, and land the fix directly or with the owning team - Redesign the correctness eval gate: determine which signals reliably catch real model-output regressions versus noise, and make it the trusted release criterion across hardware backends - Build a FLOPs funnel that breaks down where compute actually goes across the fleet, exposing the gap between achieved throughput and kernel rooflines - Root-cause a numerical divergence between two hardware platforms to a specific kernel change, and define the acceptance threshold going forward - Model the latency–cost impact of changing batch-sizing and utilization targets, and turn the result into the signal the autoscaler uses in production Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 - $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Manager of Applied AI Architecture, Startups
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: As a Manager of Startups Applied AI Architects at Anthropic, you will drive adoption of frontier AI by leading a team of technical architects to help startups build AI-native products with the Claude Developer Platform. Your team is expected to win the trust of founders and engineers by supporting their technical ambitions from early product to scale. You'll bring your own builder credibility and startup instincts to the role — setting the vision for what great technical partnership looks like in the startup segment, developing a high-performing team, and personally carrying relationships with Anthropic's most strategic early-stage accounts. This is a role for a proven technical go-to-market leader who knows how to build teams that move at startup speed, earn the trust of deeply technical buyers, and turn a scrappy early engagement into a lasting technical partnership. You'll define the playbooks for nurturing and scaling new customers, set the bar for technical excellence, and grow the people — while staying close enough to the ground to know what's actually working. You will partner with the New Business sales leader and work as one team to support your customers. Responsibilities: - Lead, develop, and grow a team of Startups Applied AI Architects — setting a high bar for technical credibility, customer impact, and startup-paced execution - Drive team performance through clear goal-setting, regular coaching, and a culture of continuous technical development - Personally lead pre-sales engagements with high-priority startup accounts, from initial technical discovery through deployment and expansion, modeling what great looks like for your team - Build and own the segment's technical playbooks: how to run technical evaluations, develop customer-specific eval frameworks, architect LLM solutions for resource-constrained early-stage teams, and win against competitive alternatives - Partner with aligned Account Executives and GTM leadership to shape segment strategy and drive Claude API adoption across the startup ecosystem - Ensure your team consistently surfaces insights on how startups are building with Claude — emerging use cases, deployment patterns, architectural decisions — and translate that signal into actionable feedback for Product and Engineering - Drive cross-functional influence across Sales, Product, and Engineering to advance startup customer needs and shape roadmap priorities - Build Anthropic's technical presence and credibility in the startup ecosystem through events, conferences, workshops, and content - Stay ahead of the AI engineering landscape — context engineering, eval frameworks, agentic architectures, developer tooling — and ensure your team is operating at the frontier You may be a good fit if you: - Have 8+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 5+ years leading and managing pre-sales or technical go-to-market teams - Have a strong track record of building and developing high-performing SA teams — you know how to hire well, coach effectively, and create an environment where technical talent grows and does their best work - Have deep experience working with startups or high-growth technology companies — you understand the velocity, constraints, and culture of early-stage companies and know how technical decisions get made at each stage of the journey - Bring genuine builder credibility: you've built and deployed LLM-powered applications, you speak the language of founders and founding engineers, and you can earn the trust of deeply technical audiences without relying on a title - Have hands-on expertise with context engineering, LLM evaluation frameworks, and modern AI architectures, and can guide both your team and customers through the decisions that separate a prototype from a production-grade system - Are comfortable with Python and fluent in the LLM frameworks, tools, and integration patterns common in startup engineering stacks - Are energized by building in ambiguous environments — you're excited to define the playbook, not just run it, and you thrive in fast-moving contexts where the technology and the customer segment are both evolving rapidly - Have a genuine passion for making powerful technology safe and societally beneficial Strong candidates may have: - Experience as a technical founder or in a founder-led sales motion, giving you firsthand understanding of what technical buyers in the startup world are actually evaluating - A track record of winning competitive technical evaluations against other LLM providers - Experience building foundational team infrastructure from the ground up: hiring frameworks, onboarding programs, technical playbooks, and coaching systems in a high-growth environment - Deep familiarity with how developer infrastructure procurement evolves from seed through Series B and beyond, and how to adapt your team's approach accordingly - A visible technical presence in the startup or AI engineering community through conference talks, written content, or open-source contributions The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 - $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Manager of Applied AI Architecture, Partnerships
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Manager of the Partnerships Applied AI Solutions Architect team, you will drive adoption of frontier AI by enabling deployment of Anthropic’s products (Claude for Enterprise, Claude Code, API) through our Global and Regional System Integrators, cloud partners (AWS, GCP, Azure), and strategic technology partners. You will build and lead a team of Partner Solutions Architects, establish processes and best practices for partner-led pre-sales engagements, and represent Anthropic as the technical lead on its most important partnerships. In collaboration with Sales, Partnerships, Product, and Engineering, you will help partners incorporate leading-edge AI into their practices, accelerate indirect revenue, and execute long-term GTM strategy while maintaining our best-in-class safety standards. Responsibilities - Team Leadership & Development: Hire, manage, and mentor a team of Partner Solutions Architects. Set goals, run reviews, and coach each team member toward high productivity and career growth. - Strategic Technical Partnership: Act as the senior technical thought partner to Anthropic’s GTM partnerships team. Co-build partner strategy with aligned GTM leadership, drive key programs, and align cross-functional stakeholders (Sales, Product, Engineering) behind partner outcomes. - Partner Enablement & Ecosystem: Embed your team with GSI and cloud partner technical teams to enable their AI practices, troubleshoot, and evangelize Anthropic in their developer communities. Represent Anthropic at partner events (GSI workshops, AWS/GCP summits, hackathons) and contribute technical content and thought leadership. - Joint Solution Development: Lead partners in identifying high-value, industry-specific GenAI applications. Develop joint solutions and codify reference architectures and best practices to accelerate time to deployment. - Customer Deal Support: Own the technical portion of partner-led pre-sales engagements. Intervene directly on strategic deals where partners are the primary delivery vehicle, providing deep solution architecture guidance. - Product Feedback: Gather and validate feedback on Anthropic’s products from partner deployments and deliver it to Product and Engineering to inform roadmap and partner strategy. You may be a good fit if you have - 7+ years in technical customer-facing or partner-facing roles (Solutions Architect, Sales Engineer, Partner SE, TAM). - 3+ years managing pre-sales or partner-facing technical teams; comfortable building foundational teams in ambiguous, fast-moving environments. - Track record building and scaling partnerships with GSIs (e.g., Accenture, Deloitte, TCS, Infosys) and/or cloud providers (AWS, GCP, Azure). - Deep understanding of partner-led selling and delivery: indirect revenue models, enablement at scale, and joint GTM motions. - Technical depth in enterprise AI deployments: LLM architecture, prompt engineering, evaluation, API integrations, and production use cases. - Exceptional communication and executive presence; able to build trusted relationships with C-suite, partner leadership, and engineering teams alike. - A love of teaching and mentoring, and a passion for advancing safe, beneficial AI. Strong candidates may also have - 5+ years leading partner-facing SA teams through hypergrowth, including developing both senior and junior talent. - Direct experience helping GSIs or consultancies build their AI/ML practice - enablement programs, certification paths, joint solution development. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 - $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Global Applied AI Architecture Lead, Beneficial De...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Global Leader of Applied AI Architects for Beneficial Deployments, you will lead the team of Applied AI Architects who serve as the primary technical partners to mission-driven organizations and non-profits adopting Claude. You'll build and scale a world-class, globally distributed team that turns frontier AI into real impact in education, global health, economic mobility, and life sciences—while shaping how Anthropic's most important societal partnerships are designed and delivered. You'll combine deep technical fluency with the leadership judgment needed to operate across segments, regions, and partner types—from global health foundations to leading research institutions to frontline nonprofits. You'll set the vision for how we scale our expertise from a handful of flagship partnerships to an ecosystem of organizations operating as AI-native, and you'll be accountable for the team, processes, and cross-functional relationships that make that possible. In collaboration with Beneficial Deployment’s Head of Nonprofits, Product, Engineering, Policy, and our broader GTM organization, you'll help ensure our partners incorporate Claude into their work responsibly, effectively, and in ways that meaningfully accelerate their missions. You'll represent Anthropic as a senior technical leader on some of our most visible and consequential partnerships, while maintaining our best-in-class safety standards. Responsibilities - Lead, grow, and mentor a globally distributed team of Architects supporting mission-driven non-profits across education, global health, economic mobility, and life sciences - Set the vision, strategy, and operating model for how Applied AI shows up in Beneficial Deployments—from discovery through deployment, and from individual partnerships to ecosystem-wide infrastructure - Establish hiring plans, team structure, and career development paths as we scale the team globally; set goals and reviews that promote growth, output, and a high bar for technical excellence - Partner closely with segment leads and senior partner leadership to understand requirements and shape engagements on our highest-impact partnerships - Drive the design of cohort-based accelerators, Claude Code enablement programs, and other scalable mechanisms that multiply our impact across many organizations simultaneously - Identify patterns across partners and segments to inform what we build at the ecosystem level—MCPs, evals, reference implementations, and shared infrastructure - Collaborate with Product and Engineering to surface partner needs, influence roadmap, and ensure learnings from the field shape how Claude evolves - Represent Anthropic externally with senior leaders at foundations, nonprofits, research institutions, and government-adjacent organizations - Travel to partner sites globally for workshops, technical deep dives, and relationship building - Help shape team processes and culture as Beneficial Deployments scales, and contribute to the broader Applied AI leadership community at Anthropic - Travel is 30-40% due to the global nature of the team (SF, NYC, London and Bengaluru) and events across Beneficial Deployments. You may be a good fit if you have - 10+ years of experience in technical, customer-facing roles (Solutions Architect, Forward Deployed Engineer, Customer Engineer, Sales Engineer, or similar), with meaningful exposure to complex, high-stakes deployments - 7+ years of engineering or technical leadership experience, preferably building and scaling customer-facing or forward-deployed teams globally - Experience working with or inside mission-driven organizations—education, healthcare, scientific research, global development, or nonprofits—and a genuine understanding of the constraints, incentives, and operating realities of these sectors - Familiarity with common LLM implementation patterns, including prompt engineering, evaluation frameworks, agent frameworks, and retrieval systems; working knowledge of Python - A track record of building teams in ambiguous, fast-moving environments, and comfort wearing multiple hats as the team scales - Strong executive presence and the ability to foster deep, trusted relationships with senior partner leadership - Excellent communication, collaboration, and coaching abilities, with a love of teaching and helping others succeed - The ability to think holistically, identify core principles that translate across scenarios, and make ambiguous problems clear - A passion for making powerful technology safe and societally beneficial, and for thinking creatively about risks and benefits beyond existing playbooks Strong candidates may also have - Experience leading globally distributed teams across time zones and regions - Background in philanthropy, global health, education technology, or scientific research - Experience designing cohort-based or programmatic delivery models that scale technical expertise across many organizations - A working understanding of emerging research in agents, evaluations, and AI safety About the team Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences, focusing on raising the floor for the people and institutions working on humanity's hardest problems. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 - $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Engineering Manager, Data Architecture
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As the Engineering Manager for Data Architecture, you will lead the team responsible for building our north star implementation of data infrastructure. This team owns the full lifecycle of Anthropic’s most critical data, ranging from customer-facing data like prompts and exchanges (highly PII) to core business data such as logging and financial records. Your mission is to grow this infrastructure into a world-class platform that powers our rapidly expanding business while maintaining the highest standards for AI safety and regulatory compliance. This is a high-leverage leadership role where you will architect systems that support model training with customer consent, legal reviews, and AI safety evaluations (Safe Guard). You will ensure our data platform is inherently secure, massively scalable, and flexible enough to support diverse product surfaces across multiple cloud environments. If you are passionate about building the foundational systems that enable a frontier AI lab to scale safely and efficiently, this role is for you. Key Responsibilities - Build and lead the team: Recruit and mentor a team of world-class data and infrastructure engineers; establish the team’s technical vision, operational standards, and strategic roadmap. - Drive technical strategy: Define the long-term architecture for Anthropic’s data stack, ensuring it supports high-velocity model training and complex inference workloads across all cloud regions. - Architect scalable pipelines: Lead the design and implementation of robust, automated data pipelines that handle petabyte-scale datasets with high reliability and performance. - Implement robust governance: Build the systems and processes for automated data discovery, lineage tracking, and lifecycle management to ensure high data quality and integrity. - Security and compliance-by-design: Ensure data architecture inherently supports global privacy regulations and security requirements through automated controls and privacy-preserving architectures. - Cross-functional enablement: Partner with ML, Product, and Legal teams to unlock the power of data, providing the tools and platforms needed to derive insights without compromising safety. - Standardize data quality: Define and enforce SLAs for data availability and accuracy, building internal tools to monitor and maintain the health of the entire data ecosystem. - Evangelize the data mission: Advocate for the importance of modern data architecture as a core component of AI safety, communicating progress and risks to leadership and cross-functional stakeholders. About You We are looking for a technical leader who combines deep systems engineering expertise with a passion for building scalable data organizations. The ideal candidate has: Required: - Extensive experience managing and scaling engineering teams in high-growth environments, with a focus on data infrastructure or distributed systems. - Deep technical expertise in data modeling, database internals, and large-scale data warehouse/lakehouse architectures. - Proven track record of architecting cloud-native, scalable data platforms that handle multi-cloud deployments and high-throughput data streams. - Strong foundation in data governance principles, including metadata management, data lineage, and automated quality enforcement at scale. - Ability to thrive in high-ambiguity environments, translating broad business goals into specific technical roadmaps and actionable engineering tasks. - Pragmatic approach to engineering: you know when to build for the future and when to deliver immediate value through iterative improvements. - Excellent communication skills, with the ability to explain complex architectural trade-offs to both technical and non-technical partners. - Comfort with end-to-end ownership and a desire to build a "full-stack" data foundation that serves as the company's single source of truth. Preferred: - 8+ years of experience managing technical teams - Experience growing an engineering team and charter through a period of rapid company scaling. - Experience conducting privacy reviews, threat modeling, and risk assessments for production systems - Proven track record of designing and implementing privacy infrastructure serving millions of users - Experience at companies during periods of hypergrowth where you've scaled privacy alongside the business - Exposure to AI/ML infrastructure and the unique privacy demands of large-scale training and inference The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Engineering Manager, Agent Prompts & Evals
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is looking for an Engineering Manager to lead the Agent Prompts & Evals team. This team owns the infrastructure that lets Anthropic ship model and prompt changes with confidence — the eval frameworks, system prompt pipelines, and regression-detection systems that every model launch depends on. When a new Claude model is ready to ship, this team is the one answering “is it actually better in our products?” When a product team wants to change how Claude behaves, this team owns the tooling that tells them whether they broke something. It’s a platform team whose platform is model behavior itself. The team sits deliberately at the seam between product engineering and research. You’ll partner closely with other evals groups across the company on shared infrastructure and methodology, with product teams who are shipping features on top of Claude, and with the TPMs and research PMs driving model launches. The pace is set by the model release cadence, and the team operates as both a platform owner and a hands-on partner during launch periods. You don’t need a research background, but you do need to want to learn how to measure things like “is Claude being too sycophantic” or “did web search get worse.” The best version of this role is someone who’s built strong platform or devtools teams before and is excited to apply that skillset to a domain where the thing you’re measuring is a language model. Responsibilities - Lead and grow a team of prompt engineers and platform software engineers - Own the product-side eval platform: the frameworks, dashboards, bulk runners, and CI integrations that product teams use to measure Claude’s behavior and catch regressions before they ship - Own system prompt infrastructure: versioning, deployment, rollback, and review tooling for the prompts that run in production across claude.ai , the API, and agentic surfaces - Be a steady hand through model launches — these are the team’s highest-stakes operational moments and the EM is the backstop when things get chaotic - Build durable collaboration with other evals groups across the company; this means real work on ownership boundaries, shared roadmaps, and avoiding tragedy-of-the-commons on shared eval infrastructure - Recruit, close, and retain engineers who want to work at the intersection of product engineering and model behavior - Shape where the team invests next: there are credible paths into frontier eval development, model launch automation, and deeper prompt engineering support, and part of the job is sequencing them - Push the team toward measuring things that are hard to measure — behavioral drift, prompt quality, harness parity — not just things that are easy You May Be a Good Fit If You Have - 8+ years in software engineering with 3+ years managing engineering teams, including experience leading a platform, infra, or developer-tooling team where your customers were other engineers - A track record of building “pits of success” — tooling and process that made it easy for other teams to do the right thing without needing to understand all the details - Comfort managing a team with a mixed charter: platform ownership, service-to-other-teams, and a launch-driven operational rhythm, all at once - Enough technical depth to engage on system design, review pipeline architecture, and be credible in debates with strong ICs — you don’t need to be writing code by hand every day, but you should be able to read it, review it, and be comfortable leveraging Claude to understand, design, and occasionally build. - A product mindset and willingness to wear multiple hats when the work calls for it - Demonstrated ability to build and maintain peer relationships with partner orgs that have different cultures and incentives — negotiating ownership, aligning roadmaps, and holding ground when it matters without being territorial about it - Experience recruiting and closing senior ICs in a competitive market Strong Candidates May Also Have - Prior exposure to LLM evals, ML experimentation platforms, or model quality work — even tangentially - Experience with A/B testing infrastructure, feature flagging, or gradual rollout systems - Background in devtools, CI/CD platforms, or testing infrastructure at scale - A history of managing teams that sit between two larger orgs and making that position an asset rather than a liability - Interest in AI safety and alignment — not required, but it makes the “why” of the work land harder The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Data Scientist, GTM
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As part of our growing Data Science & Analytics team, you will play an instrumental role in Anthropic's mission of building safe and beneficial AI — this time by driving data-informed decisions across the commercial customer lifecycle. This role sits at the intersection of fast-moving sales operations and rigorous statistical analysis. You will work across multiple segments and products, partnering with analytics engineers, fellow data scientists, and go-to-market leadership to turn complex commercial data into actionable strategy. You will own measurement and analysis for new logo acquisition through activation, expansion, and retention for a rapidly scaling, consumption-based AI platform. You've worked in cultures of analytical rigor before, and you're eager to help shape the norms and best practices of a growing data science function at a pivotal moment in the company's growth. Key responsibilities - Define key metrics, build measurement frameworks, and maintain core reporting to evaluate GTM success across segments and products - Analyze commercial and user data to surface actionable insights, size opportunities, and influence roadmaps and go-to-market strategy - Develop hypotheses and apply rigorous causal inference methods — controlled experiments, synthetic controls — to make clear, actionable recommendations - Investigate anomalies, conduct root cause analyses, and provide data-driven guidance on priorities and decisions - Build statistical models, optimization frameworks, and simulations to support and automate commercial decision-making processes - Present analyses and recommendations to both technical and non-technical stakeholders, including GTM leadership - Establish foundational data practices and help scale analytics infrastructure to support rapid product and commercial iteration Minimum qualifications - Proficiency in Python, SQL, and data visualization tools - Expertise in experimental design, causal inference, statistical modeling, and A/B testing, particularly in high-scale technical environments - Demonstrated ability to translate complex data into clear, actionable insights for both technical and business audiences - Strong written communication and presentation skills - Ability to work effectively in fast-moving, ambiguous environments — comfortable creating structure and driving progress where neither yet exists Preferred qualifications - 5+ years of experience in data science or analytics roles - A strong track record in multi-segment, multi-product B2B sales or commercial analytics, especially with consumption-based revenue models - Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem - Genuine interest in Anthropic's mission of developing safe and beneficial AI The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 - $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Technical Program Manager, Public Sector Engineeri...
Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. The Global Forward Deployments (GFD) organization operates as a critical horizontal layer across Scale, sitting at the intersection of Engineering, Product, Design (EPD), Delivery, and GTM. As our business scales, we are growing the GFD Project Management Office (PMO) to act as the connective tissue that brings structure to ambiguity by aligning teams, organizing cross-functional workstreams, and keeping priorities coordinated across the organization. As a Technical Program Manager within this expanding PMO, you will drive execution across diverse initiatives by partnering closely with Infrastructure & Security, Product, Software Engineering, Machine Learning, Mission/Field Engineering, Delivery, and Go-To-Market (GTM) teams. Your focus will be integrating engineering roadmaps, customer delivery timelines, and security constraints to enable successful deployments in complex, isolated environments. What You Will Do - Lead as a Horizontal PMO Partner: Serve as a central node within the growing GFD PMO, driving alignment across Engineering, Product, and Design (EPD) initiatives and ensuring priorities remain top-of-mind across the organization. - Spearhead Niche Initiatives: Take on Scale’s difficult-but-ambiguous problems, breaking them down in a structured way and driving them to successful outcomes. You will dive into both technology and organizational processes to craft effective solutions and gain efficiencies, track resourcing and vendor management, and align internal resources to solve unique organizational, and technical challenges. - Bridge EPD, Delivery, and GTM: Act as the primary technical program manager uniting GFD with Product, ML, Mission & Field Engineering, Delivery, and GTM teams to wrangle contractual deliverables across EPD, unblock complex custom integrations, and drive technical milestones against critical contract checkpoints. - Optimize Cross-Functional Processes: Collaborate with stakeholders across the company to improve processes and procedures, ensuring Scale's continued success. - Foster Communication: Create an effective feedback loop between all teams within EPD as well as with partner teams like Legal, BizOps, and Partnerships. - Navigate Ambiguity: Transition AI/ML technologies and processes into working Public Sector products/solutions even when requirements are undefined or ambiguous. Ideally You’d Have - Current or past Security Clearance (TS/SCI preferred). - Proven experience partnering closely with Product and cross-functional Engineering teams to align technical roadmaps, manage dependencies, and drive complex, multi-team initiatives. - Experience in project management, including planning, organizing, and managing resources. - A demonstrated capacity to operate effectively and maintain high-quality output within a high-tempo, ambiguous, or chaotic environment. - Experience in security and compliance, with a focus on cross-departmental collaboration. - Experience in delivering secure and reliable solutions within classified, isolated, and air-gapped environments. - Demonstrated understanding of security practices within cloud environments (e.g., AWS, Azure, GCP). - Experience in a high growth, fast-paced technology company. - An action-oriented mindset, balancing creative problem-solving with a strong drive to achieve outcomes. Nice to Haves - Experience in microservice design and Kubernetes-based container orchestration. - Experience applying AI or Machine Learning. - Strong analytical skills, with experience using data analysis tools or software. - Demonstrated history of fostering cross-functional collaboration with Delivery, Sales, and Engineering teams. - Backlog refinement & roadmapping experience with tools like Linear and JIRA. - Proven experience translating complex SOW requirements into tactical engineering deliverables - Experience maintaining alignment with organizational capacity planning and delivery timelines. - Background in Software, Security, or System Engineering. (Note this role must be based within the continental United States and requires current US Citizenship to support Scale’s Public Sector business.) Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $136,000 - $260,000 USD Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $136,000 - $260,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Technical Program Manager, Public Sector
Scale's Public Sector customer base is growing rapidly, and you will ensure that these customers become passionate, lifelong Scale partners. As a member of our Public Sector Delivery team, you are a catalyst, willing to go deep, get technical, and drive change. You are the ultimate hands-on leader, triaging customer issues and support, using data and analytics to align internal resources around Scale’s hardest problems, and driving the creation of tools that add direct value to Scale’s Public Sector customers. All of this serves an ultimate goal of delivering outsized value in supporting our Public Sector customer’s AI/ML objectives. Your natural inclination is to dive into both technology and organizational processes to craft effective solutions and gain efficiencies. You are biased towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on customer objectives. You have a track record of driving technical projects to completion, and stewarding lasting organizational change. And you are naturally empathetic, have high EQ, and excel at building long-term relationships through diligent problem solving, domain competence, and thoughtful, strategic discussions You will: - Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers - Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions - Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space - Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous - Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains - Lead a cross-functional team to exceed the customer’s AI/ML objectives - Manage the long-term health of the customer base by identifying and preempting areas of risk or concern - Strategically identify ways we can make customer success repeatable and solve issues for future customers - Address engineering problems alongside the product development teams Must Haves: - An active TS/SCI clearance (Full Scope Polygraph is a nice to have) - 3+ years of experience succeeding in stakeholder management or customer-facing role - A technical background (education or professional experience with CS, Economics, Statistics, Engineering) - A deep understanding of ML operations process - A track record of structured, analytics-driven problem-solving - Excellent verbal and written communication skills - Ability to be forward deployed and willingness to travel at least 25% of the time (50% travel is a nice to have) We have a diverse team with a variety of skill sets, many have: - 10+ years of professional experience, often in a customer-facing technical program management role in industry or government. - Prior experience at an API technology company and / or managing technical customers using an API - Proficiency in Python, SQL or other programming languages Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $187,200 - $234,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Technical Program Manager, Engineering
Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products are the Platform and Security Engineering teams. In this role, you will lead critical programs across the design and development of core data storage systems and across the Security organization. You will be responsible for the success of critical programs across all the BUs within scale. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You Will: - Lead strategic planning initiatives for the Platform Engineering and Security teams, setting goals and identifying key performance indicators. - Drive Company/Business Unitwide programs and initiatives for the Platform Engineering and Security teams - Collaborate with stakeholders across the company to improve processes and procedures, ensuring Scale's continued success. - Build, maintain, and regularly communicate detailed reporting to inform strategic decisions across the company. - Ensure that Scale's security and compliance practices align with industry standards and regulations. Ideally, You’d have: - 8+ years experience as a Technical Program Manager - Significant experience in platform infrastructure, security or compliance in a role that required cross-departmental collaboration. - Experience in program management, including planning, organizing, and managing resources. - Experience leading day-to-day activities and improving processes. - An action-oriented mindset, balancing creative problem-solving with a strong drive to achieve outcomes. - Strong analytical skills, with experience using data analysis tools or software. - Strong communication skills with experience presenting to and influencing senior and executive leadership. Nice to haves: - Experience applying AI or Machine Learning. - Experience in a high growth technology company. - Experience with SQL and/or another database language: understanding and hands-on experience with SQL and/or another database language, with the ability to handle, analyze, and interpret large datasets. - Experience in securing AWS-based Cloud environments. - Experience driving cross Business Unit programs that affect top level company goals. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $180,800 - $226,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Strategic Projects Lead, Red Team
Scale's Red Team and Safety function stress-tests the most capable AI models in the world, and shapes how labs, governments, and enterprises deploy them. We are hiring a Strategic Partnerships Lead to own day-to-day partnerships with frontier model developers. This is a hands-on role for someone who is technically curious, comfortable with researchers, and operationally rigorous. You will partner closely with research, operations, and go-to-market. The team Red Team and Safety is a nimble function that stress-tests frontier AI. We partner with major model developers to generate adversarial data, run evaluations, and publish benchmarks across jailbreaks, prompt injection, agentic misuse, LLM-based cyber security, CBRN, political bias, and self-harm. Our work shapes how leading labs train their models and how governments and enterprises deploy them. You will: - Own a portfolio of frontier-lab partnerships day-to-day. Run customer conversations, scope new engagements, and grow accounts from one-off projects into ongoing scope. - Act as a credible subject-matter expert in customer conversations; explain adversarial methodology, vulnerability taxonomies, benchmark findings, and what they imply commercially, in language that lands with technical buyers. - Partner with Enterprise and Public Sector account teams to qualify and close opportunities where safety, red teaming, or LLM-based cyber security are part of the deal. - Coordinate delivery with research and operations leads. Make sure scope, capacity, and timelines line up before we commit, and unblock the team as engagements run. - Contribute to public benchmark launches. Help shape the framing, the rollout, and the narrative we take to customers and the field. - Feed signal back into the roadmap. Surface what customers are asking for, what is breaking, and what we should build next. Ideally, you would have: - Working fluency in model behavior, adversarial ML, and AI safety, enough to hold a substantive conversation with researchers and ML engineers. - Experience managing technical accounts or partnerships, ideally with frontier AI labs, large enterprises, or federal agencies. - Genuine interest in AI safety, evidenced in prior work, writing, or research. - Strong written and verbal communication and the ability to translate between research and commercial audiences. - Operational rigor; you scope carefully, track commitments, and keep complex engagements moving. - Comfort with ambiguity and a bias toward action. Nice to haves: - 2+ years of relevant experience. - Hands-on red teaming, penetration testing, or adversarial ML experience. - Background at a frontier AI lab, AI policy organization, or national security agency. - Experience contributing to public benchmarks, evaluations, or research publications. - Advanced degree in a relevant technical field. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $121,600 - $190,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Strategic Projects Lead - Coding
Scale’s Generative AI business unit is currently seeing historic levels of growth. As a Strategic Projects Lead (SPL), you will lead initiatives that will drive $XXM+ in new revenue for the business. This is a demanding role, and as an SPL, you should be prepared to wear many hats across all dimensions of Operations. The ideal SPL should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to accelerated career progression. You will: - Serve as the full owner of our most visible and high impact customer pipelines, making decisions that directly impact data quality, operational efficiency, revenue, and margins - Understand customer requirements and design data taxonomy best suited to improving model performance based on customer needs - Build out pipeline infrastructure to ensure quality and efficiency - Train, coach, and manage dynamic and global teams - Build analytics to make data-driven decisions - Partner with diverse stakeholders (Engineering + Product + Ops + Go-to-Market) to work on problems that will drive advancements for the largest LLMs in the world - Give regular progress updates to Scale’s executive team You Will Have: - A strong technical background is required for this position. For example, a degree in Machine Learning Engineering, Computer Science, or Software Engineering. The role requires the ability to do data analytics using SQL, Python, and a high proficiency in understanding Software Engineering processes - 3+ years of experience leading a team/projects, managing operational processes, or 3+ years of experience as a SWE - Strong problem-solving capabilities in technical environments - ability to come up with creative solutions to complex, ambiguous, operational, and technical problems - Entrepreneurial experience and mindset - you are excited about building things from scratch and can identify issues and execute quickly Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $112,000 - $190,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Staff Software Engineer, Public Sector
The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: - Create multi-layered guardrails around agents - Optimize data retrieval for agents - Orchestrate fleets of asynchronous agents - Automatically alerts users to deviations in data - Illustrating how an agent reached a decision As a Staff Software Engineer, you will orchestrate the implementation of vertical features and horizontal capabilities to include mentoring other engineers on defining requirements with stakeholders and communication tradeoffs of technical implementations on feature and capabilities until they are accepted by the stakeholders. You will: Orchestrate feature implementation across the Federal engineering team to ensure architectural consistency. - Define technical strategy for agentic guardrails, explainability, and fleet orchestration. - Ensure system reliability and performance across multiple security classifications and network types. - Mentor engineers in the process of defining requirements with stakeholders and gathering acceptance. - Communicate high-level technical trade-offs and implementation strategies to senior government stakeholders and Scale C-Suite members. - Influence the long-term product strategy and technical roadmap for the Federal business unit. - Consult on the architecture of AI-powered solutions for large-scale federal contracts. Ideally you will have: - Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases - Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus - Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles - AI Application Integration: Familiarity with integrating Large Language Models (LLMs) and building agentic workflows. Understanding of prompt engineering, retrieval-augmented generation (RAG), and agent orchestration is beneficial. - Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles - Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment - Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to defining and evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $252,000 - $362,000 USD The base salary range for this full-time position in the locations of Hawaii, Washington DC, Texas, Colorado is: $227,200 - $326,000 USD The base salary range for this full-time position in the location of St. Louis is: $188,800 - $272,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Solutions Engineer (Clearance Required)
Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become passionate, lifelong, Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology are flawless and lead to a successful long-term partnership. The work will vary daily, and we’re looking for technical experts excited to solve tough problems. As a solution engineer, you will be a part of helping shape our early-stage federal business by re-envisioning our commercial product offerings for our federal clients. What you'll do: - Become an expert on the end-to-ends of Scale Products - Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level. - Partner with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer. - Integrate and ingest a variety of external datasets to solve government use cases. - Interact with customers on a day-to-day basis to understand their pain points and design solutions - Work with internal product and engineering teams to turn customer requirements into Scale capabilities - Understand public sector mission sets and strategic objectives to better showcase Scales products. Ideally you'd have: - Strong engineering background, preferably in computer science, mathematics, or other quantitative fields - Strong communication skills - ability to interact with both technical and non-technical customers at all levels - At ease with technology, able to quickly pick up new tech stacks and troubleshoot - Previous experience working with Public Sector customers - our business is diverse and growing across both National Security and Federal Civilian communities. - Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts, or programming languages. - A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment - Active US Government Security Clearance (TS / SCI required) - Based in the Washington, DC area or willing to relocate - Background working in AI/ML, particularly Generative AI and Large Language Models Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $186,400 - $233,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Solutions Engineer – Robotics & Autonomous Driving
The next frontier for AI is the physical world. At Scale, we're pioneering this shift, moving artificial intelligence from digital spaces into robotics and autonomous systems. Our Autonomous Driving (AD) and Robotics team is building the data engine and infrastructure that powers L3/L4 autonomy and complex robotic manipulation. We are looking for a pivotal Solutions Engineer to join this team.. As a Solutions Engineer, you'll be a trusted technical partner to the world's most innovative Foundation Model builders and renowned robotics companies (from Humanoids to Robotaxis). You will partner closely with Product, Sales, and ML Engineers to guide prospective customers through the pre-sales process, delivering customized demos and Proof of Concepts that secure the "technical win. You’ll help customers bridge the gap between simulation (Digital Twins) and real-world deployment by defining technical requirements for multi-modal real-world data pipelines (LiDAR, Radar, Camera, and IMU). You'll develop actionable Statements of Work and collaborate with the delivery team on high-fidelity ground truth implementation. Your expert knowledge of Scale's products will allow you to design creative, impactful solutions. This is a critical role that directly influences multi-million dollar contracts and initiatives. You'll travel globally to conduct on-site technical workshops and scope new projects, while also leading demos and pilots for new prospects. You'll be part of a tight-knit, specialized team, influencing a rapidly growing business that is expanding into new product areas. In this role, you will: - Partner with Scale Account Executives and Engagement Managers to deliver new customer pilots and grow technical relationships with existing clients. - Work with Product Engineering and Product Management to influence our product roadmap based on your frontline insights. - Become a domain expert in next-generation Robotics and physical AI (e.g. VLMs, VLAs, World Models) - Develop technical domain expertise in areas of 2D and 3D imaging and annotation, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision and other autonomy-adjacent concepts - Be accountable for the technical customer experience and commercial growth, expanding relationships and use cases with existing customers. - Collaborate with highly technical engineers at our customer sites to ensure satisfaction with our data, software platforms, and workflows. - Design and develop playbooks, demos, and other tools to ensure efficient and successful pilots and customer expansions. - Pioneer the development of a global Robotics Data Marketplace, actively seeking out and engaging with key international partners to build a comprehensive data ecosystem. - Evangelize Scale by interacting with customers at major industry events and academic conferences. You have: - A strong engineering background, preferably in Robotics, Mechatronics, Computer Science, Mathematics, or other Engineering fields. - 3+ years of experience developing with Python, C++, Java, and/or other scripting languages. - Hands-on experience in Autonomous Driving, Robotics or Physical AI - Exceptional project management and interpersonal skills, strong attention to detail, and a strong sense of ownership. - The presentation skills and technical credibility to speak confidently with a variety of stakeholders, from executives to front-line engineers. - A high level of comfort communicating effectively across internal and external organizations. - Regular travel within the Bay Area. - International travel approximately once every two months. - Intellectual curiosity, empathy, and the ability to operate with a high degree of autonomy. Bonus points if you have: - Prior sales, solutions engineering, or partnership experience with a track record of successfully achieving quota. - Ideally would have experience selling complex technical solutions to enterprises with deal sizes of $500K to $5M+. *This role can be based in San Francisco, New York, Detroit or Denver. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $152,000 - $190,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Software Engineer, Identity
Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. In this role, you will help support the design and development of core platforms and software systems, while supporting identity, access management, authorization, and authentication. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: - Drive the design, and implementation of our identity infrastructure to ensure secure authentication and authorization across enterprise systems. - Manage authentication mechanisms such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federated identity solutions (SAML, OAuth, OpenID Connect). - Manage authorization mechanisms such as Relation-based access control (ReBAC), Attribute-based access control (ABAC), Role-based access control (RBAC). - Work with auditors and security teams to enforce identity governance policies to ensure compliance with security policies, industry regulations (e.g., NIST, SOC2, ISO 27001), and organizational standards. - Presenting technical information to teams and stakeholders, providing guidance and insight on identity management and best practices. Ideally you’d have: - 4+ years of full-time engineering experience, post-graduation with specialities in infrastructure and identity systems. - Infrastructure expertise – IAM controls, Infrastructure as Code (Terraform, Pulumi), microservice deployment best practices. - Hands-on experience working with OpenFGA, Authzed, Cedar, Topaz, or similar authorization frameworks at scale. - Strong understanding of Zanzibar-based ReBAC models, relationship tuples, and access control evaluation. - Strong knowledge of authentication standards such as OAuth 2.0, OIDC, SAML, and JWT. - Extensive experience in software development and a deep understanding of distributed systems and public cloud platforms (AWS preferred). - Show a track record of independent ownership of successful engineering projects. - Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders. Nice to haves: - Experience securing API access and implementing access control mechanisms at the application level. - Multi-cloud infrastructure experience – AWS, Azure, GCP, and more. - Proficiency in integrating IAM solutions with applications built using frameworks such as Java, Python, Node.js, or .NET. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $216,000 - $270,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Software Engineer, Enterprise
At Scale AI, we’re not just building AI tools—we’re pioneering the next era of enterprise AI. As businesses race to harness the power of Generative AI, Scale is at the forefront, delivering cutting-edge solutions that transform workflows, automate complex processes, and drive unparalleled efficiency for the largest enterprises. Our Scale Generative AI Platform (SGP) provides foundational services and APIs, enabling businesses to seamlessly integrate AI into their operations at production scale. We’re looking for a Backend Engineer to help bring large-scale GenAI systems to production. In this role, you’ll build the core infrastructure that powers AI products for some of the world’s largest enterprises—designing scalable APIs, distributed data systems, and robust deployment pipelines that enable production-grade reliability and performance. This is a rare opportunity to be at the center of the GenAI revolution, solving hard backend and infrastructure challenges that make AI truly work at enterprise scale. If you're excited about shaping how AI systems are deployed and scaled in the real world, we want to hear from you. At Scale, we don’t just follow AI advancements — we lead them. Backed by deep expertise in data, infrastructure, and model deployment, we are uniquely positioned to solve the hardest problems in AI adoption. Join us in shaping the future of enterprise AI, where your work will directly impact how businesses operate, innovate, and grow in the age of GenAI. You Will: - Design, build, and scale backend systems that power enterprise GenAI products, focusing on reliability, performance, and deployment across both Scale’s and customers’ infrastructure. - Develop core services and APIs that integrate AI models and enterprise data sources securely and efficiently, enabling production-scale AI adoption. - Architect scalable distributed systems for data processing, inference, and orchestration of large-scale GenAI workloads. - Optimize backend performance for latency, throughput, and cost—ensuring AI applications can operate at enterprise scale across hybrid and multi-cloud environments. - Manage and evolve cloud infrastructure (AWS, Azure, or GCP), driving automation, observability, and security for large-scale AI deployments. - Collaborate with ML and product teams to bring cutting-edge GenAI models into production through efficient APIs, model serving systems, and evaluation frameworks. - Continuously improve reliability and scalability , applying strong engineering practices to make AI systems robust, maintainable, and enterprise-ready. Ideally, You Have: - 4+ years of experience developing large-scale backend or infrastructure systems, with a strong emphasis on distributed services, reliability, and scalability. - Proficiency in Python or TypeScript , with experience designing high-performance APIs and backend architectures using frameworks such as FastAPI, Flask, Express, or NestJS. - Deep familiarity with cloud infrastructure (AWS and Azure preferred), including container orchestration (Kubernetes, Docker) and Infrastructure-as-Code tools like Terraform. - Experience managing data systems such as relational and NoSQL databases (PostgreSQL, DynamoDB, etc.) and building pipelines for data-intensive applications. - Hands-on experience with GenAI applications, model integration, or AI agent systems—understanding how to deploy, evaluate, and scale AI workloads in production. - Strong understanding of observability, CI/CD , and security best practices for running services in enterprise or multi-tenant environments. - Ability to balance rapid iteration with production-grade quality , shipping reliable backend systems in fast-paced environments. Collaborative mindset , working closely with ML, infra, and product teams to bring complex GenAI systems into production at enterprise scale. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Software Engineer (Backend), Enterprise
At Scale AI, we’re not just building AI tools—we’re pioneering the next era of enterprise AI. As businesses race to harness the power of Generative AI, Scale is at the forefront, delivering cutting-edge solutions that transform workflows, automate complex processes, and drive unparalleled efficiency for the largest enterprises. Our Scale Generative AI Platform (SGP) provides foundational services and APIs, enabling businesses to seamlessly integrate AI into their operations at production scale. We’re looking for a Backend Engineer to help bring large-scale GenAI systems to production. In this role, you’ll build the core infrastructure that powers AI products for some of the world’s largest enterprises—designing scalable APIs, distributed data systems, and robust deployment pipelines that enable production-grade reliability and performance. This is a rare opportunity to be at the center of the GenAI revolution, solving hard backend and infrastructure challenges that make AI truly work at enterprise scale. If you're excited about shaping how AI systems are deployed and scaled in the real world, we want to hear from you. At Scale, we don’t just follow AI advancements — we lead them. Backed by deep expertise in data, infrastructure, and model deployment, we are uniquely positioned to solve the hardest problems in AI adoption. Join us in shaping the future of enterprise AI, where your work will directly impact how businesses operate, innovate, and grow in the age of GenAI. You Will: - Design, build, and scale backend systems that power enterprise GenAI products, focusing on reliability, performance, and deployment across both Scale’s and customers’ infrastructure. - Develop core services and APIs that integrate AI models and enterprise data sources securely and efficiently, enabling production-scale AI adoption. - Architect scalable distributed systems for data processing, inference, and orchestration of large-scale GenAI workloads. - Optimize backend performance for latency, throughput, and cost—ensuring AI applications can operate at enterprise scale across hybrid and multi-cloud environments. - Manage and evolve cloud infrastructure (AWS, Azure, or GCP), driving automation, observability, and security for large-scale AI deployments. - Collaborate with ML and product teams to bring cutting-edge GenAI models into production through efficient APIs, model serving systems, and evaluation frameworks. - Continuously improve reliability and scalability , applying strong engineering practices to make AI systems robust, maintainable, and enterprise-ready. Ideally, You Have: - 4+ years of experience developing large-scale backend or infrastructure systems, with a strong emphasis on distributed services, reliability, and scalability. - Proficiency in Python or TypeScript , with experience designing high-performance APIs and backend architectures using frameworks such as FastAPI, Flask, Express, or NestJS. - Deep familiarity with cloud infrastructure (AWS and Azure preferred), including container orchestration (Kubernetes, Docker) and Infrastructure-as-Code tools like Terraform. - Experience managing data systems such as relational and NoSQL databases (PostgreSQL, DynamoDB, etc.) and building pipelines for data-intensive applications. - Hands-on experience with GenAI applications, model integration, or AI agent systems—understanding how to deploy, evaluate, and scale AI workloads in production. - Strong understanding of observability, CI/CD , and security best practices for running services in enterprise or multi-tenant environments. - Ability to balance rapid iteration with production-grade quality , shipping reliable backend systems in fast-paced environments. Collaborative mindset , working closely with ML, infra, and product teams to bring complex GenAI systems into production at enterprise scale. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Product Manager
Scale is at the forefront of the AI revolution, working with some of the largest companies in the world to unlock the potential of Generative AI for their business. We develop bespoke solutions that leverage our customer’s proprietary data and expertise to transform their businesses with AI. We work with them to understand the biggest levers for their business and then forward deploy with their teams to build cutting edge solutions. The applications we build are powered by the Scale GenAI Platform, a full stack product to build, test and deploy cutting edge agents. Some examples of GenAI applications we build are: - Content-generation systems that enable sales teams to be more effective and efficient. - Highly customized wealth management copilots that make advisors more effective by helping them tap into their knowledge bases quickly and accurately. - Text2SQL business intelligence applications to make analysts more efficient and embed a culture of data-driven decision-making. We are seeking an experienced product manager to join our team and play a pivotal role in building AI solutions with and for our customers. The ideal candidate will have a strong understanding of software engineering principles and practices and deep experience with ML/AI application development. You will be responsible for owning large AI projects for one or many customers. You will: - Develop enterprise grade solutions that leverage cutting edge AI to drive business value at world class companies across many industries. - Work with executives at Scale and our customers to determine and execute the product strategy of the business. - Own end-to-end product development by understanding customer pain points, defining product requirements, managing development, testing, and launches. - Lead cross-functional teams including engineering, product design, operations, marketing, go-to-market and finance. - Develop a point of view and execute on turning the solutions we build into repeatable software that we can commercialize across the industry. Ideally you’d have: - Technical degree in computer science, engineering, or equivalent experience - 4+ years of experience in building ML-powered products, experience in enterprise-facing products is a plus - Strong understanding of generative AI technologies and their applications in enterprise settings - Experience operating in a fast-paced environment with high ambiguity - Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams - Some coding experience (Python) PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Principal Solutions Engineer, Enterprise
Scale plays a critical role in powering the next generation of AI applications across the enterprise. As our customer base grows exponentially, Principal Solutions Engineers operate as senior technical leaders on the front lines—shaping how the world’s most innovative companies adopt, deploy, and scale AI with Scale. Principal Solutions Engineers are trusted advisors to both customers and internal stakeholders, owning the most complex and high-impact opportunities. They partner closely with Sales, Product, and Engineering leadership to drive technical strategy, secure executive alignment, and deliver differentiated solutions that win and expand strategic accounts. Beyond individual deals, they influence product direction, define best practices, and elevate the capabilities of the broader Solutions Engineering organization. You will: - Own technical strategy and execution for the company’s most complex, high-value enterprise opportunities, acting as the ultimate arbiter of the “technical win” - Serve as a trusted advisor to executive stakeholders (CTOs, Heads of AI, Engineering leaders), guiding long-term AI/LLM adoption strategies - Architect and lead end-to-end solution design, from discovery through pilots and productionization, across ambiguous and evolving customer requirements - Drive cross-functional alignment across Sales, Product, and Engineering to unblock critical technical and business challenges - Define and shape large, multi-phase Scopes of Work, translating ambiguous customer problems into scalable, production-ready solutions - Lead high-impact customer engagements, including executive presentations, technical deep dives, and workshops - Influence Scale’s product roadmap by synthesizing customer insights and advocating for high-leverage feature development - Mentor and elevate other Solutions Engineers, establishing best practices across demos, pilots, and technical sales strategy - Drive org-level initiatives that improve win rates, shorten sales cycles, and increase the scalability of the Solutions Engineering function Ideally, you'd have: - Deep technical background with significant experience in customer-facing engineering roles (pre-sales, forward-deployed, or post-sales) at enterprise scale - Proven track record of owning and closing complex, multi-stakeholder technical deals with Fortune 500 or equivalent enterprises - Strong systems thinking and architecture experience across cloud, data, and AI/ML systems - Hands-on experience with programming languages such as Python, Java, or similar, with the ability to prototype and validate solutions when needed - Experience operating as a senior technical advisor to executive stakeholders, with strong presence and credibility - Demonstrated ability to navigate ambiguity, influence without authority, and drive alignment across diverse teams - Exceptional communication skills, with the ability to translate between business, product, and technical audiences - High degree of ownership, intellectual curiosity, and bias for action in fast-paced, ambiguous environments Nice to haves: - Deep experience with Generative AI / LLM applications in enterprise environments - Background in forward-deployed engineering or building production-grade ML systems - Experience in regulated industries such as financial services, insurance, or healthcare Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $180,000 - $225,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Principal Architect
Principal Architect Location: Washington, DC About the Role We are seeking a Principal Architect to drive the design, development, and deployment of our agentic AI products in a fast-paced, collaborative, extremely high-visibility environment. In this role, you will lead a team of 50+ engineers, providing both strategic and technical guidance. You’ll be responsible for high-impact architectural decisions, cross-company collaboration, and executive level engagements. What You’ll Do - Team Leadership: Lead and mentor a high-performing engineering team of 80+, fostering a culture of technical excellence and ownership. - Technical Direction: Guide your team through complex challenges involving LLMs, AI agents, and large-scale distributed systems. - Executive Stakeholder Engagement: Represent Scale AI in high-stakes negotiations and strategic discussions with senior external partners, demonstrating strong technical competence and credibility. - Strategic Planning & Communication: Develop and communicate a compelling vision for Scale AI’s technology applied to your program. Provide regular updates to senior leadership and key stakeholders on progress, risks, and opportunities. - Culture & Teamwork: Foster a culture of speed, unity of purpose, resilience, and teamwork. Lead through uncertainty with determination and adaptability. What We’re Looking For - 10+ years of software engineering experience, including 5+ years in a technical leadership or staff role. - Deep understanding of modern AI/ML technologies, including experience working with LLMs and AI agents. - Proficient in one or more modern programming languages (Python, JavaScript/TypeScript) - Hands-on experience with Kubernetes and cloud infrastructure (AWS, GCP, or Azure). - Strong product and business sense, with a track record of aligning engineering efforts with company goals. - Ability to operate effectively in ambiguous, fast-changing environments and guide your team to do the same. - Experience in executive level engagement with industry partners and Public Sector customers Success Metrics Within 6 months: - Successful demonstration of agentic AI’s mission value in high-stakes customer demonstrations - Establish Scale AI as the preferred agentic AI partner for the PEO - Establish high velocity, agile engineering cadence both internally and with our industry partners Within 12–18 months: - Secure follow-on contract award with expanded scope for Scale - Position Scale AI as the global AI leader in this mission area - Establish developed solutions as Scale product offerings to deliver on future contracts Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $298,400 - $373,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Finance Systems & Automations Manager
Overview Scale’s Finance Systems and Automation team is looking for a builder-oriented team member to help design and develop integrations, automations, and AI agents that streamline workflows across Finance, Accounting, People, and Recruiting. In this role, you will work closely with stakeholders across Finance, Accounting, People Operations, and Recruiting to understand their workflows and build integrations, automations, and agentic workflows that reduce manual effort and accelerate execution across these teams. You will leverage our internal data infrastructure, system integration tooling, and emerging AI platforms to architect scalable solutions — from traditional system integrations to intelligent agent-driven workflows — that serve as the foundation for long-term operational efficiency. We’re looking for someone who thrives on connecting systems, automating repetitive processes, and pushing toward more autonomous, AI-assisted operations. You should be comfortable navigating ambiguity, designing solutions that scale, and rigorously validating outcomes end to end. What You’ll Do - Design and build agent-driven workflows and automation systems across People Operations, Recruiting, Finance, and Accounting - Identify opportunities to replace manual or rules-based processes with agentic workflows - Partner with stakeholders to translate business processes into scalable, automated solutions - Lead the implementation of end-to-end workflows, from requirements through deployment and validation - Automate candidate-to-employee transitions (e.g., Greenhouse → HRIS → provisioning systems) - Build workflows to manage employee lifecycle events such as onboarding, transfers, and offboarding - Automate approval flows and data synchronization across People, Finance, and Recruiting systems - Support accounting and finance workflows through scalable integrations and automation - Design and implement the underlying integrations and data flows that enable reliable automation and agent behavior - Establish and apply best practices for workflow design, monitoring, error handling, and maintainability - Collaborate with data and engineering teams to ensure automation systems are built on reliable data foundations - Maintain clear documentation of integrations, automations, and agent behavior - Support adoption of automation and AI-enabled workflows by working closely with People Ops, Recruiting, and Finance stakeholders What We’re Looking For - 5+ years of experience building integrations and automation workflows across business systems - Hands-on experience with an iPaaS platform (e.g., Workato, Mulesoft, Boomi, etc.) - Workato Certification is big plus - Experience building or experimenting with AI-powered workflows, LLM APIs, or agent-driven systems - Experience designing workflows across employee lifecycle processes (hire, onboard, manage, offboard) - Experience integrating Finance systems such as NetSuite, Coupa, or similar - Experience working with PayRoll systems such as ADP, Deel, Workday is a plus - Experience working with People and Recruiting systems such as Workday, BambooHR, Greenhouse, or similar is a plus - Strong problem-solving skills and ability to operate independently in a fast-paced environment - Excellent communication skills and experience working cross-functionally with business stakeholders - A builder mindset with a focus on delivering reliable, scalable solutions - Understanding of how to design reliable, production-ready agentic workflows (e.g., validation, retries, guardrails) is a plus Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of San Francisco is: $165,600 - $207,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Enterprise Account Executive (Healthcare & Life Sc...
The Enterprise Account Executive (Healthcare & Life Sciences) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI’s most strategic healthcare and life sciences customers. This role is focused on selling complex, agentic AI solutions - autonomous workflows powered by LLMs and human-in-the-loop systems - into health systems, payers, pharma, biotech, and digital health organizations. You will act as a strategic partner to clinical, operational, and technical leaders - helping them transform core workflows such as clinical documentation, prior authorization, revenue cycle, pharmacovigilance, clinical trials, medical affairs, and patient engagement through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, strong executive presence, and the ability to navigate regulatory, compliance, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while quarterbacking cross-functional teams across Solutions Engineering, Product, Research, and Delivery to land and scale high-impact AI programs. You Will: - Own and expand relationships with leading healthcare and life sciences organizations (providers, payers, pharma, biotech), focusing on multi-year, strategic AI initiatives - Sell agentic AI solutions by mapping Scale’s capabilities to high-impact workflows (e.g., clinical documentation, prior auth, revenue cycle, patient ops, clinical trials, drug safety, medical review) - Build trusted relationships with executive stakeholders (CIO, CTO, CMIO, Chief Data/AI Officer, Heads of Clinical Ops, R&D, Commercial) - Develop and execute multi-threaded account strategies that drive net-new revenue, expansion, and long-term platform adoption - Lead complex deal cycles, including ROI modeling, business case development, and mutual close plans across new business, renewals, and expansions - Partner closely with Solutions Engineering to design and land technically credible pilots, POVs, and production deployments - Navigate healthcare-specific regulatory and compliance requirements (e.g., HIPAA, GxP, data governance, auditability) throughout the sales process - Act as the voice of the customer internally - informing product roadmap, agent design, and vertical-specific solutions - Maintain strong pipeline discipline, forecasting accuracy, and deal hygiene using Salesforce, Clari, and related tools - Operate effectively in a fast-paced, cross-functional environment with high ownership and attention to detail Ideally, You Will Have: - 8–12+ years of enterprise sales experience, with significant focus on healthcare or life sciences (providers, payers, pharma, biotech, or digital health) - Proven track record of closing and expanding large, complex, multi-million dollar deals in regulated environments - Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions to both technical and non-technical stakeholders - Strong understanding of key healthcare/life sciences workflows (e.g., clinical operations, revenue cycle, patient engagement, R&D, clinical trials, pharmacovigilance) - Demonstrated success engaging executive stakeholders and building compelling ROI-driven business cases - Familiarity with regulatory and compliance considerations (e.g., HIPAA, FDA/GxP, data privacy, model governance) - Strong command of enterprise sales fundamentals, including account planning, multi-threading, and forecasting discipline - Ability to navigate long, complex sales cycles with multiple stakeholders and competing priorities - Excellent communication, storytelling, and executive presence - High degree of ownership, intellectual curiosity, and a consultative, customer-first mindset Nice to Haves: - Experience selling agentic AI, LLM platforms, or automation solutions into healthcare or life sciences - Background working with clinical, regulatory, or data organizations - Familiarity with EHR systems, clinical data, or real-world evidence platforms - Experience in high-growth or emerging technology environments Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $200,000 - $230,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Enterprise Account Executive (Financial Services)
The Enterprise Account Executive (Financial Services) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI’s most strategic financial services customers and prospects. This role is focused on selling complex, agentic AI solutions -autonomous workflows powered by LLMs and human-in-the-loop systems - into large banks, insurers, asset managers, and fintechs. You will operate as a strategic partner to senior executives across the business, technology, and risk organizations - helping them reimagine core workflows (e.g., underwriting, fraud detection, KYC, claims, research, and operations) through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs. You Will: - Own and expand relationships with the largest financial services institutions (banks, insurers, capital markets, fintech), focusing on high-impact, multi-year AI transformations - Sell agentic AI solutions by mapping Scale’s capabilities to mission-critical workflows (e.g., underwriting, fraud, compliance, customer ops, investment research) - Build trusted relationships with executive stakeholders (CIO, CTO, Chief Data/AI Officer, Heads of Risk/Operations/Lines of Business) and guide enterprise AI strategy - Develop and execute multi-threaded account plans that drive net-new revenue, expansion, and long-term platform adoption - Lead complex deal cycles, including business case development, ROI modeling, and mutual close plans across new business, renewals, and expansions - Partner deeply with Solutions Engineering to shape and land technically credible pilots, POVs, and production deployments - Navigate regulatory, security, and procurement processes unique to financial services environments - Act as the voice of the customer internally—informing product roadmap, agent design, and vertical-specific solutions - Maintain a strong command of pipeline, forecasting, and deal hygiene using Salesforce, Clari, and related tools - Operate with urgency and precision in a fast-paced, highly cross-functional environment Ideally, You Will Have: - 8–12+ years of enterprise sales experience, with significant focus on financial services (banking, insurance, capital markets, or fintech) - Proven track record of closing and expanding large, complex, multi-million dollar enterprise deals within highly regulated environments - Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions at a business and technical level - Deep understanding of financial services workflows (e.g., underwriting, claims, fraud, KYC/AML, research, operations) and how technology transforms them - Demonstrated success engaging and influencing executive stakeholders, including building and delivering compelling business cases and ROI narratives - Strong command of enterprise sales methodology, including account planning, multi-threading, and disciplined forecasting - Ability to navigate ambiguity, long sales cycles, and complex stakeholder landscapes with high ownership and resilience - Excellent communication and storytelling skills across both technical and non-technical audiences - High level of business acumen, technical curiosity, and a consultative, customer-first mindset Nice to Haves: - Experience selling agentic AI, LLM platforms, or automation solutions into financial services - Background working with or alongside risk, compliance, or data organizations within large enterprises - Familiarity with regulatory considerations (e.g., model risk management, auditability, data privacy) in AI deployments - Prior experience in high-growth or emerging technology environments Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $200,000 - $230,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Engineering Manager, UAE
About Scale AI Scale's rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing governments around the world. Our core work consists of: - Creating custom AI applications that will impact millions of citizens - Generating high-quality training data for national LLMs - Upskilling and advisory services to spread the impact of AI As these applications move from prototype to production, we're investing heavily in the infrastructure and people that keep them reliable, secure, and trusted by our government partners. At Scale, we're not just building AI solutions - we're enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you're ready to shape the future of AI in the public sector and be a founding member of our team, we'd love to hear from you. Role Overview We are looking for a technically strong and client-oriented Engineering Manager to lead the development of AI applications directly for UAE government agencies, based in the UAE. The UAE is one of the most ambitious AI-first governments in the world, with sweeping national initiatives around smart government, digital transformation, and sovereign AI — and this role puts you at the center of that mission. This role requires someone who is equally at home in a government stakeholder meeting as they are in a technical design review. You will own engineering delivery, embed deeply with UAE government clients, and help build Scale's presence as the leading AI partner for public sector transformation in the region. What You'll Do - Lead and manage a team of engineers building AI-powered applications for UAE federal and local government clients, ensuring high-quality delivery and strong client outcomes - Act as the primary technical point of contact for UAE government stakeholders — building trusted relationships, leading discovery workshops, and presenting solutions at the executive level - Design, build, and optimize full stack AI applications end-to-end, spanning data pipelines, ML model integration, APIs, and frontend delivery - Develop and deploy AI/ML solutions including LLM-powered applications, AI agents, and intelligent automation tailored to UAE government use cases - Architect and maintain robust API integrations between Scale's platform and UAE government systems and third-party services - Partner with product, go to market, and government counterparts to translate requirements into scalable engineering solutions and drive delivery from concept to production - Represent Scale AI in client-facing settings including workshops, technical demos, and executive briefings with UAE ministry and agency stakeholders - Manage delivery across multiple concurrent workstreams, balancing velocity and quality in a dynamic, fast-paced environment - Mentor and grow engineers on the team, building a culture of technical excellence, ownership, and client focus - Contribute to shaping team culture, engineering processes, and best practices as a key leader within the Global Public Sector organization What We're Looking For - 6+ years of total software engineering experience, with a strong background in AI/ML engineering and full stack development - 3+ years of engineering leadership experience, with a proven ability to manage and grow high-performing technical teams - Strong AI/ML engineering foundation — hands-on experience building, fine-tuning, or deploying machine learning models and LLM-based applications in production environments - Full stack engineering proficiency across the entire application stack, including backend services, APIs, data pipelines, and frontend interfaces - Proven experience in a customer-facing or client-embedded engineering role — confident engaging directly with government or enterprise clients, running technical workshops, and communicating clearly with non-technical stakeholders - Experience designing and integrating APIs at scale, including RESTful services and AI/ML APIs - Ability to turn complex government requirements into practical, scalable engineering solutions under real delivery pressure - Track record of shipping high-quality products and features at pace in dynamic, ambiguous environments - Excellent communication and presentation skills, with the ability to tailor technical content for senior government audiences - Familiarity with UAE government digital transformation priorities — including initiatives such as UAE Vision 2031, smart government programs, or national AI strategies — is strongly preferred - Experience working in or with the UAE or broader GCC region is strongly preferred; Arabic language skills a plus PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Engineering Manager, Saudi Arabia
About Scale AI Scale's rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing governments around the world. Our core work consists of: - Creating custom AI applications that will impact millions of citizens - Generating high-quality training data for national LLMs - Upskilling and advisory services to spread the impact of AI As these applications move from prototype to production, we're investing heavily in the infrastructure and people that keep them reliable, secure, and trusted by our government partners. At Scale, we're not just building AI solutions - we're enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you're ready to shape the future of AI in the public sector and be a founding member of our team, we'd love to hear from you. Role Overview We are looking for a technically strong and customer-oriented Engineering Manager to lead the development of AI applications for Saudi government clients. This role sits at the intersection of engineering leadership, AI/ML delivery, and direct client engagement—requiring someone who is equally comfortable presenting to a government stakeholder as they are reviewing a system architecture or shipping code. As a founding member of our regional team, you will help define how Scale AI shows up for some of the most ambitious public sector AI initiatives in the Gulf. If you thrive in fast-paced, high-impact environments and want to shape the future of AI in government, we would love to hear from you. What You'll Do - Lead and manage a team of engineers delivering AI-powered applications for KSA government clients, ensuring high-quality output and on-time delivery - Serve as the primary technical point of contact for KSA government stakeholders—translating complex engineering concepts into clear, accessible language for non-technical audiences - Design, build, and optimize full stack AI applications end-to-end, from data pipelines and ML model integration through to APIs and frontend delivery - Develop and deploy AI/ML solutions including LLM-powered features, AI agents, and intelligent automation tailored to government use cases - Build and maintain robust API integrations connecting Scale's platform with government systems and third-party services - Partner with product, go to market, and government counterparts to define requirements, scope solutions, and drive delivery from conceptualization through production - Represent Scale in client-facing settings including workshops, demos, and executive briefings with KSA government agencies - Manage the full product lifecycle across multiple workstreams simultaneously, balancing speed and quality in a fast-paced environment - Inspire, mentor, and grow engineers on the team, fostering a culture of technical excellence and customer focus - Influence team culture, engineering processes, and best practices as a senior leader within the Global Public Sector organization What We're Looking For - 6+ years of total software engineering experience, with a strong background in AI/ML engineering and full stack development - 3+ years of engineering leadership experience, with a demonstrated ability to manage and develop high-performing technical teams - Strong AI/ML engineering foundation—hands-on experience building, training, fine-tuning, or deploying machine learning models and LLM-based applications in production - Full stack engineering proficiency across the entire application stack, including backend services, APIs, data pipelines, and frontend interfaces - Proven experience in a customer-facing or client-embedded engineering role—comfortable engaging directly with government or enterprise clients, leading technical discussions, and building trust with non-technical stakeholders - Experience designing and integrating APIs at scale, including RESTful services and AI/ML APIs - Ability to translate complex government business requirements into practical, scalable engineering solutions - Track record of shipping high-quality products and features at pace in dynamic, ambiguous environments - Excellent communication and presentation skills, with the ability to adapt technical content for diverse audiences - Desire to work in a very fast-paced, high-stakes environment where your work directly impacts citizens - Experience working in or with the Gulf Cooperation Council (GCC) region is strongly preferred; Arabic language skills a plus PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Engineering Manager, Global Public Sector
Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: - Creating custom AI applications that will impact millions of citizens - Generating high-quality training data for national LLMs - Upskilling and advisory services to spread the impact of AI Our Scale Generative AI Platform (SGP) powers production-grade GenAI applications with foundational services, APIs, and infrastructure that accelerate adoption across industries. As more of these applications move from prototype to production, we are investing heavily in the core platform that enables this scale. We are looking for a technical and strategic Engineering Manager to lead our Engineering efforts Internationally to power custom applications we build for our public sector clients. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: - Manage the engineering team and drive technical delivery. - Design, build, and optimize backend services for advanced AI-driven applications, focusing on AI agents, evaluation tooling, and automation. - Comfortable working cross functionally, whether that be internal or external customers - Work across the entire product lifecycle from conceptualization through production - Build features end-to-end, system design, debugging and testing - Deliver experiments at a high velocity and level of quality to engage our customers - Influence the culture, values, and processes of a growing engineering team - Inspire and mentor engineers. - Collaborating with cross-functional teams to define, design, and ship new product features and experiences Ideally you’d have: - At least 5 years of relevant experience and at least 2 years of experience managing back engineers is preferred - Proven success in leading, managing, and developing high-performing Engineering teams - Expertise in identifying product engagement patterns and trends for large scale consumer products - Track record of shipping high-quality products and features at scale - Desire to work in a very fast-paced environment - Ability to turn business and product ideas into engineering solutions - Excellent problem-solving skills, and be able to work independently or as part of a team PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Engagement Manager, Public Sector
Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments. You will: - Manage customer relationships from the executive to the end user - Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine - Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives - Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success - Oversee onboarding and successful implementation of customer accounts We have a diverse team with a variety of skill sets, many have: - A technical background (education or professional experience with computer science, economics, statistics, engineering) - A proven track record in B2B client-facing roles and expanding client relationships - Prior experience owning the technical implementation of solutions to the government Must haves: - An active TS/SCI clearance - 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions - A track record of structured, analytics-driven problem solving - Excellent verbal and written communication skills - Willingness to be onsite with customers 4+ days per week in the Suffolk, VA area with occasional travel (less than 25%) to Scale’s DC office We have a diverse team with a variety of skill sets, many have: - 10+ years of professional experience, often in a customer-facing technical program management role in industry or government - Prior experience at an API technology company and / or managing technical customers using an API - A technical degree in computer science, engineering, or related field - Proficiency in Python, SQL or other programming languages - Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc) Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Maryland/Florida/Arizona/Virginia is: $166,400 - $249,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Engagement Manager (Hawaii), Public Sector
Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments. You will: - Manage customer relationships from the executive to the end user - Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine - Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives - Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success - Oversee onboarding and successful implementation of customer accounts Must haves: - An active TS/SCI clearance - 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions - A track record of structured, analytics-driven problem solving - Excellent verbal and written communication skills - Willingness to be onsite with customers in locations throughout the Oahu area 4 days per week and able to travel at least 25% of the time (as needed) We have a diverse team with a variety of skill sets, many have: - 10+ years of professional experience, often in a customer-facing technical program management role in industry or government - Prior experience at an API technology company and / or managing technical customers using an API - A technical degree in computer science, engineering, or related field - Proficiency in Python, SQL or other programming languages - Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc) Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Honolulu, Hawaii is: $166,400 - $249,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Engagement Manager
Scale's Generative AI business is continuing to see tremendous growth and expansion. As an Engagement Manager, you will be own frontier AI lab customer relationships, directly overseeing ongoing projects, driving new demand generation, and working cross-functionally with Operations, ML, Engineering, Finance and other internal stakeholders to ensure the seamless execution of Scale’s GenAI products and services. Essentially you are the bridge connecting customer success with how Scale's operations and product teams execute and deliver. The ideal candidate is organized, execution-focused, and thrives on managing complexity. Precision across tracking, documentation, and customer follow-through builds the trust that earns Scale more work. You will: - Own end-to-end account management for assigned customer work, from opportunity scoping to project kickoff through completion. - Manage customer communications, action items, and follow-ups across multiple concurrent projects. - Act as a consultative thought partner to Scale’s customers, shaping customer needs into defined project delivery outcomes. - Monitor delivery attainment against customer throughput and quality standards, proactively identifying risks and escalating blockers with proposed solutions - Partner cross-functionally with operations, engineering, and planning teams to improve delivery efficiency and drive better outcomes for customers Ideally you'd have: - 3+ years of work experience in consulting, technical program management, or project management. - 2+ years of experience in B2B client-facing roles. - Work experience in a high-growth company environment, working cross-functionally and wearing multiple hats. - A technical background (education or professional experience with CS, Engineering, Economics, Mathematics, or another STEM field) - Ability to understand the ML training lifecycle and discuss use cases meaningfully with technical customers Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $160,800 - $201,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Director, Technical Program Manager
About This Role As the Director of TPM, Enterprise , you are not just managing programs; you are the architect of a new organizational capability. You will be responsible for building, scaling, and leading a world-class TPM team from the ground up . Your mission is to establish the strategic framework for how we execute enterprise-grade initiatives, ensuring data quality, operational efficiency, and the seamless integration of AI capabilities across all business units. You will act as a strategic partner to Engineering and Product leadership, transforming high-level business vision into a rigorous, scalable execution engine. This is a high-stakes leadership role requiring a blend of deep technical fluency (particularly in ML/AI lifecycles), organizational design, and the ability to influence at the highest levels of the company. Key Responsibilities - Team Building & Leadership: Recruit, hire, and mentor a high-performing team of Technical Program Managers. Define the team’s culture, operating model, and career development paths. - Strategic Roadmap Ownership: Define the long-term execution strategy for Enterprise programs, ensuring alignment with company-wide OKRs and product milestones. - Organizational Design: Establish standardized processes for program delivery, risk management, and cross-functional communication that can scale with the company's growth. - Cross-Functional Orchestration: Serve as the primary bridge between Engineering, Product, and Executive leadership. Resolve high-level dependencies and resource conflicts across Platform, Data, and Product teams. - Executive Communication: Translate complex technical roadmaps and GenAI initiatives into clear business outcomes, risk profiles, and delivery forecasts for the C-suite and Board. - Operational Excellence: Drive the adoption of enterprise-grade standards for data quality and infrastructure reliability. Ensure that "Enterprise" isn't just a label, but a measurable standard of excellence across all BUs. Ideally You’d Have - 10+ years of experience in Technical Program Management or Engineering Leadership, with at least 4+ years in a people management capacity leading other TPMs or Engineers. - Proven track record of building teams from scratch in high-growth, fast-paced environments (e.g., Series C through IPO or within a major tech incumbent). - Deep expertise in the AI/ML lifecycle , including LLM fine-tuning, performance evaluation, and the infrastructure requirements for deploying GenAI at scale. - Expert-level Stakeholder Management: Ability to navigate complex organizational politics and drive consensus among diverse technical and non-technical leaders. - Systems Thinking: The ability to look beyond individual projects to see the broader technical ecosystem and identify "force multipliers" for the organization. - Strategic Tooling Proficiency: Experience implementing enterprise-level planning and tracking frameworks (e.g., Jira Align, specialized roadmap software, or custom internal dashboards). Nice to Have - Engineering Background: A background as a Software or ML Engineer, providing the "technical gravity" needed to earn the respect of senior architects and principals. - Platform-First Mindset: Experience building and driving adoption of internal developer platforms or horizontal services used by thousands of internal stakeholders. - Change Management Expertise: Proven ability to lead large-scale organizational shifts in methodology or technical architecture. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of San Francisco is: $241,600 - $302,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Director, Forward Deployed Engineering
Director, Forward Deployed Engineering At Scale AI, we're not just building AI tools—we're pioneering the next era of enterprise AI. The world's largest enterprises are racing to deploy Generative AI into the core of their operations, and Scale is the partner that gets them there. Our Forward Deployed Engineering team sits at the intersection of customer delivery and core platform development, embedding alongside customers to turn research breakthroughs into production systems that drive measurable business outcomes. We're hiring a Director of Forward Deployed Engineering to oversee delivery for our largest and most strategic accounts. You'll lead a team of elite engineers who embed directly with Fortune 500 customers to ship deeply integrated AI agents—owning everything from agent design and evaluation to the backend services, data systems, and cloud infrastructure that make them production-ready. You'll partner closely with our Forward Deployed and Product teams to make sure we're shipping as efficiently as possible, turning hard-won field lessons into reusable platform capabilities that compound our velocity over time. This is a high-autonomy, founder-mindset role. You'll own outcomes end-to-end, scale a team that can operate under pressure, and shape how AI adoption actually happens inside the world's biggest enterprises. Your success will be measured by how consistently your team ships, how durably those deployments stick, and how clearly the signal from the field sharpens our product roadmap. You Will - Own delivery for our largest accounts. Lead end-to-end execution across our most strategic enterprise customers—scoping engagements, sequencing delivery, removing blockers, and making sharp trade-offs between scope, speed, and quality to drive production adoption. - Lead and grow the team. Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set the technical bar, establish hiring standards, and build onboarding and career frameworks that let the team scale without losing intensity. - Provide holistic technical oversight. Maintain a deep working understanding of every layer of what we ship—agents, models, evaluations, backend services, data pipelines, and cloud infrastructure—so you can review architectures, debug production issues, and raise the quality bar across every engagement. - Partner with Product and core Engineering. Work closely with Forward Deployed, Product, and Platform teams to ensure we ship efficiently. Identify patterns across engagements and codify them into reusable platform capabilities, playbooks, and building blocks that make the next deployment faster than the last. - Engage directly with customer leadership. Forge trusted relationships with senior stakeholders at Fortune 500 customers. Translate ambiguous business problems into concrete technical roadmaps with measurable outcomes, and represent Scale at the executive level. - Enforce production excellence. Set and hold the standard for reliability, security, observability, and evaluation across deployed agents—making sure the systems we ship are genuinely enterprise-ready, not just demo-ready. - Drive the feedback loop into product. Translate field insights into sharp, actionable input for Product and Research, influencing model choices, platform features, and roadmap priorities. - Operate with founder mindset. Own outcomes without waiting to be asked. Move with urgency in ambiguous environments. Make sound calls under pressure and model the calm, focus, and judgment the team needs when stakes are high. Ideally You’d Have - 10+ years of software engineering or technical delivery experience , including 3+ years leading high-performing customer-facing engineering teams (Forward Deployed, Solutions Engineering, Applied AI, or similar). - A solid engineering background. You've led high-pressure technical projects from prototype to production, and you're still comfortable whiteboarding system architectures, reviewing code, and debugging production issues alongside your team. - Proven ability to scale a delivery team. You've built hiring bars, onboarding programs, and operating standards for technical organizations, and you've interviewed and hired at volume for senior engineering roles. - Hands-on fluency with the full AI stack. Deep familiarity with LLMs and agent systems, evaluation frameworks, backend and API design (Python or TypeScript), data systems (PostgreSQL, DynamoDB, MongoDB, or similar), and cloud infrastructure (AWS, Azure, or GCP) including Kubernetes, Docker, and IaC tooling. - Experience deploying AI into complex enterprise environments , including navigating security reviews, identity/SSO, data residency, legacy integrations, and compliance requirements. - A track record of turning field work into product leverage. You've codified repeatable patterns from customer engagements into tools, libraries, or platform features that scaled across the next wave of deployments. - Strong cross-functional leadership. You've aligned Sales, Product, Engineering, Research, and Customer Success around shared goals and delivered outcomes that required all of them to row in the same direction. - Founder mindset. High autonomy, high motivation, high ownership. Comfortable operating with ambiguity, bias toward action, and the judgment to know when to ship and when to raise the bar. Exceptional communication. You can translate technical tradeoffs into decisions for executive and non-technical audiences, and model the customer empathy you expect from your team. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Director of Technology & Systems
About the Role The Director of Technology and Systems will be responsible for building real depth across Finance, GTM, Operations, and People systems, connecting these capabilities into a powerful, AI-integrated backbone. You are a builder-first leader who will blend enterprise architecture with cutting-edge AI automation. Your goal is to eliminate fragmentation and enable every function to move faster by deploying internal AI agents that reduce manual work and surface actionable insights. You will lead the charge in making our internal operations as sophisticated as the external products we build. Key Responsibilities - Enterprise Application Strategy: Own the full lifecycle of our application ecosystem, and specialized AI tools. Ensure these systems converge into a secure, scalable backbone. - AI Agent Deployment: Identify opportunities to replace manual workflows with AI/LLM-powered agents. Build and manage "internal agents" that automate forecasting, revenue capture, and employee self-service. - Cross-Functional Partnership: Serve as the primary technology partner to the leadership team. Align system roadmaps with departmental goals to ensure seamless data flow from production to the back office. - Operational Excellence: Mature our core systems by establishing disciplined change management, clear data governance, and measurable SLAs. Stabilize environments to support audit and regulatory requirements. - Team Leadership: Lead a high-impact team that fosters a culture of curiosity, speed, and user-centricity. Ideally, you have: - 10+ years of experience leading business systems or enterprise applications in a fast-paced, high-growth environment. - Deep familiarity with the enterprise systems landscape across GTM, Finance, and People functions — you understand how these platforms work, where they break down, and how to connect them into a coherent operational backbone. - AI/Automation Mindset: Proven track record of designing and deploying AI/LLM-powered workflows or agentic systems to improve business efficiency. - Architecture Skills: Ability to design scalable data flows and APIs that link disparate SaaS tools into a cohesive ecosystem. - Stakeholder Mastery: Experience influencing C-level executives and translating complex technical needs into business outcomes. - Strong working knowledge of ERP systems and core financial operations — enough to partner credibly with Finance, ask the right questions, and drive system decisions without needing to own every module deeply. - Experience with GTM systems such as, HubSpot, Outreach, Clari, CPQ (e.g., Salesforce CPQ), and similar tools. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of San Francisco is: $235,200 - $294,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
AI Deployment Strategist, Enterprise
Scale's Enterprise Applications business is growing faster than ever in the quest to develop reliable AI systems for the world's most important decisions . As an AI Deployment Strategist you will be right at the center of it, helping our largest customers build, launch, and scale groundbreaking GenAI solutions that redefine their industries. You will take full ownership of our deployment success, turning bold ideas into real impact and ensuring every engagement delivers exceptional results. In this role, you will work directly with data, engineering, business and AI leaders at some of the world's top Enterprises. You will guide projects from the first conversation through delivery, expansion, and measurable business outcomes. Within Scale, you will collaborate closely with Machine Learning, Engineering, Product, and Finance teams to streamline execution, improve processes, and shape our approach to enterprise delivery. This is a fast-moving, high-impact role that blends customer strategy, operations, product strategy and execution. You will lead the team that serves as the voice of the customer and ensure their flawless execution of customer projects. You will own: - The customer outcome: You are the on-the-ground DRI. Renewals and expansion happen because the deployment worked, and the deployment working is your job. - Repeatable delivery: On time, at quality, with deployment standards you define and enforce. When internal or external teams are not moving fast enough, you push them. - The next workstream: You see where AI unlocks new business value inside an account before the customer does. You frame the case and bring it to life with our AE and product teams. - Unsticking what's stuck : When something is blocked, you go fix it. With Engineering, Product, Finance, Ops, whoever it takes. - Feedback that shapes the product: You bring what's working and what isn't back to product and leadership in a way they can act on. Ideally, you'd have: - Experience from one of three places we've hired strong Deployment Strategists out of: (1) operators at companies that deploy enterprise AI or data products (Palantir DS or FDE-style roles, and the equivalents elsewhere), (2) Strategy consultants from BCG, McKinsey, or Bain who've moved into tech because they want to own outcomes, or (3) technical PMs or engineers who got pulled into the business and customer side and never looked back. These are profiles that have worked well, we are always open to other profiles that fit our role requirements. - 5-8 years in high-growth, high-ambiguity environments. A technical or quantitative background (CS, engineering, economics, statistics, STEM) helps. - Low ego, high hunger. You take direct feedback well, name your own weaknesses honestly, and run at hard problems. - A diagnose-before-you-solve instinct. Hypothesis-driven. You ask two layers of questions before reaching for a framework. - Zero jargon. You can turn a technical concept into business impact a CFO would act on, and a delivery plan an engineer would execute against. - Technical credibility. No engineering degree required. You are curious enough to push back on engineering leads when the architecture or the accuracy story doesn't hold up. - Commercial instinct. You think in business levers. You articulate ROI without prompting and spot upsell logic the AE missed. - Grit. You stick through tough periods. We are wary of project-hoppers. - Willingness to travel 30-50 percent, which can include international trips depending on the account. Nice to have: - Hands-on experience with enterprise AI or data infrastructure products - Deeper industry knowledge in healthcare, financial services, or consumer Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $192,800 - $241,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
AI Builder Intern
ABOUT THE ROLE This isn't a research internship. You won't spend the summer writing reports or sitting in strategy meetings. You'll spend it building — shipping AI-powered tools, automating workflows, and deploying agentic systems that real teams at Scale AI use every day. Embedded in the Data & Technology org, you'll work directly alongside engineers, data scientists, and ops leads on live automation initiatives. If you have strong instincts for what AI can do today, a bias for building over theorizing, and a fluency in modern LLM tooling — this role is for you. ──────────────────────────────────────── WHAT YOU'LL BUILD Agentic Workflows & Automation → Design and deploy multi-step agentic workflows using LLM-integrated frameworks (LangChain, LangGraph, CrewAI, or similar) → Build API-connected automations that tie together internal tools — Slack, Salesforce, Notion, and internal data systems → Prototype and iterate fast; build things that work, then make them better AI Tooling & Internal Products → Develop lightweight internal tools and dashboards that surface AI outputs to business teams → Vibe-code functional UIs — React, plain JS, or whatever gets to working fastest — for internal adoption → Identify friction points in current workflows and propose AI-first replacements Measurement & Signal → Instrument your own work — capture usage signals, time-saved estimates, and adoption metrics from day one → Contribute to the org's ROI measurement framework by tagging your projects to defined value categories ──────────────────────────────────────── A NOTE ON "VIBE CODING" We're not precious about how code gets written. Use Cursor, Claude, Copilot, or whatever gets you from idea to working demo in hours, not weeks. We care about judgment, craft, and what ships — not keystroke attribution. ──────────────────────────────────────── WHAT WE'RE LOOKING FOR → Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) — you've built something real with them → Comfortable with Python and/or JavaScript; able to read and write production-quality code → Familiarity with at least one agentic or automation framework (LangChain, AutoGen, n8n, Zapier + LLM, etc.) → Strong product instincts — you think about who will use what you build and why it matters → Able to move fast without breaking things that matter; iterative, scrappy, but deliberate → Currently enrolled in an undergraduate or graduate program in CS, data science, engineering, or related field ──────────────────────────────────────── BONUS POINTS → Prior internship or project experience in a BizOps, RevOps, or enterprise automation context → Experience integrating Slack, Salesforce, or finance/ops systems via APIs → You've built something with a multi-agent architecture — even a side project counts → Familiarity with prompt engineering, RAG pipelines, or LLM evals → An active GitHub, portfolio, or side project that shows what you can do ──────────────────────────────────────── WHY SCALE AI Scale AI is building the data infrastructure behind the world's most capable AI systems. As an AI Builder Intern on the Data & Technology team, you'll work inside one of the most AI-native organizations in the world — deploying the same tools you're learning about in an environment where the stakes are real and the pace is fast. You'll leave with production systems in your portfolio, not decks. And you'll work alongside people who think deeply about how AI transforms the way organizations actually run. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $74,400 - $111,600 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Senior/Staff Software Engineer, Search & Retrieval...
About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability. Responsibilities: - Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation - Design and build optimized indexing pipelines for structured and unstructured data - Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration - Improve retrieval quality through evaluation and observability frameworks - Design APIs for internal and external user and agentic consumers - Optimize latency, throughput and cost across large-scale inference and retrieval workloads - Drive technical direction for reliability and security What You’ll Bring to the Table: To thrive in this role, you don't need to check every single box, but you should be deeply passionate about how to turn data into knowledge. Systems Expertise - Architectural Depth: You have a proven track record (typically 6+ years) of shipping production-grade backends for large-scale systems. You don’t just write code; you design for high throughput, low latency, and long-term maintainability. - Data Engineering Savvy: You’re comfortable building high-throughput indexing pipelines that handle both the messy world of unstructured data and the rigid world of structured schemas. AI & Retrieval - Retrieval Intuition: You understand that "search" is more than just a keyword match. You have direct experience (or deep theoretical knowledge) in semantic search, vector databases, hybrid retrieval strategies, or with traditional search engines like Elastic or OpenSearch. - RAG & Orchestration: You understand the nuances of Retrieval-Augmented Generation (RAG) patterns, from embedding pipelines and hybrid search techniques to how query planning and metadata filtering can make or break an LLM's performance. Technical - Language Fluency: You are an expert in at least one major language like Go, Rust, C++, Java, or Python. - Infrastructure: Familiarity and experience with modern infrastructure tools, such as Kubernetes, cloud-native architectures, and observability frameworks, as well as infrastructure-as-code tools like Terraform or Pulumi. Ownership & Impact - Product Thinking: You don't just build to spec; you build for the user. You can design clean, intuitive APIs that both human developers and autonomous agents will love. - Ambiguity Navigator: You’re comfortable in a high-growth environment. You prefer "owning a problem" over "executing a ticket." Bonus Points - Experience building multi-tenant SaaS platforms. - Experience with retrieval evaluation frameworks—knowing how to actually measure "good" search results. - Experience with query planning or agentic reasoning loops (e.g., teaching a system how to break down a complex prompt into multiple specific steps). Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Member of Technical Staff (AI Software Engineer, A...
Perplexity is seeking energetic engineers to join our highly driven Agents engineering team. The Agents team consists of backend, full-stack, and AI/ML engineers who collaborate to build delightful agentic experiences within our Comet ecosystem https://www.perplexity.ai/comet and Perplexity Computer https://www.perplexity.ai/computer, our platform for generalized frontier intelligence. Our vision is to empower our users with AI agents that can faithfully actualize their intent, however and wherever expressed, through open-ended interactions with the world. As an engineer on our Agents team, you will bring AI expertise, sharp product intuition, and a tinkerer's mindset to advance the frontier of what agents can accomplish for our millions of devoted users. You will work across applied research and engineering to solve many open problems in AI, including: - Designing AI agents to navigate the digital world and perform increasingly valuable units of work for our users; - Training action and decision models that determine, based on complex multimodal states, how to accomplish user-specified objectives; - Providing consistently excellent experiences across desktop, mobile, headless cloud, and other environments through flexible abstractions and frictionless backgrounding; - Developing permission architectures, payload classifiers, and other methods to implement secure-by-design agentic capabilities; - Designing optimal data representations and modes of interaction between agents and their environments; - and much, much more. RESPONSIBILITIES - Drive cutting-edge AI capabilities across multiple layers of a rapidly growing product in the AI agents space. - Develop and leverage cutting-edge AI models, infrastructure, and browser technologies to advance the capability frontier and scale those capabilities for a rapidly growing userbase. - Ensure a high craft and quality bar, in both AI agent performance and user experience. - Collaborate with fellow engineers, designers, product managers, data scientists, and others across the company to integrate core Perplexity functionality into our frontier agentic products and vice-versa. - Contribute to product reliability, code quality, AI evaluation, testing, and maintenance across the broader team. QUALIFICATIONS - Strong foundational familiarity with the full AI product stack. - Proficiency in Python (bonus points for TypeScript, Go, and/or Rust). - Significant experience in at least one of the following areas: - Context engineering and tool interfaces for frontier AI models - Post-training and reinforcement learning (particularly for multimodal models) - Browser technologies (CDP, Playwright, extension development, etc.) - Strong product intuition and taste for user experience excellence. - Comfortable working with a small, fast-moving team, must be willing to dive in and take ownership. - A passion for shipping products that surprise and delight.
Member of Technical Staff (AI Infrastructure Engin...
We are looking for an AI Infra engineer to join our growing team. We work with Kubernetes, Slurm, Python, C++, PyTorch, and primarily on AWS. As an AI Infrastructure Engineer, you will be partnering closely with our Inference and Research teams to build, deploy, and optimize our large-scale AI training and inference clusters RESPONSIBILITIES - Design, deploy, and maintain scalable Kubernetes clusters for AI model inference and training workloads - Manage and optimize Slurm-based HPC environments for distributed training of large language models - Develop robust APIs and orchestration systems for both training pipelines and inference services - Implement resource scheduling and job management systems across heterogeneous compute environments - Benchmark system performance, diagnose bottlenecks, and implement improvements across both training and inference infrastructure - Build monitoring, alerting, and observability solutions tailored to ML workloads running on Kubernetes and Slurm - Respond swiftly to system outages and collaborate across teams to maintain high uptime for critical training runs and inference services - Optimize cluster utilization and implement autoscaling strategies for dynamic workload demands QUALIFICATIONS - Strong expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management - Hands-on experience with Slurm workload management, including job scheduling, resource allocation, and cluster optimization - Experience with deploying and managing distributed training systems at scale - Deep understanding of container orchestration and distributed systems architecture - High level familiarity with LLM architecture and training processes (Multi-Head Attention, Multi/Grouped-Query, distributed training strategies) - Experience managing GPU clusters and optimizing compute resource utilization REQUIRED SKILLS - Expert-level Kubernetes administration and YAML configuration management - Proficiency with Slurm job scheduling, resource management, and cluster configuration - Python and C++ programming with focus on systems and infrastructure automation - Hands-on experience with ML frameworks such as PyTorch in distributed training contexts - Strong understanding of networking, storage, and compute resource management for ML workloads - Experience developing APIs and managing distributed systems for both batch and real-time workloads - Solid debugging and monitoring skills with expertise in observability tools for containerized environments PREFERRED SKILLS - Experience with Kubernetes operators and custom controllers for ML workloads - Advanced Slurm administration including multi-cluster federation and advanced scheduling policies - Familiarity with GPU cluster management and CUDA optimization - Experience with other ML frameworks like TensorFlow or distributed training libraries - Background in HPC environments, parallel computing, and high-performance networking - Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices - Experience with container registries, image optimization, and multi-stage builds for ML workloads REQUIRED EXPERIENCE - Demonstrated experience managing large-scale Kubernetes deployments in production environments - Proven track record with Slurm cluster administration and HPC workload management - Previous roles in SRE, DevOps, or Platform Engineering with focus on ML infrastructure - Experience supporting both long-running training jobs and high-availability inference services - Ideally, 3-5 years of relevant experience in ML systems deployment with specific focus on cluster orchestration and resource management
Solutions Architect
ABOUT US: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable https://modal.com/blog/lovable-case-study, Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C https://modal.com/blog/modal-series-c at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: Modal is hiring a high-impact Solutions Architect to drive technical strategy across our most strategic enterprise accounts. You will operate as the executive technical counterpart to Enterprise Account Executives, leading complex evaluations, shaping infrastructure modernization roadmaps, and driving multi-product adoption across AI/ML workloads. This role is not demo support. It is a strategic, consultative position requiring strong architectural depth, executive presence, and the ability to influence 7–8 figure infrastructure decisions. You will work directly with CTOs, VPs of Engineering, and ML platform leaders to help them rethink how AI infrastructure should be built and operated. If you thrive in high-velocity technical sales environments and want to shape the infrastructure layer powering modern AI companies, this role is for you. WHAT YOU’LL DO: - Own the technical strategy for large, complex enterprise accounts - Partner with Enterprise Account Executives to drive 6–7+ figure opportunities from qualification through close - Lead deep technical discovery across platform, ML, DevOps, and infrastructure stakeholders - Architect end-to-end migration strategies from AWS, GCP, or Azure to Modal’s serverless infrastructure - Drive executive-level technical conversations that connect infrastructure architecture to business impact (velocity, cost efficiency, reliability) - Design and oversee proof-of-concepts that demonstrate production-grade scalability and performance - Navigate security reviews, compliance discussions, and procurement processes with confidence - Build durable relationships with technical champions and executive sponsors - Orchestrate cross-functional virtual account teams (Sales, Product, Engineering, Support) to ensure successful adoption - Influence Modal’s product roadmap by surfacing structured enterprise feedback - Mentor other Solutions Architects and contribute to technical best practices across the team REQUIREMENTS: - 5+ years in Solutions Engineering, Sales Engineering, or enterprise-facing technical roles in infrastructure, cloud, or developer platforms - Demonstrated success driving complex enterprise sales cycles ($250K+ ACV; experience with $1M+ ARR accounts strongly preferred) - Experience working with large, sophisticated Bay Area technology companies or global enterprises - Deep expertise in cloud infrastructure (AWS, GCP, Azure) including compute, networking, storage, and managed services - Strong architectural understanding of containers and orchestration (Docker, Kubernetes) - Experience designing distributed systems and production data platforms - Strong working knowledge of ML/AI infrastructure (training pipelines, inference systems, GPU workloads, MLOps) - Experience leading cloud migration or infrastructure modernization initiatives - Familiarity with Infrastructure as Code (Terraform, Pulumi, CloudFormation) and CI/CD systems - Production programming experience in Python strongly preferred - Executive-level communication skills with the ability to influence technical and business stakeholders - Proven ability to lead cross-functional virtual teams in high-stakes account environments - Strong business acumen and understanding of enterprise procurement and buying processes - Willingness to travel up to 30%
Forward Deployed Engineer - Systems
ABOUT US: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable https://modal.com/blog/lovable-case-study, Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C https://modal.com/blog/modal-series-c at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: Modal is seeking an experienced Forward Deployed Engineer (FDE) to partner with our sales team and drive technical sales success. As an FDE, you will be the technical voice in our sales process, working directly with Account Executives to help enterprise customers understand how Modal can transform their AI/ML infrastructure. You will: - Partner with Account Executives to identify, qualify, and close strategic enterprise opportunities - Lead technical discovery sessions with prospective customers to understand their current infrastructure, pain points, and requirements - Design and present compelling technical solutions that demonstrate how Modal addresses customer needs - Architect migration paths from existing cloud infrastructure (AWS, GCP, Azure) to Modal's serverless platform - Conduct technical demos, experiments, and proof-of-concepts that showcase Modal's capabilities - Navigate complex technical evaluations and address security, compliance, and integration concerns - Build trusted advisor relationships with technical decision-makers including CTOs, VPs of Engineering, and ML Engineering leads - Collaborate with product and engineering teams to communicate customer feedback and influence product roadmap - Support contract negotiations by providing technical expertise on implementation timelines, resource requirements, and success metrics REQUIREMENTS: - 5+ years of experience in solutions engineering, sales engineering, or customer-facing technical roles - Deep hands-on experience with cloud platforms (AWS, GCP, Azure) including compute, storage, networking, and managed services - Strong knowledge of containerization technologies (Docker, Kubernetes, container orchestration) - Experience with databases (SQL/NoSQL), data pipelines, and distributed systems architecture - Understanding of ML/AI infrastructure challenges including model training, inference, and MLOps workflows - Familiarity with Infrastructure as Code (Terraform, Pulumi, CloudFormation) and CI/CD pipelines - Proven track record of supporting enterprise software sales cycles ($100K+ ACV) - Exceptional presentation and communication skills with ability to explain complex technical concepts to both technical and business audiences - Strong business acumen with understanding of enterprise buying processes and procurement - Experience building migration strategies and implementation roadmaps for large-scale infrastructure changes - Ability to work effectively with cross-functional teams including sales, product, and engineering - Experience selling or implementing serverless computing, container platforms, or ML infrastructure solutions preferred - Willingness to travel up to 30% for customer meetings and industry events - Ability to work in-person in our Stockholm office
Senior Backend Engineer, Enterprise Readiness & Id...
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team The Enterprise Readiness team builds the systems that allow large organizations to securely adopt and scale LangChain in production. The team focuses on identity, authentication, authorization, billing, compliance, and tenant management to ensure our platform meets the security and operational requirements of enterprise customers. About the Role LangChain is hiring a Senior Backend Engineer focused on Enterprise Readiness & Identity to build the features that make our platform secure, compliant, and scalable for enterprise customers. This is a high-impact role on a newly formed team working at the intersection of authentication, authorization, billing, security, compliance, and tenant management. You’ll collaborate closely with infrastructure, product, GTM teams, and our largest enterprise users to shape the foundation of our enterprise offerings. Location: In-person 5 days/week in New York City, San Francisco, or Boston. What You'll Do - Design and implement backend services (Python/Go) powering enterprise authentication, authorization, billing, and tenant provisioning - Build and evolve systems for SAML, SCIM, OAuth2, and single sign-on (SSO) integrations - Develop robust role-based and attribute-based access control systems (RBAC/ABAC) at organizational scale - Build and scale billing infrastructure including invoicing, usage-based charging, and flexible pricing model support - Implement audit logging, usage tracking, and metering pipelines to support compliance and billing accuracy - Optimize enterprise onboarding and tenant lifecycle management for reliability and scalability - Collaborate with security and compliance teams to support SOC2, GDPR, and other regulatory requirements - Partner with infrastructure engineers to ensure identity and enterprise features are performant, reliable, and observable - Engage directly with enterprise customers to translate requirements into secure, scalable platform capabilities - Write clean, maintainable, and well-documented backend code What You'll Bring - Technical experience - 5+ years of backend engineering experience with Python or Go (both preferred) - Deep knowledge of authentication and identity standards including OAuth2, SAML, JWTs, and SCIM - Experience building and scaling access control systems such as RBAC or ABAC frameworks - Experience building billing or usage infrastructure in SaaS environments - Familiarity with Postgres, Redis, APIs, and modern distributed backend infrastructure Enterprise systems experience - Comfort navigating enterprise security, compliance, and multi-tenant architectures - Prior experience building enterprise-grade SaaS platforms or developer platforms Working style - Strong ownership mindset and ability to thrive in fast-paced, unstructured startup environments Nice to Have - Background in security, observability, or developer infrastructure - Familiarity with LLMs, GenAI applications, or agentic frameworks Compensation - Annual salary range: $175,000- $240,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Research Engineer, AI Safety & Alignment
ABOUT THE ROLE AND TEAM Joining us as a Research Engineer, you'll be at the forefront of tackling one of the most critical challenges in AI today: safety and alignment. Your work will be pivotal in understanding and mitigating the risks of advanced AI, conducting foundational research to make our models safer, and solving the core technical problems of AI alignment—ensuring our models behave in accordance with human values and intentions. The Safety team is dedicated to pioneering and implementing techniques that make our models more robust, honest, and harmless. As a Research Engineer, you will bridge the gap between theoretical research and practical application, writing high-quality code to test hypotheses and integrating successful safety solutions directly into our products. Your research will not only protect millions of users but also contribute to the broader scientific community's understanding of how to build safe, beneficial AI. WHAT YOU'LL DO - Develop and implement novel evaluation methodologies and metrics to assess the safety and alignment of large language models. - Research and develop cutting-edge techniques for model alignment, value learning, and interpretability. - Conduct adversarial testing to proactively uncover potential vulnerabilities and failure modes in our models. - Analyze and mitigate biases, toxicity, and other harmful behaviors in large language models through techniques like reinforcement learning from human feedback (RLHF) and fine-tuning. - Collaborate with engineering and product teams to translate safety research into practical, scalable solutions and best practices. - Stay abreast of the latest advancements in AI safety research and contribute to the academic community through publications and presentations. WHO YOU ARE - Hold a PhD (or equivalent experience) in a relevant field such as Computer Science, Machine Learning, or a related discipline. - Write clear and clean production-facing and training code - Experience working with GPUs (training, serving, debugging) - Experience with data pipelines and data infrastructure - Strong understanding of modern machine learning techniques, particularly transformers and reinforcement learning, with a focus on their safety implications. - Are passionate about the responsible development of AI and dedicated to solving complex safety challenges. NICE TO HAVE - Experience with product experimentation and A/B testing - Experience training large models in a distributed setting - Familiarity with ML deployment and orchestration (Kubernetes, Docker, cloud) - Experience with explainable AI (XAI) and interpretability techniques. - Have research in AI safety, alignment, ethics, or a related area. - Knowledge of the broader societal and ethical implications of AI, including policy and governance. - Publications in relevant academic journals or conferences in the field of machine learning ABOUT CHARACTER.AI Character.AI http://Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI http://Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures. In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach. Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI! At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.
Machine Learning Infrastructure Engineer
ABOUT THE ROLE We’re looking for seasoned ML Infrastructure engineers with experience designing, building and maintaining training and serving infrastructure for ML research. Responsibilities: - Provide infrastructure support to our ML research and product - Build tooling to diagnose cluster issues and hardware failures - Monitor deployments, manage experiments, and generally support our research - Maximize GPU allocation and utilization for both serving and training Requirements: - 4+ years of experience supporting the infrastructure within an ML environment - Experience in developing tools used to diagnose ML infrastructure problems and failures - Experience with cloud platforms (e.g., Compute Engine, Kubernetes, Cloud Storage) - Experience working with GPUs Nice to have - Experience with large GPU clusters and high-performance computing/networking - Experience with supporting large language model training - Experience with ML frameworks like Pytorch/TensorFlow/JAX - Experience with GPU kernel development ABOUT CHARACTER.AI Character.AI http://Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI http://Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures. In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach. Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI! At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.
Senior+ Software Engineer, Research Tools
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's research teams are pushing the boundaries of AI safety and capability research, and they need exceptional tools to do their best work. As a Software Engineer on the Research Tools team, you'll build the infrastructure and applications that enable our researchers to iterate quickly, run complex experiments, and extract insights from frontier AI systems. This role sits at the intersection of product thinking and full-stack engineering. You'll work directly with researchers and engineers to deeply understand their workflows, identify bottlenecks, and rapidly ship solutions that multiply their productivity. Whether you're building human feedback interfaces for model evaluation, creating platforms for experiment orchestration, or developing novel visualization tools for understanding model behavior, your work will directly accelerate our mission to build safe, reliable AI systems. We're looking for someone who can operate with high agency in an ambiguous environment—someone who can be dropped into a research team, quickly develop domain expertise, and independently drive impactful projects from conception to delivery. No ML or Research experience is required Responsibilities - Build and maintain full-stack applications and infrastructure that researchers use daily to conduct experiments, collect feedback, and analyze results - Partner closely with research teams to understand their workflows, pain points, and requirements, translating these into technical solutions - Design intuitive interfaces and abstractions that make complex research tasks accessible and efficient - Create reusable platforms and tools that accelerate the development of new research applications - Rapidly prototype and iterate on solutions, gathering feedback from users and refining based on real-world usage - Take ownership of complete product areas, from understanding user needs through design, implementation, and ongoing iteration - Contribute to technical strategy and architectural decisions for research tooling - Mentor other engineers and help establish best practices for research application development You may be a good fit if you - Have 5+ years of software engineering experience with a strong focus on full-stack development - Excel at rapid iteration and shipping—you can move from concept to working prototype quickly - Have experience building tools, platforms, or infrastructure for technical users (engineers, researchers, data scientists, analysts, etc.) - Demonstrate high agency and ability to operate independently in ambiguous environments - Can quickly develop deep understanding of complex technical domains - Have strong product instincts and can identify the right problems to solve - Are proficient with modern web technologies (React, TypeScript, Python, etc.) - Have a track record of building user-facing applications that are actually used and loved by their target audience - Communicate effectively with both technical and non-technical stakeholders - Care about the societal impacts of your work and are motivated by Anthropic's mission Strong candidates may also have - Experience building research tools, scientific software, or experimentation platforms - Background in machine learning, AI research, or working closely with ML researchers - Founded or been an early engineer at a startup, particularly one focused on developer or researcher tools - Built open-source tools or platforms with active user communities - Experience with data visualization, interactive interfaces, or novel interaction paradigms - Contributed to engineering platforms or internal tooling at scale (similar to Heroku, Vercel, or other platform-as-a-service products) - Experience leveraging AI/LLMs to build more powerful or efficient tools - Previous work in creative tools, artist tools, or other domains requiring deep user empathy - Domain knowledge in areas like human-computer interaction, systems safety, or AI alignment Representative projects - Building interfaces for collecting and managing human feedback on model outputs at scale - Creating experiment orchestration platforms that make it easy to launch, monitor, and analyze complex research runs - Developing visualization tools that help researchers understand model behavior and identify failure modes - Designing reusable components and frameworks that enable rapid development of new research applications - Building sandboxed execution environments for safely running AI-generated code The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Research Operations, Discovery
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Team Our team is organized around the north star goal of building an AI scientist—a system capable of solving the long-term reasoning challenges and basic capabilities necessary to push the scientific frontier. About the Role We're seeking a Science Research Operations team member to build and own the operational infrastructure that keeps our research organization running at full speed. Our science teams are working on some of the hardest and most consequential problems in AI—training large-scale models, running complex experiments, and building novel products at the frontier. What makes that possible isn't just talent: it's the coordination, systems, and programs that let researchers spend their time on the science rather than the overhead around it. This role sits at the intersection of research operations, technical program management, and product strategy. You'll work directly with research scientists and research engineers, doing a mix of tasks including running research partnerships, managing complex internal programs, and helping run the team’s day-to-day operations. You'll also contribute to science product development—helping translate research directions into product strategy and ensuring our production deployment environments reflect our best configurations. This is not a pure coordination role. The best candidates will engage substantively with what the team is building, have a role in determining our strategy, spot problems before they surface, and bring genuine ownership to the systems and programs they run. Responsibilities: - Build and manage custom expert contractor networks, sourcing domain specialists for eval and training data work that requires expertise beyond standard channels - Run research partnerships with external partners, from scoping through delivery - Provide end-to-end TPM support for major research pushes—coordinating across teams, tracking dependencies, and keeping stakeholders aligned - Ensure that our research progress is complemented by products that enable scientists to make maximal use of model capabilities. - Support recruiting efforts. - Coordinate external communications for the team, including supporting blog posts and preparing public-facing materials - Partner with product teams to contribute to science product strategy, product design, and novel product integrations where research and product intersect - Own team logistics including onboarding coordination, team events, and operational programs that improve team efficiency You may be a good fit if you: - Have experience in research operations, technical program management, or a related role in a fast-moving technical environment - Can context-switch fluidly between operational work (logistics, tracking, coordination) and higher-order work (strategy, partnerships, product thinking) - Have a technical background, with experience in software development, machine learning, or biology R&D. - Are comfortable working directly with research scientists and engineers—you ask good questions, you don't need things explained twice, and you know when to escalate vs. when to handle it yourself - Have a track record of building systems and processes from scratch rather than inheriting them - Bring strong written communication skills and can represent the team accurately in external-facing materials - Have managed contractors or external partners before, including scoping work, tracking delivery, and ensuring quality - Are results-oriented, with a bias toward flexibility and impact - Thrive in ambiguous, fast-moving environments where priorities shift and no two weeks look the same Strong candidates may also have: - Direct experience sourcing and managing expert contractor networks, particularly in technical or scientific domains - Familiarity with ML research workflows—training runs, evaluations, data pipelines—and what makes them succeed or stall - Experience contributing to product development or product strategy, not just operations This role offers a rare opportunity to have broad impact on a research organization working at the frontier of AI. You'll be a key part of how ambitious science gets done—not just facilitating it, but shaping the programs, products, and infrastructure that make it possible. If you're energized by high-ownership work at the intersection of operations and research, we'd love to hear from you. Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 - $310,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Research Engineer, Universes
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Team The Universes team within Research is responsible for training AI models to perform complex, difficult, long-horizon agentic tasks in ultra-realistic settings. We design and implement novel training environments that go far beyond what models can do today — environments where models learn to navigate ambiguity, handle interruptions, maintain context over extended interactions, and exercise judgment in open-ended scenarios. About the Role We're looking for Research Engineers to help us build the next generation of training environments for capable and safe agentic AI. This role blends research and engineering responsibilities, requiring you to both implement novel approaches and contribute to research direction. You'll work on fundamental research in reinforcement learning, designing training environments and methodologies that push the state of the art, and building evaluations that measure genuine capability. Responsibilities: - Build the next generation of agentic environments - Build rigorous evaluations that measure real capability - Collaborate across research and infrastructure teams to ship environments into production training - Debug and iterate rapidly across research and production ML stacks - Contribute to research culture through technical discussions and collaborative problem-solving You may be a good fit if you: - Are highly impact-driven — you care about outcomes, not activity - Operate with high agency - Have good research taste or senior technical experience, demonstrating good judgment in identifying what actually matters in complex problem spaces - Can balance research exploration with engineering implementation - Are passionate about the potential impact of AI and are committed to developing safe and beneficial systems - Are comfortable with uncertainty and adapt quickly as the landscape shifts - Have strong software engineering skills and can build robust infrastructure - Enjoy pair programming (we love to pair!) Strong candidates may also have one or more of the following: - Have industry experience with large language model training, fine-tuning or evaluation - Have industry experience building RL environments, simulation systems, or large-scale ML infrastructure - Senior experience in a relevant technical field even if transitioning domains - Deep expertise in sandboxing, containerization, VM infrastructure, or distributed systems - Published influential work in relevant ML areas The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 - $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Research Engineer, Rule of Law
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Anthropic Institute Anthropic is a public benefit corporation building some of the world's most powerful AI systems. The Anthropic Institute is a new externally-facing organization within Anthropic whose purpose is to give the world new information about how the AI systems we build are affecting the economy, democratic institutions, and the people and organizations that interact with our systems. The Institute sits inside a frontier lab, with access to information only AI developers possess. That position is what makes our work different. We don't just study AI from the outside. We study it from within. About the Role Increasingly powerful AI systems will challenge societal functions at all levels. Anthropic has done pioneering work examining the economic impacts of AI; the Rule of Law Team takes an analogous approach to a different question: how will AI impact our constitutional democratic institutions? We ask how AI might put pressure on democracy and the rule of law, and we seek out ways of protecting democratic freedoms, both in the short and long term, and through strategies aimed at technology as well as policy. As a Research Engineer on the Rule of Law team, you'll conduct technical and sociotechnical research at the intersection of AI and democratic institutions. Your work will span safety evaluations, model improvement, institutional analysis, and the development of novel applications of AI to support civic life and efficient and accountable government. The work will directly contribute to our research publications, policy work, safety systems, and products. Although our work will evolve over time, it currently spans three broad areas: - Assuring that our AI agents rigorously obey the law: evaluations and fine-tuning to assess and improve how models process legal constraints, including alignment work in settings where defining the optimization objective is hard and novel techniques may needed. - Helping to ensure that AI reinforces the foundations of constitutional democracy: understanding how AI will impact the structure of government itself, and doing what we can to uphold popular sovereignty, ethical and accountable government, and the rule of law, including through the collaborative development of new applications of AI itself. - Enriching and expanding civic participation: using AI to support democratic deliberation, improve the interface between citizens and government services, and help citizens deliberate with one another in an informed and constructive way around policy issues. Responsibilities: - Design and run AI safety evaluations focused on legal alignment, and conduct technical work (including fine-tuning) to improve targeted aspects of model performance - Leverage AI to analyze institutional vulnerabilities created or exacerbated by AI itself, and develop accompanying sociotechnical mitigations - Develop novel applications of AI to bolster and enrich democratic processes - Conduct rigorous sociotechnical studies on how information furnished by AI can support informed deliberation and debate - Partner closely with researchers, policy and law experts, and other cross-functional teams across Anthropic to advance our safety mission - Translate research insights into actionable recommendations for both product and policy You may be a good fit if you: - Have deep expertise in AI together with substantive expertise in government, law, political science, or public policy - Have advanced skills in deep learning, together with capabilities in data science, mechanism design, govtech, deliberative tech, or a related field - Deeply understand experimental design, data analysis and inferential statistics - Have at least five years of work experience in academia, industry, or government - Are comfortable navigating the ambiguity inherent to novel research, including settings where the objective itself is hard to define - Have strong technical skills in sociotechnical settings: thinking carefully about human factors, how AI systems interact with groups of humans, and human behavior - Are energized by working at the intersection of technical research and questions of democracy and institutional design Strong candidates may also have experience with: - Designing and running evaluations or fine-tuning experiments on large language models - Large-scale data analysis - UX and interface design, with an eye toward making complex tools intuitive for non-technical users - Engineering with privacy considerations front of mind - Research relating to deliberative technology, civic technology, or the societal impacts of AI - Working with or within government, courts, legislatures, or public policy institutions Representative Projects: - AI safety evaluations focusing on legal alignment, with technical work to improve targeted aspects of model performance - Analysis of institutional vulnerabilities, with accompanying work toward technical mitigations - Development of novel applications for AI to bolster and enrich democratic processes - Sociotechnical work focused on how information furnished by AI can support informed deliberation and debate The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Research Engineer, Domain Scaling
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Domain Scaling team has the goal to make Claude world-class at real-world knowledge work in domains like finance, healthcare, and legal. This is a unique role that combines executing directly on applied research and data sourcing (real-world and synthetic) to improve our models. You'll own the end-to-end process of creating RL environments for new capabilities: identifying high-value tasks, designing reward signals, managing vendor relationships, and measuring impact on model performance. Responsibilities - Own the data strategy for knowledge work verticals end-to-end, from task sourcing through RL training - Manage technical relationships with external data vendors, including evaluation of data quality and reward design - Collaborate with domain experts to design data pipelines and evaluations - Explore novel ways of creating RL envs for high value tasks - Develop and improve QA frameworks to catch reward hacking and ensure env quality - Run generalization experiments to measure how data strategy changes improve model capabilities - Partner with other RL research teams and product teams to translate capability goals into training envs and evals You may be a good fit if you - Have experience with fine-tuning large language models for specific domains or real-world use cases - Have experience with reinforcement learning, reward design, or training data curation for LLMs - Are comfortable managing technical vendor relationships and iterating quickly on feedback - Find value in reading through datasets to understand them and spot issues - Have strong cross-functional collaboration skills - Are passionate about making AI more useful and accessible across different industries - Are excited about a role that includes a combination of applied research and hands-on data work Strong candidates may also - Have experience training production ML systems - Have experience designing evals or benchmarks for LLMs - Have domain expertise in a vertical where we would like to make our models more useful - Have experience working with external vendors or technical partners The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 - $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
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