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Partnerships
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. We're hiring a Partner Technical Manager to lead and scale our partnerships with Global Systems Integrators (GSIs). You'll own strategic GSI relationships end-to-end — building joint go-to-market plans, driving solution development, and enabling delivery at scale. As the accountable owner for a portfolio of high-impact GSI partnerships, you'll set direction, establish operating cadence, and align internal and partner stakeholders around measurable outcomes. This role demands strong executive presence and the ability to navigate complex, cross-functional work across GTM, product, legal, security, and partner organizations. What You'll Do - Own and scale strategic partnerships with international GSIs, with full accountability for adoption, revenue impact, and long-term partnership growth - Set partnership strategy, including joint business plans, execution roadmaps, and success metrics - Build a durable operating model — governance, executive alignment, and a cadence of business reviews - Drive joint go-to-market plans with Sales, Solutions, and Marketing, spanning field enablement, positioning, and demand generation - Partner with Solutions, Product, and Engineering to identify repeatable use cases and scalable delivery patterns - Work closely with Security, Legal, and Commercial teams to establish trust and compliance frameworks for partner-led work - Enable GSI partners to build deep expertise across advisory, implementation, and managed services - Monitor performance against clear metrics, resolve execution bottlenecks, and drive continuous improvement What You'll Bring - Significant experience leading strategic GSI, alliance, or channel partnerships in enterprise software, cloud, consulting, or AI - Deep understanding of how GSIs operate across enterprise customers and delivery organizations - A track record of scaling partnerships from early strategy through field activation and measurable business impact - Strong technical and product fluency, with the ability to partner effectively with Solutions, Product, and Engineering without being the hands-on implementer - Experience navigating enterprise security, privacy, governance, and commercial frameworks - Exceptional cross-functional leadership and executive presence, with comfort operating in ambiguous, fast-moving environmentsStrong communicator, comfortable producing decision-ready memos and executive updates
Account Executive — Nordics Public Sector
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY As our Account Executive for the Nordics Public Sector, based in Sweden, you will be instrumental in shaping Mistral AI's adoption across government, healthcare, education, and other public-sector institutions throughout Sweden, Denmark, Norway, and Finland. You will own the full deal cycle end-to-end — from strategic prospecting and the first intro call through to closing, deployment, and expansion — working in close partnership with our dedicated implementation specialists, technical and legal teams. This is a unique opportunity to bring sovereign, high-performance, and cost-efficient AI to the institutions that shape everyday life in the Nordics. WHAT YOU WILL DO Territory & lead development - Own the Nordics public-sector territory and build a multi-year, account-based plan covering central and local government, agencies, healthcare, and higher education across Sweden, Denmark, Norway, and Finland. - Drive strategic outbound and qualified inbound outreach to public-sector buyers and the consultancies/integrators that influence their decisions. - Convert inbound demand where upselling, framework agreements, or bespoke contracts can be achieved. Public-sector procurement & value validation - Guide customers through Proof of Concept (POC) phases, ensuring a smooth and successful evaluation, including alignment with security, compliance, and sovereignty requirements typical of Nordic public tenders. - Navigate procurement frameworks and translate successful POCs into long-term, revenue-generating framework or call-off agreements. - Translate Mistral's value proposition into public-sector outcomes: efficiency, transparency, cost control, language coverage, data residency and ethical AI. Deal management & closing - Develop and execute strategic account plans to convert leads into valued, long-term public-sector customers. - Act as the first point of contact for all external stakeholders — coordinating customer engineering, product, commercial, procurement and C-level stakeholders on both operational and executive levels. - Lead customer negotiation end-to-end, in partnership with our legal and implementation specialist teams, including framework contracts, data-processing agreements and public-sector compliance requirements. Executive engagement - Cultivate and maintain strong relationships with C-level and Director-level executives across government agencies, regions/municipalities, hospitals, and universities — as well as heads of innovation, AI and digitalization. - Understand their specific policy, regulatory, and operational challenges, and position Mistral's platform as an integral part of their strategic digitalization and AI initiatives. Technical aptitude - Demonstrate a deep understanding of the technical intricacies of our products and articulate their value to both technical and non-technical public-sector audiences. - Work side-by-side with our implementation team to ensure customer questions, concerns, and challenges are handled during pre-sales, deployment, and post-deployment — including reference architectures for sovereign deployments. - Collaborate with our technical teams to address security, data-residency and integration inquiries Training & enablement - Empower internal teams with the knowledge, win-loss insights and market feedback gathered in customer conversations to drive product roadmap priorities and go-to-market alignment for the public sector. - Contribute to building reusable playbooks, references and case studies that accelerate public-sector adoption across the Nordics and broader Europe. WHO YOU ARE - 7–10 years of experience in enterprise sales or consultative selling, ideally selling a highly complex, technical product to large organizations. - Public-sector track record: demonstrable experience selling to or partnering with Nordic governments, agencies, regions/municipalities, healthcare, or higher-education institutions — including familiarity with public procurement processes and frameworks. - Nordics market knowledge: strong existing network and cultural fluency across Sweden, Denmark, Norway, and Finland. - Significant work experience within the AI ecosystem or a related data/infrastructure/cloud field. - Experience at a successful, fast-growing startup — ideally in deep-tech. - Strong technical skills to navigate quickly evolving products and steer technical discussions confidently. - Excellent academics: Bachelor's and/or Master's degree in Business, Computer Science, Public Administration, or a related field. - Excellent English and fluent Swedish; additional Nordic languages (Danish, Norwegian, Finnish) are a strong plus. Other European languages welcome. - Outstanding negotiation, communication, and stakeholder-management skills — with the credibility to engage both technical teams and senior public-sector decision-makers. - Comfortable operating in a low-ego, fast-moving, and highly collaborative environment; a self-starter comfortable working remote-first with regular travel across the Nordics and to Mistral hubs. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Manager, Forward Deployed Engineering
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building the Applied AI team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it. As the first FDE Manager, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments. This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction. This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow. Responsibilities - Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts. - Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers. - Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities. - Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work. - Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems. - Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed. - Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field. - Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned. - Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning. - Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts. You may be a good fit if you have - 10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting. - 2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers. - Experience building organizations from 0->1, not just inheriting an existing one. - Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics. - Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers. - Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences. - Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist. Why this role matters You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Software Engineer, ML Platform
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. ABOUT THE ROLE As a Software Engineer on ML Platform at Cursor, you'll build the infrastructure that turns real product usage into better models — and keeps research moving fast on large GPU fleets. ML Platform is organized into four teams. Depending on your background, you may join any of them: - Telemetry — Own the collection and serving path that turns real product use into a record research can trust; without slowing the product, and under a small, explicit policy. Client-side or high-volume ingestion experience is a plus. - ML Data Platform — Build the shared environments and pipeline substrate researchers extend, so new experiments don’t fork their own stack. - Observability — Make it easy for researchers to start, watch, and debug their own runs. - ML DevX and Systems — Shorten the path from idea to a trusted run on the research fleet. We're looking for strong distributed-systems and infrastructure engineers who want to sit next to research and ship platform primitives that move the product. We're in-person with cozy offices in North Beach, San Francisco, Palo Alto, and Manhattan, New York, complete with well-stocked libraries. WHAT YOU’LL DO - Design, build, and operate core platform systems used daily by ML researchers and product engineers - Partner closely with research to turn recurring pain into durable infrastructure - Own reliability, performance, and developer experience for the systems in your lane - Ship iteratively in a flat, high-ownership environment. Measure impact, then raise the bar YOU MAY BE A FIT IF - You have a strong background in systems / infrastructure software engineering and enjoy building platforms other engineers depend on - You've owned production distributed systems at meaningful scale (ingestion, data pipelines, scheduling/orchestration, or similar) - You're comfortable across Linux, cloud and/or bare metal, and modern orchestration (Kubernetes, Ray, or equivalent) - You like working closely with ML researchers and product engineers - You thrive where ownership is high and the feedback loop is short ESPECIALLY STRONG BACKGROUNDS BY TEAM - Telemetry: event ingestion, product analytics pipelines, OpenTelemetry / tracing, reliable data APIs - Product Data Platform: data frameworks, Spark / Flink / Ray, ML dataset and training-data infrastructure - Observability: experiment / run monitoring, debug and eval tooling, agent-friendly observability UX - ML DevX and Systems: GPU / cluster scheduling, job queues, node health, research compute developer experience APPLYING If there appears to be a fit, we'll reach out to schedule 2-3 short technicals. After, we'll schedule an onsite in our office, where you'll work on a small project, discuss ideas, and meet the team.
Senior Software Engineer — Infra Agent Systems UK
About the Role Together AI runs one of the largest GPU fleets in the world. The Infra Agent Systems team builds the software systems that power and automate that infrastructure. We develop production AI agents that diagnose hardware failures, investigate incidents, correlate signals across the fleet, and automate operational workflows. Alongside these agents, we build the platform they run on, including knowledge graphs, retrieval systems, orchestration frameworks, and developer tooling. You’ll work across two areas: Infrastructure Agent Systems — Build production AI agents that help operate our GPU fleet by diagnosing failures, investigating incidents, gathering evidence from live systems, and assisting with remediation. These agents are used every day by our infrastructure and datacenter teams through APIs, CLI, dashboards, and Slack. Core Agent Platform — Build the platform that powers these agents, including knowledge graphs, search and retrieval, orchestration, evaluation, and the tooling that enables agents to reason, act, and continuously improve. We’re working on something that hasn’t really been done before: building knowledge graphs and self-improving AI agents that understand, operate, and continuously improve large-scale AI infrastructure. This is an opportunity to work at the intersection of AI agents, distributed systems, infrastructure, and automation , solving challenging engineering problems with real production impact. There’s an enormous amount to build, learn, and shape as we define the future of autonomous infrastructure. responsible for delivering the software but also for operating and supporting it in production. Why this Role You’ll work on two hard problems at the same time: making AI agents trustworthy enough to operate production infrastructure, and building the knowledge, retrieval, and distributed systems that make those agents effective. You’ll have the opportunity to build foundational systems from the ground up, work on infrastructure at massive scale, and help define how self-improving AI agents operate real-world AI infrastructure. Remote based in the UK Responsibilities - Design and build production AI agent systems that diagnose, investigate, and remediate infrastructure issues across one of the world’s largest GPU fleets. - Build the distributed services, orchestration framework, knowledge graph, and retrieval systems that power infrastructure agents. - Develop fleet intelligence systems that combine telemetry, infrastructure state, operational knowledge, and historical incidents to help agents make better decisions. - Integrate with observability, incident management, ticketing, fleet inventory, source control, chat, and internal infrastructure systems through well-designed APIs. - Own services end to end, including architecture, implementation, testing, deployment, observability, and production operations. - Improve agent performance through evaluations, retrieval improvements, better tools, and production feedback loops. - Turn what agents learn in production into reliable, reviewed software and automation. Requirements - 5+ years of experience building production backend systems, distributed systems, or infrastructure platforms. - Strong systems design skills and experience owning significant systems from design through production. - Depth in at least one of the following: - AI agent systems, orchestration, tool use, evaluation, or grounding - Knowledge graphs or graph data modeling - Search, retrieval, ranking, RAG, or semantic search systems - Strong backend engineering experience, including API design, service boundaries, data modeling, and integrations across complex systems. - Experience with Kubernetes, GitOps such as ArgoCD, infrastructure-as-code, and cloud platforms. - Comfortable working across languages such as Go, TypeScript, Python, or Rust. Experience in the following is a plus: - GPU infrastructure, datacenters, bare-metal systems, hardware failure modes, BMC/IPMI, or cluster schedulers - Graph databases - Event-driven systems and messaging platforms such as NATS or Kafka - Observability platforms such as Prometheus and Grafana - Building evaluation frameworks or improving the quality and reliability of LLM-powered systems About Together AI Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers and engineers in our journey in building the next generation AI infrastructure. Equal Opportunity Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. Please see our privacy policy at https://www.together.ai/privacy
Enterprise Customer Engineer, Vietnam
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Singapore What you will do as a Enterprise Customer Engineer The Enterprise Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. - This role requires frequent travel to Vietnam and work directly with clients communicate in Vietnamese. Fluency in Vietnamese is preferred. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Enterprise Customer Engineer, Singapore
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Singapore What you will do as a Enterprise Customer Engineer The Enterprise Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Customer Engineer, Digital Native Business, Indone...
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Singapore What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. - This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Customer Engineer, Digital Native Bsuiness, Singap...
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Singapore What you will do as a Customer Engineer The Enterprise Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Counsel, Product
Perplexity is AI for people who expect more. More accuracy. More agency. More signal, less noise. Our answer engine handles hundreds of millions of queries every month for people whose questions spark change and whose decisions bend the world toward progress. Our legal team works side by side with product and business teams. We help the company move quickly, make sound risk decisions, and build legal requirements into products and operations from the start. About the Opportunity We are looking for a practical, versatile attorney to join our Product, Privacy and Regulatory Legal team. You will have a clear center of gravity in consumer protection and a flexible mandate across product counseling, privacy, regulatory matters, marketing, subscriptions, and international expansion. This is not a narrow subject matter role. You might advise on a new consumer product flow one day, assess an advertising or subscription practice the next, and help respond to a regulator or customer escalation after that. You will work directly with Product, Engineering, Growth, Marketing, Support, Security, GRC, Policy, and Communications. The right person can identify the legal issue quickly, learn the product deeply, and give the business a practical path forward. You will own matters independently and help turn recurring questions into clear guidance and durable systems. This role Reports to the Senior Director, Product, Privacy and Regulatory Legal. What You Will Do - Serve as a primary legal partner for consumer products and features from early design through launch and post-launch review - Advise on consumer protection issues, including unfair and deceptive practices, disclosures, pricing, subscriptions, renewals, refunds, promotions, advertising claims, dark patterns, and customer support practices - Review marketing, growth, and advertising initiatives, including adtech and martech integrations, audience practices, email and messaging campaigns, and product claims - Counsel product and engineering teams on privacy, data use, consent, retention, security, AI transparency, age-related protections, and other legal requirements - Lead legal review of cross-functional launches and translate complex requirements into practical product and operational choices - Support responses to consumer complaints, state attorneys general, competition authorities, privacy authorities, and other regulators around the world, in partnership with the regulatory lead and outside counsel - Assess incidents and escalations that cross product, privacy, consumer protection, contractual, and regulatory lines - Monitor legal developments affecting AI products and online services, then convert them into clear advice, playbooks, and product requirements - Help build scalable legal infrastructure, including templates, review standards, decision records, training, and self-service guidance - Flex across the broader Product, Privacy and Regulatory Legal portfolio as company priorities and risk change What We Are Looking For - J.D. from an accredited law school, or an LL.M. or equivalent law degree, and current authorization to practice law in the U.S. state where you are located - At least five years of relevant legal experience at a law firm, government agency, or in house, with meaningful consumer protection or product counseling experience - Strong command of U.S. consumer protection law and enforcement principles, including Section 5 of the FTC Act and state unfair or deceptive acts and practices (UDAP) laws - Experience with several of the following areas: subscriptions and auto-renewal, advertising and marketing, privacy and data protection, payments, promotions, platform regulation, or AI governance - Ability to lead a product or regulatory matter independently, from fact development through recommendation and execution - Excellent judgment. You know what to decide, what to escalate, and how to explain risk without slowing the business unnecessarily - Clear, direct writing and the ability to translate legal requirements for product, engineering, and business teams - Comfort learning technical systems and asking precise questions about how products, data flows, and controls actually work - Hands-on attitude, low ego, intellectual curiosity, and comfort with ambiguity in a fast-moving environment - Genuine interest in AI products and the legal questions created by how people use them Bonus - Experience at the FTC, a state attorney general's office, or another consumer protection or privacy regulator - In-house experience at a consumer technology company, online platform, marketplace, or subscription business - Experience handling regulator inquiries, investigations, or consumer class action risk - Working knowledge of the CCPA/CPRA, GDPR, state privacy laws, ROSCA, CAN-SPAM, TCPA, COPPA, state auto-renewal laws, or similar international consumer regimes
Policy and Partnerships Lead CEE and Baltics, Glob...
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Achieving this requires effective engagement with policymakers and the broader communities impacted by AI. Our Global Affairs team builds authentic, collaborative relationships with public officials and the wider AI policymaking community. We work to ensure that insights from policymakers and external stakeholders inform OpenAI’s work and, in collaboration with colleagues across the organization, support the development of thoughtful regulation, industry standards, and the safe and beneficial development of AI. About the Role As the Policy and Partnerships Lead CEE & Baltics, you will develop and lead OpenAI’s public policy and partnerships strategy across Central and Eastern Europe and the Baltics as part of our broader European team. You will determine where OpenAI should engage most deeply, develop differentiated country strategies, and connect national political and policy dynamics with OpenAI’s broader European and global objectives. You will build trusted relationships with governments, regulators, public administrations, civil society, business, research institutions, and other influential stakeholders, while identifying practical, high-impact opportunities to demonstrate how AI can contribute to economic competitiveness, public-sector modernization, education and skills, security, resilience, and broader societal benefit. You will also serve as an important bridge between national capitals and Brussels, surfacing regional intelligence, assessing where national debates may influence Europe-wide outcomes, and translating OpenAI’s European priorities into locally credible strategies and engagement. This is a senior, high-ownership role at the intersection of public policy, government affairs, and partnership building. You will work closely with colleagues across Global Affairs, Legal, Communications, Product, Safety and Security, Partnerships, and Go-to-Market, and report to the Head of EU Member States Policy & Partnerships. Warsaw is the preferred location for this role. Exceptional candidates based elsewhere in Central and Eastern Europe or the Baltics may be considered, subject to employment feasibility. We offer relocation assistance to new employees. The role will involve frequent travel across the region, periodic travel elsewhere in Europe and occasional travel to the US (approximately three times per year). In this role, you will: - Develop and execute OpenAI’s public policy and partnerships strategy across Central and Eastern Europe and the Baltics, identifying priority markets, issues, and opportunities for engagement. - Build and maintain trusted relationships with senior policymakers, regulators, public administrations, civil society organizations, researchers, business leaders, and other influential stakeholders. - Develop differentiated country strategies that reflect local political, economic, and regulatory dynamics while advancing OpenAI’s broader European and global priorities. - Lead engagement on key AI and technology policy issues, helping shape policy environments that support the safe and responsible development and deployment of AI. - Identify and develop partnerships, programs, coalitions, and initiatives that translate OpenAI’s mission and policy priorities into tangible regional impact. - Monitor political, legislative, and regulatory developments across the region, surface emerging risks and opportunities, and provide clear strategic recommendations to internal stakeholders. - Serve as a bridge between national capitals and Brussels, helping connect national policy developments with EU-level debates, regulation, and implementation. - Represent OpenAI in senior-level meetings, industry forums, conferences, and other public and private engagements. - Prepare OpenAI leaders for engagement with policymakers and external stakeholders, including developing briefing materials, policy positions, and strategic recommendations. - Work cross-functionally with Legal, Communications, Product, Safety and Security, Partnerships, Go-to-Market, and other teams to develop and execute coordinated strategies. You might thrive in this role if you: - Have deep knowledge of the political, institutional, and technology-policy landscape across Central and Eastern Europe and/or the Baltics, with meaningful credibility in at least one priority market. - Have an established network and experience building trusted relationships with policymakers, regulators, civil society, and other senior stakeholders. - Understand EU policymaking and the interaction between Brussels-level policy, national politics, regulation, and implementation. - Bring strong technology-policy judgment and an understanding of issues relevant to AI, such as privacy, data, competition, copyright, product safety, and consumer protection. Direct AI-policy experience is a significant plus. - Have a track record of translating political relationships and policy objectives into concrete partnerships, programs, coalitions, campaigns, or other initiatives with meaningful impact. - Are comfortable working across multiple countries and political environments, recognizing where a common regional approach creates leverage and where local nuance is essential. - Are highly self-directed and able to manage multiple markets and workstreams through rapid cycles of analysis, decision-making, and execution. - Build trust with senior stakeholders while exercising the judgment to challenge assumptions, reshape an approach, or advise against opportunities that are unlikely to have meaningful impact. - Are an effective coalition builder who can bring together internal teams and external partners around a shared strategy. - Communicate complex technical and policy concepts clearly to diverse audiences and have the executive presence to represent OpenAI in sensitive, senior-level settings. - Bring strong strategic thinking, problem-solving, project management, and cross-functional leadership skills. - Care deeply about the potential for AI to benefit society while remaining thoughtful about its risks and the responsibilities associated with its development and deployment. - Demonstrate sound judgment, intellectual agility, and outstanding personal integrity. - Are fluent in English. Professional proficiency in at least one CEE or Baltic language is strongly preferred, with Polish particularly valuable. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Systems Integration Engineer, Build Systems | Cons...
About the Team The Systems Integration team is responsible for building the infrastructure, tooling, and validation systems that ensure our device software our device software is reliable, testable, and ready to ship. We design and maintain build systems, CI pipelines, automated test frameworks, and hardware-in-the-loop labs to enable rapid, safe product launches. Our work spans build systems, developer tools, systems integration, and cross-team collaboration to ensure developers can build reliably and ship with confidence. About the Role We are looking for an engineer to help evolve OpenAI’s Consumer Products build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, software quality, and on-device software. You will work on the systems that determine how quickly and confident engineers can move: Bazel-bazed builds, Buildkite pipelines, test coverage, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly. Our mission is to enable OpenAI to ship software running on consumer devices rapidly with a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping products instead of fighting infrastructure. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In This Role, You Will - Own and evolve Bazel and yocto-based build and test workflows in a polyrepo environment - Design and maintain Starlark rules, macros, toolchains, and integrations that make builds hermetic, reproducible, and easy for teams to adopt - Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, retry behavior, and flake isolation. - Build systems that reduce unnecessary CI work through affected-target detection, dependency graph analysis, test selection, caching, batching, and smarter scheduling - Unify local and CI development workflows so engineers can reproduce CI behavior, debug build failures, and iterate quickly without learning every detail of the build stack - Operate and optimize build infrastructure across Docker/OCI images, Kubernetes-based runners, cloud resources, and remote cache/execution systems - Instrument build and CI systems with metrics, logs, traces, dashboards, and analytics so we can measure speed, reliability, cost, and developer impact - Partner directly with users to understand pain points, onboard projects, debug hard build issues, and remove systemic bottlenecks - Use modern AI tools to pioneer novel CI failure analysis, flaky test debugging, PR triage, automated remediation, and developer-facing information - Own the reliability of the systems you build, including participating in an on-call rotation for critical developer and factory infrastructure Technologies Commonly Used In This Environment Include - Bazel and Starlark for build and test workflows - Buildkite for CI orchestration - Docker and OCI images for build and runtime packaging - Kubernetes for CI runners and infrastructure orchestration - Python, Go, TypeScript, Rust, C++, and other languages in a large monorepo - Terraform for infrastructure as code - Remote caching, remote execution, artifact storage, and build telemetry systems Minimum Qualifications: - 5+ years of engineering experience, including significant experience building infrastructure and tooling for developers - Hands-on experience with Bazel, Buck, Gradle, or similar build systems, and understand the trade offs of hermetic builds, dependency graphs, caching, sandboxing, and remote execution - Have built CI systems at scale, especially in environments where build time, queue time, test flakiness, and developer trust materially affect engineering velocity You May Be A Strong Fit If You - Are comfortable with owning production software and working in environments with strong SLA requirements - Can debug distributed build and CI failures across source control, dependency management, containers, runners, remote caches, test frameworks, and service infrastructure. - Care deeply about developer experience and have empty for the small sources of friction that slow teams down or create operational toil - Are excited to apply AI to developer infrastructure in ways that increase team velocity without weakening quality, reliability, or safety - Have operated in a polyrepo environment with source code from multiple parties About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Experiences Lead, Executive Programs
About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. We create programs that bring OpenAI’s products, research, and perspective closer to the priorities, decisions, and work of enterprise customers. Executive programming and hands-on experiences are an important part of how we help customers understand and adopt AI. They bring together our technology, our people, and real customer challenges so leaders can explore what is possible and see how it applies to their organizations. About the Role We’re looking for a Strategic Experiences Lead to bring OpenAI’s technology to life through compelling executive programs and interactive customer experiences. You will combine storytelling, demonstrations, hands-on exploration, and conversations with our experts to help customers understand what our technology can do and imagine new ways to put it to work. Working with Product Marketing, technical teams, Design, and Events, you will take an idea from concept through delivery—shaping the programming, the interactions, and how they come together into a cohesive experience. Your work will span executive engagements, customer events, and other in-person settings. This is a senior, hands-on individual-contributor role for someone who combines creative thinking with customer and commercial judgment. You will develop new concepts, test them with customers and partners, and lead the work required to deliver them at a consistently high standard. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the nature of the work, periods of more intensive onsite participation are expected as new experiences are designed and launched. Travel may be required. In this role, you will: - Translate product strategy and customer priorities into compelling programming and interactive experiences. - Shape the customer journey: what people hear, see, try, and take away. - Bring together storytelling, demonstrations, hands-on activities, and expert conversations around a clear customer objective. - Develop and test concepts with technical, creative, and events partners, then guide the work through delivery. - Make thoughtful tradeoffs across experience quality, technical feasibility, budget, and timing. - Use customer feedback and evidence of learning, adoption, and account progress to improve the work. - Build formats that can evolve with our technology and work across different audiences and settings. You might thrive in this role if you: - Have 10+ years of experience in strategic programs, enterprise marketing, customer innovation, executive programs, field marketing, or a related go-to-market discipline. - Have personally built a meaningful customer-facing program or capability from the ground up and helped it scale. - Can translate a product capability or customer need into compelling programming and experiences that invite people to participate - Understand enterprise customers and can connect program choices to adoption, relationship, and commercial outcomes. - Know how to prototype, learn quickly, make hard tradeoffs, and stop work that does not earn further investment. - Are equally comfortable developing a creative brief, shaping a session or interactive experience, reviewing a prototype, and resolving a delivery issue. - Create clarity and momentum across functions and time zones without relying on formal authority. - Create formats and resources that other teams can use and improve without losing the quality of the original experience. - Are deliberately choosing a senior individual-contributor path because you want to remain close to consequential work. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Integrated Marketing Lead, Brand & Policy
About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We develop and execute strategies that build understanding of OpenAI, deepen engagement with our key audiences, and communicate why we build, how our technology is creating value, and how we approach its broader societal impact. We work closely with Global Affairs, Communications, Creative, Research, Product, and other teams to translate complex topics into clear, relevant, and compelling stories. Our work spans national campaigns and locally tailored efforts, helping people understand both the opportunities created by AI and the important issues surrounding its development and adoption. About the Role We are seeking an experienced Integrated Marketing Lead to lead policy- and reputation-focused campaigns that strengthen the OpenAI brand nationally and within local communities. This person will spearhead integrated campaigns and corporate communications initiatives that help people understand why OpenAI builds, the impact of our technology, and how we are engaging with some of the most consequential issues surrounding AI—including infrastructure and data centers, jobs and economic opportunity, and youth safety. The role combines national paid media with locally relevant marketing and engagement efforts. The ideal candidate understands policy, public affairs, and civic audiences while also being a sophisticated brand marketer who can make complex subjects accessible and meaningful to a broader public. This person will bring strategic vision, sound judgment, organizational clarity, and exceptional execution to highly visible work. They will collaborate closely with Global Affairs, Communications, Creative, Research, and external agency partners to build trust and shape understanding of OpenAI at both the national and local levels. In this role, you will: - Lead policy and brand campaign strategy: Develop integrated marketing strategies that communicate why OpenAI builds, demonstrate the real-world impact of our technology, and address important policy and societal issues. - Build national and local campaigns: Lead a mix of national paid-media campaigns and locally tailored efforts that reach policymakers, civic and community leaders, influential stakeholders, and the broader public. - Translate complex issues into compelling stories: Turn nuanced topics—including AI infrastructure, data centers, jobs, economic opportunity, and youth safety—into clear, credible, and engaging narratives for diverse audiences. - Own campaigns from strategy through measurement: Manage the full campaign lifecycle, including audience insights, briefs, creative development, media strategy, stakeholder alignment, execution, launch, optimization, and post-campaign analysis. - Connect policy expertise with brand building: Ensure policy-focused communications strengthen the broader OpenAI brand, create greater understanding of our mission, and build long-term trust. - Champion creative excellence: Partner with internal creative teams and external agencies to develop distinctive, culturally relevant work while maintaining accuracy and sound judgment on sensitive topics. - Drive cross-functional collaboration: Work closely with Global Affairs, Communications, Creative, Research, Product, and other partners to align priorities, navigate complex issues, and bring campaigns to market effectively. - Develop audience and market insight: Build a deep understanding of policy, civic, and local audiences and use research, data, and cultural insight to determine the most effective messages, channels, and messengers. - Measure and improve impact: Establish clear campaign objectives and measurement plans, using results and audience feedback to continuously strengthen our strategy and execution. You will thrive in this role if you have: - Relevant experience: 12+ years of experience in integrated marketing, brand marketing, corporate reputation, public affairs, policy communications, or advertising, including significant experience leading complex, high-profile campaigns. - Policy audience expertise: A strong understanding of policymakers, civic leaders, advocacy organizations, community stakeholders, and other audiences that influence public understanding and policy conversations. - Brand-building experience: A demonstrated ability to translate complex or technical subjects into accessible stories that strengthen reputation, build trust, and connect a brand with a broad public audience. - National and local campaign experience: Proven success developing national campaigns as well as locally tailored marketing or public-affairs efforts informed by regional and community context. - Paid-media expertise: Experience leading substantial paid-media campaigns across channels such as television, digital video, social, print, audio, out-of-home, and local media. - Integrated campaign leadership: Proven success managing campaigns across paid, owned, earned, experiential, and community channels, with strong strategic and project-management skills. - Exceptional judgment: The ability to navigate sensitive, fast-moving, and highly visible issues with care, accuracy, and an understanding of reputational and policy considerations. - Communication and influence: Strong written, verbal, and presentation skills, with the ability to communicate effectively and influence decisions at the executive level. - Cross-functional leadership: A track record of bringing together teams with different perspectives and areas of expertise to deliver against a shared objective. - Agility and adaptability: Comfort operating in a fast-paced, evolving environment and adjusting strategies in response to new developments, audience insights, and external dynamics. Preferred Qualifications - Experience developing campaigns related to technology policy, corporate reputation, economic impact, infrastructure, workforce issues, online or youth safety, or other complex societal topics. - Experience partnering closely with public policy, government affairs, corporate communications, research, and community-engagement teams. - Experience managing creative and media agencies and substantial campaign budgets. - A passion for storytelling and for making complex ideas understandable, relevant, and human. - A test-and-learn mindset grounded in research, measurement, and continuous improvement. - Familiarity with artificial intelligence, emerging technology, and the evolving public conversation surrounding their impact. Workplace & Location - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday. - Optional locations: Washington DC or New York. If you're in either of these locations, you will need to travel to SF on a frequent basis. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Data Center Infrastructure Architect
About the Team OpenAI’s Industrial Compute team is building and productizing infrastructure capabilities that help organizations deploy and operate advanced AI systems at scale. The team works across AI hardware, systems engineering, physical infrastructure, and customer delivery to turn emerging technologies into reliable, repeatable infrastructure solutions. Our work sits at the intersection of technical strategy, product development, engineering, and deployment. We partner closely with customers and internal engineering teams to solve complex infrastructure challenges spanning compute, power, cooling, controls, and facility efficiency. About the Role We are seeking a senior, hands-on Data Center Infrastructure Architect to develop and optimize the physical infrastructure required for large-scale AI deployments. This is a broad technical role spanning data center architecture, electrical and mechanical systems, high-density compute, controls, telemetry, and digital modeling. You will use simulation, operational data, and digital-twin approaches to evaluate infrastructure designs, identify system-level constraints, and improve efficiency, reliability, cost, and speed of deployment. The ideal candidate can move fluidly between first-principles analysis, facility and equipment design, computational modeling, engineering review, and real-world implementation. You should be comfortable working across disciplines rather than operating solely within electrical, mechanical, or software boundaries. Key Responsibilities - Define system-level architectures for high-density AI data centers across power, cooling, IT equipment, controls, and facility infrastructure. - Develop digital twins and other computational models that represent the behavior of data center systems under changing workloads, environmental conditions, equipment configurations, and failure scenarios. - Use design and operational data to identify constraints, improve PUE and related efficiency metrics, and optimize capacity, reliability, water consumption, cost, and deployment schedules. - Evaluate tradeoffs across electrical topology, cooling architecture, rack density, redundancy, controls, maintainability, constructability, and operational complexity. - Translate evolving AI hardware requirements into practical facility, rack, power, and thermal architectures. - Establish reference architectures, modeling standards, design assumptions, performance requirements, and validation methodologies that can be reused across customer deployments. - Partner with software, data, controls, hardware, mechanical, electrical, construction, commissioning, and operations teams to connect digital models with real infrastructure behavior. - Integrate telemetry from systems such as BMS, EPMS, DCIM, SCADA, equipment controllers, and IT hardware into modeling and optimization workflows. - Lead technical reviews of customer and partner designs, identify material risks, and recommend changes grounded in quantitative analysis. - Work with customers and delivery teams to adapt reference solutions to site-specific constraints while preserving performance, reliability, and efficiency objectives. - Support pilots, commissioning, performance testing, and post-deployment analysis to validate models and continuously improve infrastructure designs. - Help shape the technical roadmap for Industrial Compute’s physical-infrastructure products and engineering services. Qualifications - Significant experience designing or optimizing hyperscale data centers, large mission-critical facilities, or comparable infrastructure systems. - Broad knowledge of data center electrical and mechanical systems, including power distribution, backup power, thermal management, liquid cooling, heat rejection, controls, and monitoring. - Experience making system-level design decisions across multiple engineering disciplines. - Experience developing or applying simulation, optimization, digital-twin, or physics-based modeling techniques to physical infrastructure. - Strong understanding of data center efficiency and performance metrics, including PUE, WUE, utilization, capacity, reliability, and total cost of ownership. - Experience working with operational telemetry and translating real-world system behavior into design improvements. - Ability to evaluate complex tradeoffs involving performance, reliability, cost, schedule, scalability, sustainability, and maintainability. - Demonstrated ability to lead technical work in ambiguous, rapidly changing environments. - Strong written and verbal communication skills, including the ability to explain complex engineering decisions to customers, executives, and cross-functional teams. - Bachelor’s degree in mechanical engineering, electrical engineering, systems engineering, applied physics, or a related technical discipline. Preferred Skills - Experience with high-density GPU clusters and direct-to-chip liquid cooling. - Experience connecting facility models with workload, rack, server, or chip-level power and thermal behavior. - Familiarity with modeling or engineering tools such as Modelica, MATLAB/Simulink, Python, EnergyPlus, computational fluid dynamics tools, or equivalent platforms. - Experience with BMS, EPMS, DCIM, SCADA, PLCs, data historians, or industrial controls. - Experience developing reference designs or new infrastructure architectures within a hyperscaler, data center operator, advanced engineering organization, or major design consultancy. - Experience taking an infrastructure concept from modeling and prototype validation through deployment and operational feedback. - Advanced degree in an engineering or scientific discipline. Success in the First Year - Establish a credible system-level model of power, cooling, compute, and facility behavior for priority Industrial Compute use cases. - Identify and validate meaningful opportunities to improve efficiency, capacity, reliability, or deployment cost. - Deliver reusable reference architectures and engineering methodologies for customer deployments. - Create a repeatable feedback loop connecting modeling, operational telemetry, commissioning results, and future design decisions. - Become a trusted technical partner to internal engineering teams, customers, and infrastructure delivery partners. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
VC Partnerships Manager
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced VC Partnerships Manager to join our Startups Go To Market team. You will play a critical role in managing relationships with top venture capital funds and startup accelerators, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups across stages with resources that help them get started with OpenAI APIs and build quickly, and provide access to OpenAI teams, community, and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for forming and managing partnerships with top venture investors, accelerators, and other partners in the startup ecosystem, as well as working across the OpenAI organization to help startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in our San Francisco office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees. In this role, you will: - Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem. - Develop strategies to drive adoption of OpenAI’s models among thousands of startups and ensure companies have the resources they need to build quickly and effectively using OpenAI’s models. - Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firm and internal teams. - Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams. - Represent OpenAI at startup ecosystem events and speaking engagements. - Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders. - Contribute to the development of programs and strategic initiatives focused on startup customers. - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies. - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience including: - Passion for the startup ecosystem and supporting the growth of fast-growing companies. - Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup. - Technical understanding of AI technologies and AI product landscape. - 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives. - Public speaking skills, and able to communicate technical concepts to customers and internal stakeholders. - Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.). - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Lead, Technical Accounting (Compute Infrastructure...
About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting team plays a crucial role in helping OpenAI navigate complex, judgmental, and rapidly evolving accounting matters with rigor and clarity. We aim to bring both technical excellence and strong business partnership to some of the most novel accounting questions in the industry. About the Role As Senior Manager, Technical Accounting, Compute Infrastructure, you will lead the evaluation, documentation, and operationalization of complex accounting matters related to OpenAI's compute infrastructure, strategic investments, and other non-routine business activities.. This role sits at the intersection of U.S. GAAP technical accounting, infrastructure strategy, financial reporting, controls, and cross-functional execution. Key areas may include cloud compute arrangements, data center and colocation arrangements, lease accounting under ASC 842, power purchase agreements, strategic investments, consolidation evaluations under ASC 810, financial instruments, and other emerging or non-standard arrangements. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead technical accounting analysis for complex, judgmental, and non-routine transactions under U.S. GAAP. - Evaluate accounting implications for compute infrastructure arrangements, including cloud compute, data center, colocation, lease, PPA, infrastructure procurement, and related commercial arrangements. - Partner with Controllership, Tax, Legal, FP&A, Procurement, Infrastructure, and other cross-functional teams to assess the accounting implications of new products, commercial arrangements, strategic transactions, and business initiatives. - Prepare and review technical accounting memoranda, position papers, and other auditor-ready documentation. - Translate technical accounting conclusions into operational guidance, including journal entries, close procedures, workpapers, disclosure considerations, and control requirements. - Advise on accounting areas such as ASC 842 lease accounting, ASC 810 consolidation and VIE evaluations, financial instruments, strategic investments, and financial statement presentation. - Help design scalable accounting processes, controls, policies, and documentation to support OpenAI's continued growth. You might thrive in this role if you have: - Enjoyment in solving complex accounting questions that do not have obvious answers and building scalable accounting frameworks for new and evolving business activities. - Ability to move between technical U.S. GAAP research and practical business execution. - Comfortability in partnering with both accounting teams and non-accounting stakeholders. - Strong judgment, clear communication, and the ability to document conclusions in a way that supports audit, reporting, and operational needs. - CPA or equivalent accounting qualification. - 10+ years of progressive accounting experience. - Prior public accounting experience at the manager or senior manager level. - Strong technical accounting foundation under U.S. GAAP. - Hands-on experience preparing or reviewing technical accounting memoranda and supporting accounting conclusions with external auditors. - Experience with ASC 842 lease accounting. - Experience with complex or non-routine accounting transactions involving multiple accounting standards. - Ability to translate technical accounting conclusions into practical close, reporting, disclosure, and control requirements. - Strong cross-functional partnership skills and ability to work with Legal, Finance, Tax, Procurement, Infrastructure, and business teams. - Big 4 National Office, Accounting Advisory, or technical accounting consulting experience. - Experience in a technology, infrastructure, cloud, data center, energy, or high-growth company environment. - Experience with ASC 810 consolidation / VIE evaluations, ASC 321 / ASC 323 investments, financial instruments, PPAs, or strategic investments. - Experience supporting pre-signature deal review or advising business partners before transaction execution. - Experience building scalable technical accounting policies, processes, controls, and operating models. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Director, Startups
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in São Paulo, Brazil. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan. - Partner with solutions and research engineering to build and execute complex customer programs and projects. - Own a consumption revenue target. - Manage consumption revenue forecasts. - Analyze key account metrics to create reports and provide insights to internal and external stakeholders. - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience in: - 6+ years selling platform-as-a-service and/or software-as-a-service. - Designing and executing complex deal strategies. - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers. - Supporting the growth of fast-growing, high-performance companies. - Working directly with C-level executives. - Communicating technical concepts to customers and internal stakeholders. - Leading high-visibility customer events (CAB, conferences, product launches, etc.). - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Director, Higher Education
About the Role As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap. You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature. In this role, you will: - Own and execute the AMER higher education territory and account strategy, prioritizing institutions where OpenAI can support meaningful, responsible, and scalable transformation. - Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization. - Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions. - Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans. - Translate AI model and platform capabilities, limitations, integration approaches, governance requirements, privacy, security, and safety considerations into clear institutional value, credible technical plans, and practical transformation roadmaps. - Own new-business, subscription, and consumption revenue; forecast pipeline and usage-based growth; and use adoption, value realization, and expansion signals to manage the business. - Develop durable executive relationships and a broad coalition of institutional champions across decentralized stakeholder groups. - Bring structured market insight from higher education customers into product, policy, partnership, and go-to-market strategy. - Represent OpenAI as a thoughtful partner at executive forums, industry events, customer advisory discussions, and the broader higher education ecosystem. Qualifications: - 10+ years of experience selling platform-as-a-service and/or software-as-a-service solutions, with a sustained record of meeting or exceeding meaningful revenue targets through complex, multi-year enterprise sales motions. - Direct experience selling to higher education institutions or systems, with a strong understanding of decentralized decision-making, academic and administrative stakeholders, governance, procurement, privacy, security, and change management. - Demonstrated ownership of consumption- or usage-based revenue, including forecasting usage, driving adoption, creating new use cases, and converting customer outcomes into expansion. - The technical depth to learn complex AI products, lead effective discovery, partner closely with technical teams, explain technical concepts accurately at both executive and practitioner altitudes, and translate them into academic, operational, research, and commercial outcomes. - Experience leading strategic transformations rather than isolated point-solution sales, including governance, change management, adoption, and measurable operational, academic, research, or user outcomes. - Strong executive presence, structured communication, and the ability to earn trust across senior leaders, technical experts, faculty, administrators, and end users. - Excellent account planning, qualification, negotiation, forecasting, and cross-functional orchestration skills. - High judgment, curiosity, resilience, and comfort operating through ambiguity, product change, and evolving customer needs. - A mission-driven approach to deploying AI responsibly and helping institutions build durable capability rather than short-lived pilots. You might thrive in this role if you: - Are customer-centric and start with the institution’s mission, users, constraints, and desired outcomes rather than a predetermined product pitch. - Can move fluidly between a boardroom conversation about institutional strategy and a working session about architecture, data, governance, rollout, and measurement. - Treat the signature as the beginning of the work and are energized by adoption, usage growth, value realization, and expansion. - Are a builder who creates repeatable plays while adapting to the distinctive culture and operating model of each institution. - Bring informed optimism about AI alongside the rigor to surface risks, tradeoffs, and implementation realities. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Treasury Director, Investments & Liquidity
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Director, Investments & Liquidity to join our Treasury team. This is a foundational role on a quickly growing Treasury team. As we experience exponential growth, you will be instrumental in ensuring optimal capital allocation, protecting our financial assets, and establishing the policies and infrastructure needed to support our expanding global operations. The work spans strategy and execution: owning the capital planning framework and investment policy, standing up in-house trading infrastructure, and overseeing external managers. Reporting to the Head of Investments & Markets, you will partner closely with teams across Finance, Legal, and Accounting to achieve these objectives. You will build AI-native investment workflows: apply AI tools to portfolio analytics, manager and counterparty monitoring, IPS compliance, interest income forecasting, and executive reporting, partnering with Finance, Engineering, Data, and FinSys, with controls, documentation, and auditability built in. Key responsibilities - Own and optimize Anthropic's external investment program, including money market funds, bank deposits,and separately managed accounts - Monitor external manager performance and maintain a manager bench with clear performance reporting - Design and build an in-house investment program, including direct fixed income trading capability, trade infrastructure, and custodian connectivity - Develop and operationalize a capital planning framework across operating and strategic liquidity tiers - Design and maintain the investment policy statement, Treasury policies, and SOX-ready investment controls - Build CFO-ready management reporting covering portfolio performance, policy compliance, and risk exposures Minimum qualifications - Deep expertise in corporate cash investment strategy, developed in Treasury, corporate finance, or fixed income portfolio management - Experience with an in-house investment program, including direct fixed income trading - Hands-on experience with SMAs, investment policy design, capital allocation frameworks, and external manager oversight - Experience developing and implementing Treasury policies and SOX-ready controls - Demonstrated operational readiness at scale, with comfort being personally accountable for large, time-sensitive cash movements - Familiarity with the Investment Company Act of 1940 and relevant exemptions Preferred qualifications - 10+ years of relevant experience in Treasury, corporate finance, or fixed income portfolio management - Experience in a high-growth technology environment - Experience standing up in-house trading capability and trade infrastructure, including order management systems and custodian connectivity - Familiarity with integrating cash forecasting into investment laddering - FX/derivative trading experience to act as back up trader for risk team - CFA charter The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 - $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Software Engineer, Safety Engineering
About the Team The Safety Systems org is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Safety Engineering team builds the platforms and tools that make OpenAI’s models safe to use in the real world. We partner closely with researchers, product teams, and policy to turn safety ideas into reliable, scalable systems: measuring risk, enforcing safeguards, and continuously improving how models behave in production. Our work sits at the intersection of product engineering, data, and AI, and directly shapes how millions of people experience OpenAI’s technology. About the Role We’re looking for a self-starter engineer who loves building products in an iterative, fast-moving environment—especially internal tools that unlock real-world impact. In this role, you’ll build full-stack tooling for our Safety Systems teams that directly improves the safety and reliability of OpenAI’s models, including in sensitive areas like mental health and other vulnerable-user protections. Your work will increase the team’s velocity in identifying and fixing safety issues and help tighten the feedback loop between policy, data, and the model training cycle. In this role, you will: - Own the end-to-end development of internal tools that help improve the safety of OpenAI’s models (with a focus on areas like mental health and other vulnerable-user protections) - Partner closely with Safety Systems researchers, engineers, and model policy creators to understand workflows, pain points, and requirements—and translate them into durable product solutions - Build full-stack experiences to support core model policy workflows, such as labeling and inspecting data, analyzing and reviewing failure cases, and surfacing insights for iteration - Optimize internal applications for usability, speed, and scale to increase team velocity and reduce time-to-fix for safety issues - Transform successful AI assisted safety workflows into external facing safety products, that empowers developers to build safer AI, uplift the industry standard for AI safety, and prepare the world for more capable AGI. You might thrive in this role if you: - Have 5+ years of relevant engineering experience at tech and product-driven companies - Are proficient with JavaScript, React, and other web technologies - Are proficient with at least one backend language (we use Python) - Have experience with relational databases like Postgres/MySQL - Have an interest in AI/ML (direct experience not required) - Are excited to partner closely with researchers and policy writers to ship tools that directly improve the safety of OpenAI’s models About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Research Program Manager
About the Team OpenAI’s Research Program Management team partners with researchers and engineers to advance the development of increasingly capable, safe, and beneficial AI systems. We work alongside teams developing our core models, helping turn ambitious research goals into coordinated execution across model training, alignment and safety, and research infrastructure. The team also regularly collaborates with our closest cross-functional partners such as Security, Applied product and engineering, Strategy, and Scaling. About the Role As a Research Program Manager, you will embed with research teams and help drive some of the most technically complex and consequential work behind OpenAI’s model development. Depending on your focus, your work may span training, reasoning, evaluations, compute, research infrastructure, safety, model launch readiness, and governance. You will translate evolving research priorities into actionable programs, help teams navigate technical and operational tradeoffs, and keep important work moving as new issues emerge. This is a hands-on technical role: you will engage directly with research workflows, experimental results, technical systems, and engineering constraints; not simply coordinate from the sidelines. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You might thrive in this role if you: - Have 5+ years of experience in research program management, technical program management, or related roles in fast-moving environments. - Can engage substantively with researchers and engineers on topics such as model training, experimental design, model safety, evaluation methods, data workflows, compute infrastructure, or distributed systems. - Are comfortable working directly with technical tools, research data, experimental results, or operational workflows to understand problems and develop practical solutions. - Have a strong track record of moving complex, ambiguous technical initiatives forward across multiple teams and stakeholders. - Can distinguish what is known from what is uncertain, ask incisive technical questions, and help teams make sound decisions with incomplete information. - Know how to introduce structure without creating unnecessary processes, and care about making researchers more effective. - Bring a high bar for quality and can recognize when evidence, evaluation results, or execution plans need closer scrutiny. - Communicate clearly across technical and nontechnical audiences, including researchers, engineers, and organizational leaders. - Take ownership without waiting for perfect conditions, adapt quickly as priorities change, and follow difficult problems through to resolution. - Care deeply about advancing AI research responsibly and helping ensure increasingly capable systems benefit humanity. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Cyber Operations Lead, Critical Harm Operations
About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for the most severe user-safety risks—including Frontier Risk and Material Harm—that are accurate, fast, defensible, and scalable. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and safe automation. About the Role We’re looking for a senior cybersecurity and cyber intelligence practitioner who is also an operations leader, strategist, and people manager. You’ll bring sound cyber judgment, strong analytical and automation instincts, and the ability to stay close to the work while setting direction, managing and developing people, aligning partners, building programs from 0→1, and translating ambiguity into durable operating systems. This role combines senior individual-contributor depth with direct people-management accountability. You’ll personally shape complex cyber judgments, operating models, SOPs, quality systems, and automation strategies while building, coaching, and holding accountable a high-performing team. You’ll also lead through influence across FTEs, BPO partners, and cross-functional teams. Baseline operational health—including quality, queue coverage, productivity, and SLA adherence—is table stakes; success is additionally measured by durable improvements to decision quality, stakeholder alignment, reviewer capability, and the systems that run the operation. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Set the strategic direction for Cyber Operations and translate high-level organizational priorities into a clear operating model, roadmaps, SOPs, escalation paths, quality goals, and safe-access strategies. - Serve as the senior cybersecurity and cyber intelligence expert for complex and high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. - Build trust, create clarity, navigate disagreement, and move people through ambiguity across FTEs, BPO partners, and cross-functional teams. - Turn policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. - Build and scale reviewer capability through onboarding, certification, coaching, feedback, recurring calibration, and close partnership with vendor leadership. - Own operational health across Cyber Operations, including queue coverage, reviewer productivity, quality metrics, SLA adherence, escalation hygiene, and proactive identification of performance gaps before downstream teams need to flag them. - Use analysis and automation to diagnose root causes, surface risk, prioritize high-leverage fixes, and reduce manual effort. - Build durable quality and evaluation systems that improve decision quality through calibration, adjudication, monitoring, and feedback loops. - Build new operational capabilities from 0→1, then scale them: define the problem, align partners, test the model, establish metrics, and turn what works into repeatable operations. - Present crisp recommendations, tradeoffs, and operational strategy to executives and internal and external partners; represent Cyber Operations in high-stakes discussions and launch decisions. You might thrive in this role if you: - Have 8+ years of experience in cybersecurity, cyber intelligence, threat intelligence, incident response, security research, or a related field, including 4+ years of leading teams. - Built and scaled a cyber operations, cyber intelligence, or abuse-prevention capability across regions, products, or a large user base. - Designed and launched human-in-the-loop automation or evaluation systems that materially improved safety, quality, or operational scale. - Bring strong cyber judgment and can reason deeply about attacker behavior, emerging threats, abuse patterns, and ambiguous dual-use activity. - Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs—and can translate high-level strategy into execution. - Are highly analytical and can turn operational data into clear priorities, root-cause diagnoses, and measurable improvements. - Have a record of creating programs, workflows, or teams in ambiguous environments; you are a self-starter who creates structure and follows through. - Can influence across organizations, coach others, navigate disagreement, and bring people together across functions and levels. - Have exceptional executive presence and presentation skills; you can distill complex cyber risk into crisp recommendations, tradeoffs, and decisions for senior leaders. - Bring exceptional customer-service acumen: understand user and partner needs, communicate with empathy and precision, de-escalate sensitive situations, and balance safety with a high-quality experience. - Can translate complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations. - Exercise sound judgment and discretion when handling sensitive material. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
AI Support Engineer, Government - Washington, D.C.
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation. In this role, you will: - Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps. - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Polished enterprise communication and are calm with high-stakes customers during live incident calls - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
AI Support Engineer, Government - San Francisco, C...
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation. You’ll be responsible for: - Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps. - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. - Polished enterprise communication and are calm with high-stakes customers during live incident calls - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Administrative Business Partner, GTM
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a highly organized, detail-oriented, and self-starting Administrative Business Partner to support senior GTM leaders at Anthropic. This role requires exceptional administrative efficiency and flawless execution to manage leaders' scheduling, logistics, and communications. You will maintain immaculate systems to ensure no details slip through the cracks while providing comprehensive support. As a critical point of contact, you will need to demonstrate exceptional organizational abilities in a fast-paced, high-volume environment, maintaining meticulous systems while handling shifting priorities. Success requires outstanding attention to detail, strong relationship-building skills, and the ability to anticipate needs across teams while ensuring responsive, error-free execution. We are hiring for multiple Administrative Business Partner roles, supporting across many parts of the business in differing support ratios (up to 1 to 3). We run a generalized process with a leader matching portion at the end. Responsibilities: - Scheduling and managing calendars for leader(s) and their organization(s), supporting with tracking and execution of action items - Building and maintaining organizational systems for tracking and managing inbound requests - Managing the leader's inbox and communications with precise attention to detail, maintaining rapid response times and ensuring all messages are swiftly triaged - Providing seamless and welcoming experiences for in-person visitors, ensuring prospective external partners feel valued and appreciated - Handling travel logistics and coordinating logistics for conferences and events in partnership with comms, sales, and marketing teams. - Coordinating with internal stakeholders to gather necessary information and materials for meetings - Managing expense claims and reimbursements for leaders, ensuring timely processing and accurate record-keeping - Assisting with ad-hoc projects using your problem-solving skills and proactive mindset to drive positive outcomes You may be a good fit if you: - Are highly organized with the ability to build systems to track and prioritize multiple tasks - Maintain a high level of attention to detail in fast-paced and changing environments and take pride in flawless administrative execution - Have experience working in heavily external facing Executive support roles - Have enthusiasm for supporting leaders in executing their vision, and ensuring they have the necessary resources and information to succeed - Have excellent time management skills - Have a positive, calm, and welcoming attitude and are able to communicate effectively with internal and external stakeholders at all levels - Have a proven track record of handling sensitive and confidential information with discretion Strong candidates may also have: - A strong interest in Anthropic’s mission and deep commitment to AI safety in research and product development - Experience supporting executives or busy leaders - A security mindset with a thorough understanding of data protection and privacy best practices Role-Specific Location Policy: - Currently, we expect all staff to be in our office at least 25% of the time. For this role specifically, however, we expect it may be necessary to be in the office more regularly, around 3-4 days a week. Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $160,000 - $240,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Applied AI Architect, Government
About the Team The OpenAI for Government AI Architect team partners with public sector organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with government agencies, public institutions, and partner organizations serving the government to identify where AI can advance critical missions, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, Security, Global Affairs, and specialist delivery teams to help public sector customers adopt advanced AI responsibly and effectively. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. The Account Director leads the overall account strategy and relationship, while you lead the technical strategy, customer journey, and path to production impact. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong public sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects. - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities. - Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritize use cases tied to meaningful mission and operational outcomes. - Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment. - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production. - Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector. - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans. - Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders. - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams. - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged. - Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realization. - Apply public sector and mission expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities. - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices. You might thrive in this role if you: - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success. - Have guided complex organizations from technical evaluation through production adoption and measurable impact. - Have experience working with government agencies, public institutions, or government contractors and understand how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption. - Build credibility with senior technical and government leaders while communicating equally well with hands-on engineers and program teams. - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy. - Understand modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows. - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript. - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to establish clear handoffs and ownership. - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes. - Bring meaningful expertise in a relevant public sector mission or customer segment. - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan. - Work collaboratively across disciplines and care deeply about helping public sector organizations deploy advanced AI safely and responsibly. While a security clearance is not required, candidates with an existing clearance may have additional opportunities to engage. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Product Manager, Claude Science
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We believe powerful AI can compress a century of scientific progress into a decade. Claude Science is a big part of building toward that future. Claude Science is an AI workbench that gives researchers a single environment for work that today spans dozens of disconnected tools — literature, specialized databases, scientific computing, analysis, and publication-ready outputs. Claude Science already renders protein structures, genome tracks, and chemical structures natively, and coordinates multi-agent workflows with built-in review for citation and calculation errors — and we're just getting started. Much of this is being built 0→1 right now, in a category no one has defined yet. We're growing the Claude Science product team. As a Product Manager on Claude Science, you will own a major area of the roadmap end to end — think expanding into new scientific fields, landing new model capabilities with researchers, or making the workbench ready for enterprise R&D teams — and help shape the overall product direction alongside the rest of the team. You'll spend real time with researchers in academic labs, biotech and pharma R&D, and research institutes to understand how science actually gets done — from hypothesis to analysis to publication and beyond— and turn what you learn into shipped product. You'll partner directly with our research teams to make the models better at science, help decide which fields and workflows we go after next, and shape what it takes for Claude Science to be trusted in enterprise and regulated research environments. We're looking for experienced product managers and founders with real scientific or technical depth: people who can hold their own in a conversation with a structural biologist or a computational chemist, get in the weeds of model transcripts and evals, and still zoom out to help define a product category. You thrive in ambiguity, uncover non-obvious use cases for nascent capabilities, and bring those insights back to research. Our north star is for Claude Science to accelerate scientific progress — across biology, chemistry, physics, and beyond — from early discovery through real-world application, by an order of magnitude. Key responsibilities - Own vision, strategy, roadmap, and execution for a major area of Claude Science, and contribute to overall product direction in a category that is still being defined - Spend meaningful time with working scientists — in interviews, working sessions, and key customer conversations — and synthesize what you learn into clear priorities, requirements, and success metrics - Partner with research to make Claude better at science: define target behaviors, build and shape evals grounded in real scientific workflows, surface failure modes from real usage, and feed them back into model development - Drive model and feature launches in your area end to end: define readiness criteria, coordinate across research, engineering, design, and go-to-market, run early access programs, and make sure launches land well with researchers - Identify which scientific domains, data sources, tools, and integrations Claude Science should support next, and build the case with evidence from users, usage data, and the broader landscape - Prototype ideas yourself with Claude to validate them before committing engineering time - Work with safeguards, policy, security, and go-to-market partners so that powerful scientific capabilities reach trusted researchers responsibly, including in enterprise and regulated research settings - Drive enterprise readiness — security and compliance reviews, admin and deployment controls, and the procurement realities of pharma and biotech — so large organizations can adopt it with confidence - Prioritize ruthlessly across a broad surface — scientific domains, customer segments, and competing workflows — and make clear calls on what our products serve deeply first, holding the line on MVP versus ideal state - Define how success is measured for AI research and development products — adoption and retention among working scientists and operators, time-to-result on real analyses, trust in outputs — and use those measures to steer planning - Maintain an objective, current view of the AI-for-science ecosystem — models, tools, benchmarks, and competitors — and of where Claude Science stands within it Minimum qualifications - Have product management experience shipping technical products in close partnership with engineering and design, or equivalent experience driving product direction as a founder, engineer, or scientist - Have a scientific or deeply technical background — enough to reason with domain experts about their workflows and to diagnose where and why a model is falling short on a scientific task - Have a strong grasp of AI and LLM concepts, use AI tools daily, and are comfortable going deep on model behavior, prompting, and evaluation methodology - Are data-driven: you ground prioritization in usage data, eval results, and evidence from users rather than intuition alone - Have strong user empathy and can synthesize vague or contradictory feedback from expert users into actionable priorities - Navigate and execute amid ambiguity as a first-principles thinker, flexing across scientific domains based on the problem at hand and finding simple, easy-to-understand solutions - Communicate clearly in writing and can align research, engineering, and go-to-market stakeholders through influence rather than authority - Think carefully and creatively about the risks and benefits of putting frontier scientific capabilities into the world, beyond past checklists and playbooks Preferred qualifications - 8+ years in product management or equivalent product leadership, including taking products from 0 to 1 and scaling them; founder experience is a plus - An advanced degree or hands-on research experience in biology, chemistry, physics, materials science, or a related field — or experience building software for scientists (e.g., computational biology, cheminformatics, lab informatics, simulation, or scientific data platforms) - Have personally built evals or benchmarks for model capabilities, ideally agentic or scientific ones - Experience shipping products into life sciences, pharma, or other regulated research environments, including familiarity with their data governance and compliance expectations - A track record of launching ambitious products that found distribution or commercial success - Experience designing trusted-access or staged-rollout programs for sensitive capabilities - A creative, hacker spirit and a love of solving hard puzzles The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 - $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Applied AI Research (Capabilities)
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Field Researcher, you will drive the adoption of frontier AI by developing customized AI solutions and collaborating with top enterprises to advance model capabilities. You'll leverage your customer-facing engineering experience and technical skills to both customize Anthropic's frontier LLMs through finetuning and partner with customers to improve future versions of Claude in domains critical to their success. In collaboration with the Sales, Product, Research, and Engineering teams, you'll help enterprise partners incorporate leading-edge AI systems into their products while gathering insights that shape model development. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards. Responsibilities: - Design and execute high-quality finetuning projects for critical customers, delivering customized AI solutions with exceptional reliability - Partner with customers to identify domains where Claude should improve, then collaborate with Research teams to develop evals, RL environments, and training infrastructure that advance model capabilities - Leverage advanced machine learning skills to optimize finetuning strategies, design robust evaluation frameworks, and contribute to novel training approaches - Collaborate closely with ML researchers to develop and implement cutting-edge finetuning techniques and model improvement methodologies - Partner with account executives to understand customer requirements and translate them into both immediate solutions and longer-term research opportunities - Serve as the primary technical advisor for customers on finetuning and model improvement projects, offering guidance on integration, deployment, and best practices - Stay current with the latest advancements in AI, finetuning techniques, and reinforcement learning for large language models - Travel occasionally to customer sites for workshops, research collaboration, and implementation support You may be a good fit if you have: - 3+ years of experience training or finetuning deep learning models - Experience in a customer or client facing role - Advanced degree in Computer Science, Machine Learning, Artificial Intelligence, Statistics, or a related technical field - Experience designing evals, building RL environments, or contributing to model training pipelines - Strong technical aptitude to partner with engineers and researchers, with strong proficiency in at least one programming language (Python preferred) - Recent experience building production systems with large language models - The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the business problem at hand, finding simple, easy-to-understand solutions - Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities - A love of teaching, mentoring, and helping others succeed - Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities - Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $1 - $2 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
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