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Content Maker
About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. About the Role We’re looking for a San Francisco-based Content Maker to create social-first, platform-native content across OpenAI’s brand and product work. This role is for someone who can spot a good story, go capture it, and turn it into something sharp, clear, and engaging. You’ll be hands-on across the full content process: ideating, shooting, scripting, editing, and publishing-ready execution. This could include filming behind-the-scenes moments, capturing quick interviews, making short-form videos, editing social cuts, building lightweight content series, or helping translate complex ideas into formats that feel human and easy to understand. The right person has strong taste, moves quickly, knows how to shoot and edit, and understands how content behaves across social and digital platforms. You should be comfortable making work directly, not just directing it, and available to capture content in person in San Francisco as needed. In this role, you will: - Create social-first content across digital, editorial, and platform-native surfaces - Shoot, capture, and edit short-form video, interviews, behind-the-scenes content, and lightweight storytelling formats - Identify content opportunities in real time and move quickly to capture or create around them - Turn complex ideas, product moments, and company stories into clear, engaging content - Work hands-on across ideation, scripting, filming, editing, and execution - Develop platform-native concepts for social posts, reels, stories, creator-style content, and lightweight editorial - Partner with producers, designers, copywriters, marketers, and cross-functional teams to bring content from idea to final asset - Help shape narrative arcs across short-form and always-on content - Adapt tone, format, and pacing for different audiences and platforms - Stay close to internet culture, platform behaviors, social trends, and emerging formats to keep the work fresh and relevant You might thrive in this role if you: - Have 5+ years of relevant experience - Are based in San Francisco and available for in-person content capture as needed - Understand short-form video, social storytelling, pacing, hooks, and platform behavior - Are a true maker, comfortable shooting, editing, scripting, and building content directly - Have strong creative instincts and can quickly turn ideas into compelling content - Have experience creating content for social, digital, and platform-native environments - Know how to capture real moments and shape them into clear, engaging stories - Can balance speed, quality, and taste in a fast-moving environment - Have strong judgment around what feels culturally relevant, brand-right, and worth making - Are comfortable working independently and jumping in when there’s something to capture - Collaborate well with producers, designers, copywriters, marketers, creators, and external partners - Have a strong point of view on storytelling, internet culture, and how brands should show up in the world About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Partner Manager
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. You'll go deep on a small set of strategic technology partners that matter most to how enterprises build with data and AI, and turn each one into a durable, multi-year relationship. As SpaceXSI's single owner for each partner, you'll own the executive relationship, joint strategy, product and integration alignment, and the co-sell and co-marketing motion that drives customer adoption and pipeline. This role is built for depth, not breadth, and sits at the center of how we work with Product, Engineering, Sales, and Marketing to make each partnership show up in real customer outcomes. RESPONSIBILITIES: - Own a small set of strategic technology partners end to end as SpaceXSI's single accountable owner, including executive relationships across alliance, product, engineering, and field leadership, and executive sponsorship on both sides - Build multi-year joint strategies and annual joint business plans (shared goals, integration milestones, GTM commitments, and success metrics), and deliver against partner-sourced and partner-influenced pipeline, joint customer adoption, and partnership health - Align product and integration roadmaps with SpaceXSI Product and Engineering and each partner's product teams, maintain a current view of integration state and gaps, and bring partner and customer signal into SpaceXSI's roadmap - Build and run co-sell and co-marketing motions with partner field and marketing teams, including account mapping, joint account plans, field enablement, joint launches, customer stories, and presence at partners' flagship events - Run the operating rhythm for each partnership (joint business reviews, executive check-ins, pipeline syncs, and escalations), act as the primary internal owner across Product, Eng, Sales, Marketing, Legal, and Finance, and report partnership performance to SpaceXSI leadership BASIC QUALIFICATIONS: - Bachelor's degree and 7+ years of professional experience in partnerships, alliances, or business development roles at a technology company; OR 11+ years of professional experience in partnerships, alliances, or business development roles at a technology company in lieu of a degree - 3+ years managing strategic partnerships with, or alliance programs at, data platform, cloud, or AI infrastructure companies - Experience owning a joint business plan with a strategic technology partner, including executive sponsor relationships and co-sell or co-marketing commitments PREFERRED SKILLS AND EXPERIENCE: - Hands-on experience owning one or more strategic partnerships with a data platform, cloud, or AI infrastructure company end to end, including executive relationships and joint business planning - Track record building multi-year joint strategies with large technology partners and delivering against them across product, marketing, and sales workstreams - Experience aligning product and integration roadmaps with partner product and engineering teams, and launching integrations at partners' flagship events - Experience running co-sell and co-marketing motions with partner field and marketing teams that produced measurable pipeline and customer adoption - Strong cross-functional operating experience as the primary internal owner for a strategic partner across Product, Engineering, Sales, and Marketing, with executive presence with senior leaders at partners and internally - Partnerships experience at a developer tools, AI/ML, or data infrastructure company selling to engineering and data leaders, or prior experience at a leading data, cloud, or AI platform provider - Experience working within a major platform provider's technology partner program, including partner tiers, integration validation, and co-sell registration - Working knowledge of modern data and AI platform capabilities such as cloud data warehouses and lakehouses, data governance, and AI/ML services - Experience with AWS, Azure, and Google Cloud marketplaces and co-sell programs as they apply to data platform partnerships - Experience standing up a new strategic alliance from zero at an early-stage or high-growth company, tracking partner-sourced and partner-influenced pipeline in Salesforce, and using account-mapping tools such as Crossbeam ADDITIONAL REQUIREMENTS: - Must be willing to travel for partner executive meetings, joint business reviews, and partners' flagship conferences and events as needed
Senior Commercial Counsel, Enterprise
Perplexity is looking for a senior commercial attorney to join our Legal team. We are looking for an independent, business-practical yet diligent-minded professional who can carry live deals, extend the infrastructure we have already built, and hold the line on the terms that matter as deal volume, complexity, and regulatory surface all grow. You will negotiate directly with large enterprise customers across a large variety of industries including financial services, healthcare, government, and other regulated industries, partner daily with Enterprise Sales, Partnerships, Deal Desk, Security, Privacy, Product, and Finance, and advise on the legal questions that come with agentic, retrieval, and API products deployed inside enterprise environments. This is a high-impact, hands-on role for someone who is genuinely a self starter. This role is for you if you get energy from ambiguous, first‑of‑their‑kind problems and enjoy designing repeatable approaches that scale. You default to enabling the business, frame risk in practical terms, and focus on durable structures rather than one‑off fixes. Responsibilities - Independently lead end-to-end drafting, review, and negotiation of Enterprise customer agreements across our suite of offerings: Enterprise Pro, Enterprise Max, Computer, and API product lines, including MSAs, order forms, SaaS and API terms, DPAs, BAAs, security exhibits, customer-paper redlines, product-specific addenda, and public-sector vehicles such as GSA MAS orders and federal RFP responses. - Serve as a trusted legal partner to Enterprise Sales, Partnerships, Deal Desk, and Customer Success, providing fast, practical, business-aligned counsel that accelerates deal velocity, protects the terms that matter, and scales as the Sales organization grows. - Extend and maintain the existing Enterprise negotiation playbook, DPA and Privacy Notice architecture, product-specific term libraries, and fallback positions as our product surface, customer mix, and regulatory environment evolve, so that positions compound into reusable precedent rather than being re-litigated deal by deal. - Advise on AI-specific contract terms for enterprise deployments, including bespoke data postures; negotiate output ownership and liability, agentic-feature risk allocation and translate product operations into enterprise contract commitments. - Partner cross-functionally with Product, Engineering, Security, Privacy, Finance, and Compliance to surface and address legal risk early, particularly on customer-data flows, enterprise integrations, model routing, and customer-specific compliance requirements. - Monitor the evolving regulatory landscape for enterprise AI, data protection, and public-sector procurement (GDPR, CCPA/CPRA, HIPAA, DORA, EU AI Act, sector-specific frameworks) and translate emerging requirements into practical contractual positions and updated playbook guidance. - Represent Perplexity Legal externally on customer negotiation calls with counterparty counsel at sophisticated enterprises. What we are looking for - Exceptional communicator who owns deadlines, proactively manages internal and external expectations, and escalates early and clearly to protect deal timelines and momentum. - A proactive problem‑solver who defaults to “yes, and” when engaging with internal stakeholders: you look for ways to make deals work, frame risk clearly, and design long‑term, scalable solutions. - A disciplined drafter who favors surgical, minimal‑footprint edits over wholesale rewrites, grounds positions in documented rationale, and preserves material legal meaning and risk allocation under time pressure. - Someone who can articulate complex legal risk and concepts in the form of simple, actionable terms for non‑legal stakeholders, leads with practical “how to make this work” advice, and designs creative, long‑term solutions to novel, cutting‑edge challenges. - Someone genuinely excited by novel, cutting‑edge challenges in AI products and the commercial and regulatory questions they surface, and who enjoys turning ambiguity into clear, reusable approaches. Qualifications - JD and in good standing with an active U.S. state bar membership. - At least 7+ years of combined law firm and in-house experience, with a substantial in-house component, and a demonstrated track record of independently owning complex enterprise SaaS or API deals from the vendor side, including work with regulated-industry customers (financial services, healthcare, or government). - Experience advising on commercial terms and pricing structures for high‑growth SaaS/API businesses, including usage‑based and tiered pricing, pilots, and expansion frameworks. - Familiarity with data protection and security frameworks (GDPR, CCPA/CPRA, DORA, EU AI Act) and hands-on experience negotiating DPAs. - Strong business acumen and the ability to partner effectively with Sales, Deal Desk, Product, Security, and executive stakeholders on live deals under time pressure. - Proven ability to triage and progress multiple concurrent deals under tight timelines while maintaining rigorous diligence, clear risk assessment, and high‑quality documentation. - Demonstrated ability to build and extend durable legal infrastructure — playbooks, templates, precedent repositories, or self-serve tools. - Ability to communicate clearly with business and technical audiences and to translate legal concepts into usable guidance for non-lawyers, including Sales and Deal Desk. - Hands-on, can-do approach to tackle projects large and small, low-ego approach to working closely with the Director and across the organization, and judgment about when to escalate and when to close. - Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology. Nice to have - Prior experience with public-sector contracting or with on-prem deployment structures. - Experience with AI-native contracting questions related to agentic products - Experience with contracting with regulated entities (financial institutions or health care), especially in the EU/UK.
Member of Technical Staff (Software Engineer, Frau...
About the role Perplexity's fraud prevention team protects our products, users, and infrastructure from fraud and abuse across the whole lifecycle: sign-up, authentication, payments, API usage, and product features. We build and operate a real-time decisioning platform together with the surrounding systems: data pipelines for detection and model training, integrations with product and payment systems, and internal tooling for investigation and response. As a software engineer on the team, you will own services end to end, from design to production operations, and work closely with fraud analysts, ML engineers, and product teams to make abuse expensive and legitimate usage frictionless. Responsibilities - Design, build, and operate high-throughput, low-latency backend services for fraud detection and prevention - Build data pipelines and real-time feature computation that power detections and ML models - Collect and process trust signals - Integrate fraud decisions into product, auth, and payment flows across Perplexity - Own reliability of production services: observability, alerting, safe rollouts, incident response - Build internal tooling for investigation, enforcement, and auditability - Partner with fraud analysts to turn new abuse patterns into production detections quickly Qualifications - 5+ years building and operating high-throughput, latency-sensitive backend systems in production - Strong systems programming skills; Rust, Go, or C++ experience preferred (we write Rust) - Hands-on experience with Kubernetes, Terraform and cloud infrastructure - Solid data fundamentals: stream/batch computations, caching and storage trade-offs - Pragmatic, ownership-driven approach: ship incrementally, measure, and make failures degrade safely Nice to have - Fraud prevention, anti-abuse, or payments-risk domain experience - Experience serving ML models in production - Client-side experience (web or mobile) for signal collection
Member of Technical Staff (Secure Intelligence Ins...
Perplexity is seeking energetic researchers and engineers to join our Secure Intelligence Institute (SII), Perplexity's flagship research center for advancing security, privacy, and trust in frontier intelligence. SII’s goals are to advance frontier AI security research, translate those advances into concrete improvements in Perplexity's systems, and share knowledge and resources that strengthen the broader AI ecosystem. As a member of SII, you'll conduct original and impactful research on improving the security and privacy of frontier intelligence systems. Your goal will be to conduct research that is not only rigorous in theory, but practical enough to improve the systems people rely on every day. This work will be informed by the realities of operating general-purpose AI systems used by millions of people and thousands of enterprises, and you'll be expected to translate both your own research and advances from the broader community to practical improvements that protect and defend Perplexity's users. Responsibilities - Develop threat models for emerging attack surfaces in AI-native products, including browser, search, and autonomous agents. - Identify and analyze security and privacy threats across AI systems, infrastructure, and user-facing products. - Develop novel defenses, mitigations, and detection mechanisms for security and privacy in AI-native products. - Build security evaluation frameworks, benchmarks, and datasets to measure the effectiveness of different defense mechanisms. - Partner with Perplexity’s Security Engineering team to translate state of the art research into shipped security features and hardened system architectures. - Collaborate with top-tier academic and industry researchers in SII's external research network. - Publish findings at premier venues and contribute to the broader security research community. Qualifications - Hold a PhD (or equivalent research experience) in Computer Science, Computer Engineering, or a related field, with a primary focus on security and/or privacy. - Experience publishing at top security conferences (IEEE S&P, USENIX Security, ACM CCS, NDSS) demonstrating original, impactful research contributions. - Deep expertise in one or more of: security of agentic systems, systems security, web and applications security, program analysis, and software security. - Proficiency in Python (bonus points for TypeScript, Go, and/or Rust). - Ability to operate with high independence, willing to dive in and take ownership, and comfortable in a fast-paced environment where research directly informs product. - Clear and concise communcation, translating complex attack narratives into actionable insights for engineering and leadership.
Member of Technical Staff (iOS Engineer, Computer...
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and a growing share of them meet us first on their phone. The Growth team owns the product loops that help people discover, adopt, and build lasting habits around our most important AI experiences — and on mobile that means owning everything from the App Store listing to the first task a user finishes to the moment they upgrade. As a mobile growth engineer at Perplexity, you'll work across the full mobile funnel — install, activation, onboarding, push and lifecycle messaging, conversion, retention, and in-app purchase moments — for Perplexity, Comet, and Computer on iOS. Engineers are responsible for end-to-end projects: rebuilding onboarding as a series of experiments, wiring in-app purchase and paywall surfaces to our billing systems, shipping notification experiences people actually keep enabled, and turning ASO and deep-link work into measurable adoption. Growth at Perplexity goes beyond incremental funnel optimization. The team sits close to the core product — we translate behavioral signals, model outputs, and fast experimentation into durable product surfaces used across consumer and enterprise workflows. You'll move fast, run many experiments in parallel, and own the outcome end-to-end, while respecting the constraints mobile brings: release cycles, store review, and version fragmentation. Why Perplexity is different - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution, and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. What you'll do - Design, build, and own growth surfaces across the mobile funnel — install, activation, onboarding, lifecycle, conversion, retention, and paid upgrade moments — on iOS. - Lead experiments end-to-end, from hypothesis and instrumentation through implementation, analysis, and rollout, shipping many in parallel despite app release cadence. Build the flag-driven and server-driven patterns that let us test without waiting on a store release. - Own in-app purchase and paywall surfaces: billing integrations, subscription and credit purchase flows, entitlement correctness, and pricing and packaging experiments. - Build push and lifecycle notification experiences that earn their opt-in — permission prompts, targeting, timing, deep links back into the right task, and the instrumentation to prove they drive retention rather than churn. - Make cross-platform surfaces feel native. Partner with web and design engineers so onboarding, upsells, and in-task nudges are consistent across web, iOS, and Android - Partner with rest of Growth to optimize app store performance and attribution - Hill-climb on the metrics that matter: install-to-activation, D1/D7/D30 retention, notification opt-in and engagement, paid conversion, and habit formation, instrumented with clean data and trustworthy experiment readouts. - Partner closely with Product, Design, Data Science, Monetization, Marketing, and the core Mobile team to translate behavioral signals into durable product surfaces. Qualifications - 3+ years of professional mobile engineering experience shipping consumer apps at meaningful scale on iOS. - Strong native skills (eg. Swift/SwiftUI/Objective-C) — and the willingness to flex into other parts of the stack to unblock yourself and others. - Experience owning a full release cycle: build and release tooling, phased rollouts, store review, crash and regression monitoring, and rolling back safely. - Strong execution: you ship many experiments and product improvements in parallel and drive them to a clear outcome. - Familiarity with A/B testing and experimentation platforms (Eppo, Statsig, Optimizely, or in-house equivalents) especially inside a versioned app. - Comfort data-informed decision-making — you can pull, segment, and interpret your own funnel data. - Strong product judgment; you translate user behavior and growth opportunities into simple, effective technical solutions. - Self-motivated with strong ownership instincts; you propose experiments, ship features ahead of schedule, and drive improvements without asking for permission. - Genuine interest and adoption of AI products and willingness to learn quickly. Nice to have - Direct experience on a growth or experimentation-heavy team - Deep experience with in-app payments - Experience with mobile attribution and measurement stacks (AppsFlyer, Adjust, Branch) and paid mobile acquisition. - ASO experience, including store listing experiments and localized metadata. - Comfort reaching into the backend or web stack to unblock yourself end-to-end. - Time spent at a fast-growing startup or on a high-ownership engineering team.
Member of Technical Staff (Android Engineer, Compu...
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and a growing share of them meet us first on their phone. The Growth team owns the product loops that help people discover, adopt, and build lasting habits around our most important AI experiences — and on mobile that means owning everything from the App Store listing to the first task a user finishes to the moment they upgrade. As an Android growth engineer at Perplexity, you'll work across the full mobile funnel — install, activation, onboarding, push and lifecycle messaging, conversion, retention, and in-app purchase moments — for Perplexity, Comet, and Computer on Android. Engineers are responsible for end-to-end projects: rebuilding onboarding as a series of experiments, wiring in-app purchase and paywall surfaces to our billing systems, shipping notification experiences people actually keep enabled, and turning ASO and deep-link work into measurable adoption. Growth at Perplexity goes beyond incremental funnel optimization. The team sits close to the core product — we translate behavioral signals, model outputs, and fast experimentation into durable product surfaces used across consumer and enterprise workflows. You'll move fast, run many experiments in parallel, and own the outcome end-to-end, while respecting the constraints mobile brings: release cycles, store review, and version fragmentation. Why Perplexity is different - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. What you'll do - Design, build, and own growth surfaces across the mobile funnel — install, activation, onboarding, lifecycle, conversion, retention, and paid upgrade moments — on Android. - Lead experiments end-to-end, from hypothesis and instrumentation through implementation, analysis, and rollout, shipping many in parallel despite app release cadence. Build the flag-driven and server-driven patterns that let us test without waiting on a store release. - Own in-app purchase and paywall surfaces: billing integrations, subscription and credit purchase flows, entitlement correctness, and pricing and packaging experiments. - Build push and lifecycle notification experiences that earn their opt-in — permission prompts, targeting, timing, deep links back into the right task, and the instrumentation to prove they drive retention rather than churn. - Make cross-platform surfaces feel native. Partner with web and design engineers so onboarding, upsells, and in-task nudges are consistent across web, iOS, and Android - Partner with rest of Growth to optimize app store performance and attribution - Hill-climb on the metrics that matter: install-to-activation, D1/D7/D30 retention, notification opt-in and engagement, paid conversion, and habit formation, instrumented with clean data and trustworthy experiment readouts. - Partner closely with Product, Design, Data Science, Monetization, Marketing, and the core Mobile team to translate behavioral signals into durable product surfaces. Qualifications - 3+ years of professional mobile engineering experience shipping consumer apps at meaningful scale on Android. - Strong native skills — Kotlin/Jetpack Compose — and the willingness to flex into other parts of the stack to unblock yourself and others. - Experience owning a full release cycle: build and release tooling, phased rollouts, store review, crash and regression monitoring, and rolling back safely. - Strong execution: you ship many experiments and product improvements in parallel and drive them to a clear outcome. - Familiarity with A/B testing and experimentation platforms (Eppo, Statsig, Optimizely, or in-house equivalents) especially inside a versioned app. - Comfort data-informed decision-making — you can pull, segment, and interpret your own funnel data. - Strong product judgment; you translate user behavior and growth opportunities into simple, effective technical solutions. - Self-motivated with strong ownership instincts; you propose experiments, ship features ahead of schedule, and drive improvements without asking for permission. - Genuine interest and adoption of AI products and willingness to learn quickly. Nice to have - Direct experience on a growth or experimentation-heavy team - Deep experience with in-app payments - Experience with mobile attribution and measurement stacks (AppsFlyer, Adjust, Branch) and paid mobile acquisition. - ASO experience, including store listing experiments and localized metadata. - Comfort reaching into the backend or web stack to unblock yourself end-to-end. - Time spent at a fast-growing startup or on a high-ownership engineering team.
IT Engineer
At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to turn knowledge into action, and behind all of that is the technology infrastructure that keeps a fast-moving company running. We're looking for an IT Engineer who is early in their career and wants to learn and grow quickly. You'll join a small, high-impact IT team and help build the systems and automations that keep everyone moving. We want someone who ramps fast, reaches for AI first and doesn't wait to be told what to fix. You'll use AI tools daily to build a world-class AI-native IT platform. This role is hybrid at our San Francisco office. What you'll do: • Use Perplexity's Computer to build foundational AI automations, custom skills, and workflows that run IT at scale. • Instrument and tune our agentic IT ticketing system: spot trends, track KPIs, and engineer agent behavior to resolve requests quickly. • Give employees great day-to-day IT support, in person and remotely, across hardware, accounts, and SaaS apps. • Build and promote self-service tools across the company. • Contribute to IT projects across endpoint management, identity and access management (IAM), and our IT back end. Qualifications: • 3+ years of experience in IT help desk and systems administration, ideally in a fast-growing startup. • Experience with macOS and Google Workspace. • Experience with Google Workspace, Okta, ideally Okta Workflows • Experience using AI coding tools and scripting languages like Bash or Python. • Familiarity with MDM like Iru or Intune is a plus. • A methodical approach to root-cause troubleshooting and strong interest in automating away repetitive tasks. • Clear, friendly communication and enjoyment in helping people.
Technical Success - EMEA
About the Role Help customers put AI to work. Our technical customer-facing teams connect business goals with practical solutions, helping organizations evaluate, build, deploy, and adopt OpenAI technology. We welcome technical pre-sales and post-sales professionals, whatever your current title or team. If your work combines technical expertise with helping customers evaluate, implement, or adopt technology, we would like to hear from you. You do not need to decide which role is the right fit before applying. In this role, you will: Depending on the opportunity and your strengths, your work may include: - Work with customers to understand their goals, identify useful AI applications, and define measurable outcomes. - Design technical approaches across architecture, integrations, data, security, governance, and evaluation. - Build demonstrations, prototypes, or production solutions, and helping customers navigate technical trade-offs. - Support deployment and adoption through technical guidance, workshops, enablement, and delivery coordination. - Partner with Sales, Product, Research, Engineering, and other customer-facing teams to resolve challenges and turn customer feedback into better products and practices. You might thrive in this role if you: - Have helped customers evaluate, implement, or adopt complex technology and can connect technical work to business outcomes. - Bring a strong technical foundation in areas such as software, APIs, cloud infrastructure, data, or AI systems. - Can explain technical concepts clearly, build trust with different audiences, and work through ambiguous problems. - Learn quickly, collaborate across disciplines, and care about the safe and effective use of AI. We value different kinds of technical depth. Engineering-focused opportunities may call for substantial hands-on coding, integration, debugging, and production delivery. Other opportunities emphasize architecture, technical strategy, customer enablement, or delivery leadership. You do not need to cover every area listed here. How the Talent Pool Works Tell us about your technical strengths, customer-facing work, and the kinds of problems you enjoy solving. Our recruiting team reviews this pool to identify potential matches across relevant teams and may contact you to explore a suitable opportunity. This is a general expression of interest rather than a specific vacancy, and we may not be able to respond to every application. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Technical Program Manager, Global Infrastructure P...
About the Team The Compute Infrastructure team runs the GPU fleet and large compute clusters that support OpenAI’s research, ChatGPT, and the API. Our work spans GPUs, CPUs, storage, networking, and cloud infrastructure, bringing these systems together so teams can train and serve models at scale. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role You will own CPU capacity planning and management across Research and Compute. Working with infrastructure owners, you will lead integrated planning for CPU, storage, and network capacity across OpenAI’s global fleet. You will connect workload demand and GPU deployment plans with the foundational resources required to support pretraining, research, and application infrastructure at scale. You will work closely with workload owners, infrastructure engineering, network deployment teams, Finance, and cloud providers to turn forecasts into supply and allocation plans. You will understand workload architecture, guide decisions when capacity is constrained, and drive opportunities to improve utilization and reduce waste. Your work will span planning over multiple years and ongoing capacity management across regions and providers, including AWS, GCP, Azure, and OCI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead CPU demand planning across Research, Compute, and application infrastructure, including foundational services, data acquisition, container platforms, robotics, and services supporting GPU clusters. Maintain forecasts that capture workload growth, regional and hardware requirements, timing, and acceptable alternatives. - Translate workload growth and GPU fleet plans into integrated CPU, storage, and network requirements. Partner with engineering to determine the capacity, throughput, bandwidth, connectivity, and placement needed to support pretraining and applications at scale. - Reconcile current and incoming supply with demand, model constrained scenarios, and drive allocation and prioritization decisions. Lead CPU allocation planning and fulfillment, including quota transfers, rebalancing, and reclaims. - Partner with network engineering and deployment teams to translate regional demand into bandwidth and connectivity plans, ordering inputs, and delivery milestones. Coordinate CPU and network allocations as capacity is deployed across the fleet. - Understand workload architecture and performance requirements well enough to challenge assumptions and influence technical decisions. Help teams evaluate resource sizing, regional placement, data movement, storage choices, and acceptable alternatives when supply is constrained. - Drive fleet efficiency programs that reclaim unused capacity, rightsize workloads, modernize infrastructure, and improve placement or resource sharing. Measure the capacity released and cost improvements while preserving workload performance and reliability. - Scale integrated capacity planning across CPU, storage, and network in partnership with resource owners. Improve demand intake, forecasts, scenario models, inventory and allocation records, and the tools that automate recurring workflows. - Partner with cloud providers, Finance, Procurement, and engineering to shape capacity orders, commitments, and renewal decisions. Evaluate regional availability, delivery lead times, cost, and technical fit, and drive resolution of supply gaps. - Align capacity plans with cluster and application deployment milestones. Work across infrastructure owners to ensure CPU, storage, and network dependencies are ready when workloads need them, and resolve gaps that would delay usable capacity. - Give teams and leadership a clear view of demand, supply, allocation tradeoffs, forecast changes, and risks. Turn ambiguous or competing needs into decisions, accountable owners, and executable plans. You might thrive in this role if you: - Have 5+ years of experience in technical program management, capacity planning, capacity engineering, or infrastructure management, with ownership of complex programs at scale. - Have directly managed demand forecasting, supply planning, allocations, and capacity operations for CPU or cloud compute infrastructure. You understand how forecasts, inventory, quotas, delivery schedules, and utilization inform capacity decisions. - Bring technical depth in one or more infrastructure domains and can reason across the dependencies among CPUs, GPUs, storage, and networks. - Understand how workload architecture drives CPU and memory needs, storage capacity and throughput, network bandwidth and latency, and regional placement. You can use that knowledge to influence engineering decisions. - Have worked across multiple cloud providers and understand how provider capabilities, quotas, regional constraints, and commercial commitments affect capacity plans. - Have built or improved capacity planning tools, data models, or automation. You are comfortable working directly with data to validate assumptions, model scenarios, and measure outcomes. - Have delivered measurable improvements in infrastructure utilization or cost through reclaims, rightsizing, modernization, workload placement, or other efficiency programs. - Can lead decisions across engineering, research, product, Finance, and external providers, balancing technical requirements, delivery risk, and cost. You communicate clearly with both working teams and leadership. - Are resourceful in ambiguous environments, take ownership of outcomes, and build simple processes that continue to work as the fleet grows. - Are interested in and thoughtful about the impacts of AGI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Partner Lead, Creators & Culture, EMEA
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creative Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI. We work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI. About the Role We are seeking a Strategic Partner Lead to build and manage trusted relationships on behalf of OpenAI in Europe. You will identify and develop strategic partnerships that help people explore meaningful uses of AI and create value for OpenAI and the partners we work with. As the relationship owner, you will guide opportunities from initial engagement through development, execution, and ongoing growth, coordinating across product, technical, marketing, and other internal teams. This is a senior individual contributor role for someone with an established network, strong strategic judgment, product curiosity, and a track record of turning relationships into successful partnerships. Domestic and occasional international travel should be expected. In This Role, You Will - Originate, develop, and grow trusted external relationships. - Serve as the primary owner for a portfolio of strategic partners. - Understand partners’ goals, audiences, businesses, and concerns. - Identify meaningful applications of OpenAI’s products and develop partnership plans around them. - Lead opportunities from initial engagement through negotiation, execution, evaluation, and ongoing growth. - Develop clear narratives and value propositions for prospective partnerships. - Coordinate closely with teams across Product, Marketing, Communications, Global Affairs, Research, Legal, and Safety. - Represent partner perspectives and share relevant insights with internal teams. - Evaluate opportunities based on alignment, authenticity, feasibility, potential impact, and risk. - Manage multiple complex relationships and priorities while maintaining a high standard of execution. You Might Thrive in This Role If You - Have 10+ years of experience in strategic partnerships, business development, or a related field. - Bring an established external network and a record of building trusted relationships. - Have experience originating, negotiating, and growing complex partnerships. - Can identify valuable opportunities and clearly articulate why they matter. - Quickly understand a partner’s business, audience, incentives, and concerns. - Are curious about technology and can identify relevant product applications. - Bring strong judgment around trust, rights, safety, reputation, and the sensitivities surrounding AI. - Communicate effectively with senior external partners and internal product and technical leaders. - Lead effectively across functions, including when priorities are not fully aligned. - Thrive in fast-moving, ambiguous environments and balance strategic thinking with hands-on execution. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Senior Counsel, Trademark
About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises legal professionals from diverse fields, including technology, privacy, IP, corporate, cybersecurity, employment, tax, regulatory, and litigation. About the Role We’re growing our IP team and seek an experienced attorney to lead OpenAI’s global trademark litigation and disputes strategy, and oversee our broader trademark and brand protection practice. You will lead complex, high-stakes trademark litigation and enforcement matters around the world, develop strategies to protect OpenAI’s brands in a rapidly evolving technological landscape, and provide practical, business-oriented advice on novel trademark and brand-related issues. This role is highly cross-functional across OpenAI, including work across our Legal, Communications, Global Affairs, Marketing, Product and Executive teams This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead global trademark litigation and disputes, including complex infringement, unfair competition, dilution, and other brand-related litigation, from initial assessment through resolution. - Develop and execute global trademark litigation and enforcement strategies, including managing outside counsel, directing litigation strategy, assessing risk, and advising senior leadership on significant disputes. - Lead and develop OpenAI’s trademark team, overseeing attorneys and legal professionals responsible for trademark clearance, prosecution, portfolio management, enforcement, dispute resolution, brand protection, and marketing counseling. - Stay current on relevant laws, regulations, and industry trends, and provide updates and legal guidance to company leadership and stakeholders. - Build scalable processes and frameworks for trademark risk assessment, enforcement prioritization, outside counsel management, and cross-functional decision-making. - Provide clear, practical, and strategic advice to senior leadership, balancing legal risks, commercial priorities, reputational considerations, and long-term brand protection. You might thrive in this role if you: - Have 10+ years of leading complex trademark litigation and disputes, including significant responsibility for litigation strategy, case management, and resolution, including substantial experience at technology companies and law firms. - Have personally developed and executed strategies for complex, high-stakes trademark litigation and disputes, leading matters from initial assessment through resolution, including direct engagement with opposing counsel and other key stakeholders. - Have experience developing and executing global trademark portfolio strategies, including clearance, prosecution, enforcement, and brand protection, aligned with business priorities and growth. - Communicate complex legal and business issues clearly, exercise sound judgment in navigating legal uncertainty, and provide practical, strategic recommendations under pressure. - Work effectively with cross-functional teams, legal operations, outside counsel, and senior stakeholders while managing multiple urgent matters. - Bring intellectual curiosity, sound judgment, a strong sense of ownership, and a willingness to challenge assumptions respectfully and learn from feedback. - Have a JD and a license or qualification to practice in California. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Robotics Test Engineer
About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role As a Test Engineer on the Robotics team, you will help shape the next generation of embodied AI. You’ll design and run rigorous, exploratory and requirements-driven tests—building custom test equipment, analyzing results, and translating findings into actionable insights that drive design breakthroughs and mitigate risks across hardware and software. This role offers the opportunity to directly influence how our AI scales beyond simulation, ensuring that every design, test, and iteration brings us closer to truly adaptive, versatile robotic systems. In this role, you will: - Design and build custom test benches to evaluate system performance under realistic operating conditions; proficient in CAD and familiar with GD&T. - Analyze and interpret test data to identify trends, anomalies, and root causes. - Develop and maintain comprehensive test plans that validate mechanical performance against product requirements. - Execute validation and verification testing, capturing both quantitative and qualitative data with high fidelity. - Author clear, actionable test reports that summarize results, highlight risks, and recommend design or process changes. - Partner with engineering, product, and leadership teams to inform design iterations and strategic decisions. - Design and execute compliance and regulatory testing campaigns, informing in-house vs 3rd party testing strategy You might thrive in this role if you: - Have strong intuition for mechanical and electromechanical systems and how they fail, degrade, or vary in real-world operation. - Enjoy hands-on lab work designing, instrumenting, operating, and debugging test equipment and robotic hardware. - Can turn evolving requirements and ambiguous failures into repeatable tests, trustworthy data, and clear engineering decisions. - Balance rigorous validation, safety, and traceability with rapid hardware iteration. - Communicate clearly across mechanical, electrical, software, controls, and manufacturing teams, and build alignment on risks and corrective actions. Preferred Qualifications - 7+ years of experience in hardware testing or validation, including at least 2 years working with robotics hardware components and systems. - Bachelor’s or graduate degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, or a related field, or equivalent practical experience. - Experience designing test fixtures and stands using CAD, engineering drawings, and GD&T. - Hands-on experience integrating sensors, instrumentation, and data acquisition (DAQ) systems, including calibration and measurement traceability. - Experience developing automated or hardware-in-the-loop tests using Python, C/C++, or AI coding tools for test execution, data collection, and analysis. - Experience designing reliability, accelerated life, environmental, and hardware qualification tests for robotic or electromechanical systems. - Experience supporting EVT, DVT, PVT, pilot production, or sustaining hardware validation. - Experience using root cause analysis, FMEA, or FEA to guide design improvements. - Experience executing product standards compliance certification campaigns. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Presentation Designer, Business Marketing
About the team This team is crucial in building and maintaining OpenAI's brand identity, ensuring a consistent and impactful brand presence both inside the company and to the world. We bridge product development, communications and marketing, weaving cohesive storytelling and brand representation across all touchpoints through our innovative design and strategic communication. Communicating the advances and benefits of AGI is one of the most important works at OpenAI, and our goal is to do it beautifully, accessibly, and with transparency and authenticity. The addition of a Visual Designer specializing in presentations will strengthen our ability to tell compelling stories and explain complex concepts through visually engaging means About the role - Develop and refine presentation designs for major OpenAI events, supporting the communication needs of leadership and sales teams. - Create and maintain a library of design systems and templates for presentations, accessible to all teams across OpenAI. - Push the boundaries of presentation design by integrating innovative, motion, and interactive elements. - Enhance our technology's explanation through intelligent, concept-driven, and aesthetically appealing visuals. - Collaborate closely with other designers and departments, ensuring a cohesive and effective visual communication strategy. - Act as a key contributor to OpenAI's mission, helping to make complex AI concepts understandable and engaging through visual storytelling. - Opportunity to work on prominent projects, influencing the representation of a leading AI research and deployment company You Might Thrive in This Role if You - Have a Bachelor's degree in Design or a related field. - Have 8+ years of professional experience in visual design, with a focus on presentation design. - Have a strong portfolio demonstrating expertise in creating engaging and innovative presentations. - Are proficient in Keynote, Google Slides, and other relevant design software. - Have experience in developing and managing design systems and templates. - Have the ability to work collaboratively in a fast-paced and evolving environment - Work collaboratively, balancing the needs of stakeholders and simplifying complex ideas into compelling concepts. - Have a deep appreciation for aesthetics, user experience, and the ethical aspects of design in AI. - Are detail-oriented, and process driven, from concept to final output. - Can inspire and sustain a culture of excellence, partnering with producers, program managers, and product marketing managers. - Collaborate with creatives, researchers, product managers, product marketers, and engineers to serve a global audience. Nice to Have - Skills in additional areas such as web development, motion design, or type design. - Capability to lead creative projects with a clear vision and innovative approach. - A passion for continuous learning and improvement in the field of design and visual communication. - Experience working with data & insights. - Experience collaborating with or working on a product team. - Demonstrate creative vision, purpose, and innovation. - First management experience in leading projects, small internal or external teams - Sense of humor and passion for continuous learning and improvement. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Portfolio Product Marketing Lead
About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the SMB Marketing team helps small and medium-sized businesses understand and adopt ChatGPT Business and OpenAI’s B2B solutions. We build a deep understanding of business owners and teams, shape relevant product narratives, and drive awareness, adoption, and growth. We take a data-driven approach to understand SMB audiences, uncover customer needs, and translate AI capabilities into practical business value. We partner closely with Growth, Product Marketing, Sales, Partnerships, Product, Research, Communications, and Design to deliver a cohesive customer experience across discovery, evaluation, purchase, adoption, and expansion. About the Role We are hiring a Portfolio Product Marketing Lead to define and scale OpenAI’s global audience marketing strategy for small and medium-sized businesses. This leader will own how business owners, decision-makers, and teams understand, evaluate, adopt, and grow with ChatGPT Business and OpenAI’s SMB B2B solutions. This is a highly strategic and hands-on leadership role where you will shape clear, compelling narratives that show how AI helps SMBs solve everyday business challenges. You will build the content, customer stories, thought leadership, events, and integrated programs that drive ChatGPT Business subscriptions, team adoption, seat expansion, and long-term growth. You will partner closely with Growth, Product Marketing, Sales, Partnerships, Product, Communications, Research, and Data Science to make OpenAI a trusted partner for SMBs adopting AI and turning it into measurable business value. This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office. In This Role, You Will: - Own SMB audience strategy and positioning for ChatGPT Business and SMB B2B solutions, translating customer needs into differentiated messaging and clear reasons to adopt. - Lead thought leadership and content strategy, using practical education, demos, and customer stories to show how SMBs can put AI to work and achieve measurable results. - Develop go-to-market programs for priority SMB industries, equipping Sales, Partnerships, and Growth teams with tailored narratives, proof points, and enablement. - Partner with Growth and channel teams on integrated campaigns, lifecycle marketing, communities, and events that drive self-serve conversion, sales-assisted opportunities, retention, and expansion. - Partner with Product Marketing and Product teams to turn roadmap innovations into audience-relevant launches, customer education, and adoption programs. - Build and lead a high-performing team, establishing measurement frameworks to assess engagement, conversion, adoption, and revenue impact. You Might Thrive in This Role If You: - Have 12+ years of experience in B2B marketing or go-to-market leadership, including building programs that drive SMB adoption and growth at a technology, SaaS, or AI company. - Understand how SMB owners and teams evaluate, buy, and adopt software—from resource constraints and proof of value to self-serve and sales-assisted buying journeys—and how AI can improve their everyday workflows. - Can translate complex technology into clear positioning, audience narratives, and thought leadership that resonate across SMB segments. - Have built content and enablement programs spanning customer education, practical use cases, customer stories, webinars, workshops, and community engagement. - Are highly analytical, with experience connecting marketing investments to conversion, adoption, retention, expansion, and revenue outcomes. - Are a strong people leader who can attract top talent, set a high quality bar, and build new functions in ambiguous, fast-moving environments. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Legal Program Manager
About the Team OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment. About the Role As a Legal Program Manager, you will independently manage assigned programs and workstreams across Legal priorities, with a focus on emerging user risk. Your portfolio may include sensitive user escalations, intake and response workflows, and improvements informed by recurring issues, with the mix evolving alongside team needs. You will partner with counsel, senior legal program managers, and technical and business teams to establish priorities and scope, then drive day-to-day execution. You’ll organize information, coordinate partners, and move open questions toward decisions. As you develop expertise, you’ll take on more ambiguous projects and build repeatable processes that help teams work more effectively. This full-time role is based in San Francisco, CA, or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Independently manage assigned legal programs and workstreams: define plans, owners, milestones, and dependencies within agreed scope, anticipate blockers, and drive execution. - Translate counsel’s and specialist teams’ guidance into repeatable workflows, playbooks, and documentation. Depending on your portfolio, this may include intake, sensitive user escalations, information gathering, and response coordination. - Build strong partnerships across Legal, Product, Safety, User Operations, Policy, and other teams to clarify ownership, coordinate handoffs, and drive commitments through completion. - Clarify open questions, gather and verify information, synthesize partner input, and bring recommendations and tradeoffs to the appropriate decision-makers. Escalate decisions that require changes to priorities, scope, or resources. - Maintain a reliable source of truth for matters, source documents, owners, deadlines, decisions, and actions. Provide concise reporting on progress, blockers, and decisions needed. - Identify recurring issues and execution gaps, propose practical improvements, and lead agreed changes through implementation and adoption. Use tools and automation thoughtfully, verify outputs, and assess improvements in quality, timeliness, and partner effort. You might thrive in this role if you: - Have demonstrated experience independently managing programs or projects from planning through delivery in legal operations, business operations, compliance, policy, investigations, or a related field. - Have experience coordinating work across teams, maintaining reliable records, and driving open questions and actions to resolution. Experience working with an in-house legal team or in a technology environment is a plus. - Have improved a recurring workflow, documented the change, and helped others adopt it. You can explain what improved and how you assessed the result. - Take ownership of execution, set and achieve milestones, anticipate dependencies, and follow through without frequent direction. - Bring strong organizational, analytical, and communication skills. Exercise sound judgment under pressure, adapt to changing priorities, and know when to proceed independently or seek guidance. - Handle sensitive information and difficult subject matter with discretion and care, distinguish evidence from assumptions, and recognize when counsel or specialist input is needed. - Are resourceful and hands-on, with enthusiasm for AI technology and the ability to learn unfamiliar subject areas, use AI tools thoughtfully, and verify their outputs. - Bring familiarity with user safety, legal escalations, preservation, incident response, or operational data as a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Editor, Research Team
About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. About the Role As Editor, Research, you will help define the editorial voice of OpenAI’s research films. You will personally edit films that introduce new models, demonstrate emerging capabilities, and tell the stories behind our research. You will lead the editorial approach across assigned projects, guide collaborators, and set a high standard for cinematic storytelling and craft. Your influence will begin well before footage reaches the edit. Working alongside researchers, filmmakers, and production, design, and product partners, you will shape concepts, develop narratives, test ideas through prototypes, and help plan shoots and demonstrations with the finished film in mind. You will bring clarity, humanity, and emotional depth to complex, evolving subjects, finding compelling ways to show the research while preserving its meaning and technical accuracy. This is a hands-on leadership role for an exceptional editor who makes the work—and the people around them—better. You will take responsibility for editorial execution from concept through delivery, provide clear creative direction and actionable feedback, mentor editors, and lead external collaborators. You will also strengthen shared workflows and practices that help the studio deliver ambitious work across formats, platforms, markets, and timelines. In this role, you will: - Lead editorial work from concept through final delivery, personally editing research launch films, cinematic demonstrations, and stories about the people behind the work while directing the contributions of other editors on assigned projects. Take responsibility for narrative quality and continuity across development, production support, editing, finishing, and delivery. - Set editorial direction across assigned projects, translating creative goals into a clear approach and helping internal editors and external partners deliver cohesive, distinctive work. Bring exceptional judgment to story, structure, pacing, performance, music, sound, and the relationship between picture and graphics. - Shape stories from the beginning, partnering with filmmakers and researchers on concepts, treatments, scripts, interview questions, and demonstration coverage. Use rough cuts, story assemblies, and rapid prototypes to find the strongest narrative and inform what needs to be captured. - Lead editorial reviews, presenting work and explaining creative choices clearly. Synthesize feedback from researchers and creative partners into focused revisions that strengthen the film while preserving the accuracy of demonstrations and technical explanations. - Lead editors and editorial collaborators on assigned projects, setting clear expectations, delegating work, supporting onboarding, and providing actionable creative feedback. Mentor editors and assistant editors to strengthen their storytelling, technical skills, and independent judgment. - Partner with production to scope and deliver editorial work, assessing resource needs, estimating effort, setting realistic schedules, and recommending the right talent for each assignment. Brief and creatively lead external editorial partners, surface risks early, and help resolve competing priorities. - Guide work through finishing, collaborating with motion designers, sound designers, composers, colorists, and VFX artists to preserve the creative intent through final delivery. - Strengthen editorial workflows and uphold shared standards, including project setup, technical specifications, media organization, version control, review processes, secure asset handling, handoffs, archival, and delivery quality. Identify improvements through project experience and share effective practices with the team. - Own the editorial approach to adaptations of assigned work, guiding cutdowns, platform variations, and localized versions. Review work for narrative clarity, cultural context, and consistency of meaning, tone, and emotional impact. - Evaluate new tools and approaches, including AI-enabled creative tools, that expand the studio’s ability to explore, edit, and deliver work. Share findings and partner with editorial leadership on testing and adoption. - Collaborate closely with researchers to translate complex capabilities into compelling stories, developing a working understanding of what a model can do and what a demonstration actually shows. Find inventive ways to make those capabilities clear on screen, and work with researchers to ensure edits preserve the context and meaning of the underlying work. - Partner with editorial and post-production leadership to build and maintain a world-class team, helping identify exceptional talent, mentor collaborators, and create a culture of creative excellence, collaboration, and shared craft. You might thrive in this role if you: - Have 8+ years of relevant editing experience and a portfolio demonstrating exceptional cinematic storytelling, with work that shows your ability to make complex ideas compelling and accessible. Experience with research, science, technology, documentary, or demonstration-driven films is especially relevant. - Have experience leading editorial projects and guiding other editors or external partners, with clear examples of how your direction improved the work. - Combine strong narrative instincts with precise execution, and can build a compelling film from varied material, including interviews, demonstrations, live-action footage, and model-generated content. - Remain deeply engaged in the craft of editing while comfortably taking responsibility for the quality and progress of work beyond your own timeline. - Can articulate why an edit works, give specific and constructive feedback, and help others find solutions while encouraging their creative ownership. - Bring advanced proficiency in professional editing software and a strong understanding of post-production, including media workflows, motion graphics, sound, color, VFX, finishing, localization, versioning, archival, and delivery. - Have experience delegating work, onboarding collaborators, and coordinating editorial contributions across a project. - Build trust with researchers and creative partners, ask thoughtful questions to understand unfamiliar technical ideas, and translate feedback into clear editorial decisions under deadline pressure. - Know how to balance creative ambition with schedules and resources, and introduce enough structure to help teams do their best work. - Are curious about AI research and emerging creative technologies, and excited to explore how cinematic storytelling can reveal new capabilities and the people behind them. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Content & Solutions Marketing Lead, Ads
About the role We are hiring a Content & Solutions Marketing Lead to define how OpenAI communicates the value of its advertising solutions to enterprise advertisers and agencies. You will build the narratives, content, customer proof, sales tools, and educational programs that help marketers understand the opportunity, make informed investment decisions, and achieve results. Reporting to the Head of Global Large Advertiser Marketing, you will lead a function spanning enterprise advertising positioning and messaging, thought leadership, solutions storytelling, sales enablement, and customer education. You will translate product capabilities, customer insights, and performance evidence into clear, compelling materials for marketing leaders, media decision-makers, and the teams supporting them. You will partner closely with Sales, Communications, Product Marketing, and Customer Marketing to create a consistent story across the customer journey. This role requires a strategic leader and exceptional storyteller who can build a scalable content operation while personally developing its most important narratives and materials. In this role, you will: - Develop the enterprise advertising narrative. Own audience-specific positioning and messaging for enterprise advertisers and agencies, partnering with Product Marketing and Communications to ensure accuracy and consistency. - Define the content strategy. Establish editorial priorities, formats, and distribution plans that address customer needs from initial awareness through evaluation, adoption, and growth. - Build solutions narratives. Translate advertising capabilities into clear customer use cases, business benefits, and practical guidance tailored to advertiser objectives and agency needs. - Create compelling thought leadership. Develop perspectives, executive presentations, research-based content, and other materials that help marketers understand the evolving role of AI in advertising. - Build customer proof. Partner with Customer Marketing, Sales, and measurement teams to identify results and develop case studies, testimonials, and evidence that substantiate our advertising story. - Equip Sales to communicate value. Own the marketing content supporting advertiser and agency conversations, including core pitch narratives, presentations, solution briefs, playbooks, and objection-handling materials. - Develop scaled customer education. Create educational content and programs—including webinars, video, guides, and learning resources—that help advertisers and agencies build confidence and use OpenAI’s advertising solutions effectively. - Establish a scalable content operation. Build processes for briefing, creation, review, localization, distribution, and maintenance so content remains accurate, accessible, and current. - Measure and improve impact. Partner with Strategy & Operations to evaluate content engagement, seller usage, customer learning, and contribution to adoption and commercial outcomes. You might thrive in this role if you have: - 10+ years of experience in content marketing, solutions marketing, product marketing, ad sales marketing, or related roles. - A track record of developing positioning, messaging, and content for enterprise buyers and complex commercial decisions. - Strong understanding of digital advertising, advertiser objectives, agency workflows, and how marketers evaluate media investments. - Exceptional writing, editing, and presentation skills, with the ability to translate complex products and data into clear, credible customer stories. - Experience developing sales narratives and enablement materials in close partnership with enterprise sales teams. - Experience turning customer insights and performance evidence into persuasive case studies, solutions content, or educational resources. - Demonstrated ability to build repeatable content processes and maintain quality across multiple formats and channels. - Strong cross-functional leadership and the ability to align stakeholders around a shared narrative. - Ability to operate in ambiguity, exercise sound judgment, and balance strategic leadership with hands-on content development. Preferred qualifications - Experience in advertising technology, digital media, AI, or marketing an emerging platform or category. - Experience establishing a narrative for a new business or changing how customers understand an existing category. - Experience creating advertiser or agency education programs at scale. - Experience developing executive thought leadership and research-led content. - Experience adapting messaging and content across international markets. - Familiarity with advertising measurement and the interpretation of campaign performance data. - Practical experience using AI to improve content research, development, localization, or knowledge access. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
BIM Designer & Coordinator: Civil
About the Team Industrial Compute develops the infrastructure that powers OpenAI’s AI systems. Our Design organization connects engineering, construction, and digital delivery to support complex data center campuses from initial planning through deployment. Working with internal teams, design consultants, and construction partners, we develop coordinated designs that address site constraints, infrastructure requirements, and future growth. Our BIM team provides the models and workflows needed to deliver consistently across the portfolio. About the Role We are seeking a hands-on Civil BIM Designer & Coordinator with a minimum of 8 years of relevant experience to support the planning and design of large-scale, mission-critical data center campuses and associated power generation, energy storage, and utility facilities. In this role, you will develop, coordinate, and maintain civil models using Civil 3D and AutoCAD. Your scope will include site layouts, grading, drainage, roads, and utilities, coordinating buildings with generating equipment, battery energy storage systems (BESS), water treatment plants, gas metering and conditioning facilities, substations, and cooling systems. You will work closely with civil engineers, BIM team, discipline designers, equipment vendors, and delivery partners to turn engineering requirements into clear models and deliverables. Your work will support early design reviews, resolve site coordination challenges, and establish repeatable civil BIM practices across concurrent projects. Detailed engineering requirements and specialist analyses will be provided by the responsible engineers. We are looking for a hands-on civil specialist who can independently manage modeling assignments, communicate design dependencies, and maintain quality as projects evolve. Key Responsibilities - Advance feasibility, constructability, and phasing: Prepare layout, grading, routing, and earthwork options for early design reviews; incorporate noise, exhaust dispersion, heat-rejection, safety, and environmental constraints. Model heavy-equipment delivery routes, turning movements, crane areas, laydown, maintenance clearances, staged construction, temporary-to-permanent generation transitions, and future expansion. - Lead civil site development: Create and maintain surfaces, grading and earthwork models, equipment and building pads, roads, alignments, profiles, and corridors. Incorporate flood protection, stormwater management, and containment or separation process-drainage requirements. - Develop and coordinate plant utility systems: Model gravity and pressure networks for gas supply, cooling and process water, fire water, wastewater, electrical duct banks, and communications. Coordinate utility models, routes, corridors, crossings, connections, and clearances with engineers, consultants, utility providers, vendors, and construction partners. - Integrate campus and power-generation infrastructure: Coordinate civil models with buildings, power plants, BESS, substations, water treatment plants, gas metering and conditioning facilities, cooling systems, and other site utilities. Support simple-cycle and combined-cycle gas turbine, reciprocating engine, and CHP layouts while incorporating equipment separation, service access, and fire access. - Coordinate equipment, foundation, and thermal interfaces: Integrate vendor general arrangements, foundation footprints, equipment elevations, trenches, pits, and pipe-support locations with inputs from structural, geotechnical, mechanical, and electrical engineers. Coordinate civil interfaces for heat-recovery steam generators, steam-turbine facilities, heat exchangers, cooling towers, air-cooled condensers, radiator arrays, and thermal-distribution corridors. - Govern civil model data and multidisciplinary alignment: Manage Civil 3D data shortcuts, external references, coordinate systems, styles, templates, and parts libraries. Coordinate Civil 3D, Revit, vendor, and combined-discipline models; verify coordinates, origins, elevations, units, orientation, and model alignment in Navisworks. - Drive coordination and quality: Lead model reviews, investigate clashes and spatial conflicts, communicate design changes, and track issues through resolution. Review civil models and drawings for completeness, reference integrity, consistency, and compliance with project BIM requirements. - Deliver and improve civil BIM: Prepare plans, profiles, sections, model exports, review packages, and model-based quantities appropriate to each project phase. Maintain reusable content, document workflows, and improve delivery across data center, power-generation, energy-storage, and utility projects. Qualifications - Minimum 8 years of civil design, BIM modeling, or civil infrastructure drafting experience, plus a relevant degree/diploma or equivalent practical experience. - Experience supporting mission-critical facilities or complex industrial infrastructure across multiple disciplines. - Advanced Civil 3D and AutoCAD proficiency, including grading, corridors, utility networks, sheet production, data shortcuts, references, coordinate systems, and model dependencies. - Experience with site-survey data, GIS, point clouds, NavVis or similar laser-scanning/reality-capture workflows. - Experience with Navisworks, Revizto, and Autodesk Forma for model coordination, issue tracking, and markups. - Ability to independently deliver civil packages, interpret engineering and vendor information, identify missing inputs, and escalate engineering decisions appropriately. - Strong communication and organizational skills across changing priorities and concurrent projects. Preferred Skills - Direct experience with hyperscale, colocation, or other mission-critical data center campuses, from conceptual site planning through detailed design and construction coordination. - Experience supporting civil design and model coordination for one or more of the following: gas turbine or reciprocating engine power plants, combined-cycle or CHP facilities, BESS installations, water treatment plants, gas metering and conditioning facilities, or comparable industrial infrastructure. - Familiarity with OEM installation requirements, equipment and foundation interfaces, maintenance envelopes, and balance-of-plant infrastructure. - Familiarity with Revit-to-Civil 3D workflows, including building locations, elevations, utility interfaces, and phased campus development. - Experience with GIS, survey data, point clouds, and civil data exchange workflows. - Experience reviewing consultant models, BIM execution plans, levels of development, model quality, and common data environments. - Experience improving production through Dynamo, scripting, or other automation tools. - For candidates with deeper experience, the ability to guide complex civil modeling packages, mentor colleagues, and improve shared standards. What Success Looks Like You deliver dependable civil models and drawings, identify coordination issues early, and maintain clear ownership of civil BIM production and standards. Your work enables coordinated delivery of data center campuses and associated power, energy storage, and utility infrastructure across the portfolio. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Accounting Lead, Hardware
About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity. The Controllership team delivers the financial truth that powers OpenAI’s growth. By translating operational activity into accurate, timely, and decision-grade financial data, we enable leadership to scale the business with confidence. Our commitment to rigorous controls and best-in-class systems ensures financial integrity as OpenAI grows. About the Role We are seeking a strategic and execution-oriented Accounting Lead, Hardware to build and scale inventory accounting capabilities across consumer hardware and robotics businesses. This role partners closely with Finance, Supply Chain, Manufacturing Operations, Technical Accounting, Strategic Finance, and Systems teams to establish scalable inventory and supply chain accounting processes and reporting infrastructure supporting rapid growth and product launches. The ideal candidate brings strong accounting fundamentals, sound judgment, and a track record of building scalable processes in complex, evolving businesses. Inventory, cost accounting, or supply chain experience is preferred, and accounting experience supporting hardware, infrastructure, data centers, or other capital-intensive operations is also valuable. We welcome strong accounting professionals from other backgrounds who have demonstrated the ability to quickly learn unfamiliar business models and accounting topics and take ownership of new areas. This person should thrive in ambiguity, combine strategic thinking with hands-on execution, and communicate effectively with cross-functional partners and senior leadership. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Inventory Accounting - Lead inventory and supply chain accounting across consumer hardware and robotics programs, including inventory valuation, supply chain/sourcing arrangements, manufacturing variances, reserves, and close processes. - Partner with Supply Chain, Operations, and Strategic Finance to support BOM accuracy, labor and overhead assumptions, operationalize supply chain strategies and gross margin analysis. - Develop scalable accounting processes for NPI, prototyping, engineering builds, and mass production. - Own inventory-related accounting policies and controls, including capitalization, overhead allocation, LCNRV/NRV assessments, rebates, freight, tariffs, and inventory controls. ERP Systems & Process Design - Serve as a finance lead for Oracle Fusion manufacturing costing and inventory implementations, enhancements, and process optimization. - Partner with Systems, IT, and Operations to design scalable finance processes, controls, reporting structures, and operational workflows. - Partner with Systems and Operations to define accounting requirements and guide ERP design for product costing, inventory transactions, and related reporting and controls. Financial Close, Reporting & Controls - Lead monthly, quarterly, and annual cost accounting close activities and improve scalable reconciliations, reporting, and management review processes. - Partner with Strategic Finance on margin reporting, inventory analytics, and budget versus actual analysis. - Establish SOX-ready controls, support audits and technical accounting matters, and drive continuous improvement across close and reporting processes. Cross-Functional Leadership - Act as a strategic partner to Operations, Supply Chain, Procurement, and Program Management teams. - Translate ambiguous business needs into scalable accounting and operational frameworks. - Influence senior stakeholders through strong communication, executive presence, and data-driven recommendations. - Help build and scale the long-term roadmap for hardware controllership, manufacturing accounting, and operational finance infrastructure. You might thrive in this role if you: - Bring strong accounting judgment and enjoy learning how physical products, infrastructure, and operational workflows translate into financial reporting. - Have a track record of quickly developing expertise in unfamiliar accounting areas, asking thoughtful questions, and turning what you learn into practical processes and controls. - Can comfortably operate between strategic leadership discussions and highly detailed operational accounting analyses. - Have strong executive presence and can communicate effectively with senior leadership and cross-functional partners. - Enjoy building scalable processes and infrastructure in fast-moving, ambiguous environments. - Are highly detail-oriented and maintain a strong control mindset while balancing business partnership. - Have a strong systems orientation and enjoy designing scalable ERP and reporting processes. - Are intellectually curious, proactive, and solutions-oriented. Qualifications Required Qualifications - Bachelor’s degree in Accounting, Finance, or a related field. - 8+ years of progressive accounting experience, with ownership of complex accounting areas, close processes, or operational accounting. - Strong understanding of U.S. GAAP and demonstrated ability to research unfamiliar accounting topics and apply sound judgment. - Demonstrated ability to quickly learn new business models, systems, and operational processes and take ownership of unfamiliar accounting areas. - Experience building or improving accounting processes, reconciliations, controls, and reporting. - Strong systems aptitude and experience working with ERP systems and financial data. - Excellent analytical, communication, and cross-functional partnership skills. - Demonstrated ability to influence stakeholders and execute effectively in ambiguous, fast-moving environments. Preferred Qualifications Experience in one or more of the following areas is valuable; candidates are not expected to bring all of them: - Inventory, cost, manufacturing, or supply chain accounting, including inventory valuation, standard costing, manufacturing variances, overhead allocation, rebates and buy/sell etc. - Accounting supporting hardware, infrastructure, data centers, electronics, robotics, semiconductors, or other capital-intensive operations. - Work with contract manufacturers, global supply chains, hardware product launches, or manufacturing scale-up. - Oracle Fusion, particularly Costing and Inventory modules, or comparable ERP implementation and process improvement experience. - CPA and/or public accounting background. - Experience in a high-growth technology environment or building and leading accounting teams. Why This Role Matters This role will play a foundational part in building the accounting infrastructure that supports the next generation of AI hardware products. You will help shape the systems, policies, controls, and operational processes that enable scalable manufacturing operations, reliable financial reporting, and launch readiness as the business rapidly grows. You’ll have the opportunity to work cross-functionally with world-class teams at the forefront of AI, robotics, and consumer hardware innovation while helping build a best-in-class hardware controllership organization from the ground up. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
IT Support Engineer
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for an IT Support Engineer based out of our New York office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do - Device lifecycle management : assist with laptop procurement, setup, returns, and secure wiping - Office IT support : provide on-hand support to our colleagues in our New York office, as well as support with expansions and/or office buildouts - AV support : ensure meeting rooms and AV equipment are running reliably - End-user support: be the first point of contact for the team by logging, prioritising and resolving support tickets in a timely manner, keeping end users informed throughout. - Onboarding : run IT onboarding calls for new joiners - New IT projects : contribute to IT initiatives - Automation and tooling : build automations and Slack bots to streamline repetitive work - Documentation : write and maintain clear internal IT documentation and guides (fixes, processes and playbooks) to continue building out our internal knowledge base What you bring - A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems. - Strong organisational skills, attention to details and a proactive mindset. - Solid IT fundamentals (macOS, iOS and Android Operating systems, networking basics, SaaS tooling, AV systems etc.) - Hands-on experience with an MDM platform (Jamf, Kandji, Fleet or similar) - Experience with Okta (or similar IdP) and understanding of access management principles, SSO, MFA and user/group management. - A willingness to learn new tools and technologies quickly - Clear written and verbal communication skills with a knack for writing helpful documentation. Bonus - Prior experience in a high growth / startup environment - Experience in a customer or public-facing role - Experience with Agentic AI tooling - Familiarity with bash scripting What we offer At ElevenLabs, our biggest reward is shaping that future of voice technology. In addition, we offer: - Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package. - Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes. - We offer competitive compensation and stock options. We are open to candidates of varying seniority. Given the broad range, we'll be happy to discuss specific salary details during our initial conversation. - Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland. This position will be 4 days on-site in our New York office. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Company Operations Lead
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role ElevenLabs moves fast - by design. We run lean, we bias toward action, and we trust our people to figure things out. That's how we've built world-leading AI products in three years with a fraction of the headcount of our peers. But speed at 200 people and speed at 1,000+ people are different challenges, and the systems, habits, and connective tissue that let a company move fast without breaking things don't build themselves. As our Company Operations Lead, you'll own the infrastructure that lets ElevenLabs keep its velocity as it scales. Not by adding process for process's sake - but by building the right systems, in the right places, at the right time, so that the rest of the company can focus on what they do best. You'll establish the operating layer that keeps a 50-country, hybrid organization coherent; drive the strategic planning cadence that keeps leadership aligned; and deploy a lean team of strategic generalists against the company's most urgent cross-functional challenges. You’ll be responsible for: - Operating Cadence: Running the planning and alignment cycles that keep the company pointed in the right direction. This includes OKR planning, workforce, and headcount planning. - Operating System : Building and maintaining the infrastructure layer that lets the company move faster. Systems of record, org taxonomy and governance, and the knowledge management systems that ensure information flow effectively across our remote-first team. - AI Enablement & Agentification: Ensuring every team at ElevenLabs has the tools, access, and knowledge to work effectively with AI. You'll own the internal AI enablement framework - managing tool access and rollout, identifying where agents and automation can accelerate how functions operate, and building the learning opportunities and champions programmes that drive deep adoption. You'll work closely with Security, IT, and the Automations team to ensure what gets built is built right. - Operations Centre of Excellence: Defining what great operations looks like at ElevenLabs and embedding it across the company. You'll set the blueprint that makes operational excellence repeatable and deploy the team as embedded operators inside other functions, standing up best practices, up-skilling teams, and handing off cleanly once the work is done. Requirements We do not require formal experience, certifications, or degrees. We do require: - Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company - ideally through a meaningful scaling inflection (Series B–D trajectory or equivalent). - Track record of standing up functions and systems from scratch and handing them off, rather than owning a permanent queue. - Structured problem-solving background - strategy consulting, a BizOps or Chief of Staff seat with genuine strategic scope, or an operator role that required both systems-building and executive influence. - Strong AI and tooling fluency - you should be pushing the organisation on what's possible with AI enablement, not chasing it. - Exceptional stakeholder management: you can partner with founders and Leads and earn trust quickly in a flat, high-velocity environment. Bonus: - Experience inside a company that scaled through a 200 → 2,000+ person inflection. - Background that spans both consulting and operator roles - you've done the thinking and the building. - Familiarity with knowledge management, AI agentification, or internal tooling as an operational discipline. Location This role is remote. London or New York preferred. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Commercial Counsel - Brazil
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role We are seeking an experienced Commercial Counsel to join our Legal Team in Brazil. In this role, you will support complex commercial transactions with a primary focus on Brazil and support for other LATAM countries, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions. Responsibilities - Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in Brazil, with support for other LATAM countries, including enterprise customer contracts - Partner with sales, business development, and operations teams to design and implement strategies that support high-growth go-to-market initiatives. - Monitor and interpret evolving country specific legal and regulatory developments, including data protection, technology, and AI-related frameworks, and apply this knowledge to contract drafting and risk assessment. - Develop, maintain, and localize contract templates, playbooks, and policies to reflect local requirements and industry best practices. - Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation. - Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture. Who you are - Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products. - Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions. - Comfortable working independently while collaborating effectively with cross-functional and global colleagues. - Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success. - Hunger to be exceptional at your job. What you bring - Law degree and qualification to practice law in Brazil. - Native-level Portuguese and fluent English; Spanish is strongly preferred. - 7+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred). - Proven track record drafting and negotiating complex commercial and technology agreements. - Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property. - Experience advising on privacy, cybersecurity, and cross-border data transfer issues. - Excellent communication, stakeholder management, and problem-solving skills. - Comfort in fast-paced environments with shifting priorities and tight deadlines Location This role is remote, so it can be executed from anywhere in Brazil. However, we prefer candidates based in Sao Paulo, Brazil. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - DACH
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a builder's role, where you'll own both the technical depth and commercial outcomes for some of ElevenLabs' most exciting customers across the DACH region (Germany, Austria, Switzerland), sitting at the intersection of product, engineering, and revenue. You'll get ahead of the problem. You'll dig into how customers deploy ElevenLabs across web, mobile, and their systems, spot the problems before they do, inspire new use-cases and own the solution end to end. You'll own the number too: renewals, expansion and cross-sell. Success here means driving real revenue retention and growth for your book of business. What this looks like day to day You'll run onboarding, enablement, and growth across ElevenLabs' full platform, core speech models, creative tools, and Agents. You'll advise customers on production deployment, not just theory, digging into usage and performance data to catch friction early and keep adoption moving. You'll also own commercial outcomes for a defined book of business against clear targets: Gross Revenue Retention, Net Revenue Retention, cross-sell, and net expansion. You'll spot expansion opportunities early, own renewals and upsells end to end, and work closely with Sales, Engineering, and CS leadership to turn technical wins into revenue. Requirements - 5+ years of Customer Success, Account Management or Technical Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the DACH region - Proven experience of owning and managing a defined Book of Business - Fluent in German and English - Proven experience working across the DACH market. Knowledge of the landscape and cultural nuances - Familiarity and experience with building and deploying AI agents - Strong builder mindset - you thrive in ambiguity and being a pioneer, finding ways to innovate across a full region or market to drive revenue outcomes - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience working cross functionally with Sales, Engineering, Product, and Marketing teams - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Self-motivated and able to work independently in a remote or distributed team environment Location This role is remote-first, so it can be executed from anywhere in Germany. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive - Japan
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for an Account Executive to scale our business in Japan — a highly motivated self-starter who is passionate about voice AI and how it's transforming the way businesses build and engage with their customers. We don't just sell a product; we partner with companies to help them create new experiences and unlock value at scale with our breakthrough voice technology. In this role you will: • Build and manage a growing portfolio of new accounts across industries to help ElevenLabs meet its revenue goals. • Proactively identify and generate new business opportunities that align with ElevenLabs' product offering and roadmap. • Run agile, high-velocity outbound and outreach — moving fast from first touch to close. • Negotiate contracts and close sales in collaboration with the Growth team. • Develop and maintain a deep, hands-on understanding of ElevenLabs' products and how they map to customer use cases. • Own KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team. Requirements • Proven track record of meeting & exceeding sales targets in a fast-paced environment, including self-sourced pipeline. • 5-7 years of previous experience in sales in a SaaS organisation. • Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI. • A proactive, agile operator who moves fast rather than waiting for leads to come in. • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organisation. • A hybrid customer- & product-driven mentality that prioritises client satisfaction and scale. • High fluency in Japanese; working proficiency in English. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive - Creative Specialist - Enterpri...
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role You will own a portfolio of enterprise accounts in the United States, focused on ElevenCreative. The US enterprise segment has the largest existing pipeline and revenue base for ElevenCreative, with strong deal velocity and expansion revenue. You will work named enterprise accounts with complex, multi-stakeholder sales cycles and high-value deal potential. ElevenCreative is our AI creative platform - the place where enterprise creative and marketing teams generate and edit speech, image, video, and music using the best AI models available. You will sell the full ElevenCreative suite alongside adjacent capabilities like dubbing, Flows, and Studio to enterprise buyers who are looking to modernize how they produce content at scale. This role focuses on enterprise accounts (large organizations with complex procurement and multi-stakeholder buying committees). You should be comfortable with 3 to 6 month sales cycles, executive-level engagement, and six-figure deal sizes. This is a green-field role. You will define the playbook, build the pipeline, and close the deals - working cross-functionally with product, marketing, solutions, and customer success. In this role you will - Build and manage a growing portfolio of enterprise accounts to drive ElevenCreative revenue in your territory, identifying new business opportunities where AI creative tools can transform how teams produce content - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI creative capabilities into measurable business value for senior executives and economic buyers - Develop and execute territory and account strategies from scratch, including target account identification, outbound sequencing, event strategy, and pipeline building - Develop a deep understanding of the AI creative landscape - customer use cases, competitive dynamics, and emerging trends - particularly as they apply to media, entertainment, advertising, gaming, consumer brands, or technology - Partner with product, marketing, solutions engineering, and customer success to ensure smooth onboarding, deployment, and expansion of accounts - Serve as a trusted advisor to enterprise creative and marketing leaders, educating them on how AI is changing content production and where ElevenCreative fits in their stack - Represent ElevenCreative at industry events, conferences, and client meetings in your territory Who you are We are looking for someone who combines enterprise sales instincts with genuine curiosity about how creative and marketing teams produce content at scale. You will thrive in this role if you: - Have 5+ years of quota-carrying sales experience selling technology, SaaS, or AI products to enterprise buyers, ideally with exposure to the creative tools, digital media, or content production space - Have deep familiarity with the AI creative tools or digital media landscape - you understand how enterprise creative and marketing teams evaluate, adopt, and deploy new tooling, and you know the industry well enough to build credibility with buyers quickly - Have proven success navigating complex, multi-stakeholder enterprise sales cycles across business, IT, legal, and procurement - Can translate technically complex AI capabilities - voice synthesis, image and video generation, dubbing, music creation - into clear business value for non-technical decision makers - Are comfortable building pipeline from scratch in a new market or territory, including outbound, events, and account-based strategies - Have strong executive presence and the ability to build relationships at the VP and C-suite level - Thrive in high-growth, fast-moving environments where the scope expands faster than anyone can fully prepare for, and treat that as a feature rather than a problem Bonus - Experience selling creative, design, media production, or content platform tools to enterprise buyers - Familiarity with AI or generative AI products and how enterprise buyers evaluate them - Experience with localization, dubbing, or audio and video production workflows and the buyers who own them - Deep knowledge of the media, entertainment, advertising, gaming, consumer brands, or technology verticals and the enterprise buying dynamics within them Location This role is remote, based in the United States. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Talent Partner, GTM
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is in a unique and exciting position to grow our GTM team globally! We are expanding our Talent Team and are looking for a creative, high-performing go-to-market talent partner who is eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, recruit world-class technical talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner, we’d love to hear from you! What You’ll Do As a Talent Partner for Cohere, you will: - Own the full lifecycle recruitment process, attracting and recruiting top talent for GTM at Cohere. - Make sure our candidates have a world-class recruiting experience with us. - Work with hiring managers and leaders to create effective recruiting strategies. - Keep us up-to-date with talent market and industry insights so we can make informed decisions. - Keep track of recruiting funnels in Ashby our ATS, and update the progress regularly. - Find creative ways to proactively source and recruit candidates to optimize the top of the funnel. - Build relationships with diverse tech and talent communities. - Bring in other exciting talent projects and take ownership of them! - Attend and represent our Talent Acquisition team at industry conferences as well as plan and execute curated networking events. Who You Are - 8+ years of go-to-market, full-cycle recruiting experience scaling high-growth teams (experience at startups is a plus). - You are a creative problem solver and thrive under pressure. We are a fast-growing scale up and with that comes ambiguity and change. - You are a natural influencer and enjoy working cross-functionally. - You love data and take a data-driven approach to your recruiting. - You are passionate about diversity, community, and ensuring an equitable recruiting process. - You are naturally curious, with a keen interest in the AI industry, specifically around NLP, LLMs, and cutting-edge research in this space. Full-Time Employees at Cohere enjoy these Perks: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. How and Where We Work: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.
Software Engineer, GPU Infrastructure
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this team? Internal Infrastructure builds the infrastructure and tools used to train, evaluate, and serve Cohere's foundation models. You will work with AI researchers and ML engineers on stability, scalability, and observability. The work accelerates the models behind Cohere's platform, North. You will run the shared Kubernetes fleets those workloads land on: multi-cloud GPU and TPU clusters, node health, performance, and the partnership with cloud providers and hardware vendors. The role includes a compensated 24x7 on-call rotation. What you will do - Deploy and operate GPU Kubernetes clusters across clouds, and bring up new hardware generations and providers. - Work with cloud providers and hardware partners on reliability, performance, and cost, including RDMA and high-speed interconnects. - Automate node, GPU, and fabric fault detection and remediation so most faults are fixed without a human. - Improve fleet utilization, track cost, and cut the time it takes to get a faulty node back into service. - Troubleshoot production failures and performance problems, and leave the system easier to operate than you found it. We hire at more than one level. We set level based on the scope you've owned and how independently you drive work. You may be a good fit if you have - Run GPU Kubernetes clusters with thousands of GPUs for ML or HPC workloads. - Debugged Linux, networking, and performance problems. Familiarity with RDMA, NCCL, or accelerator health is a plus. - Written software in Python or Go. You would rather extend a solid open-source project than rebuild it. - Worked with researchers, ML engineers, or another team whose goals were not identical to yours. - Found a bottleneck, proposed a fix, and driven it in a fast-moving environment. If this does not line up exactly with your experience, we still encourage you to apply. Full-Time Employees at Cohere enjoy these Perks: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. How and Where We Work: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.
ISV / Technology Marketplace Partner Manager
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. You'll own SpaceXSI's ISV and technology-marketplace partnerships end to end: a multi-partner portfolio, the programs that let those relationships scale, and the cross-functional interface so Product, Engineering, Sales, Marketing, and partners move as one. Your top focus is building an ecosystem our GTM team can actually leverage, with partners ready to co-sell and co-market, listings and joint plays that attach cleanly to field motions, and an operating model that works without rebuilding every relationship from scratch. You own the partner side of the motion so Sales and Marketing have an ecosystem to lean on in deals and campaigns. RESPONSIBILITIES: - Own a portfolio of technology and ISV partners across recruit → onboard → activate → expand, going deep on the highest-impact relationships while keeping the broader set productive with programmatic coverage - Build joint plans with priority partners covering shared goals, listing and integration milestones, co-sell and co-market motions, and success metrics, and own outcomes including partner-sourced or influenced pipeline, marketplace activity, activation velocity, and partner health - Build and scale marketplace and ISV motions, including listing readiness, activation playbooks, engagement models or tiers, and field-ready co-sell and co-market plays, then prove new routes to market with a small partner set and turn what works into repeatable programs - Run the operating rhythm that still works when the book is large, including pipeline syncs, business reviews, executive check-ins, and escalations - Act as the primary internal owner for ISV and marketplace workstreams across Product, Eng, Sales, and Marketing, drive three-way coordination with AEs across SpaceXSI, partner, and customer, and bring structure through an operating model, scorecards, and rules of engagement as the portfolio grows BASIC QUALIFICATIONS: - Bachelor's degree and 5+ years of professional experience in partnerships, business development, alliances, or channel roles; OR 9+ years of professional experience in partnerships, business development, alliances, or channel roles in lieu of a degree - 2+ years managing a portfolio of 10 or more technology or ISV partners at the same time - Experience launching or operating a technology partner, ISV, or marketplace program (e.g., partner onboarding, marketplace listings, or co-sell) PREFERRED SKILLS AND EXPERIENCE: - Hands-on experience owning a multi-partner technology or ISV portfolio from recruit through activate and expand, not only one or two strategic relationships - Proven track record building partner programs that scale through playbooks, prioritization, and operating cadence, not only high-touch relationship management - Experience making a partner ecosystem usable by GTM through joint plans, co-sell or co-market motions, marketplace or listing readiness, or similar field-leverage work - Strong cross-functional operating experience with Product, Engineering, Sales, and Marketing as a primary internal owner for partner workstreams, with builder comfort standing up process where the playbook is thin - Partnerships experience at a developer tools, AI/ML, or B2B SaaS company selling to engineering leaders and developers - Experience with cloud marketplaces and hyperscaler partner programs (AWS, Azure, Google Cloud), including co-sell motions and three-way plays with ISVs - Built partner onboarding, listing-readiness, or activation playbooks used across a multi-partner portfolio - Ran co-sell plays with account executives across SpaceXSI, partner, and customer, and tracked partner-sourced or partner-influenced pipeline - Ran joint co-marketing launches or campaigns with partner marketing teams that generated pipeline - Technical fluency to discuss integrations, APIs, and product fit with partners and Product / Engineering teams - Experience using Salesforce for partner pipeline and attribution, and partner tools such as Crossbeam or PartnerStack ADDITIONAL REQUIREMENTS: - Must be willing to travel for partner meetings, business reviews, and joint launches or events as needed
Engagement Manager
About the team: Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved: - Building custom AI applications for government - Providing high-quality training data for research institutions building LLMs from scratch - Partnerships, upskilling, and advisory About the role: As the founding Engagement Manager for Kuwait, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organisations who are looking to train and educate people on how to use AI, AI safety, and more. You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success. The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organised, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions. The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses. You will: - Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities - Partner with clients to understand their most pressing problems and brainstorm how Scale can best help - Manage the long-term health of clients by identifying and preempting areas of risk or concern - Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly - Collaborate with the operational and engineering execution teams to track delivery and timelines - Review, track and improve operational performances and be obsessed with continuous improvement - Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing - Have proficiency in reading, writing, and speaking in Arabic Ideally you'd have: - 5+ years of total work experience, with experience in consulting or as a technical program management role in industry - Experience at a consulting firm or a leading tech company, ideally within Kuwait - A proven track record in B2B client facing roles and expanding client relationships - Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers - Great cross-functional experience and collaborative ability - Excellent verbal and written communications - A track record of structured, analytics-driven problem solving - A history of diligence and organization across multiple work streams - An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results - Analytical, planning, and process improvement capability PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Member of Technical Staff (Software Engineer, Acce...
About the Role The AI Acceleration team’s mission is to make Perplexity the best place to build and ship software with AI agents. We build the infrastructure that engineers and agents rely on, and develop new ways for agents to write, test, review, and ship code. Our work helps teams move from an idea to production faster, without compromising quality or reliability. We own the end-to-end development experience at Perplexity, from the environment where code is written to the systems that ship it to production. That includes local and cloud coding environments, build and test infrastructure, code review, and release management. We’re also building autonomous software development systems, where agents take on increasingly complex engineering work with explicit evaluation, verification, and safety controls. We own both the infrastructure these systems depend on and the workflows that make them useful. As an AI Acceleration Engineer, you’ll turn emerging agent capabilities into dependable systems used across Perplexity. You’ll work directly with engineers to understand where development slows down, experiment with new approaches, and take promising ideas through to production. This role combines systems engineering, developer experience, and hands-on agent development, with a direct measure of success: helping teams spend less time on delivery overhead and more time building products. Responsibilities - Identify, prioritize, and deliver the highest-impact opportunities to accelerate how Perplexity builds and ships software with AI. - Work directly with engineering and business teams to understand their workflows, constraints, and bottlenecks, and build solutions that address how they actually work. - Build and operate the infrastructure that engineers and agents depend on, including development environments, build and test systems, code review, and release tooling. - Make our codebases, systems, and internal knowledge easier for agents to navigate, understand, and use through better tooling, interfaces, documentation, and context. - Take agent-driven workflows from prototype to production, building the evaluations, verification, and controls needed to delegate increasingly complex engineering work safely. - Improve delivery speed and software quality together. Measure the impact of your work on development time, review effort, and production reliability, and use those results to guide what comes next. - Evaluate emerging models, tools, and approaches through hands-on experimentation. Turn the evidence into clear technical decisions, and drive adoption of the technologies that prove useful. - Use AI extensively in your own engineering work, share what works, and help colleagues adopt effective practices. Partner with engineering leadership and recruiting to strengthen how we hire and develop engineers who work effectively with AI. Qualifications - 5+ years of software engineering experience, ideally with substantial work in infrastructure, platform engineering, or developer productivity in technically complex environments. - Daily, hands-on use of AI models and coding tools, with practical judgment about where they perform well, where they fail, and how to verify their output. - Strong proficiency in one of the languages – Python, Go or Rust, along with the willingness to learn other languages as the work requires. - Broad familiarity with the systems used by AI product and applied research teams, including cloud infrastructure, distributed systems, data pipelines, and ML tooling. You don’t need deep expertise in every layer, but you should understand how they fit together. - An ability to understand how engineers and researchers across disciplines work, paired with curiosity about the needs of business and operations teams. You build tools around users’ actual workflows and constraints. - A drive to make codebases, systems, and processes easier to understand, operate, and change. You look for ways to replace brittle workflows and implicit knowledge with clear interfaces and reliable automation. - Sound technical judgment about when to experiment, when to commit, and when to ship a pragmatic solution. You can balance immediate delivery with investments that make future work faster and more reliable.
Technical Program Manager, Capacity Analytics & To...
About the Team The Compute Infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation models. We operate a large, modern GPU fleet and provide a unified platform for other OpenAI teams to run production Applied AI and Research training workloads. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role You will join the Compute Infrastructure TPM team as a Technical Program Manager for Capacity Analytics & Tooling. You will serve as the product manager for our supply and demand planning tools, owning the strategy, roadmap, and delivery of the systems teams use to forecast demand, understand supply, and plan allocations. Your users will include Product TPMs, Capacity TPMs, and Compute TPMs, alongside partners across Finance, Accounting, Leadership, Engineering, and Research. This role combines product management, technical program leadership, data engineering, and applied data science. You will partner with engineering and data teams to build reliable data foundations, improve forecasting and scenario planning, and scale our tools and success metrics across CPU, storage, network, and GPU resources. You will help teams make informed capacity decisions across AWS, GCP, Azure, OCI, and other infrastructure providers. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the product strategy and roadmap for supply and demand planning tools. Understand user needs, set priorities, define success measures, and guide delivery from initial requirements through adoption and ongoing improvement. - Build useful planning workflows. Translate complex processes into tools for demand intake, forecasting, supply tracking, scenario analysis, and allocation planning. Help teams understand what infrastructure they need, when it will be available, and which gaps require action. - Scale the data infrastructure behind capacity planning. Partner with engineering on ingestion, transformation, storage, and delivery of planning data. Guide technical tradeoffs as the number of resources, providers, data sources, and users grows. - Make planning data consistent and trustworthy. Establish shared data models and definitions for supply, demand, allocations, utilization, and cost. Drive data cleaning, validation, reconciliation, and traceability so users can understand and trust planning outputs. - Advance forecasting and analytical capabilities. Work with engineering and data partners to connect product and research plans to infrastructure demand. Make assumptions, uncertainty, forecast accuracy, and capacity constraints visible to decision makers. - Define and scale meaningful success metrics. Measure data quality, forecast performance, planning speed, and tool adoption. Establish consistent ways to track capacity availability, utilization, and efficiency across CPU, storage, network, and GPU resources. - Support planning across multiple cloud providers. Build capabilities that account for differences in resource types, regions, availability, commercial commitments, and deployment constraints across AWS, GCP, Azure, OCI, and other providers. - Lead delivery across data, infrastructure, and planning teams. Manage dependencies, technical tradeoffs, migrations, risks, and releases. Keep teams aligned on priorities and the decisions needed to move work forward. - Drive adoption and reduce manual planning work. Develop simple workflows, documentation, training, and feedback mechanisms. Identify recurring reconciliation and reporting work that can be improved through better data and automation. - Make capacity tradeoffs clear to leadership and partner teams. Provide useful views of gaps between supply and demand, allocation options, and their financial and operational consequences. Partner with Finance and Accounting to align planning data with budgeting and reporting needs. You might thrive in this role if you: - Have 5+ years of experience leading technical programs or products in data platforms, infrastructure, capacity planning, or a related field, with a record of delivering systems that teams rely on. - Have owned an internal product or platform roadmap and translated complex operational needs into requirements, priorities, and releases that users adopt. - Have direct experience with capacity planning, including demand forecasting, supply planning, allocations, and resource constraints. You understand how utilization, performance, availability, and cost affect planning decisions. - Understand modern data infrastructure, including ingestion, transformation, batch and streaming processing, and analytical storage. You have worked with technologies such as Fivetran, dbt, Spark, Kafka, or comparable systems and can discuss their architectural tradeoffs. - Have practical experience with data modeling, data cleaning, validation, and reconciliation. You can use SQL and Python or similar tools to investigate discrepancies, validate assumptions, and prototype analyses. - Have applied quantitative methods to forecasting, scenario analysis, or optimization. You can assess model assumptions and uncertainty, evaluate forecast performance, and explain the limitations of an analysis. - Understand the capacity, performance, and cost characteristics of compute, storage, networking, and accelerators. You have experience working across multiple cloud environments and can account for differences between providers. - Can lead complex programs with many technical dependencies and align teams with different priorities. You communicate technical tradeoffs clearly to engineers, researchers, finance partners, and leaders. - Are resourceful in ambiguous environments, exercise sound product judgment, and build simple, scalable ways to solve complex planning problems. - Are interested in and thoughtful about the impacts of AGI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Sales Manager, ANZ | Large Enterprise
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This leadership role will be responsible for driving and implementing the overall sales strategy for our large enterprise segment, recruiting and leading a team of sales professionals, and achieving successful deployments with our customers. The ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more. This individual will also need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives. This role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead a team of sellers. - Partner with solutions to build and execute complex customer programs and projects. - Manage consumption revenue forecasts. - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. Qualifications - 10+ years leading Enterprise Sales teams. - Selling platform-as-a-service and/or software-as-a-service at a product-led growth company. - Familiarity with the Financial Services industry in ANZ. - Designing and executing complex deal strategies. - Supporting the growth of fast-growing, high-performance companies. - Leading high-visibility customer events (CAB, conferences, product launches, etc.). - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. - Reporting on customer success activities. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Head of Performance Marketing
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative engineering. We blend the best of human ingenuity and creativity, with deep technical and quantitative expertise. About the Role We are hiring a Head of Performance Marketing to lead global paid media and investment allocation across products, audiences, and markets. You will build a global team, partnering closely with product, engineering, data science, and creative to build durable user and revenue growth strategies. Incrementality and marginal returns will guide your investment framework, delivering growth within clear economic guardrails. This is a hands-on leadership role. You will bring expert campaign and measurement judgment while rethinking how performance marketing operates with AI, automation, and agents. You will both need to IC and build a team already operating at massive scale. Working across technical, product, creative, and finance teams, you will build systems that turn experimentation into better execution and sustained growth. In this role, you will: - Set the global performance-marketing strategy and operating model, allocating investment based on incremental impact and marginal returns. - Build and develop a global team with deep channel expertise and clear accountability for results. - Work directly on campaign strategy and execution, diagnosing performance across audiences, creative, bidding, and pacing. - Partner with Data Science, Analytics, Growth Product, and Finance to measure incremental growth, establish economic guardrails, and guide forecasting and investment decisions. - Build AI-powered workflows and agents for creative testing, campaign creation, optimization, and analysis, with rigorous evaluation and human accountability. - Partner with Product Marketing, Creative, and Product to translate audience insights and product priorities into effective campaigns. - Coordinate with the Brand media strategy and planning leader to align execution and share learning across Brand and Growth. You will both need to optimize the ‘overall’ media allocation (i.e. “Brand plus Performance”) intelligently. - Drive the partnership with our biggest ad platform partners (e.g. Google, Meta et al) to stay on the cutting edge of performance, and shape their roadmap to drive innovation. You might thrive in this role if you have: - A track record of scaling performance marketing across channels and markets, delivering incremental user and revenue growth. - Experience building global teams while staying close to campaign execution and technical detail. - Deep paid-media expertise across audience strategy, creative testing, bidding, pacing, and optimization. - Strong judgment in incrementality, experimentation, attribution, and customer economics, with experience translating findings into investment decisions. - Experience personally building or deploying AI workflows and automation, including evaluating results and managing failures. - The technical fluency and communication skills to influence senior stakeholders across Engineering, Product, Data Science, Creative, and Finance. - A practical leadership style: you can set long-term direction, investigate problems, and build better ways to work. - Experience managing strategic media-platform partnerships, commercial negotiations, and measurement integrations. - An ability to, and desire to continue to, operate in the fastest moving environment in the world right now. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer (FDE), Cyber - SF
About the team OpenAI’s Forward Deployed Engineering team builds with customers to bring frontier AI into production. Our Cyber FDEs partner with the security and engineering teams that defend globally critical systems, from enterprise software to the core infrastructure it runs on. Cyber FDEs work closely with our Product, Research, and Go-to-Market teams to adapt our products and models to what customers need to defend their systems. About the role You’ll build systems that give defenders an advantage at a scale few engineering teams encounter. You might help an enterprise identify, test, and deploy patches across hundreds of thousands of code repositories, or help a security team analyze petabytes of logs for signs of malicious agents or coordinated attacks. Across these deployments, you’ll build tools that customer engineers can trust to support consequential security decisions. You’ll work directly with customer security teams, from CISOs to frontline analysts. As AI changes how attackers operate, you’ll help these teams determine where their defenses need to evolve, prioritize what to build, and validate solutions with the engineers who will operate them. Alongside OpenAI’s account teams, you’ll translate security priorities into deployed systems that help defenders cover more ground. You’ll also help shape what OpenAI builds next. When you identify a gap between what defenders need and what today’s models or products can do, you’ll partner with Research and Product to define, build, and test capabilities that address it. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will: - Partner with customer security leaders and OpenAI’s Go-to-Market team to scope engagements, establish responsibilities, and define measurable success criteria. - Lead technical design and implementation alongside customer engineers. Integrate agents into security workflows, establish access boundaries, and determine which actions require human review. - Build evaluations grounded in the decisions defenders make. For a patching agent, test whether a fix blocks a known exploit while preserving expected application behavior. For a detection system, replay historical attacks alongside normal traffic to measure detection speed and false-positive rates. - Guide production rollout with the engineers who will operate the system. Provide the observability and controls they need to understand system behavior, intervene when necessary, and expand adoption with confidence. - Translate successful approaches across deployments into reusable tools and engineering practices that other defenders can adopt. You might thrive in this role if you: - 5+ years of software engineering experience, including building and shipping production software. - Experience protecting production systems through work in security engineering, infrastructure, SRE, DevOps, or product engineering. - Experience building and evaluating AI agents for software engineering workflows. - Experience with CI/CD pipelines and practices that maintain code quality, reliability, and security. - Ability to navigate unfamiliar codebases and contribute maintainable, production-quality changes. - Ability to communicate technical concepts and trade-offs to engineering teams and senior security stakeholders. Additional experience Cybersecurity spans many disciplines, and while we’re primarily looking for strong engineering generalists, we’d love to hear about deeper experience in any of the following areas: - Security curiosity and experimentation: You read CVE write-ups because you want to understand how things break. You may have built an agent honeypot to test a hypothesis—or prove a point—and enjoy turning a security question into a hands-on experiment. - Security community engagement: You enjoy exchanging ideas with defenders, whether that’s discussing security strategy with a CISO at Black Hat or comparing technical approaches with frontline practitioners. - Application security: You’ve written CodeQL queries or Semgrep rules, built fuzzing harnesses, or discovered and responsibly disclosed vulnerabilities. - Automated remediation: CI/CD is your happy place. You’ve built tooling that turns security findings into tested patches, dependency upgrades, or configuration changes across large codebases. - Detection engineering: You’ve written and deployed detections using Sigma, YARA, Splunk, or KQL and tested them against attacker behavior. - Cloud and identity security: You’ve designed cloud IAM architectures and investigated abuse of workload identities, role hierarchies, or cross-account trust. - Security research: You’ve reverse-engineered malware, developed exploit reproductions, or contributed to vulnerability research. - Agent security: You’ve tested agents for prompt injection, tool misuse, or credential exposure and built defenses against them. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer (FDE), Cyber - NYC
About the team OpenAI’s Forward Deployed Engineering team builds with customers to bring frontier AI into production. Our Cyber FDEs partner with the security and engineering teams that defend globally critical systems, from enterprise software to the core infrastructure it runs on. Cyber FDEs work closely with our Product, Research, and Go-to-Market teams to adapt our products and models to what customers need to defend their systems. About the role You’ll build systems that give defenders an advantage at a scale few engineering teams encounter. You might help an enterprise identify, test, and deploy patches across hundreds of thousands of code repositories, or help a security team analyze petabytes of logs for signs of malicious agents or coordinated attacks. Across these deployments, you’ll build tools that customer engineers can trust to support consequential security decisions. You’ll work directly with customer security teams, from CISOs to frontline analysts. As AI changes how attackers operate, you’ll help these teams determine where their defenses need to evolve, prioritize what to build, and validate solutions with the engineers who will operate them. Alongside OpenAI’s account teams, you’ll translate security priorities into deployed systems that help defenders cover more ground. You’ll also help shape what OpenAI builds next. When you identify a gap between what defenders need and what today’s models or products can do, you’ll partner with Research and Product to define, build, and test capabilities that address it. This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will: - Partner with customer security leaders and OpenAI’s Go-to-Market team to scope engagements, establish responsibilities, and define measurable success criteria. - Lead technical design and implementation alongside customer engineers. Integrate agents into security workflows, establish access boundaries, and determine which actions require human review. - Build evaluations grounded in the decisions defenders make. For a patching agent, test whether a fix blocks a known exploit while preserving expected application behavior. For a detection system, replay historical attacks alongside normal traffic to measure detection speed and false-positive rates. - Guide production rollout with the engineers who will operate the system. Provide the observability and controls they need to understand system behavior, intervene when necessary, and expand adoption with confidence. - Translate successful approaches across deployments into reusable tools and engineering practices that other defenders can adopt. You might thrive in this role if you: - 5+ years of software engineering experience, including building and shipping production software. - Experience protecting production systems through work in security engineering, infrastructure, SRE, DevOps, or product engineering. - Experience building and evaluating AI agents for software engineering workflows. - Experience with CI/CD pipelines and practices that maintain code quality, reliability, and security. - Ability to navigate unfamiliar codebases and contribute maintainable, production-quality changes. - Ability to communicate technical concepts and trade-offs to engineering teams and senior security stakeholders. Additional experience Cybersecurity spans many disciplines, and while we’re primarily looking for strong engineering generalists, we’d love to hear about deeper experience in any of the following areas: - Security curiosity and experimentation: You read CVE write-ups because you want to understand how things break. You may have built an agent honeypot to test a hypothesis—or prove a point—and enjoy turning a security question into a hands-on experiment. - Security community engagement: You enjoy exchanging ideas with defenders, whether that’s discussing security strategy with a CISO at Black Hat or comparing technical approaches with frontline practitioners. - Application security: You’ve written CodeQL queries or Semgrep rules, built fuzzing harnesses, or discovered and responsibly disclosed vulnerabilities. - Automated remediation: CI/CD is your happy place. You’ve built tooling that turns security findings into tested patches, dependency upgrades, or configuration changes across large codebases. - Detection engineering: You’ve written and deployed detections using Sigma, YARA, Splunk, or KQL and tested them against attacker behavior. - Cloud and identity security: You’ve designed cloud IAM architectures and investigated abuse of workload identities, role hierarchies, or cross-account trust. - Security research: You’ve reverse-engineered malware, developed exploit reproductions, or contributed to vulnerability research. - Agent security: You’ve tested agents for prompt injection, tool misuse, or credential exposure and built defenses against them. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Controls Engineer, Power Generation and Microgird
About the Team OpenAI, in close collaboration with our capital and delivery partners, is building the infrastructure required to support frontier AI systems. The Data Center Engineering team defines repeatable technical standards and carries them through design, construction, commissioning, and operational readiness. The team works across data center facilities, power generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and speed. About the Role We are seeking a Controls Engineer to design, program, integrate and commission on-site power generation and microgrid control systems serving large AI data center campuses. You will own control architecture and functional requirements across generation packages, balance-of-plant systems, electrical protection, microgrid controls, and data center monitoring. You will work from concept through factory testing, site commissioning, performance validation, and operational improvement. This role requires hands-on experience with industrial control systems, including PLC and DCS programming, plant-level control sequences, equipment integration, simulation, testing and commissioning. The engineers will work with equipment vendors, system integrators and the broader data center team to make sure the complete power system operates safely and reliably across normal and failure conditions. Travel: 50% Key Responsibilities - Power Generation and Microgrid Controls - Design, program and commission plant power controllers (PPCs) and microgrid control systems for gas turbine and reciprocating engine power plants. - Develop control sequences for grid-connected, islanded and transition modes, including startup, shutdown, synchronization, load sharing, import/export control, load shedding, black start, restoration and resynchronization. - Coordinate active power, reactive power, voltage and frequency controls across generators, energy storage, MV UPS and other distributed energy resources. - Define how the plant responds to generator trips, loss of utility power, large load changes, equipment failures and loss of communication. - Work with OEMs to define the boundaries between turbine or engine controls, generator controls, the PPC, protection systems and data center controls. - Electrical systems and utility interconnection - Review utility and transmission-provider interconnection requirements and translate them into plant control, protection, metering, communications and testing requirements. - Work with utility and equipment vendors to define controls and interfaces at the point of interconnection, including power limits, voltage and frequency response, reactive, power factor, telemetry and dispatch. - Review interconnection studies, operating procedures and test requirements, and track the actions needed to demonstrate compliance. - Work with Engineer-Of-Record (EOR) to review load-flow, short-circuit, stability, step-load and electromagnetic transient (EMT) studies. Use the results to develop control settings, sequences and test cases. - Control Architecture: - Develop and review functional design specifications (FDS), sequences of operation, network architecture diagrams, I/O lists and alarm philosophies. - Review P&IDs and instrumentation for generation-plant systems, including fuel gas, cooling, lubrication and other balance-of-plant equipment. - Define equipment interfaces, control modes, permissives, interlocks and failure responses between OEM packages and the plant control system. - Real-Time Simulation and hardware-in-the-loop (HIL) testing: - Develop and execute real-time simulation and hardware-in-the-loop (HIL) tests for generation and microgrid control systems using RTDS and RSCAD. - Work with internal engineering teams and equipment vendors to build and validate representative models of the electrical system, from the generation plant and utility interconnection through the data center distribution system to representative GPU rack loads. - Develop and execute test cases for normal operation, mode changes, load steps, trips, faults, and system failures. - Compare simulation and HIL results with equipment data, factory test results and field performance. Document model assumptions and limitations. - Testing, commissioning and delivery - Develop and review FAT, SAT and integrated systems test plans for plant and microgrid controls. - Participate in factory testing, site testing, energization support, tuning and commissioning of generation and data center power systems. - Troubleshoot controls and system-integration issues using controller data, alarms, event records, trends and test results. - Work with OEMs, EPCs, utilities and system integrators to resolve interface gaps and track issues through closure. - Coordinate the handover of final project deliverables, including software, configurations, backups, test records, operating instructions and training, to the data center operations team. Qualifications - 8+ years of hands-on experience designing, programming, integrating and commissioning industrial controls for power generation, industrial plants, utilities, or mission-critical infrastructure. - Strong hands-on experience with PLC, DCS, SCADA, historian, industrial-networking, and control-system integration. - Experience with plant power control, generator controls, synchronization, load sharing, islanding and load-shedding schemes. - Experience integrating controls with power generation equipment, protective relays, SCADA/EPMS and other plant systems. - Experience developing functional specifications, sequences, I/O, alarms, graphics, and factory or site test procedures. - Ability to troubleshoot across software, instrumentation, electrical, mechanical, communications, and operating-process boundaries. - Understanding of industrial cybersecurity, redundancy, failover, and change-control practices. - Bachelor's degree in controls, electrical, mechanical, chemical engineering, computer engineering, or a related field. Preferred Skills - Experience with major turbine or reciprocating-engine control platforms and microgrid controllers. - Experience with data center power systems and rapidly changing AI or GPU loads. - Experience integrating gas generation with BESS, MV UPS and grid-forming or grid-following inverters. - Experience with EMT studies and model validation for weak-grid or islanded power systems. - Experience developing automated simulation tests and regression test libraries. - Experience with network redundancy, industrial protocols, OT cybersecurity and remote support for critical facilities. - Experience transitioning from temporary generation to permanent power systems. - Experience with IEC 61850 (MMS, GOOSE, SV), Modbus, OPC UA, DNP3, EtherNet/IP, or comparable industrial protocols. - Professional Engineer license, functional-safety training, or industrial-cybersecurity certification. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Director, Startups | New Business - France
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups France Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organisation to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in Paris. We use a hybrid work model of 3 days in the office per week. In this role, you will: - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan. - Partner with solutions and research engineering to build and execute complex customer programs and projects. - Own a consumption revenue target. - Manage consumption revenue forecasts. - Analyze key account metrics to create reports and provide insights to internal and external stakeholders. - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience in: - 6+ years selling platform-as-a-service and/or software-as-a-service. - Designing and executing complex deal strategies. - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers. - Supporting the growth of fast-growing, high-performance companies. - Working directly with C-level executives. - Communicating technical concepts to customers and internal stakeholders. - Leading high-visibility customer events (CAB, conferences, product launches, etc.). - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organisation. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Director, Startups | New Business
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan. - Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process. - Own a consumption revenue target. - Manage consumption revenue forecasts. - Analyze key account metrics to create reports and provide insights to internal and external stakeholders. - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. - Closely monitor the industry landscape and startup landscape and contribute to corporate strategies. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. Qualifications - 6+ years selling platform-as-a-service, cloud, or other API products. - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers. - Supporting the growth and product development of fast-growing, high-performance companies. - Working directly with C-level executives and startup founders. - Communicating technical concepts to customers and internal stakeholders. - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Director, Mid-Market Enterprise
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: - Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan - Lead our prospects’ journeys from consideration to successful deployment - Partner with solutions and research engineering to build and execute complex customer programs and projects - Own a consumption revenue target - Manage consumption revenue forecasts - Analyze key account metrics to create reports and provide insights to internal and external stakeholders - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering - Support the recruitment and onboarding of other teammates - Support the development of company culture We're seeking someone with experience including: - 9+ years selling platform-as-a-service and/or software-as-a-service - Designing and executing complex deal strategies - Supporting the growth of fast-growing, high-performance companies - Working directly with c-level executives - Communicating technical concepts to customers and internal stakeholders - Leading high-visibility customer events (CAB, conferences, product launches, etc.) - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Deployment Strategist, Public Sector (Federal & SL...
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Deployment Strategist, Public Sector, you’ll work alongside Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, across US federal agencies and state, local and education (SLED) organizations. Your mission is to turn mission needs, legacy workflows and complex stakeholder dynamics into a clear picture of the most important problem, what the product needs, and where the impact is. No two days are the same, but as a Deployment Strategist you can expect to: - Work with agency leaders, program offices, prime contractors, state and municipal departments, and school and university systems to find the highest-impact opportunities for AI agents in citizen- and student-facing and operational workflows (e.g. benefits and licensing, 311 and contact centers, case management, admissions and student services, internal service desks). - Own flagship deals end-to-end: identify the use case, shape the commercial structure alongside GTM and contracts partners, and navigate public sector procurement paths (federal contract vehicles, cooperative contracts, RFPs) through to close. - Embed with customer teams, including time onsite (in secure facilities for federal work), and own delivery outcomes as if you were part of their team. - Guide customers on agent design, orchestration, and production readiness, including the security, privacy and compliance requirements specific to each segment, to get agents live and adopted. - Partner with Forward Deployed Software Engineers and Solution Engineers to build and demo solutions, present to audiences from technical teams to agency heads and elected or appointed officials, and feed field insights back to Product and Research. Requirements - U.S. citizenship and an active U.S. government security clearance for federal engagements. - 3+ years in a customer-facing technical role with government agencies, a public sector systems integrator, or a government-focused technology company. - Familiarity with public sector buying and compliance (e.g. GSA schedules, OTAs, FedRAMP and ATO processes, state cooperative contracts, state-level security frameworks, FERPA/CJIS/HIPAA where relevant) and comfort in deal conversations and long enterprise sales cycles with GTM partners. - Basic Python and API integration skills, enough to prototype, demo and talk credibly with engineering teams, plus familiarity with LLM and AI agent frameworks. - Excellent communication and problem-solving skills, with a track record of owning ambiguous, complex projects through to delivery. Location This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in Washington, DC. Expect regular travel for customer onsites. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - North America
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. Expect regular travel for customer onsites. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - Italy
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in Italy, with a preference of Milan. Expect regular travel for customer onsites. Fluency in English and Italian and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - Mid-Market
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role You will own the full commercial relationship and customer’s success across a book of 50 to 100 mid-market accounts - the builders, founders, and product teams at companies between 250 and 2,000 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-agency, high-impact role. You won't succeed by managing accounts one at a time - you'll build the systems, playbooks, and motions that let you drive meaningful outcomes across a diverse book while going deep with the accounts that have the most room to grow. If you love the challenge of being a true partner to your customers without losing commercial sharpness, this role was built for you. On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value. Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs' expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don't just retain customers, they grow with them. Compensation This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 70% net revenue retention (NRR) and 30% product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis. Requirements - 3 to 5 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you know what great looks like and you've delivered it in a complex, fast-moving environment - A proven track record of owning revenue outcomes end to end - quota, renewals, and expansion - without defaulting to a handoff to a sales team - You approach your book with commercial intent: you segment by expansion potential, keep active expansion conversations going, and build business cases that land with economic buyers - You can hold a technical conversation with a developer or engineering team and earn their trust - familiarity with AI concepts, API integrations, and SDKs is a must - You use product data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn - You know how to read a room - whether you're with a founder, a technical lead, or a procurement team, you show up with the right message and leave with the relationship stronger Preferred - Experience in the voice AI, audio AI, or conversational AI space - Experience selling or expanding into multiple products within a platform Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - India
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customisation to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment. Requirements - 7-11 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India - Familiarity and experience with building and deploying AI agents - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Strong understanding of the Indian market landscape and cultural nuances - Self-motivated and able to work independently in a remote or distributed team environment LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - Enterprise
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role You will own the full commercial relationship and customer success across a book of 25 to 50 enterprise accounts - the builders, innovators, and product teams at companies between 2,000 and 10,000 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-impact, high-depth role. You'll manage a focused book while building the executive relationships, success plans, and expansion motions that drive meaningful outcomes at scale. If you love the challenge of going deep with complex organizations while keeping commercial momentum, this role was built for you. On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value. Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs' expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don't just retain customers, they grow with them. Compensation This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 70% net revenue retention (NRR) and 30% product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis. Requirements - 5 to 7 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you have specific, quantified wins at the enterprise level and you can speak to them clearly - You own revenue outcomes end to end at the enterprise level - quota, retention, and expansion - and you run the full expansion motion yourself without a sales handoff - You've been in deals where the champion and the economic buyer aren't on the same page, and you know how to navigate that without losing the relationship or the deal - You can hold a technical conversation with a developer or engineering team and earn their trust - familiarity with AI concepts, API integrations, and SDKs is a must - You use product data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn - You can present to a C-suite, troubleshoot with an engineering team, and close with a procurement lead - sometimes in the same week - and you make each conversation count Preferred - Experience in the voice AI, audio AI, or conversational AI space - Experience selling or expanding into multiple products within a platform Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - Brazil
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment. What you bring - 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Brazil - Fluent in Portuguese and English - Familiarity and experience with building and deploying AI agents - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Strong understanding of the LATAM market landscape and cultural nuances - Self-motivated and able to work independently in a remote or distributed team environment LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Growth Program Manager
About the role Our Growth team finds, engages, and onboards the engineers, finance professionals, scientists, and other domain specialists whose judgment teaches AI systems how to reason in their field. We're looking for a Growth Program Manager to own the programs that make that happen. This role is strategy and execution. You'll decide what to build and why, then build it. You'll take new initiatives from early and messy to scaled and repeatable, then move on to the next highest-impact problem. The programs you'll own are still being built, and you'll run them at a volume that surfaces problems nobody has seen yet. You'll use AI and automation to keep them from breaking as they scale. We're looking for real ownership. You treat the program as your own, hold yourself accountable for the results, and don't wait for permission to fix what's broken. What you'll do - Set the strategy for your programs: define goals, identify the biggest levers, and decide where to invest - Own execution end to end and be accountable for outcomes like pipeline, conversion, time-to-productive, and retention - Build and lead the teams that run your programs, including hiring leads who own their areas and setting clear expectations and performance standards - Build sustainable expert pipelines through targeted outreach, new channels, and creative approaches - Build AI workflows and automations that replace manual work in sourcing, outreach, screening, onboarding, and reporting, such as LLM-drafted outreach, lead enrichment, triage agents, QA checks, and self-updating dashboards - Stand up reporting that shows how each program is performing, where the gaps are, and what to do about them - Run a steady cadence of experiments on targeting, messaging, channels, process, and tooling, then turn what works into playbooks that people and agents can run - Partner closely with growth leads, operations, project teams, and vendors to align on priorities and keep work unblocked - Once a program is in steady state, hand it off cleanly and take on the next one Who we're looking for - 4+ years of experience in program operations, growth, recruiting or workforce operations, strategy and operations, or a similar role - You've owned a program end to end, from setting the strategy to executing it. You were the person accountable when something broke, and the person who fixed it. - You move comfortably between big-picture thinking and details, and you're as happy building a plan as you are working through a spreadsheet - Experience building and managing teams, ideally distributed or contractor-based - Strong judgment about prioritization when there's more work than time, and you know when to escalate and when to resolve on your own - Data-driven: comfortable defining metrics, digging into funnels, and making decisions from imperfect data. You can run your own analysis in SQL or Python. - High agency and ownership. Ambiguity doesn't slow you down, and you thrive when given room to build something from nothing. - You've built things with AI. You use tools like Claude, ChatGPT, Cursor, Claude Code, n8n, Zapier, Make, Retool, or Apps Script as a core part of how you work, and you have at least one workflow, automation, or tool you built that people actually used. We want to hear about what you've built. - Clear, concise writer and communicator. Much of this job happens over Slack and email, and clarity compounds across hundreds of interactions. Strong candidates may also have - Experience scaling a program through rapid growth - A background in recruiting at scale, talent sourcing, growth marketing, or community building - Experience in marketplace, gig, or external workforce businesses Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $180,800 - $226,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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