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Community Engagement Lead - Ohio
About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role The Community Engagement Lead will be the primary bridge between OpenAI and the communities in Ohio. This role ensures that OpenAI builds strong, trust-based relationships with local stakeholders, communicates proactively about our projects, and integrates community priorities into our development approach. The role spans engagement, communications, and reputation management, and will partner closely with the Economic Development and Environmental leads. Location: Portsmouth, Ohio or Southern Ohio Key Responsibilities - Build and maintain relationships with local leaders, community organizations, NGOs, and residents. - Develop and execute community engagement strategies for new and existing sites. - Represent OpenAI in public forums, hearings, and community events. - Partner with the Economic Development Lead on incentive compliance and community benefits. - Partner with the Environmental Lead on communicating environmental stewardship and sustainability efforts. - Develop proactive communications to address concerns, highlight benefits, and reduce risk of opposition. - Monitor community sentiment and advise executives on risks and opportunities. - Create a community engagement playbook that can scale across geographies. Qualifications - 8+ years in community affairs, public engagement, or corporate communications. - Proven track record engaging diverse community stakeholders for large infrastructure or technology projects. - Strong public speaking and facilitation skills. - Ability to manage sensitive political and reputational issues. - Experience integrating community benefits (workforce, education, infrastructure support) into development strategies. - Collaborative and adaptable, with experience working across government, community, and corporate teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Partner Manager, Monetization Partnershi...
About the team Platform Partnerships builds and grows the relationships that extend OpenAI products through the world’s most important technology platforms. The team works across Product, Engineering, Research, Go-to-Market, Legal, Finance, Marketing, Policy, and Operations to turn partner opportunities into durable product experiences and business outcomes. We are a small team working on opportunities that rarely arrive with a playbook. We set the strategy, make the tradeoffs, and stay close to execution through launch and scale. About the role We’re hiring a Strategic Partner Manager to own and drive the expansion of a portfolio of OpenAI’s most strategic platform partnerships. You will treat each partnership as a business: set the expansion thesis, align joint product roadmaps, structure commercial opportunities, and translate shared ambition into measurable adoption, usage, revenue, distribution, and product impact. This is a senior individual-contributor role with full-lifecycle ownership—from strategy and negotiation through integration, launch, performance, expansion, and renewal. It is a 0-to-1 builder role, not a coordination role. You will create clarity where the operating model is still emerging, make sound decisions with incomplete information, and step into the details required to move the work forward. The right person can move fluidly between a multi-year partnership strategy and the immediate product, commercial, or operating blocker in front of the team. You will build trusted relationships at the executive and working levels while representing OpenAI’s priorities with clarity and thoughtful pushback. What success looks like - Each priority partner has a clear expansion thesis, joint roadmap, governance model, and measurable outcomes. - High-priority product integrations and go-to-market initiatives launch with clear ownership, strong readiness, and fewer unresolved dependencies. - Partnerships show measurable growth across the outcomes that matter for the relationship, including adoption, usage, revenue, distribution, and product value. - Executives receive concise, decision-ready recommendations that make tradeoffs, risks, and next steps clear. - Partner and market feedback improves OpenAI’s product, ecosystem, and go-to-market strategy. - Successful approaches become repeatable playbooks for the broader platform-partnership portfolio. In this role, you will - Own a portfolio of strategic platform partnerships as businesses, setting direction, prioritizing opportunities, and driving outcomes aligned with OpenAI’s product and company goals. - Develop multi-year expansion strategies and joint business plans that connect product roadmaps, commercial opportunities, go-to-market motions, and measurable outcomes. - Lead the full partnership lifecycle: strategy, partner evaluation, commercial negotiation, technical and product integration, launch, performance management, expansion, and renewal. - Align Product, Engineering, Research, Go-to-Market, Legal, Finance, Marketing, Policy, and Operations around clear priorities, owners, dependencies, and decisions. - Build trusted executive and working-level relationships across both organizations, creating direct communication, shared accountability, and durable alignment. - Establish and run operating cadences, including roadmap reviews, business reviews, launch-readiness reviews, issue resolution, and escalation paths. - Translate partner needs, technical constraints, customer feedback, and market signals into product, ecosystem, and go-to-market recommendations. - Define success metrics and communicate progress, risks, tradeoffs, and opportunities through concise executive materials. - Resolve blockers and apply thoughtful pushback when partner requests conflict with OpenAI’s priorities or create unclear value. - Turn first-of-kind partnership work into simple, reusable playbooks and operating models that improve execution as the portfolio scales. You might thrive in this role if you - Have 12+ years of experience in strategic partnerships, product partnerships, business development, product strategy, or related technology roles. - Have a track record of building, launching, and expanding complex platform partnerships from 0 to 1 and through scale, with measurable commercial, adoption, distribution, or product outcomes. - Bring strong product and technical judgment and can work credibly with Product and Engineering on APIs, integrations, developer platforms, data flows, agents, or emerging products. - Have structured and negotiated complex commercial and technical agreements and can balance near-term outcomes with long-term strategic value. - Use data and sound judgment to define success, evaluate tradeoffs, and prioritize among competing opportunities. - Communicate clearly with executive, technical, commercial, and operational audiences, including through high-quality written plans and decision materials. - Build trust, resolve conflict, and manage expectations across functions and company boundaries without relying on formal authority. - Bring high agency, low ego, and exceptional follow-through; you are willing to do the detailed work required to move an outcome forward. - Can move between multi-year strategy and weekly execution in a fast-changing environment with incomplete information. Nice to have - Experience with AI, developer platforms, APIs, agents, marketplaces, or technology ecosystems. - Experience operating in both a scaled platform organization and a high-growth company. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Detection and Response Engineer
ABOUT US: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable https://modal.com/blog/lovable-case-study, Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C https://modal.com/blog/modal-series-c at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: We're looking for a Detection & Response Engineer to build the systems that help us identify, investigate, and respond to threats across our platform. This is an engineering role focused on automation. You'll build detections, investigation tooling, and response capabilities that scale with our infrastructure, using AI where it meaningfully improves signal, investigation speed, and operational effectiveness. You'll work closely with infrastructure, platform, and security engineers to ensure every incident makes the platform more resilient. WHAT YOU'LL WORK ON: DETECTION ENGINEERING - Design and build high-fidelity detections for attacks, abuse, and anomalous behavior across our infrastructure and production systems - Continuously improve detections based on telemetry, threat intelligence, and lessons learned from incidents - Improve visibility across cloud infrastructure, containers, identity systems, and production services INCIDENT RESPONSE - Lead or participate in investigations spanning production infrastructure, cloud environments, and internal systems - Build playbooks and automation that reduce investigation time and improve response consistency - Drive post-incident improvements that eliminate entire classes of future incidents SECURITY TOOLING & AUTOMATION - Build internal tooling that improves detection, investigation, and response workflows - Leverage LLMs to automate repetitive analysis, accelerate investigations, and surface actionable insights from security telemetry - Improve the collection, quality, and usability of security telemetry across the platform ENGINEERING PARTNERSHIP - Partner with engineering teams to ensure new systems are observable and secure by default - Help teams instrument services with the telemetry needed for effective detection and response - Drive security improvements that make the platform easier to defend over time WHAT WE'RE LOOKING FOR: - Experience in detection engineering, incident response, security engineering, or software engineering with a strong security focus - Strong software engineering skills with experience building production systems - Experience investigating security incidents in cloud-native or distributed environments - Familiarity with modern cloud infrastructure, Kubernetes, Linux, and networking - Experience building detections using logs, telemetry, behavioral signals, or large-scale event data - Strong SQL skills for investigating security events and developing detections - Interest in applying AI and LLMs to detection, investigation, and response, including understanding emerging threats involving AI-powered systems - Strong written and verbal communication skills PREFERRED QUALIFICATIONS: - Experience building AI- or LLM-powered security tooling - Experience with SIEM, SOAR, or EDR platforms - Experience with Kubernetes security or large-scale cloud infrastructure - Experience with threat hunting, malware analysis, or digital forensics - Experience contributing to security operations in a high-growth engineering organization
Deployment Strategist - Switzerland - Global Expan...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in Switzerland, with a preference of Zurich. Expect regular travel for customer onsites. Fluency in English and German and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - France - Global Expansion
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in France, with a preference of Paris. Expect regular travel for customer onsites. Fluency in English and French and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - Denmark - Global Expansion
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in Denmark, with a preference of Copenhagen. Expect regular travel for customer onsites. Fluency in English and Danish and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Regional Safety & Security Manager, Americas
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As Anthropic scales across the Americas, the Regional Safety & Security Manager (RSSM), Americas is the single operational owner of safety and security execution for every Anthropic location in the region. Our global function leaders set the standards — for physical security design, enterprise risk, and environmental health & safety. The RSSM is the leader who employs those standards in the field: directing the campus security managers, the regional systems integration team, the safety practitioners, and the contract guard force that protect our people, facilities, and research every day. This is a senior leadership role with real ownership. You own the region’s safety and security posture, its people, and its budget, and you are accountable for outcomes at every site. Responsibilities - Regional operations: Own end-to-end safety and security operations for all Americas sites, protecting employees, visitors, assets, and AI research while maintaining ASL compliance. - Team leadership: Lead the region’s safety and security team — campus security managers, the Americas systems integration team, EH&S regional staff, and contracted guard-force partners. Set direction, develop talent, and manage performance. - Incident command: Serve as regional incident commander for critical incidents and emergencies; build and exercise emergency-response plans with local law enforcement and emergency services. - Standards execution: Implement and localize the global standards set by the Physical Security Design, Enterprise Risk, and EH&S global function leaders — consistently across the region, adapted to site and jurisdiction — and feed field intelligence back to keep standards sharp. - Budget and vendors: Own the regional safety and security budget and vendor portfolio; drive cost-effective coverage, guard-post standards, and service quality. - New sites: Collaborate with new-site leadership teams on security risk assessments, security design input, and pre-opening readiness, supporting the transition to steady-state operations. - Partnerships: Build trusted relationships with law enforcement, emergency services, and government partners across the region; represent Anthropic in regional public-safety forums. - Culture: Champion an approachable safety and security culture that enables — rather than restricts — a fast-moving research organization. You may be a good fit if you - Have 10+ years of progressive safety and/or security leadership, including multi-site or regional responsibility and direct people leadership. - Have led sizable teams (staff and vendor/guard forces) of 50 or more and owned meaningful operating budgets in excess of $10M. - Have served as incident commander for complex, high-stakes incidents and built emergency-response capability. - Have delivered the security scope for complex capital facility projects — a new buildout or major renovation — from design through activation. - Have built durable partnerships with law enforcement, emergency services, and government agencies. - Communicate credibly with executives and front-line staff alike, and can influence across a matrixed organization without relying on direct authority. - Are willing to travel regularly across Americas sites and support a 24/7 on-call posture. Strong candidates may have - A public-safety, law-enforcement, or military command background successfully transitioned into corporate security leadership. - Experience managing large teams of 100 or more and multimillion-dollar budgets ($25M and up) across multiple disciplines — safety programs, security technology teams, dispatch function, training and compliance. - Direct delivery of a capital security/facility project (e.g., a new operations center or campus) from design through opening. - A track record building critical-incident and workplace-violence-prevention programs. - Certifications such as CPP or PSP; ICS/FEMA incident-command training; active ASIS/InfraGard engagement. - A bachelor’s degree (master’s preferred) in a relevant field. - Experience in high-profile technology, research, or otherwise regulated environments. Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 - $340,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Physical Security Design Engineer and Contract Doc...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: Anthropic's Global Safety, Intelligence, and Security (GSIS) organization is seeking a highly experienced Physical Security Design Engineer and Contract Document Specialist to join the Global Design Engineering Construction (DEC) team. In this role you will author and continuously enhance the contract document basis of design (BOD) and the reusable design templates (drawings, specifications, schedules, and ancillary documents) that drive the consistency and quality of contract documents across Anthropic's global office facility build program. You will serve as the technical authority for access control, intrusion detection, video surveillance, intercommunications, radio, and network systems within the contract document set, working in close partnership with GSIS partners, Real Estate / Workplace, the Network Team, and other cross-functional stakeholders. You will gather lessons from every phase of the project lifecycle, from site/risk assessment through construction, handover, and post-occupancy audits and incident reports, and feed them back into the design documentation, using automations and AI-assisted workflows to accelerate the pace of documentation updates. Responsibilities: - Develop, maintain, and continuously enhance the contract document basis of design (BOD), initiating BOD content from the site/risk assessment and programming efforts produced at each project kickoff - Author and evolve design templates (drawings, specifications, equipment schedules, riser diagrams, and ancillary documents) for access control, intrusion detection, video surveillance, intercommunications, radio, and network systems, including variations that comply with international / regional standards and codes - Serve as the contract-document subject matter expert: review design consultant deliverables (SD/DD/CD/RIBA stage packages, specifications, equipment schedules) for accuracy, completeness, and alignment with the BOD, and drive coordination across architectural, electrical / fire alarm, network, AV, and Real Estate / Workplace disciplines - Support bid, construction, and operational handover phases through specification clarifications, RFI responses, submittal review, shop-drawing back-checks, and ensuring closeout documentation and as-builts remain consistent with the issued contract documents - Partner with GSIS (Sec Ops, Regional Security Managers, Investigations, Global Security Technology Lead), Real Estate / Workplace, the Network Team, design consultants, and security integrators to capture operational needs, site constraints, and lessons learned from every project phase and translate them into BOD and template revisions - Maintain the GSIS design library (template drawing sets, master specifications, equipment schedules, standard details) under version control, along with change-management, exception, and tracking logs, and provide regular status updates and improvement recommendations to the Physical Security DEC Manager - Implement automations and AI-assisted workflows, BIM add-ins, web-based utilities, and data-processing tools that streamline repetitive design and documentation tasks, and align QA tools and global standards across business units while documenting regional variances You may be a good fit if you: - Have a minimum of 6+ years of design engineering experience, with demonstrated ownership of contract document development for physical security and/or low-voltage systems - Hold a Bachelor's degree in Engineering, Construction Management, or a related field - Have core technical expertise in access control, intrusion detection, video surveillance, intercommunications, radio, and network systems, and can author specifications, drawings, and equipment schedules from scratch - Have a strong understanding of A/E deliverables and phases (SD/DD/CD, RIBA Stages), CSI-format specifications, equipment schedules, and construction administration submittal processes - Have demonstrated the ability to develop and implement internal tools (web applications, BIM add-ins, scripting / automation) - Are a detail-oriented technical author with strong critical thinking skills, comfortable working from incomplete inputs and converging on a defensible documented standard, and self-motivated with a strong bias for action - Have excellent written, verbal, and interpersonal skills, and are comfortable in active construction environments and with global travel for site / coordination visits when required Strong candidates may have: - CDT (Construction Documents Technologist), PSP (Physical Security Professional) or CPP (Certified Protection Professional) certification, or equivalent demonstrated knowledge of construction project delivery - Familiarity with the Revit API, BIM workflows, version control, and modern AI-assisted development tools and practices - Familiarity with Apple OS, Google Suite, Bluebeam, Revit / AutoCAD, Asana, Smartsheet, MS Project, Procore, PlanGrid, and Autodesk Construction Cloud Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 - $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Head of Enterprise Risk
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic seeks a Head of Enterprise Risk to lead the programs that keep our people, operations, and mission resilient as we scale globally. Reporting to the Head of Resilience Operations, you will own a portfolio of enterprise-risk disciplines — environmental health & safety, access and life-cycle management, third-party (vendor) risk, and the security program management of new facilities — and directly oversee the specialist leaders who run them. This is a globally strategic role. You set the policy, standards, and frameworks for how enterprise risk is identified, measured, and reduced across the company, and you build the programs — and the team behind them — ahead of need. It’s a fit for a leader who thinks in systems and time horizons and turns forward-looking risk into durable operational programs. Responsibilities - Enterprise risk management: Own Anthropic’s enterprise risk framework — identify, assess, and prioritize enterprise risks, and integrate risk governance into business planning and decision-making. - Team leadership: Lead and develop a team of programmatic leaders across EH&S, access management, third-party risk, and new-facility security program management; set direction, standards, and accountable outcomes. - EH&S: Enable the global EH&S program leadership and support strategy, policy, and standards development, ensuring regulatory compliance and a strong safety culture across all operations. - Access management: Support the access and life-cycle management leader and their respective programs — access governance, provisioning standards, and auditing — across Anthropic facilities. - Third-party risk: Stand up and run a third-party (vendor) risk program — due diligence, security and safety requirements in contracts, and ongoing monitoring of critical suppliers. - New-facility programs: Facilitate development of the security program management of new facilities — from risk assessment and design requirements through pre-opening readiness and transition to operations — in partnership with regional teams, GSIS, Real Estate, and Facilities. - Horizon scanning: Within the realm of Safety & Security, anticipate emerging enterprise risks tied to rapid growth, new global offices, and frontier research environments, and advise leadership on readiness. - Cross-functional partnership: Partner across GSIS, IT, People, Legal, and Compliance to embed risk programs into the business. You may be a good fit if you - Have 12+ years in enterprise risk, safety, resilience, or security program leadership, including managing teams and multi-disciplinary programs. - Have built or owned an enterprise risk management framework and integrated it into business planning. - Have led multi-disciplinary programs (e.g., EH&S, access, third-party risk, or facility programs) at organizational scale. - Are an effective people leader who develops specialists and holds a high program bar. - Communicate risk clearly to executives and translate it into operational programs. - Think in systems and time horizons and build ahead of need. - Thrive in fast-paced, high-ambiguity environments. Strong candidates may have - Considered a leader in your field, with experience building risk, safety, or resilience programs at hyperscale technology companies or across large multi-site, multinational organizations. - A strong EH&S background — program development and oversight in complex or high-risk environments. - Third-party / vendor risk management program experience. - Deep familiarity with enterprise risk frameworks (e.g., ISO 31000) and risk governance. - Relevant certifications (e.g., CSP, CIH, CPP, ARM, or ERM credentials). - Experience in high-profile, regulated, or research environments. Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 - $340,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Enterprise Account Executive, Industries
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market. Responsibilities: - Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close - Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns - Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications - Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices - Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers - Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: - Native German speaker with excellent written and verbal communication skills in German and English - 7+ years of B2B sales experience in enterprise technology, preferably in SaaS or emerging technologies - Specialised sales industries experience: Commercial and Public Sector - A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases - Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments - Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies - Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process - Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives - Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market - A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities - A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use What We Offer: - Competitive base salary and commission structure - Equity participation in Anthropic's growth - Comprehensive benefits package - Opportunity to shape the AI industry in DACH and EMEA - Professional development and career growth opportunities Location: Munich, Germany (hybrid working available) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €265.000 - €310.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Enterprise Account Executive, Financial Services
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market. Responsibilities: - Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close - Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns - Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications - Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices - Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers - Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: - Native German speaker with excellent written and verbal communication skills in German and English - 7+ years of B2B sales experience in enterprise technology, preferably in SaaS or emerging technologies - Specialised sales industries experience: FSI - A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases - Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments - Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies - Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process - Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives - Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market - A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities - A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use What We Offer: - Competitive base salary and commission structure - Equity participation in Anthropic's growth - Comprehensive benefits package - Opportunity to shape the AI industry in DACH and EMEA - Professional development and career growth opportunities Location: Munich, Germany (hybrid working available) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €265.000 - €310.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Technical Program Manager, AI Accelerator Software
About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role As an AI Accelerator Systems Software Technical Program manager at OpenAI, you will help bring our chips/system hardware roadmap to life, navigating an array of technical and partnership challenges. We’re looking for people excited to push the frontiers of computing by navigating technical explorations and are passionate about building. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Manage the end-to-end software development from design to implementation for our AI acceleration systems, working across technical, cross-functional and external stakeholders - Lead planning and scheduling of AI system software designs with our strategic partners and vendors - Coordinate and lead internal resources and communication for efficient interaction with partners and vendors. You might thrive in this role if you: - Have experience as a software technical program manager for data center system products (server, GPU, TPU, networking, storage and so on) taking products from concept to volume in a data center environment ensuring the systems scale with high quality - Know end-to-end software development program management techniques from concept, design, production, deployment into the data center - Want to help design some of the world’s largest supercomputing systems, working at the edge of complex hardware challenges - Enjoy working with and enabling world-class AI Researchers and Engineers - Are passionate about the technical program function, and enjoy independently owning and delivering on your teams’ goals and cutting-edge problems in AI compute "To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations." About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Product Engineer, Full Stack - Agents
About the Team We're building the foundation for a new kind of AI coworker: persistent agents that have their own environments, can meet people wherever they work, and continue making progress for as long as a task requires. Our goal is to help individuals, teams, and organizations delegate meaningful work to AI—not just ask questions or complete a single turn. Our work brings together product, agent, and infrastructure capabilities across OpenAI. Together, we are creating always-on virtual coworkers that can carry context across tasks, operate through the right tools and channels, and deliver reliable results in real workplace environments. About the Role We’re looking for a full stack product engineer to shape how people discover, direct, and collaborate with AI coworkers. You’ll own product experiences end to end, spending roughly equal time building intuitive frontend surfaces and the backend systems that make agentic workflows persistent, reliable, and useful. You’ll work at the intersection of product engineering, design, agent capabilities, and enterprise readiness—turning rapidly evolving model and platform capabilities into experiences customers can understand, trust, and use every day. In this role, you will: - Design, build, and ship full stack product experiences that help people and teams delegate meaningful work to persistent AI coworkers. - Create intuitive frontend interfaces for directing agents, reviewing their progress, understanding their actions, and collaborating on the work they produce. - Build backend APIs, services, and data models that support persistent agent state, asynchronous execution, orchestration, and progress reporting. - Develop workflows that help agents access relevant context, use tools, and collaborate with people across workplace surfaces and channels. - Partner with product, design, research, and engineering teams to turn shared capabilities into cohesive products. - Build trust into the product through clear user controls, understandable agent behavior, safe execution, and reliable operational foundations. - Use customer feedback, product insight, and rapid iteration to identify high-value workflows and improve how AI coworkers deliver useful results. You might thrive in this role if you have: - 7+ years of professional full-stack or product engineering experience, ideally building user-facing products in product-driven or enterprise environments. - A track record of shipping polished user-facing products and production backend systems with meaningful ownership across the full stack. - Strong frontend skills with TypeScript, React, and modern web application development, including a thoughtful approach to interaction design and usability. - Experience building backend services, APIs, data models, and production systems in Python, Go, Rust, TypeScript, or similar languages. - Strong product judgment and comfort taking ambiguous customer problems from concept through implementation, launch, and iteration. - Experience designing software for complex workflows, collaboration, enterprise users, developer tools, or other trust-sensitive product environments. - Ability to reason about asynchronous work, stateful systems, reliability, performance, security, and the tradeoffs required to deliver a great user experience. - Proven ability to work closely with product managers, designers, researchers, and engineers across multiple teams. - High agency, strong execution, and enthusiasm for building new products in a fast-moving environment. - Interest in AI agents and the future of work; experience with agentic systems, enterprise software, or early-stage products is helpful but not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineering Manager, Network Security
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Network Security team's remit is to secure Anthropic's networks across our cloud providers and our bare-metal AI data centers. We own egress and ingress controls, network segmentation, private connectivity between environments, and encryption in transit. We design, build, and maintain these controls, and we write the software that deploys, enforces, and monitors them. These controls protect our model weights, customer data, and internal assets. We are hiring an Engineering Manager to lead this team. Anthropic is adding data center sites and cloud regions quickly, and the team will grow with that work. In this role you will set the team's charter, practices, and priorities. You will partner with our infrastructure networking, cluster, and data center teams so security is built into network designs from the start. The goal is secure-by-default networking that lets research and product teams use compute in any environment without slowing them down. Key responsibilities We're hiring an Engineering Manager to lead a Network Security Engineering team in executing across critical initiatives including, but not limited to: - Own the network security roadmap: threat model from the management plane through Kubernetes and cloud interconnects, decide what to build, and deliver it - Be able to reason about the design and implementation of default-deny ingress and egress, segmentation between research, training, and production, private connectivity, and mTLS/service identity across every environment - Ship these as secure-by-default primitives so new clusters, VPCs, and data center links inherit the right boundaries without security on the critical path - Join networking, cluster, and data center teams at design time so topology, routing, and firewall decisions carry our invariants from day one - Build visibility into traffic and boundary drift, with detection for exfiltration paths and automated remediation where safe - Own the network security evidence for our security goals and compliance: the invariants hold, and you can prove it - Hire, grow, and retain senior security software engineers; own their career development, and set the practices the team runs on as it scales Minimum Requirements: - 8+ years of front line management experience - Low ego, high empathy; has built diverse teams and has former reports who would work for them again - Experience managing infrastructure or security engineering teams, including hiring, developing, and managing senior and staff engineers - Has grown engineers into staff or lead roles, and has made the call to move someone out when coaching didn't work - Kept a team intact and delivering through reorgs, charter changes, or leadership turnover - Experience owning a security or infrastructure domain end to end: setting multi-year strategy, delivering year-long cross-organizational work with little direction, and answering to executives for its risk and tradeoffs - Scaled a team and its systems together through hypergrowth, where last quarter's architecture was already too small - Hands-on network security engineering in cloud and/or on-prem environments: VPC design, interconnects, private service connectivity, cloud firewall policy, egress control, physical segmentation, and out-of-band/management-plane security - Threat modeling and risk assessment for networked systems, with the judgment to tell which controls reduce risk and which just look good on a diagram - Secured Kubernetes networking at scale, or worked in high-assurance environments where controls had to be evidenced, not just deployed Preferred Qualifications: - Built or rebuilt a hiring loop and held the bar while adding headcount quickly - Exposure to large-scale distributed training and what it demands of a network - Solved end-to-end networking problems directly with internal users, cloud account teams, and hardware or colo vendors - Has taken infrastructure from zero to one and then to maturity: built the first version where nothing existed, then run and hardened it into a system other teams depend on at production-network reliability - Pragmatic and steady: cares about unblocking research and product as much as a clean architecture, and brings patience and judgment to opinionated senior engineers - Clear and persuasive communicator in writing and in person - Familiar with AI security and safety concepts The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Manager, Growth Account Executives, Startups
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Manager on the Startups team at Anthropic, you'll lead a team of Growth Account Executives responsible for driving expansion and retention across our fastest-growing startup customers. You'll build and develop a high-performing team while establishing the frameworks, processes, and best practices that enable them to help customers harness the transformative potential of safe, frontier AI. In this role, you'll be responsible for growing team revenue, driving optimal commercial outcomes, and ensuring Anthropic is building long-term partnerships with the world’s fastest growing AI native startups. Responsibilities: - Lead, coach, and develop a team of Startup Growth AEs, providing regular feedback and guidance to drive both individual and team performance - Own team revenue targets, developing strategies to accelerate growth - Build scalable frameworks and processes for deal negotiations, account planning, quarterly business reviews, and customer health monitoring - Partner with Product, Marketing, and other GTM teams to identify and execute on strategic growth opportunities across the startup portfolio - Regularly review customer health metrics and collaborate with team members to develop action plans for at-risk accounts - Mentor team members in developing consultative sales skills, negotiation best practices, and technical understanding of AI applications - Drive operational excellence through pipeline management, forecasting accuracy, and team productivity metrics - Participate in strategic customer conversations and support Growth AEs in complex negotiations You may be a good fit if you have: - 5+ years of experience in enterprise software sales or account management, with 3+ years leading sales teams - Proven track record of consistently exceeding team revenue targets and developing high-performing account executives - Strong understanding of the startup ecosystem and experience working with high-growth technology companies - Deep expertise in strategic account planning and scaling account management processes in a fast-paced environment - Strong analytical and problem-solving skills with a data-driven approach to decision making - Excellence in cross-functional collaboration and stakeholder management - Background in technical product sales, particularly in areas like APIs, infrastructure, or ML/AI solutions - Demonstrated ability to coach and develop talent while maintaining high performance standards The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €255.000 - €310.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
External Affairs, US Federal
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Federal Policy partner to lead and operationalize Anthropic's engagement with Senate Republicans and related stakeholders to drive AI policy that advances Anthropic's mission of ensuring that artificial intelligence systems are developed safely and benefit humanity. In this role, you will work closely with the government affairs team and the broader organization to translate strategic objectives into executable federal policy campaigns that shape the policy infrastructure. You will advise internal stakeholders, shape policy positions, develop advocacy strategies, and build and manage policymaker relationships to advance our policy goals. Anthropic is equal parts research lab, policy think-tank, and technology startup. We care deeply about the safe development of AI systems, and build partnerships with governments through proactive, opinionated, substantive policy conversations. Our approach to AI policy is genuinely distinctive — grounded in honest assessment of technological trajectories and authentic concern for safe scaling — and we need federal affairs professionals who understand how to operationalize that positioning creatively and strategically. This role offers a rare opportunity to shape AI governance at a critical moment. Federal AI policy is being written right now, and this is the most consequential technology policy debate in a generation. The decisions made in the next 2-3 years will shape how AI develops globally. You will work alongside leadership who are deeply engaged on policy and serve as partners in this work. Key responsibilities - Advise internal stakeholders to help inform and develop public policy positions that advance Anthropic's mission - Translate complex policy issues into effective advocacy strategies, executing campaigns across issue sets while managing diverse stakeholder groups and leveraging communications, third-party groups, political engagement, and internal and external resources - Build and maintain key relationships with Members of the Senate Republican conference - Identify targets, cement relationships, and align them to Anthropic's policy priorities through proactive, substantive engagement — leading with substance, not just relationships - Work in tandem with Federal Affairs partners to share information, align on strategy, and execute; support the integration of the federal affairs team with key internal stakeholders across policy, communications, legal, and executive functions - Maintain accountability in driving outcomes, working with leadership to align on key results and track execution against strategic objectives with measurable milestones - Synthesize complex political dynamics into clear strategic recommendations for leadership, managing up effectively and building confidence through transparency on progress and risk Minimum qualifications - Experience working on policy within government or as a policy advocate, with demonstrated success winning legislative and regulatory outcomes in contested policy areas - Established relationships with key policymakers and officials in the Senate, and a demonstrated track record of building substantive relationships with senior policymakers - Policy drafting and analysis skills: legislative and regulatory analysis, policy memos and position papers, advocacy messaging, and briefing materials for senior leadership - Experience executing multi-dimensional policy campaigns, including managing outside counsel, coalitions, third-party groups, and communications resources - Ability to translate strategic objectives into executable plans with clear milestones and measurable outcomes - Ability to manage across multiple substantive policy domains without deep expertise in each area, including validating others' work and asking incisive questions to inform strategy - Based in or willing to relocate to Washington, DC Preferred qualifications - Experience in technology policy, emerging technology regulation, or policy areas affected by rapid innovation and technological change, with an understanding of how to navigate the policy gaps that disruptive change creates - Experience thinking in terms of leading indicators and articulating progress toward policy wins to senior leadership - Experience synthesizing complex policy dynamics into clear strategic counsel for leadership and internal stakeholders, and managing internal stakeholders to build trust, confidence, and partnership - Experience translating complex technical topics into politically viable policy positions and messaging in environments with significant institutional resistance or uncertainty - Alignment with our mission and enthusiasm for the imperative of policy impact and change - Drawn to working with an organization that approaches AI policy with intensity and intellectual honesty, and able to operationalize and leverage that positioning as a competitive advantage The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 - $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Enterprise Intelligence Specialist
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic’s Global Safety, Intelligence, and Security (GSIS) team is responsible for protecting our people, facilities, and operations worldwide. The function spans intelligence, protective services, investigations, travel and event security, security operations, environmental health and safety, and crisis management — and it’s growing quickly as Anthropic’s footprint, public profile, and threat surface all expand. We are seeking an Enterprise Intelligence Specialist to join GSIS’s Enterprise Intelligence team as a hands-on investigator and analyst. Where our Protective Intelligence team focuses on executive-centric threat assessment — individuals and groups who may pose a risk to our executives — the Enterprise Intelligence team owns the employee and enterprise-level threat picture: the geopolitical, security, and risk environment in which Anthropic operates globally. Working against priorities set by the team lead, you will investigate specific threats, actors, and events, produce finished assessments, and help keep Anthropic’s employees ahead of a rapidly evolving threat landscape and in a defensible position. This is an individual contributor role on an established team; you will not be asked to build or manage the program. You will spend most of your time investigating and analyzing threats, producing assessments and briefs, supporting the team during crises, and briefing stakeholders on your findings. The team sits at the center of how Anthropic understands and anticipates external risk, and your work will directly shape decisions about where and how we operate, travel, convene, and grow. Responsibilities - Serve as an investigator and analyst on the Enterprise Intelligence team, including via conducting investigations and behavior-based threat assessments, producing risk assessments, and intel products - Work against threat intelligence requirements and priorities set by the team lead, and contribute to the team’s production cycle and quality standards - Identify, assess, track, and investigate global threats including geopolitical instability, terrorism, crime, activism, nation-state targeting of the AI sector, and emerging security trends, including deep-dive research and OSINT collection on specific threats, actors, and events - Produce timely threat intelligence products such as risk assessments, threat briefs, travel risk guidance, and executive summaries, and translate intelligence into actionable insights for crisis teams and operational security functions - Apply the team’s methodologies for intelligence collection, analysis, validation, and dissemination, and hold your own production to the team’s quality standards - Provide investigative support to crisis management, emergency response, and business continuity efforts; serve as a key supporter during security incidents, elevated threat environments, and high-risk events; coordinate inputs before, during, and after crises to support decision-making and post-incident review - Brief security leadership and cross-functional partners with clear, concise, and decision-oriented intelligence; build trusted relationships with Legal, People, Compliance, DnR, SecEng, etc; support the team lead in enterprise risk discussions and governance forums as needed - Work day to day with external intelligence providers, industry peers, law enforcement, and government partners as appropriate; use the team’s intelligence vendors, tools, and subscriptions and give feedback on their quality, relevance, and value - Document your work in line with team workflows and quality controls, and model integrity, discretion, and continuous improvement in all intelligence work You may be a good fit if you: - Have 7+ years of professional experience in intelligence, security risk analysis, threat assessment, or a related discipline - Have demonstrated experience investigating threats and producing finished all-source intelligence in a corporate, government, military, or global security environment - Hold a bachelor’s degree in security studies, international relations, political science, intelligence, psychology, criminology, or a related field - Want to be a hands-on investigator on a team — this role does not manage people or own the program - Bring strong analytical skills with the ability to translate complex threat information into clear, actionable guidance - Have a proven ability to brief senior stakeholders and influence decision-making, with excellent written and verbal communication skills - Can manage multiple concurrent taskings — strategic products and live incidents — under tight deadlines with limited supervision - Are comfortable with a flexible schedule, including periodic after-hours availability during crises and elevated threat environments Strong candidates may also have: - A master’s degree in intelligence studies, international affairs, security studies, public policy, or a related field - CTM certification - Experience supporting global operations, international travel risk, or crisis management programs - Familiarity with intelligence tools, OSINT and threat monitoring platforms, and structured analytic frameworks - Prior experience in highly regulated or high-risk industries (e.g., technology, critical infrastructure, life sciences, finance) - A background in high-growth technology companies or startups, and specialized knowledge of risks unique to the AI sector Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £110,000 - £140,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Amazon GTM Partnerships, Enterprise
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a candidate to drive our strategic Amazon/AWS partnership. You'll own this partnership end-to-end — building executive relationships across both organizations, developing joint go-to-market strategy, and generating large-scale revenue opportunities through AWS's ecosystem. In this role, you'll help shape how frontier AI technology is commercialized at scale, and you'll build the playbook for what a successful AI-cloud provider partnership looks like at Anthropic. Key responsibilities - Develop and execute go-to-market strategy for our AWS partnership, including co-selling motions, enablement programs, and joint business plans - Build pipeline forecasting and track progress against shared revenue targets - Build and maintain executive-level relationships across the AWS organization - Drive strategic planning and execution of joint marketing and sales initiatives - Design scalable processes for partnership operations, including escalation management and reporting - Design and execute segment-specific sales plays and enablement programs - Represent Anthropic in joint business reviews with key stakeholders - Provide market intelligence and competitive insights to inform product and business strategy - Identify and develop opportunities to expand the scope and impact of the partnership Minimum qualifications - Demonstrated experience building and scaling co-sell or joint go-to-market motions with a major cloud provider or technology platform partner - Experience building partnership forecasting, pipeline tracking, and reporting processes (e.g., in Salesforce or a comparable CRM) - Experience negotiating and structuring joint business plans with external partners - Experience translating technical product capabilities into business value for enterprise or partner audiences - Ability to travel up to 25% of the time Preferred qualifications - 8+ years of experience in enterprise sales, business development, or partnerships - Previous experience working directly with Amazon/AWS partner or alliance teams - Background in AI/ML technologies or enterprise software - Experience scaling partnerships in emerging technology markets - Track record of building enterprise GTM strategies from the ground up - Demonstrated ability to build trust and influence with senior stakeholders across organizations The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 - $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Solutions Marketing Manager
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We’re looking for a Solutions Marketing Manager to shape how LangChain brings its full platform to priority industries, enterprise buyers, and high-value use cases. This role sits at the intersection of product and GTM. You’ll translate customer problems into clear solution narratives, repeatable sales plays, campaign themes, and customer-facing assets that help teams understand where LangChain fits in their AI strategy. You’ll develop industry solutions, use case solutions, and enterprise solution stories for segments such as financial services, healthcare, life sciences, and other priority markets. You’ll work closely with sales, solutions, product, demand generation, field marketing, education, and customer teams to understand what matters in the field, turn those insights into messaging and collateral, and help create programs that support pipeline and revenue generation. The role covers the full LangChain platform, including Observability & Evaluation, Deployment, Sandboxes, LLM Gateway, Fleet, Engine, and OSS. The goal is to explain how these products work together to help companies build, deploy, monitor, and improve agents in production. You’ll define the problems we solve for specific audiences, package those into repeatable narratives, and help GTM teams take them to market. WHAT YOU’LL DO DEVELOP INDUSTRY AND USE CASE SOLUTIONS - Build solution narratives for priority industries and enterprise use cases. Initial focus areas include financial services, healthcare, and life sciences, with room to expand based on GTM priorities. - Translate customer problems into clear solution stories. You’ll connect LangChain’s platform capabilities to the business, operational, governance, and technical needs of specific audiences. - Define repeatable use case messaging. You’ll identify where agents can create value across functions and industries, then turn those patterns into solution briefs, use case pages, campaign assets, sales decks, webinar narratives, and customer-facing content. - Build a point of view on enterprise AI adoption. You’ll help explain how companies move from prototypes and isolated experiments to production deployments with the controls, visibility, and evaluation practices they need. - Stay close to the market. You’ll synthesize customer conversations, sales feedback, competitive activity, industry trends, and product signals into sharper messaging and GTM recommendations. SUPPORT ENTERPRISE GTM MOTIONS - Partner with sales, solutions, field marketing, demand generation, and customer-facing teams on targeted enterprise campaigns and account motions. - Build sales enablement for industry and enterprise conversations. This may include talk tracks, discovery questions, objection handling, use case maps, executive-ready decks, demo narratives, and competitive context. - Turn field learnings into reusable sales plays. You’ll work with account teams to understand what resonates with buyers and turn those insights into repeatable messaging, collateral, and campaign programs. - Create materials for complex buying committees. You’ll help LangChain speak clearly to technical buyers, AI leaders, IT and security stakeholders, business leaders, and functional teams. - Support pipeline and revenue programs. You’ll help connect solution narratives to campaigns, events, webinars, ABM motions, field programs, and sales follow-up. WHAT YOU’LL BRING - You have 3–6+ years of experience in solutions marketing, enterprise marketing, product marketing, developer marketing, industry marketing, or a related GTM role. - You’ve built messaging, collateral, or campaigns around technical products, AI/ML products, developer tools, B2B SaaS, infrastructure, automation, productivity tools, or platform products. - You can turn customer problems into clear solution narratives. You know how to move from “what the product does” to “why this matters for this audience, industry, or use case.” - You understand enterprise buying motions. You know how to create assets for complex buying committees, regulated industries, sales-led motions, and executive conversations. - You’re comfortable with technical products. You don’t need to be an engineer, but you should be able to learn technical concepts quickly, ask good questions, and translate details into customer-facing messaging. - You like working with sales and customer-facing teams. You’re interested in what happens in the field and know how to turn that feedback into stronger messaging and enablement. - You’re comfortable working across many audiences, including developers, technical buyers, operators, admins, AI leaders, business stakeholders, and nontechnical end users. - You can balance strategic thinking with execution. You can define a messaging POV, then build the deck, brief, landing page copy, or sales asset that brings it to life. - You’re comfortable with ambiguity and iteration. The market for production-ready AI agents is still being defined, and you’re excited to ship, learn, and improve. - You have genuine curiosity about agents, enterprise AI adoption, and how they will change how teams work. NICE TO HAVE - Experience building industry or solutions marketing programs for financial services, healthcare, life sciences, public sector, or other regulated industries. - Experience supporting enterprise sales teams through enablement, account-based campaigns, customer-facing storytelling, competitive support, or executive-facing collateral. - Familiarity with the LLM, agent, or AI application development ecosystem. - Experience with PLG motions, onboarding, activation, lifecycle marketing, or self-serve adoption. WHY JOIN - You’ll help build the solutions marketing motion at LangChain. There is room to shape how we define priority industries, package use cases, support enterprise campaigns, and enable the field. - You’ll work on a category that is moving from experimentation to enterprise adoption. Companies are trying to understand where agents can create real value and how to deploy them with control. - You’ll join a small, fast-moving team. You’ll get real scope, close access to product and GTM leaders, and the ability to ship meaningful work quickly. Compensation: 140,000 - 195,000K Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Software Engineer, Research Data Platform
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Research Data Platform team builds the tools that Anthropic's researchers use every day to manage, query, and analyze the data that goes into training and evaluating frontier models. We power the internal applications researchers rely on to monitor RL runs, explore finetuning datasets, and understand what's happening inside their experiments. We're looking for engineers who love working directly with users and who excel at building data products — the pipelines that move data out of training runs into queryable storage, and the APIs, libraries, and services researchers use to manage and explore it. This role sits closer to the research workflow than a typical data infrastructure position: you'll often embed with research teams, build ML-specific tooling alongside them, and leverage what our Data Infrastructure team has already built rather than reinventing it. We do not require prior ML or AI training experience. If you enjoy working closely with technical users, learning new domains quickly, and building tools people actually want to use, you'll pick up the research context fast. Responsibilities - Build and operate data pipelines that extract data from research training runs and land it in storage systems that are easy and fast to query - Work closely with researchers to design and build APIs, libraries, and web interfaces that support data management, exploration, and analysis - Develop dataset management, data cataloging, and provenance tooling that researchers use in their day-to-day work - Embed with research teams to understand their workflows, identify high-leverage tooling opportunities, and ship solutions quickly - Collaborate with adjacent teams to build on existing systems rather than reinventing them You may be a good fit if you - Have significant software engineering experience, particularly building data-intensive applications or internal tooling - Enjoy working directly with users, gathering requirements iteratively, and shipping things that get adopted - Are results-oriented, with a bias towards flexibility and impact - Pick up slack, even if it goes outside your job description - Want to learn more about machine learning research - Care about the societal impacts of your work Strong candidates may also have experience with - Large-scale ETL, columnar storage formats, and query engines (e.g., Spark, BigQuery, DuckDB, Parquet) - High-volume time series data — ingestion, storage, and efficient querying - Data cataloging, lineage, or metadata management systems - ML experiment tracking or metrics platforms - Working in environments where engineers partner closely with quantitative users — research labs, trading firms, observability or analytics startups - Complex data visualization and full-stack web application development The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Growth Account Executive, Startups
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Growth Account Executive, Startups at Anthropic, you'll partner with the next generation of AI-native startups across EMEA, helping founding teams integrate Claude into the core of their products and workflows from day one. You'll combine a high-velocity sales motion with a consultative approach, guiding early-stage and growth-stage companies through their AI adoption journey and building relationships that scale as they do. The ideal candidate is energised by working with founders, thrives in a fast-paced environment, and has a genuine curiosity for how startups are building with AI. You'll identify high-potential companies early, help them realise the value of Anthropic's platform quickly, and grow these accounts as they scale — ensuring responsible development and deployment of AI capabilities along the way. Responsibilities - Own a high-volume book of startup accounts, managing the full sales cycle from prospecting and qualification through to close and expansion - Build trusted relationships with founders, technical leads, and early go-to-market teams, acting as a strategic advisor on AI adoption - Drive rapid time-to-value by helping startups identify and execute their highest-impact AI use cases with Claude - Develop and execute territory and account plans that prioritise the highest-potential startups within the EMEA ecosystem - Collaborate closely with Solutions Engineering, Developer Relations, and Customer Success to deliver a seamless customer experience - Partner with the venture capital and accelerator ecosystem to source pipeline and build Anthropic's presence within the startup community - Identify product feedback and emerging trends based on patterns across your portfolio of startup customers, advocating internally for the startup segment - Manage accurate forecasting and pipeline hygiene, leveraging data to continuously optimise your sales motion Must-Have Qualifications - 5 + years of experience in SaaS or cloud/infrastructure sales, with a strong track record of meeting or exceeding quota - Experience managing a high-velocity sales cycle with multiple concurrent opportunities at various stages - Comfort engaging directly with founders and technical decision-makers at early-stage and growth-stage companies - Strong commercial instincts with the ability to quickly assess a startup's potential and tailor your approach accordingly - Solid understanding of technical concepts sufficient to have credible conversations about APIs, integrations, and AI/ML use cases - Excellent communication skills — written and verbal — with the ability to convey value clearly and concisely - Self-starter mentality with a bias toward action, experimentation, and continuous improvement Preferred Qualifications - Experience selling developer tools, APIs, cloud infrastructure, or AI/ML platforms - Familiarity with consumption-based or usage-based pricing models - Existing relationships within the EMEA startup and venture capital ecosystem - Understanding of the AI/ML landscape, including large language models and generative AI trends - Experience working at or selling into high-growth startups - Background partnering with accelerators, incubators, or VC portfolio programmes to drive pipeline The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €155.000 - €205.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Technical Program Manager, Cloud AI Partnerships
About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. - Own integrated technical roadmaps across OpenAI and partner teams, including milestones, dependencies, risks, resourcing needs, and the sequencing required to land joint commitments. - Own launch readiness across cloud partner platforms, including readiness checklists, blocker tracking, joint go/no-go reviews, and post-launch stability follow-through. - Act as a primary technical interface to partner engineering organizations, helping own the shared roadmap and day-to-day coordination on deployment, capacity, incidents, and open engineering issues. - Drive alignment across engineering, infrastructure, product, safety, security, legal, finance, and go-to-market teams so joint deliverables are well-scoped, sequenced, and executable. - Provide clear, transparent reporting on program status, issues, risks, and decisions required for senior leaders and stakeholders. - Convert open issues into prioritized plans that both OpenAI and partner teams can commit to, with clear owners, workbacks, and closure paths. - Help build repeatable and efficient development and launch pipelines for OpenAI models on partner platforms. You might thrive in this role if you: - Bring substantial technical program management leadership across infrastructure, platform, or large-scale engineering work, with a track record of owning complex programs end to end. - Have led complex partner-facing programs where success required tight coordination across company boundaries, clear operating rhythms, and sustained follow-through. - Understand cloud architectures, AI/ML deployment, model serving, and the practical integration challenges of bringing advanced AI systems to production. - Direct experience with major cloud or AI platforms, including how models are integrated, launched, and onboarded for customers. - Familiarity with how foundation models are integrated, packaged, launched, and operated through partner platforms or marketplaces. - Experience with inference systems, model serving, accelerator-backed infrastructure, or distributed systems. - Can balance strategic priorities with rapid, high-quality execution in fast-moving environments. - Communicate crisply with engineers, executives, and external partners, and can create alignment without direct authority. - Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace. - Exercise strong judgment on risk, sequencing, and the difference between a target date and a credible launch plan. - Care about OpenAI's mission and about expanding responsible access to advanced AI systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Customer Success Manager, Semiconductor
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Semiconductor, Manufacturing and Retail organizations—helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll work with organizations across diverse industries that are transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: - Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion - Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions - Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer - Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments - Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs - Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment - Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows - Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement - Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic - Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers You may be a good fit if you have: - 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering - Experience working with enterprises in Financial Services, Systems Integrators, Semiconductor, Manufacturing or Retail industries - Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users - Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each - Strategic mindset to identify growth opportunities and translate them into actionable expansion plans - Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes - Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs - Passion for AI and interest in responsible development of advanced systems - A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 - $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Customer Success Manager, HCLS
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Healthcare and Life Sciences segment. As an Enterprise Customer Success Manager for HCLS, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Pharma, Life Sciences, Providers, and Health systems — helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and API. You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: - Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion - Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions - Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer - Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments - Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs - Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment - Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows - Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement - Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic - Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers You may be a good fit if you have: - 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering - Experience working with customers in HCLS - Deep understanding of HCLS regulatory, risk, and compliance needs - Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users - Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each - Strategic mindset to identify growth opportunities and translate them into actionable expansion plans - Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes - Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs - Passion for AI and interest in responsible development of advanced systems - A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 - $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Customer Success Manager, GSI
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager, GSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Systems Integrators—helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll work with organizations transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: - Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion - Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions - Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer - Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments - Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs - Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment - Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows - Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement - Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic - Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers You may be a good fit if you have: - 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering - Experience working with enterprises in Systems Integrator industries - Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users - Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each - Strategic mindset to identify growth opportunities and translate them into actionable expansion plans - Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes - Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs - Passion for AI and interest in responsible development of advanced systems - A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 - $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Customer Success Manager, Financial Services
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Financial Services segment. As an Enterprise Customer Success Manager for FSI, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Banking, Insurance, Asset & Wealth Management, and Data Providers — helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and API. You'll work with organizations across diverse sub-segments that are transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: - Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion - Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions - Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer - Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments - Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs - Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment - Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows - Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement - Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic - Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers You may be a good fit if you have: - 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering - Experience working with enterprises in Financial Services - Deep understanding of FSI regulatory, risk, and compliance needs - Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users - Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each - Strategic mindset to identify growth opportunities and translate them into actionable expansion plans - Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes - Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs - Passion for AI and interest in responsible development of advanced systems - A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 - $265,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Forward Deployed Engineer
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. En tant que membre de l'équipe Applied AI d'Anthropic, vous serez ingénieur en déploiement avancé (FDE) qui s'engage directement auprès de nos clients les plus stratégiques pour favoriser l'adoption de l'IA transformationnelle. Vous collaborerez étroitement avec les équipes de clients pour livrer des applications d'IA avancées qui résolvent des problèmes commerciaux réels. Nos FDE interagissent avec les clients pour accélérer l'adoption des produits existants et créer de nouvelles applications basées sur nos modèles. En travaillant en étroite collaboration avec nos équipes post-vente, produit et ingénierie, vous combinerez expertise en ingénierie, compréhension des applications IA de pointe et compétences en contact avec la clientèle pour comprendre les flux de travail clients et développer des solutions innovantes qui répondent à des défis commerciaux complexes tout en respectant nos normes élevées de sécurité et de fiabilité. Vous serez à la pointe des déploiements d'IA en entreprise et vous serez l'une de nos fondatrices FDE qui contribue à façonner notre mouvement de déploiement vers l'avant. Nous attendons de nos FDE qu'ils travaillent de manière autonome, qu'ils s'épanouissent dans l'ambiguïté et qu'ils représentent Anthropic au plus haut niveau dans l'environnement de nos clients. Il s'agit d'une responsabilité importante : vous jouerez un rôle clé en défendant notre mission au sein de l'entreprise. Responsabilités - Travailler au sein des systèmes clients pour développer des applications de production avec les modèles Claude, en veillant à ce que ces produits répondent aux exigences des clients. - Fournir aux clients des artefacts techniques tels que des serveurs MCP, des sous-agents et des compétences d'agent qui seront utilisés dans les flux de travail de production. - Fournir une assistance au déploiement des produits Anthropic dans les environnements d'entreprise. - Identifier et codifier des modèles de déploiement reproductibles et fournir des informations à nos équipes Produit et Ingénierie. - Maintenir une connaissance approfondie des derniers développements en matière de capacités des LLM, de modèles de mise en œuvre et de piles technologiques de développement de produits d'IA. - Établir des relations à long terme avec les clients et identifier de manière proactive de nouvelles opportunités de déploiement de l'IA tout au long du cycle de vie d'un engagement. - Se déplacer fréquemment (25 à 50 %) sur les sites des clients afin de nouer des relations personnelles avec eux. - Être un champion de la mission d'Anthropic sur le terrain. Profil recherché : - Vous avez plus de 4 ans d'expérience dans un poste technique en contact avec la clientèle, par exemple en tant qu'ingénieur en déploiement avancé, ou en tant qu'ingénieur logiciel avec une expérience de conseil. Les anciens fondateurs techniques sont également encouragés à poser leur candidature. - Vous avez de l'expérience en production avec des LLM, incluant l'ingénierie avancée des prompts, le développement d'agents, les cadres d'évaluation et le déploiement à grande échelle. - Vous avez de solides compétences en programmation avec une maîtrise de Python (et idéalement d'un ou plusieurs autres langages comme TypeScript, Java, etc.) et une expérience de l'expédition d'applications de production. Haute capacité d'action, capable de surmonter l'ambiguïté qui caractérise les organisations complexes. • Esprit de coopération élevé pour la collaboration inter-organisationnelle, équilibrant les priorités concurrentes avec intégrité. • Passion pour la promotion de systèmes d'IA sûrs et bénéfiques à travers des applications techniques créatives. • Solides compétences en communication pour mener des discussions exploratoires avec les clients et transmettre des concepts techniques à divers intervenants tout en conservant une attitude humble et collaborative. • Une expérience dans le domaine des services financiers, des soins de santé/sciences de la vie ou d'un autre secteur d'activité est un atout. • Une expérience des systèmes informatiques d'entreprise et/ou des modèles de déploiement de l'IA est un atout. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- As a member of the Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models. Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you’ll play a key role in championing our mission in the enterprise. Responsibilities - Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements. - Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows. - Provide white glove deployment support for Anthropic products in enterprise environments. - Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams. - Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks. - Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement. - Travel frequently (25-50%) to customer sites to build in person with customers. - Be a champion for Anthropic’s mission in the field. You May Be a Good Fit If You Have - 4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer, or as a Software Engineer with consulting experience. Former technical founders are also encouraged to apply. - Native French speaker with fluent English proficiency - Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale. - Strong programming skills with proficiency in Python (and ideally in one or more additional languages like TypeScript, Java, etc) and experience shipping production applications - High agency with an ability to navigate ambiguity present in complex organizations. - High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity. - Passion for advancing safe, beneficial AI systems through creative technical applications. - Strong communication skills to conduct discovery with customers and to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach. - A background in financial services, healthcare/life sciences, or another enterprise vertical is a plus. - Experience with enterprise IT systems and/or AI deployment patterns is a plus. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Customer Success Manager, Top Accounts
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption for one of our largest accounts in the Tech segment. As a dedicated Enterprise Customer Success Manager you’ll be their strategic partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas. You'll work with a global technology leader to actively deploy and adopt AI to reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will provide your customer best practices and guidance to getting the most impact with Claude in a safe, sustainable way while supporting them as their consumption grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the ROI of their investment. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: - Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion - Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions - Own the customer operations across their lifecycle, maintaining a structured operational assessment of the account (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Quarterly Business Reviews - Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales/Product to discover new applications for Claude across different departments, teams, and workflows - Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement - Leverage your deep knowledge of the customer to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses, and quantifying outcomes that build the case for continued and expanded investment - Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions You may be a good fit if you have: - 8+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, and/or Strategy Consulting - Experience working with F10 companies at the exec level” at the exec level — ideally including established tech companies – you understand what it mans to lead organization-wide change or adoption programs (multiple functions, thousands of users) for a product that required C-suite sponsorship - Technical fluency with ability to understand and articulate AI/ML concepts, the software development lifecycle (SDLC), and implementation patterns across a set of diverse stakeholders—from end users to executives - You build with AI daily, automating your own workflows with agents, skills, and tooling is second nature, preferred experience with Claude Code - Proven track record of driving measurable outcomes inside a single, highly matrixed organization with many business units. You treat customer asks as two-way exchanges: comfortable asking for commitments, references, and access in return, and pushing back on requests that aren't leveraged. - Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 - $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Applied AI Architect, Partnerships
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. À propos d’Anthropic La mission d’Anthropic est de créer des systèmes d’IA fiables, interprétables et orientables. Nous voulons que l'IA soit sûre et bénéfique pour nos utilisateurs et pour la société dans son ensemble. Notre équipe est composée de chercheurs, d'ingénieurs, d'experts politiques et de chefs d'entreprise engagés qui travaillent ensemble pour créer des systèmes d'IA bénéfiques. À propos du poste En tant qu'architecte des solutions partenaires au sein de l'équipe d'IA appliquée d'Anthropic, vous serez architecte avant-vente chargé d'entretenir des relations techniques avec nos intégrateurs de systèmes mondiaux et régionaux (GSI/RSI) et nos partenaires cloud (AWS et GCP). Vous renforcerez nos relations avec les partenaires clés pour accélérer les revenus indirects, permettre leurs pratiques d'IA et exécuter la stratégie GTM à long terme. Responsabilités: - Partenariat technique stratégique : soyez un partenaire de réflexion technique pour l'équipe des partenariats Anthropic GTM, en apportant une expertise technique pour mieux comprendre l'environnement des partenaires, en pilotant des programmes stratégiques clés et en identifiant des opportunités pour approfondir leurs compétences techniques. Vous vous intégrez aux équipes techniques de GSI et des partenaires cloud pour mettre en œuvre leurs pratiques en matière d'IA, vous aider à résoudre les problèmes, promouvoir Anthropic au sein de leurs communautés de développeurs et servir de point d'accès pour les problèmes techniques complexes. - Développement conjoint de solutions : Collaborer avec des partenaires pour identifier des applications GenAI spécifiques à grande valeur industrielle, développer des solutions conjointes et codifier des architectures de référence / bonnes pratiques afin d’accélérer le temps de déploiement - Assistance aux offres clients : Intervenir directement pour débloquer des transactions clients stratégiques où les partenaires sont le principal vecteur de livraison, apportant une expertise technique approfondie et des conseils en architecture de solutions. - Écosystème de partenaires et événements : représentez Anthropic lors d'événements partenaires tels que les ateliers clients GSI, les sommets AWS et les conférences sectorielles. Animer ou soutenir des événements, hackathons et sessions de formation technique destinés aux développeurs partenaires, en particulier pour les communautés ayant une expertise technique pointue. Retours sur les produits : validez et recueillez des retours sur les produits et services d'Anthropic, notamment en ce qui concerne les cas d'utilisation et modèles de déploiement des partenaires, et transmettez ces commentaires aux équipes Anthropic concernées afin d'éclairer la feuille de route du produit et la stratégie des partenaires. Profil recherché: - Plus de 5 ans d'expérience dans des rôles techniques orientés clients et partenaires, tels que Architecte de Solutions, Ingénieur Commercial, Ingénieur Commercial Partenaires, Responsable de Compte Technique - Expérience avérée de partenariats fructueux avec des intégrateurs de systèmes mondiaux et/ou des fournisseurs de services cloud pour résoudre des problèmes techniques complexes, de la conception initiale de la solution à sa mise en œuvre chez le client - Capacité exceptionnelle à établir des relations avec diverses parties prenantes et à leur communiquer des concepts techniques, notamment des cadres supérieurs, des équipes informatiques et d'ingénierie, etc. - Solides compétences en présentation et communication technique avec la capacité de traduire les exigences entre parties prenantes techniques et commerciales - Expérience de la conception d'architectures cloud évolutives et de l'intégration avec des systèmes d'entreprise - Familiarité avec les cadres et outils LLM courants ou une formation en apprentissage automatique ou en science des données - Enthousiasme à l'idée de participer à une collaboration inter-organisationnelle, de trouver des compromis et de trouver un équilibre entre des priorités concurrentes - L'amour de l'enseignement, du mentorat et de la réussite des autres - Passion pour la réflexion créative sur la manière d'utiliser la technologie de façon sûre et bénéfique, et qui favorise ultimement l'avancement des systèmes d'IA sûrs. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Architect on the Partnerships team at Anthropic, you will be a pre-sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy. Responsibilities: - Strategic Technical Partnership : Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues. - Joint Solution Development: Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment - Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. - Partner Ecosystem & Events: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.Product Feedback: Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy. You may be a good fit if you have: - 5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager - Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery - Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more - Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders - Experience designing scalable cloud architectures and integrating with enterprise systems - Familiarity with common LLM frameworks and tools or a background in machine learning or data science - Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities - A love of teaching, mentoring, and helping others succeed - Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Solutions Architect, Applied AI
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: - Partner with account executives across Australia to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation - Serve as the primary technical advisor to enterprise customers across Australia throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success - Support customers building with both the Claude API and Claude for Work - Create and deliver compelling technical content tailored to different audiences across Australia. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives - Guide technical architecture decisions and help customers across Australia integrate Claude effectively into their existing technology stack - Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases - Identify common integration patterns and contribute insights back to our Product and Engineering teams - Travel occasionally to customer sites for workshops, technical deep dives, and relationship building - Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: - 8+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager - Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders - Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more - Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders - Experience designing scalable cloud architectures and integrating with enterprise systems - Comfortable with python - Familiarity with common LLM frameworks and tools or a background in machine learning or data science - Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities - A love of teaching, mentoring, and helping others succeed - Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities - Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Data Scientist, Cybersecurity
About the Team OpenAI’s Agentic Data Science team helps shape how AI agents are built, deployed, and improved across our products. We partner with product, engineering, research, and security teams to define meaningful measures of success, understand how our systems behave in the real world, and translate evidence into better decisions. As AI agents become more capable, they can write and execute code, access sensitive systems, and complete increasingly complex tasks with greater autonomy. These capabilities create powerful opportunities to improve cybersecurity, but they also introduce risks that traditional security tools and processes were not designed to address. Meeting this moment requires new ways to measure security, evaluate defenses, and distinguish genuine risk reduction from friction that slows users down. About the Role We are looking for a senior data scientist to help define what effective cybersecurity looks like in the age of AI agents. You will work across OpenAI’s Security organization and cybersecurity product teams to measure emerging risks, improve internal security controls, and shape AI-powered security products. The problems are foundational: How do we know whether an agent’s security controls are effective? Which safeguards meaningfully reduce risk, and which create unnecessary friction? When an AI system identifies a potential vulnerability, how do we determine whether the finding is accurate, actionable, and ultimately resolved? How do we detect anomalous behavior or risky access when the systems themselves are changing rapidly? You will report into Data Science while partnering closely with Security, Cyber Product, Engineering, and Research. This is a high-ownership role for someone who can establish a new analytical discipline, operate across organizational boundaries, and turn ambiguous security challenges into measurable improvements. In This Role You Will - Define how we measure AI-agent security. Establish metrics and evaluation frameworks for security-control coverage, agent behavior, sensitive actions, access patterns, detection quality, and emerging risks. - Improve security controls without introducing unnecessary friction. Quantify the effectiveness and operational costs of safeguards, including false positives, blocked actions, escalations, approval delays, and recovery paths. Help teams make controls safer, more precise, and easier to use. - Build the data foundations for security decisions. Partner with engineering and data teams to improve instrumentation, connect fragmented telemetry, establish trusted datasets, and surface important coverage and data-quality gaps. - Strengthen detection and response. Identify meaningful signals of anomalous behavior, risky access, sensitive-data exposure, and other security-relevant activity. Evaluate whether interventions improve detection quality, response times, and real-world security outcomes. - Shape AI-powered cybersecurity products. Partner with product, engineering, and research teams to assess how effectively AI systems identify security issues, support developer and enterprise workflows, and create measurable customer value. - Develop evaluation systems for security findings. Define quality measures for findings, including accuracy, severity, actionability, duplication, resolution, and downstream impact. Connect model behavior and product changes to outcomes such as triage, remediation, and vulnerability reduction. - Understand the complete security workflow. Measure how users discover, investigate, validate, prioritize, and resolve security issues. Identify opportunities to improve activation, adoption, retention, and enterprise value across customer-facing cybersecurity products. - Design rigorous measurement and experimentation strategies. Evaluate new models, security controls, product features, and workflows through controlled experiments, staged rollouts, observational analyses, and other methods appropriate for high-stakes environments. - Translate analysis into security and product strategy. Identify the highest-value decisions, clarify tradeoffs, recommend where teams should invest, and communicate findings clearly to technical partners and senior leadership. - Help establish a new security data science capability. Build a focused roadmap, create durable operating rhythms across Data Science and Security, and help shape how this discipline grows over time. You Might Thrive in This Role If You Have - 5+ years of experience in data science, applied research, analytics, or a related quantitative field, with a track record of owning ambiguous, high-impact problems. - Experience in cybersecurity, trust and safety, fraud or abuse prevention, privacy, platform integrity, or another domain involving adversarial behavior and difficult-to-measure risks. - Strong proficiency in SQL and Python, including experience investigating complex datasets, working through incomplete instrumentation, and building reproducible analytical workflows. - Experience defining meaningful metrics and evaluation frameworks when ground truth is limited, outcomes are delayed, or important risks cannot be observed directly. - Strong judgment in experimentation, causal inference, observational analysis, and the practical limitations of different measurement approaches. - The ability to partner effectively with security engineers, product managers, software engineers, researchers, data engineers, and senior leaders. - A demonstrated ability to translate technical analysis into concrete improvements in products, systems, controls, or organizational priorities. - Comfort operating independently, defining a roadmap, and bringing structure to a domain without established processes or industry standards. You Could Be an Especially Great Fit If You Have - Experience with detection engineering, threat research, security operations, insider risk, identity and access management, or privacy-preserving security analytics. - Familiarity with AI agents, large language models, model evaluations, automated code review, or AI-powered cybersecurity products. - Experience evaluating security findings, vulnerability detection, remediation workflows, or developer-facing security tools. - Experience balancing security effectiveness against user experience, including false positives, approval flows, operational burden, and recovery behavior. - Experience building automated monitoring, anomaly detection, production-oriented data assets, or systems that connect model outputs to real-world outcomes. - A track record of building new cross-functional measurement programs or establishing analytical capabilities from the ground up. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Technical Product Manager - AI
Scopely is looking for a Technical Product Manager - AI t o join our Gen AI team in Bangalore! At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Role Summary: Scopely is seeking a strategic and execution-focused Technical Product Manager (AI Solutions) to lead the development, adoption, and scaling of AI-powered products and solutions that serve a wide range of internal stakeholders across multiple business units. The role is focused on identifying, building, and scaling AI-driven tools and platforms that improve efficiency, unlock new capabilities, and drive measurable business impact across the organization. Reporting to the Director of AI, this role requires strong collaboration with engineering, design, production, and business stakeholders across Scopely's global studios, as well as close alignment with Scopely's broader data and platform teams. What You'll Do: 1.Product Strategy & Ownership - Own the Product Lifecycle: Own the end-to-end product lifecycle for AI solutions, from ideation to launch, adoption, and iteration. - Define Vision & Roadmap: Define product vision, strategy, and roadmap aligned with company objectives and senior stakeholders. - Identify High-Impact Opportunities: Work with stakeholders to identify high-impact opportunities for AI across business units and translate them into product initiatives. - Co-Own Prioritization: Co-own roadmap and prioritization decisions in collaboration with the Director of AI and Scopely's CTO, balancing short-term delivery with long-term platform thinking. 2.Adoption & Impact Delivery - Drive Adoption: Lead adoption of AI solutions across internal stakeholders and business units. - Define Success Metrics: Align closely with stakeholders to define success metrics, expected outcomes, and measurable impact per initiative. - Track and Report: Track and report on product performance, usage, and business outcomes, ensuring solutions deliver tangible efficiency gains, capability uplift, or revenue impact. 3.Cross-Functional Collaboration - Bridge Technical & Business Teams: Partner with engineering, design, and business stakeholders to define requirements and deliver solutions, acting as the bridge between technical teams and non-technical stakeholders. - Translate Needs into Architecture: Work closely with the GenAI Agentic Engineering Team to translate business and stakeholder needs into technical architecture and product plans. - Align Across Scopely: Collaborate with other Scopely teams across regions and studios to align on best practices and leverage existing platforms and solutions. 4.Delivery & Execution - Manage Delivery: Collaborate with Project Management and Lead Engineers to ensure proper backlog prioritization, product specifications, and release planning. - Drive Agile Process: Drive agile development processes and ensure timely, high-quality delivery. - Iterate on Feedback: Monitor adoption, performance, and user feedback to continuously improve products. 5.AI Solutions Development - Build Across the Business: Lead development of AI-enabled tools that support internal workflows across multiple business units, including production, operations, marketing, HR, business development, customer support, and finance. - Ensure Scalability: Ensure solutions are scalable, usable, and aligned with real business needs. - Practice Responsible AI: Support responsible AI practices, including governance, transparency, security, and appropriate use. 6.Stakeholder & Change Management - Drive Alignment: Engage stakeholders across multiple functions to drive alignment and adoption. - Communicate Clearly: Communicate product vision, updates, and outcomes clearly to leadership and teams. - Challenge & Recommend: Challenge assumptions and provide structured, well-reasoned recommendations. What We're Looking For: - 5+ years of experience in product management or related roles - Proven experience owning the product lifecycle from concept to delivery - Experience working with cross-functional teams in a fast-paced environment - Strong understanding of AI, data-driven products, and platform-based solutions - Excellent communication and stakeholder management skills - Strong problem-solving and structured thinking ability - Experience in gaming, tech, and/or digital product environments - Exposure to AI/ML concepts and tools - Experience working across multiple business functions At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Senior AI Engineer_FLAMED
Scopely is looking for a talented Senior AI Engineer to join Forge , our Creative Technology & AI team within Flamed, in our Barcelona office on a hybrid basis. At Scopely, we care deeply about what we do and want to inspire play, every day—whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers developing, publishing, and innovating the mobile games industry, connecting millions of people around the world every day. We are the in-house creative agency, Flamed, an International multidisciplinary team. We build thousands of creatives every year to support all Scopely games Marketing needs worldwide. What You'll Do Forge is shaping the future of creative production. We combine AI, engineering, automation, and creative technology to build the platforms, products, and workflows that empower every creative team to move faster, experiment more, and scale creativity across Scopely. As a Senior AI Engineer , you'll play a key role in building those capabilities. You'll own the end-to-end delivery of AI-powered products and services, working closely with engineers, creative technologists, designers, producers, and artists to turn ambitious ideas into production-ready solutions that have a measurable impact across multiple game teams. - Own AI products and services throughout their full lifecycle, from discovery and implementation to deployment, monitoring and continuous improvement. - Build production-ready AI applications leveraging LLMs, agents, automation frameworks and modern cloud technologies. - Prototype rapidly to validate ideas with users, then evolve successful experiments into scalable, maintainable solutions. - Partner closely with Creative, Production and Engineering teams to understand workflows and translate them into practical AI solutions. - Drive technical decisions within the team's architecture and engineering standards. - Participate in design reviews, helping shape technical decisions through thoughtful proposals and engineering trade-offs. - Ensure solutions are reliable, observable, secure and maintainable by following best practices around testing, versioning, permissions and monitoring. - Contribute to a collaborative engineering culture by sharing knowledge, improving standards and helping evolve the team's technical practices. What We're Looking For - 7+ years of software engineering experience delivering production systems. - Strong hands-on engineering skills with experience shipping products end-to-end. - Experience building AI-powered applications using LLMs, AI agents, orchestration frameworks or automation platforms. - Strong understanding of software architecture, APIs, cloud services and modern development practices. - Comfortable moving quickly through ambiguity while maintaining a high engineering bar. - Excellent communication skills with the ability to collaborate effectively across technical and non-technical teams. - Pragmatic mindset focused on solving real user problems and delivering business impact. - Passion for applying AI to improve workflows, creativity and operational efficiency. Nice to Have - Experience building internal platforms or developer tools. - Experience working with multimodal AI, computer vision or generative media technologies. - Familiarity with MLOps, evaluation pipelines and AI observability. - Experience supporting creative production, gaming, content pipelines or digital asset workflows. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
AI Artist (Generalist)
Scopely is looking for an AI Artist (Generalist) to join our Bingo Bash team in Bangalore on a Hybrid basis! At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. The Bingo Bash team is home to bingo, cards, slots and more! Here you will work on a top-grossing F2P game with significant and growing daily revenues, and help create fresh content for our players. What You’ll Do: This role is ideal for an artist passionate about leveraging AI to enhance creativity while maintaining high-quality, hand-crafted aesthetics. This role involves training AI models, creating game assets and integrating AI-generated content into production pipelines. You will work closely with Artists and Tech Artists to explore, iterate, and refine visual styles while leveraging AI-powered tools. - AI Art Model Training & Refinement: Train and fine-tune AI art models to generate high-quality, stylized outputs that align with the project's artistic vision - AI-Driven Content Generation Support: Utilize Stable Diffusion, Flux, and proprietary or licensed interfaces to generate and enhance visual assets - Collaboration & Iteration: Partner with Leadership, Art teams, Tech Art teams, and Production teams to ensure AI-generated assets align with project objectives - Documentation & Communication: Maintain clear documentation, share feedback with internal and external Artists, and contribute to process improvements - Research & Innovation: Stay informed about AI-art advancements and explore new workflows to enhance creative development What We’re Looking For: - 2+ years of experience in AI art and 2D art within the game industry - Strong portfolio demonstrating art fundamentals (composition, color, style consistency) - Practical experience with generative art tools (Stable Diffusion, ComfyUI, A1111, or equivalents) - Proficiency with tools such as Photoshop, Illustrator (Blender is a plus) - Understanding of game asset pipelines and optimization for mobile - Familiarity with dataset curation, tagging, and model training workflows - Collaborative mindset with clear communication skills - Strong attention to detail and ability to maintain brand/style fidelity - Curiosity and adaptability to experiment with new creative workflows Bonus: - Exposure to 3D modeling tools (Blender, ZBrush) - Basic knowledge of 3D modeling or animation. - Experience in mobile game development. - Familiarity with Jira and Clickup workflows. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Principal Software Engineer - DevOps / Site Reliab...
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. The AI Efficiency team at Riot Games builds the platforms, tools, and technical foundations that help Rioters safely and effectively use AI to accelerate how we work. As these systems become increasingly important to creative, product, and development workflows across Riot, we need dedicated engineering leadership to ensure these systems remain stable, scalable, secure, and dependable in production. As a Principal DevOps / Site Reliability Enginee r on the AI Efficiency team, you will own and evolve the operational foundations that allow the AI Efficiency team’s tech platform and the tools deployed within it to run reliably at growing scale. You will establish the systems, standards, automation, and support practices required to move quickly without compromising availability, deployment safety, maintainability, or user trust. You will partner closely with software engineers, ML platform engineers, technical artists, data scientists, and Riot’s infrastructure and security teams to improve developer experience, production readiness, observability, incident response, capacity planning, and service resilience. You will also help evaluate and operationalize AI-native engineering workflows such as agent-assisted code review, automated bug triage, AI-driven performance and security analysis, and browser-based UI validation. This role ensures the broader platform and its services are safely operated, supported, and continuously improved in production. You’re right for this role if you enjoy making complex systems reliable, reducing operational toil, improving how engineers build and ship software, and anticipating how systems will fail before those failures affect users. You are comfortable taking ownership of production health, leading through incidents, building sustainable operational practices, and creating paved roads that help teams move quickly and safely. You are also energized by the opportunity to responsibly bring new AI-native automation patterns into real engineering workflows, thoughtfully applying emerging capabilities to reduce friction, improve reliability, and enhance how engineers interact with production systems without compromising safety or control. Responsibilities: - Own and continuously improve the reliability, availability, scalability, performance, and operational health of the Efficiency team’s (web) platform and the tools deployed within it - Design, build, and maintain the infrastructure, deployment systems, and operational foundations required to support a growing portfolio of production AI services and internal tools - Improve CI/CD pipelines, release engineering practices, environment management, and deployment automation so software can be shipped safely, quickly, and consistently - Establish production-readiness standards and ensure new utilities have appropriate monitoring, alerting, ownership, documentation, rollback strategies, and support plans before launch - Define and operationalize service health indicators, SLIs, SLOs, error budgets, and reliability metrics that guide engineering priorities and tradeoffs between reliability, velocity, cost, and complexity - Build comprehensive observability across applications, infrastructure, service dependencies, and user workflows using metrics, logs, traces, dashboards, synthetic monitoring, and actionable alerts - Establish sustainable incident-management and on-call practices, including escalation paths, runbooks, severity definitions, communication protocols, and clear service ownership - Lead or contribute to the diagnosis and resolution of production incidents, coordinating across teams and driving blameless post-incident reviews and durable corrective actions - Build automation that reduces operational toil, improves mean time to detect and recover, and eliminates recurring sources of failure or manual intervention - Implement safe deployment patterns such as automated validation, progressive delivery, canary releases, feature flags, health checks, rollback mechanisms, and controlled environment promotion - Perform capacity planning, load testing, performance analysis, and resource forecasting to ensure the Toolkit can support increasing adoption and usage across Riot - Design and validate resilience, backup, recovery, failover, and disaster-recovery strategies for critical services, data, configurations, and infrastructure - Identify single points of failure and systemic risks across applications, cloud infrastructure, networking, databases, queues, caches, third-party dependencies, and operational workflows - Improve developer experience by building self-service workflows, reusable infrastructure components, local development environments, test environments, deployment tooling, and clear operational documentation - Establish and maintain infrastructure-as-code, configuration-management, secrets-management, and environment-governance practices that make infrastructure changes safe, repeatable, and auditable - Partner with engineers throughout the software development lifecycle to embed reliability, operability, security, and maintainability into system design rather than addressing them only after launch - Troubleshoot complex production issues across web applications, APIs, distributed services, containerized workloads, cloud infrastructure, network boundaries, authentication systems, and external service dependencies - Partner with ML Platform Engineers to ensure model-serving and inference systems integrate cleanly with the team’s broader observability, deployment, incident-management, and reliability standards - Collaborate with Riot infrastructure, information security, IT, developer-platform, and compliance teams to ensure the team follows appropriate operational and security requirements - Evaluate and implement AI-assisted operational workflows such as automated anomaly investigation, log analysis, remediation recommendations, regression detection, and runbook automation - Define guardrails, approval requirements, auditability, and escalation paths for agentic or automated operational systems that can interact with production environments - Champion operational excellence through technical leadership, mentoring, documentation, standards, architecture reviews, and tooling that raise the reliability bar across the team Required Qualifications: - Bachelor’s degree in Computer Science or a related field, or equivalent professional experience - 5+ years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, Platform Engineering, Production Engineering, Developer Experience, or a similar role supporting production systems - Strong programming and automation skills in one or more languages such as Python, Go, JavaScript, or TypeScript - Experience designing, operating, and improving cloud-based production systems in AWS, GCP, Azure, or comparable environments - Experience building and maintaining CI/CD pipelines, release systems, deployment automation, and environment-management workflows - Strong understanding of observability practices, including metrics, logging, distributed tracing, dashboards, synthetic monitoring, and alert design - Experience participating in or leading incident response, on-call support, root-cause analysis, and post-incident improvement work - Experience improving the reliability, availability, scalability, and performance of distributed systems, service-oriented architectures, APIs, or web platforms - Strong understanding of containerized environments and orchestration technologies such as ECS, Docker, Kubernetes, or comparable systems - Experience with infrastructure-as-code and configuration-management tools such as Terraform, Pulumi, CloudFormation, or similar technologies - Working knowledge of Linux systems, networking, DNS, load balancing, service discovery, authentication, secrets management, and cloud security fundamentals - Ability to identify systemic operational risks and drive durable improvements across systems owned by multiple engineers or teams - Ability to collaborate across organizational boundaries, influence technical direction, and communicate clearly during both planned work and high-pressure incidents - Experience providing technical leadership, mentoring engineers, and establishing engineering standards across a team or organization Desired Qualifications: - Experience supporting AI/ML platforms, inference services, model-serving systems, GPU-backed workloads, data pipelines, or other compute-intensive services - Experience defining and using SLOs, error budgets, and reliability metrics to guide prioritization and engineering decisions - Experience designing or improving internal developer platforms, self-service infrastructure, paved roads, golden paths, or shared engineering services - Experience building sustainable on-call rotations and operational support models for services used by multiple teams - Experience with progressive delivery, canary deployments, blue-green deployments, feature-flag systems, and automated rollback strategies - Experience with performance testing, capacity modeling, chaos engineering, fault injection, resilience testing, or failure-mode analysis - Experience designing backup, disaster-recovery, business-continuity, and regional failover strategies - Experience operating databases, caches, message queues, object storage, service meshes, API gateways, and other common distributed-system components - Experience improving security posture through access controls, secrets management, dependency management, vulnerability remediation, network segmentation, and infrastructure hardening - Experience balancing availability, latency, engineering velocity, infrastructure efficiency, and cost in systems operating at scale - Familiarity with browser automation and end-to-end testing frameworks such as Playwright for validating critical user workflows and detecting production regressions - Experience evaluating or integrating AI-assisted tools for incident investigation, anomaly detection, operational diagnostics, code review, test generation, or automated remediation - Familiarity with the risks and operational controls required when AI agents interact with source control, CI/CD pipelines, cloud infrastructure, or production systems - Experience establishing governance, approval workflows, audit trails, and quality controls for automated operational systems - Experience working in environments where experimental tools must be transitioned into reliable, supported, and maintainable production services For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: - Full relocation support - Comprehensive health insurance for you, your spouse, and children - Open paid time off - Retirement benefits with company matching - Life insurance, parental leave, plus short-term and long-term disability - Play Fund so you can deepen your knowledge of our players and community through games - We’ll double down on your donations of time and money to non-profits
Senior Machine Learning Engineer
At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K , one of the top-selling franchises in the world, and legendary titles like BioShock® , Borderlands® , Mafia , Sid Meier’s Civilization ® , and XCOM® , as well as fan favorites WWE® 2K , TopSpin® , and PGA TOUR® 2K . We build unforgettable experiences by pushing the boundaries of creativity, authenticity and innovation across every genre. Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K SportsLab create world-class experiences across platforms. But what truly powers 2K is our people. We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work. What We Need You are an exceptional software engineer with a strong track record of deploying and operating ML models in production, particularly as low-latency, high-availability prediction services. You can deploy ML models as real-time, near-real-time, or batch services depending on the requirements of the use case. You bring deep, hands-on machine learning experience with a working command of ML algorithm types and tasks, the end-to-end ML lifecycle, and modern modeling and serving frameworks. You operate with autonomy and judgment. You're a solution-oriented, creative problem solver and a self-starter who drives initiatives end-to-end: scoping ambiguous problems, making sound architectural choices across multi-component systems, and shipping to deadline. As a senior engineer, you raise the bar around you by setting technical direction, mentoring others, and championing engineering standards across the team and wider ML community. What You Will Do - Partner with ML scientists, data engineers, central tech, and game studios to deploy ML models as production-grade decision services and integrate them into larger systems and live products. - Own and mature Machine Learning Ops practice: CI/CD for models, model registry and feature stores, real-time inference at scale, monitoring, drift detection, and reproducibility. Advocate for engineering best practices across the community. - Design and rapidly prototype ML-powered products for applications including recommenders, matchmaking, cheat/toxicity intervention, and economy balancing. - Work closely with studio devs and central tech to plan and execute the integration of ML applications into games on launch timelines. - Identify, evaluate, and pilot opportunities to apply GenAI/LLM to enable new use cases, and translate promising concepts into secure, scalable, and measurable solutions. What Will Make You A Great Fit - Bachelor's degree in Computer Science, Computer/Electrical Engineering, or a related STEM field and 4+ years in software development/engineering, including substantial experience deploying ML in production, or Master's degree with 2-4 years of relevant experience. - Strong programming skills, proficient in Python. Familiarity with a high-performance systems language (C, C++, Java, Rust, …) is a plus. Comfortable across object-oriented and functional paradigms, and quick to pick up new languages as needed. - Solid grounding in common ML tasks (supervised and unsupervised; reinforcement learning a plus) and commonly used algorithms across traditional ML and deep learning, with the ability to learn new approaches quickly. - Hands-on with modern ML frameworks such asPyTorch, TensorFlow, scikit-learn, or Spark ML. - Production experience with cloud infrastructure (AWS, GCP, or Azure), containers and orchestration (e.g. Kubernetes), serverless, and microservice architecture. - Hands-on with MLOps and CI/CD tooling including model registries, feature stores, pipeline orchestration (e.g. Airflow, Kubeflow, or MLflow), and automated training, deployment, and monitoring. - Experience with modern data technologies such as relational and NoSQL databases, and lakehouse/big-data tooling such as Apache Spark or Databricks/Delta. - Flexibility to start and end late to offer a couple of hours overlap with our US HQ (core hours approximately 10:00–18:30 local) to enable close collaboration. Nice To Have - Experience with recommender systems, search algorithms, matchmaking, or reinforcement learning technologies. - Experience with infrastructure-as-code and infrastructure automation tools, such as Terraform, or AWS CloudFormation. - Experience with managed ML platforms such as Amazon SageMaker or Databricks. - Familiarity with stream processing tools such as Apache Kafka, Kinesis, or Spark Streaming. - Familiarity with GenAI and LLM application patterns and technologies, including RAG, evaluation and guardrails, agentic workflows, or vector databases. - Major game engines such as Unreal or Unity. As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. LI-Hybrid
AI Game Developer (Designer, Artist, Or Engineer)
Get excited to join Scopely’s AI-native incubation team, which is focused on discovering the next generation of mobile games. This role can be remote in the US or hybrid in Culver City, LA. Rather than spending years developing a single title, we believe one of the most effective ways to find great games is to rapidly transform ideas into playable experiences, launch them to real players, and learn from live market feedback. We’re pioneering a new approach to game creation—one in which AI enables creators to work across traditional discipline boundaries, take greater ownership of ideas from concept through launch, and bring more great games to players. What You’ll Do If you’re passionate for rapid experimentation, enjoy navigating ambiguity, and love bringing ideas to life, you’ll feel at home on this team. We don’t organize our work strictly around traditional disciplines. We believe AI enables skilled creators to contribute to more of the game development process than ever before. Whether your background is in engineering, design, art, or another discipline, we’re looking for people who are excited to work across boundaries, develop new skills, and use AI to turn ideas into playable games. As an AI Game Developer, you’ll: - Own game ideas from concept through launch, helping to generate concepts and shape mechanics, player experiences, and creative direction. - Rapidly transform concepts into playable prototypes using AI-native workflows, modern game engines, and development tools. - Use AI to accelerate programming, design, art, content creation, testing, and production. - Design internal tools, automations, and agentic workflows that increase team velocity and unlock new creative possibilities. - Evaluate emerging AI technologies and experiment with new applications in game development. - Collaborate across disciplines to rapidly iterate on gameplay, features, and player experiences. - Launch prototypes to real players, analyze qualitative and quantitative feedback, and use those insights to guide future iterations. - Balance speed and quality by making thoughtful trade-offs that maximize learning. - Help define AI development practices that can scale across Scopely. - Challenge traditional game development workflows and help pioneer new approaches to creating games. What We’re Looking For - Strong expertise in at least one game development discipline, such as engineering, game design, art, technical art, or UX. - Enthusiasm for using AI to expand beyond your primary discipline and broaden your capabilities as a game creator. - Experience incorporating AI into creative or development workflows. - A preference for building, testing, and learning rather than relying on lengthy planning cycles. - Curiosity and adaptability, with an interest in learning new tools and techniques as the AI landscape evolves. - Strong product instincts and an understanding of what makes games engaging. - The ability to work effectively through ambiguity, rapid iteration, and changes in direction informed by player feedback. - Excellent communication skills and a collaborative mindset. For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $169,600 - $253,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Senior Technical Director, Release Management & Au...
Scopely is looking for a Senior Technical Director, Release Management & Automation (AI) to join the Central team. This role is located in our Barcelona office with a hybrid working policy. This is a senior, high-impact leadership role on Central Studio Operations (CSO)—the team that partners directly with Scopely’s highest-revenue live products and our most ambitious cross-platform titles in development. You’ll operate at the intersection of operational excellence, deep technical strategy, and organization-wide influence. Leading a team of managers and senior individual contributors, you will define the standards and “paved roads” that multiple game and central teams adopt by default—earning alignment through strong partnerships with studio leadership. Your mandate is clear: deliver measurable step-change improvements in release quality, delivery velocity, development of internal CSO solutions, and operational resilience at scale. What you will do - Own the vision of CSO RM capabilities through the definition and execution of a roadmap that elevates how game teams reduce time-to-submission for cross-platform offers and submissions. - Own the vision of CSO Automation capabilities through the definition and execution of a roadmap that elevates how CSO Programs enable game teams success. - Define and lead Scopely-wide standards for release readiness, risk management, and go/no-go criteria across multiple titles. - Build lightweight, repeatable governance that improves predictability without slowing teams down. - Establish and execute a development roadmap for central software solutions to address CSO needs - Partner with game TDs, D2C, and Publishing to create an industry-leading roadmap for the RM with solutions that simplify and accelerate offers submissions. - Partner with CSO Programs leaders to define and develop internal central solutions to enable program CSO efficiency. - Own the RM and Automation rituals & processes for the team, including backlog prioritization, roadmap definition, product specs, communication, and feedback collection. - Establish operational metrics and drive continuous improvement. - Build learning loops (postmortems, action tracking, preventative controls). - Lead a team of leaders to effectively partner with a diverse, geographically-distributed set of stakeholders. What you will need - Experience with game development, preferably with Unity. - Experience in RM across mobile, PC, and Console. - Lead and mentor managers and senior engineers across release engineering, and automation disciplines. - Align stakeholders across Production, Engineering, QA, LiveOps, Security, and Data to deliver shared outcomes. - Communicate roadmap, status, and impact with clarity to both technical and non-technical leadership. - Experience owning, driving, and operating a product strategy and roadmap. - Excellent communication skills, both written and oral. - Passion for continuous learning in a fast-paced, highly collaborative environment. Qualifications - Experience in engineering leadership roles, including years managing managers (or leading multi-team orgs). - Experience in building or leading release engineering, developer productivity, or automation programs at scale. - Experience in leading engineering development to create solutions . - Strong technical background in modern delivery practices. Demonstrated experience implementing automation and governance in complex, multi-team environments. - Track record of influencing senior stakeholders and driving adoption across decentralized organizations. - Experience applying AI/ML-assisted approaches in engineering workflows (or strong demonstrated ability to lead this transformation with partners). Bonus Points - Experience with live-service games or high-availability consumer platforms. - Expertise in progressive delivery (feature flags, canaries, blue/green) and release safety tooling. - Experience with compliance, security, and privacy requirements in deployment pipelines. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Senior / Staff Product Engineer, AI
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for experienced engineers who have shipped applied AI systems to production and want to define what the agent-native future looks like. We are building intelligence into the core of Linear, enabling the product to orchestrate coding, proactively move work forward, and power-up every software team. You’ll work closely with product and design to transform foundation models into structured, reliable workflows embedded deeply in the core of Linear. We care deeply about keeping Linear fast, intuitive, and opinionated—AI is no exception. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do - Build AI-powered product features that feel native, fast, and delightful to use - Work with product and design to prototype and iterate on intelligent workflows and user interactions - Design backend services to power natural language interfaces, smart suggestions, agentic workloads, and more - Optimize prompts, fine-tune model behavior, and evaluate performance - Help to guide our agent platform, allowing third parties to bring agents into the core Linear experience as teammates. - Contribute to the architecture for AI-integration infrastructure that’s reliable and privacy-aware What we're looking for - 5+ years of experience building customer-facing products at a high-quality software company - Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL) - Track record of driving complex, end-to-end features (not just incremental improvements and refactors) with visible impact on the product - Product sensibility: you care about UX, speed, and polish, and you push back when something doesn't feel right - Comfortable working without heavy PM overhead; you can help to shape the problem, not just implement a solution - High ownership mentality: self-directed, full-lifecycle builder who takes a feature from idea to shipped - Thrives in a remote, async-first environment with a lean, high-output team - Experience at a startup or a company with a genuinely high engineering bar Our tech This stack reflects the systems we build and operate. You’re not expected to have experience with everything listed, but you should be excited to work close to product, performance, and real-world scale. - Agentic workload system utilizing temporal, operating at production scale - Proprietary websocket data sync framework built for speed and offline support - React, MobX, styled-components on the frontend - Extensive, widely used, GraphQL API and SDK - Node, Postgres, Temporal, and Redis in the backend - Hosted on Google Cloud with k8s - GitHub, Slack, Notion What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - Read Me https://linear.app/readme a story about our mission - Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post - Crafting quality that endures https://www.youtube.com/watch?v=pCil7YNhNCU Config keynote by our Co-founder & CEO, Karri Saarinen - How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team - Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite - First Round Capital: The Unsung Ingredient: Taste https://review.firstround.com/stripe-square-linear-product-taste/ Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Senior Staff Product Designer, Data & AI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We design the products founders and finance teams use to understand their business and grow it. That spans two connected areas. - Data Products covers analytics, database, and data pipeline. These are the surfaces where a business asks questions of its own Stripe data and gets answers - Ecosystems and Startups covers Atlas, the App Marketplace, and the Business Network. These are how a company incorporates, connects to the tools around it, and transacts with other businesses on Stripe What you’ll do This role sits at the intersection of building trust in the internet economy, platform design, and new product creation, making it one of the most strategically important design opportunities at Stripe. It’s a strong fit for a designer who is energized by ambiguity, motivated by impact, and excited to shape both shared systems used across Stripe and net-new products. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - 10+ years of design experience at a tech, product-driven company - A strong portfolio demonstrating excellent craft, systems thinking, and end-to-end design, including a strong understanding of AI tools - Experience leading complex product work in close partnership with product management engineering, and design leadership - Experience shaping ambiguous spaces and driving clarity through design - A track record of influencing cross-functional teams and product direction Preferred qualifications - Thrive in environments where the opportunity spans systems, strategy, and zero to one product thinking - Enjoy turning complex systems, policies, and edge cases into elegant product experiences - Are energized by ambiguous, strategic problem spaces, not just well-defined execution - Are an influential storyteller who can align partners around a clear point of view - Can move fluidly between big-picture thinking and interaction-level craft - Know how to build trust through design, especially in high-stakes or sensitive user moments - Work well across disciplines and build credibility with technical, operational, and policy-oriented partners
Senior Data Scientist
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities - Build statistical models, define and analyze product and operational metrics, explore experimental design, and construct exploratory analysis with internal data. - Work closely with product and business teams to identify important questions and answer them with data. - Collaborate with other data scientists, engineers and operations to formulate innovative solutions to experiment and implement advanced data mining techniques. - Conduct exploratory analysis on internal data to understand user behavior to inform product development. - Drive the collection of new data and the refinement of existing data sources. - Apply statistical and machine learning models on large datasets to measure results and outcomes, and identify causal impact and attribution. - Predict future performance of users or products. - Define, measure, and monitor key outcome metrics for teams and support Stripe’s business. - Communicate complex concepts and the results of metrics and analyses in a clear and effective manner through creative visualization. - Communicate findings broadly and interact with other teams including product managers, software engineers, marketing, and business development. Who you are Minimum requirements Must have a Master's degree or foreign equivalent in Operations Research, Statistics, Industrial Engineering, Business Analytics, Mathematics or a related field, plus three (3) years of experience in Data Science or a related occupation. Must have three (3) years in each of the following: - Statistical and machine learning methods; - Numerical optimization & integer programming; - SQL; - Python; - Optimization; and - Forecasting and machine learning domain. Salary: $192,000.00 - $288,000.00/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting Permitted. Up to 10% domestic travel required. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA34 LI-DNI
Enterprise Risk Management (ERM) Program & Automat...
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe MALPB operates in a highly complex, fast-moving regulatory environment. The Risk and Compliance team is responsible for ensuring that our expansion is grounded in a bulletproof governance framework that matches the speed of our technology. Having successfully established our foundational ERM policies, taxonomy, and risk registers, we are entering the integration phase. This team is building the future of "AI-Native" risk management—where governance frameworks are embedded into daily business operations through automated data pipelines, machine learning, and LLM orchestration. What you’ll do As the sole dedicated ERM Lead for Stripe MALPB, you will own the enterprise risk program end-to-end. This is a unique hybrid role designed for a technically fluent risk architect. - Roughly 1/3rd of your time will be dedicated to ERM Integration and Execution: rolling out our mature risk framework to the First Line (1LoD), running the RCSA cycle, managing the control library, and synthesizing risk scorecards for executive and Board-level reporting. - Roughly 2/3rds of your time will be dedicated to AI and Control Automation Design: acting as a hands-on developer to build and scale LLM tools, automated evidence-collection scripts, and real-time monitoring workflows that eliminate manual compliance overhead. Responsibilities ERM Framework Integration & Execution (1/3rd) - Enterprise Rollout: Drive the cross-functional implementation and adoption of the established ERM framework across all Stripe MALPB business lines and operational functions. - RCSA Facilitation: Execute the annual and semi-annual Risk and Control Self-Assessment (RCSA) cycles, providing robust independent 2LoD challenge to 1LoD risk ratings and control effectiveness. - Control Library & Governance: Maintain the Master Control Library, Central Risk Register, and universal Risk Taxonomy, ensuring strict version control, change management, and alignment with emerging threats. - Appetite & KRI Monitoring: Aggregate, analyze, and validate Key Risk Indicators (KRIs) against Board-approved Risk Appetite thresholds; trigger formal remediation and Management Action Plans (MAPs) upon breach. - Board & Executive Reporting: Synthesize quantitative risk metrics and qualitative horizon scanning into the quarterly Enterprise Risk Scorecard for presentation to the Management Risk Committee and the Board of Directors. AI & Control Automation Design (2/3rd) - Automated Evidence Collection: Design, write, and deploy automated data extraction pipelines (via SQL and APIs) to systematically sample and pull control verification data from core systems. - LLM Orchestration: Build and implement AI/LLM agents to perform semantic analysis on operational logs, policy documents, and compliance records, automatically flagging anomalies or control deficiencies. - GRC System Engineering: Partner with technical teams to optimize and configure our GRC infrastructure, implementing automated self-attestation workflows and removing system bottlenecks. - Continuous Monitoring: Transition the bank away from passive, point-in-time testing toward a real-time, automated dashboard environment that monitors key operational and regulatory controls dynamically. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. We are looking for a rare breed of professional: someone with the executive presence to stand up a banking governance program, combined with the hands-on engineering capabilities to automate it themselves. Minimum requirements - Experience: 8+ years of experience in enterprise risk management, operational risk, or risk advisory within a regulated financial institution, FinTech, or Big 4 tech-risk consultancy. - Execution Track Record: Proven experience successfully rolling out and integrating risk programs (RCSAs, KRIs, Control Libraries) into active, fast-paced operational business units. - Technical Proficiency: Hands-on experience writing Python and SQL to query databases, manipulate data, and interface with standard web/REST APIs. - AI/Automation Familiarity: Experience using modern LLM APIs, prompt engineering, or low-code/no-code automated workflow engines to analyze unstructured text or automate routine data tasks. - Communication & Presence: Exceptional communication skills with a track record of effectively challenging senior business leaders and translating complex risk data into concise, Board-level narratives. - Education: A Bachelor's degree in Computer Science, Data Science, Finance, Business, or a related quantitative field. Preferred qualifications - Prior experience working in a heavily regulated FinTech environment, digital bank, or complex global payments processor. - Deep knowledge of GRC software architecture (e.g., ServiceNow, Archer) and how to scale system configurations. - Familiarity with international banking risk standards and regulatory expectations (e.g., COSO, ISO 31000, OCC Heightened Standards).
Data Scientist, Link
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our work is broad and varied, influencing how our products work (e.g., understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, and quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. The Link Data Science team at Stripe is the dedicated data science and analytics partner for Link - currently with a strong product market fit in offering one-click checkout to shoppers who shop across Stripe’s merchant network, trusted by more than 300M users. The Link team has an exciting roadmap to launch consumer-friendly features to make Link the best way to spend, while continuously generating conversion uplift to our merchants. We are hiring for two data scientists dedicated to: - Local Payment Methods - We want to enable consumers across the globe to be able to pay using their preferred local payment method like UPI, PIX etc. This allows merchants to get conversion uplift from reduced friction as consumers get to pay with the payment method that is most accessible for them. In this role, you get to drive the enablement and support of more local payment methods, run analyses to surface friction points and improve the product, and be a pioneer in shaping consumer payment method preferences. - Link Consumer Team - Beyond the one-click accelerated checkout product, the Link team has also shipped a lot of value-added features for our consumers. On the Link App you can review your subscriptions, add more than one payment methods so you can choose the right payment method that maximizes your rewards on checkout without having to manually fill it up anywhere, and even an agentic AI-wallet that allows your preferred AI model to transact on your behalf without exposing your payment credentials. What you'll do You'll work closely with a specific part of the business, playing a crucial role in optimizing our systems and leveraging data to make strategic business decisions. As Data Scientists at Stripe, it's our mission to ensure that the company strategy, products, and user interactions make smart use of our rich data, using techniques like machine learning, statistical modeling, causal inference, optimization, experimentation, and all forms of analytics. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - PhD with 3+ years, MS or MA with 6+ years, or BS or BA with 8+ years of data science or quantitative modeling experience - 3+ years in Product Analytics, Experimentation and Causal Inference - Experience designing, running, and analyzing complex experiments or leveraging causal inference designs - Proficiency in SQL and Python - Experience in working with cross-functional teams to deliver results - Ability to communicate results clearly and a focus on driving impact - A demonstrated ability to manage and deliver on multiple projects with a high attention to detail - Strong business acumen and experience in synthesizing complex analyses into actionable recommendations - Proficiency with AI tools to accelerate model development, analysis, and coding Preferred qualifications - Strong knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, product analytics, causal inference, and experimentation - Experience deploying models in production and adjusting model thresholds to improve performance - A builder's mindset with a willingness to question assumptions and conventional wisdom - Experience with distributed tools such as Spark, Hadoop, etc. - A PhD or MS in a quantitative field (e.g., Statistics, Engineering, Mathematics, Economics, Quantitative Finance, Sciences, Operations Research)
Data Scientist, Fraud
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our Fraud, Losses, and Financial Crime Data Science team builds the models and data products that protect Stripe and its users from fraud, account takeover, and financial crime. We own the full fraud and loss modeling stack - from account takeover detection and card fraud classification to merchant-level loss estimation, unsupervised anomaly detection, and financial crime risk modeling. We partner with Fraud Engineering, Financial Crimes Engineering, and Risk Operations to bring these systems into production and ensure they have measurable impact on Stripe's financial integrity and user trust. What you'll do We're looking for a Data Scientist to join the Fraud Data Science team. In this role, you'll build and improve the models that power Stripe's fraud detection and loss management systems. You'll work closely with Fraud Engineering and Risk Operations to move models from research to production, and you'll use data to surface insights that shape fraud strategy across the business. Data scientists on this team apply supervised and unsupervised machine learning, statistical modeling, causal inference, optimization, and experimentation to some of the most consequential risk problems in global payments. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - PhD with 1-3 years, MS or MA with 2-6 years, or BS or BA with 4-8 years of data science or quantitative modeling experience - Experience with Fraud, Risk or Financial Crimes - Proficiency in SQL and a computing language such as Python or R - Experience in working with cross-functional teams to deliver results - Ability to communicate results clearly and a focus on driving impact - A demonstrated ability to manage and deliver on multiple projects with a high attention to detail - Strong business acumen and experience in synthesizing complex analyses into actionable recommendations - Proficiency with AI tools to accelerate model development, analysis, and coding Preferred qualifications - Strong knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, causal inference, and experimentation - Experience deploying models in production and adjusting model thresholds to improve performance - Experience designing, running, and analyzing complex experiments or leveraging causal inference designs - A builder's mindset with a willingness to question assumptions and conventional wisdom - Experience with distributed tools such as Spark, Hadoop, etc. - A PhD or MS in a quantitative field (e.g., Statistics, Engineering, Mathematics, Economics, Quantitative Finance, Sciences, Operations Research)
Accounting AI Solutions Lead
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Accounting Team is responsible for understanding and telling Stripe’s financial story and shaping our collective understanding of how Stripe is performing as a business. Our primary focus is maintaining a well-controlled environment that effectively supports corporate governance, financial reporting and disclosure requirements. We advise and enable Stripe to grow – supporting all products at Stripe, consulting on accounting implications and supporting teams’ ability to make informed strategic decisions. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams. What you’ll do Our Accounting team is seeking an innovative embedded technical resource to help us scale for the future, in a fast-paced environment that’s growing rapidly. You’ll leverage your accounting, artificial intelligence (AI), and technical expertise to build intelligent solutions that enhance Stripe’s accounting capabilities. You’ll develop AI-powered tools and models, autonomous agents, and data products that automate complex workflows and provide actionable insights within a framework of financial reporting control. Working at the intersection of artificial intelligence, accounting, and product development, you'll collaborate with engineering and finance teams to deploy cutting-edge AI applications that scale with Stripe's growth and support our mission of increasing the GDP of the internet. Responsibilities - Apply your accounting and finance domain expertise to identify, explore, and prototype high-impact opportunities where AI can solve complex accounting challenges - Build using AI-powered tools and artificial intelligence solutions to automate accounting workflows, enhance controllership, and scale our operations - Design and deploy autonomous AI agents using frameworks that can reason, plan, and execute complex multi-step problems and enhance decision-making processes through understanding risk and maintaining effective financial reporting controls. - Ship and maintain interactive data products and self-service analytics tools using SQL and Python frameworks (data visualization and dashboards, low-code application building frameworks) that provide real-time insights and actionable intelligence - Work across Accounting and partner teams to uncover efficiency opportunities, including AI use cases, document requirements, and translate complex financial workflows into well controlled technical solutions - Partner with Accounting and SOX teams to assess and develop an effective internal controls approach to AI-based accounting solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - 10+ years of relevant experience, with at least 4+ years of experience in accounting related or adjacent roles (e.g. finance systems, process improvement) - B.A. or B.S degree in Accounting, Finance, Finance Systems or Information Systems - Fluency in U.S. GAAP - Advanced proficiency in SQL, including writing complex queries, using CTEs (common table expressions), window functions, and joins for data analysis and pipeline logic - Familiarity with modern data tools (Python, Databricks, ETL/ELT processes, data pipelines) and coding with AI assistance - Comprehensive understanding of AI fundamentals and experience with emerging AI/LLM tools, conversational interfaces, prompt engineering, or automation platforms and RPA - Solution and results-oriented, with a focus on delivering impact in a fast-paced environment - Excellent communication and organizational skills, both written and verbal, with the ability to convey financial concepts to both financial and non-financial audiences - Experience with internal controls (design, implementation and execution) Preferred qualifications - Familiarity with the payments industry and fintech landscape
Staff Software Engineer, Product Risk
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product and Risk Data Engineering is Stripe's single source of truth data engineering layer for Payments, Risk, and Product — we enable Stripe to confidently run, measure, and grow the business by making accurate information easy to access. We curate and maintain high-quality data warehouses and pipelines that serve as the authoritative foundation for product and financial activity across Stripe, powering analytics, ML capabilities, agentic workflows, and merchant-facing data interfaces. Beyond building data, we act as the internal experts in data technologies and partner with Data Platform to deliver high-quality, low-friction data processing frameworks. We also serve as the bridge between data producers and data consumers — championing best-in-class data engineering practices and guiding product teams on event-driven data API modeling — so that every team at Stripe can build, decide, and grow from a trusted, well-engineered data foundation. What you’ll do We're looking for a person who could contribute to the team by solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of key tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities. Responsibilities - Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success - Partner with our recruiting team to attract and hire top talent - Deliver cutting-edge data pipelines that scale to users' needs, focusing on reliability and efficiency - Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders - Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data - Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems - Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion - Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - This is a Staff-level role — that typically means 10+ years of experience building and operating data systems, pipelines, warehouses, infrastructure, and leading teams to deliver exceptional solutions - A strong engineering background and passion for data as well as prior experience with writing and debugging data pipelines using a distributed data framework - An inquisitive nature in diving into data inconsistencies to pinpoint issues, and resolve deep rooted data quality issues - Knowledge of a backend development language (such as Scala, Java, or Go) and strong SQL experience - Extreme customer focus, with a commitment to partnering with product, leaders across the business, and other Stripe engineers to understand their use cases - Effective cross-functional collaboration, with the ability to think rigorously, communicate clearly, and make or coordinate difficult decisions and trade-offs - Thrive with high autonomy and responsibility in an ambiguous environment - Ability to foster and work in a healthy, inclusive, challenging, and supportive work environment Preferred qualifications - Our stack is made up of Iceberg, Kafka, Change Data Capture, Flink, Spark, Airflow, Hive Metastore, Pinot, Trino, and AWS Cloud - experience with all or some of these tools is a huge plus - Influencing open-source contributions - Experience creating and maintaining data marts / warehouses to power business reporting needs - Experience collaborating with Product, Go-To-Market, or Sales / Marketing teams - Genuine enjoyment of innovation and a deep interest in understanding how things work, with the ability to question and direct architectural decisions - Strong written and verbal communication skills for various audiences, including leadership, users, and company-wide
Senior Product Marketing Manager – AI & Emerging T...
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: August 11, 2026 Anticipated Posting Close Date*: September 11, 2026 *Job posting may close early due to the volume of applicants. Senior Product Marketing Manager – AI & Emerging Technologies We're looking for a Senior Product Marketing Manager: AI & Emerging Technologies to lead the market facing narrative, positioning, and GTM strategy for Fastly's AI initiatives and emerging AI developer capabilities. Reporting to the Director, Product Marketing: Security, AI and Emerging Technology, you will define how developers and enterprise buyers leverage Fastly to build, secure, and accelerate AI applications, spanning edge AI inference, AI workload delivery and optimization, and Fastly's broader AI platform story. You will work closely with Portfolio Intelligence, Sales, Growth Marketing, and Analyst Relations to drive market influence and customer adoption at scale, and will work across all product areas to develop Fastly's AI narrative overall and by product line. What You'll Do: - AI Market Narrative: Develop market facing messaging and category narratives that establish Fastly as an essential platform for modern AI workflows. - GTM Launch Management & Readiness: Lead GTM execution, readiness, and launch communications for high priority AI capabilities and partnerships. - Value Packaging & Sales Enablement: Partner with the enablement team to shape and package AI value propositions,, customer proof points, and pitch decks for enterprise sellers, sales engineers, and growth campaigns. - Analyst & Market Influence: Partner with Analyst Relations on the AI narrative, building market influence through strategic briefs, thought leadership, and storytelling. - Buyer Insights & Campaign Alignment: Connect buyer needs across DevOps, Platform Engineers, and AI Architects with revenue programs and integrated growth campaigns. - Cross-Portfolio AI Narrative: Partner across product areas to shape Fastly's AI story both holistically and by individual product line. - Competitive Awareness: Partner with Portfolio Intelligence to apply competitive intelligence on the AI landscape to sharpen messaging and ensure Fastly is represented in the broader AI infrastructure conversation. - Product Evangelism: Deliver presentations to the public on Fastly’s unique and differentiated security story. What We're Looking For: - 5+ years of relevant product marketing experience. - Experience in AI/ML, cloud infrastructure, or developer tools, and knowledge of AI buyer personas (AI/ML engineers, platform teams, CTOs setting AI strategy) required. - Technical aptitude along with an understanding of and enthusiasm for AI/ML, edge inference, and developer infrastructure. - Strong storytelling skills, including excellent written and spoken communication, with the ability to translate complex AI architecture into compelling business value propositions. - Exceptional critical thinking and problem solving skills. - Proven organizational skills with the ability to prioritize and multitask. - Self starter with strong initiative and drive. We’ll be super impressed if you have experience in any of these: - Established relationships with industry analysts (Gartner, Forrester, IDC) in AI, Cloud, or Developer infrastructure. Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is open to Hybrid Work Locations. The preferred locations for this position are: - San Francisco, CA - Denver, CO - New York, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $132,060 to $186,444. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? - We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. - We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. - We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy . Please see our privacy notice for job applicants .
Director, Product Marketing – Security, AI and Eme...
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 08/11/2026 Anticipated Posting Close Date*: 09/11/2026 *Job posting may close early due to the volume of applicants. Director, Product Marketing – Security, AI and Emerging Technology This Director leads the product marketing function across two of Fastly's dynamic and fastest evolving product areas: Security and AI. While these domains serve different buyer personas and address different use cases on the surface, they share a critical strategic thread. Both represent Fastly's highest growth opportunity to expand beyond its CDN foundation, and both operate in markets where the competitive landscape is shifting rapidly. This is a highly externally facing, narrative driven role. This leader will work to establish Fastly as a credible, trusted player in markets where buyers have no shortage of alternatives. Reporting to the VP of Product Marketing, you will lead and manage a team of product marketers covering security and AI/emerging technology, guide go-to-market strategy and execution, partner closely with Analyst Relations, and act as a cross-functional evangelist for these categories, serving as a key voice in the market. What You'll Do: - Team Leadership: Lead and manage a team of product marketers spanning Security and AI & Emerging Technology. - GTM Strategy & Execution: Guide the strategic creation and execution of go-to-market plans for security and AI/emerging technology product launches. - Narrative & Messaging: Develop Fastly's overarching security story and AI/emerging technology narrative, and validate that both resonate with target buyers around the problems that we solve with our solutions. - Analyst Relations: Partner with the Head of Analyst Relations to support the AR program for security and AI, ensuring the analyst community understands Fastly's narrative and value propositions in both categories. - Executive & Company Visibility: Represent the security and AI/emerging technology product lines in company QBRs. - Partner & Channel GTM: Collaborate with Partner Marketing and Channel Sales teams to prioritize and support partner GTM efforts. - Sales Enablement: Partner with the enablement team to create sales trainings and other assets used in sales cycles. - Market Positioning: Partner with Portfolio Intelligence to apply competitive intelligence and technical differentiation insights to effectively position Fastly's security and AI products and features. - Customer & Buyer Insights: Ensure proof points, value delivery, and customer insights cultivated by the Advocacy team and other parts of the org are accurately represented and activated across Product Marketing assets and deliverables. - Customer Advocacy Support: Partner with the Advocacy team on the creation and review of customer proof materials (case studies, testimonials, references) to ensure they reflect accurately, on narrative security and AI positioning. - Cross-Functional Alignment: Collaborate cross-functionally with Product Management, Sales, and Marketing to ensure product strategy, messaging, and packaging are aligned and effective. - Content & Campaign Input: Provide input on and create unique assets with Growth Marketing and Campaigns for use across the buyer journey including within select verticals. - Category Evangelism: Partner with Portfolio Intelligence to find a differentiated angle in a crowded competitive field for security and AI, shape how that angle is told, and deliver that message to the market in public presentations. What We're Looking For: - 12+ years of relevant product marketing experience in security, AI/ML, or related infrastructure categories, including 5 years leading product marketing teams. - Technical understanding of modern approaches to cloud and application security; familiarity with AI/ML infrastructure and governance concepts. - Strong analytical abilities, with experience sizing and prioritizing market opportunities. - Excellent copywriting, editing, and communication skills. - Highly competent and confident presenter and trainer, comfortable with frequent interaction with customers, prospects, and industry analysts. - Track record of success leading product marketing teams and delivering on sales enablement commitments while driving alignment with cross-functional stakeholders. - Ability to juggle multiple projects in a dynamic, high pressure environment. - Attention to detail and discipline to not only follow but also establish policies and processes that guide the full product marketing team. We’ll be super impressed if you have experience in any of these: - Experience building category narratives in markets where the vendor is an upstart. - Familiarity with Gartner, Forrester, or IDC evaluation processes for security and/or AI categories. - Passion for driving positive business outcomes with a deep understanding of customer business needs and key market trends. Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: The preferred locations for this position are: - San Francisco, CA - New York, NY - Denver, CO Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $194,040 to $273,936. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? - We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. - We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. - We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy . Please see our privacy notice for job applicants .
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