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HPC Infrastructure Engineer - GPU Clusters
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role Every model we train runs on infrastructure this role owns. We operate NVIDIA GPU clusters across bare metal and rented capacity, and we're looking for an engineer to join our small research infrastructure team and make that compute fast, reliable, and boring - in the best sense. When the clusters just work, research moves faster. Your impact is measured directly in training throughput and researcher velocity. This is a builder-operator role with real breadth: one week you're writing automation that eliminates a whole class of manual work, the next you're benchmarking a new provider's InfiniBand fabric or on-site bringing new hardware online. You'll have unusual scope and autonomy - we're a lean team where decisions are made by the people closest to the problem. What you’ll be doing - Operate and improve our GPU fleet end to end: provisioning, scheduling, monitoring, upgrades, capacity planning - Build automation that keeps the fleet healthy without human intervention — node health checks, automated draining and remediation, burn-in pipelines for new capacity - Own the stack beneath the training code: OS images, NVIDIA drivers, CUDA, container runtimes, NCCL, high-speed networking (InfiniBand/RoCE) - Run and tune job scheduling (Slurm or similar) so researchers get compute fairly and fast - Build and maintain high-performance storage for datasets and checkpoints - Hunt down performance problems: stragglers, degraded links, thermal issues, flaky GPUs — and fix the class of problem, not just the instance - Evaluate rented GPU capacity: benchmark it, validate it, hold providers to their SLAs - Hands-on hardware work when it's needed: racking, cabling, diagnostics, coordinating with datacenter staff and vendors - Keep clusters secure by default: access control, network isolation, secrets Requirements - Have run large-scale Linux server or GPU environments in production and enjoy both building and operating - Know the NVIDIA stack well — drivers, CUDA, NCCL, DCGM — or have deep systems experience and learn hardware stacks fast - Are comfortable with bare-metal environments, server hardware, and high-speed networking - Write solid automation in Python and/or Bash, with IaC tools like Ansible or Terraform - Are happy digging into noisy data (metrics, logs, PromQL) to find what's actually wrong - Like owning real scope end to end and being the person others rely on - Don't consider any task above or beneath you — datacenter trips included Nice to have - Experience supporting ML training workloads from the infra side (distributed training failure modes, checkpointing patterns) - Experience evaluating and working with GPU cloud providers - Parallel filesystems (WEKA, VAST, etc) or large-scale object storage - BMC/IPMI/Redfish automation, PXE provisioning at scale - Power and cooling awareness for dense GPU deployments Location This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - Italy
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in Italy, with a preference of Milan. Expect regular travel for customer onsites. Fluency in English and Italian and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - Mid-Market
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role You will own the full commercial relationship and customer’s success across a book of 50 to 100 mid-market accounts - the builders, founders, and product teams at companies between 250 and 2,000 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-agency, high-impact role. You won't succeed by managing accounts one at a time - you'll build the systems, playbooks, and motions that let you drive meaningful outcomes across a diverse book while going deep with the accounts that have the most room to grow. If you love the challenge of being a true partner to your customers without losing commercial sharpness, this role was built for you. On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value. Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs' expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don't just retain customers, they grow with them. Compensation This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 70% net revenue retention (NRR) and 30% product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis. Requirements - 3 to 5 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you know what great looks like and you've delivered it in a complex, fast-moving environment - A proven track record of owning revenue outcomes end to end - quota, renewals, and expansion - without defaulting to a handoff to a sales team - You approach your book with commercial intent: you segment by expansion potential, keep active expansion conversations going, and build business cases that land with economic buyers - You can hold a technical conversation with a developer or engineering team and earn their trust - familiarity with AI concepts, API integrations, and SDKs is a must - You use product data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn - You know how to read a room - whether you're with a founder, a technical lead, or a procurement team, you show up with the right message and leave with the relationship stronger Preferred - Experience in the voice AI, audio AI, or conversational AI space - Experience selling or expanding into multiple products within a platform Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - India
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customisation to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment. Requirements - 7-11 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India - Familiarity and experience with building and deploying AI agents - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Strong understanding of the Indian market landscape and cultural nuances - Self-motivated and able to work independently in a remote or distributed team environment LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Manager - Corporate
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role You will own the full commercial relationship and customer’s success across a book of 100 to 200 corporate accounts - the builders, founders, and product teams at companies up to 250 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-volume, high-impact role. You won't succeed by managing accounts one at a time - you'll build the systems, playbooks, and scaled motions that let you drive meaningful outcomes across a diverse book. If you love the challenge of figuring out how to operate at scale without losing the quality of the customer relationship, this role was built for you. On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value. Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs’ expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don’t just retain customers, they grow with them. Compensation This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 100% net revenue retention (NRR) with an emphasis on product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis. Requirements - Minimum 2 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you know what good looks like in a technical, fast-moving customer environment - A track record of owning commercial outcomes: quota, renewals, cross-sell, and the full expansion motion from identifying the opportunity to closing it - Comfortable managing a high-volume book of business with a systems mindset - you build playbooks and repeatable motions, not just individual relationships - Hands-on familiarity with AI concepts, API integrations, and SDKs; you can hold a technical conversation with a developer or engineering team and earn their trust - Experience using product usage data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn - Strong communicator who can move fluidly between a founder, a technical lead, and a procurement team in the same week Preferred - Experience in the voice AI, audio AI, or conversational AI space - Experience selling or expanding into multiple products within a platform Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Software Engineer, API Agents
About the Team API Agents builds the shared agent harness, tools, and infrastructure that turn OpenAI’s frontier models into systems that can reliably complete real work. We carry the capabilities behind Codex into a much broader set of products and workflows across software engineering, research, finance, healthcare, enterprise operations, and more. Our work spans search and connected context, computer use, memory, delegation and multi-agent coordination, and safe execution. Sitting at the intersection of Research, Codex, infrastructure, and applied product teams, we build reusable agent capabilities that compound across the ecosystem. About the Role We are looking for an experienced backend software engineer to build the core systems behind the next generation of agents. You will design reliable services and abstractions that help agents find the right context, use tools and computers, retain knowledge, coordinate over long-running workflows, and take action safely. The role combines deep backend and infrastructure work with strong product judgment, with opportunities to work across agent runtimes, orchestration, search, execution environments, identity and permissions, observability, and evaluations. This is software and systems engineering rather than model training: success comes from strong backend fundamentals, high agency, and the ability to turn fast-moving research capabilities into dependable production primitives. In this role, you will: - Design, build, and operate the shared agent harness and backend infrastructure that power long-running, high-value workflows across OpenAI and third-party products. - Build reusable capabilities across search and connected context, computer use, memory, tool execution, delegation, subagents, and multi-agent orchestration. - Establish the foundations agents need to operate safely in production, including secure execution environments, identity and permissions, observability, evaluations, reliability, and cost and latency efficiency. - Partner with Research, Codex, infrastructure, applied product teams, and external developers to translate model progress, traces, evaluations, and real workflow needs into shared capabilities and measurable gains in task completion, cost, and latency. Your background might look something like: - 7+ years of professional engineering experience, excluding internships, in relevant backend, infrastructure, platform, or product-driven engineering roles. - Exceptional backend engineering fundamentals and a track record of leading complex systems from ambiguous problem statements to reliable production services. - Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, with the ability to move comfortably across service, platform, and product boundaries. - Strong systems design and operational judgment across distributed systems, APIs, workflow orchestration, search or storage, compute and execution, identity and permissions, or observability and reliability. - Infrastructure depth paired with product judgment: you can abstract complex systems into simple, durable primitives that other engineers and developers can build on. - Strong developer empathy and communication skills, including experience partnering with users, research teams, and product engineers to make fast-moving capabilities useful and dependable. - High agency and comfort operating in a fast-moving environment, with strong ownership of security, reliability, and operational excellence. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Marketplace Lead
About the Role We are a small, fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build the product, operating systems, and capabilities that will power OpenAI’s B2B marketplace. You will define the marketplace product strategy and translate it into a clear roadmap, scalable tooling, and an operating model through which customers can discover, evaluate, purchase, deploy, and manage trusted third-party solutions built on and with OpenAI’s models. You are a senior marketplace builder with strong product judgment, operational rigor, and a track record of developing B2B platforms at scale. You are comfortable moving between product strategy, marketplace operations, commercial models, data, and systems design. You can turn ambiguous customer and partner needs into clear priorities and build the infrastructure required to support a trusted, high-quality marketplace. Key Responsibilities: - Define the vision, strategy, roadmap, and success metrics for OpenAI’s B2B marketplace. - Translate customer, partner, and business needs into clear product requirements and priorities in close partnership with product and engineering. - Design the end-to-end marketplace experience and operating architecture, including partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management. - Build the internal and external tools required to operate the marketplace efficiently, including workflows for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution. - Establish the data foundation and measurement systems needed to understand marketplace adoption, conversion, solution quality, customer trust, and overall marketplace health. - Design scalable commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. - Establish standards and operating processes for solution quality, safety, compliance, performance, and lifecycle management. - Partner with ecosystem, sales, marketing, and customer success teams to ensure marketplace capabilities support partner participation and customer adoption. - Build and lead the marketplace team and operating cadence, aligning cross-functional owners around clear priorities, decisions, and outcomes. Qualifications: - 10-15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems, or general management. - Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform. - Strong product judgment, including the ability to translate customer and partner needs into prioritized requirements, workflows, and roadmaps. - Deep understanding of B2B marketplace infrastructure, including catalog management, procurement, billing, identity, governance, compliance, and reporting. - Experience building marketplace tooling, operational systems, and measurement frameworks that improve quality, efficiency, and scale. - Strong commercial judgment and an understanding of how marketplace economics, policies, and incentives shape ecosystem health. - Demonstrated ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations. - Outstanding executive communication and relationship-building skills. - Experience building teams and operating models in a complex, fast-moving technology company. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Senior Technical Support Engineer
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms Key Responsibilities - Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues. - Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs. - Partner with Deployed Engineering to support critical enterprise customers. - Build and refine internal tooling, diagnostics, and runbooks for complex issue triage . - Lead post-mortems for critical incidents and feed learnings back into product and documentation. - Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement. - Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support. - Mentor and coach other support engineers. How to be successful in this role - 6+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms). - Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud-native stacks . - Programming experience with Python. Bonus if you have TypeScript experience. - Hands-on knowledge of Kubernetes and Docker - Comfort working with logs, traces, metrics in Datadog, and 3rd-party integrations (e.g., OpenTelemetry, LLM providers). - Experience supporting enterprise customers and collaborating with engineering on complex escalations. - A bias for clarity and continuous improvement: you write succinct, helpful, and accurate responses and build a foundation for case deflection. - High ownership — want to do what’s best for the customer and the company and are relentlessly results oriented Location : Remote Compensation - Annual salary range: $130,000 - $195,000 USD + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Sales Development Representative (SF)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role: We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects. You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI. What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator. What You'll Do: - Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value. - Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience. - Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development. - Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency. - Use LangChain powered agents to test, learn, and improve prospecting strategies How to be successful in this role: - 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career) - Clear, confident communicator who can engage both technical and business audiences - Motivated by learning, iteration, and experimentation you treat outreach like a craft - Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way - Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate - Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction Compensation - On Target Earnings: $125,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Deployed Engineer (NYC)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market , shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. About the Role The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production . The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. What You’ll Do - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers What You’ll Bring - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes , not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production , not just building demos Nice to Have’s: - You’ve deployed AI agents in production , especially using LangChain, LangGraph , or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints Compensation Annual OTE range: $185,000-$315,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Deployed Engineer (Federal)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 . With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures , we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the Team The LangChain Deployed Engineering - Federal team works directly with U.S. Government customers — including the Department of Defense (DoD), Civilian Agencies, and the Intelligence Community (IC) — who are building and operating AI agents in mission-critical environments. This is a hands-on, highly technical team that partners closely with government engineers, technical program managers, and system integrators across the full lifecycle — from pre-award technical shaping and evaluations to post-deployment advisory work in secure environments. The focus is on achieving the technical win, architecting secure and compliant agent systems, and enabling agencies to operate AI agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, security, and go-to-market. You will shape how LangChain is adopted across classified and unclassified environments, ensuring alignment with federal compliance requirements while feeding mission-driven insights back into the platform. About the Role As a Deployed Engineer, you’ll work on some of the hardest problems in applied AI — not demos or experimental research, but production systems supporting real-world missions. You’ll help defense, civilian, and intelligence customers design, deploy, and operate AI agents in secure, regulated, and high-stakes environments. The feedback loop is fast, the mission impact is tangible, and your work directly influences how AI agents are deployed across the federal landscape. You will operate in environments that demand security, reliability, compliance (FedRAMP, IL levels, etc.), and operational rigor. What You’ll Do - Co-architect and co-build production AI agents with federal engineering teams and system integrators - Own the technical win in federal pre-sales engagements by designing secure POCs, supporting RFI/RFP technical responses, and guiding technical evaluations - Design architectures that meet federal security and compliance requirements (FedRAMP, DoD IL2–IL6, NIST, etc.) - Help agencies deploy and operate agent-based applications such as mission support copilots, intelligence analysis agents, research automation systems, and multi-step operational workflows - Advise customers post-award on architecture, scalability, observability, evaluation, and long-term roadmap decisions - Deliver technical demos, workshops, and enablement sessions tailored to government developer and operator audiences - Partner with security teams to navigate ATO processes and accreditation pathways - Surface field feedback from federal use cases and contribute reusable patterns, secure deployment guides, and example code that scale across agencies - Occasionally contribute code upstream when it meaningfully improves federal customer outcomes What You’ll Bring - Must have zctive or prior U.S. security clearance (Secret, TS/SCI) - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, product engineering), ideally supporting federal or regulated customers - Experience working with DoD, Civilian Agencies, Intelligence Community, or federal system integrators - Strong Python and JavaScript fundamentals, with deep systems thinking - Experience designing agent-based or LLM-powered systems beyond simple API calls, including multi-step workflows, orchestration, guardrails, and failure handling - Familiarity with secure cloud environments (AWS GovCloud, Azure Government, etc.) - Comfort operating in regulated environments with security, compliance, and documentation requirements - Experience supporting technical evaluations, architecture reviews, and competitive down-select processes - Ability to clearly explain technical tradeoffs to government stakeholders and build trust across engineering and program leadership - Ownership mindset — you take responsibility for mission outcomes, not just recommendations - Bias toward action and comfort operating in ambiguity - Excitement about running AI agents in real-world, production federal environments — not just building demos Nice to Have - Experience deploying AI systems in classified or air-gapped environments - Familiarity with FedRAMP authorization processes or DoD Impact Levels (IL2–IL6) - Experience with LLM evaluation, observability, red-teaming, or guardrails in high-assurance settings - Hands-on experience with AWS, Azure, containers, Kubernetes, and secure networking architectures - Experience working alongside federal system integrators (Booz Allen, SAIC, Leidos, etc.) - Production experience with LangChain, LangGraph, or similar agent frameworks Compensation & Benefits We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual OTE range: $185,000–$300,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Deployed Engineer (Boston)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market , shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. About the Role The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production . The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. What You’ll Do - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Occasionally contribute code upstream when it meaningfully improves customer outcomes What You’ll Bring - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes , not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production , not just building demos Nice to Have’s: - You’ve deployed AI agents in production , especially using LangChain, LangGraph , or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints Compensation Annual OTE range: $185,000–$300,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Deployed Engineer (Bay Area)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team This team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Sales Engineers sit at the intersection of engineering, product, and go-to-market , shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. About the Role You'll work on some of the hardest problems in applied AI alongside customers. This is not demos or research, but helping teams build systems they rely on in production. The feedback loop is fast, the impact is visible, and your work directly shapes how AI agents are built in the real world. What You’ll Do - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Occasionally contribute code upstream when it meaningfully improves customer outcomes - This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement What You’ll Bring - 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes , not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production , not just building demos Nice to Have’s: - You’ve deployed AI agents in production , especially using LangChain, LangGraph , or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints Compensation Annual OTE range: $185,000–$315,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Commercial Account Executive (SF)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 . With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures , we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: Location: Hiring in San Francisco, New York We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions. This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you. What You’ll Do: - Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through - Build relationships with prospects and customers, understanding their needs and how our products can help - Prospect strategically into SMB, mid-market, and small-enterprise accounts How to be successful in this role: - 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred) - 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts - Strong track record of sourcing, qualifying, and closing outbound deals - Execution mindset: you excel in fast-paced environments and move with urgency - Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft. - Self-starter and resourceful; you find ways to solve problems and move things forward Compensation: - Annual salary range: $220,000 OTE Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Commercial Account Executive - Southern EMEA
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 . With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures , we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: Location: Hiring in London,UK We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions. This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you. What You’ll Do: - Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through - Build relationships with prospects and customers, understanding their needs and how our products can help - Prospect strategically into SMB, mid-market, and small-enterprise accounts How to be successful in this role: - 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred) - 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts - Strong track record of sourcing, qualifying, and closing outbound deals - Execution mindset: you excel in fast-paced environments and move with urgency - Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft. - Self-starter and resourceful; you find ways to solve problems and move things forward Compensation & Benefits: - We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Forward Deployed Engineer - EMEA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXAI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering. The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI. This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world. What you’ll do - Lead discovery with the customer: orient in their codebases and workflows, find the real bottleneck and the use case worth building, and define clear success metrics - Design and ship production agents, AI applications, and coding-agent workflows on Grok and our models, on live business processes and inside the customer’s engineering org - Get a first version live in days, then harden it over weeks with rollout, monitoring, and iteration from real usage - Own production quality: tracing, evals, debugging model or delivery failures, and latency and cost tradeoffs - Build the systems around the model (tools, MCP servers, retrieval, rules, skills, CI gates, and evals) and integrate them into the customer’s auth, data, workflow, and delivery systems; decide when prompting, architecture, data, process, or a model change is the right lever - Measure the outcome that matters (revenue, cost, hours saved, error rate, cycle time, escaped defects), not seat adoption - Work directly with Staff+, platform, and domain leaders, going deep in their systems while communicating clearly about tradeoffs and results - Leave the customer team able to run what you built, and turn what you learn into reusable patterns and improvements to SpaceXAI products You may be a fit if Required - You have 5+ years of experience in software engineering, machine learning engineering, or data science - You write and review production code (Python, JavaScript/TypeScript; other languages welcome) - You’ve owned a customer or operator outcome, not just a slide or a prototype, and can turn a fuzzy problem into a scoped, shipped system - You’ve built and owned AI-native workflows or agents in production, and debugged real production failures (model, tool, data, pipeline, or delivery path) - You’ve handled production reliability: metrics, alerts, safe rollouts, incident response - You build end to end: frontend, backend, infra, and prompt iteration - You thrive in ambiguity and don’t need a complete spec before you start building - You can talk to working engineers and to a VP Nice to have - 2+ years in a customer-facing role, leading discovery conversations and being accountable for outcomes for external stakeholders - Hands-on depth in several of: agents and tool-calling, eval harnesses, retrieval and context systems, CI/CD or developer platforms, and AI-native coding workflows in a real repo - Experience as a forward-deployed, solutions, or platform engineer embedded with customers, or as a founding engineer who owned an AI product end to end
Forward Deployed Engineer
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXAI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering. The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI. This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world. What you’ll do - Lead discovery with the customer: orient in their codebases and workflows, find the real bottleneck and the use case worth building, and define clear success metrics - Design and ship production agents, AI applications, and coding-agent workflows on Grok and our models, on live business processes and inside the customer’s engineering org - Get a first version live in days, then harden it over weeks with rollout, monitoring, and iteration from real usage - Own production quality: tracing, evals, debugging model or delivery failures, and latency and cost tradeoffs - Build the systems around the model (tools, MCP servers, retrieval, rules, skills, CI gates, and evals) and integrate them into the customer’s auth, data, workflow, and delivery systems; decide when prompting, architecture, data, process, or a model change is the right lever - Measure the outcome that matters (revenue, cost, hours saved, error rate, cycle time, escaped defects), not seat adoption - Work directly with Staff+, platform, and domain leaders, going deep in their systems while communicating clearly about tradeoffs and results - Leave the customer team able to run what you built, and turn what you learn into reusable patterns and improvements to SpaceXAI products You may be a fit if - You have 5+ years of experience in software engineering, machine learning engineering, or data science - You write and review production code (Python, JavaScript/TypeScript; other languages welcome) - You’ve owned a customer or operator outcome, not just a slide or a prototype, and can turn a fuzzy problem into a scoped, shipped system - You’ve built and owned AI-native workflows or agents in production, and debugged real production failures (model, tool, data, pipeline, or delivery path) - You’ve handled production reliability: metrics, alerts, safe rollouts, incident response - You build end to end: frontend, backend, infra, and prompt iteration - You thrive in ambiguity and don’t need a complete spec before you start building - You can talk to working engineers and to a VP Nice to have - 2+ years in a customer-facing role, leading discovery conversations and being accountable for outcomes for external stakeholders - Hands-on depth in several of: agents and tool-calling, eval harnesses, retrieval and context systems, CI/CD or developer platforms, and AI-native coding workflows in a real repo - Experience as a forward-deployed, solutions, or platform engineer embedded with customers, or as a founding engineer who owned an AI product end to end
Principal Software Engineer, Full Stack — Codex
About the Role We’re hiring a Principal Software Engineer to help define and build the next generation of AI-powered software development workflows. “Full stack” in this role extends well beyond traditional frontend and backend development. You will set technical direction and lead major product initiatives spanning user interfaces, developer tooling, workflow orchestration, agent and prompt design, backend systems, and cloud infrastructure. This is a highly product-oriented technical leadership role. You will identify the highest-leverage opportunities across the software development lifecycle, turn ambiguous user and technical problems into durable product and system strategies, and lead execution across multiple engineers and partner teams. Your work will shape both the architecture of Codex and how developers around the world design, write, review, test, and maintain software. You will operate as a senior individual contributor: remaining deeply involved in design and implementation while raising the technical judgment, execution quality, and ambition of the broader team. In this role, you will - Set the technical and product direction for significant areas of Codex, translating an evolving product vision into scalable architectures and an actionable engineering strategy. - Lead complex, multi-quarter initiatives spanning client applications, backend services, agent systems, cloud infrastructure, and developer tooling. - Design AI-powered workflows that generalize across languages, codebases, development environments, and organizations while remaining intuitive, reliable, and safe. - Make high-consequence architectural decisions under ambiguity, balancing rapid product learning with long-term system quality and adaptability. - Identify opportunities that cut across existing team or product boundaries, align stakeholders around a direction, and drive the work from exploration through launch and iteration. - Partner closely with product, design, research, infrastructure, security, and go-to-market teams to turn emerging model capabilities and developer needs into coherent product experiences. - Work directly with developers, open-source maintainers, startups, and large enterprises to uncover unmet needs and distinguish foundational opportunities from incremental improvements. - Establish patterns and standards for reliability, observability, performance, experimentation, and evaluation across AI-powered developer workflows. - Serve as a technical multiplier by reviewing critical designs, mentoring engineers, improving engineering practices, and helping the team navigate its hardest product and technical decisions. - Contribute directly to implementation, particularly where the problem is novel, technically demanding, or requires connecting multiple layers of the product. You might thrive in this role if you - Have led the design and delivery of technically complex, user-facing systems with impact extending beyond a single feature or team. - Combine deep software-engineering expertise with exceptional product judgment and can move fluently across product interfaces, distributed systems, infrastructure, and developer tooling. - Have a track record of creating clarity in ambiguous problem spaces, setting a compelling technical direction, and bringing multiple teams or disciplines along with you. - Remain hands-on while increasing the effectiveness of other engineers through architecture, mentorship, decision-making, and technical leadership. - Understand modern software-development workflows deeply and can recognize where AI agents require fundamentally new interaction and system designs. - Have experience building or operating AI-powered products and understand the challenges created by nondeterminism, evaluation, latency, reliability, safety, and rapidly evolving model capabilities. - Make thoughtful tradeoffs between speed, product learning, technical quality, and long-term leverage. - Develop strong perspectives from user evidence while remaining willing to revise those perspectives as technology and user behavior evolve. - Communicate clearly across engineering, product, design, research, and executive audiences, especially when decisions involve substantial uncertainty or organizational complexity. - Are energized by defining a problem as much as solving it—and by creating the technical and organizational conditions for others to deliver excellent work. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Engineering Manager, ChatGPT Space
About the Team The ChatGPT Space team is rethinking what work looks like when teams and agents can create together. We are building a shared workspace where a rough idea can become a polished, editable artifact, from Pages, Sheets, and Slides to entirely new kinds of work products. Our ambition is to build the best place for teams and agents to turn ideas into things they could not make alone. The work should keep evolving after the first draft, drawing on shared context, improving through collaboration, and staying current as a project moves forward. This is a high-agency team working across product, design, and research. We partner closely with model training teams to shape how frontier models create and edit artifacts, then bring those capabilities into a coherent experience across Pages, files, and tools. The work spans full-stack product engineering, editing and rendering systems, model integration, and collaboration, with a high bar for taste, correctness, and speed. About the Role As Engineering Manager, ChatGPT Space, you will lead and grow the product engineering team defining this experience. You will help shape both the product and the team that builds it, turning an ambitious, evolving vision into software people love to use. You will partner with product and design on what great collaboration between teams and agents should feel like, with research on what models can create, and with infrastructure and enterprise partners on a dependable experience at scale. This is a role for a leader who has built from zero to one and wants to help define a new category of work. You will bring the technical depth to guide hard decisions and the product judgment to know what is worth building, while developing engineers and giving them the clarity and autonomy to ship. This role is based in San Francisco. In this role, you will - Lead, manage, and grow a product engineering team, creating clear ownership, supporting engineers’ development, and hiring exceptional people - Partner with product and design to shape the ChatGPT Space roadmap and translate user needs into focused, well-crafted releases - Lead the development of creation, editing, and collaboration experiences for teams and agents, including tools that connect project context and keep work up to date - Set technical direction for full-stack product systems, editing and rendering surfaces, and model-facing integrations - Partner closely with research teams on artifact tools, model behavior, training needs, and evaluations, turning improvements in model capability into better products - Establish a high bar for editor quality, correctness, latency, and reliability, and use user feedback and evaluation results to guide improvements - Work with infrastructure and enterprise partners to deliver dependable experiences, align interfaces and ownership, and resolve problems across team boundaries - Balance new product development with the technical investments and operational discipline needed to sustain quality as the product grows - Build an effective operating cadence that keeps a fast-moving team aligned and gives engineers the context and autonomy to do their best work You might thrive in this role if you - Have a track record of leading engineering teams and helping engineers grow while delivering excellent products - Have built products from zero to one and can turn an ambiguous opportunity into a clear direction and practical execution plan - Bring strong product judgment and design taste, with a deep interest in how teams and agents create, edit, and collaborate - Have strong full-stack engineering fundamentals and can guide technical decisions across frontend, backend, and model-facing systems - Work effectively with product, design, research, and infrastructure partners, building alignment without losing momentum - Care deeply about craft, performance, correctness, and reliability, and can help a team improve all four while moving quickly - Communicate clearly, make thoughtful tradeoffs, and adapt as user needs and model capabilities evolve - Want to help define and build a new category of work for teams and agents Experience as a founder, product manager, or design engineer would be especially relevant, as would a track record of bringing a similarly strong product perspective to engineering leadership. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Senior Staff Data Engineer
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We’re building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most driven, and most curious people to help us do it. As the head of the Data Foundation pillar of our Analytics and Data Insights team, you’ll lead the team that makes Cohere’s data trustworthy, governed, and available: the warehouse every analytics surface runs on, the pipelines that keep it fresh, the access model that keeps it secure, and the agentic analytics layer that lets anyone at Cohere (and their agents) ask questions of governed data directly. Your team owns the full data lifecycle. You’ll run ingestion into BigQuery from internal and external data sources, orchestrate it in Airflow and Cloud Run, model the data warehouse in dbt, and serve the results through Looker, export APIs, and customer-facing analytics surfaces. Everything is provisioned as code in Terraform, and governance is part of the design: VPC service controls, IAM patterns, and documented access paths that let people and agents move fast without putting data at risk. This role is both highly visible and highly impactful, and you’ll inherit a solid structure on which to build the rest of the stack: a Terraform-provisioned warehouse framework, dbt modeling conventions, an alerting and incident-response practice, and documentation patterns to keep everything discoverable. The roadmap is set with big bets in flight: scaling that framework across the company, standing up an internal analytics agent with a real eval harness, and consolidating institutional knowledge into a self-correcting and self-maintaining system that keeps context centralized, current, and documented, rather than dispersed and in people’s heads. Responsibilities As the head of the Data Foundation pillar, you will: - Build and lead the team. Hire and grow a team of data and infrastructure engineers; set the technical bar; develop strong talent and raise team performance, building leadership capability beneath you. - Set the roadmap from company strategy. Own and sequence the Data Foundation roadmap: the warehouse buildout, the agentic analytics program, data governance, and the platform work that unblocks our other pillars. You’ll make the trade-offs and carry the cross-functional impact that comes with them. - Own the data platform end to end. Ingestion (managed connectors and an open-source connector framework), orchestration on Airflow and Cloud Run, warehouse modeling in BigQuery with dbt (raw, core, mart layers), and serving through Looker, export APIs, and semantic layers. All of it provisioned as code in Terraform. - Own data governance. Define how humans, service accounts, and agents get access to governed data: VPC service controls, IAM patterns, documented onboarding paths, audit logs, and sensitive requests (including legal holds) handled to deadline. - Operate for reliability. Run the alerting and anomaly-detection framework, own data freshness SLAs, lead incident response and postmortems, and turn every incident into a durable standard so the same class of failure doesn’t recur. - Lead the agentic analytics program. Wire the semantic layer into an internal analytics agent, build the eval harness that measures its accuracy, and make the eval-driven call on where AI earns its way into production. Apply the same discipline to automating data engineering work itself. - Set the standard for analytics across the company. The medallion framework, naming conventions, and testing patterns your team maintains become the way other teams ship analytics data. You’ll onboard new domains onto it and keep the docs accurate to how the systems actually work. - Partner across the org. Work with the North product and engineering teams on the analytics surfaces that ship in the product (including a customer-facing analytics export), with Business Insights on marts for the business, with Security on data governance, and with Legal on compliance-critical data requests. Qualifications You may be a good fit, if you have: - 10+ years of experience across data engineering, data infrastructure, or analytics platform work, with a strong management track record leading data platform or infrastructure teams - Serious hands-on history in data engineering or infrastructure before management. You can still read a Terraform plan, a dbt DAG, or an Airflow scheduler log and ask the question that matters - Production experience with cloud data warehouses (BigQuery, Snowflake, or similar), workflow orchestration (Airflow or similar), and infrastructure as code (Terraform or similar) - Depth in data modeling: you think in fact and dimension tables, raw/core/mart separation, and semantic layers, and you have opinions on where tests and contracts belong - A record of setting a team’s roadmap from company or function strategy and delivering outcomes that span teams, with the cross-functional partnerships to match - Operational excellence you can point to: alerting you trust, SLAs you meet, incidents you run to ground and write up so they teach - Exposure to data security and governance: IAM, access management, VPC service controls or equivalent, audit and compliance workflows - Genuine excitement about AI: you follow the research, have opinions, and are energized by building the data foundation an AI company (and its AI agents) runs on - Comfort operating in ambiguity, leading a multi-workstream roadmap, and working directly with executives on priorities If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! Full-Time Employees at Cohere enjoy these Perks: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. How and Where We Work: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.
US Congressional Lead, Global Affairs
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - seek to further regulation, industry standards, and safe and beneficial development of AI tools. About the Role As a US Congressional Lead on the Global Affairs team, you will help develop strategies and advance OpenAI’s engagement with the U.S. Congress, including developing and managing relationships with House and Senate lawmakers and staff. You will support OpenAI’s U.S. Global Affairs team in meetings, briefings, hearings and other engagements with Congress. You will also facilitate collaboration with civil society and industry partners relevant to Congressional engagement and in alignment with OpenAI’s mission. OpenAI releases industry-leading research and tools. You will face new challenges as the impact of cutting edge generative AI technologies continues to be explored and as the needs of the organization evolve. Day-to-day work may encompass anything from helping to shape strategic initiatives and policy documents to preparing our leaders for engagements with government officials or representing OpenAI in private and public forums. We are looking for a self-directed and creative individual with Capitol Hill experience, experience managing private sector and civil society relationships, plus an understanding of AI-related legislative and regulatory issues and processes. This role is based in Washington, DC and may require frequent travel to participate in meetings and events with key stakeholders. We offer relocation assistance to new employees. You should thrive in this role if you: - Are well versed in the issues around emerging AI technologies, especially in the U.S. Congressional context. - Are an enthusiastic and effective coalition builder who thrives as a member of a high performing, peer-led global team. - Are highly organized, and are used to working as an accountable individual contributor as well as a team player. - Are passionate about the promise of technology and the future of artificial intelligence but thoughtful about its potential risks. We're looking for a blend of: - Demonstrated experience (8+ years) and credibility in working with Republicans in the U.S. federal government, particularly the legislative branch. - Demonstrated knowledge and understanding of the U.S. government, institutions, and processes, and the key policy issues and debates related to AI. - Extensive experience in technology policy, with experience working with the Commerce, Judiciary, and/or Appropriations Committees. - Track record of effectively working with cross-functional teams, especially communications, policy and legal teams, and aligning a diverse range of internal and external partners - Sound judgment and outstanding personal integrity - Ability to execute in fast and flexible environments through rapid cycles of analysis, decision, and action - Excellent communication, presentation, and interpersonal skills, with the ability to convey complex technical and policy concepts to diverse audiences - Strong strategic thinking, problem-solving, and project management skills - Genuine care and knowledge about the impact of technology on society About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Research Engineer - Data Infrastructure
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We are looking for a Research Engineer to join the research team at ElevenLabs, focused on the data infrastructure that powers our frontier AI models. The quality of our models is bounded by the quality and scale of the data behind them, and you will own the systems that make world-class data possible. You will thrive in this role if you enjoy: - Building large-scale data pipelines for collecting, processing, filtering, and transforming datasets used to train state-of-the-art models. - Training models used in our data processing pipelines, such as classifiers, quality filters, and labeling models. - Designing data curation strategies such as deduplication, quality scoring, labeling, and augmentation that measurably improve model performance. - Creating tooling and infrastructure that lets researchers explore and train on massive datasets quickly and reliably. Requirements We do not require any formal certifications or degrees. Instead, we are seeking enthusiastic engineers who can showcase solving impressively hard problems with artifacts such as past projects, designs, or GitHub contributions. Ideally, you bring: - Experience building data-intensive systems, ideally in support of machine learning training pipelines. - Strong engineering skills in distributed data processing at scale (e.g., Kubernetes, or custom pipelines over large datasets). - The capacity to autonomously evaluate how data quality, composition, and curation affect model outcomes, and to build the tooling to measure it. Bonus: Experience building or operating web crawlers. Location This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Research Engineer
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We are looking for a Research Engineer to join the research team at ElevenLabs. You'll work at the frontier of audio AI, shaping the models behind products used by millions of people. You will thrive in this role if you enjoy: - Training state-of-the-art models - across any modality. - Pushing existing models further through post-training, data curation, architectural improvements, and novel training paradigms. - Designing rigorous benchmarks and evaluations that tell us whether a new model iteration is genuinely better - and why. Requirements We do not require any formal certifications or degrees. Instead, we are seeking enthusiastic engineers who can showcase solving impressively hard problems with artifacts such as past projects, designs, or GitHub contributions. Ideally you bring: - 3+ years of experience in the field of AI, with an emphasis on implementing, training, and improving machine learning models. - Demonstrated capacity to autonomously evaluate novel concepts or enhance existing machine learning projects, potentially contributing to published work. - Experience conducting exploratory research to improve the quality of gathered data. Location This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategy & Systems Manager, Communications
About the Team OpenAI’s Communications team is building a new model for how communications teams work, combining strong strategic judgment and point of view, effective operating systems, and the growing capabilities of AI. We’re looking for a strategy and systems manager to help make that model real. As part of the Communications Strategy & Systems team, you’ll translate priorities into action, lead high-impact initiatives from idea through execution, and design better ways for the team to work. You’ll take ownership of complex projects that need clear thinking, strong follow-through, and a willingness to challenge how the work has traditionally been done. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance. In this role, you will: - Lead strategic initiatives and special projects across Communications, taking ambiguous opportunities, defining the problem, aligning the right people, and driving the work through implementation. - Help shape how the team sets priorities, makes decisions, and follows through on its most important work, including launches, campaigns, reactive moments, and longer-term initiatives. - Design an AI-forward approach to project management, building systems that keep work moving, surface risks early, and make ownership and dependencies clear. - Build operating rhythms, planning frameworks, and shared processes that create clarity without adding unnecessary meetings, manual tracking, or layers of coordination. - Turn emerging AI capabilities into practical workflows that reduce repetitive work, strengthen team coordination, and help people focus on the work that most benefits from their judgment. - Drive adoption of new tools and ways of working across the Communications organization, working closely with systems builders and team leads to understand what people need and improve the experience over time. - Build strong partnerships across Communications, Marketing, Global Affairs, Product, and other teams to connect work that spans organizations and resolve gaps in ownership or execution. You might thrive in this role if you: - Have 10+ years of experience, including significant experience in strategy and operations, business operations, or program leadership, with a track record of working closely with senior leaders to drive complex cross-functional initiatives. - Have led complex, cross-functional initiatives from an early idea or loosely defined problem through execution and measurable results. - Are energized by the opportunity to rethink how teams work with AI, and have experience introducing AI tools, building AI-enabled workflows, or helping an organization adopt new ways of working. - Bring strong strategic judgment and can distinguish the work that matters from the activity that only makes a team feel busy. - Can translate an ambiguous challenge into a clear plan, get the right people aligned, and keep momentum through changing priorities. - Bring strong analytical skills and experience using data to inform decisions, measure impact, and improve how teams work. - Can partner effectively with technical builders and have experience with agentic or no-code tools. - Communicate clearly, build trust across functions, and know when to push for a decision, simplify a process, or try a different approach. - Care about the work of communications and are excited to help build a team that operates at the pace and ambition of OpenAI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Principal Software Engineer, ChatGPT Education and...
About the Team The ChatGPT Learning team creates the next generation of learning experiences within ChatGPT. Millions of people use ChatGPT each week to explore concepts, practice skills, and work through challenges, making learning one of the platform’s largest consumer use cases. We want ChatGPT to support sustained learning and progress over time, beyond answering individual questions. We’re exploring how AI can make powerful learning tools more accessible, helping people understand the world, develop skills, and pursue their goals. Our work brings together product engineering, design, AI research, and education to serve learners around the world. About the Role As a Principal Software Engineer on the ChatGPT Learning team, you will set technical direction and lead the design and development of products that help millions of people learn with ChatGPT. You’ll remain hands-on across the stack, building polished interfaces and scalable backend services. Working closely with product managers, designers, researchers, and platform teams, you’ll bring new model capabilities into everyday learning experiences. You’ll drive product and design decisions alongside your cross-functional partners, helping define what we build, how it works, and how it serves learners. We’re looking for an engineer with strong product judgment who can turn ambiguous opportunities into clear direction, lead complex initiatives from concept through launch, and raise the quality of the team’s technical work. This position is based in San Francisco or New York City, with three days each week in the office. Relocation assistance is available to new employees. What You’ll Do - Lead end-to-end development of learning experiences in ChatGPT, from early exploration through production and iteration. - Drive product and design decisions with product managers and designers, bringing technical insight, user feedback, and sound judgment to priorities and tradeoffs. - Set technical direction for complex initiatives and guide architecture decisions that support rapid experimentation and long-term reliability. - Build multimodal learning capabilities that combine text, images, voice, and interactive interfaces. - Develop scalable services and APIs to support learning features throughout ChatGPT. - Work with researchers, platform teams, designers, and engineers to prototype ideas and bring new AI capabilities to users. - Improve performance, reliability, and usability across ChatGPT’s learning surfaces, using experiments and user feedback to guide improvements. - Support other engineers through mentorship, code reviews, and clear technical guidance. You Might Thrive Here If You - Have 10+ years of software engineering experience, with a track record of shipping high-quality products across the full stack. - Have led complex technical initiatives and made architecture decisions that balance product needs, development speed, and maintainability. - Have experience driving product and design decisions in close partnership with product managers and designers. - Enjoy building consumer products and taking ownership from initial concept through production. - Bring clarity to ambiguous problems and translate them into practical product solutions. - Have strong product engineering instincts and care deeply about the quality of the user experience. - Have experience building interactive educational tools or learning products. - Have experience developing AI-powered applications or systems built around large language models. - Want to build products with meaningful global impact and expand access to education and learning opportunities. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Platform Operations Program Manager
About the Team The Account & Platform Integrity Operations team protects OpenAI’s ecosystem by ensuring that users, developers, partners, and organizations can access and build on our platform safely and responsibly. The team works across account integrity, fraud prevention, abuse detection, and platform risk to prevent bad actors from exploiting OpenAI’s products and developer surfaces. This role will sit within the Account & Platform Integrity Operations team while partnering closely with teams across the Ecosystem organization to ensure the platform can scale rapidly without compromising trust, quality, or safety. About the Role - Platform Operations Program Manager As OpenAI's developer ecosystem expands, we're building the operational foundation to support the next generation of plugins, MCP apps, agent skills, and integrations. As a Platform Operations Program Manager, you'll partner across Product, Engineering, Policy, Legal, Security, and Developer Experience to design the systems and operating models that enable ecosystem growth while maintaining quality, trust, and an exceptional developer experience. This role requires strong operational judgment, a deep understanding of developer platforms and APIs, empathy for the developer experience, and the ability to translate evolving product, platform, and policy requirements into scalable operational systems. Location: San Francisco, CA (Hybrid - 3 days in office) What You'll Do - Own the operational processes that help developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring. - Manage external review partners and policy operations workflows, helping teams apply standards consistently while identifying areas where guidance, process, or quality expectations need to improve. - Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to turn platform goals and requirements into clear, effective operating processes. - Lead high-priority partner reviews and escalations, balancing speed to launch with user trust, and consistent standards. - Create feedback loops across product, policy, tooling, and developer experience teams to reduce friction for developers and improve the quality of integrations over time. - Lead automation and AI-driven initiatives, such as agentic workflows, to improve the speed, consistency, and scale review and support processes. - Serve as a senior cross-functional partner, using operational expertise and platform insights to help shape product strategy and improve how the ecosystem works. You Might Thrive If You - Have 8+ years of experience in program management, developer operations, product operations, or related fields. - Are comfortable engaging with technical concepts such as MCP, APIs, OAuth, authentication, permissions, and data flows, even if you're not writing production code. - Exercise strong operational judgment and can balance speed, safety, and business priorities when making decisions. - Bring structure to ambiguous, cross-functional problems and drive alignment across Product, Engineering, Policy, Legal, Security, and Operations. - Think in systems rather than individual cases, identifying recurring patterns and building durable processes instead of one-off solutions. - Have experience using AI and automation to reduce manual work, improve quality, and scale operational processes. - Communicate clearly with both technical and non-technical audiences, translating complex requirements into practical guidance. - Care deeply about developer and partner experience while maintaining consistent standards that protect the platform and its users. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Account Executive - Switzerland
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for an experienced, driven Strategic Account Executive to drive ElevenLabs' growth across Switzerland's largest enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Swiss brands and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: - Build and manage a growing portfolio of strategic accounts across Switzerland to help ElevenLabs meet its revenue goals. - Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for consumer and retail brands. - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Swiss consumer and retail organizations operating at scale. - Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. - Develop and execute account strategies to expand ElevenLabs' presence within the Swiss consumer and retail sector, navigating complex procurement and organizational structures. - Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. - Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements - 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. - Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. - Well-connected in the Swiss consumer and retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Deep understanding of enterprise procurement and legal processes in Switzerland, with the ability to accelerate deal velocity within complex organizational structures. - Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. - Swiss German is the preferred default language for this role; fluency in both Swiss German and French is a strong plus given Switzerland's multilingual market. Strong English is also required for internal collaboration. Location This is an in-country role based in Zurich. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive - Spain - Mid-Market
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We’re looking for a highly motivated, self-starter Account Executive who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: - Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals - Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more Requirements: - 4-6 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms - Experience selling technical solutions to product, engineering, or innovation teams is a strong plus - Proven track record of meeting & exceeding sales targets in a fast-paced environment - Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale - Fluency in Spanish is essential, with additional fluency in Italian highly desirable Location This role is remote across the Spain but Madrid is preferred. LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive - Enterprise
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth in Fortune 500 and large-scale enterprises across the United States. Our ideal candidate is passionate about the transformative possibilities of AI voice technology, and eager to act as a strategic partner - enabling organizations to leverage our industry-leading models and product to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: - Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals - Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more - Develop and execute account strategies to expand ElevenLabs’ presence within key enterprise verticals (e.g., healthcare, government, finance). - Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts. - Serve as a trusted advisor to clients, educating them on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements - 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms. - Proven success closing seven‑figure deals and managing complex sales cycles with multiple stakeholders. - Deep understanding of enterprise procurement and legal processes, with ability to accelerate deal velocity. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Strong executive presence and ability to build relationships at the C‑suite and board level. - Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office. LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive Japan
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals for enterprises across diverse industries in Japan such as financial services, manufacturing, healthcare, energy, telecommunications and oil and gas. Cohere seeks an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing and Sales Engineering. You’ll be the voice of the field and partner with our Product and Engineering teams to prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you are someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it. As an Account Executive, you will : - Focus on net-new logo acquisition via outbound business development activity and relationship building with key stakeholders - Work closely with customers and prospects as a trusted advisor who deeply understands their challenges and goals, and will tailor solutions to drive impact for their businesses - Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region - Collaborate with Product and Engineering teams on strategic motions to deliver solutions to large enterprise customers - Collaborate with Sales Development Representatives to drive top of funnel activity - Own the full sales cycle – from initial outreach through proof-of-concept to deal close You may be a good fit if you have: - 10+ years of enterprise level B2B sales experience, negotiating and closing large enterprise deals, and a track record of high performance and overachieving your quota - Experience selling technical products, such as developer tools, API products, or AI / NLP solutions, are a plus - A track record of working with channel partners to drive sales cycles and hit shared revenue goals - High tolerance for ambiguity - as an early sales team hire, you’ll have to be a doer and a strategist - Curiosity - you want to go deep on Agentic AI and NLP and become an expert on our technology - Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the C-suite, and feel comfortable speaking to both technical and non-technical audiences - Native-level Japanese and business-level English Full-Time Employees at Cohere enjoy these Perks: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. How and Where We Work: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.
Head of Sales Excellence & Methodology
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's sales organization is growing quickly across segments, industries, and geographies, and how we sell has to mature as fast as the team does. We are looking for a Head of Sales Excellence & Methodology to own the substance of sales enablement at Anthropic: the sales methodology itself, the standard for what excellent selling looks like here, and the change management that makes it stick in the field. You will define a common way of selling that holds up across very different customers, from startups to the largest global enterprises, and then lead the organization through adopting it. That means earning sponsorship from senior sales leadership, equipping frontline managers to coach to the methodology instead of only inspecting for it, and building alongside sellers so the result reflects how deals are really won. This is a leadership role for someone who has taken a sales organization through real transformation and can show that it changed behavior and results. You will set direction, [build and lead a team], and stay close enough to the field to know when something is not working. Key responsibilities: - Define, document, and evolve Anthropic's sales methodology and process standards, including discovery, qualification, deal strategy, and deal review, so that sellers in every segment and region share a common language - Design and run the rollout and reinforcement of methodology changes across the sales organization, securing executive sponsorship and making clear what is expected of each level of sales leadership - Equip frontline managers to coach to the methodology in pipeline reviews, deal reviews, and forecasting, so that it becomes part of the operating rhythm - Sequence and deliver complex, multi-audience programs across geographies, segments, industries, and roles that scale globally while adapting where local or segment differences matter - Develop content, frameworks, and standards together with sellers and sales leaders, testing them on live deals before scaling - Define the leading and lagging indicators that show whether the methodology is changing seller behavior and outcomes, and act on what the data shows - Partner with Sales Leadership, Revenue Operations, Product, Marketing, and the wider Sales Enablement team so the methodology is reflected in systems, messaging, and day-to-day workflows - Apply Claude and internal tooling to personalize coaching and reinforcement, so that quality does not depend on headcount Minimum qualifications: - Practitioner-level expertise in sales methodology and sales process design, including discovery, qualification, deal strategy, deal review, and forecasting - Have led a methodology or sales process change across a sales organization, and can show how seller behavior and results changed as a result - Have run enablement or sales excellence programs spanning multiple geographies, segments, industries, or roles - Have worked directly with senior sales leaders and frontline managers to secure sponsorship for change, including holding a position constructively when they disagreed - Have built programs with sellers and sales leaders, testing them on live deals, instead of handing down finished programs - Have defined and tracked adoption and impact measures that go beyond completion and satisfaction scores - Communicate clearly, in writing and in conversation, with executive audiences Preferred qualifications: - Experience building and leading a team of senior enablement or sales excellence professionals - A clear, experience-based view of where common sales methodologies break down in practice - Prior experience carrying a quota or leading a sales team - Experience at an AI company or an enterprise technology company during a period of rapid sales team scaling - Hands-on experience using Claude or similar AI tools to automate or personalize coaching and reinforcement - Experience selling, or enabling the sale of, complex technical products to both technical and business buyers The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $310,000 - $360,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Corporate Accounting
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Accountant to join our Corporate Accounting team. You will be a hands-on member of the close: owning a defined set of accounts and entities from transaction through reconciliation, and making sure what lands in the financial statements is accurate, supported, and explainable. This is a role for someone who likes getting into the detail and also asks why the process works the way it does. You will work closely with partners across Finance, Procurement, Payroll, Legal, Tax, and Finance Systems, and you will help us build a close that scales with the company, with a lot of room to improve how the work gets done as we grow. Key responsibilities - Own month-end and quarter-end close activities for an assigned set of accounts and entities, including journal entries, accruals, account reconciliations, and supporting schedules, delivered on the close calendar - Prepare balance sheet reconciliations and flux analyses, investigate variances to root cause, and write clear explanations for reviewers and business partners - Maintain US GAAP supporting schedules and documentation for your areas of ownership, such as prepaids, fixed assets, accruals, and intercompany balances - Draft accounting memos and process documentation for routine and recurring transactions, and escalate non-routine items to Technical Accounting with a clear summary and a proposed treatment - Execute internal controls for your areas and prepare audit support, including schedules, evidence, and responses to auditor requests - Partner with business owners and finance colleagues to understand new transactions, resolve issues at the source, and reduce adjustments after close - Review work from contractors and team members, and give feedback that helps the team raise its quality bar - Identify and implement process improvements and automation, including using Claude and other AI tools, and check the output carefully before anyone relies on it - Support system and process changes in the accounting function, including testing, data validation, and documentation Minimum qualifications - Working knowledge of US GAAP, applied hands-on to the monthly close: journal entries, accruals, reconciliations, and financial statement support - Experience preparing account reconciliations and flux analyses in an ERP or general ledger system (for example, Workday, NetSuite, or equivalent) - Strong spreadsheet skills, including lookups, pivot tables, and reconciling large data sets in Excel or Google Sheets - Experience supporting external audits and operating internal controls - Clear written and verbal communication, including the ability to explain accounting results to colleagues who are not accountants - Sound judgment on when to resolve an issue independently and when to escalate it - Attention to detail and a strong sense of ownership, with the ability to manage competing deadlines Preferred qualifications - 7+ years of progressive accounting experience, in public accounting, in industry, or a combination of both - CPA, ACA, ACCA, or CA qualification, or progress toward one - Experience in a fast-moving environment where processes were still being defined, with a track record of improving them - Familiarity with technical areas such as ASC 842, ASC 718, ASC 606, fixed assets, or multi-entity and intercompany accounting - Experience with close management or reconciliation tooling, or with SQL or Python for data analysis - Experience with an ERP migration, SOX readiness, or public company reporting - A track record of using AI tools to speed up accounting or finance work, with checks that hold up to review - Genuine interest in AI and Anthropic's mission to build reliable, interpretable, and steerable AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $160,000 - $190,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Researcher, Misalignment Monitoring Lead
About the Team OpenAI's Safety Research organization works to ensure that our most capable AI models can be deployed safely and responsibly. As frontier models become increasingly capable and autonomous, developing reliable ways to monitor their behavior, identify emerging risks, and evaluate the effectiveness of safety systems becomes increasingly important. Our work focuses on advancing the research and evaluation methods needed to understand model behavior and ensure that monitoring systems remain effective as model capabilities evolve. We combine rigorous empirical research with practical safety interventions, working closely with research, engineering, and deployment teams to translate findings into improvements across OpenAI's models and products. About the Role We are looking for a senior researcher to lead technical work on misalignment monitoring for frontier AI systems. You will develop methods to evaluate the effectiveness of AI monitors, understand their limitations, and improve our ability to detect and stop concerning model behavior reliably. This role combines research leadership with hands-on technical execution. You will set research priorities, design rigorous evaluations, investigate monitoring failures, and develop approaches for stress-testing and improving monitoring systems. A key focus will be understanding where monitors produce false positives, miss important behaviors, or become less effective as models grow more capable. You will work closely with researchers and engineers across OpenAI to turn monitoring research into practical improvements to our safety systems. We are looking for someone with strong research judgment, technical depth, and the ability to independently drive ambiguous problems from initial investigation through measurable results. In this role, you will: - Lead the research and technical direction for evaluating and improving the misalignment monitoring of frontier AI systems. - Design and execute rigorous evaluations that measure monitor effectiveness, identify failure modes, and assess the reliability of monitoring signals. - Develop methods to stress-test and red-team monitors, including identifying behaviors that evade detection or expose weaknesses in existing approaches. - Investigate false positives, missed detections, and other monitoring failures to improve the accuracy and usefulness of safety evaluations. - Build scalable evaluation frameworks and experimental tools that enable ongoing measurement of monitoring performance as model capabilities evolve. - Translate research findings into actionable improvements, working with partner teams to strengthen monitoring systems and inform broader safety decisions. - Establish research priorities and guide technical execution, balancing foundational research questions with practical deployment needs. You might thrive in this role if you: - Have a strong background in machine learning research, particularly in model evaluations, AI safety, alignment, robustness, or related areas. - Have demonstrated the ability to lead technically challenging research projects, from identifying important questions through designing experiments and delivering results. - Bring strong experimental judgment and understand how to design evaluations that are rigorous, reproducible, and difficult to game. - Have hands-on experience building or evaluating machine learning systems, including working with large language models or other frontier AI systems. - Enjoy investigating complex failure modes and developing methods to distinguish meaningful safety signals from misleading measurements. - Are comfortable working on open-ended research problems where the right methodology or success criteria may not be obvious at the outset. - Combine strong research instincts with practical engineering ability and can independently build experiments, analyze results, and iterate quickly. - Communicate technical findings clearly and enjoy collaborating across research, engineering, and safety teams. - Are motivated by OpenAI's mission and the challenge of developing reliable oversight mechanisms for increasingly capable AI systems. Nice to have: - Experience with AI monitoring, automated evaluations, adversarial testing, or red-teaming. - Research experience in scalable oversight, AI control, model behavior analysis, or interpretability. - Experience developing monitoring or evaluation systems that are used in real-world deployments. - A track record of technical research leadership, including mentoring researchers or coordinating cross-functional research initiatives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer - Zurich
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Zurich. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own technical delivery across multiple deployments from first prototype to stable production - Build full-stack systems that deliver customer value and sharpen how we learn - Embed closely with customer teams, understand their needs, and guide adoption of what you build - Scope work, sequence delivery, and remove blockers early - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery - Contribute directly in the code when progress or clarity depends on it - Codify working patterns into tools, playbooks, or building blocks that others can use - Share field feedback that helps Research and Product understand where the models succeed and where they can improve - Keep teams moving through clarity and follow-through You might thrive in this role if you - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work - Have scoped and delivered complex systems in fast-moving or ambiguous environments - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience - Simplify complexity and make fast, sound decisions under pressure - Communicate clearly with engineers, product teams, and customer stakeholders - Spot risks early and adjust without slowing down - Model calm and judgment when the stakes are high About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer - Paris
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Paris. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own technical delivery across multiple deployments from first prototype to stable production - Build full-stack systems that deliver customer value and sharpen how we learn - Embed closely with customer teams, understand their needs, and guide adoption of what you build - Scope work, sequence delivery, and remove blockers early - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery - Contribute directly in the code when progress or clarity depends on it - Codify working patterns into tools, playbooks, or building blocks that others can use - Share field feedback that helps Research and Product understand where the models succeed and where they can improve - Keep teams moving through clarity and follow-through You might thrive in this role if you - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work - Have scoped and delivered complex systems in fast-moving or ambiguous environments - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience - Simplify complexity and make fast, sound decisions under pressure - Communicate clearly with engineers, product teams, and customer stakeholders - Spot risks early and adjust without slowing down - Model calm and judgment when the stakes are high About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer - Munich
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Munich. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own technical delivery across multiple deployments from first prototype to stable production - Build full-stack systems that deliver customer value and sharpen how we learn - Embed closely with customer teams, understand their needs, and guide adoption of what you build - Scope work, sequence delivery, and remove blockers early - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery - Contribute directly in the code when progress or clarity depends on it - Codify working patterns into tools, playbooks, or building blocks that others can use - Share field feedback that helps Research and Product understand where the models succeed and where they can improve - Keep teams moving through clarity and follow-through You might thrive in this role if you - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work - Have scoped and delivered complex systems in fast-moving or ambiguous environments - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience - Simplify complexity and make fast, sound decisions under pressure - Communicate clearly with engineers, product teams, and customer stakeholders - Spot risks early and adjust without slowing down - Model calm and judgment when the stakes are high About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer - London
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own technical delivery across multiple deployments from first prototype to stable production - Build full-stack systems that deliver customer value and sharpen how we learn - Embed closely with customer teams, understand their needs, and guide adoption of what you build - Scope work, sequence delivery, and remove blockers early - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery - Contribute directly in the code when progress or clarity depends on it - Codify working patterns into tools, playbooks, or building blocks that others can use - Share field feedback that helps Research and Product understand where the models succeed and where they can improve - Keep teams moving through clarity and follow-through You might thrive in this role if you - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work - Have scoped and delivered complex systems in fast-moving or ambiguous environments - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience - Simplify complexity and make fast, sound decisions under pressure - Communicate clearly with engineers, product teams, and customer stakeholders - Spot risks early and adjust without slowing down - Model calm and judgment when the stakes are high About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Revenue Enablement Manager - EMEA
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About The Role Help bring Cohere's enablement strategy to life for our field teams in EMEA. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales. Key Responsibilities - Own enablement programs from design through rollout, measurement, and iteration - Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle - Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions - Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI - Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning) - Build certification paths that accelerate new seller productivity across regions and cultures - Maintain and evolve the enablement content platform to ensure global adoption - Identify automation opportunities for repeatable work, and develop practical AI workflows that improve team output - Work directly with field leadership on joint calls, deal coaching, and in-market visits - Translate field insights into updated content, playbooks, and qualification guides - Keep sellers current on product lineup, competitive positioning, and use-case narratives - Balance live training, program management, and strategic planning across time zones - Measure program impact (ramp time, win rates, pipeline generation, deal velocity) and report to leadership Qualifications - 5+ years in sales enablement, sales training, revenue operations, or related GTM role (B2B SaaS/tech preferred) - Experience supporting multi-region sales organizations with cultural/time zone awareness - Proven ability to design and ship programs from scratch - AI-fluent with track record of scaling enablement using AI tools - Field-oriented approach—you thrive on direct deal reviews and coaching - Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and CRM systems (e.g., Salesforce). - Clear communication across all levels (reps to leadership) - Comfort with ambiguity and building in fast-paced environments - Bachelor's degree or equivalent experience Nice to Have - Technical fluency in AI/ML concepts (RAG, model selection, competitive differentiation) - Enterprise software sales experience - Sales enablement/instructional design certification - Hyper-growth enablement scaling experience - Additional regional languages Full-Time Employees at Cohere enjoy these Perks: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. How and Where We Work: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.
Partner Enablement Lead, Beneficial Deployments
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Beneficial Deployments team brings Claude to organizations doing some of the world's most important work across the nonprofit and education sectors. These organizations share a problem: mission-critical work, thin budgets, and little slack to figure out new technology on their own. Our Customer Success team helps them go from first login to Claude being part of how their teams work, but we cannot do that one organization at a time, nor should we. The sector already has trusted intermediaries these organizations turn to first: networks, capacity builders, funder technical assistance providers, community colleges, and fellowship programs. This role exists to make those intermediaries as effective at activating and training organizations on Claude as our own Customer Success team is. As the Scaled Enablement Lead, you'll build the Claude for Nonprofits train-the-trainer program that qualifies intermediaries to onboard organizations and deliver Anthropic-designed workshops on our behalf. You'll own the kits, credentials, and quality gates that let them run the show without an Anthropic CSM in the room. You'll also own the enablement thinking behind scaling impact through Claude Corps : how what fellows learn and build serves every organization we support, not only the ones that host them. The people you enable are not selling Claude. They are trainers, implementers, and program staff whose job is to help mission-driven organizations meaningfully adopt AI. Your job is to make sure these intermediaries can do that with Claude, to the same bar we hold ourselves to, and to help them evolve their offerings as we learn what these organizations need. The measure of success for this role is organizations activated and trained well without Anthropic delivering it. You'll be half program builder, half facilitator. You'll design and deliver the first cohorts yourself, then make the system repeatable: kits, qualification paths, credentials, teach-back gates, and a refresh rhythm that keeps content current as our products change. You'll build on the operating model and certification infrastructure of Anthropic's Education team and own everything specific to this audience, working closely with Beneficial Deployments Customer Success, Partnerships, Claude Corps program leadership, and our Education teams. This is not a partner account management or alliances role, and it carries no quota. It is not a book-of-business Customer Success role either, though you'll spend time with organizations to stay grounded in what these nonprofits truly need. The role reports to the Customer Success Lead for Beneficial Deployments, has no direct reports today, and may grow into people management as the program scales. Expect periodic travel for in-person cohorts and sessions. Key responsibilities: - Own the Claude for Nonprofits train-the-trainer program end to end: its tracks, the qualification path for each, the credential, and recertification - Build the kits intermediaries teach from: an activation playbook covering kickoff, admin setup, launch, and Day 30/60/90 reviews, and workshop-in-a-box modules starting with AI fluency and use case discovery, each with a deck, facilitator guide, demo scripts, sample data, and workbook - Recruit and qualify a pilot cohort of anchor intermediaries, then open a repeatable application process that routes each to the right track and the right home, whether the Claude Partner Network or a Beneficial Deployments credential - Design and deliver enablement for network intermediaries, adapting the program to how each reaches and supports its members, and help them evolve their offerings as we learn what organizations need - Build the connective tissue among intermediaries so they learn from each other: shared office hours, a facilitator cohort that stays together after qualification, and a clear path for bringing new intermediaries along - Support the enablement thinking for Claude Corps: how we extend the reach of fellows and the organizations around the program, and how what they learn feeds back into the enablement every customer receives - Hold the quality bar when Anthropic is not in the room through teach-back gates, graded mock sessions, shadowing, and session satisfaction and activation quality at or above Anthropic-led benchmarks - Run the program as one system: content intake and refresh calendar, production standards, resource hub organization, learning management system courses and assessments, and the agreement and attribution model for intermediaries acting on Anthropic's behalf - Own the program's numbers, including approved trainers, collaborator-led activations and workshops, the Anthropic effort required per organization activated, and quality against benchmark, and use them to decide where the effort goes next - Be the field voice for intermediaries inside Anthropic, bringing what they learn back into our enablement content, product feedback, and engagement model Minimum qualifications: - 7+ years of experience in enablement, training, or program management - Train-the-trainer at scale. You have built and run a program that qualified other people to deliver your training consistently without you in the room: a certified facilitator network, a partner or community education program, or an instructor credential. - Learning design and delivery. You have designed adult learning experiences end to end, including curriculum, facilitator guides, and assessments, and delivered them live - Nonprofit ecosystem fluency. You have worked with or inside the intermediaries that reach mission-driven organizations (networks, capacity builders, funders, technical assistance providers) and understand how they influence adoption - Hands-on proficiency with AI tools. You use Claude and/or other AI tools in your day to day and understand their impact firsthand Preferred qualifications: - Comfort being the single owner of a program while depending on teams you do not manage - Ownership of, or close partnership with, a certification or badging program, including assessment design and recertification - Experience with Skilljar or another learning management system, and with partner portals or resource hubs - Facilitation of change management or AI fluency programs for non-technical teams - Time at a capacity-building organization, an intermediary, or an edtech or technology company serving the sector - Experience leading work through contractors or vendors while keeping several programs coherent The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 - $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Communications Manager, The Anthropic Institute
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Communications Manager at Anthropic, you will bring The Anthropic Institute's research to the world. The Institute works to advance the public conversation around AI, publishing findings so that policymakers, researchers, journalists, and the public can reckon with what's here and prepare for what's ahead. You will provide dedicated communications coverage for the Institute's two largest and fastest growing research engines: 1) Economic Research, which tracks AI's effect on jobs, wages, and the broader economy through the Anthropic Economic Index and labor market analysis, and 2) Societal Impacts, which studies how Claude is actually used, from workplace impacts and personal guidance to Claude's values and frontier agent use. You’ll also support TAI’s other teams, including Special Projects and the Frontier Red Team. In this role, you'll drive research tracking, publication strategy, and reactive press across both portfolios, including launches like quarterly Economic Index releases and the rollout of the new Economic Research Fund. You'll partner closely with the Economic Research and Societal Impacts research teams day to day, work alongside the Deputy Communications Lead, and coordinate with Anthropic's broader communications, policy, and editorial teams to keep messaging aligned while maintaining the Institute's distinct voice. Responsibilities - Drive day-to-day communications for the Economic Research and Societal Impacts teams, including research tracking, publication planning, and reactive press - Lead communications planning and launch execution for the Anthropic Economic Index, recurring labor market analyses, and new research initiatives like the Economic Research Fund - Develop narratives that translate technical and quantitative research for audiences well beyond specialist communities - Build and maintain relationships with reporters across economics, labor, technology, research, and general interest outlets, along with academic economists and think tank researchers - Draft communications plans, briefing documents, talking points, press materials, and social content - Manage reactive press on sensitive findings in partnership with the Communications Lead, Deputy Communications Lead, and policy team - Partner with policy and editorial teams on publishing strategy, ensuring research reaches the largest appropriate audience through the Anthropic blog, the Institute's site, microsites, interactive experiences, video, and audio - Present researchers for media interviews, podcast appearances, and speaking engagements, and prepare them to succeed in those moments - Partner with Institute communications leadership on major announcements and milestone engagements - Build repeatable rollout playbooks and processes that allow a lean team to cover a growing research portfolio - Track both teams' research agendas to shape findings early and plan publications months in advance You may be a good fit if you - Have deep communications experience, with significant depth in research, science, economics, or policy communications - Have a track record of translating complex, technical, or academic research into public narratives that reach audiences well beyond specialist communities - Are comfortable reading and interrogating quantitative research, and can engage substantively and credibly with the researchers who produce it - Have strong, active media relationships - Can move between long-lead strategic messaging and fast-turnaround tactical execution without losing quality, from planning a launch months out to handling an inbound press inquiry the same day - Have led multi-channel rollouts spanning strategy, digital, press, and cross-functional approvals - Are intellectually curious about AI's impact on the economy, society, and the future of work, and can embrace the unexpected in a field where the unusual is the norm - Thrive in fast-moving environments where priorities shift and ambiguity is common - Are excited about Anthropic's mission to develop AI that is safe and beneficial Strong candidates may also have - Experience at a research institution, think tank, economics publication, or policy organization communicating quantitative findings - Familiarity with the AI policy landscape and the debates around AI's labor market and societal impacts - Experience standing up communications processes or playbooks on a small, growing team - A background working directly with economists, social scientists, or academic researchers on publication strategy - Experience managing sensitive or high-scrutiny press moments, including deciding what to say, when, and how - Enthusiasm for using AI tools in your own workflows to multiply what a small team can do The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 - $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Support Systems Engineer
We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. About the role Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. What you’ll do - Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic - Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms - Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces - Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes - Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production - Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. - Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail - Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system - Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite - Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions - Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting What you’ll need - 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code - You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS - Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals - SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it - Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here - Git, PR review, CI, staging and feature flags as your default way of working - Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like - Judgment about where a fix belongs, in code, in the agent or in the knowledge base - A track record carrying signal between support, product and other functions and turning it into action - Comfort managing your own work in a fast-moving environment, high ownership and high autonomy - Genuine interest in AI, creative tools or both What sets you apart The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. For your application During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. Working at Runway Great things come from great teams. We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator - GWM-1 - Gen-4.5 - General World Models - Robotics SDK - Conversational Real-time Agents - Runway Studios We're excited to be recognized as a best place to work: Crain's | InHerSight | BuiltIn NYC | INC
Enterprise Account Executive (UK)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain: At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 . With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures , we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. What You’ll Do: - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies How to be successful in this role: - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry Compensation: £258,000 OTE + equity Location: - UK, London Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Enterprise Account Executive (Stockholm)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role: We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. What You’ll Do: - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies What You'll Bring: - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry Compensation: Annual salary range: $225,000-$350,000 OTE USD + equity Location: - Sweden, Stockholm Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Enterprise Account Executive - Munich
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role: We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. What You’ll Do: - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies What You Will Bring: - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry Compensation: Annual salary range: $225,000-$350,000 OTE USD + equity Location: - Germany, Munich Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Enterprise Account Executive - Benelux
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Role We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you. What You’ll Do - Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through - Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems - Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value - Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption - Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams - Negotiate pricing and deal terms and work with legal to redline contracts - Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience - Help define and iterate on our sales playbook - your input will help shape our go to market strategies What You'll Bring - 5+ years of experience selling complex software to enterprise customers - A relationship builder that garners trust quickly and approaches sales with empathy and curiosity - Excellent communication and storytelling skills - Technical acumen with the ability to establish credibility with technical decision makers. - You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one - Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward - Passionate about generative AI and excited to help customers navigate a rapidly evolving industry Compensation - Annual salary range: $225,000-$350,000 OTE USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Deployed Engineer (Singapore) - APAC
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 . With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures , we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role Location: Singapore - Work closely with companies on the frontier of LLM-applications, bringing ideas to production-ready apps - Collaborate on a wide variety of LLM-apps from concierge search, codegen, agentic co-pilots and more - Give technical demos the entire suite of LangChain's products - Lead trainings and workshops on best practices, targeted at developer audiences - Collaborate closely with the enterprise sales team to win deals - Collaborate closely with engineering, helping translate customer insights and feedback into product improvements - Lead internally- and externally-facing, special projects that dogfood our new products - This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement How to be successful in this role - Engineers who love working with customers or are aspiring future founders - Deployed engineers / solution architects who have experience in the role at developer focused companies. - You have an engineering background and enjoy being a trusted partner to companies - You like to find a way to “make it work”. Bent towards action and service orientation. - You enjoy keeping up to date on the latest industry techniques - You’re comfortable presenting best practices to bigger teams - Bonus if familiar with LangChain or building with LLMs - Can thrive in a fast moving environment. Views unstructured environments as an opportunity to figure out the most impactful work and define the future success of the company. Startup experience is a bonus. - Ownership minded - Minimum experience of 3+ years in a similar technical role: software engineering, customer engineering Compensation & Benefits - We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Deployed Engineer (Early Career-NYC)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team This team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market , shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. About the Role You'll work on some of the hardest problems in applied AI alongside customers. You will help customers adopt innovative new practices in agentic engineering, and ensure they ship reliable agents into production, quickly. The feedback loop is fast, the impact is visible, and your work directly shapes how AI agents are built in the real world. What You’ll Do - Co-architect and co-build production AI agents with customer engineering teams and customers - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Build and run tailored demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Interface with LangChain's engineering, product and design (EPD) team to share field perspectives and guide product direction based on customer priorities - Occasionally contribute code upstream when it meaningfully improves customer outcomes - This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement What You’ll Bring - 1-3 years of experience in software engineering, customer engineering, solutions engineering, founding engineering, or a similarly technical role, ideally at a startup or high-growth company - Strong Python, JavaScript and systems fundamentals - Hands-on experience building and deploying agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Strong technical communication skills and builder credibility; Can explain technical tradeoffs clearly, translate complex AI concepts into actionable insights, and build trust with technical customers and engineering teams - Excited to work directly with customers during POCs, architecture reviews, and technical evaluations - Take responsibility for outcomes , not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about shipping AI agents in production Nice to Have’s: - You’ve deployed AI agents in production , especially using LangChain, LangGraph , or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints Compensation Annual OTE range: $160,000-185,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Deployed Engineer (Early Career- SF)
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the Team This team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market , shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. About the Role You'll work on some of the hardest problems in applied AI alongside customers. You will help customers adopt innovative new practices in agentic engineering, and ensure they ship reliable agents into production, quickly. The feedback loop is fast, the impact is visible, and your work directly shapes how AI agents are built in the real world. What You’ll Do - Co-architect and co-build production AI agents with customer engineering teams and customers - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Build and run tailored demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Interface with LangChain's engineering, product and design (EPD) team to share field perspectives and guide product direction based on customer priorities - Occasionally contribute code upstream when it meaningfully improves customer outcomes - This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement What You’ll Bring - 1-3 years of experience in software engineering, customer engineering, solutions engineering, founding engineering, or a similarly technical role, ideally at a startup or high-growth company - Strong Python, JavaScript and systems fundamentals - Hands-on experience building and deploying agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Strong technical communication skills and builder credibility; Can explain technical tradeoffs clearly, translate complex AI concepts into actionable insights, and build trust with technical customers and engineering teams - Excited to work directly with customers during POCs, architecture reviews, and technical evaluations - Take responsibility for outcomes , not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about shipping AI agents in production Nice to Have’s: - You’ve deployed AI agents in production , especially using LangChain, LangGraph , or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints Compensation Annual OTE range: $160,000-185,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
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