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Detection Engineer
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Security Detection & Response Engineer at ElevenLabs, you'll be on the front lines of our security operations, playing a critical role in building and maintaining our detection and incident response capabilities. You'll have an automation mindset, constantly looking for ways to scale our security efforts and reduce manual work, leveraging frontier AI models. This role is perfect for someone passionate about security frameworks and best practices, driven by ownership, and eager to continuously improve our security posture. You’ll be instrumental in developing best-in-class security practices as we scale. REQUIREMENTS - Proven experience in incident response and security operations, including triaging security alerts, conducting investigations, and leading response efforts. - Strong background in detection engineering, including developing, tuning, and maintaining security detection rules and alerts. - Hands-on experience with SIEM Infrastructure, specifically with Google SecOps (Chronicle). This includes data onboarding, parsing, rule creation, and dashboarding. - Proficiency in security monitoring across various platforms, including JAMF MDM for macOS endpoints, Google Workspace, Okta and general SaaS applications. - Experience with cloud security monitoring, particularly in Google Cloud (GCP) with familiarity in GCP Security Command Center (SCC). - Solid scripting skills (e.g., Python, Bash) for automating detection and response tasks, data parsing, and security tooling integration. - Deep understanding of common attack techniques, threat intelligence, and the ability to translate them into actionable detections. - Familiarity with security frameworks and best practices (e.g., MITRE ATT&CK, NIST Cybersecurity Framework). - Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to connect disparate pieces of information during investigations. LOCATION This is an in-country role with a strong preference for a candidate in London. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist Lead - Canada
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate. You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them. No two days are the same, but you should expect to: - Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points. - Build and lead a team of forward deployed engineers within the region. - Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions. - Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations. - Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models. - Build and deliver compelling demos of our voice and audio AI technology to new and existing customers. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies. REQUIREMENTS - Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations. - People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture. - Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building. - Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions. - Technical aptitude to quickly understand our voice and audio AI models and their applications. - Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact. - Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - LATAM
ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems LOCATION As we build out a team in the Spanish LATAM region, the successful candidate is preferred to be based within the Spanish LATAM Region. We will also consider candidates who can travel frequently to meet with customers on-site and collaborate in person with the team. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Chief of Staff - Canada
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a high trust, high impact role for someone who combines sharp strategic thinking with hands-on execution. As Chief of Staff, you’ll serve as the operational backbone and strategic partner to the GM of Canada - driving revenue operations, supporting regional strategy, coordinating complex enterprise relationships, and ensuring nothing slips as we scale across the Canadian market. This role requires low ego, exceptional judgment, and a willingness to step in wherever needed. No job is too small, and no task is beneath you. The potential for impact and growth is significant. What you’ll do - Partner directly with the GM of Canada on commercial strategy, revenue operations, and regional planning. - Own forecasting, pipeline hygiene, performance reporting, and capacity planning for the Canadian team. - Support the execution of complex, high-value deals and strategic customer relationships. - Join AE interviews and customer meetings, representing the GM when needed. - Manage complex calendars, projects, and coordination across teams and time zones. - Keep the team aligned with company processes, priorities, and commitments. - Identify and solve operational challenges before they escalate. - Build clear, repeatable processes that help the Canadian organization scale efficiently. - Use AI tools to automate workflows, streamline operations, and multiply your impact. - Handle sensitive matters with discretion and serve as a trusted partner across the organization. Who you are - Low ego, high ownership, and willing to take on any task. - Smart, structured, and pragmatic, with strong commercial instincts. - An exceptional communicator who can bring clarity to ambiguous, fast-moving situations. - Comfortable in front of customers and equally at home working in a spreadsheet or Salesforce dashboard. - Highly organized, detail-oriented, and skilled at managing multiple competing priorities. - Passionate about AI and excited to help build a category-defining company. - Based in Toronto and able to work closely with the GM and broader regional team. - Experienced in consulting, investment or private banking, revenue operations, or a GTM role within a high-growth startup. - Fluent in English, both written and spoken; French proficiency is strongly preferred. What you’ll get A ground floor opportunity to help build and shape our Canadian business. You’ll have direct access to senior leadership, meaningful ownership from day one, and the chance to influence ElevenLabs’ trajectory in a strategically important market - all while receiving equity in a company that is just getting started. Location This role will focus on prioritizing candidates based in Toronto, Canada. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
B2B Growth Marketer - Switzerland
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for a senior B2B Growth Marketer to build and scale demand generation for ElevenLabs in Switzerland. This is a hands-on, in-country role focused on generating enterprise pipeline, growing our brand with technical buyers, and creating programs that become benchmarks for B2B marketing in AI. As our first marketing hire in Switzerland, your work will shape how Swiss businesses discover, evaluate, and adopt ElevenLabs. The goal is to build repeatable marketing engines that make ElevenLabs the top choice for every enterprise. WHAT YOU'LL DO - Build integrated B2B marketing campaigns end to end across Swiss priority industries from strategy and messaging through execution and measurement. - Localize and execute programs across ABM, content, events, webinars, partner/customer marketing, executive branding, product launches, and outbound - choosing the right channel for the problem rather than owning a single function. - Adapt global campaigns and messaging for the Swiss market, and feed local insights (buyer behavior, competitive dynamics, regulatory context) back to the global team. - Partner closely with local sales and the global product marketing, growth, and design teams to keep messaging consistent and execute high-impact campaigns. - Own pipeline generation and campaign performance for the market, using data to measure results, run experiments, and continuously improve what works. REQUIREMENTS - 5 to 7 years of experience at a high-growth technology company - you've built and scaled B2B demand generation programs that created measurable enterprise pipeline, and you know what moved the needle. - Ownership Pedigree: You have implemented growth and marketing projects from start to finish and held yourself accountable for the ROI. - Deep knowledge of the Swiss market: its enterprise buyers, media landscape, and business culture, ideally with an existing network. - Work well without much process. This role spans multiple marketing functions and needs someone who sets priorities, spots opportunities, and moves quickly as our first marketer in the market. - Relentless commitment to excellence — a high bar for quality, clarity, and impact. - Curious about AI, follows the technology ecosystem closely, and has exceptional judgment on what makes marketing stand out. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
B2B Growth Marketer - Italy
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for a senior B2B Growth Marketer to build and scale demand generation for ElevenLabs in Italy. This is a hands-on, in-country role focused on generating enterprise pipeline, growing our brand with technical buyers, and creating programs that become benchmarks for B2B marketing in AI. As our first marketing hire in Italy, your work will shape how Italian businesses discover, evaluate, and adopt ElevenLabs. The goal is to build repeatable marketing engines that make ElevenLabs the top choice for every enterprise. WHAT YOU'LL DO - Build integrated B2B marketing campaigns end to end across Italian priority industries from strategy and messaging through execution and measurement. - Localize and execute programs across ABM, content, events, webinars, partner/customer marketing, executive branding, product launches, and outbound - choosing the right channel for the problem rather than owning a single function. - Adapt global campaigns and messaging for the Italian market, and feed local insights (buyer behavior, competitive dynamics, regulatory context) back to the global team. - Partner closely with local sales and the global product marketing, growth, and design teams to keep messaging consistent and execute high-impact campaigns. - Own pipeline generation and campaign performance for the market, using data to measure results, run experiments, and continuously improve what works. REQUIREMENTS - 5 to 7 years of experience at a high-growth technology company - you've built and scaled B2B demand generation programs that created measurable enterprise pipeline, and you know what moved the needle. - Ownership Pedigree: You have implemented growth and marketing projects from start to finish and held yourself accountable for the ROI. - Deep knowledge of the Italian market: its enterprise buyers, media landscape, and business culture, ideally with an existing network. - Work well without much process. This role spans multiple marketing functions and needs someone who sets priorities, spots opportunities, and moves quickly as our first marketer in the market. - Relentless commitment to excellence — a high bar for quality, clarity, and impact. - Curious about AI, follows the technology ecosystem closely, and has exceptional judgment on what makes marketing stand out. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
B2B Growth Marketer - Denmark
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for a senior B2B Growth Marketer to build and scale demand generation for ElevenLabs in Denmark. This is a hands-on, in-country role focused on generating enterprise pipeline, growing our brand with technical buyers, and creating programs that become benchmarks for B2B marketing in AI. As our first marketing hire in Denmark, your work will shape how Danish businesses discover, evaluate, and adopt ElevenLabs. The goal is to build repeatable marketing engines that make ElevenLabs the top choice for every enterprise. WHAT YOU'LL DO - Build integrated B2B marketing campaigns end to end across Danish priority industries from strategy and messaging through execution and measurement. - Localize and execute programs across ABM, content, events, webinars, partner/customer marketing, executive branding, product launches, and outbound - choosing the right channel for the problem rather than owning a single function. - Adapt global campaigns and messaging for the Danish market, and feed local insights (buyer behavior, competitive dynamics, regulatory context) back to the global team. - Partner closely with local sales and the global product marketing, growth, and design teams to keep messaging consistent and execute high-impact campaigns. - Own pipeline generation and campaign performance for the market, using data to measure results, run experiments, and continuously improve what works. REQUIREMENTS - 5 to 7 years of experience at a high-growth technology company - you've built and scaled B2B demand generation programs that created measurable enterprise pipeline, and you know what moved the needle. - Ownership Pedigree: You have implemented growth and marketing projects from start to finish and held yourself accountable for the ROI. - Deep knowledge of the Danish market: its enterprise buyers, media landscape, and business culture, ideally with an existing network. - Work well without much process. This role spans multiple marketing functions and needs someone who sets priorities, spots opportunities, and moves quickly as our first marketer in the market. - Relentless commitment to excellence — a high bar for quality, clarity, and impact. - Curious about AI, follows the technology ecosystem closely, and has exceptional judgment on what makes marketing stand out. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
B2B Growth Marketer - Canada
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for a senior B2B Growth Marketer to build and scale demand generation for ElevenLabs in Canada. This is a hands-on, in-country role focused on generating enterprise pipeline, growing our brand with technical buyers, and creating programs that become benchmarks for B2B marketing in AI. As our first marketing hire in Canada, your work will shape how Canadian businesses discover, evaluate, and adopt ElevenLabs. The goal is to build repeatable marketing engines that make ElevenLabs the top choice for every enterprise. WHAT YOU'LL DO - Build integrated B2B marketing campaigns end to end across Canada's priority industries from strategy and messaging through execution and measurement. - Localize and execute programs across ABM, content, events, webinars, partner/customer marketing, executive branding, product launches, and outbound - choosing the right channel for the problem rather than owning a single function. - Adapt global campaigns and messaging for the Canadian market, and feed local insights (buyer behavior, competitive dynamics, regulatory context) back to the global team. - Partner closely with local sales and the global product marketing, growth, and design teams to keep messaging consistent and execute high-impact campaigns. - Own pipeline generation and campaign performance for the market, using data to measure results, run experiments, and continuously improve what works. REQUIREMENTS - 5 to 7 years of experience at a high-growth technology company - you've built and scaled B2B demand generation programs that created measurable enterprise pipeline, and you know what moved the needle. - Ownership Pedigree: You have implemented growth and marketing projects from start to finish and held yourself accountable for the ROI. - Deep knowledge of the Canadian market: its enterprise buyers, media landscape, and business culture, ideally with an existing network. - Work well without much process. This role spans multiple marketing functions and needs someone who sets priorities, spots opportunities, and moves quickly as our first marketer in the market. - Relentless commitment to excellence — a high bar for quality, clarity, and impact. - Curious about AI, follows the technology ecosystem closely, and has exceptional judgment on what makes marketing stand out. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
B2B Growth Marketer - Belgium
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for a senior B2B Growth Marketer to build and scale demand generation for ElevenLabs in Belgium. This is a hands-on, in-country role focused on generating enterprise pipeline, growing our brand with technical buyers, and creating programs that become benchmarks for B2B marketing in AI. As our first marketing hire in Belgium, your work will shape how Belgian businesses discover, evaluate, and adopt ElevenLabs. The goal is to build repeatable marketing engines that make ElevenLabs the top choice for every enterprise. WHAT YOU'LL DO - Build integrated B2B marketing campaigns end to end across Belgian priority industries from strategy and messaging through execution and measurement. - Localize and execute programs across ABM, content, events, webinars, partner/customer marketing, executive branding, product launches, and outbound - choosing the right channel for the problem rather than owning a single function. - Adapt global campaigns and messaging for the Belgian market, and feed local insights (buyer behavior, competitive dynamics, regulatory context) back to the global team. - Partner closely with local sales and the global product marketing, growth, and design teams to keep messaging consistent and execute high-impact campaigns. - Own pipeline generation and campaign performance for the market, using data to measure results, run experiments, and continuously improve what works. REQUIREMENTS - 5 to 7 years of experience at a high-growth technology company - you've built and scaled B2B demand generation programs that created measurable enterprise pipeline, and you know what moved the needle. - Ownership Pedigree: You have implemented growth and marketing projects from start to finish and held yourself accountable for the ROI. - Deep knowledge of the Belgian market: its enterprise buyers, media landscape, and business culture, ideally with an existing network. - Work well without much process. This role spans multiple marketing functions and needs someone who sets priorities, spots opportunities, and moves quickly as our first marketer in the market. - Relentless commitment to excellence — a high bar for quality, clarity, and impact. - Curious about AI, follows the technology ecosystem closely, and has exceptional judgment on what makes marketing stand out. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Automation Engineer - Influencers
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re hiring an Automations Engineer to build the systems that run our influencer and creator marketing program at scale. As the program grows, nearly every step—discovery, onboarding, contracts, content tracking, reporting, and payments—can be automated. You’ll own that automation layer end-to-end: designing, building, and maintaining the workflows and integrations that let a lean team manage thousands of creators without manual busywork. The ideal candidate is a hands-on builder who is equally comfortable in no-code and low-code platforms (Zapier, Make, n8n) and writing custom code (Python or JavaScript) against APIs. You think in systems, care about reliability and clean data, and get satisfaction from replacing a manual process with a workflow that just runs. This role is highly cross-functional and will partner closely with the influencer/creator team, marketing ops, finance, legal, and data/BI. WHAT YOU WILL DO - Creator discovery: build automations that query social platforms and databases for profiles matching brand keywords and follower thresholds - CRM data sync: automatically push new influencer profiles and contact details into the team’s database - Onboarding: send automated welcome packets, brand guidelines, and brief templates when a creator joins - Contract generation: auto-fill creator names, dates, and payout rates into legal templates from form data, and route for e-signature - Content reminders: trigger automated Slack messages or emails to creators before posting deadlines - Content tracking: use APIs to log when an influencer posts and capture live links automatically - Data aggregation: pull views, likes, comments, and clicks from social APIs into a central dashboard - Report generation: produce weekly and monthly performance spreadsheets without manual data entry - ROI calculation: compute cost-per-engagement and conversion rates automatically for each campaign - Invoice processing: route creator invoices to finance systems once content is verified as live - Payment status alerts: send automated notifications to finance and creators when payments process - Build and maintain the integrations and webhook triggers that connect social platforms, CRM, finance, Slack, and e-signature tools - Own reliability: error handling, monitoring, secrets management, and audit trails so automations run cleanly and securely - Validate and troubleshoot data (SQL) and document workflows so they stay maintainable as the program scales REQUIREMENTS - Hands-on experience building automations with no-code/low-code platforms (Zapier, Make, n8n, or similar) - Proficiency in at least one programming language (Python or JavaScript) for custom logic and API work - Experience integrating APIs and building webhook-driven workflows across marketing, CRM, and finance systems - SQL proficiency for data validation and troubleshooting - Systems thinking with strong attention to reliability, error handling, and clean data - Comfort with secrets management, authentication, and basic security and audit practices for automations - Clear communicator who can partner with non-technical marketing, finance, and legal stakeholders - You thrive in scrappy, high-ownership environments and are confident building systems from the ground up BONUS - Experience with influencer/creator marketing platforms (CreatorIQ, GRIN, Upfluence, Aspire, or similar) - Experience with social platform APIs (TikTok, Instagram/Meta, YouTube) - Experience with e-signature (DocuSign) and payment/finance integrations (PayPal, Stripe, Bill.com http://Bill.com, or similar) - Familiarity with data warehouses and BI tools - Experience using AI/LLMs to build or accelerate automations LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, Madrid, Warsaw and many more. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Audio Engineering Lead
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Productions is the 'done for you' managed services wing of ElevenLabs made for creators and media businesses. We bring together our AI audio tools and human experts to unlock human-edited dubs, audiobooks, and more in 15+ languages directly on the ElevenLabs platform. HERE ARE A FEW RECENT PROJECTS PRODUCTIONS HAS HELPED BRING TO LIFE: - Dubbing for some of the world's biggest creators (DudePerfect, Lex Fridman, Andrew Huberman), media businesses (Headspace) and broadcasters (Mediaset) - Audiobook production for leading publishers and digital storytelling platforms - Voice creation, sound design, and other audio engineering services for ElevenLabs' largest customers - You can learn more about Productions here: https://elevenlabs.io/productions AS AN AUDIO ENGINEERING LEAD, YOU WILL: - Lead a team of talented Audio Engineers - Create, refine, and iterate on custom voices for ElevenLabs customer using different techniques - Clean, edit, and prepare customer audio to ensure optimal cloning and generation quality - Provide hands-on training and technical guidance on ElevenLabs tools and best practices - Join customer calls, support creative direction, and act as a fractional audio engineer for their workflows REQUIREMENTS - 10+ years experience in audio engineering, sound design, mixing/mastering, or related fields - Experience working directly with clients, creative teams, or technical stakeholders - Strong proficiency with DAWs (e.g., Pro Tools, Reaper, Logic, Ableton) - Deep intuition for voice characteristics, timbre, clarity, and performance nuance - Ability to translate ambiguous customer needs into clear audio and voice-design solutions LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Analyst Relations
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're hiring an analyst relations manager for ElevenAgents in North America. We're looking for someone who has built an AR function from the ground up and knows what that program looks like once it's actually working – not just briefings on a calendar, but a real point of view that analysts trust and come back to. Part of that point of view is getting analysts ahead of where ElevenAgents is taking the market – an enterprise-grade platform for deploying voice and chat agents at scale. We already have a relationship with Gartner – the next phase is turning that into our first Magic Quadrant inclusion, and building that same muscle with Forrester and IDC as we expand coverage in 2027. You'll work directly with our Growth, Research and Field Deployment Engineering teams to understand what we're actually building, and turn that into a narrative analysts can act on. Requirements - Experience running or building an analyst relations function, ideally in enterprise software, AI, or CX/contact center technology. - Direct, hands-on experience taking a company through a Gartner Magic Quadrant or Forrester Wave. You know what the submission process actually demands and you're ready to bring that same rigor to ElevenLabs. - Able to shape category narrative for a company that spans multiple product lines - helping analysts see how ElevenAgent – and eventually ElevenCreative, and ElevenAPI – add up to one coherent market position. - Comfortable prepping executives and technical leads for analyst inquiries and briefings, and building the cadence – newsletters, check-ins, event presence like Gartner IT Symposium – that keeps analysts current between them. - Bonus: experience covering agentic AI, voice AI, or conversational AI categories specifically. Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Expand ownership from North America to a global analyst relations remit as we grow Forrester and IDC coverage in 2027. - Grow into a broader analyst and industry relations leadership role spanning ElevenAgents, ElevenCreative, and ElevenAPI as the function scales. Location This role is remote-first, so it can be executed from anywhere in North America with the ability to operate in PT or ET timezones. If you prefer, you can work from our offices in New York or San Francisco. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategic Account Executive, Industries
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Strategic Account Executive at Anthropic, you'll drive the adoption of safe, frontier AI by securing strategic deals with top enterprises across key industry verticals, unlocking new value streams throughout their business. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across key industry verticals. The ideal candidate will have a passion for developing industry-specific market segments, pinpointing high-potential opportunities within key industry verticals, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: - Win new business and drive revenue within a book of strategic industry accounts. Own the full sales cycle from prospecting to close, identifying and developing new opportunities across multiple business units and use cases within key industry verticals - Navigate complex organizational structures and build consensus among diverse stakeholder groups. Develop multi-threaded relationships from individual contributors to C-suite executives across industry enterprises - Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze your industry accounts' landscape, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns - Spearhead expansion by pinpointing new use cases and business units within key industry verticals. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge within your strategic industry accounts - Own sophisticated deal cycles involving multiple stakeholders, technical evaluations, and complex procurement processes. Demonstrate resourcefulness when faced with challenges that defy easy solutions - Build and maintain accurate pipeline forecasting while ensuring high forecast accuracy and consistency. Identify a robust set of business drivers behind all opportunities - Inform product roadmaps and features by gathering customer feedback and conveying key industry market needs. Provide insights that strengthen our value proposition and enhance the customer experience within industry verticals - Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency across key industry verticals You may be a good fit if you: - 10+ years of enterprise sales experience with a proven track record of closing complex deals with strategic accounts. Experience managing sophisticated sales cycles and securing deals with extended timelines and multiple stakeholders across key industry verticals - Experience selling emerging technologies or complex solutions to large industry enterprises. Ability to navigate technical evaluations and translate complex capabilities into business value for industry-specific use cases - Strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders. Experience presenting to boards and aligning solutions with strategic business initiatives within key industry verticals - Exceptional relationship building skills with proven ability to develop multi-threaded relationships across large organizations. Experience building consensus among diverse stakeholder groups in industry environments - Consultative sales approach with a focus on understanding customer business challenges and crafting tailored solutions. Ability to position yourself as a strategic advisor rather than a vendor within key industry verticals - Strong cross-functional collaboration skills with an ability to mobilize internal resources including product, engineering, and partnership teams. Experience coordinating complex deals that require multiple internal stakeholders - Resourcefulness and problem-solving abilities when faced with complex challenges. Demonstrated ability to navigate ambiguous situations and find creative solutions - High level of organization and attention to detail with strong forecasting accuracy. Ability to manage multiple complex opportunities simultaneously - Passion for AI and emerging technologies with enthusiasm for helping industry organizations transform through responsible AI deployment. Strong alignment with Anthropic's mission of developing safe, beneficial AI systems Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 - $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Partner Success Lead
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's consulting and systems integration partners now sell and deliver Claude work at growing volume, and selling alongside partners is working. What matters next is delivery: whether the partner completes the work, whether the customer's Claude usage grows and holds, and whether the outcome is good enough that the customer asks for that partner again. The Partner Success Lead owns that outcome. You will hold a book of in-flight customer engagements across a set of managed partners in North America. From the day our Partner Delivery program matches a customer engagement to a partner in your book, you own it to a completed outcome: the work finishes on scope, the customer's Claude usage grows, and a stalled engagement gets diagnosed and unblocked before the customer disengages. You wake up every day on one question: what is each partner in my book doing, and is the work getting done. Key responsibilities - Own every customer engagement in your book from partner match to completed outcome. Know the state of each one every week: scope, timeline, blockers, and the customer's Claude usage trend. - Run the weekly delivery review across your book, and bring stalled or at-risk engagements to the weekly at-risk account review with a diagnosis, an owner, and a specific ask rather than a status list. - Unblocking. Partner capacity, scope creep, customer readiness, product questions, deal-registration conflicts, and customer dissatisfaction with partner work: get each issue to the right internal team and stay on it through resolution. - Own delivery quality and consumption across your book. Track engagements completed on time, time from match to completion, delivered consumption and weekly active use on the customer accounts your partners serve, and the accounts trending toward at-risk. - Build senior relationships with each managed partner's practice and delivery leadership. Together with the Partner Account Manager and other Anthropic counterparts, establish the executive-level trust that lets you ask a partner to restaff, escalate, or invest — and be taken seriously — when an engagement needs it. - Build each partner's Claude practice as the compounding work: certified bench depth, one repeatable offering in a chosen industry lane, and a published customer story from each completed engagement, so the next engagement needs less from you. - Turn what works into methodology. Convert the moves you prove in your book into named, reusable best practices — engagement review packs, unblocking plays, practice-building guides — written clearly enough to be shared at scale across partners, the Partner Success team, and the contract delivery team running the same loop. - Run the quarterly practice review with each managed partner's alliance and delivery leads: joint goals on completed customer engagements, customer adoption, certified practitioners, references, and industry positioning. - Present and persuade across audiences. Deliver partner executive briefings, practitioner enablement sessions, and internal reviews with equal command — this role is regularly the voice of Partner Success in front of a partner's leadership, a delivery team, a customer, or Anthropic's own leadership. - Steward funding requests from partners in your book. Recommend for or against co-investment and program funding requests against a stated outcome, and reconcile against milestones. The bar is outcomes, not consultant hours. - Work the handoffs cleanly: from Partner Sales when a partner deal closes, and from the Partner Delivery program when an engagement is matched to a partner in your book. Coordinate with the Partner Account Manager on any strategic partner that has one, with Customer Success Managers on customer-side account health, and with Anthropic's direct sales field on joint accounts. - Instrument your book and know its numbers: engagements in flight and completed, stall rate and days to unblock, delivered consumption per partner, certified practitioner counts, and partner health trajectory. - Run your book Claude-first. Telemetry drafts the diagnosis; you validate it and act. Claude drafts your review packs, status notes, and escalation briefs; you own the judgment, the exceptions, and the unblocking. Feed what you see in the field back into the packages, playbooks, tier rules, and health rubric the team runs on. Minimum qualifications - Experience owning a high-volume book of concurrent customer engagements, projects, or accounts (roughly 10 to 30 at a time) to completed outcomes, in a partner success, customer success, delivery management, or technical account management role. - Ability and appetite to build structure, clarity, and programmatic motions out of in-flight work, while delivering engagement by engagement. You have written something down — a review format, a checklist, a play — that others ran without you, and you want to do more of that; growing that into the operating playbook a wider team runs is the senior end of this role, not the entry bar. This role scales by what you write down, not by added hours. - Track record of a number tied to completed work and customer behavior (on-time delivery, adoption, retention, consumption, expansion) rather than contract signature, and an operating rhythm you built to hit it. - Judgment on delivery quality: you can review a partner's engagement plan or scope and tell whether it will finish on time and produce usage, and you ask the follow-up question that surfaces the real risk. - Escalation and unblocking judgment across a matrix (partner, customer, direct sales, customer success, product): you know which stall belongs to whom, you get help fast, and you stay engaged to resolution. - A convincing speaker and presenter to all kinds of audiences: partner executives, delivery practitioners, customers, and internal leadership. You can carry a quarterly practice review, an enablement session, and an executive escalation in the same week and land each one. - Deep understanding of how customer success works in a usage-based business; you have held a number tied to customer behavior and can read a consumption trend and act on it. - Enough technical fluency to be credible in a delivery review. You do not need to write code, but you can follow a partner architect's walkthrough of a real Claude engagement and ask the substantive second question. - Active daily use of Claude or another large language model as part of how you work: preparing reviews, drafting account plans, and analyzing your book. We will ask you to walk us through a recent deliverable. Preferred qualifications - 5 to 8 years working with consulting and systems integration partners, or in delivery-facing customer success at a software company, cloud platform, or partner-led business. - Direct experience with systems integrators (global firms such as Accenture, Deloitte, Capgemini, Infosys, TCS, or Wipro, or regional and boutique firms) and an understanding of how their delivery practices are staffed and run. - Experience running at-risk or red account reviews and turning stalled work around. - Experience anchoring a surge team: setting the playbook and the review pack that a group of contract or offshore delivery coordinators ran, and holding the quality bar across them. - Depth in a specific industry vertical (financial services, healthcare, public sector, retail, or manufacturing) where you have carried a book of partners or customers. - Experience stewarding co-investment funding or market development funding against specific outcomes, with formed opinions about what works and what does not. - Experience running quarterly business reviews with consulting firm practice leads, and a sense of what makes them productive rather than ceremonial. - Experience on a new team where the operating model was being written while you ran the book, and you shipped both. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 - $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Partner Marketing Manager, Launches
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role This is a partner marketing role that demands product marketing craft. You'll be the single-threaded owner of how every Claude launch lands on partner marketing surfaces. We reach many of our most important customers through our partners. When we ship a new model or capability, it doesn't just launch on first-party surfaces; it launches across our growing partner ecosystem, each with their own product pages, blogs, seller enablement, and go-to-market motions. Our product release cadence has accelerated, and we're looking for someone to own that translation end-to-end. Model and capabilities launches are the core of the job and the majority of the work. The rest is solution launches — the joint and co-built solutions that land on partner surfaces alongside our models. The two halves reinforce each other. Model launches create the moment; solution launches translate what’s possible for the sellers and customers on the other side. You'll be the first dedicated owner of launch readiness across our partner surfaces, consolidating work currently spread across several people and creating a center of excellence for how we do this work. This role centralizes launch coordination for our partners — briefing partner teams under confidentiality, shaping how our positioning shows up on their surfaces, and orchestrating execution cross functionally. You'll be the person who knows exactly what's available on which surface, how we're messaging it, and how it all fits together. You will use this knowledge to ensure our launches are positioned for the highest impact and amplification across our partners. The job is roughly half launch execution and half building. On the execution side, you'll run the launch playbook. On the building side, you'll define what we haven't had the bandwidth to create yet. You'll set the standard for how Anthropic shows up on partner surfaces and hold the rest of the company to it, without anyone involved reporting to you. Anthropic reaches a substantial share of its customer base through partner surfaces, and the ecosystem is still growing. How Claude shows up on the platforms where enterprises actually buy AI is largely unwritten. This is the role that writes it. Key responsibilities - Own partner launch readiness end-to-end, serving as the directly responsible individual for every model, feature, and solution launch across the partner ecosystem — from the first briefing through launch-day go-live and reach reporting - Define the operating model for partner launches: set the standard for what readiness means, decide what's durable enough to share and when, and own the trade-offs when timelines and partner needs conflict - Equip partner sellers and solution architects to position Claude for a customer workload without escalating to us — segment-specific enablement, technical content, and the materials their field actually reaches for - Translate Anthropic positioning for partner surfaces, taking source messaging from Product Marketing and creating partner-specific versions that account for what's available where, what each partner needs to hear, and how the narrative lands on their platform - Own the go-to-market motion for joint and co-built solutions on partner surfaces — position what a partner and Anthropic have built together, make the value legible to that partner's sellers and customers, and land it across the channels where their buyers look - Work with Partnerships, Product, and partner-side teams to shape solutions into launchable moments, and make the call on which are worth a launch at all - Run launch execution – Manage cross-functional review cycles, support partner launch preparedness, compile post-launch reporting - Build post-launch momentum through partner webinars, technical content pipelines, and campaigns that keep partners selling after launch-day - Represent the partner perspective internally — surface Anthropic-direct launches that will affect partner relationships, flag partner-experience issues in product decisions, and make sure partner considerations arrive early rather than as a fire drill - Turn informal knowledge into documented, repeatable process as our release cadence and partner portfolio grow, and build the function so it scales beyond any one person Minimum qualifications - Have done partner marketing or product marketing work for or on cloud AI/ML platforms — positioning products on AWS, Google Cloud, Microsoft Azure, or directly comparable surfaces, whether from inside a cloud provider or as an independent software vendor launching on one - Understand how cloud partner organizations actually work — how their sellers are compensated, what makes a partner's field choose to lead with one vendor over another, and how co-sell and marketplace mechanics shape that choice - Have written and rewritten positioning yourself, not only coordinated it; can tell what makes messaging land with a technical audience, and can spot the claim that Legal will flag before Legal does - Have set direction on programs rather than only executing them — defining how the work gets done and bringing others along, not inheriting a playbook - Can drive cross-functional work without direct authority, pushing internal teams and external partner organizations toward deadlines while keeping the relationships intact, in fast-moving environments where dates move and information is incomplete - Handle confidential information rigorously, including tiered need-to-know structures and pre-announcement codenames - Are excited about Anthropic's mission to develop AI that is safe and beneficial Preferred qualifications - A partner enablement background — you have designed and delivered enablement for a partner's sellers or solution architects, not only produced materials for them - Have worked directly at AWS, Google Cloud, or Microsoft, in partner marketing on AI/ML services - Have taken joint or co-built solutions to market with a partner — reference architectures, industry solutions, marketplace offerings, or similar - Can position both a product and a solution — the launch of a new capability and the story of what customers build with it — and know that the two are different jobs - Have built a launch function or launch process from scratch, not only run an existing one - Background in competitive intelligence or competitive messaging - Experience marketing to developers or other technical audiences - Familiarity with cloud marketplace listings and the enterprise procurement motion Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco or Seattle office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation. Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 - $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
IT Support Engineer
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. This role is based in our Dublin office, with a 4-day-per-week in-office expectation. Key responsibilities - Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person - Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) - Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement - Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) - Handle escalations that need cross-team coordination - Join an on-call rotation for urgent issues outside business hours - Provide hands-on support for user technology, AV systems, conference rooms, and printers - Communicate clearly with users at every technical level - Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles - Spot patterns in support requests, surface recurring issues, and flag opportunities to automate - Help streamline onboarding and other high-volume operations as we scale - Contribute to automation efforts - Maintain and improve device management, identity, and access systems - Write scripts (Bash, Python) to automate repetitive tasks Minimum qualifications - Hands-on IT support experience, ideally in a fast-paced environment - Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android - Experience with Google Workspace administration - Experience with Slack administration, including workspace management, permissions, and troubleshooting - Experience supporting and administering other SaaS tools - Understanding of identity and access fundamentals: SSO, MFA, directory services - Familiarity with MDM fundamentals and endpoint management concepts - Basic scripting (Bash or Python) for automation - Strong troubleshooting skills, with a methodical and persistent approach - Clear communicator who enjoys helping people solve problems - Take ownership of problems and follow through until they're resolved Preferred qualifications - Familiarity with zero-trust security concepts and endpoint security tooling - Networking basics: DNS, DHCP, VPNs - Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns - Experience using AI tools to improve personal or team productivity - Interest in developing deeper technical skills and taking on more complex systems administration over time The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €125.000 - €165.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
IP Counsel, Patents
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced and strategic IP Counsel to join our growing legal team. In this role, you will provide comprehensive IP guidance across the organization, with particular depth in patent strategy. You will work closely with our product, research, and technical teams to help support Anthropic's organic patent portfolio development while also advising on the full spectrum of IP matters. You will partner closely with the Head of IP and other IP legal colleagues to help design and implement an IP program that protects Anthropic's innovations, supports the company's growth, and is aligned with the company’s mission. Responsibilities - Support and contribute to our organic patent development process, including invention harvesting, drafting oversight, prosecution management, and coordination with outside counsel - Partner in developing and implementing comprehensive patent strategies in the U.S. and internationally that align with Anthropic's business objectives and technology roadmap - Provide broad IP guidance across the organization, with the ability to identify and address potential IP issues across patents, trademarks, trade secrets, and open source - Support analysis and response to third-party patent demands, and evaluate strategic patent acquisition and licensing opportunities - Conduct IP due diligence for M&A transactions and strategic partnerships - Advise on IP aspects of commercial agreements, including licenses, joint development agreements, and technology transfers, educating technical teams on best practices to protect Anthropic's innovations Minimum qualifications - Hold a JD and are an active member of at least one U.S. state bar - Are registered to practice before the U.S. Patent and Trademark Office - Have substantial patent experience, including invention harvesting, prosecution, and portfolio development, along with working knowledge of the broader IP spectrum, including trademarks, trade secrets, and open source - Have worked directly with engineers, researchers, or product teams to identify and protect inventions, and can explain IP concepts clearly to people who aren't lawyers - Have contributed to and helped implement IP strategies in a rapidly evolving technical environments - Experience balancing legal protection with business practicality in a collaborative setting Preferred qualifications - 10+ years of legal experience with demonstrated expertise across the IP spectrum particularly in patents - Active membership in the California bar - Advanced degree in computer science, engineering, or a related technical field - Deep expertise in one or more IP areas beyond patents - Experience with AI, machine learning, or related cutting-edge technologies - Experience analyzing and responding to third-party patent assertions, or evaluating patent acquisitions and licensing transactions - Experience practicing in-house at a technology company, or otherwise supporting technology clients through periods of rapid growth The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $335,000 - $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Finance Systems Engineer, Finance and Strategy
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We are looking for a Finance & Strategy (FP&A) Systems Engineer to join our Finance Systems team at Anthropic. In this role, you will be responsible for building and maintaining platforms that support our core Financial Planning, Forecasting and Analytics processes. You will bring deep hands-on expertise in EPM platforms like Anaplan, Pigment and data platforms like BigQuery, who writes integrations, tooling, and production code that connect them to Anthropic’s ERP and data warehouse systems. You'll work closely with Corporate Finance & strategy stakeholders to translate business requirements into innovative technical solutions, maintain data integrity, and drive continuous improvements to our financial systems infrastructure. You'll manage day-to-day Finance system operations, support critical financial processes and monthly Forecasting cycles, and take on more ambitious system projects over time, including using Claude to automate FP&A work, help build scalable solutions that enable efficient financial planning, forecasting, and reporting as we continue to grow. Responsibilities Systems Administration and Support - Serve as a primary system administrator for our financial planning platform (Pigment), maintaining system health and optimal performance - Manage Finance applications, data, user access & security, system configurations, version management to ensure appropriate controls and governance. - Provide technical support and troubleshooting for end-users, resolving issues and answering system-related questions System Development and Enhancement - Design, build, and maintain applications, Financial models and workflows with in-house tools and EPM platform like Pigment to support financial planning, budgeting, forecasting, and reporting processes - Develop and maintain secure dataflows, integrations using Rest APIs to connect FP&A platforms, data warehouse with enterprise systems (e.g., Workday Financials, Salesforce CRM, etc.) - Develop SQL-based data models, ETL pipelines, and reporting infrastructure to support financial close, forecasting, and business intelligence. Business Partnership and Process Improvement - Partner with Finance & Strategy (FP&A), Accounting, and other Finance teams to understand business problems and use AI tools to build cutting edge solutions - Support Monthly Forecast, Annual & Long Range planning, Workforce planning, OPEX Forecasting, Balance Sheet & Cash flow forecasting processes. - Identify and implement process and Finance platform improvements. - Participate in testing and validation of system changes, ensuring accuracy and reliability - Assist with training and onboarding of new system users Data Management and Quality - Ensure the accuracy and integrity of financial data across systems - Develop and maintain data validation rules and quality checks - Troubleshoot data discrepancies and work with relevant teams to resolve issues - Support data migration and transformation activities as needed Minium Qualifications - Have 8+ years of experience in FP&A systems - EPM platforms, Finance data warehouse, with a focus on financial planning, forecasting and analysis. - Have hands-on experience administering and developing solutions in enterprise planning platforms (e.g., Pigment, Anaplan, Adaptive Planning, or similar EPM tools) - Possess strong engineering and technical skills including advanced SQL and data modeling skills, creating and maintaining system integrations and data pipelines. - Have demonstrated ability to translate business requirements into technical specifications and system designs. - Have a strong understanding of FP&A processes, financial reporting, and accounting principles Preferred Qualifications - Techno-functional: you're someone who is a CFA but also a hands on developer. - Experience owning changes inside a shared production codebase alongside a product engineering team - Warehouse and analytics-engineering skills such as dbt, BigQuery, or comparable - Experience building robust Finance applications with LLMs - Knowledge of programming or scripting languages (Python, JavaScript, etc.) - Experience with Financial planning & analysis (CFA), experience with pre-IPO companies, supporting rapid growth and scaling financial systems accordingly. - Understanding of financial data security and compliance requirements - Certification in relevant planning platforms (e.g., Pigment, Anaplan Model Builder) - Project management skills and experience leading system implementation workstreams The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $205,000 - $270,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Finance & Strategy, Compute
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Strategic Finance Lead to provide finance leadership for our accelerator investments. In this role, you will be a key partner to our compute teams, providing financial expertise and guidance to optimize our compute investments and drive strategic decision-making. In this role, you’ll develop deep expertise in the economics of AI compute, from the unit economics of individual training runs to the long-range financial planning of our accelerator fleet. You’ll build financial models that inform Anthropic’s investment decisions, own planning and forecasting processes for major cost centers, and translate complex technical dynamics into clear financial narratives for leadership. This is a high-impact role for someone who thrives at the intersection of finance and technology, and who is energized by building frameworks from scratch in a fast-moving environment. Key responsibilities - Finance lead for cloud accelerator compute spend, including budgeting, monthly forecasting, variance analysis, and financial plan maintenance - Build and maintain detailed bottoms-up data-driven financial models for accelerator infrastructure, including long-range forecasts, cost driver analyses, and investment scenario modeling - Develop deep expertise in compute contracts, pricing structures, and cost drivers, and surface optimization opportunities across our infrastructure - Serve as subject matter expert for Anthropic’s overall compute capacity plan, owning source of truth and plan of record - Support the implementation and management of financial planning tools (e.g., Pigment), ensuring our models and processes scale with the organization - Analyze the economics of model training and research compute, including ROI across different dimensions like training run sizes, chip types, data, etc, and distill into actionable framework for capacity planning and deployment - Partner closely with engineering and research teams to understand how training and reinforcement learning processes scale, and translate those technical dynamics into financial frameworks You may be a good fit if you have: - Exceptional analytical skills with an ability to synthesize data into compelling insights and develop complex financial operating models - Extraordinary problem-solving and critical thinking abilities to come up with new frameworks for assessing profitability and capital efficiency in a rapidly evolving industry - Attention to detail and patience for getting to the source of truth on complex and interconnected underlying financial and legal frameworks - Comfort working cross-functionally and are adept at communicating complex financial information to non-finance audiences - Proven track record of partnering with technical teams to drive financial optimization initiatives - Excitement about working collaboratively in a fast-paced, dynamic environment and adapt well to change - Possess a bias towards action, strong work ethic, and have experience driving operational outcomes under tight timelines - Strong relationship building, business judgment, process management, and communication skills - Are passionate about Anthropic's mission to build safe, transformative AI systems - Are passionate about the effective integration of AI tools to streamline manual finance workflows - Background in AI, ML, or high-performance, large-scale computing infrastructure, including data centers, cloud service providers, etc Preferred qualifications - 7+ years of experience in strategic finance, infrastructure investment, private equity, growth equity, consulting, or investment banking, preferably with infrastructure, datacenter, or technology infrastructure experience - 3+ years of experience specifically in cloud infrastructure financial management - Experience working directly with major cloud service providers (AWS, GCP, Azure) - MBA or other advanced degree in finance, economics, or business - Deep expertise in cloud service provider economics, contract structures, and pricing models - Experience with chip architecture economics and optimization strategies - Proficiency with financial modeling tools and languages (SQL, Python, Excel) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 - $240,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Finance & Strategy Manager, Machines
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Strategic Finance leader to manage the “machines” finance function covering the chips and accelerators that run our models. In this role, you will be a key partner to our hardware infrastructure teams, providing financial expertise and guidance to drive hardware decisions. You will own the near and long-term forecasts for hardware, support deal teams, and our engineering teams on hardware ROI decisions. Key responsibliities - Own the economics of chip and accelerator capacity: cost per chip-hour and TCO across chip generations - Evaluate capacity offers and hardware commitments with the Compute deal team: pricing across chip types, counterparties, and structures - Partner with Capacity Planning and Hardware Engineering on the financial analysis influencing machine strategy - Own the hardware forecast: delivery volumes by chip over time, expenses, and cash flows - Build and manage the Machines finance team; set the operating cadence with central FP&A and Accounting - Serve as the accountable owner for machines FP&A into forecast and close cycles - Coordinate with Accounting, Treasury, and Infra FP&A on accounting treatment and forecast inputs Minimum qualifications - Owned hardware, semiconductor, or hyperscaler capacity economics - Experience managing or mentoring finance talent - Strong analytical skills and the judgment to turn an ambiguous structure into a clear financial recommendation - Comfort partnering closely with engineering and commercial teams under deal-timeline pressure - Passion for Anthropic's mission to build safe, transformative AI systems Preferred qualifications - 8+ years in strategic finance, FP&A, or capacity/infrastructure finance - Capacity planning or infrastructure finance experience at a hyperscaler or major chip maker - Experience standing up a new finance function - MBA, CFA, or equivalent The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $325,000 - $425,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Enterprise Integrated Campaign Manager
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Enterprise Integrated Campaign Manager to design, orchestrate, scale, and measure integrated marketing campaigns that support our Enterprise business priorities and drive demand, adoption, and expansion across our most strategic customer segments. As a key member of our marketing organization, you'll build the campaign frameworks and cross-channel motions that connect our content, physical events, digital programs, and account-based efforts into cohesive journeys that move enterprise buyers from awareness to activation. This role requires a sophisticated understanding of B2B marketing with demonstrated success in integrated campaign strategy and execution across the full customer lifecycle. You'll develop and execute comprehensive campaign strategies in partnership with Sales, Field Marketing, Product Marketing, Partner Marketing, and Digital teams, creating compelling programs and flywheel motions that empower the Enterprise Sales team to achieve their pipeline and revenue targets. Enterprise represents one of our largest growth opportunities and our most nuanced challenge, a segment where long sales cycles, complex buying committees, and industry-specific requirements demand campaigns that are deeply orchestrated rather than one-size-fits-all. You'll work closely with Product and Field Marketing, the broader Integrated Campaigns team, and cross-functional partners to ensure campaigns directly support demand generation, customer adoption, and strategic account expansion. Key responsibilities - Design and lead integrated campaigns across customer segments, establishing scalable frameworks and processes that connect digital, events, content, and ABM channels into cohesive buyer journeys - Drive full-funnel campaign initiatives across core Enterprise priorities, industries, and segments, adapting strategies for diverse buying committees and enterprise purchasing behaviors - Create and implement campaign programs including thought leadership moments, digital nurture streams, webinar series, executive engagement programs, and ABM activations - Partner closely with Field Marketing to align campaign programs with territory and account-specific goals that directly achieve pipeline, adoption, and expansion targets - Optimizing programs to measurement frameworks including lead scoring, attribution models, and ROI reporting to demonstrate campaign impact on demand, adoption, and revenue - Collaborate with global Marketing teams to ensure Enterprise campaigns align with company-wide strategy while meeting segment- and industry-specific needs - Coordinate with Product Marketing and Solutions Marketing to ensure consistent messaging and positioning across all campaign touchpoints - Manage campaign resources including agency partners, vendors, and internal creative and content teams to deliver programs on time and on budget - Build and manage campaign budgets with strong financial discipline and ROI focus - Drive continuous improvement through post-campaign analysis, stakeholder feedback, and data-driven optimization Minimum qualifications - Demonstrate deep understanding of B2B enterprise sales cycles and buying processes - experience working within software companies is required for this position - Have a track record of successfully building and scaling integrated campaign programs that span digital, events, content, and ABM channels - Have strong analytical skills and a data-driven approach to campaign optimization and attribution - Have demonstrated success in contributing to significant demand, adoption, and revenue goals through integrated marketing initiatives - Are a proven self-starter who can build and run sophisticated programs with small teams in fast-paced startup environments - Have strong project management skills with experience managing complex, multi-channel campaigns simultaneously - Possess strong budgeting and financial management capabilities with experience managing substantial campaign budgets - Excel at cross-functional collaboration, particularly with sales teams, agency partners, and executive stakeholders - Are comfortable with ambiguity and thrive in fast-paced, evolving environments with a bias for thoughtful action Preferred qualifications - Have 10+ years of B2B enterprise marketing experience with blended expertise in integrated campaigns, account-based marketing, and demand generation - Have experience marketing AI/ML or complex technical products to enterprise customers - Have experience building and leading integrated campaign or demand generation teams - Have deep knowledge of account-based marketing (ABM) strategies and execution, including platforms such as 6sense or Demandbase - Have experience at high-growth technology companies such as Stripe, AWS, Okta, Snowflake, or Workday - Have experience developing industry- or segment-specific campaign motions for regulated or vertical markets - Have experience managing and directing agency partners to extend internal team capacity - Have marketing automation and campaign operations fluency (e.g., Marketo, Salesforce) with an understanding of lead lifecycle management - Have international campaign experience and an understanding of how to localize enterprise programs across regions Role-specific policy: For this role, we expect staff to be able to work from our San Francisco or New York office at least once a month for cross-functional stakeholder engagement. Additionally, this role will require up to 40% travel for events and customer engagements. Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 - $255,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
AI Infrastructure Operations, Demand Planning
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic runs one of the largest and fastest-growing infrastructure fleets in the industry, across multiple accelerator families, CPU families, clouds, neoclouds, and on-prem sites. Capacity Engineering owns the data, tooling, and systems that let Anthropic plan, measure, and maximize utilization of that fleet: we partner on supply deals, wire telemetry from day zero, own the canonical capacity data layer, and build the planning and enforcement tools every research and product team relies on. This role sits in the Planning pillar, on the Demand Planning team, and works daily with research engineering, pretraining, inference, compute supply, finance, and external vendors. You own the tranches. The job has two halves that feed each other. Upstream, you take the Demand Planning forecast and turn it into per-tranche requirements — shape, interconnect, region, supporting resources, date — and carry those into sourcing negotiations and data center build reviews so we contract for capacity we can actually use when we need it. Downstream, you own the integrated schedule and system of record for every tranche in flight — from contracted through reserved, ingested, in-cluster, healthy, and occupied — and you drive the owners of each hop to their dates. Every slip you see downstream becomes a contract-language fix, an automation, or a correction fed back to the forecast. What you'll do - Turn the forecast into per-tranche requirements. Take the Demand Planning forecast plus direct input from research, pretraining, and inference planners, and convert it into concrete accelerator, interconnect, region, supporting-resource, and date requirements for each tranche. Represent those in sourcing negotiations and data center build reviews, including which contractual terms actually move delivery dates. - Qualify tranches for deliverability before signature. The Capacity Planner signs fit-to-forecast; you sign whether the shape can land schedulable, healthy, and instrumented in that region on that date, with storage, egress, identity in place. - Close the delivery loop. Track forecast-versus-delivered on shape, region, and timing for every tranche; publish the variance; and feed it back to Demand Planning and into the next contract. - Own the bring-up system of record. Define the canonical contract-to-occupied state machine with explicit entry and exit criteria per stage, and make it a first-class object in the capacity data layer so every downstream tool sees in-flight capacity, not only what has landed. - Run a portfolio of bring-ups in parallel — new cloud regions, on-prem sites, neocloud blocks — with one integrated schedule spanning provider milestones, cluster creation, network turn-up, storage readiness, health burn-in, and first-workload landing. - Drive readiness automation: All capacity systems are fully integrated for all new capacity, from contracted through ingested, automated and scaled. - Instrument and publish the numbers that matter — time-to-occupied and paid-idle dollars per tranche — with executive-level reporting on status, tradeoffs, and risk across the portfolio. What you bring - Significant experience delivering large-scale infrastructure — cloud regions, accelerator clusters, HPC systems, or bare-metal fleets — at multi-region scale or ≥10k accelerators (or CPU/storage equivalent). - Technical range from through cluster orchestration and node health, up to the telemetry and planning tables on top — enough to debug where they disagree rather than route it. - SQL and enough Python to answer your own questions and build your own reporting. - A degree in a technical field or an equivalent engineering track record. Preferred - Reserved-capacity onboarding, private offers, or capacity commitments with cloud or neocloud providers. - Enough demand-planning exposure to challenge a forecast, translate it into per-tranche requirements, and feed delivery variance back into it. - Data center or colocation delivery: power and space planning, network turn-up, site acceptance, vendor management. - Accelerator health and burn-in, collective-communications sanity testing, or fleet-health SLOs — and a rigorous definition of "healthy." - Systems of record or lifecycle services for infrastructure assets. - Onboarding a new hardware generation into an existing scheduler and observability stack. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Workplace Operations Manager
Scale's Workplace Operations team owns the physical environment Scaliens work in: the real estate portfolio, the build-outs, the vendors, and the day-to-day service that makes an office run. You will be the senior Workplace leader in the region, accountable for on-site operations, projects, and vendor performance across EMEA and MENA, and you will drive the decisions in the region. You will partner directly with country leads and with Finance, Legal, People, and Physical Security. What You’ll Do - Run on-site operations across the region. Own service delivery, facilities, life safety, and workplace experience in every EMEA and Middle East office, including the offices without dedicated on-site coverage today. - Manage the vendor base in region. Select, onboard, and hold local FM, security, food and beverage, and AV vendors accountable. - Deliver the spaces. Run capital projects end to end, managing design, contractors, budget, schedule, and handover. - Keep the regional portfolio on the calendar. Track lease dates, renewal and break notices, landlord obligations, and service contract expiries across the region, and surface them early enough to act on. - Be the escalation point in regional business hours. Serve as the first call for country leads and local stakeholders, resolving issues in region. - Partner with country and functional leadership. Work directly with key stakeholders on compliance and security requirements in each market. - Own regional budget and planning. Build and manage the regional operating and capital budget, forecast space needs against headcount growth, and bring Scale's global workplace standards into each new market. Qualifications - 6+ years in workplace operations, corporate real estate, or facilities management, including direct ownership of multi-site operations and at least one office stand-up or major build-out delivered from the ground up. - Hands-on project delivery experience in the UK and ideally the Middle East, with a working understanding of how landlord, fit-out, permitting, and vendor dynamics differ in Gulf markets from those in Europe, and enough lease fluency to read a document and know which dates and obligations matter. - Real vendor and commercial management depth. You have scoped and negotiated services contracts, held vendors to service levels, and replaced ones that were not performing. - The judgment to operate without a playbook. You are comfortable being the most senior Workplace person in the room, forming a recommendation on space, spend, and sequencing and defending it, rather than sending the question up. - Prior experience at a high-growth technology company scaling internationally. - Additional regional language capability, and/or hands-on work experience in the GCC. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Product Marketing Manager, Global Public Sector
At Scale, we develop reliable AI systems for the world's most important decisions. One of our most critical partnerships is with key government institutions in Qatar and across the GCC, where we're helping build a national AI foundation across ministries and cultural institutions. Scale's Global Public Sector team is responsible for developing and executing the strategies that build trust, awareness, and adoption of Scale's offering with government partners around the world. We understand our government partners' mandates and challenges, and we ensure their voices are reflected in how we tell Scale's story. We partner closely with product, sales, delivery, comms, and the broader marketing team to create a cohesive experience across every touchpoint — from a sales email to a ministerial briefing. About the Role This role sits at the intersection of product marketing, content production, and regional growth strategy, and reports to Scale's Product Marketing Lead, Global Public Sector. We're looking for a Product Marketing Manager to drive the socialization and amplification of Scale's landmark government partnerships across Qatar, the GCC and beyond. This role is unique: you will act as a bridge between Scale and government entities, turning complex, high-stakes AI projects into high-visibility success stories. Day to day, you will lead the product, customer, and brand marketing execution behind our flagship national partnership in Qatar, and you'll support the strategy for entering new markets across the GCC. The ideal candidate pairs strong storytelling instincts with the judgment and polish needed to work directly with senior government stakeholders. You will: - Produce the Content That Tells Our Story: Create the case studies, one-pagers, solution briefs, thought leadership, web copy, and presentations that turn Scale's complex, technical work into clear, compelling narratives. - Evangelize National Impact: Partner with customer stakeholders to extract and package success stories that demonstrate the real-world impact of Scale's technology. - Support Product & Customer Marketing: Develop and localize messaging, positioning, and collateral so they resonate with public-sector buyers across the region. - Steward Our Brand: Maintain Scale's brand voice and visual consistency across every touchpoint, from a sales email to the homepage. - Support Launches & Campaigns: Drive the materials and copy behind new solutions, offerings, and campaigns as we bring them to market. - Support Market Entry: Partner with the GPS Leads to support go-to-market in new markets, contributing the content, enablement, and campaign execution that turn strategy into pipeline. - Create Alignment: Partner across sales, product, and delivery to gather input, keep projects moving, and ensure our external voice reflects what's true and differentiated about our work. - Measure Impact: Track content and campaign performance in partnership with cross-functional teams. - Partner with Comms and Events: Work with our global communications team and customers' PR arms to secure media placements and speaking opportunities for joint initiatives. Ideally, you'd have: - 5+ years of experience in Product Marketing or Customer Marketing, preferably within B2G (Business-to-Government), High-touch Enterprise SaaS or Consulting - Public Sector Savvy: Experience navigating the complexities of government agencies and a deep understanding of the polished communication style required for high-level officials. - Storytelling Excellence: A proven track record of turning technical deployments into compelling human-centric or national-impact narratives. - Cultural & Regional Nuance: Familiarity and experience with the GCC business landscape; experience working in or with Qatar/Middle Eastern institutions. - Autonomy & Velocity: Ability to thrive in a high-velocity environment where you must manage senior stakeholders independently. - Collaboration Skills: Ability to work across time zones and functions (Sales, CS, and Product) to get the information you need. - Fluency in Arabic (written and/or verbal). Nice to haves: - Experience marketing AI/ML infrastructure or data services. Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Technical Commodity Manager - Robotics
About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We're a growing hardware company. As we scale, we also need a supply chain that evolves and stays nimble to the changing shape and direction our engineers designs. Today we need someone who understands the iterative process of R&D but is also ready to expand into new product introduction (NPI), and after that, high-volume manufacturing. We're hiring for where we're headed, not just where we are today. This role prioritizes judgment, adaptability, and analytical ability over years of experience alone. A strong candidate will be able to reason from first principles, quickly develop expertise in new commodities, and identify potential commercial or technical issues before they affect the program. While extensive tenure is not required, this is not an entry-level position; candidates should have a solid foundation in strategic sourcing, supplier management, and hardware manufacturing. Over time, you'll help us build out a full supply chain organization: buyers, global supply managers (GSMs), contract manufacturing leads, and specialists across categories like precision machining, gears and mechanical components, EMS/PCBA, electrical components, and contract/JDM manufacturing. Where this role goes - into a specific commodity, into people management, into ops - will depend on where you're strongest and where the business needs you most. This role is based in San Francisco, CA and requires in-person presence 4 days a week and up to 30% travel to vendor sites. In this role you will: - Partner directly with engineering during R&D to source components, qualify vendors, and get quotes and samples turned around quickly, without waiting on a fully built-out process. - Build supplier relationships from scratch in categories that matter to us today (and be willing to pick up new ones as our needs shift). - Evaluate quotes, lead times, and vendor capabilities well enough to make a sound call even when the data is incomplete. - Be a cross functional partner that is able to work with legal, finance, and the leadership team to gather approvals and remove roadblocks. - Help stand up the processes, tools, and vendor scorecards a growing supply chain org actually needs. You won't be inheriting a mature system, you'll be helping build it. - As we move into NPI, work with engineering and quality to get designs ready for production: DFM feedback, first-article inspection, pilot builds. - As we scale into high-volume manufacturing, help transition sourcing relationships and processes from prototype-friendly vendors to production-grade suppliers and contract manufacturers. - Flag risk early — single-source dependencies, long-lead components, supplier financial or quality issues — and bring solutions, not just problems. You might thrive in this role if you: - Strong reasoning ability and intellectual curiosity. You should be comfortable digging into a new commodity or technology you don't know well and getting up to speed fast. - Solid grounding in supply chain fundamentals - purchasing, negotiation, supplier management, basic understanding of manufacturing processes, even if your total years of experience are modest. - Comfort with ambiguity. Early-stage supply chain work means incomplete data, shifting priorities, and building the plane while flying it. - Direct, clear communication with engineers, with suppliers, and with leadership. - Some exposure to the hardware supply chain is required; deep specialization is not. Any of the following is a plus, not a prerequisite: precision machining, gears/mechanical components, EMS (electronics manufacturing services), PCBA, electrical/electronic components, contract manufacturing or JDM relationships. - Bachelor’s degree in engineering or a related technical field, or equivalent hands-on experience working with technical hardware, components, manufacturing processes, and technical supplier decisions. What success looks like: Within the first 6 months, you will have: - Engineering and manufacturing see you as a highly responsive, agile partner who moves at their pace, turning evolving technical and production needs into viable supplier options, quotes, samples, and clear recommendations without becoming a bottleneck. - You’ve built a strong understanding of our most important commodities, suppliers, cost drivers, lead times, and manufacturing constraints. - Our highest-priority supply risks (long-lead parts, single-source dependencies, quality concerns, and weak supplier capacity) are visible, actively managed, and backed by practical mitigation plans. - You’ve established strong relationships with existing suppliers and added credible alternatives where we need more capability, leverage, or resilience. - The basic operating system for supply chain is taking shape: clear sourcing and purchasing workflows, reliable supplier and part data, and lightweight tools for tracking cost, delivery, quality, and risk. - You’re helping prepare upcoming designs for NPI by bringing supplier, manufacturability, cost, and lead-time considerations into engineering decisions early. - Most importantly, you’re operating with independence: making sound calls with incomplete information, escalating the decisions that genuinely need leadership input, and consistently bringing solutions rather than just identifying problems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Support Vendor Manager
About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role As a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth. You’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflows and launch and scale new programs. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 1-2 weeks of travel per quarter may be required. You’ll be responsible for: - End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs. - Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structured turnaround plans with clear owners and timelines. - Escalation and risk management: Serve as the primary escalation point for vendor issues, including incident response, surge events, quality regressions, and continuity risks; ensure vendors have strong operational controls and playbooks. - Commercial and operational governance: Partner on contract levers, staffing commitments, service scope changes, and operational cadences; ensure governance mechanisms produce measurable outcomes. - Operational reporting and executive narratives: Produce clear, decision-ready reporting on vendor health, capacity risk, and scaling constraints; translate operational signals into recommendations for leadership. We’re looking for someone with: - 5+ years in vendor/BPO operations management, support operations, or partner performance leadership in a scaled environment. - Proven ability to run vendor governance: QBRs, SLA/KPI design, escalation paths, remediation plans, and cross-functional stakeholder management. - Awareness of and some experience with workforce planning approaches—e.g., forecasting frameworks, capacity models, staffing strategies, and performance-to-plan systems. across global, multi-site support operations. - Strong analytical and operational rigor: comfort working with data to define inputs/assumptions, evaluate tradeoffs, and drive outcomes (you do not need to be a data scientist, but you must be fluent). - Familiarity with support tooling and operational systems (e.g., Salesforce Service Cloud or similar), and comfort partnering with Systems/Tooling to implement scalable processes. - Strong communication skills and executive presence: ability to align diverse stakeholders, negotiate priorities, and drive accountability across internal teams and external partners. - Comfort operating in fast-paced, ambiguous environments where you’re expected to build the structure, not just maintain the inherited ones. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Product Designer, Payments
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across product, engineering, design, and finance to build the financial infrastructure that makes OpenAI’s products accessible to consumers and enterprises around the world. As AI introduces new ways for people and organizations to work, the team is defining how to support and monetize emerging forms of product usage, from usage-based pricing to agentic work. We’re building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly. About the Role In this role, you’ll lead design for one of OpenAI’s most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You’ll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You’ll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you’ll influence both product strategy and the underlying infrastructure that OpenAI products depend on. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: - Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI’s consumer and enterprise products. - Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs. - Shape the infrastructure and product frameworks that support emerging AI usage models, including pay-as-you-go, Codex usage, and agentic work. - Partner closely with engineering, product management, finance, and design peers to define long-term platform strategy, influence the roadmap, and prioritize near-term execution. - Translate complex platform dependencies, financial logic, and technical constraints into clear, trustworthy, and scalable user experiences. - Engage in user research to understand how individuals and organizations evaluate pricing, track usage, manage billing, and make purchasing decisions. - Contribute to and evolve the design systems, patterns, and principles that bring consistency to payments and monetization across OpenAI products. - Help establish the design culture for a growing, foundational product area. You might thrive in this role if you: - Are a strong systems thinker who can connect user experiences to the underlying platform, business logic, and technical architecture. - Have experience designing complex, infrastructure-adjacent, platform, or enterprise product experiences. - Have strong UX/UI and interaction design skills, with a high bar for quality, clarity, and craft. - Are comfortable leading an ambiguous product area, developing a clear vision, and shaping a roadmap alongside product and engineering partners. - Can explain complex decisions and tradeoffs clearly to technical, business, and design stakeholders. - Enjoy solving problems where scalability, reliability, and long-term product coherence matter as much as the immediate user experience. - Are excited by defining how customers understand and pay for emerging AI products and behaviors. - Have experience with payments, billing, pricing, monetization, or usage-based products, or are eager to apply strong platform-design experience to those challenges. - Can work within, improve, and contribute to a shared design system. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Principal Software Engineer, Enterprise Technology...
About the Team Enterprise Verticals builds role-specific ChatGPT Work experiences for high-value enterprise workflows. We combine product engineering, plugins and skills, connectors, data, evaluations, and customer evidence to turn useful demos into reliable daily work. This opening sits within the Technology vertical inside Enterprise Verticals. The group focuses on repeatable workflows for people at technology companies, beginning with functions such as data and analytics, sales, and design, and carries the shared platform needs—tool integration, permissions, quality measurement, and safe rollout—across those experiences. We work closely with Design, Research, GTM, Security, and platform teams, as well as with customers and design partners. Success means that people can reach a trustworthy first result, understand what the system did, and keep using the workflow—not merely that a prototype exists. About the Role We are looking for an exceptionally experienced, hands-on full-stack engineer to define and build the next generation of AI-powered enterprise workflows. You will take on the hardest and most ambiguous problems in the Technology vertical: translating real customer needs into product direction, designing the systems behind the experience, and personally writing and shipping production-quality code across the stack. You will own the technical direction and end-to-end delivery of products spanning ChatGPT Work surfaces, backend services, plugins, connectors, enterprise data, permissions, and evaluations. You will make foundational architecture and product tradeoffs; establish patterns other engineers can build on; and hold these experiences to a high bar for reliability, security, observability, and customer value. This is an individual-contributor role for an engineer who leads through technical judgment, direct execution, and influence—not people management. You should be equally comfortable working directly with customers, setting direction with senior cross-functional and platform partners, debugging complex production behavior, and staying close to the code. Success means taking a meaningful enterprise product from first principles through adoption at scale. Responsibilities: - Set the technical direction for role-specific enterprise AI experiences, and personally design, build, and ship their most critical components across ChatGPT Work surfaces, services, plugins, and connectors. - Turn ambiguous customer and design-partner needs into a clear, generalizable product and technical strategy, with explicit milestones, architectural decisions, and measurable quality and adoption goals. - Lead complex initiatives across Design, Research, GTM, Security, and platform teams; align senior stakeholders; make consequential tradeoffs; and drive decisions through to implementation. - Architect production-grade systems and establish the evaluation, instrumentation, security, reliability, staged-rollout, and rollback standards required to operate probabilistic AI experiences safely. - Own the complete product and engineering lifecycle: problem definition, technical design, hands-on prototyping, production implementation, launch, customer feedback, and sustained iteration. - Define durable technical contracts and fallback strategies across connectors, identity, permissions, enterprise data, model routing, and shared platform dependencies; raise the engineering bar through architecture reviews, mentorship, and reusable patterns. You might thrive in this role if: - You are a deeply experienced, hands-on product engineer—typically with 10+ years building production software—who combines exceptional technical depth with strong product judgment. - You can independently architect and implement sophisticated systems across frontend, backend, APIs, data, distributed services, and complex enterprise integrations. - You can earn trust with customers, influence senior stakeholders, and bring cross-functional teams to a clear decision without relying on formal authority. - You know how to turn uncertainty into a disciplined execution plan, using experiments, evaluations, instrumentation, and customer evidence to decide what to build. - You treat enterprise identity, permissions, privacy, security, performance, reliability, and operational readiness as foundational product requirements. - You have repeatedly led the architecture and hands-on delivery of important user-facing products from ambiguous beginnings through production use, and can explain the technical and product decisions that made them succeed. - You know when to build quickly, when to invest in foundational systems, and how to turn a specific customer workflow into a durable product that serves many customers. Preferred qualifications - Extensive experience personally building and operating full-stack production products, including modern frontend technologies such as React and TypeScript and backend services in Python, Go, Node.js, or comparable languages. - A track record of setting technical direction for complex, integration-heavy or distributed systems, with deep understanding of APIs, data models, enterprise identity, authorization, secure data flows, and partial-failure behavior. - Demonstrated ownership of business-critical production systems at scale, including architecture, performance, observability, testing, incident response, migrations, staged delivery, and operational excellence. - Experience shipping applied AI, agentic, or conversational products, with a practical understanding of model behavior, tool use, grounding, evaluations, human feedback, and the reliability challenges of probabilistic systems. - Experience designing and building sophisticated workflow, data, analytics, visualization, or insight products that make complex systems genuinely useful to enterprise users. - A strong record of leading through technical judgment, mentoring experienced engineers, shaping cross-team architecture, and connecting engineering decisions to measurable customer outcomes and sustained adoption. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Partner AI Deployment Engineer - AWS
About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems. As a Partner AI Deployment Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions. About the role We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams). This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments. You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities. This role is based in Bangalore . In this role, you will: Strategic AWS Engagement & Influence - Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams. - Influence joint account strategy and technical direction for high-priority opportunities. - Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices. - Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem. Complex Deal Leadership & Execution - Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements. - Guide customers from early ideation through architecture design, prototyping, and production deployment. - Act as a technical decision-maker and escalation point, de-risking complex implementations. - Apply strong judgment to prioritize opportunities and allocate limited technical resources for maximum impact. Solution Architecture & Hands-On Building - Design and communicate end-to-end AI architectures leveraging OpenAI and AWS services. - Build and guide development of prototypes, POCs, and reference implementations to accelerate adoption. - Establish best practices for scalable, secure, and production-ready GenAI systems. - Ensure solutions are designed for repeatability, extensibility, and partner-led delivery. Ecosystem Enablement & Scale - Enable AWS and partners through scalable technical motions (workshops, playbooks, reference architectures, demos). - Develop reusable solution patterns and assets that can be deployed independently by AWS teams and SIs. - Mentor and uplift partner technical teams, accelerating their path to self-sufficiency. - Scale impact by working through GSIs, RSIs, and ISVs, rather than relying solely on direct engagement. Cross-Functional Leadership & Feedback - Partner closely with Alliances, Product, Engineering, GTM, and Enablement to align on strategy and execution. - Act as a bridge between field and product, delivering high-signal insights to inform roadmap and prioritization. - Contribute to internal knowledge systems and help define standards, patterns, and playbooks for the ADE function. You’ll thrive in this role if you: - Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations. - Operate as a technical leader and systems thinker, not just an individual contributor. - Balance hands-on building with strategic influence and scale. - Know when to go deep technically vs. enable others to execute. - Build trust quickly with engineers, architects, and executives alike. - Default to creating repeatable patterns, not one-off solutions. - Are comfortable owning ambiguous, high-visibility problem spaces. - Take a long-term, ecosystem-oriented view of impact. - Are motivated by driving customer and partner success at scale. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Head of Marketing Technology (MarTech)
About the Team Business Marketing at OpenAI helps companies understand, adopt, and realize value from intelligence at work. We believe our own marketing organization should demonstrate what changes when intelligence becomes part of the work: fewer manual handoffs, faster learning, better use of customer and product signals, and more capacity for ambitious thinking. Marketing Technology works across Marketing, go-to-market, Data, Engineering, IT, Security, and Product to define the systems, agents, data, workflows, and operating model that power modern marketing at OpenAI. The team has an opportunity to rethink marketing operations alongside the people building the models, products, and infrastructure shaping the future of AI. About the Role We are hiring a Head of Marketing Operations & Technology to build the most AI-enabled marketing operations organization in the world. You will own the systems, infrastructure, data, and workflows that help Marketing operate with greater intelligence, speed, and impact. You will set the function’s strategy, decide what to build or buy, and develop new capabilities where existing solutions fall short. This role sits at the intersection of marketing, technology, data, and AI. You will partner closely with Engineering, Product, Sales, Growth, and Revenue Operations while building a team of technical operators and builders who can turn ambitious ideas into dependable systems. We welcome varied backgrounds—from marketing operations leaders who have expanded the function’s traditional boundaries to founders and builders of AI-native products, growth infrastructure, or internal platforms. What matters most is a deep understanding of marketing, strong technical instincts, and the ambition to imagine a fundamentally better way of working. In this role, you will: - Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI should reshape the function. - Build and lead a team spanning marketing operations, systems, automation, data, and technical execution. - Own the marketing technology roadmap, deciding what to build, buy, integrate, consolidate, or retire. - Establish core infrastructure across customer and account data, identity, segmentation, campaign orchestration, lifecycle management, scoring, attribution, experimentation, measurement, and sales handoffs. - Connect product usage, customer engagement, and enterprise buying signals so Marketing and Sales can identify and respond to demand. - Build AI-enabled workflows and agents that connect research, strategy, creative development, campaign execution, optimization, and learning. - Partner with Engineering, Data, Product, Security, Privacy, and IT to create trustworthy, adaptable systems appropriate for OpenAI’s scale. - Improve how teams prioritize work, run campaigns, evaluate performance, and make decisions—measuring success through customer experience, pipeline, speed, experimentation, data quality, and organizational capacity. You might thrive in this role if you: - Have 12+ years of experience in marketing operations, marketing technology, growth infrastructure, revenue systems, or an adjacent technical function, including experience building or leading at meaningful scale. - Understand CRM, marketing automation, campaign operations, customer data, lifecycle journeys, lead management, account-based marketing, attribution, reporting, and funnel performance. - Can engage deeply on APIs, data models, integrations, automation, AI workflows, agents, experimentation, and system architecture. - Have strong judgment about when to buy, build, or combine solutions—and have created a product, platform, workflow, company, or operating model that materially changed how people work. - Use AI extensively and have firsthand experience building or experimenting with AI-powered tools, workflows, agents, or applications. - Can connect product-led adoption signals with B2B marketing and sales motions to drive team and enterprise growth. - Can attract and lead technical talent while partnering effectively with engineers and specialists across the company. - Bring strong judgment about privacy, security, customer trust, data quality, and human oversight. - Are comfortable setting direction amid rapid change and combine a founder’s ambition with the discipline to make complex systems work in practice. Workplace & Location This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Applied AI Engineer
About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere. About the Role As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve. This role can be based in Delhi, Mumbai or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: - Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria. - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes. - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators. - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance. - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution. - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact. - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback. - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments. You’ll thrive in this role if you: - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting. - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management. - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable. - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment. - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost. - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes. - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives. - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments. - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Director, Startups
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. In this role, you will: - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan. - Partner with solutions and research engineering to build and execute complex customer programs and projects. - Own a consumption revenue target. - Manage consumption revenue forecasts. - Analyze key account metrics to create reports and provide insights to internal and external stakeholders. - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience in: - 6+ years selling platform-as-a-service and/or software-as-a-service. - Designing and executing complex deal strategies. - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers. - Supporting the growth of fast-growing, high-performance companies. - Working directly with C-level executives. - Communicating technical concepts to customers and internal stakeholders. - Leading high-visibility customer events (CAB, conferences, product launches, etc.). - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Account Director, Digital Native New Business
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: - Build and manage a pipeline of new business opportunities - Lead our enterprise prospects’ journeys from consideration to successful deployment - Partner with solutions and research engineering to build and execute complex customer programs and projects - Own a consumption revenue target - Analyze opportunity metrics to create reports and provide insights to internal stakeholders - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering - Support the recruitment and onboarding of other teammates - Support the development of company culture We're seeking someone with experience including: - 8+ years selling platform-as-a-service and/or software-as-a-service - Achieving revenue targets >$1M per year for more than 3 years - Managing and executing complex sales cycles with enterprise customers - Closing deals with fast-growing, high-performance companies - Working directly with c-level executives - Communicating technical concepts to customers and internal stakeholders - Leading high-visibility customer events (CAB, conferences, product launches, etc.) - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Revenue Operations
AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable https://modal.com/blog/lovable-case-study, Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C https://modal.com/blog/modal-series-c at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn https://github.com/mwaskom/seaborn, Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. About the Role We're seeking a Revenue Operations Manager with a strong track record, a builder's mindset, and a bias for action to join our in-person team in New York or SF. This is a high-impact, hands-on role. You'll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You'll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion. What You'll Do: - Own the lead routing process from inbound and partnering with marketing to ensure proper attribution - Run effective territory management & strategy for Geo based decisioning - Support & strategise every aspect of revenue operations in your territory - Own the strategy for capacity forecasting, inputs, throughputs & outputs being the conduit back to finance in the US for effect capacity forecasting - Input and strategy for comp based decisioning and benchmarking - Support leadership in overall regional operations & finance strategy across all functions, sales, pre, ecosystem etc - Evaluate new tools in market and be responsible for improving the efficiency and effectiveness of the sales team - Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility. - Monitor deal progression and hold reps accountable for CRM hygiene and accuracy. - Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed. - Own the closed-won process from signature through handoff to post-sale. - Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions. What You Bring: - A builder's mentality; you identify gaps, propose solutions, and execute without being asked twice. - The ability to zoom out and think strategically while staying close enough to the work to get your hands on the keyboard. - Strong proficiency in HubSpot, with a track record of building reporting and workflows that drive accountability. - An AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations. - Strong communication and collaboration skills; you earn trust across Sales, Marketing, and Finance. - A player-coach orientation; you're not above the details and you're excited to own the work yourself Requirements: - 3–7 years in Sales Operations or Revenue Operations at a high-growth usage based sales organization - You've built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, deal desk. - Deep proficiency in workflows, lifecycle stages, custom properties, data hygiene. - You've owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance. - You've run a deals desk, you know what makes a contract clean and you catch errors before they become problems. - Strong in Excel or Google Sheets; you can build a pipeline coverage model and know which metrics actually matter. - You've earned trust with a sales team by making their lives easier while holding them accountable to process.
Regional Director
AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable https://modal.com/blog/lovable-case-study, Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C https://modal.com/blog/modal-series-c at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn https://github.com/mwaskom/seaborn, Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. About the Role: As a Manager, Enterprise Sales, you will lead and scale our enterprise sales team, driving strategic revenue growth with a consultative, customer-first approach. You will oversee complex deal cycles, coach Enterprise Account Executives, and build the motion that wins high-impact, multi-stakeholder deals in a rapidly evolving AI landscape. What You’ll Do - Lead, mentor, and develop a team of Enterprise Account Executives, fostering a culture of performance, strategic thinking, and collaboration - Own and guide the full enterprise sales cycle, from targeted outbound and discovery to multi-threaded navigation, negotiation, and close - Build and refine enterprise sales playbooks, qualification frameworks, and forecasting models that increase accuracy and velocity - Collaborate cross-functionally with Product, Marketing, and Engineering to align on go-to-market strategy, unblock enterprise requirements, and deliver seamless customer experience - Drive pipeline generation strategy and help shape top-of-funnel programs - Establish enterprise sales processes, performance metrics, and best practices that ensure consistent quota attainment across the team Who You Are - A proven enterprise sales leader with experience closing large, complex deals and managing high-performing teams - Skilled in multi-threading, stakeholder alignment, and navigating procurement, legal, security review, and executive-level conversations - A strong coach who helps Account Executives sharpen discovery, messaging, deal strategy, and negotiation - Highly strategic and structured, able to build repeatable systems and scalable enterprise sales motions - Comfortable owning forecasts, running deal reviews, and driving predictable revenue outcomes
Account Based Marketing Program Lead
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM: You'll join our Field Marketing team at LangChain, which drives pipeline and revenue by moving must-win accounts into technical evaluation and expansion through high-intent, high-touch programs. ABOUT THE ROLE: In this role you will own the account-based marketing strategy for our Strategic segment, with the goal of generating and accelerating pipeline for our highest revenue potential customers. You'll partner closely with Strategic sales leadership to build 1:few omni-channel campaigns and lay the foundation for 1:1 engagements, and you'll be directly accountable for the pipeline results those campaigns produce. Location: San Francisco, New York City or Remote WHAT YOU'LL DO: - Own the account-based marketing strategy for our Strategic segment, and be directly accountable for generating and accelerating pipeline for the Strategic sales team - Partner with sales teams to define an Ideal Customer Profile (ICP) and select target account and contact list - Build and execute 1:1 and 1:few omni-channel campaigns across email, custom landing pages, paid social, ads, and events, using account and contact-level insights to guide decision-making - Collaborate daily with sales reps and SDRs to synchronize outreach and share account insights - Tailor messaging and assets to address the specific business pain points of buying committees - Plan, coordinate, and execute in-person and virtual events, including high-touch roundtables and hospitality events, based on regional pipeline gaps and sales priorities - Measure pipeline growth, target reach, and ROI using marketing tools and CRMs - Influence and shape priorities across teams (field marketing, demand gen, product marketing) based on what the Strategic segment actually needs - Partner with partner marketing and channel partners to drive co-marketing initiatives that extend reach WHAT YOU'LL BRING: - 6-8 years of experience in an account-based marketing role in a high-growth environment - Proven experience owning, executing, and measuring 1:1 and 1:few ABM motions across channels such as paid media, email, content syndication, direct mail, and events - Experience generating pipeline directly for a sales organization - Track record of influencing cross-functional teams - Deep understanding of B2B buying cycles and how marketing motions map to pipeline stages - Comfort with data: you use pipeline and campaign performance data to make decisions, not just report on them NICE TO HAVE: - Experience with ABM platforms (e.g. 6sense, Demandbase) and multi-touch attribution tooling - Experience marketing to enterprise or Strategic-tier accounts in a technical, developer-oriented category COMPENSATION & BENEFITS We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual salary / OTE range: $165,000-$200,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Strategic Account Executive - Colombia
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for a highly motivated, self-starter Account Executive in Colombia who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: - Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals - Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more Requirements - 7+ years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms - Experience selling technical solutions to product, engineering, or innovation teams is a strong plus - Proven track record of meeting & exceeding sales targets in a fast-paced environment - Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale - Fluency in English and Spanish and a deep understanding of the regional and cultural nuances Location This role is based in Colombia We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Paralegal, Entity Management & Corporate Governanc...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Paralegal to join our Legal team and support the Company's growing international entity portfolio. The ideal candidate will have experience in international subsidiary management, a strong understanding of corporate law, and experience leveraging technology to efficiently maintain corporate records. In this role, you will: - Coordinate the formation of new international subsidiaries, including preparing and organizing incorporation documents, organizational document amendments, notary and apostille requirements, state and local filings, and foreign qualifications. - Assist with M&A deal execution, including organizing data rooms, tracking closing checklists, and coordinating document signatures. - Own the global compliance calendar by proactively tracking filing deadlines, tax registrations, board meeting requirements, and government submissions across all entities. - Ensure entities remain in good standing by coordinating required filings through outside counsel, corporate service providers, and entity management platforms. - Maintain corporate governance records, including director and officer information, constitutional documents, signatory registers, and formation files. - Support the onboarding and day-to-day use of the Company's entity management platform. - Serve as a key point of contact for entity-related requests from internal and external teams across multiple jurisdictions. - Manage and work together with members of the Legal, Finance, People, and other teams on the Company's corporate governance matters, including constitutive documents, filings, business permits, and Board and shareholder documentation. - Manage the signature coordination and filing of vendor contracts across the organization . - Coordinate with external counsel and other stakeholders to gather and provide necessary information for Company projects and transactions. WHO YOU ARE - Excited about AI and eager to work at a company building at the frontier of the technology industry. - Highly organized and detail-oriented, with the ability to manage multiple workstreams across jurisdictions and time zones. - The kind of person who follows up without being asked and flags issues before they become problems. - A clear communicator who can work effectively with outside counsel, internal teams, and service providers across cultures and geographies. - Hunger to be exceptional at your job. WHAT YOU BRING - At least 3 years of experience in a corporate paralegal, entity management, or legal operations role. - Experience supporting entity formations, corporate filings, or corporate governance processes. - Familiarity with coordinating across multiple jurisdictions and working with international outside counsel or service providers. - Excellent written and verbal communication skills. - Comfort working with AI tooling and a willingness to build with it. - Exposure to M&A transaction support. - Paralegal certificate or equivalent professional training is a plus. LOCATION This role is remote and can be executed from anywhere in the world, but candidates based in New York, San Francisco, or London are preferred. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - Sweden
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in Sweden, with a preference of Stockholm. Expect regular travel for customer onsites. Fluency in English and Swedish and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Deployment Strategist - Canada
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Contract Manager
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re seeking a first-class Contract Manager to support the ElevenLabs Legal team on a range of commercial contracting matters, with occasional involvement in corporate and other operational legal work. You’ll collaborate closely with colleagues around the world to enable growth while effectively managing risk across numerous jurisdictions. In this role, you will: - Negotiate, review, manage, and track customer and vendor agreements (NDAs, MSAs, SOWs, DPAs, amendments). - Maintain contract records and reporting through our CLM systems and DocuSign. - Coordinate commercial legal assignments by acting as an administrator for the legal team’s ticketing system through Ironclad - Support contract negotiations and assist with template/playbook updates. - Coordinate with cross-functional teams during contract review, acting as a key contact for the legal department by providing guidance on commonly requested edits, non-standard terms, policies, questions, etc. - Support the evaluation, implementation, and ongoing use of new tools and products. - Assist, on an as-needed basis, with corporate and IP filings, including maintaining records for U.S. and international subsidiaries (such as board minutes, resolutions, signatory updates). - Participate in special projects including corporate diligence, litigation matters, and compliance rollouts. Who you are: - Highly organized, detail-oriented, and proactive - you’re comfortable juggling multiple priorities while maintaining accuracy. - Genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role. - A strong communicator who enjoys collaborating with cross-functional teams. - Curious, adaptable, and eager to learn the nuances of AI/SaaS contracting. - Comfortable working independently in a distributed, high-trust environment. What you bring: - 5+ years of experience as a contract manager (in-house experience at a tech or SaaS company preferred). - Experience supporting GTM/Sales organizations with complex legal requests. - Strong understanding of contract management and corporate governance. - Experience supporting international entities and global teams. - Familiarity with SaaS/AI contracting considerations is a plus. - Proficiency with CLM tools (Ironclad, Salesforce, Asana, DocuSign) or similar systems. - Excellent organizational skills and ability to manage competing deadlines. Location This role is remote and can be executed in the United States. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Commercial Counsel - India
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working : If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role We are seeking an experienced Commercial Counsel to join our Legal Team in India. In this role, you will support complex commercial transactions across India and where necessary, the broader APAC region, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions. Responsibilities - Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in India, including enterprise customer contracts - Partner with sales, business development, and operations teams to design and implement strategies that support high-growth go-to-market initiatives. - Monitor and interpret evolving region specific legal and regulatory developments, including data protection, technology, and AI-related frameworks, and apply this knowledge to contract drafting and risk assessment. - Develop, maintain, and localize contract templates, playbooks, and policies to reflect regional requirements and industry best practices. - Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation. - Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture. Who you are - Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products. - Have worked for a US Based or Global multinational out of India but have direct experience working with customers both in and outside the region - Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions. - Comfortable working independently while collaborating effectively with cross-functional and global colleagues. - Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success. - Hunger to be exceptional at your job. What you bring - Law degree and qualification to practice law in India - 7+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred). - Proven track record drafting and negotiating complex commercial and technology agreements. - Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property. - Experience advising on privacy, cybersecurity, and cross-border data transfer issues. - Excellent communication, stakeholder management, and problem-solving skills. - Comfort in fast-paced environments with shifting priorities and tight deadlines Location This role is remote, so it can be executed from anywhere in India. We’re particularly looking for candidates based in Bengalaru, Delhi, Chennai, Mumbai, Hyderabad. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive - Creative Specialist - North Am...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE You will own a portfolio of mid market accounts in the United States, focused on ElevenCreative. The mid market segment is a high-volume, high-velocity motion where fast conversion, strong product knowledge, and efficient pipeline management matter most. You will be the first point of contact for companies that are ready to move quickly. ElevenCreative is our AI creative platform - the place where enterprise creative and marketing teams generate and edit speech, image, video, and music using the best AI models available. You will sell the full ElevenCreative suite alongside adjacent capabilities like dubbing, Flows, and Studio to enterprise buyers who are looking to modernize how they produce content at scale. This role focuses on mid market accounts (growing companies typically with fewer than 2000 employees). You should thrive in a fast-paced, high-volume environment with short sales cycles, often closing within days to weeks. This is a green-field role. You will define the playbook, build the pipeline, and close the deals - working cross-functionally with product, marketing, solutions, and customer success. IN THIS ROLE YOU WILL - Build and manage a growing portfolio of enterprise accounts to drive ElevenCreative revenue in your territory, identifying new business opportunities where AI creative tools can transform how teams produce content - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI creative capabilities into measurable business value for senior executives and economic buyers - Develop and execute territory and account strategies from scratch, including target account identification, outbound sequencing, event strategy, and pipeline building - Develop a deep understanding of the AI creative landscape - customer use cases, competitive dynamics, and emerging trends - particularly as they apply to agencies, digital media, content studios, e-commerce, or technology startups - Partner with product, marketing, solutions engineering, and customer success to ensure smooth onboarding, deployment, and expansion of accounts - Serve as a trusted advisor to enterprise creative and marketing leaders, educating them on how AI is changing content production and where ElevenCreative fits in their stack - Represent ElevenCreative at industry events, conferences, and client meetings in your territory WHO YOU ARE We are looking for someone who combines enterprise sales instincts with genuine curiosity about how creative and marketing teams produce content at scale. You will thrive in this role if you: - Have 5+ years of quota-carrying sales experience selling technology, SaaS, or AI products to enterprise buyers, ideally with exposure to the creative tools, digital media, or content production space - Have deep familiarity with the AI creative tools or digital media landscape - you understand how enterprise creative and marketing teams evaluate, adopt, and deploy new tooling, and you know the industry well enough to build credibility with buyers quickly - Have proven success navigating complex, multi-stakeholder enterprise sales cycles across business, IT, legal, and procurement - Can translate technically complex AI capabilities - voice synthesis, image and video generation, dubbing, music creation - into clear business value for non-technical decision makers - Are comfortable building pipeline from scratch in a new market or territory, including outbound, events, and account-based strategies - Have strong executive presence and the ability to build relationships at the VP and C-suite level - Thrive in high-growth, fast-moving environments where the scope expands faster than anyone can fully prepare for, and treat that as a feature rather than a problem BONUS - Experience selling creative, design, media production, or content platform tools to enterprise buyers - Familiarity with AI or generative AI products and how enterprise buyers evaluate them - Experience with localization, dubbing, or audio and video production workflows and the buyers who own them - Deep knowledge of the agencies, digital media, content studios, e-commerce, or technology startups verticals and the enterprise buying dynamics within them LOCATION This role is remote, based in the United States. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive - Creative Specialist - North Am...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE You will own a portfolio of corporate accounts in the United States, focused on ElevenCreative. The corporate segment is a high-volume, high-velocity motion where fast conversion, strong product knowledge, and efficient pipeline management matter most. You will be the first point of contact for companies that are ready to move quickly. ElevenCreative is our AI creative platform - the place where enterprise creative and marketing teams generate and edit speech, image, video, and music using the best AI models available. You will sell the full ElevenCreative suite alongside adjacent capabilities like dubbing, Flows, and Studio to enterprise buyers who are looking to modernize how they produce content at scale. This role focuses on corporate accounts (growing companies typically with fewer than 200 employees). You should thrive in a fast-paced, high-volume environment with short sales cycles, often closing within days to weeks. This is a green-field role. You will define the playbook, build the pipeline, and close the deals - working cross-functionally with product, marketing, solutions, and customer success. IN THIS ROLE YOU WILL - Build and manage a growing portfolio of enterprise accounts to drive ElevenCreative revenue in your territory, identifying new business opportunities where AI creative tools can transform how teams produce content - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI creative capabilities into measurable business value for senior executives and economic buyers - Develop and execute territory and account strategies from scratch, including target account identification, outbound sequencing, event strategy, and pipeline building - Develop a deep understanding of the AI creative landscape - customer use cases, competitive dynamics, and emerging trends - particularly as they apply to agencies, digital media, content studios, e-commerce, or technology startups - Partner with product, marketing, solutions engineering, and customer success to ensure smooth onboarding, deployment, and expansion of accounts - Serve as a trusted advisor to enterprise creative and marketing leaders, educating them on how AI is changing content production and where ElevenCreative fits in their stack - Represent ElevenCreative at industry events, conferences, and client meetings in your territory WHO YOU ARE We are looking for someone who combines enterprise sales instincts with genuine curiosity about how creative and marketing teams produce content at scale. You will thrive in this role if you: - Have 5+ years of quota-carrying sales experience selling technology, SaaS, or AI products to enterprise buyers, ideally with exposure to the creative tools, digital media, or content production space - Have deep familiarity with the AI creative tools or digital media landscape - you understand how enterprise creative and marketing teams evaluate, adopt, and deploy new tooling, and you know the industry well enough to build credibility with buyers quickly - Have proven success navigating complex, multi-stakeholder enterprise sales cycles across business, IT, legal, and procurement - Can translate technically complex AI capabilities - voice synthesis, image and video generation, dubbing, music creation - into clear business value for non-technical decision makers - Are comfortable building pipeline from scratch in a new market or territory, including outbound, events, and account-based strategies - Have strong executive presence and the ability to build relationships at the VP and C-suite level - Thrive in high-growth, fast-moving environments where the scope expands faster than anyone can fully prepare for, and treat that as a feature rather than a problem BONUS - Experience selling creative, design, media production, or content platform tools to enterprise buyers - Familiarity with AI or generative AI products and how enterprise buyers evaluate them - Experience with localization, dubbing, or audio and video production workflows and the buyers who own them - Deep knowledge of the agencies, digital media, content studios, e-commerce, or technology startups verticals and the enterprise buying dynamics within them LOCATION This role is remote, based in the United States. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategic Partner Development, Product Partnership...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Product Partnerships lead with deep experience in the semiconductor ecosystem. This is not a Sales role. You'll work with product, research, engineering, legal, and go-to-market teams to shape our platform strategy in semiconductors, source and structure the right partners, and land the commercial and technical agreements that let Anthropic and the industry build together. You'll be joining a small, senior team that operates at the intersection of frontier AI research and complex commercial deal-making. Semiconductors will be your primary vertical and where we expect you to spend the large majority of your time. That said, our Product Partnerships team is deliberately built of generalist deal-makers — everyone on the team can pick up a deal in an unfamiliar domain and run it end to end. As Anthropic's priorities evolve, we'll want someone who's genuinely excited to be thrown at a high-priority partnership in another domain — life sciences, code, or something we haven't thought of yet — and close it. Responsibilities - Research, source, structure, negotiate, and close strategic collaborations across the semiconductor stack, while shaping internal priorities for the vertical - Serve as the internal expert on semiconductor partnerships for research, product, and leadership, translating between silicon-industry realities and Anthropic's roadmap - Navigate complex counterparty organizations — R&D, legal, IP/licensing, and procurement — to get non-standard contracts and research agreements over the line - Structure commercial software, IP, and technology-access agreements with terms that work for both sides and preserve optionality for how the collaboration can grow - Coordinate cross-functionally across research, product, engineering, corp dev, policy, finance, and legal to scope, evaluate, approve, and implement partnerships end to end - Support executive-level engagements with strategic counterparties, including preparing briefings, deal frameworks, and negotiation strategy - Flex into other Product Partnerships verticals as company priorities shift, owning commercial deals outside semiconductors when that's where the highest-leverage work is You may be a good fit if you have - 8+ years in strategic partnerships, business development, technology licensing, or corporate development, with a meaningful portion of that spent inside or directly adjacent to the semiconductor industry - Range as a deal-maker — you've closed deals across more than one industry or deal type, you ramp fast on new domains, and you'd be energized (not frustrated) if we asked you to run point on a partnership well outside semiconductors - A track record landing complex, multi-stakeholder partnerships — commercial software or IP licenses, technology-access deals, or strategic alliances with large engineering organizations - Working fluency in the semiconductor landscape — you can hold your own in a conversation about design flows, PDKs, verification, or process nodes without needing a translator - Strong commercial and legal instincts on licensing — EULAs, IP rights, usage restrictions, and the creative structures that unblock deals when standard paper doesn't fit - Genuine curiosity about AI/ML and what frontier models can do for hardware design and manufacturing - Comfort operating with ambiguity in a fast-moving environment where the playbook is being written as you go - Excellent cross-functional collaboration skills — you make legal, finance, research, and executive stakeholders feel like you're on their team Strong candidates may also have - A technical foundation in EE, computer engineering, or a related field — or equivalent time in the trenches with design or manufacturing teams - Background negotiating enterprise software at scale - Experience with technology or IP diligence in M&A or asset-acquisition contexts The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $205,000 - $240,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Strategic Business Development Lead
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking a senior business development leader to own Anthropic's BD partnership footprint with a small number of the world's largest and most consequential technology companies. These are not single-threaded accounts. Each relationship spans many businesses at once — consumer products, devices and operating systems, productivity and collaboration software, cloud and developer platforms, commerce, and enterprise distribution. Your job is to see the whole board, decide where Anthropic should lean in and where it shouldn't, and turn that judgment into signed deals. The center of gravity for this role is product and distribution partnerships: co-developing opportunities with partners, and structuring the commercial, technical, and go-to-market terms that make those partnerships durable. You'll typically be running several deal streams inside the same partner in parallel — at different stages, with different counterparts, and with terms that interact with one another — and you'll be the person responsible for keeping them coherent. This is an individual contributor role for a seasoned dealmaker who is comfortable as the primary counterpart to senior executives at very large companies, who brings strong judgment to ambiguous, high-stakes situations, and who can carry a complex, multi-party negotiation from first conversation through signature and into execution. Key responsibilities - Manage a small number of large, multi-faceted partner relationships end to end: set the strategy for each relationship, decide which opportunities to pursue and in what order, and stay accountable for the overall health and commercial output of the partnership across every surface it touches - Lead product partnerships: identify and structure opportunities to embed Claude in partners' consumer and enterprise products, co-develop new products and features, and define the product, technical, data, and brand terms that come with them, working closely with Anthropic's product and engineering leaders - Run multiple deal streams in parallel: manage several concurrent negotiations within the same partner — product integrations, distribution and go-to-market, commercial and consumption agreements, and infrastructure — and sequence and connect them so terms in one stream reinforce rather than undercut the others - Negotiate complex, first-of-kind agreements: lead end-to-end negotiations involving novel commercial structures, revenue and economics sharing, product and roadmap commitments, exclusivity and competitive provisions, data terms, and multi-year, multi-component value exchanges - Act as an executive counterpart: build and manage relationships with senior executives and their teams on the partner side, serve as Anthropic's primary voice into the partnership, and prepare and steer Anthropic's own executives through partner-level engagements - Exercise judgment on behalf of Anthropic: weigh commercial upside against strategic, competitive, product, and mission considerations; know when to say no; and make clear, well-reasoned recommendations to Anthropic leadership on trade-offs that don't have a playbook - Drive cross-functional execution: coordinate Product, Engineering, Sales, Marketing, Finance, Legal, and Policy across the life of a partnership, from initial structuring through negotiation, launch, and ongoing governance, ensuring what we sign is something Anthropic can deliver Minimum qualifications - Direct experience owning a large, multi-business partner relationship, where you were responsible for the whole relationship rather than a single deal or product line - Track record of structuring and closing product partnerships — embedding technology into partner products, co-developed products, distribution through partner surfaces, or similar — in addition to conventional commercial agreements - Experience personally leading complex, multi-stakeholder negotiations with senior executives, including deals with interlocking terms, competitive sensitivities, and multi-year commitments - Demonstrated ability to manage several significant negotiations at the same time without losing the thread on any of them - Experience coordinating cross-functional execution (e.g., Product, Engineering, Legal, Finance) to bring a complex agreement from structuring through signature and delivery Preferred qualifications - 10+ years in strategic business development, strategic partnerships, or corporate development at technology companies, with meaningful time spent managing relationships with very large technology partners - Experience on either side of a partnership between a foundation model or AI platform provider and a large technology company - Experience working inside one of the very large technology companies, with a practical understanding of how decisions get made, who holds budget and roadmap authority, and how to navigate them - Experience with partnerships that span both consumer and enterprise businesses, or that combine product, distribution, and infrastructure components in a single relationship - Understanding of foundation model capabilities and how they translate into partner products, with enough technical fluency to work credibly with product and engineering leaders on both sides - Background in corporate development, strategy, or a legal or finance discipline involving structuring and papering unusually complex agreements The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 - $425,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Sr. Manager, Cash Application
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is scaling rapidly, and the volume of customer payments we receive is scaling with it. We are looking for a Senior Manager, Cash Application to take full ownership of the cash application function within our Invoice to Cash (I2C) organization. Reporting to the Head of Invoice to Cash, you will own the team, the daily operation, the KPI and SLA reporting, and the processes, procedures, and controls for cash application, and you will run the function with minimal oversight. This is a people leadership role with a clear build mandate: the function works today, and your job is to make it run predictably and efficiently at many times today's volume. Cash application is foundational to clean accounts receivable, accurate cash and revenue reporting, effective collections, and a smooth customer experience. Today the function is supported by a small team of Cash Application Specialists using an automation platform (Tesorio) that we launched earlier this year. Our operating model is automation first. Payment volume will grow many times over, and we expect the team to grow only fractionally, so the leverage has to come from auto-match rates, exception handling, Claude, and better upstream processes rather than from headcount. You will own that outcome: drive the cash application automation roadmap aiming for a largely touchless operation, define and refine the KPIs and SLAs the team is measured against, develop a small, high-performing team that manages exceptions rather than transactions, and keep the processes and policies underneath the function current as payment methods, entities, and systems change. You will work day to day with Collections, Credit, Billing Operations, Revenue Accounting, Treasury, Finance Systems, and Go-to-Market teams, as well as global and regional I2C leaders. We are looking for someone we can hand the function to: someone who identifies what needs to be built and builds it, runs the operation with data, brings sound recommendations on automation, policy, and staffing to I2C leadership, and escalates only what needs escalating. If you have scaled a cash application or AR operations function through rapid growth by automating it rather than staffing it, and want to do it again at a company building safe, frontier AI, we would love to hear from you. Key responsibilities - Take full ownership of the global cash application function, including daily operations, team output, systems, controls, and reporting, and be accountable for its accuracy and timeliness with minimal oversight. - Build a small, high-leverage team designed around exceptions rather than transaction volume: define the roles, skills, and regional coverage the function needs, hire and onboard specialists and contractors when automation alone cannot close the gap. - Coach, mentor, and manage the performance of Cash Application Specialists and contractors, setting clear individual productivity and quality targets and growth paths, and develop a team lead who can run the daily operation in your absence. - Build and run the team's operating cadence, including daily work allocation, queue management, escalation paths, and coverage for close, holidays, and regional time zones. - Own and drive the cash application automation roadmap, covering auto-match rules, remittance capture and parsing, exception routing, and automated posting to the ERP, with the goal of a largely touchless operation where the team's time goes to exceptions and root causes. - Serve as the day-to-day business owner of the AR automation platform for cash application, partnering with Finance Systems, Treasury, and the vendor on matching rules, bank and payment-processor feeds, ERP integration, and enhancement requests. - Champion Claude adoption within the team: identify where Claude can remove manual work (for example remittance interpretation, short-pay and deduction coding, customer remittance outreach, and reporting), pilot them, and help specialists build fluency and confidence using them in daily work. - Set and track automation and leverage targets for the function, such as auto-match rate, touchless posting rate, exceptions per specialist, and payments processed per head, and report progress against them. - Define, evaluate, and refine the KPI and SLA set for the function, including same-day and next-day application rates, unapplied and unidentified cash balances and aging, exception resolution time, remittance request turnaround, posting accuracy, and auto-match rate. - Build and maintain the dashboards that track team, regional, and individual performance against those targets, and publish regular, clearly framed performance reporting to I2C and Accounting leadership. - Run the operation with the data: identify trends and bottlenecks, track volume and exception rates against team capacity, and bring data-backed recommendations to I2C leadership on where the next automation investment should go and when, if ever, additional staffing is warranted. - Run a structured root-cause program for unapplied, misapplied, and unidentified cash and convert findings into durable upstream fixes with Billing, Collections, Treasury, and Go-to-Market. - Own and maintain the cash application policies, desktop procedures, and internal controls, proactively identifying where they need to change as payment methods, entities, systems, and volumes change and driving those updates through review with I2C and Accounting leadership. This includes unapplied and unidentified cash, on-account payments, short pays and deductions, refunds and overpayments, customer remittance requirements, and write-off thresholds. - Proactively identify and implement process improvements across the payment-to-posting cycle, standardizing how work is done across regions and entities and eliminating manual steps at their source. - Own the control environment for cash application, including segregation of duties, review and approval thresholds, and audit-ready documentation, and serve as the primary contact for internal and external auditors for the area. - Own the cash application component of month-end and quarter-end close, including cash-to-AR reconciliations, unapplied cash reporting, and timely resolution of reconciling items with Revenue Accounting and Treasury. - Manage the day-to-day partnership with Treasury and our banking partners on remittance data quality, lockbox and virtual account usage, and the cash application impact of new payment methods and entities as the company expands. - Partner with Collections and Billing Operations to resolve payment discrepancies, short pays, and disputes quickly, and to make sure applied cash flows through to accurate customer balances and dunning. - Represent cash application in I2C and Finance systems and process initiatives, including new system implementations and entity and payment-method migrations, and provide input into decisions that affect the function. - Work with regional I2C leaders to keep cash application standards consistent across regions while accounting for regional banking and payment differences. Minimum qualifications - Experience managing a cash application or accounts receivable operations team, including hiring, coaching, and managing performance, in a high-growth or high-volume environment. - Hands-on experience scaling a cash application function through significant transaction volume growth while holding headcount roughly flat, and a track record of identifying and delivering the process and automation improvements that made that possible with minimal oversight. - Experience implementing or optimizing a cash application or AR automation platform, with measurable improvements to auto-match rate, unapplied cash, or payments processed per head. - Experience defining and reporting on KPIs and SLAs for an operations team, and using that reporting to run the team day to day. - Deep knowledge of the end-to-end cash application process across wires, ACH, credit card, and lockbox, including remittance handling, short pays and deductions, unapplied and unidentified cash, and cash-to-AR reconciliation, such that partners across Finance seek you out on cash application questions. - Experience maintaining cash application procedures and internal controls and working directly with internal or external auditors. - Hands-on experience with an ERP such as NetSuite, Oracle, or SAP, and strong Excel or Google Sheets skills for analyzing large transaction datasets. - Clear written and verbal communication skills, including the ability to present performance data and recommendations to finance leadership and to work effectively with finance and non-finance partners. Preferred qualifications - 8+ years of progressive experience in cash application, accounts receivable, GL Accounting, or order-to-cash operations, including several years managing a team, ideally at a B2B SaaS or usage-based billing company growing quickly. - Experience as the business owner or administrator of an AR automation platform such as Tesorio, HighRadius, Billtrust, or Growfin, including configuring matching rules and shaping integration design rather than only using the tool. - Experience with Stripe, Salesforce, and modern billing systems such as Zuora, and with high-volume payment-processor settlement reconciliation. - Experience applying cash across multiple legal entities, currencies, and regions, and working with contractor or offshore team members. - Working knowledge of SOX controls and audit requirements as they relate to cash and accounts receivable. - Experience using Claude or other LLM-based tools to remove manual work in a finance or AR setting, and an interest in helping a team build the same habits. - Experience building capacity models that show how automation changes the relationship between transaction volume and headcount, and using them to make the case for automation investment. - Comfort with ambiguity, a bias toward action, and a willingness to stay close to the details while building for scale. - A passion for AI and an interest in the responsible development of advanced systems. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 - $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Senior Partner Account Manager –Global Systems Int...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Senior Partner Account Manager (PAM) to own our relationship with one to two of the world's largest global systems integrators. This is a general-management role disguised as an alliance role: you will set the multi-year joint strategy with the partner's C-suite, negotiate the strategic agreement that underpins it, and then build the machine — go-to-market, solution co-development, delivery readiness, and enablement at a scale of tens of thousands of practitioners — that turns Claude into one of the partner's largest and fastest-growing practices. You will be measured on the size and health of the joint business: progress against a $1B+ Claude practice plan, Anthropic ARR sourced and influenced through the partner, certified and delivery-ready practitioners (50,000+), co-developed solutions in market with reference-able customers, and the depth of executive alignment on both sides. Key responsibilities - Own the joint business. Build and run a multi-year joint business plan with each GSI covering services bookings, Anthropic ARR, priority industries and geographies, investment, and headcount. Report on it to Anthropic and partner executive leadership quarterly. - Lead at the C-suite. Be the primary Anthropic relationship owner for the partner's Group CEO, service-line and industry CEOs, CTO/Chief AI Officer, and Chief Learning Officer. Map and activate Anthropic executive sponsors, run CEO-level QBRs, and shape the partner's public AI narrative (earnings calls, analyst days, flagship events) around Claude. - Negotiate the strategic agreement. Structure and close multi-year strategic collaboration agreements spanning consumption and resale commitments, co-investment and market development funds, co-marketing, IP and solution terms, and enterprise-wide internal deployment of Claude across the partner's own workforce. - Co-develop solutions. Partner with Anthropic Product, Applied AI, and the GSI's CTO office to co-build industry and horizontal offerings, agentic and Claude Code delivery accelerators, and reference architectures; take them to market with named launch customers and published references. - Build a 50,000+ practitioner practice. Design and land a certification and delivery-readiness system inside the partner — embedded in their academy/L&D, train-the-trainer led, tied to Claude Partner Network tier requirements — and hold the partner accountable to capability they build themselves rather than capacity Anthropic supplies. - Drive global co-sell. Stand up joint account planning and pursuit governance with Anthropic field leadership across NA, EMEA, and APAC; personally engage on the largest strategic pursuits; ensure clean attribution through deal registration and CRM discipline. - Run alliance governance. Establish and chair a joint steering committee with named workstreams (GTM, solutions, delivery readiness, enablement, marketing), clear owners on both sides, and a published operating cadence. - Lead through others. Orchestrate a global virtual team of partner solutions architects, partner marketing, enablement, regional PAMs, and sales leaders; mentor PAMs across the team; scope and make the case for dedicated resourcing as the business scales. - Shape the program. Bring the voice of the largest GSIs into Anthropic's partner strategy, Elite-tier program design, and product roadmap. Minimum qualifications - 15+ years in alliances, partner sales, or consulting leadership, including 8+ years owning a top-tier GSI relationship (e.g., IBM, NTT Data, Capgemini) at a hyperscaler or category-defining enterprise software/AI company — or the mirror-image role leading a hyperscaler/AI alliance from inside a GSI. - A track record of personally building or scaling a partner practice to $500M–$1B+ and tens of thousands of trained practitioners, with the joint business plan, governance, and metrics to show for it. - Demonstrated C-suite presence: you have set agendas with GSI Group CEOs and service-line leaders, and you can hold a strategy conversation and a commercial negotiation in the same meeting. - Experience negotiating and closing multi-year strategic collaboration agreements with nine-figure commitments. - Fluency in GSI economics — utilization, pyramid, offering margin, industry P&Ls, delivery-center models — and how a new technology practice actually gets funded and staffed inside one. - A strongly commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable pushing a partner to invest in its own capability. - Global operating experience across NA, EMEA, and APAC, including time with India-based delivery leadership. - Low ego, high curiosity, and a habit of making the people around you better; you put the mission ahead of personal credit. Preferred qualifications - Experience launching co-developed partner solutions with a product/engineering organization, including agentic or developer-tooling offerings. - Prior ownership of a large-scale partner certification or academy program. - Hands-on familiarity with Claude, Claude Code, LLM application architectures, and enterprise AI deployment and governance. - Experience at a high-growth company where the program was being built while the plane was flying. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 - $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
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