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Product Manager, New Markets and Monetization
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's New Markets and Monetization team exists to bring transformational AI to every business. Model capabilities are compounding, and the Claude Platform is how businesses build with our models. Our job within the Claude Platform is to make sure that every industry, not just software, can build on frontier AI with our APIs and that everyone who builds on Claude prospers by it. The work falls into two pillars that reinforce each other. - Verticals: identifying and building for the next API markets. - Monetization: the commercial machinery that lets the platform do business anywhere, with anyone: a single way for usage that flows through partners, resellers, and other platforms. We're hiring the founding product managers onto this team, and this posting covers all of them. You will own one of the areas below outright, work day to day with a dedicated engineering lead and designer, and be measured on numbers that are company-level goals for the half. Almost none of this exists yet, so most weeks you will be the person defining the problem rather than receiving it. Key responsibilities - Partner and platform billing. How usage that reaches Claude through a partner, reseller, or another platform is metered, attributed, and billed, and the program terms that go with it, so indirect volume can grow without our risk growing with it. - Spend observability and controls. Giving enterprise buyers a precise view of what they spend and where, and turning that into limits and controls they can enforce, including programmatically. - One account, and the startup path built on it. One login and one wallet across the API and Claude's subscriptions, so a builder's first commit, first production call, and first invoice are on a single plan. - A vertical. The platform strategy for a particular industry: what builders there need that the platform doesn't yet do, which bets to make, and shipping them with the vertical's own product and go-to-market partners. Whatever your focus, you will: - Build on primitives owned by the Billing Platform and Auth & Identity teams, and ship with Growth, Go-to-Market and Startups, Legal, Finance, and Data Science - Structure the commercial terms yourself, whether that's pricing, revenue attribution, or partner and startup program terms, with Finance, Legal, and Business Development - Talk to every side of the ecosystem, from enterprise buyers and startup builders to the partners that resell or embed Claude and the industry customers we're building for, and turn it into a roadmap where each new participant makes the platform more valuable to the rest - Own the team's outcome metrics: the share of the platform's business outside coding, new startup revenue, volume unified across the API and Claude's subscriptions, and the volume partners book on Claude, and make sure the instrumentation exists to know whether what you shipped moved them - Write the strategy, the specs, and the analysis yourself Minimum qualifications - Have owned a developer platform, API, billing or money-movement product, or self-serve growth product end to end, and were the person accountable for its revenue or activation number (for most people this means five or more years as a PM, but we care about the ownership, not the years) - Have built with or shipped on top of large language models, and have a view on what changes about billing, identity, or distribution when the customer is sometimes an agent - Are technically fluent: you read API docs, work through a billing, identity, or attribution design with engineers, and make calls on platform primitives yourself - Pull your own data: SQL or equivalent, to define a metric, build a funnel, or size a market - Have negotiated pricing, revenue share, or program terms with Finance, Legal, or Business Development counterparts - Write clearly enough that an engineer, an executive, and an external partner can each see the tradeoff you're making - Care about Anthropic's mission, and specifically about growing this platform in a way where the people building on it share in the upside Preferred qualifications - 8+ years of product management experience - Worked on metering, usage attribution, reseller or cloud-marketplace channels, or enterprise spend management - Taken a developer platform into a new industry, or built product in healthcare, life sciences, financial services, or another regulated industry - Grown a developer product's self-serve or startup business, including its pricing and packaging - Built account, identity, or subscription systems that span more than one product - Taken a product from zero to one, where the users, the product, and the economics all had to be worked out at once The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 - $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Manager, Customer Success - Beneficial Deployments
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Manager of Beneficial Deployments Customer Success at Anthropic, you'll be a pivotal front-line leader managing Customer Success Managers who drive value across our portfolio of Beneficial Deployments Customers. Anthropic’s Beneficial Deployments team is focused on building AI for good through partnerships with high-impact organizations across education, public health, life sciences, economic mobility, and more. You'll directly coach and develop a team of 4+ CSMs while maintaining strategic oversight of high-impact customer engagements. This role demands exceptional people leadership combined with deep product knowledge and customer success acumen to guide your team in maximizing customer value and expanding our footprint across mission-driven organizations. This will be a player-coach role: in addition to leading the team, you will directly own a few strategic accounts, keeping you close to the day-to-day work of driving partner impact and letting you model excellence for your team . You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: - Directly manage and develop a team of 4-8 Customer Success Managers supporting strategic nonprofit accounts - Serve as a player-coach by directly owning a few strategic accounts, driving outcomes for our highest-impact partnerships while demonstrating best-in-class customer success practices for the team. - Help shape and execute account strategies that nurture growth and deepen impact within nonprofit and mission-driven organizations, adapting enterprise CS motions to the realities of nonprofit budgets, capacity, and stakeholder structures - Support future nonprofit launches. As our products and offerings evolve, partner with Product, Marketing, Partnerships, and Sales to determine how we bring them to customers, and hold the team accountable for partners realizing the value the launch promised. - Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite - Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders across flagship partnerships - Help shape our systems integrator and implementation partner model, partnering internally to extend delivery capacity and reach far more nonprofits than we can serve one to one - Serve as a visible voice on AI adoption in the nonprofit and mission-driven sector, represent Anthropic at sector convenings, customer-facing forums, and bring that external point of view back to sharpen our strategy - Build and refine scalable CS processes including success planning frameworks, QBR templates, and repeatable sector playbooks - Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies - Collaborate cross-functionally with Product, Engineering, Partnerships, Marketing, and Policy to advocate for customer needs and drive a seamless customer journey - Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales - Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise - Conduct regular 1:1s, performance reviews, and career development planning for direct reports - Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio - Develop customer advocacy programs including case studies, testimonials, and communities of practice You may be a good fit if you have: - 7+ years of experience in customer success, account management, or customer-facing roles, with 3+ years of front-line management experience and nonprofit experience. - Proven ability to drive value realization and measurable customer outcome, with working knowledge of consumption-based and seat-based business models; you measure success by the impact delivered, not consumption alone. - Clear understanding of nonprofit operational realities (budget cycles, grant funding, board governance, resource constraints) and awareness of how mission-driven organizations evaluate success (impact metrics, beneficiary outcomes, funder requirements) - Proven track record of managing and building customer success teams in Nonprofit, SaaS, API, or AI/ML companies - Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings - Strong executive presence and ability to represent Anthropic with customer technical and business leaders - Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes - Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning - Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes - Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs - Track record of achieving team targets for expansion, retention and customer satisfaction - Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology Key Qualifications & Experience: - People Management - Customer Success Strategy (Build the business) - Executive Customer Engagement - Operational Building (Run the Business) - Product & Technical Acumen The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 - $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Manager, Corporate Network Engineering
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Corporate Network Engineering team owns Anthropic's corporate network: the wired, wireless, and edge infrastructure in our offices and research facilities around the world, and the standards, management systems, and telemetry that let a small team run them. We hold that network to the bar of a production service — designed for failure, managed as code, observable end-to-end, and secure by default — while delivering reliable connectivity to the people who depend on it every day. You'll set the technical direction together with your engineers and own the final decision on it and on the architecture standards, review and guide designs and the hard trade-offs, and lead vendor and platform decisions. You'll lead and grow a small team of network engineers: set priorities, drive decisions to closure, hire, and develop people. The team is small and the scope is broad, so this role needs real depth in campus and edge networking, judgment about what to standardize, automate, buy, and build, and the range to go from a wiring-closet decision to a budget defense in the same afternoon. You'll report to the head of IT Engineering and partner closely with our Buildouts, AV, and Endpoint teams; with Security Engineering on network security, authentication, and detections; with Physical Security, whose systems are critical for protecting Anthropic employees and depend on a reliable network; with Workplace, Real Estate, Procurement, and external logistics and integration partners on new site buildouts; and with our production networking teams, whose bar for reliability and automation is the one we hold ourselves to. Your work will directly shape how we scale to AI Safety Level 4 and beyond. Responsibilities - Lead and grow the Corporate Network Engineering team — hiring, development, performance, planning, and prioritization - Set technical direction with the team and own the final call on architecture standards across edge, campus switching, wireless, segmentation, out-of-band management, and telemetry; review designs and risky changes, and step in on the hard problems - Own reliability and operations: monitoring people act on, incident response and post-incident reviews that produce changes, an on-call and escalation model a small team can sustain, change safety, and lifecycle currency - Move the fleet toward network-as-code: templated configuration with change control, staged rollouts, drift detection, and automation that removes operational toil - Partner with Security Engineering and Detection & Response on network authentication, segmentation, and the network as a detection source - Deliver networks for new offices and research facilities and upgrade existing sites through live migrations — with Buildouts, AV, Physical Security, Workplace, Real Estate, and our logistics partners — while keeping interruptions to employees minimal - Own vendor, carrier, and integrator relationships and the network hardware budget: evaluations, contracts, lead times, and multi-year refresh You may be a good fit if you - Have 10+ years designing, building, and operating enterprise campus and edge networks, including at least one environment with dozens of sites across regions - Have 5+ years leading engineers, including at least 3 years as a people manager - Lead through technical judgment: whether or not you've been hands-on-keyboard lately, you can go from architecture to protocol behavior to failure modes with your engineers, and your reviews make their designs better - Default to the secure design, then do the creative work to make it painless for the people using it — and can walk an executive or an engineer through the trade-off and make a recommendation - Have run the operational side, not just designed it: out-of-band access, monitoring people act on, an on-call model a small team can sustain, and change safety - Are pragmatic about what to build, buy, or automate, have run vendor evaluations with real money at stake, and chase problems across organizational boundaries to the actual root cause - Communicate clearly with engineers, executives, contractors, and landlords, and can bring a room of senior engineers with strong opinions to a decision they'll commit to - Want real technical ownership with a small team — including if you've led a larger organization before — and care about building infrastructure for an organization trying to get AI right Strong candidates may also - Have led corporate networking at a company that added offices faster than it added network engineers - Have implemented certificate-based network authentication (802.1X/EAP-TLS or equivalent) and identity- or device-based segmentation at scale - Have shipped network configuration as code and built telemetry pipelines that security and support teams actually use - Have designed dense wireless for large event spaces and high-occupancy floors - Have been through multiple office builds with real estate and construction teams — including networks that physical security systems depend on — and know what to ask for before the walls close - Have managed integrators, MSPs, or smart-hands providers as an extension of a small team while keeping design authority in-house Technical Skills We're looking for deep, hands-on experience in each of these — not surface familiarity: - Enterprise edge: firewalls and routing (HA design, routing protocols, policy management across a fleet) - Campus switching and high-density enterprise wireless (L2/L3 design, redundancy, RF design, 6 GHz, high-density venues) - Segmentation and access control (certificate-based 802.1X, dynamic segmentation, guest and IoT isolation) - Out-of-band management and secure, auditable administrative access - Network automation and configuration as code (Python, templating, vendor APIs, source control, CI) - Network observability (streaming telemetry, flow and log pipelines) - Physical infrastructure for buildouts (MDF/IDF design, structured cabling, power and cooling, carrier and path diversity) Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 - $325,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
M&A Tax Director
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for an M&A Tax Director to join our Tax Team at Anthropic. As the company pursues an active and growing pipeline of acquisitions, acqui-hires, data center investments, joint ventures and other strategic transactions, this role will be a core member of our transactions tax function, working closely with our M&A Tax Lead. You will support and lead tax workstreams across the deal lifecycle, from initial evaluation through post-closing integration, and serve as a trusted resource for our Corporate Development, Legal, and Finance teams. Beyond transactions, this role will support a wide range of strategic and operational tax matters. This is a high-impact role with significant ownership and a front-row seat to some of the most consequential transactions and tax planning work happening in AI today. If you're excited to help build a function from the ground up at a company working on one of the most important challenges of our time, we'd love to hear from you. Key responsibilities - Lead and manage tax workstreams for acquisitions, mergers, acqui-hires, asset and stock purchases, corporate reorganizations, financing transactions, and minority investments, including tax due diligence, risk identification and quantification, and deal structuring analysis - Partner with Corporate Development on deal pipeline evaluation, providing early-stage tax input to inform go/no-go decisions and deal economics - Draft and review tax provisions in transaction documents, including purchase agreements, merger agreements, and ancillary deal documents - Support post-acquisition tax integration planning, including entity rationalization, intercompany restructuring, and tax attribute analysis - Advise on tax considerations for data center investments, build-to-suit arrangements, leases, and related infrastructure transactions, and coordinate with relevant team members on incentives, credits, and indirect tax matters - Advise on the tax structuring of joint ventures, strategic partnerships, and REIT-related investment structures, including real estate and data center joint venture arrangements - Help build and maintain transactions tax playbooks, due diligence checklists, and internal processes - Coordinate with the tax compliance and provision teams to ensure clean handoff of closed transactions, including documentation of structure, elections, tax attributes, and reporting positions - Prepare technical tax memoranda documenting transactions, material tax positions, and risk assessments to support internal sign-off, financial statement audit, and tax return filing positions Minimum qualifications - JD or CPA - M&A and transactional tax experience gained at a large law firm, Big 4 M&A tax practice, or in-house transactions tax team - Strong technical expertise in federal and state tax rules governing corporate transactions, including Section 338, Section 368 reorganizations, and asset and stock acquisitions - Experience running tax due diligence workstreams and quantifying tax exposures in transaction contexts - Experience drafting and negotiating tax provisions in M&A transaction documents - Experience supporting post-acquisition integration from a tax perspective, including entity rationalization and intercompany restructuring Preferred qualifications - 7-10 years of tax experience, with significant M&A and transactional tax exposure - LL.M. in Taxation or MST - Experience providing general tax advisory support, including advising on commercial contracts, operational matters, and cross-functional tax questions - Experience with joint ventures, partnerships, minority investments, revenue-sharing arrangements and financing transactions - Experience with REITs, including REIT qualification and tax considerations for REIT joint ventures and real estate investment structures - Experience with data center acquisitions, infrastructure transactions, or real estate tax considerations - Tax experience at a high-growth technology company - Knowledge of state and local tax (SALT) implications of transactions - Experience with equity compensation tax issues in the context of acquisitions and acqui-hires - Exposure to international tax aspects of cross-border acquisitions - Exceptional communication skills, with the ability to translate complex tax issues into clear, actionable guidance for Legal, Finance, and Corporate Development partners - Comfort with ambiguity and a willingness to help build processes from scratch in fast-paced environments - Passion for Anthropic's mission to build safe, transformative AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 - $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Infrastructure Capacity Planner, Demand Planning
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's infrastructure fleet spans a growing set of clouds, neoclouds, and on-prem sites. Every part of it is expanding rapidly. Capacity Engineering is the team that connects every stage of that growth, from capacity planning to supply management to capacity delivery to utilization. We partner on supply deals, wire telemetry from day zero, own the canonical capacity data layer, and build the planning and enforcement tools every research and product team relies on. As an Infrastructure Capacity Planner on the Demand Planning team, you'll own the medium-range demand forecast for every resource class we consume: accelerators, CPU, storage, network, and managed services. Your forecast will support sourcing and purchasing, prioritization, efficiency targets, and workload optimization. Key responsibilities - Build and own the medium-range multi-resource demand forecast: accelerators by chip/interconnect class, CPU by shape, storage by tier and access pattern, egress by path, managed services by SKU — driven by model roadmap, RL/inference growth, eval volume, and retention policy rather than trend lines. - Run the plan-vs-reality loop. Diff planned allocations against observed fleet occupancy weekly, surface unrecorded trades and stale allocations, and drive variance toward zero with our planning-tools and data teams. - Qualify each incoming capacity tranche against the forecast before signature: right shape, region, quarter, and supporting-resource envelope (storage, egress, CPU). - Partner with Finance and cost-efficiency teams to turn the forecast into core drivers covering the large majority (≥80%) of non-accelerator spend, and to aim savings work where waste will appear next. What you bring - Have done capacity, demand, or supply planning for large-scale technical infrastructure (cloud, HPC, hyperscale, or a large internal platform) and can articulate the difference between a forecast, a plan, and an allocation. - Build the model yourself rather than specifying it for someone else: SQL against a warehouse, Python/pandas or a proper forecasting/optimization stack. - Understand data-center resource classes well to know why storage and egress don't forecast like GPUs, and why a contract's headline chip count is rarely the binding constraint. - Prefer simple, inspectable models to clever opaque ones, and instrument your own forecast error. Preferred qualifications - Direct experience with cloud or neocloud providers on reserved-capacity onboarding, private offers, or capacity commitments. - Demand planning or forecasting experience for accelerator fleets, including translating research or product roadmaps into resource requirements. - Data center or colocation delivery experience: power and space planning, network turn-up, site acceptance criteria, and vendor management. - Experience with accelerator health and burn-in, collective-communications sanity testing, or fleet-health SLOs, and the ability to define healthy rigorously. - Experience building lifecycle or state-machine services, or systems of record for infrastructure assets. - Experience onboarding a new hardware generation into an existing scheduler and observability stack. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Finance & Strategy, Deal Velocity
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, legal, and compliance teams to ensure our products reach customers to support Anthropic's rapid growth. Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in — embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale. Key responsibilities - Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion - Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes - Build AI-native tooling with internal teams to meaningfully scale our commercial processes - Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close - Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards - Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input - Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals - Track and analyze deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations - Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks Minimum qualifications - Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go - Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it - Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments - Strong project management skills with experience juggling multiple critical initiatives - Bias toward action and comfort operating in ambiguity - Have experience with CRM systems, CPQ tools, and contract management platforms - Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership Preferred qualifications - Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment - Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM) - Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems - Experience with deal operations at companies with subscription and/or consumption-based business models - Knowledge of enterprise software contract terms and industry-standard commercial practices - Understanding of AI business models and the unique commercial considerations The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 - $325,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Finance & Strategy, Deal Strategy
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, and legal teams to ensure our products reach customers to support Anthropic's rapid growth while maintaining the financial discipline and risk management practices essential for a frontier AI company. You'll have the opportunity to build scalable processes from the ground up and directly impact some of our most strategic customer relationships. Responsibilities - Financial Analysis : Conduct growth and margin analysis, discount impact assessment, and deal profitability modeling to support data-driven decision making - Deal Structure Optimization : Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests - Deal Review and Approval Management : Review and analyze enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications - Cross-Functional Coordination : Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals - Risk Assessment : Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders - Policy Implementation : Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives - Process Development : Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls - Documentation and Reporting : Maintain comprehensive deal documentation and provide regular reporting on deal strategy metrics, trends, and performance You may be a good fit if you - Have 7+ years of experience in deal strategy, deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment - Possess hands-on experience building sophisticated financial models, conducting pricing optimization, and structuring complex deals - Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments - Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows - Have experience with CRM systems, CPQ tools, and contract management platforms - Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail - Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership Strong candidates may also have - Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles - Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking - Experience with deal desk operations at companies with subscription and consumption-based business models - Knowledge of enterprise software contract terms and industry-standard commercial practices - Understanding of AI business models and the unique commercial considerations The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 - $325,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Customer Success Manager, DACH
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Job Description About the role Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: - Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion - Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions - Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer - Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments - Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers - Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment - Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows - Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement - Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic - Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures You may be a good fit if you have: - 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) - Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each - Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns - Experience explaining and demonstrating technical products to various audiences - Strategic mindset to identify growth opportunities and translate them into actionable expansion plans - Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs - Strong project management skills and ability to manage multiple customer relationships - Passion for AI and interest in responsible development of advanced systems - Experience working in and building a growing region, while navigating across time zones with US-based headquarters - A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player - (Bonus) Fluency in French, German, Spanish or Italian The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €150.000 - €190.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Customer Success Manager
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as our first Japan-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As the founding CSM in Japan, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: - Build trusting, strategic relationships with key Japanese customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion - Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions - Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer - Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments - Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of Japanese customers - Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment - Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows - Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement - Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic - Build Anthropic's brand and customer relationships as the first in-region CS presence, developing where needed, Japan-specific processes, playbooks, and best practices that account for regional business cultures You may be a good fit if you have: - 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) - Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each - Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns - Experience explaining and demonstrating technical products to various audiences - Strategic mindset to identify growth opportunities and translate them into actionable expansion plans - Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs - Strong project management skills and ability to manage multiple customer relationships - Passion for AI and interest in responsible development of advanced systems - Experience working in and building a growing region, while navigating across time zones with US-based headquarters - A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player - Fluency in English and Japanese Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
National Security Policy, Senior Manager
At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. As Scale continues to grow its Government Relations function, we are looking for a National Security Policy Senior Manager to support our engagements with the National Security apparatus, Congress, and the Administration. The successful candidate will have a track record of contributing to successful policy outcomes and the ability to help translate business objectives into effective policy engagement, working closely with and reporting to Scale's National Security Policy Lead. You will: - Support Scale's AI policy engagement with the National Security apparatus - Work with the Public Sector Business Unit to help shape and support programs at the DoD, Intelligence Agencies, and beyond, contributing to efforts around funding lines, requirements, and other items in support of growing our business - Contribute to the formation and execution of Scale's policy strategy and priorities - Coordinate internal collaboration with the Public Sector Business Unit (PSBU), to include contributing to workflow improvements for cross-functional efforts and building templates and playbooks for recurring internal processes - Prepare briefing materials, memos, and talking points to support senior leader engagements and Scale leadership's own external engagements, such as meetings, conferences, and public forums - Own stakeholder and relationship tracking to support long-term engagement planning, including post-engagement follow-through - Provide administrative support with external consultants and advisors, as well as for executive engagements and travel - Draft internal updates and synthesized analysis on policy announcements, legislative changes, and relevant national security developments — distilling what key developments mean for Scale's business and priorities — on a recurring cadence or as major news arises - Develop and maintain a national security policy calendar and roadmap, tracking key milestones such as PPBE timelines, DoD budget and program decision points, senior leadership transitions, and other relevant executive branch actions - Support engagements with industry trade associations, think tanks, and other relevant external groups on behalf of the Company - Monitor policy and regulatory changes for potential impact to Scale's business Ideally you'd have: - 5-8 years experience in defense policy, government, defense tech, or the broader defense industry - Experience contributing to or supporting consensus-building at trade associations, standards bodies, or similar venues - Experience supporting company responses to rulemakings, requests for comment, or similar processes - Excellent written and verbal communication skills - Previous technical experience such as research/peer-reviewed publication, covering technology policy as an issue area within Government, working at a technical Government agency within the Executive Branch, or experience in the technology sector - A track record of managing multiple workstreams simultaneously Nice to haves: - History working within a startup environment or tech company Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $170,400 - $205,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Engineering Site Lead
Perplexity is revolutionizing how people discover and interact with information through AI-powered search and knowledge tools. As we expand our global footprint, we're establishing a strategic presence in London to drive innovation and growth across Europe. The Role: We're seeking an exceptional Site Lead to establish and scale our London office. This is a unique opportunity to shape Perplexity's presence in one of the world's leading tech hubs, building teams and culture from the ground up while driving technical excellence in infrastructure and AI systems. As Site Lead, you'll serve as the face of Perplexity in London, responsible for building our technical organization, fostering a world-class engineering culture, and directly managing one or more infrastructure teams. You'll report to senior leadership and work cross-functionally with teams across our global footprint. The individual in this role will manage teams in LON themselves while also facilitating. Responsibilities: Site Leadership & Culture - Establish and lead Perplexity's London office, setting the cultural foundation and operating principles - Build a collaborative, high-performance engineering culture that aligns with Perplexity's values while embracing the strengths of the London tech ecosystem - Serve as the primary point of contact for all London-based activities and represent the site in company-wide strategic discussions - Partner with People/HR, Finance, and Operations to ensure seamless site operations - Drive local community engagement, partnerships, and Perplexity's brand presence in the London and European tech community Technical Leadership: - Directly manage and mentor one or more infrastructure or AI infrastructure teams in London (5-15+ engineers) - Set technical direction and strategy for London-based infrastructure initiatives in alignment with company-wide goals - Drive architectural decisions and technical excellence across teams - Ensure robust systems for deployment, monitoring, scalability, and reliability of infrastructure supporting AI/ML workloads - Collaborate with engineering leaders globally to align on technical standards, best practices, and cross-site initiatives Team Building & Talent: - Build and scale high-performing infrastructure and AI infrastructure teams through strategic hiring - Develop and execute talent acquisition strategy for the London site in partnership with recruiting - Create career development frameworks and growth opportunities for engineers - Foster technical mentorship and knowledge sharing across teams and sites Cross-functional Collaboration: - Partner with Product, Engineering, and Research teams globally to understand infrastructure needs and deliver solutions - Coordinate with other site leads and engineering leaders to ensure effective cross-site collaboration - Contribute to company-wide infrastructure strategy and roadmap planning - Facilitate knowledge transfer and best practice sharing across global teams Qualifications: Required - 10+ years of experience in software engineering with 5+ years in infrastructure, cloud infrastructure, or AI infrastructure roles - 3+ years of people management experience, including building and scaling teams - Proven track record of establishing or significantly growing an engineering site or office - Deep technical expertise in distributed systems, cloud platforms (AWS, GCP, or Azure), and infrastructure automation - Experience with infrastructure supporting large-scale AI/ML systems, including: - GPU infrastructure and orchestration - ML training and inference pipelines - Model serving and deployment at scale - Strong understanding of modern infrastructure technologies: Kubernetes, Terraform, container orchestration, CI/CD systems - Demonstrated ability to set technical vision and drive execution across multiple teams - Excellent communication and stakeholder management skills - Experience working in fast-paced, high-growth technology companies - Passion for building inclusive, diverse, and high-performing teams Preferred - Experience at companies focused on AI/ML, search, or large-scale consumer applications - Previous experience as a site lead, office lead, or similar multi-team leadership role - Background in building infrastructure for LLM training or inference - Contributions to open-source infrastructure or AI infrastructure projects - Experience scaling teams from 0 to 20+ engineers - Active involvement in the London or European tech community - MBA or advanced technical degree What Success Looks Like: 30 Days - Deep understanding of Perplexity's infrastructure, technology stack, and organizational structure - Established relationships with key stakeholders across engineering, product, and leadership - Initial hiring plan and culture strategy for London site established - Help the Search, API, AI and Infra teams build out their hiring pipelines 90 Days - Core infrastructure team established and ramping in London - Clear technical roadmap and priorities defined for London-based teams - Site culture and operating rhythms established (team meetings, all-hands, cross-site syncs) - London office actively participating in company-wide infrastructure initiatives 1 Year - London site operating as a high-functioning hub with 15-30+ engineers - Infrastructure teams delivering measurable impact on system reliability, performance, and scalability - Strong talent brand established in London market with healthy hiring pipeline - London recognized internally as a strategic site contributing to Perplexity's technical leadership Why Join Perplexity - Ground-floor opportunity to build and lead a strategic site for a fast-growing AI company - Work on cutting-edge AI infrastructure challenges at massive scale - Shape the culture and technical direction of an entire office - Competitive compensation including equity - Comprehensive benefits package - Flexible work environment - Opportunity to make a significant impact on how millions of people access and interact with information Location: London, United Kingdom (Hybrid) Perplexity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Deployment Lead, Semiconductors- SF
About the Team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Deployment Lead, you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the semiconductor vertical to deploy next-generation AI capabilities. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel between 25-50% is required. In this role, you will: - Own the technical delivery plan for multiple interdependent work streams, translating customer objectives into a roadmap with milestones, dependencies, and acceptance criteria. - Run day-to-day engineering execution by tracking and driving delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. - Embed with Semiconductor customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. - Shape production deployments that integrate with customer infrastructure, data systems, and engineering toolchains, including export-controlled environments. - Partner with Product and Research so platform components and research work streams land in time to support deployment goals. - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models. - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. - Help define how OpenAI engages Semiconductor customers. You might thrive in this role if you: - Bring 7+ years of customer‑facing technical delivery leadership. - Have deep expertise in Semiconductor workflows, including RTL design, verification, EDA tooling, and physical implementation. - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. - Excel in high ambiguity environments. Know how to simplify complex and dynamic work. - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems. - Think strategically and pattern-match. Able to step back from execution detail, recognize broader trends across deployments, and connect customer needs to scalable, reusable solutions. - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs. - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls. - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution. - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Cloud Partner Enablement Lead
About the Role We are looking for a senior partner success and learning professional to activate cloud partners to co-sell and deploy customer solutions at scale. This role leads the enablement strategy and execution that equip partner teams to turn joint priorities into measurable customer and business outcomes. As a trusted advisor to strategic partners, you will turn shared business priorities into practical enablement programs that help partner sales, technical, customer success, and leadership teams identify joint opportunities, co-sell effectively, and deploy customer solutions successfully. You will own the partner enablement relationship for an assigned portfolio and work across internal teams to ensure programs are coordinated, scalable, and connected to measurable partner, customer, and business outcomes. This is not a traditional training delivery role or a quota-carrying partner account manager position. It is a consultative, partner-facing role for someone who can shape strategy, build relationships, translate complex AI capabilities into effective learning experiences, lead persuasive enablement sessions, and guide strategic partners toward sustained success. In this role, you will: Own strategic partner enablement and success - Serve as the primary enablement and success lead for a portfolio of strategic cloud platforms. - Develop a deep understanding of each partner’s business, priorities, audiences, existing learning infrastructure, and strategic relationship with our company. - Build partner-specific enablement strategies aligned to shared goals, priorities, and the broader partnership strategy. - Establish trusted relationships with partner leaders, alliance teams, enablement stakeholders, sales organizations, technical communities, and post-sales teams. - Lead ongoing planning conversations, enablement reviews, stakeholder check-ins, and executive updates that keep partners and internal teams aligned. - Identify gaps, risks, opportunities, and emerging partner needs, then coordinate the right response across internal and partner stakeholders. Design and deliver relevant learning programs - Translate partner priorities, product capabilities, customer use cases, and go-to-market objectives into clear learning strategies and practical enablement plans. - Create and manage differentiated learning pathways for partner sellers, solutions architects, developers, customer success teams, services teams, and leaders. - Develop and deliver scalable enablement experiences, including workshops, technical deep dives, executive briefings, office hours, train-the-trainer programs, partner communities, and reusable learning resources. - Collaborate with subject matter experts to ensure learning content is accurate, audience-specific, and grounded in real customer and partner scenarios. - Adapt programs for different partner business models, geographic regions, technical maturity levels, and strategic priorities. - Build repeatable program frameworks while tailoring the partner experience where the relationship requires a more customized approach. - Promote practical understanding of generative AI, responsible AI use, product capabilities, solution positioning, technical implementation considerations, and customer value. Drive co-sell, deployment, and strategic outcomes - Activate partner sales, technical, and customer success teams with the knowledge, confidence, and practical skills to co-sell and deploy customer solutions at scale. - Support partner readiness across technical, sales, customer success, and leadership audiences. - Connect enablement activity to co-sell execution, successful customer deployments, partner engagement, and partner-influenced business outcomes. - Develop partner champions and internal advocates who can extend learning and knowledge sharing across their organizations. - Use partner feedback, stakeholder input, and program data to refine enablement approaches and remove barriers to success. - Ensure partner teams can access the resources, experts, and support they need to participate effectively in strategic initiatives. Lead through cross-functional partnership - Work closely with strategic alliances, partner management, sales, solutions architecture, product, developer relations, customer success, marketing, and learning teams. - Translate product launches, strategic initiatives, and evolving partner priorities into coordinated enablement actions. - Represent the voice of the partner internally, sharing practical feedback on learning needs, content gaps, product questions, and program effectiveness. - Coordinate across teams to deliver a cohesive experience without duplicating existing partner management, account ownership, or sales responsibilities. - Influence stakeholders at multiple levels, from individual contributors and technical experts to senior partner executives. Measure and improve program effectiveness - Establish clear measures for partner engagement, training attendance, workshops delivered, badges earned, stakeholder participation, and program reach. - Monitor trends across partner audiences, geographies, learning pathways, and strategic initiatives to identify where additional support is needed. - Maintain a clear view of partner enablement priorities, program status, partner feedback, and progress against shared goals. - Communicate program insights and outcomes through concise partner updates, business reviews, and leadership reporting. - Continuously improve learning experiences based on participation, partner feedback, observed readiness, and strategic business impact. You might thrive in this role if you have: - 8+ years of experience in partner success, strategic partnerships, partner enablement, customer success, learning and development, or consulting within enterprise technology. - Proven success managing strategic partner relationships and designing and delivering enablement programs that improve partner readiness and business outcomes. - Strong understanding of cloud, enterprise software, or AI technologies, with the ability to translate complex concepts for technical and business audiences. - Experience partnering across sales, solutions architecture, product, customer success, alliances, and other cross-functional teams. - Strong consulting, facilitation, presentation, relationship management, and program management skills. - Comfort working with senior stakeholders and navigating global partner organizations, competing priorities, and multiple audiences. - A practical, data-informed approach to measuring partner engagement, readiness, co-sell execution, customer deployments, and business impact. - Sound judgment, intellectual curiosity, adaptability, and a genuine interest in helping strategic partners succeed. Helpful experience: - Experience working with strategic cloud partners such as AWS, Google Cloud, and Oracle. - Experience in generative AI, machine learning, cloud infrastructure, developer platforms, or enterprise AI adoption. - Background in instructional design, adult learning, learning consulting, technical enablement, or enterprise learning program development. - Experience building role-based learning pathways, partner champion programs, hands-on workshops, technical bootcamps, or train-the-trainer models. - Experience supporting global partner programs across multiple regions, stakeholder groups, and levels of technical maturity. - Familiarity with learning platforms, partner portals, CRM tools, dashboards, or other systems used to manage partner enablement and engagement. How success is measured: - Strategic partners have clear, mutually understood enablement priorities and an active plan aligned to the partnership strategy. - Partner sales, technical, customer success, and leadership audiences participate in relevant learning opportunities. - Training attendance, workshops delivered, badges, partner engagement, and stakeholder coverage show meaningful progress. - Partner teams demonstrate stronger product understanding and readiness to identify joint opportunities, co-sell effectively, and deploy customer solutions. - Partner stakeholders view the enablement relationship as valuable, responsive, and aligned to their business needs. - Internal teams have a clear view of partner priorities, program performance, emerging needs, and opportunities for improvement. - Enablement contributes to increased co-sell activity, successful customer deployments, stronger strategic partnerships, and partner-influenced growth. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, API Multimodal
About the Team API Multimodal builds the developer-facing products and infrastructure that bring OpenAI’s image, audio, and real-time model capabilities into the world. We are responsible for high-scale multimodal APIs, including image generation and Live API . We partner closely with Research and Inference to bring frontier model capabilities to developers and use customer feedback to improve our models. About the Role As a software engineer on API Multimodal, you will build and operate the products and distributed systems behind OpenAI’s image, audio, and real-time APIs. You will work across model integration, API design, and production infrastructure to turn new research capabilities into reliable developer experiences. This hands-on role combines backend and systems depth with product judgment: you will own projects end to end, partner with Research, Inference, and Safety, and help make multimodal AI useful at scale. Model training experience is not required. In this role, you will: - Design, build, and ship developer-facing APIs and backend services that serve frontier models. - Architect low-latency streaming, request, session, and model integration systems that make complex multimodal interactions reliable and intuitive at scale. - Work directly with Research to bring new model capabilities into production, shape the systems around them, and incorporate feedback from real-world developers and customers. - Own the availability, latency, scalability, and cost efficiency of the services you build. - Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards. Your background might look something like: - 7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles. - A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems. - Strong software engineering and systems fundamentals, with experience leading technically complex projects from ambiguous ideas to production. - Proficiency in one or more general-purpose backend languages, such as Python, Go, Rust, or TypeScript. - Experience building reliable, scalable systems and reasoning about distributed architecture, concurrency, latency, observability, and operational tradeoffs. - Product judgment and developer empathy, including an ability to turn complex model or infrastructure capabilities into clear, intuitive APIs. - Clear communication and a collaborative approach to working with researchers, product managers, designers, infrastructure engineers, and customers. - A strong sense of ownership, comfort with ambiguity, and a bias toward learning directly from users while continuously improving engineering quality. - Experience with real-time streaming, audio processing, speech systems, image generation, computer vision, or multimodal AI applications is helpful, but not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Product Marketing Manager, IT Admin and Governance
About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Growth, Sales, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. About the Role We're looking for an enterprise Product Marketing Manager to own the administrator and governance experience across ChatGPT Work and Codex. IT administrators, security teams, and deployment owners are often the difference between an AI product being available and an organization actually putting it to work. This role will define how OpenAI earns the trust of the people responsible for approving, deploying, managing, and expanding AI inside their organizations. You will translate a fast-moving set of enterprise capabilities into a clear, practical story covering setup, access, controls, governance, security, usage, and value. You will own the administrator audience as a dedicated product marketing discipline, partnering closely with Product, Security, Sales, Customer Success, Growth, Customer Education, and other Marketing teams. Your job is not simply to announce new features. It is to help administrators understand what has changed, what they can control, how to deploy responsibly, and why expanding access is the right decision for their organization. In this role, you will: - Own the IT administrator and governance audience: Build a deep understanding of the needs, decisions, objections, and workflows of workspace administrators, IT leaders, security teams, and enterprise deployment owners. - Define the enterprise administration and governance story: Develop clear positioning and messaging across workspace setup, feature enablement, identity and access, roles and permissions, data and connector access, agent controls, auditability, analytics, and spend management. - Lead administrator-focused product launches: Shape launch strategy, messaging, and readiness for capabilities that affect administration, deployment, governance, or control across ChatGPT Work and Codex. - Make product changes understandable and actionable: Build a predictable administrator communications motion that explains what is changing, who is affected, what decisions or actions are required, and how customers can enable new capabilities responsibly. - Create the materials that unblock deployment: Partner with Product, Security, Documentation, and customer-facing teams on practical setup guidance, governance explainers, deployment resources, FAQs, demos, and field enablement. - Turn administrator insight into better product decisions: Bring recurring customer objections, implementation barriers, security questions, and adoption patterns back to Product and Engineering to inform priorities and roadmap tradeoffs. - Build always-on administrator education and engagement: Develop coordinated programs across customer communications, webinars, peer learning, customer stories, lifecycle campaigns, and relevant in-product experiences. - Connect administrative approval to broader adoption: Partner with Growth, Sales, Customer Success, and product marketing peers to move organizations from evaluation and approval to enablement, rollout, and sustained usage. - Earn trust through accuracy and customer proof: Clearly distinguish available capabilities from future plans, represent controls and limitations honestly, and develop evidence that helps administrators make the case for responsible expansion. - Measure administrator and deployment outcomes: Track the signals that matter, including eligible workspace enablement, time to deployment, adoption of relevant controls, field objections, administrator engagement, and confidence in enterprise readiness. You might thrive in this role if you have: - 8+ years of experience in enterprise product marketing or a closely related go-to-market role, ideally across SaaS, cloud platforms, security, identity, infrastructure, or AI products. - Demonstrated experience marketing to IT administrators, security stakeholders, technical buyers, or the teams responsible for deploying and governing enterprise software. - The ability to understand and explain technical concepts such as identity and access, provisioning, permissions, security controls, audit logs, compliance requirements, data access, and usage or spend management. - A strong track record of bringing enterprise product capabilities to market and building the materials, programs, and field guidance that help customers adopt them. - Excellent writing and messaging skills, with the ability to make complex product or governance decisions clear without overstating what is available. - Experience partnering closely with Product, Engineering, Security, Sales, Customer Success, Customer Education, and Marketing teams. - A customer-first approach grounded in research, direct conversations, support and field feedback, and an understanding of what makes enterprise administrators trust or reject a product. - Strong analytical instincts and experience connecting marketing efforts to deployment, activation, adoption, or customer confidence rather than content engagement alone. - Comfort operating in a fast-moving environment where launch timing, product details, and customer needs can change quickly. - Genuine interest in responsible AI deployment and the practical work required to help organizations adopt new technology safely and at scale. Workplace & Location This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
IT Software Architect, SaaS Enablement and Governa...
About the Team The SaaS and Software Governance team sits within Corporate IT and helps OpenAI scale from startup-speed tooling to mature enterprise architecture. The team owns practical governance for software, SaaS, integrations, APIs, identity, data access, and agent-enabled workflows, with a mandate to improve security, reduce software sprawl, and help business teams move faster through better foundations. About the Team OpenAI is scaling from an emerging, high-velocity startup into a mature enterprise operating model. The IT Software Architect will help shape the software, SaaS, Data integration, and agent-enabled architecture that lets the company move quickly while improving security, compliance, data quality, and customer, partner, and employee experience. This role is not a traditional ivory-tower architecture function. It is a hands-on governance and enablement role that partners with business teams, IT operations, Security, Procurement, Business Platforms, Applied teams and Data Engineering to guide software decisions, reduce unmanaged sprawl, and build reusable enterprise foundations. Why This Role Matters OpenAI’s software footprint is expanding rapidly across SaaS, internally built tools, agents, integrations, APIs, third-party platforms, and application systems that OpenAI. The company needs a stronger tools architecture layer that can help teams make good decisions early, avoid duplicate tools, govern sensitive data and identities, and identify where OpenAI should build instead of buy. The person in this role will help turn software governance from an approval checkpoint into an enterprise capability: a system that improves speed, reliability, security, and business outcomes. What You'll Do - Own the target architecture for enterprise software, SaaS, integrations, APIs, and agent-enabled business systems across Corporate IT. Drive deprecation and consolidate targets for enterprise software. - Build lightweight governance patterns that guide teams before software and integration decisions become hard to unwind. - Create architecture standards for identity, access, data movement, API usage, admin rights, auditability, observability, and vendor integration. - Partner with Security to ensure software architecture addresses SSO, SCIM, MFA, privileged access, non-human identities, secrets, token storage, data residency, encryption, retention, and incident response readiness. - Partner with Procurement and Finance to evaluate renewals, rationalization opportunities, enterprise agreements, and build-versus-buy decisions. - Partner deeply with application verticals such as GTM, Finance, Legal, HR, Research, Product, and Operations teams to evaluate agentic business workflows and translate them into scalable enterprise system patterns. - Review proposed SaaS and internally built tools for overlap, risk, integration quality, ownership, lifecycle, supportability, and long-term fit. - Develop reusable architecture blueprints for common capabilities such as intake, workflow, approvals, knowledge management, customer/partner 360, data integration, reporting, content management, learning, surveys, and collaboration. - Help define where OpenAI-native GPT or agent-built solutions should replace or enable point SaaS tools. - Create clear decision records and architecture artifacts that are understandable by business leaders, engineers, security reviewers, and procurement partners. - Drive software catalog maturity by connecting tool inventory, business owner, system owner, integration path, data classification, access model, renewal, risk posture, and support model. Core Architecture Domains - SaaS governance and software catalog maturity - Enterprise integration architecture, including APIs, event flows, middleware, and system-of-record boundaries - Identity, access, and admin model design across internal and external users - Data architecture for SaaS, customer, supplier, employee, partner, product, consumption, and connected business models. - Agentic workflow architecture and GPT-built replacement patterns - Vendor architecture reviews and enterprise agreement leverage across strategic platforms. - Security, compliance, ITGC, audit evidence, and operational readiness - Support model design, ownership, SLAs, escalation paths, and lifecycle management What You'll Bring - 10+ years of experience in enterprise architecture, business systems architecture, IT architecture, SaaS governance, integration architecture, or a related technical leadership role. - Strong understanding of SaaS operating models, software lifecycle management, software asset management, and vendor/platform governance. - Experience designing integrations across systems, experience in large scale SaaS such as CRM, ERP and Marketplace platforms. - Practical knowledge of identity and access patterns including SSO, OIDC, SAML, SCIM, RBAC/ABAC, privileged admin models, service accounts, OAuth apps, and token governance. - Ability to evaluate software from multiple angles: business value, architecture fit, security posture, data exposure, cost, supportability, user experience, and vendor strategy. - Comfort operating in ambiguity, building structure where little exists, and influencing senior stakeholders without relying only on formal authority. - Ability to write clear architecture decision records, governance standards, system diagrams, business cases, and executive-ready recommendations. - Strong partner orientation: able to help teams move faster while raising the quality of decisions. - Curiosity about AI-native enterprise architecture and where GPT, Codex, and agentic workflows can replace or enable traditional SaaS patterns. Preferred Experience - Experience scaling IT or business systems from startup-stage tooling into mature enterprise architecture. - Experience with software rationalization, SaaS enablement and deprecation, vendor consolidation, or enterprise license optimization. - Experience with architecting systems in a high-growth environment. - Experience building governance for internally developed tools, low-code/no-code platforms, agents, or employee-built automation. - Experience working closely with Security, GRC, Legal, Procurement, and Finance on cross-functional risk and control programs. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer (FDE), Healthcare - SF
About the Team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the Role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: - Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. - Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes. - Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools. - Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements. - Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds. - Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness. - Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments. You might thrive in this role if you: - Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth - Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments. - Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems. - Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR. - Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges. - Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader. - Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer (FDE), Healthcare - Seat...
About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. - Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes. - Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools. - Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements. - Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds. - Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness. - Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments. You might thrive in this role if you - Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth - Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments. - Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems. - Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR. - Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges. - Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader. - Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Forward Deployed Engineer (FDE), Healthcare - NYC
About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will - Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. - Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes. - Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools. - Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements. - Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds. - Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness. - Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments. You might thrive in this role if you - Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth - Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments. - Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems. - Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR. - Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges. - Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader. - Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Data Scientist, SMB Ads Growth
About the Role OpenAI's ads platform is experiencing rapid global scale. As the Lead Data Scientist for SMB Ads Growth, you will architect the analytics function end-to-end—driving strategy across targeting, funnel optimization, and performance forecasting. You will work directly with the SMB Ads Marketing team and your insights will be the primary catalyst for high-stakes decisions across marketing, product, and sales engineering. What You'll Do Full-Funnel Analytics - Establish the foundational growth metrics and North Star KPIs for the SMB Ads ecosystem, optimizing the journey from lead acquisition to long-term retention. - Diagnose funnel friction points through advanced behavioral analysis and quantify the incremental revenue impact of proposed optimizations. - Partner cross-functionally to transform complex data findings into actionable, high-priority roadmaps for product and marketing stakeholders. Targeting, Segmentation & Propensity Modeling - Engineer sophisticated propensity models and look-alike frameworks to identify and capture high-LTV SMB advertisers. - Own the lifecycle of target list construction, including advanced data enrichment, multi-dimensional prioritization, and granular performance tracking. - Develop robust segmentation architectures that power hyper-personalized outreach across paid, partnership, and outsourced (BPO) channels. - Synthesize market signals to refine our value proposition, ensuring OpenAI remains a key platform for SMB business growth. Campaign Analytics & Measurement - Design and implement rigorous multi-touch attribution and incrementality frameworks to evaluate channel efficacy. - Lead the experimental roadmap: formulate hypotheses, execute A/B and multivariate tests, and communicate results to executive leadership. - Automate business-critical reporting and dashboards to provide real-time visibility during weekly operating reviews. Forecasting & Planning - Build high-fidelity revenue and advertiser growth models to project performance against quarterly and annual targets. - Simulate the impact of various growth levers—such as regional expansion and channel activation—to drive strategic resource allocation. What We're Looking For Required - 5+ years of experience in data science or growth analytics within an ads platform, marketplace, or high-growth B2B environment. - Proven track record of deploying machine learning models (propensity, LTV) that significantly moved business metrics. - Strong SQL; proficient in Python or R. - Experience thriving in ambiguous "0-to-1" environments, with a hands-on approach to building data infrastructure and processes. Strongly Preferred - Prior experience at a major scaled ads platform (e.g., Meta, Google, LinkedIn). - Experience working in 0-1 environments - A deep passion for artificial intelligence and proficiency in leveraging AI tools to accelerate modeling and insight generation. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Backend Software Engineer - Codex for Finance
About the Team OpenAI for Financial Services is part of OpenAI's Verticals organization, which focuses on accelerating the economy and knowledge work. We build AI products for financial institutions and the professionals who power them, from investment bankers and research analysts to investors and other financial services teams. We combine OpenAI's models, financial data, and enterprise knowledge to help professionals research companies, analyze markets, and produce high-quality work in the tools they use every day. We're a small, entrepreneurial team working closely with customers and partners across research, product, design, engineering, and go-to-market to bring new capabilities from idea to production. About the Role We're looking for backend engineers to build the systems that make advanced AI useful, reliable, and trustworthy in financial services. You'll build the data systems, agentic workflows, and enterprise integrations behind our products. You'll also help bring them into production at some of the world's largest financial institutions. This is a product-minded engineering role with significant ownership and zero-to-one building. You'll shape new products from the ground up, work directly with customers to understand their workflows, and collaborate across OpenAI to turn new model capabilities into products that professionals can trust with high-stakes work. In this role, you will: - Design and build backend systems that power AI-native financial workflows across ChatGPT Work and Codex. - Build infrastructure to ingest, index, retrieve, and serve financial data, company filings, market information, and firm-specific knowledge at scale. - Develop integrations with financial data providers, enterprise knowledge systems, and customer environments, including the authentication, authorization, and entitlements required to use them securely. - Build the systems that let models and agents use the right tools and data, preserve source provenance, and produce accurate, verifiable outputs. - Improve the reliability, latency, observability, and quality of production systems, and develop evaluations that measure how well they perform on real financial workflows. - Work directly with financial institutions to understand customer needs, unblock deployments, and turn feedback into meaningful product improvements. - Partner with product, design, research, security, and other engineering teams to take new capabilities from early prototype to scaled production. You might thrive in this role if you have: - 5+ years of professional software engineering experience, with a strong track record of building and operating production backend systems. - Proficiency in one or more backend languages, such as Python, Go, Rust, or TypeScript, and a strong foundation in APIs, data systems, and distributed systems. - Experience building data-intensive applications, search or retrieval systems, infrastructure platforms, or complex integrations. - Strong product instincts and the ability to move from an ambiguous customer problem to a practical, well-engineered solution. - Comfort working across the stack and organizational boundaries when that is what it takes to ship a great product. - A high bar for reliability, security, privacy, and performance, particularly in enterprise or other high-trust environments. - Interest in AI and how model capabilities can be applied to complex professional work; direct AI/ML or financial services experience is helpful but not required. - Experience as a founder, an early engineer at a startup, or an engineer who has helped build a new product from scratch is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Senior Frontend Engineer, AI Observability & Evals...
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE (In person 5 days/week in San Francisco, CA, New York, Boston ) We’re looking to bring on an experienced frontend engineer to develop and enhance new features on LangSmith, our enterprise platform product for LLM application observability, testing, and debugging. WHAT YOU WILL DO - Develop new user-facing features using React & Typescript - Build reusable components and front-end libraries for future use - Translate designs and wireframes into high-quality code - Optimize components for maximum performance across a vast array of web-capable devices and browsers - Collaborate with fullstack and backend developers and UX/UI designers, to enhance usability WHAT YOU WILL BRING - Extensive front-end engineering experience with strong proficiency in React, JavaScript and TypeScript - Hands-on experience with front-end development tools like Babel, Vite, Webpack, NPM, and Yarn - Familiarity with REST APIs and experience working closely with fullstack and backend engineers - Knowledge of modern authorization mechanisms, such as JWTs - A passion for user experience, design and building clean, engaging, and intuitive interfaces - Strong written and oral communication skills, with the ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders - The DNA to thrive in a start-up, fast-paced environment. Views unstructured environments as an opportunity to figure out the most impactful work and help define the future success of the company - An ownership mind-set. You are self-driven and look for opportunities to make an impact. - Strong computer science fundamentals, ideally with a degree in computer science or related field Compensation Annual salary range: $175,000-$240,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Sales Development Representative (Supporting APAC...
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast. Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences. LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more. About the role: We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects. You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI. What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator. What you will do: - Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value. - Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience. - Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development. - Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency. - Use LangChain powered agents to test, learn, and improve prospecting strategies - Work hours aligned with APAC region (2pm -10pm PST) How to be successful in this role: - 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career) - Clear, confident communicator who can engage both technical and business audiences - Motivated by learning, iteration, and experimentation you treat outreach like a craft - Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way - Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate - Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction Compensation & Benefits - Compensation: We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location. For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations. - On Target Earnings: $125,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Office Manager
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE WORKPLACE & REAL ESTATE TEAM The Workplace & Real Estate team builds the places where LangChain builds the future of AI agents. We want every office to be somewhere people enjoy showing up to, spaces that run smoothly and feel good to be in. We think of the workplace as something worth designing thoughtfully and improving over time. We're a small, high-agency team with an on-site point person in each hub, and we try to automate the manual work rather than just adding more of it, across our SF and NY hubs plus co-working spokes as we grow. ABOUT THE ROLE The Office Manager helps run our NY hub day to day, both the on-the-ground experience and the systems that support it. NY is our second-largest and fastest-growing hub. You'll open and reset the office each morning and be a friendly, steady presence through the day, and over time you'll contribute to the tooling, standards, and vendor programs that keep things running consistently as we scale. It's a hands-on role for someone who enjoys taking care of a space and building the systems behind it. Location: This role is based on-site in our New York office, five days a week. WHAT YOU'LL DO TAKE CARE OF THE SPACE - Open and reset the space each morning so it's clean, stocked, and welcoming before people arrive - Keep the space organized, tidy, and well-stocked, a space the team can feel good about - Do a regular walkthrough to catch small things before they become bigger ones BE A FRIENDLY PRESENCE IN THE OFFICE - Be a visible, welcoming presence during business hours, greet guests, welcome and guide new hires and visitors, and be someone people can turn to on site - Help plan and run local in-office events, team moments, and any offsites hosted in NY SUPPORT OPERATIONS, VENDORS & BUDGET - Coordinate facilities, supplies, snacks, and equipment; build relationships with on-site vendors (cleaning, food, maintenance); serve as the local point of contact for building management and repairs, including flagging buildout/warranty issues to the Lead - Work toward more consistent, contracted vendor programs rather than ad-hoc ordering - Support budget tracking for the office; track cost-per-seat and utilization alongside Finance CONTRIBUTE TO SYSTEMS & STANDARDS - Manage the workplace ticket queue in Console and contribute to a shared SLA framework - Partner with IT to roll out and maintain the workplace tech stack, desk booking, room scheduling, visitor management, mailroom/deliveries, and networking - Build and maintain SOPs, playbooks, and trackers; partner with the SF Office Manager on shared standards across sites - Support space planning and moves for the office as the hub grows, communicating changes early and calmly - Take part in running life-safety practices (emergency action plan, evacuation, first aid/AED, drills) as part of the company-wide program - Look for ways to make repetitive work, tickets, vendor comms, inventory, invoice/billing reconciliation, lighter over time WHAT YOU'LL BRING HARD SKILLS - 2–4 years in office/workplace management, facilities, or workplace operations, ideally in a fast-growing company - Organized and comfortable keeping plans, budgets, and status visible and up to date - Experience with workplace systems (ticketing, desk/room booking, visitor management) and vendor programs SOFT SKILLS - Hospitality mindset - you enjoy making colleagues and guests feel welcome (a hotel or hospitality background is a plus, not a requirement) - Ownership - you like taking care of things without being asked, and enjoy improving the systems around you - Attention to detail - you take pride in a clean, well-run space - Reliability - comfortable with a consistent, on-site, 5-day presence - Run to the roar - steady and proactive, you move toward problems instead of away from them when something breaks NICE TO HAVE - Hospitality background (hotels, premium service) - Experience supporting office moves or buildouts - Familiarity with LangChain, LangGraph, LangSmith, or similar tools - Comfortable using AI tools to work more efficiently Annual salary range: $90,000 - $110,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Frontend Engineer, AI Observability & Evals Platfo...
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About The Role: We’re looking to add a frontend engineer to develop and enhance new features on LangSmith, working on our enterprise platform product for LLM application observability, testing, and debugging. *This role can be based in our San Francisco, New York, or Boston office. Employees within commuting distance work from the office five days per week. Candidates who live outside commuting distance (e.g. >1hr each way), may be eligible for hybrid arrangements depending on location and role requirements. What You Will Do: - Develop new user-facing features using React & Typescript - Build reusable components and front-end libraries for future use - Translate designs and wireframes into high-quality code - Optimize components for maximum performance across a vast array of web-capable devices and browsers - Collaborate with fullstack and backend developers and UX/UI designers, to enhance usability What You Will Bring: - 2+ years of Front-end engineering experience with strong proficiency in React, JavaScript and TypeScript - Hands-on experience with front-end development tools like Babel, Vite, Webpack, NPM, and Yarn - Familiarity with REST APIs and experience working closely with fullstack and backend engineers - Knowledge of modern authorization mechanisms, such as JWTs - A passion for user experience, design and building clean, engaging, and intuitive interfaces - Strong written and oral communication skills, with the ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders - The DNA to thrive in a start-up, fast-paced environment. Views unstructured environments as an opportunity to figure out the most impactful work and help define the future success of the company - An ownership mind-set. You are self-driven and look for opportunities to make an impact. - Strong computer science fundamentals, ideally with a degree in computer science or related field Compensation - Annual salary range: $160,000-$195,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Director of Commercial Sales
About Us At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the role: - Location: Hiring in San Francisco We're looking for a Commercial Sales Director to lead and grow our commercial sales motion across the Eastern region. You'll build and develop a team of stellar account executives, and help the most ambitious engineering teams discover, evaluate, and adopt LangChain's products. This is a high-ownership role at a company where the sales motion is genuinely technical — our buyers are engineers and AI/ML teams, and the best person in this seat will earn their trust. If you want real ownership over a region, a product that's solving a problem developers care deeply about, and the opportunity to work in a high-impact environment, we'd love to hear from you. What you'll do: - Own regional sales strategy: territory planning, pipeline health, deal execution across new and existing accounts - Hire, develop, and retain high-performing AEs and build the kind of culture where great people want to stay - Run reliable operating cadence: forecasting, pipeline inspection, deal reviews, and field execution - Translate what you're hearing in the field (from buyers, partners, deals won, deals lost) into concrete input on product, pricing, and packaging - Partner with Marketing, Sales Development, Deployed Engineers, Sales Operations, and Legal to run coordinated go-to-market motions - Work with field marketing on in-person activities: executive dinners, regional events, on-site meetings that move deals forward and deepen relationships - Build relationships with technical buyers (engineering leads, AI/ML teams, platform teams, CPOs, CTOs) as well as economic buyers (VPs, C-suite) - Spot market opportunities early and move on them immediately. How to be successful in this role - 5+ years of full cycle quota-carrying SaaS sales experience, with at least 1 year managing a team - Consistent track record selling into the corporate, commercial, SMB, Mid-market, and Small-Enterprise segment. - Comfortable selling into technical audiences — you don't need to write code, but you need to understand what developers care about and earn their trust - Experience selling platforms, professional services, and broader organizational transformations, including work with SIs - Clear, direct communicator. Equally effective with a technical buyers and executives. On Target Earnings -$300,000 to $350,000 + Equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Benefits Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Commercial Account Executive - Benelux & Nordics
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role: Location: Hiring in London,UK We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions. This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you. WHAT YOU’LL DO: - Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through - Build relationships with prospects and customers, understanding their needs and how our products can help - Prospect strategically into SMB, mid-market, and small-enterprise accounts How to be successful in this role: - 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred) - 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts - Strong track record of sourcing, qualifying, and closing outbound deals - Execution mindset: you excel in fast-paced environments and move with urgency - Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft. - Self-starter and resourceful; you find ways to solve problems and move things forward Compensation & Benefits: - We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Strategic Account Executive - Poland - Government...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Government & Utilities. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Polish institutions — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: - Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Government & Utilities, to help ElevenLabs meet its revenue goals. - Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency across Government & Utility institutions. - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends. - Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. - Develop and execute account strategies to expand ElevenLabs' presence within the Polish Government sector, navigating complex procurement and organizational structures. - Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. - Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements: - 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. - Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. - Well-connected in the Polish Government and Utilities landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures. - Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer and product-driven mentality that prioritizes customer satisfaction and scale. - Native or full professional proficiency in Polish; strong English for internal collaboration. Location: This is an in-country role with a preference for a candidate based in Warsaw. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategic Account Executive - Poland - Financial S...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role: We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Financial Services. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Polish financial institutions — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Financial Services & Insurance, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for financial services institutions. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated Polish financial services organizations. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the Polish financial services sector, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements 1. 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. 2. Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. 3. Well-connected in the Polish financial services landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. 4. Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. 5. Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures. 6. Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. 7. Passion for voice and audio AI and how it can unlock transformative value for customers. 8. A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. 9. Native or full professional proficiency in Polish; strong English for internal collaboration. Location: This is an in-country role with a preference for a candidate based in Warsaw. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategic Account Executive - Poland - Consumer &...
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role: We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Consumer & Retail. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Polish consumer brands and retailers — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Consumer & Retail, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for consumer and retail brands. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Polish consumer and retail organizations operating at scale. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the Polish consumer and retail sector, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements 1. 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. 2. Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. 3. Well-connected in the Polish consumer and retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. 4. Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. 5. Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures. 6. Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. 7. Passion for voice and audio AI and how it can unlock transformative value for customers. 8. A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. 9. Native or full professional proficiency in Polish; strong English for internal collaboration. Location: This is an in-country role with a preference for a candidate based in Warsaw. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategic Account Executive - France
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across France's largest enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major French organizations - and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents - our end-to-end platform for building and deploying AI voice agents - to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: - Build and manage a growing portfolio of enterprise accounts across France - with a focus on Financial Services & Insurance, Telecommunications, Healthcare, and Utilities - to help ElevenLabs meet its revenue goals. - Identify new business opportunities where ElevenLabs' conversational AI capabilities - including ElevenAgents - can drive customer engagement, contact center automation, and operational efficiency. - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - particularly as they apply to regulated French industries - Demonstrate expertise - or a strong willingness to learn - about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants - Develop and execute account strategies to expand ElevenLabs' presence within key enterprise verticals, navigating complex procurement and organizational structures. - Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. - Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements - 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms. - Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. - Well-connected in the French enterprise landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C‑suite and board level. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Deep understanding of enterprise procurement and legal processes in France, with the ability to accelerate deal velocity within complex organizational structures - Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale - Native or full professional proficiency in French; strong English for internal collaboration Location There is however a preference for candidates to be based in Paris, with the option to work out of our office. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Head of GTM Enablement - Global Lead
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role As ElevenLabs continues to scale its global enterprise GTM motion, we're looking for a builder to define what world-class enablement looks like at that scale. You'll own the strategy behind how we turn every rep - AE, AM, and SDR, in every region - into a top performer: where we invest enablement time for maximum leverage, when and how we verticalize training by segment and geography, and which metrics prove the work is paying off in pipeline, revenue, and behavior change. You'll lead a global enablement function spanning onboarding, technical and product enablement, and outbound enablement - setting the strategic direction and measurement framework that enablement function leads build and deliver against. You'll operate with full AI fluency, building automations applied directly to enablement workstreams and embedding AI fluency into the seller curriculum. This is a new role focused on taking our enablement function to its next phase of growth. You'll design the systems, standards, and operating rhythm for enablement as we expand into new regions and segments. You'll partner cross-functionally - especially with the product marketing team that owns customer-facing assets - while you own everything that makes our sellers great internally: training, certification, and enablement infrastructure. Requirements - 8+ years enablement leadership experience built around a technical product and a mature enterprise sales motion - you know how to enable sellers across multiple use cases, buyer types, and platform plays - Real sales experience of your own, plus hands-on experience building or working with AI agents and/or API tools - you speak credibly to what reps are actually selling - A track record building enablement strategy and measurement frameworks - defining and tracking performance indicators across AE, AM, and SDR teams - Experience scaling programs consistently across distributed, global teams and time zones - A builder's mindset - you're energized by defining a function's strategy, systems, and standards from the ground up - Bonus: experience leading or enabling a technical or field engineering motion in addition to a revenue motion Location This role is remote-first and can be executed from anywhere in the US or Europe, with the ability to operate across US and European time zones. You're also welcome to work from our offices in New York, San Francisco, London, Dublin, or Warsaw. Minimal travel is expected. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Executive - Nordics - Enterprise
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Enterprise Account Executive to drive ElevenLabs' growth across the Nordics enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Nordic organizations - and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents - our end-to-end platform for building and deploying AI voice agents - to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: - Build and manage a growing portfolio of enterprise accounts across The Nordics - Identify new business opportunities where ElevenLabs' conversational AI capabilities - including ElevenAgents - can drive customer engagement, contact center automation, and operational efficiency. - Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - particularly as they apply to regulated Nordics industries - Demonstrate expertise - or a strong willingness to learn - about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants - Develop and execute account strategies to expand ElevenLabs' presence within key enterprise verticals, navigating complex procurement and organizational structures. - Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. - Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements: - 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms. - Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. - Well-connected in the Nordic enterprise landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C‑suite and board level. - Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. - Deep understanding of enterprise procurement and legal processes in the Nordics, with the ability to accelerate deal velocity within complex organizational structures - Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly. - Passion for voice and audio AI and how it can unlock transformative value for customers. - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale - Native or full professional proficiency in English. Swedish preferred language skill; strong English for internal collaboration Location This role is remote but Stockholm is preferred. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Staff+ Software Engineer, Safeguards Data
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for software engineers to help build safety and oversight mechanisms for our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and support user well-being. This role focuses on the data foundations that make that work possible: the pipelines, stores, and governance controls that our detection, evaluation, and review systems are built on, deployed across AWS, GCP, and Azure. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies. The systems you build sit underneath decisions with real consequences for customers and for people affected by model misuse, and much of the data moving through them is sensitive. Correctness, retention discipline, and access control are core engineering requirements here rather than things bolted on afterward. You will also design for portability from the outset, because these systems run in customer-managed and third-party environments you do not fully control. Key responsibilities - Build and operate the data platform that powers Safeguards, including ingestion and processing pipelines, warehouses and other data stores, and the schemas and interfaces that detection and review systems depend on - Keep Safeguards systems running day to day and hold a high operational bar that serves both safety and customers, while reducing the manual effort needed to sustain it - Own data governance and integrity, including retention and access controls, privacy-preserving handling of sensitive data, lineage, and correctness guarantees that downstream consumers can rely on - Design systems that run portably across cloud providers, working within the constraints of customer-managed and third-party environments - Partner with the analysts, investigators, and researchers who rely on this data, and build the internal tooling their work depends on Minimum qualifications - Proficiency in Python and SQL - Experience building and operating data pipelines or data stores in production - Ability to work across the data stack, including ingestion, storage, and consumption - Strong written and verbal communication skills, including the ability to explain technical tradeoffs to people outside your discipline Preferred qualifications - Extensive experience as a software engineer, including significant time on data-intensive systems - Experience with integrity, spam, fraud, or abuse detection and mitigation - Experience building trust and safety detection and intervention mechanisms for AI or machine learning systems - Experience building and operating large-scale distributed data infrastructure - Experience working across multiple cloud providers, or building infrastructure designed to be provider-agnostic - Experience meeting data governance requirements in a regulated or high-sensitivity domain - Experience working closely with operational teams to build custom internal tooling The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Staff+ Researcher, Cybersecurity Products
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We're looking for a Capabilities Researcher to join the team building Claude Security. In this role, you'll identify which security capabilities in frontier models are ready to build on, measure how well they perform, and work out how to make them useful to customers who are not security experts. Frontier models have become substantially more capable at security work over recent generations, and they continue to improve with each release. That progress creates a set of practical questions: which capabilities are reliable enough to depend on, how they perform in realistic conditions, how they behave when an adversary is involved, and where their limits are. You'll be responsible for answering those questions through fast prototyping and rigorous evaluation, and your findings will shape what the team decides to build. You'll also work on making those capabilities usable. Together with engineers on the team, you'll design the scaffolding, tooling, and defaults that let a strong model capability do useful work for a non-expert, and you'll stay involved as it becomes a product. This is a research role on a product team, with a broad charge and real latitude in what you investigate. It suits someone who already has ideas about what AI should be able to do for security teams and wants the models, the time, and the engineering support to pursue them. Responsibilities - Prototype rapidly to find define the AI frontier for cybersecurity work - Design evaluations that measure model performance on the work security teams actually do - Build the datasets, harnesses, and scoring those evaluations depend on - Engage with the cybersecurity community to help define where AI can make the most impact - Work with engineers and researchers to operationalize promising capabilities into something customers can rely on - Track how model capabilities for security are changing, and what that means for what we build next - Share findings that inform product direction, and partner with product leadership on priorities You may be a good fit if you: - Have deep expertise in one or more security domains, such as vulnerability research, exploit development, reverse engineering, malware analysis, incident response, or offensive security - Have built AI-powered tools or capabilities for security work - Can get from an idea to a working prototype quickly, and abandon the ones that don't hold up - Are comfortable designing rigorous evaluations and interpreting the results honestly - Can write and communicate clearly about technical findings - Have 7+ years of experience in security research, security engineering, or a closely related field Strong candidates may also have: - Published research, CTF results, CVEs, or open source security tooling - Experience with model evaluation, benchmarking, or red teaming - Experience building agentic applications - Familiarity with the safety considerations of AI in security contexts Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 - $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Research Scientist, Life Sciences (Chemistry)
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking research scientists with deep medicinal chemistry expertise to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be an expert medicinal chemist with hands-on experience designing, synthesizing, purifying, and characterizing small molecules. Above all, you'll close the loop between AI-generated hypotheses and experimental data to share with the community. Working alongside AI researchers and engineers, you'll drive experimental programs end to end and pressure-test AI-designed molecules and AI-proposed synthetic routes against real chemistry. This role is fully on-site in the San Francisco Bay Area. Key responsibilities - Design multi-step synthetic routes for small molecules and oversee their execution end to end, including route selection, reaction optimization, purification strategy, and interpretation of full characterization data (NMR, LC-MS, HPLC) - Coordinate synthesis and biological evaluation with external contract research organizations and academic partners - Evaluate AI-designed molecules and AI-proposed synthetic routes, drive them to experimental readout, and feed results back to research teams - Apply medicinal chemistry principles, including SAR analysis and physicochemical property optimization, to compound design and prioritization - Ensure experimental data across programs is high quality and well documented, including procedures, spectra, and failure modes - Communicate findings clearly to chemistry, AI research, and life sciences audiences Minimum qualifications - PhD in chemistry - Demonstrated medicinal chemistry experience, including SAR-driven design and optimization of small molecules, with recent, sustained hands-on synthetic work - Comfort navigating ambiguity and defining problems in a rapidly evolving research environment - Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications - 5+ years of medicinal chemistry experience beyond the PhD - Track record of advancing programs from hit identification through lead optimization - Experience directing synthetic chemistry activities at contract research organizations - Computational chemistry, cheminformatics, or coding skills, for example Python with RDKit or pandas for data analysis and automation - Experience using AI or ML tools in the life sciences - Publications and/or patents demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 - $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Product Designer, People Products
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The People Products team exists to support Anthropic’s mission by defining the blueprint for AI at work. We help hire the best person in the world for every job, ensure manager effectiveness, ramp new hires successfully, and ensure that we apply first principles thinking in how we shape Anthropic’s culture through the tools we build. We cover the entire employee lifecycle from hiring to onboarding, teamwork, and promotions. You’ll work directly with Claude on problems that are genuinely unsolved. You’ll move fast — prototype to production in days or weeks. We believe in cross-functional thinkers who can reason across product, design, and engineering. You’ll be given high autonomy, own your decisions, and ship constantly. If you’ve experienced the pain of bad people practices and want to be the person who fixes them at the most consequential AI company in the world, this is that job. Key responsibilities - Design AI-native workflows across the People Products portfolio defining what is possible in applied AI for people processes - Contribute to the strategic direction of our internal tools, rooted in deep user empathy - Define feature areas with exceptional attention to detail and polish, identifying opportunities to improve quality and consistency of broader flows - Craft beautiful, polished, and delightful user interfaces that build trust and showcase the power of our AI technology - Collaborate with product managers, engineers, and internal stakeholders — HR teams, recruiters, managers — to define product vision, strategy and roadmaps - Rapidly prototype ideas using code and other methods to communicate concepts and build excitement - Find creative ways to ship high-quality work in a fast-paced, often ambiguous, resource-constrained startup environment Minimum qualifications - Experience designing complex workflows, enterprise/B2B SaaS, or people products - Strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms - Proven track record of executing end-to-end on large and complex products or a series of products in ambiguous environments - Excellent collaboration and communication skills to work effectively with cross-functional teams and influence without authority - Passion for crafting scaled, highly impactful, safe and beneficial artificial intelligence technologies to enable new possibilities - Experience with prototyping, especially using front-end code (e.g. HTML/CSS/JS) preferred Preferred qualifications - You ship fast and stay in motion. You'd rather get something in front of users this week than perfect it for a month. You prototype in code, stay scrappy when speed matters, and know when to polish versus when to learn. - You're rethinking the basics. Many UI primitives were designed for a different era. You're excited to question fundamental assumptions and invent patterns that feel native to AI. - You're AI-native in how you work. You're already using Claude Code, Claude Design, or similar tools to extend what you can build. You see AI as a creative partner in your own practice. - You stay close to the models. You pay attention to where capabilities are heading, not just what Claude can do today. You design for the product we're becoming. - You elevate craft while moving fast. You care about the details—the pixels, the copy, the edge cases—and find ways to maintain that care while shipping quickly. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $260,000 - $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Developer Relations
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As Developer Relations at Anthropic, you will help developers discover, onboard, and get the most out of Claude Code, Claude Tag, and future developer products. This role is pivotal in helping developers adopt Claude-powered products, growing our developer ecosystem, gathering crucial feedback to inform product development, and ensuring our products are used responsibly, safely, and securely. You'll be a hands-on technical voice for Anthropic's developer community, including partners, customers, and independent developers. Your success in this role will directly shape how developers experience and adopt Claude, helping users adopt new ways of working with Claude and bringing developer feedback back to product and research teams Building strong relationships between our developer community and internal teams will be essential as we advance our mission of creating reliable, interpretable AI that follows human intent. What You'll Do Drive Technical Strategy and Impact - Shape how developers discover and engage with Anthropic's developer products (specifically Claude Code and Claude Tag), bringing a strong point of view grounded in hands-on experience and feedback from users. - Build frameworks and mechanisms for measuring developer success that align with both business objectives and our mission of safe, beneficial AI - Prioritize community and content initiatives based on data, developer feedback, and business needs - Partner closely with product and engineering to ensure developer needs inform the roadmap Set the Bar for Developer Relations Craft - Help define what world-class AI developer relations looks like in this emerging field - Model excellence in technical content, code samples, and developer engagement that others can learn from - Contribute to and help evolve the processes and best practices the broader DevRel function relies on Drive Scaled Developer Adoption and Success - Understand the diverse needs of developers across segments, from individual hobbyists to enterprise engineering teams - Partner with GTM, Sales, and Marketing to support developer-focused campaigns that drive adoption - Lead and participate in high-impact developer events, workshops, and community activities that introduce Claude to strategic developer communities - Generate high-quality technical content (ex: sample apps, tutorials, documentation, integration guides, and best practices) that demonstrates how to use Claude responsibly and effectively Drive Alignment Through Cross-Functional Collaboration - Act as an advocate for developer needs at Anthropic, translating developer feedback into concrete product and content initiatives - Collaborate with Research to translate AI capabilities into accessible educational resources - Partner with Communications and Marketing to amplify developer success stories - Promote best practices for responsible AI use among developers building with Claude About You - You have 5+ years of experience in developer relations, developer experience, or technical product/engineering roles, with a track record of shipping content or tools that measurably grew a developer ecosystem - You're technically credible. You can deeply understand AI/ML and API concepts and translate complex technical ideas for various audiences, from individual developers to enterprise engineers - You have hands-on technical ability. You can write production-quality code demos, critically review developer samples for quality and best practices, and give specific, actionable technical feedback - You have real insight into developer psychology and behavior. You know how to reach developers through the right channels, build authentic affinity for products, and design content that drives meaningful adoption - You're passionate about AI's potential and deeply committed to ensuring it's developed responsibly, with a genuine interest in AI safety and ethical considerations - You're a collaborative contributor who can influence across teams without direct authority, building strong relationships with stakeholders at all levels - You've thrived in high-growth environments and can adapt quickly as priorities evolve Nice to Have - Experience working specifically with large language models or generative AI - Background in AI safety, ethics, or responsible AI development - Public speaking experience at industry conferences and events - Content creation experience (technical writing, video tutorials, etc.) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 - $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
AI Operations Engineer, Partnerships
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our Partner Experience team is building an AI-native operating model. We already run a growing set of partner-facing systems: a partner portal, CRM workflows, enablement and certification platforms, and the trackers that connect them. The systems lead on our team owns that foundation — the portal, the data model, and the integrations that keep partner records accurate and flowing. This role is the other half of that build. As our AI Operations Engineer, you'll design, build, and run the agentic workflows that sit on top of those systems: Claude-powered agents and automations that triage partner applications, draft and send partner communications, sync data across tools, surface deal and enablement signals, and take routine operational work off the team entirely. Where the systems lead builds the rails, you build what runs on them. This is a builder role, not an analyst role. You'll ship working automations weekly, own them in production, and continuously expand what the team can do without adding headcount. Key responsibilities - Design and build agentic workflows (using Claude, MCP connectors, and API integrations) that automate core partner experience operations: application triage, onboarding, deal registration, certification tracking, partner communications, and reporting - Partner closely with our systems lead to integrate these workflows with the partner portal, CRM, enablement stack, finance systems, and database systems — consuming and writing back to the systems of record rather than creating shadow processes - Turn recurring manual work into reliable, monitored automations: define the workflow, build it, test it against real cases, add guardrails and human-in-the-loop checkpoints where decisions carry risk, and document how it runs - Own the operational health of what you ship: error handling, edge cases, escalation paths, and iteration when partner processes change - Prototype fast with the team: sit with partner managers, find the highest-friction workflows, and get a working v1 in front of them in days, not quarters - Establish reusable patterns (skills, prompts, connectors, playbooks) so each new workflow is faster to build than the last, and teach the broader team to self-serve on the simple ones Minimum qualifications - Hands-on experience building with LLMs and agentic tooling: prompt and workflow design, tool/function calling, MCP or comparable integration frameworks, and evaluating agent output quality - Experience working across APIs and business systems — CRMs (e.g., Salesforce), PRM/partner portals, LMS/certification platforms, spreadsheet-based tools, Slack, and email — and scripting the glue between them in Python or JavaScript - Strong judgment about automation risk: knowing which steps an agent can own outright, which need a human checkpoint, and how to design for graceful failure - Process instincts: ability to look at a messy manual workflow, find the actual bottleneck, and redesign it rather than just automating it as-is - Clear written communication; documents what you build so it outlives you Preferred qualifications - 5+ years in operations engineering, solutions engineering, business systems, RevOps, or a similar build-heavy role, ideally supporting a partner, sales, or customer success organization - Experience in partner/channel operations specifically (deal registration, MDF/co-sell programs, partner tiering, certification pipelines) - Experience shipping internal AI tools or automations that are still running in production today - Familiarity with the Claude API, Claude Code, or agent frameworks; building custom MCP servers is a plus The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 - $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Strategic Finance Manager, Corporate
We are building the Finance team to help make data-driven and financially sound decisions for Scale. The team is responsible for improving strategic, financial, and operational decisions by partnering with the leadership team in making critical decisions across Scale. The Corporate Finance team is responsible for owning the company’s budget, helping to drive monthly forecasts and annual planning processes, allocating and deploying the company’s resources efficiently, and performing financial analyses in partnership with all departments. As AI reshapes the competitive landscape, Corporate Finance sits at the center of decisions about where Scale invests, how quickly we scale, and which bets we make. You will have a unique opportunity to work closely with department heads on real-time, high-priority business issues and use quantitative insights to drive better decision making across Scale. The ideal candidate will not only have the technical skills to support their recommendations but also strong interpersonal skills to manage various stakeholders. What You’ll Do - Provide analysis to support short and long-term decisions regarding workforce planning across the company. - Own tools (such as the company's workforce planning system, TeamOhana) to automate and streamline reporting and headcount processes - Partner cross-functionally with HR, Recruiting, Compensation, and Analytics teams to drive scalable analyses and insights. Define and maintain KPIs to measure impact on strategic initiatives and resource allocation. - Manage the development, implementation, and administration of our financial forecasting system (Pigment) - Partner with finance and accounting to drive process improvements (e.g. month-end close and reporting) - Implement enhancements to forecasting tools, processes, and reporting deliverables that reduce manual work and improve data integration - Support management, Board business, and financial planning, including presentations and key analysis requests - Help execute financial strategies to support Scale growth objectives, including strategic and financial planning, and budgeting Qualifications - 4+ years of financial analysis experience working directly in Corporate Finance or Strategic Finance - Experience with financial forecasting tools (e.g. Pigment, Adaptive, Anaplan). Bonus for hands-on experience during the implementation process. - Demonstrated excellent project management skills, ability to manage and manipulate large data sets, critically analyze existing processes, and identify opportunities for process improvement - Strong knowledge of Google Suite; expert Excel modeling skills - Demonstrated ability to leverage AI tools to optimize financial processes, reporting, or forecasting efficiency Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $148,000 - $185,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Product Marketing Lead, Enterprise
At Scale, we develop reliable AI systems for the world’s most important decisions. Scale’s product marketing team is responsible for developing and executing strategies that drive awareness and engagement for Scale’s offerings amongst our core audiences. We take a data-driven approach to understand our customers’ needs and challenges, ensuring that their voices are reflected in product development and messaging. We partner closely with product, engineering, research, sales, comms, and the broader marketing team to create a cohesive customer experience across all our channels. We aim to provide valuable insights and resources that help our customers execute on their AI transformation journey. This role will focus on developing and optimizing vertical-specific messaging and content for Scale’s applications business to ensure our messaging resonates with core buyers across verticals. The ideal candidate combines strategic thinking with hands-on execution. You will: - Develop clear, compelling messaging for enterprise offerings tailored to key personas within target verticals - Create marketing assets, including slide decks, videos, blog posts, and one-pagers, that effectively communicate our value propositions to vertical leaders and support our sales team’s pursuits - Lead positioning and sales enablement efforts to drive awareness and engagement for Scale’s offerings. - Drive cross-functional marketing programs around target verticals, in conjunction with product, engineering, sales, and growth marketing to create a cohesive customer experience and contribute to pipeline targets - Collaborate with field marketing and events teams to develop vertical-specific event strategies, content, and experiences that drive engagement within customer and target accounts - Drive customer marketing efforts, creating both strategy and tactics to maximize the value Scale and customers get from our shared success, including case studies, testimonials, visual assets and event participation - Design and run Scale’s Customer Advisory Board (CAB) program — including virtual sessions and an annual in-person summit — to engage senior enterprise executives with programming that is genuinely engaging and additive Ideally, you’d have: - 5+ years of experience in product marketing in B2B enterprise environments, with a preference for experience in at least one vertical sales-led growth motion or a customer marketing focus - An understanding of AI/ML technology and/or intuition for how to build content for executive buyers, IT, and business users. - Excellent written and verbal communication, problem-solving, storytelling, and analysis skills - Ability to influence at all levels, including executive, and to work across functions - An outstanding level of attention to detail Nice to haves: - Experience marketing AI products or services Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $172,800 - $216,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Forward Deployed Product Designer
Scale is hiring a Senior/Staff Product Designer to lead product design for Scale's Public Sector business unit. The mission of Scale's Public Sector team is to bring AI-powered decision support directly to government and defense customers - deploying trusted, mission-critical tools in the field, not just building internal software. This role will own the end-to-end design of one of our core mission workflows: planning (synthesizing information for senior decision-makers), operations (surfacing high-signal alerts from complex data streams), or analytical (research and reporting tools) - partnering with product from day one to shape ambiguous, high-stakes problems into deployable customer-facing experiences. This is a forward-deployed role: you'll work directly and regularly on-site with government and defense customers, representing design in the room and building the trust needed to get stakeholder buy-in without a manager present. Responsibilities - Own end-to-end design - from ambiguous, undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes - for a customer-facing government/defense product experience. - Partner directly with Product as a peer from the earliest stages of a project, not just at handoff. - Work forward-deployed, on-site with customers, building direct relationships and confidently socializing design decisions with stakeholders. - Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools. - Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience. - Contribute design assets and interaction patterns back to the broader platform, not just the account or project you're staffed on. - Help calibrate and grow the design team by participating in portfolio reviews and interviews as we scale this function. - Navigate high ambiguity - customer requirements are often not clean or fully defined, and you'll need to help define them. Qualifications - 10–15 years of experience across a range of design settings and problem types. - Experience owning end-to-end B2B or enterprise product experiences at a senior/staff level. - Comfortable working with high ambiguity and evolving requirements, typical of early-stage government/enterprise engagements. - Experience designing complex workflow UI, dashboards, or data-heavy/mapping interfaces. - Strong client-facing presence - confident presenting to and winning over senior stakeholders in person. - Working understanding of front-end development and how to hand off clean, implementable designs; comfort collaborating directly with engineers on code. - Willingness to travel regularly to customer sites. Nice-to-haves - Experience in a client-facing role where you presented directly to senior stakeholders. - Exposure to AI/ML tools and fluency using AI in your own design workflow. - Experience contributing to a design system or shared interaction patterns across multiple products or teams. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $230,000 - $270,000 USD Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado, Hawaii is: $210,000 - $260,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Employee Relations Partner
Scale AI's Employee Relations team partners across the business to resolve workplace issues fairly, consistently, and in a way that protects both our people and the company. As we scale headcount across the US and Mexico, we're looking for an Employee Relations Partner to independently own our North America caseload — from performance management through investigations and separations — working closely with Legal, HR Business Partners, and all Business Units. This role calls for a genuine problem solver: someone who can walk into a messy, ambiguous case with no exact precedent and quickly build a sound, seamless path forward on their own. You will: - Independently manage a full caseload of ER cases across the US (and support Mexico as needed), including performance issues, investigations, and separations. - Diagnose ambiguous, novel workplace issues and construct a clear path forward when there's no clean policy or precedent to lean on. - Conduct thorough, timely, and legally-sound workplace investigations from intake to closure. - Advise and coach managers through sensitive performance and conduct conversations. - Partner directly with Legal to assess risk and align on documentation and resolution strategy. - Maintain clear, defensible case documentation in our case management system (HR Acuity). - Manage separations end-to-end, including coordination with Workplace and Legal. - Support HRBPs with ER training, policy guidance, and escalation triage. - Contribute to scaling ER infrastructure, including our Whistleblower Hotline and Competitors Escalation Program. Ideally you'd have: - 5+ years of employee relations experience, including direct ownership of workplace investigations. - A track record of solving genuinely ambiguous, first-of-their-kind cases — not just executing an existing playbook. - Strong working knowledge of US employment law. - Supported Global teams. - Experience using a formal ER case management system. - Excellent written communication and documentation skills. - Sound judgment handling highly confidential and sensitive information. Nice to haves: - Experience supporting ER matters outside the US (Mexico a plus). - Experience at a high-growth tech or startup environment. - Experience helping build or scale ER processes/infrastructure from an early stage. - Experience supporting employees in EMEA region. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $172,800 - $216,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Researcher, Recursive Self-Improvement Safety
About the team Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely. The Preparedness team is dedicated to addressing these critical risks. Our work includes: - Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. - Mitigation. Keeping misalignment safeguards, alignment tools, and on track to adequately address extreme threats that might arise in the future. - Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the role Preparedness is hiring strong technical executors to support preparations for accelerated AI development, which may culminate in recursive self-improvement. This work relies on anticipating misalignment risks that might exist in the future, but might not exist now; so it’s especially important that people in this role are tasteful and strategic. The role is wide-ranging, covering any mitigation for loss of control risk, spanning the design and implementation of better pre-deployment risk-assessment , control measures , RSI-relevant training interventions, and turning one’s technical work into established institutional practices and external-facing communications. Below is a subset of our focus areas: - Scalable oversight: Establishing practices for model misbehavior monitoring and oversight which remain effective in superhuman model capability regimes, with a focus on bridging from today’s monitoring approaches to future-proof ones. - Automated auditing: As model capabilities increase, we’ll increasingly rely on automated approaches for finding the most severe forms of model misalignments. We’ll both need to sift through large swaths of production traffic to find the most egregious misalignments, and reliably elicit tail risks before deployment. - Rigorous monitorability: Rigorous testing and red-teaming of our measurements of model misbehavior related to loss-of-control (e.g. reward hacking, sandbagging, scheming). This includes better understanding monitorability , and e.g. preparing for potential losses of Chain-of-Thought monitorability. - Model behavior science : Design experiments and evaluations to understand the extent to which models are problematically misaligned, or their safety-relevant capabilities lag behind dangerous capabilities. This may include training model organisms of misbehavior for behaviors not currently present in production, or training interventions to increase safety-relevant capabilities. - Coordination and verification : Prototype technical mechanisms for verifying compliance with potential future AI safety agreements. - AI R&D risk measurement: Track progress toward automation of technical staff to inform OpenAI’s near-term investments in alignment and security. - Maintaining and strengthening RSI safety cases: We’re especially interested in identifying and addressing blindspots of mitigation areas which we may have missed. Generally, our team alternates between performing rigorous hypothesis-driven research and turning our insights into interventions or control systems which impact production models, with occasional support of engineering teams. In this role, you will: - Carefully consider the problems OpenAI might face in the future and how to prepare for them. - Turn an open-ended objective like “prepare for future misalignment threats” into a much more concrete direction (e.g. “stress-test monitors for scheming”) – prioritizing the work that is most useful to start right now. - Execute quickly, building scrappy prototypes, and then improving them iteratively until they become established components of our safety pipelines. - Secure buy-in from other staff at OpenAI when necessary, and communicate your work clearly. - Collaborate with or manage other staff as needed, since we might need to rapidly scale to tackle these problems quickly. You might thrive in this role if you: - Are an exceptional technical executor. - Have strong strategic and research taste: you can prioritize effectively in domains with weak feedback loops. - Are passionate about mitigating the risks associated with recursive self-improvement. - Are driven by a desire to do whatever work most positively impacts the future of AI development. - Bonus: you have already done work in one of the domains listed above (ML research, AI alignment, AI verification etc). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Researcher, Frontier Risk Mitigations
About the Team Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely. The Preparedness team is dedicated to addressing these critical risks. Our work includes: - Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. - Mitigation. Keeping misuse and misalignment safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future. - Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the Role We are seeking exceptional researchers who can push the frontier of safety mitigations. You will help derisk frontier models by developing novel safety mitigations, developing and applying new techniques from domains like interpretability, control, and alignment to ensure the safety of OpenAI’s deployed models. You will play a critical role in defining how a safe AI system should look in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI. This role requires strong technical depth and close cross-functional collaboration to ensure our safety mitigations are enforceable, scalable, and effective. We seek researchers who can partner with experts across domains such as misalignment, cybersecurity, and biology in order to develop the best possible end-to-end safety stack. In this role, you will: - Work on identifying emerging AI safety risks and new methodologies for exploring and mitigating the impact of such risks - Build (and then continuously refine) the evaluations that enable us to assess the extent of these risks; this might include working with domain experts (be it internal or external) - Set research directions and strategies to make our AI systems safer, more aligned, and more robust - Contribute to the development of “best practices” guidelines for AI safety for OpenAI and across the industry - Evaluate and design effective red-teaming pipelines to examine the end-to-end robustness of our safety systems, and identify areas for future improvement. You might thrive in this role if you: - Are excited about OpenAI’s mission of building safe, universally beneficial AGI and are aligned with OpenAI’s charter . - Show enthusiasm for long-term AI safety, and have thought deeply about technical paths to safe AGI. - Are willing to “get your hands dirty” and apply methods from domains such as interpretability, robustness, alignment, and control to make OpenAI’s models safe. - Bring 2+ years of experience in the field of AI safety, especially in areas like RLHF, human-AI collaboration, interpretability, or control. - Hold a Ph.D. or other degree in computer science, machine learning, or a related field. - Thrive in environments involving large-scale AI systems. - Possess 4+ years of research engineering experience and proficiency in Python or similar languages. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Customer Enablement Lead - Builder
About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The Enablement Lead, Builder role (AI Deployment Manager) is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities. You will work with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors. This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts. Success in this role means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations and other platform capabilities, helping define effective enablement patterns that support adoption across customer segments - Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption. - Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams. - Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale - Partner closely with Sales, Solutions Architecture, and Product teams to define an effective enablement plan tailored to each customer’s use case, goals, and technical needs. - Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite. - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions. - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements. - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development. You’ll thrive in this role if you: - Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments. - Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences. - Strong technical depth across software engineering, the software development lifecycle, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, agentic systems and key tradeoffs. - Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time. - Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact. - Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. - Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum. - Are personally committed to fostering the safe and ethical evolution of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Contract Management Lead (Procurement)
About the Team OpenAI’s Sourcing and Procurement organization helps the company acquire and scale the products, services, and partnerships needed to advance its mission. As the organization grows, we are looking for a strategic builder-operator to establish an AI-led contracting capability that improves speed, consistency, and execution across the company. In this role, you will partner with leaders and stakeholders across Procurement, Legal, Finance, Security, Engineering, and business teams to design and oversee the contracting process from intake through negotiation and lifecycle management. You will bring structure to ambiguity, align partners around shared priorities, and build repeatable operating mechanisms, responsible AI-assisted workflows, and a centralized contract lifecycle management (CLM) system of record that enable sourcing coordinators to execute agreements consistently and help the business scale. About the Role As a Contract Management Lead, you will build, lead, and continuously improve OpenAI’s AI-led contracting help desk—a new capability designed to scale contract drafting, review, negotiation, and lifecycle management without significantly increasing headcount. You will own the service strategy, operating model, delivery oversight, coordinator enablement, workflow design, and performance tracking. Sourcing coordinators will manage day-to-day negotiations and agreement execution; you will ensure they have the tools, playbooks, training, guidance, and escalation support required to deliver timely, consistent, and well-governed outcomes. This is a builder-operator and service-ownership role for someone who combines strong commercial contracting and legal-language fluency with a product-management mentality. You will be hands-on in building the systems, playbooks, AI-enabled workflows, and reporting that support the contracting desk—not in personally negotiating every agreement. You will use a contract lifecycle management (CLM) platform as the central system of record, connect it with procurement tools and contract repositories, and partner with Legal, Procurement, Engineering, sourcing coordinators, and CLM technology partners to pilot, evaluate, and improve emerging AI capabilities. Your work will turn contracting into a trusted, measurable, continuously improving service. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own the product vision and roadmap for an AI-led contracting help desk, translating user needs into a scalable, measurable service for contract intake, triage, and lifecycle management. - Build and continuously improve the AI-enabled contracting framework, including agent-assisted drafting, clause and fallback recommendations, negotiation guidance, risk detection, and human-in-the-loop escalation. - Own the contract lifecycle management (CLM) platform and system of record, including workflows, approved templates and playbooks, metadata, reporting, and integrations with procurement tools and repositories. - Enable sourcing coordinators to lead day-to-day negotiations and agreement execution through effective training, clear ownership, service levels, and operational support. - Partner with Legal, Procurement, Engineering, Security, Privacy, and Finance to define approval guardrails, resolve escalations, and deploy AI responsibly. - Pilot emerging contract lifecycle management and AI capabilities; measure cycle time, automation, quality, coordinator delivery, and stakeholder adoption; and use those insights to improve the service. You might thrive in this role if you: - Bring an AI-forward mindset, with experience building or deploying AI-enabled agents, automation, or decision-support workflows and a practical understanding of evaluation, human review, confidentiality, and operational safeguards. - Think and operate like a product manager: identify user needs, define a roadmap, prioritize workflows, launch pilots, and continuously improve the experience using data and feedback. - Bring strong commercial contracting and legal-language judgment; a JD, law degree, or comparable legal background is strongly preferred, but exceptional equivalent experience is welcome. - Have implemented or owned a contract lifecycle management (CLM) platform and can design templates, clause libraries, integrations, reporting, and scalable workflows. - Can build and run a service model that enables sourcing coordinators, clarifies ownership, tracks delivery, and escalates risk without personally owning every negotiation. - Build trusted cross-functional partnerships and bring structure, speed, and sound judgment to ambiguous, high-stakes operational problems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Applied AI Engineer, Startups
About the team The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups. About the Role We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead. This role is based in our San Francisco or New York offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale. - Provide proactive guidance to maximize business impact and accelerate application development. - Experiment and prototype alongside customers, demonstrating practical use cases. - Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources. - Synthesize and deliver valuable feedback to the Product and Research teams. - Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community. - Partner with the Sales team across startup accounts to identify customer opportunities, align technical work with business goals, and help customers bring AI applications to production. You’ll thrive in this role if you: - Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued. - Have passion for startups and a belief in their potential to become future large enterprises. - Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices. - Built and/or delivered prototypes on top of our API platform. - Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API. - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done. - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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